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Location: Georgia We are looking for an Integration Support Manager to join the Supplier Support team. The main responsibility is to ensure the Altbook feature runs smoothly and performs well. This includes monitoring booking success rates, identifying supplier issues, and working with suppliers to resolve technical problems and restore access when needed. Key Responsibilities Support client integrations and help resolve technical issues. Communicate with vendors to investigate and resolve integration-related issues. Create and manage technical tasks for developers. Write and maintain technical documentation. Requirements Experience working with logs and troubleshooting technical issues. Experience working with monitoring systems. Understanding of API principles and how APIs work. Experience using Postman. Ability to read and write technical documentation. Strong communication skills and the ability to work with English-speaking vendors, both verbally and in writing. English proficiency: Upper-Intermediate (B2) or higher, with the ability to communicate confidently with English-speaking vendors both verbally and in writing. Nice to have Experience in technical support within the travel tech industry. Benefits Opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: emergingtravel.com/career/hr-policy

Location: United Kingdom We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role & Responsibilities The role will be responsible for taking technical ownership of key workstreams on EnerMech's Azure Databricks data platform, operating across the full platform stack: data modelling and pipeline development in Databricks, the underlying Azure infrastructure, and the CI/CD, DevOps and DataOps practices that keep the platform reliable, secure and scalable. The role holder operates with a high degree of autonomy, makes and documents architectural decisions, resolves complex platform issues, and is a technical point of contact for the global EBS Team, and business stakeholders. This is a fully remote role in the UK ,supporting our Enterprise Business Systems (EBS) function in the Mumbai Shared Service Centre. Key reponsibilities will include: Design, build, quality and reliable operation of assigned workstreams on the Azure Databricks data platform, from scoping through to production deployment. Integrity of the medallion data model (bronze/silver/gold) for assigned data domains, ensuring data is modelled, validated, documented and certified for downstream reporting and analytics. Build and optimise Delta tables and materialized views, with attention to performance at scale. Design and implement data quality frameworks (preferably DQX or equivalent), including quarantine/error handling and validation against data contracts. Define job-specific compute configurations appropriate to each workload, balancing performance and cost. Contribute to and troubleshoot Terraform-managed infrastructure (networking, storage, Key Vaults, Managed DevOps Pools, Dev Centers). Own and maintain Azure DevOps build and release pipelines, variable groups/libraries, and repository security, permissions and branch policies. Support environment-level Azure configuration, including subscription-level access, RBAC for user and pipeline (service principal) identities, and Terraform state backend management across multiple storage accounts and environments. Operate autonomously across a workstream, from scoping through to production deployment. Use AI-assisted tooling to support day-to-day development, validating outputs against authoritative sources (architecture decisions, technical leads, documentation) before acting on them. Communicate clearly with technical and non-technical stakeholders, including across time zones with colleagues in the UK, Americas, Middle East and Asia Pacific. The Requirements Essential Bachelor's degree in Computer Science, Engineering, Information Systems or a related discipline, or equivalent practical experience. Typically 6+ years in data engineering, including 3+ years hands-on with Azure Databricks in production. Demonstrated ownership of medallion architecture design and data modelling. Implemented data quality frameworks and data contracts in production. Implemented PII protection (masking, tokenisation or access tiering) across environments. Platform engineering experience: diagnosing infrastructure issues, not just consuming platform services. Track record of autonomous delivery, including direct stakeholder engagement. Databricks Certified Data Engineer Associate (minimum). Desirable Databricks Certified Data Engineer Professional. Microsoft AZ-400: Designing and Implementing Microsoft DevOps Solutions. Multi-environment Azure networking (VNet peering, DNS zone design, NAT Gateway). Migrating or standing up CI/CD pipelines, incl. introducing pipeline templates/standards. Governance and identity patterns (e.g. Entra ID, RBAC scoping). Applying regulatory frameworks (e.g. GDPR) to data platform design. Shared service centre or global delivery model experience, ideally in energy or industrial services.

Location: Ghent, Belgium D-ploy is an IT and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We deliver innovative IT services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value. We are currently looking for an Onsite Support Engineer to provide hands-on IT support in a dynamic client environment in Ghent, Belgium . Tasks and Responsibilities Provide first and second level onsite IT support for hardware, software, mobile devices, and peripherals Troubleshoot and resolve incidents and service requests Support user onboarding, equipment setup, and standard workplace technologies Document activities and resolutions in the ticketing system Work closely with internal IT teams and stakeholders Take ownership of issues and support changing priorities in a fast-paced environment Provide professional and customer-focused support to end users Contribute to continuous service improvement Requirements 2+ years of experience in IT Support, Desktop Support, or Onsite Support Strong troubleshooting skills in Windows environments and standard workplace technologies Experience with ticketing systems such as ServiceNow or similar Excellent communication and customer service skills Proactive, adaptable, and comfortable working in a dynamic environment Ability to work independently and take ownership of issues Genuine interest in developing within an onsite IT support role Fluent English required; Dutch, Flemish, or French is a strong advantage Flexibility to occasionally support outside standard working hours if needed Experience in regulated environments such as GxP is a plus Ability to provide a clean criminal record extract (not older than 3 months) Benefits Broad range of tasks and responsibilities Friendly and international working environment Professional development opportunities Referral program (“Fishing for Friends”) Company-sponsored events Is IT in your DNA?

Location: Wrocław, Poland; Porto, Portugal; Sofia, Bulgaria; Madrid, Spain New opportunities in Europe! 🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects. We invite a Senior QA Engineer to join our team and help evolve a large-scale blockchain-based platform for private markets. In this role, you’ll own end-to-end quality assurance, combining hands-on manual testing with building and expanding test automation across backend services, distributed systems, and blockchain integrations. You'll help establish testing approaches and automation practices from the ground up, working closely with engineering teams and business stakeholders to ensure reliable, high-quality releases. 🟩 What's in it for you: Work on an innovative blockchain platform designed to bring trust and transparency to private markets Deepen your expertise in blockchain systems, distributed architectures, and complex integrations Drive the development of test automation frameworks and help shape quality practices across multiple projects ✅ Is that you? 5+ years in QA/SDET roles, covering both manual and automated testing across the full SDLC Strong experience with backend and non-UI test automation Hands-on experience developing, maintaining, and debugging automated tests Strong programming skills for test automation, preferably with TypeScript/Node.js Ability to define QA strategies, test plans, and quality gates from the ground up Understanding of blockchain fundamentals, including wallets, transactions, and blockchain types Experience testing REST APIs and RPC-based interfaces (JSON-RPC, gRPC) Experience with Docker-based test environments and debugging containerized services Experience integrating automated tests into CI/CD pipelines and establishing quality gates Experience with AWS-based infrastructure Experience with MongoDB or PostgreSQL Strong analytical and problem-solving skills to identify risks and propose solutions Ability to independently manage testing activities, take ownership of deliverables, and proactively communicate progress and blockers Ability to adapt to changing priorities and demonstrate a flexible, hands-on approach to testing Ability to define testing scope and balance test coverage between QA and engineering teams Strong communication and collaboration skills across multiple stakeholders and teams Upper-Intermediate+ English level Desirable: Hands-on experience testing blockchain systems, smart contracts, and transaction flows Experience with Go for test automation EVM testing experience using Foundry, Hardhat, or similar frameworks Ability to read and understand Solidity or Rust code for smart contract validation Experience with Layer 2 solutions and blockchain protocol testing Experience testing asynchronous messaging systems (AWS SNS/SQS, Azure Service Bus) Experience with Kubernetes Experience with observability-driven testing Experience testing MCP servers Experience with performance and load testing 🧩 Key responsibilities and your contribution In this role, you'll lead testing activities across blockchain-based applications, from requirements analysis and manual validation to test automation and release support. Review business requirements and technical documentation to understand system functionality and identify testing needs Manually test new features and existing functionality to understand system behavior and guide test automation efforts Define and improve QA strategies, test plans, and quality gates Establish testing ownership and coordinate responsibilities between QA and engineering teams Work closely with engineering and product teams to define test coverage and acceptance criteria Build and maintain automated test suites, frameworks, and test harnesses, focusing on backend, integration, and contract testing Test blockchain integrations, smart contracts, REST APIs, JSON-RPC endpoints, MCP servers, and other blockchain-specific functionality Integrate and monitor automated tests within CI/CD pipelines and quality gates Investigate and troubleshoot issues across distributed systems and blockchain integrations Adjust testing priorities and approaches as project needs evolve Maintain test documentation, report quality risks, and communicate testing progress and blockers Help expand automation coverage and improve QA practices across multiple projects Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract Interested? Find out more: 📋 How to Join Us 💻 LinkedIn Page 📈 Our website 💻 IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Welcome to Torrero - all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 30,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number of sports events and easy payment options, we cater to diverse interests. Available in 35+ languages, we make gaming accessible worldwide. About the role: We are looking for a customer support specialist with English language, strong communication skills and excellent organizational skills. You must be a team player who can handle sensitive situations with confidence. We offer a unique chance to grow in an international team and enjoy the benefits of working in a global company. If you like a fast paced, dynamic and start-up work culture with full of passionate and enthusiastic mindsets, you’re most welcome to explore the opportunity. This is a chance to take part in an exciting journey as the company grows and expands its business at a rapid pace. You will be doing: Answer to incoming requests from customers via live chat Identify customer needs and help customers use specific features Analyze and reporting product malfunctions Follow up with customers to ensure their basic technical and product related issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Your expertise to meet the requirement: You should be proficient in English language You must have work experience in customer support You must have excellent communication skills You should have strong teamwork skills You should have excellent PC skills You must have high attention to details You should have multi-tasking abilities You must be flexible to work in different shift schedules (day & evening & night) and on weekends We appreciate: Ability to quickly and efficiently solve tasks Independence, responsibility, initiative, and keep attention to detail A flexible and systematic approach to solving complex problems Experience in sports betting/gambling industry is a plus We offer: Remote work (work from anywhere) Competitive salary 28 days off per year Seniority leave Amicable work environment and supportive team members Full-time remote opportunity Real career opportunities and professional growth The great team across the world Hiring Stages: Online Assessment Introductory Call Hiring Manager Round Reference check Offer letter

Location: Argentina; Colombia; Peru; Mexico; Ecuador Join Our Team as a Local Support Specialist at RateHawk! Are you passionate about travel and tech? Do you speak English and Spanish fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth. Requirements What You'll Do: Help Our Partners: Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Spanish and English. Be Transparent & Customer-Centric: Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction. Handle Tickets & Escalations: Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention. Manage Bookings: Handle booking modifications and relocations with attention to detail and urgency. Team Collaboration: Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery. Manage Expectations: Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes. Record Details: Accurately document all work and partner interactions in our CRM system. What We're Looking For: Language Skills: Advanced level of Spanish and English – you’ll need to speak and write fluently. Industry Experience: Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus! Proactive Mindset: You don’t just solve problems – you prevent them. You anticipate partner needs and take initiative. Cool Under Pressure: Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm. Empathetic Communicator: You understand and empathize with customer concerns while working toward the best solution. Quick Learner: Fast at picking up new tools, systems, and processes with a result-oriented mindset. Benefits What We Offer: Remote Work: Work from the comfort of your home! Salary: base payment + monthly bonus. Dynamic Team: Be part of a young and energetic group of specialists. Growth Opportunities: Tackle interesting and ambitious tasks that will elevate your professional skills. Learning & Development: We support your growth through seminars, trainings, and conferences. Perks: Take advantage of corporate discounts on hotels and other services. The Process: Application: we will review your CV once you apply! Hireflix video interview: tell us a bit about yourself! Meeting with HR: A friendly chat with our HR team. One minute Internet Speed Test: Just to make sure you’re all set for remote work. Meeting with Hiring Manager: Another friendly chat. Interview results and offer! If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together! Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice

Location: Romania; Argentina; Turkey; Slovenia; Albania; Moldova Join Our Team as a Local Support Specialist at RateHawk! Are you passionate about travel and tech? Do you speak English and Italian fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth. Requirements What You'll Do: Help Our Partners: Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Italian and English. Be Transparent & Customer-Centric: Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction. Handle Tickets & Escalations: Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention. Manage Bookings: Handle booking modifications and relocations with attention to detail and urgency. Team Collaboration: Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery. Manage Expectations: Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes. Record Details: Accurately document all work and partner interactions in our CRM system. What We're Looking For: Language Skills: Advanced level of Italian and English – you’ll need to speak and write fluently. Knowledge of Spanish, Greek, Romanian, Serbian or other language is an advantage! Industry Experience: Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus! Proactive Mindset: You don’t just solve problems – you prevent them. You anticipate partner needs and take initiative. Cool Under Pressure: Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm. Empathetic Communicator: You understand and empathize with customer concerns while working toward the best solution. Quick Learner: Fast at picking up new tools, systems, and processes with a result-oriented mindset. Benefits What We Offer: Remote Work: Work from the comfort of your home! Salary: base payment + monthly bonus. Dynamic Team: Be part of a young and energetic group of specialists. Growth Opportunities: Tackle interesting and ambitious tasks that will elevate your professional skills. Learning & Development: We support your growth through seminars, trainings, and conferences. Perks: Take advantage of corporate discounts on hotels and other services. The Process: Application: We will review your CV once you apply! Video Interview: Record a video introduction in Italian. Meeting with HR: A friendly chat with our HR team. One minute Internet Speed Test: Just to make sure you’re all set for remote work. Meeting with Hiring Manager: Another friendly chat. Interview results! If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together! Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice

Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia New opportunities in Latin America! 🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects. We invite a Senior Java Software Engineer with strong Oracle expertise to join a large-scale platform modernization initiative. You’ll work on a project that involves consolidating multiple platforms around Oracle, designing the database schema for a new application, and supporting a future MySQL-to-Oracle migration. In this role, you'll combine hands-on Java development with advanced database engineering and collaborate with cross-functional teams to deliver reliable solutions. 🟩 What's in it for you: Contribute to a large-scale platform modernization initiative that includes a future MySQL-to-Oracle migration Solve complex technical problems across application and database layers, combining hands-on Java backend development with advanced Oracle database engineering Collaborate with cross-functional teams to improve the performance and reliability of a business-critical platform serving 100k users ✅ Is that you? 5+ years of experience building, debugging, and optimizing scalable Java backend applications Strong proficiency in Java 8–17, object-oriented design, design patterns, multithreading, and concurrency Hands-on Oracle development experience in production, with strong knowledge of database internals (indexing, query optimization, partitioning, replication, and transaction behavior) Advanced SQL skills, including performance troubleshooting Experience with production database operations (backup/restore, high availability, disaster recovery, failover), including executing changes with minimal downtime Experience writing unit tests with JUnit and Mockito Experience with cloud platforms (preferably GCP) and Kubernetes or similar orchestration tools Hands-on Linux/Unix experience and scripting skills in Bash, Python, or similar languages Ability to work independently, take ownership of technical tasks, and proactively identify and resolve blockers Strong communication skills and experience collaborating with cross-functional Scrum teams and leading technical discussions Upper-Intermediate+ English level Desirable: Hands-on Oracle DBA experience in production Experience with major Oracle version upgrades or large-scale database migrations Oracle certification Experience with Groovy and Gradle Experience with CI/CD pipelines 🧩Key responsibilities and your contribution In this role, you'll combine Java backend development with Oracle database engineering, troubleshooting production issues, improving performance, and supporting migration activities. Design, develop, and maintain scalable Java backend applications Design the Oracle database storage schema for a new application Support the planning and execution of a future MySQL-to-Oracle migration Develop and optimize SQL queries to improve database performance Troubleshoot complex application and database issues in production environments Support production database operations and implement changes with minimal downtime Write and maintain unit tests using JUnit and Mockito Collaborate with cross-functional teams on technical design and implementation decisions Create and maintain technical documentation for relevant project activities Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract Interested? Find out more: 📋 How to Join Us 💻 LinkedIn Page 📈 Our website 💻 IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Dubai, United Arab Emirates Role Overview A key position providing comprehensive support to the CEO across executive priorities and selected personal matters. The role requires a proactive, organised and digitally confident professional who can operate effectively in a fast-paced environment while leveraging Artificial Intelligence (AI), automation and AI-powered agents to enhance productivity, streamline workflows and improve efficiency. Beyond traditional executive assistance, the successful candidate will be expected to identify opportunities for AI implementation, build and configure AI agents , and automate repetitive tasks and multi-step workflows. Core Responsibilities Executive Support Manage the CEO’s complex calendar, meetings, priorities and schedule. Coordinate with internal and external stakeholders and ensure timely follow-up on actions and commitments. Anticipate upcoming requirements, identify conflicts and proactively resolve scheduling and coordination issues. Prepare meeting materials, briefings, correspondence and executive communications as required. Track key actions, deadlines and decisions, ensuring matters are followed through to completion. Coordinate business travel, itineraries and associated logistics. Exercise sound judgement in determining what requires the CEO’s attention and what can be resolved independently. Handle sensitive and confidential information with a high degree of discretion and accuracy. AI, Automation & AI Agent Development Build, configure and implement AI agents to support executive operations, research, scheduling, task management and administrative workflows. Develop AI-powered solutions that automate repetitive tasks, streamline processes and reduce manual intervention. Integrate AI tools with relevant business applications to improve information management, communication and workflow efficiency. Implement AI-assisted solutions for meeting preparation, minutes, action tracking, document creation, research and reporting. Identify opportunities to apply AI to everyday business challenges and translate them into practical, measurable improvements. Test, refine and maintain AI agents and automated workflows to ensure reliability, accuracy and effectiveness. Stay updated on emerging AI technologies, agent-building platforms and automation tools. Apply appropriate data privacy, security and human oversight when using AI, particularly when handling confidential information. Personal Support Provide discreet and efficient support with selected personal matters, appointments, travel and day-to-day logistics. Coordinate personal schedules, bookings, arrangements and other practical requirements. Anticipate needs and resolve routine matters independently where appropriate. Learn and consistently apply the CEO’s preferences and ways of working. Use appropriate digital tools and automation to simplify scheduling and personal administration. Maintain professional boundaries and strict confidentiality at all times. Requirements 7+ years of proven experience in an Executive Assistant, Executive Coordinator or similar role, including direct support to a CEO or other C-level executive. Hands-on experience building or configuring AI agents , beyond basic use of ChatGPT or other AI assistants. Practical understanding of AI tools, large language models (LLMs), workflow automation and application integrations. Ability to design automated workflows and connect applications using integrations, APIs, or no-code/low-code platforms. Experience coordinating with senior internal and external stakeholders such as board members, investors, owners, or high-profile clients. Mid-level English proficiency. Experience with platforms such as n8n, Make, Zapier or comparable AI and automation tools is an advantage. Prior real estate or property management experience is an advantage.

Location: New York, United States; Miami, United States; Dallas, United States; Charleston, United States; Charlotte, United States Crystalia Glass is seeking an experienced, analytical, and execution-focused Head of Sales (B2C) to spearhead sustainable revenue and conversion growth across our nationwide retail operations. We are looking for a growth-oriented builder rather than a maintainer — a commercial executive with a proven track record of diagnosing funnel bottlenecks, architecting high-converting sales systems, enforcing strict operational discipline, and scaling inbound, call-driven consumer sales. The ideal candidate brings deep commercial leadership experience in the national consumer market, specifically within consultative, custom-made physical products with an average order value of $6K+. Responsibilities: Revenue Growth & Funnel Optimization: Develop and execute the overall B2C growth strategy. Rigorously analyze sales data to identify root causes of lost revenue, prioritize growth levers, drive stage-by-stage conversion gains, accelerate speed-to-lead and quote turnaround, and eliminate avoidable lost deals. Leadership Through Managers: Lead, mentor, and hold accountable B2C Sales Team Leads. Establish their operating cadence, review cycles, and QA standards; empower each Team Lead to drive daily execution, rep coaching, and performance management. Commercial Engine & Process Architecture: Design and refine end-to-end B2C customer engagement standards, multi-touch follow-up cadences (phone, SMS, email), discounting discipline, margin preservation, and seamless order handoffs to production. AI Integration & Conversation Intelligence: Actively embed modern AI workflows into daily sales operations. Leverage conversational AI, automated speech transcription, and LLMs (ChatGPT, Claude, specialized speech QA) to run 100% call QA, surface recurring objection patterns, diagnose lost-deal root causes, and equip Team Leads with automated coaching insights for their reps. Operational Excellence & CRM Governance: Establish and enforce strict CRM architecture and hygiene (HubSpot, Salesforce, or equivalent). Oversee pipeline stages, automated task flows, omnichannel sequences, and SLA tracking; build BI dashboards that turn pipeline data into prioritized operational actions with clear owners and deadlines. Sales Enablement & Training: Develop deep expertise in our architectural glass systems, configurations, and pricing logic. Partner with the Training Department to create practical objection-handling playbooks, scripts, and targeted coaching modules based on real call transcript data. Cross-Functional Collaboration: Partner with Marketing on lead volume, CAC, lead scoring, and segment quality, while expanding complementary demand channels (referrals, repeat clients, trade/design partnerships). Align with Estimating and Production to ensure quote accuracy and reliable turnaround times. Executive Cadence & Strategic Alignment: Own full operational accountability for the B2C sales function. Deliver transparent reporting and forecasting to the CEO on conversion, margins, and revenue performance, serving as the trusted leader of the retail commercial engine. Requirements Experience: 10+ years of total sales experience, with 5+ years in sales leadership. 3+ years as head of a B2C sales function directly managing Team Leads or sales managers who ran their own front-line teams. Demonstrated track record leading a B2C business generating $30M+ in annual revenue. Market & Product Background: Proven leadership in the national market selling physical, consultative, custom-made products requiring discovery, quoting, and production (e.g., architectural glass, windows & doors, custom closets, cabinetry, kitchens, remodeling, flooring, or interior finishes; installation experience is not required). Sales Model: Expert in high-volume, inbound, call-based B2C sales environments where conversion hinges on rapid lead response, quote turnaround, and structured follow-up cadences. Proven builder profile: documented success in building or substantially redesigning a sales engine from scratch, demonstrating verified conversion and revenue expansion rather than simply maintaining existing workflows. Experience designing and managing performance-driven commission plans for B2C sales teams. Analytical Discipline: Rigorous data-driven mindset capable of isolating funnel drop-offs, separating lead quality issues from sales execution flaws, and verifying ROI on operational changes. CRM & AI Fluency: Advanced proficiency in CRM pipeline design, automation, SLA tracking, and BI dashboards. Daily, practical adoption of modern AI tools (ChatGPT, Claude, Gemini, Perplexity) applied to call QA, lost-deal reviews, and team performance diagnostics. Leadership & Communication: Exceptional communication and interpersonal skills, with a direct, transparent management style and a track record of making decisive, data-backed talent and performance decisions. Skills & Attributes:Education / Plus: Business or Marketing degree is a plus; prior experience in a combined Sales & Marketing leadership role is an asset. Benefits Competitive base salary + performance-based bonuses. On-site role, Monday to Friday, 8:30 AM – 5:00 PM. Complete ownership of the sales strategy and a chance to lead business expansion in a fast-growing U.S. company. Opportunity to make a tangible, high-impact contribution to the business.

Location: Indonesia Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located. Employment Type: Full-time Location: Remote (Asia time zone preferred) Compensation: USD $1,300–$1,600 per month, depending on experience and skill level About the Role We are looking for a highly organized, proactive, and detail-oriented Project Manager to join our client's growing team in the packaging industry. The company supports modern direct-to-consumer (DTC) brands with packaging solutions and related services. This is a client-facing, cross-functional role that bridges communication between clients, internal operations teams, and partner factories. You will oversee projects from initial client requirements through sampling, production, and delivery, ensuring timelines are met and communication remains clear throughout the process. The ideal candidate has strong project management and communication skills, a proactive problem-solving mindset, and the ability to thrive in a fast-paced, remote environment. Key Responsibilities 1. Client Relationship Management Serve as the primary point of contact for assigned clients. Understand client needs and recommend tailored packaging or shipping solutions. Set clear expectations regarding pricing, timelines, and deliverables. Gather client feedback and identify opportunities to improve the client experience. 2. Project & Order Management Manage project timelines and coordinate the sampling, production, and delivery process. Coordinate execution with internal teams and partner factories. Monitor quality control processes and escalate issues when necessary. Ensure projects progress smoothly and potential delays or issues are addressed promptly. 3. Quotations & Reporting Prepare, generate, and update quotations and project documentation. Track margin opportunities and client profitability. Maintain accurate project trackers and dashboards using Lark. Keep project information organized and up to date. 4. Cross-Department Coordination Work closely with Logistics, Social Media, and Factory teams to ensure smooth project execution. Translate client briefs into clear, actionable instructions for suppliers. Attend internal meetings, coordinate follow-ups, and ensure action items are completed. 5. Email & Communication Management Prioritize and manage email communications with clients and suppliers. Maintain clear, timely, and professional communication across stakeholders. Keep records and project updates current in the company's project management systems. Requirements Requirements Excellent communication and client-handling skills. Strong project management, organizational, and attention-to-detail skills. Tech-savvy, with the ability to learn new tools and systems quickly. Strong business acumen and a proactive approach to problem-solving. Ability to manage multiple tasks, timelines, and stakeholders effectively. Proficiency in English. Ability to thrive in a fast-paced, remote working environment. Familiarity with supply chain operations, logistics, or DTC/eCommerce brands. Ideal Candidate The ideal candidate is proactive, dependable, and highly organized, with the ability to manage projects from start to finish while maintaining strong client relationships. They are comfortable coordinating across departments and external suppliers, managing timelines and documentation, and resolving issues before they affect delivery. If you enjoy working in a dynamic environment where communication, ownership, and attention to detail are essential, we'd love to hear from you. Benefits Competitive salary. Ability to work remotely. Collaborating with international teams, as you will be working for global company. Significant room for growth over time

Location: New York, NY, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. As an Engineering Manager, Client Services at Fanatics Betting & Gaming (FBG), you’ll lead engineers within the Sportsbook Client team—an innovative, culturally driven group powering the rapidly growing Fanatics Sportsbook app. The team owns the core customer experience, from showcasing markets, events, and player statistics to rendering highly dynamic, real-time data. Together, we build features that elevate performance, usability, and engagement, driving customer loyalty through an exceptional user experience. You are expected to partner with product and design leadership to shape strategy, optimize engineering processes, remove blockers, and foster a culture of accountability, continuous improvement, and technical excellence. You play a key role in growing engineering talent, driving delivery rigor, and ensuring your team consistently executes against business commitments. We embrace principles of data-driven development, operational excellence, and continuous process optimization to deliver a stable, scalable platform. Central to our strategy is Kotlin, and Kotlin Multiplatform, which empowers us to deliver high-quality features quickly and consistently across multiple ecosystems. By focusing on object-oriented design, modern coding practices, open-source frameworks, and third-party platform integrations, we continuously innovate and deliver at speed in this exciting and fast-moving market. Responsibilities Hire, retain, and develop strong engineers, providing regular actionable feedback, coaching, and clear career growth plans. Lead team execution and delivery planning, ensuring clear ownership, proactive risk management, and consistent velocity against business commitments. Partner closely with product, design, and technical leadership to prioritize work, align team roadmaps with business strategy, and balance feature delivery with technical debt. Establish team norms, rituals, and operational rhythms that support high performance, psychological safety, continuous learning, and effective cross-team collaboration. Guide architectural decisions and technical quality standards on the team, acting as a technical soundboard and player-coach without needing to be the primary author of design specs or code. Drive operational health, system reliability, and observability for team-owned services and client applications, including participating in incident escalation management and post-incident reviews. Optimize sprint planning, grooming, story pointing, and retrospectives to scale practices and improve delivery metrics across client engineering initiatives. Guide teams in operational best practices, actively raising the bar for observability, reliability, and system resilience. Design, stress-test, and refine systems for maintainability. Improve the team's processes and response rhythms for handling high-pressure situations, scope changes, or production incidents, fostering an environment of composure and continuous learning. Develop, test, document, and deploy high quality software into production. Develop a fundamental understanding of our industry, product, feature set and roadmap. Work closely with our product team, design, and other internal stakeholders to make technology decisions that grow and improve our products. Participate in an on-call rotation to address urgent issues outside business hours and contribute to app enhancements and operational efficiency (OE) by troubleshooting and resolving application-related problems. Escalate when tasks or projects hit roadblocks. Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities. Experience and Skills 7+ years of software engineering experience with 2+ years of direct engineering management or technical leadership experience managing software engineers. Demonstrated experience hiring, mentoring, and growing engineering talent, building high-performing, inclusive teams. Strong technical foundation in mobile or client-service systems, with sufficient architectural depth to evaluate designs, guide trade-offs, and support engineering best practices. Proven track record of managing delivery plans, unblocking engineers, and driving operational rigor and quality in an Agile/Scrum environment. Team-first mentality, with a willingness to do what it takes to get the job done and a desire to strive for better. Able to effectively communicate complex technical subjects to a variety of audiences (engineers, technical leaders, marketing and operations teams, non-technical functional leaders). Familiar with Agile software product delivery and SCRUM methodology. Thrives in a high-growth environment where priorities evolve regularly and decisions are made quickly. Able to effectively work cross-functionally within an enterprise environment. A Bachelor’s degree, or professional certification, or a combination of education and experience Preferred Qualifications Experience designing and building backend services using Spring Boot or similar Java frameworks Experience working in large-scale distributed systems and event-driven architectures Exposure to cloud infrastructure (e.g., AWS, GCP), CI/CD pipelines, and observability tools Familiarity with functional programming paradigms and actor-based concurrency frameworks like Apache Pekko (or Akka). If you possess some of these qualifications but not all of them, we still encourage you to apply! Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $144,400 — $237,500 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Machine Learning Engineer, Customer Memory. About the job This position is needed to build and scale the pipelines that turn raw conversation data into structured, searchable customer memory, and the evaluation systems that keep that memory accurate as the product evolves. You'll join the Conversation Memory team, which builds the memory layer behind Twilio's Conversational AI platform: the systems that extract what matters from millions of conversations, resolve it to the right customer, and retrieve it in milliseconds when an agent needs it. Memory that is wrong, stale, or crossed between customers is worse than no memory at all, so quality measurement is a first-class part of the work. Responsibilities In this role, you’ll: Build the extraction pipeline that turns raw data into structured memory, tuning the LLM prompts and schemas that decide what an AI agent remembers about a customer and what it forgets. Own the retrieval path that answers "what do we know about this person?" in milliseconds, working with embeddings, vector search, and ranking Contribute to the eval systems that tell us whether memory is actually getting better, turning a fuzzy question of quality into benchmarks and regression gates that run before every change ships. Diagnose production issues across the ingestion, extraction, and indexing path using logs, metrics, and traces. Partner with Product and ML teams to translate customer problems into system changes and evaluation criteria. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Experience building backend services, and a demonstrated ability to pick up new languages, frameworks, and tools as the problem demands. A curious approach to service management: ability to investigate how systems actually behave in production, and desire to continuously learn how to operate them with rigor and accountability. Experience building or working with evaluation/quality-measurement systems, such as regression detection or quality metrics, or the desire to learn. Solid grounding in observability practices: structured logging, metrics, and using them to debug distributed systems in production. Fluency with AI-assisted dev tools (e.g. agents for code generation, review, debugging), applied with deliberate direction and critical thinking. Desired: Experience with Go and/or Python. Experience with event-streaming systems (e.g. Kafka). Experience building LLM-backed products. Practical experience applying ML, e.g. building, evaluating, or productionizing models. Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700 Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until November 13, 2026 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Budapest, Hungary About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the role We're looking for a Team Lead to oversee our People Associates in Budapest and Timișoara. You'll manage day-to-day HR operations, drive service quality, and help scale our Tier 1 HR function as Wolt expands globally. What you'll do Team leadership Lead and mentor a team of ~10 People Associates Set goals, monitor performance, and run regular evaluations Ensure the team follows company policies and procedures HR service delivery Oversee handling of HR inquiries from employees across multiple countries Act as the first escalation point for complex issues and ensure timely resolution Knowledge transfer & launches Partner with Tier 2 HR and the business to transition processes into Tier 1 Own process documentation and knowledge transfer milestones Ensure coverage is in place for all country deliverables O perational excellence Improve HR processes and systems for efficiency and accuracy Drive adoption of manager and employee self-service tools Support Workday onboarding and data accuracy Collaborate with Payroll to ensure timely, accurate salary payments Team development & continuous improvement Create development opportunities that grow the team's skills Identify process gaps and implement improvements based on team and employee feedback What we're looking for Based in Hungary, able to work from the Budapest office 3+ days/week Curiosity about AI and automation in HR service delivery, with a track record of using new tools to improve efficiency and accuracy Fluent English (written and spoken) Bachelor's degree in HR, Business Administration, or related field Proven people management experience with a focus on team development Background in employee lifecycle processes and HR service delivery Familiarity with HR metrics and ERP systems; Workday experience is a plus Strong communication and stakeholder management skills Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Berlin Workplace: Hybrid At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business. We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.   ABOUT THE ROLE: Germany's private pension system is being rebuilt from the ground up. From 1 January 2027, the Altersvorsorgedepot (AVD) replaces the Riester-Rente as the country's state-subsidised private pension and Upvest is building the operational infrastructure that lets fintechs and banks offer it to millions of savers. Join us as a Working Student in Client Experience and you'll be there before Day 1: helping design the processes, then running them once they go live. This is a rare chance to see a regulated financial product being built from a blank page, rather than inheriting one that already works.   WHAT YOU’LL DO: - Support our clients: Our partners' support teams field questions from their end-users about subsidies, transfers and payouts. You'll help prepare clear, accurate answers and learn to translate dense regulation into language a customer can act on. - Support day-to-day AVD operations: Help run the core processes that keep the product working, e.g. contract registration with the ZfA (Zentrale Zulagenstelle für Altersvermögen), contribution management, the annual bonus application (AZ01), and payment reconciliation. You'll learn how a state-subsidised pension product actually functions behind the interface. - Help build the playbooks: As we prepare for launch, we're writing the processes from scratch. You'll help document workflows, build step-by-step guides and error catalogues, and keep them current as the rules and our systems evolve; the foundations the team will scale on. - Support error handling and reconciliation: Work through recurring error cases from the ZfA, check that payments and records match, and help spot the patterns behind repeat issues so they can be fixed at the root rather than one at a time. - Spot what should be better: You'll see every manual workaround first-hand. We want your view on what's slow, error-prone, or worth automating; and you'll have the room to say so.   WHAT YOU BRING: - Fluent German communication skills (B2/C1), along with comfortable working proficiency in English This one is a hard requirement rather than a nice-to-have: the regulation, the correspondence with the ZfA, and most of the documentation you'll work with day to day are all in German. - You're structured and genuinely precise. In this role, small details carry real consequences for someone's pension, and you're the kind of person who notices when a number doesn't add up. - You're curious about rules rather than put off by them. You're willing to read the actual regulation to understand why a process works the way it does. - You're comfortable with ambiguity. The product is brand new, so some answers don't exist yet; you'll ask good questions instead of waiting for perfect instructions. - You're confident with spreadsheets and AI tooling. Any prior exposure to financial services, operations or a regulated environment is a bonus, but not required. - You're available for a minimum of 6 months and based in Berlin.   HOW WE UPVEST IN YOU: - Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits. - Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements. - Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies.   OUR VALUES: - Make it easy for others. We simplify the complex and act with the best intentions. - Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection. - Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together. - Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others. Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: Mexico City, Mexico Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Supervisor, Billing Operations. About the job We are seeking an experienced Billing Supervisor to support end-to-end order processing, invoicing, and post-billing communications for sales teams and customers. In this role, you will work closely with Deal Operations, Revenue Accounting, Collections and Sales to ensure smooth contract execution and issue resolution. You will directly lead and support an operational team based in Mexico while collaborating cross-functionally with global counterparts across the United States, Ireland, and India. Responsibilities In this role, you’ll: Lead and supervise an international team of analysts and senior analysts handling post-billing communications, invoice portal processing, and issue remediation. Oversee daily order management, billing, and communications to ensure timely invoicing, precise contract provisioning, and rapid issue remediation while holding the team accountable to key SLAs. Serve as an escalation point for billing, collections, and order management inquiries, delivering timely resolutions for both internal stakeholders and external customers. Review and validate customer contracts across multiple internal systems to maintain data integrity and accurate financial reporting. Execute and own SOX-compliant month-end reconciliations for billing and provisioning, ensuring full data completeness and accuracy. Coordinate and fulfill audit deliverables for internal/external auditors and tax consultants during quarterly and annual reviews. Drive continuous operational improvements, participate in system enhancement initiatives, and lead new process implementations. Onboard, train, and mentor team members to maintain high operational standards across the team. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 5+ years experience in a billing operations role Experience with Salesforce Experience with supporting team members from a supervisory standpoint Excellent communication skills for internal and external stakeholders Proficiency in Excel Strong attention to detail Ability to prioritize and multitask throughout high volume order processing Ability to identify, analyze, and resolve issues independently Collaborative working style and experience working cross-functionally Ability to support flexible timezone meetings periodically Excellent written, and verbal communication skills in English Desired: Experience working in the SaaS/technology industry Experience working with an international team Knowledge of and experience with SOX controls Experience with Zuora Location This role will be remote, and based in Mexico City, Mexico. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Lisbon Workplace: onsite About Spin.AI Spin.AI is a SaaS security company headquartered in Palo Alto, CA, protecting organizations against SaaS ransomware, data loss, data leaks, risky third-party apps, and compliance gaps across their mission-critical SaaS applications. SpinOne is an all-in-one SaaS security platform that brings together backup and disaster recovery, ransomware detection and response, data loss prevention (DLP), and SaaS security posture management (SSPM) for Google Workspace, Microsoft 365, Salesforce, and Slack. With the acquisitions of Revyz (backup and recovery for Atlassian Jira and Confluence) and DoControl (SaaS data loss prevention), Spin.AI continues to expand its coverage of the SaaS stack. More than 1,500 organizations worldwide trust Spin.AI to protect their data. Learn more here . Position Summary: We are looking for an experienced, technically strong, customer-obsessed Customer Support Engineer to support our European customers. You will be the first technical point of contact for IT administrators, security teams, and MSP partners, helping them get the most out of the Spin.AI platform—from onboarding and configuration to troubleshooting backups, restores, security alerts, and integrations. This is a hands-on role for someone who enjoys solving complex problems, explaining technical concepts clearly, and building trust with customers. You will work closely with our Engineering, Product, Customer Success, and Sales teams, and your feedback will directly shape the product and our knowledge base. This role is based in our Lisbon, Portugal office. You will work from the office during the week, and weekend work is done remotely. Hours follow European business hours, with some overlap with our US-based teams. What You Will Do: Provide technical support to customers and partners via email, chat, and video calls, meeting response and resolution SLAs. Research, diagnose, and resolve issues across Spin.AI products, including backup and restore, ransomware protection, DLP, SSPM/app risk assessment. Troubleshoot integrations with Google Workspace, Microsoft 365, Salesforce, Slack, including admin consoles, OAuth/API permissions, and service accounts. Guide new customers through onboarding, setup, and best-practice configuration. Reproduce issues, gather logs and evidence, and escalate to Engineering with clear, well-documented tickets; follow through until resolution. Manage and document cases accurately in our ticketing system (Jira Service Management), ensuring proper recording and closure of all issues. Write and maintain knowledge base articles, FAQs, and internal tech notes. Act as the voice of the customer—share recurring issues, feature requests, and product feedback with Product and Engineering. Partner with Customer Success and Account Management on adoption, renewals, and at-risk accounts, and flag expansion opportunities you spot in customer conversations. Prepare timely reports on support trends and contribute ideas to improve support processes and tooling, including AI-assisted support. What You Bring: 4+ years of experience in technical support, IT support, or a customer-facing engineering role, ideally at a B2B SaaS company, with a track record of owning complex technical escalations from start to finish. Hands-on administration experience with Google Workspace and/or Microsoft 365 (Entra ID, Exchange Online, SharePoint, OneDrive, Teams). Working understanding of SaaS and cloud concepts such as APIs, OAuth, SSO/SAML, user and permission models, and data retention. Strong troubleshooting and problem-solving skills, with the ability to work through ambiguous issues methodically. Excellent written and spoken English (C1 or higher) and the ability to explain technical topics to both technical and non-technical audiences. Excellent client-facing skills, empathy, and a sense of ownership for the customer outcome. Self-motivated and organized, able to work independently, both in the office and remotely on weekends, and prioritize multiple issues in a fast-paced setting. Curiosity and willingness to learn the platform deeply in order to deliver fast, effective support. Based in Lisbon, Portugal, or willing to relocate, and eligible to work in Portugal. Nice to Have: Experience with Salesforce, Slack, or Jira. Background in cybersecurity, data protection, backup/recovery, or DLP. Certifications such as Google Workspace Administrator or Microsoft 365 Administrator. Scripting or technical tooling skills (e.g., PowerShell, Python, REST API tools like Postman). Experience with Jira Service Management, Planhat, or similar support and CS tools. Additional European languages (e.g., German, French, Spanish, Italian). Experience supporting MSPs or channel partners Room to Grow: We invest in our people and want this role to be a launchpad. Depending on your strengths and interests, there is a clear path to grow into: Customer Success Manager (CSM): own a portfolio of customer relationships, drive adoption and retention, run business reviews, and work on renewals and expansions. Solutions Engineer (SE): partner with our Sales team on new business—running technical discovery, product demos, proofs of concept, and answering security questionnaires and RFPs. Your deep product knowledge and customer experience from support give you a strong foundation for either path. Benefits: A dream team of highly motivated and talented people, with ambitious goals and challenges that require strong analytical and communication skills. Competitive base salary + bonuses. Office in Lisbon, Portugal, with remote work on weekends. Medical insurance. Clear career growth paths into Customer Success or Solutions Engineering. Conferences, training, certifications, and other professional development opportunities. Team-building events. Employee Wellness Program Unlimited PTO Why Spin.AI? Inc. 5000 list for 2026! 🚀 Overall Ranking: #3,309 Industry Ranking: #107 Metro Ranking: #114 State Ranking: #463 Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026) Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2 . Collaborative, transparent culture – your ideas and experiments matter. Direct impact: your work translates into real business growth and visibility. Growth opportunities and performance-based rewards.

Location: San Francisco; New York Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Job description: As a Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills.   * This posting covers multiple openings across locations and seniorities. Your exact leveling + compensation range will be determined by your location, experience and interview performance.   * This role hybrid role, going into the office 3 days a week (hybrid), at our SF (Jackson Square), NYC (Chelsea), and Atlanta (Colony Square) location. Please note that unfortunately, we do not offer relocation assistance for this role at this time. What You'll Be Doing Strategic Growth & Performance - Become a true expert on your merchants’ business, diving deep into their payment data to uncover actionable insights and opportunities. - Act as a payment performance consultant, identifying and driving initiatives that boost authorization rates, increase revenue, and lead to the adoption of new Checkout.com http://Checkout.com products. - Serve as a strategic advisor during business reviews, translating technical performance into a compelling commercial story for your merchants.   Technical Ownership & Delivery - Serve as the primary technical authority for your merchants, mastering their API integrations and infrastructure. - Lead the response to critical incidents with a calm, decisive approach, coordinating internal teams to ensure swift resolution and clear communication. - Project-manage key technical initiatives, from complex migrations to new product launches, ensuring seamless, on-time delivery.   Merchant Advocacy & Enablement - Act as the voice of the merchant internally, translating their needs and feedback into clear insights that help shape our product roadmap. - Empower your merchants by delivering expert training, workshops, and demos to ensure they are leveraging the full power of our platform.   Qualifications - 3+ years of experience in a senior, client-facing technical role such as Technical Account Management, Solutions Consulting, or Sales Engineering, preferably within a SaaS or API-first company. - Solid understanding of the end-to-end payment lifecycle, from authorization to settlement. Payments experience + knowledge is required. - A degree in Computer Science, Information Technology, or a related technical field, or equivalent experience. - Hands-on expertise with RESTful APIs. You can confidently read API documentation, troubleshoot integration issues, and guide developers through complex workflows. - Exceptional communication skills, with the ability to build trust and convey complex technical subjects to both C-level executives and engineering teams. - A natural problem-solver with a tenacious attitude; you're comfortable navigating ambiguity and leading clients through high-pressure technical incidents.   What makes you stand out: - Deep knowledge of core payment concepts like SCA, Tokenization, MIT/CIT, AFT/OCT, and the technical drivers of authorization rate optimization. - Direct experience with payments ecosystem, including knowledge of key local payment methods and acquiring capabilities - Fluency in other languages is an advantage. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/