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Location: Cairo, Egypt; Columbia, Colombia; Philippines; Pretoria, South Africa Workplace: fully Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle-without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support. Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies - all thanks to a dedicated global team driving real impact. About the Role We're looking for experienced and motivated Seasonal Customer Support Specialists to join our team during a busy and exciting period. In this role, you'll be the voice of Simple, supporting customers across phone, live chat, and email, ensuring every interaction is handled with empathy, professionalism, and efficiency. We're looking for people who are confident communicating with international customers, comfortable working in a fast-paced environment, and able to adapt quickly between different support channels. This is a seasonal opportunity for individuals who enjoy solving problems, take ownership of their work, and are committed to delivering an excellent customer experience. What You'll Do Provide high-quality customer support across phone, live chat, and email, seamlessly switching between channels based on business needs. Assist international customers with subscription inquiries, billing questions, account management, technical issues, and general product-related requests. Handle challenging customer interactions with empathy, patience, and strong de-escalation skills. Take ownership of customer inquiries, ensuring accurate and timely resolutions. Manage multiple conversations and prioritize tasks effectively in a high-volume environment. Follow internal processes, policies, and quality standards while maintaining a customer-first approach. Consistently meet performance expectations related to customer satisfaction, quality, productivity, and schedule adherence. Collaborate with Team Leads and colleagues to ensure smooth daily operations. Adapt quickly to product updates, process changes, and coaching feedback. What We're Looking For At least 1–1.5 years of recent Customer Support experience, preferably in a B2C environment. Hands-on experience across all three channels: phone, live chat, and email. Omnichannel experience is essential for this role. Experience supporting international markets, preferably US Excellent spoken and written English Strong de-escalation, active listening, and problem-solving skills. Ability to remain calm, professional, and solution-oriented when dealing with frustrated or demanding customers. Experience handling multiple conversations and working efficiently under pressure. Strong organizational skills, attention to detail, and the ability to prioritize effectively. Familiarity with customer support platforms such as Attlasian, Intercom, or similar tools. A proactive mindset, accountability, and willingness to take ownership of customer issues. Openness to feedback, fast learning, and adaptability to changing business needs. Reliability & Availability As this is a seasonal position, consistent attendance, punctuality, and schedule adherence are essential to ensuring a great experience for both our customers and our team. We're looking for candidates who: Can commit to the full duration of the seasonal agreement. Can reliably meet their assigned working schedule. Are comfortable working in a structured, performance-driven environment. Demonstrate accountability, professionalism, and proactive communication. Are flexible to work different shifts, including weekends and holidays, when required by the agreed schedule. Why Join Simple? At Simple, you'll have the opportunity to work with an international team, support a product that helps millions of people build healthier habits, and further develop your customer support expertise. You'll gain experience in a dynamic omnichannel environment where your communication skills, problem-solving abilities, and contributions to the customer experience truly matter. While this is a seasonal position, strong performance may open the door to future opportunities, depending on business needs. Ready to Join Us? If you're an experienced Customer Support professional who thrives in an omnichannel environment, communicates confidently with international customers, and takes pride in being reliable, proactive, and customer-focused, we'd love to hear from you. Apply now and help us deliver an exceptional customer experience at Simple!

Location: Remote - USA Workplace: Remote The R&D team at Chainalysis is inspired by solving the hardest technical challenges and building products that establish trust in cryptocurrencies. We're a global organization that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimizes data labeling pipelines, and creates predictive models that identify illicit patterns before they escalate. Chainalysis data has helped solve some of the world’s highest-profile criminal and national-security cases and made it safer for people everywhere to access crypto. The Global Intelligence Team produces the attribution at the heart of that data — connecting on-chain activity to the real-world entities behind it, across the global crypto ecosystem. It’s the intelligence data moat beneath every Chainalysis product, and what investigators, sanctions authorities, and national-security agencies rely on to follow the money and disrupt threats. Few domains demand more sustained depth than Russia and the broader Eurasian sanctions-evasion ecosystem. Since 2022, sweeping sanctions on Russian financial institutions, oligarchs, and the defense-industrial base have pushed a growing share of Russian value flows into cryptocurrency — from no-KYC exchanges and OTC desks operating across the former Soviet bloc, to sanctions-evasion networks exploiting stablecoins and cross-border payment channels, crypto-denominated procurement of restricted goods, and the financial infrastructure supporting Russian cyber and ransomware operations. Understanding how Russian actors adapt to sanctions pressure on-chain is one of the most consequential problems in crypto intelligence today. As our Russia & Eurasia-focused intelligence analyst — the team’s subject-matter expert on Russian and Eurasian crypto threats — you’ll own that problem end to end. This is a depth role: while our analysts cover the breadth of the crypto-services ecosystem, you’ll go deep on a single, high-stakes domain — becoming the person, inside Chainalysis and increasingly across the industry, who understands how Russian and Eurasian actors use crypto to evade sanctions and can prove it on-chain. You’ll own the attribution for Russia’s crypto footprint, map how these networks operate and adapt under pressure, turn that into finished intelligence customers act on, and be the expert voice representing Chainalysis on Russian crypto threats. Who you’ll work with You’ll join a fast-moving, globally distributed team — analysts, threat-domain SMEs, data scientists, and engineers — collaborating across time zones, async and in real time. We move fast, hold each other to a high bar, and back each other up across regions. As the Russia & Eurasia SME, you’ll be the single point of depth for the domain and a force multiplier for everyone working adjacent to it. In this role, you’ll: - Own Russia & Eurasia attribution end to end — the threat-actor entities, their definitions, and the accounts, addresses, and infrastructure they operate: Russian and CIS no-KYC exchanges, OTC networks, and instant swap services, sanctions-evasion infrastructure (stablecoin corridors, cross-border payment channels, nested services), Russian-linked ransomware and cybercrime ecosystem financial flows, procurement networks for restricted and dual-use goods, and the broader financial infrastructure enabling Russian value movement outside the traditional financial system. - Lead the attribution response to Russia-related sanctions events — when OFAC or allied authorities designate Russian entities, actors, or infrastructure, drive the rapid, high-visibility on-chain attribution that turns those designations into coverage in our data, often against the clock. - Map the networks on-chain — trace how Russian and Eurasian actors raise, move, launder, and cash out value through regional exchanges, no-KYC swaps, OTC desks, stablecoin corridors, mixers, and off-ramps across the former Soviet bloc and beyond, and keep that picture current as they adapt to pressure. - Produce finished intelligence — advisory notes, customer and partner briefings, and contributions to flagship publications (the Crypto Crime Report and beyond) that make the Russia & Eurasia crypto threat legible and actionable. - Be the named external expert — represent Chainalysis on Russia & Eurasia crypto threats at conferences, on panels, with the press, and in briefings to public- and private-sector partners. - Help set the Russia & Eurasia collection agenda — surface what data we need on Russian and Eurasian networks and feed those requirements into our collection process and priority intelligence requirements; you direct collection for the domain, but it runs through the team’s apparatus and prioritization, not you alone. - Translate typologies into detection — turn what you learn about Russian methods and sanctions-evasion typologies into guidance that our products and our customers can operationalize. - Build with AI — design and tune the automation that scales your analysis and the team’s, and handle the hard cases automation can’t. - Level up the team — raise the bar on Russia & Eurasia and sanctions-evasion tradecraft broadly, and partner closely with analysts, other SMEs, data science, and engineering. We’re looking for candidates who have: - Deep, demonstrable Russia & Eurasia expertise — real command of the Russian sanctions landscape, Russian financial infrastructure and how it has adapted to sanctions pressure, the CIS/former Soviet bloc crypto ecosystem, and/or Russian illicit-finance and procurement networks. This is the core of the role, and we’ll expect you to show it. - On-chain tracing ability against Russian targets — direct experience following Russian crypto activity on-chain (Russian exchanges, sanctions evasion, ransomware financial flows), or deep Russia threat-finance expertise paired with proven blockchain-tracing skill you can bring to bear here from day one. - A national-security or threat-finance background — intelligence, sanctions, counter-threat-finance, or investigations, from the IC, Treasury/OFAC, law enforcement, the military, a think tank or research institution, or private-sector CTF/sanctions work. - Regional fluency — a strong grasp of Russian and Eurasian geopolitics, the sanctions landscape, and regional financial flows. Russian language ability is a significant plus. - Elite potential and a proven track record — exceptional aptitude, judgment, and work ethic; you’ve led hard problems end to end and you raise everyone around you. - Excellent writing and communication — this is an outward-facing expert role; your intelligence has to land with analysts, customers, and senior audiences alike. - AI-forward instincts — you build automation to scale your work and others’, not just use it. - Comfort working with data; blockchain forensics experience strongly preferred. - 5+ years of relevant analytic, intelligence, or threat-finance experience for a Senior hire; 8+ years and recognized domain authority for a Staff hire. You might also have: - Russian language ability. - Direct experience with OFAC, EU, or OFSI sanctions, sanctions-evasion investigations, or the designation process. - A record of published research or public speaking on Russia, sanctions evasion, or crypto threat finance. - Familiarity with Russian and CIS exchange infrastructure, stablecoin-based sanctions evasion, ransomware financial flows, or dual-use procurement networks. AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents. You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future. What You’ll Be Doing Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations. Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification). Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements. Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams. Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction. Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements. Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume. Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them. Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users. Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas. If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up. What We Look For In You Experience & Industry Knowledge 5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services. Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes. Experience working with or leading offshore support teams in a high-growth or regulated environment. Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops. Skills & Competencies Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management. Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams. Operationally minded — you're a problem-solver who can turn user pain points into action plans. Process-driven — capable of designing and implementing SOPs and knowledge base content. Excellent communicator — able to distill regulatory complexity into practical CS guidance. Analytical — confident using data and KPIs to improve customer outcomes and support operations. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents. You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future. What You’ll Be Doing Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations. Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification). Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements. Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams. Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction. Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements. Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume. Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them. Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users. Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas. If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up. What We Look For In You Experience & Industry Knowledge 5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services. Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes. Experience working with or leading offshore support teams in a high-growth or regulated environment. Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops. Skills & Competencies Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management. Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams. Operationally minded — you're a problem-solver who can turn user pain points into action plans. Process-driven — capable of designing and implementing SOPs and knowledge base content. Excellent communicator — able to distill regulatory complexity into practical CS guidance. Analytical — confident using data and KPIs to improve customer outcomes and support operations. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Copenhagen, Denmark At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. Are you eager to be part of a dynamic and rapidly growing social and marketing tech company? Do you thrive in a challenging sales environment and seek career advancement into a closing role? Are you passionate about sales, driven to build a successful career, and eager to develop your skills? If you answered "YES" to any of these questions, keep reading! At Brandwatch, a Cision company, our Sales Development team is at the forefront of generating business opportunities. As a Sales Development Representative (SDR), you’ll play a crucial role in building our pipeline. Your mission will be to research and engage with potential accounts, aiming to schedule meetings that convert into qualified sales opportunities. What You'll Do Research new markets, build a pipeline of potential leads, and nurture relationships using Salesloft, Salesforce, LinkedIn, and other platforms Be the face of Cision.com, you are the first point of contact to engage our potential customers Become an expert on our brand, business, and SaaS product Identify points of contact within target companies and reach out to prospective clients via outbound calls, emails and social media Make a minimum of 80 outbound activities daily, split between 40 calls and 40 emails with the goal of scheduling platform demos Qualify new leads and follow up on warm leads, own your pipeline Nurture relationships with potential customers Book demos with qualified leads for your Account Executive team Meet and exceed monthly and quarterly targets Stay current on industry news and understand the social media landscape Growth potential, SDRs have a clear growth plan with potential to become Account Executives What You'll Bring Bachelor’s Degree in any field, analytical subjects an advantage Positivity and determination, ability to turn a "no" into a "yes" through consultative questioning and coping with rejection Team player attitude, eager to be part of an ambitious team Ability to thrive in a quota driven environment with short sales cycles Cold calling experience an advantage Native or business fluent level in English Exceptional ability to organize work and tasks What We Offer Clearly defined career path - We offer a transparent growth plan with the potential to advance to an Account Executive role or explore different career paths within the company. This could include opportunities in leadership, account management, or customer success; Buddy setup to help you onboard and beyond; A competitive compensation package featuring a solid base salary and an uncapped commission model designed to drive and reward your success; A place in a high performing sales team at a growth-driven company; An open, informal, diverse and multinational working environment; 25 days of PTO per year to promote a healthy work-life balance, plus 1 Wellness Day per quarter on top of your holiday allowance; Full Headspace subscription and 24/7 Employee Assistance program; Hybrid working model - 3 in-office days per week at our Copenhagen office, arranged in coordination with your manager. Our Copenhagen office is situated in the Danish Design Center, in the heart of a vibrant area filled with cafés, restaurants, and convenient access to public transport. Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne , Brandwatch , and PR Newswire , enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com . Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.

Location: Shanghai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Checkout.com http://Checkout.com is actively looking for an enthusiastic and inventive Account Manager to nurture and maintain long-term relationships with our Key accounts, merchants and partners. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion. You will be the business advisor and main point of contact to a merchant's pre, during and post integration process. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition. The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced, start-up company and contribute to shaping its future, this is the role for you to make a difference. How you’ll make an impact - Crafting merchant specific account development plans - Building high touch, consultative and positive relationships with our merchants through regular and open communications - Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy. - Tracking merchant project deliverables and ensure merchant activities are updated within SalesForce - Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs - Collaborating with various teams (e.g. Sales, Legal, Integration, Support) across the company to ensure an outstanding merchant experience What we’re looking for - 6+ years’ experience in a B2B Account Management, Relationship Management or Customer Success role in the FinTech and/or Payments industry - A strategic problem solver with excellent project management skills - Good knowledge of today’s major e commerce and payments technologies, players and major future trends - Customer driven and able to establish robust relationship with assigned customer base - Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently - Fluent in both Mandarin and English as working languages, with excellent cross-cultural communication skills and exceptional written and verbal skills in both languages. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Isle of Man Workplace: Remote About B2Spin We are B2Spin, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of talented professionals from all over the globe, who are working to continually improve the experiences of our players. We are not looking to just be part of the industry, but to revolutionize it. The role B2Spin is a fast-growing social casino and gaming company headquartered in Gibraltar, and we're looking for a commercially sharp Legal Counsel to help us scale. This is a broad, hands-on role at the heart of the business — advising across commercial, regulatory, corporate, and compliance matters as we expand into new global markets. If you thrive on variety, move quickly, and want your legal work to have genuine strategic impact, this is the role for you. What you'll do - Draft, negotiate, and close a wide range of commercial contracts — from vendor agreements to high-value partnerships — keeping the business moving without unnecessary friction. - Serve as the go-to legal partner for internal teams, translating complex legal issues into clear, actionable guidance that enables confident decision-making. - Lead legal risk management across the organisation, identifying exposure early and building the controls that protect us as we grow. - Support global expansion by navigating jurisdiction-specific regulatory requirements, licensing frameworks, and cross-border compliance obligations. - Oversee corporate governance including board support, statutory filings, and record-keeping, ensuring our foundations remain solid. - Manage external counsel relationships effectively, keeping quality high and spend in check. - Build legal capability across the company through training, policy development, and scalable templates that help every team work smarter. What we're looking for - Qualified solicitor (UK or equivalent) with 3–5+ years post-qualification experience, including meaningful in-house exposure. - Background in tech, gaming, or a fast-paced digital business — you understand how these industries operate and what good legal support looks like inside them. - Broad commercial law grounding across contracts, IP, data protection, regulatory compliance, and corporate matters. - Proven ability to manage the full contract lifecycle while working directly with commercial and product teams. - Comfortable operating across multiple jurisdictions and regulatory environments simultaneously. - Strong drafting and negotiation skills paired with genuinely clear communication — you can hold your own in a boardroom and a Slack channel. - A solutions-first mindset: you spot problems early, propose fixes quickly, and know when to escalate. What we offer - A meaningful seat at the table — shaping the legal and compliance framework of a global technology company from the ground up. - Competitive compensation with performance incentives and ongoing professional development support. - A collaborative, agile culture where your contributions are visible and your voice is heard. - The chance to work on genuinely interesting legal challenges at the frontier of interactive entertainment. Our values At B2Spin, we care deeply about Passion — we love building great things and want people around us who feel the same. We run on Performance: we hold ourselves accountable, stay transparent with one another, and back progress over perfectionism every time. Equal opportunities We hire based on skills, drive, and ideas — nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive.

Location: Remote, UAE GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. The role Technical and consumption strategist for complex, multi-stakeholder opportunities. What you’ll do Lead complex consumption-based sales cycles across technical, executive and economic stakeholders. Shape usage forecasts, adoption plans, POV success criteria and expansion paths. Partner with AEs on qualification, value messaging and consumption risks. Act as the technical DRI for complex evaluations, workshops, audits, tenders and value-stream assessments. Own architecture, technical risk, success plan inputs and the technical path to expansion. Apply strong DevSecOps, CI/CD, cloud and AI fluency to the customer problem, integrating architecture, security and operational considerations in complex environments. What you’ll bring Consumption experience: Leading complex consumption motions through discovery, POV, production adoption and value realization, including engaging executives and budget owners and managing trade-offs when usage changes. Technical experience: Proven hands-on depth across the DevSecOps lifecycle, including CI/CD at scale, Kubernetes, application security testing and infrastructure as code, and the ability to design, size and troubleshoot self-managed and on-premises deployments alongside cloud and hybrid architectures. Deep experience with consumption-based, cloud, AI, platform or usage-metered products. A solid understanding of adoption curves, usage forecasting, economic buyers and procurement friction. The ability to connect technical architecture to expansion, renewal and long-term value. The ability to diagnose whether the customer can realize value, not just whether the solution can technically work. The ability to make technical and commercial trade-offs when usage is uncertain or changing. The ability to use customer evidence to influence deal strategy and account planning. Motivation from long-term customer value, adoption and expansion. Energy for complex, multi-stakeholder buying decisions. A commitment to raising the technical and commercial bar for peers. Ability to travel at least 25% Languages to include English, Arabic About the team The Solutions Architecture team sits within GitLab Sales and partners with Account Executives, Customer Success and Product to help customers adopt GitLab and grow their usage over time. We act as technical advisors across the full software delivery lifecycle: DevOps, CI/CD, cloud-native platforms, security and software supply chain, and AI-native development. GitLab sells in a consumption-based model, so our work does not end at the proof of value. We map how customers will use GitLab, prove value with evidence, and stay close through production adoption and expansion. We share what we learn, coach each other, and care about measurable customer outcomes. #LI-CM1 How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Bangkok, Thailand Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. Thailand is one of Southeast Asia’s most dynamic and digitally engaged markets, and Spotify is a growing part of how its audiences discover music, podcasts, and audiobooks. As a Senior Client Partner, you will be a senior commercial voice for Spotify in Thailand, shaping how the country’s leading advertisers and agencies reach engaged audiences. You will own high-value client relationships, drive significant revenue, and help build Spotify’s advertising business in the market. What you will do :- Own and grow a portfolio of Thailand’s leading advertisers and agencies, positioning Spotify as a strategic part of their media plans. Sell Spotify’s advertising solutions to new and existing clients, matching the right products to each client’s objectives. Prospect, source, and close high-value deals with brand advertisers and media agencies, drawing on your existing relationships at senior level. Deliver against ambitious sales targets consistently while providing an excellent experience for advertisers. Act as a trusted consultant to clients and agencies, bringing a point of view on audience, media planning, and measurement. Apply a thorough understanding of agency dynamics, campaign buying, digital media planning, and pricing models to shape and win deals. Meet regularly with prospects and clients to understand their campaign objectives and KPI benchmarks, and recommend solutions that help them succeed. Partner closely with Client Solutions Managers and regional teams to ensure smooth campaign launches, and share timely, constructive feedback. Represent Spotify at industry events, and keep a close watch on market and competitor developments to identify new opportunities. Forecast sales revenue accurately on a weekly, monthly, and annual basis. Resolve client issues efficiently and tactfully, and help put measures in place to prevent recurrence. What we are looking for :- Proven sales acumen, with a strong track record of winning and growing large, strategic accounts, ideally in a sales organisation. A strong, established network across Thailand’s media agencies and advertisers, with credibility and relationships at senior planning, buying, and decision-maker level. In-depth digital media experience, including digital media planning and buying, programmatic and ad tech, and the major platforms and industry players. Strong commercial, influencing, and negotiation skills, with direct revenue responsibility. Strategic thinking, with the ability to advise clients as a consultant and present ideas with confidence at senior level. Operational discipline, including rigorous CRM and pipeline management. Solid project management skills, with the ability to prioritise and manage multiple sales projects. Strong analytical skills, with working knowledge of analytics tools and the ability to draw insights from data. Excellent presentation skills, with the ability to communicate ideas and proposals clearly and concisely. Deep understanding of Thailand’s media and advertiser landscape. Fluency in Thai and English is expected. A positive attitude and a drive to go above and beyond. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

• Писать посты, анонсы, интерактивы, статьи и лонгриды для Telegram, сайта, блогов и корпоративных мессенджеров заказчиков. • Брать интервью у партнёров, находить точки для коллабораций и запускать совместные активности.

Location: Philippines Workplace: Remote 🌍 Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia’s fintech moment starts here. About the role: Salmon’s content (marketing, product, and support) is written in English first. Tagalog and Cebuano (Bisaya) versions still depend on ad hoc help. We want to change it, and we're looking for a person who will help us. You can change that. You will write for our users in their own language: the app, push notifications, ads, and the website. Furthermore, you will own the work from brief to publication and become the team’s authority on how Salmon sounds in Tagalog and Cebuano (Bisaya). This is a senior role. You set the quality bar, build the glossary and your own part of our style guide, and make the calls yourself rather than follow someone else’s rulebook. Done well, it could grow into its own small team. What you’ll do: - Write marketing, website, product, and in-app copy in Tagalog and Cebuano (Bisaya): the app, push notifications, ads, and the website. You decide when to translate, when to rewrite from scratch, and what stays in English. - Adapt tone and register for audiences in different regions. Cebuano work grows as the product expands into new regions. - Work with Marketing, Content, and Product: take briefs, challenge them, and deliver on schedule. What you’ll own: - Own the quality bar for all Filipino-language content, including improving what is already published. - Review Filipino-language content before it ships, including as a backup reviewer for other authors. - Build and own the Filipino-language glossary and your part of the style guide, aligned with brand voice. - Define how Salmon sounds in Tagalog and Cebuano (Bisaya), and become the team’s authority on regional-audience nuance. - Own the work from brief to publication and make the language calls yourself, rather than follow someone else’s rulebook. - Lay the foundation for a Filipino-language function that could grow into its own small team. What makes you a strong fit: - Native or near-native fluency in Tagalog and Cebuano (Bisaya). You write in both, not only translate. Cebuano is required from day one. - Strong English: you read our English briefs and spot what won’t work in Filipino. - 3+ years of professional writing in Tagalog or Cebuano as part of a company team (marketing, content, product, media, or communications), with published work you can walk us through: what you decided and why. - Strong editorial judgment: you evaluate quality, decide on your own, and give authors clear feedback. - Understanding of how Filipinos use financial products and apps. We value product intuition as much as language skill. - Experience building or contributing to glossaries, style guides, or tone-of-voice guidelines, and working experience with localization tools (Lokalise, Phrase, Smartling, or Crowdin) and Figma. What we offer: Ownership and flexibility - Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8) - Company-provided tools and equipment Health and time off - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days Growth and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - High-performing teams can earn a dedicated beach house week in Southeast Asia We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

Location: New York Workplace: OnSite ABOUT ARCA Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy. So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has. That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own. It's a $20T market, and we think it's ready to be rebuilt. — Rron, CEO THE RECEIPTS - Stage: Series A, $64M raised - Backed by: General Catalyst, Index Ventures, Venrock - Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money) THE TEAM We’re small on purpose and engineering heavy: about 80% of the team is technical. We’re based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, Doordash, & Glean. We’re fully in-office in Flatiron, five days a week—lunch together, coffee breaks, basketball games, happy hours. THE ROLE As Arca's first Head of Product, you’ll own what we build and how it feels to use. We're not selling software into wealth management; we are the wealth management firm, so the product is the experience our own clients and advisors live in every day. The advisor platform is live and advisors have moved real client assets onto it. The next chapter is the consumer: defining what financial services look like when they're built AI-first from the start, not a traditional experience with a chatbot layered on top. You'll work directly with the founder and the engineering team, set the vision and the roadmap, and stay hands-on enough to test hypotheses and ship alongside them. If it's product, you own it. WHAT YOU’LL OWN - The consumer experience, end to end. Every surface where clients meet Arca, starting with a client portal and extending to an app and new touchpoints, designed agent-first from day one. - The line between human and AI. How agents, advisors, and clients work together: what the agent handles on its own, when it hands off to an advisor, and how the client always feels confident and cared for along the way. - One ecosystem, not two products. The client experience and the advisor platform as a single system, including the behind-the-scenes capabilities that make the client side feel simple. - What we launch next. As Arca expands from wealth management into tax, estate planning, insurance, and beyond, you decide what we build and bring it to market, while taking the existing platform a level higher. - Vision, roadmap, and how we build. A product strategy with visibility well past the current quarter, and the lightweight process for how Arca ideates, prioritizes, documents, and tests. - The product team. Hiring product managers and helping build design, engineering, and the other functions that work closest to product. EXAMPLE PROBLEMS YOU’D WORK ON These aren’t hypothetical; we’re actively working on versions of all of these. - A client experience that's agent-first, not chatbot-added. Agents already do real work behind the scenes for our advisors. What does a client see when an agent has drafted a rebalance, gathered the tax documents, and flagged a question for their advisor? The bar is that it feels calmer and more personal than anything they've used before, not more automated. - Knowing when the human steps in. An agent can answer a question about a cash balance instantly. It probably shouldn't be the one walking an anxious client through a market drop a year before retirement. Deciding where the agent acts, where it hands off to the advisor, and how the client always knows who they're dealing with is a product question as much as a technical one. - Breadth without complexity. Advisors today juggle a sprawl of single-purpose industry tools. We're replacing them with one product. As it grows to cover tax, estate, and insurance, how does it get wider without getting harder to use? - Two sides of one system. Every client interaction should make the advisor better informed, and every advisor action should make the client experience simpler. Designing the consumer product and the advisor platform as one ecosystem, including what runs behind both, is what makes the model work. THE KIND OF PERSON WHO THRIVES HERE You’re excited by ownership, ambiguity, and building things that matter. - You've built consumer products people love. Consumer or prosumer, with real instincts for trust, simplicity, funnels, and messaging, and taste that shows in the details. A B2B background counts too, if your customer looked more like a person than a large enterprise. - You're AI-pilled, and you have a point of view. You know AI-native products deeply and have a strong opinion on how agents will change what a consumer experience even is. Ideally you've built AI-first products or led serious AI initiatives; designing human-in-the-loop workflows and agent handoffs is a plus. A proven innovator who has reimagined a user experience is just as compelling. - You've changed what a product could be. You push the needle rather than apply a template, and you can point to a moment where something wasn't working and you changed it. - You've done this while a company was scaling fast. You did meaningful work through hypergrowth and know how to build a product org for it. Founding or early-team experience at a hypergrowth consumer company, or leading a 0-to-1 bet inside a top product org, is a plus. - Engineers respect you. You go deep technically and earn the trust of a strong engineering team. You'd rather build with a few exceptional people than manage a large org. Experience leading design is a plus. - You're a talent magnet. Your background and network make great people want to join, and you have the conviction to help tell Arca's story publicly: what it means to build an agent-run financial company. A public voice through writing, speaking, or community is a plus. - You hold a high bar because of what's at stake. This is people's real money: their retirement, their savings, the plans they have for their families, in a highly regulated industry. Experience in fintech, investing, or regulated consumer finance is a plus, not a requirement. The domain can be learned, and wealth management experience isn't needed. - You’re someone people actually want to be in the room with. This is a small, tight-knit team in one office, five days a week, working on problems that don’t have clean answers. The people who thrive here want to argue about product direction at lunch and then build something together in the afternoon. Kind, direct, and low-ego, you can give candid feedback without being an asshole, and you’re genuinely energized by this environment (not just tolerant of it). WHY NOW IS THE MOMENT TO JOIN This is a narrow window with unusually high leverage. - We just came out of stealth, and we're growing fast. The team is intentionally small, the equity reflects that, and the ceiling is high. You'd be joining early enough that the work you do now directly shapes what the company becomes and what's possible next. - The advisor-facing product is being defined right now, by a small team that talks to advisors every day. We've just brought on our second firm—the real inflection point, where we start separating what generalizes from what was bespoke. The patterns you set become the foundation for every acquisition that follows. - The consumer product is a blank page. We've never built directly for consumers until now—no legacy, no template. Whoever takes this on defines what the experience even is. - The hard part is behind us, which means the interesting part is starting. The platform is live, the concept is proven, advisors have moved real client assets onto it. The work now is scaling a working system across four or five acquisitions this year—workflows, data, agents, reliability under real load.

Location: Lagos, Nigeria The MIS Specialist will be responsible for operational reporting, data analysis, performance monitoring, and management insights across the Contact Centre. This role will ensure that accurate and timely data is available to monitor operational performance, identify trends and gaps, support staffing decisions, and improve overall customer experience and Contact Centre efficiency across Inbound Calls, Live Chat, Email, and social media. Requirements Key Responsibilities Operational Reporting & Data Management Prepare and deliver daily, weekly, monthly, and ad-hoc operational reports. Consolidate, validate, and reconcile data from multiple systems to maintain a single source of truth. Monitor and report on key performance indicators, including FCR, CSAT, NPS, AHT, Service Level, and Productivity. Automate recurring reports and streamline processes to reduce manual reporting activities. Performance & Customer Contact Analysis Analyze contact center performance by channel, team, agent, and issue type to uncover trends and performance gaps. Investigate significant anomalies and performance drops through root cause analysis to assess operational impact. Provide actionable insights and data to Team Leads and Managers to support coaching, performance management, and incentive calculations. Business Intelligence & Management Insights Develop and maintain dashboards that provide executive visibility into performance, workforce efficiency, and service delivery. Translate operational data into strategic management insights, highlighting emerging risks and opportunities for improvement. Prepare management reports and presentations for strategic stakeholder reviews. Support business cases, budgeting, and capacity planning through forward-looking data insights. Stakeholder Collaboration & Continuous Improvement Collaborate cross-functionally with internal teams to obtain and validate operational data. Translate stakeholder requirements into practical analytical and reporting solutions. Support initiatives involving new products, channels, or systems by providing impact assessments and workforce forecasts. Recommend and drive improvements to reporting processes and operational workflows based on data findings. Workforce Management & Planning Forecast contact center demand and determine staffing requirements based on historical trends, seasonality, and customer volumes. Develop and maintain staffing plans, shift schedules, and capacity models across all operational channels. Monitor staffing levels against actual demand to identify capacity gaps, overstaffing, or understaffing, and recommend adjustments. Track key workforce metrics, including occupancy, utilization, shrinkage, absenteeism, attrition, and schedule adherence. Qualifications & Experience 3–5 years' relevant experience in Contact Centre Analytics, Workforce Management, Operations Analytics, or Business Intelligence. Experience working in a high-volume Contact Centre environment, with an understanding of workforce planning and operational performance. Experience supporting multiple customer service channels, such as Voice, Email, Live Chat, and social media. Experience in fintech, banking, telecommunications, e-commerce, or another customer-focused industry is an advantage. Technical Skills & Core Competencies Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP, Power Query) and proficiency in Power BI or equivalent dashboard tools. Experience using Contact Centre, CRM, telephony, or Workforce Management (WFM) systems. Solid understanding of Contact Centre operations, workforce metrics, KPIs, and forecasting methodologies. Strong analytical, problem-solving, and stakeholder communication skills, with the ability to translate data into actionable business insights.

Location: Shah Alam, Malaysia; Klang, Malaysia; Puchong, Malaysia Turn your passion for luxury into a career opportunity! Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - check the ambiance, service quality, and overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers. Benefits This is a freelance, project-based position Flexible working hours Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity. Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

вести и развивать медиа: составлять контент-план, генерировать идеи, писать тексты, супервизировать работу дизайнеров, снимать результаты и строить гипотезы эффективности контента.

Location: San Jose, California Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: San Jose, CA / Remote up to 3-4 days a week Compensation: $35/hour, 20hr/week Type: Part time 3 month contract Reports to: Lead Game Designer About this Role Nex Playground brings motion-tracked fitness into the living room with BoxFlow and NexGym. As our Fitness Programming & Community Associate , you'll create workouts parents love and grow into leading our fitness challenges, programs, and community. You'll start in BoxFlow: given a song, you choreograph a boxing workout synced to the beat, then write and record its voiceover. This role suits a credible trainer or instructor who is building their name in the space and excited to grow with us. First 90 Days Ship BoxFlow workouts end to end: beat-mapped punches plus recorded voiceover. Playtest and tune them with the team. Design and Pitch your first fitness challenge or program using our available tracking. Responsibilities Choreograph BoxFlow workouts to music using Jabs, Crosses, Hooks, Slips, Squats, and Blocks, paced for beginner and intermediate players. Write and record voiceover scripts that cue combos, coach form, and motivate. Appear on camera as needed. Design and lead fitness challenges and programs across BoxFlow and NexGym that help parents get started and stay consistent. Engage our fitness community as a coaching voice and bring feedback back to the team. Partner with designers and engineers on new workout interactions for the living room. Required Qualifications Group fitness teaching experience and Fitness certification (e.g. NASM, ACE, ACSM). Solid boxing fundamentals and a feel for combos that are fun and safe. Strong sense of rhythm: you hear a song and know where the punches go. Clear, energetic script writing and confident delivery on mic and camera. Preferred Qualifications Boxing or kickboxing coaching experience. Experience creating fitness content for apps, streaming, or social media. An existing fitness community or social presence. We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: San Jose, California Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: San Jose, CA / Remote up to 3-4 days a week Compensation: $35/hour, 20hr/week Type: Part time 3 month contract Reports to: Lead Game Designer About this Role Nex Playground brings motion-tracked fitness into the living room with BoxFlow and NexGym. As our Fitness Instructor, Digital Content , you'll create workouts parents love and grow into leading our fitness challenges, programs, and community. You'll start in BoxFlow: given a song, you choreograph a boxing workout synced to the beat, then write and record its voiceover. This role suits a credible trainer or instructor who is building their name in the space and excited to grow with us. First 90 Days Ship BoxFlow workouts end to end: beat-mapped punches plus recorded voiceover. Playtest and tune them with the team. Design and Pitch your first fitness challenge or program using our available tracking. Responsibilities Choreograph BoxFlow workouts to music using Jabs, Crosses, Hooks, Slips, Squats, and Blocks, paced for beginner and intermediate players. Write and record voiceover scripts that cue combos, coach form, and motivate. Appear on camera as needed. Design and lead fitness challenges and programs across BoxFlow and NexGym that help parents get started and stay consistent. Engage our fitness community as a coaching voice and bring feedback back to the team. Partner with designers and engineers on new workout interactions for the living room. Required Qualifications Group fitness teaching experience and Fitness certification (e.g. NASM, ACE, ACSM). Solid boxing fundamentals and a feel for combos that are fun and safe. Strong sense of rhythm: you hear a song and know where the punches go. Clear, energetic script writing and confident delivery on mic and camera. Preferred Qualifications Boxing or kickboxing coaching experience. Experience creating fitness content for apps, streaming, or social media. An existing fitness community or social presence. We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: San Jose, California Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: San Jose, CA / Remote up to 3-4 days a week Compensation: $35/hour, 20hr/week Type: Part time 3 month contract Reports to: Lead Game Designer About this Role Nex Playground brings motion-tracked fitness into the living room with BoxFlow and NexGym. As our Fitness Content Creator & Instructor , you'll create workouts parents love and grow into leading our fitness challenges, programs, and community. You'll start in BoxFlow: given a song, you choreograph a boxing workout synced to the beat, then write and record its voiceover. This role suits a credible trainer or instructor who is building their name in the space and excited to grow with us. First 90 Days Ship BoxFlow workouts end to end: beat-mapped punches plus recorded voiceover. Playtest and tune them with the team. Design and Pitch your first fitness challenge or program using our available tracking. Responsibilities Choreograph BoxFlow workouts to music using Jabs, Crosses, Hooks, Slips, Squats, and Blocks, paced for beginner and intermediate players. Write and record voiceover scripts that cue combos, coach form, and motivate. Appear on camera as needed. Design and lead fitness challenges and programs across BoxFlow and NexGym that help parents get started and stay consistent. Engage our fitness community as a coaching voice and bring feedback back to the team. Partner with designers and engineers on new workout interactions for the living room. Required Qualifications Group fitness teaching experience and Fitness certification (e.g. NASM, ACE, ACSM). Solid boxing fundamentals and a feel for combos that are fun and safe. Strong sense of rhythm: you hear a song and know where the punches go. Clear, energetic script writing and confident delivery on mic and camera. Preferred Qualifications Boxing or kickboxing coaching experience. Experience creating fitness content for apps, streaming, or social media. An existing fitness community or social presence. We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.