Location: Los Angeles, USA
Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. We work with both new and current technology, creating innovative solutions to overcome high-volume obstacles and to deliver player value.
Riot Games Esports is setting the standard for the industry. We're looking for passionate individuals with a desire to build products that serve as a gateway to sports fandom. As a
Staff Software Engineer
in the Esports Platforms team, you will work with a team of producers, designers, and engineers to prototype, build, and own products to foster the Esports ecosystem. The web application this role owns, develops, and maintains sits at the heart of Riot Esports. You’ll shape the experience of professional and amateur competitive players, from tournament creation to the most exciting moments, such as getting into a match.
Responsibilities:
Drive the development of Esports applications primarily using web technologies, while integrating with Esports and Game Services, providing technical guidance and hands-on code contributions
Provide technical leadership within the team and adjacent teams to deliver high-quality, scalable, and reliable engineering solutions
Contribute to technical planning and architecture decisions, balancing long-term sustainability with near-term delivery needs
Partner closely with cross-functional partners (product, production, QA, design, data) to deliver great Esports experiences
Mentor other engineers on technical and interpersonal skills
Write clear documentation and communicate technical details across disciplines
Participate in the on-call rotation, triage & resolve live incidents and propose solutions through RCAs
Required Qualifications:
6+ years of industry experience in software engineering, with demonstrated technical leadership on complex projects
Bachelor's, Master’s degree in Computer Science or a related field, or comparable experience in software development.
Strong proficiency with web technologies, with working experience in Typescript, React & NextJS
Have been responsible for driving the design and leading of development of large-sized efforts (6-month+ scope), including requirements gathering, planning, development, testing, and release
Solid communication and collaboration skills, with experience working across disciplines and teams
Demonstrated examples of setting engineering policy and standards across teams or initiative
Desired Qualifications:
Experience with PaaS Vendors like Netlify or Vercel
Experience with GraphQL
Experience with test automation frameworks like Playwright or Cypress
Familiarity with Riot’s Esports titles
Familiarity with tournaments and tournament formats
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: San Francisco, CA
SF IDEO Senior BxD Designer
IDEO San Francisco is in search of a Senior Business Designer who will frame complex business problems, translate insights into viable growth opportunities, and drive ideas toward real-world activation.
The role:
At IDEO, we help clients move forward when the path isn’t clear — whether driven by ambition, responding to disruption, or breaking out of entrenched ways of working.
As a Senior Business Designer, you’ll help teams and organizations turn bold ideas into viable, real-world outcomes — shaping new products, services, and ventures while building the business models, strategies, and pathways to bring them to market. Working across the spectrum from insight to execution, you’ll use business tools, systems thinking, entrepreneurial creativity, and strategic analysis to drive competitive advantage and strategic growth for our clients.
The right person for this role has strong business acumen and strategic instincts, with experience in growth strategy, product management, go-to-market execution, or venture creation. They’re comfortable navigating ambiguity, working with multi-disciplinary teams, influencing senior stakeholders and building conviction for new ideas. They quickly understand how a business creates and captures value, connecting market insights, customer needs, and financial drivers into compelling strategies — moving work forward with the right balance of rigor and creativity to drive real impact.
Why is this role important for IDEO’s work?
Business Designers make the biggest impact by turning ambiguity into clarity and connecting insights to commercially viable opportunities. Their skillset is critical to our work because they bring together strategy, business decision making, market understanding and business model thinking to help clients create and capture value. We count on them to move work beyond ideas into action and provide clear, informed pathways for winning investments.
Once here you will:
Creatively problem-solve by generating new ideas, viable business models, value propositions and go-to-market strategies for new products, services, and ventures, exploring unconventional or hidden solutions in a business context
Build an understanding of IDEO’s client organizations, and partner with clients to drive change and innovation within their teams and organizations
Conduct market, competitive, and financial analysis to identify new and emerging opportunities, inform decisions, shape business cases, and build conviction for new ideas
Synthesize research, data, and insights into clear narratives that guide decision-making and align stakeholders
Translate complexity into action by developing and leading experiments or pilots that produce insights to help create innovation roadmaps to scale recommendations in real-world contexts
Collaborate in multidisciplinary teams with designers across all creative and technical disciplines (design research, interaction design, data science, communication design, etc.)
Facilitate client workshops and conversations that drive alignment, momentum, and strategic decisions
Continuously grow with, as well as upskill, the Business Design craft through knowledge sharing and bringing unique perspectives to the greater IDEO community
Relevant experiences/skills:
Qualified candidates for this role will have:
A minimum of 4 years of full-time working experience – in a past life, you may have worked in strategy consulting, venture design, product strategy, product management, product innovation, corporate strategy, business insights, business analytics, business planning, go-to market, and/or growth strategy
Strong business acumen; i.e., broad knowledge or exposure to strategy, marketing, finance, operations, product development, organizational design, etc — MBA beneficial but not required
Experience in business design, strategy, product management, venture building, or innovation roles
Ability to creatively problem-solve in a business context, i.e. generate multiple alternative ways to address feasibility, viability, and desirability, including ways that are not obvious
Comfort working in ambiguous situations with limited direction, independently shaping problem definitions and approaches
Ability to interpret and communicate complex business ideas to different audiences, through text, visual, and verbal communications
Experience working across stakeholders and influencing decisions in complex organization
Track record in making ideas real and tangible, from concept to execution roadmap, as an entrepreneur and/or intrapreneur, and bringing others along with you
Strength in synthesizing qualitative and quantitative data into clear insights, recommendations and narratives, supporting decision making across options and making potential impact clear
Strong storytelling and strategic narrative-building skills
Standout candidates for this role will bring:
Direct experience applying human-centered design approaches, or signals of this skillset
Leadership in bringing a new product or venture to market (0→1)
Familiarity with tools (including AI) to accelerate thinking and workflow
Client centricity (direct experience or signals of this skillset)
Experience with venture building, incubation, innovation labs or product/service development
Experience in relevant industries (financial services, healthcare, technology, manufacturing), with an understanding of complex environments such as regulation, risk, and product innovation
Key mindsets:
IDEO Designers are people who:
Lead with curiosity and optimism
Hold space for authenticity and psychological safety
Embrace ambiguity (and still ship)
Collaborate generously across disciplines
Learn from failure and iterate forward
Take ownership and make others successful
What does IDEO offer you?
IDEO is a place where you can solve diverse, complex challenges for our clients and their organizations, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and humility. We intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.
As a Senior Business Designer in San Francisco, we provide the opportunity for you to:
Work on breakthrough products, ventures (0→1) and strategies across industries like health, financial services, and technology
Collaborate with a studio of creative, curious, and deeply thoughtful people who challenge and inspire one another
Contribute to a portfolio deeply rooted in real-world, applied innovation with Midwestern makers, healthcare leaders, financial institutions, and digital product organizations
Shape end-to-end innovation—from early insight to market activation
Grow your craft within deeply multidisciplinary teams while building confidence and leadership in client-facing work
Payscale & Benefits
IDEO is committed to paying its employees equitably, regardless of gender identity or race/ethnicity/cultural identity. We support the holistic well-being of our community by providing a thoughtfully designed benefits package.
The salary range for this role is $100,000-120,000 USD. This range is influenced by a wide range of factors considered in compensation decisions at IDEO. This includes, but is not limited to: skills, industry knowledge, and experience. Final offers may vary from the amount listed based on geography, candidate experience & expertise, and other factors.
In addition to base compensation, IDEO offers a rich benefits package including the following:
Health Benefits: Vision, Dental, Healthcare
Financial Benefits: 401K matching
Family & Caregiving: Parental Leave, Adoption Assistance, Fertility Assistance, Transgender Medical Assistance, Breastmilk shipment, Back-up/Dependent Care, Pet Insurance
Other Benefits: Flexible Work, Flexible Time Off, Paid Holidays, Annual Education Stipend, Home Office Stipend
Commitment to Diversity
At IDEO, we are committed to the work of advancing diversity, equity and inclusion within our organization and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As a Deal Desk Specialist, you'll play a key role in supporting Docebo's North American Sales and Account Management teams throughout the deal lifecycle. You'll partner closely with Sales, Finance, Legal, and Operations to review and structure deals, ensure pricing and commercial terms are accurate, and help move opportunities through the approval and contracting process.
This is a hands-on, cross-functional role for someone who enjoys working with numbers, solving problems, navigating processes, and finding practical solutions in a fast-paced SaaS environment.
Reporting to the Director of Pricing & Renewals Management, you'll help ensure our deals are accurate, compliant with company policies, and able to move efficiently from proposal to signature.s.
📅 THE DAY-TO-DAY
- Manage Deal Desk requests: Own the day-to-day Deal Desk workflow for North America, supporting Sales and Account Management teams from initial request through final approval.
- Review pricing and deal structure: Review quotes, pricing, discounts, and deal structures to ensure accuracy and alignment with Docebo's commercial policies.
- Navigate approvals: Help Sales teams understand approval requirements and coordinate with the appropriate stakeholders to keep deals moving.
- Partner cross-functionally: Work closely with Sales, Finance, Legal, and Operations to resolve questions and address non-standard pricing, terms, and contract requests.
- Ensure accuracy: Review orders and deal documentation for completeness and accuracy before they move forward.
- Support renewals: Partner with the Renewals team on pricing, commercial terms, and approval requirements for customer renewals.
- Maintain documentation: Keep playbooks, templates, pricing resources, and process documentation accurate and up to date.
- Improve processes: Identify opportunities to simplify workflows, reduce friction, and improve the overall Deal Desk experience.
- Be a trusted partner: Build strong relationships with Sales and cross-functional stakeholders while providing timely, practical guidance on deal-related questions.
⚡ YOUR SUPERPOWERS
- Relevant experience: 2+ years of experience in Deal Desk, Sales Operations, Revenue Operations, Commercial Operations, Finance, or a related function. SaaS experience is a plus.
- Analytical mindset: You're comfortable working with numbers, reviewing pricing and deal structures, and identifying discrepancies or potential risks.
- Strong attention to detail: You take pride in accurate work and can manage multiple requests without losing sight of the details.
- Problem-solving skills: You enjoy navigating ambiguous situations, researching answers, and finding practical solutions.
- Cross-functional communication: You're comfortable partnering with Sales, Finance, Legal, and Operations and can clearly communicate requirements and decisions.
- CRM experience: Experience working in Salesforce or another CRM is strongly preferred.
- Excel/Sheets skills: Comfortable working with Excel or Google Sheets, including analyzing data and working with formulas.
- Organization: You can prioritize competing requests, manage deadlines, and keep work moving in a fast-paced environment.
- SaaS experience: Experience working within a SaaS or technology company is preferred but not required.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: New York City Office
Workplace: OnSite
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
We’re seeking a Senior Backend Engineer with a passion for systems architecture, data modeling, and large-scale workflow orchestration. In this role, you’ll architect and implement features end-to-end across our backend services and infrastructure, ensuring they deliver direct customer value. You’ll design and optimize data schemas, build resilient backend services, and ensure seamless integration with third-party systems.
You’ll lead initiatives in high-volume workflow automation, with a strong focus on building and optimizing scalable data processing and machine learning infrastructure. This includes designing and maintaining complex workflows that leverage ML to drive automation, as well as driving performance optimization efforts to ensure scalability, reliability, and adherence to best practices across all layers of the stack.
Collaboration is key—you’ll work closely with sales and customer experience teams to incorporate customer feedback, and with engineering teammates to bring robust solutions to life. We’re looking for someone who embraces a founder’s mindset, thrives on systems-wide thinking, and proactively drives projects from conception to completion.
The ideal candidate has experience with backend architecture, event-driven systems, and orchestration frameworks, along with a proven track record of building production-ready systems. You’ll play a key role in shaping the technical foundation of our platform, ensuring reliability, scalability, and adaptability as we expand.
RESPONSIBILITIES
- Architect and implement features that drive direct customer value end-to-end across our backend services and infrastructure.
- Lead initiatives in high-volume workflow automation, with a strong focus on building and optimizing scalable data processing and machine learning infrastructure.
- Design and maintain complex workflows that leverage machine learning to drive automation.
- Drive performance optimization efforts, ensuring scalability, reliability, and adherence to best practices across all layers of our stack.
- Collaborate with sales and customer success teams to respond to feedback from our customers and prospects.
- Embrace a founder’s mindset, proactively driving projects from conception to completion, and contributing significantly to our company’s growth and success.
CANDIDATE QUALIFICATIONS
- 5+ years of experience in backend development, with a strong focus on JavaScript and familiarity with TypeScript.
- Proven track record of building and maintaining scalable web applications, particularly in high-volume workflow automation and data processing.
- Experience with integrating machine learning models into production environments and optimizing data pipelines.
- Excellent problem-solving skills and a knack for efficient, clean coding practices.
- Outstanding communication skills, capable of articulating complex technical concepts to a diverse audience.
- A team player who thrives in collaborative environments and values diverse perspectives.
- Prior experience in a startup or fast-paced tech environment is a plus.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer-funded 401(k) match
- Competitive parental leave
Location: Toronto, Ontario, Canada
About the Role
iCapital is seeking a .NET Application/Solutions Architect to lead the architecture, design, and modernization of the illustration related applications. This role serves as a key member of the Core Architecture Team, partnering closely with Product, Engineering, and Implementation teams across the United States and Jaipur to drive cloud modernization, support client delivery, establish architectural standards, and provide technical leadership across strategic platform initiatives. The architect will play a critical role in advancing the transition of legacy systems to scalable Azure-based microservices while ensuring the reliability, performance, and long-term supportability of the various applications ecosystems.
Responsibilities
Lead architecture strategy, design reviews, and implementation guidance for several applications in the illustration area of the company.
Define and govern solution architecture standards, technical roadmaps, and engineering best practices across the Illustration platform.
Partner with product management, engineering leadership, and implementation teams to translate business objectives into scalable technical solutions.
Champion AI-first development across the engineering org using Copilot, Claude, Cursor and other tools
Drive and build agentic customer facing applications providing real-time recommendations, decision support, and interactive help, using Azure Foundry, Open AI and other agentic development platforms. You are familiar with orchestration, RAG, retrieval grounding, MCP server design, etc.
Drive modernization initiatives focused on Azure cloud adoption, microservices architecture, API design, and platform scalability.
Lead migration planning and technical design for customers transitioning from legacy and on-premises deployments to our latest version of our application and cloud architecture.
Provide architectural leadership and technical oversight to multiple scrum teams, including design reviews, story refinement, and code quality guidance.
Establish and maintain integration architecture between illustration applications and other applications to improve maintainability, reliability, and operational efficiency.
Participate in production support rotations and provide timely resolution of production issues impacting customers.
Create architecture artifacts, technical standards, reference implementations, and proof-of-concept solutions to support strategic initiatives.
Qualifications
7+ years of experience in software engineering, application architecture, or solution architecture roles
Bachelor's degree in computer science, software engineering, or a related technical discipline
Deep expertise in designing and delivering enterprise-scale applications using Microsoft.NET technologies
Strong experience architecting cloud-native solutions within Microsoft Azure environments
Demonstrated experience building and modernizing distributed systems using microservices, APIs, and event-driven architectures
Strong understanding of software design patterns, architecture frameworks, and engineering best practices
Experience guiding multiple engineering teams through complex technical initiatives and architectural decisions
Proven ability to develop technical roadmaps and lead large-scale modernization efforts
Experience participating in production support and incident management processes
Expertise in DevOps, CI/CD pipelines, automated testing, and cloud delivery practices
Strong communication and stakeholder management skills with the ability to influence technical and business leaders
Experience working in Agile software development environments and supporting Scrum teams
Previous experience with illustration, annuity, wealth management, insurance, or financial services platforms
Experience supporting customer-facing enterprise SaaS products
Azure certifications or demonstrated expertise in Azure architecture and cloud engineering
Experience leading geographically distributed engineering organizations
Benefits
The base salary range for this role is $100,000 to $130,000 CAD. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Product team
The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision.
About the role
The Chief of Staff to the SVP of Product is the strategic thought partner and proxy to the leader. The role exists to scale the product leadership function: by anchoring on the leveraged people problems most central to the org, by owning the external product narrative end-to-end, and by being on point for strategic bets that need a single accountable owner (ex: AI enablement, special projects).
The end goal is a healthy Product org with pillar leads running independently at high quality, decisions made with less latency, and a clearer story about where Product is going, and why.
What you’ll do
Design and run the product leadership team’s rhythms (staff meetings, product reviews, all-teams, offsites): agenda architecture, pre-reads, decision capture, follow-through
Co-own the people rhythms with the HRBP across hiring, calibrations, performance, and talent reviews. Surface emergent structural risks (broken hiring funnels, attrition signals, single points of failure) with proactive solutions
Partners with Technology Operations function to define and improve processes for roadmap planning, driving prioritization decisions, setting annual OKRs and tracking progress to goals throughout the year
Own headcount planning and budget management alongside the Finance and HR Business Partners: annual planning, quarterly reforecasts, hire-prioritization tradeoffs
Drive AI retooling and enablement, including running internal AI masterclasses for leadership and natively embedding AI-enabled processes across the function
Curate the external product narrative (all-hands, written updates, major external talks): operate as a speechwriter, partnering with PR, comms, and brand
Prepare executive briefings and leadership communications, and reduce decision latency across the Product leadership team
Run a recurring org health pulse (engagement scores, regrettable attrition, leveling drift, manager effectiveness), escalating early signals before they become structural problems
What you’ll bring
10+ years in roles that built product credibility and strategic-narrative chops: strategy with deep product partnership, or a prior CoS role to a senior product or engineering executive at a high-growth tech company
A track record of running people processes at scale (hiring, calibrations, leveling, talent reviews) in a fast-growing organization
Exceptional written communication: you can ghostwrite, synthesize narrative from raw inputs, and draft a board page that holds up under scrutiny
Pattern-matching for organizational dysfunction: the muscle to spot a broken hiring funnel, a single point of failure, or a leadership gap before anyone names it
Comfort operating with influence and without authority across senior leaders in Product, Engineering, Design, Revenue, Finance, and HR
Strong analytical foundation and business acumen: fluent enough in product metrics, financials, and growth analytics to reason about tradeoffs without delegating every quantitative question
Why this role matters
Affirm’s next phase of growth depends on Product moving from a function powered by heroics to a function powered by a world-class operating system. The Chief of Staff is the linchpin of the strategic side of that change: the partner who helps make the strategy clear, the org stronger, and the leader’s leverage real.
Base Pay Grade
- S
Equity Grade
- USA11
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year:
$255,000 - $335,000
USA base pay range (all other U.S. states) per year:
$226,000 - $306,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Build enterprise-grade AI agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the product roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU'LL BRING
- 3-5+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Professional fluency in both Spanish and English.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
GTM Systems builds and runs the platform that Sales and contracting operate on. These are production systems that process real transactions and produce the data the rest of the company depends on, and the team has grown into a scope where the engineering practices need to grow with it. The platform-developer model got us here. The next stage is a team that operates as software engineers on top of it.
We are hiring a technical lead to build that next stage. You will design and stand up the engineering motions the team runs on, from pull requests and CI/CD through automated UAT, and you will set the technical bar by working alongside the team rather than legislating from the side. Anthropic is also an unusual place to do this work: our own frontier models are part of your toolkit, the team already uses them daily, and a real part of this role is turning that individual usage into a coordinated engineering practice.
Key responsibilities
Lead architecture reviews for GTM systems that process lead-to-cash transactions and generate the data points the organization runs on, including changes originating in other teams that land on our platform
Architect and mature the engineering pipeline the team develops against: pull request workflow, CI/CD, automated UAT, and the deploy path from source control to production
Establish shared AI-assisted development standards for the team, converting existing individual usage into consistent practice that holds up under review
Work with engineering teams outside GTM on shared architectural problems and common tooling, where the right answer is a platform decision rather than a local one
Build and shape the agentic tooling running on top of our platform, and set the pattern other engineers follow when they build the next one
Trace the dependency chain from upstream data and downstream quoting and provisioning systems, and make sure design decisions account for what they break
Partner with the platform developers on the team as engineering practice deepens, expanding what the team can safely ship
Minimum qualifications
Have strong software engineering fundamentals: version control discipline, testing, code review, deployment automation, and a bias toward simple designs
Have built the delivery pipeline for a team, not just worked within one, and can describe the sequencing choices you made
Have led a team through a step change in engineering practice as its scope grew, including what you did when adoption slowed
Work fluently with AI coding tools and agentic development workflows, and have views on how a team should standardize around them
Can run a technical discussion across teams that do not report to you and leave it with a decision rather than a follow-up meeting
Reason about systems you do not own well enough to predict how your changes affect them
Prefer influence through demonstrated work over positional authority
Preferred qualifications
Have worked on business-critical enterprise platforms where financial correctness and auditability mattered
Have experience with Salesforce or comparable enterprise platforms, including their metadata and deployment models
Have built tooling or agents on top of an enterprise system of record
Have operated in a company under audit or compliance constraints
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Bangalore; EU Remote
Workplace: Remote
About the role
Cyberhaven is redefining data security by tracing how sensitive data actually moves across endpoints, cloud, SaaS, and now AI tools and agents. Our AI Security team builds the backend systems that give enterprises real-time visibility and control over how their data flows into and out of LLMs, GenAI applications, and autonomous agents. We're looking for a Staff/Principal Backend Software Engineer to be one of the most senior technical voices on this team: an early contributor with substantial influence over the architecture of a new and rapidly evolving product line, solving multiple exciting technical challenges along the way.
What you'll do
- Architect, extend, and optimize a large-scale, highly scalable, fault-tolerant system that handles large graph datasets at enterprise scale processing billions of AI-related events from hundreds of thousands of endpoints in real time, with sub-second latency requirements.
- Set technical direction for how Cyberhaven secures data flowing into and out of AI models, GenAI applications, and agents, shaping architecture decisions that will define this product line for years to come.
- Architect and implement security features that protect customer data end-to-end.
- Solve real-world scaling problems that require thorough performance analysis and troubleshooting.
- Work with a modern, constantly evolving microservices based stack including Go, Kubernetes, BigTable, BigQuery, Spanner, Redis, Docker, and Etcd.
- Design and build connectors that integrate at the API level with SaaS and AI platforms commonly used in the enterprise (e.g. ChatGPT, Copilot, and other GenAI tools).
- Write secure-by-design, hardened software that withstands real-world attacks while processing untrusted data and communicating with hundreds of thousands of endpoints over the internet.
- Raise the technical bar across the team through architecture reviews, mentorship of senior/staff engineers, and setting patterns others follow.
Who you are
- You have a strong track record building backends that are actively used at scale, and you've contributed significantly to and extended their architecture, not just shipped features.
- You have deep, hands-on experience developing large applications in Go.
- You've operated databases at very large scale. Knowledge of GCP services (BigTable, BigQuery, Spanner) is a plus.
- You have experience profiling and optimizing distributed code that uses large databases and streaming platforms.
- Experience building connectors that integrate at the API level with SaaS applications commonly used in the enterprise is a plus, especially with AI/LLM platforms.
- You have hands-on production experience with microservices and Kubernetes.
- You have excellent verbal and written communication skills in English, and can be available to frequently communicate with distributed teams in Europe and the US.
- You thrive in fast-paced environments tackling ambiguous challenges, and you enjoy shipping with velocity.
- You have a customer-centric mindset and enjoy direct feedback from customers.
- You are based in India or the EU.
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Communications Insight Analyst
San Mateo, CA (Hybrid)
Role Overview
Within Global Content Communications, the Communication Insights Analyst will help shape how PlayStation understands social performance, social audience conversation trends, sentiment across community members and press, and the impact of company communications from a media perspective, from community to brand to product and corporate.
This role will blend deep hands-on analysis with strategic partnership, helping teams move from raw information to clear, actionable insights.
From ongoing social listening to campaign dashboards and reporting, this position will support how Global Content Communications interprets audience response, measures communications effectiveness, and identifies opportunities to optimize strategy. The ideal candidate brings a strong analytical foundation, sharp judgment, and the ability to translate and visualize complex, nuanced data into pivotal recommendations that are useful across a fast-moving communications organization.
This role will sit within the social media team and partner closely with PR and PlayStation Studios, while also collaborating with cross-functional teams across marketing, analytics, regional teams, and other internal and external stakeholders.
Responsibilities
Lead owned social performance reporting for SIE business priority content across PlayStation channels. This includes but is not limited to campaign, recurring, ad-hoc reports and for internal and external stakeholders.
Conduct social listening/ and sentiment analysis across different audiences, helping teams understand how PlayStation is being discussed in real time and over time.
Define and refine key business metrics and reporting frameworks, build analytical models, and generate predictive insights to support business strategies.
Analyze large, complex datasets (social, sentiment, web, and communications) to uncover meaningful patterns, emerging themes, risks, and opportunities that can inform strategy.
Collaborate with stakeholders across business units to understand needs, deliver data-driven recommendations, and implement solutions.
Support recurring and ad hoc reporting across a range of communications metrics, including social performance, conversation trends, campaign and launch impact, and media coverage.
Translate quantitative and qualitative data, often addressing broad or ambiguous questions into clear narratives for stakeholders, including executive-ready summaries, dashboards, presentations, etc., and reports.
Help identify and refine AI-assisted workflows that improve reporting efficiency and insight development, while applying strong judgment and validation to outputs.
Partner closely with PR, PlayStation Studios, Consumer Insights, Marketing, and the broader Global Communications organization to support planning, measurement, and post-mortem learning.
Stay deeply attuned to the gaming landscape, audience behavior, platform trends, and cultural context that shape how players respond to PlayStation news and content.
What We’re Looking For
5–7 years of experience in data analytics, audience insights, communications measurement, social intelligence, or a related field.
Bachelor’s degree in statistics, mathematics, economics, or a related field preferred; advanced degree is a plus. Equivalent experience is highly valued.
Proven ability to analyze large, nuanced datasets, and synthesize quantitative and qualitative data for business decision-making via automated and manual methodologies.
Proficiency in analytics and data visualization/storytelling (including tools like SQL, Python, R, Tableau, Power BI).
Strong written and verbal communication skills, with the ability to present complex findings clearly and persuasively to a range of audiences (including non-technical stakeholders and senior leadership).
Advanced expertise in social media analytics platforms (e.g. Emplifi, Sprinklr, Sprout, etc.) and social listening tools (e.g. NetBase, Meltwater, Brandwatch, etc.), and experience working with unstructured social conversation data.
Advanced problem-solving, statistical, and creative thinking capabilities.
Strong Excel skills and a demonstrated ability to work through large, messy, or nuanced datasets with rigor and precision.
Experience using AI tools to improve analysis and reporting workflows, with a thoughtful approach to validating outputs and protecting quality.
Familiarity with ethical data handling, privacy policies, and compliance in social listening and conversational analytics.
Experience measuring communications impact across social and earned channels, including sentiment, conversation analysis, media coverage, and campaign or launch reporting.
Comfort working in a highly collaborative environment with multiple internal stakeholders and shifting priorities.
Strong familiarity with console and/or PC gaming, gaming culture, and the broader interactive entertainment landscape. Prior experience in gaming or entertainment analytics is strongly preferred.
Experience in entertainment, media, technology, or communications-focused analysis is an integral plus.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$136,300
—
$204,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
Fivetran is seeking an exceptional Principal Software Engineer to lead our AI adoption initiative across the Engineering organization. This unique leadership role combines deep technical expertise with strategic business acumen and change management capabilities. You will be the driving force behind transforming our 500+ engineers into “Bionic Engineers" while implementing Virtual Engineer capabilities to achieve 10% productivity gains in FY26 and 20% in FY27.
As the single point of contact for AI initiatives in Engineering, you will orchestrate an engineering-wide transformation that makes AI-driven productivity a core engineering competency. This role requires someone who can navigate the rapidly evolving AI landscape, drive adoption across diverse teams, and deliver measurable business impact.
This is a full-time position based out of our Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Java, Postgres, Oracle, SQL Server, MySQL, Kubernetes, Docker, AWS, GCP, CircleCI
Google Gemini, Anthropic Claude, Claude Code, ChatGPT, OpenAI Codex, GitHub Copilot
What You’ll Do
Adoption Management & Leadership (40%)
Drive Cultural Transformation: Lead the evolution from AI-curious to AI-native engineering practices across all teams
Champion Change Management: Convert skeptics into advocates through data-driven demonstrations of value and hands-on enablement
Measure & Accelerate Adoption: Establish KPIs, track progress from the current 50% to 100% adoption, and implement interventions to accelerate uptake
Build Communities of Practice: Create forums for knowledge sharing, celebrate wins, and foster peer-to-peer learning
Technical Leadership (35%)
Tool Evaluation & Selection: Continuously assess emerging AI tools (Copilot, Claude Code, Codex, etc.) and make data-driven recommendations
Architecture & Integration: Design technical frameworks for integrating AI tools into existing development workflows and CI/CD pipelines
Virtual Engineer Implementation: Lead proof-of-concepts for coding agents in standardized tasks (Lite Connectors via CoIL, code refactoring, test generation)
Security & Compliance: Partner with Security and Legal teams to ensure AI tool usage protects IP and meets compliance requirements
Technical Standards: Establish best practices, guidelines, and guardrails for AI-assisted development
Performance Optimization: Analyze and optimize the technical performance and cost-efficiency of AI tool deployments
Innovation Pipeline: Maintain awareness of cutting-edge AI developments and identify opportunities for competitive advantage
Business Leadership (25%)
Strategic Planning: Develop and execute the three-phase AI adoption roadmap (Explore & Learn → Enable, Train & Adopt → Core Competency)
Budget Management: Oversee $1M+ annual tool budget, optimize spend across 500+ team members, and demonstrate ROI
Stakeholder Management: Build relationships with the CEO, Engineering Leadership, Finance, L&D, Legal, and Security teams
Business Case Development: Quantify productivity gains, cost savings, and strategic value of AI initiatives
Vendor Relations: Negotiate enterprise contracts, manage vendor relationships, and influence product roadmaps
Cross-functional Collaboration: Work with Program Managers, Engineering Managers, and other non-IC roles to extend AI benefits
Competitive Intelligence: Monitor industry trends and ensure Fivetran maintains a leadership position in AI-augmented engineering
Enable Success at Scale: Design and implement adoption playbooks that work across diverse teams with varying technical backgrounds
Remove Barriers: Identify and systematically eliminate technical, cultural, and process obstacles to AI adoption
Communicate Impact: Regularly present adoption metrics, success stories, and ROI to engineering leadership and executives
Skills We’re Looking For
Technical Expertise
10+ years of software engineering experience with proven expertise across multiple programming languages and paradigms
Deep hands-on experience with AI-powered development tools (GitHub Copilot, ChatGPT, Claude, etc.)
Strong understanding of LLMs, prompt engineering, and AI model capabilities/limitations
Experience with CI/CD, DevOps practices, and modern software development workflows
Track record of evaluating and implementing new technologies at scale
Leadership Experience
Proven ability to drive technical initiatives across large engineering organizations (500+ people)
Experience leading without authority and influencing senior technical leaders
Track record of successful change management in engineering contexts
Demonstrated ability to convert technical innovations into business value
Experience presenting to C-level executives and board members
Adoption & Enablement Skills
Experience driving tool adoption across diverse technical teams
Strong communication skills with the ability to create compelling narratives for different audiences
Track record of building training programs and enablement materials
Data-driven approach to measuring and improving adoption metrics
Patience and empathy when working with skeptics and late adopters
Bonus Skills
Experience with Fivetran's tech stack (Java, Python, C, SQL, Bazel, React)
Background in developer productivity, platform engineering, or DevEx roles
Experience with virtual agents/coding assistants in production environments
Knowledge of AI/ML fundamentals and enterprise AI governance
Previous experience in high-growth SaaS companies
#LI-HYBRID #LI-EM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$225,813
—
$282,266 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As an Account Executive on the Commercial Install Base team, you will own and grow a portfolio of existing Vercel customers.
You will lead the full commercial relationship across your accounts, including account strategy, pipeline generation, expansion, renewal, and retention. You will partner with developers, engineering leaders, product teams, executives, and procurement stakeholders to understand what customers are building and connect Vercel to meaningful technical and business outcomes.
This is a strategic hunting role within our existing customer base. You will use product adoption, usage signals, company priorities, and thoughtful account research to develop hypotheses, create new conversations, and uncover expansion opportunities.
You will also quarterback the broader Vercel team, bringing together Solutions Engineering, Developer Success, Product, and other partners to remove barriers and drive customer outcomes.
Success requires commercial judgment, technical curiosity, disciplined execution, and the ability to create momentum when the path forward is not obvious.
What you'll do
Own the commercial strategy, retention, and growth of a portfolio of existing Vercel customers.
Build account plans that identify customer priorities, key stakeholders, current workloads, risks, whitespace, and expansion opportunities.
Generate pipeline through proactive prospecting, multi-threading, product usage signals, and thoughtful account research.
Build trusted relationships with developers, engineering leaders, executives, procurement partners, and other key stakeholders.
Run end-to-end renewal and expansion cycles, including discovery, qualification, technical evaluation, negotiation, and close.
Identify customer risk early and develop clear plans to protect recurring revenue.
Connect Vercel’s platform to measurable outcomes such as faster product delivery, improved performance, stronger reliability, increased conversion, and greater developer productivity.
Partner with Solutions Architects to understand customer architecture, uncover new workloads, and guide technical evaluations.
Mobilize Developer Success, Product, Marketing, and executive resources at the right moments to advance customer outcomes.
Maintain accurate forecasts, opportunity plans, renewal timelines, and customer context in Vercel’s systems.
Use AI, automation, and repeatable workflows to improve account research, prioritization, and execution.
Share successful plays, customer insights, and market feedback to help the team improve.
What you need
We are looking for a commercially driven Account Executive who combines strong sales fundamentals with technical curiosity and a commitment to customer outcomes.
In practice, this looks like someone who:
Has a history of achieving revenue targets through pipeline generation, opportunity management, negotiation, and closing.
Has experience owning and growing existing customer relationships, including renewals and expansion.
Proactively creates pipeline rather than relying primarily on inbound demand.
Can develop a point of view on an account and turn thoughtful hypotheses into customer conversations.
Builds credibility with technical, executive, and commercial stakeholders.
Learns complex products quickly and is curious about how modern web and AI applications are built and scaled.
Can translate technical capabilities into clear business value.
Is comfortable navigating ambiguity, complex organizations, and multi-stakeholder sales cycles.
Demonstrates strong account planning, forecasting, and opportunity management discipline.
Uses data, customer signals, and judgment to prioritize time effectively.
Is coachable, collaborative, proactive, and team-first.
Is resilient and energized by complex commercial problems.
Bonus if you
Have experience growing existing customers in SaaS, cloud, infrastructure, developer tools, or a product-led growth company.
Have sold to developers, engineering leaders, product teams, or other technical buyers.
Have led expansions across multiple workloads, teams, or business units.
Have worked with customers navigating cloud modernization, AI adoption, or application development.
Have experience in a high-growth environment where go-to-market motions were still evolving.
Use tools such as Salesforce, Gong, Outreach, LinkedIn Sales Navigator, or ZoomInfo.
Use AI, automation, or self-built workflows to improve your effectiveness.
Aspire to coach others, own increasingly complex accounts, or grow into leadership.
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA OTE range for this role is $221,000.00 - $300,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
#LI-KQ1
#LI-DNI
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Germany; Italy; Netherlands; Poland; Portugal; Spain; United Kingdom
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
Your Mission
Using your expert knowledge and extensive network, you will be responsible for screening lot submissions and creating attractive lot listings every week. Catawiki strives to keep user transactions as transparent and fair as possible, and your expertise and experience play a large part in maintaining this standard; you know better than anyone what watches are of interest to our users. You will review lot titles, descriptions, and pictures, and provide users with an estimated value based on this information. If you need to reject a submission, you do so in a professional and courteous manner. We are looking for a candidate with clear domain expertise in Watches, and professional trading experience in the Vintage segment.
What You’ll Do
Expert knowledge in screening and curation of modern (and or vintage) Exclusive watches;
Professional business or trading experience on leading platforms such as Catawiki, Chrono24, 1stDibs, Ebay, Watchfinder, Watchbox, Chronext, B2B WhatsApp trading groups and B2B watch fairs;
Understanding how to optimise auction strategies (reserve price, sell rate, cash flow, stock management, and shelf space optimization);
Good analytical skills, monitoring auction performance and guiding sellers on trends;
Documented commercial experience;
Excellent communicative skills;
Good computer skills;
A network of potential sellers and experts in your field;
The diplomatic competence needed to act as mediator in disputes between users;
Very good command of English
What You’ll Bring
Entrepreneurial and results-driven mindset
Strong attention to detail and quality standards
Ability to balance expert judgment with commercial targets
Self-starter who thrives in a hybrid, fast-paced environment
Where You'll Be
This is a 100% remote role based in the Netherlands/Germany/Spain/Italy/UK/Portugal/Poland, with occasional travel for business purposes.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. As we scale our physical product business and global footprint, data-driven operations are critical to delivering a seamless, high-quality member experience. WHOOP is hiring a Business Analytics Manager to partner with our Operations teams to create visibility, drive accountability, and unlock insights that enable better service, lower cost, and faster decision-making.
This role is ideal for someone fluent in data and obsessed with uncovering operational inefficiencies that impact financial performance and the member experience. You will be empowered to shape our data infrastructure, define performance metrics, and drive change across a global ecosystem of vendors and partners.
RESPONSIBILITIES
- Generate and drive the strategic analytic roadmap to identify exceptions and inefficiencies across the order lifecycle — shipping delays, cost drivers, inventory inaccuracies, and service-level gaps — and translate them into actionable insights.
- Own operational metrics, ensuring clarity, alignment, and regular review across stakeholders; bridge operations and finance on forecasting, spend tracking, and variance analysis to ensure operational data and financial reporting tell the same story.
- Lead analytics for quarterly cost reduction initiatives, including fulfillment COGS, freight costs, and cost per contact. Partner with Finance on total cost reporting and gross margin analysis.
- Contribute to S&OP reviews and Operations OKR check-ins. Deliver the data that shapes prioritization and resource allocation across the operations organization.
- Partner with Operations, Membership Services, and Finance to improve accuracy, vendor accountability, and overall member experience.
- Collaborate with Data Engineering to improve pipeline reliability and data access across key operational systems.
- Build, maintain, and ensure accurate, reliable data assets and trusted metric definitions within our semantic layer — from data pipelines to dashboards and regular performance reviews.
- Manage, mentor, and grow a team of analysts, fostering a culture of high performance and continuous improvement. Ensure each analyst has clear workstream ownership and the context they need to proactively identify problems.
QUALIFICATIONS
- 6+ years of experience in analytics, operations, supply chain, fulfillment, or logistics in a consumer business (eCommerce, hardware, CPG, or retail preferred).
- Experience managing or mentoring analysts. You should enjoy coaching and have a perspective on how to grow early-career analysts into workstream owners.
- Strong business judgment and ability to connect operational data to cost, experience, and strategic priorities.
- Proven ability to operate at both strategic and tactical levels and context-switch between them without dropping quality.
- Comfort representing analytics in cross-functional settings and demonstrated success in influencing senior stakeholders on strategic direction based on data-driven insights.
- Proficiency in SQL; experience with dbt, Snowflake, or similar ELT/data warehouse platforms.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000 - $180,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Montevideo, Uruguay
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
About the Role
Aleph is launching Pinterest advertising in Uruguay and Paraguay. As the first Client Partner on the ground, you’ll be building the portfolio from scratch: a rare opportunity to introduce a platform to an entire market and own the results.
Pinterest is one of the most distinctive platforms in the digital landscape: highly visual, deeply intentional, and uniquely positioned at the intersection of inspiration and purchase intent. Users come to plan their next trip, home renovation, or outfit. For the right advertiser, that mindset is gold. Your job is to help them see it.
What You Will Do
Lead the commercial launch of Pinterest advertising in Uruguay and Paraguay, evangelizing a platform with no prior commercial presence in these markets.
Build a sales pipeline from zero: prospect, prioritize, reach out, and close new business.
Educate advertisers and media agencies (agencias de medios) on Pinterest’s ad formats and performance potential, acting as much as an educator as a salesperson.
Develop strong relationships with marketing decision-makers at agencies and direct clients across both markets.
Partner closely with the Client Success Management (CSM) team for seamless campaign delivery and client satisfaction.
Use data and analytics to measure performance, optimize strategy, and exceed KPIs, including sales growth, client retention, and platform adoption.
What We Are Looking For
3 to 5 years of experience in digital advertising sales, media, or marketing.
Real, existing relationships with marketing decision-makers in Uruguay (Paraguay is a strong plus).
Proven ability to hunt new business: you build your prospect list and work it.
Solid understanding of the digital advertising ecosystem: performance, display, video, native, and programmatic.
Strong track record of hitting or exceeding revenue targets.
Organized, data-driven, and comfortable in a build-from-scratch environment.
Fluency in Spanish and English.
What Will Make Us Really Love You
You’re genuinely drawn to Pinterest’s world and you can translate that into an advertiser pitch.
You anticipate challenges and take initiative before things become problems.
You thrive on teamwork but bring a driven, goal-oriented spirit.
You have genuine tech curiosity: you adopt new tools, test them, and make them part of your workflow.
You leverage AI for research, briefs, and prep, then apply your judgment to build the relationship.
You think analytically: data and pipeline signals drive your decisions, not just gut feeling.
You’re comfortable being the first: first call, first pitch, in a market that’s never been approached before.
Why Join Aleph
Impact: Be the face of Pinterest in Uruguay and Paraguay. You’ll open two markets and own the results from day one.
Growth: Build a portfolio from scratch with the backing of a global organization. Aleph gives its internal talent room to learn, take on bigger scope, and grow together.
Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first.
Market context: Visual discovery and intent-driven advertising are growing fast, and Pinterest is still new to Uruguayan and Paraguayan advertisers. You’ll be the one to introduce it.
Flexibility: A hybrid setup (2 days per week in the Montevideo office) that balances collaboration and focus time.
We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Location: London, United Kingdom
Workplace: hybrid
About The Role:
At Paysend, we believe CRM should be much more than a communication channel. We want it to become one of our biggest growth engines alongside Performance Marketing, Organic Growth and Referral.
We are looking for a Consumer CRM Director to lead this transformation.
You will own the global CRM strategy, lead the CRM team and be accountable for the commercial impact of CRM across the full customer lifecycle. Your mission is to turn CRM into a measurable growth engine that drives customer activation, engagement, retention, reactivation and lifetime value.
This role is about building a growth function, not just running campaigns. We are looking for someone who has already transformed CRM into a major growth engine and knows how to turn customer insights into business results.
What You'll Do (Responsibilities):
Own the global CRM strategy across the full customer lifecycle.
Lead and develop a high-performing CRM team, creating a culture of experimentation, accountability, customer focus and continuous improvement.
Build CRM into one of Paysend’s core growth engines, delivering measurable business impact.
Drive improvements in activation, repeat transactions, retention, reactivation and customer lifetime value.
Build and prioritise a roadmap of growth initiatives based on customer behaviour, data and business opportunities.
Create a strong experimentation culture with continuous A/B testing, clear learning and measurement of incremental business impact.
Develop personalised customer journeys based on behavioural triggers instead of calendar campaigns.
Introduce AI-driven personalisation and predictive lifecycle capabilities where they create real value for customers and the business.
Partner closely with Product, Data, Analytics, Marketing and Regional teams to improve customer experience and business performance.
Build reporting that clearly connects CRM activity with business outcomes, including retention, transaction volume, revenue contribution and lifetime value.
What You’ll Need To Be Successful In This Role:
8+ years of experience in CRM, Lifecycle Marketing, Retention or Consumer Growth.
Experience leading and developing high-performing CRM or Lifecycle teams.
Proven track record of transforming CRM from a campaign execution function into a major growth engine.
Strong understanding of customer lifecycle, customer behaviour, retention and lifetime value.
Experience building and scaling experimentation programmes with measurable business impact.
Strong analytical skills with the ability to turn customer data into growth opportunities and business decisions.
Hands-on experience with Braze or a similar lifecycle marketing platform.
Comfortable working across Product, Marketing, Analytics and Data teams.
Experience in fintech, payments or another high-growth digital consumer business is a strong advantage.
Success in This Role:
Success in this role will be measured by your ability to:
Make CRM one of Paysend’s key growth engines.
Deliver measurable improvements in customer activation, retention, reactivation and lifetime value.
Increase the contribution of CRM to transaction volume, revenue and long-term customer value.
Build a culture where decisions are driven by customer data, experimentation and continuous learning.
Develop a high-performing CRM team that consistently delivers measurable business impact.
This is an opportunity to build something meaningful.
You won’t be joining a business where CRM is only about campaigns. You’ll have the opportunity to shape the strategy, build new capabilities, influence product decisions and define how millions of customers engage with Paysend.
If you enjoy solving hard growth problems, building strong teams and creating measurable business impact, we’d love to hear from you.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
We are looking for a Principal Salesforce Architect, reporting to the Director – Enterprise Architecture, to work with the IT team, product teams, as well as senior executives to drive the design of our enterprise domain taxonomy. As a Salesforce Architect, you will be required to represent deep expertise on modernization and transformation of mission critical applications facilitated by aligning these applications to their core business domains. The ideal candidate will champion business and technology alignment of core capabilities ensuring the buildout of an enterprise taxonomy framework which will underpin domain roadmaps and technology transformation. We are seeking a candidate who has great breadth and depth of experience when it comes to developing business relationships and ensuring technology alignment.
Key Responsibilities:
•Execute the strategic vision for the Enterprise Architecture practice under the guidance of leadership
•Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks that guide technology solutions, especially those requiring integration of multiple platforms, operating systems, and applications across the business.
•Develop and manage a technical strategy and coordinates adoption. This individual will be responsible for architecting enterprise guidance that conveys standard processes and common pitfalls for system design, infrastructure integrations, application development practices, and application runtime principles.
•Manage the architecture review process by creating validation checklists, reviewing architectural artifacts, and providing domain specific guidance to drive architectural alignment across the enterprise.
•Translate business requirements into well architected solutions that best leverage the Salesforce com platform
•Design and develop effective and efficient end to end solutions for complex business problems
•Apply architectural and engineering concepts to design solutions that meet operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability.
•Manage the technical delivery of custom development integrations and data migration elements of a Salesforce com implementation
•Technical Strategy Development: Develop and execute a comprehensive technical strategy for Salesforce platform encompassing architecture design development integration and maintenance
•Conduct research and develop Proof of Concepts on emerging technologies and implementation toolkits in support of anticipated development efforts and recommend technologies that are functionally robust and cost effective.
•Research, enforce, and drive the adoption of design patterns throughout the enterprise and evangelize standard processes for solution design and development.
•Contribute to producing target state solution architectures, conducting architectural assessments and gap analyses, and shaping the overall solution strategy and roadmap
•Partner with data architect(s) to support data management practices, ensuring data integrity, security, and compliance
•Partner with integration architect(s) to support integration strategies ensuring seamless communication and data flow across various systems
•Work closely with solution architects to ensure that individual solutions align with the overall enterprise architecture
•Collaborate with business leaders to create business capability models that align technology capabilities with business needs
•Contribute to building a vibrant ‘learning community’ within the enterprise architecture discipline, fostering continuous improvement and consistently delivering value to various business units
Required Experience & Skills:
•Bachelor's or Master's degree in Computer science, Information Technology, or a related field
•5+ years of experience as a senior domain architect or senior enterprise architect.
•Prior experience as a Principal Salesforce Architect in a global organization working with Salesforce Connected Apps (applications from SalesForce App Exchange)
•Proven experience designing and delivering complex B2B SaaS Salesforce solutions.
•Led at least two large-scale Product-to-Cash (CPQ/RCA) implementations from design to go-live, with 5+ years of experience defining Salesforce architecture across quoting, contracting, fulfilment, billing, revenue, customer success, and customer support.
•Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps would be a plus.
•Experience with planning and leading architecture delivery for large-scale business and systems transformation programs is a must
•Proven track record of successfully leading large scale Salesforce initiatives from concept to delivery
•Deep understanding of Salesforce architecture capabilities and ecosystem including Sales Cloud Service Cloud Marketing Cloud and Community Cloud or SuccessFactors ecosystem.
•Strong leadership and interpersonal skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders
•Salesforce certifications such as Salesforce Certified Technical Architect CTA Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
•5 years of Hands-on enterprise architecture framework experience (TOGAF, C4, Archimate etc.)
•Strong analytical, problem-solving, communication skills
•Previous roles with a focus on data architecture, application or solution architecture, integration, risk management, and technology standards
•Strong understanding of security architecture principles and practices.
•Proven experience in business capability modeling and translating business needs into technology solutions
Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset.
#LI-AJ1
#LI-hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $139,400-$174,300 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Paris; Lisbon
Build with us
Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind.
We’re one of Europe’s fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you’re solving problems, building market-leading products or exploring how AI can make work smarter, you’ll have the freedom to create and the trust to deliver.
If you’re ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.
Your impact
You’ll be based out of the Paris or Lisbon office, and regularly travelling to our office in the Netherlands. You’ll be building and closing relationships with Technology companies across the country. You are data-driven and can independently manage a pipeline of partnership opportunities, solving for short-term impact while executing the long-term strategy. These tech partnerships are predominantly focused on embedded payment solutions in among others the Hotel & Booking, Ticketing and Food Order verticals.
What you’ll ship
- Scan the market in the France for potential partnerships opportunities, reaching out to these potential partners
- Drive the partnerships opportunity pipeline in the region
- Develop and review business and uses cases for new partnership opportunities
- Take full responsibility for guiding partnerships prospects from first contact and build this partnership towards success Mainly for the complex and strategic partners that Mollie works with, by building long term relationships on C-Level.
- Developing and redefining the go-to-market strategies for the Technology Partnerships channel, working with local leadership to ensure alignment with the wider commercial strategy in each region (across Sales, Marketing etc.)
- Represent Mollie at industry events across Europe, in order to expand Mollie’s positioning as a leader in the embedded payments space
What you will bring
- Experience: 5+ years of experience in a similar role, with a proven and consistent track record of exceeding sales targets and closing complex, high-value deals.
- Significant experience in managing a sales pipeline that consists of both larger strategic business development deals and smaller / high velocity deals as well as a track record in managing deals and negotiations first-hand
- Proven track record in selling SaaS software and advanced skills in forecasting and reporting towards senior leadership.
- Cross-functional experience working with various internal and external stakeholders in an international environment
- A strategic and analytical mindset and strong problem-solving and communication skills
- Ability to connect easily with potential partners and build trust-based relationships
- Mastery of negotiation techniques and the ability to navigate difficult conversations to a mutually beneficial outcome.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie https://jobs.mollie.com/ is really like.
AI at Mollie
We believe in Always Be Shipping, and AI https://jobs.mollie.com/ai-manifestobrings that philosophy to life across every team, every role, every day
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
seniorSan Francisco, CA
ГибридToronto, Ontario
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.