Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Safeguards Enforcement Lead on the User Well-Being team, you will be responsible for managing our child safety, mental health, abuse and exploitation, and age assurance enforcement workflows. This will include managing the team responsible for scaling, maintaining, and continuously improving the systems and processes we use to detect and respond to these harms.
This is a management role. You will serve as the central point of contact for those who conduct content review, managing day-to-day workflows, quality assurance, and escalation processes. You will also work closely with internal Engineering, Policy, and Legal teams to scale detection systems and close enforcement gaps as the threat landscape evolves.
Important context for this role: In this position you will regularly be exposed to and engage with explicit content of a sexual nature involving minors, as well as content that may be violent or psychologically disturbing. Anthropic takes the wellbeing of team members working in this area seriously and provides access to wellness resources and support. Candidates should carefully consider this aspect of the role before applying.
Key responsibilities
Manage a team of individual contributors across multiple policy areas under the User Well-Being banner
Serve as the primary point of contact for review partners conducting content review, including onboarding, training, quality assurance, and ongoing relationship management
Design and improve enforcement workflows to scale effectively as volume grows, while maintaining high accuracy and consistency across review decisions
Partner with Engineering and Data Science teams to optimize detection models and automated enforcement systems for User Well-Being policies
Develop and maintain internal documentation, decision trees, and review guidelines that enable accurate and consistent enforcement at scale
Keep up to date with emerging AI policy enforcement best practices, evolving legal frameworks, and developments in technology, and use these to inform our workflows
Identify and report trends in misuse patterns to internal stakeholders, including Policy, Legal, and Trust & Safety leadership
Coordinate reporting obligations to relevant external bodies (e.g., NCMEC) in accordance with applicable law and Anthropic policy
Minimum qualifications
Experience managing teams in the User Well-Being space
Experience in trust & safety, content moderation operations, or policy enforcement with direct exposure to child safety, mental health, abuse and exploitation, and age assurance harm areas
Experience managing or coordinating content review operations, including quality assurance and workflow management
Experience standing up and scaling policy enforcement or content review workflows
Proficiency in SQL and/or other data analysis tools to monitor workflow health, review queue metrics, and surface enforcement trends
Experience identifying emerging risks and communicating findings to cross-functional stakeholders, such as Product, Policy, Engineering, and Legal teams
Understanding of the challenges involved in implementing product policies at scale in the content moderation space
Preferred qualifications
Deep subject matter expertise in child safety, child sexual exploitation and abuse (CSEA), online child protection, mental wellness, and age assurance
Experience working with or reporting to NCMEC, IWF, or equivalent child safety reporting bodies
Familiarity with relevant legal and regulatory frameworks, including CSAM reporting obligations, KOSA, COPPA, or equivalent international frameworks
Experience working with generative AI products, including an understanding of how AI systems can be misused to generate or facilitate abusive content
Experience designing or evaluating trauma-informed support structures and wellness protocols for content reviewers working with harmful material
Proficiency in Python for workflow automation or data analysis
Experience working with hash-matching technologies (e.g., PhotoDNA, CSAI Match) or perceptual hashing tools used in CSAM detection
Familiarity with age assurance technologies and their role in child safety enforcement
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$330,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
leadSan Francisco, CA | New York City, NY | Washington, DC
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Safeguards Enforcement Analyst focused on Conventional Weapons, your work spans detecting and mitigating attempts to misuse Anthropic's AI systems to facilitate real-world harm, specifically utilizing conventional weapons and dangerous technology. You will be responsible for building and executing operational workflows to assess model behavior, drive enforcement decisions, and develop evals across a technically demanding range of policy areas.
Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a violent, graphic, hateful, or psychologically disturbing nature.
Key responsibilities
Design and architect automated enforcement systems and review workflows that scale effectively while maintaining high accuracy
Develop and maintain evals that measure model performance on these policy areas, surface regressions, and inform policy and model improvements
Partner with Engineering and Data Science to optimize detection and automated enforcement systems for potential policy violations
Review flagged content to drive enforcement decisions and surface policy gaps, with particular attention to novel or technically sophisticated misuse attempts + emerging tactics
Support the Safeguards policy design team by providing structured feedback on policy gaps and enforcement ambiguities based on real enforcement scenarios
Develop and maintain enforcement guidelines and reviewer documentation that enable accurate, consistent enforcement across a wide range of content
Keep up to date with emerging weapons trends and applications, regulatory changes, and AI policy enforcement best practices, and apply these to inform our workflows and evals
Identify and escalate emerging misuse patterns, novel attack vectors, and signs of coordinated violent activity
Minimum qualifications
Have deep, applied expertise in weapons systems and can translate complex technical evidence to make enforcement decisions
Experience in policy enforcement, threat intelligence, counterterrorism, government, or a closely related field, with direct exposure to harmful content, dangerous technology, or physical harm facilitation
Experience standing up and scaling policy enforcement or content review workflows
Proficiency in SQL and/or other data analysis tools to draw insights from large datasets and monitor enforcement workflow health
Experience identifying emerging risks and threat actors, and communicating findings to a diverse set of stakeholders, such as Product, Policy, Engineering, and Legal teams
Experience working with generative AI products, including writing effective prompts for content review and enforcement
Understanding of the challenges involved in implementing product policies at scale, including in the content moderation space
Preferred qualifications
Subject matter expertise in conventional weapons and dangerous technology, autonomous systems, or critical infrastructure protection
Familiarity with relevant legal and regulatory frameworks governing dangerous technology, conventional weapons, and critical infrastructure
Experience developing evals or red-teaming AI systems, particularly for harmful content or policy enforcement use cases
Experience with threat actor profiling and threat intelligence frameworks (e.g., MITRE ATT&CK)
Experience tracking threat actors, extremist networks, or misuse patterns across surface, deep, and dark web environments
Experience with large language models and an understanding of how AI technology could provide meaningful uplift toward serious harm
Proficiency in Python for data analysis and workflow automation
Background in law enforcement, national security, defense, counterterrorism, or a relevant regulatory environment
Experience assessing the technical plausibility and real-world harm potential of content, including the ability to distinguish between general educational content and genuine operational uplift, and between protected speech and genuine incitement/mobilization
Familiarity with cross-platform threat analysis and OSINT techniques
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$245,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Shanghai, China
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.
We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.
That's where you come in.
As a
Senior Manager of Creative Management
for Wild Rift, you will primarily manage Artists & Creatives. If the Creative/Art Directors are the 'Why' & the 'What', this role owns the 'How' and the 'Who'. You will lean on your years of experience to help manage one of the most ambitious, high-stakes creative teams in the industry, building some of the most robust, scalable systems, collaborative partnerships, and player-focused content.
This role’s focus and responsibilities lie in the operations and process of the art team where you will support the Creative/Art Director and creative team on Wild Rift in leadership, production understanding and team management in order to create new experiences that will surprise and delight players. You will work with Product Leads, Delivery Leads, Stakeholders, and the Game Director to stay aligned on vision and priorities while maintaining consistent art quality and style across the team and pipelines. The role does not create the creative direction or art vision, but oversees its execution and the evolution of art pipelines and the creative team.
Responsibilities:
Build and sustain an environment where the creative team & our partners can thrive
balancing craft excellence, team health, and player-focused outcomes.
Lead, manage and coach a multi-disciplinary creative team in Shanghai
ensuring career and personal growth through clear development strategies, direct mentorship and/or seeking craft mentorship from central teams, as well as performance feedback and empowerment within workstreams in order to grow the team’s craft and leadership capability over time.
Translate vision into actionable goals
ensuring consistent alignment across each creative discipline.
Oversee the creation of high-quality creative content
that upholds our creative vision and elevates the player experience. Step in to provide creative direction when needed to guide decisions, resolve conflicts, and model excellence, while prioritizing team growth over hands-on execution.
Documentation and organization of pipelines & systems
lead efforts in style guides, content guidelines, data organization & content efficiency, resulting in well-organized and scalable processes and workflows that put people at the forefront while protecting business continuity.
Build strong relationships across teams and with global partners
- embrace & embody the “One Team” Mindset that brings Rioters around the world, as well as our Tencent partners to ensure goals, dependencies and requirements that are clearly understood and effectively executed against.
Partner with recruiting to hire world-class talen
t and support your reports in building their teams.
Required Qualifications:
10+ years in the games industry, with at least 4+ years in creative management/creative team leadership roles.
Experienced with the game creative or asset production pipeline and interdependencies between disciplines.
Proven experience leading and developing multi-disciplinary creative teams.
Strong background collaborating with external vendors and co-development partners.
Skilled in performance management with the ability to coach, develop, and, when needed, address underperformance effectively and empathetically to sustain a high bar for excellence.
Fluent in English & Mandarin (spoken and written), able to communicate abstract or complex ideas clearly.
High self-awareness, empathy, and strong stakeholder management skills.
Growth-minded and outcome-driven, able to navigate ambiguity with optimism and guide others to learn and improve through change.
Comfortable leading through others - balancing people development, team performance, and creative alignment to achieve exceptional outcomes.
Desired Qualifications:
Experienced with the entire game art production pipeline, knowing the dependencies and how every discipline coordinates with each other.
Experience working with external vendors and outsource partners, giving thorough direction and timely feedback
Experience shipping stylized AAA game content and/or creating high quality stylized art.
Passion for competitive PVP games, especially MOBAs
Proven Creative/Art team-building experience
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Location: Seoul, Korea
In 2009, Riot released its debut title League of Legends and has since gone on to become the most played PC game in the world and a key driver of the dramatic growth of e-sports. At the core is the Global Content Services team, the group responsible for operating the major League of Legends, Valorant, TFT and other competitive international tournaments, defining global policies for the sport, driving global narratives, and providing services to our regional leagues. Our vision is to bring joy to billions of fans around the world by fostering a thriving global sport ecosystem. That’s where you come in.
Production Finance
at Riot are responsible for processing and maintaining the financial data related to live events (e.g., esports) and other production related projects. As a Production Accountant on the Global Content Services team, you will be based in Korea to ensure local processes align with global standards while providing on-site financial support for live events.
You will report to the Sr Manager, Production Finance in Los Angeles.
Responsibilities:
Provide dedicated on-site production financial support for global and major regional events in APAC, acting as a direct finance partner to production teams to ensure seamless operations.
Collaborate and align with Global Content Services group to maintain a Vendor Rate Management system across a diverse network of vendors to standardize rate cards; Collaborate with regional PDs and prepare detailed production budgets per event in accordance with the production chart of accounts in a timely manner.
Maintain, track and report production expenses against budgets in real-time in financial systems and production tools to identify risks or savings opportunities.
Support post-event financial retro reports that tie detailed costs and core success metrics to provide key business insights to stakeholders.
Collaborate closely with regional PDs and stakeholders, sharing local insights to ensure financial decisions are aligned with the Global Content Services group.
Collaborate with Finance (Accounting, Tax, Purchasing, Treasury, T&E) to identify and escalate financial risk to the Global Content Services team.
Collaborate with Legal to identify and escalate local risks to the Global Content Services team.
Prepare ad-hoc reports including cost-benchmarking, year-over-year comparisons, and contract negotiations.
Required Qualifications:
Exceptional communication and interpersonal skills, with a proven ability to collaborate effectively with diverse stakeholders, both internally and externally.
Bilingual (Korean and English) for seamless global collaboration.
Solid foundational knowledge of financial principles, with experience managing budgets, tracking costs, or performing financial analysis.
Self-starter with a solutions-oriented, proactive mindset with the confidence to act as a financial partner to teams.
Highest level of integrity when handling confidential or sensitive financial data.
Ability to manage projects or initiatives, ensuring alignment with global goals, timelines, and budget constraints.
Must be available for regional and international travel.
Desired Qualifications:
Bachelor’s degree in finance, accounting or business-related field.
5+ years experience in Production accounting and/or finance experience working within the esports, traditional sports, entertainment, or media agency industries. Former experience as a line producer.
Experience with media budgeting software (e.g., movie magic, media web, and showbiz).
Analytical skills with a demonstrated ability to use data to power decision-making, leveraging AI and role-related tools (i.e., Airtable, Google Suite) for analysis and automation.
Experience in local KR/APAC tax and regulatory compliance relating to event production: production workers, governments and vendor setups.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX
|
London
, UK |
Lisbon
,
Portugal
About the Team
Cloudflare operates one of the largest and most interconnected anycast networks on the Internet. To make that happen, a complex orchestra of IP address configuration and distributed systems need to be in harmony to deliver packets from users, through our edge network and then onwards to our customers origin servers or networks.
On the Addressing team, you will architect, program, and maintain core software services that enable large corporate networks to be protected by Cloudflare. Recent projects range from IP conservation efforts, supporting use cases for Policy driven IP address assignment, designing traffic engineering tools that improve the quality of service for billions of users around the world, and building customer APIs to control BGP dynamically.
The Addressing team works closely with our system reliability engineers, network engineers and product engineering teams to build automated systems that span the entire Cloudflare stack.
About the role
We are looking for talented Software Engineers to join our small but growing team. You will work on a range of microservices written mainly in Go. You’ll be designing and developing new APIs and data models to manage our rapidly expanding addressing needs.
The ever growing suite of Cloudflare products and services means our addressing tools are always evolving. You will have the opportunity to take on very impactful projects critical for Cloudflare. You will spend time learning the inner workings of our edge routers, servers, DNS and IP provisioning pipelines. You will work closely with other engineers to understand their needs and create scalable platforms to be used across the company.
Some of the technologies we use include Go, PostgreSQL, Docker, Kafka, Lua, Clickhouse, SaltStack, Prometheus and the usual Unix/Linux tools and workflows. We strive to build reliable, fault-tolerant systems that can operate at Cloudflare’s scale.
Examples of desirable skills, knowledge, and experience
You are naturally curious and willing to take a step to learn something you don’t have experience in
You lead. We are a growing team and you will have a huge role shaping our products, tools and system designs from the ground up
You have experience writing high-quality code in one or more system programming languages (Go, Python, C/C++)
You have experience with modern Unix/Linux development and runtime environments
You have a solid understanding of TCP/IP and basic networking in general
You have a basic understanding of the HTTP/S/TLS stack
You have a working knowledge of SQL and relational databases such as PostgreSQL or MySQL
You have experience building and operating distributed systems
You have excellent debugging skills and attention to detail when breaking down problems
Bonus Points
Experience working with Go
Experience working with Rust
Familiarity with UI design, workflows and implementation
Familiarity with anycast or multi-site unicast networks
Knowledge of DNS and DNS based traffic management techniques (e.g geo DNS)
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a highly analytical,
systems-oriented
Director of Security Operations
to drive the planning, forecasting, deployment, and optimization of hardware infrastructure across our global cloud storage platform.
Role Overview
The Director of Security Operations leads the organization's day-to-day cybersecurity operations across traditional and AI-enabled environments. Reporting to the CISO, the Director leads Security Operations while partnering closely with the Director of Security Architecture & Engineering.
This is a hands-on technical leadership role requiring experience implementing and operating security controls as well as leading teams, incidents, and security programs.
Key Responsibilities
Lead security monitoring, incident response, threat hunting, security analytics, vulnerability management, adversary emulation, identity security, and operational resilience.
Establish operational priorities, service objectives, metrics, playbooks, and processes based on organizational risk and business needs.
Serve as incident commander for significant cybersecurity events and ensure lessons learned drive improvements to controls and operations.
Drive responsible adoption of AI-assisted detection, investigation, vulnerability analysis, threat hunting, and response capabilities.
Ensure effective security monitoring and response for AI applications, autonomous agents, workloads, and non-human identities.
Use automation to reduce manual work and compress detection, analysis, containment, and remediation timelines.
Partner with Security Architecture & Engineering to ensure controls are effectively designed, implemented, operationalized, monitored, and validated.
Develop security talent and provide the CISO with clear reporting on incidents, exposure, operational performance, risk, and program maturity.
Qualifications
Experience leading Security Operations, Incident Response, Detection Engineering, Vulnerability Management, IAM, or related cybersecurity functions.
Demonstrated hands-on experience implementing and operating security controls across cloud, infrastructure, applications, identity, endpoints, and networks.
Strong technical understanding of security analytics, detection engineering, exposure management, adversary emulation, and identity security.
Experience leading significant cybersecurity incidents and cross-functional response activities.
Experience implementing security automation and AI-assisted operational capabilities.
Strong leadership, mentoring, communication, and executive presentation skills.
Experience in cloud-native or large-scale distributed environments and familiarity with modern cybersecurity and AI-risk frameworks is preferred.
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is $205,000 - $230,000
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Locations: Austin TX, Champaign IL, Lisbon Portugal, London England
About The Team:
Cloudflare is redefining the way networks are run at scale. Our Network Services product suite puts the connectivity, scale, and performance of Cloudflare’s global network in front of customers’ network infrastructure and private networks, providing a single pane of glass for network connectivity, visibility, and operating network functions like BGP, WAN optimization, and more. We are a team of engineers and product managers who obsess over quickly building products that solve real customer problems using innovative technologies and techniques which leverage Cloudflare’s unique architecture and global network footprint.
About the role
We are hiring engineers of all experience levels on our teams. Some of the things our teams work on include:
An anycast BGP implementation that sustains sessions that are moved across servers and regions
Flow and log collection, correlation, and analytics systems to provide customers with unparalleled visibility into their own networks
A Linux kernel-based networking dataplane which ingests and forwards traffic from some of the largest networks in the world
Control plane systems which allow customers to simply express complex network configurations
As a Software Engineer on our team, you will work across a wide range of technologies and systems to deliver new features, improve performance, and increase the scalability of our Network Services products. You’ll build, deploy, and operate our team’s systems on top of one of the largest edge networks in the world. You’ll partner with some of the best engineers and product managers to solve big problems that have a meaningful impact in the lives of our customers and users.
We’re looking for curious, empathetic engineers who are excited to join us in changing the way networking is done!
Examples of desirable skills, knowledge, and experience
Experience building and shipping large-scale, reliable, highly distributed systems
Systems-level programming experience, especially in Go and Rust
Expertise in L3 and L4 networking protocols
Experience building on top of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc
Experience designing and integrating RESTful APIs and backend systems
Experience with large-scale distributed data pipelines, from data structuring to efficient querying to data analysis
Excellent debugging and optimization skills
Attention to detail and ability to solve complex customer problems
Own solutions end-to-end and driving the design, development, and deployment process
Able to work across teams and level common, sustainable solutions
Creative, open-minded, collaborative problem solver
Focus on clarity in written and verbal communication
Compensation
Compensation may be adjusted depending on work location.
For Champaign IL based hires: Estimated annual salary of $168,000 - $210,000.
For Portugal based hires: Estimated annual salary is between €66,000 - 83,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in
the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Limassol, Cyprus
We are looking for a detail-oriented and responsible CRM Executive to join our CRM team. The role is primarily focused on executing CRM campaigns according to clearly defined briefs, processes, and requirements.
This is an execution-focused position with a significant amount of operational and manual work.
Key Responsibilities:
Execute CRM campaigns across email, push notifications, SMS, and other communication channels based on provided briefs.
Set up campaigns, journeys, bonuses, and customer communications in CRM tools according to defined requirements.
Prepare, upload, and verify customer segments.
Conduct detailed QA checks before every launch, including content, links, targeting, eligibility, timing, formatting, and campaign settings.
Schedule and launch campaigns according to the CRM calendar and deadlines.
Monitor campaign delivery and identify any issues or inconsistencies.
Prepare basic campaign and performance reporting.
Maintain accurate documentation and follow internal CRM procedures.
Use AI tools to support daily work, improve efficiency, check content, analyze information, and reduce manual workload.
Identify mistakes or inconsistencies and raise them before campaigns go live.
Work closely with other CRM team members and relevant departments to ensure campaigns are delivered correctly and on time.
Requirements:
Previous experience working in CRM is required.
Previous experience in the iGaming industry is required.
Very high attention to detail
and ability to identify errors and inconsistencies.
Ability to follow briefs, procedures, and instructions precisely.
Comfortable working with manual and repetitive tasks while maintaining a high level of accuracy.
Responsible, organized, and able to manage multiple tasks and deadlines.
Good knowledge and practical usage of AI tools such as ChatGPT or similar tools.
Basic Excel / Google Sheets skills.
Upper-Intermediate English and higher.
Nice to Have:
Previous experience with Smartico is a strong advantage.
By joining us, you can expect:
A unique opportunity to build a career in a global, fast-growing company.
An attractive remuneration package, based on qualifications and experience.
Continuous learning and development opportunities.
Company-wide events and team activities, fostering a fun and supportive work environment.
Wolt monthly allowance.
Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages.
Medical and wellness app, supporting both mental and physical well-being!
Apply now and let’s achieve success together
Apply at https://aloplay.bamboohr.com/careers/105?source=aWQ9MTg%3D
to become a member of our amazing team!
We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Location: Kuala Lumpur, Malaysia; Philippines; Taiwan
The Role
The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our mental health benefits platform across key strategic and large enterprise accounts.
This is a high-touch, consultative role focused on translating our solution into measurable value for clients. The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals, and expansion. They act as a trusted advisor to senior HR and business stakeholders, ensuring the programme aligns with organisational priorities and drives meaningful outcomes for employees.
What You'll Do
Main Responsibilities
Serve as the primary point of contact for a portfolio of key strategic and large enterprise accounts
Own end-to-end delivery of the mental health benefits platform across assigned clients
Develop and execute customised mental health programme strategies aligned to each client’s workforce needs
Build strong, long-term relationships with senior HR and business stakeholders
Drive client satisfaction, retention, and expansion opportunities
Coordinate cross-functional collaboration across Sales, Product, Engineering, Clinical, Marketing, and Delivery teams
Analyse engagement, utilisation, and outcome data to demonstrate value and inform strategy
Identify product enhancement opportunities based on client feedback and insights
Day-to-Day Activities
Client Relationship Management
Conduct regular client check-ins (weekly, monthly, quarterly)
Prepare and present QBRs and impact reports
Respond to client queries, escalations, and operational requests
Align on programme priorities, campaign calendars, and engagement initiatives
Manage renewals conversations and identify upsell/cross-sell opportunities
Programme Delivery & Project Management
Oversee implementation timelines and onboarding processes
Coordinate webinars, roadshows, campaigns, and engagement initiatives
Ensure platform configurations, credits, and reporting are accurate
Track project milestones and manage internal follow-ups
Ensure service quality standards are maintained across clinical and operational delivery
Strategic Advisory & Consulting
Develop tailored engagement strategies based on workforce demographics and needs
Advise clients on mental health trends, utilisation benchmarks, and best practices
Provide recommendations to improve adoption, communication, and ROI perception
Align programme strategy with client organisational goals (e.g., wellbeing, retention, productivity)
Data Analysis & Insights
Monitor utilisation rates, credit consumption, engagement metrics, and CSAT/NPS
Analyse trends and identify risks or growth opportunities
Develop insights and narratives to demonstrate programme impact
Use data to inform renewal and expansion discussions
Cross-Functional Collaboration
Translate client feedback into clear product and operational requirements
Work with Product and Engineering on feature enhancements or fixes
Partner with Marketing on engagement campaigns and communication materials
Coordinate with Clinical and Delivery Ops for service quality and provider matters
Support Sales in enterprise pitches, renewals, and expansion proposals
Continuous Improvement & Innovation
Identify recurring pain points and process inefficiencies
Contribute to internal playbooks, best practices, and reporting frameworks
Proactively suggest platform improvements to enhance scalability and client value
Requirements
Who You Are
Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement
At least 3 years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits
Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients.
Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders.
Ability to work independently and as part of a team, with a strong sense of accountability and ownership.
Familiarity with mental health benefits and/or related industries is a plus.
Open to candidates from Malaysia (hybrid) and the Philippines (remote)
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Texas City, United States; Oklahoma City, United States; Arkansas City, United States; Houston, United States
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
The mission of this role is to establish and scale our client in USA into a high-performing, controlled and profitable business platform capable of supporting long-term growth.
This is a hands-on leadership role responsible for building the operational and financial foundations of the US business. The successful candidate will guide the set up of the business and its operations, establish finance controls, support banking and payment controls, and ensure operational execution does not become a barrier to growth.
You will oversee contract-to-cash execution, logistics oversight, documentation standards, customer service processes, performance reporting, risk controls and team development. You will build the structure needed for the US business to scale through its first stage of growth.
Working closely with commercial and global business leaders, you will ensure our client in USA has the standards, controls and responsiveness required to serve customers, support suppliers and convert trading opportunities into profitable cash outcomes.
This is not a purely strategic role. It requires someone willing to get into the detail, solve problems quickly, hold standards and create the practical operating rhythm needed for a new business to grow.
Essential Duties & Responsibilities
Business Establishment & Leadership:
Lead the set up and development of the US operating platform.
Establish scalable operational, finance and reporting processes.
Develop the organisational structure and hiring plan for the US operation.
Build and develop future operational, logistics and finance team members.
Identify growth constraints and implement practical solutions.
Drive accountability, ownership and performance standards across the business.
Operational Management:
Oversee contract execution from trade confirmation through to cash collection.
Ensure operational excellence across logistics, documentation and customer service.
Develop procedures to support growth while managing risk.
Ensure customer and supplier requirements are handled with speed and accuracy.
Drive continuous improvement across the full execution process.
Ensure clear communication between commercial, operations, finance and logistics teams.
Financial Control & Governance:
Support the establishment of banking relationships and payment control processes.
Oversee customer credit, deposit, balance payment and cargo release disciplines.
Support financial reporting, budgeting and performance management activities.
Ensure strong commercial controls are maintained during periods of rapid growth.
Work closely with finance teams to protect working capital, manage risk and improve cash conversion.
Global Coordination:
Work closely with colleagues across the US, UK, Europe, Türkiye, Asia, Australia and LATAM.
Support global trading opportunities by ensuring US operations can execute reliably.
Maintain consistent operating standards across regions.
Challenge constructively when payment, risk, customer service or operating standards need to be protected.
Build strong working relationships while remaining firm on the standards required to protect the business.
Team Development:
Recruit, lead and develop a high-performing operational team.
Create a culture of ownership, accountability, customer focus and continuous improvement.
Coach team members to understand the full trade execution process.
Develop future leaders capable of supporting long-term growth.
Ad hoc duties as and when required and not limited within the role.
Requirements
Knowledge (Education & Related Experience):
Minimum of 10 years’ experience in operational leadership, business management, trading operations, logistics, supply chain or related fields.
Experience within commodity trading, chemicals, polymers, recycling, logistics, freight forwarding, supply chain or related industries.
Strong understanding of contract-to-cash processes.
Experience working across multiple countries, offices and time zones.
Experience leading and developing teams.
Experience implementing operational controls and business processes.
Experience in a multinational business or globally distributed operating model.
Experience using ERP, CRM, reporting or business management systems an advantage.
Skills & Abilities:
Strong financial and commercial acumen.
Able to establish practical controls without slowing the business down unnecessarily.
Able to build credibility quickly with commercial, finance, logistics and operational teams.
Able to challenge senior colleagues constructively when business standards need to be upheld.
Able to manage and respond quickly to changing or competing priorities.
Highly organised, detail-minded and able to work independently.
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high standard.
Able to use the full suite of O365 products, especially Outlook, Excel, Word and Teams.
Competencies:
Non-Negotiables:
Being Resilient, Collaborative, Customer Focused, Inquisitive, Reflective, Resourcefulness, Taking Initiative.
Professional and ethical in their approach.
Understands that upfront effort prevents issues down the line.
Committed to on-going personal and professional development.
Values team above self.
Takes ownership of outcomes and follows through.
Location: Guangzhou, China
The Company
Our client was founded in 2009 and is headquartered in San Francisco. They describe themself as a “Retail Maximization Company,” focused on helping retailers, brands, and CPG companies improve digital revenue, customer experience, operational efficiency, and technology modernization. Their core positioning is highly retail-specialized rather than being a general-purpose IT services company. They emphasize deep expertise in: retail commerce, omnichannel systems, supply chain technology, AI and data platforms, experience design, cloud modernization, digital engineering, performance engineering, eCommerce migration, and upgrades.
The Role
The
Enterprise Architect – OMS Platform (Composable Commerce)
acts as the architectural anchor between the client’s Business, Technology, and ISV/Product Partner teams on a composable OMS platform program. The role is accountable for translating business intent into a scalable technical landscape, owning solution direction from discovery and architecture definition through delivery governance and production stability. The architect is expected to actively shape scope and commercial outcomes, driving decisions on what should be configured out-of-the-box (OOB) versus custom-built, while minimizing customization wherever the platform’s native capability can meet the need.
Experience
: 12+ years, with demonstrated architecture/solutioning ownership (not only hands-on delivery) across at least 3–4 years.
Engagement Model
: Client-facing. Works directly with client Technology, Business, and ISV/Product Partner teams as the architectural anchor for the engagement.
Primary Product Context
: Composable OMS platforms, with preference for Burgeon OMS. Standalone OMS product experience or OMS capability embedded within an ERP suite (e.g., Oracle EBS) are both relevant.
Location
: Guangzhou, China.
Language Proficiency
: Mandarin and English (both required).
Working Hours
: Core delivery hours, plus flexible overlap with PST for client leadership meetings, governance forums, and handoffs.
Key Responsibilities
Define and own end-to-end enterprise architecture across OMS core, extension microservices, integration layers, and downstream systems.
Translate business and functional requirements into technical solutions, ensuring alignment with business outcomes.
Architect custom microservices as OMS extension points using cloud-native and event-driven patterns.
Own non-functional requirements, including scalability, resiliency, security, latency, and cost.
Collaborate with business, technology, and ISV teams to define scope, estimates, timelines, milestones, and phased delivery plans.
Provide cost inputs and trade-off analysis (build vs. configure, in-house vs. ISV-delivered).
Evaluate requirements against OMS OOB capabilities before recommending customization.
Document OOB versus custom decisions and rationale.
Define architectural standards, coding guidelines, integration patterns, and governance processes.
Establish architecture review checkpoints and maintain architecture documentation.
Lead solution workshops, architecture reviews, and trade-off discussions with business and technical stakeholders.
Represent architecture decisions in client governance forums.
Domain & Technical Expertise
Strong B2B OMS domain knowledge, including order lifecycle, inventory/allocation, fulfillment orchestration, and returns.
Preference for direct Burgeon OMS experience; experience with standalone OMS products and ERP-embedded OMS modules (e.g., Oracle EBS Order Management) is relevant.
Knowledge of OMS integrations with Payment Gateways, PLM, Loyalty Platforms, Recommendation Engines, WMS, and Promotion Frameworks.
Expertise in Java/J2EE, microservices, event-driven architecture, RESTful services, and integration patterns.
Strong understanding of cloud architecture, preferably AWS, including Lambda, API Gateway, CloudWatch, SQS, SNS, EventBridge, Kinesis, Secrets Manager, and S3.
Engineering, Governance & Support
Define and enforce Agile delivery practices, architecture governance, and CI/CD standards.
Review delivery execution and ensure alignment with architectural standards.
Define observability strategies using New Relic, Datadog, Grafana, and Splunk.
Guide L3 support processes and work with L1/L2 teams to resolve systemic issues.
Proactively identify recurring issue patterns and drive automation opportunities.
Troubleshoot and resolve cross-functional production issues requiring architectural judgment.
Requirements
Required Qualifications
12+ years of technology experience, including architecture, technical leadership, or solutioning ownership.
Prior OMS implementation experience is mandatory; Burgeon OMS experience preferred.
Experience building custom microservices as extension points to commercial OMS platforms.
Must be locally based in China.
Business proficiency in Mandarin and English (spoken and written).
Proven experience defining scope, estimates, timelines, and phased delivery plans in client-facing engagements.
Ability to operate effectively at both business and technical levels.
Flexibility to overlap with IST and PST hours for client meetings and governance activities.
Location: France
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands.
Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities.
The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry.
Essential Duties & Responsibilities
Business Development & Delivery
Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors.
Assess client suitability against strategy, quality requirements & size of opportunity.
Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET).
Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers.
Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs.
Maximise margin by using effective negotiation techniques.
Able to challenge customer views and counter objections to move towards closing a deal.
Actively engage with the greater team to develop skills and share knowledge.
Perform site visits to qualify, build relationships and discover market information.
Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs.
Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements.
Reporting & Management
Keep detailed logs in CRM of all activities constantly.
Maintain accurate records of customer information in CRM, including material requirements.
Provide feedback & market reports to Management.
Use knowledge of competitors and market to develop our client’s unique selling propositions.
Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow.
Requirements
Person Specification
Knowledge (Education & Related Experience)
At least 5 years’ experience in business development in raw materials supply.
Experience in recycled plastic or prime PET an advantage, not a requirement.
Experience of developing new accounts and long term contracts.
Skills & Abilities
Multilingual (fluent English is a requirement).
Able to use logic and reasoning to appraise situations .
Able to anticipate opportunities and risks.
Able to build rapport quickly with colleagues and customers.
Able to negotiate effectively with customers to maximise margins.
Able to effectively collaborate with colleagues to achieve results.
Able to manage and respond quickly to changing/competing priorities .
Highly organized, able to independently plan own time.
Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding).
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high-standard.
Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency.
Able to undertake effective research.
General Attributes
Non-Negotiables
: Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy.
Willing to take complete ownership of the role and drive success.
Grit and determination.
Persuasive with a ‘can do’ attitude.
Self-aware and reflective on successes and failures.
Not afraid to have challenging conversations.
Understands that upfront effort prevents issues down the line.
Committed to on-going personal and professional development.
Values team above self.
Location: Poland
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands.
Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities.
The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry.
Essential Duties & Responsibilities
Business Development & Delivery
Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors.
Assess client suitability against strategy, quality requirements & size of opportunity.
Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET).
Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers.
Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs.
Maximise margin by using effective negotiation techniques.
Able to challenge customer views and counter objections to move towards closing a deal.
Actively engage with the greater team to develop skills and share knowledge.
Perform site visits to qualify, build relationships and discover market information.
Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs.
Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements.
Reporting & Management
Keep detailed logs in CRM of all activities constantly.
Maintain accurate records of customer information in CRM, including material requirements.
Provide feedback & market reports to Management.
Use knowledge of competitors and market to develop our client’s unique selling propositions.
Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow.
Requirements
Person Specification
Knowledge (Education & Related Experience)
At least 5 years’ experience in business development in raw materials supply.
Experience in recycled plastic or prime PET an advantage, not a requirement.
Experience of developing new accounts and long term contracts.
Skills & Abilities
Multilingual (fluent English is a requirement).
Able to use logic and reasoning to appraise situations .
Able to anticipate opportunities and risks.
Able to build rapport quickly with colleagues and customers.
Able to negotiate effectively with customers to maximise margins.
Able to effectively collaborate with colleagues to achieve results.
Able to manage and respond quickly to changing/competing priorities .
Highly organized, able to independently plan own time.
Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding).
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high-standard.
Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency.
Able to undertake effective research.
General Attributes
Non-Negotiables
: Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy.
Willing to take complete ownership of the role and drive success.
Grit and determination.
Persuasive with a ‘can do’ attitude.
Self-aware and reflective on successes and failures.
Not afraid to have challenging conversations.
Understands that upfront effort prevents issues down the line.
Committed to on-going personal and professional development.
Values team above self.
Location: Spain; Portugal
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a high-energy, multilingual Sales Development Representative to act as the engine of our growth within the fast-paced media landscape. In this role, you will be the first point of contact for potential partners, leveraging your linguistic skills to open doors across diverse markets. If you are a proactive communicator who thrives on hitting targets and wants to shape the future of media sales, this is the perfect opportunity to accelerate your career.
Key Responsibilities
Execute high-volume outbound prospecting, maintaining an average of 50 calls per day to key decision-makers.
Qualify leads and generate a minimum of 10 high-quality outbound opportunities per month.
Manage and track all sales activity, pipeline health, and lead status within Salesforce.
Craft compelling outreach strategies to engage prospects across the US and international markets.
Collaborate closely with Account Executives to ensure a seamless handoff of qualified prospects.
Requirements
Fluency in English, Spanish/Portuguese is required to support our global outreach efforts.
Proven experience in a sales development or lead generation role.
Ability to work US business hours to align with our core market activity.
Proficiency with Salesforce CRM for lead management and reporting.
Exceptional verbal and written communication skills with a "hunter" mentality.
Resilience and the ability to handle high-volume cold calling and outreach.
Prior experience or foundational knowledge within the Media or Advertising industry.
Benefits
💰 Competitive base salary and commission structure
🌎 Fully remote work environment
🚀 Career growth opportunities into closing roles
📈 Long-term stability in a thriving industry
🎯 Performance-based incentives and bonuses
💻 Modern tech stack and sales enablement support
Location: Lagos, Nigeria
We’re looking for a Product Manager to own the Customer Support product experience end-to-end. You’ll define the vision, roadmap, and execution for support tools and processes that improve resolution time, customer satisfaction, and operational efficiency across app, web, and contact centre channels.
Key Responsibilities
Define and execute the roadmap for customer support products (in-app help, ticketing, knowledge base, chat/voice integrations, self-service flows).
Work with Engineering, Design, Support Ops, and Compliance to ship features that reduce handle time, increase first-contact resolution, and improve NPS/CSAT.
Analyse support data (ticket volumes, categories, SLAs, escalation rates) to identify pain points and prioritize improvements.
Partner with Risk, Collections, and Product teams to ensure support workflows align with regulatory and policy requirements.
Run experiments and A/B tests on support flows, FAQs, and in-app guidance to drive self-service adoption.
Build clear metrics and dashboards for support performance and report regularly to leadership.
Requirements
3+ years of customer service product management experience, preferably in fintech, banking, or digital lending in Nigeria.
Strong understanding of customer support operations, ticketing systems, and omnichannel support (app, web, call centre).
Experience with data-driven prioritization, experimentation, and support metrics (FCR, AHT, SLA, CSAT/NPS).
Familiarity with CBN/NDIC regulatory environment and financial services compliance is a plus.
Excellent communication, stakeholder management, and problem-solving skills.
Benefits
You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary plus performance bonuses and health benefits.
Thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools.
Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.
Location: Palm Beach, United States; West Palm Beach, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Jeddah, Saudi Arabia; Al Jubail, Saudi Arabia; Jamnagar, India; Manila, Philippines; Karachi, Pakistan
Saher Flow Solutions is seeking a skilled and dependable Electrical/Mechanical Technician to support fabrication, assembly, testing, maintenance, and troubleshooting activities. The candidate will work with workshop and laboratory equipment, electrical and mechanical systems, CNC parts, and various engineering tools.
Key Responsibilities
Support fabrication and assembly of metallic and non-metallic components.
Assist with CNC machine parts sourcing and manufacturing requirements.
Assemble, test, troubleshoot, and maintain electrical and mechanical systems.
Perform equipment maintenance, testing, and maintain related records.
Operate workshop tools and equipment safely and efficiently.
Support pipe fitting, hydrostatic pressure testing, and equipment servicing.
Coordinate with suppliers and contractors for equipment repair and servicing.
Maintain asset and tool records, including tagging and movement tracking.
Ensure compliance with health, safety, and workshop standards.
Requirements
DAE/Diploma in Electrical, Mechanical, or relevant Engineering field.
Practical experience in fabrication, assembly, and maintenance activities.
Good knowledge of power tools, lathe machines, laser cutters, grinders, and drilling machines.
Knowledge of pipe fitting and hydrostatic pressure testing.
Experience operating engineering workshop equipment.
Ability to troubleshoot electrical and mechanical equipment.
Forklift operation experience is an advantage.
Experience with 3D printers is a plus.
Good teamwork, communication, and multitasking skills.
Jeddah, Saudi Arabia; Al Jubail, Saudi Arabia; Jamnagar, India; Manila, Philippines; Karachi, Pakistan
Location: Dammam, Saudi Arabia
We are seeking an experienced Electrical Construction Manager
to lead and manage industrial electrical and E&I construction projects from mobilization and installation through testing, commissioning, energization, and final client handover.
Key Responsibilities
Plan, manage, and supervise industrial electrical construction projects.
Lead installation of
MV/LV substations, transformers, switchgear, MCCs, and switchyards
.
Supervise cable laying, jointing, termination, testing, and energization activities.
Oversee installation of
motors, pumps, VFDs, protection, metering, and control systems
.
Coordinate
PLC, SCADA, instrumentation, and communication-system
works.
Review electrical drawings, specifications, BOQs, method statements, and project schedules.
Support planning teams with construction plans, manpower requirements, and material forecasts.
Manage engineers, technicians, labor teams, and subcontractors.
Coordinate with clients, consultants, vendors, and other engineering disciplines.
Monitor project
progress, productivity, cost, quality, and schedule performance
.
Ensure compliance with approved drawings, project specifications, and applicable standards.
Enforce HSE requirements, permit-to-work procedures, and safe working practices.
Requirements
Bachelor’s Degree in Electrical Engineering
from a recognized university.
15+ years of experience
in industrial electrical construction projects.
Extensive experience with
MV/LV systems, substations, transformers, switchgear, MCCs, cables, motors, protection, and control systems
.
Strong experience in
installation, testing, commissioning, energization, and project handover
.
Proven experience managing
multidisciplinary teams, subcontractors, project schedules, costs, quality, and HSE requirements
.
A senior electrical construction professional with strong hands-on project leadership experience across industrial electrical systems, capable of managing construction activities, teams, subcontractors, and client coordination while delivering projects safely, on schedule, and to specification.
Dammam, Saudi Arabia
San Francisco, CA | New York City, NY | Washington, DC
seniorShanghai, China
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УдалённоKuala Lumpur, Malaysia; Philippines; Taiwan; Open to candidates from Malaysia (hybrid) and the Philippines (remote)
Texas City, United States; Oklahoma City, United States; Arkansas City, United States; Houston, United States; Experience working across multiple countries, offices and time zones
Guangzhou, China; : Core delivery hours, plus flexible overlap with PST for client leadership meetings, governance forums, and handoffs; Flexibility to overlap with IST and PST hours for client meetings and governance activities
УдалённоFrance
УдалённоPoland
Palm Beach, United States; West Palm Beach, United States