Senior Learning & Development Director

Location: Abu Dhabi, UAE; APAC - Remote; Dubai, UAE; Europe - Remote; Kuala Lumpur, Malaysia; UK - Remote About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. About Bybit and this role Bybit is one of the world's largest cryptocurrency exchanges, with teams across many countries working around the clock. Our products, markets, and regulations change fast, so how quickly our people learn is a real competitive advantage. This is a new role. The Head of Learning & Development will build one learning engine for the whole company: how new hires get productive, how leaders grow, how engineers and sales teams stay sharp, and how the company comes together at all-hands. Mission: Help every Bybit employee get up to speed fast, keep growing, and perform at their best, and build the leaders we need as we scale. Key responsibilities Learning & development Build and own Bybit's global learning strategy, tied to business priorities and our values. Design and deliver leadership development for first-time managers, senior leaders, and high-potential talent. Build core skills programs, including communication, feedback, coaching, and decision-making. Own required and compliance training with Legal and Compliance, ensuring completion across all regions. Run the learning platform (LMS) and content library; blend live, digital, and on-the-job learning. Partner with HR Business Partners on development plans, career paths, and succession. Measure learning impact on performance, retention, and readiness, not just attendance. Employee onboarding Own the global onboarding program from offer acceptance through the first 90 days. Build a consistent company onboarding experience, plus role-specific tracks for engineering, sales, operations, and leaders. Partner with Talent Acquisition, IT, Workplace Operations, and hiring managers so day one runs smoothly in every location. Track time-to-productivity and new-hire feedback, and keep improving the program. All-hands Own the company all-hands program: cadence, agenda, content, and speaker preparation. Partner with the CEO, executives, and Internal Communications on key messages and storytelling. Deliver all-hands across time zones and formats (in person, hybrid, virtual) so every office and team can take part. Gather feedback after each session and raise quality and engagement over time. Technical enablement Partner with Engineering, Product, and Security leaders to build learning paths for technical teams. Deliver programs on Bybit's platform and architecture, crypto and blockchain fundamentals, security practices, and new tools including AI. Build onboarding and certification paths that get engineers productive faster. Create a strong internal teaching culture through tech talks, documentation, and subject-matter-expert programs. Sales enablement Partner with Sales, Business Development, and Marketing leaders to build the sales enablement program. Own sales onboarding and ramp plans, product and market training, and messaging certification. Build playbooks, training content, and coaching programs for sales managers. Work with Compliance so sales teams communicate accurately in regulated markets. Track ramp time, win rates, and quota attainment to show impact. Leadership Build, lead, and develop a global team of learning, onboarding, and enablement professionals. Own the function's budget, vendors, and learning technology. Serve as a member of the People Leadership Team and a trusted partner to senior business leaders. What success looks like in the first 12 months Area Outcome Learning & development Global learning strategy approved; manager development program launched for all people leaders Onboarding One global onboarding program live in every office, with measurable gains in new-hire experience and time-to-productivity All-hands Regular all-hands cadence set, with rising attendance and feedback scores Technical enablement Engineering onboarding path and a recurring tech-talk program in place Sales enablement Standard sales onboarding and ramp plan launched; ramp time tracked and improving Team Function fully staffed, with a single learning platform and clear budget What you bring Requirements 12+ years in learning & development, talent development, or enablement, with 5+ years leading teams. Proven track record building company-wide L&D and onboarding programs from the ground up. Hands-on experience running technical enablement, sales enablement, or both. Experience in a high-growth, global company with employees in multiple countries. Strong program design skills, grounded in adult learning principles. Comfort using data to measure learning impact on business results. Excellent facilitation and presentation skills, including with senior executives. Fluent English. Preferred Experience in fintech, crypto, financial services, or another regulated industry. Experience producing large company events or all-hands. Hands-on use of AI tools to build and personalize learning content. Familiarity with learning and enablement platforms (e.g., Workday Learning, Docebo, Highspot, Seismic). Coaching certification (e.g., ICF) is a plus. Arabic or Mandarin is a plus. How you lead Builder. You create programs from a blank page and scale them as the company grows. Business partner. You start with business problems, not training requests. Results-focused. You measure impact and invest where it makes a real difference. Executive presence. You earn the trust of senior leaders and can coach them. Global mindset. You design for many cultures, languages, and time zones. Curious learner. You stay current on learning practice, technology, and our industry. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.