Location: Denver, Colorado, USA
Our Story
At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.
What You Will Do
thinkcell is hiring a Customer Success Manager for our North America Account Management team in Denver. This is a new, program-building role focused on creating deeper engagement across roughly 20 of our largest customers, each with thousands of thinkcell users. You will build user communities and champion networks within those organizations, establish and maintain executive relationships, and expand the breadth of teams we reach. You will work in close partnership with the Account Manager who retains full commercial ownership of each account—you build the engagement and relationships that help create future commercial opportunities.
This is not a quota-carrying or account ownership role. You will not own renewals, revenue targets, or a book of business; your success will be measured by the strength of the customer programs you build, including active communities, developed champions, executive access, and broader engagement across each organization. You will be part of the North America Account Management team and collaborate closely with Customer Enablement and Solution Consulting in a tech-driven, startup-style environment backed by an established product.
Key Responsibilities
Stand up user communities inside assigned accounts: user groups, internal champion networks, practice-area forums
Find power users and develop them into champions through content, recognition, early access, and a direct line to our product team
Run the recurring programming that keeps a community alive between renewal cycles, from roundtables and showcases to office hours and onsite events
Map the executive landscape in each account and maintain the relationship plan with the Account Manager
Broker executive conversations: connect thinkcell leadership to the right customer executives and help orchestrate those meetings
Take us beyond the primary contact: map departments, find teams not yet using thinkcell, and open doors the Account Manager then works commercially
Track engagement depth per account and flag where we're single-threaded
Coordinate onsite engagements, workshops, and training programs with Customer Enablement and Solution Consulting
Keep stakeholder maps, engagement plans, and activity current in Salesforce
Your Profile
You have built customer programs: a user community, a customer advisory board, a champion program, or an executive engagement program.
6+ years of experience in customer marketing, customer advocacy, strategic customer success, or field engagement, ideally at an enterprise software company.
Bachelors degree
Proven ability to create outcomes in accounts you do not own: you influence and orchestrate, working through account owners rather than around them.
Strong executive presence, with the ability to build credibility with senior customer stakeholders and set up conversations for others to lead.
Strong program management skills, with the ability to run parallel workstreams across roughly 20 accounts without dropping threads.
Excellent presentation, facilitation, and written communication skills in both virtual and in-person settings.
Comfortable using go-to-market tools such as Salesforce and Gong.
Willingness to travel periodically for onsite customer engagements, workshops, and executive meetings.
Appreciation of our product and a willingness to develop a strong understanding of thinkcell's capabilities and customer use cases. Previous experience with thinkcell is a plus.
Based in Denver with the ability to work on-site at least three days per week, Tuesday through Thursday.
Proficiency in Microsoft Office, particularly PowerPoint.
We believe in a human hiring process, every application is personally reviewed.
Our Values
As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking:
We embrace change and challenge the status quo.
Ownership:
We take pride in our work and learn from our mistakes.
Customer First:
We prioritize delivering lasting value.
Unified Team:
We foster collaboration, respect, and integrity.
Strive for Excellence:
We set ambitious goals and pursue quality.
Why is thinkcell the right place for you?
We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 220 people, committed to innovation and excellence.
thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!
Join Our Journey
We encourage you to apply even if you don’t meet every requirement. At thinkcell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact.
Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.
Compensation: thinkcell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate paying an OTE of $130-$155k per year. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case, which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any thinkcell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. thinkcell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).
At thinkcell, we value diversity. Thinkcell is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
#LI-Hybrid #CustomerSuccess
Denver, Colorado, USA; We encourage applicants from all backgrounds to apply
Location: 5151 San Felipe, Suite 1800, Houston, TX 77056
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
SUMMARY:
The Client Manager works with and supports Producers, Client Advocates, Client Executives, Senior Client Managers and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.
Location: This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office.
Summary
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
RESPONSIBILITIES
• Answer and respond promptly to client inquiries via phone, mail and e-mail, in a professional and courteous manner,
adhering to agency guidelines.
• Maintain proper file documentation including properly documenting all phone calls, correspondence, faxes and emails in
Sagitta and Image Right.
• Prioritize workflow and follow standard procedures for processing applications, policy changes, renewals, endorsements,
audits and cancellations.
• Accurately process policy changes on carrier websites or via email. Follow up with carriers to ensure all applications and any
policy changes are processed in a timely manner.
• Assume ownership of customer concerns and feedback until a successful resolution is achieved.
• Review client exposures, loss experience and current coverage and provide proactive solutions, and recommend
appropriate products and services.
• Remarket accounts according to agency guidelines. Consider the current program and if warranted, provide other options
to the client.
• Assist with the solicitation of new accounts and retention of existing accounts. Looks for new sales opportunities by cross-
selling.
• Comply with all internal procedures and practices while demonstrating the ability to meet service performance and quality
standards.
• Work well within the team and contribute to the team effort by openly sharing insurance knowledge.
Skills & Qualifications:
• Minimum three (3) year prior Commercial Insurance experience
• Strong customer service skills with an ability to assess insurance coverage needs
• Excellent communication and diplomacy skills to resolve client issues
• Articulate, well organized, and focused
• Goal oriented and highly motivated and resourceful to achieve results
• Ability to work independently, as well as in a team environment
Educational requirement:
• Bachelor’s degree preferred - experience equivalent will be considered
• Broker’s license is required
• Insurance designation preferred
Technology: Proficient in Microsoft Office and relevant company proprietary databases, Experience with an agency management
system such as Sagitta is a plus.
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-LL1 #LI-Hybrid
Location: 1250 S. Capital of Texas Hwy Building 1, Suite 470 Austin, TX 78746
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
SUMMARY:
The Client Manager works with and supports Producers, Client Advocates, Client Executives, Senior Client Managers and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.
Location: This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office.
Summary
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
RESPONSIBILITIES
• Answer and respond promptly to client inquiries via phone, mail and e-mail, in a professional and courteous manner,
adhering to agency guidelines.
• Maintain proper file documentation including properly documenting all phone calls, correspondence, faxes and emails in
Sagitta and Image Right.
• Prioritize workflow and follow standard procedures for processing applications, policy changes, renewals, endorsements,
audits and cancellations.
• Accurately process policy changes on carrier websites or via email. Follow up with carriers to ensure all applications and any
policy changes are processed in a timely manner.
• Assume ownership of customer concerns and feedback until a successful resolution is achieved.
• Review client exposures, loss experience and current coverage and provide proactive solutions, and recommend
appropriate products and services.
• Remarket accounts according to agency guidelines. Consider the current program and if warranted, provide other options
to the client.
• Assist with the solicitation of new accounts and retention of existing accounts. Looks for new sales opportunities by cross-
selling.
• Comply with all internal procedures and practices while demonstrating the ability to meet service performance and quality
standards.
• Work well within the team and contribute to the team effort by openly sharing insurance knowledge.
Skills & Qualifications:
• Minimum three (3) year prior Commercial Insurance experience
• Strong customer service skills with an ability to assess insurance coverage needs
• Excellent communication and diplomacy skills to resolve client issues
• Articulate, well organized, and focused
• Goal oriented and highly motivated and resourceful to achieve results
• Ability to work independently, as well as in a team environment
Educational requirement:
• Bachelor’s degree preferred - experience equivalent will be considered
• Broker’s license is required
• Insurance designation preferred
Technology: Proficient in Microsoft Office and relevant company proprietary databases, Experience with an agency management
system such as Sagitta is a plus.
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-LL1 #LI-Hybrid
Location: 14881 Quorum Drive Suite 850, Dallas, TX 75254
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
SUMMARY:
The Client Manager works with and supports Producers, Client Advocates, Client Executives, Senior Client Managers and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.
Location: This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office.
Summary
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
RESPONSIBILITIES
• Answer and respond promptly to client inquiries via phone, mail and e-mail, in a professional and courteous manner,
adhering to agency guidelines.
• Maintain proper file documentation including properly documenting all phone calls, correspondence, faxes and emails in
Sagitta and Image Right.
• Prioritize workflow and follow standard procedures for processing applications, policy changes, renewals, endorsements,
audits and cancellations.
• Accurately process policy changes on carrier websites or via email. Follow up with carriers to ensure all applications and any
policy changes are processed in a timely manner.
• Assume ownership of customer concerns and feedback until a successful resolution is achieved.
• Review client exposures, loss experience and current coverage and provide proactive solutions, and recommend
appropriate products and services.
• Remarket accounts according to agency guidelines. Consider the current program and if warranted, provide other options
to the client.
• Assist with the solicitation of new accounts and retention of existing accounts. Looks for new sales opportunities by cross-
selling.
• Comply with all internal procedures and practices while demonstrating the ability to meet service performance and quality
standards.
• Work well within the team and contribute to the team effort by openly sharing insurance knowledge.
Skills & Qualifications:
• Minimum three (3) year prior Commercial Insurance experience
• Strong customer service skills with an ability to assess insurance coverage needs
• Excellent communication and diplomacy skills to resolve client issues
• Articulate, well organized, and focused
• Goal oriented and highly motivated and resourceful to achieve results
• Ability to work independently, as well as in a team environment
Educational requirement:
• Bachelor’s degree preferred - experience equivalent will be considered
• Broker’s license is required
• Insurance designation preferred
Technology: Proficient in Microsoft Office and relevant company proprietary databases, Experience with an agency management
system such as Sagitta is a plus.
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-LL1 #LI-Hybrid
Location: EMEA Remote
About
Customer.io
Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, I'm Matt Lane, Manager of Account Management at
Customer.io
, and I'm looking for a Senior Account Manager to join our EMEA team. This is a revenue ownership role — you'll manage a portfolio of mid-market and enterprise accounts, driving renewals, identifying expansion opportunities, and building the kind of relationships that make customers want to grow with us. You'll be part of a tight-knit EMEA team and a key commercial voice for the accounts you own.
This role is open to candidates based in the UK or Ireland only.
What we value
Commercial ownership — you treat your book of business like it's yours, because it is
Forecasting discipline and data-driven decision-making, not gut feel
Multi-threaded relationships — you build trust across the org, not just with one champion
Expansion through value, not feature gates or mechanical levers
Close partnership with Customer Success — you see CS as a collaborator, not a handoff
What you'll do
Own the full commercial strategy for a portfolio of mid-market and enterprise accounts — renewals, expansion, and churn mitigation
Drive growth by helping customers adopt
Customer.io
more strategically, identifying new use cases and articulating ROI clearly
Forecast renewal and expansion pipeline accurately with a clear, repeatable methodology
Build multi-threaded relationships from day-to-day operators to Directors and VPs, becoming a trusted commercial advisor
Partner closely with Customer Success on account health and with Sales on expansion deals
Engage Legal and Finance on complex renewals and collaborate cross-functionally to move deals forward
What we're looking for
3+ years in Sr. Account Management, Sales, or a related SaaS commercial role with direct ownership of a revenue number (5+ years preferred)
Experience managing $5m ARR, predominantly in the MM space
Proven ability to grow customer spend outside of overages or true-ups — genuine expansion through adoption and value articulation
A forecasting methodology you can walk through clearly — it doesn't need to be a named framework, just logic you own
Comfortable pulling usage data, tracking health scores, and building your own dashboards
Strong communicator — clear and persuasive with both technical and non-technical stakeholders
Based in the UK or Ireland
Compensation & Benefits
We believe in transparency. Starting salary for this role is $151,700k - $212,00k OTE USD(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
Take-Home Assignment
1-hour Assignment Review Call with the team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Vancouver, British Columbia
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As an
Account Director
at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. Our Partner Success team is made up of talented, collaborative people who are passionate about making public transit better, and at Via, the work we do together translates into
real impact
for the people who depend on it every day.
About the Role:
Own a portfolio of complex, high-value partner relationships, serving as the primary point of contact for executive city and agency leadership and setting the standard for how we show up at that level
Act as a trusted advisor and consultant to partners at the most senior levels, translating their ideas and community needs into revenue opportunities and driving decisions that shape service outcomes
Build and steward deep, long-term relationships with partners, acting as a strategic peer to senior leadership and spotting opportunities for service growth and revenue generation
Use service performance data to set the strategic direction for each partnership, ensuring decisions on quality, efficiency, and growth are grounded in evidence
Independently lead multi-year and highly complex contract renewals and service expansions, navigating high-stakes negotiations with executive stakeholders to increase year-on-year revenue
Champion new products and capabilities internally, influencing Via's roadmap and advocating for partners to facilitate the expansion of each partner's service size and scope
About You:
10+ years of relevant work experience in a client-facing role, with a track record of owning and growing strategic accounts independently at the most senior levels
Fluency in French and English is required for frequent client interaction.
Quantitatively inclined and data savvy; you use complex data sets to drive strategic decisions and influence senior stakeholders both internally and externally
An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
A reliable, motivated self-starter who shapes the way things are done and sets a standard others aspire to
A natural leader in every sense — someone whose judgment, presence, and way of operating raises the quality of the work and the people around them, regardless of title
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $160,000-$200,000 CAD
Comprehensive health, dental, and vision coverage with
100% company-paid premiums
starting on your first day of work.
A
Group RRSP & DPSP
with a company match.
Standard and extended job-protected
parental leave
options, with company-paid health benefits fully maintained during your leave
Additional wellness benefits
(including 24/7 virtual medicine, mental health practitioner coverage, EAP, and other wellness perks)
20 days of paid time off (PTO)
annually, plus paid provincial statutory holidays
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Toronto
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Senior Partner Success Manager
at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. This is a high-impact individual contributor role for someone ready to take full ownership of a strategic portfolio — working alongside talented, collaborative people who are passionate about making a real
impact
for the people who depend on public transit every day.
About the Role:
Own the success of advanced transportation systems across a portfolio of partners, serving as the primary point of contact for executive city and agency leadership and operating with a high degree of autonomy
Act as a trusted advisor and consultant to partners, translating their ideas and community needs into revenue opportunities and driving decisions that improve service outcomes
Build deep, long-term relationships with partners by identifying pain points, delivering solutions, and proactively recognizing opportunities for service growth and revenue generation
Lead the analysis of daily, weekly, and long-term service performance data, turning complex datasets into clear strategic decisions that improve quality, efficiency, and growth
Independently lead multi-year and complex contract renewals and service expansions, managing high-stakes negotiations with senior stakeholders to increase year-on-year revenue
Champion new products and capabilities internally, advocating for partners to facilitate the expansion of each partner's service size and scope
About You:
7+ years of relevant work experience in a client-facing role, with a track record of managing senior stakeholder relationships independently in consulting, customer success, or a high-growth company
Fluency in French and English is required for frequent client interaction.
Quantitatively inclined and data savvy; you don't just draw conclusions from complex data sets, you use them to drive strategic decisions and influence partners and internal teams alike
An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
A reliable, motivated self-starter who doesn't just thrive in fast-paced environments but helps shape the way things are done within them
An empathetic team player who takes pride in elevating those around them, and views success as a collective effort
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $145,000-$165,000 CAD
Comprehensive health, dental, and vision coverage with
100% company-paid premiums
starting on your first day of work.
A
Group RRSP & DPSP
with a company match.
Standard and extended job-protected
parental leave
options, with company-paid health benefits fully maintained during your leave
Additional wellness benefits
(including 24/7 virtual medicine, mental health practitioner coverage, EAP, and other wellness perks)
20 days of paid time off (PTO)
annually, plus paid provincial statutory holidays
There has never been a more exciting time to be on the cutting edge of public mobility.
Ready to join the ride?
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and customer success planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re a builder who loves helping customers solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Drive workflow adoption and value realization for a book of named accounts, ensuring customers expand their use of Notion and as a result, Notion sees high NRR
- Partner closely with the Solutions Consultant on account strategy for expansion and renewal, including owning the renewal opportunity for flat and at-risk customers
- Shape customer outcomes, strengthen executive and team-level partnerships, and contribute directly to predictable revenue through retention, renewal, and expansion impact
- Design and deploy workflows that solve specific business problems as a build-beside partner to the customer, translating goals into durable systems in Notion
- Partner with Solutions Consultants on account strategy, customer planning, and identifying and qualifying expansion opportunities within existing accounts
- Co-define, build, and manage against customer success plans that help every customer achieve their desired objectives and realize measurable value
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be the best build-beside partner for customers navigating new ways of working
- Innovate and iterate on Outcomes Architect programs that retain and grow customers while mitigating churn or contraction risk
SKILLS YOU'LL NEED TO BRING:
- Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and genuine comfort building live in software—you can co-design, configure, and troubleshoot with customers in the room
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
- Fluency in English and Italian
NICE TO HAVES:
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Familiarity with usage-based or consumption-based models and the ability to connect adoption patterns to commercial outcomes
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €94,000 - €105,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Japan
Are you an experienced Commercial and Contracts Manager with a passion for renewable energy?
We are continuing our international expansion and searching for experienced supply chain, Commercial and Contracts professionals to work on projects in Japan, the wider APAC region and internationally within offshore wind.
Role & Responsibility
Your role will entail developing and implementing a supply chain and commercial strategy, entering into contracts with the right suppliers, and supporting the realization of the project in accordance with the project procurement strategy and contract management strategy.
The planning, implementation and execution of commercial contracts and/or tender strategies.
Draft and negotiate contracts including service, consultancy, supply and installation contracts.
Provide guidance and advice to our clients on a variety of commercial and contractual matters.
On a day-to-day basis through the commercial process; tendering, negotiations, and contract execution; you will:
Lead and coordinate commercial, technical, financial and legal expertise from both our clients and within JUMBO, while in turn ensuring compliance with our clients governance and approval procedures;
Look to provide maximum value to our clients in terms of quality, price and schedule while minimizing risks;
Lead and perform the complete commercial process including issuing of requests for information, requests for proposals and tenders, evaluating proposals, recommending the award of and finalizing contracts;
Ensure that the commercial process is executed according to client policies and procedures, and documented in order to allow transparency and traceability throughout;
Identify all value items and their relationship within the scope of the commercial contracts and set the tender strategy according to a well-defined awarding criteria;
Coordinate the flow of information internally and externally keeping all stakeholders informed on progress;
Finalize the commercial and contractual deal as a basis for the contractual finalization through standard general conditions and/or managing exceptions to those together with legal and the main stakeholders;
Achieve maximum value while minimizing delivery, quality and performance risks. Find compromises and solutions to drive negotiations to a close under time pressure;
Actively participate in vendor relationship management, including: general communications and regular meetings, maintaining and improving vendor and market knowledge.
Who are we looking for?
We are seeking passionate and motivated commercial contract professionals that are aligned to our Vision and excited by the opportunities and challenges of working in a rapidly expanding international business. Ideally, you will have:
Experience in a similar role, preferably in a matrix organization.
Excellent communication skills in Japanese and English,
Ability to travel domestically and internationally as required to support delivery of your package of works.
Experience in major infrastructure and energy projects is welcomed.
Experience with leading and managing commercial contracts and tender processes.
Strong interpersonal, negotiation and communication skills.
Structured and methodical way of working.
Ability to project manage processes and lead negotiations.
About JCG
JUMBO Consulting Group is a highly experienced and specialized advisory that offers strategic services and project delivery consultancy for offshore wind, offshore transmission systems and energy island projects, covering the entire project lifecycle from early development, commercial contracts and construction to O&M.
Our services are founded on deep sector knowledge and delivery of contractual and commercial solutions within our core disciplines, development services, supply chain development, category-, procurement- and contract management and advisory.
JUMBO Consulting Group is headquartered in Copenhagen (DK) and has offices in Melbourne (AUS), Hamburg (DE), Aberdeen (UK), Warsaw (PL), Madrid (ES), Seoul (KR), Taipei (TW), Singapore (SG) and East Coast (US).
Take the Next Step:
If this sounds like your next challenge, apply directly or contact Mikkel Riisgaard at mri @jumbocg.com for a detailed discussion.
By submitting your CV and application to JUMBO Consulting Group, you consent to have your personal data processed and stored in our CV database for the purpose of recruitment.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As an Enterprise Account Manager, you will oversee a book of 60–70 Enterprise customers (750+ employees) and own the long-term relationship, overall account health, and commercial outcomes for your portfolio. You will be responsible for maintaining and growing revenue, driving adoption across Ramp’s product suite, and ensuring customers achieve meaningful business outcomes.
You will build strong relationships at all levels of your customers’ organizations — including operators, directors, VPs, and C-suite leaders — and be skilled at managing evolving needs and product configurations. Internally, you’ll work closely with cross-functional teams to support customer initiatives, coordinate efforts, and contribute insights that help shape Ramp’s product and operational processes.
WHAT YOU’LL DO
- Own a portfolio of ~60-70 Enterprise customers, with a clear responsibility to develop strategies for expansion, driving revenue for Ramp
- Lead customer conversations across all seniority levels, including operators, finance leadership, and C-suite executives, to ensure alignment and drive strong business outcomes
- Manage renewals end-to-end, from identifying the need to solution design, positioning, and negotiation
- Create and execute scalable account plans, highlighting areas of risk, opportunity, and long-term strategy
- Run regular touchpoints — status calls, optimization reviews, roadmap conversations, and QBRs — to keep customers engaged and successful
- Collaborate cross-functionally with Product, Sales, Support, CSMs, and Solutions teams to deliver a cohesive and high-quality customer experience
- Travel occasionally for customer on-sites, events, and internal summits
WHAT YOU NEED
- Minimum 6 years of quota-carrying SaaS sales experience in a closing role with strong prospecting, qualifying, negotiating, and closing skills
- Experience managing Enterprise or large Mid-Market accounts (500+ employees), ideally in a scaled book model
- Strong familiarity with Fintech, Payments, Finance/Accounting, or B2B SaaS
- Comfortable explaining product workflows, integrations, and technical requirements to both financial and technical stakeholders
- Ability to articulate financial value — ROI, cost savings, operational efficiency, and modernization impacts
- Strong communication and relationship-building skills, including comfort working with senior leadership and the C-suite
- Track record of meeting or exceeding revenue or growth targets in a fast-paced, evolving environment
- High level of ownership, adaptability, and comfort working through ambiguity
- Willingness to travel as needed
NICE TO HAVES
- Experience in financial services sales or selling to finance teams (e.g., Office of the CFO, controllers, accounting, or expense management)
- Experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: NYC Metro
About the role
The Enterprise AI and Digital Natives segment is Cloudflare's fastest growing and highest visibility market. This segment is dedicated exclusively to the largest organizations in the modern tech economy including premier SaaS platforms, hyperscale digital marketplaces, and leading AI labs. This is a deep infrastructure, developer centric play where technical alignment and deep engineering partnerships are our most critical currencies, resulting in Cloudflare’s largest and most complex enterprise agreements.
Digital Native AEs at Cloudflare sell into the most innovative companies in North America. In targeting high-growth, technologically advanced, and venture-backed companies, AEs are positioned to drive in-depth product discussions while communicating and demonstrating value quickly to customers. This role within the digital native segment focuses on both the acquisition of prospective Digital Native accounts, as well as the expansion of existing customer accounts. The ideal candidate will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams.
Responsibilities
Develop, execute, and maintain your territory plan to exceed quarterly sales targets and annual quota assignment.
Be an expert in three unique sales motions; new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.
Build a robust sales pipeline utilizing the four sourcing funnels: AE led outbound, BDR, Channel, and Marketing Inbound.
Develop and strategically leverage a deep technical understanding of the problems Cloudflare solves in order to drive a consultative sales motion.
Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates.
Accurately forecast, build commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations.
As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.
Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers.
Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer.
Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.
Desirable Skills, Knowledge, and Experience
5+ years sales experience selling B2B SaaS
Strong B2B discovery skills
Candidates have a point of view of industry trends and able to customize a client centric why change narrative
Track record of beating annual targets of $1M+ and successfully managing complex six figure deals
Experienced in multithreading into the C-suite and across an organization to manage a complex sales cycle
Self-motivated; entrepreneurial spirit
Bachelor's degree required
Software and system skills are a must (SFDC, Tableau, G-suite, MSFT suite)
Ability to travel up to 25% of the time.
Compensation
Compensation may be adjusted depending on work location.
For NYC based hires: Estimated annual salary of $269,000 - $360,000.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Minnesota
About the Role
At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion.
Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking and Developer Platforms).
Customer Adoption & Value Realization:
Lead and/or provide oversight to technical onboarding and implementation, serving as the primary executive and engineering contact for the customer. You will partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. You will proactively monitor dynamic customer health scores and telemetry to ensure rapid time-to-value and resolve integration bottlenecks.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion.
AI Orchestration & Workflow Automation:
Act as an "AI-Augmented" engineer. Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming your time for strategic customer advisory.
Desirable Skills, Knowledge, and Experience
Experience:
Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Technical Acumen:
Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.
Commercial Mindset:
Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication:
Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Bonus Points
Cloudflare AI Stack Experience:
Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem, specifically Workers AI, AI Gateway, and Vectorize.
Applied AI Knowledge:
Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures.
Coding/Scripting:
Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Compensation
This role features a competitive base salary and a variable commission structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
Compensation may be adjusted depending on work location. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Kyiv, Ukraine
Join our global team as a Regulatory Affairs Specialist in Ukraine.
Regulatory Affairs Specialist
is responsible for assigned projects and related tasks, applications and dossiers submissions, communication with clients and national authorities.
Position is in
Ukraine, Kyiv.
All CV's must be submitted in English language for an assessment.
Responsibilities:
Prepare and maintain regulatory submissions, registrations, renewals, variations for medicinal products and medical devices, and notifications for food supplements
Ensure compliance of products, labeling, packaging, and promotional materials with Ukrainian regulations
Monitor regulatory changes and assess their impact on the product portfolio
Liaise with regulatory authorities and external partners
Support product launches, lifecycle management activities, and compliance initiatives
Support pharmacovigilance activities, including the submission of safety-related documentation to regulatory authorities.
Coordinate implementation of safety-related labeling updates and variations
Collaborate with local and global PV teams on safety communications, regulatory commitments, and inspection readiness
Maintain regulatory documentation and databases
Vendors management
Participate in audits
Requirements
University degree in Pharmacy, Life Science, Medicine, or a related field
Fluent English, and Ukrainian languages
4-5 years experience in Regulatory Affairs with medicinal products, medical devices and food supplements
Excellent knowledge in the field of registration of medicinal products, medical devices and food supplements according to national rules
Time management skills
Ability to solve problems and make decisions
Benefits
Professional growth and career opportunities
International team and environment
Personal accident and business trip insurance
Additional health insurance
Remote/home based
Rewarding referral policy
Team building, global meetings
Location: United States (Remote); Seattle, Washington; San Francisco, California; Portland, Oregon
Workplace: Remote
ROLE SUMMARY
Join our Technical Services team as a Senior Platform Architect and drive transformational outcomes with Temporal. You’ll be the accountable technical owner from purchase to stable production, turning complex challenges into scalable, repeatable solutions. Shape delivery patterns, operational standards, and enablement strategies that accelerate customer success and create lasting competitive advantage across teams and environments.
Location: Must reside in the Western Time Zone.
WHAT YOU'LL DO
Own Production Readiness and Activation
- Act as the single owner of customers' scale-proof production readiness
- Drive the first production workflow and reduce time-to-production
- Establish guardrails and best practices for reliability, failure handling, scaling, and upgrades
- Make developers Temporal SDK experts, make customer platform architects Temporal Server and SDK best practice experts
- Set up alerting to catch issues before customers do
- Work on your assigned customers' most difficult problems
- Identify and remove activation blockers early before they become escalations
- Optimize costs and performance with customers
Run the Customer's Technical Program
- Build and execute a KPI-driven success plan tied to production outcomes
- Define standards for patterns, training, governance, and operational readiness
- Lead cross-functional coordination of Professional Services, Support, Partners, and internal teams, leveraging project management to ensure on-time, high-quality delivery
- Proactively manage technical risk, migrations, and architectural debt
Ensure Long-Term Technical Health
- Set and validate reliability, observability, and operational standards
- Monitor health signals and intervene before the customer knows they're happening
- Lead technical reviews, readiness checkpoints, and maturity assessments
- Certify teams and workloads as production-ready
Drive Adoption Through Production Success
- Surface growth signals based on usage, maturity, and confidence
- Partner with customers, Growth AEs and Solution Architects to unlock new workloads
- Translate production success into clear technical narratives for renewal and growth
- Advocate for customer needs and real-world patterns internally
WHAT YOU'LL BRING
- 6+ years of professional software engineering or solutions engineering experience
- Strong understanding of distributed systems, workflow orchestration, and reliability engineering principles
- Proficiency in at least one modern programming language such as Go, Java, TypeScript, or Python
- Experience building, deploying, and operating production systems at scale
- Demonstrated ability to debug complex technical issues and guide customers through resolution
- Strong customer-facing skills with the ability to communicate technical concepts clearly to diverse audiences
- Experience creating technical documentation, runbooks, and training materials
- Self-motivated with the ability to work independently while collaborating across teams
- Willingness to travel occasionally for customer engagements and team events
NICE TO HAVE
- Prior experience with Temporal or similar workflow orchestration platforms
- Experience with observability tools and practices for distributed systems
- Background in professional services, technical consulting, or solutions engineering roles
- Experience with Kubernetes, cloud platforms, and infrastructure-as-code tools
- Contributions to open source projects or developer communities
- Experience designing and delivering technical training or workshops
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Brownsville, WI Corporate Office ; Peoria, AZ
Senior Project Manager
Michels Underground Cable, Inc.
Location: Various | Full-time | Travel Required
Installing underground cables for power transmission, power distribution, renewable energy and communication networks is a necessary step in hardening the electrical grid, delivering reliable communication networks, and integrating renewable energy into our existing systems.
Michels Underground Cable, Inc.
is one of the most trusted underground line and duct bank contractors in the United States. We do it all – from directly burying or installing protective casing for solid and stranded conductors and copper, fiber optic and coaxial cable.
Our work improves lives. Discover how a career at
Michels Underground Cable, Inc.
can change yours.
Position Summary
As a
Senior
Project Manager
, you will be responsible for managing a phase of a large complex project or manage multiple large sized projects. This position is accountable for all aspects of a projects success from the initial proposal/bidding process, to meet or exceed the clients’ expectations, to the profitable completion of the jobs, with a special emphasis on safety performance. It is essential to be reliable, self-motivated, goal oriented, organized and professional. Critical for success are excellent verbal and written communication skills, and the abilities to work well in teams and quickly make decisions. This role will support data center and mission critical projects while focusing on medium voltage (MV) duct banks, substation feeds, underground transmission, and campus distribution systems.
Why Michels Underground Cable, Inc.?
Customers trust us to build cables that will be out of sight, but in high demand
Our steady, strategic growth revolves around a commitment to quality.
Family‑owned and operated organization with long‑term stability
We invest an average of
$5,000 per employee per year
in training and career development.
We perform
high-impact, essential work
that supports homes, businesses, and communities.
A culture where
everyone shares responsibility for safety
, regardless of title
We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why You?
You like to surround yourself with dedicated, value-driven people.
You thrive on new challenges and evolving technologies.
You think “we’ve always done it this way” is not a good enough reason.
You want to know your efforts are recognized and appreciated.
You like making your own decisions—with the right support.
You want to be part of a team that improves lives through essential infrastructure.
What It Takes
10+ years of related experience, or equivalent combination of education and experience
Experience working on medium voltage (MV) duct banks, substation feeds, underground transmission, or campus distribution systems for data centers
Experience with Project Management software (Primavera, HCSS, etc.)
Must possess a valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record as determined by the Michels Review Team
Ability to travel and commit to long term onsite projects
Desired Qualifications
Bachelor’s degree in Project Management, Construction Management, Engineering, or related field
Join a company that powers progress. Be a part of Michels Underground Cable, Inc.— where you don’t just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Milwaukee, WI ; St. Louis, MO ; Waco, TX
Senior Project Manager
Michels Underground Cable, Inc.
Location: Various | Full-time | Travel Required
Installing underground cables for power transmission, power distribution, renewable energy and communication networks is a necessary step in hardening the electrical grid, delivering reliable communication networks, and integrating renewable energy into our existing systems.
Michels Underground Cable, Inc.
is one of the most trusted underground line and duct bank contractors in the United States. We do it all – from directly burying or installing protective casing for solid and stranded conductors and copper, fiber optic and coaxial cable.
Our work improves lives. Discover how a career at
Michels Underground Cable, Inc.
can change yours.
Position Summary
As a
Senior
Project Manager
, you will be responsible for managing a phase of a large complex project or manage multiple large sized projects. This position is accountable for all aspects of a projects success from the initial proposal/bidding process, to meet or exceed the clients’ expectations, to the profitable completion of the jobs, with a special emphasis on safety performance. It is essential to be reliable, self-motivated, goal oriented, organized and professional. Critical for success are excellent verbal and written communication skills, and the abilities to work well in teams and quickly make decisions. This role will support data center and mission critical projects while focusing on medium voltage (MV) duct banks, substation feeds, underground transmission, and campus distribution systems.
Why Michels Underground Cable, Inc.?
Customers trust us to build cables that will be out of sight, but in high demand
Our steady, strategic growth revolves around a commitment to quality.
Family‑owned and operated organization with long‑term stability
We invest an average of
$5,000 per employee per year
in training and career development.
We perform
high-impact, essential work
that supports homes, businesses, and communities.
A culture where
everyone shares responsibility for safety
, regardless of title
We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why You?
You like to surround yourself with dedicated, value-driven people.
You thrive on new challenges and evolving technologies.
You think “we’ve always done it this way” is not a good enough reason.
You want to know your efforts are recognized and appreciated.
You like making your own decisions—with the right support.
You want to be part of a team that improves lives through essential infrastructure.
What It Takes
10+ years of related experience, or equivalent combination of education and experience
Experience working on medium voltage (MV) duct banks, substation feeds, underground transmission, or campus distribution systems for data centers
Experience with Project Management software (Primavera, HCSS, etc.)
Must possess a valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record as determined by the Michels Review Team
Ability to travel and commit to long term onsite projects
Desired Qualifications
Bachelor’s degree in Project Management, Construction Management, Engineering, or related field
Join a company that powers progress. Be a part of Michels Underground Cable, Inc.— where you don’t just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Bedford Park, IL ; Montgomery, IL ; Otsego, MN
Associate Project Manager
Michels Underground Cable, Inc.
Location: Various | Full-time | Travel Required
Installing underground cables for power transmission, power distribution, renewable energy and communication networks is a necessary step in hardening the electrical grid, delivering reliable communication networks, and integrating renewable energy into our existing systems.
Michels Underground Cable, Inc.
is one of the most trusted underground line and duct bank contractors in the United States. We do it all – from directly burying or installing protective casing for solid and stranded conductors and copper, fiber optic and coaxial cable.
Our work improves lives. Discover how a career at
Michels Underground Cable, Inc.
can change yours.
Position Summary
As an Associate Project Manager
, you will be under direct supervision, serving as project support by planning, organizing, and implementing project management principles. This position must demonstrate an understanding of how the business runs, how changing circumstances are handled, and who to contact when there are questions. It is essential to possess excellent verbal and written communication skills. Critical for success are the abilities to work independently and as a part of a team, meet deadlines, and anticipate and meet internal customer needs. The Associate Project Manger will assist on essential project duties including cost and labor tracking, material submittals, subcontractor management, contract compliance, etc. that will optimize performance, productivity, and reduce costs.
Why Michels Underground Cable, Inc.?
Customers trust us to build cables that will be out of sight, but in high demand
Our steady, strategic growth revolves around a commitment to quality.
Family‑owned and operated organization with long‑term stability
We invest an average of
$5,000 per employee per year
in training and career development.
We perform
high-impact, essential work
that supports homes, businesses, and communities.
A culture where
everyone shares responsibility for safety
, regardless of title
We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why You?
You like to surround yourself with dedicated, value-driven people.
You thrive on new challenges and evolving technologies.
You think “we’ve always done it this way” is not a good enough reason.
You want to know your efforts are recognized and appreciated.
You like making your own decisions—with the right support.
You want to be part of a team that improves lives through essential infrastructure.
What It Takes
1-3 years of experience in utilities, project management, and/or construction management
Proficiency with Microsoft Office Suite
Must possess a valid driver license for the type(s) of vehicles which may be driven,
and
an acceptable driving record as determined by the Michels Review Team
Desired Qualifications
Bachelor’s degree in Project Management, Construction Management, Engineering, or related field
Join a company that powers progress. Be a part of Michels Underground Cable, Inc.— where you don’t just build projects, you build a career.
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$65,000
—
$85,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Brownsville, WI Corporate Office
Associate Project Manager
Michels Underground Cable, Inc.
Location: Various | Full-time | Travel Required
Installing underground cables for power transmission, power distribution, renewable energy and communication networks is a necessary step in hardening the electrical grid, delivering reliable communication networks, and integrating renewable energy into our existing systems.
Michels Underground Cable, Inc.
is one of the most trusted underground line and duct bank contractors in the United States. We do it all – from directly burying or installing protective casing for solid and stranded conductors and copper, fiber optic and coaxial cable.
Our work improves lives. Discover how a career at
Michels Underground Cable, Inc.
can change yours.
Position Summary
As an Associate Project Manager
, you will be under direct supervision, serving as project support by planning, organizing, and implementing project management principles. This position must demonstrate an understanding of how the business runs, how changing circumstances are handled, and who to contact when there are questions. It is essential to possess excellent verbal and written communication skills. Critical for success are the abilities to work independently and as a part of a team, meet deadlines, and anticipate and meet internal customer needs. The Associate Project Manger will assist on essential project duties including cost and labor tracking, material submittals, subcontractor management, contract compliance, etc. that will optimize performance, productivity, and reduce costs. This role will support data center and mission critical projects while focusing on medium voltage (MV) duct banks, substation feeds, underground transmission, and campus distribution systems.
Why Michels Underground Cable, Inc.?
Customers trust us to build cables that will be out of sight, but in high demand
Our steady, strategic growth revolves around a commitment to quality.
Family‑owned and operated organization with long‑term stability
We invest an average of
$5,000 per employee per year
in training and career development.
We perform
high-impact, essential work
that supports homes, businesses, and communities.
A culture where
everyone shares responsibility for safety
, regardless of title
We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why You?
You like to surround yourself with dedicated, value-driven people.
You thrive on new challenges and evolving technologies.
You think “we’ve always done it this way” is not a good enough reason.
You want to know your efforts are recognized and appreciated.
You like making your own decisions—with the right support.
You want to be part of a team that improves lives through essential infrastructure.
What It Takes
1-3 years of experience in utilities, project management, and/or construction management
Proficiency with Microsoft Office Suite
Must possess a valid driver license for the type(s) of vehicles which may be driven,
and
an acceptable driving record as determined by the Michels Review Team
Desired Qualifications
Bachelor’s degree in Project Management, Construction Management, Engineering, or related field
Join a company that powers progress. Be a part of Michels Underground Cable, Inc.— where you don’t just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
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