Location: Mumbai
Workplace: hybrid
Purpose of the Job:
To provide high-quality professional counselling, "in-the-moment" support, and intake services.
Serves as the central point for clinical triage and scheduling for Lyra service users.
Core Responsibilities:
Helpline & Crisis Management
Serve as the primary first point of contact for employees and their dependents accessing the Lyra helpline via telephone, live chat, or email.
Provide immediate "in-the-moment" clinical support to callers in distress, utilizing psychological first aid and stabilization techniques.
Conduct comprehensive clinical risk assessments for every contact to identify potential self-harm, ideation, or risk to others, adhering strictly to Lyra’s risk protocols.
Manage emergency interventions and coordinate with local emergency services or internal senior clinical leads when high-risk situations are identified.
2. Clinical Intake & Triage
Conduct detailed clinical intake interviews to assess the user’s presenting concerns, history, and level of psychological distress.
Evaluate the appropriateness of short-term counseling versus higher-acuity care pathways based on the clinical assessment.
Utilize internal decision-making frameworks to assign clients to the most suitable professional within the in-house team or partner network, matching based on specialty and language preference.
Accurately evaluate clinical needs to evaluate whether care should be provided within a structured, short-term framework.
3. Delivery of Clinical Sessions
Provide high-quality, professional counseling and psychotherapy sessions to clients within a structured, short-term framework.
Utilize evidence-based interventions (such as CBT or solution-focused therapy) to address client queries and specific mental health concerns.
Ensure all clinical sessions are workplace-focused when appropriate, helping the service user improve their level of functioning and productivity.
Maintain accurate, contemporaneous clinical notes for every session, meeting the legal and professional standards of the Indian healthcare landscape.
Monitor client progress through regular outcome measurement and adjust treatment plans or escalate to the Senior CCM for complex review as necessary.
4. Advanced Scheduling & Appointment Coordination
Systematically manage the daily clinical roster, ensuring optimal coverage across all shifts to meet real-time helpline demand.
Coordinate and maintain the master calendar for all in-house counseling and coaching appointments, minimizing gaps and preventing double bookings.
Act as the primary coordinator for booking, rescheduling, and managing cancellations, ensuring both service users and clinicians are updated in real-time.
Monitor clinician availability and specialized skill sets to ensure clients are scheduled with the most appropriate professional.
5. Precision Data Capture & Database Stewardship
Accurately capture and input all vital clinical information—including demographics, presenting concerns, and risk status—into the database at the point of entry.
Ensure all data points required for case management (such as CORE-10 scores, session counts, and work impact metrics) are logged with high precision.
Maintain database integrity by ensuring all case statuses and appointment outcomes are updated immediately following service delivery.
Handle all sensitive clinical data with the highest level of confidentiality, adhering to global data protection standards and local regulations.
6. Operational Liaison & Cross-Functional Coordination
Serve as the central point of contact to coordinate daily activities between clinical and operations teams to facilitate a seamless user experience.
Manage the transition of cases between teams, ensuring all clinical and operational context is successfully communicated to the receiving professional.
Act as a liaison to resolve logistical or operational bottlenecks between departments to ensure administrative hurdles do not impact care.
Regularly communicate operational updates and capacity shifts to leadership to ensure the strategic vision is executed daily.
7. Miscellaneous & Continuous Improvement
Upholding Lyra Values: Act as a brand ambassador by consistently demonstrating Lyra’s core values of clinical excellence, innovation, and empathy.
Task Ownership: Ensure all allotted clinical and administrative tasks are performed with high precision and within agreed-upon Service Level Agreements (SLAs).
Process Optimization: Proactively identify gaps in current workflows and take the initiative to propose solutions that enhance operational efficiency.
Workshops & Content: Participate in opportunities to deliver onsite or online workshops and contribute to the development of clinical content and training manuals.
Event Participation: Represent Lyra Health at professional events and webinars to promote the transformative care model and clinical research.
Requirements and Qualifications:
• Qualification -
Masters in Clinical or Counseling Psychology.
RCI registration is desirable
0-4 years of experience (Fresh graduates are encouraged to apply).
Must be bilingual in Hindi and English.
• Experience:
0-4 years of progressive working experience in a clinical setting, with significant exposure to complex case management.
Strong preference for candidates with a background and extensive working experience in the Employee Assistance Program (EAP) or workplace mental health field, particularly with complex return-to-work or work-impact cases.
Experience working internationally and navigating diverse healthcare systems and cultural nuances is highly preferred.
Proficiency in Google Suite and CRM systems is preferred.
Working Hours and Flexibility:
Working Hours: 42.5 hours per week.
Schedule: 5 or 6 days a week; various shifts applicable to ensure helpline coverage.
Hybrid Work: Hybrid working can be considered as per the need of the job.
About You:
Clinical Acumen: Advanced ability to identify and assess high-level clinical risk during "in-the-moment" helpline contacts.
Problem Solver: Capable of navigating intricate triage challenges and client queries independently.
Autonomous & Accountable: Able to work shifts independently while ensuring sound clinical decisions and appropriate escalation.
Detail-Oriented: Meticulous accuracy in data capture and maintaining contemporaneous clinical notes.
Communicator: Ability to articulate complex clinical concepts clearly to distressed callers professionally.
Proactive & Adaptive: Adaptable to a fast-paced helpline environment with a focus on refining intake workflows.
Organized: Ability to manage a high volume of intake contacts and maintain a complex roster effectively.
Collaborative: Collaborates with senior clinical leads to manage emergency interventions and referral handovers.
• Job Families for Job Profiles
• Worker Sub-Type
Regular
• Time Type
Full time
• Primary Location
India
• Scheduled Weekly Hours
42.5
Location: Remote (ACCEL Services)
We are seeking a highly qualified Virtual Special Education Teacher who is dedicated to providing a superior education for all students! ACCEL Schools uses a cutting-edge 21st-century curriculum, which can be accessed online and through a variety of traditional methods.
The Virtual Special Education Teacher supports the educational and behavioral goals of all students with a focus on students with an Individualized Education Program.
ELIGIBILITY:
Open to residents of New Mexico
About the Opportunity
Assist with the implementation of the Individualized Education Plan (IEP) for each student served
Write IEPs in a timely manner
Participate in the Multi-Tiered System of Supports (MTSS)
Maintain all student records and files according to federal, state and local mandates
Complete all necessary paperwork within timelines to be compliant
Complete progress reports as required
Complete all components of all paperwork
Work 1:1, in small groups or in whole class sessions with students
Administer Transition Assessments
Write lessons plans to accommodate goals in the student’s IEP
Teach all subjects following the school’s course of study or as assigned
Schedule and participate in IEP and other meetings for students with disabilities
Prepare and administer all standardized tests, benchmark assessments and evaluation assessments as directed
Work with the teaching staff to improve standardized and proficiency testing results
Maintain confidentiality concerning all student information and any professional matters
Keep accurate records on each student such as grade books and progress reports, lesson plans, attendance records, and behavior/discipline records
Collaborate with parents, teachers, psychologists, parents, Administrator, and professionals outside of school
Work with Related Services to keep evaluations current, updated every three years
Provide resources for classroom teachers for areas of disability
Attend professional developments as assigned
About You
Masters’ Degree preferred
Current New Mexico certification/licensure in appropriate area
Three years of teaching experience, at least 2 of which are in special education preferred
Strong content knowledge in one or more content areas
Familiarity with state proficiency testing state teaching standards
Understanding of and/or willingness to learn the MTSS process
Prior experience working with a diverse student body
Excellent written and verbal communication skills that reflect professionalism and tact at all times
Genuine care for children and a passion for teaching
Proficiency in computer applications, including Google Docs, MS Office Suite, e-mail, and internet applications
Prior experience with software and databases used to maintain Individuals with Disabilities Education Act (IDEA) compliance including Power School Special Programs
Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members
Strong ability to gather, analyze, and interpret student data to make sound educational decisions
Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality
Ability to and willingness to work occasional evenings
Valid driver’s license and ability to perform occasional local and in-state travel
Ability to pass federal, state and local background checks
Knowledge of co-teaching models and the ability to co-teach
About Us
ACCEL Schools is a network of 100+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities.
We offer the following benefits:
Life benefits – time & peace of mind
Paid time off
Retirement contributions
Optional Basic Life and AD&D insurance
Voluntary life insurance (employee, spouse, child)
Discounted childcare at
Early Learning Academies
locations
Health benefits – stay well & thrive
Medical, dental, and vision insurance
Employee Assistance Program
Voluntary short-term disability insurance
Voluntary long-term disability insurance
Career benefits – keep growing
Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals
EQUAL EMPLOYMENT OPPORTUNITY
It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.
#LI-AB1
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX | London, UK | Lisbon, Portugal
About the Role
The CNI team builds and operates the systems that let Cloudflare's enterprise customers connect their networks directly to Cloudflare through private, dedicated interconnects — rather than traversing the public Internet. The product, Cloudflare Network Interconnect (CNI), supports various interconnect types across hundreds of locations worldwide. These systems underpin Magic Transit, Cloudflare WAN, Zero Trust, and application security for some of Cloudflare's largest customers.
What You'll Do
As a member of the team you will build and extend the systems that provision, monitor, and orchestrate private network interconnects at scale. You will collaborate with Product Management, Network Engineering, and Infrastructure teams on ambitious initiatives to connect enterprise customers directly to Cloudflare's global network.
Responsibilities
You will participate in all stages of the software development lifecycle: from designing and documenting systems, to writing code and automated tests, to planning, managing, and monitoring production software deployments. You will work with a wide range of technologies and programming languages, including Rust, Go, PostgreSQL, Prometheus, Kubernetes, Linux networking, network operating systems, and BGP routing, among others.
Our team at Cloudflare operates under a "Run What You Build" model. This means we are responsible for the health of our systems and actively participate in our team's on-call rotation as part of our operational duties.
Because you'll be solving problems of massive scale and significance, you are a growth-oriented individual who enjoys being outside of your comfort zone. You are comfortable in a fast-paced but sensible work environment. You value curiosity and empathy and lead with these values.
Desirable Skills, Knowledge, and Experience:
Systems-level programming experience in Rust, Go, C, or C++.
Understanding of IP networking fundamentals: BGP, Layer 3 routing, and how physical and virtual interconnect technologies work (cross-connects, VLANs, overlay tunnels).
Experience building, deploying, and debugging distributed systems.
Experience participating in an on-call rotation for services with direct customer impact.
Willingness to adopt and integrate AI tools and systems into your workflow.
Strong collaboration and communication skills.
Bonus Points
Hands-on experience with BGP configuration, route policy, or peering operations.
Experience building provisioning or automation systems for network infrastructure.
Familiarity with network inventory and IPAM systems (e.g., NetBox).
Experience with cloud provider networking (AWS Direct Connect, GCP Partner Interconnect, Azure ExpressRoute).
Knowledge of GRE, VXLAN, or other overlay/tunnel technologies.
Experience with Kubernetes-based service deployments and CI/CD pipelines.
Experience with telemetry/observability platforms (Prometheus, Grafana, ClickHouse, Elasticsearch).
Experience using AI-assisted development tools (e.g., code completion, codebase analysis, log/data exploration) in a professional setting.
Compensation
Compensation may be adjusted depending on work location.
For Portugal based hires: Estimated annual salary is between €54,000 - €75,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, NYC, San Francisco
About the Role
The CNI team builds and operates the systems that let Cloudflare's enterprise customers connect their networks directly to Cloudflare through private, dedicated interconnects — rather than traversing the public Internet. The product, Cloudflare Network Interconnect (CNI), supports various interconnect types across hundreds of locations worldwide.These systems underpin Magic Transit, Cloudflare WAN, Zero Trust, and application security for some of Cloudflare's largest customers.
What you'll do
As an Engineering Manager on the CNI team you will hire, mentor, and coach a distributed team of Software Engineers. You will play a key role in developing the team and shaping its culture and technical vision. You will work closely with Product Managers and other Engineering leaders to communicate the vision, prioritize the team's roadmap, and achieve cross-functional objectives. You are a growth-oriented individual who enjoys being outside of your comfort zone. You are comfortable in a fast-paced but sensible work environment. You value curiosity and empathy and lead with these values.
Responsibilities
Hiring and developing a high-performing team and supporting individual growth.
Applying technical experience to evaluate tradeoffs, contribute to design decisions, and help drive resolution to customer-facing issues, while creating the space for engineers within the team to lead design and implementation.
Taking responsibility for the team's production services by organizing on-call rotations, handling customer escalations, and overseeing incident response and follow-up.
Driving reliability and automation improvements across the team's systems and services.
Coordinating with partner and stakeholder teams on cross-functional initiatives.
Desirable Skills, Knowledge, and Experience
3+ years experience as an Engineering Manager for a team of Software and Systems Engineers.
Demonstrate a track record of managing a team including hiring, onboarding, and professional development. You inspire your team to reach higher. You're as good at explaining "why" as you are "how".
Excel at planning and overseeing execution to meet commitments and deliver with predictability.
Technical background in IP networking: BGP, Layer 3 routing, physical and virtual interconnect technologies (cross-connects, VLANs, partner fabric integrations).
Experience building or operating provisioning/automation systems for network infrastructure.
Experience with monitoring, alerting, and debugging distributed systems.
Experience participating in and/or managing an on-call rotation for production services with direct customer impact.
Willingness to adopt and integrate AI tools and systems into your workflow.
Clarity in written and verbal communication.
Bonus Points
Hands-on experience with BGP configuration, route policy, and peering operations.
Familiarity with network inventory and IPAM systems (e.g., NetBox).
Experience with cloud provider networking (AWS Direct Connect, GCP Partner Interconnect, Azure ExpressRoute).
Knowledge of GRE, VXLAN, or other overlay/tunnel technologies.
Systems-level programming experience in Go, Python, Rust, C, or C++.
Comfort with customer-facing technical communication (escalation handling, partner engagements).
Experience using AI-assisted engineering tools (e.g., code completion, codebase analysis, log/data exploration) in a professional setting.
Compensation
Compensation may be adjusted depending on work location.
For New York based hires: Estimated annual salary of $220,000 - $303,000
For Bay Area based hires: Estimated annual salary of $230,000 - $317,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: New York, New York
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Performance Marketing Principal
at Via, you will own the ridership outcomes and marketing budget for Via’s transportation services across the world. Covering both existing services and new launches, you will design the programs, campaigns, and outreach strategies to ensure that Via is serving as many riders as possible. You will use data and experimentation to optimize spend across channels, balancing acquisition and retention to maximize ridership at efficient cost.
About the Role:
Own and optimize a multi-market budget across channels (paid social, display, OOH etc.), driving efficient rider acquisition at target CAC
Build and manage lifecycle programs and performance marketing campaigns end-to-end: audience strategy, creative briefing, launch, A/B testing, and iterative optimization
Drive rider growth through experimentation, consistently identifying and testing new initiatives to supplement our existing acquisition and retention playbooks
Conduct rigorous funnel analysis to pinpoint opportunities for improvement across the rider journey, from signup conversion to long-term loyalty
Scale community-specific programs by identifying winning local tactics and developing the replicable processes and playbooks needed to deploy them in similar markets.
Manage data reporting and dashboards, tracking key metrics to communicate clear strategies and actionable insights to both internal and external stakeholders
Collaborate with local market teams to tailor paid strategies to market-specific dynamics
About You:
Minimum of 6+ years of experience with significant experience managing and optimizing marketing budgets
Hands-on experience with Meta Ads, Google Ads, and programmatic platforms; bonus for OOH or direct mail in local/geo-targeted contexts
Strong analytical skills - comfortable in SQL, Excel/Sheets, and BI tools
Track record of scaling marketing programs across multiple markets or geographies simultaneously
Customer-centric storyteller with exceptional written and interpersonal communication skills, particularly in explaining complex ideas to diverse audiences
Resourceful, a problem solver who is motivated by high levels of ownership and the opportunity to have a measurable impact
Proactive, a critical thinker with a no-task-too-small attitude while navigating a fast-paced environment
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $125,000-$160,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans, 401K matching, catered lunch on Wednesdays, and many other perks.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: London, England, United Kingdom
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a talented Senior Sales Engineer to join our Commercial sales team. As a Commercial Sales Engineer, you will work closely with our sales team to understand our Commercial customers’ complex business needs and showcase how Fivetran’s data replication solutions can help them achieve their desired business outcomes. You will be responsible for providing technical expertise, identifying technical requirements, and ensuring a successful proof-of value throughout the sales cycle.
This is a full-time position based out of our Dublin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
AWS, GCP, Azure, Snowflake, BigQuery, Databricks, Kubernetes, Docker, Podman, Grafana, Linux, Windows, Python, Java
What You’ll Do
Work with Commercial customers to understand their business, their use cases, and their data replication requirements
Develop and deliver technical presentations to Commercial audiences
Ensure the technical win by running an organised proof-of-value process
Work closely with multiple cross-functional organisations, driving change and improvements to Fivetran as a whole.
Work closely with multiple Sales representatives, while maintaining a high level of customer focus and technical excellence
Stay up-to-date on the latest technologies and trends in our industry
Assist team members in advanced technical or business roadblocks
Skills We’re Looking For
4+ years in data replication, sales engineering, or related technical field
Strong technical background covering database replication, cloud infrastructure, and data replication technologies with some form of hands on experience
Experience with modern data analytics technologies, including cloud data warehouses, transformation tooling, data catalogs, and BI tools
Excellent communication and presentation skills with a keen ability to explain complex technical concepts to both technical and non-technical stakeholders
Strong problem-solving and analytical skills
Experience with Oracle, SQL Server, Postgres, MySQL, and NoSQL databases
Hands on experience with other data replication or ETL tools
Experience with self-hosted software applications and supporting infrastructure
Hands on networking experience both in the cloud and on-premise
Bonus Skills
Experience developing partner relationships
Specialized expertise in security posture
Experience with self-hosted and SaaS software applications
Hands on experience with DBT
#LI-DC1
#LI-HYBRID
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
€77.028
—
€96.285 EUR
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Tasmania
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
As a Territory Manager at Halter, you will play a critical role in driving business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction.
In this role, you will prioritise daily efforts that optimise growth performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and other regional sales teams, you’ll share field insights to ensure Halter’s technology continues to meet the needs of farmers. Your contributions will directly support Halter’s mission to support 50% of the world's habitable landmass to be more productive and sustainable.
Location - this role can be based anywhere in Midlands or South of Tasmania. Frequent travel is required as part of the position.
WHO ARE WE LOOKING FOR
- Sales & Customer Success Expertise: Value-based sales experience, with a strong history of creating opportunities, closing deals, and building lasting customer relationships. You understand post-sales value building and have experience upselling to grow partnerships.
- Beef Industry Experience: You know the ropes of beef operations, understanding the unique challenges of the industry. If you don’t, you will be deeply passionate about it, and willing to dive deep into the operations of a farm to learn rapidly.
- Attitude: You naturally play for the front of the jersey. Make those around you better. Thrive under pressure and own your results. You bring authentic energy and passion to every interaction.
- Territory Management: Able to use critical thinking to manage a large territory with a balanced focus on sales and customer success, making the appropriate trade-offs.
- Problem Solving & Collaboration: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions.
- Willingness to Travel: Frequent travel within your territory to engage with customers and prospects.
WHAT YOUR DAY COULD LOOK LIKE
- Prospecting & Expansion: Sourcing new leads and opportunities through proactive outreach, referrals, industry events, and other channels, as well as responding to inbound queries. You’ll manage the full sales pipeline from lead generation through to close.
- Hitting Sales Targets: Manage your pipeline and meet high-growth sales targets by screening, qualifying, demonstrating the product, and successfully negotiating contracts with customers.
- Customer Account Management: After the sale, maintain close relationships with customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions.
- Territory Ownership: A high level of ownership in your territory working with regional agricultural groups to foster deep relationships across the beef industry.
- Customer Onboarding: Assist in owning the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation.
- Field Learnings & Feedback: Serve as the primary point of contact for gathering customer feedback in your territory. Work closely with Support, Product, and R&D teams to share insights from the field that can drive product improvements and innovations.
- Collaborating with Support Teams: Partner with the Support Team to resolve any issues your customers encounter quickly. You’ll escalate problems as needed and ensure that customers in your territory feel fully supported.
OUR BENEFITS
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
- Healthy body, healthy mind. We’re partnered with Medibank Health Insurance to support your well-being.
- Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
- We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
- Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.
HALTER IN AUSTRALIA
Halter entered Tasmania two years ago and has rapidly expanded to now have 20% of the state's dairy herd with Halter - a thriving customer base managed by a talented, local team. Halter recently entered Queensland and NSW, and now has a growing team and customer base across both states.
In Victoria and South Australia, Halter is preparing to launch operations following recent regulatory approval for virtual fencing. In Western Australia, Halter does not yet have customers. In these states there is a groundswell of demand for Halter across thousands of farmers. In Australia, virtual fencing is regulated by individual states' animal welfare legislation. Until recently, several states had legislation that did not permit farmers to use high-quality virtual fencing technology. With NSW parliament's announcement regulating virtual fencing, and Victoria and South Australia following suit, these barriers are now lifting.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Amsterdam
Your opportunity:
Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies use Mollie to get paid, manage money and grow, with products designed to be simple, scalable, and dependable.
With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions.
We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.
Sound like your kind of place? Let's build together.
As a hands-on Engineering Manager, you'll lead a team of skilled engineers in defining and delivering the technical roadmap for our products. Collaborating with cross-functional teams, you'll help shape product strategy and direction, while representing engineering in key technical discussions. Your work will directly influence product quality, scalability, and innovation, playing a critical role in our overall success.
What you'll be doing:
- Lead a growing team of application engineers, with a hands-on leadership approach expected from all engineering managers
- Bring strong technical expertise and a proven track record in large-scale distributed systems and/or guiding teams through complex technical transitions
- Drive strategic technical decisions in collaboration with cross-functional teams, and lead cross-domain technical initiatives that align with overall business and product goals
- Identify improvements within the team, propose actionable solutions, and coordinate efforts to improve team velocity and effectiveness
- Help shape the broader domain vision, influence strategic direction, and set goals for ongoing product improvement
- Balance hands-on engineering with big picture thinking, taking pride in mentoring and developing high performing teams
- Maintain a results driven mindset focused on delivering impact at scale and speed
What you have:
- Management Experience: Preferably 2+ years of managing multidisciplinary teams, with a proven ability to recruit, retain, and grow top engineering talent.
- Leadership Skills: Demonstrated ability to lead, coach, and mentor engineering teams. Excellent communication, interpersonal, and collaboration skills. You are a great active listener.
- Engineering Excellence: Significant hands-on experience in various contexts, building scalable, robust, and fault-tolerant systems and full-stack products, preferably on the JVM or PHP stacks.
- Product Sense: A strong understanding of product development principles and a customer-centric approach.
- Bias Towards Action: Balance speed and quality, make quick decisions, and learn from mistakes.
- Problem-Solving Ability: Strong analytical and problem-solving skills, with a passion for finding creative solutions to complex challenges.
- Passion and Energy: Demonstrate ownership and enthusiasm, seeing new tasks as opportunities to contribute and grow.
- Always Be Shipping Mindset: It’s about consistently delivering value to customers, where speed and quality go hand in hand.
*Kindly note relocation support is not offered for this position.
Location: Dubai, United Arab Emirates; Al Khobar, Saudi Arabia
Eram Talent
is seeking an elite
Legal General Counsel
for an immediate
3-month short-term engagement
. This is not a standard corporate legal advisory assignment; it is an invitation to step in as the
Lead Architect
of the legal framework for one of Saudi Arabia's most ambitious supply chain engines. The interim Legal General Counsel will lead and drive the Legal function, protecting commercial and legal interests, ensuring operational continuity, and steering regulatory and strategic governance in alignment with Kingdom laws and regulations.
If selected, the work location would be onsite at
Saudi Arabia.
Scope of Work
As the interim Legal General Counsel during this critical 3-month mandate, your key responsibilities will include:
Strategic Leadership & Governance
Lead, direct, and mentor the legal team, fostering a high-performance, results-driven culture during this transition phase.
Partner with executive leadership and the Board of Directors to provide high-level strategic legal direction aligned with corporate goals.
Translate corporate strategy into actionable legal department objectives and operational deliverables.
Ensure robust corporate governance, including the drafting and maintenance of entity documents, resolutions, consents, and corporate filings.
Legal Advisory & Risk Management
Provide top-tier legal support to the CEO, Board, and senior executive team on legal rights, statutory compliance, and commercial risk exposure.
Conduct comprehensive legal and commercial risk analyses to enable business growth while safeguarding income and assets.
Identify potential compliance vulnerabilities and implement proactive preventive measures to protect commercial interests.
Operations, Contracts & Regulatory Affairs
Draft, review, and negotiate complex commercial agreements, including key customer/supplier contracts, logistics and procurement agreements, IT contracts, and construction documentation.
Standardize contract templates and roll out streamlined legal processes to enhance departmental efficiency.
Monitor KSA regulatory developments and changes in legislation—specifically impacting the procurement and logistics sectors—and proactively advise management on required adaptations.
Represent the organization before Saudi government bodies, regulatory authorities, and trade associations as needed to align corporate strategy with national legislative frameworks.
Produce structured administrative and legal reporting for executive management as required.
Requirements
Note:
Candidates must be immediately available or have minimal notice periods to fulfill this
3-month contract assignment
.
Education:
Juris Doctor (JD), Master of Laws (LL.M.), or equivalent degree from an internationally recognized law school.
Licensure:
Must be registered and licensed to practice law by the
Saudi Arabia Ministry of Justice
(KSA Bar / Judicial License).
Experience:
16+ years
of post-qualification experience providing high-level legal counsel within a corporate, top-tier law firm, government, or private consultancy environment in Saudi Arabia.
Domain Expertise:
Deep knowledge of KSA corporate law, commercial litigation, regulatory compliance, and contract negotiation, with strong preference given to expertise in the
supply chain, logistics, or procurement
industries.
Certifications:
LL.M. from a top-tier UK or US law school and/or KSA Bar Certification is highly preferred.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX
New York, NY
Washington DC
San Francisco Bay Area
About the role:
Cloudflare provides consultative and hands-on-keyboard implementation and migration services for enterprise customers. As a Senior Zero Trust Consultant within Professional Services, you are a senior individual contributor in the post-sales landscape, responsible for the technical execution of our most complex Zero Trust / SASE solutions and for guiding our customers to get the most value possible from their Cloudflare investment. You are a technical leader in the room — trusted to own the hardest engagements end to end, unblock escalations, and set the standard for how the practice delivers.
You are a security and networking specialist with deep, hands-on experience across ZTNA, Secure Web Gateway, DNS filtering, Data Loss Prevention, CASB, Remote Browser Isolation, Cloud Email Security, and the identity and network on-ramps that tie a SASE architecture together. You are equally comfortable designing an architecture, configuring it hands-on-keyboard (including as code), troubleshooting a packet capture, and explaining the outcome to a customer's security leadership.
This position has working hours Monday to Friday, 09:00–18:00. Occasionally we support customers over weekends for specific changes that must be done outside their business hours. Less than 15% of travel is expected. Work is performed in English; fluency in Spanish or Portuguese is a strong advantage.
Responsibilities:
Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices.
Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer. Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams.
Implement changes on behalf of the customer in the Cloudflare environment following the customer's change-management process. Provide guidance to the customer to configure their CPEs and integration points (identity providers, endpoints/MDM, DNS, network on-ramps, SIEM).
Troubleshoot implementation issues and collaborate with Customer Support, Engineering, and other teams to drive technical escalations to resolution.
Contribute to the success of the organization through knowledge-sharing — internal and external documentation, technical Q&A, and iterating on best practices. Build operational assets such as templates, automation scripts, procedures, and workflows.
Lead multi-workstream engagements and act as the senior technical owner for complex deployments; support pre-sales scoping and solution design; and mentor junior consultants, helping scale the practice through reusable intellectual property.
Experience might include a combination of the skills below:
3+ years in a customer-facing technical implementation or onboarding team, security engineering team, security operations center, or other highly technical team, including 3+ years focused on Zero Trust / SASE.
Strong command of the OSI model and core protocols: TCP/IP, TLS (including TLSv1.3 and mTLS), DNS, HTTP/2.
Deep understanding of Zero Trust technologies: Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), Remote Browser Isolation (RBI), Data Loss Prevention (DLP), CASB, and Cloud Email Security.
Deep understanding of internet and security technologies: forward and reverse proxies with content filtering & DLP, sandboxing, firewalls/NGFW, WAF, bot management, rate limiting, and SSL/IPsec & SSL/TLS VPN appliances and services.
Modern identity: SSO via SAML and OIDC, SCIM user/group provisioning and deprovisioning, LDAP/Active Directory, MFA/FIDO2, and the role of the IdP — with hands-on experience on Microsoft Entra ID, Okta, or Ping.
DNS in depth: DNS filtering, DoH/DoT, conditional forwarding / split-DNS, internal-zone resolution, and local domain fallback.
Endpoints: software distribution and deployment across Windows, macOS, and Linux; Windows and Linux server administration; and client-endpoint troubleshooting across all three platforms.
Networking troubleshooting: debugging network connectivity with standard tools (packet capture, DNS/HTTP tracing).
Ability to manage a project, work to deadlines, and prioritize between competing demands.
Work performed in English; fluency in Spanish or Portuguese is a strong advantage.
Demonstrated technical experience (hands-on-keyboard) with:
At the senior level we expect these to be hands-on-keyboard — configured, deployed, migrated, or troubleshot in production — not just understood conceptually.
Experience working with Reverse & Forward proxies with Content Filtering & DLP technologies
Software distribution & deployment in Microsoft, Mac and Linux environments
Detailed working knowledge of web based security, network segmentation, security proxies, Firewalls and NGFWs, SSL/IPSec and SSL/TLS VPN appliances & services, etc
Integrating identity providers with enterprise applications end to end — SSO (SAML/OIDC) and SCIM provisioning, group/attribute mapping, and troubleshooting the IdP handshake.
Windows & Linux Server system administration
Windows, MacOS and Linux client endpoints troubleshooting
Experience debugging Network connectivity issues using Network Troubleshooting Tools
Preferred but not mandatory:
Automation / Infrastructure-as-Code: Terraform (ideally the Cloudflare provider), REST APIs, Python/Bash scripting, Git, CI/CD, and policy-as-code.
Cloud platforms: AWS / Azure / GCP networking — VPC/VNet, Security Groups / NSG / NACL, cloud-native DNS resolvers (Route 53 Inbound Endpoints, Azure Private DNS), cloud IAM, and deploying connectors in IaaS.
SASE on-ramp networking: IPsec/GRE tunnel configuration, BGP, Anycast, network segmentation for Zero Trust, and SD-WAN / MPLS / WAN-optimization background.
MDM software distribution (Intune, Jamf).
Identity & directory tooling: Microsoft Active Directory, GPO, Entra ID, and Intune.
Observability: log export (Logpush) and SIEM integration (Splunk, Microsoft Sentinel, Elastic, Chronicle); Digital Experience Monitoring (DEX).
Frameworks & compliance: NIST Zero Trust Architecture; GDPR, DORA, NIS2, ISO 27001, PCI DSS, HIPAA, SOC 2 (FedRAMP if US-government work applies).
Certifications: CISSP, CCSP, SC-300, AZ-500, AWS Security Specialty, CCNP/CCIE, CompTIA, or equivalent are a strong plus. Forensic certifications (GCFA, GCFE, GCIA, GCIH) are welcome but not central to this role.
Emerging: familiarity with AI security / shadow-AI governance — AI-tool discovery and gating, and AI Gateway concepts.
Application Deadline:
January 26,
2027
Compensation
Compensation may be adjusted depending on work location.
For SF, SJ, and Bay Area Metro based hires: Estimated annual salary of $163,000 - $224,000
.
For California - Remote, DC Metro, New York City, NY Metro: Estimated annual salary of $156,000 - $215,000
.
For Colorado: Estimated annual salary of $142,000 - $195,000
.
Estimated variable compensation target of $14,200 - $19,500
.
This role is also eligible to earn variable compensation in accordance with Cloudflare's Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Europe - Remote
About the role
As the Team Lead for our Frontend development team, you will play a key role in driving the architecture, development, and delivery of high-quality software solutions. You will lead a group of talented developers, ensuring smooth collaboration, technical innovation, and strong delivery results. Your responsibilities will encompass both hands-on coding and line management, helping the team grow, improve, and thrive in a fast-paced environment.
Our stack
Frontend: Vue.js, Vuex, Vue Router, Nuxt.js (Planned Migration), TypeScript, JavaScript (ES6+), Less, SCSS, Element UI
Testing & Build: Webpack, Playwright
Backend Exposure: Java, Spring Boot, Node.js
Infra & DevOps Exposure: AWS, Kubernetes (K8s), Jenkins, FreeMarker
What you'll be doing
Lead and mentor a team of Frontend developers within the Marketing Tech and Social domain.
Drive high-level architecture and design decisions for complex software systems, ensuring high performance, scalability, and code quality.
Lead major technical migration projects, specifically executing our roadmap to transition the platform to Nuxt.js and Server-Side Rendering (SSR).
Focus heavily on performance engineering, optimizing site load speed, Core Web Vitals, and technical SEO for high-traffic environments.
Maintain a heavily hands-on contribution level (coding, architecture, and code reviews) alongside line management responsibilities.
Manage team members' performance, lead 1-on-1s, drive career development, and handle work allocation.
Drive continuous improvement in development processes, modern tools, and delivery standards across the team.
Collaborate closely with cross-functional stakeholders, backend engineers, and product teams to refine requirements and ship high-quality features.
What you'll bring
8+ years of software development experience with a primary focus on Frontend technologies.
2+ years of experience in a formal leadership or line management role (mentoring, performance evaluations, work allocation).
Strong technical mastery of JavaScript/TypeScript (ES6+), CSS preprocessors (Less/Sass), Webpack, and Git.
Proven experience with state management architectures (e.g., Vuex, Redux, NgRx).
Experience planning and executing large-scale web migrations, particularly with Nuxt.js or Server-Side Rendering (SSR) frameworks.
Strong track record in web performance engineering, Core Web Vitals optimization, and technical SEO.
Experience working in high-traffic, high-scale environments such as MarTech, AdTech, E-commerce, Betting, or Events platforms.
Familiarity with modern end-to-end testing tools (e.g., Playwright) is a plus.
Basic awareness/understanding of backend environments (Java, SpringBoot) and DevOps concepts (AWS, Kubernetes, Jenkins) is a plus.
Excellent communication and stakeholder management skills.
What’s in it for you
Sporty is a remote first company in pursuit of sustainability
A competitive salary + individual performance based bonuses every quarter
28 days paid annual leave
Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
Referral bonuses & flash bonuses
Top of the line equipment
Annual company retreats to provide great internal networking opportunities
Interview Process
Remote video screening with our Talent Acquisition Team
Offline Take home assignment
Remote video interview with Team Members (60 Mins)
Final discussion with the hiring manager (60 mins)
If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.
Location: Romania; Poland; Egypt; North Macedonia; Bulgaria
RemoFirst
is transforming the way businesses hire and manage global teams. Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management. We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups.
We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.
We are looking for a
Senior/Lead Back-End Engineer
with strong experience in both
Python
and
Java
to help us maintain and improve our existing Python-based systems and support the design, build, and strategic transition of parts of our backend to Java. This is a hands-on role with strong technical ownership and exposure to global-scale systems. This role goes beyond simply implementing requirements - you’d be a real product engineer taking extreme ownership over the quality of your product, caring deeply about our customers and what’s being built. You will collaborate with international engineering, product, and design teams in a fully remote setup.
Requirements
What you will bring:
5+ years of backend software development experience
Strong professional experience with Python (Django, FastAPI, Flask, or similar frameworks)
Strong professional experience with Java, preferably using Spring Boot.
Solid understanding of object-oriented design, SOLID principles, and design patterns
Experience designing and consuming RESTful APIs
Experience with relational databases (PostgreSQL, MySQL); exposure to NoSQL databases is a plus
Familiarity with unit testing, integration testing, and test-driven development (TDD)
Experience with CI/CD pipelines, Git, and modern development workflows
Understanding of microservices architecture and distributed systems
Experience working with cloud platforms (AWS preferred)
Strong problem-solving skills and attention to performance and scalability
Excellent written and verbal communication skills in English
What you will do:
Design, develop, and maintain backend services using Python and Java.
Support and contribute to the gradual migration from Python-based services to Java, ensuring stability and continuityBuild and maintain RESTful APIs and backend integrations.
Participate in system design and architectural discussions, especially around service boundaries and migration strategy.
Work with distributed systems and microservices.
Integrate with third-party services and external APIs.
Write clean, well-tested, and maintainable code following best practices.
Participate in code reviews, technical discussions, and knowledge sharing.
Debug production issues and improve system reliability, observability, and performance.
Collaborate effectively with cross-functional teams across time zones.
Benefits
Fully remote role
Opportunity to work on global-scale systems and products
Exposure to international teams and modern engineering practices
High ownership and autonomy in a fast-growing startup environment
A strong culture grounded in speed, ownership, trust, transparency, customer obsession, and excellence.
Real problems, global impact, and the chance to help redefine how the world works.
Location: Brooklyn, NY
Nursing Care Coordinator (LPN / RN)
Location:
Brooklyn, NY (In-Office)
Schedule:
Full-Time
Salary:
$30.00 an hour- $35.00 an hour
About Infinite Medical P.C.
Infinite Medical P.C. is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities. Our partnership with MedElite Healthcare Management Group empowers us to focus on what matters most: providing compassionate, personalized care that meets the unique needs of each resident. Together, we champion continuous innovation and collaboration in our shared mission to redefine senior care across the country.
Position Overview
Infinite Medical P.C. is seeking an on-site, detail-oriented Licensed Nurse (RN) or Licensed Practical Nurse (LPN) to serve as a Nursing Care Coordinator. Operating strategically in an administrative role, you will review and verify chart documentation to ensure compliance and support seamless continuity of care for our patient population.
Key Responsibilities
Compliance & Records Review
: Evaluate patient records and Review Visit Logs (RVLs) to ensure clinical accuracy and strict adherence to CMS and internal operational guidelines.
Quality Assurance
: Identify documentation discrepancies, generate clinical corrections, and submit suggestions for resolution.
Cross-Functional Communication
: Coordinate with HR, Operations, and Clinical teams to resolve inquiries and escalate technical issues promptly.
Professional Development
: Participate in mandatory operational and educational meetings, complete post-training surveys, and cross-train in expanding care management verticals.
Systems Utilization
: Maintain proficiency across primary digital platforms, including Emsow, PointClickCare, Sigma/Matrix, Reliable/Visual, Yardi-One and Google Workspace.
Core Knowledge & Competencies
Clinical Documentation & Chart Review
: Review charts for completeness, accuracy, regulatory compliance, and QA standards.
Care Management
: Expert understanding of chronic disease management, care planning, care transitions, and patient engagement.
LTC & SNF Operations
: Familiarity with Skilled Nursing Facility workflows, common geriatric diagnoses, and interdisciplinary care.
EMR Systems
: Hands-on experience with PointClickCare (PCC), MatrixCare, SigmaCare, or similar healthcare platforms.
Medical Literacy
: Strong grasp of medical terminology, pharmacology, diagnoses, medications, and treatments.
Execution & Communication
: Exceptional attention to detail to find discrepancies, strict time management to meet daily productivity goals, and professional communication skills.
Preferred Knowledge
CMS guidelines for chronic care documentation.
ICD-10 diagnosis coding fundamentals.
Review Visit Log (RVL) completion and clinical review principles.
Microsoft Office and Google Workspace proficiency.
Position Requirements
Licensure
: Valid Registered Nurse (RN) or Licensed Practical Nurse (LPN)
Clinical Expertise
: Strong foundational knowledge of geriatric care and chronic medical conditions.
Schedule
: Commitment to a full-time, on-site, standardized schedule: Monday through Friday, 9:00 AM – 5:30 PM.
Computer work including keyboard and mouse use for extended periods. Occasional standing/walking. Lifting/moving patients. Prolonged sitting.
Compensation & Benefits
Compensation
: $30.00 – $35.00 per hour
Sign-on Bonus
: $1,000
Financial Security
: 401(k) retirement plan
Health & Wellness
: Comprehensive Medical, Dental, and Vision insurance
Life Insurance
: Company-sponsored policy coverage
Time Off
: Accrued Paid Time Off (PTO)
Why Join Infinite Medical P.C.?
Purpose-Driven Work
: Drive meaningful healthcare outcomes and elevate the quality of life for seniors.
Collaborative Culture
: Thrive in a cohesive, mission-driven team environment.
Work-Life Balance
: Enjoy a stable daytime schedule that respects your personal time.
Equal Opportunity Employer
Infinite Medical P.C. is an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment built on mutual respect, free from discrimination based on race, religion, color, national origin, gender, sexual orientation, age, disability, or veteran status.
Note: This job description outlines the general nature and scope of the role; essential functions may evolve to meet changing business demands.
Ready to Make a Difference?
Apply today to join our team and deliver compassionate, compliant, and personalized care where it matters most.
#INDL
Location: Limassol, Cyprus
Workplace: on-site
The Team Lead is responsible for leading a cross-functional engineering team with a focus on delivering operational excellence, fostering team growth, and aligning delivery efforts with business objectives. This is a foundational leadership role that ensures team effectiveness through strategic planning, performance management, and strong collaboration with technical and business stakeholders. The Team Lead acts as a force multiplier, enabling individuals and the team to succeed.
Job Responsibilities
Team Operations & Performance:
Organize and manage the daily operations of the team, including workload planning and delivery execution.
Facilitate key team rituals such as sprint plannings, stand-ups, retrospectives, and grooming sessions.
Act as the primary resolver of team-level blockers and escalate issues when appropriate.
Track key performance metrics and ensure alignment with business expectations.
People Management & Development:
Lead recruitment efforts in collaboration with the hiring team; participate in interviews and decision-making.
Own onboarding and offboarding processes to ensure smooth transitions.
Set clear goals for team members and conduct regular one-on-one meetings to discuss performance, growth, and well-being.
Drive motivation and engagement by fostering a positive team culture and identifying risks of burnout.
Develop and review individual career plans; provide timely and constructive feedback.
Conduct performance reviews and participate in compensation and promotion discussions.
Planning & Prioritization:
Oversee task decomposition and estimation.
Distribute and monitor progress on tasks, ensuring alignment with project goals and team capabilities.
Balance urgent needs with planned initiatives and drive prioritization discussions with stakeholders.
Manage sprint priorities and ensure team members understand focus areas.
Cross-Functional Collaboration:
Act as a central point of contact for product managers, project managers, and other team leads.
Coordinate cross-team tasks and dependencies to reduce delivery friction.
Communicate breaking changes and key updates to relevant teams in a timely manner.
Foster transparency and efficiency in cross-team workflows.
Risk Management:
Monitor and mitigate team-level risks including bus factor, knowledge silos, and delivery blockers.
Proactively address risks related to team structure (e.g., attrition, promotions, reassignments).
Collaborate with Technical Leads to identify and plan for technical risks and maintenance efforts.
Provide input into workforce planning and hiring priorities.
Process & Continuous Improvement:
Track and analyze team-level and product-related metrics; define and maintain baselines.
Challenge the validity and usefulness of existing metrics and propose improvements.
Implement and adapt new team processes, assess adoption, and collect feedback to iterate.
Pilot process innovations at the team level and support broader adoption if successful.
You’ll thrive here if you have
In general:
6+ years in software engineering, with at least 2 years in a leadership or management role.
Experience leading cross-functional teams (engineers, QA, product/design if applicable).
Proven success in delivering projects on time and aligned with business goals.
Familiarity with agile methodologies (Scrum/Kanban), ability to adapt processes.
Prior involvement in recruitment, onboarding, and performance reviews.
Hard Skills:
Strong understanding of the software development lifecycle, architecture, and engineering best practices.
Ability to decompose tasks, estimate workload, prioritize effectively, and track progress.
Experience defining, tracking, and improving delivery, quality, and cycle time metrics.
Ability to identify delivery, knowledge, and people-related risks, and plan mitigation strategies.
Experience managing dependencies, communicating changes, and ensuring alignment across stakeholders.
Ability to implement new processes, measure adoption, and iterate based on feedback.
Soft Skills:
Ability to foster a positive culture, maintain morale, and prevent burnout.
Skilled in goal-setting, career planning, coaching, and giving constructive feedback.
Able to mediate disputes, handle underperformance, and maintain productive dynamics.
Strong communication with both technical and non-technical stakeholders.
Balances immediate delivery needs with long-term improvements and business objectives.
Comfortable adjusting processes, priorities, and focus in changing environments.
Must-have Behaviors:
Takes ownership of delivery and team health.
Proactive in identifying problems before they escalate.
Acts as a force multiplier, enabling others rather than micromanaging.
Challenges assumptions (processes, metrics, plans) constructively.
Demonstrates transparency and fairness in decisions around performance, compensation, and promotions.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport.
Opportunity to obtain an EU passport after 4 years of residence
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Corporate mobile plan (unlimited in Cyprus with roaming included)
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Recruitment process
HR interview (45 min).
First Interview: Team & Process Block (60 min).
Second Interview: Business & Technical Block (60 min).
Possibly can be arranged a Final cultural fit interview / Q&A (60 min).
Location: İstanbul, Türkiye
Workplace: remote
💻 About Kodland
Kodland is an international online education platform helping children and teenagers develop coding, mathematics, digital design, and future-ready technology skills.
Through live online classes and project-based learning, students gain practical digital skills while building confidence, creativity, and problem-solving abilities.
We are now looking for an experienced
Customer Service Specialist
to join our GCC team and support enrolled families throughout their journey with Kodland.
The internal title for this role is
Customer Service Manager (CSM)
. However, this is an individual-contributor position. You will manage customer relationships, requests, and cases—not a team of employees.
🎯 What Will You Do?
As a Customer Service Specialist, you will support parents and students from the moment they join Kodland and help ensure that their learning experience remains smooth, clear, and positive.
Your responsibilities will include:
Communicating with parents through phone, chat, and email
Welcoming newly enrolled families and helping them understand the next steps
Supporting customers with class access, schedules, logins, transfers, freezes, and general course-related questions
Following up with families when students miss lessons or stop attending regularly
Understanding the reason behind customer dissatisfaction and working toward a suitable solution
Handling complaints calmly and professionally
Managing refund requests and discussing possible alternatives with families
Negotiating installment and payment-related solutions within company policies
Responding to objections in a clear, empathetic, and solution-oriented way
Recording all customer interactions and case updates accurately in CRM and helpdesk systems
Coordinating with teaching, technical, finance, and operational teams when additional support is required
Taking ownership of each case until the customer receives a clear resolution
The main goal of this role is not only to answer questions, but also to protect the customer experience, rebuild trust when problems occur, and help families continue their learning journey with Kodland.
🕒 Working Model
This is a fully remote, full-time position.
40 working hours per week
Five working days and two days off
One weekend day is included in the working schedule
Work is organized through scheduled shifts
Regular attendance and reliability are essential
Because customers depend on timely support, employees are expected to follow their assigned schedules consistently and remain available during their working hours.
💰 Compensation
The compensation package consists of:
$185 fixed monthly salary
Up to
$50 monthly KPI bonus
The KPI bonus is based on measurable performance areas such as:
Customer satisfaction
Response and resolution time
Quality of communication
Accuracy of CRM and ticket updates
Successful handling of complaints and customer concerns
Compliance with internal processes
🧭 Training and Onboarding
Successful candidates will complete a structured onboarding and role-training process before managing customer cases independently.
The onboarding process generally includes:
Introduction to Kodland and the customer journey
Customer communication standards
CRM and helpdesk system training
Complaint and objection-handling practice
Refund and installment scenarios
Internal policies and operational processes
Practical cases and role-play sessions
Ongoing feedback and support will be provided by the Team Leader and the Customer Service team.
🚀 What Does Kodland Offer?
100% remote work
Experience in an international EdTech company
Structured onboarding and role training
Ongoing support and regular feedback
Experience with international customers and teams
Development in customer service, retention, negotiation, and operations
Internal career-growth opportunities for strong performers
Employee discounts on Kodland educational programmes
✅ Mandatory Requirements
Fluent Arabic and English communication skills
At least
1–2 years of professional customer service experience
Previous experience handling customers through calls, chat, or email
Practical experience with customer support or ticketing platforms such as:
Omnidesk
Zendesk
Freshdesk
Intercom
Or similar helpdesk systems
Practical experience with CRM systems such as:
amoCRM
Bitrix24
Salesforce
HubSpot
Or another comparable CRM platform
Strong written and verbal communication skills
Confidence in handling complaints and emotionally difficult conversations
Experience responding to customer objections
Ability to discuss refunds, cancellations, installments, and payment concerns professionally
Strong negotiation and problem-solving skills
Ability to remain calm, empathetic, and respectful under pressure
Strong organization and attention to detail
Ability to manage several customer cases and systems simultaneously
Ability to document customer interactions accurately
Availability to work full-time for 40 hours per week
Availability to work one weekend day
A personal laptop or computer suitable for remote work
Stable internet connection and a quiet working environment
Ability to commit to Kodland as the primary professional role
🌟 Experience That Will Be an Advantage
Experience in one or more of the following areas will be considered an advantage:
Customer retention
Refund prevention or cancellation handling
Billing and installment support
Complaint resolution
Customer success
Call centres
Subscription-based services
Online education or EdTech
Supporting parents or family-oriented customers
Working with customer satisfaction or response-time KPIs
Cross-functional coordination with finance, technical, or operations teams
🎯 You May Be a Strong Fit If:
You enjoy helping customers solve real problems
You can listen carefully and identify the concern behind a complaint
You understand that customer service also requires ownership and follow-up
You are comfortable discussing sensitive topics such as refunds and payments
You can protect the customer relationship without making unrealistic promises
You communicate confidently while remaining respectful and empathetic
You can work independently and stay organized in a remote environment
You are comfortable being evaluated through service-quality KPIs
You are looking for a stable role where you can build long-term experience
⚠️ This Role May Not Be Suitable for You If:
You prefer to transfer difficult cases instead of owning them until resolution
You are uncomfortable handling complaints, refunds, or payment discussions
You do not want to work on weekends
You find it difficult to follow fixed processes and document your work
You are looking for a temporary or short-term role
You have frequently changed jobs after very short periods and cannot clearly explain the reasons for those transitions
You are unable to commit consistently to a full-time remote schedule
We understand that career changes can happen for many valid reasons. Candidates should simply be prepared to explain short employment periods and demonstrate their interest in building a stable, long-term professional relationship with Kodland.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
If the idea of contributing to the critical and core services that drive the fundamental functioning and building blocks of data processing involved in our data pipelines, this opportunity fits you well. As an engineer on the core team, you will design, implement, and maintain the central parts of our data pipelines needed to operate the best-in-class reliable, secure, and scalable data movement. You will prioritize the quality, efficiency, and reliability of the responsibility areas of the team while collaborating effectively with other peers and the rest of the engineering organization. The ideal candidate exhibits exceptional technical skills, meticulous attention to detail, creativity, motivation, and a results-oriented mindset.
This is a full-time hybrid position based out of our Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Java17, JUnit5
Docker and Kubernetes
AWS, GCP, Azure
SQL, BigQuery
Bazel, BuildKite
What You’ll Do
Design and implement features and performance improvements to create highly scalable distributed data pipelines on the cloud
Develop, maintain, and test code
Conduct design and code reviews
Collaborate with peers, product managers, customer support, and other stakeholders to deliver the best product with high quality, performance, and scalability.
Understand and fix challenges related to performance and scalability.
Participate periodically in on-call rotation
Participate in the hiring process
Mentor Junior developers
Make Fivetran the most reliable and secure component of our customers’ data infrastructure
Skills We’re Looking For
5+ years of experience in the software industry with a passion for solving complex software engineering problems.
Software engineering foundation - experience designing and developing reusable libraries and experimentation platforms for backend and frontend from scratch leveraging industry best practices.
Experience working with distributed systems
Demonstrated ability to write well-structured and performant code
Ability to lead software design to satisfy project requirements
Experience in code reviews, design, troubleshooting and testing
Experience programming in an object oriented / systems language such as Java, C++, C# etc
Hands-on experience working with any cloud technologies(AWS, GCP, Azure) and containerization methodologies like Docker, K8s
Experience interacting with continuous integration tools like Buidkite
Bonus Skills
Knowledge of observability tools like New Relic/Grafana is a plus
Knowledge of AI tools and usage is a plus
#LI-HYBRID #LI-EM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$174,915
—
$209,906.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Quebec City, Canada; Atlanta, United States
Workplace: remote
Executive Partnership & Relationship Management
Own executive relationships for a select portfolio of high-value and high-potential accounts, serving as the primary strategic partner to C-suite and VP-level stakeholders.
Build a deep understanding of each client’s business, priorities, KPIs, and stakeholder landscape to guide strategic conversations and strengthen the partnership.
Lead QBRs, executive business reviews, and key client conversations, and represent AiDigital alongside agency partners in strategic pitches.
Navigate executive escalations, complex stakeholder dynamics, and internal client politics while insulating execution teams from political and relational friction.
Strategic Advisory & Value Realization
Develop and own strategic account plans focused on long-term retention, relationship depth, and account growth.
Identify opportunities to expand AiDigital’s impact by connecting client business needs with our programmatic, media, and technology capabilities.
Ensure AiDigital’s work is tied to the business outcomes and KPIs that matter to each client, not just campaign-level performance.
Operational Alignment & Strategic Integration
Translate client business priorities into clear direction for Client Service, Strategy, Growth, and Product teams.
Ensure continuity from post-sale handoff through onboarding, execution, retention, and growth, keeping the original strategic vision connected to delivery.
Maintain executive and strategic ownership while Client Service, Strategy, and Technical Account Management own day-to-day execution, media planning, and platform support.
7+ years of experience in programmatic advertising, digital media, or adtech, including significant experience in senior client-facing roles.
Deep hands-on knowledge of the programmatic advertising ecosystem, including DSPs, media buying, measurement, and omnichannel digital media.
Proven experience owning a portfolio of large enterprise or agency accounts, with direct accountability for client retention and account growth.
Experience managing a multi-million-dollar book of business and developing strategic account plans for high-value clients.
Proven track record of building and maintaining relationships with C-suite and VP-level stakeholders.
Demonstrated success retaining and growing existing accounts, with measurable examples of revenue growth, expanded scope, or increased client investment.
Experience leading QBRs, annual planning, executive business reviews, and senior client presentations.
Experience working across the full client lifecycle, from post-sale transition and onboarding through retention, expansion, and renewal.
Strong cross-functional experience working with Client Service, Strategy, Sales/Growth, and Product teams.
Location: Oakland, California, United States, AMER; USA - New York
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the role
Fivetran + dbt Labs is hiring a Senior Manager to lead the Product Design team responsible for dbt Labs. This role reports to the Director of Product Design.
This is an exciting time to join! As Fivetran and dbt Labs come together, you will help shape a coherent product experience, guide the design team through change, and influence the future of AI-powered data products. You will join a strong and talented design organization whose members care deeply about their craft, the practitioners they serve, and one another.
This is a people management and product leadership role for a design leader who wants to shape technical data products at scale. You will manage and develop a team of product designers, shape the UX strategy for dbt products, and partner with Product and Engineering leaders to define how data teams build, transform, govern, and trust their data. You will lead through strategy, coaching, direction, and cross-functional partnership.
What you'll do
Lead the dbt product design team
You will manage and coach a team of product designers who work across dbt platform and CLI-based products. Designers own the full design process from problem definition and research to UX/UI and partnering with eng/PM through delivery. You will build a culture where designers feel supported, challenged, and empowered to do thoughtful, high-quality work for deeply technical users. You will set clear expectations, give actionable feedback, support career growth, and create the conditions for strong design craft.
Own UX strategy for dbt
You will define and drive UX strategy across dbt’s product experience. You will identify the highest-impact experience opportunities, connect design priorities to product outcomes, and partner with Product and Engineering leadership as a strategic peer in roadmap and product direction conversations.
Provide design direction for technical data products
You will set direction for design work across complex workflows used by technical practitioners. You do not need to be an engineer, but you do need enough technical fluency to understand the domain, evaluate tradeoffs, and partner credibly with engineering leaders. You should be comfortable discussing data workflows, ELT, analytics engineering, developer tools, and infrastructure-oriented product experiences.
Shape AI and agentic product experiences
You will lead design strategy for AI-powered and agentic experiences within dbt. This requires more than adding AI features to existing workflows. You will help the team design systems that make AI assistance understandable, useful, and safe for high-stakes technical work. As dbt builds experiences where both humans and AI agents interact with the same data infrastructure, you will also think about how product surfaces need to work for both personas.
Help integrate Fivetran and dbt Labs design
You will play an important role in co-creating a unified product experience and design culture. This is a change-leadership role. You will partner with the Director of Product Design to merge systems, processes, and culture. You will help designers navigate a new organizational context, build strong cross-functional relationships, and create clarity during a period of product and company evolution.
Build an AI-native design operating model
You will operationalize AI across the design lifecycle (from research synthesis and ideation to prototyping, documentation, and design QA). You will establish shared workflows, quality standards, and review practices that help the team move faster without compromising product quality or consistency. In partnership with the Director of Product Design and Product and Engineering leadership, you will also define cross-functional standards for when AI-generated work requires design review, ensuring clear expectations for human oversight, quality, and continuous improvement.
What we're looking for
Required experience
You have 8+ years of product design experience and at least 5 years managing product designers.
Strong people management skills, including coaching, performance development, direct feedback, and team culture building.
Strong cross-functional leadership with Product, Engineering, Research, Data, Marketing, and executive stakeholders.
Deep care for craft, with a leadership style focused on direction, critique, strategy, and coaching rather than acting as the primary IC designer.
Designing for, or leading teams that design for, technically complex products such as ELT, data infrastructure, analytics engineering, developer tools, cloud platforms, data governance, observability, or adjacent enterprise infrastructure products.
Designing AI-powered or agentic product experiences. You understand the difference between a lightweight AI feature, a copilot, and an agentic workflow.
Experience operationalizing AI workflows for product design teams that goes way beyond AI prototyping. You have defined how designers use AI across the design lifecycle and have established the workflows, standards, review practices, and quality thresholds needed to make AI-assisted work effective at team scale.
Owning UX strategy for a meaningful product area. You can show how your design strategy influenced product direction, not just how your team delivered screens.
Strong technical fluency. You can reason about complex systems, understand engineering constraints, and discuss tradeoffs with Product and Engineering partners.
Experience designing for expert technical users such as data engineers, analytics engineers, software engineers, platform teams, or security teams.
#LI-DJ1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$201,765
—
$252,206 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
УдалённоМексика; Open to residents of New Mexico
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Amsterdam; Kindly note relocation support is not offered for this position
Dubai, United Arab Emirates; Al Khobar, Saudi Arabia
География найма не уточнена
leadOur core working hours are 10am-3pm in your local time zone with flexibility outside of this
УдалённоleadRomania; Poland; Egypt; North Macedonia; Bulgaria; Collaborate effectively with cross-functional teams across time zones
США; is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities
ОфисleadLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
Удалённоİstanbul, Türkiye
Oakland, California, United States, AMER
УдалённоQuebec City, Canada; Atlanta, United States
seniorOakland, California, United States, AMER; USA - New York