Location: Remote / Europe/ Dubai; Europe / Remote; Canada / North America / Remote
Workplace: remote
About the Company
Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem.
Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.
About This Role
We’re looking for a passionate and proactive Business Development professional to help expand CertiK’s presence in the Web3 ecosystem. You’ll connect with founders and decision makers, identify new business opportunities, build lasting relationships, and drive deals from initial conversations to closing. We value people who take initiative, stay curious, and are eager to learn and grow alongside our global team.
Responsibilities
Research and open new Web3 projects across DeFi, infrastructure, L1/L2 ecosystems and exchanges.
Reach decision makers such as founders, CTOs and heads of security.
Drive deals from first contact to signed contract.
Build partnerships and referral channels with projects, VCs, launchpads and ecosystems
Stay on top of market trends and developments, identify new business opportunities, and translate market insights into actionable feedback.
Requirements
Has experience in business development, sales, partnerships or consulting
Web3 native, or a fast learner who can show how you got up to speed on something new
Self-motivated, hard-working and responsive
Fluent in English
Based in Europe, the UAE, North America
Nice to Have
An existing network among Web3 founders, VCs, launchpads or exchanges
Technical curiosity about smart contracts, DeFi mechanics and security
Experience in a startup or in a role with a commission component
What We Offer
Base salary plus uncapped commission
A security engineer mentor and support from senior BDs from day one
Fully remote work with a global team across North America, Asia and Europe
This role must be performed outside the United States. We are unable to consider candidates who will work from within the U.S.
УдалённоRemote / Europe/ Dubai; Europe / Remote; Canada / North America / Remote
Our client, a fast-growing online casino startup preparing for a new market launch, is seeking an experienced. to take full ownership of affiliate strategy and growth.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Singapore
About the Role
Cloudflare is looking for a highly organized and detail-oriented Recruiting Coordinator to be a cornerstone of our hiring engine in Singapore. This isn't just about managing calendars; you'll be a key player in bringing structure to our hiring efforts, ensuring an exceptional global candidate experience, and supporting the high-quality hiring decisions that drive our mission forward.
If you're someone who thrives in a collaborative, fast-paced setting, possesses a keen eye for detail, and is dedicated to delivering positive experiences, we want to hear from you. You'll work closely with recruiters, hiring managers, and interviewers, ensuring every candidate interaction truly reflects Cloudflare's best. This is a fantastic opportunity to launch or pivot into a career in Talent Acquisition, where your organizational skills and candidate-centric approach will directly influence our ability to attract top talent and shape their perception of Cloudflare.
Responsibilities
Manage interview logistics across various formats (video, phone, and in-person) with precision and efficiency, ensuring a seamless experience for all participants.
Deliver an exceptional candidate experience, both virtually and in-person, demonstrating empathy and a customer/candidate-oriented approach.
Utilize applicant tracking system, scheduling tools, dashboards, and candidate trackers to ensure accuracy and maximize efficiency for Cloudflare’s Interview Experience program.
Handle sensitive and confidential information with the utmost professionalism.
Communicate clearly, directly, and transparently with candidates, recruiters, and internal stakeholders
Partner with Recruiters and Hiring Managers to streamline processes and contribute to cross-functional recruiting operations projects and improvements.
Actively identify opportunities for process enhancements and suggesting solutions, as well as supporting program initiatives where bandwidth allows.
Collaborate with and provide mutual support to team members on shared tasks and challenges.
Desirable Skills, Knowledge, and Experience
Experience in a fast-paced environment where exceptional
organizational skills
,
high-volume coordination
, or extensive
client/customer support
were essential.
Proven ability to prioritize tasks and manage time effectively.
Maintain meticulous attention to detail, even under pressure.
Consistently meet deadlines and service standards.
A resourceful and proactive approach to identifying and resolving routine challenges independently.
Quick to learn and adapt to ambiguous or changing situations.
View mistakes as opportunities for growth.
Outstanding written and verbal communication skills.
Able to engage professionally and empathetically with diverse stakeholders.
Possess a strong collaborative spirit.
Build positive professional relationships and contribute to a supportive team environment.
A genuine passion for delivering positive experiences.
Lead with empathy and assume good intentions in all interactions.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - Japan
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Strategic Account Executive.
About the job
This position is needed to play a key role as part of the growth strategy of Twilio Japan by growing existing customers. You will be responsible for developing a strategy to grow existing customers for Twilio, through the up-sell and cross-sell, and collaborate with internal stakeholders, such as marketing, solution engineerings, partner managers and product managers. Our customers are often application owners, product managers, line of business executives, CxO’s, Head’s of invitation, omni channel and digital strategy partners. Customer industries and segments are also spread from retail, financial services, manufacturing, transportation, public sectors, independent software vendors, system integrators and fast moving technology startups
Responsibilities
In this role, you’ll:
Develop and implement a comprehensive territory plan, winning strategy for target accounts, execute and adjust plan and priorities to maximize results of growing existing customers and its business.
Collaborate with internal stakeholders, align shared goals and strategy and obtain support from them
Forecast the business, including revenue, opportunities with expected annual run-rate business size and timing of ramping, incremental annual commitment values, strategic activations of key cross-sell product, sales funnel management, systematic follow up and discipline by utilizing SFDC and its supplement tools as source of truth for business and its pipelines.
Be an active spokesperson for Twilio Mission, Vision and Value, Corporate Story to our customers, potential customers, and any external partners who collaborate.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years of combined experience in high-touch sales experience for Japanese customers with native level Japanese language communication
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Demonstrated track record of growth of business, growth strategy development and execution.
Challenger mindset with appetite to acquire new business and customers
Record of delivering market driven results, especially to scale and enterprise customers
Capable to understand English as business level and communicate in writings
Desired:
Deep experience working with telecom companies, carriers, or global communications platforms
Software, SaaS, CPaaS or CCaaS experience with AI capabilities
Fluent verbal communication in English
Cloud Technology Sales - IaaS/PaaS, virtualization, security
Experience working with/at System Integrators, Resell and Value-Added resellers to drive large and broad customer coverage with external partner organizations
Location
This role will be remote, and based in Japan.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately up to 50% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Manila, Philippines
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Values
Here are our
Company Values
and we’d love to have individuals who can be a culture add to our team!
What We Offer
Permanently Remote
Pay wired directly to your bank account
$50 Monthly Stipend
Annual Bonus
Performance-based bonuses
Flexible PTO
Enjoy company time off during some of the major US and PH Holidays
Company-issued Device
Career fast track for performers and internal mobility
Learn from a team of Stanford, MIT, Google, and Harvard alumni
Grow With Us
Workstream is looking for an exceptional team member to join our Customer Support team as a Customer Support Team Lead. The Customer Support Team Lead will lead a team of 8-13 Customer Support Specialists who support our customers through phone, chat, and email. The role is responsible for employee development, focusing on competency and skill building, and incorporating a business continuity plan that supports seamless knowledge transfer and drives high levels of employee performance and engagement. This includes coaching and providing actionable feedback to team members to promote career development and exceed support standards, measures, and goals. The lead is expected to escalate trends and urgent issues, with strong proposals to fix.
Day in the Life
Responsible for team performance and retention.
Own building and optimizing processes for driving internal efficiencies, issue resolution, customer satisfaction, and SLA success.
Ensure the success of each Customer Support Specialist and the overall Customer Support leadership team.
Conduct weekly 1:1s with each team member to level them up within their role and discuss role-specific topics such as effective and efficient issue resolution, navigating difficult conversations with customers, tools navigation, troubleshooting, etc.
Participate in functional Management discussions to enable consistent calibration on processes, best practices, and change management that may affect people managers or the broader Customer Support team.
Who You Are
At least 4 years of professional experience in the BPO, shared services, or similar industry, 2 years of which have been spent on a leadership capacity/level
Strong preference for candidates with experience in:
Managing voice accounts
Managing non-voice accounts handling SMS, chat, and email interactions
Handling both voice and non-voice accounts
Previous experience in handling a team with sales and customer service focus metrics:
CSAT
Sales
AHT
Quality
Highly organized with a problem-solving & data-driven mindset
Exceptional written, verbal, and presentation skills
Ability to become a product expert and advocate for the Workstream platform
Ability to quantify, analyze, and share findings related to project impact
A willingness to experiment rapidly, make mistakes, and learn
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue.
In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event.
What you'll do
Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model.
Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables.
Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone.
Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer.
Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention.
Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps.
Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution.
Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations.
What you'll bring
Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company.
A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans.
Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership.
The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams.
Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations.
Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms.
Availability for on-call coverage supporting executive escalations as part of a globally distributed team.
Nice to have:
Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting.
About the team
The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Bangalore
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
Your mission:
UiPath is redefining enterprise automation with AI. As a Senior Forward Deployed Engineer (FDE), you’ll work directly with customers to design and deploy agentic, AI-powered workflows that transform how businesses operate.
This is a highly technical, customer-facing role for engineers who enjoy building in real-world environments. You’ll take ambiguous problems, turn them into production systems, and see your work deliver immediate, measurable impact.
If you thrive at the intersection of AI engineering, systems design, and customer impact — this role is built for you.
Why This Role:
- Build real AI systems in production — not just prototypes.
- Work directly with customers solving high-value, complex problems.
- Operate at the frontier of agentic AI + enterprise automation.
- Influence product direction through hands-on, real-world experience.
- See your work drive millions in measurable business impact.
WHAT YOU'LL DO AT UIPATH
- Build and deploy LLM-powered applications and multi-agent workflows in production environments.
- Design end-to-end solutions integrating APIs, enterprise systems, and data platforms.
- Partner directly with customers to translate business problems into scalable AI and RPA solutions.
- Own delivery from prototype → production → iteration.
- Optimize systems for performance, cost, and reliability.
- Extend platform functionality using APIs, SDKs, connectors, and custom integrations to meet customer-specific requirements.
- Anticipate delivery risks, manage scope, and communicate blockers, tradeoffs, and timelines proactively with customers and internal stakeholders.
- Lead high-impact technical workstreams within strategic customer engagements, aligning delivery to measurable business outcomes.
- Contribute reusable patterns and influence product direction through real-world feedback.
- Mentor engineers, raise technical standards, and help scale reusable implementation play books across customer engagements.
- Partner with Product, Engineering, Sales, and Customer Success to translate field learnings into platform improvements.
WHAT YOU'LL BRING TO THE TEAM
- 5–8+ years of software engineering experience, including applied or customer-facing work.
- Strong coding skills in Python and/or TypeScript.
- Hands-on experience with LLMs, prompt engineering, and production AI systems.
- Experience building and deploying complex, integrated systems.
- Ability to operate in ambiguity and move quickly from idea to production.
- Strong communication skills with both engineers and business stakeholders.
- Customer-facing experience managing technical risks, timelines, tradeoffs, and stakeholder expectations.
- Ability to mentor engineers and contribute to reusable assets, technical standards, and delivery best practices.
- Travel: ~20–30% to customer sites.
Strong Preference:
- PhD or Master’s in Computer Science or a related field.
- Experience with agent frameworks, orchestration systems, or distributed systems.
- Familiarity with LLM providers such as OpenAI, Anthropic, Gemini, etc.
- Background in applied AI, machine learning, or automation platforms (UiPath, RPA, workflow engines).
- Experience in startup, consulting, or forward-deployed environments.
- Experience with prompt management, LLM evaluation, agent observability, and production support practices.
- Familiarity with enterprise security, governance, compliance, and operational readiness requirements.
- Experience presenting technical recommendations to senior customer stakeholders or executives.
- Experience contributing to reference architectures, reusable delivery patterns, or internal technical enablement.
#LI-MR1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Dubai, United Arab Emirates
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
We’re looking for an Emirati
Rider Engagement Associate
to join our UAE team. In this role, you’ll help us support the execution of rider commercial perks and partnerships, road safety initiatives, and seasonal engagement campaigns across the UAE. The role will grow to take ownership of specific workstreams related to these initiatives and will report directly to the Middle East Rider Engagement Manager.
The Rider Engagement team sits within Rider Operations and is responsible for delivering a market-leading proposition for the UAE rider fleet. The team focuses on improving rider experience, engagement, and retention through initiatives such as rider communications, in-person events, perks and partnerships, and intel gathering & reporting.
What You’ll Be Doing
Here’s what your day-to-day might look like:
Identify and pursue impactful rider benefit partnerships (e.g. grocers, restaurants, and bike service shops) to strengthen Deliveroo’s non-monetary rider proposition in the UAE.
Support the creation and rollout of engaging rider communications and campaigns.
Support the planning and execution of rider road safety programmes, including hosting workshops and collaborating with internal and external stakeholders such as local authorities and the Public Affairs team.
Track and report on the success of initiatives (e.g. rider satisfaction and redemption rates).
Organise and execute in-person rider activities and events, such as rider Iftars during Ramadan and heat-relief campaigns during the summer months.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
1–3 years of experience in Operations, Partnerships, Sales, Marketing & Community Engagement.
Bachelor’s degree in Business, Marketing, Communications, or a related field
Strong written and verbal communication skills in English (Hindi/Urdu is a plus)
Ability & interest to craft clear and engaging communications for rider campaigns
Comfortable conducting market research and external outreach
Experience coordinating events, workshops, or engagement initiatives is a plus
Proficient in Google Workspace tools and Excel/Sheets, with experience in Canva or similar design tools as a plus
Why Join Us?
At Deliveroo, You’ll Do Work That Matters, Solving Real-world Problems In a Three-sided Marketplace That’s Constantly Evolving. We’re Food Lovers, Problem Solvers, Community Builders And More, Brought Together By a Shared Drive To Make Things Better. Working Here You Can Expect To
🔧 Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱 Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠 Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎 Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
We’re looking for a versatile writer who can turn complex ideas into clear, compelling content, build campaign stories that strengthen our brand, and use AI thoughtfully to improve research, writing, and delivery. You’ll work closely with product, marketing, design, and localization teams, bringing strong editorial judgment and a collaborative approach.
Key Responsibilities
Develop campaign stories and messaging.
Create original campaign narratives that align with our brand narrative, messaging frameworks, and marketing goals. Carry the core idea consistently across channels.
Maintain our tone of voice and uphold brand guidelines.
Apply and help maintain tone-of-voice guidance, enforce brand and editorial standards, and help teams use them consistently.
Write clear, compelling copy across formats.
Create content for websites, landing pages, social media, email campaigns, system communications, UX/UI, Help Center articles, and knowledge base entries. Adapt the writing to each audience, channel, and purpose.
Make complex products easy to understand.
Turn product logic, workflows, and technical information into accurate, useful messaging for everyday users and experienced traders.
Edit and improve existing content.
Strengthen clarity, consistency, tone, and positioning while preserving intended meaning, product accuracy, and approved claims.
Work closely with cross-functional teams.
Partner with Product Managers, Project Managers, UX designers, marketers, subject matter experts, and localization teams to clarify briefs, resolve feedback, and deliver content that works in its final context.
Use and improve AI-supported workflows.
Apply AI to research, drafting, editing, and content optimization. Test new AI tools and skills, maintain shared prompt libraries, and document useful approaches while checking accuracy, quality, and brand alignment.
Keep work moving and teammates informed.
Manage competing priorities, communicate progress and blockers promptly, respond constructively to feedback, and stay closely aligned with collaborators through delivery.
Key Requirements
Relevant experience and education.
3+ years of experience in copywriting, journalism, UX writing, research, PR, communications, brand marketing, or a closely related field, with clear evidence of strong writing and editing skills. A Bachelor’s degree in Creative Writing, Journalism, Advertising, Marketing, English, Communications, Social Sciences, or a related field.
Excellent English writing and editorial judgment.
Ability to write clear, engaging, accurate English, adapt tone and structure to different formats, and explain complex ideas without losing meaning.
Hands-on AI fluency.
Practical experience using AI for research, writing, editing, and content optimization—not just basic prompting. Ability to test new AI tools and skills, evaluate outputs, and build and maintain reusable prompt libraries and workflows. Sound judgment about fact-checking, confidentiality, and when human review is needed.
Brand and campaign thinking.
Ability to turn a brief into a clear campaign story, connect it to broader brand messaging, and apply tone-of-voice and brand guidelines consistently.
Product understanding and versatility.
Ability to interpret product requirements documents (PRDs), understand workflows and user journeys, and translate technical or product information into clear, structured content across marketing, product, and support formats.
Strong delivery and stakeholder management.
Ability to work independently, prioritize multiple projects, and deliver under tight timelines. Clarify requirements early, flag risks promptly, and keep stakeholders aligned when priorities change.
A team-first approach.
Be receptive to feedback, willing to revise your work and learn from others, and focused on the best result for the team rather than defending your own draft. Bring humility, respect, and shared ownership to cross-functional work.
Responsive, proactive communication.
Respond promptly, ask questions when context is missing, share progress and blockers early, and stay close to teammates and stakeholders so work does not stall or drift out of alignment.
Nice to Have
Additional language skills.
Proficiency in Chinese or other languages, including the ability to work with source materials and stakeholders in those languages, would be an advantage.
Industry knowledge.
Experience in cryptocurrency, fintech, broader technology, or traditional finance.
Process thinking and an automation mindset.
Ability to spot repeated work or handoff problems and suggest practical improvements, reusable templates, or simple automations.
Strategic and brand-building work.
A portfolio or work samples showing campaign concepts, messaging frameworks, or brand-building ideas brought to life across multiple platforms.
Agency or broader creative experience.
2+ years of agency experience or equivalent creative-industry experience across digital, social, and long-form content.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Sydney, New South Wales, Australia, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Field operations is where strategy meets execution at Fivetran + dbt Labs. This senior role sits at the heart of how our APJ go-to-market engine is planned, measured, and improved, partnering directly with regional sales leadership to shape where we play, how we allocate capacity, and how we turn pipeline into revenue. You will own the operating cadence that keeps the region on plan and the analysis that turns performance data into the decisions leadership acts on.
This is a role for someone who wants to shape how a high-growth business is run, not just report on it. You will operate with real autonomy: bringing rigour to how we plan, sharpening the weekly rhythm of the business, and building the processes that let APJ scale. If you think commercially, act like an owner, and want a seat close to where the decisions get made, this is for you.
This is a full-time position based out of either Singapore or Sydney office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You'll Use
Clari, Salesforce, Omni, Looker (or similar BI tools such as Tableau, Hex), SQL/SOQL, advanced spreadsheet modelling and presentation skills (Google suite), Claude, ChatGPT, Gemini and other market leading ai tools
What You'll Do
Strategy and go-to-market planning
Contribute to and, over time, own core GTM planning cycles across quota setting, territory design, and financial / capacity planning, in partnership with sales leadership and finance.
Translate top-down targets into workable, bottoms-up plans that reps and managers trust.
Business reviews and insight
Prepare and drive QBRs and other business reviews, turning data into a clear narrative of what’s working, what isn’t, and what to do next.
Go beyond reporting: surface the “so what” and translate insight into concrete, owned actions.
Running the day-to-day
Lead the weekly operating rhythm: forecast calls, pipeline reviews, and inspection of deal health and hygiene.
Keep the leadership team on top of the number with accurate, timely, decision-ready analysis.
Process and systems
Improve the machine, not just run it. Build scalable, repeatable processes where none exist and remove manual, error-prone work.
Act as a power user of our core stack (Salesforce, Omni, Looker) and raise the bar on data quality and pipeline hygiene across the region.
Put AI to work in the operation: find practical ways to automate analysis, accelerate reporting, and sharpen decision-making, and help the wider team adopt what works.
Skills We're Looking For
Proven experience in a sales, revenue, or field operations role in a high-growth B2B SaaS or technology business, with comfort building the first version of something where no process exists in a fast-moving environment.
Hands-on command of GTM planning components (quota, territory, and financial / capacity planning), even if you haven’t yet owned all three end-to-end.
Strong analytical toolkit: advanced spreadsheet modelling, fluency in a BI tool (Omni, Looker, Tableau or similar), and comfort working directly in a CRM (Salesforce). SQL is a strong plus.
A track record of turning data into insight into action: you tell the story, not just build the report
Genuine commercial and SaaS acumen: pipeline coverage, conversion and win rates, forecasting, ARR and retention are second nature
Ability to influence senior stakeholders without authority: you can move sales leaders, finance and marketing and other cross functional partners without managing any of them.
A clear point of view on the role AI can play in a modern GTM engine, backed by practical examples of how you have already built skills and applied it to your own work, not just theory
Bonus Skills
SQL/SOQL and experience working with a modern data stack (dbt itself a plus).
Experience supporting a multi-country region across markets and segments.
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
What You Would Do Here:
Our focus is getting the best people to work at Cloudflare and then allowing them to do their best work. We are looking for a passionate and detail-oriented People Operations Specialist to join our team and champion this mission within the APJC region. In this vital role, you will be the first point of contact for our employees, ensuring their journey is smooth and positive. You will be instrumental in creating a seamless experience by resolving inquiries, managing data with precision, and ensuring our People processes are efficient and effective. This is an exciting opportunity to provide exceptional support to our internal teams and contribute to building a world-class employee experience as our organization expands.
Responsibilities
Champion key employee lifecycle process:
Take ownership of end-to-end employee lifecycle processes across APJC, including onboarding, internal transfers, organizational changes, and offboarding, ensuring a smooth, consistent, and positive experience for employees throughout the APJC region.
Be a subject-matter expert for employee inquiries:
Provide timely, high-quality support to employee inquiries through Zendesk. Act as a trusted liaison between employees and People/Payroll teams, resolving issues efficiently with empathy and accuracy.
Elevate the employee experience through cross-functional collaboration:
Act as a proactive liaison between employees and specialized teams such as Payroll, Benefits, and Legal to address and resolve complex issues efficiently and effectively.
Ensure data integrity and governance:
Maintain and update employee records across People/Payroll systems, performing regular and ad hoc audits to guarantee 100% data accuracy and compliance with regulatory requirements.
Drive continuous improvement and operational excellence:
Analyze employee feedback and process metrics to identify opportunities for process enhancements. Partner with regional teams to implement scalable solutions that improve the overall People Operations function across APJC.
Support strategic HR initiatives and projects:
Contribute to HR system implementations, vendor management, and regional programs such as annual performance and compensation cycles, benefits enrollment, and year-end Payroll preparation, making them easy to understand and navigate for our employees.
Skills/experience
2+ years in HR administration and comfortable handling sensitive employee information with discretion.
Highly organized with strong attention to detail, excellent problem-solving abilities, and effective time management skills.
Proficient in working with data and skilled in Excel or Google Sheets for analysis and reporting.
Customer-focused mindset with a genuine passion for supporting colleagues and delivering exceptional service.
Effective communicator, able to clearly articulate information both verbally and in writing to employees across the APJC region.
Adaptable and thrives in a fast-paced, dynamic environment, with the ability to manage shifting priorities efficiently.
Familiarity with Workday or Zendesk would be an advantage.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
What You Would Do Here:
Our focus is getting the best people to work at Cloudflare and then allowing them to do their best work. We are looking for a passionate and detail-oriented People Operations Specialist to join our team and champion this mission within the APJC region. In this vital role, you will be the first point of contact for our employees, ensuring their journey is smooth and positive. You will be instrumental in creating a seamless experience by resolving inquiries, managing data with precision, and ensuring our People processes are efficient and effective. This is an exciting opportunity to provide exceptional support to our internal teams and contribute to building a world-class employee experience as our organization expands.
Responsibilities
Champion key employee lifecycle process:
Take ownership of end-to-end employee lifecycle processes across APJC, including onboarding, internal transfers, organizational changes, and offboarding, ensuring a smooth, consistent, and positive experience for employees throughout the APJC region.
Be a subject-matter expert for employee inquiries:
Provide timely, high-quality support to employee inquiries through Zendesk. Act as a trusted liaison between employees and People/Payroll teams, resolving issues efficiently with empathy and accuracy.
Elevate the employee experience through cross-functional collaboration:
Act as a proactive liaison between employees and specialized teams such as Payroll, Benefits, and Legal to address and resolve complex issues efficiently and effectively.
Ensure data integrity and governance:
Maintain and update employee records across People/Payroll systems, performing regular and ad hoc audits to guarantee 100% data accuracy and compliance with regulatory requirements.
Drive continuous improvement and operational excellence:
Analyze employee feedback and process metrics to identify opportunities for process enhancements. Partner with regional teams to implement scalable solutions that improve the overall People Operations function across APJC.
Support strategic HR initiatives and projects:
Contribute to HR system implementations, vendor management, and regional programs such as annual performance and compensation cycles, benefits enrollment, and year-end Payroll preparation, making them easy to understand and navigate for our employees.
Skills/experience
2+ years in HR administration and comfortable handling sensitive employee information with discretion.
Highly organized with strong attention to detail, excellent problem-solving abilities, and effective time management skills.
Proficient in working with data and skilled in Excel or Google Sheets for analysis and reporting.
Customer-focused mindset with a genuine passion for supporting colleagues and delivering exceptional service.
Effective communicator, able to clearly articulate information both verbally and in writing to employees across the APJC region.
Adaptable and thrives in a fast-paced, dynamic environment, with the ability to manage shifting priorities efficiently.
Familiarity with Workday or Zendesk would be an advantage.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Please note: This role will require you to be based in Bengaluru.
About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
Based in India (Bengaluru), you will drive sales into commercial and enterprise accounts across Karnataka and South India for Cloudflare’s solutions. Your strategic selling activities will include "hunter" type activities to proactively penetrate target named accounts, detailed account planning, focused relationship building and leading effective sales campaigns to successful closure of high-value, multi-product architectural transformations.
The ideal candidate will possess both a major account sales background in technology solutions, primarily software and cloud-based, that enables them to drive engagement with senior level decision makers (CISOs, CTOs, VPs of Engineering) within Cloudflare’s target customers. Industry experience selling into Digital Natives, IT/ITES, SaaS scale-ups, and other Enterprise verticals is desired in this role. You must be capable of orchestrating complex six-figure ($100K+) expansions encompassing Zero Trust/SASE, Developer Platforms (Workers/R2), and Application Security.
As an Account Executive, you'll be responsible for developing and executing against a Sales strategy/plan for assigned vertical or accounts, as well as driving large account sales into India markets to achieve revenue targets. Therefore, you must have a strong network of contacts with decision makers in enterprise accounts across the region, and have experience selling complex solutions to these accounts. You will have an intuitive understanding and experience with the key business and technical needs of these large accounts and will create and deliver compelling value propositions to them for Cloudflare solutions, specifically targeting competitive displacements of Cybersecurity SaaS like Akamai, AWS, Azure, GCP, legacy appliances, Zscaler, or Cisco Umbrella.
Additional responsibilities will include
Manage complex contract negotiations for high-AOV, multi-product enterprise deals
Maintain a robust sales pipeline through proactive outbound targeting and whitespace mining within your installed base
Develop long-term strategic relationships with key accounts to convert variable usage into committed enterprise contracts
Collaborate closely with the regional partner ecosystem (e.g., Tech Data, Softcell) to accelerate deal velocity
< 50% travel
Examples of desirable skills, knowledge and experience
Bachelor's degree required
Fluent in English
Relevant direct experience, track record, and relationships within corporate enterprise accounts in the India market (specifically Karnataka and South India)
Minimum 10 years of direct B2B selling experience, preferably managing internet, cloud, and security accounts
Direct experience selling network security, Zero Trust/SASE (Cloudflare One), and/or CDN / Application Security solutions preferred
Proven track record of executing competitive takeout campaigns against legacy hardware and cloud point solutions
Prior experience being part of an early sales team helping drive traction in India market for a US-based SaaS company highly preferred
Experience managing longer, complex sales cycles and cross-functional evaluations
Basic understanding of computer networking, cloud architectures, and “how the internet works”
Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
Strong interpersonal communication (verbal and written) and organisational skills
Self-motivated; entrepreneurial spirit
Comfortable working in a fast paced dynamic environment
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- As Sierra's first Physical Security Lead, you will build and own our global physical security program from the ground up, protecting our people, offices, events, and information as we grow across North America, Europe, and Asia. You'll partner closely with Workplace Technology, IT Engineering, Workplace, Security Engineering, People, and Legal, and set the strategy, standards, and operating model for the function as it scales.
- Program strategy and standards: Assess risk across every Sierra site and set a global baseline for physical security, including policies, standards, and site-tier requirements, prioritized into a practical roadmap with a budget and clear metrics.
- Access control and security systems: Own the strategy and governance for badge access, video, intrusion detection, and visitor management, in partnership with Workplace Technology, who operate our office access and network systems. Make sure access follows least privilege, is reviewed regularly, and is removed promptly when people leave. Make sure these systems are monitored and have backup power.
- Office openings and build-outs: Define security requirements for new offices and build-outs as we open new sites, and partner with Workplace, landlords, architects, and integrators from design through commissioning.
- Sensitive spaces, insider risk, and threat assessment: Secure executive areas, boardrooms, and conference rooms where confidential customer and company discussions happen, including technical surveillance countermeasures (TSCM) sweeps, recording-device policies, and controls for hosting visitors and guests. Build a workplace violence prevention and behavioral threat assessment program with People and Legal, and partner with Security Engineering and IT Engineering on insider risk so that physical and digital signals are reviewed together.
- Policy, compliance, and customer trust: Own Sierra's Physical Security Policy and the physical controls behind our compliance programs. Represent physical security in customer security assessments and audits, and drive findings to closure.
- Incident response and emergency preparedness: Own physical security incident response, investigations, and emergency plans for every office. Run drills and tabletop exercises, and set up monitoring and escalation through an in-house function or a GSOC partner. Issue safety advisories and coordinate with building security and local authorities when employees are at risk near our offices.
- Events, executives, and travel: Plan security for all-hands meetings, customer events, and off-sites. Coordinate executive protection and travel risk management with trusted vendors, and own guard and security services contracts across our sites, including post orders, staffing, and performance.
WHAT YOU'LL BRING
- Experience: 8+ years in corporate physical security, global security, or security operations, including building or substantially scaling a program at a fast-growing technology company. Law enforcement, military, or government experience is valued alongside corporate experience.
- Program building: A track record of standing up a physical security function at an early stage, including policies, vendors, budget, metrics, and team, with sound judgment about what to tackle first.
- Security systems: Hands-on experience with modern, cloud-based access control, video, and visitor management platforms (for example Verkada, Brivo, Avigilon Alta, Genetec, or Envoy), and how they integrate with identity systems such as Okta.
- Risk and threat assessment: Experience conducting site risk assessments, threat assessments, and investigations, and handling sensitive matters with discretion alongside People and Legal teams.
- Incident leadership: Calm, decisive leadership during incidents and emergencies, including serving as incident lead and running after-action reviews.
- Multi-site and international: Experience securing offices across multiple regions, including Europe and Asia, and managing guard, integrator, and executive protection vendors.
- Partnership and communication: Able to build security programs that employees welcome rather than work around, and to explain risk clearly to executives, engineers, and building partners.
- Work model: This role is based in our San Francisco office, with regular travel to our other offices.
EVEN BETTER…
- Professional certifications such as ASIS PSP or CPP.
- Experience running TSCM programs or protecting sensitive R&D or AI research environments.
- Experience with GSOC operations, mass notification, or travel risk management platforms.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About The Role
The next chapter of Ramp's growth runs straight through the customers we already have: 80,000+ finance teams who adopted us for one thing and haven't yet seen what the rest of the platform can do for them. Account Management owns that opportunity - and this role owns the team building the motion to capture it.
You'll lead a group of 5-8 Account Managers, each carrying a book of ~3,000 emerging and SMB customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment.
What You’ll Do
- Build and run a high-performing team of 5-8 Account Managers - setting the bar for culture, morale, and daily execution.
- Understand where to prioritize your teams time. Engage directly with AMs to identify and break into top accounts, especially where trust is being built or repaired.
- Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals. Forecast your business to senior leadership on a weekly cadence.
- Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work.
- Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team.
- Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales.
- Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes.
What You’ll Need
- Minimum 2+ years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory)
- Minimum 1+ years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory)
- Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies
- A genuine passion for hiring, with a thoughtful approach to team planning and development
- Ability to articulate contractual, technical, and financial value to customers, including executive leaders
- Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions
- Strong collaboration and influencing skills, backed by excellent communication and presentation ability
- High agency and adaptability - no two days are the same, and the only constant is change
- A desire and willingness to jump headfirst into complex, challenging problems for the good of the business.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Oversee the Executive Business Center's four meeting rooms, keeping the space welcoming and ready for executive briefings, select internal meetings, and events.
- Manage the calendar and booking process, resolving scheduling conflicts and coordinating overflow with the co-CEOs’ EAs.
- Prepare for each visit by understanding who’s attending, the meeting objectives, and any room or hospitality needs.
- Partner with Sales and Agent Development on meeting logistics, while hosts remain responsible for the customer experience end-to-end, including food and beverage orders.
- Serve as the main internal contact for booking requirements and space guidelines, helping teams find alternative rooms when needed.
- Coordinate room setup, resets, and onsite coverage, working with Workplace and IT to keep meetings running smoothly.
- Refine the booking process to capture meeting needs up front and maintain an accurate calendar.
WHAT YOU'LL BRING
- 2–4 years of experience in high-touch events, executive administrative support, premium hospitality, or customer facing environments.
- Excellent attention to detail, verbal and written communication skills, and confidence working with C-level executives.
- Strong organization and time management, with the ability to balance shifting agendas and competing priorities.
- A calm, proactive approach to anticipating needs and solving problems.
- Sound judgment and discretion with sensitive customer and executive information.
- A warm, service-oriented approach and confidence in communicating space guidelines.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Remote, New York, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Principal Partner Solutions Architect (GSI) to be Fivetran + dbt Labs' global technical advisor to our priority Global Systems Integrators (GSIs) — comfortable operating at executive level, leading the conversation, and directing execution of the joint business plan by combining technical depth with business insight. You are the ecosystem peer to the GSI's lead architects and delivery leads. You will own the technical capability, overarching solution architecture, and multi-year bets of the GSI partnership you support.
This role partners closely with the global alliance leads for these GSIs to articulate the true total value of each technical solution and execute impactful engagements across regions and countries. Functionally, the role sits at the intersection of field engineering, product management, and partnerships. Your closest counterparts are the GSI's practice and delivery leadership, the regional Partner Solutions Architects and Partnerships teams who run the day-to-day motion, and product managers across both Fivetran and dbt Labs. Operating at the Principal level, you will report directly to the Global Head of Partner Solutions Architecture.
This is a full-time position based in the US.
What You’ll Do
Build a trusted advisory relationship with priority GSIs and engage with their senior technical stakeholders and practice leads to secure multi-year technology bets with Fivetran and dbt Labs.
Own the joint technical narrative and capability messaging for the combined Fivetran + dbt Labs platform as it applies to this GSI's delivery practice — reference architectures, integration patterns, and the joint value story their consultants use with mutual customers.
Provide domain expertise around modern data platforms and enterprise technology, and effectively promote Fivetran + dbt Labs with partners, at conferences, and online.
Make recommendations on integration strategies, partner-side enterprise architectures, platforms, and application infrastructure required to successfully implement complete solutions for complex GSI mega-agreements.
Maintain a single, current view of integration state, gaps, and opportunities across the combined platform (ingestion, transformation, semantic layer, catalog/metadata, agent and MCP interfaces) as it affects this GSI's delivery methodology, and collaborate with Product to drive the right outcomes.
Co-develop intellectual property with GSI partners — enterprise-grade, replicable joint solutions and accelerators built with product management and technical teams — and evangelize that IP with partners, customers, and the field to drive adoption.
Run the standing technical cadence with the GSI's practice and delivery leadership as their primary technical counterpart.
Drive and influence GSI audiences, identify expansion engagements within partner accounts, and ensure accelerated agreement velocity with zero partner-delivery escalations on GSI-led mega-agreements.
Partner with the regional Partner Solutions Architects and Partnerships organization so the global GSI relationship turns into regional execution, and so they can run the motion without you in the room.
Travel to partner and customer sites, conferences, and other related events as needed.
Skills We’re Looking For
Direct experience with technology and/or systems integrator alliances, or having sat on the delivery/practice side of a GSI or similar consulting organization — with a track record of shaping and scalingtechnical partner GTM.
10+ years of experience as an enterprise/solutions architect or in an equivalent customer- and partner-facing role.
Fluency across the modern data stack (ingestion, transformation, orchestration, warehouses/lakehouses, semantic layers, catalogs, BI, and the agent/MCP layer) and the ability to explain how the pieces fit for a systems integrator's delivery practice.
A demonstrable understanding of how GSIs operate, build, deploy and monetise Intellectual Property with technology partners.
Experience engaging with, and presenting to, senior technical stakeholders and executive leaders, with the business acumen to translate technical solutions into partner and customer value.
Experience with modern AI paradigms, generative AI, and data technologies, including experience evaluating and reviewing technical solutions.
Ability to drive and influence GSI audiences, identify expansion engagements within partner accounts, and ensure accelerated agreement velocity with zero partner-delivery escalations on GSI-led mega-agreements.
Ability to deliver results and work cross-functionally to position and orchestrate joint solutions spanning multiple products
Bonus Skills
Verticalized knowledge of data and analytics technology solutions, with the ability to learn and work with new and emerging tools, methodologies, and platforms.
Experience with structured enterprise architecture practices, hybrid deployments, and on-premise-to-cloud migration roadmaps.
Ability to influence product roadmap: gathering requirements from a partner, building a prioritization case, and getting it accepted by product leadership.
Hands-on experience with dbt and with Fivetran.
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 70% base salary and 30% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
OTE (On Target Earning)
$239,446.04
—
$332,562.90 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
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Dubai, United Arab Emirates; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Abu Dhabi, UAE
Sydney, New South Wales, Australia, APAC
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ОфисleadSan Francisco, CA
ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)