Location: New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
As an IT Support Specialist in New York, you'll be the hands-on, on-the-ground owner of day-to-day IT for one of our fastest-growing offices. You'll be the first person teammates turn to when something isn't working, and the person who makes sure hardware, conference rooms, and the office network simply work. This is a role for someone who thrives in execution mode and enjoys solving problems quickly and efficiently. Your responsibilities will include:
- IT Support: Serve as the first line of defense for employee IT issues in New York, with deep focus on macOS troubleshooting, application support, and network connectivity.
- Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs.
- Technical User Support: Support engineers and other highly technical teammates with curiosity and confidence, using logs, command-line tools, and clear written communication when appropriate.
- AI-Assisted Troubleshooting: Use approved AI tools thoughtfully to accelerate research, hypothesis generation, and documentation while protecting sensitive data and independently validating consequential recommendations.
- Hardware Management: Own the full device lifecycle locally—procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users.
- AV & Conference Rooms: Keep every room meeting-ready. Maintain and troubleshoot conference room AV, proactively test rooms, and own the peripheral and accessory inventory.
- Office Build-Out & Moves: Partner with Facilities, our project managers, and AV integrators to spec, stage, and commission IT and AV for our new New York space, and support the move from our current location.
- Network & Vendor Coordination: Triage office network and connectivity issues, then drive them to resolution with our ISP, network, and building vendors.
- IT Onboarding: Set up laptops and essential software for new hires, delivering a seamless first-day experience.
- SaaS Administration: Handle routine administration in Okta, Google Workspace, and other core applications, including users and groups, app assignments, access changes, licensing, and basic audit-log review.
- IT Projects: Take on well-scoped endpoint, SaaS, access, inventory, or workplace technology projects with clear success criteria, appropriate review, testing, documentation, and rollback planning.
- Process Improvement: Look beyond the immediate ticket, respectfully challenge inefficient or fragile practices, propose practical improvements, and help implement and document better ways of working.
- IT Logistics: Support software installs, device shipments to East Coast teammates, repair and warranty coordination, and proactive hardware refresh planning.
WHAT YOU’LL BRING
- Experience: 2-5 years in hands-on IT support or systems administration, with strong macOS experience in a fast-paced or startup environment.
- Technical Proficiency: Comfort with endpoint management and MDM systems (e.g., Jamf), identity tooling (e.g., Okta), and troubleshooting across Mac hardware and software.
- SaaS Foundations: Hands-on experience with basic Okta, Google Workspace, or comparable SaaS administration and a desire to grow into broader systems ownership.
- Engineering Environment: Experience supporting engineers or other highly technical users, or clear evidence that you can communicate credibly, work from technical evidence, and learn unfamiliar systems quickly.
- Troubleshooting Judgment: A structured, hypothesis-driven approach; strong follow-through; and the judgment to recognize uncertainty, seek review, or escalate before a risky change.
- Queue Ownership: Able to manage competing requests in a shared global queue, communicate priorities, maintain accurate status, and carry issues through resolution or a clear handoff.
- Continuous Improvement: Curious about why work is done a certain way and comfortable constructively challenging the status quo with specific, practical recommendations.
- AV & Network Fluency: Practical troubleshooting of conference room AV and office networking fundamentals—Wi-Fi, DHCP, VLANs—and the judgment to know when to escalate to a vendor.
- Organization: Highly organized with a systems-oriented mindset—able to track devices, accessories, and inventory accurately across multiple offices.
- Execution Focused: Bias for action and the ability to troubleshoot, solve problems, and follow through without constant direction, while knowing when to seek review or escalate.
- Communication: Friendly, clear communicator who can help teammates quickly and patiently—whether they're in-office or remote.
- Work model: This role is based in our New York office, with in-office work Monday through Thursday and remote work on Fridays.
EVEN BETTER…
- Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side.
- Familiarity with Zoom Rooms and hardware such as Neat, Logitech, or Poly.
- Past experience with Apple Business Manager or zero-touch deployment tools.
- Passion for documentation, process improvement, and enabling others to solve simple issues themselves.
- Change-Control Exposure: Familiarity with version control, peer review, staged rollout, rollback planning, infrastructure or configuration as code, or other disciplined change practices.
- Automation: Experience using APIs, scripts, Terraform, or similar tools to make routine administration safer and more repeatable.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
ОфисNew York, NY; Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs; Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
At Aroya Cruises, the Rigging & Automation Technician is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in the delivery of the Aroya Entertainment product to our Guests inside the ship by ensuring the movement of all automated stage equipment, rigging, safety devices and managing the safety of personnel on stage,
The Rigging & Automation Technician must be able to perform a basic troubleshooting of the Automation & Rigging System and related equipment and must be able to adjust to changes in schedules, assignments and deadlines while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Rigging & Automation: Demonstrates a detailed knowledge of rigging and automation, with the ability to operate the stage automation control system in a safe and effective manner. Manages the system during rehearsals, shows, set up etc. to ensure maximum safety for all involved. Directs all scenic changeovers and ensures they are completed in a safe and timely manner. Advanced knowledge of technical theatrical productions, and safe rigging practices. Intermediate to Advanced knowledge of backstage environment and operation. Intermediate to Advanced knowledge of various automation systems including (but not limited to) Eris, Nomad, Acrobat, Visual Stage control systems. They will work to ensure a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard.
Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately.
Communication: Maintains ongoing communication with Entertainment Technical Manager, Stage supervisor and team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution.
Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Attends briefing and meeting as required. Always enforces the company policies and procedures. Inspect and keep updated Auditable records as per QMS regarding safety of the automation and rigging equipment. Responsible for the safekeeping of the entire automation & rigging equipment.
Equipment Management/Maintenance: Manages the inspection of scenic installations after changeovers with Stage Supervisor to ensure that all props and equipment are secure and safe. Assists the onboard Electronics Engineer (Hotel) for preventive maintenance and cleaning of all automation & rigging equipment and control system. Maintains up to date auditable records of all shows and
changes. Maintains up to date auditable records of all shows and changes. Must provide detailed and accurate Tracking Sheets, Safety Checklist to Stage Supervisor and/or Entertainment Technical Manager
Inventory Management: Conducts monthly inventory counts and daily checks on inventory.
Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events.
Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell.
Additional Duties: Carries out any other duty which may be reasonably requested by the Entertainment Technical Manager, Stage Supervisor or Cruise Director
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively and developing appropriate solutions.
Exhibits strong customer service skills
Outgoing, Proactive and Team Player.
Able to communicate and socialise well with peers and guests.
Must have a positive and pleasant work attitude.
Must be able to work and excel in a team environment and individually.
Must have detailed knowledge of rigging and automation, and an overview of all technical systems
Must be flexible in terms of last minute changes in itineraries, activities and events.
31/12/2026
Location: Worldwide
Who We Are
At YallaPlay, We are a rapidly growing startup mobile gaming studio on a mission to bring people together through play, we create exciting mobile games that bring joy to millions of players worldwide. Founded in Austin, Texas, we’ve since expanded to Brazil and the UAE, growing our diverse and talented team of creators. We pride ourselves on a fun and collaborative work environment, with a remote-friendly culture and a dedication to producing high-quality, engaging games. Our current titles, including “Spades Masters” (iOS/Android), have been enjoyed by millions of players globally.
Our passion lies in reinventing card games infusing them with fresh mechanics, beautiful design, and social features that spark connection and excitement. As we continue to scale, we’re looking for creative, driven individuals who are excited to help shape the future of multiplayer mobile gaming in a fast-paced, collaborative environment.
Join us and be part of building something big from the ground up.
The Opportunity
We’re looking for a detail-oriented
Mobile Games QA
to help deliver polished, stable, and enjoyable gaming experiences to millions of players. Reporting to the QA Lead or Production team, you’ll work closely with developers, designers, artists, and producers to identify issues early, validate new features, and ensure every release meets our quality standards.
This role spans the full game development lifecycle, from prototype validation to live operations, helping maintain high quality across gameplay, user experience, performance, and platform compliance. A passion for mobile games, curiosity, and a relentless attention to detail are essential for success.
This position can be remote or based at our state-of-the-art offices in Yas Island, Abu Dhabi, UAE.
What You’ll Be Doing
Execute functional, regression, smoke, exploratory, and compatibility testing across Android and iOS devices.
Test gameplay mechanics, game economy, UI/UX, live events, monetization features, and backend integrations.
Identify, document, prioritize, and track bugs with clear reproduction steps using Jira.
Verify bug fixes and perform regression testing before releases.
Collaborate closely with developers, designers, artists, and producers to ensure features meet quality expectations.
Validate game balance, player progression, rewards, and overall player experience.
Perform device compatibility and performance testing across a range of mobile devices.
Test localization and ensure high-quality player experiences across supported languages.
Support release validation, hotfix verification, and post-release quality monitoring.
Contribute to improving QA processes, test cases, checklists, and documentation.
Provide feedback from a player perspective to help improve gameplay quality and usability.
What We’re Looking For
What you need to have:
5+ years of professional QA experience in free-to-play mobile games.
Experience testing multiplayer or real-time online games.
Experience testing Android and iOS applications across multiple devices.
Strong understanding of software QA methodologies, bug life cycles, and testing techniques.
Experience using bug tracking and project management tools such as Jira.
Excellent attention to detail and ability to consistently identify edge cases.
Strong analytical and problem-solving skills.
Good written and verbal communication skills in English.
Ability to manage multiple priorities in a fast-paced Agile environment.
Genuine passion for mobile games and delivering exceptional player experiences.
Nice to have:
Familiarity with live operations, game economy, and monetization systems.
Experience using Android Studio, Xcode, ADB, or device profiling/debugging tools.
Basic understanding of client-server architecture, APIs, and networking.
Experience with automated testing tools or scripting.
Familiarity with Unity-based games and common Unity workflows.
Why YallaPlay
What You Get
Real Impact
– You’ll work on meaningful projects that reach a global audience.
Collaborative Culture
– Small team, big ambition. We keep things fun, respectful, and feedback-driven.
Benefits & Perks
Competitive salary
Remote-first and flexible schedule- Digital nomad friendly
Generous paid time off
Paid birthdays off
UAE visa sponsorship (if applicable)
Growth opportunities and access to learning resources
A team that actually loves games—and each other
Next Steps
Ready to join the team? We’d love to hear from you!
Apply
Share sample projects/portfolio
We review every application carefully and will be in touch if there’s a fit. Good luck!
Location: Worldwide
Workplace: hybrid
YOUR ROLE:
The Kids & Teens Manager has overall responsibility for delivery and management for all Kids and Teen functions and programming throughout the Kids and Teens Facilities and delivering a ‘Remarkably Arabian’ experience to our guests. To ensure the Kids & Teens programming is designed specifically for children to enjoy various activities, socialize, learn, and grow in a safe and engaging environment.
You would be responsible for all the tailored Kids and Teens areas our “Sailors Shore” and “Teens Escape” where we will provide safe, fun filled and age appropriate activities for children aged between 6mnths – 2 (The Nursery) 3-6 (The Dreamers), 7-12 (The Explorers), 9-17 (Teens Club) years old.
MAIN DUTIES AND RESPONSIBILITIES
Planning, implementation and development of our Kids and Teens activity programme offering.
Oversees the assignment of duties, responsibilities and schedules of staff and activities.
Oversees all Kids & Teens programming, daily activities and quality in all venues.
Works collaboratively with other Hotel Officers to maintain quality and maximise profit.
Responsible for ensuring accurate and timely administration and reporting for the Youth & Teen department.
Provides the Broadcast Manager with information for the digital signage and daily programme.
Responsible for delivering on Kids & Teens equipment and consumables budgets.
Frequently engages with Live Business Account Manager ashore and provides feedback and suggestions to increase Guest satisfaction.
Responsible for investigating and resolving Kids & Teens programme quality and service complaints in a timely fashion and notifies Hotel General Manager of such.
Mentors and develops the Kids & Teens Supervisor and team, providing on-the-job training
Maintains positive relations with all Guests and ensures interaction at every opportunity.
Ensuring the safety and supervision of all children participating in our activity programme.
Follow and implement all ship Policies and Procedures as outlined in the Company/Ships Manual.
Adhere to all Safeguarding policies and procedures and report any concerns immediately.
Implement and develop all activities that are outlined in the Activity Programme. Meeting and where possible exceeding our guest expectations.
Learn and deliver our additional family Activities, helping to achieve onboard revenue targets.
Ensuring that the Kids and Teens areas are kept safe and hygienic, that the areas are cleaned & organised as per standards established at the end of each shift
Be a good positive role model and ensure a safe cruise experience for young guests.
communicate with parents/Guardians in a positive and professional manner.
ADDITIONAL RESPONSIBILITES:
Prepare appraisals for individuals under their remit in accordance with policies.
Attends Guest functions as required by Head of Department.
Partake in inspections, trainings and meetings as required by Head of Department.
Participate in embarkation and emergency procedures.
Ensures that the set standards are kept, and staff members work according to their respective job descriptions.
Lead and Motivate using the Aroya Leadership Model.
Provide ‘Remarkably Arabian’ Experiences every day for Guests and Colleagues
BEHAVIOURS:
We help to create and maintain the strong Aroya culture of ‘Remarkably Arabian’. For guests seeking ease and excitement, we redefine Arabian holidays by creating premium cruise experiences over sea and ashore that make joyful memories worth sharing.
We believe that our greatest assets are our people, those who serve and those whom we serve
We lead by example by always following Company safety rules and procedures and taking care of the Health and Safety of ourselves, colleagues and our guests
We are encouraged to report all accidents, ‘near miss’ incidents and work-related ill health conditions to our manager
We use work equipment, personal protective equipment, chemicals, and safety devices efficiently and correctly
We take an active part in the operational and departmental training we receive and suggest ways of reducing risks
We engage with our guests and seek advice when unsure of how to ‘do the right thing’
We always work according to the Aroya Values
VALUES:
ENRICHING– Educational Activities; Educational activities rooted in the diverse cultures and geographies corresponding to different locations along the Red Sea coast.
INSPIRING – Transformational; Activities that kids don’t ordinarily experience such as voyage-based workshops
GENEROUS- Safe and Welcoming; Honouring the all-inclusive experience with a wide range of activities and experiences on offer. Creating a sense of value for families who are looking to maximize their vacation experience.
RESPECTFUL- Inclusive Experience; Create a space that is appropriate for different ages, abilities and cultural backgrounds. All spaces for children will be designed with safety in mind, ensuring that kids will be hosted in surroundings that inspire discovery while maintaining security.
SKILLS REQUIRED:
Previous experience as a Kids and/or Teens Manager managing a team within the Education or Entertainment sectors
Full & relevant level 3 diploma in childcare & education or a degree in an educational field or PGCE with QTS (or equivalent) International equivalent to degree or level 3 Diploma
1+ year practical experience working with Kids/Teens after achieving your relevant childcare qualification
Safeguarding knowledge
Clear DBS/Police check national and international
Proven people skills along with conflict resolution, counselling, mediating and motivational skills.
All certificates as required by the STCW code for this position.
Good command of the English Language, knowledge of the Arabic language is beneficial.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.” The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
I have received a copy of the attached job description. I have read this job description (or had it read to me), and I understand all my job duties and responsibilities. I further understand that my duties may change on a temporary or regular basis according to the needs of the Company without it being specifically included in the job description. I will be notified of these changes in writing and have the opportunity to ask any questions with my immediate supervisor or HR team ashore.
31/12/2026
Location: Worldwide
Workplace: hybrid
The Kids & Teens Team members are responsible for creating, hosting and providing a wonderful and unforgettable holiday experience for our youngest guests. This is delivered all within state-of-the-art facilities, allowing children to enjoy various activities, socialize, learn, and grow in a safe and engaging environment.
You would be working in the tailored Kids & Teens areas our “Sailors Shore” and “Teen Escape” where we will provide safe, fun filled and age appropriate activities for children aged between 6mnths – 2 (The Nursery) 3-6 (The Dreamers), 7-12 (The Explorers), 9-17 (Teens Club) years old.
MAIN DUTIES AND RESPONSIBILITIES
Ensuring the safety and supervision of all children participating in our activity programme.
Follow and implement all AROYA Cruise Saudi ship Policies and Procedures as outlined in the Company/Ships Manual.
Adhere to all Safeguarding policies and procedures and report any concerns immediately.
Lead, host and develop on our activities that are outlined in the Activity Programme. Meeting and where possible exceeding our guest expectations.
Learn and deliver our additional family Activities, helping to achieve onboard revenue targets.
Complete guest embark and debark duties as directed by the Kids & Teens Manager
Ensuring that the Kids and Teens areas are kept safe and hygienic, that the areas are cleaned & organised as per standards established at the end of each shift.
Be a good positive role model and ensure a safe cruise experience for young guests.
Communicate with parents/Guardians in a positive and professional manner.
Assist in the planning, implementation and development of our kids and teens activity programme offering.
ADDITIONAL RESPONSIBILITES:
Partake in inspections, trainings and meetings as required by Head of Department
Abiding by rules and regulations set by AROYA Cruise Saudi and/or ship’s command and attend all training programs as specified by SCL (including all inspections, safety drills & training exercises, Environmental Training and Corporate Training Programmes).
Participate in embarkation and emergency procedures
Ensure that delivery standards are upheld, and SOPs followed for all activities
Demonstrate the Aroya Values.
Provide ‘Remarkably Arabian’ Experiences every day for Guests and Colleagues
AROYA BEHAVIOURS:
We help to create and maintain the strong Aroya culture of ‘Remarkably Arabian’ For guests seeking ease and excitement, we redefine Arabian holidays by creating premium cruise experiences over sea and ashore that make joyful memories worth sharing.
We believe that our greatest assets are our people, those who serve and those whom we serve
We lead by example by always following Company safety rules and procedures and taking care of the Health and Safety of ourselves, colleagues and our guests
We are encouraged to report all accidents, ‘near miss’ incidents and work-related ill health conditions to our manager
We use work equipment, personal protective equipment, chemicals, and safety devices efficiently and correctly
We take an active part in the operational and departmental training we receive and suggest ways of reducing risks
We engage with our guests and seek advice when unsure of how to ‘do the right thing’
AROYA VALUES:
ENRICHING– Educational Activities; Educational activities rooted in the diverse cultures and geographies corresponding to different locations along the Red Sea coast,
INSPIRING – Transformational; Activities that kids don’t ordinarily experience such as voyage-based workshops
GENEROUS- Safe and Welcoming; Honouring the all-inclusive experience with a wide range of activities and experiences on offer. Creating a sense of value for families who are looking to maximize their vacation experience.
RESPECTFUL- Inclusive Experience; Create a space that is appropriate for different ages, abilities and cultural backgrounds. All spaces for children will be designed with safety in mind, ensuring that kids will be hosted in surroundings that inspire discovery while maintaining security.
SKILLS REQUIRED:
Full & relevant level 3 diploma in childcare & education or a degree in an educational field or PGCE with QTS (or equivalent) International equivalent to degree or level 3 Diploma
1+ year practical experience working with kids/teens after achieving your relevant childcare qualification
Safeguarding knowledge
Clear DBS/Police check national and international
Proven people skills along with conflict resolution, counselling, mediating and motivational skills.
All certificates as required by the STCW code for this position.
Good command of the English Language, knowledge of the Arabic language is beneficial.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.” The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
I have received a copy of the attached job description. I have read this job description (or had it read to me), and I understand all my job duties and responsibilities. I further understand that my duties may change on a temporary or regular basis according to the needs of the Company without it being specifically included in the job description. I will be notified of these changes in writing and have the opportunity to ask any questions with my immediate supervisor or HR team ashore.
31/12/2026
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Corporate Security protects the environment Anthropic's people work in every day: their laptops and phones, their identities, the tools they collaborate in and the company data that flows through all of it. Everything that makes Claude what it is sits behind that environment. We keep company access on devices we manage, make those devices hard to compromise and right-size what any one of them can reach, while caring a great deal about the day-to-day experience of the people using them. The company is growing quickly and this team is growing with it, so we treat the work as an engineering discipline: controls as code and automation over queues, built to scale with headcount rather than strain against it.
As a Security Engineer here you'll drive significant parts of that work end to end. You'll set technical direction and turn it into shipped tooling. When a control collides with someone's workflow, you'll find the path that keeps them moving without giving up the protection. You'll be handed problems rather than task lists and you'll find as many yourself: threat-modeling the environment to surface what matters, fixing it and bringing the evidence that shapes what the team prioritizes next. This is a senior, hands-on individual contributor role.
Key responsibilities
Drive endpoint hardening across macOS, Windows, Linux, and ChromeOS, including device management configuration, application allowlisting, patching, and browser policy, favoring controls that are versioned, reviewable, and repeatable over one-off configuration
Extend device-trust and zero-trust access controls so company systems are reached from managed devices bound to the right person and carrying the right level of access, treating the experience of fellow employees as a design constraint rather than an afterthought
Build the automation and integrations that let the team scale with the company: joiner/mover/leaver automation across identity and device management, exception and expiry workflows, posture-driven policy, and Claude-assisted triage of review queues
Lead SaaS and identity governance, including third-party OAuth grants, delegated admin access, chat-platform apps, browser extensions, and software security reviews, turning recurring decisions into policy and tooling
Partner across the wider Security team, IT, and Engineering on telemetry, detections, and shared standards, and help define how a company that increasingly runs on AI agents does so securely and at scale
Minimum qualifications
Hands-on endpoint security engineering on macOS, Windows, Linux, or ChromeOS, such as MDM and declarative device management profile engineering, application allowlisting or binary authorization, system extensions and endpoint security frameworks, or their platform equivalents
Proficiency in Python and scripting languages generally; you architect and build integrations, automation, and internal tooling as a normal part of the job, and can write a detection when the work calls for it
Working depth in identity and access management, SaaS security, and zero-trust access
Threat-modeling judgment that finds the problems worth solving and the ability to scope them, define "done," and drive them to completion
Care for Anthropic's mission and the part corporate security plays in it
Preferred qualifications
Experience defining the scope and choosing the tooling for a security program rather than inheriting it
Experience shipping an enforcement change to a large user population: using data to find what will break before it does, staging the rollout, building the alternative path for affected workflows, and moving people onto it ahead of enforcement
Endpoint depth across more than one of macOS, Windows, Linux, and ChromeOS, with the judgment to harden for the threats that matter rather than to a checklist
Mobile security across managed and BYOD contexts, including protecting people and devices in higher-risk settings such as international travel
Experience bringing security governance to a modern SaaS environment, including third-party integrations, delegated access, and the long tail of internally built and AI-generated apps, in a way that speeds decisions up rather than slowing them down
Configuration-as-code, infrastructure-as-code, and CI/CD applied to corporate infrastructure
LLM-assisted security tooling you built that materially changed what a team could cover, and the judgment to know which work to hand to a model, which to keep, and how to combine the two
A track record of getting security controls adopted across an organization through influence and partnership rather than authority
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote-Texas; Remote-Florida; Remote-North Carolina; Remote-Arizona; Remote
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
UiPath is scaling its Healthcare & Life Sciences business across Healthcare Provider organizations — health systems, hospitals, and ambulatory networks — and we are hiring a senior industry leader to help define where the provider market is today, where it is going next, and how UiPath wins repeatedly at scale.
This is a hands-on, action-oriented industry role for someone who has lived inside hospitals, health systems, or provider operations and wants to apply that experience to shape executive conversations, inform product direction, and build repeatable, high-impact sales motions.
This role does not carry a sales quota and is not a product management role. Success is measured by clarity, repeatability, and impact on growth.
WHAT YOU'LL DO AT UIPATH
Build a clear point of view on the Healthcare Provider market
- Systematically document:
- What health systems, hospitals, and ambulatory networks are doing today
- Common patterns and use cases across provider organizations — from revenue cycle and patient access to clinical operations, care management, and workforce
- Develop a clear, defensible POV on what provider organizations should be doing next to drive repeatable outcomes under margin pressure, workforce shortages, and value-based care demands
- Translate your market POV into clear, repeatable sales plays aligned to specific buyer personas (CFO, CIO, Chief Nursing Officer, VP Revenue Cycle, VP Clinical Operations) and business outcomes
- Equip sales teams with structured narratives that resonate with health system executives
Analyze opportunity size and prioritization
- Partner with Sales, Strategy, and Product to:
- Estimate TAM for priority provider use cases and plays (e.g., revenue cycle management, prior authorization, denials management, patient access/scheduling, clinical documentation, care coordination, discharge planning, EHR interoperability)
- Help prioritize functions, workflows, and care settings based on impact, scale, and repeatability to the portfolio
- Provide structured, evidence-based input into product strategy:
- What are the highest-impact areas that will drive business value for health systems and hospitals
Drive executive-level customer engagement
- Engage senior leaders across health systems and provider organizations as a peer advisor
- Contribute to outcome-focused conversations across our provider portfolio
- Be used strategically to drive industry credibility and to accelerate decision-making
WHAT YOU'LL BRING TO THE TEAM
- 10+ years in healthcare, with deep, hands-on experience inside Provider organizations (health systems, hospitals, or ambulatory networks); exposure to Payer, BioPharma, or Medical Device environments is a plus
- Leader with experience in provider-side functions such as Revenue Cycle, Clinical Operations, Care Management, Patient Access, Enterprise IT, or Compliance
- Experience driving or influencing large-scale transformation initiatives inside a health system or hospital environment
- Familiarity with the EHR and interoperability landscape (e.g., Epic, Oracle Health/Cerner) and provider regulatory/reimbursement dynamics (e.g., CMS, value-based care, HIPAA)
Ideal backgrounds (You may come from:)
- Digital transformation or operational leadership roles inside health systems, hospitals, or ambulatory networks
- Industry strategy or principal roles at healthcare software companies serving Provider organizations
- Healthcare-focused consulting roles with accountability for outcomes in provider settings
What distinguishes you
- You are action-oriented and comfortable within ambiguity
- You naturally document, structure, and synthesize what you see
- You think in patterns, plays, and leverage points
- You can connect market insight to commercial opportunity
- You influence without needing formal ownership
This role is not:
- A quota-carrying sales role, product management role, solution architecture or engineering role, or passive advisory or evangelist position
- This role exists to turn insight into execution
Success looks like
- Clear, documented Healthcare Provider POVs used across the company
- Repeatable sales plays adopted by teams globally
- Product decisions informed by real customer evidence from health systems and hospitals
- Health system executives who view UiPath as a long-term strategic partner
#LI-BS1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We’re seeking a talented software engineer, specializing in security and infrastructure, to help grow our product security team. We’re looking for people who can move Tailscale forward while making it safer to use. The abilities to think on your feet, collaborate with highly technical teams, and be comfortable working asynchronously are essential.
Key Responsibilities
Design and build security controls across diverse layers (e.g., cloud platforms, OS, Kubernetes, networks, CI/CD) to defend against sophisticated adversaries and insider threats.
Improve the security properties of Tailscale by identifying opportunities for security and privacy features, bug fixes, defense-in-depth, and implementing them across our codebase.
Audit Tailscale infrastructure for technical security weaknesses, identifying mitigations or solutions, and driving them towards resolution.
Support engineering decisions with threat modeling and security analysis and expertise.
You will spend 25-50% of your time in this role writing software vs purely operational or governance security responsibilities.
What We Are Looking For
Technical
Expertise in the security of cloud platforms (e.g., AWS), especially securing multi-cloud networks and infrastructure, and designing cloud agnostic systems
Familiarity with container security, orchestration security, and authentication/authorization
Familiarity with internet/web security fundamentals: WAF’s, TLS, PKI, DNS security, etc.
Proficiency developing in at least one programming language (Tailscale uses Go) and Infrastructure as Code tooling (e.g. Terraform, Ansible)
Prior experience in a safety-related technical role, e.g.:
infrastructure security
security operations
threat modeling and prioritization
digital forensics and incident response
Knowledge of operating system internals and security mechanisms
Knowledge of common networking protocols
Act as a Subject Matter Expert during security incidents, focusing on infrastructure-level containment and remediation
Team Fit
Ability to give and process constructive feedback
Ability to work independently and collaboratively
Flexibility to adjust to the dynamic nature of a startup
Take a risk-based approach to building security controls, balancing your security expertise and broad technical skillsets with practical, usable solutions
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$163,000
—
$204,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We’re seeking a talented software engineer, specializing in security and infrastructure, to help grow our product security team. We’re looking for people who can move Tailscale forward while making it safer to use. The abilities to think on your feet, collaborate with highly technical teams, and be comfortable working asynchronously are essential.
Key Responsibilities
Design and build security controls across diverse layers (e.g., cloud platforms, OS, Kubernetes, networks, CI/CD) to defend against sophisticated adversaries and insider threats.
Improve the security properties of Tailscale by identifying opportunities for security and privacy features, bug fixes, defense-in-depth, and implementing them across our codebase.
Audit Tailscale infrastructure for technical security weaknesses, identifying mitigations or solutions, and driving them towards resolution.
Support engineering decisions with threat modeling and security analysis and expertise.
You will spend 25-50% of your time in this role writing software vs purely operational or governance security responsibilities.
What We Are Looking For
Technical
Expertise in the security of cloud platforms (e.g., AWS), especially securing multi-cloud networks and infrastructure, and designing cloud agnostic systems
Familiarity with container security, orchestration security, and authentication/authorization
Familiarity with internet/web security fundamentals: WAF’s, TLS, PKI, DNS security, etc.
Proficiency developing in at least one programming language (Tailscale uses Go) and Infrastructure as Code tooling (e.g. Terraform, Ansible)
Prior experience in a safety-related technical role, e.g.:
infrastructure security
security operations
threat modeling and prioritization
digital forensics and incident response
Knowledge of operating system internals and security mechanisms
Knowledge of common networking protocols
Act as a Subject Matter Expert during security incidents, focusing on infrastructure-level containment and remediation
Team Fit
Ability to give and process constructive feedback
Ability to work independently and collaboratively
Flexibility to adjust to the dynamic nature of a startup
Take a risk-based approach to building security controls, balancing your security expertise and broad technical skillsets with practical, usable solutions
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$218,420
—
$273,360 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Yerevan, Armenia
ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a dynamic person to join our in-house team as a
Senior Associate, Aggregate Reporting Physician
on a permanent basis.
Join our team: you can be part of making a difference in peoples’ lives and experience a fulfilling and rewarding career!
Position Overview:
The Senior Associate, Aggregate Reporting Physician position is responsible for developing, reviewing, and maintaining high-quality safety and pharmacovigilance documents that support the safety surveillance and regulatory compliance of consumer health products. It requires the ability to synthesize data from multiple sources, including individual case safety reports (ICSRs), aggregate safety data, clinical studies, epidemiological research, literature reviews, post-marketing surveillance, signal detection activities, and other safety data sources. The successful candidate will transform complex safety information into clear, concise, and scientifically accurate documents that support global pharmacovigilance activities and regulatory submissions and will work closely with Drug Safety, Medical Affairs, Regulatory Affairs, Clinical Development, Quality, and R&D teams to ensure consistent, evidence-based communication of product safety information.
Main Job Tasks and Responsibilities:
Prepare, review, and maintain pharmacovigilance and risk management documents for consumer health products.
Synthesize safety information from multiple sources, including: Individual Case Safety Reports (ICSRs), Aggregate safety data analyses, Clinical trial safety data, Post-marketing surveillance data, Epidemiology studies, Published literature, Signal detection and evaluation activities, Benefit-risk assessments, Health Authority Assessment Reports.
Draft and support the preparation of: Periodic Safety Update Reports (PSURs/PBRERs/PADERs), Ad Hoc Safety Reports, Development Safety Update Reports (DSURs), Signal assessment reports, Aggregate safety reports, Risk management documentation, Health authority responses, Safety narratives, Safety sections of regulatory submissions, Safety surveillance reports and presentations, Analysis and evaluation for the Safety Management Teams (SMT).
Collaborate with Safety Scientists, Medical Reviewers and others to evaluate emerging safety information and communicate findings effectively.
Assist in the interpretation of safety trends, potential signals, and benefit-risk considerations.
Support literature surveillance activities and summarize relevant safety findings.
Contribute to the development of safety conclusions and evidence-based recommendations.
Support the preparation, review, and analysis of risk management activities and reports.
Ensure all documents comply with global pharmacovigilance regulations, company SOPs, and applicable guidance documents.
Maintain high standards of scientific accuracy, consistency, grammar, and document quality.
Perform quality control reviews of safety documents and ensure timely delivery of assigned projects.
Support inspection and audit readiness activities through accurate documentation practices.
Education and Experience:
Advanced degree required: PharmD, PhD, MD, MPH, MS, or equivalent scientific discipline.
3–6 years of experience in pharmacovigilance, drug safety, medical writing, regulatory writing, or related pharmaceutical, consumer health, or medical device industries.
Experience preparing safety and pharmacovigilance documents preferred.
Familiarity with global pharmacovigilance regulations and safety reporting requirements.
Experience working in a matrixed environment with multiple stakeholders.
Strong understanding of: Clinical research methodologies, Epidemiology and biostatistics, Evidence-based medicine, Regulatory and scientific communication requirements, Safety and benefit-risk assessment principles
Expertise in literature evaluation and scientific data interpretation.
Ability to critically analyze multiple complex scientific information and identify key insights to drive product safety.
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) with strong document formatting, data analysis, and presentation capabilities.
Excellent medical writing, editing, and proofreading skills.
Exceptional grammar, attention to detail, and document quality standards.
Strong analytical and critical thinking capabilities.
Effective project management and organizational skills
Exceptional Communication and Presentation Skills, with the ability to convey complex clinical and scientific information clearly and effectively to diverse audiences.
Ability to work independently while managing multiple priorities and deadlines.
Our Benefits:
Flexible Working Hours
Full performance and development process with end of year reviews
Team events and end of year party
Employee satisfaction survey - your feedback is important for continuous improvement
Health Insurance
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. We are on a mission to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Join our passionate team and make a meaningful impact on global healthcare!
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Location: United States, Aliso Viejo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Software Engineer – Applied AI & Streaming
Aliso Viejo, CA
The vision
We think AI will change what cloud gaming can be. It can make streamed play faster, more personal, and more accessible, and in some ways better than playing locally. As a Senior Software Engineer on our team, you'll build agents and inference-backed systems into a real-time streaming platform and ship them to players. You'll work where AI meets performance-sensitive systems, and a lot of the problems here are still being defined.
What you'll do
Design, prototype, and ship AI-powered capabilities across our streaming platform and player experience.
Apply inference and agents to real-time performance, player engagement, personalization, and accessibility.
Use AI to understand, optimize, and evolve large existing codebases, including our streaming stack.
Build and extend our platform in C++, and help shape the technologies and architecture we use next.
Build what production AI needs: evaluation, telemetry, guardrails, fallbacks, and attention to latency and cost.
Turn ambiguous ideas into demos and experiments, measure what works, and harden it for production.
Work AI-natively every day, using coding agents, automation, and rapid exploration, and help the team do the same.
Work with a small, focused engineering team and with partners across streaming, platform, and cloud.
You're a great fit if you have
A BS in Computer Science or a related field, or equivalent practical experience.
Senior-level software engineering experience with a track record of owning complex systems end to end.
Strong C++ skills from professional work in production codebases.
Hands-on experience building and deploying agents or AI-powered features in production. You've worked through evals, regressions, latency, cost, and the ways these systems fail.
A strong grasp of how to turn models into products, including context and prompt design, tool use and orchestration, memory and retrieval, model selection, and where inference should run.
Fluency with AI-native engineering workflows.
Product judgment. You can tell when AI makes an experience better and when it's a gimmick.
The ability to work in ambiguity, move quickly, and keep momentum as priorities change.
Clear communication, strong ownership, and a habit of making the people around you better.
Bonus XP
Python, Rust, or other languages used to build and serve AI systems.
Low-latency or on-device inference, model optimization, or GPU experience.
Real-time media, game streaming, graphics, or video experience.
Cloud infrastructure, distributed systems, or production platform experience.
Experience building conversational or agentic experiences for games or interactive products.
Linux or Windows systems experience.
Japanese language or cross-cultural collaboration experience.
You enjoy playing video games.
Why join us
Work on AI problems most engineers never get to. In real-time systems, every millisecond counts, and so does every inference call.
Help set the direction. Our AI strategy is still taking shape, and you'll help decide what we build, not just how.
Get real ownership. You'll join a small, senior team where ideas go from prototype to production quickly.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$177,300
—
$265,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
At Halter, we’re changing the way the world farms - and with that comes a great deal of responsibility to the producers worldwide who trust us with their animals. Our hardware fleet operates across farms and ranches globally, and as we scale, we need better systems, better tooling, and smarter workflows to support our farmers faster and more reliably.
We’re looking for a highly motivated Junior Field Operations Engineer to join our Field Operations team. This role is ideal for someone with a computer science or software-oriented background who enjoys solving real-world problems, building internal tools, and improving how teams operate at scale.
This role sits at the intersection of hardware operations, customer impact, and engineering. You will spend part of your time running the day-to-day work, such as monitoring fleet performance, triaging issues, working tickets, and coordinating resolution. The other part of your time will be dedicated to designing and building internal tooling, dashboards, automations, and process improvements that make the Field Operations team more effective and allow us to scale globally.
You will collaborate closely with Field Engineers, Product, Deployment, Customer Experience, and Software teams to improve how we detect issues, investigate incidents, drive resolution faster, and more consistently.
WHAT YOUR DAY COULD LOOK LIKE
Fleet monitoring and operational support
- Monitor fleet performance metrics to proactively identify collar and tower issues
- Investigate and respond to technical support tickets related to collar functionality and tower performance
- Triage inbound issues, assess severity and impact, and escalate to relevant teams as required
- Collaborate closely with Tier 1 Support to ensure efficient handover and resolution of technical issues
- Communicate cross-functionally with Deployment, Product, and Engineering teams to align on incidents, root causes, and follow-ups
- Contribute to and maintain internal documentation and knowledge bases for known collar and tower issues
Tooling, systems, and scaling improvements
- Identify opportunities to remove manual work and improve internal workflows across Fleet Operations
- Build and improve internal tools that support fleet monitoring, investigation, and incident response for a scalable global operating model
- Improve internal process flows, including triage pathways, escalation rules, investigation checklists, and automation, to reduce time-to-resolution
- Create systems that help surface issues earlier, such as improved alerting logic, trend analysis, and automated detection of known failure modes
- Work with engineering teams to integrate tooling with core systems and improve data quality and visibility
Field exposure (optional, as needed)
- Visit customer farms to work through hardware issues alongside our field-based team where useful
WHAT YOU WILL BRING
- A degree in Computer Science, Software Engineering, Mechatronics, or equivalent practical experience
- Strong analytical and problem-solving skills, with the ability to break down ambiguous problems and turn them into clear next steps
- Confidence working with systems and data, including dashboards, tools, workflows, logs, and APIs
- A builder mindset, with enjoyment in improving internal tools, designing scalable workflows, and making systems easier to operate
- Strong technical troubleshooting skills with a practical, hands-on approach
- Excellent attention to detail and the ability to identify patterns in data and turn them into action
- Clear and concise communication skills, including the ability to explain technical issues to both technical and non-technical audiences
- Strong time management skills and the ability to prioritise across urgent support needs and longer-term improvement work
- Comfort operating in fast-paced environments where priorities can shift quickly
- A passion for supporting farmers and ranchers, and contributing to Halter’s mission to change the way the world farms
DEPENDING ON WHERE YOU SIT ON THE STACK, SOME OF THESE WILL LAND HARDER THAN OTHERS:
- Frontend: strong UX intuition, modern frontend frameworks (React, React Native a bonus), an eye for performance and polish on real devices.
- Backend: building and scaling REST APIs, distributed systems, and event-driven services. Comfort with both relational and non-relational databases. Node.js, Kotlin, Go, or systems that integrate with hardware/IoT a bonus.
- Full stack: all of the above, end to end, across web, mobile, and the services that power them.
WHY THIS ROLE MATTERS
This is a role where you will have a direct impact every day, both by helping solve urgent issues for farmers, and by building the internal systems and tooling that allow Halter’s Field Operations team to scale across the globe.
THE DETAILS:
- Full-time with some rostered on-call
- Regular days off are Saturday/Sunday with weekend on call rostered
- Based in our Auckland HQ
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Athens
Workplace: OnSite
ROLE HIGHLIGHTS
- Title: Planner Satellite Manufacturing - MAITE
- Location: Athens, Greece
- Department: Global Manufacturing Organisation
- Reports to: Director of MAITE
- Employment type: Permanent
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
- Please note we can only accept applications in English
WHY THIS ROLE MATTERS:
The mission of this role is to be the single planning point for the whole MAITE (Manufacturing, Assembly, Integration, Test and Execution) organisation in Greece: AIT Engineering, Production, Stock & Logistics, Procurement, Quality, and the Cleanroom & Lab. You will build and own one integrated schedule, from the master schedule down to daily work orders, that turns satellite demand into executable work across all of them.
You will work with the global planning team, which sets the master plan and component MRP, and turn it into a detailed, executable plan for the site. Unlike traditional satellite builds, LEO constellations demand industrial-scale throughput, modular design adaptability, and tight integration between production, engineering and supply chain.
Much of the value sits in the interfaces: sequencing a calibration campaign or a cleanroom intervention so it does not stop a build, holding a slot for a quality inspection, or flagging a long-lead component early enough for procurement to act.
The ideal candidate thrives in ambiguity, works comfortably across departments, and improves the planning tools and workflows they inherit where off-the-shelf solutions fall short. You are the reliable source of truth for the site plan: when the plan and the floor disagree, you know first and say so.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience.
ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, and the US. The company has more than 1000 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Build, maintain and optimise a single integrated schedule covering AIT Engineering, Production, Stock & Logistics, Procurement, Quality and the Cleanroom & Lab, from the master schedule down to daily work orders, against technical constraints, material availability, labour and facility capacity.
- Translate the master plan and component MRP from the global planning team into a sequenced plan for each department, agreeing dates and capacity with the department owners rather than directing their work. Hold slots for cleanroom interventions, calibration campaigns, quality inspections and rework loops so that planned work lands where it costs least, and keep those slots when priorities move.
- Run the daily and weekly planning cadence. Coordinate daily schedules with the site team leads, report actual people availability into the capacity plan, publish status, and raise deviations early and factually rather than sitting on them, then drive them to a decision.
- Feed the planning cycle. Keep plan versus actuals, milestone status and people availability current and flowing to the global planning team on cadence, so the plan above the site reflects floor reality.
- Produce and maintain the artefacts the organisation runs on: master schedule, critical path analysis, capacity plans, sprints and the visual management boards used in daily meetings.
- Integrate new product introduction and engineering changes into the plan, including prototype and qualification builds, without disrupting series production. Keep the plan and work order BOMs aligned with the current approved configuration, coordinating with Configuration Management, who own the governed baseline.
- Schedule planned downtime deliberately, including preventive maintenance, instrument calibration campaigns and cleanroom interventions, so that they land where they cost least.
- Embed quality hold points, inspection windows and rework loops into the schedule rather than absorbing them as overruns, and flag long-lead and shortage risk to Procurement early enough to act.
- Keep planning data in NetSuite, Manufacturo (MES), Jira and Smartsheet in sync with the floor: work orders released and closed on time, no phantom work in progress, no conflicting references, and material, WIP and stock status accurate enough to plan from.
- Publish and track the organisation-level planning indicators: on-time delivery, schedule adherence and cycle time. Consolidate and report the department-level measures that explain them, including material availability at kit release, inspection turnaround, equipment availability and calibration compliance. These measures remain owned by the department that produces them. Where one moves against the plan, raise it in the planning cadence with its owner and drive it to a decision.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- 5+ years of experience in production, industrial or operations planning in a technological environment (aerospace, defense, maritime, automotive, semiconductor, medical devices, etc.).
- Proven scheduling capability across multiple departments or product lines, building and owning a master schedule fully.
- Capacity planning across labour, equipment and facilities, with the judgement to state clearly what cannot be done as well as what can.
- Deep understanding of manufacturing processes, supply chain logistics and systems engineering, sufficient to challenge a lead time or a routing.
- Comfortable reading technical documentation: bills of materials, routings, work instructions and engineering change notices.
- Inventory management experience: tracking materials, work in progress and stock accuracy against plan.
- Ability to hold competing departmental priorities in balance and reach a decision without formal authority over the teams involved: influence and reliability over authority, and the instinct to raise a problem early rather than sit on it.
- Analytical thinking with a data-driven approach to forecasting, problem-solving and decision-making, using Excel, Power BI or similar.
- Adaptability to respond quickly to production changes, delays, or evolving technical requirements.
- Hands-on experience with ERP/MRP/MES systems and scheduling tools, including responsibility for planning master data accuracy. We use NetSuite, Manufacturo (MES), Jira and Smartsheet, which are being implemented while in use; experience with equivalent systems is fine.
- Experience producing visual management for daily operational meetings, and with project tooling such as Jira, Smartsheet or MS Project.
- Strong communication skills in English (written & spoken).
NICE TO HAVES:
- A satellite, aerospace, or another regulated, low-volume / high-complexity manufacturing setting.
- Foundational software development skills, such as Python or scripting, useful for automating planning tasks, integrating data sources, or building internal planning tools.
- Exposure to Lean or continuous improvement, S&OP cycles, or APICS/ASCM certification.
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview (onsite or virtual), including a Technical Challenge
- Leadership & Hiring Team Interview
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
- A job that matters in a dynamic Earth Observation environment with a scale-up approach
- An independent role with a supportive and diverse work environment
- Phone subscription with iPhone of choice
- Relocation support (flight tickets, accommodation, relocation agency support)
- Time for self-development, research, training, conferences, or certification schemes
- Inspiring and collaborative offices and silent workspaces that enable you to focus
- A wide variety of the best coffee, tea, snacks, and sweets to accompany your daily space mission
- Competitive salary contingent on your experience level, negotiated individually
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE TEAM
The Network team owns the wireless backbone that connects every collar to the Halter platform, moving half-a-billion messages between the backend and collars per day! That touches LoRa-based communication protocols, cellular backhaul, the tower network itself, and the edge-to-cloud pipeline that turns radio traffic into real-time telemetry farmers and ranchers can trust. As Halter scales across new farms, regions, and terrain, this network has to scale with it — reliably, because cows don’t take days off.
ABOUT THE ROLE
We're looking for a Senior Network Engineer to take ownership of the performance, reliability, and scalability of Halter's collar and tower network. You'll operate at the intersection of wireless communication protocols, tower infrastructure, and real-time data flow — diagnosing issues from the field, designing the architecture that prevents them, and setting the technical direction for how the network evolves as Halter grows.
This is a senior, hands-on technical role. You'll be the person other engineers come to with the gnarliest wireless and infrastructure problems, and you'll be expected to make the calls that matter when it counts.
WHAT YOU'LL DO
- Work across technical and commercial teams to understand on-farm connectivity challenges and translate them into actionable requirements that improve the performance and reliability of Halter's IoT network.
- Take ownership of the operation and optimisation of Halter's collar and tower network, ensuring robust performance, scalability, and minimal downtime.
- Design and evolve the network architecture, with a focus on wireless communication protocols (e.g. LoRa), tower infrastructure, edge-to-cloud data flow, and real-time telemetry processing.
- Drive continuous improvement of network health through monitoring, data analysis, and field feedback — proactively identifying coverage gaps, latency issues, and interference patterns.
- Lead tower deployment strategy, including site selection, configuration, provisioning automation, and remote management, to enable zero-touch scalability.
- Help set the technical vision and direction for the network discipline alongside other technical leaders.
- Partner closely with firmware, backend, and product teams to ensure seamless end-to-end data flow from devices in the field through to the Halter platform.
- Contribute to cross-functional design discussions, making sure networking considerations — latency, range, throughput, redundancy — are well represented in product decisions.
- Own the rollout and support of networking tools and diagnostics that help teams debug communication issues and understand device behaviour across varied terrain and conditions.
- Mentor fellow engineers, sharing best practice in wireless networking, telemetry scaling, and high-availability systems.
- Implement and improve observability for network performance, using tooling and data pipelines that make system health visible and actionable.
- Help plan and prioritise work within the Network team, ensuring rapid value delivery and long-term reliability.
- Stay on top of evolving wireless networking, mesh architecture, spectrum management, and rural connectivity technologies, and bring new ideas back to the team.
- Participate in our 24/7 on-call rotation, helping ensure uptime across our deployed infrastructure and supporting incident resolution.
- Other tasks as needed, as part of a fast-paced, high-trust, mission-driven team scaling real-world systems.
WHAT YOU'LL BRING
- Deep experience designing and operating large-scale wireless networks, ideally including LPWAN/LoRa, cellular/3GPP, or similar low-power, long-range protocols.
- A track record of owning network architecture end-to-end — not just designing it, but keeping it healthy in production, at scale, over years.
- Comfort working across the full stack of a connectivity problem: RF and antenna behaviour, tower hardware, edge devices, and the cloud systems consuming the data.
- Experience with observability and monitoring for distributed or IoT systems — you know how to make network health visible before it becomes an incident.
- Have grown other engineers by working alongside them — sharing judgment and technique, not just reviewing their output.
- Stay calm under pressure, have a low ego, and can rally a team through tough or ambiguous problems.
- A first-principles approach: you reason from the ground up rather than defaulting to what's familiar, especially in a domain — rural, outdoor, variable-terrain wireless — where off-the-shelf answers rarely fit.
- Willingness to get out on farm. Understanding how the network actually behaves in the field is core to doing this job well.
BONUS POINTS
- Experience with mesh networking, spectrum management, or deploying infrastructure in remote or rural environments.
- Background in telemetry systems at IoT scale (thousands to millions of devices).
- Experience with provisioning automation and remote/zero-touch device management.
If you think you have what it takes but don't necessarily tick every box on this job description, please still get in touch and apply. We'd love to chat to see if you'll be an epic fit.
Please apply with a cover letter explaining why you're excited about this role and about working at Halter, along with your CV, and we'll be in touch. Feel free to check out https://www.halterhq.com/en-au/careershalterhq.com/careers http://halterhq.com/careers for more on working at Halter, and follow us on LinkedIn and Instagram.
Halter is an accredited employer and can sponsor work visas and support relocation for the right candidate.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE TEAM
The Network team owns the wireless backbone that connects every collar to the Halter platform, moving half-a-billion messages between the backend and collars per day! That touches LoRa-based communication protocols, cellular backhaul, the tower network itself, and the edge-to-cloud pipeline that turns radio traffic into real-time telemetry farmers and ranchers can trust. As Halter scales across new farms, regions, and terrain, this network has to scale with it — reliably, because cows don’t take days off.
ABOUT THE ROLE
We're looking for a Senior Network Engineer to take ownership of the performance, reliability, and scalability of Halter's collar and tower network. You'll operate at the intersection of wireless communication protocols, tower infrastructure, and real-time data flow — diagnosing issues from the field, designing the architecture that prevents them, and setting the technical direction for how the network evolves as Halter grows.
This is a senior, hands-on technical role. You'll be the person other engineers come to with the gnarliest wireless and infrastructure problems, and you'll be expected to make the calls that matter when it counts.
WHAT YOU'LL DO
- Work across technical and commercial teams to understand on-farm connectivity challenges and translate them into actionable requirements that improve the performance and reliability of Halter's IoT network.
- Take ownership of the operation and optimisation of Halter's collar and tower network, ensuring robust performance, scalability, and minimal downtime.
- Design and evolve the network architecture, with a focus on wireless communication protocols (e.g. LoRa), tower infrastructure, edge-to-cloud data flow, and real-time telemetry processing.
- Drive continuous improvement of network health through monitoring, data analysis, and field feedback — proactively identifying coverage gaps, latency issues, and interference patterns.
- Lead tower deployment strategy, including site selection, configuration, provisioning automation, and remote management, to enable zero-touch scalability.
- Help set the technical vision and direction for the network discipline alongside other technical leaders.
- Partner closely with firmware, backend, and product teams to ensure seamless end-to-end data flow from devices in the field through to the Halter platform.
- Contribute to cross-functional design discussions, making sure networking considerations — latency, range, throughput, redundancy — are well represented in product decisions.
- Own the rollout and support of networking tools and diagnostics that help teams debug communication issues and understand device behaviour across varied terrain and conditions.
- Mentor fellow engineers, sharing best practice in wireless networking, telemetry scaling, and high-availability systems.
- Implement and improve observability for network performance, using tooling and data pipelines that make system health visible and actionable.
- Help plan and prioritise work within the Network team, ensuring rapid value delivery and long-term reliability.
- Stay on top of evolving wireless networking, mesh architecture, spectrum management, and rural connectivity technologies, and bring new ideas back to the team.
- Participate in our 24/7 on-call rotation, helping ensure uptime across our deployed infrastructure and supporting incident resolution.
- Other tasks as needed, as part of a fast-paced, high-trust, mission-driven team scaling real-world systems.
WHAT YOU'LL BRING
- Deep experience designing and operating large-scale wireless networks, ideally including LPWAN/LoRa, cellular/3GPP, or similar low-power, long-range protocols.
- A track record of owning network architecture end-to-end — not just designing it, but keeping it healthy in production, at scale, over years.
- Comfort working across the full stack of a connectivity problem: RF and antenna behaviour, tower hardware, edge devices, and the cloud systems consuming the data.
- Experience with observability and monitoring for distributed or IoT systems — you know how to make network health visible before it becomes an incident.
- Have grown other engineers by working alongside them — sharing judgment and technique, not just reviewing their output.
- Stay calm under pressure, have a low ego, and can rally a team through tough or ambiguous problems.
- A first-principles approach: you reason from the ground up rather than defaulting to what's familiar, especially in a domain — rural, outdoor, variable-terrain wireless — where off-the-shelf answers rarely fit.
- Willingness to get out on farm. Understanding how the network actually behaves in the field is core to doing this job well.
BONUS POINTS
- Experience with mesh networking, spectrum management, or deploying infrastructure in remote or rural environments.
- Background in telemetry systems at IoT scale (thousands to millions of devices).
- Experience with provisioning automation and remote/zero-touch device management.
If you think you have what it takes but don't necessarily tick every box on this job description, please still get in touch and apply. We'd love to chat to see if you'll be an epic fit.
Please apply with a cover letter explaining why you're excited about this role and about working at Halter, along with your CV, and we'll be in touch. Feel free to check out https://www.halterhq.com/en-au/careershalterhq.com/careers http://halterhq.com/careers for more on working at Halter, and follow us on LinkedIn and Instagram.
Halter is an accredited employer and can sponsor work visas and support relocation for the right candidate.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment.
Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time.
Responsibilities
End-User Support
Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person
Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian)
Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement
Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs)
Handle escalations requiring cross-team coordination
Participate in an on-call rotation for urgent issues outside business hours
Provide hands-on support for user technology, AV systems, conference rooms, and printers
Communication & Documentation
Communicate clearly with users of all technical levels
Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles
Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves
Operational Improvement
Help streamline onboarding and other high-volume operations as the company scales
Contribute to automation efforts
Maintain and improve device management, identity, and access systems
Assist with scripting (Bash, Python) to automate repetitive tasks
You may be a good fit if you
Have 7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment
Are an excellent communicator who genuinely enjoys helping people solve problems
Have strong troubleshooting skills and are methodical, curious, and persistent
Demonstrated supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android
Have significant experience with Google Workspace administration
Have experience with Slack administration — workspace management, permissions, and troubleshooting
Have substantial experience supporting and administering additional SaaS tools
Understand identity and access fundamentals — SSO, MFA, directory services
Are familiar with MDM fundamentals and endpoint management concepts
Have experience with basic scripting (Bash or Python) for automation
Take ownership of problems and follow through until they're resolved
Think beyond the immediate fix — you ask "why did this happen?" and "how do we prevent it?"
Are organized enough to manage competing priorities without things falling through the cracks
Propose solutions when you see a process that doesn't scale
Are looking to develop deeper technical skills and take on more complex systems administration challenges over time
Strong candidates may also
Be familiar with zero-trust security concepts and endpoint security tooling
Have experience with networking basics — DNS, DHCP, VPNs, networking fundamentals
Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns)
Have experience using AI tools to improve personal or team productivity
Location
This role is based in Tokyo, Japan and there is a 4 day/week in office expectation.
What Makes This Role Unique
You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts — you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic.
Deadline to apply: None. Applications will be received on a rolling basis.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
We are seeking a Cloud Performance Engineer to work with technology teams across the firm to build high-performance cloud solutions for trading workloads. You will join the Cloud Performance Team, working alongside cloud engineers, software developers, Linux- and network engineers to optimize performance end to end.
The ideal candidate draws on experience in cloud technology, systems engineering, networking and automation.
What you will do in this role:
• Design and implement cloud and hybrid cloud architectures for latency-sensitive trading workloads.
• Build and maintain systems that continuously monitor the latency characteristics of distributed hybrid workloads.
• Work on orchestration tooling for provisioning cloud resources as well as networking configurations and server-side processes
• Build backend systems for collecting performance metrics and tooling to query it
Required Qualifications:
• 4+ years of experience working with Amazon Web Services (AWS), with deep knowledge of networking and compute services (EC2, VPC, Direct Connect). Good overview of the AWS service landscape and core concepts such as IAM
• Experience in using IaC tools such as Terraform to manage both cloud infrastructure and a broad set of compute and networking resources (docker, K8s, Cisco devices)
• Experience in network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP) and major routing protocols
• Solid understanding of Linux systems and the Linux network stack
• Strong background in automation via Bash scripting and Python programming, ideally in conjunction with orchestration through serverless cloud services.
• Demonstratable experience working with modern AI coding agents, balancing rapid prototyping with critical review to ensure simplicity and quality of deliverables
• Able to implement systems with a security-first mindset, adhering to firm-wide security policies, and best practice implementations.
• Strong problem-solving skills and the ability to independently drive work to completion
• Strong communication skills and ability to collaborate across teams
Preferred Qualifications:
• Experience building data pipelines for centralizing structured data
• Experience working with Cisco routing and switching hardware
• Experience working with Google Cloud Platform
• Experience programming in a compiled languages (preferably Go or C++)
• Experience with Linux kernel bypass techniques such as DPDK.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-LD1]
Location: Remote (United Kingdom)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
If you’re passionate about solving technical issues and providing high-quality support to a diverse community of users, this is the role for you. We’re seeking a motivated
Support Engineer (Tier 1)
to join our growing team of support professionals. You will serve as the face of the company for a large portion of our community, handling a broad range of tickets that will help flex your technical muscles.
As a Tier 1 engineer, you’ll be part of a distributed team focused on delivering excellent support and proactively solving friction by partnering with our broader CX team and Product/Eng. This role reports directly to the Tier 1 Support Team Lead and will play a key role in our journey.
Key Responsibilities
Act as the primary technical resource for less complex issues, resolving a wide range of configuration and networking challenges to keep them unblocked.
Manage a high-velocity ticket queue with a consistent focus on meeting targets for time to first response and time to resolution.
Drive positive user outcomes and maintain high CSAT scores by providing clear, helpful, and accurate technical guidance.
Balance a high volume of daily ticket replies while maintaining the technical depth required to troubleshoot complex networking issues.
Partner cross-functionally to identify recurring friction points and advocate for improvements to the user experience.
What We Are Looking For
Display a natural tinkerer’s mindset and a deep curiosity for how things work, likely demonstrated through personal projects, homelabs, or open-source contributions.
Demonstrate a foundational understanding of networking fundamentals, including DNS, IP addressing, firewalls, and routing.
Show proficiency in troubleshooting across multiple operating systems such as macOS, Windows, Linux, and mobile OS’s.
Some familiarity with Jira and Slack to manage internal workflows and communicate effectively with the team and customers
Exhibit excellent written communication skills, with the ability to explain complex technical concepts with empathy and clarity.
Maintain a proactive approach to learning new technologies and staying current with evolving infra tools.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
UK Pay Range
£49,770
—
£78,210 GBP
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
ГибридМожно работать из любой страны
УдалённоМожно работать из любой страны
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.