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Location: Americas Remote Hi, I'm Manu, Engineering Manager at Customer.io . We're looking for experienced backend engineers who want to build and own the infrastructure that powers one of the most data-intensive platforms in marketing automation — systems that process millions of events per second, orchestrate complex workflows at scale, and keep everything running reliably for thousands of customers worldwide. You'll work on the Platform team, tackling hard distributed systems problems: designing for fault tolerance, scaling services under real production pressure, and building the foundational layers that every other team at Customer.io depends on. This isn't just maintenance work — you'll shape the architecture of systems that need to be both highly available and constantly evolving. If you're someone who gets energized by the intersection of scale, reliability, and developer experience — and wants ownership over infrastructure that truly matters — we'd love to talk. What you'll bring: Deep experience with distributed systems and large-scale backend architecture Strong instincts around reliability, observability, and fault tolerance Comfort reasoning about performance, capacity, and trade-offs at scale Experience with event-driven systems, message queues, or data pipelines is a plus A collaborative mindset — you raise the team around you About Customer.io Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence. What We Value Ownership You drive technical direction across systems and teams. You move with urgency, build with empathy, and think long-term. You’ve led large-scale infrastructure initiatives and know what it takes to get them over the line. Engineers with customer focus You think about how infrastructure unlocks customer value. You care about developer experience, system design, and how your work shapes the customer experience. A healthy disregard for “the way things are done” You bring rigor and creativity. Best practices matter, but never more than forward motion. What You’ll Do Design and evolve distributed systems in Go to handle billions of daily events and messages and store and index petabytes of data Lead architectural decisions around performance, reliability, and real-time event processing Improve service-to-service communication through better APIs, messaging systems, and event-driven patterns Work across teams to uncover bottlenecks and system issues, and lead initiatives to resolve them for a smoother customer experience Tackle high-throughput challenges across data pipelines, queues, and scheduling infrastructure Able to debug production systems at scale using effective instrumentation, and resolve issues quickly and confidently Participate in an on-call rotation as required, supporting the reliability of the systems you build Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship Leverage AI tools to prototype, move faster, and make better decisions What we're looking for Significant experience (typically 10+ years) building scalable, distributed systems in Go (or similar statically typed languages) Deep experience with databases - relational (MySQL, Postgres) and non-relational (DynamoDB, BigTable) - and how to make them fast Comfort working in cloud-native environments (AWS, GCP) Familiarity with APIs, observability, and operating production systems A bias for action over perfection, and pride in owning technical decisions Compensation & Benefits We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Application - We review everyone with care. Tell us why you're interested. Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work. Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise. System Design Interview (60 mins) - A collaborative system design conversation focused on scaling challenges. Coding Interview (60 mins) - Pair with one of our engineers for an agentic live coding interview. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.

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Location: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Nick Guardino, Senior Director of Marketing Ops at Customer.io , and I'm looking for a GTM AI Engineer to help take our AI agents from scrappy prototypes to production-grade systems our GTM teams can depend on. Over the last 3.5 months, our GTM AI team has built 11 agents now running in production, serving 120 active users and roughly 25,000 tool calls a day — all through custom CLIs that work, but weren't built to scale. We believe businesses can run leaner and go further when they deploy AI agents well, and we're figuring out that motion in real time. This role owns the scale and reliability layer so the rest of the team can keep building. What we value Craft over quick wins — energized by making things robust, not just making them work. A point of view — we want someone who asks "why did you build it that way?" and has a specific answer for what to do instead. Comfortable being wrong — you try things fast, and you course-correct just as fast. AI-native by default — you'd rather direct Claude to write and QA code than write it by hand. What you'll do Alpha-to-production ownership — take newly built agents from working v1 to production-ready: write evals, harden prompts and tool definitions, and refactor prototype scaffolding into clean, production-quality code. Observability & stability — instrument tracing, logging, and monitoring across the agent fleet so we catch regressions before our 120+ GTM users do. Deployment & infrastructure — stand up and maintain the pipelines that get agents into users' hands without surprises, owning environment parity and release hygiene on our GCP stack. Database administration — own how agents read from and write to our databases, safely and at scale. Fleet maintenance — monitor agent behavior in production, triage issues, and ship the steady stream of improvements that make an agent indispensable rather than just useful. Partner closely with the GTM AI team — free up our agent builders to stay in their zero-to-one wheelhouse while you own scale and reliability. Bring an outside point of view — tell us what we built wrong, and back it up with a plan to fix it. What we're looking for 4+ years in software engineering, platform/infrastructure engineering, or a similarly technical role, ideally at a B2B SaaS company. Comfort working in the terminal daily, with a real GitHub PR-and-deploy workflow. Cloud hosting experience — Kubernetes, VMs, or equivalent; Google Cloud experience strongly preferred. Experience with how agents interact with and edit databases, including some hands-on database administration. Familiarity with LLM-based application development: prompt engineering, tool/function calling, evals, and modern agent frameworks. Ability to prompt AI tools correctly, review their output critically, and direct them to QA their own work — this is an AI-native role, not a hand-coding one. Scrappy enough to iterate fast, disciplined enough to think about consistency once something needs to scale. A point of view, and the willingness to ask "why did you build it that way?" Compensation & Benefits We believe in transparency. Starting salary for this role is $140,000–$170,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute Zoom call with Recruiter 45-minute Zoom call with Hiring Manager 45-minute Zoom call with a member of the GTM AI team 60-minute Live technical session with the team All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.

Location: Hybrid - San Francisco, New York City, Austin About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role We are looking for a Senior Technical Account Manager (TAM) to own the post-sales technical relationship for a portfolio of our largest enterprise customers, taking it over from the Solutions Architect (SA) at deal close. Your focus is continuity: customers renew the annual TAM engagement because their technical outcomes improve each year. This role requires travel to customer offices 4 to 8 times a year. What you'll do Own the post-sales technical relationship and the annual TAM renewal for a portfolio of enterprise accounts, running a weekly check-in, monthly review, quarterly business review (QBR), and annual roadmap workshop for each Lead incident follow-through when an escalation or a pattern of incidents emerges: run the post-mortem, find the architectural root cause, own the remediation roadmap, and respond to priority 1 and 2 escalations within 4 business hours Deliver proactive architectural reviews, technical risk mapping, cost and usage optimization, and pre-launch readiness assessments Scope hands-on engineering work for Forward Deployed Engineers (FDEs) and audits for Professional Services, and track their outcomes into the customer's technical roadmap, without shipping production code yourself Relay customer technical needs to Product, Engineering, and Support, and hold those teams to the commitments you have made to your customers What you need 5+ years in customer-facing technical roles at a platform, infrastructure, or developer tools company, such as technical account management, solutions architecture, developer success engineering, or support engineering Owned customer relationships at the $1M+ annual contract value (ACV) tier, including QBRs, roadmap workshops, and renewals Architected, debugged, and optimized production systems on Next.js and Vercel, including App Router, incremental static regeneration (ISR) and caching, Fluid Compute, and the AI SDK Led technical outcomes across Engineering, Product, and Support without formal authority, and written the incident summaries, post-mortems, and executive readouts that came out of them Bonus if you Carried a TAM portfolio at a hyperscaler, infrastructure platform, or developer tools company, such as AWS, Cloudflare, Datadog, or GitHub Built AI agents with the Vercel AI SDK or Model Context Protocol (MCP) servers Led cloud financial operations (FinOps) or cost-optimization engagements, or ran an annual roadmap workshop or Well-Architected Review for an enterprise customer The San Francisco, CA base pay range for this role is $163,000-$204,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Client Services Manager sets the standard for exceptional client experiences. This role blends hands-on leadership with operational excellence—driving performance, streamlining processes, and building a high-performing team. You’ll lead by example, inspire your team to exceed expectations, and continuously improve service delivery, all while fostering a collaborative, client-first culture. Reporting line: Head of Client Services Location: Remote What you'll do: — Lead, mentor and develop a team of client service associates - set clear expectations, give honest feedback, and run regular reviews that actually help people level up — Own team workload, coverage and cross-functional collaboration so every client gets a fast, meaningful answer — Build a culture of accountability, continuous improvement and client-first thinking. Set the standard by living it yourself — Define & refine service standards, processes, and playbooks, making sure they’re followed in practice, not just on paper — Play a key role in incident management, ensuring issues are brought to light swiftly — Convert the queue to actionable insights, identifying trends and patterns to address — Work closely with Service Design on system optimisation and client experience Qualifications: — 3+ years of experience in prime brokerage or similar financial markets exposure — A proven track record of leading, coaching and developing people, managing performance and running a service team day to day — Excellent communication and relationship management skills. You build trust quickly, with clients and colleagues alike — Strong problem-solving skills & ability to coordinate multiple stakeholders towards a fast resolution — High attention to detail and a strong control & risk mindset What we offer: — A competitive salary that reflects what you bring — Fully remote - enjoy the freedom to work from anywhere — Corporate Macbook — Top-tier tech stack: Claude Code, in-house app building platform, Gemini Enterprise — Innovative & inspiring culture, autonomous and informal work environment — Extended benefits: choose from: Health insurance/extra annual leave/wellbeing program — Ongoing education & training programs — Opportunity to network and connect at Corporate Events — Team off-sites and paid business trips when needed — Global career opportunities *Benefits/perks vary depending on the nature of your employment with the company and the country where you work

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Location: Austin, TX Workplace: Hybrid 1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our SMB (Small and Medium Business) Sales Team is responsible for landing and expanding 1Password customers. As an SMB Account Executive, you will be responsible for managing a territory that includes target-accounts and an existing book of business that has companies of up to 1,000 employees. Your primary focus will be on hunting new business opportunities, building sales pipeline, and driving growth within the SMB sector. You will also be responsible for upselling into the existing account base, leveraging our Extended Access Management Identity. The successful candidate will possess exceptional skills in building and managing their own pipeline, engaging in multi-threaded relationships, and demonstrating expertise in account planning, territory management, and value-based selling. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Expectations of this role This is a hybrid role. You will be expected to work from 1Password's Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 2+ years of SaaS sales experience, preferably in identity & security or privilege access management, with a focus on SMB or Mid Market accounts OR a top performing BDR with outbound experience and success ready to step up - Strong track record of meeting or exceeding sales quotas and KPIs. - Experience up-selling & cross-selling to both new customers and across your book of business - Proficiency in strategic account planning, territory management, and value-based selling. - Strong business acumen, communication & presentation skills to C-Suite - Meticulous operating-rigor when it comes to pipeline management, forecasting and pacing to target - Ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management. - Self-motivated, driven, and able to work independently in a remote setting. - Preferable proficiency with Salesforce, Slack, Zoom, Linkedin Sales Navigator & Outreach What you can expect: - Sales: - Own your territory and build and Maintain Pipeline: Develop a strong sales pipeline through proactive prospecting, cold calling, and networking. - Drive Sales Growth: - Achieve or exceed sales targets and KPIs, including: - Consistently meet or exceed quarterly sales quotas. - Maintain a high level of outbound activity, including calls, emails, and meetings. - Develop and close new business opportunities within your territory. - Upsell and Expand Accounts: Identify opportunities to upsell Extended Access Management to your Enterprise Password Manager Customers. - Cross-functional Collaboration/Team Selling: - Collaborate seamlessly with SDRs, Solutions, Onboarding and Customer Success Managers (CSM) to optimize client engagement and identify growth opportunities. - Engage in multi-threaded relationships within client organizations to enhance overall account health. - Value-Based Selling: - Implement value-based selling strategies to align our solutions with client needs and objectives. - Demonstrate a deep understanding of client pain points and position our offerings as strategic solutions. - Presentation and Negotiation: - Confidently present to C-suite executives, articulating the value proposition of our products and services. - Experience working with Mutual Action Plans to drive an agreed-upon outcome. - Utilize strong negotiation skills to drive mutually beneficial outcomes. USA-based roles only: The annual base salary for this role is between $68,000 USD and $95,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🏝 Generous PTO policy 💖 Four company-wide wellness days Growth and future 📈 Company equity for all full-time employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🌎 Employee-led inclusion and belonging programs and ERGs 🏆 Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: United States Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. ABOUT THIS ROLE This role sits on our Intelligence team — the group building cross-platform experiences that surface actionable data to customers exactly when and where they're most helpful. We're looking for an engineer who can build that end-to-end. You'll have a frontend focus (strong JavaScript/TypeScript and real front-end craft) while operating as a full-stack product engineer. HOW WE WORK Engineers at Help Scout own their work end-to-end — from problem definition through production, and from the customer signal that shaped the bet to the dashboard that tells you whether it landed. You're full-stack capable, customer-fluent, and genuinely fast with AI tools. - We develop in TypeScript, React, Kotlin, Java, and PHP. - We leverage Elasticsearch, ClickHouse, Kafka, Flink, RabbitMQ, MySQL, and PostgreSQL — plus vector search and LLM tooling for our AI features. - We're heavy users of the AWS ecosystem, Slack, GitHub, and Linear. - We use AI tools — Cursor, Claude Code, and a growing set of internal tools — every day. We treat our AI workflow as a product we're shaping together, and we expect you to help shape it. - Teams are small and project-based. You might be 3 engineers and a PM on one project, 2 engineers and a designer on the next, or holding more of the product thinking yourself. You're expected to operate well across different compositions and ship end-to-end. WHAT YOU'LL DO - Ship customer facing features across the full stack, with a focus on smooth user experiences. You’ll design and build intelligence features from zero-to-one from loosely defined specs, collaborating closely with your product, design, and engineering teammates. You should be comfortable making calls, evaluating outcomes, and iterating on your work to make the best experience for customers. - Sweat the front-end craft. You care about responsiveness, streaming/loading states, accessibility, and the small details that make an assistive feature feel reliable rather than gimmicky. - Stay close to customers. Join customer calls when more context is needed to design the right solution, participate in a support escalation rotation, and watch session recordings on the features you own. Bring that signal back into the work. - Own outcomes, not just output. Before a project starts, you and a PM agree on a specific outcome metric the work is trying to move. You instrument it, and after it ships you're watching the dashboard and talking to customers to ensure its impact. - Co-author the solution. PMs own strategy and sequencing; you bring the judgment and craft for how solutions actually get built. You'll often shape the product thinking too. The best work happens when engineers, designers, and PMs support each other. - Own production readiness from the start. Automation, reliability, monitoring, alerting, and logging are all part of how you ship. The work continues after merge. - Use AI tools every day as part of your craft. We expect fluency with Cursor, Claude Code, or similar. If you saw a way to make the team's AI workflow better tomorrow, you'd say so. - Help us hire. From time to time, partner with our Talent team to interview future teammates. This is one of the highest-leverage things any engineer here does. ABOUT YOU - You're a strong, full-stack-capable engineer. You have substantial JavaScript/TypeScript and React experience and real front-end craft, and you take initiative across the stack and ship end-to-end without waiting for someone to own the other half. - You hold a high bar for AI quality. You think in terms of evaluation, verification, and guardrails; you measure whether an AI feature works rather than assuming it does; and you know that more AI-generated code is not the same as more value. - You're genuinely fluent with AI coding tools and treat them as part of your craft. You move fast without sacrificing judgment, and you have a point of view on where these tools are heading. - You're customer-fluent. You actively seek out customer signal because it's how you stay connected to whether your work is actually solving the problem. - You own outcomes. You measure your work, and you're comfortable saying "this didn't move what we hoped, here's what we want to try next," then following through. - You take ownership of the full development lifecycle — automation, reliability, resilience, monitoring, alerting, and logging built in from the start. You stay with what you ship until the metric moves and the customer is better off. - You communicate clearly in writing and in conversation. Help Scout is fully remote and writing is the medium of most decisions. You give and receive direct feedback, and you see code review and pairing as real chances to teach and learn. NICE TO HAVE - Experience making LLM features production-grade: latency/cost tuning, fallbacks and circuit breakers across providers, moderation/safety, and handling sensitive data responsibly. - Design sensibility — comfort partnering closely with designers and elevating the craft of an interface, not just implementing a spec. - Experience in customer support, productivity, or other tools where trust and reliability are the product. COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Location: Remote; New York, NY; San Francisco, CA Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. ABOUT THE ROLE *Preferable to have someone near one of our offices in NYC or San Francisco, but open to hiring around the world for the right candidate. Runway Enterprise is a complete solution for enterprises, offering out-of-the-box creative tools, a generative media developer platform, model licensing, and forward-deployed creatives and researchers that embed directly within enterprises. We're hiring an Enterprise product marketing leader for Runway Enterprise, leading the segment and developing priority verticals including Media, Retail/eCommerce, Software, and more. This is not a purely positioning or “launch” role. You'll own the success of the enterprise segment, partnering closely with the sales & enablement team, enterprise marketing & growth. You’ll lead the development of Runway’s overall enterprise messaging and positioning and create tailored, vertical-specific messages and value propositions, built from your first-hand experiences engaging directly with Runway’s customers. This is a builder's role. You'll be defining the discipline, working shoulder-to-shoulder with sales, product, creative, marketing and growth; you'll be measured on the growth of the business (not just on assets shipped or messaging consistency). WHAT YOU'LL DO - Own the Enterprise segment. Define Runway audiences in the enterprise: who they are, the jobs they hire Runway for, how they differ across verticals. Ground audiences in hands on customer research, win/loss details, and usage analysis. Turn these insights into a point of view that product and leadership actually build against. - Own positioning and messaging for enterprise & vertical solutions. Define how Runway is positioned across its audiences, with tight value propositions and proof points for key verticals. You’ll make the story sharp, consistent, and reflective of Runway's ambitious brand, and make sure a professional buyer recognizes themselves in it. - Drive acquisition and conversion, not just awareness. Partner with growth to move the funnel that matters for this segment: acquisition channels and targeting that find more customers within our ICPs. You're comfortable owning metrics and running experiments, not just producing the narrative around them. - Drive competitive intelligence and response. Track and deeply understand the key players across the AI creative tools market. Turn your market understanding into a living point of view on where we win, where we're exposed, and how we respond, and make it legible to product and leadership. - Partner on enablement. Partner with the sales enablement team to develop assets that drive confidence in Runway’s customers and sellers alike. - Player & coach. You’ll operate hands on as the direct owner of Enterprise and Solutions Marketing; opportunity to lead and manage a team of PMMs for candidates of the right seniority. WHAT WE'RE LOOKING FOR - 8+ years in product marketing, including time leading PMM for a winning enterprise product at meaningful scale. You’ll bring a track record of work that moved business metrics and grew new verticals (not just launches & messaging that you shipped). - Core & Vertical expertise. You’re comfortable leading product positioning exercises at the executive level. You come with a proven track record of industry/vertical product marketing, including defining, developing, and launching new verticals. - Exceptional positioning and narrative craft. You can take research concepts and technical products and make them land for a discerning, professional audience. You create sharp positioning, ad creative, and launch stories (and you can write them yourself). - You thrive in an environment with rapid pace and a high accountability culture. You move very fast, make decisions with incomplete information, and instinctively gravitate toward shipping today (not writing docs for tomorrow). - Sharp competitive instincts. You track markets closely, form a real point of view on where to win, and translate it into product and messaging decisions. - Excellent written and verbal communication. You confidently assess the state of the business, call out challenges, and articulate your plans to solve them. - (Bonus) Pricing and packaging experience. You've shaped how a product is packaged and priced across individual and team/enterprise tiers, and you understand the tradeoffs a self-serve-to-enterprise motion creates. - (Bonus) PLG. You've led product marketing efforts in a growth stage company with both PLG & Sales Led motions. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Remote Who we are Our mission is to bring clarity and control to the world's most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn't kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase. With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once. Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We're backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love. If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us. Hours & location 🌎 While we hire almost anywhere in the world, we have a preference for someone to reside in the following locations for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with EST for at least 20 hours/week. Preferred locations: EST Europe Why this job is exciting Source code is at the heart of Sourcegraph. We support multiple code hosts and retrieve, store, index, and serve source code - to end users, admins, and other internal services. This role gives you the opportunity to solve complex, challenging, and highly technical problems for our customers, both internally and externally, help unleash the potential and productivity of our Engineering teams, and delight our customers with industry-leading quality software. The Platform team primarily focuses on building a fully managed platform for using Sourcegraph, Sourcegraph Cloud, our SaaS offering. As a member of the Platform team, you will work closely with both external customers and internal stakeholders to meet their needs. You will: Develop inter-cloud connectivity solutions to support enterprise customers from highly regulated industries to use Sourcegraph Cloud. Build a control plane to orchestrate a fleet of single-tenant Sourcegraph Cloud instances. Expose complex infrastructure as API to support internal customers to iterate faster. Dive into upstream dependencies (e.g., CDK for Terraform, Terraform providers for GCP)  to debug and patch non-trivial problems. Be an advocate for building reliable services and work with leadership to help product teams achieve operational excellence. Participate in on-call rotation to uphold our contractual SLA commitments. 📅 Within one month, you will… Onboard onto the Sourcegraph architecture, tooling, and development workflow. Build a solid understanding of the team’s areas of ownership, technical challenges, and problems the team solves for our customers, and know how all of these align with the top-level company goals. Actively participate in team meetings, sharing ideas and insights to contribute to the overall team goals. Start contributing to the team goals and deliverables by shipping new features, debugging issues, and fixing bugs. 📅 Within three months, you will… Demonstrate a comprehensive understanding of the Cloud infrastructure, its underlying technologies, and its integration within the Sourcegraph ecosystem. Lead initiatives contributing to team goals through both discovery and delivery phases, collaborating directly with product and design partners, other engineering teams, and non-technical stakeholders from different departments. Contribute to the architectural design and implementation of new features or improvements, actively shaping the future direction of Cloud infrastructure based on customer needs. Lead initiatives contributing to team goals on the roadmap by going through the entire product development lifecycle discovery, design, implementation, and delivery. Participate in our on-call rotation. 📅 Within six months, you will… Be defining long-term technical vision and strategies for new product development, scaling existing services, and managing technical debt. These plans will consist of multiple smaller milestones that you will deliver iteratively with the team. Collaborate with the Engineering Manager on defining the team’s growth strategy based on the long-term product vision, the technical vision, and the team’s needs. Seek feedback from customers and stakeholders to identify opportunities for further improvements or new features, actively iterating on the Cloud infrastructure to ensure it continues to meet our high bar. About you You bring a product mindset in balancing architectural flexibility and philosophy with meeting immediate customer demand. You are an experienced software engineer who seeks to solve problems by writing code rather than through one-off operations. You are passionate about user experience and self-service. You balance maintaining and designing high-impact systems with a pragmatic understanding of how to make appropriate tradeoffs (e.g., cut scope, low-tech vs. custom complex solutions) to ship quickly and iterate when necessary. Qualifications: Proficiency in Go, or other strongly typed languages. Knowledge in one of the public cloud platform providers (GCP, AWS, Azure) Experience with Terraform (or similar IaC solutions) and Kubernetes to build tooling and automation. Skilled at debugging distributed systems, followed by designing and implementing solutions to those problems. This means you should know your way around various OS-level primitives, e.g., network, CPU, and memory. Ability to communicate clearly and empathetically, especially in writing and documentation. Preferred time zone between UTC-8 and UTC+2 Nice to haves: Built services and exposed them as API for external consumption  (e.g., gRPC). Comfortable implementing system-level software  (e.g., custom transport protocol) if needed or has contributed to Kubernetes controllers/operators. Published blog posts and/or tech talks about your work. Experience working on small high-performing teams, preferably tech startups. Level 📊 This job is an IC3.  You can read more about our job leveling philosophy in our Handbook. Compensation 💸 We pay above-market salaries because we want to hire exceptional people who can focus on building great products, not worrying about paying bills. As an open and transparent company, our compensation philosophy and pay bands are visible to every Sourcegraph teammate, and we strive to make our approach equitable, explainable, and competitive. Your base salary is determined by the IC3 pay band for your location zone (1-4). Our pay bands are informed by market data and designed to ensure competitive compensation wherever you live. During the recruiting process, we'll discuss the range applicable to you based on job level, relevant skills, experience, qualifications, and location zone. 💰The starting salary for the IC3 pay band in each zone is: Zone 2: $148,000 USD Zone 3: $111,000 USD Zone 4: $74,000 USD 📈 In addition to competitive cash compensation, we offer meaningful equity (because when Sourcegraph succeeds, we want you to succeed, too) and generous perks & benefits . Interview process Below is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all! We expect the interview process to take 4.75 hours in total. 👋 Introduction Stage - we have initial conversations to get to know you better… [30m] Recruiter Screen [30m] Hiring Manager Screen 🧑‍💻 Team Interview Stage - we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners… [Async] Take-home exercise [60m] Take-home exercise walkthrough + System Design [60m] Pairing Exercise [60m] Resume Deep Dive [60m] Cross-functional Team Collaboration Interview / Values Interview 🎉 Final Interview Stage - we move you to our final round, where you gain a better understanding of our business and values holistically… [30m] Leadership We check references and conduct your background check Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process. Learn more about us You can learn more about what it is like to work at Sourcegraph by reading our handbook . We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our culture , competitive compensation and benefits here. Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds. Sourcegraph participates in E-Verify for U.S. Employees.

Location: Dublin, Ireland; London, United Kingdom WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: We're looking for an exceptional marketing leader to drive Notion’s growth across EMEA— the team responsible for both the fuel that powers our regional go-to-market and the engine that converts it into pipeline and revenue. You'll lead a multi-disciplinary group of marketers across digital, demand, content, and campaigns, and you'll own the end-to-end system that turns regional narratives into measurable growth across markets. WHAT YOU'LL ACHIEVE: - Lead and develop a high-performing team - Manage and grow a cross-functional team of marketers spanning digital, demand generation, content strategy, and campaign execution. Foster a culture of craft, speed, and accountability. - Own the EMEA content and campaign narrative - Develop messaging houses grounded in real customer problems, use cases, and outcomes. Build modular, deployable content bills of materials (BOMs) — stories, assets, templates, talk tracks, proof points, and examples — that travel across channels and markets. - Lead regional demand generation - Leadership over the EMEA demand engine—across self serve and sales assist audiences, with repeatable programmes that have clear positioning, modular assets, and measurement plans that connect directly to pipeline and revenue. - Orchestrate market launches and flagship campaigns - Translate global narratives into market-ready messaging, toolkits, and channel plans. Lead the content and toolkit workstream for product launches and flagship regional campaigns. Keep cross-functional plans, assets, and timelines aligned and deployable across EMEA. - Enable the wider regional team - Partner with Country Marketing, Storytelling, Sales, and global Product Marketing to ensure consistent storytelling, proof points, and talk tracks across every market and channel. Your team's output is what others build from. - Scale with AI - Build and apply AI-driven workflows to accelerate research, drafting, localisation, and asset iteration at speed — without sacrificing accuracy or customer relevance. Model this capability for the broader team. - Measure and sharpen - Use funnel insights — engagement data, customer feedback, and business metrics — to continuously refine messaging, content, and programmes. Report on what's working and make the case for change when it isn't. SKILLS YOU'LL NEED TO BRING: - 12+ years in B2B marketing — with meaningful time owning both content/narrative and demand generation in a high-growth or enterprise SaaS environment. - Proven people leadership — experience building, managing, and developing multi-disciplinary marketing teams. You know how to hire for craft and lead through ambiguity. - Narrative and content mastery — you can write a compelling messaging house, build a scalable toolkit, and coach others to do the same. Customer empathy is instinctive, not a checklist item. - Demand generation depth — hands-on experience running and optimising paid, email, webinar, and outbound programmes, with a strong grasp of funnel metrics and revenue attribution. - AI fluency — you actively use AI tools to accelerate your work and can design workflows for your team to do the same. Not a curiosity — an active working practice. - EMEA market knowledge — experience running multi-market programmes across EMEA with an understanding of localisation needs, cultural nuance, and go-to-market variation across the region. - Cross-functional influence — able to align and work effectively across global and regional stakeholders in Sales, Product Marketing, Comms, and Country teams — without always having formal authority. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €140,000 - €165,000 per year. NICE TO HAVES: - Notion user: you're comfortable and familiar with Notion's value to businesses - Business level proficiency in French or German - Experience with freemium business models By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Docker is seeking a results-oriented Business Development Representative. The ideal candidate will be a self-starter with a proven track record of success in qualifying leads for commercial and enterprise-level accounts in the tech industry. RESPONSIBILITIES: - Use prospecting strategies to reach out to existing users of Docker that demonstrate a propensity to acquire commercial licenses - Identify the needs and challenges of the prospective customer - Determine the prospect's interest in Docker - Schedule discovery meetings for sales representatives and prospects - Achieve a target number of qualified prospects and new opportunities - Respond to and qualify incoming inquiries regarding interest in Docker products - Craft a great first impression to our prospects and customers by adding value during every customer touchpoint - Partner with cross-functional teams to share customer feedback - Engage in team development and mentoring QUALIFICATIONS: - 1+ years of work experience in an outbound-focused Sales role - A demonstrated track record of success - Proactive and driven - Excellent phone, writing, and listening skills - A propensity and willingness to gain a strong understanding of the industry and basic use cases/value propositions that our product offers - High integrity and a team-first mentality - Detail-oriented and strong work ethic - 4-year college degree or equivalent experience preferred WHAT TO EXPECT FIRST 30 DAYS - You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program - You will learn how to navigate through award-winning sales tools such as; Salesforce, ZoomInfo, Common Room, Outreach, Sales Navigator, and Docker - You will begin core SDR functions; prospecting, lead qualification, appointment setting go, warm handoffs, Salesforce hygiene, and pipeline management. - You will work closely with your manager, shadow your peers, and partner with your Account Executive to develop prospecting strategies and campaigns unique to your territory - At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role FIRST 60 DAYS - During your second month, you will be laser-focused on company research and identify target accounts and prospecting strategies in your territory - Build prospecting lists for target accounts and key decision-makers and then reach out to them using all communication channels (cold calls, email, chat, and social media) - You will comprehend and maintain in-depth knowledge of Docker’s products and have a great pitch - Adhere to team KPI metrics and prospecting standards - You will have an advanced understanding of tools, activities, and best practices to be successful in the BDR role FIRST 90 DAYS - In month three, you will be confident in your craft and ready to immerse yourself in your day job fully - You will continue efforts to improve messaging, processes, and daily activities - You will be an accomplished lead qualifier and an expert with tools and processes - You will be ready to operate independently at full speed Docker does not offer visa sponsorship for this role. Compensation & Equity United States: $59.5K – $85K OTE + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Enterprise at Baseten means the companies with the most to gain from AI and the most complexity in getting there: large digital natives running products at massive scale, and category leaders in software, financial services, healthcare, and beyond. They have the data, the distribution, and the budget. Most are still deciding what to build, what to run themselves, and what it should cost. That makes this a consultative sale. You'll spend as much time helping a VP of Engineering pressure-test their AI strategy as you will selling against an alternative, mapping use cases, framing build-vs-buy, and giving clear recommendations grounded in what you've seen work at the frontier. Then you'll do the enterprise work: multithreading across a buying committee, navigating security and procurement, and turning a first workload into an eight-figure relationship. You'll work alongside our founders, forward-deployed engineers, and GTM leadership, in a seat where the playbook is still being written. RESPONSIBILITIES - Own a revenue target end to end, from prospecting and outbounding through closing Tier 1 accounts in your verticals - Act as a strategic advisor on AI adoption: identify use cases, shape architecture decisions, and lead with clear, opinionated recommendations - Multithread across large organizations, from the engineers running evals to the executives funding the program to security, legal, and procurement - Win lighthouse customers that become references for their entire industry - Partner with forward-deployed engineering on technical evaluations, POCs, and architecture reviews - Feed signal back to product and engineering. What enterprises need next is a roadmap input we don't get anywhere else REQUIREMENTS - 8+ years of enterprise B2B sales experience in technology, ideally infrastructure, API/platform, or developer tooling - A track record of closing seven- and eight-figure deals by navigating multi-stakeholder buying committees and long, complex cycles - Demonstrated ability to run a consultative sale. You've helped customers define a strategy, not just evaluate a product - Strong technical acumen: you can hold your own on model serving, GPU infrastructure, latency, and API architecture - Experience selling into large digital natives or regulated industries (financial services, healthcare/life sciences, insurance, government) - Excellent communication and comfort with high autonomy in a fast-moving environment NICE TO HAVE - Direct experience selling AI/ML infrastructure, cloud compute, or model deployment platforms BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a Design Engineer at Ramp, you sit at the intersection of design and front-end engineering. You bring ambitious ideas to life in real interfaces, prototype directly in code, validate with customers, and ship production experiences with a high bar for craft, performance, and reliability. Design at Ramp is AI first and builder led. Work starts in an LLM to clarify intent and constraints, moves into tools like Claude and Cursor to explore and build, is tested with real customers, and then comes into Figma for systems and polish. AI and self-serve research are default parts of the workflow, not side experiments. We are looking for multiple design engineers who think like a designer, code like a front-end engineer, and treat AI as a real collaborator. WHAT YOU’LL DO - Design and build high-craft product experiences: Own key surfaces end to end, from concept through production. Use layout, interaction, and motion to make complex behavior feel simple and safe. - Work AI first with Cursor and Claude Code: Use LLMs, Cursor, and Claude Code as your starting point. Draft intent, explore implementations, scaffold components, and refactor with AI in the loop. Apply your own judgment to refine quality. - Prototype in code and validate with customers: Build interactive prototypes in React and TypeScript and test them with real users using self-serve research tools. Use what you learn to refine flows before full systemization. - Bridge design systems, product, and brand: Translate Ramp’s design principles into reusable components and patterns. Extend the design system so expressive, brand-aligned moments are easy to build and scale. - Reveal what our agents are doing without noise: Design patterns that show what AI and automation are doing on behalf of customers. Use hierarchy, copy, and motion to earn trust while keeping the default experience simple. - Champion performance and accessibility: Ship work that is fast, accessible, and robust. Pay attention to semantics, focus states, reduced motion, and Core Web Vitals. Partner with engineers to debug and optimize over time. - Share AI-native workflows: Document prompts, patterns, and workflows you use in Cursor and Claude Code. Share them with designers and engineers to raise the bar across the team. WHAT YOU NEED - Strong experience across both design and front-end engineering, with ownership from idea to shipped interface - Fluency in React, TypeScript or JavaScript, semantic HTML, and modern CSS - Active use of tools like Cursor and Claude Code, with clear opinions on how to get high-quality output - A portfolio that shows high visual and interaction craft in live experiences or working prototypes - A systems mindset and interest in building reusable components and patterns - Care for performance, accessibility, and reliability as part of craft - Clear written and verbal communication, and comfort pairing with designers, engineers, and marketers - Based in or open to relocate to NYC NICE TO HAVES - Experience contributing to a design system or front-end component library - Familiarity with experimentation or analytics tools - Experience with headless CMS, design tokens, or theming systems - Background in fintech, B2B SaaS, or other trust-heavy domains - Interest in mentoring others on AI-native workflows BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the U.S. or Canada. Residents of Quebec are not eligible for this role. At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence. The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership. We’re looking for a Senior-level Backend Engineer to help build the first production services for this context layer management system. You will design and ship the core backend architecture that powers ingestion, context storage, retrieval APIs, and agent-facing integrations. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative. Key responsibilities: Build the core backend services: Design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration. Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries. Power agent-facing retrieval workflows: Build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings. Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production. Operate what you build: Instrument services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability. Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area. Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams. Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows. What we're looking for: Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making UI design decisions with minimal supervision. AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory. Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset. Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined. Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table. Requirements: Experience with LLMs, prompt engineering, and building applications powered by GenAI. Proven track record of delivering software that made it into production and is actively used by users. Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure). Experience using observability tools to understand and troubleshoot system behavior. Nice to have: Experience building or working with agent frameworks or multi‑agent workflows. Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks) Experience building tools for data engineering. In Canada, the Base compensation range for this role is CAD $ 164,490 - $197,389 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Hybrid - San Francisco, New York City, London About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We are looking for a Security Software Engineer, Detection & Response, to build the telemetry, logging, and response systems for our Detection & Response team, as a builder, not a queue-triage role. You will build detection and response as software across a multi-cloud fleet of servers, containers, and endpoints, and test where AI and agents can safely take work off responders. This is a hybrid role based in San Francisco, New York City, or London, with three days a week in the office. What you’ll do: Deploy and operate telemetry at fleet scale with osquery and extended Berkeley Packet Filter (eBPF) sensors across servers, containers, and endpoints, and own performance overhead, staged rollouts, canaries, and rollbacks Build and maintain the logging and security information and event management (SIEM) pipeline behind detection, including ingestion, normalization, enrichment, storage, and cost, with detections written as code with tests, code review, and continuous integration and continuous delivery (CI/CD) Automate response with tooling for host isolation, credential revocation, evidence collection, and enrichment, and test where AI and agents can safely take work off responders Strengthen the corporate security stack, including endpoint detection and response (EDR) and fleet management across Mac, Windows, and Linux, email security, and GitHub controls Join the on-call rotation, work with the managed security operations center (SOC) on escalations, and automate evidence collection for System and Organization Controls 2 (SOC 2), Payment Card Industry Data Security Standard (PCI DSS), and ISO audits What you need: 5+ years in security, infrastructure, or platform engineering, writing production code in a compiled language (Go or Rust preferred) and a scripting language (Python or Bash) Deployed and operated agents, sensors, or telemetry collectors at fleet scale, such as osquery or eBPF-based tooling Operated AWS infrastructure, including networking, identity and access management (IAM), logging, and container workloads, with infrastructure as code in Terraform Built and run a data or logging pipeline, including SIEM operations and SQL for investigation Bonus if you: Worked with managed SOC providers or security orchestration, automation, and response (SOAR) platforms Built or contributed to open source security or observability tooling Know serverless platforms and API security Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $208,000-$312,000. This salary range is an estimate. Actual salary will be based on job-related skills, experience, and location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Remote (US); San Francisco, CA; New York, NY (HQ) Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs. You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer. This role is focused on Commercial and Mid-Market customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns that drive fast time-to-value. WHAT YOU'LL DO - Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design - Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations - Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success - Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options - Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API - Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs - Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly - Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base - Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams WHAT YOU NEED - Bachelor's degree in computer science, engineering, finance, business, or a related field - 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment - Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows. SAP S/4HANA or Sage Intacct expertise highly preferred. - Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders - Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities - Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering - Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership - Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Toronto, ON; Miami, FL Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs. You will act as the technical and financial subject matter expert for our customers and design solutions that address the customer's needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value. You will define the customer's financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design, and Engineering externally and will operate with deep conviction and understanding of Ramp's technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features and integrate them across all the touchpoints and surface area of a customer. This role is specifically focused on Strategic Enterprise customers running Oracle Fusion Cloud, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows. WHAT YOU'LL DO - Serve as the primary Technical Consultant for Strategic Enterprise accounts running Oracle Cloud, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments - Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding Oracle Cloud integration, configuration, and system design - Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving Oracle Cloud, HRIS, and API integrations - Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success - Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of Oracle Cloud integration and configuration options - Participate in technical discovery to understand customer Oracle Cloud environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API - Be a subject matter expert across Oracle Cloud and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs - Troubleshoot Oracle Cloud integration blockers and guide customers through complex configuration decisions - Contribute to internal documentation and tooling that scales Ramp's ability to support Oracle Cloud integration use cases across a growing customer base - Influence Ramp's product roadmap by channeling Oracle Cloud customer pain points and feedback to the Product and Engineering teams WHAT YOU NEED - Bachelor's degree in computer science, engineering, finance, business, or a related field - 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment - 3+ years of hands-on experience working with Oracle Fusion Cloud, including financials modules, integration patterns, and enterprise deployment models - Deep familiarity with Oracle Cloud Financials accounting workflows, including core functionalities involving General Ledger, Accounts Payable, Subledger Accounting, and multi-org structures - Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders - Partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customers - Advise on non-standard Oracle Cloud implementations and edge cases, balancing customer needs with long-term platform scalability and supportability - Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches - Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering - Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership - Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion NICE TO HAVE - Oracle Cloud Procurement and/or Oracle Projects (PPM) implementation experience BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Miami, FL Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs. You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer's needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. You will define the customer's financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp's technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer. This role is specifically focused on Enterprise and Strategic Enterprise customers running SAP S/4HANA, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows. WHAT YOU'LL DO - Serve as the primary Technical Consultant for Enterprise and Strategic Enterprise accounts running SAP S/4HANA, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments - Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding S/4HANA integration, configuration, and system design - Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving S/4HANA, HRIS, and API integrations - Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success - Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of S/4HANA integration and configuration options - Participate in technical discovery to understand customer S/4HANA environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API - Be a subject matter expert across SAP S/4HANA and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs - Troubleshoot S/4HANA integration blockers and guide customers through complex configuration decisions - Contribute to internal documentation and tooling that scales Ramp's ability to support S/4HANA integration use cases across a growing customer base - Influence Ramp's product roadmap by channeling S/4HANA customer pain points and feedback to the Product and Engineering teams WHAT YOU NEED - Bachelor's degree in computer science, engineering, finance, business, or a related field - 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment - 3+ years of hands-on experience working with SAP S/4HANA, including finance modules, integration patterns, and enterprise deployment models - Deep familiarity with S/4HANA finance and accounting workflows, including General Ledger, Accounts Payable, and cost center management - Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders - Partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customers - Advise on non-standard S/4HANA implementations and edge cases, balancing customer needs with long-term platform scalability and supportability - Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches - Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering - Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership - Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Toronto, ON; Miami, FL Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.   You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer's needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.   You will define the customer's financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp's technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.   This role is specifically focused on Enterprise and Strategic Enterprise customers running Workday, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows. WHAT YOU'LL DO - Serve as the primary Technical Consultant for Enterprise and Strategic Enterprise accounts running Workday, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments - Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding Workday integration, configuration, and system design - Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving Workday Finance & Operations, HRIS, and API integrations - Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success - Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of Workday integration and configuration options - Participate in technical discovery to understand customer Workday environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API - Be a subject matter expert across Workday and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs - Troubleshoot Workday integration blockers and guide customers through complex configuration decisions - Contribute to internal documentation and tooling that scales Ramp's ability to support Workday integration use cases across a growing customer base - Influence Ramp's product roadmap by channeling Workday customer pain points and feedback to the Product and Engineering teams WHAT YOU NEED - Bachelor's degree in computer science, engineering, finance, business, or a related field - 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment - 3+ years of hands-on experience working with Workday, including integration patterns and enterprise deployment models - Deep familiarity with Workday finance and accounting workflows, including General Ledger, Accounts Payable, financial dimensions, and legal entity structures - Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders - Partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customers - Advise on non-standard Workday implementations and edge cases, balancing customer needs with long-term platform scalability and supportability - Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches - Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering - Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership - Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice