Компания МегаФон ищет директора по продуктам для таджикского подразделения ТТ-Мобайл.
Задачи:
— собрать и диагностировать продуктовую функцию (B2C, B2X, Инновации, FinTech, CVM);
— провести аудит экономики;
— выявить неэффективные процессы;
— сформировать годовую стратегию и структуру команды с четкими KPI;
— внедрить правила управления портфелем;
— выстроить процесс удержания клиентов (CVM);
— монетизировать сетевые преимущества через разработку новых тарифов, цифровых сервисов и аргументации для продаж.
Location: London, United Kingdom; France; Italy; Netherlands; Portugal
About Us
Re7 is a global cryptoasset investment firm. We operate a range of innovative investment strategies at the frontier of digital assets, supported by proprietary data infrastructure and deep domain expertise. Our team combines experience in institutional finance, crypto-native markets, and advanced research & analytics.
We’re hiring a
Fund Operations Manager
to support the continued growth of our fund platform, with the scope of the role spanning fund operations, DeFi operations, finance and reporting. You’ll work closely with the portfolio management team, fund administrators and internal leadership to ensure Re7 operates with precision and scalability as we continue to expand globally.
Responsibilities
Fund Operations & Reporting
Manage the fund valuation process in collaboration with fund administrators and portfolio teams
Liaise with administrators and internal teams to ensure timely, accurate investor reporting
Identify and implement process improvements via tooling, automation, or procedural upgrades
Manage month end processes
Manage & deliver price updates for tokenised funds & strategies
Establish and maintain fund administrator oversight frameworks and valuation governance
Ensure process & automations keep pace with ongoing advances in DeFi
Identify and monitor pricing sources for illiquid and complex assets
Scope out, champion and enable improvements to portfolio valuation tools & processes
Implement data quality controls and reconciliation routines
Co-ordinate and manage fund audit processes
Stakeholder Reporting
Define data ownership and validation standards for fund performance, AUM, and exposure reporting
Drive consistency and automation across internal and external reporting packs
Oversee tokenised reporting integrations (smart contracts, on-chain data transparency)
Portfolio Management Support
Project management
Manage changes/improvements to infrastructure, processes etc
Plan and execute new fund & strategy launches
Oversee counterparty due diligence and documentation maintenance
Manage relationships and oversee opening of accounts with exchanges, smart wallets, etc
Represent Fund Operations in investment committee meetings
Risk Management
Maintain and evolve Operational Risk Frameworks and Risk Control Self-Assessments
Track performance against key risk thresholds and parameters
Manage third-party risk assessments e.g. for MPC wallet providers and exchanges
Implement incident reporting and root cause analysis for operational breaches
Client Onboarding
Oversee the client onboarding process for new investors
Co-ordinate and oversee AML/KYC activities, liaising with compliance teams and administrators
Create onboarding metrics (turnaround times, pain points, satisfaction feedback)
Ensure subscription & redemption flows are well managed and communicated
Financial Management
Group-wide financial reporting
Quarterly reporting & forecasting
Budget setting and performance reviews
Group-wide liquidity management
Develop dashboards for P&L and liquidity tracking
Oversee client invoicing and on-chain revenue collection & reporting
Manage sales incentives programs for BD teams & cross-sell activities
Manage sales commission tracking & calculations
Collaborate with group accountant and local entity accountants to ensure inter-company transactions are optimised for efficiency and accounted for correctly
Collaborate with senior management on financial strategy and performance KPIs
Strategic & Cross-Functional Support
Contribute to new business and product expansion initiatives
Step in to support other areas of the business as needed
Requirements
5+ years of operations experience across Crypto, TradFi and/or FinTech, at least 2 of those in Investment Fund Operations or Fund Administration
Self-starter with the ability to work with a high degree of ownership in a fast-paced and demanding environment
Strong work ethic and results focused, accountable for consistent results
Highly organised and adaptable to changing requirements and priorities
Ability to quickly convert problems into solutions, actions and execution
Excellent communication skills, both written and ability to influence across a variety of internal and external clients and partners
Demonstrated success in change management
Attributes
Ownership mentality and strong accountability
Structured, process-driven approach with a mindset for continuous improvement
High integrity and strong communication skills
Calm under pressure, able to work cross-functionally and independently
Pragmatic, dependable, and solutions-oriented
Benefits
Remote-first structure with opportunities for in-person collaboration
Collaborative, high-performance culture
Exposure to cutting-edge crypto and digital asset strategies
Competitive compensation package
УдалённоLondon, United Kingdom; France; Italy; Netherlands; Portugal
Location: Ta' Xbiex, Malta; Limassol, Cyprus
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About the Role
The Head of Business Accounts organizes, manages, and coordinates the work of the department to ensure high-quality customer service, effective communication with clients, and the availability of the company’s services or products. Ensures that customer service processes comply with the company’s standards and strategic objectives.
Key Responsibilities
Lead and develop the corporate client department, covering sales, onboarding, account management, and client success
Own the department’s revenue, client acquisition, and retention targets
Build and execute the go-to-market strategy for corporate payment and account solutions
Develop and grow the client portfolio: attract new corporate clients and expand relationships with existing ones
Own the sales pipeline, from lead generation to onboarding, including forecasting and reporting to management
Work with Product, Compliance, and Operations to shape new services, pricing, and solutions based on client needs and market feedback
Define and continuously improve client processes, from first contact to onboarding and ongoing relationship management
Analyze commercial and client metrics (revenue per client, conversion, churn, client satisfaction) and prepare reports for management
Ensure high-quality service for key clients, including escalated inquiries and complaints
Build, coach, and motivate a high-performing team
What you need to succeed in this role
5+ years of experience in business development and active sales of financial services
At least 2-3 years of people management experience
Excellent command of English and other languages is an advantage
Proficiency in working with customer service systems (CRM) and office software
Ability to analyze data and make well-founded decisions
Excellent communication, organizational, and problem-solving skills
Strong orientation toward results and customer needs
What we offer
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
* Employment will be offered by Mellifera Kartiera Limited, registration number C107685, legal address: Villa Malitah, Mediterranean Street, The Village, St. Julians, STJ 1870, Malta, which is part of the group of companies operating under the COLIBRIX ONE brand. COLIBRIX ONE is a brand representing a group of legal entities, including Mellifera Kartiera Limited, Colibrix Limited, and Mellifera Operations Limited. While this position is offered within Mellifera Kartiera Limited, the employer reserves the right to offer employment through another legal entity within the group.
Location: Colombia; Argentina; Mexico; Chile; Peru; Ecuador
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is an established B2B sales and revenue acceleration company that helps global businesses generate qualified opportunities and build sustainable sales pipelines.
Specialising in proactive outbound sales and complex B2B sales cycles, the company combines skilled Sales Development Representatives, modern sales technology, data, and a consultative, question-led sales methodology to engage senior decision-makers and create high-quality commercial opportunities.
The company has significant experience within the financial services sector, supporting organisations across areas including asset management, private credit, fund administration, capital markets, private wealth, accounting, and other financial services.
Job Summary
We are looking for an experienced Spanish-Speaking Sales Development Representative (SDR) based in South America to support outbound sales campaigns within the financial services and investment sector.
Previous experience selling financial products, investment solutions, or services into the financial sector is a critical requirement for this position.
You will engage prospective customers through proactive outbound outreach, conduct consultative discovery conversations, qualify commercial opportunities, and build relationships with relevant decision-makers.
This is not an entry-level SDR role. We are looking for a confident salesperson who understands financial products and can hold credible, professional conversations with prospects in this market.
Key Responsibilities
Conduct high-volume outbound prospecting via phone, email, LinkedIn, and other sales channels.
Engage Spanish-speaking prospects and conduct professional discovery and qualification conversations.
Identify customer needs, challenges, commercial priorities, and potential buying intent.
Communicate financial and investment-related propositions confidently and professionally.
Prospect and engage relevant business and financial decision-makers.
Generate and qualify high-quality sales opportunities for the wider sales team.
Navigate objections and complex sales conversations using a consultative approach.
Consistently follow up with prospects throughout the sales cycle.
Maintain accurate prospect, activity, and opportunity data within CRM and sales engagement platforms.
Work toward defined activity, meeting, qualification, and pipeline KPIs.
Collaborate with sales leadership to continuously improve messaging, targeting, and campaign performance.
Requirements
Fluent/native-level Spanish – essential.
Strong professional English – essential.
Currently based in South America – essential.
Previous financial services, financial products, or investment sales experience – essential.
Proven experience selling products or services related to areas such as investments, asset management, wealth management, private credit, capital markets, brokerage, trading, FinTech, or related financial services.
Previous SDR, BDR, Business Development, Inside Sales, or outbound sales experience.
Strong cold-calling and outbound prospecting background.
Ability to understand and confidently communicate complex financial propositions.
Experience conducting discovery and qualifying B2B sales opportunities.
Excellent objection-handling and relationship-building skills.
Experience using CRM and sales engagement tools.
Strong commercial awareness and professional communication skills.
Comfortable working toward ambitious sales targets and KPIs.
Self-motivated, resilient, and comfortable working remotely.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: Italy; Spain; Portugal; Ireland; Germany; Netherlands
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is an established B2B sales and revenue acceleration company that helps global organisations build pipeline, generate qualified opportunities, and accelerate revenue growth through specialist sales development.
The company specialises in proactive outbound sales and complex B2B sales cycles, combining skilled SDR teams with technology, data, and a consultative, question-led sales methodology. Its teams work as an extension of clients' sales and marketing functions, engaging decision-makers and turning targeted outreach into qualified commercial opportunities.
A key area of expertise is healthcare and medical technology, where the business supports organisations selling into complex public and private healthcare environments. Its SDR teams engage stakeholders including clinical leaders, medical directors, procurement teams, operations leaders, and digital health decision-makers.
Job Summary
We are looking for a native Italian-speaking Sales Development Representative (SDR) based in the European Union to support outbound sales activity within the Italian market.
This role requires much more than strong communication skills. Organisation, attention to detail, and the ability to confidently manage complex data are critical to success.
You will manage prospect information, sales activities, follow-ups, and multiple opportunities while conducting professional outbound outreach to Italian-speaking prospects.
The role may involve campaigns within the medical and healthcare sector, including engagement with clinics, hospitals, healthcare organisations, and relevant decision-makers. Previous experience selling medical products or into healthcare is therefore highly desirable, although not essential.
Key Responsibilities
Conduct proactive outbound prospecting into the Italian market through phone, email, LinkedIn, and other sales channels.
Research target accounts and identify relevant decision-makers.
Engage prospects in consultative conversations to understand business needs and identify potential opportunities.
Qualify prospects and generate high-quality sales opportunities.
Manage large amounts of prospect and campaign data accurately and systematically.
Maintain detailed, accurate, and up-to-date CRM records.
Manage multiple prospects, conversations, tasks, and follow-ups simultaneously without losing attention to detail.
Schedule qualified meetings and ensure clear handovers of opportunities.
Work with structured sales processes, qualification frameworks, and campaign reporting.
Collaborate professionally in English with an international team.
Where relevant, engage healthcare stakeholders including clinics, hospitals, medical professionals, procurement teams, and operational decision-makers.
Requirements
Native Italian speaker – essential.
Must currently be based within the European Union – essential.
Strong professional English – essential.
Previous experience as an SDR, BDR, Inside Sales Representative, Lead Generation Specialist, or similar outbound sales professional.
Exceptional organisational skills.
Proven ability to manage complex data, detailed information, and multiple workflows simultaneously.
Strong attention to detail and disciplined follow-up habits.
Previous outbound prospecting and lead-generation experience.
Comfortable using CRM systems, spreadsheets, sales engagement platforms, and prospecting tools.
Confident speaking with professional and senior-level decision-makers.
Ability to work independently while following structured sales processes.
Experience with medical products, MedTech, HealthTech, healthcare sales, or selling into clinics and hospitals is a strong advantage, but not mandatory.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: Morocco; Tunisia; Monaco; France; Portugal; Spain
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a high-energy, sophisticated Inside Sales professional to join the team as a Sales Development Representative. In this pivotal role, you will act as the engine of our sales pipeline, identifying and nurturing cross-selling opportunities within a premium database of high-net-worth international clientele. You will be responsible for bridging the gap between marketing interest and closed deals by qualifying prospects, educating them on a holistic approach to wealth preservation, and scheduling high-value meetings for our Advisors. This is an elite opportunity for a proactive communicator who excels at building rapport, understands the nuances of global residency and exempt market products, and thrives in a goal-oriented, fast-paced environment.
Key Responsibilities
Execute targeted outreach via warm calling and digital engagement to re-engage former customers, nurture current leads, and identify cross-selling opportunities within the existing database.
Utilize BANT criteria (Budget, Authority, Need, Timeline) to qualify prospects during discovery calls before transitioning them to Advisors.
Partner with the Marketing team to develop CRM automated workflows and educational content that secures the future of our clients' families.
Assist Advisors with the end-to-end onboarding process, including preparing mandates, cost calculators, KYC templates, and attending internal/external product meetings.
Adopt a "Referral Mindset" in every interaction, consistently identifying and engaging strategic partners to expand the firm’s reach.
Maintain a professional presence across LinkedIn and other platforms to support marketing calendars and brand authority.
Rigorously update HubSpot and use AI-driven tools (Copilot, Mili) to maintain clean data and actionable insights for the sales team.
Requirements
Deep knowledge of exempt market products and compliance standards.
Proven experience in inside sales or business development, specifically targeting high-net-worth individuals (HNWI).
Understanding of Citizenship by Investment Programs (CIP) and private investment funds (Real Estate, REITs, Hospitality Funds).
Superior interpersonal skills with the ability to adapt communication styles to diverse international personalities.
Proficiency in HubSpot (CRM), MS SharePoint, and virtual meeting platforms (Teams/Zoom).
A "Fanatical Prospecting" approach with the ability to work flexible hours to accommodate global client time zones.
High degree of accuracy in preparing legal and financial documentation (KYCs, Suitability forms, etc.).
Nice-to-Haves
Experience with international residency-by-investment programs (e.g., Portugal Golden Visa, EB-5).
Familiarity with specific funds such as Invico, Avenue Living, or LCP Regional Centers.
Multilingual capabilities to better serve a global customer base.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: South Africa; Philippines; Morocco; Nigeria
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the Company
Our client is a results-driven growth marketing partner specializing in end-to-end strategy and execution for high-growth tech companies and startups. With a mission to redefine growth through community and deep partnerships, the team supports a global portfolio across B2B SaaS, robotics, consumer tech, and retail. They provide comprehensive services including omnichannel paid media, ad creative sprints, conversion rate optimization, and website design to help businesses scale from early traction to eight-figure revenues.
The team is composed of seasoned experts with backgrounds from industry giants and agile startups, bringing a high-performance, "startup-to-scale" mindset to every project. Operating with a focus on precision and speed, they collaborate directly with founders and marketing directors to build robust acquisition channels across North America, Europe, and Asia. This is an opportunity to join a fast-paced, innovative environment where data-driven strategies and creative execution drive measurable global impact.
Job Type:
Part-time (with potential for Full-time)
Job Summary
We are looking for a detail-oriented Finance Operations expert to take full ownership of the day-to-day financial health of a scaling agency. You will be the backbone of our back-office operations, ensuring every receipt is captured, every invoice is paid, and our profitability is crystal clear. This is a role for a QuickBooks power user who enjoys the intersection of precision accounting and proactive operations. If you are someone who takes pride in a perfectly reconciled month-end and has the professional persistence to manage accounts receivable effectively, we want to hear from you.
Key Responsibilities
Maintain impeccable records in QuickBooks Online, including receipt management, categorization, and reconciliations.
Manage full-cycle payroll for Canadian employees and coordinate timely contractor payments.
Oversee multi-currency accounts and handle complex currency conversions.
Generate client invoices and lead the Accounts Receivable process with professional, persistent follow-ups on overdue payments.
Perform monthly ad spend reconciliations and calculate management fee billing.
Lead the month-end close process and produce comprehensive monthly P&L statements.
Generate weekly AR reports and track client-specific profitability to support leadership decisions.
Requirements
Expert-level proficiency with QuickBooks Online.
Proven experience working within an agency or service-based business model.
Deep comfort managing multi-currency environments and international transactions.
Strong professional communication skills with a track record of successfully managing collections and payment chasing.
Radical attention to detail and a self-starting nature; you meet deadlines without needing reminders.
Solid understanding of Canadian payroll regulations and tax requirements.
Experience with advanced financial reporting and data visualization tools.
Previous experience in a high-growth startup or expansion-stage company.
Familiarity with specific agency billing software or project management tools.
Benefits
💰 Competitive compensation
🌎 Fully remote work environment
🚀 Career growth opportunities as the team expands
📈 Long-term stability in a high-performing culture
Location: Yerevan, Armenia
Description
The Market Research Case & Strategy Analyst evaluates iGaming markets, competitors, and target operators to support Digitain's market entry decisions, commercial strategy, and sales engagement, delivering actionable insights for Sales, Product, and Leadership teams.
As Market Research Case & Strategy Analyst, you will assess priority markets, analyze competitor strategies and industry success stories, and identify operators that are strong migration opportunities for Digitain. Your work will directly shape which markets we enter, when and how, and which operators we pursue.
Responsibilities
Evaluate target markets for product launches, sales activation, and strategic entry, analyze competitors’ entry experiences, launches, regulatory adaptations, and operational challenges to identify practical lessons
Analyze market growth, trends, and maturity across macroeconomic, demographic, fiscal, regulatory, competitive, and operational indicators; assess industry success stories for applicable drivers of revenue growth, player acquisition, and innovation adoption
Monitor industry investment and expansion trends; evaluate business strategies, growth models, and partnerships across the iGaming market
Track existing and upcoming regulations, B2B licensing frameworks—including those in planning—and licensing tenders to identify entry requirements, timely sales opportunities, and operators needing platform solutions
Assess market attractiveness through size, growth, competition, regulatory stability, and business impact; benchmark key competitors’ entry strategies, operations, pricing, and long-term positioning
Develop forward-looking market assessments to identify early-entry advantages ahead of leading competitors
Evaluate market-specific product readiness across platform capabilities, sportsbook, casino content, payments, and compliance tools; research operators’ integrations, supported languages, content providers, and technical partners to identify gaps and adaptations
Collaborate with Market Intelligence, Product Innovation, and Product teams to integrate insights into actionable analyses and document required adaptations or new tool recommendations in execution-ready formats
Work with Legal and Compliance teams to assess regulatory gaps and market-specific technical compliance obligations
Produce market entry reports, opportunity briefs, gap analyses, case studies, and strategic briefs for Sales, Product, and Leadership; recommend entry timing, product priorities, and investment focus, contributing to BRDs, PRDs, budgets, and financial documentation
Continuously monitor researched markets for regulatory and competitive changes, updating assessments and recommendations
Source and validate research using industry intelligence, regulatory publications, financial reports, competitor filings, databases, interviews, and historical performance metrics
Identify potential platform migration targets and conduct pre-engagement research using operator news, public announcements, and industry publications
Analyze target operators’ financial and performance indicators, including GGR, traffic, and player base
Assess operators’ geographic footprint and technology stack, distinguishing between in-house and third-party platforms
Requirements
Bachelor's or Master's degree in Economics, Business, Finance, International Relations, or a related field
3+ years of experience in market research, market entry strategy, strategy consulting, competitive or sales intelligence, or business analysis, ideally within iGaming. Experience in fintech, telecom, or other heavily regulated multi-market industries will also be considered
Demonstrated experience conducting market entry assessments and in-depth case studies of companies, ideally with direct influence on go/no-go or timing decisions
Strong analytical and strategic thinking skills, with the ability to synthesize complex multi-source data into clear, executive-ready reports and presentations
Experience working with company financials and performance metrics (GGR, traffic, revenue). Familiarity with iGaming operator economics and platform/technology stacks is a strong advantage
Exposure to product readiness or gap analysis work across platform, sportsbook, casino, or payment capabilities is a strong plus
Understanding of compliance, licensing, and regulatory tender processes, or the ability to work closely with Compliance and Legal teams
Excellent research and written communication skills, with a proven ability to produce decision-ready reports, case studies, and strategic briefs
Proficiency in Excel/data analysis tools. Experience with BI, market intelligence, or CRM platforms is a plus
Fluent English (written and spoken). Knowledge of additional languages is a plus
Location: Yerevan, Armenia
Description
The Product Innovation & Research Analyst is responsible for deep-diving into the iGaming product ecosystem — evaluating competitor features, identifying innovation opportunities, and translating market insights into structured product intelligence that drives Digitain's roadmap and competitive positioning.
This role sits at the crossroads of product thinking and competitive intelligence. You will work closely with Digitain's cross-functional product teams — Platform, Sportsbook, Live Casino, Relum, and Paydrom — to evaluate what competitors are building, what operators need, and where the greatest opportunities for differentiation lie.
Responsibilities
Conduct deep-dive product research across the iGaming ecosystem: platforms, aggregators, sportsbooks, live casino providers, virtual sports, and payment solutions
Analyze product innovations, features, and technologies identified through both independent research and insights from the Market Intelligence Expert
Identify product features and capabilities with proven or potential business impact: revenue uplift, player engagement, retention, or market differentiation
Initiate proposals for new product sets or market-specific solutions when research identifies them as critical to competitive success or regional growth
Evaluate potential impact, scalability, and strategic value of identified features — including quantitative assessments of revenue growth, user engagement, technical complexity, and time-to-market
Conduct market- and region-specific product gap analyses, including local player preferences, regulatory requirements, and localization complexity assessments
Assess Digitain's platform readiness for localization in specific countries; prepare initial resource estimations to support full market entry
Identify and document operator pain points via social media, conference content, podcasts, and industry news; translate findings into structured insights for the Sales team
Collaborate with cross-functional product teams to validate research, gather expert input, and present detailed analyses
Track adoption and performance of competitor product features post-launch to validate impact assumptions and refine future recommendations
Prepare comprehensive documentation of research outcomes to support BRD, PRD, and strategic planning processes
Stay current on emerging product and technology trends (AI personalization, gamification, new betting formats, alternative payments) and proactively surface high-potential opportunities
Requirements
Bachelor's degree in Business, Economics, Marketing, Computer Science, or a related field
3+ years of experience in product research, product management, business analysis, or competitive intelligence — ideally within iGaming (platforms, sportsbook, live casino, payments); experience in fintech, SaaS, or gaming related industries also considered
Demonstrated experience conducting deep-dive product research and translating findings into structured, actionable recommendations
Strong analytical skills, with the ability to assess product features for scalability, technical complexity, and time-to-market
Experience evaluating product features for business impact (revenue, engagement, retention) and presenting findings to cross-functional stakeholders
Familiarity with the iGaming product landscape: platforms, aggregators, sportsbook providers, live casino, virtual sports, and payment solutions
Excellent research skills, with the ability to source and analyze insights from conferences, podcasts, social media, industry news, and direct product testing
Ability to prepare clear documentation to support BRD/PRD and strategic planning processes
Ability to work closely with cross-functional product teams to validate research and gather expert input
Ability to proactively propose and advocate for new product ideas and market-specific solutions based on research findings
Fluent English (written and spoken); additional languages are a plus
Location: Yerevan, Armenia
Description
As a key member of our growing research team, the Market Intelligence Expert serves as the company's eyes and ears across the global iGaming landscape. This role is responsible for tracking industry movements, competitive dynamics, regulatory shifts, and market-level signals that inform Digitain's strategic direction across Sales and Product functions.
The Market Intelligence Expert occupies a critical position at the intersection of research and strategy. You will be responsible for monitoring and synthesizing information across competitors, emerging markets, regulatory bodies, and industry events — transforming raw intelligence into actionable insights that power Digitain's commercial and product teams.
Responsibilities
Monitor and analyze emerging trends in the iGaming industry — including regulatory changes, technological advancements, market shifts, and upcoming innovations
Track major players in the iGaming ecosystem by reviewing quarterly and annual reports, financial performance, revenue growth, and strategic announcements
Evaluate sales and market growth by region, assessing key growth indicators, player acquisition trends, and penetration in both regulated and emerging markets
Research product developments across the iGaming industry, including new tools, features, and integrations, and their potential market impact
Assess operational network expansion — tracking growth in B2C operator networks and B2B partnerships, including platform adoption rates
Monitor industry activity across public sources, including websites, conferences, press releases, and social media
Identify early signals of market expansion across the industry
Conduct competitive analyses of key iGaming players, including performance benchmarking and threat/opportunity identification
Prepare and deliver high-quality research outputs: detailed reports, trend summaries, competitive landscapes, and presentations for internal stakeholders
Source and validate data from industry reports, financial filings, news platforms, conferences, and proprietary tools
Collaborate with team members to translate research findings into strategic recommendations and contribute to BRD/PRD preparation
Proactively anticipate industry shifts (e.g., new regulations in Latin America, Asia, Africa) and alert relevant teams to emerging risks or opportunities
Requirements
Bachelor's or Master's degree in Business, Economics, Marketing, Finance, or a related field
5+ years of experience in market research, competitive intelligence, business analysis, or strategic research, with a strong preference for candidates from iGaming, fintech and e-commerce
Proven track record of owning market intelligence or competitive analysis functions and reporting insights as market conditions change
Deep, demonstrable knowledge of the global iGaming ecosystem: sportsbook and casino platforms, B2B/B2C business models, payment solutions, and regulatory frameworks across key regions is preferable
Experience analyzing financial/annual reports, investor disclosures, industry publications and market data to assess and validate competitor performance and strategic direction. Strong strategic and critical thinking skills — able to identify and connect non obvious signals (regulatory shifts, hiring trends, product launches, social/media activity) into them into early-warning insights
Ability to turn complex research into clear, decision-ready reports and presentations for stakeholders and leadership
Experience with competitive intelligence platforms (e.g., Similarweb, H2gc, LinkedIn Talent Insights) is a strong plus
Ability to work autonomously and take full ownership of the market intelligence function, setting priorities with minimal oversight
Strong stakeholder management skills — able to balance competing requests from Sales and Product teams and prioritize based on strategic impact
Proven ability to manage multiple concurrent research streams under tight timelines in a fast-moving, competitive industry
Fluency in English (written and spoken); additional languages (Russian, Spanish, Portuguese) are a plus
Location: El Salvador (Remote)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity:
We are seeking a Senior Manager Compliance to join our dynamic Compliance Team within our LATAM region. We are a team of risk-minded problem solvers who advise regional business on the company's regulatory obligations and enterprise risk. The successful candidate will have extensive knowledge and experience in KYC/KYB, CDD/EDD, AML/FT and Sanctions' regulations, particularly within the LATAM crypto markets.
Key Responsibilities:
Serve as the senior compliance authority for the region, with direct accountability for regulatory relationships across all LatAm jurisdictions.
Lead engagement with regulators at the regional level, including inspections, inquiries, and strategic regulatory positioning.
Lead, develop, and coordinate a team of MLROs and compliance professionals across multiple markets.
Partner with senior business, legal, and product leadership across LatAm to embed compliance requirements into strategic decisions, new product launches, and market expansions.
Implement and maintain robust compliance policies, procedures, controls, and frameworks across LATAM in alignment with the Global Compliance Standard.
Ensure policies and procedures are adapted appropriately for local markets.
Identify compliance gaps and recommend remediation strategies.
Collaborate cross-functionally (with groups such as Data, Engineering, Finance, Legal, Product and Risk) to operationalize compliance initiatives in line with local regulations, global standards and industry best practices.
Monitor, and assess compliance with laws, regulations and policies from regional regulatory bodies (current and proposed regulatory frameworks).
Supervise compliance reviews, investigations and suspicious activities in the region.
Prepare and submit accurate and timely periodic compliance reports to local authorities.
Assist with special projects as needed, with the ability to work in a fast-paced, ever-changing environment.
Collaborate as an operational point of contact for local regulators and auditors, ensuring effective coordination and timely response to request.
Stay current with global, regional and jurisdictional emerging trends and regulatory developments in the crypto industry, with a broad focus on LATAM countries.
Qualifications:
10+ years of experience in compliance within the financial services, fintech or cryptocurrency industries. Either regulatory/licensing advisory or financial crime or both.
Proven experience in AML/FT & Sanctions in compliance roles within traditional financial services, fintech companies or crypto exchanges.
In-depth understanding of the LATAM regulatory landscape, with a strong focus on Argentina and El Salvador, including local AML laws, data privacy, consumer protection, and crypto-related regulations.
Strong experience with KYC/KYB and CDD/EDD processes, as well as overseeing ongoing monitoring and risk assessments.
Excellent analytical, research and due diligence skills with the ability to interpret complex regulations.
Strong communication and presentation abilities, both oral and written in Spanish and English.
Self-motivated, critical thinker and adept at working independently and in a dispersed team environment covering multiple and varied tasks.
Demonstrated ability to work independently, collaboratively and efficiently in a fast-paced, deadline-driven team environment.
Solid understanding of the crypto industry and familiarity with global work environments.
CAMS, FIBA certification, or any other industry-relevant financial crime compliance certification.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
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Location: Washington D.C.
Workplace: Remote
Tempo is a layer-1 blockchain purpose-built for stablecoins and real-world payments, born from Stripe’s experience in global payments and Paradigm’s expertise in crypto tech.
Tempo’s payment-first design provides a scalable, low-cost predictable backbone that meets the needs of high-volume payment use cases. Our goal is to move money reliably, cheaply, and at scale. Our north star is simplicity for users: fintechs, traditional banks, merchants, platforms, and anyone else looking to move their payments into the 21st century.
We're building Tempo with design partners who are global leaders in AI, e-commerce, and financial services: Anthropic, Coupang, Deutsche Bank, DoorDash, Mercury, Nubank, OpenAI, Revolut, Shopify, Standard Chartered, Visa, and more.
We’re a team of crypto-optimists, building the infrastructure needed to bring real, substantial economic flows onchain. We like to move fast and swing for the fences — join us!
The role
You will be our first policy and government relations hire. You'll build Tempo's presence in Washington from the ground up. You'll represent us on Capitol Hill, with regulators, and across industry coalitions, and you'll help the company understand and shape the rules that govern stablecoins, digital payments and agentic commerce.
We're looking for a seasoned senior leader who is not afraid to roll up their sleeves. As our first policy and government relations hire, you’ll set the strategy and run it yourself. You will be our voice to Congress and regulators. You will also be a strategic partner to Legal, Product, Comms/Marketing, and GTM, shaping how policy factors into product decisions from the earliest stage. Context shifting will be critical to success; the best candidate will understand how to move between strategy and execution hour to hour and day to day.
Responsibilities
- Build and run Tempo's federal government relations strategy, with a focus on stablecoin, payments, digital assets and agentic commerce legislation and rule making
- Develop and maintain relationships with Members, committee staff and relevant regulators
- Engage on emerging AI and agentic commerce policy as it intersects with payments
- Track and analyze federal and key state policy developments, then turn them into clear guidance for leadership and product teams
- Draft comment letters, testimony, white papers, one-pagers, and briefing materials
- Build and manage Tempo's presence in trade associations and industry coalitions, and build alliances across the payments, fintech, and AI ecosystems
- Support company leadership in DC engagement
- Manage outside lobbying and policy consultants as needed
- Own the policy function end to end as a hands-on individual contributor
Required qualifications
- 8+ years of policy or government relations experience
- In-house government relations experience at a payments, fintech, financial services, or technology company
- Experience with payments policy, including stablecoins, money transmission, BSA/AML, card networks, real-time payments, or fintech regulation
- Strong relationships and credibility on both sides of the aisle
- Direct experience with digital asset policy, such as stablecoin legislation and implementation, market structure, or tax
- Excellent written and oral communication skills: you can turn complex technical and regulatory issues into crisp, persuasive material
- A self-starter comfortable working in a fast-moving startup, and quickly toggling between strategy and execution
Preferred qualifications
- Prior Capitol Hill experience, preferably on financial services, banking, or agriculture issues
- Experience with AI or agentic commerce policy
- Multi-client experience at a lobbying firm, consultancy, or trade association
- Familiarity with federal agency rulemaking and regulatory engagement
Attributes
- High motor; speed is a cherished attribute at Tempo
- Concise, evidence-based communicator
- Intense curiosity and open-mindedness
- Scrappiness; willingness to roll up sleeves
Мы развиваем международную продуктовую платформу в сфере CS2 и ищем руководителя клиентского сервиса, который возьмёт на себя управление командой поддержки и построит масштабируемую систему работы с пользователями.
Сейчас клиентский сервис — одна из ключевых точек роста продукта. Нам нужен не администратор текущих процессов, а сильный операционный руководитель, способный выстроить функцию практически с нуля: внедрить SLA, стандарты качества, аналитику, автоматизацию, обучение команды и понятную систему взаимодействия с другими подразделениями.
Главная цель роли: Превратить службу поддержки из реактивной команды, обрабатывающей обращения, в системную функцию клиентского сервиса, которая:
— быстро и качественно решает проблемы пользователей;
— повышает доверие к платформе;
— снижает отток клиентов;
— помогает возвращать пользователей в продукт;
— выявляет системные проблемы и передаёт их продуктовой команде;
— автоматизирует большую часть типовых обращений;
— работает на основании прозрачных метрик и SLA.
Основные задачи:
— Управлять командой клиентского сервиса численностью около 11 человек.
— Провести аудит процессов, нагрузки, структуры обращений и эффективности сотрудников.
— Разработать и внедрить SLA по типам и приоритетам обращений.
— Выстроить многоуровневую модель поддержки: база знаний и автоматизация → L1 → L2 → профильный отдел.
— Определить правила эскалации сложных, финансовых и конфликтных кейсов.
— Создать регламенты, инструкции, шаблоны ответов и единую базу знаний.
— Сформировать Tone of Voice и стандарты коммуникации с пользователями.
— Внедрить систему контроля качества диалогов и регулярного QA.
— Настроить обучение, аттестацию и развитие сотрудников.
— Создать прозрачную систему метрик и отчётности по работе поддержки.
— Внедрять AI-инструменты, чат-ботов и сценарии самообслуживания.
— Автоматизировать типовые обращения по платежам, промокодам, трейдам, статусам предметов и другим повторяющимся вопросам.
— Выстроить систему Voice of Customer: собирать причины обращений, жалобы и предложения пользователей, превращая их в задачи для продукта.
— Обеспечить взаимодействие поддержки с Product, Development, Payments, CRM, Marketing и другими подразделениями.
— Управлять инцидентами и массовыми обращениями пользователей.
— Планировать необходимую численность команды, смены и нагрузку.
— Сформировать систему мотивации сотрудников, связанную не только со скоростью, но и с качеством решения проблем.
Цели на первые 30 дней:
— Провести полный аудит клиентского сервиса.
— Зафиксировать текущие показатели и определить базовую точку по SLA, FRT, FCR, CSAT, QA, повторным обращениям и нагрузке.
— Классифицировать основные причины обращений пользователей.
— Выявить критические разрывы в клиентском пути.
— Описать зоны ответственности и правила эскалации.
— Подготовить план трансформации клиентского сервиса на 90–180 дней.
Цели на первые 60 дней:
— Внедрить базовые SLA и приоритеты обращений.
— Запустить регламенты обработки ключевых типов запросов.
— Сформировать и внедрить Tone of Voice.
— Запустить базу знаний и единые шаблоны ответов.
— Внедрить QA-карту и регулярную оценку качества диалогов.
— Настроить управленческий дашборд по ключевым метрикам.
— Организовать регулярное обучение и обратную связь для команды.
— Запустить понятный процесс взаимодействия поддержки с другими отделами.
Цели на первые 90 дней:
— Обеспечить выполнение SLA не менее чем по 85% обращений.
— Довести FCR — долю вопросов, решённых за одно обращение, — минимум до 70%.
— Снизить долю повторно открытых обращений до 10% и ниже.
— Довести внутреннюю оценку качества диалогов до 85–90%.
— Запустить автоматизацию наиболее частых типов обращений.
— Сформировать регулярный Voice of Customer-отчёт для руководства и продуктовой команды.
— Снизить количество зависших и незакрытых обращений.
— Создать прозрачную систему оценки эффективности каждого сотрудника.
Цели на 6–12 месяцев:
— Целевые значения должны быть подтверждены после фиксации текущей базы, но ожидаемые ориентиры следующие: выполнение SLA — 90% и выше;
— CSAT — 85% и выше;
— FCR — 70–80%;
— QA Score — 90% и выше;
— доля повторных обращений — не более 10%;
— автоматизация 50–70% типовых обращений;
— снижение ручной нагрузки на команду на 40–60%;
— снижение стоимости обработки одного обращения минимум на 30%;
— сокращение критических жалоб и эскалаций;
— измеримое снижение оттока пользователей после обращений в поддержку;
— формирование стабильного потока продуктовых улучшений на основании обращений клиентов.
Ключевые показатели роли:
— First Response Time.
— Average Resolution Time.
— SLA Compliance.
— First Contact Resolution.
— CSAT.
— QA Score.
— Reopen Rate.
— Backlog и количество незакрытых обращений.
— Количество обращений на одного активного пользователя.
— Доля автоматизированных обращений.
— Cost per Contact.
— Retention пользователей после обращения.
— Количество выявленных и устранённых системных причин обращений.
Наши ожидания от кандидата:
— Опыт управления клиентским сервисом или поддержкой от трёх лет.
— Опыт управления командой от 10 человек.
— Практический опыт построения или серьёзной перестройки службы поддержки.
— Понимание SLA, FCR, CSAT, QA, WFM и других операционных метрик.
— Опыт создания регламентов, базы знаний и системы контроля качества.
— Умение работать с аналитикой, находить причины проблем и принимать решения на основании данных.
— Опыт внедрения автоматизации, чат-ботов или AI-инструментов.
— Умение работать со сложными, конфликтными и финансовыми обращениями.
— Сильные навыки управления командой: найм, адаптация, обучение, мотивация и performance management.
— Способность взаимодействовать с продуктом и разработкой и добиваться устранения первопричин обращений.
— Умение одновременно повышать качество сервиса и контролировать его экономическую эффективность.
Будет преимуществом опыт в gaming, iGaming, fintech, crypto, marketplace, e-commerce или другом высоконагруженном B2C-продукте.
Какого человека мы ищем:
Нам нужен системный и самостоятельный руководитель, который умеет не только управлять людьми, но и строить процессы.
Человек, способный погрузиться в реальные обращения пользователей, найти корневые проблемы, сформировать целевую модель и довести изменения до измеримого результата.
У руководителя будет необходимый уровень полномочий для изменения процессов, внедрения инструментов и взаимодействия с другими подразделениями.
Location: Shanghai
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Merchant Care Analyst will be responsible for providing exceptional service to merchants by addressing inquiries, resolving issues, and ensuring a smooth experience with our products and services. The role requires excellent communication skills, a strong understanding of payments, and the ability to solve problems efficiently. The Merchant Care Analyst will use various tools and resources to troubleshoot issues, guide merchants through solutions, and escalate cases when necessary, all while maintaining a high level of customer satisfaction.
What you will be doing:
- Provide exceptional customer experience by handling inquiries and issues from merchants via various channels (email, phone, chat)
- Troubleshoot and resolve merchant payment issues, technical challenges, and account-related concerns with a focus on timely and accurate resolutions.
- Collaborate with internal teams, including operations, product, and engineering, to address merchant concerns and drive issues to resolution.
- Educate merchants on platform features, payment processes, and best practices to optimise their experience.
- Assist in maintaining and improving merchant care support, contributing to the continuous enhancement of service delivery.
- The role requires working hours from 11:00 AM to 8:00 PM, including Public Holidays, and involves providing Instant Messaging (for e.g. WeChat) support as needed.
Qualifications
- Fluent in Mandarin and English
- 2+ years of experience in support or operations roles, preferably within a payments environment.
- Strong problem-solving skills with the ability to diagnose technical issues and provide effective solutions.
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Ability to handle multiple priorities in a fast-paced environment while maintaining high service standards.
- Familiarity with payment processing systems, fintech platforms, or related technologies (preferred but not essential).
- Proficiency in using customer service software (e.g., Zendesk, Salesforce) and CRM tools.
- Proven ability to work independently as well as collaborate effectively across teams.
If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: United Kingdom (Hybrid)
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM 👥
Here at Cleo we have ~35 Product Managers owning and running Squads across our Pillars. Product Management defines what Cleo builds and why it matters. From setting direction to prioritising what ships, Product ensures we’re solving the right problems for our users and the business. As we scale, this shifts from “managing a roadmap” to “shaping the long-term vision and impact of Cleo’s products.” ✨
ABOUT THE ROLE ✍️
We’re hiring a Senior Product Manager to own Cleo’s payment rails and money-movement roadmap - how customers bring money in, move it across Cleo products, and access it when they need it. You’ll define the future of direct deposit, internal transfers, and intelligent funding orchestration, working closely with Engineering, Risk, Compliance, and our banking and card partners.
Key responsibilities
- Own the roadmap for how customers move money into, around, and out of Cleo - direct deposit top-ups, internal transfers (card, EWA, secured credit card, Wealth products), and outbound movement.
- Build deep fluency in US payment rails (ACH, FedNow, card network rails) and the interchange/cost structure underneath them; represent Cleo in shaping partner roadmaps with the likes of Marqeta and Mastercard.
- Partner with banking and processing partners (e.g., TabaPay-type partners, partner banks) to orchestrate money movement - this is not a "we are the platform" role; it's about working fluently across multiple partners and rails.
- Develop a point of view on stablecoin and crypto as a future rail for moving money in and out of Cleo, and bring that thinking into the roadmap.
- Contribute to the intelligent funding orchestration vision - determining at the point of a transaction what funding source (EWA, BNPL, savings, checking) best serves the customer, with consent, and executing that agentically.
- Set and communicate a clear narrative for why payment rails and money movement matter - this space is not well understood internally, and you'll need to make the case repeatedly to stakeholders who don't have payments backgrounds.
- Maintain flawless execution and attention to detail on cash inflow/outflow while also building the longer-term vision.
WHAT WE'RE LOOKING FOR 🕵️
Must-have
- Deep, hands-on US payment rails experience (ACH, card networks, interchange economics) - recent and substantial, not adjacent.
- Experience working across multiple payment partners/rails rather than as "the platform" itself - e.g., time at a card program, neobank, or fintech that works with partner banks and processors.
- Comfort owning ambiguity and setting vision where none has been defined yet.
- Strong narrative/storytelling ability paired with flawless execution.
Nice-to-have
- Fluency in crypto/stablecoin as a payment rail, with a point of view on where the industry is heading.
- International payment rails exposure (e.g., UK), given Cleo's card expansion - explicitly lower priority than US rails depth.
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Amsterdam, Netherlands
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are seeking an Event Design Coordinator to manage the intake, production, and quality assurance of event-related creative requests coming from a wide range of teams across the business. This is a builder-and-gatekeeper role: you'll work hand-in-hand with designers to turn varied, often fast-turnaround requests into flawless deliverables, including booth graphics, signage, decks, digital assets, swag, and invites, while proactively spotting risks (timeline, brand, print spec, or logistical) before they become problems.
We are not looking for someone who simply routes tickets. We're looking for someone who understands both the creative process and the operational realities of live events well enough to catch a misaligned bleed line, a missing dieline, or a vendor deadline that's about to slip, and to fix it before anyone else notices.
Responsibilities
Request Intake & Triage
Serve as the primary point of contact for event-related creative requests coming from varied teams across Tether.
Scope each request clearly: deliverable type, format (print vs. digital), quantity, deadline, dimension, venue/vendor constraints, and brand requirements.
Flag conflicting timelines, unrealistic turnarounds, or missing information immediately, and propose a workable plan rather than waiting to be asked.
Design Collaboration & Project Management
Brief designers with complete, unambiguous specs so work is right the first time.
Manage multiple concurrent event workstreams across different teams and deadlines without dropping details.
Track status across all active requests and proactively surface bottlenecks before they affect the event date.
Quality Assurance (Print & Digital)
Review every designer deliverable before it goes back to the requesting team, checking brand consistency, copy accuracy, resolution, color mode (CMYK vs. RGB), bleed/trim/safe zones, file formats, and platform specs (e.g., booth panel dimensions, social crop ratios, slide aspect ratios).
Catch errors that would be costly or embarrassing to fix on-site or post-launch (typos, wrong sizing, low-res exports, broken links, outdated logos).
Maintain a QA checklist/process that scales across event types and gets sharper over time.
Event Documentation & Knowledge Management
Document and file all assets, briefs, and final deliverables for each event in a shared drive, using a clear, consistent structure.
Organize files so the wider team can easily find past work, reuse assets, and cross-reference specs, timelines, or creative direction from previous events.
Keep a running record of vendor details, production specs, and lessons learned per event to speed up planning for future ones.
Risk & Logistics Ownership
Anticipate what can go wrong, such as vendor lead times, print production windows, last-minute scope changes, and shipping delays, and build buffer and contingency plans into every project timeline.
Coordinate with vendors and print/production partners as needed to confirm specs and delivery windows.
Keep stakeholders across requesting teams and design aligned with clear, proactive status updates rather than reactive fire drills.
Cross-Team Partnership
Act as a trusted liaison between business requesters and the design team, protecting designers' time from ambiguous briefs while protecting requesters from missed deadlines.
Continuously improve the intake and review process based on what goes wrong (or almost goes wrong) on each event.
5+ years of experience in event marketing, event production, creative operations, or project management with a strong events component.
Proven experience managing print and digital production processes; you know what a dieline is, what "safe area" means, and why RGB assets can't go straight to print.
Strong organizational and multitasking skills: demonstrated ability to manage several concurrent, cross-functional requests with competing deadlines.
Sharp attention to detail, comfortable being the last line of defense before a deliverable ships.
Experience reviewing and giving actionable feedback on creative work from designers, without needing to be a designer yourself.
A proactive, risk-first mindset: you naturally ask "what could go wrong here?" and build a plan around the answer.
Excellent written and verbal communication; comfortable managing stakeholders across different teams with different priorities.
Familiarity with project management tools (Asana, Monday, or similar) and design review tools like Figma
Experience setting up shared drive structures or asset libraries for teams.
Fluent in English and Spanish / Italian is a plus.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
headTa' Xbiex, Malta; Limassol, Cyprus
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УдалённоMorocco; Tunisia; Monaco; France; Portugal; Spain; A "Fanatical Prospecting" approach with the ability to work flexible hours to accommodate global client time zones
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