Location: North America
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
We're looking for a senior to staff level product manager to join the team.
In this role, you'll be responsible for leading the development of products end-to-end, from conception through development and rollout. If you're excited to have a lot of ownership while remaining in the details day to day, this might be a great fit for you.
Linear is a product-led company that focuses on both building and selling. It's up to you to bring together the building and selling sides of the company in order to create something that our customers will love.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America or Europe time zones. You can work from anywhere within those regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you'll do
- Perform up-front discovery through user interviews, competitive research, data analysis, etc. and present findings to the team with conviction and rigor
- Help engineers and designers deeply understand user needs, empowering them to make great product decisions
- Craft messaging around upcoming features that resonates with users
- Enable sales and marketing teams to effectively communicate with and win with customers
What we’re looking for
- 6+ years experience in the software industry
- Previous experience in engineering and/or design roles
- Exceptional product and operational judgement
- World-class design & product taste
- Shameless curiosity, a propensity to question things deeply
- Extreme speed and clarity
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- Our hiring process: How we hire at Linear https://linear.app/now/how-we-hire-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- How Linear uses Linear: How our Customer Experience team works in Linear https://linear.app/now/cx-in-linear
- A video series: Conversations on Quality https://linear.app/quality
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Mid-Market Account Executive on Anthropic's High Tech team, you'll drive the adoption of safe, frontier AI by securing strategic deals with tech-forward mid-market companies, unlocking new value streams throughout their business. The role sits at the intersection of consultative selling and technical fluency, helping customers empower their workforce, accelerate processes, and build products with Claude. In collaboration with GTM, Product, Engineering, and cross-functional teams, you'll continuously refine our value proposition, sales methodology, and market positioning to ensure differentiated value across the ecosystem.
You will be contributing to the GTM strategy for our High Tech team, focusing on sector-specific solutions and strategies within key verticals. In addition, the Mid-Market team is pioneering a new scaled sales playbook, where human AEs direct AI Agents to automate key elements of the buyer’s journey, while maintaining human engagement with prospects in the elements of a sales process that can’t be automated.
Responsibilities:
Run an end-to-end sales cycle, from first outbound to launch
Win new business and expand existing accounts
Build and execute sales strategies that drive quota attainment. Identify market opportunities, generate pipeline, and drive revenue
Become a trusted advisor to customers, understanding their unique needs and crafting tailored AI solutions
Leverage your technical aptitude to earn credibility with engineers, product leaders, and executives
Shape product roadmaps by gathering customer feedback and translating market needs into actionable insights for Product and Engineering teams
Contribute to the Mid-Market GTM strategy by sharing learnings, refining playbooks, and identifying process improvements that make the team more effective
You may be a good fit if you have:
4+ years of enterprise sales experience driving adoption of emerging technologies with a consultative, solutions-oriented sales approach
Proven experience exceeding revenue targets in fast-paced organizations by effectively managing an evolving pipeline and sales process
Demonstrated ability to navigate dynamic stakeholder ecosystems, building consensus and providing innovative solutions to disparate groups
Extensive experience negotiating highly complex, customized commercial agreements with multiple stakeholders
Excellent communication skills with the ability to build trust and credibility with C-level executives
Experience automating workflows or building automations to handle the repeatable components of a sales process
A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely
Location:
This role does require being in office 4x a week in one of our hubs
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York City, NY; San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Growth Account Executive, Startups at Anthropic, you'll manage a portfolio of startup customers and help them harness the transformative potential of safe, frontier AI. This role is designed for early-career sales professionals who thrive in fast-paced environments and are excited about building scalable engagement models. You'll leverage Claude and other tools to efficiently serve a large customer base while identifying high-potential accounts for growth.
The ideal candidate will combine strong foundational sales skills with intellectual curiosity about AI and a passion for process improvement. You'll develop playbooks for scaled customer engagement that benefit the entire Growth AE organization, while building the skills to advance into more senior AE roles.
Responsibilities:
Manage a portfolio of ~80 startup accounts, maintaining high retention and identifying expansion opportunities
Build and execute scalable engagement models using Claude and automation to efficiently serve a high-volume customer base
Identify breakout accounts with high growth potential and ensure smooth transitions to expanded coverage when appropriate
Develop and document best practices for scaled customer engagement that can be shared across the Growth AE organization
Conduct streamlined account health checks and identify early warning signs of churn risk
Partner with customers to understand their business models and product, advising them through their AI transformation, and gathering feedback to inform product development
Collaborate with Applied AI and other cross-functional teams to support customer technical needs
You may be a good fit if you have:
3-5 years of experience in sales, account management, customer success, or related roles
Demonstrated ability to manage multiple priorities and a high volume of customer relationships simultaneously
Strong communication skills with ability to build rapport quickly across various customer personas
Analytical mindset with comfort using data to prioritize accounts and identify trends
Enthusiasm for emerging technologies and genuine interest in AI
A "roll up your sleeves" mentality and comfort operating in ambiguous, fast-changing environments
Strong candidates may have:
Experience with consumption-based or usage-based pricing models
Familiarity with technical products, APIs, or developer-focused solutions
Experience working with startup customers or in a high-growth startup environment
Exposure to AI/ML concepts and applications
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$222,800
—
$290,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
LangChain is scaling for our next phase of growth, and we are looking for our founding People Partners who are business operators at heart. In this role, you aren’t just "supporting" the team—you are a strategic co-pilot to our EPD, GTM, and Ops leaders. You will proactively anticipate organizational friction, design people solutions that drive business results, and leverage an AI-first mindset to eliminate administrative toil.
We are looking for a resilient builder who moves at the speed of an AI startup. You will be deeply embedded in the business, using data to diagnose problems before they arise and influencing senior leadership to make the right calls on org design, talent density, and leadership.
LOCATION/CITY:
San Francisco, CA; New York, NY
RESPONSIBILITIES:
- Business-First Partnership: Embed deeply with Engineering, Product, GTM, and Ops to understand their roadmaps. You drive business outcomes—velocity, quality, and retention—through intentional people strategies rather than standard HR playbooks.
- Proactive Organizational Architecture: Act as an early warning system. Use data and organizational pulse to anticipate burnout or friction points. Partner with leaders to architect high-performance team structures, headcount forecasting, and foundational builds.
- AI-First Operations: Ruthlessly automate the routine. Leverage AI tools and modern tech stacks to streamline people processes, ensuring your time is spent on high-leverage coaching and strategy rather than manual administration.
- Strategic Coaching & Influence: Serve as a truth-teller to leaders, from first-time managers to industry veterans. Provide high-signal coaching on performance, leadership, and team dynamics, pushing back when necessary to maintain our high bar.
- Data-Driven Insights: Own the People Dashboard for your business units. Build clear, concise one-pagers based on metrics—from attrition trends to comp parity—to influence leadership decisions.
- Program Implementation & Stewardship: Tailor the rollout of core programs (compensation cycles, leveling, performance frameworks) to the specific needs of your units. Manage sensitive employee relations with empathy, legal rigor, and a focus on excellence.
- XFN Collaboration: Work seamlessly across the People team, flexing between building new programs and partnering with the hiring machine to ensure united solutions for the business.
REQUIREMENTS:
- Experience: 8+ years as an HRBP or People Partner in a high-growth, fast-paced tech environment.
- Business & AI Fluency: Technical and AI-savvy. You speak the language of engineers and researchers and are an early adopter of AI tools to up-level your own productivity.
- Strategic Influence: A truth-teller with the confidence to push back on senior leaders and the EQ to do it effectively.
- Data-Driven: You don't rely just on gut feel. You use data to tell stories, identify trends, and back up your recommendations.
- Precision Communication: A master of high-stakes communication. You can draft a Slack message, a 1-pager, or a board slide that is clear, concise, and persuasive.
- Resilient Hustle: You thrive in the grey of a startup and manage multiple high-priority work streams without losing focus. You identify organizational gaps and build solutions without waiting for a ticket.
COMPENSATION
- Annual salary range: $160,000 - $230,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: New York City, NY; San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Strategic Account Executive (Life Sciences) at Anthropic, you'll join the foundational team introducing our frontier AI platform to the world's leading life sciences organizations. You'll drive adoption of safe, frontier AI by securing strategic, enterprise-scale deals across pharmaceutical, biotechnology, and research organizations. You'll leverage deep life sciences sales expertise to grow revenue while becoming a trusted advisor to industry stakeholders — helping them embed AI into R&D, clinical development, and commercial workflows, and uncovering its full range of capabilities. Working closely with Product and Marketing, you'll continuously sharpen our value proposition, sales motion, and market positioning for life sciences decision-makers.
The ideal candidate is energized by building a new category in an established, highly regulated industry — identifying high-potential accounts across pharmaceutical, biotech, and research organizations, and running the strategies to win them. By driving deployment of Anthropic's emerging products into life sciences enterprises, you'll help these organizations unlock new capabilities while advancing the responsible development of AI.
Key responsibilities
Own a book of strategic, high-value accounts across pharmaceutical, biotechnology, and research organizations, carrying and exceeding an individual revenue target
Engage personally with C-level and senior technical stakeholders (CIOs, CTOs, Heads of R&D, Heads of Data/AI) — building business cases and value narratives, and navigating complex procurement, security, regulatory, and legal review through to production deployment and expansion
Identify and prioritize high-potential opportunities within your accounts, building and executing account plans that turn strategic relationships into committed revenue
Run a disciplined pipeline and forecasting cadence — accurate deal inspection, clear next steps, and predictable, coachable execution across a high-value, long-cycle book of business
Partner closely with Applied AI, Solutions Architecture, and Product to design solutions, prove value quickly, and translate life sciences-specific needs — R&D, clinical development, commercial — into product and roadmap input
Codify winning use cases, proof points, and reference stories from your deals, partnering with Marketing and Enablement to help scale them across the broader life sciences motion
Orchestrate cross-functional and partner motions with Customer Success, Legal, Partnerships, and cloud partners to deliver a seamless customer experience, and represent Anthropic as a visible, trusted voice with customers and at industry events
Minimum qualifications
5+ years of enterprise sales experience in life sciences, with demonstrated success covering bio, pharma, and research organizations
A track record of carrying and exceeding quota in enterprise sales of technical, complex products (API-first platforms, cloud infrastructure, data/ML platforms, or enterprise SaaS)
Experience winning and growing strategic enterprise accounts, including building C-suite relationships, within life sciences (pharmaceutical, biotechnology, or research organizations)
Operational rigor across complex, multi-stakeholder sales cycles — balancing velocity with deal quality and forecasting accurately in fast-changing environments
Credibility with technical buyers and builders — CIOs, CTOs, CDOs, Heads of AI/ML — and experience pairing effectively with solutions architects and applied AI teams
A genuine interest in deploying AI responsibly and motivation to advance Anthropic's mission of building safe, beneficial AI
Preferred qualifications
Experience bringing generative AI or LLM-based products, or other emerging platform technologies, to large pharmaceutical or biotechnology companies
Deep familiarity with regulated-industry selling — GxP compliance, data governance, regulatory and compliance-driven procurement, security review, and the governance expectations of pharma/biotech organizations
Experience selling with and through cloud and ecosystem partners such as AWS, Google Cloud, and global systems integrators
Familiarity with consumption- or usage-based commercial models and value-based pricing conversations
Experience navigating long, multi-stakeholder enterprise cycles (12+ months) typical of biopharma R&D and drug development procurement
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$450,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Home Based - APAC
The role of an Enterprise Customer Success Manager at Canonical
Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customer’s objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap.
We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, in their native language and with excellent English for any internal interaction, CSMs are specialized in one of the following motions:
Mass - small and medium businesses starting their journey with Canonical
Focus - strategic and Enterprise customers
Step Growth - a selection of high-potential customers
All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Digital), including our Store customers, through campaign management and customer requests.
Location: This role will be based remotely in the APAC region.
What your day will look like
Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
Coordinate complex projects in interaction with developers, IT managers and decision makers from various industries.
Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives.
Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales.
Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams
Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention.
Supporting customers through reactive ticket requests.
Create campaigns targeting multiple customers through digital touch-points and activities.
What we are looking for in you
The ideal candidate would display impeccable customer-facing skills and a passion for cloud and data centre infrastructure technologies. We are also looking for:
Native Japanese level required with excellent command of English, both mandatory
Minimum 5 years of work experience with a strong background in IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT.
Excellent presentation skills with the ability to guide a conversation about complex software.
Experience building and improving internal processes while maintaining timely delivery to customer-related projects.
A true team player capable of interacting with all departments and at all levels, both internally and externally.
Knowledge of agile methodologies.
Additional skills that you might also bring
Experience with Salesforce, Jira and CRMs
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Cape Town, South Africa
Workplace: hybrid
WELCOME TO OLX
Software innovation is the driving force behind the success of Property24. We strive for outstanding user experiences on our websites, desktop, and mobile applications. We've created the leading property marketplaces in SA and Kenya, and are by no means finished. Join the tech-savvy team where quality, scale and performance are the foundations of our success.
We are always on the lookout for ambitious and passionate people to join our team.
At OLX, we're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto, Property24, and more– are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
Property24 - the leading real estate platform is requiring exceptional B2B marketing leadership to drive agent and developer success.
About the role
As the Head of Marketing for Property24, you will own the marketing strategy and execution that encompasses brand positioning, go-to-market execution, acquisition and retention tactics. You will play a crucial role in driving commercial success while building and leading a small marketing team to deliver exceptional results. Your role will require you to manage senior stakeholders (Sales, GTM, Product, Data teams, external agencies) and guide your team members to execute against strategy while developing a high-performance culture. The envisioned profile for this role is someone that easily collaborates with cross-functional teams, unlocks new opportunities for B2B growth, and can clearly define and drive marketing strategy for business clients. This role reports into global marketing leadership.
What responsibilities will your get
Whilst you cover the full marketing plan with a team of three in total, you personally will be more focused on driving Property24's B2B market penetration and engagement through strategic brand positioning and revenue enablement tactics (e.g. GTM, PR, Events). This will require you to work across multiple internal teams and external partners. You will own, write and manage the integrated B2B marketing plan covering brand, sales enablement, PR, activations & partnerships, events.
Adopt and enable the business with a common measurement framework to evaluate B2B marketing success and attribute impact to marketing investments made. You will monitor B2B brand equity, client loyalty, retention behaviour, and perception tracking.
Building the B2B marketing discipline and managing a high-performing marketing team through the enablement of trust and collaboration. You will mentor and inspire your team, coach individuals and unlock their full potential while fostering a culture of excellence.
Position the Property24 brand purposefully and meaningfully different within the real estate industry to ensure the brand is future-proof and relevant for agents, developers, and business partners.
Whilst the current team focuses currently on consumer and seeker marketing, you are mostly focused on executing B2B marketing initiatives including go-to-market strategies, product marketing, events management, sales enablement, and PR tactics. The initiatives span across agent onboarding, retention, and commercial growth.
Excellent stakeholder management. You will periodically report back to important stakeholders (Sales leadership, Product teams, Executive Committee) on progress against OKRs and clearly articulate impact and business outcomes.
You will work closely with Product, GTM, Sales, Data, CRM, Performance, and PR teams to build and enable marketing capabilities that drive business client success and platform adoption.
Drive continuous improvement by adopting an experimental approach to uncover new B2B opportunities, optimize campaign performance, and grow customer lifetime value for business clients.
What will help you to be successful in this role
8+ years of experience in marketing with deep knowledge of B2B marketing strategy, preferably in real estate, proptech, or similar industries
Proven experience in leading marketing teams, 5+ years. An empathic leader that has the ability to build an effective and high-performing team in a fast-paced environment.
You have experience in managing substantial marketing budgets and driving ROI through strategic investment decisions
You have a resilient mindset and are strong-willed to get things done. We hire for will and train for skill.
You have an innate ability to explain B2B marketing impact through analysis and rigor. You have experience with performance measurement frameworks and the ability to turn complex datasets into insights that drive business growth.
You have experience in B2B brand management and have demonstrated clear commercial impact in previous roles, particularly in driving customer acquisition, retention, and lifetime value.
You are passionate and obsessed about B2B Marketing and understand the latest trends, best practices, and go-to-market strategies.
You are accustomed to working in matrix or other complex environments and are able to cope with a good degree of ambiguity while maintaining strategic focus.
Your communicative capability is excellent and you are able to drive a clear story and narrative across the organization and with external business clients.
What can you expect from us and what do we offer
The opportunity to work for a leading real estate platform, a place that takes the best out of being part of a global technology group while bringing local market expertise;
4-day office policy in Cape Town with flexibility to balance strategic thinking and collaborative execution;
Continuous investment in your development, the chance to connect for advice and inspiration to other professionals from all over the world;
Complex compensation package (annual performance-based bonus, medical insurance, flexible benefits compensation and more);
Friendly, curious and driven colleagues that get stuff done and consider that enjoying the ride is far more important than rules and hierarchies.
A bit more about us
Check our careers website here.
Discover why you should join the OLX Group Now
Check out our talent, product, engineering and design blogs here
Follow us on Linkedin
We encourage people of all races, ethnicities, disabilities, ages, gender identity or expression, backgrounds and experiences to consider applying for this role. We are committed to building an inclusive culture that seeks out the diverse perspectives and experiences of our people and becomes a company superpower and strategic competitive advantage.
The OLX Group (OLX Group consists of OLX Global B.V. and its affiliated companies) will handle your personal data with care and will process your personal data to assess your fit for the position you are applying for. You can give your consent (optional) to allow us to store your data for up to 12 months after the application process. So that in case you are not fit for the role at stake we can consider you for other suitable roles.
Please refer to our Privacy Statement to find out more about how your application data will be processed.
If we're blown away by your CV, we'll call you in for an interview.
We'll give you a warm welcome, a quick test to challenge your mind and a chat to weigh up your skills and personality - simple, right? If you get the job, be prepared for a pretty great adventure!
We look forward to meeting you.
To support our commitment to diversity, inclusion, and compliance with South Africa’s Employment Equity Act, we collect gender and race information to help us monitor and promote equal opportunities. Please note that this information is confidential and does not influence hiring decisions, which are based solely on qualifications and experience.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: Saint-Herblain, France; Cesson-Sévigné, France; Plougastel-Daoulas, France; Aytré, France; Chançay, France; Ardon, France
Do you have a refined appreciation for high-end performance vehicles and the customer experience that surrounds them? Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments? If so, this exclusive opportunity may be a great match for you.
Become a Luxury Automotive Experience Evaluator
As a Luxury Automotive Experience Evaluator, you’ll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.
Why This Opportunity Is Ideal for Automotive Enthusiasts
Exclusive access:
Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands.
Engage with performance craftsmanship:
Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation.
Use your experience to influence the industry:
Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey.
What You’ll Do
Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile.
Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
Share honest, professional feedback – Submit your observations through structured questionnaires on our platform.
About CXG
CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world’s most prestigious brands.
Join us on
CXG Live
, our platform where you can access exclusive missions, complete certifications, and submit your insights.
Requirements
Must be 18 years of age or older.
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Own a car and has a driving license.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Pessac, France; Labège, France; Bayonne, France; Perpignan, France; Valergues, France; Pérignat-lès-Sarliève, France
Do you have a refined appreciation for high-end performance vehicles and the customer experience that surrounds them? Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments? If so, this exclusive opportunity may be a great match for you.
Become a Luxury Automotive Experience Evaluator
As a Luxury Automotive Experience Evaluator, you’ll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.
Why This Opportunity Is Ideal for Automotive Enthusiasts
Exclusive access:
Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands.
Engage with performance craftsmanship:
Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation.
Use your experience to influence the industry:
Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey.
What You’ll Do
Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile.
Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
Share honest, professional feedback – Submit your observations through structured questionnaires on our platform.
About CXG
CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world’s most prestigious brands.
Join us on
CXG Live
, our platform where you can access exclusive missions, complete certifications, and submit your insights.
Requirements
Must be 18 years of age or older.
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Own a car and has a driving license.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Survilliers, France; Courcelles-sur-Viosne, France; Reims, France; Rouen, France; La Vaupalière, France; Fleury-sur-Orne, France
Do you have a refined appreciation for high-end performance vehicles and the customer experience that surrounds them? Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments? If so, this exclusive opportunity may be a great match for you.
Become a Luxury Automotive Experience Evaluator
As a Luxury Automotive Experience Evaluator, you’ll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.
Why This Opportunity Is Ideal for Automotive Enthusiasts
Exclusive access:
Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands.
Engage with performance craftsmanship:
Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation.
Use your experience to influence the industry:
Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey.
What You’ll Do
Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile.
Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
Share honest, professional feedback – Submit your observations through structured questionnaires on our platform.
About CXG
CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world’s most prestigious brands.
Join us on
CXG Live
, our platform where you can access exclusive missions, complete certifications, and submit your insights.
Requirements
Must be 18 years of age or older.
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Own a car and has a driving license.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Levallois-Perret, France; Paris, France; Aigremont, France; Vélizy-Villacoublay, France; Saint-Maur-des-Fossés, France; Avrainville, France
Do you have a refined appreciation for high-end performance vehicles and the customer experience that surrounds them? Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments? If so, this exclusive opportunity may be a great match for you.
Become a Luxury Automotive Experience Evaluator
As a Luxury Automotive Experience Evaluator, you’ll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.
Why This Opportunity Is Ideal for Automotive Enthusiasts
Exclusive access:
Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands.
Engage with performance craftsmanship:
Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation.
Use your experience to influence the industry:
Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey.
What You’ll Do
Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile.
Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
Share honest, professional feedback – Submit your observations through structured questionnaires on our platform.
About CXG
CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world’s most prestigious brands.
Join us on
CXG Live
, our platform where you can access exclusive missions, complete certifications, and submit your insights.
Requirements
Must be 18 years of age or older.
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Own a car and has a driving license.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Hoenheim, France; Maidières, France; Chenôve, France; Champagne-au-Mont-d'Or, France; Lovagny, France; Seyssinet-Pariset, France
Do you have a refined appreciation for high-end performance vehicles and the customer experience that surrounds them? Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments? If so, this exclusive opportunity may be a great match for you.
Become a Luxury Automotive Experience Evaluator
As a Luxury Automotive Experience Evaluator, you’ll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.
Why This Opportunity Is Ideal for Automotive Enthusiasts
Exclusive access:
Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands.
Engage with performance craftsmanship:
Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation.
Use your experience to influence the industry:
Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey.
What You’ll Do
Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile.
Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
Share honest, professional feedback – Submit your observations through structured questionnaires on our platform.
About CXG
CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world’s most prestigious brands.
Join us on
CXG Live
, our platform where you can access exclusive missions, complete certifications, and submit your insights.
Requirements
Must be 18 years of age or older.
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Own a car and has a driving license.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Czechia
D-ploy is a leading
IT
and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Responsibilities
Communicate professionally with customers via
chat, e-mail, and social media
Provide
clear, friendly, and efficient
solutions to user issues
Share insights and suggestions to
improve internal support processes
Requirements
Are fluent in
Hungarian (C2)
and have
good English skills (B2)
Enjoy helping others and handle challenges with a
positive, can-do attitude
Are
comfortable with computer tools
(e.g. MS Office, web-based platforms)
Can explain
technical topics in a clear and simple way
Bring experience in customer support (preferred, but not essential)
Have
completed secondary education with a diploma
Benefits
Meal vouchers (CZK 123.90 in your salary per working day)
Benefit card (CZK 1940 per month)
Performance-based bonuses that recognize and reward your contributions.
Daily engagement with international clients and colleagues, particularly through the use of English and other foreign languages.
Competitive referral bonus program for recommending qualified candidates.
A fair and people-centric work environment, supported by transparent corporate governance.
Regular team-building events, social activities, and wellness initiatives, including company gatherings and sports.
A clear path for career growth within a dynamic, multicultural, and multinational organization
Is
IT
in your DNA?
Location: Riyadh, Saudi Arabia; Egypt; India; Estonia; United Arab Emirates
As
ServiceNow AI & ITSM Solution Architect
at Müller Solutions you will be responsible for designing, leading, and delivering AI-enabled ServiceNow solutions across
Service Desk (ITSM), Field Service Management (FSM), and Asset Management (ITAM/SAM/HAM)
.
The role owns the end-to-end solution architecture, ensuring that
ServiceNow AI capabilities
(including GenAI and Predictive Intelligence) are effectively aligned with business processes, data foundations, and measurable operational outcomes.
This position acts as the
primary technical and functional authority
for AI-driven ServiceNow transformations.
Key Responsibilities
1. Solution Architecture & AI Strategy
Design end-to-end
AI-enabled ServiceNow architectures
across ITSM, FSM, and Asset Management.
Translate business pain points into
practical AI use cases
(deflection, automation, prediction, optimization).
Define AI adoption roadmaps aligned with operational maturity and data readiness.
Ensure alignment with
ITIL v4
, ServiceNow best practices, and platform governance.
2. Service Desk (ITSM) AI Enablement
Architect and implement:
Virtual Agent & conversational AI
GenAI-based knowledge search and response drafting
Predictive Intelligence for classification, routing, and prioritization
Enable AI-driven incident deflection, auto-triage, and resolution recommendations.
Optimize KPIs including
MTTR, FCR, deflection rate, and CSAT
.
3. Field Service (FSM) AI Enablement
Design AI-assisted work order intake and enrichment.
Enable intelligent technician assignment based on skills, availability, and location.
Implement AI-supported mobile experiences for field engineers (guided diagnostics, summaries).
Improve
first-time-fix rate, SLA compliance, and resource utilization
.
4. Asset Management & CMDB Intelligence
Lead AI-supported
ITAM / SAM / HAM
initiatives.
Ensure high-quality CMDB aligned with
CSDM
standards.
Design AI use cases for:
Asset lifecycle optimization
License compliance and spend optimization
Predictive risk and anomaly detection
Oversee discovery, normalization, and reconciliation processes.
5. Platform Configuration & Governance
Configure and govern:
Now Assist / GenAI capabilities
Flow Designer and automation frameworks
AI guardrails, security, and data privacy controls
Collaborate with platform engineers on integrations and performance optimization.
Ensure scalable, supportable, and upgrade-safe solutions.
6. Stakeholder Engagement & Delivery Leadership
Lead architecture and design workshops with business and IT stakeholders.
Act as the trusted advisor for senior management and service owners.
Guide implementation teams and review deliverables for quality and alignment.
Support pre-sales activities, solution presentations, and value justification when required.
Required Qualifications
Education
• Design and implement comprehensive ITSM solutions on the ServiceNow platform, focusing on the use of AI capabilities to improve service efficiency and user experience.
• Lead the development and configuration of IT Asset Management modules, ensuring integration with ITSM processes.
• Collaborate with business units to gather requirements, conduct gap analyses, and define functional specifications for ITSM and ITAM initiatives.
• Provide technical leadership and guidance to project teams, ensuring adherence to best practices and architectural standards.
• Oversee the deployment of AI-driven initiatives to automate service requests, incident management, and asset tracking.
• Stay current with emerging technologies and trends in ITSM, AI, and ITAM to recommend improvements and innovations.
Requirements
Qualifications:
• 8–12+ years of ServiceNow implementation experience.
Minimum 5 years in a
Solution Architect or Lead Consultant
role
Proven experience delivering:
ITSM implementations at scale
FSM and/or field operations solutions
ITAM / SAM / CMDB-heavy programs
Hands-on exposure to
ServiceNow AI capabilities
, including GenAI and Predictive Intelligence
Preferred Qualifications:
• ServiceNow certifications in ITSM, ITAM, or related areas.
• Experience with machine learning and AI applications within enterprise IT environments.
• Familiarity with Agile methodologies and tools to manage development lifecycles effectively.
• Skills in scripting and building integrations using ServiceNow APIs or other automation technologies.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Al Jubail, Saudi Arabia; Dammam, Saudi Arabia; Riyadh, Saudi Arabia; Jeddah, Saudi Arabia
Qualifications & Experience:
Diploma in Mechanical Engineering
or equivalent technical qualification.
5–8 years
of hands-on experience in
maintenance of gas plants and pipeline systems
.
Strong expertise in maintenance of
mechanical equipment
, including:
Static equipment
(pressure vessels, heat exchangers, piping, valves)
Rotary equipment
(pumps, compressors, turbines, blowers)
Experience using
SAP PM
for maintenance work orders, notifications, and history tracking is
preferred
.
Key Responsibilities:
Supervise and execute
preventive, corrective, and breakdown maintenance
activities for mechanical equipment in gas plants and pipelines.
Lead and manage mechanical technicians and fitters, ensuring work is performed safely and efficiently.
Ensure strict compliance with
HSE policies, permit-to-work systems, and safety procedures
.
Coordinate with operations to plan maintenance activities, shutdowns, and equipment isolation.
Assign daily tasks, monitor progress, and ensure timely completion of maintenance jobs.
Perform troubleshooting and support
root cause analysis (RCA)
for equipment failures.
Verify job quality, conduct inspections, and ensure equipment readiness before handover to operations.
Ensure proper use of tools, spare parts, and materials; support inventory control and spare management.
Prepare and close maintenance work orders, reports, and equipment history records.
Support plant start-up, shutdown, and emergency maintenance activities.
Provide on-the-job training and mentoring to technicians to enhance team capability.
Key Skills & Competencies:
Strong hands-on knowledge of gas plant and pipeline mechanical systems
Leadership and team supervision skills
Maintenance planning and execution
Equipment troubleshooting and problem-solving
Good communication and coordination skills
Basic computer skills; SAP PM knowledge is an advantage
Al Jubail, Saudi Arabia; Dammam, Saudi Arabia; Riyadh, Saudi Arabia; Jeddah, Saudi Arabia
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We're looking for a Commercial Counsel, GTM to join our legal team at the forefront of shaping how cutting-edge AI technology reaches users, researchers, and enterprises worldwide. You'll work alongside experienced colleagues who operate as true strategic partners—moving quickly, thinking creatively, and collaborating to support deals that matter. In this role, you'll focus heavily on supporting our Go-to-Market teams, handling enterprise agreements and customer negotiations while gaining exposure to a range of commercial work including research collaborations, product partnerships, and procurement. You'll also have opportunities to work on AI safety and research agreements, including threat-sharing frameworks with leading security organizations and collaborations that shape and advance responsible AI development standards.
This is an excellent opportunity for a motivated attorney to develop deep expertise in commercial transactions while contributing directly to responsible AI development.
Key responsibilities
Draft, review, and negotiate commercial agreements, with a primary focus on GTM/Sales transactions including enterprise customer contracts
Partner closely with Sales and Go-to-Market teams to support deal velocity and provide practical legal guidance
Help build and maintain our commercial legal infrastructure, including contract templates, playbooks, and process improvements
Potentially partner with Policy, Safeguards, and Research teams on novel AI governance initiatives
Identify and escalate legal risks appropriately while supporting business momentum
Stay current on legal developments affecting AI technologies
Minimum qualifications
Hold a law degree (JD, LLB, or equivalent) and meet the local licensing requirements to work as in-house counsel where you'll be based
Experience drafting, reviewing, and negotiating commercial agreements
Demonstrated ability to provide clear, practical legal guidance to non-lawyers on complex commercial law matter
Preferred qualifications
Active membership in the California bar
At least 5 years of legal experience with exposure to commercial contracts, SaaS agreements, or technology transactions
Clear communication skills and comfort translating legal concepts for non-lawyer audiences
A collaborative approach to working with colleagues and external partners
Genuine curiosity about AI technology and AI policy, and a commitment to responsible AI development
Experience navigating multi-stakeholder agreements involving technical and policy considerations
Willingness to take initiative and pitch in wherever the team needs support
Role-specific policy:
For this role, we expect all staff to be able to work from our San Francisco, Seattle or New York offices at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$335,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
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Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Strategic Enterprise CSMs don't manage accounts — they transform how companies run their finances. This is a role for people who have been inside large organizations when change was hard, who speak the language of a CFO, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll be embedded in Ramp's largest, most strategic enterprise accounts, responsible for driving genuine workflow transformation — not just onboarding completion.
What You'll Do
- Lead enterprise customers through the full transformation journey — from implementation through agentic workflow adoption — with clear accountability for time-to-value and measurable business outcomes
- Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line
- Quantify and communicate Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, variance reduction, and ROI — not just product usage metrics
- Run executive-level stakeholder management across multiple layers of a customer org, including C-suite relationships you own independently
- Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
- Help customers understand and adopt Ramp's agentic finance capabilities — positioning new workflows not as features, but as fundamental changes to how their finance team operates
- Partner with Account Executives and Technical Consulting to deliver seamless implementations and expand Ramp's footprint within accounts
- Bring customer insight back to Product — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
Must-Haves
- Enterprise change management — You've driven workflow adoption inside complex organizations, navigated real resistance from real stakeholders, and have measurable results to show for it. Finance or fintech context is a plus but not required.
- AI fluency as a daily habit — You already use AI tools habitually in your work. You use them to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks. This is how you work, not something you're exploring. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- Financial impact communication — You can walk a CFO through the business case for a workflow change, connect implementation milestones to P&L outcomes, and run executive updates in financial terms, not product terms. A finance background is not required — fluency is.
- Technical acumen — You can hold your own in conversations with Product and Engineering on integrations, APIs, and workflow architecture. You don't need to code, but credibility in technical conversations is what earns you a seat at the table with the full customer stakeholder group.
- 7+ years in enterprise customer success or implementations — You’ve spent enough time navigating complex organizations and senior stakeholders that it’s second nature. You know how to move an enterprise, not just support one.
Nice-to-Haves
- Agentic workflow experience — You've helped customers adopt AI-powered or agentic workflows at scale. You understand what friction looks like in practice and what makes transformation actually stick.
- Finance domain depth — Exposure to FP&A, accounting software ecosystems (Netsuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows. Accelerates credibility with Ramp's customer base.
- Demonstrated commercial impact — You can point to expansion, retention, or time-to-value outcomes with specific metrics attached — not described in general terms.
- Background at an AI-first or AI transformation company — not just a company that uses AI, but one where rethinking workflows around it was part of the product or culture
- High-growth or startup experience (comfort operating in ambiguity and rapid change)
- C-suite relationships built and maintained independently, without relying on a sales counterpart
For candidates located in NYC or SF, the pay range for this role is $198,000- $271,000. For candidates located in all other locations, the pay range for this role is $178,000- $244,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY
Workplace: OnSite
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and to influence our company's roadmap and vision.
WHAT YOU’LL DO
As CISO, you will own Rain’s security governance, risk, and compliance strategy, with a particular focus on ISO certification and regulatory readiness, while partnering closely with engineering, infrastructure, legal, and operations teams.
- Own and drive Rain’s information security and compliance strategy, with a primary focus on ISO 27001 (and related standards) readiness, certification, and ongoing maintenance
- Serve as the executive owner for security compliance programs (e.g., ISO 27001, SOC 2, vendor risk, customer security reviews)
- Design, implement, and continuously improve Rain’s security governance framework, including policies, standards, and risk management processes
- Partner closely with Engineering, Infrastructure, Product, Legal, and Operations to embed compliance and security requirements into technical and business workflows
- Lead and manage external audits, certifications, and assessments, acting as the primary point of contact for auditors and assessors
- Translate regulatory, customer, and partner security requirements into practical, scalable controls that align with Rain’s architecture and operating model
- Own the risk management lifecycle, including risk identification, assessment, prioritization, and executive reporting
- Establish and track security and compliance metrics, reporting posture, progress, and risk to executive leadership and the board as needed
- Oversee incident response governance, ensuring policies, playbooks, and escalation paths meet compliance and regulatory expectations
WHAT WE'RE LOOKING FOR
- 8–12+ years of experience in information security, GRC, or security leadership roles, with demonstrated ownership of compliance programs
- Hands-on experience leading ISO 27001 certification efforts (initial certification and/or ongoing surveillance audits)
- Experience operating as a security leader in a high-growth, technology-driven company, ideally in fintech, payments, or regulated environments
- Strong understanding of security governance, risk management, and control frameworks (ISO 27001/27002, SOC 2, NIST, etc.)
- Proven ability to partner effectively with engineering and technical teams to implement controls in cloud-native and application-driven environments
- Experience managing third-party risk, customer security questionnaires, and enterprise security reviews
- Ability to clearly communicate risk, tradeoffs, and priorities to executives and non-technical stakeholders
NICE TO HAVE, BUT NOT MANDATORY
- Experience with additional frameworks such as SOC 2 Type II, PCI DSS, ISO 22301, or regional regulatory requirements
- Prior experience acting as a first or early security leader at a scaling company
- Familiarity with cloud security and modern application architectures, even if not hands-on day-to-day
- Experience supporting global customers or international compliance requirements
- Security or compliance certifications (e.g., CISSP, CISM, ISO 27001 Lead Implementer / Auditor)
- Experience presenting security posture or risk assessments to boards or executive committees
THINGS THAT ENABLE A FULFILLING, HEALTHY, AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
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New York City, NY; San Francisco, CA
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ГибридheadCape Town, South Africa; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply