Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX
Dallas, TX
Raleigh, NC
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise commerical clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Chicago
The Legal team at Asana works collaboratively across functions to achieve our ambitious mission of fostering effortless teamwork for everyone
. We are a tightly-knit and cooperative group committed to supporting teams throughout the organization, ensuring they have the necessary resources for success while protecting Asana's core values and interests
. As a Legal Operations Analyst, you will co-create and drive projects, processes, and enablement to elevate the effectiveness of the Legal & Stock Team while partnering cross-functionally to optimize legal technology and workflows.
This
role is based in our Chicago office with an office-centric hybrid schedule
. The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on Wednesdays
. Working from home on Fridays d
epends on the type of work you do and the teams with which you partner
. If you're interviewi
ng for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Administer contracts within the management system (Ironclad) and oversee signature routing in compliance with our global signature policy, ensuring metadata integrity and repository upkeep.
Design, build, and deploy automated workflows and self-service tools to streamline operations, eliminate administrative bottlenecks, and accelerate turnaround times.
Administer the e-billing platform (Brightflag), managing matters, rate reviews, outside counsel onboarding, and invoice processing in partnership with Finance on purchase orders and accruals.
Develop and deliver actionable analytics, reports, and dashboards on department KPIs, cycle times, and resource utilization to inform strategic improvements.
Partner with cross-functional stakeholders (e.g., Finance, Sales, Enterprise Technology) and serve as a reliable lead for legal operations requests, bug fixes, and general troubleshooting.
Design and facilitate legal enablement programs and documentation—including training sessions, playbooks, and FAQs—to drive adoption of legal tools and policies.
Evaluate and pilot AI tools and emerging technology solutions to drive productivity, automate routine tasks, and support data-informed decision-making.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
.
Proven experience in legal operations, legal engineering, or legal technology administration, preferably within a high-growth technology environment.
Deep familiarity with legal operations tools (such as Ironclad, Brightflag, Salesforce, and DocuSign), along with hands-on practice mapping business processes or building workflows in no-code/low-code tools.
Strong proficiency with modern work management tools (e.g., Asana) to structure complex deliverables, organize project timelines, and automate cross-functional handoffs.
Strong analytical and problem-solving skills, with comfort gathering, synthesizing, and communicating quantitative data into practical business insights.
Clear, empathetic, and adaptable communication skills, with an abil
ity to translate complex processes for varied stakeholders and thrive across shifting priorities.
At Asana, we're committed to building teams that include a variety o
f backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission
. If you're interested in this role and don't meet ever
y listed requirement, we still encourage you to apply
.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our miss
ion
. We believe that compensation should be reflective of the value you create relative to the market value of your role
. To ensure pay is
fair and
not impacted by biases, we're committed to looking at market value which is wh
y we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is between $125,000 - $142,000. The actual base salary will vary based on various factors, including market and individual qualifications
objectively assessed during the interview process
. The listed range above is a guideline, and the base salary range for this role may be modified
.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
We strive to provide equita
ble and competitive benefits packages that support our employees worldwide and include
:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the team
The Integrity and Attestation team's remit is to prove what is running at Anthropic: what code it is, where it came from, and whether the machine underneath it is in a known-good state. We build the systems that cryptographically verify build artifacts, model weights, and machines, from hardware roots of trust through firmware and boot to the credentials a workload receives. We also secure the management plane of our servers. These controls protect our model weights and customer data across cloud providers and bare-metal AI data centers, including sites operated by partners.
We are hiring an Engineering Manager to lead this team. Anthropic is bringing up new compute quickly, across new hardware platforms and new partners, and each one has to meet the same bar. In this role you will set the team's charter, practices, and priorities. You will partner with our infrastructure, data center, and hardware teams, as well as outside vendors, so that integrity is designed in rather than added later. The goal is simple to state: a machine gets secrets and workloads only after it proves it should, and a new site reaches that bar without slowing down compute.
About the role
Own the integrity roadmap: threat model from silicon and firmware up through the operating system and workloads, decide what to build, and deliver it
Be able to reason about the design and implementation of remote attestation, measured and verified boot, hardware roots of trust (TPM, SPDM), machine identity, and the reference values that define known-good
Make attestation the default path, so machines receive credentials and join clusters only after proving their firmware, system software, and security configuration, with no human in the loop
Build provenance for what we deploy: signed build artifacts and model weights, independent verification, and tamper-evident transparency logs
Lead the protection of sensitive data in use and at rest, including encryption and the chokepoints that control access to it
Secure the server management plane across every site: scoped and audited access to baseboard management controllers and management of per-device credentials
Make security repeatable as compute grows, so a new site or hardware platform inherits these controls in hours, not weeks
Join compute bring-up, data center, and hardware teams at design time
Define clear ownership with partner teams: when operations move to another team, your team keeps the security properties and can prove they still hold
Own the integrity evidence for our security goals and compliance: the invariants hold, and you can prove it
Hire, grow, and retain senior security software engineers; own their career development, and set the practices the team runs on as it scales
Who you are
Low ego, high empathy; has built diverse teams and has former reports who would vouch for them.
Experience managing infrastructure or security engineering teams, including hiring, developing, and managing senior and staff engineers
Has grown engineers into staff or lead roles, and experience with performance management
Created and maintained a high performing in hypergrowth environments. Kept a team intact and delivering through reorgs, charter changes, or leadership turnover
Experience owning a security or infrastructure domain end to end: setting multi-year strategy, delivering year-long cross-organizational work with little direction, and answering to executives for its risk and tradeoffs
An appreciation for distributed systems and properties beyond security, including reliability, efficiency, and maintainability
Scaled a team and its systems together through hypergrowth, where last quarter's architecture was already too small
Hands-on engineering in at least one of: platform security, secure boot and firmware, hardware roots of trust, confidential computing, or software supply chain integrity
Threat modeling and risk assessment for systems that span hardware and software, with strong security judgment and pragmatism
Comfortable leading through ambiguity with multiple partner teams and outside vendors, where you don't control the hardware or the schedule
You may be a good fit if you have:
At least 5+ years managing engineering teams and 8+ years hands-on in platform, infrastructure, or security engineering
Built or operated remote attestation, device identity, or fleet-wide boot integrity at production scale
Worked with BMCs, Redfish, GPU or accelerator attestation, or large-scale bare-metal provisioning
Experience with Nitro, SEV-SNP, TDX, or similar confidential computing platforms
Built signing, provenance, or transparency systems such as Sigstore, SLSA, or binary transparency
Designed key management or offline ceremonies for high-value secrets
Worked in high-assurance environments where controls had to be evidenced, not just deployed
Taken infrastructure from zero to one and then to maturity: built the first version where nothing existed, then run and hardened it into a system other teams depend on
Built or rebuilt a hiring loop and held the bar while adding headcount quickly
Pragmatic and steady: cares about unblocking research, product and compute as much as a clean architecture, and brings patience and judgment to opinionated senior engineers
Clear and persuasive communicator in writing and in person
Familiarity with AI security and safety concepts
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
Ramp is hiring Customer Activation Manager for Stack, Ramp's purpose-built AI accounting platform https://ramp.com/stack for accounting firms and in-house finance teams. Its agents follow each team's processes across connected systems to complete reviewable accounting work, from recurring tasks through close and reconciliations. You will help customers identify use cases, translate their accounting process into a practical implementation plan, and build trust in agentic bookkeeping through results, impact, and deployment. You will own the customer-facing path from discovery through adoption, partner with specialists on technical setup, and help shape the playbook as the product grows. This role calls for accounting judgment, experience bringing software or process change to life with customers, and an understanding of agentic workflows.
WHAT YOU’LL DO
- Learn how each customer handles close, reconciliations, journal entries, exceptions, and review today; identify where Stack and agentic workflows can deliver useful value.
- Translate the current process into an implementation plan with clear inputs, owners, dependencies, validation steps, and human review.
- Guide Controllers, accountants, and other stakeholders from discovery through first use, training, and repeat adoption; adjust the plan when confidence or usage stalls.
- Coordinate with Sales, Customer Success, Product, and other Ramp teams on deployments as well as process, systems, and product improvements
- Act as an advocate and expert on AI-assisted accounting work
- Turn early customer learnings into reusable discovery questions, launch steps, and adoption practices for the next implementation.
WHAT YOU’LL NEED
- Roughly 4+ years of relevant experience in customer success, software implementation, accounting systems implementation, finance transformation, consulting, or a related customer-facing role; level is flexible based on experience.
- Hands-on accounting fluency: you can explain source data, close or reconciliation steps, exceptions, controls, and sign-off with concrete examples.
- Experience translating an accounting or finance workflow into a software implementation or process change, with evidence of what improved.
- Ownership of customer or client adoption beyond setup, including stakeholder alignment, training, troubleshooting, and follow-through.
- Clear communication with both finance leaders and hands-on accountants, especially when a proposed automation needs validation or a change in scope.
- Comfort creating a plan and reusable process when the product and implementation motion are still evolving.
NICE TO HAVES
- CPA, public accounting, controllership, or accounting advisory experience paired with software implementation or consulting.
- Experience with accounting automation, close management, or forward-deployed accounting work.
- Familiarity with ERP or accounting-system integrations and the data or permission issues that arise during implementation.
- Experience helping accounting teams adopt AI-assisted workflows with appropriate human review.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote - United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Network Supply Manager will be responsible for operational procurement activities supporting Nebius network infrastructure and data-center projects across the United States.
The role will primarily focus on U.S. projects, suppliers, deployments, and operational procurement requirements. The successful candidate must also be willing and able to support network connectivity and data-center projects in other regions based on business priorities and team requirements.
The position covers supplier sourcing, RFQs, proposal evaluation, commercial negotiations, contract execution, purchase orders, invoice processing, payment tracking, and supplier onboarding. The role will work closely with Engineering, Finance, Legal, Data Center, and other internal teams to ensure procurement activities are completed efficiently and in accordance with Nebius procurement policies.
The successful candidate should understand the U.S. telecommunications supplier landscape and have general knowledge of major global telecommunications carriers, infrastructure providers, and data-center operators.
Key Responsibilities
Take primary ownership of operational procurement for network connectivity, IP address resources, and data-center services across the United States.
Support global network infrastructure and data-center projects in other regions as required by business priorities.
Identify, evaluate, and engage regional and global telecommunications suppliers.
Conduct RFQs, evaluate and compare supplier proposals, negotiate commercial terms, and support contract execution.
Process and track purchase requests, purchase orders, invoices, and payments using ERP and procurement systems.
Coordinate procurement activities with Engineering, Finance, Legal, Data Center, and other internal stakeholders.
Support supplier onboarding, qualification, due diligence, and contract-management processes.
Procure services including IP Transit, Dedicated Internet Access (DIA), Data Center Interconnect (DCI), Dark Fiber, wavelength services (DWDM), Managed Optical Fiber Networks (MOFN), colocation, cross-connects, Remote Hands, and Network as a Service (NaaS).
Support the sourcing, purchase, leasing, transfer, and commercial evaluation of IPv4 and IPv6 address resources.
Ensure compliance with Nebius procurement policies, competitive sourcing requirements, and internal approval processes.
Build and maintain strong relationships with U.S. regional suppliers and global service providers.
Key Requirements
A minimum of 3 years of experience in IT procurement, telecommunications procurement, strategic sourcing, or procurement operations.
Experience with supplier sourcing, RFQs, proposal evaluation, and commercial negotiations.
Experience using ERP, procure-to-pay, or procurement-management systems.
General understanding of telecommunications, network connectivity, and data-center services.
General knowledge of major global telecommunications carriers, network infrastructure providers, and data-center operators.
Ability to evaluate supplier proposals based on pricing, technical and commercial scope, delivery timelines, service levels, and contractual terms.
Ability to manage multiple procurement requests and competing priorities simultaneously.
Strong organizational, analytical, negotiation, and stakeholder-management skills.
High attention to detail and the ability to maintain complete and accurate procurement records.
Ability to collaborate effectively with technical, financial, legal, and operational stakeholders.
Willingness and flexibility to support procurement activities and projects outside the United States when required.
Professional fluency in English.
Highly Desirable Experience
Procurement or supplier-management experience within the U.S. telecommunications or data-center market.
Experience working with U.S. regional carriers, global telecommunications providers, data-center operators, and network infrastructure suppliers.
Experience supporting data-center deployments, network expansions, or Point of Presence (PoP) projects in the United States.
Knowledge of the U.S. supplier landscape, commercial practices, delivery challenges, and relevant regulatory considerations.
Nice to Have
Experience procuring telecommunications or network services such as IP Transit, DIA, DCI, Dark Fiber, DWDM, cross-connects, colocation, and Remote Hands.
Experience with MOFN solutions or other dedicated fiber infrastructure models.
Experience with Network as a Service solutions.
Experience sourcing, purchasing, leasing, or transferring IPv4 and IPv6 address resources.
Familiarity with IP address due diligence, reputation checks, Regional Internet Registries, and address-transfer processes.
Experience supporting global network infrastructure or data-center expansion projects.
About Nebius
Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training.
Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).
Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East.
Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day.
If you’re up to the challenge and are excited about AI and ML as much as we are, join us!
#LI-JH1
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$100,000
—
$140,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
WHOOP is hiring a Software Engineer II to join the Business Systems team. In this role, you will design, build, and maintain internal tools and integrations that power our business operations. You’ll work cross-functionally with teams across WHOOP to ensure that our systems are scalable, reliable, and efficient, directly impacting how we serve members and scale the business.
RESPONSIBILITIES:
- Develop, test, and deploy scalable software solutions that support internal operations, including integrations between business applications and services
- Partner with stakeholders across Finance, Operations (Supply Chain, Manufacturing, Quality, Logistics), Membership Services, and other teams to gather requirements and translate them into technical solutions
- Interface with critical business systems: NetSuite, Salesforce, Stripe, Boomi, and more, ensuring reliability, performance, and security
- Contribute to the design and implementation of APIs, data pipelines, and automation to improve business efficiency
- Collaborate with other engineers to share knowledge, establish best practices, and improve engineering processes
- Work collaboratively in a high growth environment with a product minded approach
- Consistently deliver features and code with an iterative approach
- Coach and up-level engineers in your team and neighboring teams through direct and indirect mentorship
QUALIFICATIONS:
- BS in Computer Science, Engineering, or equivalent experience
- 2–4 years of professional software development experience
- Proficiency in at least one modern programming language (e.g., Python, Java, JavaScript/TypeScript)
- Experience in API design, integrations, or middleware in a business systems environment
- Experience in relational database design, data modeling, and query optimization
- Strong problem-solving skills and ability to translate business needs into technical solutions
- Experience developing large scale, production-quality web applications
- Thrives with autonomy, with a positive attitude and ownership mentality
- Excellent communication and collaboration skills, with an eagerness to work cross-functionally
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $125,000 - $175,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: London & San Francisco
Workplace: onsite
Application deadline: We are conducting interviews actively and aim to fill this role as soon as we find someone suitable.
ABOUT THE OPPORTUNITY
The OpenAI/Hugging Face incident may be the biggest warning shot we get before catastrophic loss-of-control. In its aftermath, Anthropic and OpenAI committed to giving embedded evaluators an unprecedented level of access.
Embedded evaluations are the best existing method to find out whether alignment is on track. With OpenAI predicting an automated researcher by March 2028, we don't have time to start with an MVP embedded evaluation and iteratively improve it. The first embedded evaluations will set the standard and we have to get it right.
As a fundamental researcher, your ground-breaking discoveries will make our embedded evaluations better. For example, our fundamental science team's paper “Measuring Reward-Seeking via Contrastive Belief Updates” can be adapted by embedded evaluators. We want more breakthroughs like this.
We are also developing a “Science of Scheming”. The goal is ambitious and we’re looking for Research Scientists and Research Engineers who are excited to build a new hard science from the ground up.
KEY RESPONSIBILITIES
Collaborate with leading AI developers. We partner with multiple labs, giving you access to a breadth of models that no single AI lab could offer. Through long-term research collaborations, your work directly impacts how the most capable AI systems are built and deployed.
Deeply study the RL dynamics that lead to the emergence of reward-seeking, evaluation awareness or misaligned preferences. Design and train model organisms, and scale your insights to frontier systems.
Work towards “Scaling laws of scheming”. Build the empirical foundations to predict how scheming risks evolve as models scale in capability.
Develop novel and ambitious evaluation techniques that have a chance of scaling to highly evaluation aware models.
Deep dive into AI cognition. Discover patterns in the reasoning processes of frontier AI systems that no one else has ever observed before.
Note: We are not hiring for interpretability roles.
KEY REQUIREMENTS
Fast-paced empirical research:
You can design and execute experiments. You always strive to speed up iteration cycles and relentlessly drive progress towards the next empirical milestone.
AI power-user:
You’re capable of using AI to accelerate your work, technical or otherwise. You have experience using different models, know which ones to use for which tasks, when not to use AI, and always experiment with new AI workflows.
Conceptual thinking and writing
: You are familiar with prior work on AI scheming, from classic literature like
Is Power-Seeking AI an Existential Risk?
to modern research. You have done enough deep thinking about the problem to generate some original ideas. Given vague and underspecified concepts, you come up with clarifying insights, clever ideas for experiments, and detailed plans. To explain your work, you can produce high-quality scientific writing, figures, blog posts, microsites, and tweet threads.
Intense interest in AI progress:
You always stay up to date on the latest model releases, and continuously tinker with new and creative AI workflows to speed up your work. You are fascinated by AI cognition and actively spend time trying to understand how they think.
Experience RL-training LLMs:
You have hands-on experience in training LLMs via reinforcement learning. You have encountered and resolved countless painful issues from GPU failures to debugging learning instabilities.
Strong analytical skills:
You bring rigorous quantitative chops from working on fields such as scaling laws in LLMs, statistical physics, dynamical systems, applied statistics etc. You're comfortable building mathematical models of empirical phenomena and know how to extract signal from noisy data.
Mission commitment:
Apollo estimates that RSI will happen soon, and we are extremely concerned that AGI will catastrophically not be aligned with human values. Hence we have an “intense, but in a good way”
culture
. We will ask a lot from you, but in return you will personally have a large impact on loss-of-control risk.
NICE TO HAVES
Software engineering skills:
Strong software engineering skills correlate highly with effective execution, even in an era of AI agents. Our entire stack uses Python.
Project management experience:
We are rapidly growing while executing high-quality research projects as fast as possible. You have previously managed strong ICs and can keep research projects on schedule despite unexpected delays or surprising experiment results.
We want to emphasize that people who feel they don’t fulfill all of these characteristics but think they would be a good fit for the position, nonetheless, are strongly encouraged to apply. We believe that excellent candidates can come from a variety of backgrounds and are excited to give you opportunities to shine. We don’t require a formal background or industry experience and welcome self-taught candidates.
BENEFITS
This role offers a market-competitive salary, equity, and competitive benefits.
Depending on your experience, you may be offered a Lead or individual contributor position.
Salary:
Recognised experts who can lead projects of significant scope: USD 350,000 - USD 590,000 or £230,000 - £395,000
Strong individual contributors: USD 245,000 - USD 405,000 or £160,000 - £270,000
Unlimited vacation
Unlimited sick leave
Up to 6 months of paid parental leave
Comprehensive health, dental and vision insurance
Retirement savings with competitive employer matching (e.g. 401(k) for US employees)
Lunch, dinner, and snacks are provided for all employees on workdays
Paid work trips, including staff retreats, business trips, and relevant conferences
A yearly $1,000 (USD) professional development budget
Relocation support and visa fees (if applicable). We are able to sponsor visas to the UK and US.
LOGISTICS
Time Allocation
: Full-time
Location
: This is an in-person role working out of our London or San Francisco office. We offer flexible working hours and wfh arrangements. Remote candidates will only be considered if they are exceptional and can travel at least 1 week/month to either office.
Visa sponsorship:
We sponsor visas in both the UK and US. Sponsorship isn't guaranteed for every role or candidate, but if we make you an offer, we'll work with you to find the right visa route.
ABOUT APOLLO RESEARCH
The rapid rise in AI capabilities offers tremendous opportunities, but also presents significant risks. At Apollo Research, we’re primarily concerned with risks from Loss of Control, i.e. risks coming from the model itself rather than e.g. humans misusing the AI. We’re particularly concerned with deceptive alignment / scheming, a phenomenon where a model appears to be aligned but is, in fact, misaligned and capable of evading human oversight.
We work on the detection of scheming (e.g., building evaluations and novel evaluation techniques), the science of scheming (e.g., model organisms and the study of scaling trends), and scheming mitigations (e.g., control). We closely work with multiple frontier AI companies, e.g. to test their models before deployment and collaborate on fundamental research.
At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you’re interested in more details about what it’s like working at Apollo, you can find more information here.
ABOUT THE TEAM
Alex Meinke leads the fundamental science team’s research agenda with guidance from Marius Hobbhahn, though team members lead individual projects. You will mostly work with the fundamental science team as well as our team of software engineers, but you will likely sometimes interact with the governance team to translate technical knowledge into concrete recommendations. You can find our full team here.
Equality Statement: Apollo Research is an Equal Opportunity Employer. We value diversity and are committed to providing equal opportunities to all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
How to apply: Please complete the application form with your CV. The provision of a cover letter is optional but not necessary. Please also feel free to share links to relevant work samples.
About the interview process: Our multi-stage process includes a screening interview, 3 technical interviews, and a final interview with Marius (CEO). The technical interviews will be closely related to tasks the candidate would do on the job. There are no LeetCode-style general coding interviews. If you want to prepare for the interviews, we suggest looking at one of our papers or blog posts published in the last 12 months. Then either (a) replicate/extend the result hands-on, or (b) identify a conceptual limitation and write a shovel-ready project plan that would address it.
Your Privacy and Fairness in Our Recruitment Process: We are committed to protecting your data, ensuring fairness, and adhering to workplace fairness principles in our recruitment process. To enhance hiring efficiency, we use AI-powered tools to assist with tasks such as resume screening. These tools are designed and deployed in compliance with internationally recognized AI governance frameworks. Your personal data is handled securely and transparently. We adopt a human-centred approach: all resumes are screened by a human and final hiring decisions are made by our team. If you have questions about how your data is processed or wish to report concerns about fairness, please contact us at info@apolloresearch.ai.
We’re looking for a Senior Product Builder to own the backend and architecture that let Hub manage a whole fleet of clusters. Your first focus will be the mechanism that sends access, secret, tenant and licence changes out to every connected cluster and brings deployments, health and audit records .
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Lead infrastructure architecture and core platform development for the AI Native era, covering CI/CD, AIOps, observability, and monorepo engineering. Build platforms that support multiple programming languages across host-based and containerized environments.
Use platform engineering, intelligent tooling, and automated quality controls to enable developers and AI agents to work together, improving developer productivity, software quality, and production reliability.
What You’ll Be Doing
Infrastructure Architecture and Evolution:
Define platform architecture, technical standards, and roadmaps, balancing scalability, reliability, security, and cost. Lead critical component design, hands-on development, and implementation across teams.
AI Native Engineering Capabilities:
Connect code, documentation, dependencies, test results, and runtime data into usable engineering context. Expose capabilities through APIs, CLIs, and SDKs for developers and agents to understand and review code, run tests, and resolve issues. Establish task evaluations, output validation, and execution permissions.
Infrastructure for Multiple Languages:
Build extensible toolchains, dependency management, testing, and delivery capabilities for ecosystems such as Go, Java, Python, C++, and Rust. Use standard protocols and SDKs to support communication across languages, interface compatibility, and consistent telemetry, reducing platform integration effort.
Monorepo
and Build Systems:
Define repository structure, module boundaries, dependency policies, and code ownership to support changes across modules and independent service releases. Apply practices from systems such as Bazel and Buck2 to deliver incremental and reproducible builds, affected-test selection, remote caching, and remote execution.
CI/CD
and Quality Engineering:
Build shared platforms for builds, tests, artifacts, and releases across hosts and containers. Improve configuration governance, automated quality gates, progressive delivery, health verification, and rollback to shorten delivery cycles and reduce change risk.
Observability and Reliability:
Unify metrics, logs, traces, and profiling, linking telemetry to code, configuration, dependencies, and deployments. Establish SLIs, SLOs, error budgets, and alerting practices, and feed production findings back into engineering quality improvements.
AIOps and Automated Remediation:
Combine telemetry, topology, change history, and operational knowledge to enable anomaly detection, incident investigation, root cause analysis, and controlled remediation. Use incident replay, evaluation, and feedback to reduce recovery time and repetitive operational work.
What We Look For In You
Bachelor’s degree in Computer Science or a related field, or equivalent practical experience. At least 8 years of infrastructure or platform engineering experience, including 3 years in architecture or technical leadership.
Deep expertise in at least one of CI/CD, build systems, observability, or AIOps, with experience designing, implementing, and operating large production systems.
Strong knowledge of Linux, networking, distributed systems, and troubleshooting. Experience with deployment, configuration management, resource isolation, and production diagnostics in host-based and Kubernetes environments.
Experience building infrastructure for multiple languages, with an understanding of toolchain, dependency, and runtime differences. Ability to design shared platform interfaces and extensible language integrations.
Familiarity with open-source infrastructure practices originating at Google or Meta, such as build and dependency management with Bazel or Buck2, or cross-language communication and interface contracts with gRPC and Protocol Buffers. Experience evaluating, integrating, or optimizing relevant technologies.
Experience with automated testing, quality gates, and release engineering, using observability and reliability measures to improve delivery workflows.
Practical experience applying LLMs or agents to engineering workflows, including context construction, tool use, task orchestration, evaluation, and safe execution.
Proficiency in at least one of Go, Python, Java, C++, or Rust, with strong hands-on coding and debugging skills. Ability to drive implementation through design reviews, technical guidance, and collaboration across teams.
Nice to Haves
Experience at Google, Meta, or other leading technology companies, and a background in infrastructure, developer productivity, or AI Native engineering platforms, are preferred.
Leading large monorepos, build platforms supporting multiple languages, remote execution platforms, or enterprise developer productivity platforms.
Building AI-powered code review, test generation, incident diagnosis, or automated remediation systems and validating them in production.
Operating large environments spanning hosts and containers, improving software supply chain security, or contributing to relevant open-source projects.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
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OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
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's
Candidate Privacy Notice
.
Location: United States
Senior Engineering Manager, Data & AI
Lead the engineering team behind Foundry, Insights, Intel, and Voice: the agents, analytics, and data intelligence of the modern freight platform.
About the Role
Remote, United States. Some travel is required for team onsites, customer visits, and industry events. Relocation assistance is not provided.
The Senior Engineering Manager, Data & AI leads the engineering group behind Foundry, Insights, Intel, and Voice. You'll own the group's technical strategy, delivery, and quality, hire and develop its engineers, and stay hands-on by prototyping, writing evals, reading traces, and reviewing architecture in depth.
The team is about eight engineers today and growing. It also owns the shared foundation those products run on: a context graph that connects loads, trips, carriers, drivers, customers, documents, and conversations; event-sourced platform data streaming into the warehouse; and the evals, tracing, guardrails, and model routing every agent depends on.
Alvys facilitates more than $1 billion in funds every month across invoices, carrier payments, and driver settlements. Behind that volume is one of the richest operational datasets in freight. This team turns it into agents that do real work and intelligence customers can't get anywhere else.
Engineering leaders at Alvys are builders. Expect to spend about a third of your time building. You'll set the standard for how an AI-first team works: coding agents in the daily workflow, evals before scale, and production evidence over demos.
The platform runs on .NET (C#, and increasingly F#), TypeScript, and Python on Azure and AKS, with Cosmos DB, Postgres, Elasticsearch, Snowflake, dbt, and Fivetran underneath.
We're looking for someone who treats AI as a first-class material, both in what we build for customers and in how the engineering team works.
Industry Insight
Freight runs on phone calls, emails, PDFs, and tribal knowledge. The U.S. trucking industry is worth approximately $1 trillion today and is projected to grow by roughly 60% to nearly $1.5 trillion over the next decade.
Yet the work that moves that freight is still largely manual. Nearly 580,000 active U.S. motor carriers operate in a highly fragmented market; 91.5% run 10 or fewer trucks, and 99.3% run 100 or fewer. Few of these businesses will ever build a data team of their own. Every check call answered, rate confirmation read, and exception caught by software is time back for a small team running on thin margins.
Freight data is also structurally messy. A single load spans brokers, carriers, drivers, shippers, and documents, each with its own identifiers, and the truth lives across EDI messages, phone calls, and free text. Generic AI tooling doesn't model any of this. That's why we're building a context graph grounded in how freight actually moves.
Agents can now answer the phone, read documents, query operational data, and take actions inside a TMS. In freight, those actions move trucks and money. They must be correct, auditable, and safe.
About Alvys
Alvys is building the operating system for modern freight. Our AI-powered, cloud-native platform brings dispatch, driver mobile, safety and compliance, billing and settlements, native EDI, reporting, integrations, and automation into one product.
We were founded in 2020 by freight industry insiders who were tired of software built by people who had never moved a load. That combination of deep customer empathy and ambitious technology still defines us. We visit customers, learn how the work actually happens, prototype quickly, debate ideas openly, and turn the best ones into products people rely on.
More than 3,000 trucking and brokerage companies use Alvys today, including larger fleets with increasingly sophisticated operations. We've raised $77M to date, including a $40M Series B. That gives us real momentum and room to make bold bets, while remaining early enough that a great engineering leader can materially shape the product, team, and company.
We are building more than a modern interface for a traditional TMS. Foundry, our agent platform within Alvys, helps freight teams make decisions and complete work, and this team builds it. You'll work with curious, direct, low-ego people who solve hard problems, move quickly from prototype to production, and measure customer impact.
Our Principles
AI makes building cheap. It does not make judgment cheap.
The constraint has moved from writing code to deciding what to build and proving it is right. Agents belong in the middle of the pipeline. People remain accountable at both ends. These principles turn that into how we work every day.
Own the outcome
You own what you ship. "AI wrote it" is not an answer.
Judgment stays human. People decide what matters and whether the result is correct.
Verify independently
Generation and verification are separate. Tests, review, and approval run independently of the agent that did the work.
Autonomy is earned per workflow. Agents advance only on measured precision against human-verified outcomes. No number, no promotion.
Design for control
AI-first means security-first. Customer data stays on approved infrastructure under managed identity.
Cost is an engineering constraint. Every shared workflow has termination conditions and bounded fan-out.
Build durable systems
Knowledge is tool-agnostic. Reviewed intent lives once; vendor-specific machinery is generated from it.
Multiple vendors are a design assumption. Durable workflows don't couple to one model or harness.
Twice is a pattern. Automate repeated work and share it within 48 hours.
The Data & AI Portfolio
The Data & AI portfolio covers Foundry, our embedded automation and agent platform, including a unified agent chat that answers questions and takes actions; Insights, conversational analytics grounded in each customer's own operating data; Intel, proprietary data intelligence drawn from third-party, licensed, and proprietary data sources; and Voice, AI voice and chat agents for load status, driver check calls, and the follow-ups in between. It also includes the shared foundation: the context graph, the data platform that feeds it, and the evals, tracing, guardrails, and model routing behind every agent.
Why This Role
Few engineering leadership roles combine frontier AI work, a proprietary dataset, and an industry this underserved. This one does.
You build at the frontier, in production.
Context graphs, self-learning agents, voice agents, and agentic automation are still being figured out across the industry. Here you ship them to real customers, on live freight operations, not benchmarks.
You work with data no one else has.
More than 3,000 trucking and brokerage companies run on Alvys, and more than $1 billion in funds moves through the platform every month. Combined with third-party and licensed sources, that data is the raw material for intelligence no single fleet or brokerage could build alone.
Your work changes how an industry operates.
With 91.5% of carriers running 10 or fewer trucks, most of our customers will never hire a data team. The agents you build give a small business the leverage of a much larger one.
You own a portfolio, not a feature.
Four products share one platform. You set its architecture, choose its models and vendors, and decide where the team invests as it grows.
You shape the team from the start.
The group is about eight engineers today. You'll hire the next wave and set the standard for how an AI-first engineering team works at Alvys.
You stay close to the decisions.
You report to the Head of Engineering, work directly with customers and our Forward Deployed Engineering team, and have a direct line into company planning, backed by a $40M Series B.
What You'll Be Responsible For
Leading and Growing the Team
Manage, coach, and develop a team of about eight engineers, including senior engineers and tech leads, and grow it as the portfolio expands.
Hire senior and staff engineers, and keep the quality bar high as the team scales.
Run the team AI-first, with coding agents in the daily workflow and clear standards for how AI-written code is reviewed, tested, and shipped.
Owning Technical Strategy
Set technical direction for agents, data, and the context graph, and make the build, buy, and model calls with cost, quality, and speed in view.
Make tradeoffs across four products that share one platform, including what gets built, what gets cut, and where the team invests.
Building Agents That Learn
Own the agent development lifecycle from prototype to production to continuous improvement.
Build self-learning loops so agents improve from outcomes, user corrections, and transcripts, and make that improvement measurable.
Make evals a release gate. No agent ships without tests for quality, safety, latency, and cost.
Data and the Context Graph
Own the context graph that links loads, trips, carriers, drivers, customers, documents, and conversations, and the entity resolution that keeps it trustworthy.
Partner on the data platform that feeds it, including event streams, CDC into Snowflake, data quality, and lineage, so agents and analytics share one source of truth.
Capture decision traces (the inputs gathered, the rule applied, any exception, who approved it, and why) so precedent becomes searchable for agents and people, while rules stay explicit.
Combine third-party, licensed, and proprietary data sources into intelligence customers can act on, with the provenance, licensing terms, and tenant boundaries of each source respected.
Safety, Isolation, and Reliability
Design agents that change data with scoped permissions, human approvals, and audit trails, and defend against prompt injection and tool misuse.
Enforce tenant isolation and least privilege across every agent, tool, and data path.
Own reliability and unit economics. Track cost per task, per call, and per tenant, and keep margins healthy as usage grows.
Staying Hands-On
Spend about a third of your time building: prototype, write evals, read traces, and debug production.
Review your team's designs and code with real depth, and stay current on models and tools, separating what works in production from what demos well.
Cross-Functional Partnership
Work as a peer to product and design leadership on direction, architecture, sequencing, and delivery.
Work directly with customers and our Forward Deployed Engineering team, and turn repeated patterns into platform features.
The AI Fluency We Expect
We measure AI fluency by how you verify, not by how much you use AI. More autonomy is not always better. You match the level of autonomy to the risk of the work, and you hold yourself and the team to the same five competencies.
Delegation:
You decide whether to use AI at all, which task to hand off, and how much autonomy it gets.
Description:
You state goals, requirements, and limits clearly, from a single prompt up to project instructions, specs, and policy.
Discernment:
You check output against evidence: diffs, acceptance checks, evals, and production monitoring.
Diligence:
You own the effects, including data access, permissions, memory isolation, budgets, and kill switches.
Systems:
You know how models, context, tools, harnesses, and memory work, and where each one fails.
How You Work With Agents
Design multi-agent systems on paper before you build them. For each step, choose a rule, a small model, a frontier model, or a person, and measure cost per outcome, not cost per token.
Start from code-orchestrated workflows and add model-led autonomy only where the task needs exploration. Keep agent-to-agent handoffs few, and give each agent a contract: inputs, allowed tools, and output schema.
Put limits in code, not in prompts: hooks, sandboxed worktrees, and a stop condition, retry cap, and budget on every loop.
Separate the agent that writes from the agent that checks, and give the checker fresh context.
Work in an explore, plan, execute, verify, and compound rhythm, where every correction becomes a rule, skill, hook, or test.
Move fluently across Claude Code, Codex, and Cursor, and choose an editor-first or agent-first surface based on who should hold the controls for the next step.
Where You Take the Team
Bring every engineer to running goal-based loops, where specs and checks are written first, never weakened to pass, and run by the agent itself.
Move the team from steering every turn to designing the system that steers the agent: its context, its harness, and its loop.
Build toward agents that run continuously in hosted sandboxes, each with its own least-privilege identity, a named owner, a budget, and a tested kill switch, with risk-scaled human review on financial actions, auth, settlements, and customer data.
Close the improvement loop. Capture traces, run error analysis on real failures every week, encode the fixes, and gate every change to rules, memory, or evals behind evals and a human approver. Self-improving never means self-approving.
Minimum Qualifications
8+ years building software, including 3+ years managing engineers.
You've grown senior engineers and tech leads and remain a hands-on builder who can prototype, debug production, and review code credibly.
Production LLM systems.
You've shipped LLM-powered products to real users, not demos, and can explain what broke, what you measured, and what you changed.
Agentic engineering in your own work.
You build with coding agents every day and can show the multi-agent workflows, contracts, hooks, and loops you put into production, and the checks that kept them honest.
Depth in agent systems.
You've built with tool use, function calling, MCP, orchestration, memory, and retrieval, and you understand where agents fail.
Evaluation discipline.
You've built eval systems that combine offline suites, online metrics, human review, and transcript analysis, and used them to gate releases.
Strong data engineering judgment.
You've worked with event streams, CDC, cloud warehouses, dbt, and data quality, and you know how the shape of the data limits what models can do.
Distributed systems in production.
You've designed and operated production services with real reliability requirements.
Multi-tenant security.
You've secured multi-tenant SaaS and isolated customer data, and you treat agent permissions as a security boundary.
Language fluency.
You write Python or TypeScript fluently and are comfortable reading C#, F#, and .NET. Experience with F# or another functional language is a plus.
Startup-stage fit.
You've operated at Series B/C velocity amid ambiguity, thin support, competing priorities, and a bias toward shipping and learning.
Clear technical communication.
You can explain a tradeoff to an engineer, a customer, and an executive.
Preferred Qualifications
Knowledge graphs, context graphs, entity resolution, or GraphRAG in production.
Real-time voice agents, including telephony, speech-to-text, text-to-speech, turn-taking, and latency budgets.
Fine-tuning, reinforcement learning from feedback, or prompt optimization against eval sets.
Embedded automation or workflow platforms such as Activepieces, n8n, or Temporal.
SRE experience, or a record of running systems other teams depend on.
Logistics or freight experience, or another vertical where data is deeply entangled with operations.
Founder or early-stage engineering leadership experience.
A history of hiring, growing, and retaining excellent engineers.
Built by people who've moved freight. Come build the intelligence layer with us.
Learn more at
alvys.com
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Lead infrastructure architecture and core platform development for the AI Native era, covering CI/CD, AIOps, observability, and monorepo engineering. Build platforms that support multiple programming languages across host-based and containerized environments.
Use platform engineering, intelligent tooling, and automated quality controls to enable developers and AI agents to work together, improving developer productivity, software quality, and production reliability.
What You’ll Be Doing
Infrastructure Architecture and Evolution:
Define platform architecture, technical standards, and roadmaps, balancing scalability, reliability, security, and cost. Lead critical component design, hands-on development, and implementation across teams.
AI Native Engineering Capabilities:
Connect code, documentation, dependencies, test results, and runtime data into usable engineering context. Expose capabilities through APIs, CLIs, and SDKs for developers and agents to understand and review code, run tests, and resolve issues. Establish task evaluations, output validation, and execution permissions.
Infrastructure for Multiple Languages:
Build extensible toolchains, dependency management, testing, and delivery capabilities for ecosystems such as Go, Java, Python, C++, and Rust. Use standard protocols and SDKs to support communication across languages, interface compatibility, and consistent telemetry, reducing platform integration effort.
Monorepo
and Build Systems:
Define repository structure, module boundaries, dependency policies, and code ownership to support changes across modules and independent service releases. Apply practices from systems such as Bazel and Buck2 to deliver incremental and reproducible builds, affected-test selection, remote caching, and remote execution.
CI/CD
and Quality Engineering:
Build shared platforms for builds, tests, artifacts, and releases across hosts and containers. Improve configuration governance, automated quality gates, progressive delivery, health verification, and rollback to shorten delivery cycles and reduce change risk.
Observability and Reliability:
Unify metrics, logs, traces, and profiling, linking telemetry to code, configuration, dependencies, and deployments. Establish SLIs, SLOs, error budgets, and alerting practices, and feed production findings back into engineering quality improvements.
AIOps and Automated Remediation:
Combine telemetry, topology, change history, and operational knowledge to enable anomaly detection, incident investigation, root cause analysis, and controlled remediation. Use incident replay, evaluation, and feedback to reduce recovery time and repetitive operational work.
What We Look For In You
Bachelor’s degree in Computer Science or a related field, or equivalent practical experience. At least 8 years of infrastructure or platform engineering experience, including 3 years in architecture or technical leadership.
Deep expertise in at least one of CI/CD, build systems, observability, or AIOps, with experience designing, implementing, and operating large production systems.
Strong knowledge of Linux, networking, distributed systems, and troubleshooting. Experience with deployment, configuration management, resource isolation, and production diagnostics in host-based and Kubernetes environments.
Experience building infrastructure for multiple languages, with an understanding of toolchain, dependency, and runtime differences. Ability to design shared platform interfaces and extensible language integrations.
Familiarity with open-source infrastructure practices originating at Google or Meta, such as build and dependency management with Bazel or Buck2, or cross-language communication and interface contracts with gRPC and Protocol Buffers. Experience evaluating, integrating, or optimizing relevant technologies.
Experience with automated testing, quality gates, and release engineering, using observability and reliability measures to improve delivery workflows.
Practical experience applying LLMs or agents to engineering workflows, including context construction, tool use, task orchestration, evaluation, and safe execution.
Proficiency in at least one of Go, Python, Java, C++, or Rust, with strong hands-on coding and debugging skills. Ability to drive implementation through design reviews, technical guidance, and collaboration across teams.
Nice to Haves
Experience at Google, Meta, or other leading technology companies, and a background in infrastructure, developer productivity, or AI Native engineering platforms, are preferred.
Leading large monorepos, build platforms supporting multiple languages, remote execution platforms, or enterprise developer productivity platforms.
Building AI-powered code review, test generation, incident diagnosis, or automated remediation systems and validating them in production.
Operating large environments spanning hosts and containers, improving software supply chain security, or contributing to relevant open-source projects.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: London & San Francisco
Workplace: onsite
Application deadline: We are conducting interviews actively and aim to fill this role as soon as we find someone suitable.
ABOUT THE OPPORTUNITY
The OpenAI/Hugging Face incident may be the biggest warning shot we get before catastrophic loss-of-control. In its aftermath, Anthropic and OpenAI publicly committed to giving embedded evaluators an unprecedented level of access.
Embedded evaluations are the best existing method to find out whether alignment is on track. With OpenAI predicting an automated researcher by March 2028, we don't have time to start with an MVP embedded evaluation and iteratively improve it. The first embedded evaluations will set the standard and we have to get it right.
Apollo has taken steps toward becoming an embedded evaluator at frontier labs. We want to hire experienced senior researchers with a strong track record of getting things done to execute our embeddedevaluationplans.
KEY RESPONSIBILITIES
If embedded evaluations happen, you will be on one of the following teams:
On-site embedded evaluators:
This team will spend weeks or months embedded at a frontier AI lab, where they will conduct interviews, review the lab’s evidence, gather new evidence, and write a report. They will execute a playbook quickly and adapt to unforeseen circumstances. We hold our embedded evaluators to the highest standards, so you will likely have to first prove yourself within Apollo before being sent into an embedded campaign. That is, you will probably start on the applied research team to gain context on embedded evaluations. For this team, we prefer candidates with the right to work in the US who can be based in San Francisco.
Applied researchers:
This team will be the force-multiplier behind embedded evaluations. They will prepare on-site evaluators before they are embedded and support them while they are embedded. They will do the conceptual work to determine what evidence would support a safety case, and write the playbook for on-site evaluators to optimize how fast they can gather evidence. They will develop tooling for embedded evaluators, both ahead-of-time and urgently on demand. They will be the bridge connecting fundamental research and the on-site evaluators. For example, they might convert the methodology of
“Measuring Reward-Seeking via Contrastive Belief Updates”
into turnkey code and procedures. This team can work from any of our offices.
Both are high-stakes teams. On-site embedded evaluators should be exceptionally strong at quick execution under high pressure, and very strong at planning and research. Applied researchers should be exceptionally strong at planning and research, and very strong at quick execution under high pressure. For both teams, we are excited for experienced candidates who have owned ambitious projects end-to-end under tight deadlines.
KEY REQUIREMENTS
We don’t require a formal background or industry experience and welcome self-taught candidates. We assess demonstrated ability, including through independent research and nontraditional paths; prior formal management titles are not required.
Technical safety research judgment:
You have a strong track record of producing or leading technically rigorous research relevant to understanding and reducing risks from advanced AI. Your background might include alignment, interpretability, model evaluations, control, adversarial ML, or post-training. You understand modern model training well enough to interrogate a lab’s methods and learn unfamiliar pipelines quickly. Deep experience with frontier RL or post-training is valuable but not required.
Research leadership and delivery:
You have led ambitious technical projects end-to-end under hard deadlines and managed or closely supervised strong individual contributors (ICs). You can set research priorities, delegate meaningful ownership, review technical work, and keep a team focused on the questions that matter most.
Data Analysis & Pattern Recognition:
You can extract signal from large, messy datasets. You're comfortable with quantitative analysis and know when qualitative assessment is more appropriate. You can identify anomalies and unexpected model behaviors.
Writing for high-stakes audiences:
You have experience writing about qualitative and quantitative findings for different stakeholders. You can take a pile of unorganized technical information and communicate it effectively to lab safety teams, lab leadership, governments, or the public.
Strong understanding of scheming:
You have a strong conceptual understanding of ideas like metagaming, evaluation awareness, deception, and reward-seeking. You are familiar with classic literature like
Is Power-Seeking AI an Existential Risk?
and modern research.
AI power-user:
You’re capable of using AI to accelerate your work, technical or otherwise. You have experience using different models, know which ones to use for which tasks, when not to use AI, and always experiment with new AI workflows.
Professionalism:
You can represent Apollo independently in sustained, high-stakes technical collaborations. Your professional conduct is unimpeachable. You know when to tactfully resolve disagreements with partners and when to stand firm in negotiations, and you are excellent at both of those.
Mission commitment:
Apollo estimates that RSI will happen soon, and we are extremely concerned that AGI will catastrophically not be aligned with human values. Hence we have an “intense, but in a good way”
culture
. We will ask a lot from you, but in return you will personally have a large impact on loss-of-control risk.
NICE TO HAVES
Software engineering skills:
Strong software engineering skills correlate highly with effective execution, even in an era of AI agents. Our entire stack uses Python.
Prior embedded expertise:
You have previous experience in professional services like auditing or consulting. You’ve learned lessons from working on-site with clients that will generalize to working with frontier AI labs.
We want to emphasize that people who feel they don’t fulfill all of these characteristics but think they would be a good fit for the position, nonetheless, are strongly encouraged to apply. We believe that excellent candidates can come from a variety of backgrounds and are excited to give you opportunities to shine.
BENEFITS
This role offers a market-competitive salary, equity, and competitive benefits.
Depending on your experience, you may be offered a Lead or individual contributor position.
Salary:
Recognised experts who can lead projects of significant scope: USD 350,000 - USD 590,000 or £230,000 - £395,000
Strong individual contributors: USD 245,000 - USD 405,000 or £160,000 - £270,000
Unlimited vacation
Unlimited sick leave
Up to 6 months of paid parental leave
Comprehensive health, dental and vision insurance
Retirement savings with competitive employer matching (e.g. 401(k) for US employees)
Lunch, dinner, and snacks are provided for all employees on workdays
Paid work trips, including staff retreats, business trips, and relevant conferences
A yearly $1,000 (USD) professional development budget
Relocation support and visa fees (if applicable). We are able to sponsor visas to the UK and US.
LOGISTICS
Time Allocation
: Full-time
Location
: This is an in-person role working out of our London or San Francisco office.
We prefer on-site embedded evaluators to be permanently located in San Francisco.
Applied researchers can work from any of our offices. We offer flexible working hours and WFH arrangements. Remote candidates will only be considered if they are exceptional and can travel at least 1 week/month to either office.
Visa sponsorship:
We sponsor visas in both the UK and US. Sponsorship isn't guaranteed for every role or candidate, but if we make you an offer, we'll work with you to find the right visa route
ABOUT APOLLO RESEARCH
The rapid rise in AI capabilities offers tremendous opportunities, but also presents significant risks. At Apollo Research, we’re primarily concerned with risks from Loss of Control, i.e. risks coming from the model itself rather than e.g. humans misusing the AI. We’re particularly concerned with deceptive alignment / scheming, a phenomenon where a model appears to be aligned but is, in fact, misaligned and capable of evading human oversight.
We work on the detection of scheming (e.g., building evaluations and novel evaluation techniques), the science of scheming (e.g., model organisms and the study of scaling trends), and scheming mitigations (e.g., control). We closely work with multiple frontier AI companies, e.g. to test their models before deployment and collaborate on fundamental research.
At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you’re interested in more details about what it’s like working at Apollo, you can find more information here.
ABOUT THE TEAM
Alex Meinke leads the science of scheming team’s research agenda with guidance from Marius Hobbhahn, though team members lead individual projects. You will mostly work with the science of scheming team as well as our team of software engineers, but you will likely sometimes interact with the governance team to translate technical knowledge into concrete recommendations. You can find our full team here.
Equality Statement: Apollo Research is an Equal Opportunity Employer. We value diversity and are committed to providing equal opportunities to all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
How to apply: Please complete the application form with your CV. The provision of a cover letter is optional but not necessary. Please also feel free to share links to relevant work samples.
About the interview process: Our multi-stage process includes a screening interview, 3 technical interviews, and a final interview with Marius (CEO). The technical interviews will be closely related to tasks the candidate would do on the job. There are no LeetCode-style general coding interviews. If you want to prepare for the interviews, we suggest (a) thinking about what embedded evaluators should investigate, (b) building a tool that would be useful for embedded evaluators and running it on suitable proxy data, and/or (c) writing a report based on mock findings.
Your Privacy and Fairness in Our Recruitment Process: We are committed to protecting your data, ensuring fairness, and adhering to workplace fairness principles in our recruitment process. To enhance hiring efficiency, we use AI-powered tools to assist with tasks such as resume screening. These tools are designed and deployed in compliance with internationally recognized AI governance frameworks. Your personal data is handled securely and transparently. We adopt a human-centred approach: all resumes are screened by a human and final hiring decisions are made by our team. If you have questions about how your data is processed or wish to report concerns about fairness, please contact us at info@apolloresearch.ai.
Location: New York; San Francisco; Toronto
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
The Strategy & Business Operations team’s mission is to support decision making on critical C-level topics and act as a force-multiplier for functional priorities across the organization. We are looking for a BizOps Lead to join the team, reporting to the Head of BizOps, focused on strategy, corporate development, and cross-functional projects.
In this intermediate level individual contributor role, you may:
- Influence strategic decision-making by collaborating with and building consensus among leaders across the organization, including product, GTM, and research and engineering
- Optimize pricing and packaging, ensuring that the company's offerings are both attractive to customers and profitable
- Build financial models and analyses to evaluate new and existing opportunities
- Contribute to corporate development activities: fundraising, strategic partnerships, investor relations, M&A, etc.
- Conduct market and competitive analysis to anticipate and respond to emerging trends and to identify new opportunities for innovation and growth
This role is a good match if you:
- Have 3-4 years of top tier investment banking / investing experience, ideally with a focus on software, technology, or digital infrastructure
- OR Have 2-3 years of top tier consulting experience, ideally with a focus on software / technology; further experience in BizOps, product, or investing is also valued
- Have some technical background (e.g., CS, EE, Applied Math, or related undergraduate degree, software engineering internships)
- Are a clear communicator with a high-ownership mentality and bias to action
- Are a problem solver: can operate at a level 4-5 on this hierarchy https://medium.com/helpful-com/how-to-be-an-effective-early-stage-employee-hint-be-helpful-e681b456a01f
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an Enterprise Success Manager at Mistral, you own what happens to our most strategic enterprise accounts after the build: you make deployed AI stick in real workflows, keep production ARR healthy, defend renewals, and source the expansion signals Sales closes.
Mistral's Solutions teams create high-value AI use cases with our customers. Your job is to make those investments successful beyond delivery — adopting what has been built, operating it with confidence, measuring its business impact, and scaling value across the organization. You will work with customer sponsors, business teams, IT and security stakeholders, and across Mistral with Solutions, Product, Engineering and Support.
This is not a high-volume, ticket-queue customer success role. Portfolios are small and deep. It calls for a strategic account mindset, the technical judgment to navigate complex deployment environments, and the energy to build the customer success function as Mistral grows.
You will join on one of two tracks (and can move between them):
- Adoption track — embedded in flagship transformations while Solutions is still delivering. You own the adoption and change-management motion around the build: user waves, enablement, champions, training programs, and the measurement that proves value is landing.
- Operational track — you take accounts through a structured handover once Solutions completes delivery, and own the run phase end-to-end: operational health, value realization, renewals, and expansion signals.
In both tracks you operate in close partnership with Solutions: they deliver and hand over; you own post-handover; they re-engage on expansion signals. Occasionally, account teams will also pull you into late-stage pre-sales — authoring the customer training and scale-up plan that gives a buyer confidence in the rollout, a motion already credited in a major European win.
WHAT YOU WILL DO
OWN THE CUSTOMER SUCCESS AND VALUE PLAN
- Build a clear view of each account's objectives, stakeholders, deployed use cases, commitments and risks. Translate it into a shared success plan with owners, milestones and measurable outcomes.
- Establish a practical operating cadence with customer sponsors, business owners, IT and delivery teams. Lead success reviews that make progress, risks, decisions and next steps clear.
- Define a baseline and track the outcomes that matter for each use case: adoption and usage against entitled seats, customer satisfaction, operational health and business impact. Turn the evidence into a clear value narrative.
MAKE DEPLOYMENT REALITIES PART OF THE SUCCESS PLAN
- Understand how each customer's deployment model — on-premises, VPC or serverless — affects the products and use cases they can access, operate and scale. Validate the specifics with the technical teams rather than assuming feature parity or identical operating models.
- Identify the practical implications of deployment choices: security and data requirements, access and integrations, release and upgrade cadence, available features, capacity, observability and support processes. Explain the trade-offs clearly to customer and Mistral stakeholders.
- Translate those constraints into an actionable adoption plan: align enablement and release communications with the version the customer actually runs, account for security approvals and upgrade windows, and agree how to measure usage when telemetry is limited.
- Spot risks early, qualify their impact on adoption, renewal or value, and coordinate the right Solutions, Product, Engineering or Support owners to resolve them. Set clear expectations without making unvalidated technical or roadmap commitments.
DRIVE ADOPTION, AUTONOMY AND SUSTAINED VALUE
- Help customer teams move from a delivered use case to regular, effective use. Identify the users, workflows and change-management needs that determine whether it sticks.
- Coordinate onboarding, training, product updates and hands-on enablement with the right Mistral and customer teams. Develop customer champions and train-the-trainer motions so adoption scales beyond direct Mistral involvement.
- Prepare the transition from delivery to run: clarify operational ownership, support and escalation paths, and the resources users need to succeed independently.
- Monitor adoption and customer health, investigate where usage or value is falling short, and lead a coordinated plan to address the causes.
DEFEND AND GROW THE COMMERCIAL RELATIONSHIP
- Own the renewal motion for your accounts: know every renewal date, the auto vs non-auto renewal terms, and the risk story behind each one. Run the renewal play early — no surprises at renewal time.
- Track and improve account NRR. Identify new use cases, teams and expansion opportunities, and share them with the account team grounded in demonstrated value.
- Lead business reviews with the account team: value delivered, risks owned, decisions needed, roadmap asks.
BRING THE CUSTOMER VOICE INTO MISTRAL
- Gather and qualify feedback from users, technical teams and sponsors. Distinguish enablement needs from product gaps, deployment constraints and support issues, and route each to the right owner.
- Track important requests and communicate progress and limitations back to the customer, while Product and Engineering retain ownership of product and technical decisions.
BUILD THE COMPANY AS WELL AS THE ACCOUNT
- Create the playbooks, success plans, handover practices and measurement approaches that are missing. Test them with customers, improve them, and make them reusable across accounts.
- Bring structure to ambiguity: identify what needs to happen, make a plan, mobilize the right people and follow through — without waiting for a perfect process or detailed instructions.
- Roughly a fifth of your time is protected, rotating build time for exactly this work; it is part of the job, not extra to it.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in customer-facing roles, such as Customer Success, Delivery/Implementation, or Solutions Consulting, ideally in a technical AI or SaaS environment.
- Experience owning outcomes for enterprise customers of technical products or deployed solutions — adoption and commercial outcomes (retention, renewal, expansion), not relationship management or activity reporting.
- Strong technical fluency in enterprise deployment models. You can identify what a deployment type (on-premises, VPC, serverless) means for available features, telemetry, upgrades and security reviews, and you validate specifics with technical teams instead of assuming parity.
- Ability to engage credibly with architects, engineers, IT and security teams, while translating technical trade-offs into clear business implications for executives and users. You know when to bring in a deeper technical expert.
- Strong ownership and builder energy. You have created structure or improved a process in an ambiguous, fast-moving environment and are motivated to build a company, not wait for clear directions.
- Excellent communication, stakeholder management and execution skills. You align teams without formal authority, surface risks early and drive decisions through to completion.
- Analytical and commercially minded: you can define meaningful success metrics, assess customer health, and are comfortable carrying renewal and NRR accountability.
- Fluent English; professional French strongly preferred (a significant share of our enterprise base is French-speaking).
NICE TO HAVE
- Experience with AI, machine learning, data platforms or complex enterprise software, including production deployments in regulated or security-sensitive environments.
- Experience working alongside deployment, engineering or professional services teams on custom use cases, and the transition from implementation to ongoing operation.
- Experience building adoption, change-management or customer education programs across large organizations.
- Experience at a forward-deployed, solutions-led company.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Munich
As Asana transitions from Collaborative Work Management (CWM) to Agentic Workflow Management (AWM), you will lead enterprise customers through that same transformation — helping them define what AI-powered work looks like for their organization, aligning stakeholders around a shared adoption plan, and driving measurable impact across their highest-value workflows. You will design and lead structured, time-bound engagements from onboarding through workflow launch, guiding teams and AI agents to execute work together seamlessly. Partnering closely with executive sponsors and frontline teams, you will navigate ambiguity, create operational clarity, and connect AI capabilities directly to meaningful business outcomes.
This role is based in our Munich office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wedne
sdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're
interviewing for
this role, your recruiter will share more about the in-office requirements
What you’ll achieve
Lead structured onboarding and deployment engagements in partnership with Customer Success, Sales, Solutions, and R&D to drive adoption of Asana AI.
Align enterprise stakeholders on platform setup, workflow priorities, and shared success metrics while assessing workflow complexity to deliver early impact.
Document and hand off comprehensive implementation plans, capturing prioritized workflows, mitigation strategies for known risks, and clear milestones.
Guide customers end-to-end through workflow design, discovery, process mapping, configuration, and user acceptance testing with embedded Asana AI capabilities.
Coordinate cross-functional delivery across time-bound engagements, aligning workflow owners, IT, and business stakeholders from kickoff through training and launch.
Develop documentation and forward-looking roadmaps that define how customers scale Asana AI usage, including expansion recommendations.
Conduct recurring customer check-ins alongside account teams to assess workflow performance, adoption metrics, and identify new implementation opportunities.
Surface expansion signals to internal partners and establish repeatable delivery frameworks and best practices across the implementation team.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
Proven customer-facing implementation or consulting experience leading structured onboarding or deployment engagements within a SaaS company or consulting firm.
Experience deploying enterprise AI tools, AI-powered workflows, agent orchestration, or platform implementations involving data governance.
Demonstrated ability to guide customers through AI change management, building confidence and managing user adoption friction with empathy.
Track record of managing multiple enterprise workstreams and executive stakeholders simultaneously while maintaining timeline and milestone accountability.
Strong facilitation skills with the ability to translate complex customer feedback into actionable platform configurations and long-term adoption plans.
Bias toward action with the ability to navigate ambiguous environments, make sound decisions with incomplete data, and establish operational momentum.
Clear,
structured communicator skilled at translating complex technical workflows into ac
tionable future states for executive sponsors, workflow owners, and cross-functional teams.
At Asana, we're committed to building teams that include a variety of back
grounds, perspectives, and skills, as this is critical to helping us achieve our mission
.
If you're interested in this role and don't meet every list
ed requirement, we still encourage you to apply
.
What
we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission
. We believe that compensation should be reflective of the value you create relative to the market value of your role
. To ensure pay is fair and not i
mpacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is between €104,000 - €132,000. The actual base salary will vary based on various factors, including market and individual qualific
ations objectively assessed during the interview process
. The listed range above is a guideline, and the base salary range for this role may be modified
.
In addition to base salary, your compensation package may i
nclude addit
ional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this
role
.
We strive to provide equitable and
competitive benefits packages that support our employees worldwide and include
:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-te
rm savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin's Customer Education team drives customer onboarding, adoption, and transformation at scale through on-demand and live educational experiences. Live programming has the opportunity to genuinely connect with customers in unique ways that cut through the noise to build relationships that drive adoption. As a result, we’re looking for someone who can make this program exceptional.
As our Senior Customer Education Manager, Live Programs, you'll own the live training program end-to-end: designing the curriculum, building and delivering the content, running our flagship Fin Academy Live event, and supporting strategic customers alongside our Deployment Services team. This is a high-visibility role where you'll regularly present to users, admins and C-suite audiences, and shape how Fin shows up in the room.
This role requires travel to support live events and customer engagements throughout the year.
What will I be doing?
Own the live education program end-to-end by setting the vision, roadmap, and success metrics for what we run, for whom, and to what outcome.
Design and deliver engaging, live experiences including webinars, cohorts, in-person workshops, and our annual Fin Academy Live event in order to drive customer outcomes and retention.
Partner with the Deployment Services team to define, create, and deliver tailored training to Enterprise customers, ensuring their teams are able to manage and scale Fin past the initial deployment.
Partner with the Customer Education team to plan and maintain a holistic training curriculum that supports our customers’ and company’s objectives to provide a cohesive, end-to-end learning experience across all of Fin Academy’s offerings.
Continually iterate on offerings to increase their impact on onboarding, feature adoption, and automation rate and to incorporate feedback from customers, partners, and cross-functional teams.
What skills do I need?
8+ years of training experience with 3–5 years in a SaaS or tech environment; professional services and/or customer success experience required.
Strong grasp of adult learning principles and best practices that underpin effective and supportive live training experiences.
Proven content design skills with a track record of producing presentations and training that have clear information hierarchy, a relentless focus on driving customer action, and uses grounded examples to ensure concepts land.
Able to understand and clearly communicate complex, technical concepts and the nuances of AI products.
Strong executive presence with the ability to deliver compellingly to both large audiences and small groups. This includes an ability to present in high stakes situations with our largest customers and their senior management.
Skilled at maintaining engagement with all audiences and adapting in the moment whether that's managing a derailed discussion, a difficult question, or an unengaged group.
Superb program management skills, including stakeholder management, SME engagement, and end-to-end project management to lead large initiatives.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin's Customer Education team drives customer onboarding, adoption, and transformation at scale through on-demand and live educational experiences. Live programming has the opportunity to genuinely connect with customers in unique ways that cut through the noise to build relationships that drive adoption. As a result, we’re looking for someone who can make this program exceptional.
As our Senior Customer Education Manager, Live Programs, you'll own the live training program end-to-end: designing the curriculum, building and delivering the content, running our flagship Fin Academy Live event, and supporting strategic customers alongside our Deployment Services team. This is a high-visibility role where you'll regularly present to users, admins and C-suite audiences, and shape how Fin shows up in the room.
This role requires travel to support live events and customer engagements throughout the year.
What will I be doing?
Own the live education program end-to-end by setting the vision, roadmap, and success metrics for what we run, for whom, and to what outcome.
Design and deliver engaging, live experiences including webinars, cohorts, in-person workshops, and our annual Fin Academy Live event in order to drive customer outcomes and retention.
Partner with the Deployment Services team to define, create, and deliver tailored training to Enterprise customers, ensuring their teams are able to manage and scale Fin past the initial deployment.
Partner with the Customer Education team to plan and maintain a holistic training curriculum that supports our customers’ and company’s objectives to provide a cohesive, end-to-end learning experience across all of Fin Academy’s offerings.
Continually iterate on offerings to increase their impact on onboarding, feature adoption, and automation rate and to incorporate feedback from customers, partners, and cross-functional teams.
What skills do I need?
8+ years of training experience with 3–5 years in a SaaS or tech environment; professional services and/or customer success experience required.
Strong grasp of adult learning principles and best practices that underpin effective and supportive live training experiences.
Proven content design skills with a track record of producing presentations and training that have clear information hierarchy, a relentless focus on driving customer action, and uses grounded examples to ensure concepts land.
Able to understand and clearly communicate complex, technical concepts and the nuances of AI products.
Strong executive presence with the ability to deliver compellingly to both large audiences and small groups. This includes an ability to present in high stakes situations with our largest customers and their senior management.
Skilled at maintaining engagement with all audiences and adapting in the moment whether that's managing a derailed discussion, a difficult question, or an unengaged group.
Superb program management skills, including stakeholder management, SME engagement, and end-to-end project management to lead large initiatives.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Chennai, Tamil Nadu, India
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The Warehouse Specialist runs day-to-day warehouse operations at a Nebius data center site. The role receives, stores and issues high-value hardware (GPU racks, servers, network equipment, spare parts), keeps stock and asset records accurate, and provides equipment to data center engineers on time.
The specialist is the site's hands-on link to the wider logistics function: Transportation and Transport Coordination for arrivals and pickups, Logistics Planning and 3PL Planning for schedules, Back Office for system records, and the Project Office for new processes and tools.
Your responsibilities will include:
1. Receiving & Dispatch
Receive inbound shipments per the delivery schedule; check seals, packaging and contents against ASN, packing list and PO.
Record damage and discrepancies with photos on arrival and hand them to Transport Coordination for insurance cases.
Prepare outbound shipments and RMA returns: picking, packing, labelling, documents; hand over to carriers at the agreed pickup time.
Follow handling standards for heavy, fragile and high-value equipment.
2. Provisioning to Data Center Operations
Issue equipment and spare parts to DC engineers on time, according to requests and project priorities.
Stage and kit hardware for rack deployments as agreed with ITDC and Project Managers.
Keep a clear view of what is available on site and flag shortages to the Team Lead and Logistics Planning.
3. Inventory & Asset Control
Post receipts, issues and transfers in ERP/WMS on the same day as the physical movement.
Create inventory and asset records for received equipment, including serial numbers.
Carry out cycle counts and annual stock takes; investigate and report discrepancies to Back Office.
Keep the warehouse tidy, labelled and organised by location.
4. Security, Safety & Compliance
Follow site security procedures for deliveries, access control and storage of high-value items.
Apply safety rules for handling equipment and operating material handling equipment.
Keep records complete and audit-ready (SOX, internal and external audits).
5. Process & Continuous Improvement
Work according to global SOPs and site-specific instructions.
Suggest improvements and report recurring issues to the Team Lead and the Project Office.
Take part in pilots and rollouts of new processes and tools (WMS/TMS, automations) at the site.
6. Local Expertise
Provide site-specific knowledge (access rules, dock limits, local carriers and customs specifics) to Transport, Planning and 3PL teams.
Identify local operational risks and propose practical mitigation.
7. Add-on Roles (when assigned)
+ RMA: own RMA flows at the site — intake, documentation, return shipment, status tracking.
+ Key User (IRG / NetSuite / Project44): first-line support and training for colleagues on the system, test changes, collect feedback for the Project Office.
We expect you to have:
Autonomy: Independently runs daily warehouse tasks at the site within SOPs; escalates discrepancies, damage and security issues to the Team Lead.
Impact: Keeps DC engineers supplied with the right hardware on time and keeps site stock accurate.
Communication: Clear, timely updates to the Team Lead, DC engineers and logistics teams.
Travel: Occasional support to other sites during launches or peaks.
Work Mode: On site; remote work not expected.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Chicago
San Francisco, CA | Seattle, WA
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ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
УдалённоRemote - United States
ОфисBoston, MA
ОфисLondon & San Francisco; Relocation support and visa fees (if applicable)
Singapore, Singapore
seniorUnited States; Relocation assistance is not provided
Hong Kong, Hong Kong SAR
ОфисleadLondon & San Francisco; Relocation support and visa fees (if applicable)
leadNew York; San Francisco; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
ГибридParis; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks