Location: Mumbai, India
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
Landing pages are where our paid media, campaign and lifecycle traffic converts — or doesn’t. This role exists to make sure every page we put behind a campaign is fast, accurate, on-brand and built to convert. Working primarily in Landing, you will turn briefs and designs into live pages at pace, and write the HTML, CSS and JavaScript needed for everything the drag-and-drop editor cannot do on its own. You will also build the dynamic, parameter-driven pages that let us match message to audience at scale, and keep tracking, forms and lead routing working reliably behind them. The role sits within the Global Digital Operations function and supports brands and markets across the portfolio.
Key Responsibilities
Build and delivery
• Build, QA and publish landing pages in Landingi from design files, briefs and existing templates, to agreed deadlines and quality standards.
• Extend pages beyond native editor capability using custom HTML, CSS and JavaScript (bespoke components, form behaviour, interactive elements, layout fixes and third-party embeds).
• Create and maintain reusable templates, sections and component libraries so recurring campaigns can be turned around quickly and consistently.
• Build dynamic landing pages: dynamic text replacement, URL parameter handling, and keyword, audience, location or product-level variants so paid traffic lands on relevant, message-matched pages at scale.
• Ensure responsive behaviour across breakpoints and consistent rendering across browsers and devices.
Tracking, integrations and data
• Implement and QA tracking: Google Tag Manager containers, conversion tags, pixels, event tracking and consent-compliant deployment.
• Configure form logic, validation, thank-you journeys and lead routing into CRM and marketing automation platforms via native integrations, webhooks or APIs.
• Keep page speed, Core Web Vitals and technical SEO hygiene (metadata, canonicals, indexation rules, structured data where relevant) within agreed standards.
• Troubleshoot build, tracking and integration issues quickly when campaigns are live, and escalate clearly when a fix sits outside your control.
Testing and optimisation
• Build and ship A/B and multivariate tests, support the read-out, and roll winning variants into templates.
• Apply CRO and UX best practice to builds (layout, form design, copy hierarchy, CTA placement and page load) and flag friction points rather than building briefs verbatim.
• Contribute to post-campaign reviews and maintain a live backlog of optimisation opportunities.
Governance and ways of working
• Maintain naming conventions, versioning, documentation and an accurate inventory of live pages; archive and redirect retired pages correctly.
• Work to brand, accessibility (WCAG 2.2 AA) and data protection standards across all markets served.
• Manage a multi-brand request queue: scope and estimate work, prioritise against business impact, and keep stakeholders informed on status and timelines.
• Partner with paid media, SEO, brand and content, design, CRM and web/IT colleagues to deliver joined-up campaign journeys.
Experience & Skills
• 2–4 years’ experience building marketing or campaign landing pages in a commercial or agency environment.
• Hands-on experience of Landingi, or a close equivalent (Unbounce, Instapage, Webflow, HubSpot CMS) with the ability and appetite to work day-to-day in Landingi.
• Solid working HTML5 and CSS3: responsive layouts, Flexbox and Grid, and confident debugging in browser developer tools.
• Practical JavaScript for front-end enhancement: DOM manipulation, event handling, form behaviour and safe use of third-party scripts and snippets.
• Experience building dynamic or personalised landing pages and parameter-driven content for paid search and paid social.
• Working knowledge of Google Tag Manager and GA4, and the ability to implement and QA your own conversion tracking.
• Demonstrable attention to detail: pixel accuracy, copy accuracy and disciplined QA across devices and browsers.
• Able to manage multiple concurrent requests, stakeholders and deadlines without losing quality.
• A clear communicator who can explain technical constraints and trade-offs to non-technical marketing colleagues.
Desirable
UX experience: wireframing, usability principles, user journey mapping, or involvement in usability testing.
CRO experience, including structured experimentation and behavioural tools such as Hotjar, Microsoft Clarity or Contentsquare.
Experience in a multi-brand, multi-market or multi-language environment, including localisation workflows.
Familiarity with CRM and marketing automation platforms (Salesforce, HubSpot, Dynamics) and webhook or API-based lead delivery.
Exposure to WordPress or another CMS alongside the landing page builder.
Comfortable working from Figma or Adobe Creative Cloud files, and able to make light design adaptations.
Awareness of consent management platforms, GDPR and accessibility requirements.
Experience in education or another considered-purchase, lead-generation sector.
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Mumbai, India
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
Landing pages are where our paid media, campaign and lifecycle traffic converts — or doesn’t. This role exists to make sure every page we put behind a campaign is fast, accurate, on-brand and built to convert. Working primarily in Landing, you will turn briefs and designs into live pages at pace, and write the HTML, CSS and JavaScript needed for everything the drag-and-drop editor cannot do on its own. You will also build the dynamic, parameter-driven pages that let us match message to audience at scale, and keep tracking, forms and lead routing working reliably behind them. The role sits within the Global Digital Operations function and supports brands and markets across the portfolio.
Key Responsibilities
Build and delivery
• Build, QA and publish landing pages in Landingi from design files, briefs and existing templates, to agreed deadlines and quality standards.
• Extend pages beyond native editor capability using custom HTML, CSS and JavaScript (bespoke components, form behaviour, interactive elements, layout fixes and third-party embeds).
• Create and maintain reusable templates, sections and component libraries so recurring campaigns can be turned around quickly and consistently.
• Build dynamic landing pages: dynamic text replacement, URL parameter handling, and keyword, audience, location or product-level variants so paid traffic lands on relevant, message-matched pages at scale.
• Ensure responsive behaviour across breakpoints and consistent rendering across browsers and devices.
Tracking, integrations and data
• Implement and QA tracking: Google Tag Manager containers, conversion tags, pixels, event tracking and consent-compliant deployment.
• Configure form logic, validation, thank-you journeys and lead routing into CRM and marketing automation platforms via native integrations, webhooks or APIs.
• Keep page speed, Core Web Vitals and technical SEO hygiene (metadata, canonicals, indexation rules, structured data where relevant) within agreed standards.
• Troubleshoot build, tracking and integration issues quickly when campaigns are live, and escalate clearly when a fix sits outside your control.
Testing and optimisation
• Build and ship A/B and multivariate tests, support the read-out, and roll winning variants into templates.
• Apply CRO and UX best practice to builds (layout, form design, copy hierarchy, CTA placement and page load) and flag friction points rather than building briefs verbatim.
• Contribute to post-campaign reviews and maintain a live backlog of optimisation opportunities.
Governance and ways of working
• Maintain naming conventions, versioning, documentation and an accurate inventory of live pages; archive and redirect retired pages correctly.
• Work to brand, accessibility (WCAG 2.2 AA) and data protection standards across all markets served.
• Manage a multi-brand request queue: scope and estimate work, prioritise against business impact, and keep stakeholders informed on status and timelines.
• Partner with paid media, SEO, brand and content, design, CRM and web/IT colleagues to deliver joined-up campaign journeys.
Experience & Skills
• 2–4 years’ experience building marketing or campaign landing pages in a commercial or agency environment.
• Hands-on experience of Landingi, or a close equivalent (Unbounce, Instapage, Webflow, HubSpot CMS) with the ability and appetite to work day-to-day in Landingi.
• Solid working HTML5 and CSS3: responsive layouts, Flexbox and Grid, and confident debugging in browser developer tools.
• Practical JavaScript for front-end enhancement: DOM manipulation, event handling, form behaviour and safe use of third-party scripts and snippets.
• Experience building dynamic or personalised landing pages and parameter-driven content for paid search and paid social.
• Working knowledge of Google Tag Manager and GA4, and the ability to implement and QA your own conversion tracking.
• Demonstrable attention to detail: pixel accuracy, copy accuracy and disciplined QA across devices and browsers.
• Able to manage multiple concurrent requests, stakeholders and deadlines without losing quality.
• A clear communicator who can explain technical constraints and trade-offs to non-technical marketing colleagues.
Desirable
UX experience: wireframing, usability principles, user journey mapping, or involvement in usability testing.
CRO experience, including structured experimentation and behavioural tools such as Hotjar, Microsoft Clarity or Contentsquare.
Experience in a multi-brand, multi-market or multi-language environment, including localisation workflows.
Familiarity with CRM and marketing automation platforms (Salesforce, HubSpot, Dynamics) and webhook or API-based lead delivery.
Exposure to WordPress or another CMS alongside the landing page builder.
Comfortable working from Figma or Adobe Creative Cloud files, and able to make light design adaptations.
Awareness of consent management platforms, GDPR and accessibility requirements.
Experience in education or another considered-purchase, lead-generation sector.
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: London
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to inclusion and fairness
We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all.
We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI.
The Role
We’re looking for an experienced Senior Product Designer to join our Design Systems team, based at Bracken House in London.
You’ll play a key role in shaping and evolving
Origami, the FT’s design system
, helping teams across the business create coherent, accessible and high-quality digital experiences.
Working closely with designers, engineers and product managers, you’ll develop shared foundations, components and guidance that make it easier for teams to design and build products that feel distinctly FT.
The role spans web and mobile, requiring thoughtful decisions about where shared patterns create consistency and where platform-specific approaches deliver better experiences.
You’ll also explore how AI can support the future of design systems. From accelerating component development and documentation to helping teams prototype and build using Origami, you’ll test emerging approaches and identify opportunities to improve how we work.
Combining strong design craft with hands-on technical skills, you’ll help ensure Origami remains dependable, accessible and relevant as our products and technologies evolve.
Key Responsibilities
Shape and evolve Origami’s shared foundations, components and design guidance, ensuring they meet the changing needs of FT product teams.
Contribute to the design system’s forward plan, identifying opportunities to improve its value, quality and adoption.
Collaborate with designers, engineers and product managers to understand product needs, identify gaps and develop practical solutions.
Lead design work from problem definition and exploration through prototyping, validation and implementation.
Apply strong visual and interaction design craft to create consistent, accessible and high-quality experiences across web and mobile.
Work closely with engineers to evaluate technical feasibility and ensure designs translate into reliable implementations.
Create clear documentation, guidance and examples that help teams understand, contribute to and adopt Origami.
Support colleagues in using the design system, sharing expertise and building confidence across teams.
Explore AI-assisted approaches to developing and maintaining components, design foundations and documentation, including generating code for review.
Experiment with ways AI tools can use Origami’s principles, foundations and components to support prototyping and product development.
Test AI-enabled workflows with designers and engineers against real product needs, assessing their usefulness, quality and technical suitability.
Use feedback and evidence to evaluate improvements in adoption, design quality and the experience of working with Origami.
Required Skills and Experience
Significant product design experience, with strong visual design, interaction design and prototyping skills.
Experience creating, maintaining or evolving design systems, reusable components or shared patterns across products or teams.
A portfolio demonstrating high-quality product design and design systems work, clearly explaining your contribution and impact.
Advanced experience using Figma, including component libraries, variables and design tokens.
Experience building interactive prototypes using code, with a working knowledge of HTML and CSS.
Strong technical understanding and confidence collaborating with engineers on feasibility, implementation and design trade-offs.
Experience designing for web and mobile, with an understanding of platform conventions and when different approaches are appropriate.
Knowledge of accessibility principles and experience applying them to components, patterns and digital experiences.
Experience using or exploring AI-assisted design and development tools, with sound judgement about their opportunities and limitations.
Experience leading cross-functional design work, navigating ambiguity and influencing decisions without formal authority.
Strong communication and documentation skills, with the ability to explain design decisions and build relationships across teams.
A collaborative, systems-oriented approach and the ability to help others understand and adopt shared design practices.
Desirable
Experience supporting the adoption of a design system across multiple product teams.
Experience exploring how AI tools can use design system guidance, components or code to support product development.
Experience evaluating the effectiveness of design systems through feedback, usage evidence or measures of quality and adoption.
What's in it for You?
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available
here
.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further Information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Interested in the FT but don’t see the right role yet? Join our
Talent Community
to receive exclusive updates, featured jobs, and insights into working at the FT.
Location: Brazil; Portugal
SUMMARY:
As a Data / ML Engineer, you’ll combine hands-on data analysis, data engineering and applied data science to build and improve production ML solutions. You’ll work closely with Product Owners to understand what they want to learn or improve, explore the data and propose experiments. You’ll also collaborate with Data Scientists and Engineers to build and maintain the pipelines that support these solutions in production.
WHAT WILL YOU BE DOING:
Analyse data to answer product questions. Explore datasets, identify trends and anomalies, and communicate findings that help Product Owners make decisions.
Work with Product Owners to shape experiments. Clarify requirements, translate product questions into testable hypotheses, suggest experiments and help define how to measure success and interpret results.
Build and maintain end-to-end ML pipelines. Cover ETL, feature engineering, model training, deployment, batch scoring, API-based inference and monitoring.
Work with our data and ML stack. Use AWS SageMaker, AWS Glue, AWS Lambda, MLflow, Spark and Airflow, with Great Expectations for data quality where appropriate.
Collaborate with Data Scientists and Engineers. Improve how models are developed, deployed and operated in production. Work in an Agile Scrum environment and apply practices such as TDD and DDD where appropriate.
WHAT WE ARE LOOKING FOR:
Hands-on experience across data engineering and applied data science, with the ability to move between exploratory analysis, experimentation and production pipeline development.
Strong data analysis skills, including the ability to investigate datasets, interpret findings and explain what they mean for product decisions.
Experience working directly with Product Owners to understand requirements, propose experiments and define success metrics.
Strong experience building end-to-end production ML pipelines, covering ETL, feature engineering, model training, deployment, serving and monitoring.
Proficiency with AWS SageMaker, AWS Glue and AWS Lambda, plus hands-on experience with MLflow, Spark and Airflow.
Clear communication and effective collaboration with Product Owners, Data Scientists and Engineers.
AWESOME BUT NOT REQUIRED:
Experience with Google Vertex AI.
Familiarity with the Great Expectations Framework for data quality.
Proven experience working in Agile Scrum environments and practising TDD and DDD.
WHAT’S IN IT FOR YOU?
Be part of our collegial environment where responsibility and authority are shared equally amongst colleagues and help create our company culture
A culture in which we don’t criticise failure but ensure we learn from our mistakes
An Agile environment where your ideas are welcome
The possibility to grow and experience different projects
Ongoing Training & Mentoring
The possibility to travel
- ATTENTION! THIS POSITION IS FOR PORTUGAL OR BRAZIL BASED ONLY
Location: London, United Kingdom
Workplace: hybrid
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team of over
150
talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
About the role
We are now hiring for a
Sales Development Representative (SDR)
to join our growing
Sales
team. This role is an exciting opportunity to connect with potential clients globally, develop strong relationships, and drive new business opportunities in a fast-paced and innovative environment.
What you'll be doing
Reaching out to potential clients via phone, email, and social media to generate new sales opportunities
Identifying decision-makers and influencers internationally to build a high-quality pipeline
Understanding prospects’ challenges and qualifying their needs through thoughtful questioning
Taking leads through the early stages of the sales process, building rapport and interest
Collaborating to improve and refine our lead generation strategies and outreach playbook
Managing LinkedIn and email campaigns, while contributing to the growth of our social channels
Handling key admin tasks such as sending meeting invites and following up with leads
Contributing to monthly performance reporting and analysis
What you’ll bring
A passion for sales, strong interpersonal skills, and a genuine eagerness to learn and grow
Excellent written and verbal communication skills in English
A self-motivated, proactive attitude with the ability to work independently
A curious mindset and creative approach to solving problems
Familiarity with HubSpot or similar CRM tools is an advantage
What we offer in return
💰 Competitive base salary of £35,000 plus commission OTE £50,000
🏝️ 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days
🏡 Hybrid working with three days a week from our dog-friendly Hoxton office and on-site gym
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews or video submissions. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Location: Portugal; Brazil
SUMMARY:
We’re looking for a Senior Salesforce Developer to join TXP on a client project and take a hands-on role in developing and improving a complex Salesforce estate. A key part of the work will be designing, building and deploying Salesforce Agentforce agents that support real business processes.
The client runs two Salesforce orgs covering Sales Cloud and FinancialForce (Certinia), with finance processes spanning the sales ledger and general ledger. The contact centre also uses Service Cloud, which is largely supported by an external development partner.
You’ll be one of the key Salesforce technical specialists in a small internal team. You’ll write and review code, work directly with business stakeholders, and have the autonomy to challenge requirements and recommend how to deliver them.
WHAT WILL YOU BE DOING:
As part of an agile software development team, you will:
Design, build, test and deploy Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL and Salesforce APIs.
Lead hands-on Agentforce development, from identifying suitable use cases and configuring agents through to testing and deployment.
Enhance Sales Cloud and build or maintain integrations across Salesforce, FinancialForce and other enterprise systems.
Work with stakeholders to understand the business problem and decide when to use Apex, Salesforce Flow or other native platform capabilities.
Review the existing estate and identify improvements to performance, scalability and maintainability.
Maintain good standards for testing, security, source control, deployment and technical documentation.
Collaborate with internal Salesforce colleagues and external development partners.
WHAT WE ARE LOOKING FOR:
Strong commercial experience as a Salesforce Developer, with the ability to take ownership of development work in a small team.
Hands-on experience building solutions with Apex and LWC, plus solid knowledge of SOQL, Salesforce APIs and integration patterns.
Strong Sales Cloud experience and experience working in complex or multi-org Salesforce environments.
Practical experience designing and implementing integrations between Salesforce and other systems.
A strong understanding of Salesforce security, data modelling and automation, including Salesforce Flow.
Experience with modern Salesforce development and deployment practices, including Salesforce DX, Git and CI/CD.
A degree in Computer Science, Engineering or a related discipline.
Strong verbal and written communication skills in English
YOUR AGENTFORCE EXPERIENCE:
Hands-on Agentforce implementation is essential. We’re looking for someone who has personally designed, built and implemented Salesforce Agentforce agents for real business use cases, ideally through to production.
You should be able to walk us through an agent you helped deliver, explain what you personally built, and describe how you tested and deployed it. We’d like to hear how you configured topics, actions, instructions and guardrails, and how the agent interacted with Salesforce data, automation, APIs or existing business processes.
AWESOME BUT NOT REQUIRED:
Experience with FinancialForce (Certinia), particularly in accounting or finance workflows.
Experience integrating Salesforce with finance, ERP or general ledger systems.
Service Cloud or contact centre experience.
Salesforce Platform Developer I or II certification.
WHAT’S IN IT FOR YOU?
Be part of our collegial environment where responsibility and authority are shared equally amongst colleagues and help create our company culture.
A culture in which we don’t criticise failure but ensure we learn from our mistakes
An Agile environment where your ideas are welcome
The possibility to grow and experience different projects
Ongoing Training & Mentoring
The possibility of travelling
- ATTENTION! THIS POSITION IS FOR PORTUGAL OR BRAZIL-BASED ONLY
Location: Tel Aviv-Yafo, Tel Aviv District, Israel
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
The delivery department is responsible for all customer new and extended deployments and manages all operational activities that relate with the stability of the processing of Aidoc products.
As a Technical Support Engineer, you will be responsible for providing excellent support for our globally-based clients. The team gets requests from our clients via different communication channels, works on the triage, provides high-quality responses, and escalates complicated requests in the production environment.
Responsibilities:
Working to resolve all escalated incoming client issues by phone, email within defined SLAs
Filtering support tickets, prioritizing and escalating the most impactful, complex issues, and managing them directly with the engineering teams
Documenting issue statuses and providing updates to management.
Developing, documenting, and maintaining standard operating procedures, best practices, and customer service guidelines with the global Support department
Enabling the global Support department and being a focal point for knowledge transfer within the department
Handling proactive alerts and coordinating production incidents, both resolving issues independently and handling communication with relevant development teams.
Requirements:
3+ years of experience in technical support
Knowledge and experience with SQL
Experience in navigating complex support scenarios
Customer-oriented and exceptional interpersonal skills
Excellent analytical and problem-solving skills
Self-starter, experience within a start-up environment
Experience working cross-functionally with product and engineering to escalate issues and thoroughly document expected behavior, current behavior and steps to replicate
Experience working with PagerDuty, Salesforce, Slack.
Working at Aidoc:
Our Perks:
Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives)
We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees.
Amazing and healthy breakfasts and lunches prepared daily by our personal chef!
Stocked up kitchen & meal card
Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes.
Amazing culture - collaborative, transparent & fun!
Attractive compensation package & benefits
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: London
Workplace: Hybrid
ABOUT NIANTIC SPATIAL
We are building for the >80% of economic activity that happens beyond the reach of screens. AI has learned from the text, images and video online, but it still lacks an accurate understanding of physical space. It can't yet reason about real places well enough for robots, field crews and AI agents to rely on it, and closing that gap will change how factories, power grids, cities and defense operations run.
That's one of the biggest unsolved problems in AI, and it's the one we're solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That's why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world's most widely used maps. Now we're building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
ABOUT THE ROLE
The Large Geospatial Model is Niantic Spatial's foundation model of the physical world. It learns from years of real-world captures of millions of places, and people, robots and AI agents use it to find out where they are, what is around them and what has changed. Each step up in scale has given the model capabilities it did not have before. The next problems are some of the hardest in AI: filling in the parts of a place no camera saw while marking what was inferred, measuring what changed between visits, and predicting what will change next.
Customers already use the model in production. Energy companies use it to guide field crews to equipment on large industrial sites, defense partners use it for positioning where GPS is jammed or unavailable, and robotics companies train robots in metric-scale copies of the real sites they will work in.
You will be the first product leader for the model and the data it learns from, reporting to the Chief Product Officer. You decide which capabilities it gains and in what order, the bar each release has to clear, and what data Niantic Spatial collects, licenses or partners for to get there. You set those priorities directly with the Chief Scientist and the London research team who train the model.
If you have shipped a frontier language model, most of the job will be familiar: evals, data mix and release decisions. The job differs in two ways. Every output of this model can be scored against a measured real place, so its evals rest on ground truth. And its data is collected in the physical world, so choosing what to capture next is a product decision with a real cost. Experience in 3D or mapping is welcome but not required.
By the end of your first year, research, engineering and the product leads for industrial, defense, robotics and platform customers work from one model roadmap that you own, each release ships against evals you wrote, and the model's newest capabilities are in customers' hands.
WHAT YOU'LL DO
- Own the Model Roadmap - Decide the order in which the Large Geospatial Model gains its next capabilities, from filling in unseen parts of a site to measuring and predicting change, based on what industrial, defense, robotics and platform customers will pay for. Turn customer problems into specific research requirements, and bring new research results to the product leads who sell into each market.
- Set the Release Bar - Define the evals and acceptance criteria for each capability with the Real-World Test Lab, which measures model output against ground truth in real places. Decide whether each release ships or goes back for more data or training.
- Own the Data Plan - Decide what data Niantic Spatial collects, buys, licenses or gets through partners, and set the product terms of those deals with Legal and Business Development. Set the curation, labeling, consent, privacy and training-rights requirements every dataset has to meet, and keep a record of which data went into each model version.
- Turn Capabilities into Products - Decide when a new model capability is ready to become something customers buy, what it promises them, and how it reaches them through Niantic Spatial's products and platform.
- Set the Long-Term Direction - Decide where the model goes over the next several years, as it moves from describing places as they are to tracking how they change and anticipating what comes next, and make the case for the research and data investment that takes.
WHAT YOU'LL BRING
- 8+ years in product management, including at least three years shipping a large model to users or customers.
- Experience writing evals for a model and using them to decide when a release was ready.
- Direct work on training data, such as setting a data mix, running labeling or human-feedback programs, or negotiating data licenses.
- Enough depth in how large models are trained, post-trained and evaluated that researchers bring you into their technical decisions. Many strong candidates for this role were ML engineers or researchers before they moved into product.
- Experience setting direction for research and engineering teams that did not report to you.
- A bachelor's degree in computer science, engineering, or a related field, or equivalent experience.
NICE TO HAVE
- Experience in 3D computer vision, reconstruction, localization, mapping, geospatial data, robotics or autonomous systems.
- An advanced degree in machine learning, computer vision, robotics, or a related field.
- Experience with Gaussian splatting, neural fields or visual positioning systems.
- Experience with government or defense requirements for data provenance and security.
COMPENSATION & BENEFITS
Base salary: Competitive market rate. Compensation also includes an annual bonus, equity, and a comprehensive benefits package.
LOCATION & WORK MODEL
This role is based in our London office, with three days per week in office.
INCLUSIVE APPLICATION
We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed - you may be exactly who we're looking for.
EQUAL OPPORTUNITY
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
CANDIDATE PRIVACY
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: Abu Dhabi, UAE; APAC - Remote; Dubai, UAE; Europe - Remote; Kuala Lumpur, Malaysia; UK - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About Bybit and this role
Bybit is one of the world's largest cryptocurrency exchanges, with teams across many countries working around the clock. Our products, markets, and regulations change fast, so how quickly our people learn is a real competitive advantage.
This is a new role. The Head of Learning & Development will build one learning engine for the whole company: how new hires get productive, how leaders grow, how engineers and sales teams stay sharp, and how the company comes together at all-hands.
Mission:
Help every Bybit employee get up to speed fast, keep growing, and perform at their best, and build the leaders we need as we scale.
Key responsibilities
Learning & development
Build and own Bybit's global learning strategy, tied to business priorities and our values.
Design and deliver leadership development for first-time managers, senior leaders, and high-potential talent.
Build core skills programs, including communication, feedback, coaching, and decision-making.
Own required and compliance training with Legal and Compliance, ensuring completion across all regions.
Run the learning platform (LMS) and content library; blend live, digital, and on-the-job learning.
Partner with HR Business Partners on development plans, career paths, and succession.
Measure learning impact on performance, retention, and readiness, not just attendance.
Employee onboarding
Own the global onboarding program from offer acceptance through the first 90 days.
Build a consistent company onboarding experience, plus role-specific tracks for engineering, sales, operations, and leaders.
Partner with Talent Acquisition, IT, Workplace Operations, and hiring managers so day one runs smoothly in every location.
Track time-to-productivity and new-hire feedback, and keep improving the program.
All-hands
Own the company all-hands program: cadence, agenda, content, and speaker preparation.
Partner with the CEO, executives, and Internal Communications on key messages and storytelling.
Deliver all-hands across time zones and formats (in person, hybrid, virtual) so every office and team can take part.
Gather feedback after each session and raise quality and engagement over time.
Technical enablement
Partner with Engineering, Product, and Security leaders to build learning paths for technical teams.
Deliver programs on Bybit's platform and architecture, crypto and blockchain fundamentals, security practices, and new tools including AI.
Build onboarding and certification paths that get engineers productive faster.
Create a strong internal teaching culture through tech talks, documentation, and subject-matter-expert programs.
Sales enablement
Partner with Sales, Business Development, and Marketing leaders to build the sales enablement program.
Own sales onboarding and ramp plans, product and market training, and messaging certification.
Build playbooks, training content, and coaching programs for sales managers.
Work with Compliance so sales teams communicate accurately in regulated markets.
Track ramp time, win rates, and quota attainment to show impact.
Leadership
Build, lead, and develop a global team of learning, onboarding, and enablement professionals.
Own the function's budget, vendors, and learning technology.
Serve as a member of the People Leadership Team and a trusted partner to senior business leaders.
What success looks like in the first 12 months
Area
Outcome
Learning & development
Global learning strategy approved; manager development program launched for all people leaders
Onboarding
One global onboarding program live in every office, with measurable gains in new-hire experience and time-to-productivity
All-hands
Regular all-hands cadence set, with rising attendance and feedback scores
Technical enablement
Engineering onboarding path and a recurring tech-talk program in place
Sales enablement
Standard sales onboarding and ramp plan launched; ramp time tracked and improving
Team
Function fully staffed, with a single learning platform and clear budget
What you bring
Requirements
12+ years in learning & development, talent development, or enablement, with 5+ years leading teams.
Proven track record building company-wide L&D and onboarding programs from the ground up.
Hands-on experience running technical enablement, sales enablement, or both.
Experience in a high-growth, global company with employees in multiple countries.
Strong program design skills, grounded in adult learning principles.
Comfort using data to measure learning impact on business results.
Excellent facilitation and presentation skills, including with senior executives.
Fluent English.
Preferred
Experience in fintech, crypto, financial services, or another regulated industry.
Experience producing large company events or all-hands.
Hands-on use of AI tools to build and personalize learning content.
Familiarity with learning and enablement platforms (e.g., Workday Learning, Docebo, Highspot, Seismic).
Coaching certification (e.g., ICF) is a plus.
Arabic or Mandarin is a plus.
How you lead
Builder.
You create programs from a blank page and scale them as the company grows.
Business partner.
You start with business problems, not training requests.
Results-focused.
You measure impact and invest where it makes a real difference.
Executive presence.
You earn the trust of senior leaders and can coach them.
Global mindset.
You design for many cultures, languages, and time zones.
Curious learner.
You stay current on learning practice, technology, and our industry.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
Your Mission
Join Catawiki as a
UX Designer
shaping the experience of buying and selling special objects, from discovery through to the experience after a sale. This role is not tied to a single product vertical: its scope can sit within Demand (buyer-side features), Supply (seller-side features) or Fulfilment (post-sale experiences, including payments, shipping and customer service).
You'll bring a connected view of the marketplace to your product area, understanding how buyer, seller and post-sale experiences influence one another. You'll identify where people need support and where design can make the greatest difference, balancing customer needs, business goals and technical constraints. You'll lead through your work and influence, rather than people management.
What You'll Do
Lead design for parts of the seller and expert experience, from research and early concepts through prototyping, delivery and learning after launch.
Use customer research, behavioural data and business insight to frame problems, identify needs and prioritise design opportunities.
Turn complex problems into clear journeys, interaction and interface designs, prototypes and service flows. Test ideas with customers and colleagues, and use what you learn to improve them.
Partner with Product Managers, Engineers, Data Scientists, UX Writers, supply stakeholders and other designers to shape and deliver solutions.
Balance user empathy with business goals and technical constraints, connecting your design decisions to measurable customer and commercial impact.
Contribute to design systems and shared patterns that create coherent experiences across Catawiki.
Use Figma and practical AI-assisted workflows to explore ideas and build prototypes, applying judgment to the outputs.
Communicate your thinking clearly, tell the story behind your decisions and iterate in response to feedback.
Navigate ambiguity and competing priorities, getting up to speed quickly with the aim of contributing productively within your first month.
What You'll Bring
5+ years of experience owning UX or product design work end to end
, with a portfolio showing how you approached complex problems, the decisions you made and the outcomes you contributed to.
Strong interaction design, prototyping and visual communication skills
, with an understanding of how to use and improve design systems and shared patterns.
Experience conducting or contributing to customer research and translating research
, data and direct feedback into design decisions.
Strong Figma skills and practical experience using AI for design ideation or prototyping
, alongside a willingness to keep experimenting.
Clear, structured communication in English
and the ability to explain your approach to design and non-design partners.
Structured problem solving, independent decision-making and systems thinking
: understanding how decisions within one product area affect connected journeys and the wider marketplace.
The ability to manage stakeholders
, collaborate across disciplines and influence decisions without formal authority.
Adaptability and openness to feedback as priorities
, processes and design tools evolve.
Helpful experience
Working in a smaller product company, e-commerce platform or marketplace.
Designing seller journeys or working on marketplace experiences.
Delivering in less structured environments with several competing priorities.
How We Work
Across disciplines
: You'll work closely with Product Managers, Engineers, Data Scientists, UX Writers, supply stakeholders and other designers, bringing customer needs, business goals and technical constraints into shared decisions.
From evidence to iteration
: Customer research, behavioural data and direct feedback help shape the work. You'll explore and test ideas, iterate with customers and colleagues, and keep learning after launch.
With ownership and openness
: You'll own design decisions, explain your rationale and bring feedback into the process. Clear communication and influence matter more than formal authority.
With shared patterns and practical tools
: We use Figma, design systems and shared patterns to build coherent experiences. AI-assisted workflows and rapid prototyping help us explore ideas and test assumptions, with design judgment guiding how we use the results.
Where You’ll Be
This is a
Hybrid
role based in Lisbon.
You will work from our
Lisbon Hub
a minimum of 2 days per week.
At this time, we are only considering candidates who are already based in the
Portugal
. As a result, visa sponsorship and relocation support are not available for this position.
In Return
You'll be part of an enthusiastic, highly motivated team of
800+ Catawikians
.
A competitive
Annual Gross Base Salary
depending on your level, competencies, and overall experience.
Meal Allowance Card
stipend per working day, in addition to salary.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Bangkok
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE.
As Failure Analysis Lead, you will be the person who answers the critical question: why did this fail? When a collar dies in our ongoing reliability stress screening, or a batch shows unexpected yield loss on the production line, you will be the person who opens it up, gathers the data, and finds the truth. You will work hands-on with a small team of dedicated technicians, systematically investigating failure modes, forming and testing hypotheses, and translating findings into concrete recommendations that flow back to our production and hardware design teams.
Every failure contains information, and your job is to extract that information rigorously and turn it into action: changes to processes, components, test coverage, or design. The right person for this role will be deeply curious, methodical, and comfortable working in ambiguity.
You will be embedded at our contract manufacturer in Thailand, whilst working closely with the Halter Production team and connected directly to hardware design engineers in New Zealand. You will be a critical link in the feedback loop that keeps our product reliable and improving.
This role is based on-site at our manufacturing facility in Thailand. Candidates must be able to work in Thailand on a full-time basis. Thai nationals are strongly encouraged to apply. Regular interaction with our engineering team in New Zealand will be required, with occasional travel.
WHAT YOU’LL OWN.
Failure Investigation
- Own the end-to-end analysis of all hardware failures from reliability testing, production line yield losses, and any other source in the factory.
- Conduct structured, first-principles investigations: physical teardown, electrical measurement, data analysis, and hypothesis testing.
- Work to distinguish between random defects, systematic process issues, design weaknesses, and component quality problems.
- Own the failure analysis backlog: ensure every failure that requires investigation is triaged, tracked, and resolved to a conclusion.
Root Cause Analysis & Documentation
- Develop clear failure hypotheses and design experiments to validate or disprove them.
- Document findings with precision in Notion and create structured debug processes to scale up the team of technicians.
- Maintain a structured failure database that builds institutional knowledge over time.
Feedback to Production & Design
- Translate failure analysis findings into evidenced recommendations provided to Production Engineering, Design Engineering, Supplier Quality, or the Contract Manufacturer.
- Raise issues early when failure trends suggest systemic risk, and support the escalation process where needed.
Managing the Technician Team
- Direct and coordinate a small team of technicians embedded at Calcomp, assigning debug tasks, maintaining quality of data collection, and developing their technical capability.
- Set clear standards for how failures are handled, measured, and recorded, and maintain those standards consistently.
- Build a well-organised, well-equipped failure analysis workflow at the factory.
Reliability Monitoring
- Monitor HASS testing and results to identify trends, outliers, and emerging failure modes.
- Contribute to ongoing reliability improvement by connecting data from HASS, production yield, and field returns into a coherent picture of product health.
WHO YOU ARE.
Must-haves
- A degree in Electrical Engineering, Electronics, Mechatronics, or a related field, with hands-on experience in hardware failure analysis or reliability engineering.
- Strong practical skills in electronics debugging and experience in investigating hardware failures systematically.
- High proficiency in written and spoken English.
- Strong documentation discipline.
- Comfortable working independently and driving your own workload without close supervision.
Strong advantage
- Experience in high-volume electronics manufacturing and/or working alongside a contract manufacturer.
- Familiarity with reliability testing methodologies: HASS, HALT, thermal cycling, or accelerated life testing.
- Background in fields where product reliability is non-negotiable.
- Experience working with international engineering teams across time zones.
- Ability to read and interpret test data analytically: you know the difference between a statistically meaningful trend and noise.
WHY THIS JOB?
Failure analysis is one of the most valuable functions in hardware. The insights you generate directly determine whether we ship a reliable product or not, and they feed directly into design and process decisions that affect all collars we make from that point forward.
You will be connected to a world-class hardware engineering team that wants to know what you find, and who will act on it. We care deeply about understanding our product and this role is a critical part of the feedback loop that enables us to build better and better hardware.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
We’re looking for a versatile writer who can turn complex ideas into clear, compelling content, build campaign stories that strengthen our brand, and use AI thoughtfully to improve research, writing, and delivery. You’ll work closely with product, marketing, design, and localization teams, bringing strong editorial judgment and a collaborative approach.
Key Responsibilities
Develop campaign stories and messaging.
Create original campaign narratives that align with our brand narrative, messaging frameworks, and marketing goals. Carry the core idea consistently across channels.
Maintain our tone of voice and uphold brand guidelines.
Apply and help maintain tone-of-voice guidance, enforce brand and editorial standards, and help teams use them consistently.
Write clear, compelling copy across formats.
Create content for websites, landing pages, social media, email campaigns, system communications, UX/UI, Help Center articles, and knowledge base entries. Adapt the writing to each audience, channel, and purpose.
Make complex products easy to understand.
Turn product logic, workflows, and technical information into accurate, useful messaging for everyday users and experienced traders.
Edit and improve existing content.
Strengthen clarity, consistency, tone, and positioning while preserving intended meaning, product accuracy, and approved claims.
Work closely with cross-functional teams.
Partner with Product Managers, Project Managers, UX designers, marketers, subject matter experts, and localization teams to clarify briefs, resolve feedback, and deliver content that works in its final context.
Use and improve AI-supported workflows.
Apply AI to research, drafting, editing, and content optimization. Test new AI tools and skills, maintain shared prompt libraries, and document useful approaches while checking accuracy, quality, and brand alignment.
Keep work moving and teammates informed.
Manage competing priorities, communicate progress and blockers promptly, respond constructively to feedback, and stay closely aligned with collaborators through delivery.
Key Requirements
Relevant experience and education.
3+ years of experience in copywriting, journalism, UX writing, research, PR, communications, brand marketing, or a closely related field, with clear evidence of strong writing and editing skills. A Bachelor’s degree in Creative Writing, Journalism, Advertising, Marketing, English, Communications, Social Sciences, or a related field.
Excellent English writing and editorial judgment.
Ability to write clear, engaging, accurate English, adapt tone and structure to different formats, and explain complex ideas without losing meaning.
Hands-on AI fluency.
Practical experience using AI for research, writing, editing, and content optimization—not just basic prompting. Ability to test new AI tools and skills, evaluate outputs, and build and maintain reusable prompt libraries and workflows. Sound judgment about fact-checking, confidentiality, and when human review is needed.
Brand and campaign thinking.
Ability to turn a brief into a clear campaign story, connect it to broader brand messaging, and apply tone-of-voice and brand guidelines consistently.
Product understanding and versatility.
Ability to interpret product requirements documents (PRDs), understand workflows and user journeys, and translate technical or product information into clear, structured content across marketing, product, and support formats.
Strong delivery and stakeholder management.
Ability to work independently, prioritize multiple projects, and deliver under tight timelines. Clarify requirements early, flag risks promptly, and keep stakeholders aligned when priorities change.
A team-first approach.
Be receptive to feedback, willing to revise your work and learn from others, and focused on the best result for the team rather than defending your own draft. Bring humility, respect, and shared ownership to cross-functional work.
Responsive, proactive communication.
Respond promptly, ask questions when context is missing, share progress and blockers early, and stay close to teammates and stakeholders so work does not stall or drift out of alignment.
Nice to Have
Additional language skills.
Proficiency in Chinese or other languages, including the ability to work with source materials and stakeholders in those languages, would be an advantage.
Industry knowledge.
Experience in cryptocurrency, fintech, broader technology, or traditional finance.
Process thinking and an automation mindset.
Ability to spot repeated work or handoff problems and suggest practical improvements, reusable templates, or simple automations.
Strategic and brand-building work.
A portfolio or work samples showing campaign concepts, messaging frameworks, or brand-building ideas brought to life across multiple platforms.
Agency or broader creative experience.
2+ years of agency experience or equivalent creative-industry experience across digital, social, and long-form content.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Singapore
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title
League of Legends
to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the
League of Legends
experience.
We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.
That's where you come in.
As an
Event Producer III
on Riot’s APAC Emerging Markets Content Services team, you’ll be an
event owner
responsible for high-profile events across APAC Emerging Markets.
You’ll work across multiple Riot titles and markets, translating
product and business goals into memorable player and fan experiences
. You’ll balance event vision, audience experience, budget, risk, commercial opportunity, and local-market realities from initial concept through post-event review. You’ll
lead through influence
, coordinating Riot stakeholders, agencies, venues, and vendors while acting as a key decision-making and escalation point for event delivery. This role is based in Singapore and requires regular travel across APAC, including extended periods onsite during event delivery. You will report to the Head of Content Services, APAC-EM.
Responsibilities:
Lead planning and delivery
for assigned esports events from initial brief through post-event closeout.
Translate product strategy, event objectives, and audience insights
into clear event plans, priorities, milestones, and success measures
Align with stakeholders around event goals and decisions and
make informed tradeoffs
across scope, cost, timing, audience experience, operational feasibility, and risk
Act as the event-level owner and integrator for the audience journey, fan experience, fan-facing programs, and
event-level ticketing strategy
. Use audience and event-performance data to inform ticketing, demand generation, and fan-experience decisions; identify opportunities to improve ROI and revenue through hospitality, merchandise, premium experiences, and partner activations
Partner with stakeholders
to translate brand, IP, audience, and commercial priorities into locally resonant event activations across APAC.
Lead agency and vendor briefing
, scope alignment, delivery tracking, and performance management across APAC markets.
Build and manage event budgets, forecasts, cost controls, and financial reporting
, tracking investment against audience, brand, strategic, and commercial outcomes. Identify dependencies, delivery risks, and local-market considerations early; develop options, contingency plans, and clear escalation paths.
Build reusable templates, tools, and processes
that improve consistency and scalability across APAC events. Lead post-event retrospectives and apply learnings to future events
Required Qualifications:
7+ years of experience
producing live events, esports events, sports events, entertainment productions, experiential activations, or comparable complex projects; equivalent experience may be considered
Demonstrated experience scoping and owning complex events or projects from concept through onsite delivery and post-event review
Experience leading cross-functional stakeholders and managing agencies, vendors, and venue partners
Experience managing event budgets, timelines, risks, and competing priorities
Demonstrated ability to communicate clearly, maintain sound judgment, and deliver high-quality work under tight timelines and high-pressure live-event conditions
Ability to travel extensively across APAC and work flexible hours during event delivery
Desired Qualifications:
Experience producing esports or gaming events and leading global or cross-regional productions across multiple APAC markets, countries, and time zones
Understanding of local cultural and business practices across APAC
Ability to speak one or more APAC local languages in addition to English is preferred
Experience with ticketing strategy, audience analytics, revenue or ROI optimization, fan activations, and hospitality.
Familiarity with Riot esports programs and project-management tools such as Airtable, Google Workspace, or Notion
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
We’ll look at your experience delivering complex events, your ability to work across cultures and disciplines, and your approach to building experiences that are locally meaningful and globally relevant. If you care deeply about esports, live entertainment, and creating memorable experiences for players and fans across APAC, this could be your role.
Don’t forget to include a resume and cover letter. We receive a lot of applications, but we’ll notice a fun, well-written intro that shows us you take play seriously.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- As Sierra's first Physical Security Lead, you will build and own our global physical security program from the ground up, protecting our people, offices, events, and information as we grow across North America, Europe, and Asia. You'll partner closely with Workplace Technology, IT Engineering, Workplace, Security Engineering, People, and Legal, and set the strategy, standards, and operating model for the function as it scales.
- Program strategy and standards: Assess risk across every Sierra site and set a global baseline for physical security, including policies, standards, and site-tier requirements, prioritized into a practical roadmap with a budget and clear metrics.
- Access control and security systems: Own the strategy and governance for badge access, video, intrusion detection, and visitor management, in partnership with Workplace Technology, who operate our office access and network systems. Make sure access follows least privilege, is reviewed regularly, and is removed promptly when people leave. Make sure these systems are monitored and have backup power.
- Office openings and build-outs: Define security requirements for new offices and build-outs as we open new sites, and partner with Workplace, landlords, architects, and integrators from design through commissioning.
- Sensitive spaces, insider risk, and threat assessment: Secure executive areas, boardrooms, and conference rooms where confidential customer and company discussions happen, including technical surveillance countermeasures (TSCM) sweeps, recording-device policies, and controls for hosting visitors and guests. Build a workplace violence prevention and behavioral threat assessment program with People and Legal, and partner with Security Engineering and IT Engineering on insider risk so that physical and digital signals are reviewed together.
- Policy, compliance, and customer trust: Own Sierra's Physical Security Policy and the physical controls behind our compliance programs. Represent physical security in customer security assessments and audits, and drive findings to closure.
- Incident response and emergency preparedness: Own physical security incident response, investigations, and emergency plans for every office. Run drills and tabletop exercises, and set up monitoring and escalation through an in-house function or a GSOC partner. Issue safety advisories and coordinate with building security and local authorities when employees are at risk near our offices.
- Events, executives, and travel: Plan security for all-hands meetings, customer events, and off-sites. Coordinate executive protection and travel risk management with trusted vendors, and own guard and security services contracts across our sites, including post orders, staffing, and performance.
WHAT YOU'LL BRING
- Experience: 8+ years in corporate physical security, global security, or security operations, including building or substantially scaling a program at a fast-growing technology company. Law enforcement, military, or government experience is valued alongside corporate experience.
- Program building: A track record of standing up a physical security function at an early stage, including policies, vendors, budget, metrics, and team, with sound judgment about what to tackle first.
- Security systems: Hands-on experience with modern, cloud-based access control, video, and visitor management platforms (for example Verkada, Brivo, Avigilon Alta, Genetec, or Envoy), and how they integrate with identity systems such as Okta.
- Risk and threat assessment: Experience conducting site risk assessments, threat assessments, and investigations, and handling sensitive matters with discretion alongside People and Legal teams.
- Incident leadership: Calm, decisive leadership during incidents and emergencies, including serving as incident lead and running after-action reviews.
- Multi-site and international: Experience securing offices across multiple regions, including Europe and Asia, and managing guard, integrator, and executive protection vendors.
- Partnership and communication: Able to build security programs that employees welcome rather than work around, and to explain risk clearly to executives, engineers, and building partners.
- Work model: This role is based in our San Francisco office, with regular travel to our other offices.
EVEN BETTER…
- Professional certifications such as ASIS PSP or CPP.
- Experience running TSCM programs or protecting sensitive R&D or AI research environments.
- Experience with GSOC operations, mass notification, or travel risk management platforms.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Oversee the Executive Business Center's four meeting rooms, keeping the space welcoming and ready for executive briefings, select internal meetings, and events.
- Manage the calendar and booking process, resolving scheduling conflicts and coordinating overflow with the co-CEOs’ EAs.
- Prepare for each visit by understanding who’s attending, the meeting objectives, and any room or hospitality needs.
- Partner with Sales and Agent Development on meeting logistics, while hosts remain responsible for the customer experience end-to-end, including food and beverage orders.
- Serve as the main internal contact for booking requirements and space guidelines, helping teams find alternative rooms when needed.
- Coordinate room setup, resets, and onsite coverage, working with Workplace and IT to keep meetings running smoothly.
- Refine the booking process to capture meeting needs up front and maintain an accurate calendar.
WHAT YOU'LL BRING
- 2–4 years of experience in high-touch events, executive administrative support, premium hospitality, or customer facing environments.
- Excellent attention to detail, verbal and written communication skills, and confidence working with C-level executives.
- Strong organization and time management, with the ability to balance shifting agendas and competing priorities.
- A calm, proactive approach to anticipating needs and solving problems.
- Sound judgment and discretion with sensitive customer and executive information.
- A warm, service-oriented approach and confidence in communicating space guidelines.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Shanghai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is actively looking for an enthusiastic and inventive Account Management Specialist to nurture and maintain long-term relationships with our Tier 3 and 4 merchants and partners. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.
You will be the business advisor and main point of contact to a merchant's post live process. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition.
The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced, start-up company and contribute to shaping its future, this is the role for you to make a difference.
Qualifications
- 2+ years’ experience in a B2B Account Management, Relationship Management, Customer Success role or relevant roles (bonus if in the FinTech, Payments industry and/or payment team from a merchant side)
- A strategic problem solver with excellent project management skills
- Self-motivated learner and excellent organizational skills
- Strong commercial sense and able to establish robust relationship with internal and external stakeholders at all levels
- Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently
- Passionate about learning new things and working on wide portfolio of accounts
- Good negotiation, communication and presentation skills
- Fluent in English and Mandarin Cantonese
- Dismiss services promo card
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Mumbai, India
seniorLondon
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seniorDeliver all-hands across time zones and formats (in person, hybrid, virtual) so every office and team can take part; You design for many cultures, languages, and time zones; APAC - Remote
Lisbon, Portugal; As a result, visa sponsorship and relocation support are not available for this position
ОфисSingapore
ОфисleadBangkok; Experience working with international engineering teams across time zones
Abu Dhabi, UAE
Singapore; Experience producing esports or gaming events and leading global or cross-regional productions across multiple APAC markets, countries, and time zones