Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Make a difference.
Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Commercial Solutions Engineering team are our in-house, customer-facing product experts. The Commercial SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Commercial SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
What You’ll Be Doing:
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit:
Ideally located on the West Coast
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
We are a remote-first company so you would need to learn to work and collaborate with an international team
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You will love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!
Compensation & Rewards:
In the United States the OTE (On-Target Earnings) compensation range for this role is $182,000 - $226,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote in America
Location
This is a 100% remote role open to candidates based in the United States. Strong preference for candidates based in the Eastern Timezone.
Testlio’s fully managed crowdsourced testing platform, powered by our proprietary intelligence technology - LeoAI EngineTM, integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit
testlio.com
.
We are seeking a strategic, hands-on Product Marketing Director who understands software testing and quality engineering to turn complex capabilities into compelling customer value. In this builder role, you will connect Marketing, Sales, Product, and Operations/Delivery, establishing a differentiated go-to-market narrative and equipping revenue teams with the sales enablement tools and proof points needed to win. This is a highly strategic individual contributor role.
Why will you love this job?
Define and lead GTM narrative:
You will serve as a strategic builder, owning Testlio’s positioning and solution messaging while translating AI-enabled quality engineering capabilities into clear business outcomes.
Cross-functional impact:
You will work directly with Sales, Product, Marketing, and Operations/Delivery leaders to shape go-to-market plays, drive revenue impact, and mentor emerging product marketing talent.
Why will you love being a part of Testlio?
Great Culture:
Testlio is a female-founded company, and half of our team identifies as women. We’re proud of our
inclusive, purpose-driven culture
where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers, while also contributing to our freelance network.
Remote Work:
Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a
fully remote and globally distributed team
. Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace.
Investment in You:
Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development.
Winning Business:
Testlio is growing, profitable, and cash-strong. We are leading our industry with
exceptional clients
who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio.
What would your day look like?
Own Testlio’s product and solution positioning, buyer messaging, value propositions, and competitive differentiation across testing and quality engineering models.
Build vertical- and solution-specific pitch decks, case studies, battlecards, objection handling tools, and repeatable sales plays in direct partnership with sellers.
Lead cross-functional go-to-market initiatives and product launches in close collaboration with Sales, Product, Marketing, Customer Success, and Operations.
Capture authentic customer proof points, executive narratives, and industry use cases to build a scalable library of thought leadership and market intelligence.
Leverage generative AI thoughtfully to accelerate research, content development, enablement workflows,and knowledge management while maintaining quality standards.
Establish scalable PMM processes, templates, and measurement practices while mentoring developing product marketing talent.
What do you need to succeed?
Technical Skills
8+ years of progressive B2B product marketing experience within enterprise technology or technology-enabled services.
Direct professional experience in software testing, QA, test automation, crowdsourced testing, or quality engineering landscapes.
Proven track record developing product positioning, messaging frameworks, GTM strategy, and practical sales enablement assets.
Hands-on experience utilizing Salesforce, HubSpot, and modern sales enablement and marketing automation tools.
Practical experience incorporating generative AI workflows into content creation, research, and enablement processes.
Industry experience or familiarity with payments, financial services, retail, or enterprise SaaS verticals.
Human Skills
All-in ownership and a builder mindset that takes proactive initiative to drive projects to completion.
Servant leadership approach with a dedication to mentoring team members and supporting cross-functional success.
Relentless curiosity and commercial acumen to translate complex technical capabilities into strategic customer value.
Exceptional written, verbal, and presentation communication skills tailored for executive and technical audiences.
High standards combined with low ego, prioritizing team outcomes and continuous learning.
Strong cross-functional collaboration capabilities across sales, product, marketing, and delivery teams.
What is the application process?
At Testlio, we aim to hire individuals who are excited about their role, thrive in a fully remote environment, and have strong long-term potential with our team. Because we are a fully distributed company, our interview process includes conversations with several team members so you can get a well-rounded understanding of the role, the people you’ll work with, and how we collaborate. As a result, our interview process typically takes 3–4 weeks to complete.
Interview process:
Application
Recruiter interview
Hiring Manager interview
2-3 Team and Stakeholder interviews
Reference checks
Offer & background check
Diversity and Inclusion
Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and 46% of our team members identify as women. For more information, see the
DEI section
of our website.
#LI-REMOTE
Location: Fond du Lac, WI Corporate Office
Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 10,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as a Safety & Security Specialist can change yours.
The Safety & Security Specialist supports the organization’s health, safety, environmental, and physical security programs to help protect employees, facilities, and company assets. This position conducts job-site and facility inspections, audits, incident investigations, risk and environmental assessments, and supports emergency response activities. The role also assists with physical security initiatives, including access control, electronic security systems, and compliance with security policies and procedures. Critical for success is the ability to work independently, collaborate effectively with operations and corporate teams, and demonstrate strong attention to detail.
Why Michels?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
We offer a comprehensive benefits program including (depending on your positions and location you may participate in a different benefit plan):
Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan
Why you?
You thrive in fast-paced environments under tight deadlines
You enjoy collaborating and communicating with your teammates
You like to know your efforts are noticed and appreciated
You have strong time management, verbal, and written communication skills
Key Responsibilities:
Conduct site security audits and investigations and provide reports to management. Provide recommendations for physical security equipment and operating systems: cameras, lighting, fencing, access control, and alarms.
Facilitate and support orientations, related safety trainings, safety meetings, and tailgate meetings
Support the development and implementation of security policies, emergency management procedures, site-specific safety plans, and hazard analyses to promote a safe and secure work environment.
Research and analyze security intelligence and HSE standards, regulations, and work methods to identify potential risks and impacts to the company, leadership, and work sites.
Assist with conducting and coordinating the daily activities of the security department to protect employees and company assets.
Coordinate internal technical support for camera systems, electronic protection systems, and security card access system.
Conduct security vulnerability assessments to evaluate security posture and make appropriate recommendations related to the company’s physical security plans.
Work with the Director of Risk Management Corporate HSE & Security to respond and assist with physical security emergencies as needed. Coordinate responses with law enforcement and government agencies
Provide safety and security support through documentation, technical assistance, incident investigations, and the development and implementation of physical security training programs.
Participate in and/or conduct organizational training needs regarding safety and assist in the development and implementation of physical security training programs
Consult with Risk department on claims related matters.
Collaborate with law enforcement and government agencies on physical security initiatives.
Work with the security team to create security policies and SOP’s.
Assist the Human Resources department with high-risk terminations and investigations.
Qualifications:
10+ years related experience.
OSHA 30hr certification, or ability to obtain within approved timeframe
Must possess a valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record as determined by Michels Review Team.
Ability to travel, with minimal lead time, in response to HSE needs
Proficient in Microsoft Office Suite
Bachelor’s degree in related field. (desired)
Law enforcement, military, and/or security experience. (desired)
Completion of risk management and/or critical incident management training. (desired)
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: LUKULA AU KONGO CENTRAL
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
À propos de GiveDirectly
GiveDirectly envoie de l’argent directement aux personnes en situation d'extrême pauvreté , afin qu’elles décident elles-mêmes de ce dont elles ont le plus besoin , notre culture est franche , analytique, rapide et non hiérarchique.
Depuis 2018, GiveDirectly est présente en RDC et transfert de l’argent par téléphone mobile au menages vulnerables , en vue de promouvoir la sécurité alimentaire, la réduction de la pauvreté et l’inclusion financière.
Pour en savoir plus sur notre action et nos resultats ,visitez :
www.givedirectly.org
Mission du poste
Sous la supervision du
MANAGER TERRAIN,
il
est responsable de la gestion quotidienne de son équipe (équipe de suivi), notamment de la planification du travail et de la gestion de l'équipe, du suivi des performances de l'équipe et des individus, de la réalisation des objectifs, du monitoring et coaching des agents de terrain et de l'identification des possibilités d'atténuation des risques et d'amélioration des processus. Le gestionnaire de terrain associé(e) sera chargé(e) de synthétiser régulièrement des mises à jour sur les performances de l'équipe ainsi que sur les réussites et les difficultés rencontrées sur le terrain. Ce rôle récompensera une gestion du personnel exceptionnelle, des compétences organisationnelles, un jugement de qualité sur les défis opérationnels, une flexibilité aux tâches et un engagement fort en faveur de la productivité de l'équipe et des individus sous sa supervision. .
a. Compétences techniques et comportementales requises
Compétence requise dans la collecte des données qualitative et quantitative sur le terrain
Excellentes aptitudes dans la communication seul à seul avec des bénéficiaires sur le terrain
Forte capacité de travail dans un environnement peu sécure et résistance exceptionnelle au stress, et au travail sous pression
Capacités exceptionnelles de leadership et succès avéré dans le travail dans une équipe genrée
Capacité exceptionnelle à résoudre et/ou à remonter des problèmes opérationnels complexes à sa hiérarchie de manière claire, précise et concise.
Alignement sur les valeurs fondamentales de GiveDirectly, sa culture et un engagement à faire progresser la mission de GD.
Attitude positive, forte éthique de travail et esprit d'équipe. Intérêt marqué pour être le moteur du maintien et/ou de la création d’une énergie positive quotidienne au sein de l’équipe
Capacité avérée à travailler de manière très indépendante et autodirigée, tout en communiquant efficacement sur les lacunes et les risques perçus ou réels pouvant impacter les opérations ou l’organisation d’une manière générale.
Profil Recherché
Diplôme universitaire (Licence) ou équivalent dans un domaine pertinent.
Au moins 3-5 ans d’expérience comme officier terrain ou Enquêteur
Avoir la capacité de travailler dans un environnement multiculturel.
Pouvoir organiser son travail et les établir des priorités
Etre capable d'entretenir des relations de travail dans un esprit d'équipe.
Bon niveau de français écrit et parlé,Permis de conduire valide sans contravention et bonnes techniques de conduite si nécessaire
Maîtrise de la langue Kikongo,de Lingala et du Français; l’anglais pourrait être un atout.
C.Valeurs de GiveDirectly
Priorité aux bénéficiaires : Nous privilégions les préférences des bénéficiaires, pas celles de nos donateurs ni même les nôtres.
L’équipe avant l’individuel : Nous œuvrons pour le succès de l’organisation, pas celui des individus.
Être proactivement franc : Nous parlons et communiquons les informations en toute franchise.
Créer une énergie positive : Nous nous efforçons d’apporter de l’énergie positive à nos collègues, et pas de la leur prendre.
Réfléchir rigoureusement, agir rapidement : Priorité à la rigueur et à l’action, pas au débat interminable.
Se connaître et se développer : Nous sommes conscients de nos défauts, mais nous les exploitons.
Accepter la réalité, Proposer des solutions : Nous ne nous attardons pas sur les problèmes. Nous créons des solutions.
Être ambitieux de manière productive : Nous prenons des risques qui pourraient révolutionner le secteu
d. Comment postuler
Les candidatures se font uniquement en ligne, les intéressés sont priés d’aller sur le
https://boards.greenhouse.io/givedirectly
chercher les offres de la RDC, et soumettre leurs candidatures au plus tard le 05 Novembre 2026 à 17h00 précises Heure de Kinshasa.
Si les pièces ne sont pas demandées sur le portail de candidatures , le dossier contient ( Un CV à jour avec 3 références, une lettre de motivation , la copie du diplôme et le certificat de fin de service du dernier employeur, Les dossiers incomplets ne seront pas examinés)
En cas de difficulté technique écrire à
drc-recruitment@givedirectly.org
Les attestations fournies sont toutes vérifiées ; en cas de fausse information votre candidature sera rejetée.
Les attestations de services fournies dans votre dossier pour ce recrutement, seront vérifiées, scrupuleusement, et toute fausse information y relative entraînera un rejet immédiat de votre candidature.
ATTENTION : NE PAS ENVOYER VOTRE CANDIDATURE À L'ÉMAIL :
whistleblower@givedirectly.org
Nos engagements
GiveDirectly applique une politique de tolérance zéro à l'égard de l'exploitation, des abus et du harcèlement sexuels (SEAH) et attend de toute personne qui travaille avec nous qu'elle place la protection des bénéficiaires en priorité.
Le recrutement est entièrement gratuit. GiveDirectly ne demande ni frais, ni pot-de-vin, ni faveur d'aucune sorte, ni information bancaire, à aucune étape du processus.
Si l'on vous formule une telle demande, ou si vous estimez subir une pression ou une discrimination injuste, écrivez à
whistleblower@givedirectly.org
Cette adresse sert uniquement à signaler un problème, jamais à postuler.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About Ops Enablement
The Operations Enablement team builds the capabilities required to deliver fast, accurate, and high-quality servicing experiences for Affirm’s customers and merchants—while identifying opportunities to eliminate the need for them to contact us in the first place. We partner across Operations, Product, Engineering, Vendor Management, Legal, and Compliance to ensure every agent is trained, equipped, and able to deliver measurable results from day one.
Operating across the full servicing lifecycle, we translate new products, policies, and business requirements into scalable operational capabilities. Our work includes designing training and operational readiness strategies, standing up new servicing experiences, defining and measuring interaction quality, and ensuring agents can quickly access the information they need to resolve issues correctly.
We use performance insights, customer contact drivers, quality trends, and agent feedback to identify capability gaps and their root causes. We then build the learning programs, quality frameworks, knowledge systems, processes, and tools needed to close those gaps—while helping our Product and Engineering partners address friction upstream rather than requiring agents to absorb it downstream. By owning the full journey—from operationalizing new products and policies to improving existing workflows—Operations Enablement turns complex change into consistent, compliant, and high-quality servicing at scale.
One Role, Multiple Teams
We are hiring multiple Manager roles across Affirm's Ops Enablement organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across Ops Enablement.
If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process.
Potential team placements include:
Customer Enablement: Owning and improving specific customer servicing experiences across multiple product offerings
Horizontal Enablement: Owning programs that touch multiple customer servicing experiences for specific product offerings
About the Role
As an Operations Enablement leader you will help to deliver scalable, compliant, and high-quality servicing experiences across our Operations organization. In this role, you will define and execute strategies that enable our servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes.
You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm’s servicing strategy. As a senior member of the Operations Enablement team, you will own a portfolio of cross-functional initiatives aligned to strategic priorities—driving delivery across timelines, dependencies, and measurable business outcomes. You will define and execute servicing strategies by developing clear program roadmaps and execution plans and be responsible for planning, coordination, documentation, change management and measurement across assigned initiatives to ensure operational readiness and measurable outcomes
This role works closely with partners across Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure readiness for key business and regulatory changes. Serving as a connector between servicing strategy and day-to-day execution, you will translate strategy into scalable operational capabilities. We are looking for a hands-on, data-driven leader who thrives in complex, regulated environments and is passionate about building durable, high-quality servicing experiences at scale.
What You’ll Do
Own Program Performance:
Lead complex cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities.
Define Program Roadmaps:
Develop clear program roadmaps and execution plans, tracking progress against KPIs, timelines, budgets, dependencies, and risks.
Partner for Impact:
Collaborate closely with senior leaders and cross-functional partners across Product, Engineering, and Operations to align priorities and deliver measurable business outcomes.
Drive Stakeholder Engagement:
Establish strong stakeholder engagement and governance practices, delivering clear, polished, and executive-ready communications on program status, outcomes, risks, and impact.
Manage Risk & Issue Resolution:
Proactively identify risks, issues, and dependencies; propose data-backed solutions; and drive resolution in partnership with stakeholders.
Lead Operational Excellence:
Apply Lean Six Sigma methodologies to identify root causes, implement scalable improvements, and continuously raise the bar for quality, efficiency, and compliance.
Own Change End-to-End:
Manage the full lifecycle of process and product changes—from design and implementation through change management, adoption, and measurement—ensuring meaningful impact for customers and the business.
Build Technical Resources:
Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents.
Elevate Knowledge Management
: Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale.
Translate Technical Concepts:
Apply technical depth to plan, design, and create complex operational, instructional, and procedural content, translating technical concepts into clear resources for both human and AI agents.
Own Learning & Training Strategy
: Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops.
Collaborate on Experience Improvements:
Partner with Product and Engineering teams to deepen understanding of the current customer and agent experience and identify opportunities for workflow and experience optimization.
Expand Program Scope:
Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs.
What We Look For
7+ years of experience in program management or product operations, preferably within large-scale or global operations.
3+ years of experience at a fintech or financial institution, including 3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members.
Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others. Have a deep understanding of dispute management rules, response codes, and recommended response data.
Certification in Six Sigma, Project Management or Design Thinking
Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools).
Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes.
Strong skills in strategic planning, issue/risk management and cross-functional execution.
Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders.
Proficiency in process mapping and workflow analysis
Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency.
Experience building workflows within a regulatory environment.
Willingness to travel as needed to support team collaboration, operational priorities, and vendor or partner engagements.
Base Pay Grade - L
Equity Grade - 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. [IF APPLICABLE] For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $128,000 - $188,000
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About Ops Enablement
The Operations Enablement team builds the capabilities required to deliver fast, accurate, and high-quality servicing experiences for Affirm’s customers and merchants—while identifying opportunities to eliminate the need for them to contact us in the first place. We partner across Operations, Product, Engineering, Vendor Management, Legal, and Compliance to ensure every agent is trained, equipped, and able to deliver measurable results from day one.
Operating across the full servicing lifecycle, we translate new products, policies, and business requirements into scalable operational capabilities. Our work includes designing training and operational readiness strategies, standing up new servicing experiences, defining and measuring interaction quality, and ensuring agents can quickly access the information they need to resolve issues correctly.
We use performance insights, customer contact drivers, quality trends, and agent feedback to identify capability gaps and their root causes. We then build the learning programs, quality frameworks, knowledge systems, processes, and tools needed to close those gaps—while helping our Product and Engineering partners address friction upstream rather than requiring agents to absorb it downstream. By owning the full journey—from operationalizing new products and policies to improving existing workflows—Operations Enablement turns complex change into consistent, compliant, and high-quality servicing at scale.
One Role, Multiple Teams
We are hiring multiple Manager roles across Affirm's Ops Enablement organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across Ops Enablement.
If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process.
Potential team placements include:
Customer Enablement: Owning and improving specific customer servicing experiences across multiple product offerings
Horizontal Enablement: Owning programs that touch multiple customer servicing experiences for specific product offerings
About the Role
As an Operations Enablement leader you will help to deliver scalable, compliant, and high-quality servicing experiences across our Operations organization. In this role, you will define and execute strategies that enable our servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes.
You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm’s servicing strategy. As a senior member of the Operations Enablement team, you will own a portfolio of cross-functional initiatives aligned to strategic priorities—driving delivery across timelines, dependencies, and measurable business outcomes. You will define and execute servicing strategies by developing clear program roadmaps and execution plans and be responsible for planning, coordination, documentation, change management and measurement across assigned initiatives to ensure operational readiness and measurable outcomes
This role works closely with partners across Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure readiness for key business and regulatory changes. Serving as a connector between servicing strategy and day-to-day execution, you will translate strategy into scalable operational capabilities. We are looking for a hands-on, data-driven leader who thrives in complex, regulated environments and is passionate about building durable, high-quality servicing experiences at scale.
What You’ll Do
Own Program Performance:
Lead complex cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities.
Define Program Roadmaps:
Develop clear program roadmaps and execution plans, tracking progress against KPIs, timelines, budgets, dependencies, and risks.
Partner for Impact:
Collaborate closely with senior leaders and cross-functional partners across Product, Engineering, and Operations to align priorities and deliver measurable business outcomes.
Drive Stakeholder Engagement:
Establish strong stakeholder engagement and governance practices, delivering clear, polished, and executive-ready communications on program status, outcomes, risks, and impact.
Manage Risk & Issue Resolution:
Proactively identify risks, issues, and dependencies; propose data-backed solutions; and drive resolution in partnership with stakeholders.
Lead Operational Excellence:
Apply Lean Six Sigma methodologies to identify root causes, implement scalable improvements, and continuously raise the bar for quality, efficiency, and compliance.
Own Change End-to-End:
Manage the full lifecycle of process and product changes—from design and implementation through change management, adoption, and measurement—ensuring meaningful impact for customers and the business.
Build Technical Resources:
Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents.
Elevate Knowledge Management
: Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale.
Translate Technical Concepts:
Apply technical depth to plan, design, and create complex operational, instructional, and procedural content, translating technical concepts into clear resources for both human and AI agents.
Own Learning & Training Strategy
: Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops.
Collaborate on Experience Improvements:
Partner with Product and Engineering teams to deepen understanding of the current customer and agent experience and identify opportunities for workflow and experience optimization.
Expand Program Scope:
Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs.
What We Look For
7+ years of experience in program management or product operations, preferably within large-scale or global operations.
3+ years of experience at a fintech or financial institution, including 3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members.
Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others. Have a deep understanding of dispute management rules, response codes, and recommended response data.
Certification in Six Sigma, Project Management or Design Thinking
Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools).
Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes.
Strong skills in strategic planning, issue/risk management and cross-functional execution.
Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders.
Proficiency in process mapping and workflow analysis
Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency.
Experience building workflows within a regulatory environment.
Willingness to travel as needed to support team collaboration, operational priorities, and vendor or partner engagements.
What we look for
7+ years of experience in program management or product operations, preferably within large-scale or global operations including 2+ years of experience at a fintech or financial institution
3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members.
Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others. Have a deep understanding of dispute management rules, response codes, and recommended response data.
Certification in Six Sigma, Project Management or Design Thinking
Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes.
Strong skills in strategic planning, issue/risk management and cross-functional execution.
Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders.
Proficiency in process mapping and workflow analysis
Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency.
Experience building workflows within a regulatory environment.
Base Pay Grade - L
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000
USA base pay range (all other U.S. states) per year: $146,000 - $206,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: LUKULA AU KONGO CENTRAL
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
À propos de GiveDirectly
GiveDirectly envoie de l’argent directement aux personnes en situation d'extrême pauvreté , afin qu’elles décident elles-mêmes de ce dont elles ont le plus besoin , notre culture est franche , analytique, rapide et non hiérarchique.
Depuis 2018, GiveDirectly est présente en RDC et transfert de l’argent par téléphone mobile au menages vulnerables , en vue de promouvoir la sécurité alimentaire, la réduction de la pauvreté et l’inclusion financière.
Pour en savoir plus sur notre action et nos resultats ,visitez :
www.givedirectly.org
a.Responsabilités.
Nettoie le plafond, les fenêtres, les rebords de fenêtres, le mobilier et équipement, les entrées principales du bureau.
Assurer la propreté régulière des bureaux Givedirectly .
Assurer la propreté de la cour.
Lave les salles de bains, toilettes et sols sur une base journalière.
Lave les serviettes de salles de bain ainsi que les gilets de visibilité des staffs.
Lavage et Repassage du linge de la base .
Assurer la préparation des repas des staffs et autres tâches de cuisine.
Faire les achats de nourriture pour le petit déjeuner
Vide les poubelles et assure que l’intérieure de poubelle soit proprement nettoyé
Range correctement les matériels de nettoyage (Corbeil,papier hygiénique,serviettes,savons) dans différents bureaux et toilettes
Vérifie et assure que le matériel hygiénique et les produits d’entretien sont disponibles dans les bureaux, et soumet son État de besoins lorsque cela est nécessaire
Fait le contrôle et rapporte immédiatement toute fuite sur les installations (Eau)
Prépare la salle de réunion
Suit le code de conduite de Givedirectly
Maintenir la propreté et l’hygiène au sein des bureaux
A effectuer les activités liées à la gastronomie et tout ce qui l’entoure au sein de l’organisation Givegirectly. Il doit vraiment apprécier tout ce que ça demande, se procurer les produits, faire la mise en place, cuisiner, servir, et être en mesure de créer des menus. En fin un bon cuisinier doit être passionné par la gastronomie et tout ce qui l'entoure
A travers la logistique, il doit tenir au courant, son superviseur de tous les problèmes liés à la gastronomie sous sa responsabilité.
Maître dans sa cuisine, le cuisinier élabore un budget lies à la gastronomie et le soumet à l’administrateur de bureau pour appréciation et validation.
Participe ou effectue de fois aux achats de produits des cuisines ou des produits alimentaires budgétisés.
Il choisit les produits, élabore les recettes et réalise les différents plats prévus au menu. Selon son lieu d'exercice, il travaille seul ou à la tête d'une équipe très hiérarchisée.
Dresser les menus, préparer les repas, et déterminer les portions et les quantités nécessaires.
Tenir compte des besoins alimentaires particuliers, s'il y a lieu.
Commander et vérifier les marchandises nécessaires.
Nettoyer la cuisine et l'aire de travail.
Superviser le personnel de cuisine.
Préparer les menus et élaborer les plats,
Sélectionner les produits pour la réalisation des menus,
Réaliser les cuissons des aliments,
Soigner le dressage des assiettes,
Nettoyer la cuisine, en fin de service,
Veiller au respect des normes de sécurité et d'hygiène
Profil Recherché
Avoir un diplôme d'État et de formation en art culinaire.
Avoir une expérience en tant que technicien de surface
Apte à proposer des solutions rapides.
Capacités de travail en équipe.
Avoir la capacité de travailler dans un environnement multiculturel.
Pouvoir organiser son travail et les établir des priorités
Etre capable d'entretenir des relations de travail dans un esprit d'équipe.
Capacité d’adaptation face aux pressions et à l’évolution des besoins.
Attention aux détails et excellentes notions de calcul.
Avoir des notion en informatique
Bon niveau de français écrit et parlé
C.Valeurs de GiveDirectly
Priorité aux bénéficiaires : Nous privilégions les préférences des bénéficiaires, pas celles de nos donateurs ni même les nôtres.
L’équipe avant l’individuel : Nous œuvrons pour le succès de l’organisation, pas celui des individus.
Être proactivement franc : Nous parlons et communiquons les informations en toute franchise.
Créer une énergie positive : Nous nous efforçons d’apporter de l’énergie positive à nos collègues, et pas de la leur prendre.
Réfléchir rigoureusement, agir rapidement : Priorité à la rigueur et à l’action, pas au débat interminable.
Se connaître et se développer : Nous sommes conscients de nos défauts, mais nous les exploitons.
Accepter la réalité, Proposer des solutions : Nous ne nous attardons pas sur les problèmes. Nous créons des solutions.
Être ambitieux de manière productive : Nous prenons des risques qui pourraient révolutionner le secteur
d. Comment postuler
Les candidatures se font uniquement en ligne, les intéressés sont priés d’aller sur le
https://boards.greenhouse.io/givedirectly
chercher les offres de la RDC, et soumettre leurs candidatures au plus tard le 05 Novembre 2026 à 17h00 précises Heure de Kinshasa.
Si les pièces ne sont pas demandées sur le portail de candidatures , le dossier contient ( Un CV à jour avec 3 références, une lettre de motivation , la copie du diplôme et le certificat de fin de service du dernier employeur, Les dossiers incomplets ne seront pas examinés)
En cas de difficulté technique écrire à
drc-recruitment@givedirectly.org
Les attestations fournies sont toutes vérifiées ; en cas de fausse information votre candidature sera rejetée.
Les attestations de services fournies dans votre dossier pour ce recrutement, seront vérifiées, scrupuleusement, et toute fausse information y relative entraînera un rejet immédiat de votre candidature.
ATTENTION : NE PAS ENVOYER VOTRE CANDIDATURE À L'ÉMAIL :
whistleblower@givedirectly.org
Nos engagements
GiveDirectly applique une politique de tolérance zéro à l'égard de l'exploitation, des abus et du harcèlement sexuels (SEAH) et attend de toute personne qui travaille avec nous qu'elle place la protection des bénéficiaires en priorité.
Le recrutement est entièrement gratuit. GiveDirectly ne demande ni frais, ni pot-de-vin, ni faveur d'aucune sorte, ni information bancaire, à aucune étape du processus.
Si l'on vous formule une telle demande, ou si vous estimez subir une pression ou une discrimination injuste, écrivez à
whistleblower@givedirectly.org
Cette adresse sert uniquement à signaler un problème, jamais à postuler.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
The Quality Management Office (QMO) is responsible for the quality benchmark that every Hasbro project adheres to — covering requirements through closure — across AI, automation, manual, performance, security, and compatibility testing. The team is transitioning from manual and legacy scripted automation to AI-enhanced testing, involving a move to Playwright and embracing Tosca's agentic AI features.
We're hiring a Lead QA Engineer to lead our transition to AI-enhanced test automation. This is a technical leadership role without formal direct reports. You will develop the automation strategy and directly guide the daily automation and AI efforts of our offshore vendor team. You will advise the technical aspects of our Selenium-to-Playwright migration, the integration of Tosca's AI/agentic features, and test coverage across SAP, Product to Market (P2M), and Hasbro Contract Lifecycle Management (CLM) (which is migrating to AWS). You'll help shape the future of our QA processes, and we welcome applicants whose experience comes from a range of backgrounds and paths.
Location and Work Arrangement
This role is based at our Boston, Massachusetts office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Develop and lead the technical strategy for AI-enhanced test automation. This reduces dependence on manually written scripts by adopting AI and agentic automation methods, such as Tosca's agentic AI capabilities.
Lead the migration of automation suites from Selenium to Playwright, including framework architecture and standard methodologies.
Manage the daily automation and AI-related activities of our offshore vendor team, determining priorities and evaluating output quality — without formal people-management responsibility.
Take ownership for test case management and regression/defect tracking methods in qTest, ensuring they grow alongside the team's automation-first approach.
Collaborate with SAP and P2M functional teams to integrate automation coverage into their release cycles.
Support QA needs for Hasbro Contract Lifecycle Management (CLM) through its migration to AWS, including planning test coverage on the new platform.
Translate business and QA strategy into concrete implementation plans — proactively identifying risk and next steps rather than completing a fixed task list.
Provide updates on automation progress, potential risks, and suggestions to QA leadership.
What You'll Bring
6+ years of QA automation experience, including demonstrated lead-level ownership of automation strategy.
Practical experience with Tricentis Tosca, including building, structuring and maintaining automation scripts
Solid practical experience with Playwright, including firsthand involvement in transitioning automation suites from Selenium.
Demonstrated experience applying AI-augmented automation approaches to reduce manual script authoring — not just traditional record-and-playback or hand-coded scripting.
Experience with qTest for managing test cases and tracking regression/defects.
Testing background across SAP and P2M platforms.
Practical understanding of or direct experience with AWS services.
Experience directing or closely coordinating the work of an offshore vendor QA/automation team.
Demonstrated ability to turn business and test strategy into detailed action plans, proactively identifying risks and next steps.
What Sets You Apart
Experience with NeoLoad or a comparable performance testing tool.
Familiarity with Azure (SharePoint Framework, Azure Functions) — Hasbro Contract Lifecycle Management (CLM)'s current platform ahead of its AWS migration.
Exposure to Retail Management System (RMS) and CSP platforms.
CI/CD pipeline experience (e.g., GitHub Actions, Azure DevOps, Jenkins).
Scripting/programming proficiency in Selenium, JavaScript/TypeScript or Python.
Experience with security and/or compatibility testing.
Familiarity with Power BI or similar reporting/dashboard tools.
Effective communication skills, including confidence in updating senior leadership on status and suggestions.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$124,800
—
$187,300 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Москва
Мы ищем корпоративного архитектора в команду Департамента корпоративной архитектуры на проект создания корпоративного ИИ-помощника (B2E ассистент сотрудника) на базе взаимодействующих автономных агентов в целях повышения эффективности работы с внутренними сервисами для сотрудников.
Первый этап отбора на эту вакансию - общение с AI-рекрутером. После отклика вам на почту и в чат на платформе HeadHunter придет приглашение пройти первичное интервью с ГигаРекрутером в Telegram или Макс.
Диалог займёт примерно 10 минут. Его задача - уточнить недостающие детали и ускорить рассмотрение вашей кандидатуры.
ГигаРекрутер только начинает свой путь, поэтому просим относиться с пониманием. Ваш опыт и участие помогут сделать его удобным и полезным.
Обязанности
* проектирование концептуальной архитектуры функциональных областей по требованиям заказчика, кибербезопасности, инфраструктуры, надежности, архитектурных стандартов и других, определение целевых систем и поверхностей
* определение архитектуры интеграции рыночных решений в архитектурный ландшафт Банка и между собой, выделение API
* определение архитектуры мультиагентных решений для реализации AI-native инициатив
* выполнение архитектурного сопровождения реализации задач: контроль отклонений от стандартов и архитектуры
* анализ дублирования функционала, формирование стратегии развития решений
* подготовка материалов и защита архитектуры решения на Архитектурном совете Банка и других, обеспечение полноты ведения архитектурного репозитория
* проведение оценки и актуализация классов критичности внедренных АС/ФП, классов АС /ФП согласно критериев МинЦифры
* регулярное исследование новых внутренних/рыночных технологических AI-решений и анализ возможностей их применения в целях стратегического развития решения
* проведение исследований инноваций, предложение улучшений продукта и внутренних сервисов технологического решения, в рамках процедур закупки ПО подготовка архитектурных требований и анализ рыночных решений (заполненный чек-лист архитектурной оценки вендорских решений).
Требования
* практический опыт проектирования, разработки и внедрения комплексных мультиагентных решений в роли архитектора, ИТ-лидера, аналитика (как минимум одно успешно внедренное мультиагентное решение)
* опыт проектирования распределенных решений в микросервисной архитектуре от 5 лет
* экспертные знания современных алгоритмов машинного обучения, практик MLOps для мультиагентных решений, принципов работы LLM, A2A, MCP, RAG, guardrails, human-in-the-loop
* понимание основных продуктов и бизнес-процессов в области внутренней деятельности предприятия: HR, ERP, ITSM, SRM и тд.
* понимание процессов разработки и реализации сложных программных продуктов в крупных организациях
* опыт управления изменениями в частности контроля внедрения изменений в сложных корпоративных информационных системах
* навыки управления программами и проектами, опыт руководства проектными командами
Будет плюсом:
* навыки ведения переговоров, убеждении и продвижения идей
* хорошие презентационные навыки, умение доносить и отстаивать свою позицию
* аналитический склад ума, концептуальное и критическое мышление
* высокая стрессоустойчивость, автономность и инициативность.
Условия
* место работы: м. Кутузовская; смешанный формат офис/удалено
* график работы с 9:00 до 18:00
* оформление согласно ТК РФ.
* социальный пакет: ДМС, спортзал, возможность обучения за счет компании, льготные условия кредитования
* подписка Прайм с возможностью совместного использования на трёх близких.
Location: Liberia
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Senior Malaria Advisor will support the National Malaria Program in carrying out life-saving humanitarian assistance (LHA) in full alignment with the new Presidential Executive Order (EO) directives. The primary focus of the Advisor will be technical leadership to ensure the successful implementation of cost-effective, lifesaving direct service delivery for malaria prevention and treatment.
The Senior Malaria Advisor will provide expert malaria technical guidance to the National Malaria Program (NMP) and the Ministry of Health in the design and management of in-country programs/projects/activities and in the development of host-country policies, reflecting best practices in malaria prevention and control. The jobholder will identify programmatic bottlenecks and facilitate solutions through coordinated technical expertise in support of the cooperating country’s development objectives. The Senior Malaria Advisor will be based at the NMP within the Ministry of Health (MOH). The Advisor will receive day-to-day direction from the National Malaria Program Manager, who will serve as the onsite Manager/Supervisor. The Advisor will report to the U.S. Department of State on a weekly and monthly basis, as described below.
Responsibilities
Technical Leadership
Provide expert malaria technical guidance to advance planning and implementation of malaria control interventions.
Support the development of national malaria program strategies and work plans.
Coordinate the design, planning and implementation of malaria prevention and control activities consistent with the US government’s strategy and with the NMP. This will include but is not limited to vector control, case management at facility and community level, chemoprevention, support for malaria vaccine implementation, malaria in pregnancy, procurement and delivery of life-saving commodities, and associated monitoring and surveillance to ensure accountability and track progress.
Together with the host country partners, provide the technical and managerial expertise to MOH health districts and local communities to strengthen institutional capacity.
Keep abreast of current developments and successful interventions via regular engagement with malaria experts (domestic and international) and NMP officials, ensuring proven strategies and interventions are integrated in national malaria programming.
Management of Program/Activity Implementation
Ensure that U.S. government resources are maximized towards achievement of sustained results in malaria in line with U.S. government laws, regulations, policies, and procedures to prevent fraud, waste and abuse.
Provide technical support to the Department of State implementing partners and managerial support as needed during the planning, design and implementation phases to ensure the quality of interventions and programmatic targets are met.
Recommend changes in strategic and/or implementation approaches, using analysis of program performance.
Work with partners (in country and global, as relevant) to ensure that programmatic commodities are purchased in a timely and cost-effective manner; and that absorptive capacity exists in implementation sites to receive, manage and distribute these items effectively. Participate in forecasting and quantification meetings to inform malaria commodity quantifications that will guide donor procurements. Troubleshoot bottlenecks in the ordering and delivery process.
Provide expert advice and practical experience in helping the MoH, the NMP and other partners to monitor inputs, outputs and outcomes, and report on the program’s overall impact.
If not already in existence, work with the NMP and other partners to develop and maintain a monitoring and evaluation plan to be implemented through existing MoH systems and existing USG supported mechanisms. Carry out monitoring and evaluation visits to implementation sites to ascertain all quantitative and qualitative data is collected properly, and programmatic quality and value for money are maintained.
Coordination of Malaria Partners
Ensure effective communication and coordination between the NMP, MoH and other partners related to malaria prevention and control; Global Fund partners including other departments in the host country; donor agencies; and other stakeholders working on malaria control in the host country, as appropriate.
Ensure malaria activities are integrated into overall U.S. Department of State-supported health activities and coordinate these activities with the NMP and MoH to avoid duplication of effort and programming gaps.
Coordinate with other partners and support efforts to address malaria control delivery gaps and help build technical and managerial capacity within the NMP at the national, district and lower levels.
Participate in and contribute to malaria related service delivery meetings hosted by the NMP and others.
Communications:
Regular conference calls with NMP, partners, US Embassy and Washington to review progress, discuss activities and address emerging issues.
The Senior Malaria Advisor should provide information and avail him/herself for calls/meetings with the US Embassy as requested.
The Advisor will provide monthly reports to the US Embassy/U.S. Department of State.
REPORTING:
The Senior Advisor will provide a detailed monthly report to the U.S. Department of State, submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to the U.S. Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week. The format for reporting may be adjusted with concurrence from the AOR/COR.
Qualifications
MD plus certificate in internal medicine or MPH or equivalent.
Minimum 7 years of experience in public health, with a strong focus on malaria or other vector-borne diseases, preferably in a similar setting.
Demonstrated ability to review, analyse and advise all aspects of malaria programming at national and regional level.
Up-to-date knowledge of global and national policies on all aspects of the management of malaria.
Up-to-date knowledge of ongoing and emerging issues in malaria, like epidemiology, international policy, evidence development and malaria control strategies, new drugs and new diagnostics.
Experience in teaching/training and capacity building.
Experience working with the key stakeholders in the malaria program, preferably the national stakeholders and international donors.
Ability to manage a complex portfolio of laboratory network strengthening.
Excellent interpersonal skills and ability to work in a cross-cultural work environment.
Excellent written and oral communications in English.
Good computer skills, including familiarity with Microsoft Office programs.
Excellent organizational, planning, negotiating and problem-solving skills.
Excellent written communication skills are required to prepare regular and ad hoc reports, activity documentation and briefing papers.
Demonstrated facilitation skills.
Preferred Qualifications
In depth knowledge and hands-on experience in the clinical management of malaria is an advantage.
Experience with DOS and/or PEPFAR projects is an advantage.
Knowledge of local culture is a plus
Experience with DOS-funded public health programs.
Relevant technical experience obtained in African countries is preferred.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Budapest HQ
Workplace: Hybrid
At Kifli, Customer Care is one of the reasons we’re a love brand. Customers regularly praise our service on social media — because we’re fast, human, and we actually care.
As a Customer Care Specialist, you’ll be on the front line of that experience. You’ll help customers via phone, email and chat, handle the more complex situations (including cases AI can’t solve), and make sure every interaction ends with a customer who feels heard and helped.
WHY THIS ROLE IS EXCITING
- You’ll represent a brand known for exceptional customer service — and help set the standard every day.
- You’ll work with real people and real situations — problem-solving, not scripts.
- You’ll handle both inbound and outbound communication, not just replies.
- You’ll join a team that supports each other and takes pride in doing things properly.
WHAT YOU’LL DO
- Communicate with customers through email, phone and chat
- Resolve requests such as delivery time/address changes, item modifications, or contact detail updates
- Help customers when something goes wrong — late orders, delivery issues, complaints
- Provide accurate information about products and services
- Capture customer feedback and share it to improve our service
- Use your authority to compensate complaints with credits within defined limits
- Contribute to a positive team atmosphere — Customer Care is a team sport
WHAT WE’RE LOOKING FOR
- Experience from customer service or customer-facing roles
- Hungarian is a must (advanced level) — written and spoken
- English is needed (written and spoken)
- Strong communication skills and a naturally customer-oriented approach
- Stress resilience and the ability to handle conflict situations calmly
- Quick learner, comfortable with basic tools (Google Workspace)
- You can think outside the box and find the best solution for the customer
- Willingness to work in shifts is required, the role includes working on weekends
What we offer
- Fair pay – competitive fixed salary, no politics or hidden bonuses.
- Good food every day – free fruit, snacks, coffee & soft drinks, plus Kifli Premium Membership with 10% cashback on every purchase.
- Life, not just work – unlimited paid vacation to recharge when you need it.
- Real growth – Kifli is growing fast, and so can you. Take ownership, learn, and make an impact every day.
- Recognition & team spirit – your work is seen and appreciated; we celebrate together, from warehouse to HQ.
- Dog Friendly Office
- Movement & well-being – stay active with company challenges and use your SZÉP card for health, leisure, or food benefits.
- Little extras – free parking, supportive colleagues, and a friendly, down-to-earth team culture.
#Kifli
Location: LUKULA AU KONGO CENTRAL
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
À propos de GiveDirectly
GiveDirectly envoie de l’argent directement aux personnes en situation d'extrême pauvreté , afin qu’elles décident elles-mêmes de ce dont elles ont le plus besoin , notre culture est franche , analytique, rapide et non hiérarchique.
Depuis 2018, GiveDirectly est présente en RDC et transfert de l’argent par téléphone mobile au menages vulnerables , en vue de promouvoir la sécurité alimentaire, la réduction de la pauvreté et l’inclusion financière.
Pour en savoir plus sur notre action et nos resultats ,visitez :
www.givedirectly.org
Mission du poste
Sous la supervision de la Gestionnaire de l’administration et Logistique Goma (OPM), le LOGISTIC ASSOCIATE, participe à l’organisation de tous les processus logistiques, y compris l'achat, l'entreposage, les communications et le transport, aussi bien que les procédures administratives relatives, effectuer quelques paiements des fournisseurs, Détenir la petite caisse pour le Bureau de Lukula Kongo Cental. Il exécute toutes les autres tâches conformément à la demande par la Gestionnaire du Bureau de Give Directly-RDC.
Responsabilités Clés
Sécurité
: Signale tout incident interne ou externe au Bureau du Kongo Central à son supérieur direct, la Cheffe de Programmes et à la Chef de Mission; rédigés les rapports d’incidents , veille au bon état du matériel de sécurité ; Développer un réseau des contacts fiables pour les informations sécuritaires et confirmer dites informations avec plusieurs sources au niveau de la communauté, du gouvernement, d’autres ONGs et des forces armées.
Achats et approvisionnement
: Collecter des cotations, constituer des dossiers d’achats complets, tenir à jour le suivi des achats et le comparatif des prix du marché, Identifier les fournisseurs locaux , effectuer les achats dans la limite de la petite caisse.
Transport et parc
: Organise les déplacements du personnel et des motards ; Organiser les mouvement du staff et la disponibilité des moyens de transport; proposer et organiser les locations véhicules si nécessaire, s’assurer de l’entretien des véhicules , s’occuper de l’entretien et de la gestion du générateur ainsi que la consommation de carburant, superviser le chauffeur et l’agent d’entretien.
Administration et appui RH : Assurer le bon fonctionnement du bureau, assurer l’administration du terrain, appuyer le recrutement des motards et de la main d'œuvre locale, organiser les townhalls, les entretiens de sortie et la circulation des documents RH (contrats, avenants, bulletins de paie.
Finance: Tenir la petite caisse , conserver les justificatifs de dépenses de la base et les transmettre chaque mois, servir de point focal en cas d’audit,
Relations externes : entretenir des relations suivies avec les autorités locales en collaboration avec le FM et le chargee des relations communautaires, relever régulièrement la boite a suggestion et alerter le responsable concernés
Profil Recherché
Diplôme universitaire (Licence) ou équivalent dans un domaine pertinent.
Au moins 3-5 ans d’expérience en gestion, de préférence dans la gestion d’une Logistique ( administration-gestion du personnel-logistique-gestion sécurité) au sein d'une ONGI ou organisations similaires
Aptitude à utiliser MS Word, Excel et Google workspace
Une connaissance approfondie sur les achats/l’entreposage/la gestion du parc de véhicules/l’administration.
Bon niveau de français écrit et parlé,Permis de conduire valide sans contravention et bonnes techniques de conduite si nécessaire
Une expérience préalable dans la Logistique
Maîtrise de la langue Kikongo et du Français;l’anglais pourrait être un atout.
Rigueur, sens du calcul et capacité à fixer ses priorités sous pression
Atouts
Connaissance du fonctionnement de radios HF et VHF
Notions d’anglais
Expériences en environnement multiculturel
Valeurs de GiveDirectly
Priorité aux bénéficiaires : Nous privilégions les préférences des bénéficiaires, pas celles de nos donateurs ni même les nôtres.
L’équipe avant l’individuel : Nous œuvrons pour le succès de l’organisation, pas celui des individus.
Être proactivement franc : Nous parlons et communiquons les informations en toute franchise.
Créer une énergie positive : Nous nous efforçons d’apporter de l’énergie positive à nos collègues, et pas de la leur prendre.
Réfléchir rigoureusement, agir rapidement : Priorité à la rigueur et à l’action, pas au débat interminable.
Se connaître et se développer : Nous sommes conscients de nos défauts, mais nous les exploitons.
Accepter la réalité, Proposer des solutions : Nous ne nous attardons pas sur les problèmes. Nous créons des solutions.
Être ambitieux de manière productive : Nous prenons des risques qui pourraient révolutionner le secteur.
Comment postuler
Les candidatures se font uniquement en ligne, les intéressés sont priés d’aller sur le
https://boards.greenhouse.io/givedirectly
chercher les offres de la RDC, et soumettre leurs candidatures au plus tard le 05 Novembre 2026 à 17h00 précises Heure de Kinshasa.
Si les pièces ne sont pas demandées sur le portail de candidatures , le dossier contient ( Un CV à jour avec 3 références, une lettre de motivation , la copie du diplôme et le certificat de fin de service du dernier employeur, Les dossiers incomplets ne seront pas examinés)
En cas de difficulté technique écrire à
drc-recruitment@givedirectly.org
Les attestations fournies sont toutes vérifiées ; en cas de fausse information votre candidature sera rejetée.
Les attestations de services fournies dans votre dossier pour ce recrutement, seront vérifiées, scrupuleusement, et toute fausse information y relative entraînera un rejet immédiat de votre candidature.
ATTENTION : NE PAS ENVOYER VOTRE CANDIDATURE À L'ÉMAIL :
whistleblower@givedirectly.org
Nos engagements
GiveDirectly applique une politique de tolérance zéro à l'égard de l'exploitation, des abus et du harcèlement sexuels (SEAH) et attend de toute personne qui travaille avec nous qu'elle place la protection des bénéficiaires en priorité.
Le recrutement est entièrement gratuit. GiveDirectly ne demande ni frais, ni pot-de-vin, ni faveur d'aucune sorte, ni information bancaire, à aucune étape du processus.
Si l'on vous formule une telle demande, ou si vous estimez subir une pression ou une discrimination injuste, écrivez à
whistleblower@givedirectly.org
Cette adresse sert uniquement à signaler un problème, jamais à postuler.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: New York
Workplace: OnSite
“If I had asked people what they wanted, they would have said faster horses.”
- Henry Ford… Or possibly cruise ship designer John McNeece musing about Ford’s customers for a 1999 article published in “The Cruise Industry News Quarterly.”
Either way, the idea is entirely valid. Prospects and customers can have a really great understanding of their pain points (we’re going too slow) without being able to imagine a perfect solution (this horse should go much faster).
Arca is hiring our first Product Marketing Manager to help solve these critical problems: deeply understanding our clients, communicating our solutions, and building a brand that resonates.
THE ROLE
You’ll shape how people understand Arca and why they choose us. This is an individual contributor role on our Growth Marketing team for someone who can turn deep customer understanding into clear segmentation, sharp positioning, and messaging that works everywhere a prospect or client meets us: an ad, a nurture email, a seminar, an advisor’s proposal, or a friend’s recommendation.
Most of the role is core product marketing: segmentation, personas, positioning, competitive context, advisor enablement, and launches. You’ll also work on customer marketing: helping our clients’ experiences become the stories, testimonials, reviews, and referrals that bring the next client to us. You’ll report to our Head of Growth and work closely with advisors, our product and engineering teams, design, and compliance.
WHAT YOU’LL DO
DEFINE WHO WE SERVE AND WHY THEY CHOOSE US
- Develop and maintain Arca’s segmentation and persona model, covering life stage, financial situation, and the moments that bring someone to an advisor, such as retirement, a liquidity event, or the sale of a business.
- Build positioning and messaging by segment, grounded in pain points, buying cycles, and competitive context.
- Make the value of advice tangible. Help prospects see what a fee-only fiduciary does across investments, taxes, estate, and planning, beyond portfolio returns.
- Maintain a thorough view of the competitive landscape, including direct and non-traditional competitors.
EQUIP OUR ADVISORS
- Build, review, and supplement the materials advisors use with prospects: pitch narratives, proposal frameworks, one-pagers, objection handling, and competitive guides.
- Spend time with advisors, listen to client conversations, and bring what you learn back into our positioning, marketing, and product plans.
TURN CLIENT EXPERIENCES INTO GROWTH
- Build and run Arca’s client story, testimonial, and review programs, in close partnership with advisors and compliance.
- Steer the system that makes referrals easy for clients and advisors. Advisors maintain great relationships with our clients; we want to make referrals simple and natural.
- Provide input on client appreciation and client events.
SHAPE THE CLIENT JOURNEY
- Partner with our product and engineering teams on the messaging across the lead and client lifecycle: first inquiry, nurture, booking, onboarding, and beyond.
- Help design and test what moves people to their next step, from the content of a nurture sequence to how we follow up after a first meeting.
- Measure messaging and programs by their effect on qualified prospects and new clients, not opens and clicks.
- Bring the voice of the client into product decisions.
LAUNCH WHAT WE BUILD
- Lead go-to-market for client-facing product launches.
- Keep messaging consistent across the website, paid media, email, direct mail, and advisor materials.
- Work closely with compliance on positioning, testimonials, and referrals, starting at the brief stage.
ABOUT ARCA
Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy.
So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has.
That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own.
It's a $20T market, and we think it's ready to be rebuilt.
— Rron, CEO
THE RECEIPTS
- Stage: Series A, $64M raised
- Backed by: General Catalyst, Index Ventures, Venrock
- Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money)
THE TEAM
We're small on purpose and engineering heavy: about 80% of the team is technical. We're based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, DoorDash, Glean, and Mercury.
Most of the team is fully in-office. We prefer candidates based in New York City, but we’ll consider remote candidates in the US if the fit is right. Remote team members, including this role’s direct manager, spend about one week per month on-site.
EXAMPLE PROBLEMS YOU’D WORK ON
These aren’t hypothetical. We’re working on versions of all of them now.
- Persona model. Our current personas mix life-stage segments with persona types, and teams use them inconsistently. Decide which dimension leads, build one model the whole company uses, and make it practical for advisors, growth, and product.
- Who first. Our current clients tell us who Arca serves today. We also need to decide which audiences to prioritize next. Doing everything for everyone means doing nothing well, so this is a real choice with real trade-offs.
- Value beyond returns. Many people judge an advisor by investment performance alone. Making the value of tax, estate, and planning coordination concrete, and doing it within the rules that govern our marketing, is one of our most challenging messaging problems.
- The long consideration. Many prospects aren’t ready after a first conversation. Some take months, and some take years. Deciding what we say in that time, when we say it, and how it adapts to each person is how a lead eventually becomes a client.
- Proof people trust. Prospects check reviews and ask people they know before they book. We need to build testimonial, review, and referral programs that clients are glad to join, advisors are comfortable with, and compliance can approve.
- One firm, many first impressions. People meet Arca through a search ad, a mailer, a seminar, an advisor, or a friend. Making all of those feel like the same firm, while each speaks to its audience, takes a clear message and a lot of follow-through.
WHAT YOU BRING
MINDSET
- You’d rather spend an afternoon listening to client calls than in a messaging workshop.
- You can tell the difference between a message people agree with and one they remember.
- You see compliance constraints as part of the craft, not a hurdle.
- You judge your work by the pipeline it drives and the new clients it delivers.
EXPERIENCE
- 5–8 years of experience, with 3+ in product marketing.
- Product marketing experience with consumer audiences. Experience with high-consideration purchases is a plus.
- Demonstrated ownership of positioning and messaging for a product or segment, beyond launch coordination.
- Hands-on customer research: interviews, message testing, and win-loss analysis.
- Experience building enablement for sales teams, advisors, or other customer-facing roles.
SKILLS
- Clear writing that makes complex financial ideas simple without talking down to anyone.
- Strong research instincts and comfort working with data.
- The credibility to work with advisors who have been doing this for decades, and to earn their trust.
- Working knowledge of lifecycle and nurture marketing.
BONUS
- Experience in wealth management, financial services, or fintech.
- A brand background, or experience shaping a company’s brand identity.
- Customer marketing experience: testimonials, reviews, case studies, or referral programs.
WHY THIS ROLE MATTERS
People don’t choose a financial advisor the way they choose most products. They take their time, ask people they trust, and want to feel confident before handing over the savings of a lifetime. How clearly we explain who we are, and how credibly our clients speak for us, decides whether they ever want to have a first conversation.
Arca grows through paid channels, seminars, referrals, and advisor relationships. Each of those depends on knowing exactly who we serve and what we say to them. This role builds that foundation, and the rest of marketing builds on it.
WHAT KIND OF PERSON THRIVES HERE
You’re excited by ownership, ambiguity, and building things that matter.
- You hold a high bar because of what’s at stake. This is people’s real money: their retirement, their savings, and the plans they have for their families, in a highly regulated industry. “Good enough” means something different here.
- You’re AI-pilled and at home with engineers. About 80% of Arca is technical, and AI runs through how we work, marketing included. You use AI tools every day, you’d rather build a prototype or analyze a stack of call transcripts yourself than wait in a queue, and you can talk to engineers in their language.
- You want to build. We just came out of stealth, and much of how Arca goes to market is being decided right now. You’re comfortable making calls with incomplete information, putting a point of view on the table, and changing it when the evidence says so.
- You’re someone people actually want to be in the room with. This is a small, tight-knit team that does its best work together, whether you’re in Flatiron every day or for a week each month. Kind, direct, and low-ego, you can give candid feedback without being a jerk, and you’re energized by this environment, not just tolerant of it.
Location: New York
Workplace: OnSite
The ’80s are calling and its not to Gen X.
Shopping malls – once the mainstay of teens during the 1980s and 1990s – are enjoying a resurgence. And it's thanks to Gen Z https://www.usatoday.com/story/money/2026/03/04/gen-z-millennials-drinking-less-alcohol-working-out-more/88864868007/ shoppers who are craving in-person and social outlets over online shopping conveniences.
-USA Today https://www.usatoday.com/story/money/2026/03/26/gen-z-retail-shopping-malls-resurgence/89233505007/, 3/26/2026.
People are getting fed up with online interactions and want to go back to cool, interesting interactions with real humans in real-life!
Arca is looking for an exceptional events marketing manager who can help us bring those events to life across design, implementation, and scale.
THE ROLE
You’ll build and own Arca’s event marketing program. This is a senior individual contributor role on our Growth Marketing team for someone who builds events as a system: one that fills the right rooms, gives attendees an experience they can’t get anywhere else, and turns attendance into meetings with our advisors and a sustainable pipeline.
Seminars are our first proof point. Our advisors began hosting educational seminars this fall, and early results are strong. We want to reach a pace of 100 seminars per year by the end of 2027, while growing into webinars, new prospect event formats, and client appreciation experiences. You’ll turn an early, advisor-led effort into a repeatable program that scales across offices without losing what makes it work.
You’ll report to our Head of Growth and work closely with advisors, operations, compliance, growth engineering, and our seminar marketing partner. You’ll have real ownership, budget responsibility, pipeline targets, and the autonomy to decide what we run, where, and why. Expect about 25–50% travel to events, venues, and offices.
WHAT YOU’LL DO
SCALE THE SEMINAR PROGRAM
- Own the seminar calendar across offices and advisors: geography, ZIP-code targeting, topics, venues, timing, and spacing between events.
- Manage our seminar marketing partner end-to-end, and hold them accountable for audience quality, invitation accuracy, registration, and confirmations. Evaluate alternatives, and decide what functions we should eventually bring in-house.
- Work with our advisors to build and improve the playbook: materials, room setup, presenter prep, booking meetings in the room, and attendee follow-up.
- Coach advisors as presenters, and make every event better than the last.
EXPAND BEYOND SEMINARS
- Test and expand webinars for audiences outside our office footprints.
- Lead reinvestment in a client appreciation program with small, selective experiences that make clients feel cherished, and give them a natural way to bring a friend.
- Pilot new prospecting concepts with advisors and offices, such as hosted dinners, community events, and events with referring partners and centers of influence like estate attorneys and CPAs.
OWN THE NUMBERS
- Define and own the event funnel: registrations, attendance, meetings booked, prospects qualified, and new client business.
- Partner with growth engineering on attendance tracking, attendee imports, and lead-source accuracy, and influence how our platform handles event follow-up.
- Track cost, payback, and ROI by event, location, presenter, format, and topic. Use them to decide what to scale, what to change, and what to stop.
- Build business cases for new formats, secure budgets for what works, and drive continuous experimentation.
MAKE EVERY EVENT FEEL LIKE ARCA
- Own the in-room experience. From the venue to the welcome sign to the card attendees take home, Arca events should feel distinct, valuable, and special, and nothing like the free-dinner annuities pitch attendees sat through last month.
- Partner with design to keep materials consistent across every office and format.
- Bring compliance in at the brief stage, so every invitation, deck, and handout is reviewed before it reaches anyone.
ABOUT ARCA
Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy.
So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has.
That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own.
It's a $20T market, and we think it's ready to be rebuilt.
— Rron, CEO
THE RECEIPTS
- Stage: Series A, $64M raised
- Backed by: General Catalyst, Index Ventures, Venrock
- Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money)
THE TEAM
We're small on purpose and engineering heavy: about 80% of the team is technical. We're based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, DoorDash, Glean, and Mercury.
Most of the team is fully in-office. We prefer candidates based in New York City, but we’ll consider remote candidates in the US if the fit is right. Remote team members, including this role’s direct manager, spend about one week per month on-site.
EXAMPLE PROBLEMS YOU’D WORK ON
These aren’t hypothetical. We’re working on versions of all of them now.
- From a dozen seminars to 100+ without losing what works. Early seminars worked because advisors ran them intentfully. Scaling them across offices, advisors, topics, and states means deciding what becomes the standard playbook, what stays local, and experimenting constantly so things don’t get stale!
- Follow-up designed before the invitation goes out. An event isn’t over when the room empties. At Arca, follow-up is planned up front: booking meetings in the room, getting attendees into our platform cleanly, and making sure the advisor knows who was there and why they came.
- Not the free-dinner pitch. Many attendees have sat through a seminar that was a sales pitch with a meal attached. Making an Arca event feel different, from the venue to the welcome sign to what people take home, while every piece clears compliance, is the job.
- Full rooms versus booked meetings. A series can fill rooms and book no meetings. Knowing which events, offices, formats, and topics pay back, and having the conviction to cut the ones that don’t, is how the program earns more budget.
- Client appreciation that makes clients feel known. Restarting our client appreciation program means deciding which experiences fit which clients, how often to host them, and how to give clients a natural way to bring a friend.
WHAT YOU BRING
MINDSET
- You’d cancel a series that fills rooms but books no meetings.
- You notice when the welcome sign is printed on letter paper.
- You see compliance constraints as part of the craft, not a hurdle.
- You have an opinion about what “great” looks like, and you’re willing to argue for it.
EXPERIENCE
- 5–8 years in event, field, or experiential marketing, including at least 3 years owning a multi-city or multi-event program end to end.
- Demonstrated ownership of pipeline or revenue from events, not just attendance.
- Experience managing agencies or vendors against performance targets.
- Experience building an events program from zero, or rebuilding one, at least once.
SKILLS
- Commercial fluency. You can model cost per meeting and payback, and you read the funnel before you read the guest list.
- Operational precision across contracts, budgets, run-of-show, and a dozen events in flight at once.
- Clear writing and presenting, and the credibility to coach advisors, from new hires to people who have been doing this for decades.
- Comfort with event registration platforms, CRMs, and marketing automation tools.
BONUS
- Seminar or event programs in wealth management, insurance, estate planning, or other financial services.
- Marketing to affluent audiences approaching or in retirement.
- Experience in a regulated marketing environment, especially with direct mail.
WHY THIS ROLE MATTERS
Wealth management runs on trust, and trust is still built in person. For many families, an Arca event is the first time they meet us, and it sets the expectation for everything that follows.
Our seminars have already shown they can bring the right people into a room and start real conversations with our advisors. This role exists to turn an early, advisor-led effort into a repeatable program that scales across offices without losing what makes it work.
WHAT KIND OF PERSON THRIVES HERE
You’re excited by ownership, ambiguity, and building things that matter.
- You hold a high bar because of what’s at stake. This is people’s real money: their retirement, their savings, and the plans they have for their families, in a highly regulated industry. “Good enough” means something different here.
- You’re AI-pilled and at home with engineers. About 80% of Arca is technical, and AI runs through how we work, marketing included. You use AI tools every day, you’d rather build your own event dashboard or first-draft a run-of-show with AI than wait in a queue, and you can talk to engineers in their language.
- You’d rather build than inherit. We just came out of stealth, and much of how Arca goes to market is being decided now. You’re comfortable making calls with incomplete information, putting a point of view on the table, and changing it when the evidence says so.
- You’re someone people actually want to be in the room with. This is a small, tight-knit team that does its best work together, whether you’re in Flatiron, on the road at an event, or with us for a week each month. Kind, direct, and low-ego, you can give candid feedback without being an asshole, and you’re energized by this environment, not just tolerant of it.
Location: Serbia - Remote; Spain - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
This role is ideal for someone who loves AI, thinks in systems, and enjoys building practical solutions that drive measurable impact. You’ll be one of our first AI Strategists, building custom AI solutions from scratch for Smartcat’s largest strategic customers. You’ll work in a pod with a dedicated Strategic Account Executive and Technical Account Manager, and sometimes a Forward Deployed Engineer. You don’t need to be a software engineer, but you do need real fluency with modern AI tools, fast experimentation, and a builder’s instinct. You’ll engage senior executives to define where AI creates value, then build the agents and workflows that deliver it, and bring customer insights back to Product.
MISSION
Design and build custom AI workflows and agents from scratch for Smartcat’s strategic customers, translating each customer’s ambiguous business problems into working, scalable, measurable AI solutions that drive adoption and expand the relationship.
OUTCOMES
Partner with business leaders and technical teams at strategic customers to scope high-value AI use cases and align on success metrics, from the sales cycle through delivery
Identify where AI workflows can deliver ROI, efficiency, and competitive advantage, and build the business case with the account team
Design, build, and deploy new custom AI solutions and agents for customers, going beyond reconfiguring existing workflows
Work with structured and unstructured customer data, including vector databases, MCP, and RAG, and build agents that combine semantic and keyword search across customer knowledge bases and content
Own customer engagements end to end, from ideation through delivery, ensuring long-term adoption and measurable business outcomes
Work as part of a customer pod with the Strategic Account Executive, Technical Account Manager, and Forward Deployed Engineer
Train and empower customer teams to use and iterate on the AI workflows you build, and drive onboarding and change management so solutions become part of their day-to-day operations
Act as the voice of the customer, surfacing needs, patterns, and insights that inform Smartcat’s product roadmap
Contribute playbooks, reusable solution patterns, and case studies, and help drive AI-first thinking across the team
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform, AI agent capabilities, and the types of AI workflows customers already run
Meet your pod partners (Strategic Account Executives, Technical Account Managers, Forward Deployed Engineers) and understand how each role contributes
Get oriented on your assigned strategic accounts: business goals, key stakeholders, current workflows, and open opportunities
Get set up with the team’s AI tooling and development environment
By Day 60:
Join customer conversations with the account team to scope AI use cases and define success metrics
Build and test a first custom AI solution or agent for a live customer opportunity
Document the use case, approach, and expected business impact
By Day 90:
Own a customer engagement from scoping through delivery, with a working solution in the customer’s hands
Run enablement or training for the customer’s team and support their adoption
Bring customer feedback and reusable patterns back to Product and the wider team
WHAT YOU’VE ACCOMPLISHED
Experience in a customer-facing AI, solutions, consulting, or technical role, ideally in B2B SaaS or enterprise environments
A track record of building AI-powered workflows, agents, or automations that solved real business problems, not just integrations
An AI-first way of working: real hands-on experience with AI coding tools such as Claude, Cursor, Cline, or similar (“vibe coding”), used as the default way you build, test, and solve problems
Hands-on experience building with Python, along with AI coding tools such as Claude, Cursor, or Cline; SQL or data analysis is a plus
Familiarity with vector databases, MCP, RAG, and agent design
Comfort with the command line, basic Linux administration, and cloud infrastructure (AWS/GCP)
The ability to translate ambiguous business problems into practical, scalable AI solutions, and to drive projects end to end
Comfort engaging both technical stakeholders and senior executives, and translating between the two, with strong communication and collaboration skills
A customer-centric mindset, with the ability to connect technical capabilities to business value
Experience delivering solutions in complex enterprise organizations while operating comfortably in a fast-moving startup environment
A builder mentality: bias for action, comfort with ambiguity, and the ability to create structure where none exists
Experience with change management and customer enablement
Leading cross-functional initiatives or teams is a nice to have
Flexibility to travel for customer engagements
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Costa Rica - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
This role is ideal for someone who loves AI, thinks in systems, and enjoys building practical solutions that drive measurable impact. You’ll be one of our first AI Strategists, building custom AI solutions from scratch for Smartcat’s largest strategic customers. You’ll work in a pod with a dedicated Strategic Account Executive and Technical Account Manager, and sometimes a Forward Deployed Engineer. You don’t need to be a software engineer, but you do need real fluency with modern AI tools, fast experimentation, and a builder’s instinct. You’ll engage senior executives to define where AI creates value, then build the agents and workflows that deliver it, and bring customer insights back to Product.
MISSION
Design and build custom AI workflows and agents from scratch for Smartcat’s strategic customers, translating each customer’s ambiguous business problems into working, scalable, measurable AI solutions that drive adoption and expand the relationship.
OUTCOMES
Partner with business leaders and technical teams at strategic customers to scope high-value AI use cases and align on success metrics, from the sales cycle through delivery
Identify where AI workflows can deliver ROI, efficiency, and competitive advantage, and build the business case with the account team
Design, build, and deploy new custom AI solutions and agents for customers, going beyond reconfiguring existing workflows
Work with structured and unstructured customer data, including vector databases, MCP, and RAG, and build agents that combine semantic and keyword search across customer knowledge bases and content
Own customer engagements end to end, from ideation through delivery, ensuring long-term adoption and measurable business outcomes
Work as part of a customer pod with the Strategic Account Executive, Technical Account Manager, and Forward Deployed Engineer
Train and empower customer teams to use and iterate on the AI workflows you build, and drive onboarding and change management so solutions become part of their day-to-day operations
Act as the voice of the customer, surfacing needs, patterns, and insights that inform Smartcat’s product roadmap
Contribute playbooks, reusable solution patterns, and case studies, and help drive AI-first thinking across the team
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform, AI agent capabilities, and the types of AI workflows customers already run
Meet your pod partners (Strategic Account Executives, Technical Account Managers, Forward Deployed Engineers) and understand how each role contributes
Get oriented on your assigned strategic accounts: business goals, key stakeholders, current workflows, and open opportunities
Get set up with the team’s AI tooling and development environment
By Day 60:
Join customer conversations with the account team to scope AI use cases and define success metrics
Build and test a first custom AI solution or agent for a live customer opportunity
Document the use case, approach, and expected business impact
By Day 90:
Own a customer engagement from scoping through delivery, with a working solution in the customer’s hands
Run enablement or training for the customer’s team and support their adoption
Bring customer feedback and reusable patterns back to Product and the wider team
WHAT YOU’VE ACCOMPLISHED
Experience in a customer-facing AI, solutions, consulting, or technical role, ideally in B2B SaaS or enterprise environments
A track record of building AI-powered workflows, agents, or automations that solved real business problems, not just integrations
An AI-first way of working: real hands-on experience with AI coding tools such as Claude, Cursor, Cline, or similar (“vibe coding”), used as the default way you build, test, and solve problems
Hands-on experience building with Python, along with AI coding tools such as Claude, Cursor, or Cline; SQL or data analysis is a plus
Familiarity with vector databases, MCP, RAG, and agent design
Comfort with the command line, basic Linux administration, and cloud infrastructure (AWS/GCP)
The ability to translate ambiguous business problems into practical, scalable AI solutions, and to drive projects end to end
Comfort engaging both technical stakeholders and senior executives, and translating between the two, with strong communication and collaboration skills
A customer-centric mindset, with the ability to connect technical capabilities to business value
Experience delivering solutions in complex enterprise organizations while operating comfortably in a fast-moving startup environment
A builder mentality: bias for action, comfort with ambiguity, and the ability to create structure where none exists
Experience with change management and customer enablement
Leading cross-functional initiatives or teams is a nice to have
Flexibility to travel for customer engagements
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
As a member of the Teleport Customer Solutions Team, you will be responsible for implementing, supporting, evangelizing, and expanding Teleport at our top customers throughout the entire customer lifecycle. As a Senior Field Engineer, you will be dedicated to proactively driving adoption so that our customers achieve the maximum value from all Teleport products and solutions.You will work directly with our customers to help design solution architecture, deploy and configure Teleport hands-on, relay implementation best practices, provide triage and debugging of technical issues, develop and maintain training programs, evangelize the solution to a wider customer organization, and plan and assist with an enterprise-wide organizational rollout of the Teleport solution. You will act as a customer champion within Teleport and provide and help prioritize product feedback by working with the Teleport product team. As a Senior Field Engineer, you will be the primary lead to identify and provide initial triage of technical blockers via shared chat, ticket, and meetings. As our company grows, and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset.
Who you are - To succeed at Teleport and take your career into the future, we are looking for people who are:
- Autonomous: We value those who take initiative and get things done. Our team trusts in their ability to make decisions that benefit the company and its customers, letting their work speak for itself.
- Security-minded: Working on the very fabric of the internet and providing infrastructure access to some of the world’s biggest companies means you need to think security-first. Our platform is the gatekeeper - The Wall. And winter is coming. We need to ensure we’re secure.
- Business-savvy: We don’t code for coding's sake. We build for our customers. Designed by engineers for engineers, we understand their environment, challenges and needs better than anyone else. That means we have built a business that can support them by making the right choices that ensure we are in business for the long haul.
- Professional: We are a team of dedicated professionals, committed to excellence. We set a high bar for joining Teleport, ensuring we attract top talent ready to help shape the future. If you’re passionate about being the best at what you do, Teleport is the place for you
What You'll Bring
- BSc or Master Degree in Computer Science, Software Engineering, Electrical Engineering or another related engineering field.
- 8+ years experience in customer-facing software onboarding, software services, solution architecting, or system administration roles.
- Linux administration skills.
- Hands-on experience with one of the major public cloud providers: AWS, GCP, Azure. Certifications are a plus.
- A strong understanding of Kubernetes and prior hands-on experience. Certification with CKA or CKAD is a plus.
- Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), RBAC.
- Exceptional hands-on software troubleshooting, testing, and debugging skills with a tenacity to identify and resolve the technical issue that may arise.
- Outstanding soft skills, excellent verbal and written communication skills.
- Project management experience and the ability to handle multiple clients simultaneously.
- Strong organizational skills.
What You'll Be Doing
- Design solution architecture for Teleport in a customer environment
- Deploy and configure Teleport in a customer environment as well as communicate implementation best practices to the customer.
- Act as a point person for all technical issues, providing triage and troubleshooting, and escalating to engineering for high complexity cases.
- Develop, maintain and deliver customized training; evangelize the solution to a wider customer organization.
- Plan and deliver Quarterly Business Results meetings for customers. Drive adoption within the customer organization; plan and assist with an enterprise-wide rollout of Teleport.
- Maintain strong working relationships with key client stakeholders and expand relationships into other parts of the organization.
- Document the customer's business goals and challenges to align Teleport to provide the most value possible.
- Serve as a subject matter expert on existing and upcoming Teleport solutions for both customers and other Customer Solutions engineers, staying up to date on the latest solutions.
- Work closely with Sales and Product to identify customer needs associated with tangible upsell and cross-sell opportunities.
- Collaborate with Sales and Product to provide valuable feedback for product improvement.
- Support our broader Teleport customer base seeking new solutions and best practice recommendations.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: Sydney
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
Be the market facing engine of UiPath. Part of a talented group of people who are passionate about putting our “Accelerating Human Achievement” vision into action through world-class execution. You’ll create new business opportunities by contacting and developing relationships with potential customers while outbound prospecting.
WHAT YOU'LL DO AT UIPATH
- Receiving and responding to sales leads and converting them to new business.
- Being able to successfully manage internal relationships is just as important as building external relationships with clients and partners.
- A key skill is the ability to develop and nurture regional partners and where necessary, leverage GSIs for executive introductions and relationships.
- Maximizing coverage within the defined region and penetrating organizations with UiPath products.
- Initiating telephone and email contact with potential prospects from developed web and lead generation lists.
- Developing a solid working knowledge of UiPath products and the benefits they provide to potential customers.
- Providing support to qualified prospects and customers including follow up, product information, quotations, and closures.
- Updating and maintaining the UiPath CRM system, Salesforce.
- ‘Tight Operational Command’ and rigor in utilization of our Sales Methodologies as this is the standard lexicon across the GTM teams globally. Thorough understanding of MEDDPICC and CoM from a sales perspective as well as ‘updating CRM’ perspective. Continuing to look for ways of incorporating automation into daily work.
- Also, as an employee of UiPath you are required to comply at all times with UiPath’s policies that were communicated to you from time to time and that are available on Inside UiPath.
WHAT YOU'LL BRING TO THE TEAM
- Important to have a level of emotional intelligence so that you can work effectively with other departments. For example, Deal Hub, Sales Engineering, Customer Success.
- Exceptional verbal and written communications skills.
- Ability to communicate effectively over the phone with high level decision makers.
- Intermediate to advanced knowledge in MS Outlook, Excel, Word, and PowerPoint.
- Ability to work self-sufficiently with limited direction in a fast-paced environment; must be a high energy, motivated self-starter.
- Ability to adapt to changes in roles and responsibilities.
- Experience working with Salesforce and LinkedIn Sales Navigator.
- Automation first mindset.
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
УдалённоСША; This is a 100% remote role open to candidates based in the United States; Strong preference for candidates based in the Eastern Timezone
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