Задачи:
— Отвечать за рост клиентской активности: повышать частоту использования продукта, количество транзакций, глубину взаимодействия с продуктом и возвращаемость клиентов
— Работать с retention на горизонте D14–D90: анализировать динамику активности клиентов, находить точки снижения вовлечённости и оттока, формировать и запускать механики удержания и оценивать их эффект
— Развивать CRM-стратегию по своему направлению совместно с Product Owner и PMM: определять точки роста, сегменты, коммуникационную механику и приоритеты
— Проектировать и запускать CRM-сценарии в Altcraft (CDP) на разных этапах клиентского жизненного цикла
— Формировать и проверять гипотезы, проводить A/B-тесты и оценивать их влияние на продуктовые и бизнес-метрики
— Ставить ТЗ на технические доработки: передачу событий и атрибутов в CDP, интеграции с внешними системами, новые триггеры и т.д
— Развивать CRM-механики совместно с программой лояльности: использовать внутреннюю валюту, повышенный кешбэк и другие элементы лояльности для повышения активности и удержания клиентов.
Требования:
— Имеешь от 1 года опыта работы с CRM / lifecycle / retention marketing в мобильных приложениях с B2C-аудиторией
— Опыт или желание разработки и управления CRM-стратегией с нуля
— Опыт сегментирования базы и создания триггерных коммуникаций (push, смс, in-app, email) на основе жизненного цикла клиента
— Опыт работы с различными CRM / CDP / ESP. Опыт работы с Altcraft - как преимущество
— Имеешь практический опыт работы с retention и клиентской активностью: умеешь анализировать поведение и динамику активности клиентов, находить точки снижения вовлечённости и подбирать механики для их развития и удержания
— Понимание взаимосвязи маркетинговых метрик с бизнес-результатами и воронкой
— Умеешь работать с продуктовыми и поведенческими данными: retention, когортами, частотой активности, RFM/поведенческой сегментацией или аналогичными подходами
— Желание сделать что-то новое на рынке и отсутствие страха предлагать и брать ответственность
Условия:
— Работа в сильной драйвовой команде
— Сложные и амбициозные проекты для сервисов с сотнями тысяч пользователей. Возможность влиять на процессы и результаты в бизнесе
— Здоровое взаимодействие с руководителем. Ставим на доверие и свободу, вместо микроменеджмента
— Комфортную среду и дружескую коммуникацию
— Оформление в аккредитованную IT-компанию. ТК РФ: больничный, отпуск — всё как положено
— ДМС со стоматологией (после 3-х месяцев работы)
— Зарплату в рынке, зависит от твоего уровня — готовы обсуждать
— Гибридный/офисный формат работы, гибкое начало дня
— Технику и любые нужные для работы устройства
Location: San Francisco
Workplace: OnSite
OVERVIEW
The Workplace Experience team powers and connects the workday for all Perplexity employees across our global offices.
We are hospitality and experience-driven at the core. We are made up of People people, meaning that we love supporting each other and all of the People in our workplace. We take on the good and the bad with optimism and with a positive, kind approach to solving problems, dealing with the obstacles handed to us, and proactively creating good around us. We think about each moment through the lens of our colleagues (our customers) so that we can create thoughtful and memorable experiences no matter what task we have at hand.
Our San Francisco office of approximately 200+ seats is located in SOMA. The SF Sr. Workplace Coordinator will be a part of the global Workplace team, and will be responsible for all office operational, coordination, and administrative tasks while cultivating a beautiful, positive, and productive workplace.
WHAT YOU’LL DO
- Keep the SF office running in partnership with the Workplace Coordinator, covering day-to-day reception, operations, vendor relationships and services, employee health and safety compliance, and facility maintenance
- Create a wonderful workplace experience for employees, visitors, recruits, customers and vendors, keeping the office tidy, clean, organized and polished throughout the day
- Open and close the office daily (8:30am - 5:00pm), and be on site when no one else is for special projects, maintenance or moves
- Administer SF office access and visitor management, including badge setup and removal, guest registration and building-security lists, in partnership with Physical Security and IT
- Manage team mail and deliveries, from small packages to large and freight deliveries, by triaging, distributing and keeping it all organized
- Manage inventory and order all office and kitchen supplies while tracking spend and working within the office budget, and help remotely with supply ordering for small neighboring offices
- Build relationships with building management, maintenance and cleaning staff, and external parties such as contractors and suppliers, including quality control, vendor accountability and delivering feedback
- Manage vendor and contractor paperwork and logistics, including insurance certificates, contractor access and freight elevator bookings
- Help coordinate design and construction projects and act as the on-site contact
- Own the SF and Palo Alto workplace ticket queue, triaging, resolving and routing requests in a kind and timely manner and keeping requesters updated through close
- Own SF office communications and documentation, including the office guide or wiki, Slack announcements to employees and leaders, and building notices
- Organize, monitor and communicate facility and building safety preparedness to employees
- Produce thoughtful and inclusive office experiences and events, working with the Workplace team to stay consistent with other offices and the global strategy
- Visit the Palo Alto office as needed to support on-site operations, supplies and employee requests
- Help with ad-hoc projects when time allows, and contribute in ways beyond this high-level overview of the role
WHAT YOU BRING
- 5-7 years of experience working in facilities, workplace operations, office administration, or hospitality fields
- Proficiency with G-Suite Products or the ability to learn software quickly
- Excellent organization, planning and prioritization skills
- Exceptionally strong ownership and can-do attitude with an operational mindset
- Comfortable working autonomously, juggling multiple tasks under tight deadlines, switching gears at the drop of a hat, and having a “no task too small” mentality
- Willingness to jump in where needed, picking up projects and checking things off lists even when it lands on your plate unexpectedly
- Excellent written, non-verbal, and verbal communication skills; the ability to work well with various personality types, and are receptive to feedback...all while maintaining a high degree of professionalism and confidentiality
- Genuine passion for supporting others and a contagiously positive attitude
- The capability to anticipate others' needs and act with patience, kindness, and firmness
- An eye for detail with regards to all things from process to projects to space to events
- The ability to maintain a professional and kind game face even when things aren’t going as planned or desired; a propensity for problem solving quickly and quietly
- A solid sense of self awareness and the desire for feedback to adapt and grow
Location: San Francisco
Workplace: OnSite
OVERVIEW
The Workplace Experience team powers and connects the workday for all Perplexity employees across our global offices.
We are hospitality and experience-driven at the core. We are made up of People people, meaning that we love supporting each other and all of the People in our workplace. We take on the good and the bad with optimism and with a positive, kind approach to solving problems, dealing with the obstacles handed to us, and proactively creating good around us. We think about each moment through the lens of our colleagues (our customers) so that we can create thoughtful and memorable experiences no matter what task we have at hand.
Our San Francisco office of approximately 200+ seats is located in SOMA. The SF Sr. Workplace Coordinator will be a part of the global Workplace team, and will be responsible for all office operational, coordination, and administrative tasks while cultivating a beautiful, positive, and productive workplace.
WHAT YOU’LL DO
- Keep the SF office running in partnership with the Workplace Coordinator, covering day-to-day reception, operations, vendor relationships and services, employee health and safety compliance, and facility maintenance
- Create a wonderful workplace experience for employees, visitors, recruits, customers and vendors, keeping the office tidy, clean, organized and polished throughout the day
- Open and close the office daily (8:30am - 5:00pm), and be on site when no one else is for special projects, maintenance or moves
- Administer SF office access and visitor management, including badge setup and removal, guest registration and building-security lists, in partnership with Physical Security and IT
- Manage team mail and deliveries, from small packages to large and freight deliveries, by triaging, distributing and keeping it all organized
- Manage inventory and order all office and kitchen supplies while tracking spend and working within the office budget, and help remotely with supply ordering for small neighboring offices
- Build relationships with building management, maintenance and cleaning staff, and external parties such as contractors and suppliers, including quality control, vendor accountability and delivering feedback
- Manage vendor and contractor paperwork and logistics, including insurance certificates, contractor access and freight elevator bookings
- Help coordinate design and construction projects and act as the on-site contact
- Own the SF and Palo Alto workplace ticket queue, triaging, resolving and routing requests in a kind and timely manner and keeping requesters updated through close
- Own SF office communications and documentation, including the office guide or wiki, Slack announcements to employees and leaders, and building notices
- Organize, monitor and communicate facility and building safety preparedness to employees
- Produce thoughtful and inclusive office experiences and events, working with the Workplace team to stay consistent with other offices and the global strategy
- Visit the Palo Alto office as needed to support on-site operations, supplies and employee requests
- Help with ad-hoc projects when time allows, and contribute in ways beyond this high-level overview of the role
WHAT YOU BRING
- 5-7 years of experience working in facilities, workplace operations, office administration, or hospitality fields
- Proficiency with G-Suite Products or the ability to learn software quickly
- Excellent organization, planning and prioritization skills
- Exceptionally strong ownership and can-do attitude with an operational mindset
- Comfortable working autonomously, juggling multiple tasks under tight deadlines, switching gears at the drop of a hat, and having a “no task too small” mentality
- Willingness to jump in where needed, picking up projects and checking things off lists even when it lands on your plate unexpectedly
- Excellent written, non-verbal, and verbal communication skills; the ability to work well with various personality types, and are receptive to feedback...all while maintaining a high degree of professionalism and confidentiality
- Genuine passion for supporting others and a contagiously positive attitude
- The capability to anticipate others' needs and act with patience, kindness, and firmness
- An eye for detail with regards to all things from process to projects to space to events
- The ability to maintain a professional and kind game face even when things aren’t going as planned or desired; a propensity for problem solving quickly and quietly
- A solid sense of self awareness and the desire for feedback to adapt and grow
Заряд от Магнита ищет администратора.
Задачи:
— Принимать товар
— Контролировать порядок и сроки годности
— Работать с учётом
— Выпекать вкусную выпечку
— Помогать команде
Условия:
— Зарплата до 115 400 ₽, выплаты 2 раза в месяц, без штрафов
— График 2/2
— Обучение, поддержка и карьерный рост
— Дополнительная премия до 27 000 ₽ к зарплате
— Бонус за друга до 25 000 ₽
Адрес: м. Спартак, ул. Николая Озерова, 8к1
Контакты для связи: звонить 8 800 200-53-48 или приходить в магазин.
Location: Paris, France
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and customer success planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re a builder who loves helping customers solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
This role will be based in Paris. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Drive workflow adoption and value realization for a book of named accounts, ensuring customers expand their use of Notion and as a result, Notion sees high NRR
- Partner closely with the Solutions Consultant on account strategy for expansion and renewal, including owning the renewal opportunity for flat and at-risk customers
- Shape customer outcomes, strengthen executive and team-level partnerships, and contribute directly to predictable revenue through retention, renewal, and expansion impact
- Design and deploy workflows that solve specific business problems as a build-beside partner to the customer, translating goals into durable systems in Notion
- Partner with Solutions Consultants on account strategy, customer planning, and identifying and qualifying expansion opportunities within existing accounts
- Co-define, build, and manage against customer success plans that help every customer achieve their desired objectives and realize measurable value
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be the best build-beside partner for customers navigating new ways of working
- Innovate and iterate on Outcomes Architect programs that retain and grow customers while mitigating churn or contraction risk
SKILLS YOU'LL NEED TO BRING:
- Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and genuine comfort building live in software—you can co-design, configure, and troubleshoot with customers in the room
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
- Fluency in English and French
NICE TO HAVES:
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Familiarity with usage-based or consumption-based models and the ability to connect adoption patterns to commercial outcomes
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €115,000-€128,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Kirkuk, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost.
If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
The Sales Officer is a person who is responsible for the training of merchants on the use of the our systems and for providing support when necessary.
Responsibilities
- Schedule daily meetings with signed leads / existing accounts
- Visit stores on a daily basis to provide the necessary support
- Share all store credentials with Commercial team
- Train merchants on dashboard (Via web / tablet)
- Support Account Managers in any further inductions / feature updates
- Support merchants whenever there is a bug or malfunction in the system
Requirements
- Problem solving skills and analytical skills
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation skills
- Strong verbal and written communication skills
- Fluent in Arabic and English
- BA/BS degree in Business Administration, Sales or relevant field
- Extensive, accurate product knowledge
- Tech Savvy
Location: Colombia; Brazil; Argentina; Croatia; Poland; Spain
Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
About Our Clients
We are a recruiting partner representing
three leading, fast-growing e-commerce retention agencies
currently scaling their teams. By applying to this single role, you will be considered for three distinct agency dynamics depending on your background and career goals:
They are looking for experienced
Lifecycle & Retention Growth Strategists
who can take ownership of customer retention, lifecycle marketing, and growth initiatives.
The Enterprise Scale Agency:
Best for strategists who love global teams, structured multi-person account pods, and managing high-profile global brand portfolios.
The Agile Boutique Studio:
Best for autonomous, execution-focused strategists who love working closely with founders and driving rapid list growth for 7-figure brands.
The Data & Tech-Heavy Growth Shop:
Best for analytical minds who love custom data pipelines, proprietary funnel architectures, and leveraging advanced AI production tools.
This is a strategic, hands-on role for someone who understands how to turn customer and performance data into actions that improve revenue, retention, engagement, and customer lifetime value.
Depending on the client, your scope may include email and SMS marketing, lifecycle automation, retention strategy, subscription growth, customer journeys, experimentation, and cross-functional team leadership.
Key responsibilities
Own lifecycle and retention strategy across email, SMS, subscription, and other customer touchpoints based on business needs.
Analyze customer, campaign, retention, and revenue data to identify opportunities and determine what should be tested or optimized.
Develop and execute experiments around offers, messaging, segmentation, customer journeys, subscription conversion, retention, and lifecycle engagement.
Build and optimize lifecycle programs, including campaigns, automated flows, onboarding, post-purchase, winback, cancellation/save journeys, and other retention initiatives.
Translate data and customer behavior into clear strategic recommendations and actionable plans.
Own performance against key business outcomes such as revenue, retention, customer lifetime value, subscription take rate, churn, or lifecycle program performance.
Work directly with clients, founders, or senior stakeholders to present performance, recommendations, and strategic priorities.
Lead and coordinate cross-functional teams including copywriters, designers, project managers, developers, and other marketing specialists.
Provide clear briefs, direction, feedback, and quality control to ensure execution aligns with strategy and brand requirements.
Troubleshoot lifecycle marketing, CRM, subscription, or customer journey issues and provide practical solutions.
Identify opportunities to improve processes, systems, and workflows, including the use of AI and automation where appropriate.
Monitor account/customer health and proactively identify risks, performance gaps, and opportunities for improvement.
Help build scalable playbooks, processes, and best practices that improve lifecycle and retention performance across the business.
Requirements
5+ years of experience in lifecycle marketing, retention marketing, CRM, growth marketing, email/SMS marketing, subscription growth, or a closely related field.
Strong understanding of DTC/ecommerce, consumer, subscription, or digital businesses and how customer retention contributes to revenue and profitability.
Proven experience using data to make strategic marketing or growth decisions rather than simply executing predefined campaigns.
Strong experience with lifecycle marketing platforms such as Klaviyo or comparable CRM/marketing automation tools.
Hands-on understanding of customer segmentation, automated journeys/flows, retention programs, experimentation, and performance optimization.
Experience owning measurable business outcomes such as revenue, retention, churn, LTV, conversion, subscription growth, or lifecycle performance.
Strong analytical skills and the ability to translate performance data into clear recommendations and next actions.
Comfortable working directly with clients, founders, CMOs, or senior stakeholders and communicating recommendations with confidence.
Strong project ownership and organizational skills, with the ability to manage multiple priorities without losing attention to detail.
Able to work cross-functionally and direct or collaborate with creative, project management, development, and marketing teams.
Strong written and verbal English communication skills suitable for client-facing work.
Self-directed, commercially minded, proactive, and comfortable operating in fast-moving environments.
Strong attention to detail and ownership mentality; you check your own work and take responsibility for outcomes, not just assigned tasks.
Experience using AI tools such as ChatGPT or Claude to improve marketing workflows, analysis, content development, or operational efficiency is a plus.
Benefits
Competitive USD compensation based on experience and client requirements.
Remote flexibility – work from anywhere while collaborating with international teams.
Opportunities to work with international companies across ecommerce, DTC, subscription, and digital businesses.
High-ownership roles with exposure to strategy, experimentation, and business growth.
Location: United States; Canada; Colombia; Argentina; Brazil
Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
About Our Clients
Our client is a direct-to-consumer (DTC) brand in the home-care industry. The company operates on a subscription-led business model and leverages performance marketing, creator content, and user-generated content (UGC) to drive customer acquisition. They are looking for a Head of Retention to strengthen their subscription business, improve customer retention, reduce churn, and maximize customer lifetime value.
Responsibilities
Develop and execute retention strategies to reduce subscriber churn, improve subscription renewal rates, and increase customer lifetime value.
Analyze subscription performance and customer behavior to identify retention opportunities, cancellation trends, and revenue growth potential.
Develop and optimize lifecycle marketing campaigns across email and SMS to support subscriber onboarding, engagement, renewal, and reactivation.
Design and implement strategies to recover at-risk subscribers and reactivate former customers.
Monitor key retention metrics, including subscriber churn, renewal rates, repeat purchases, customer lifetime value, and reactivation performance.
Conduct experiments to improve lifecycle marketing performance, subscription retention, and recurring revenue.
Collaborate with marketing and other relevant stakeholders to align retention initiatives with acquisition campaigns and the overall customer experience.
Identify opportunities to improve subscription processes and develop scalable strategies to support sustainable recurring revenue growth.
Requirements
Must have experience working in a subscription-heavy DTC business generating at least seven figures in monthly recurring revenue (MRR).
Proven experience developing and executing retention strategies that improve subscription performance and customer lifetime value.
Strong understanding of subscription business models, subscriber lifecycle management, churn reduction, and recurring revenue growth.
Experience managing lifecycle marketing strategies across email and SMS.
Strong analytical skills, with the ability to interpret retention metrics and translate insights into actionable strategies.
Experience with customer segmentation, lifecycle automation, retention campaigns, and subscriber reactivation.
Ability to work independently, take ownership of retention initiatives, and operate effectively in a fast-paced DTC environment.
Strong communication and collaboration skills, with the ability to work closely with marketing teams and business leadership.
Familiarity with subscription management platforms, CRM systems, and lifecycle marketing tools is preferred.
US-based candidates are preferred, but qualified international contractors may also be considered.
Benefits
Competitive compensation
Work remotely while collaborating with a growing DTC brand.
A full-time contractor engagement.
Задачи:
— редактура и корректура рукописей
— корректура служебных документов и корреспонденции
Требования:
— знание русского языка на уровне профильного вуза (обязательно)
— знание издательского дела (желательно)
Условия:
— испытательный срок 3 месяца с оформлением трудового договора
вести и развивать медиа: составлять контент-план, генерировать идеи, писать тексты, супервизировать работу дизайнеров, снимать результаты и строить гипотезы эффективности контента.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking an Office Coordinator to support the day-to-day operations of our office and help deliver an exceptional workplace experience for employees and visitors. As an iCapital employee with access to company systems and platforms, this role will work closely with the Office Manager to ensure smooth office operations, maintain high hospitality standards, coordinate workplace services, and provide administrative support.
The Office Coordinator serves as a key operational partner to the Office Manager and will assume responsibility for essential office functions during periods when the Office Manager is out of the office, including PTO, business travel, or other absences. This position requires a highly organized, service-oriented, and proactive individual who thrives in a fast-paced environment and enjoys supporting employees across all levels of the organization.
Responsibilities
Support the Office Manager in overseeing daily office operations, maintaining office documentation, inventories, operational procedures, and supporting administrative projects and special initiatives as assigned.
Serve as a welcoming and professional point of contact for employees, guests, and vendors, fostering a positive, hospitable workplace environment and assisting employees with workplace-related requests while directing inquiries appropriately.
Coordinate employee engagement activities, office events, breakfasts, lunches, celebrations, workplace initiatives, conference room readiness, event setup, and communications related to office updates, policies, and workplace programs.
Monitor, maintain, and replenish pantry supplies, snacks, beverages, office supplies, consumables, onboarding materials, welcome kits, and office equipment, while proactively identifying low inventory levels and ensuring pantries, kitchens, storage rooms, inventory areas, and common spaces remain organized, well-stocked, and presentable.
Receive, organize, and distribute deliveries and coordinate replenishment orders as needed.
Coordinate vendor visits, maintenance requests, repairs, service appointments, building management interactions, and vendor relationships, while assisting with office walkthroughs to identify facility issues, escalating concerns to the Office Manager and Regional Facilities team, and supporting timely resolution.
Assist with office projects, office moves, furniture installations, workplace improvements, and other facilities-related initiatives.
Support onboarding activities, including workstation preparation, welcome materials, office orientations, and coordination with IT and other internal departments to ensure new hire readiness.
Support health, safety, security, and emergency preparedness initiatives, including fire drills and safety communications, while ensuring workplace policies and procedures are consistently followed.
Maintain confidentiality when handling sensitive employee or business information.
Qualifications
Strong organizational and time management skills
Excellent written and verbal communication abilities
Customer-service and hospitality-focused mindset
Able to multitask and prioritize competing responsibilities.
Proficient in Microsoft Office Suite (Outlook, Excel, Word, Teams, PowerPoint)
Able to quickly learn company systems and workplace technologies
Strong attention to detail and follow-through
Experience with workplace management platforms such as OfficeSpace, Coupa, Expensify, Sharebite, or similar systems is preferred
Experience supporting events, vendor management, facilities operations, or employee engagement programs
Work onsite Monday through Friday during standard business hours
Demonstrate professionalism, discretion, and sound judgment
Maintain a positive attitude and willingness to support office needs as they arise
Able to lift and move up to 40 pounds
Act as a trusted extension of the Office Manager and Workplace Team
Benefits
The base salary range for this role is $65,000 to $75,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 5 days a week.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.