Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
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About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
As we grow, integrations are becoming an increasingly important part of how customers build with Tailscale. We're looking for an Integration Partnerships Lead to help identify, develop, and launch the technical partnerships that extend our products and make Tailscale more valuable alongside the tools our customers already use.
This is a hands-on
technical partnerships role at the intersection of Sales Engineering and Partner Development
. You'll work directly with technology partners, customers, Product, and Engineering to identify integration opportunities, understand technical requirements, design solutions, establish the partnership, and help take integrations from concept through launch and adoption.
You'll initially focus on integrations across Aperture, Privileged Access Management (PAM), and VPN, working with partners across AI, security, identity, infrastructure, developer tools, and adjacent technologies.
We're looking for someone who can move comfortably between a technical architecture conversation and a commercial partnership discussion. You should be able to understand how two products work together, explain the customer value, navigate APIs and integration requirements, build relationships with technical and business stakeholders, and drive both organizations toward a successful launch.
Key Responsibilities
Identify and develop high-value technology and integration partnerships based on customer needs, product priorities, and market opportunities.
Own partner opportunities from initial outreach and technical discovery through solution design, commercial alignment, launch, and ongoing adoption.
Lead technical discovery with partners and customers to understand architectures, APIs, authentication, security requirements, data flows, and integration use cases.
Work closely with Product and Engineering to assess technical feasibility, define integration requirements, and determine the right implementation approach.
Build trusted relationships across partner Product, Engineering, Sales, and Business Development teams while serving as the primary point of contact at Tailscale.
Develop the technical and business case for integrations, including customer value, use cases, implementation requirements, and commercial opportunity.
Partner with Legal and Finance on agreements, pricing, packaging, licensing, and revenue-sharing structures where appropriate.
Collaborate with Sales, Solutions Engineering, Marketing, and Customer Success to launch integrations and drive customer and partner adoption.
Bring customer, partner, and market feedback back to Product and Engineering to help inform future integration priorities.
Help establish repeatable approaches for evaluating, building, launching, and scaling technology partnerships as the ecosystem grows.
What We Are Looking For
7+ years of experience across
Sales Engineering, Solutions Architecture, Technical Partnerships, Partner Engineering, Technology Alliances, Partner Sales, or technical Business Development
in B2B software.
Strong technical fluency across APIs, authentication, cloud infrastructure, networking, security, developer platforms, or modern SaaS integrations.
Experience leading technical discovery and translating customer or partner requirements into practical integration solutions.
Demonstrated ability to explain complex technical concepts to both engineering teams and business stakeholders.
Experience developing technology partnerships from initial opportunity through technical validation, commercial agreement, and launch.
Strong commercial instincts with experience identifying customer value, building business cases, negotiating, and navigating complex partner organizations.
Ability to influence Product and Engineering teams without formal authority while maintaining credibility with technical stakeholders.
Comfort operating independently in a fast-moving environment where the solution, partnership model, or playbook may not yet exist.
Nice to Have
Experience with developer infrastructure, networking, cybersecurity, identity, cloud infrastructure, AI/LLM platforms, or developer tools.
Experience working with APIs, SDKs, OAuth/OIDC, SSO, identity providers, webhooks, connectors, or other common integration patterns.
Experience in a product-led or developer-first company.
Experience with ISV, technology alliance, marketplace, OEM, or cloud partner ecosystems.
Experience working with both emerging technology companies and large enterprise partners.
Reporting Structure
This role reports to
Kevin Kotecki, President and CRO
, and will work closely with
Avery Pennarun (Co-Founder & CEO), David Carney (Co-Founder & CSO), Product, Engineering, Sales, and Solutions Engineering
to develop and launch Tailscale's most important technology integrations.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$402,000
—
$402,000 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: United States
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading American financial services corporation and operator of a premier global stock market. Serving as the primary listing venue for major technology and growth-oriented companies, the organization also acts as a top-tier financial technology provider, delivering data analytics, market surveillance, and index licensing to institutional clients worldwide. To drive digital modernization, the platform integrates advanced cloud infrastructure and Generative AI to streamline cross-border listings, trading workflows, and global regulatory compliance.
About the Role
Exadel is seeking a Senior Calypso CATT Specialist with deep expertise in Calypso and the Calypso Automated Testing Tool to support complex financial-services testing and automation initiatives.
This is a senior individual-contributor role responsible for independently defining test cases, developing advanced CATT scripts, automating complex front-to-back scenarios, and troubleshooting Calypso and CATT issues. You will perform detailed root cause analysis, reconcile end-to-end financial transactions, and contribute to the continued development of the testing automation framework.
The ideal candidate combines strong Calypso functional and technical knowledge with advanced automation, reconciliation, debugging, and financial-product expertise.
Work Type:
Primarily remote
Location:
United States
Preferred Location:
New York City
On-Site Expectation:
Up to 10%, as required
Travel:
Occasional travel to New York City may be required
What You’ll Do
Independently gather business-user input and translate it into comprehensive test strategies, scenarios, test cases, and expected results
Design, develop, maintain, and execute complex automated test scripts using CATT
Automate front-to-back functional, integration, regression, and reconciliation scenarios
Design reusable CATT components and automation patterns
Validate test results across Calypso, CATT, interfaces, and downstream systems
Independently troubleshoot complex Calypso and CATT configuration, integration, and execution issues
Perform detailed root cause analysis and recommend sustainable corrective actions
Reconcile end-to-end financial transactions across trade capture, valuation, settlement, accounting, messaging, and reporting workflows
Contribute to the architecture and enhancement of the test automation framework
Identify automation opportunities and develop plans to expand test coverage
Validate Calypso architecture components, including servers, engines, events, workflows, scheduled tasks, and reporting frameworks
Assess the impact of system changes across upstream and downstream applications
Lead defect investigation and support technical and functional teams through resolution
Provide clear reproduction steps, supporting evidence, impact assessments, and resolution recommendations
Review automated test scripts and support testing standards and quality controls
Provide guidance to less experienced analysts and testers
Maintain accurate, traceable, and audit-ready testing documentation
Apply deep Calypso knowledge across Fixed Income, Treasury, Foreign Exchange Derivatives, securities financing, repos, and collateral
What You Bring
Proven senior-level relevant experience in Calypso testing, financial-systems analysis, or test automation
Advanced hands-on experience developing and executing automated tests using CATT
Ability to define complex test cases independently based on business-user requirements
Deep understanding of the CATT framework, script development, Calypso integration, automation design, and reconciliation modules
Strong knowledge of Calypso architecture, servers, engines, events, workflows, scheduled processes, and reporting frameworks
Demonstrated ability to troubleshoot Calypso and CATT issues independently
Strong experience performing root cause analysis across complex financial-system workflows
Knowledge of derivatives, bonds, repos, securities financing, collateral, and related reporting requirements
Strong understanding of front-to-back banking operations, including:
Trade capture and lifecycle management
Pricing and valuations
Settlements and transfers
Reconciliations
Accounting events and journal entries
SWIFT messaging
Collateral and securities-financing processes
Regulatory and operational reporting
Experience reconciling financial transactions across multiple systems and data sources
Strong debugging, automation, reconciliation, and problem-solving skills
Deep Calypso product knowledge across Fixed Income, Treasury, and Foreign Exchange Derivatives
Strong written and verbal English communication skills
Ability to work independently and influence business, functional, testing, and technical stakeholders
Ability to manage complex priorities and deliver high-quality work within tight timelines
Nice to have
Experience with Java, SQL, XML, or JSON
Proficiency with application logs, database queries, and technical debugging tools
Experience designing or enhancing enterprise test automation frameworks
Experience integrating automated tests into CI/CD pipelines
Knowledge of collateral reporting, securities financing, and complex derivatives workflows
Experience mentoring analysts or reviewing test automation deliverables
Relevant Calypso, CATT, testing, or financial-services certifications
Residence in or near New York City
Availability to work in a hybrid model when required
English level
Advanced
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $130,000.00 - $160,000.00 USD annually, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs.
Location Eligibility: This role is open to candidates residing in the United States.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us.
Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice.
Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place.
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: United States
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading American financial services corporation and operator of a premier global stock market. Serving as the primary listing venue for major technology and growth-oriented companies, the organization also acts as a top-tier financial technology provider, delivering data analytics, market surveillance, and index licensing to institutional clients worldwide. To drive digital modernization, the platform integrates advanced cloud infrastructure and Generative AI to streamline cross-border listings, trading workflows, and global regulatory compliance.
About the Role
Exadel is seeking a Senior-Level Calypso CATT Specialist with hands-on experience using the Calypso Automated Testing Tool to support financial-services testing and automation initiatives.
In this role, you will translate business requirements into detailed test cases, develop CATT scripts, automate test scenarios, and validate end-to-end financial transactions. You will work closely with business analysts, developers, testers, and functional stakeholders to expand automated test coverage and resolve Calypso and CATT-related issues.
The ideal candidate combines practical Calypso knowledge with strong testing, reconciliation, troubleshooting, and automation skills.
Work Type:
Primarily remote
Location:
United States
Preferred Location:
New York City
On-Site Expectation:
Up to 10%, as required
Travel:
Occasional travel to New York City may be required
What You’ll Do
Review business-user input and translate requirements into detailed test scenarios, test cases, and expected results
Develop, maintain, and execute automated test scripts using CATT
Automate functional, integration, regression, and end-to-end test scenarios
Validate test results and investigate discrepancies across Calypso, CATT, and connected systems
Reconcile end-to-end financial transactions, events, messages, and settlement flows
Troubleshoot Calypso and CATT configuration, integration, and execution issues
Perform root cause analysis and document findings clearly
Identify opportunities to expand automated test coverage
Build reusable test components and scripts to improve automation efficiency
Validate Calypso workflows, engines, events, reports, scheduled processes, and downstream outputs
Test front-to-back processes across trade capture, valuation, settlement, accounting, reconciliation, and reporting
Support defect logging, triage, retesting, and regression testing
Work with functional and technical teams to resolve identified issues
Maintain accurate test evidence, execution results, and supporting documentation
Apply Calypso product knowledge across Fixed Income, Treasury, and Foreign Exchange Derivatives
What You Bring
Senior-level relevant experience in Calypso testing, financial systems analysis, or test automation
Hands-on experience developing and executing automated tests using CATT
Experience translating business requirements into detailed test cases and automated test scenarios
Working knowledge of Calypso architecture, servers, engines, events, workflows, and reporting capabilities
Experience troubleshooting Calypso and CATT issues
Understanding of the CATT framework, script development, Calypso integration, and reconciliation capabilities
Knowledge of financial products such as derivatives, bonds, repos, securities financing, and collateral
Understanding of front-to-back banking processes, including:
Trade capture and lifecycle events
Valuations
Settlements and transfers
Reconciliations
Accounting events and journal entries
SWIFT messages
Reporting and downstream data flows
Strong debugging, reconciliation, problem-solving, and root cause analysis skills
Calypso product knowledge across Fixed Income, Treasury, and Foreign Exchange Derivatives
Strong written and verbal English communication skills
Ability to work effectively with business, testing, development, and functional teams
Ability to manage multiple testing priorities within a remote delivery environment
Nice to have
Experience with Java, SQL, XML, or JSON
Familiarity with application logs and technical debugging tools
Experience contributing to reusable testing or automation frameworks
Experience testing complex financial-system integrations
Knowledge of collateral reporting and securities-financing workflows
Relevant Calypso, CATT, testing, or financial-services certifications
Residence in or near New York City
Availability to work in a hybrid model when required
English level
Advanced
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $120,000.00 - $140,000.00 annually, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs.
Location Eligibility: This role is open to candidates residing in the United States.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us.
Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice.
Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place.
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Limassol, Cyprus
Spotware Systems is seeking an experienced
Senior QA Engineer (Full stack)
to join our dynamic and highly professional product team in our Limassol office (or remote). This role involves working closely with product managers and developers to ensure our products are robust, scalable, and meet high-quality standards. You will be involved in functional testing, customer scenario testing, stress testing, performance testing, sanity testing, enhancing the automation processes, and the overall QA improvement process.
Key Responsibilities:
Conduct thorough requirements analysis and collaborate with cross-functional teams to understand technical specifications.
Perform manual/automate functional/non-functional testing.
Identify, track, and report bugs, ensuring they are resolved promptly with clear root cause analysis.
Monitor and maintain test environments to ensure stability and efficiency in test execution.
Contribute to and execute test strategies for complex systems with high availability and reliability requirements.
Collaborate in code reviews to maintain high quality across automated tests and production code.
Requirements:
5+ years of experience in Quality Assurance, specifically in backend projects.
2+ years of experience in troubleshooting Java applications.
Proficiency in Java programming for test automation development.
Solid knowledge of testing methodologies and test design techniques (e.g., boundary value analysis, equivalence partitioning, state transition testing).
Experience in designing and maintaining test cases in Allure TestOps, including traceability to requirements and test reporting.
Hands-on experience with microservices architecture and event-driven architecture, including understanding of inter-service communication, message brokers, and asynchronous processing.
Proven experience testing TCP socket-based integrations (e.g., WebSocket, gRPC).
Strong analytical skills with the ability to perform impact analysis, create traceability matrices, and work with both functional and non-functional requirements.
Experience in identifying root causes and understanding issue consequences within complex backend environments.
Good working knowledge of SQL for validating backend data and queries.
Linux systems knowledge (CLI) for troubleshooting and test environment maintenance.
Excellent communication skills with a strong command of English (B1 or above) and Russian.
You use AI not just occasionally, but as a core part of how you think, work, and deliver results. Being AI-augmented is part of what makes you a top performer.
Preferred Qualifications:
Familiarity with binary protocols (e.g., FIX).
Hands-on experience with Databases like PG, Clickhouse
Hands-on experience with messaging and caching systems like Kafka, Redis
Experience in the Forex industry or trading platform knowledge.
Conditions:
Competitive salary.
Private medical insurance.
Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup.
Support with settling into life in Cyprus, including basic guidance on everyday matters, accommodation, banking, and healthcare.
A comfortable office environment with fresh fruits every day, treats or pizza on Wednesdays, and snack day on Fridays.
Fair remuneration based on your experience, skills, and level of responsibility.
Welcome Baby Bonus and Baby Box to celebrate the arrival of a child.
Birthday voucher.
Partial compensation for sports activities and wellness initiatives.
Greek language classes.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the team
The Integrity and Attestation team's remit is to prove what is running at Anthropic: what code it is, where it came from, and whether the machine underneath it is in a known-good state. We build the systems that cryptographically verify build artifacts, model weights, and machines, from hardware roots of trust through firmware and boot to the credentials a workload receives. We also secure the management plane of our servers. These controls protect our model weights and customer data across cloud providers and bare-metal AI data centers, including sites operated by partners.
We are hiring an Engineering Manager to lead this team. Anthropic is bringing up new compute quickly, across new hardware platforms and new partners, and each one has to meet the same bar. In this role you will set the team's charter, practices, and priorities. You will partner with our infrastructure, data center, and hardware teams, as well as outside vendors, so that integrity is designed in rather than added later. The goal is simple to state: a machine gets secrets and workloads only after it proves it should, and a new site reaches that bar without slowing down compute.
About the role
Own the integrity roadmap: threat model from silicon and firmware up through the operating system and workloads, decide what to build, and deliver it
Be able to reason about the design and implementation of remote attestation, measured and verified boot, hardware roots of trust (TPM, SPDM), machine identity, and the reference values that define known-good
Make attestation the default path, so machines receive credentials and join clusters only after proving their firmware, system software, and security configuration, with no human in the loop
Build provenance for what we deploy: signed build artifacts and model weights, independent verification, and tamper-evident transparency logs
Lead the protection of sensitive data in use and at rest, including encryption and the chokepoints that control access to it
Secure the server management plane across every site: scoped and audited access to baseboard management controllers and management of per-device credentials
Make security repeatable as compute grows, so a new site or hardware platform inherits these controls in hours, not weeks
Join compute bring-up, data center, and hardware teams at design time
Define clear ownership with partner teams: when operations move to another team, your team keeps the security properties and can prove they still hold
Own the integrity evidence for our security goals and compliance: the invariants hold, and you can prove it
Hire, grow, and retain senior security software engineers; own their career development, and set the practices the team runs on as it scales
Who you are
Low ego, high empathy; has built diverse teams and has former reports who would vouch for them.
Experience managing infrastructure or security engineering teams, including hiring, developing, and managing senior and staff engineers
Has grown engineers into staff or lead roles, and experience with performance management
Created and maintained a high performing in hypergrowth environments. Kept a team intact and delivering through reorgs, charter changes, or leadership turnover
Experience owning a security or infrastructure domain end to end: setting multi-year strategy, delivering year-long cross-organizational work with little direction, and answering to executives for its risk and tradeoffs
An appreciation for distributed systems and properties beyond security, including reliability, efficiency, and maintainability
Scaled a team and its systems together through hypergrowth, where last quarter's architecture was already too small
Hands-on engineering in at least one of: platform security, secure boot and firmware, hardware roots of trust, confidential computing, or software supply chain integrity
Threat modeling and risk assessment for systems that span hardware and software, with strong security judgment and pragmatism
Comfortable leading through ambiguity with multiple partner teams and outside vendors, where you don't control the hardware or the schedule
You may be a good fit if you have:
At least 5+ years managing engineering teams and 8+ years hands-on in platform, infrastructure, or security engineering
Built or operated remote attestation, device identity, or fleet-wide boot integrity at production scale
Worked with BMCs, Redfish, GPU or accelerator attestation, or large-scale bare-metal provisioning
Experience with Nitro, SEV-SNP, TDX, or similar confidential computing platforms
Built signing, provenance, or transparency systems such as Sigstore, SLSA, or binary transparency
Designed key management or offline ceremonies for high-value secrets
Worked in high-assurance environments where controls had to be evidenced, not just deployed
Taken infrastructure from zero to one and then to maturity: built the first version where nothing existed, then run and hardened it into a system other teams depend on
Built or rebuilt a hiring loop and held the bar while adding headcount quickly
Pragmatic and steady: cares about unblocking research, product and compute as much as a clean architecture, and brings patience and judgment to opinionated senior engineers
Clear and persuasive communicator in writing and in person
Familiarity with AI security and safety concepts
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is looking for a Contracts Manager to support our commercial and technology transactions. You'll partner with our GTM teams on enterprise customer deals, including some of our largest and most complex agreements. You'll review, draft, and negotiate commercial and procurement contracts that support our AI systems, and build the contracting processes that help us scale. You’ll collaborate with Product, Sales, Finance, Business Operations, Research, and Procurement.
We're a relatively small legal team supporting big things, so everyone works across multiple areas. We'd love to hear where else you'd be interested in pitching in, whether because of your experience or your interests.
Key responsibilities
Draft, analyze, negotiate, and close complex commercial and procurement transactions with enterprise customers, vendors, and strategic partners, including IP licensing agreements
Propose and build scalable solutions that improve contracting efficiency
Work with business units and legal team members to streamline contract management, identify potential risks, and drive continuous improvement
Partner with Sales on customer calls and live negotiations, working directly with customers' legal and procurement teams to resolve open issues and close deals
Manage your deals from first redline through signature, including next steps, follow-ups, and cross-functional coordination
Turn what you learn on deals into better templates, playbooks, and guidance for Legal and Sales
Minimum qualifications
Have substantial experience drafting, reviewing, and negotiating commercial contracts in support of technology transactions, sales organizations, or partnerships
Are a self-starter who spots what needs doing, takes ownership, and manages complex contractual matters and competing deadlines autonomously
Perform well in an environment that moves quickly, with shifting priorities, incomplete information, and new types of deals and contract issues
Are comfortable and confident in front of customers and senior stakeholders in live settings
Have substantive knowledge of software agreements, reseller agreements, services agreements, strategic partnerships, and general contract terms
Understand what matters most in a contract, when to be flexible, and when to hold firm
Explain contract issues clearly and concisely, without legalese
Collaborate across functions and levels to keep contracting moving and build strong working relationships
Preferred qualifications
4 years of related contract management experience, with at least 3 years supporting technology transactions, sales organizations, and/or partnerships
Experience at a technology startup or another environment where priorities shift quickly
Experience with IP licensing agreements
A track record of identifying and implementing efficient processes and policies
Comfort working outside your areas of expertise and in uncharted legal territory
Interest in developing a deep understanding of our technical teams and what we're building
Excitement to grow with the organization and help shape the culture of the commercial function
Role-specific policy:
For this role, we expect all staff to be able to work from our Seattle or San Francisco office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$135,000
—
$170,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
Ramp is hiring Customer Activation Manager for Stack, Ramp's purpose-built AI accounting platform https://ramp.com/stack for accounting firms and in-house finance teams. Its agents follow each team's processes across connected systems to complete reviewable accounting work, from recurring tasks through close and reconciliations. You will help customers identify use cases, translate their accounting process into a practical implementation plan, and build trust in agentic bookkeeping through results, impact, and deployment. You will own the customer-facing path from discovery through adoption, partner with specialists on technical setup, and help shape the playbook as the product grows. This role calls for accounting judgment, experience bringing software or process change to life with customers, and an understanding of agentic workflows.
WHAT YOU’LL DO
- Learn how each customer handles close, reconciliations, journal entries, exceptions, and review today; identify where Stack and agentic workflows can deliver useful value.
- Translate the current process into an implementation plan with clear inputs, owners, dependencies, validation steps, and human review.
- Guide Controllers, accountants, and other stakeholders from discovery through first use, training, and repeat adoption; adjust the plan when confidence or usage stalls.
- Coordinate with Sales, Customer Success, Product, and other Ramp teams on deployments as well as process, systems, and product improvements
- Act as an advocate and expert on AI-assisted accounting work
- Turn early customer learnings into reusable discovery questions, launch steps, and adoption practices for the next implementation.
WHAT YOU’LL NEED
- Roughly 4+ years of relevant experience in customer success, software implementation, accounting systems implementation, finance transformation, consulting, or a related customer-facing role; level is flexible based on experience.
- Hands-on accounting fluency: you can explain source data, close or reconciliation steps, exceptions, controls, and sign-off with concrete examples.
- Experience translating an accounting or finance workflow into a software implementation or process change, with evidence of what improved.
- Ownership of customer or client adoption beyond setup, including stakeholder alignment, training, troubleshooting, and follow-through.
- Clear communication with both finance leaders and hands-on accountants, especially when a proposed automation needs validation or a change in scope.
- Comfort creating a plan and reusable process when the product and implementation motion are still evolving.
NICE TO HAVES
- CPA, public accounting, controllership, or accounting advisory experience paired with software implementation or consulting.
- Experience with accounting automation, close management, or forward-deployed accounting work.
- Familiarity with ERP or accounting-system integrations and the data or permission issues that arise during implementation.
- Experience helping accounting teams adopt AI-assisted workflows with appropriate human review.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Beijing, China
Workplace: on-site
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.
We are currently looking for a
dedicated
License Compliance
&
Sales Manager
to join one of our
clients' teams
. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
Key responsibilities
• Conduct investigations and research related to software piracy and licence misuse.
• Analyse data, prepare case reports, and engage with companies to reach commercial resolutions.
• Work with legal partners, ensuring strong communication and effective collaboration with external law firms.
• Collaborate with internal teams to ensure the delivery of services.
• Manage a case pipeline and ensure the successful closure of cases.
• Maintain accurate records and case documentation in internal systems.
• Minimum of 3 years of relevant experience in license compliance, anti-piracy, or related fields within the software industry; experience in CAD-CAM is preferred.
• At least 3 years of experience in negotiation, sales, business development, or data analysis.
• Bachelor’s degree or equivalent academic background.
• Excellent communication skills, with the ability to engage confidently and effectively with peers and senior leadership.
• Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint).
• Strong commitment to integrity, confidentiality, and ethical business practices.
• Skilled in objection handling and problem-solving in high-stakes or sensitive situations.
• Fluency in English is required.
• Demonstrated business ownership mindset, with the ability to monitor revenue streams and prioritize tasks for maximum impact.
• Exceptional attention to detail, with the ability to meticulously track and document case progress, correspondence, and outcomes.
• Strong organizational skills, capable of managing high volumes of data and documentation across multiple cases and systems.
• Proficient in data management, including the use of CRM platforms, Excel spreadsheets, or case management tools.
• Clear and concise written communication skills for documenting key actions, findings, and recommendations for internal stakeholders.
Willingness to travel occasionally for training or key project meetings.
Preferred qualifications
• Knowledge of Compliance Software: Familiarity with Revenera Compliance Intelligence or Cylynt Compliance Intelligence.
• Problem-solving skills with a proactive approach to challenges.
Location: United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
We are seeking an experienced and results-driven
Federal Account Manager (AM)
who is collaborative, territory-aligned sales role that operates alongside Federal Account Executives (AEs). AMs independently manage defined Federal expansion and renewal motions while exercising sound judgment on when to partner with AEs on larger or more complex opportunities.
Responsibilities Include
Expansion Ownership
Lead expansions within existing accounts when scope and complexity allow
Identify upsell and cross-sell opportunities through customer engagement and usage insights
Partner with AEs on expansions that become larger, more strategic, or more complex
Manage inbound expansion requests from existing customers (e.g., incremental license additions)
Renewal Management (Value-Driven)
Own renewals requiring active customer engagement, risk mitigation, or expansion discovery
Collaborate cross-functionally to ensure smooth, on-time renewals
Become a trusted advisor to customers by helping to realize the value of Mattermost and building business cases to support renewals
Federal Sales & Ecosystem Exposure
Gain hands-on experience with the Federal buying cycle and procurement considerations
Engage with Federal System Integrators (FSIs) and partner-led opportunities
Territory Enablement & Hygiene
Act as a capacity multiplier for Federal AEs
Maintain strong CRM hygiene, forecasting accuracy, and deal documentation by owning the renewal & expansion records for all assigned accounts
Share insights and learnings to improve territory execution
Required Background / Skills
3–5+ years of experience in sales, account management, renewal management, or commercial closing roles
Proven ability to run multiple sales cycles in parallel
Strong discovery, communication, and deal execution skills
Experience using CRM systems (Salesforce preferred)
This role may require the candidate to obtain and maintain a U.S. security clearance in the future.
Preferred Qualifications:
Experience selling into US Federal or regulated environments
Exposure to Federal procurement or partner-led sales motions
SaaS or enterprise technology sales experience
Target Salary Range: $100,000 to $130,000 USD plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Finance Systems Analyst focused on integrations and automation, you’ll support the Finance Systems team in building, maintaining, and testing Application Programming Interface (API) integrations across core financial applications. You’ll work closely with senior Finance Systems team members to keep financial platforms communicating reliably, ensure automations run as expected, and document integration testing thoroughly in this hands-on, technically oriented role at the intersection of finance operations and systems engineering. By improving the reliability of financial data flows, you’ll contribute to 1Password’s mission of making it safer to use technology every day.
How we’re using AI today
On the Finance team, we’re using AI to drive productivity, scale insight, and deliver better decision-making across 1Password. AI helps us move faster and sharpen our thinking, from summarizing context and pressure-testing assumptions to turning complex inputs into clear executive-level narratives. We bring AI into our work thoughtfully, improving repeatable workflows while staying accountable for the accuracy, confidentiality, and controls behind every output, creating space to focus on judgement, strategic partnership, and meaningful business outcomes.
This is a remote opportunity within Canada and the US.
What we're looking for:
• Build a foundation in technical work involving Application Programming Interfaces (APIs), integrations, automation, or related systems.
• Work with Representational State Transfer (REST) APIs and JavaScript Object Notation (JSON) data.
• Write or adapt scripts in Python, JavaScript, or another programming language, and apply sound technical logic across different tools and platforms.
• Create and execute test cases for integrations and automated workflows, including edge cases, error handling, and retry logic.
• Learn unfamiliar systems and technologies independently, using research and available tools to solve problems effectively.
• Communicate clearly with technical and non-technical partners to understand requirements and explain solutions.
• Document integrations, test results, and workflows clearly; experience with financial systems, NetSuite, Workato, Postman, or similar tools is helpful.
What you can expect:
• Support the design, development, maintenance, and release of integrations across financial applications such as NetSuite, Salesforce, Zip, Ramp, UKG, Workato, and Stripe.
• Write and maintain scripts that automate data flows, transformations, and system-to-system synchronization.
• Build and refine Workato recipes and integration workflows using APIs, JSON payloads, and webhooks.
• Assist with SuiteScript customizations within NetSuite and develop small utilities that reduce manual work.
• Design and run integration tests, validate data accuracy from end to end, and document results and follow-up actions.
• Troubleshoot integration failures and data discrepancies across connected systems.
• Collaborate with finance, accounting, procurement, data, legal, and other partner teams to understand needs, clarify requirements, and deliver reliable solutions.
USA-based roles only: The annual base salary for this role is between $83,000 USD and $116,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $78,000 CAD and $109,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring in the US.
We're building a creative platform used by artists, filmmakers, and teams at some of the world's most recognized brands. Our support org handles everything from a five-minute billing question to a technical escalation, and we're building out a dedicated tier for the first kind so our more experienced specialists can focus on the second.
We're looking for a Support Representative who's accurate, fast, and comfortable following a process closely under volume. No creative or AI background required. We'll train you on the product.
WHAT YOU’LL DO
- Resolve high-volume, tickets across account access, billing, and plan questions for Free, Standard, and Pro and Max users
- Use existing macros, playbooks, and AI support layer suggestions to close tickets accurately and quickly
- Recognize when a ticket needs product judgment or creative-tool troubleshooting, and route it to Tier 2 Support or Enterprise
- Flag recurring questions that don't have a macro yet
WHAT YOU’LL NEED
- Clear, accurate written communication, especially on process-driven, checklist-style work
- Comfortable with repetitive, high-volume work without losing accuracy
- Prior experience with tools like Zendesk, Notion, or Slack is a plus, not a requirement
- 0-2 years in any customer-facing or process-driven role (preferably in SaaS, but not required)
- Enough curiosity to spend a little time in the product or help docs before talking to us. No creative background needed, just evidence you looked
WHAT SETS GREAT CANDIDATES APART
The best people in this role follow the playbook precisely and know exactly when a ticket doesn't fit it. They don't force a wrong answer to hit volume, and they don't escalate everything out of caution either. They've put in enough time with Runway to have a real sense of what it does and who uses it, so a ticket that's slightly off-script doesn't stump them, even without a creative background. When they see the same question surface three times, they ask whether it should become a macro instead of just answering it a third time.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: London & San Francisco
Workplace: onsite
Application deadline: We are conducting interviews actively and aim to fill this role as soon as we find someone suitable.
ABOUT THE OPPORTUNITY
The OpenAI/Hugging Face incident may be the biggest warning shot we get before catastrophic loss-of-control. In its aftermath, Anthropic and OpenAI publicly committed to giving embedded evaluators an unprecedented level of access.
Embedded evaluations are the best existing method to find out whether alignment is on track. With OpenAI predicting an automated researcher by March 2028, we don't have time to start with an MVP embedded evaluation and iteratively improve it. The first embedded evaluations will set the standard and we have to get it right.
Apollo has taken steps toward becoming an embedded evaluator at frontier labs. We want to hire experienced senior researchers with a strong track record of getting things done to execute our embeddedevaluationplans.
KEY RESPONSIBILITIES
If embedded evaluations happen, you will be on one of the following teams:
On-site embedded evaluators:
This team will spend weeks or months embedded at a frontier AI lab, where they will conduct interviews, review the lab’s evidence, gather new evidence, and write a report. They will execute a playbook quickly and adapt to unforeseen circumstances. We hold our embedded evaluators to the highest standards, so you will likely have to first prove yourself within Apollo before being sent into an embedded campaign. That is, you will probably start on the applied research team to gain context on embedded evaluations. For this team, we prefer candidates with the right to work in the US who can be based in San Francisco.
Applied researchers:
This team will be the force-multiplier behind embedded evaluations. They will prepare on-site evaluators before they are embedded and support them while they are embedded. They will do the conceptual work to determine what evidence would support a safety case, and write the playbook for on-site evaluators to optimize how fast they can gather evidence. They will develop tooling for embedded evaluators, both ahead-of-time and urgently on demand. They will be the bridge connecting fundamental research and the on-site evaluators. For example, they might convert the methodology of
“Measuring Reward-Seeking via Contrastive Belief Updates”
into turnkey code and procedures. This team can work from any of our offices.
Both are high-stakes teams. On-site embedded evaluators should be exceptionally strong at quick execution under high pressure, and very strong at planning and research. Applied researchers should be exceptionally strong at planning and research, and very strong at quick execution under high pressure. For both teams, we are excited for experienced candidates who have owned ambitious projects end-to-end under tight deadlines.
KEY REQUIREMENTS
We don’t require a formal background or industry experience and welcome self-taught candidates. We assess demonstrated ability, including through independent research and nontraditional paths; prior formal management titles are not required.
Technical safety research judgment:
You have a strong track record of producing or leading technically rigorous research relevant to understanding and reducing risks from advanced AI. Your background might include alignment, interpretability, model evaluations, control, adversarial ML, or post-training. You understand modern model training well enough to interrogate a lab’s methods and learn unfamiliar pipelines quickly. Deep experience with frontier RL or post-training is valuable but not required.
Research leadership and delivery:
You have led ambitious technical projects end-to-end under hard deadlines and managed or closely supervised strong individual contributors (ICs). You can set research priorities, delegate meaningful ownership, review technical work, and keep a team focused on the questions that matter most.
Data Analysis & Pattern Recognition:
You can extract signal from large, messy datasets. You're comfortable with quantitative analysis and know when qualitative assessment is more appropriate. You can identify anomalies and unexpected model behaviors.
Writing for high-stakes audiences:
You have experience writing about qualitative and quantitative findings for different stakeholders. You can take a pile of unorganized technical information and communicate it effectively to lab safety teams, lab leadership, governments, or the public.
Strong understanding of scheming:
You have a strong conceptual understanding of ideas like metagaming, evaluation awareness, deception, and reward-seeking. You are familiar with classic literature like
Is Power-Seeking AI an Existential Risk?
and modern research.
AI power-user:
You’re capable of using AI to accelerate your work, technical or otherwise. You have experience using different models, know which ones to use for which tasks, when not to use AI, and always experiment with new AI workflows.
Professionalism:
You can represent Apollo independently in sustained, high-stakes technical collaborations. Your professional conduct is unimpeachable. You know when to tactfully resolve disagreements with partners and when to stand firm in negotiations, and you are excellent at both of those.
Mission commitment:
Apollo estimates that RSI will happen soon, and we are extremely concerned that AGI will catastrophically not be aligned with human values. Hence we have an “intense, but in a good way”
culture
. We will ask a lot from you, but in return you will personally have a large impact on loss-of-control risk.
NICE TO HAVES
Software engineering skills:
Strong software engineering skills correlate highly with effective execution, even in an era of AI agents. Our entire stack uses Python.
Prior embedded expertise:
You have previous experience in professional services like auditing or consulting. You’ve learned lessons from working on-site with clients that will generalize to working with frontier AI labs.
We want to emphasize that people who feel they don’t fulfill all of these characteristics but think they would be a good fit for the position, nonetheless, are strongly encouraged to apply. We believe that excellent candidates can come from a variety of backgrounds and are excited to give you opportunities to shine.
BENEFITS
This role offers a market-competitive salary, equity, and competitive benefits.
Depending on your experience, you may be offered a Lead or individual contributor position.
Salary:
Recognised experts who can lead projects of significant scope: USD 350,000 - USD 590,000 or £230,000 - £395,000
Strong individual contributors: USD 245,000 - USD 405,000 or £160,000 - £270,000
Unlimited vacation
Unlimited sick leave
Up to 6 months of paid parental leave
Comprehensive health, dental and vision insurance
Retirement savings with competitive employer matching (e.g. 401(k) for US employees)
Lunch, dinner, and snacks are provided for all employees on workdays
Paid work trips, including staff retreats, business trips, and relevant conferences
A yearly $1,000 (USD) professional development budget
Relocation support and visa fees (if applicable). We are able to sponsor visas to the UK and US.
LOGISTICS
Time Allocation
: Full-time
Location
: This is an in-person role working out of our London or San Francisco office.
We prefer on-site embedded evaluators to be permanently located in San Francisco.
Applied researchers can work from any of our offices. We offer flexible working hours and WFH arrangements. Remote candidates will only be considered if they are exceptional and can travel at least 1 week/month to either office.
Visa sponsorship:
We sponsor visas in both the UK and US. Sponsorship isn't guaranteed for every role or candidate, but if we make you an offer, we'll work with you to find the right visa route
ABOUT APOLLO RESEARCH
The rapid rise in AI capabilities offers tremendous opportunities, but also presents significant risks. At Apollo Research, we’re primarily concerned with risks from Loss of Control, i.e. risks coming from the model itself rather than e.g. humans misusing the AI. We’re particularly concerned with deceptive alignment / scheming, a phenomenon where a model appears to be aligned but is, in fact, misaligned and capable of evading human oversight.
We work on the detection of scheming (e.g., building evaluations and novel evaluation techniques), the science of scheming (e.g., model organisms and the study of scaling trends), and scheming mitigations (e.g., control). We closely work with multiple frontier AI companies, e.g. to test their models before deployment and collaborate on fundamental research.
At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you’re interested in more details about what it’s like working at Apollo, you can find more information here.
ABOUT THE TEAM
Alex Meinke leads the science of scheming team’s research agenda with guidance from Marius Hobbhahn, though team members lead individual projects. You will mostly work with the science of scheming team as well as our team of software engineers, but you will likely sometimes interact with the governance team to translate technical knowledge into concrete recommendations. You can find our full team here.
Equality Statement: Apollo Research is an Equal Opportunity Employer. We value diversity and are committed to providing equal opportunities to all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
How to apply: Please complete the application form with your CV. The provision of a cover letter is optional but not necessary. Please also feel free to share links to relevant work samples.
About the interview process: Our multi-stage process includes a screening interview, 3 technical interviews, and a final interview with Marius (CEO). The technical interviews will be closely related to tasks the candidate would do on the job. There are no LeetCode-style general coding interviews. If you want to prepare for the interviews, we suggest (a) thinking about what embedded evaluators should investigate, (b) building a tool that would be useful for embedded evaluators and running it on suitable proxy data, and/or (c) writing a report based on mock findings.
Your Privacy and Fairness in Our Recruitment Process: We are committed to protecting your data, ensuring fairness, and adhering to workplace fairness principles in our recruitment process. To enhance hiring efficiency, we use AI-powered tools to assist with tasks such as resume screening. These tools are designed and deployed in compliance with internationally recognized AI governance frameworks. Your personal data is handled securely and transparently. We adopt a human-centred approach: all resumes are screened by a human and final hiring decisions are made by our team. If you have questions about how your data is processed or wish to report concerns about fairness, please contact us at info@apolloresearch.ai.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the Content Strategy Lead for Executive Programs, you will own what Anthropic brings to the table when we sit down with senior leaders from our most strategic customers. That covers Executive Briefings, Customer Advisory Boards, Executive Councils, and the other small-room gatherings where a C-level audience meets with our leaders, product teams, and researchers. You will set the content strategy across these programs, build the library of modules and the bench of speakers, and lead the team that keeps our content fresh as our models and products evolve.
This role works cross-functionally with Product & Solutions Marketing, who owns positioning and messaging across industries and products, and customer programs which owns each program's operations, intake, and customer experience. You own the layer in between: turning Anthropic's product, research, and policy story into sessions built for an executive audience, deciding who is best placed to deliver them, and designing interactive formats and demos that work for customers building on the frontier.
The right candidate has a product marketing or narrative background, has built content for C-level customer audiences at an enterprise technology company, and has managed a team.
Key responsibilities
Set and execute the content strategy across Executive Briefings, Customer Advisory Boards, Executive Councils, and other gatherings of strategic customers: the themes for the year, the narrative that connects them, and how content differs by program, audience, and purpose.
Build and maintain an evergreen library of content modules that program leads and account teams can assemble into an agenda without starting from scratch. Modules span product and roadmap, research, safety and policy, industry and use-case sessions, demos, and discussion guides.
Keep the library current. Set a refresh cadence tied to model and product launches, retire what is stale, maintain a pipeline of net-new content modules, and make sure nothing in front of a customer executive is out of date.
Identify, recruit, develop and certify speakers from Anthropic's executive, product, research, and go-to-market teams. Maintain the cross-program roster, shape each speaker's session, and prepare them for the room.
Design the experience, not only the presentation. Choose the format that fits the audience and the goal, whether that is a working session, a live demo, a conversation with a researcher, or a peer discussion among customers.
Partner with program leads on agendas for the highest-priority engagements, tailoring modules to the customer's objectives. Set the standards and templates that let every other engagement meet the same bar.
Work with Product & Solutions Marketing, Product, and Research so that executive-level content is ready when a launch happens, not weeks after.
Capture what customers say in these rooms, including themes, objections, and requests. Route it to Product, Research, Marketing, and go-to-market leadership, and use it to improve the content.
Measure what works, including session feedback, module usage, and speaker performance, and work with program leads to connect content to program outcomes.
Hire, manage, and develop the team responsible for executive program content, and set its quality bar.
Use Claude to scale the work: build workflows that tailor modules to a customer's industry and priorities so a customized session does not require a rebuild.
Minimum qualifications
Built content for C-level customer audiences in executive briefings, advisory boards, executive councils, or similar programs.
Built a content system that other people rely on, such as a module library, a session catalog, or a speaker program, and kept it current through frequent product change.
The technical fluency to work directly with researchers and engineers, understand what they have built, and explain it accurately to a business executive.
Experience coaching senior executives and technical experts as speakers, including giving direct feedback on their material.
Judgment about format: you know when a room needs a presentation, a demo, or a facilitated discussion, and you can design each one.
Experience managing people, including hiring and developing a team.
A high bar for writing. You can draft an executive session narrative yourself and improve one written by someone else.
Genuine interest in AI and in helping the world's largest enterprises adopt it responsibly.
Preferred qualifications
12+ years in product marketing, executive content, or executive customer programs at a B2B technology company. You have owned positioning and messaging for a technical product and know how to adapt it for different audiences.
Experience at a company where the product changes quickly and content has a short shelf life.
Hands-on experience using AI tools to produce or tailor content.
Experience facilitating executive discussions, not only preparing others to lead them.
Worked with customers in regulated industries such as financial services, healthcare, or the public sector.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$400,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
ABOUT COLUMN
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
THE OPPORTUNITY
Column's Growth team is focused on managing our highly strategic customer relationships. As a member of the Growth team, you’ll be responsible for building and overseeing all aspects of our customer management while acting as a trusted partner, advisor and advocate for a wide variety of customers. You will also be in charge of designing and implementing the strategy, processes, and content needed to help us scale this key function.
This role has a unique international focus, helping build one of Column's most strategic expansion initiatives from the ground up. At least have of your work will be dedicated to building and managing partnerships with banks across Africa. The rest of your time will go to working with Column's core fintech partners.
Column's Growth team is not your typical Customer Success or Account Management team in that Column is a critical, often existential, partner for our customers, our customer relationships are deeply collaborative and complex, and each customer contributes meaningfully to our revenue. We're therefore looking for team members who are analytical, demonstrate great critical thinking, and have experience managing very strategic relationships.
This role is highly cross-functional and collaborative, partnering closely with Column’s Executive, Solutions Engineering, Sales, Compliance, and Correspondent Banking teams to ensure customers are onboarded smoothly, that we can anticipate and address both issues and opportunities for growth, and that these relationships are healthy and mutually beneficial. You’ll also represent the voice of the customer to help inform Column's strategy, including the product roadmap, go-to-market motions and more.
Success in this role also means having a desire to become an expert on the Financial Technology space and on how companies partner with Column (our customers include many key industry players such as Brex and Carta).
This role reports to the Head of Growth and is an in-person role based out of Dubai, UAE. We will help secure any required visas.
WHAT YOU’LL DO
- Help establish our customer-facing strategy, processes, playbooks, systems and best practices. Identify patterns and build repeatability at every step
- Manage all aspects of a customer’s relationship with Column, from onboarding and implementation to ongoing management and expansion of the account
- Onboard and manage our emerging markets bank partners: Serve as the day-to-day lead for banks across Africa. Guide them through onboarding and own the ongoing relationship once they’re live.
- Build and nurture relationships across various functions within a customer's organization, identifying and creating advocates wherever you go, and helping find new use cases for partnering with Column
- Proactively identify challenges and opportunities for growth, and collaborate with internal and external stakeholders to find solutions in order to move the relationship forward
- Share key findings and recommendations on market feedback and trends to inform Column’s growth strategy and product roadmap
- Perform day-to-day activities consistent with safe and sound business practices and regulatory requirements
- This role includes periodic travel to Africa to meet with our bank partners in person.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- 5+ years of relevant work experience -- strong preference for a mix of Consulting, Private Equity, Investment Banking, VC or an equivalent role plus operating experience in an early stage company and/or selling a new line of business
- Professional fluency in French and English required
- A desire to become very knowledgeable on the financial technology and payments space. Prior experience in financial services can be helpful but certainly not required
- A growth and critical thinking mindset: You’re comfortable navigating ambiguous environments and are energized by the prospect of helping build processes with little guidance
- Excellent project management: You’re organized, can manage all aspects of partnering with customers, and effectively work with other internal teams
- Ability to turn naysayers into champions: You’re a persuasive communicator and understand the importance of being helpful, responsive, and solutions-oriented
- Curiosity: You know what questions to ask to uncover and understand customer needs and proactively learn more about the industry, competitive landscape, and product offerings to better support your customers
- Insatiable hunger for improvement: you’re a naturally curious person, enjoy digging into the data, and regularly solicit feedback
WHAT YOU’LL GET FROM US
- 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
- 🌴 Competitive time-off policy - take the time off that you want and need to relax and recharge
- 🧳 Sabbatical Program - Reach your 5-year anniversary to take up to 8 weeks of fully paid leave to rest, recharge, and pursue personal interest - with full salary and benefits
- 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
- 🎉 Regular team building events, including annual offsite
WE LOOK FORWARD TO HEARING FROM YOU
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here https://e-verify.gov.
Location: San Francisco, CA
ABOUT COLUMN
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
THE OPPORTUNITY
Column's Growth team is focused on managing our highly strategic customer relationships. As a member of the Growth team, you’ll be responsible for building and overseeing all aspects of our customer management while acting as a trusted partner, advisor and advocate for a wide variety of customers. You will also be in charge of designing and implementing the strategy, processes, and content needed to help us scale this key function.
This role has a unique international focus, helping build one of Column's most strategic expansion initiatives from the ground up. At least have of your work will be dedicated to building and managing partnerships with banks across the CIS and Eastern Europe. The rest of your time will go to working with Column's core fintech partners.
Column's Growth team is not your typical Customer Success or Account Management team in that Column is a critical, often existential, partner for our customers, our customer relationships are deeply collaborative and complex, and each customer contributes meaningfully to our revenue. We're therefore looking for team members who are analytical, demonstrate great critical thinking, and have experience managing very strategic relationships.
This role is highly cross-functional and collaborative, partnering closely with Column’s Executive, Solutions Engineering, Sales, Compliance, and Correspondent Banking teams to ensure customers are onboarded smoothly, that we can anticipate and address both issues and opportunities for growth, and that these relationships are healthy and mutually beneficial. You’ll also represent the voice of the customer to help inform Column's strategy, including the product roadmap, go-to-market motions and more.
Success in this role also means having a desire to become an expert on the Financial Technology space and on how companies partner with Column (our customers include many key industry players such as Brex and Carta).
This role reports to the Head of Growth and is an in-person role based out of Dubai, UAE. We will help secure any required visas.
WHAT YOU’LL DO
- Help establish our customer-facing strategy, processes, playbooks, systems and best practices. Identify patterns and build repeatability at every step
- Manage all aspects of a customer’s relationship with Column, from onboarding and implementation to ongoing management and expansion of the account
- Onboard and manage our emerging markets bank partners: Serve as the day-to-day lead for banks across the CIS and Eastern Europe. Guide them through onboarding and own the ongoing relationship once they’re live.
- Build and nurture relationships across various functions within a customer's organization, identifying and creating advocates wherever you go, and helping find new use cases for partnering with Column
- Proactively identify challenges and opportunities for growth, and collaborate with internal and external stakeholders to find solutions in order to move the relationship forward
- Share key findings and recommendations on market feedback and trends to inform Column’s growth strategy and product roadmap
- Perform day-to-day activities consistent with safe and sound business practices and regulatory requirements
- This role includes periodic travel to the CIS region and Eastern Europe to meet with our bank partners in person.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- 5+ years of relevant work experience -- strong preference for a mix of Consulting, Private Equity, Investment Banking, VC or an equivalent role plus operating experience in an early stage company and/or selling a new line of business
- Professional fluency in Russian and English required
- A desire to become very knowledgeable on the financial technology and payments space. Prior experience in financial services can be helpful but certainly not required
- A growth and critical thinking mindset: You’re comfortable navigating ambiguous environments and are energized by the prospect of helping build processes with little guidance
- Excellent project management: You’re organized, can manage all aspects of partnering with customers, and effectively work with other internal teams
- Ability to turn naysayers into champions: You’re a persuasive communicator and understand the importance of being helpful, responsive, and solutions-oriented
- Curiosity: You know what questions to ask to uncover and understand customer needs and proactively learn more about the industry, competitive landscape, and product offerings to better support your customers
- Insatiable hunger for improvement: you’re a naturally curious person, enjoy digging into the data, and regularly solicit feedback
WHAT YOU’LL GET FROM US
- 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
- 🌴 Competitive time-off policy - take the time off that you want and need to relax and recharge
- 🧳 Sabbatical Program - Reach your 5-year anniversary to take up to 8 weeks of fully paid leave to rest, recharge, and pursue personal interest - with full salary and benefits
- 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
- 🎉 Regular team building events, including annual offsite
WE LOOK FORWARD TO HEARING FROM YOU
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here https://e-verify.gov.
Location: London, England, United Kingdom
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Responsibilities
MLRO Deputisation and Governance
Act as alternate nominated officer, deciding on SARs and DAML requests when the MLRO is unavailable, under documented delegated authority.
Attend the Audit, Risk and Compliance Committee and the Group Financial Crime Committee in the MLRO's absence.
Maintain a complete, contemporaneous audit trail of all decisions taken under deputised authority, distinct from decisions taken by the MLRO.
Maintain deputisation readiness: current knowledge of the MLRO's live case load, open regulator correspondence and outstanding remediation, so cover can be provided at short notice.
Suspicious Activity Reporting and Sanctions
Oversee escalations from transaction monitoring and name screening (PEP, sanctions, adverse media), setting investigation quality and disposition standards.
Oversee sanctions screening escalations and prepare OFSI reports for MLRO sign off.
Financial Crime Framework
Maintain the Business Wide Risk Assessment (BWRA), proliferation financing risk assessment, AML, CTF and CPF policies and the customer risk assessment methodology, and propose changes to the MLRO for approval.
Escalate material gaps or emerging typologies to the MLRO.
Lead root cause analysis on control failures or thematic issues and track remediation actions to closure.
Regulatory Reporting and Regulator Engagement
Prepare financial crime MI for senior management and governance committees, and draft sections of the annual MLRO Report.
Support responses to FCA information requests and assist with skilled person reviews (s.166 FSMA 2000) or supervisory visits as directed by the MLRO.
Track the AML control framework against FCA Handbook updates, JMLSG guidance revisions and OFSI and HMT sanctions notices.
Team Leadership and Succession
Line manage members of the UK Financial Crime team, setting quality standards, coaching and development plans.
Act as the escalation point for complex or ambiguous cases referred by Level 1 and Level 2 analysts and more junior members of the UK Financial Crime team.
Build the knowledge and judgement needed to step up to SMF1
Requirements
Deep working knowledge of UK AML and CTF regulation: MLR 2017, POCA 2002, TA 2000, FCA SYSC 6.3 and JMLSG Guidance.
Sound judgement under pressure. Comfortable taking disposition decisions on live SARs without the MLRO present.
Strong report writing and Board level communication skills.
People leadership experience, or clearly demonstrated readiness to lead a team.
Ability to manage regulator facing deliverables to deadline.
5+ years in AML and financial crime compliance within a regulated firm (CFD or brokerage, banking, payments or crypto), or equivalent regulatory exposure, including direct SAR investigation and disposition experience.
Prior deputy or MLRO experience is preferred but not required.
Experience preparing MI for Boards or Risk Committees.
Familiarity with CFDs, spread betting and margin trading behaviours.
Awareness of how FCA Consumer Duty intersects with financial crime risk (for example, vulnerable customer considerations in AML decisioning).
Nice to Have
ICA Diploma or Advanced Certificate in AML, ACAMS or equivalent.
Direct exposure to FCA supervisory engagement
Existing line management experience.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: India (remote)
Workplace: Remote
About Us
Axelera AI https://www.axelera.ai is not your regular deep-tech company. We are creating the next-generation AI platform to support anyone who wants to help advancing humanity and improve the world around us.
In just five years, we have raised a total of $450 million and have built a world-class team of 250+ employees (including 60+ PhDs with more than 40,000 citations), both remotely from 20 different countries and with offices in Belgium, France, Switzerland, Italy, the UK, headquartered at the High Tech Campus in Eindhoven, Netherlands.
We have also launched our Metis™ AI Platform, which achieves a 3-5x increase in efficiency and performance, and have visibility into a strong business pipeline exceeding $100 million.
Our unwavering commitment to innovation has firmly established us as a global industry pioneer.
Are you up for the challenge?
Position Overview
You will be our first Marketing hire in Asia-Pacific, with full-funnel responsibility across Taiwan, Japan, Korea, India, and Southeast Asia — awareness through to pipeline, and the brand that holds it together.
This is a build. There is no regional team waiting for you, no established agency roster, no library of localized content. In your first months you will take the work done globally and make it more relevant locally, but quickly need to be deciding what is led from APAC and what a long term strategy looks like, including (but not limited to): which local partners have the biggest impact globally, what launch looks like in Bangalore versus Tokyo versus Taipei, and how a European company earns credibility with engineering buyers who have never heard of us.
As the first hire, you need to bridge hands-on tactical work with building the strategy Axelera needs for success. Over time, we will hire more people in region, but for now, the best candidate will be excited about seeing and owning the entirety of the marketing funnel locally (with support from your global peers). The split between hands-on and strategic will shift as the region grows, but in year one you should expect to be writing briefs, sitting in booths, and reviewing/editing content yourself.
Key responsibilities:
- Own the APAC marketing plan and budget, and make the case for where regional investment goes
- Run full-funnel programs in-region: demand generation, content, digital, PR, and the events that matter in each market
- Make our positioning land locally — not just translated from English, but written for the engineers and executives who will read it
- Own our presence at regional events, from Computex and SEMICON through to the country-level shows where our customers engage
- Work with the Sales teams in-region so marketing follows the accounts and relationships that matter most
- Feed what you learn back to the global marketing team, and bring global launches into the region properly
- Report on pipeline contribution, and be honest about what is working and what is not
Qualifications
You need these:
- Full-funnel B2B technology marketing experience in APAC, including both strategy and your own hands on the work
- A track record across several of our markets — Taiwan, Japan, Korea, India, Southeast Asia — and a clear view of how differently each one behaves
- Experience selecting, briefing, and managing agencies, with the judgement to know when to outsource and when not to
- Comfort with technical products and technical audiences, ideally in semiconductors, hardware, embedded systems, or infrastructure
Helpful, not required:
- Experience as an early or first marketing hire in a region
- Existing relationships with regional trade press and analysts
- Familiarity with compute ecosystems and how they shape go-to-market
- Professional English plus at least one regional language, with the cultural fluency to review local-language work and catch what is wrong with it
How We Work
You will have real autonomy, and real exposure. Nobody will set your priorities for you or check your calendar. You are also the only marketing voice in the region, which means the strategy is yours to propose and yours to defend. People who have wanted this kind of room for years tend to do the best work of their careers here.
You will use AI every day, and you will know where it should stop. We use it heavily — research, first drafts, analysis, campaign production, anything that buys back hours. We expect you to arrive having already built it into how you work, not planning to start.
We also need you to hold the line on quality. A machine translation into Japanese or Traditional Chinese can read fluently and still be wrong in ways nobody at headquarters can see. A generated case study can be plausible and inaccurate. In a region where we are still earning the right to be taken seriously, that costs us more than it saves. The best person for this role uses AI to produce better work, then applies a standard that protects the brand rather than quietly lowering it.
You will learn a lot. Not marketing — you should arrive knowing that. But this market moves fast and we are here to both shape its future but also lean into it.
What Success Looks Like in Year One
- A regional marketing plan with named priority markets, a budget behind it, and agreement from the business on both
- Working agency relationships in your priority markets, producing material that meets our standard in local languages
- Measurable marketing-sourced and marketing-influenced pipeline in-region, reported consistently
- Axelera present and credible at the regional events that matter to our customers and partners
- A clear recommendation on what the APAC marketing team should look like next
Location
This role is based in India, with a remote setup. Our goal is to hire the best possible talent and let them live where they choose. You should expect to travel roughly 20% of the time across the region, with periodic trips to meet with the global team. Some overlap with European and American working hours comes with the job.
What we offer
This is your chance to shape and be part of a dynamic, fast-growing, international organization. We offer an attractive compensation package, including a pension plan, extensive employee insurances and the option to get company shares.
An open culture that supports creativity and continual innovation is awaiting you. Collaborative ownership and freedom with responsibility is characteristic for the way we act and work as a team.
At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard. Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team. We welcome applicants from all backgrounds to join us in shaping the future of AI.
Axelera AI may at times work with external parties (such as recruiters, headhunters, or executive search firms) to support both publicly posted and confidential searches. Our hiring process never involves any payment from candidates, and we will never require you to use a particular paid service to be considered for a role. If you have been approached by someone on our behalf and want to confirm it’s legitimate, please contact us directly at careers@axelera.ai.
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an Enterprise Success Manager at Mistral, you own what happens to our most strategic enterprise accounts after the build: you make deployed AI stick in real workflows, keep production ARR healthy, defend renewals, and source the expansion signals Sales closes.
Mistral's Solutions teams create high-value AI use cases with our customers. Your job is to make those investments successful beyond delivery — adopting what has been built, operating it with confidence, measuring its business impact, and scaling value across the organization. You will work with customer sponsors, business teams, IT and security stakeholders, and across Mistral with Solutions, Product, Engineering and Support.
This is not a high-volume, ticket-queue customer success role. Portfolios are small and deep. It calls for a strategic account mindset, the technical judgment to navigate complex deployment environments, and the energy to build the customer success function as Mistral grows.
You will join on one of two tracks (and can move between them):
- Adoption track — embedded in flagship transformations while Solutions is still delivering. You own the adoption and change-management motion around the build: user waves, enablement, champions, training programs, and the measurement that proves value is landing.
- Operational track — you take accounts through a structured handover once Solutions completes delivery, and own the run phase end-to-end: operational health, value realization, renewals, and expansion signals.
In both tracks you operate in close partnership with Solutions: they deliver and hand over; you own post-handover; they re-engage on expansion signals. Occasionally, account teams will also pull you into late-stage pre-sales — authoring the customer training and scale-up plan that gives a buyer confidence in the rollout, a motion already credited in a major European win.
WHAT YOU WILL DO
OWN THE CUSTOMER SUCCESS AND VALUE PLAN
- Build a clear view of each account's objectives, stakeholders, deployed use cases, commitments and risks. Translate it into a shared success plan with owners, milestones and measurable outcomes.
- Establish a practical operating cadence with customer sponsors, business owners, IT and delivery teams. Lead success reviews that make progress, risks, decisions and next steps clear.
- Define a baseline and track the outcomes that matter for each use case: adoption and usage against entitled seats, customer satisfaction, operational health and business impact. Turn the evidence into a clear value narrative.
MAKE DEPLOYMENT REALITIES PART OF THE SUCCESS PLAN
- Understand how each customer's deployment model — on-premises, VPC or serverless — affects the products and use cases they can access, operate and scale. Validate the specifics with the technical teams rather than assuming feature parity or identical operating models.
- Identify the practical implications of deployment choices: security and data requirements, access and integrations, release and upgrade cadence, available features, capacity, observability and support processes. Explain the trade-offs clearly to customer and Mistral stakeholders.
- Translate those constraints into an actionable adoption plan: align enablement and release communications with the version the customer actually runs, account for security approvals and upgrade windows, and agree how to measure usage when telemetry is limited.
- Spot risks early, qualify their impact on adoption, renewal or value, and coordinate the right Solutions, Product, Engineering or Support owners to resolve them. Set clear expectations without making unvalidated technical or roadmap commitments.
DRIVE ADOPTION, AUTONOMY AND SUSTAINED VALUE
- Help customer teams move from a delivered use case to regular, effective use. Identify the users, workflows and change-management needs that determine whether it sticks.
- Coordinate onboarding, training, product updates and hands-on enablement with the right Mistral and customer teams. Develop customer champions and train-the-trainer motions so adoption scales beyond direct Mistral involvement.
- Prepare the transition from delivery to run: clarify operational ownership, support and escalation paths, and the resources users need to succeed independently.
- Monitor adoption and customer health, investigate where usage or value is falling short, and lead a coordinated plan to address the causes.
DEFEND AND GROW THE COMMERCIAL RELATIONSHIP
- Own the renewal motion for your accounts: know every renewal date, the auto vs non-auto renewal terms, and the risk story behind each one. Run the renewal play early — no surprises at renewal time.
- Track and improve account NRR. Identify new use cases, teams and expansion opportunities, and share them with the account team grounded in demonstrated value.
- Lead business reviews with the account team: value delivered, risks owned, decisions needed, roadmap asks.
BRING THE CUSTOMER VOICE INTO MISTRAL
- Gather and qualify feedback from users, technical teams and sponsors. Distinguish enablement needs from product gaps, deployment constraints and support issues, and route each to the right owner.
- Track important requests and communicate progress and limitations back to the customer, while Product and Engineering retain ownership of product and technical decisions.
BUILD THE COMPANY AS WELL AS THE ACCOUNT
- Create the playbooks, success plans, handover practices and measurement approaches that are missing. Test them with customers, improve them, and make them reusable across accounts.
- Bring structure to ambiguity: identify what needs to happen, make a plan, mobilize the right people and follow through — without waiting for a perfect process or detailed instructions.
- Roughly a fifth of your time is protected, rotating build time for exactly this work; it is part of the job, not extra to it.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in customer-facing roles, such as Customer Success, Delivery/Implementation, or Solutions Consulting, ideally in a technical AI or SaaS environment.
- Experience owning outcomes for enterprise customers of technical products or deployed solutions — adoption and commercial outcomes (retention, renewal, expansion), not relationship management or activity reporting.
- Strong technical fluency in enterprise deployment models. You can identify what a deployment type (on-premises, VPC, serverless) means for available features, telemetry, upgrades and security reviews, and you validate specifics with technical teams instead of assuming parity.
- Ability to engage credibly with architects, engineers, IT and security teams, while translating technical trade-offs into clear business implications for executives and users. You know when to bring in a deeper technical expert.
- Strong ownership and builder energy. You have created structure or improved a process in an ambiguous, fast-moving environment and are motivated to build a company, not wait for clear directions.
- Excellent communication, stakeholder management and execution skills. You align teams without formal authority, surface risks early and drive decisions through to completion.
- Analytical and commercially minded: you can define meaningful success metrics, assess customer health, and are comfortable carrying renewal and NRR accountability.
- Fluent English; professional French strongly preferred (a significant share of our enterprise base is French-speaking).
NICE TO HAVE
- Experience with AI, machine learning, data platforms or complex enterprise software, including production deployments in regulated or security-sensitive environments.
- Experience working alongside deployment, engineering or professional services teams on custom use cases, and the transition from implementation to ongoing operation.
- Experience building adoption, change-management or customer education programs across large organizations.
- Experience at a forward-deployed, solutions-led company.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
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Limassol, Cyprus; Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup
San Francisco, CA | Seattle, WA
San Francisco, CA | Seattle, WA
ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
United States; We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications; We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics
УдалённоRemote (United States | Canada)
УдалённоСША; Lastly, the provided range is the expected salary for candidates in the U.S
ОфисleadLondon & San Francisco; Relocation support and visa fees (if applicable)
leadSan Francisco, CA | New York City, NY
San Francisco, CA
San Francisco, CA
ГибридLondon, England, United Kingdom
УдалённоIndia (remote); We welcome applicants from all backgrounds to join us in shaping the future of AI
ГибридParis; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks