Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role:
Lyra is seeking an experienced Director of Marketing to scale our Health Plans & Health Systems (HP/HS) vertical. In this leadership role, you will oversee end-to-end marketing across the entire HP/HS ecosystem—driving referring provider engagement, B2B/B2B2C messaging, and member acquisition.
Reporting directly to the SVP, Solutions & Commercialization, you will serve as the marketing leader for this high-growth vertical. You will build and empower a high-performing AI-native marketing organization, oversee cross-channel strategy, align clinical and product offerings with go-to-market execution, and serve as a key partner to business development, account management, and clinical leadership.
Responsibilities
Set Marketing Strategy: Define and execute the multi-channel GTM marketing roadmap for Lyra’s Health Plan and Health System lines of business to drive vertical growth and commercial objectives.
Drive Brand Awareness & Positioning: Elevate Lyra’s brand authority among health plan executives, health system leaders, and provider networks with high-impact activations and campaigns. Architect high-impact positioning and product marketing strategies into compelling value propositions that accelerate large-scale health plan and health system deal conversion.
Grow Membership: Oversee member acquisition, digital partner channels, B2B2C engagement, and field marketing across regional and national growth priorities.
Direct & Scale the Marketing Team: Build and scale an AI-enabled marketing function with a high-performance culture centered on data-driven experimentation, empathy, and continuous learning. Collaborate with internal shared service partners and external agencies.
Lead Cross-Functional Alignment: Partner with BD, Customer Success, Product, and Clinical to drive market demand and support key accounts.
Own ROI & Key Metrics: Track and optimize performance KPIs, including provider lead generation, member enrollment, and marketing campaign ROI.
Qualifications
12+ years of progressive marketing experience in healthcare, health-tech, health plans, or health systems.
5+ years of team management experience, with a proven track record of leading managers, scaling teams, and building cross-functional organizations.
Healthcare Domain Expertise: Deep understanding of health plan dynamics, health system referral models, B2B2C healthcare enrollment, and provider engagement strategies.
Full-Funnel Capabilities: Proven expertise spanning brand positioning, product marketing, performance/consumer acquisition, and field/provider marketing.
Master Storyteller: Exceptional ability to translate connect complex clinical outcomes, technical capabilities, and healthcare mechanics with the unique needs of members and customers.
Data-Driven Leader: Highly analytical with deep experience connecting marketing strategy directly to top-line business goals, revenue targets, and customer retention.
Preferred Experience
Prior experience working in a fast-paced, high-growth healthcare or tech-enabled services environment.
Experience managing regional multi-market activations and national health system launch expansions.
Deep passion for mental health access and transforming the behavioral healthcare ecosystem.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Director, Marketing, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $150,000 to $206,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: Morris County, NJ
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Ennoble Care believes giving care is an Honor
We are looking for a compassionate, dedicated Certified Home Health Aide (CHHA) to join our growing Hospice Company for ou
r Morris County, NJ
region.
Duties:
The caregiver (CHHA) will be responsible for:
Care for census of 5-6 patients
Provides or assists in ADL activities; personal hygiene, grooming, mouth, skin care and nails.
Provides assistance in toileting, positioning and transfer activities, frequent turning and positioning of a bed bound resident/patient.
Assists with the prescribed exercise and ROM activities which the resident/patient and Hospice aide have been taught by the Hospice Nurse.
Assists with light housekeeping of individual's personal unit or room, including changing of bed linen and patient’s laundry.
Feeds and assists with meals.
Reports any changes in resident's/patient's condition to the Nurse.
Looking for full-time and tuck-ins
Qualifications:
In NJ, homemaker-home health aide means a person who has completed a training program approved by the New Jersey Board of Nursing and who is so certified by the Board in accordance with NJSA 45:11-23 et seq and NJAC 13:37.
Received a minimum of 75 hours of classroom and supervised practical training with at least 16 hours devoted to supervised practical training and with at least 16 hours of classroom instruction completed.
One year experience as a CNA, hospice aide or home health aide. (Hospice preferred)
At least 18 years old.
Must be a licensed driver with an insured automobile in good working order.
The ability to communicate well, both verbally and in writing.
Starting at $20.00 an hour
#black
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: GE; PL
Workplace: remote
Overview:
SOFTSWISS is hiring a Customer Service Specialist to join our Game Aggregator team. You’ll support client operations and project configuration, working closely with clients and other Game Aggregator teams.
About Product:
Game Aggregator:
The SOFTSWISS Game Aggregator is a high-load casino games API platform that connects operator platforms to multiple remote game servers via a single integration.
Behind the product is a team of engineers, DevOps specialists, integration experts, account managers, and partnership professionals who ensure reliable, secure, and scalable operations for operators worldwide. You’ll solve complex technical challenges and help power one of the industry’s leading aggregation platforms.
Purpose of the role:
You’ll support the setup and ongoing operation of client projects by processing requests, checking functionality, managing documentation, and communicating important changes to clients.
Key responsibilities:
Process requests to enable new providers and currencies for the casino.
Check the functionality of newly enabled providers and currencies in the casino.
Collect required documents from clients and check that all necessary documents are provided according to the required list.
Perform technical configuration of new projects.
Prepare invoices and various reports for clients.
Communicate with clients and collaborate with other Game Aggregator teams.
Inform clients about important changes and monitor the implementation of these changes.
Required Experience:
Written and spoken English at B1–B2 level.
Written and spoken Russian at least B2+ level.
Strong self-organisation, multitasking skills, and attention to detail.
Ability to prioritise tasks effectively.
Ability to independently search for, analyse, and systematise information.
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
УдалённоjuniorGE; PL
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Location: Bel Air, MD
Clinic Director/Physical Therapist – Outpatient Ortho
Hickory/Bel Air, MD
Lead Your Outpatient Physical Therapy Team with Us!
At
Drayer Physical Therapy
, part of the Upstream Rehabilitation network, you can advance your leadership career while still making an impact through exceptional patient care.
We’re hiring a Clinic Director who is an experienced, licensed Physical Therapist passionate about developing clinicians, elevating patient outcomes, and creating a positive, high-performing clinic culture.
Why Clinic Directors Choose Drayer Physical Therapy
Competitive Clinic Director compensation: $90,000 -105,000 / year
Monthly clinical and leadership bonus opportunities
Student loan repayment assistance – directly applied to your principal balance
100% employer-paid medical insurance premium option available
Dental and Vision insurance
401(k) with company match
Generous PTO and paid holidays
Leadership onboarding, mentorship, and ongoing development
Path to multi-site leadership or clinic ownership/partnership
Modern clinical technology that reduces documentation time so you can focus on patients and your team
Supportive regional leadership and a collaborative community of Clinic Directors
What You’ll Do as a Clinic Director
Lead, mentor, and support your team of Physical Therapists and clinical staff
Foster a positive, patient-centered environment with high standards for clinical care
Provide direct patient care using individualized, evidence-based treatment plans
Oversee clinic operations including patient experience, clinical performance and scheduling
Build and nurture relationships with local referral sources and community partners
Partner with leadership to meet clinic goals and support overall growth
Continue developing your leadership and clinical skills through Upstream’s professional development programs
Qualifications
Graduate of an accredited Physical Therapy program (DPT or equivalent)
Active
Maryland
Physical Therapist license (or eligible)
Leadership experience preferred; passion for developing others required
A Better Place to Build Your PT Leadership Career
When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic.
Our central support teams handle the administrative work so you can focus on what matters most — your patients, your team, and your clinic.
With more than 1,200 clinics across 26 brand partners, we lead the industry in clinical outcomes. We leverage data, technology, and innovative tools to reduce administrative burden and support your success as a leader.
You’ll join an incredible community of clinicians who shape our culture, support one another, and have fun along the way. It’s easy to see why so many Physical Therapists grow into leadership at Upstream.
Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background, and geographic location of the clinic.
Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process.
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Location: Melbourne, Victoria, Australia
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Driving
Capital.com
’s regulated expansion in Australia, you will support our Chinese-speaking clients, you'll be a trusted first point of contact, guiding clients through onboarding, KYC, and our trading platform while resolving their questions across different channels.
You'll play a central role in building the trust and long-term satisfaction that keeps clients trading with us, all while working closely with teams across the business to deliver a seamless client experience. This is a great opportunity to combine strong communication skills with a growing interest in financial markets, in a fast-paced, international environment.
Responsibilities:
• Deliver responsive, high-quality support to clients at every account level, resolving inquiries and issues promptly across live chat, email, and phone.
• Guide clients through the KYC verification process, ensuring a smooth and fully compliant onboarding journey.
• Walk clients through the trading platform, showcasing its key features and tools to help them trade with confidence.
• Build lasting client trust and satisfaction through professional, well-informed support and platform training.
• Stay closely attuned to the competitive landscape and financial markets to provide clients with accurate, up-to-date guidance.
• Gather and analyze client feedback to identify opportunities that enhance the overall client experience.
• Collaborate closely with other departments, maintaining open communication to resolve client issues efficiently.
Requirements:
• Fluency in English and Chinese (C1+), with the ability to communicate clearly and professionally in both language.
• Strong interpersonal skills, with a natural ability to build rapport with clients and colleagues alike.
• A solutions-oriented mindset, with the ability to listen closely to both client and team needs and respond effectively.
• Excellent verbal and written communication skills.
• Flexibility to work rotating shifts on a weekly schedule.
What will you get in return:
•
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
•
Work-Life Harmony:
Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
•
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
•
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
•
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
•
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
•
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: London
Principal Engineer – Corporate IT
About Us
Globally acknowledged for its trustworthiness, integrity, and accuracy, the Financial Times is a leading news organisation. It aims to offer quality information and services internationally.
At the FT, curiosity flourishes and ambitious thinking is appreciated. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and motivate you. With no set route, you’ll uncover new skills and build a career that can lead you anywhere.
Develop a newsworthy career at the FT.
Our Commitment to Diversity, Equity and Inclusion
We believe in the strength of diverse viewpoints and want every voice in our organisation to be acknowledged, respected and appreciated. A nurturing workplace is one where employees feel free to be themselves and perform at their highest potential. We are dedicated to eliminating obstacles for all, particularly focusing on challenges encountered by underrepresented groups.
The Role
Corporate Technology is part of Internal Products and manages the technology solutions that support several of the FT’s key internal business functions, including People, Finance, and Procurement. This area encompasses significant enterprise platforms like Oracle Fusion and Workday, as well as specialized platforms, integrations, data flows, and in-house developed tools.
As Principal Engineer – Corporate Technology, you will lead senior engineering efforts across this area. You will define the engineering strategy for the domain and collaborate with Engineering Leads and senior engineers. Together, you will ensure our platforms and services remain secure, resilient, scalable, well managed, and adaptable to business needs.
A key part of the role is to establish and enhance a solid engineering leadership approach across Corporate Technology. You will assign clear ownership and accountability to individual platforms. You will also offer technical direction, mentoring, and oversight to maintain a unified and sustainable technology infrastructure.
Partnering with Product, Architecture, Security, Data, and senior participants from People, Finance, and Procurement, you will develop technology strategy and roadmaps. You will find opportunities to simplify and modernise the estate. You will lead engineering for large-scale transformation efforts.
Key Responsibilities
Define the engineering vision for Corporate Technology covering People, Finance, and Procurement platforms and services, converting FT and Internal Products technology strategy into specific priorities and roadmaps.
Deliver senior technical direction across enterprise platforms, integrations, data flows, and internally developed capabilities.
Work with Architecture and Engineering Leads to establish appropriate technical standards, patterns and guardrails, ensuring significant decisions consider security, resilience, scalability, operability, maintainability and cost.
Recognize systemic technical risks, lifecycle challenges, technical debt, and possibilities to simplify the technology estate, cut down on duplication, and boost interoperability.
Ensure Engineering Leads have clear accountability for the engineering, operation and continuous improvement of their platforms, with consistent expectations for engineering quality and technical ownership.
Support complex technical decisions and issues spanning multiple platforms, while creating appropriate autonomy for Engineering Leads.
Direct and cultivate Engineering Leads and senior engineers, improving technical judgement, platform ownership, succession, and specialist capability across the domain.
Offer senior engineering direction for key People, Finance, and Procurement technology efforts, ensuring new capabilities are transferred into lasting internal stewardship.
Support platform selection, implementation and major technology investment decisions, challenging approaches that introduce unnecessary complexity, operational risk or long-term dependency.
Maintain oversight of operational performance and technology risk, including reliability, observability, incident and change management, disaster recovery and business continuity.
Ensure platforms meet relevant FT security, data governance, compliance and technology standards.
Strengthen internal capability and knowledge to reduce unnecessary reliance on individual specialists, vendors and implementation partners.
Build strong relationships across People, Finance, Procurement, Product and Technology, helping collaborators understand technical trade-offs, risks and investment requirements.
Collaborate with Architecture, Security, Data, and other engineering leaders on decisions that span organisational or technology boundaries, representing Corporate Technology in relevant FT engineering and technology forums.
Required Skills and Experience
Extensive background in senior engineering leadership within a complex technology organisation, including management across multiple enterprise platforms, products or technology capabilities.
Solid knowledge of enterprise SaaS ecosystems and the engineering methods necessary to integrate, operate, and develop business-critical platforms effectively.
Experience with leading enterprise platforms like Oracle Fusion, Workday, or similar People, Finance, or ERP systems.
Solid grasp of contemporary integration methods, APIs, data flows, and cloud technologies.
Experience leading technology through significant transformation, implementation or modernisation programmes.
Experience establishing clear technical ownership and sustainable operating models for business-critical platforms.
Solid grasp of reliability, security, operational risk, and technology lifecycle management.
Experience working effectively with third-party technology vendors, implementation partners and managed service providers while maintaining strong internal ownership.
Experience leading and developing Engineering Leads, senior engineers or other experienced technical professionals, including coaching leaders and creating clear decision rights and accountability.
A track record of influencing senior business and technology collaborators and translating complex technical considerations into clear, pragmatic decisions.
Experience formulating technology strategies and roadmaps spanning multiple platforms or capabilities.
Strong technical judgement, with the ability to balance longer-term technical direction with delivery and business priorities.
Desirable
Experience with Oracle Fusion, Workday, and their broader technology environments.
Experience working with Finance, People, Procurement or other enterprise business capabilities.
What's in it for You?
Our benefits differ depending on the location, but we are dedicated to offering top-tier perks at all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships, and opportunities to contribute to the community. Full details of our benefits are available here.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Let us know if you require any reasonable modifications or accommodations as part of the application process or to support your participation in an interview. If you want to discuss your needs or have any questions, please email talent@ft.com and a member of our team will be pleased to help.
Further Information
At the FT, we value innovation and technology and recognize that candidates might bring AI tools into their application process. You are welcome to harness AI to help with your application. However, it remains important that all details are authentic and accurately describe your skills, experience, and qualifications.
Candidates should be aware that AI may be monitored during the application process to maintain fairness and transparency for everyone involved.
Please be cautious of fake job listings and offers pretending to come from the Financial Times. Genuine roles will ask you to apply only via the official Financial Times careers website. The FT will never request financial details, payments, or referrals to outside parties during recruitment. If you doubt a job's authenticity or notice suspicious activity, email talent@ft.com.
Location: Ukraine
Areas of Responsibility
As a key member of the development team, you will work on dedicated projects in direct dialogue with our partner in order to solve a variety of development issues.
The majority of our projects are on the latest version of NAV - as a team, we tend to work on larger and/or technically challenging NAV installations.
Personality & Experience
2+ years of Microsoft Dynamics NAV development experience or 3+ years of noteworthy experience developing other ERP systems.
Good knowledge of the functionality/modules in NAV.
At least Intermediate English spoken skills and good communication skills.
Ability and desire to work in a low hierarchy and high freedom/responsibility environment.
Bachelor’s Degree in Information Technology, Computer Science, or related field.
.NET/C# hands-on experience would be a plus.
Company offer
Flexible hours, remote work & work-life balance.
Vacation days (20 days), paid sick leave & short Fridays.
Competitive salary with annual reviews.
Medical insurance, corporate psychologist & social fund.
Direct customer communication & a Scandinavian-style, low-bureaucracy culture.
MS certifications & Business Central Academy.
Language lessons, technical workshops & external courses.
Referral program & tax assistance.
Online/offline events, office gatherings, family picnics & sports activities.
Location: United States; Romania; Pakistan; Georgia; Bulgaria; Canada; Egypt; Serbia; Azerbaijan; India; Indonesia; Germany; Kazakhstan; Ukraine; Spain; Netherlands; Armenia; Hungary; United Kingdom; Portugal; Moldova; Philippines; Poland
Workplace: Remote
ABOUT ISPEEDTOLEAD
iSpeedToLead is a US real estate technology company building a marketplace for future customers. Our platform helps businesses access homeowner opportunities with greater transparency and control. The next stage of growth depends on a dependable supply of seller opportunities from partners who have a direct, permissioned relationship with homeowners.
THE OPPORTUNITY
We are hiring a hands-on Supply Growth & Partnerships Lead to create that partner channel. You will personally source and win US business partners, design the commercial and operating model, and stay involved until a signed partnership produces accepted referrals consistently. This is a builder role with broad ownership across acquisition, activation, partner performance and the playbook for a future team.
Relevant partners may include brokerages and agent networks, homebuilders, mortgage and home-services businesses, and original publishers or lead suppliers. The common thread is a credible route to homeowners considering a sale, clear permission to share their information, and a repeatable path to qualified opportunities.
WHAT YOU WILL DO
- Map promising US partner segments, develop a target list and run your own outreach and discovery.
- Understand each partner's homeowner journey, incentives and ability to generate seller referrals; qualify opportunities before investing in a launch.
- Negotiate commercial terms, referral rights, data provenance, consent and handoff expectations with internal stakeholders.
- Launch and activate partners: define the referral workflow, enable partner teams, troubleshoot early handoffs and reach the first accepted opportunities.
- Track activation, accepted volume, lead quality, conversion, refunds, payouts and contribution by partner and channel. Use those results to improve, expand or stop programs.
- Build a repeatable operating playbook, reporting cadence and partner experience; coach colleagues and help shape a small partnerships team when the channel economics support it.
- Work closely with supply operations, product and sales so partner promises match the customer experience and every opportunity has clear permission and provenance.
WHAT SUCCESS LOOKS LIKE
In your first months, you will establish a focused partner pipeline, launch initial partnerships and make their results visible from first referral through accepted supply. Over time, success means more active partners producing dependable, high-quality homeowner opportunities with commercial terms that work for both sides. We will agree specific targets after reviewing the starting pipeline and channel economics together.
WHAT WE ARE LOOKING FOR
- Hands-on experience personally originating US B2B partnerships and taking them from first conversation to signed agreement, launch and recurring production.
- Evidence that you can explain the partnerships you owned: the partner's role, commercial terms, permissions, activation steps and measurable results. Confidential figures can be anonymized.
- Strong independent prospecting, consultative discovery, negotiation and commercial judgment.
- Comfort using funnel and unit-economics data to make decisions about partner quality and investment.
- Clear written and spoken English, reliable follow-through and the ability to work across commercial, operational and product teams.
- Experience coaching colleagues or managing a small commercial team while remaining willing to own deals directly.
ESPECIALLY RELEVANT EXPERIENCE
Seller-side real estate partnerships, brokerage or agent networks, residential services, mortgage or homebuilder partnerships, original lead suppliers and publishers, and referral programs that produced attributable homeowner opportunities.
WORK MODEL AND OPPORTUNITY
This is a full-time, remote role with regular overlap with US business hours. We can consider candidates in the locations listed above; direct success with US businesses matters more than where you live. You will have ownership of an important growth channel, close collaboration with the teams that receive partner supply, and room to build the process and team as results develop.
HIRING PROCESS
We review your application and evidence of personally owned partnerships, then hold interviews focused on your work and operating judgment. The process may include a paid practical assessment, with scope and payment agreed in advance. We value attributable outcomes over company names or job titles.
Location: Madrid, Spain
Play it. Break it. Perfect it.
At Universally Speaking, you don’t just play games you make them flawless. We’re looking for linguistic perfectionists who live for precision and care deeply about great gaming experiences. You’ll dive into new worlds, spot every linguistic bug, and make sure every word, phrase, and line feels right. It’s hands-on, it’s fast-paced, and it’s all about ensuring players across the globe get the best possible version of the game.
What you’ll be doing
•You’ll work side by side with talented testers, translators, and developers, reporting issues clearly and working relentlessly to make sure they’re fixed. If you’re motivated by detail, passionate about games, and ready to be part of something that shapes how players experience them you’ll fit right in.
•You’ll be the guardian of language in every game you touch making sure every word, menu, and in-game message feels natural, accurate, and culturally right.
•You’ll test games like a pro, following our proven Universally Speaking LQA methods that define the industry standard for linguistic quality. Every detail counts, and you’ll make sure nothing slips through.
•Your reports will make a difference: you’ll use professional bug databases to describe linguistic issues clearly, track progress, and verify that fixes hit the mark.
•You’ll evolve from tester to trusted LQA expert across everything from indie gems to AAA blockbusters owning your projects and mastering the full testing cycle from start to finish.
•You’ll write and refine test cases, document your findings, and set the bar for best practices in LQA.
•You’ll collaborate with developers and fellow testers early in the process, helping shape how each game’s localisation is tested and improved.
•And beyond that, you’ll constantly look for smarter, faster, better ways to do things taking initiative to optimize workflows, share knowledge, and raise the standard for everyone around you.
Requirements
What you’ll bring to the game
•You’re someone who notices the smallest details others miss, and you can’t rest until everything’s perfect. You speak Czech like it’s second nature and handle English with confidence, both written and spoken.
•Games are your thing you live them, breathe them, and you care how they sound, look, and feel. You thrive in a team that moves fast and works under pressure, never losing focus or quality along the way.
•You’re proactive, determined, and naturally curious about how things work. You use that curiosity to make improvements and find better ways to deliver great results.
•You’re nimble with tech: comfortable using databases, spreadsheets, testing tools, and the usual suspects in MS Office. Organisation and accuracy are your companions.
•And of course you already have the right to work in Spain. This role needs you in the office, part of the action, not remote.
Extra Points for
•Experience in LQA, translation, or proofreading you’ve seen how words take shape across languages.
•Familiarity with translation systems.
•Previous use of test case management tools or text editing platforms.
•An understanding of gaming trends and the culture behind them.
•A degree in linguistics or a related field it’s great background, but not a deal-breaker.
What's in it for you?
•A chance to turn your passion for games into a full-time career getting hands-on with titles before anyone else does.
•A dynamic, international team where creativity and precision go hand in hand. You’ll work with people who share your obsession with quality and detail.
•Full-time stability with a Monday–Friday schedule, so your evenings and weekends stay yours.
•An onsite environment that keeps the buzz alive collaborate face to face with talented testers and developers in our modern office at Alvento Business Park, Madrid.
•Opportunities to grow your skills through real-world experience in LQA, translation technology, and project management.
•A culture built around teamwork, learning, and the satisfaction of knowing you help shape how millions of players experience their favourite games.
Benefits
We don’t just make games better we make work better too. At Universally Speaking Madrid, you’ll enjoy benefits designed to support your growth, wellbeing, and career journey.
•Free daily transportation to and from the office get to work with ease.
•Career growth and learning opportunities to help you level up professionally.
•Paid training with leading specialists in the games industry learn from the best.
•A culture built on diversity, equity, and inclusion your voice always matters here.
•A rewarding referral program bring great people in and get recognised for it.
Ready to join the game?
If reading this made you think, “That’s me” then we want to hear from you. Apply now and start shaping the worlds players will explore next. At Universally Speaking, we’re always scouting for language talent from every corner of the globe. So even if this role isn’t a perfect match, share it with your friends who live for games and language as much as you do because we’re always expanding our team of multilingual heroes.
Your journey starts here. Let’s make games unforgettable, together.
At Universally Speaking, diversity makes our worlds richer. We’re proud to be an equal opportunity employer welcoming every background, culture, and perspective.
What matters to us is your skill, passion, and drive to make great games even better. So whoever you are, wherever you’re from, if you love language and games, you’ll find a place here to grow, create, and belong.
Location: Basel, Switzerland
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Tasks and Responsibilities
Act as the main point of contact for end users with IT related issues, requests or questions
Occasionally provide meeting and conferencing support to the top-level management in a corporate environment
Carry out tasks related to IMAC requests (install, move, add and change IT equipment)
Thorough documentation of all end user interactions in the ITSM system (ticketing tool)
Actively contribute to the knowledge database
Resolve software, hardware and device issues reported by the end users
Support the troubleshooting of connectivity issues and network elements including ISP circuits, firewalls, network switches, wireless equipment and telephony system
Remote access solution (VPN) implementation and support
Escalate service issues when required
Communication with end users as required, keeping them informed of ticket progress
Advise and train staff on computer operations and software applications
Requirements
Good understanding of Information Technology; trends, products and solutions
1+ years’ experience in a similar position supporting a variety of technologies and services
In depth knowledge of:
Windows OS (Windows 7 & 10)
Microsoft Office & Office 365 applications
PC\Laptop hardware
PC\Laptop peripherals, including printers
Mobile devices
Basic knowledge of
Active Directory
Exchange
ITIL certification is an advantage
Highly self-motivated and directed with a keen attention to detail
Customer focused with a passion and drive for customer satisfaction and delivering business values
A service-oriented mindset and always striving to deliver on tasks and projects
Ability to work independently as well as willing to follow directions and best practices
Great communication and interpersonal skills
Fluent German and English (written and spoken) communication skills
Friendly, supportive and flexible personality with quick learning ability
Good team player with planning and organizing skills & multi-task
Candidates have to declare Criminal record extract not older than 3 months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Los Angeles, United States
Crystalia Glass is looking for a relationship-driven Sales Representative for our Los Angeles office. The role goes beyond converting inbound leads. Success is shared: the results of the team are the results of the company.
Employment Type:
Full-time, Mon–Fri, 8:30 am – 5:00 pm Pacific Time.
On-site, Los Angeles office.
Highlights:
Commission-based earnings: quarterly commission on total revenue.
Training: Comprehensive product training lasting one and a half weeks.
Key Responsibilities:
Handle inbound B2B leads: general contractors, subcontractors, architects, interior designers, glass companies, and business owners.
Contact new leads promptly by phone, email, SMS, and CRM channels.
Qualify each request: project type, location, measurements, timeline, budget, installation and delivery needs, and decision-making process.
Identify the key decision-maker and communicate at the appropriate level, up to CEO, president, and business owner.
Advise clients on suitable glass solutions and prepare quotes, proposals, and full technical documentation.
Use the showroom as the primary closing tool: invite clients for visits, or run Zoom presentations with physical samples or a live showroom walkthrough.
Build long-term relationships that generate repeat business, referrals, and ongoing project flow.
Maintain the full pipeline in HubSpot: deal stages, notes, tasks, reminders, follow-ups, and communication history.
Coordinate with Project Managers, Estimators, Engineers, Warehouse, and Installation teams.
Requirements
Sales Experience: 5+ years in sales, with genuine B2B experience.
Product Background: Experience selling physical products: construction, building materials, glass, windows and doors, architectural or custom-made products.
Targets: Track record of working toward quarterly revenue targets.
Pipeline Ownership: Experience managing a personal pipeline proactively, including outreach to existing contacts.
Decision-Makers: Experience reaching and selling to C-level executives, presidents, and owners.
Client Relationships: Experience building long-term B2B relationships that produce repeat business.
In-Person Selling: Face-to-face client communication experience.
Communication: Confident, structured, professional communication by phone, on camera, and in person.
Negotiation and Objection Handling: Strong closing skills and consistent multi-touchpoint follow-up after quotes.
CRM Discipline: Experience working with CRM systems; HubSpot experience is a plus.
Product Learning: Ability to learn a complex custom product in detail and explain it accurately to professional clients.
Benefits
Hourly base plus quarterly commission on total revenue.
Paid vacation and paid sick leave according to company policy.
Why Join Crystalia Glass?
Direct work with B2B clients in a competitive, high-demand market.
Strong exposure to real-world inbound sales and long sales-cycle deal management.
Clear opportunities for professional growth and career development.
Work with a diverse and international team of professionals.
Supportive, structured, and growth-oriented work environment.
Opportunity to develop strong communication, negotiation, CRM, and product-sales skills in a fast-paced environment.
Location: Sofia City, Bulgaria; Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
The Deputy Head of Transaction Monitoring is a senior 2LOD leadership role responsible for the execution, oversight, and continuous transaction monitoring framework across all regulated entities. The role sits within the Group Financial Crime & Compliance function and reports directly to the Head of Transaction Monitoring (TM).
The TM team is being built from the ground up and the Deputy Head is a foundational hire. The successful candidate will play a direct role in shaping how the function operates, establishing its culture, and setting the standard for how TM is executed across the Group. The decisions made and ways of working established in the early months of this team will define its trajectory.
The TM function is mid-build across detection capability, operating model, and platform infrastructure. The Deputy Head will drive delivery across a complex, multi-jurisdictional operating model — translating regulatory expectations into working controls, challenging first-line frameworks with credibility and precision, and providing structured, evidence-based oversight of TM risk across the Group.
All accountabilities are exercised on the direction of the Head of TM, or independently where the Head of TM is unavailable and the matter cannot be deferred without breaching a regulatory or operational obligation. The Head of TM retains ownership of the framework, regulatory relationships, and strategic decision-making. In the absence of the Head of TM, the Deputy will provide full operational continuity, maintaining oversight, escalation, and regulatory responsiveness across the Group
Responsibilities
TM Framework & Policy
Shape and evolve the Group TM framework with the Head of TM — policies, procedures, rule design methodology, threshold calibration, and the quality assurance regime.
Review and challenge Scenario Engineering outputs, rule specifications, threshold proposals, and back-testing results ahead of Head of TM sign-off.
Own the quality bar for QA and Governance outputs, ensuring they meet the standard expected by senior management and regulators.
Shape rule change proposals and threshold recalibrations through the change management process.
Drive TM minimum standards across entities, partnering with local Heads of Compliance to close gaps.
Delegated Authority & Decision-Making
Hold formal delegated authority from the Head of TM, stepping into the primary TM decision-maker role whenever they're unavailable and a decision can't wait. In this capacity, you will:
Approve withdrawal holds, account restrictions, and alert escalations.
Review L3 SAR referral packs for completeness and evidential sufficiency before they go to the entity MLRO.
Approve interim rule threshold changes that can't be deferred, recording the rationale for the Head of TM to confirm on their return.
Deputise fully for the Head of TM during leave or absence, holding full decision-making authority within the governance framework for that period.
Regulatory Engagement
Working under the Head of TM's direction, and independently when they're unavailable, you will:
Support the Head of TM in managing regulator relationships on TM matters.
Respond to supervisory queries, attend regulatory meetings, and represent the TM function at inspections.
Support the preparation and delivery of regulatory submissions, responses to supervisory feedback, and remediation communications.
Coordinate with entity MLROs and Heads of Compliance on jurisdiction-specific TM requirements.
Team Leadership
Provide day-to-day leadership and line management of TM specialist teams, alongside the Head of TM.
Lead recruitment, onboarding, and development of TM analysts across pillars.
Chair TM governance meetings, including in the Head of TM's absence.
Act as the senior escalation point for analysts, bringing decisions to the Head of TM where needed.
Drive risk culture across the TM function through visible leadership, consistent challenge, and clear communication.
Governance & Oversight
Uphold the governance boundary between TM compliance decisions and commercial interests, escalating to the Group Head of Compliance and Regulatory Risk if the Head of TM is unavailable to resolve a conflict.
Ensure 1LOD Alert Operations operates within the framework set by 2LOD, escalating any breach to the Head of TM.
Maintain audit-ready documentation across all TM governance activity.
Act as a senior escalation point for material TM issues, control failures, and emerging risks across all entities
Requirements
Extensive experience in financial crime compliance, with at least 3 years in a senior TM role (team lead, deputy head, head of TM, or equivalent) within a regulated financial services firm.
Experience in the
CFD, forex, or leveraged derivatives sector
, or with investment firms offering similar products.
Demonstrable experience making autonomous decisions on TM matters: alert escalation, SAR filing recommendations, account restriction approvals, and rule threshold adjustments.
Experience engaging directly with the FCA or another Tier 1 regulator (CySEC, ASIC, MAS, BaFin) on TM or financial crime matters, including responding to supervisory queries and attending regulatory meetings.
Experience with TM framework design or significant enhancement, including rule design methodology, threshold calibration, and quality assurance.
Working knowledge of AML/CTF regulatory requirements in at least two of: UK (FCA/MLR 2017), EU/Cyprus (AMLD/CySEC), Australia (AML/CTF Act/AUSTRAC), UAE (CBUAE).
Experience managing or overseeing a team of financial crime or TM specialists.
Strong written and verbal communication: the role produces materials for senior management, the CCO, the Board, and regulators
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
Location: Plano, Texas, United States
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Position Overview
Align is seeking an experienced Electrical Superintendent to oversee onsite electrical installation for data center construction and infrastructure projects. This individual will lead field teams, coordinate subcontractors, and ensure work is completed safely, on schedule, and in accordance with project specifications.
The ideal candidate brings strong electrical construction experience, practical knowledge of power distribution systems, and a proven ability to manage field execution in data centers or other mission-critical environments. This role focuses on electrical power infrastructure, including busway, switchgear, panels, feeders, conduit, grounding, and equipment connections. Structured cabling or telecommunications experience alone does not meet the requirements.
This is a full-time, salaried position, full benefits, paid time off, paid training, and performance-based bonuses.
This position is based in the Dallas-Fort Worth Metroplex area and will work onsite for local data center projects.
Approximately 50% travel outside of the Texas area should be expected at times.
Responsibilities
Lead daily electrical installation activities, coordinating crews, subcontractors, and vendors
Plan manpower, materials, equipment, and work sequencing to support project schedules
Oversee installation of power distribution equipment, busway, RPPs, PDUs, conduit, feeders, grounding, and electrical containment
Review drawings, one-line diagrams, specifications, and submittals to guide field execution
Coordinate with project managers, general contractors, clients, and other trades to resolve installation conflicts
Monitor workmanship and progress, addressing deficiencies and schedule risks early
Maintain daily reports, progress updates, and field documentation; support RFIs, change orders, and as-built updates
Enforce site safety requirements and approved procedures for shutdowns, tie-ins, and work in operational facilities
Coordinate inspections and support testing, commissioning, energization readiness, and project turnover
Manage punch-list completion and ensure installations meet project quality standards
Qualifications
3-5 years of electrical construction experience, including three years in a Superintendent, General Foreman, or comparable field leadership role
Experience leading electrical work in data centers, mission-critical facilities, or complex industrial environments
Strong knowledge of electrical power distribution, equipment installation, conduit, feeders, grounding, and bonding
Ability to interpret electrical drawings, one-line diagrams, specifications, and equipment submittals
Experience supervising crews, coordinating subcontractors, and managing field schedules and resources
Strong communication, organization, problem-solving, and client relationship skills
Familiarity with Procore, Bluebeam, Microsoft Office, or similar project tools
Preferred Qualifications
Journeyman or master electrician license
OSHA 30 certification
Experience with hyperscale or colocation data centers and white space electrical fit-outs
Experience working in live facilities and supporting commissioning, shutdowns, and energization
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Location: London
About Us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to diversity, equity and inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
The Role
The Marketing Manager, B2B Lifecycle will own and develop defined areas of the B2B lifecycle strategy across FT Professional and the FT Specialist portfolio, with a primary focus on renewal and customer value growth through cross-sell and upsell.
You will own a portfolio of lifecycle programmes spanning renewal support, retention, cross-sell and upsell, delivering measurable improvements in account growth, renewal rates and customer lifetime value. The role will also flex across earlier lifecycle stages, including trial engagement, onboarding and in-life engagement, where required to support broader commercial priorities.
Working closely with the Head of B2B Lifecycle, you will translate the overall lifecycle strategy into quarterly plans, prioritised initiatives and commercial outcomes. Using customer insight and performance analysis, you will find opportunities, determine where resource should be focused and lead programmes designed to improve renewal outcomes and drive expansion within existing accounts.
You will work closely with collaborators across B2B Marketing, Sales, Data & Analytics and Marketing Automation to ensure lifecycle programmes support wider product, proposition and account strategies while remaining focused on customer outcomes. Marketing Automation will design and build campaigns and journeys from the briefs and strategic requirements you develop.
A core part of the role is ownership of business performance. You will define KPIs, monitor progress against commercial objectives, identify risks and opportunities, and recommend interventions that improve renewal performance, account growth and customer lifetime value.
As part of the Experience and Lifecycle Centre of Excellence, you will also help establish and embed consistent lifecycle frameworks, playbooks and ways of working across FT Professional, FT Specialist and Consumer Lifecycle.
Key responsibilities
Lifecycle strategy and planning
Own lifecycle plans and a portfolio of programmes focused on renewal, retention, cross-sell and upsell, translating the overall B2B lifecycle strategy into quarterly priorities and measurable commercial outcomes.
Identify customer needs, behavioural trends and commercial opportunities, prioritising initiatives that maximise renewal rates, account expansion and customer lifetime value.
Define lifecycle approaches including audience segmentation, personalisation, contact strategy and customer experience, aligned with wider commercial and account priorities.
Prioritise initiatives within your area, balancing renewal performance, growth opportunity and available resource.
Lead the adoption of Experience and Lifecycle Centre of Excellence standards, supporting a consistent, premium customer experience.
Briefing and programme development
Define programme and campaign objectives, customer journeys, content direction, KPIs and success measures, with a strong emphasis on renewal and expansion outcomes.
Develop campaign briefs and journey requirements for Marketing Automation, ensuring activity aligns with lifecycle strategy and commercial priorities.
Lead cross-functional planning with B2B Marketing, Sales and Data & Analytics to deliver integrated renewal and growth programmes.
Oversee programme delivery, proactively managing risks, dependencies and collaborator alignment.
Maintain programme documentation, governance and delivery standards across lifecycle activity.
Reporting, insight and performance management
Own the performance of lifecycle programmes within your remit, defining KPIs and monitoring progress against renewal, retention and expansion objectives.
Lead regular performance reviews, identifying trends, risks and opportunities and recommending corrective action where required.
Translate customer behaviour, lifecycle performance and commercial insight into clear recommendations that inform future strategy and programme priorities.
Demonstrate the contribution of lifecycle activity to renewal rates, retention, cross-sell, upsell, account growth and customer lifetime value.
Provide clear performance updates and strategic recommendations to the Head of B2B Lifecycle and senior collaborators.
Optimisation and experimentation
Own the testing and optimisation roadmap for your lifecycle portfolio, prioritising opportunities with the greatest potential impact on renewal and customer expansion.
Lead optimisation of audiences, journeys, messaging, content and customer experiences using customer insight and performance data.
Work with Marketing Automation and Data & Analytics to support robust test design, measurement and evaluation.
Embed successful approaches into future programmes, documenting optimal procedures and scaling improvements across the portfolio.
See opportunities to improve lifecycle capability, customer journeys and operational efficiency across the B2B business.
Collaboration and collaborator management
Partner with B2B Marketing to ensure lifecycle programmes support wider product, proposition, account and commercial strategies, with a clear focus on renewal and customer growth.
Influence senior partners using customer insight, commercial evidence and market context to build alignment around renewal and growth priorities and investment decisions.
Monitor market developments and emerging lifecycle optimal procedures, applying relevant learning to continuously improve the FT’s B2B customer experience.
Centre of Excellence contribution
Lead the development and adoption of lifecycle frameworks, playbooks, governance and optimal procedures across the B2B lifecycle.
Champion consistent lifecycle standards, customer experience principles and measurement frameworks across the B2B portfolio.
Share successful approaches, insight and innovation across the Experience and Lifecycle Centre of Excellence to help build organisational capability.
Partner with Consumer Lifecycle colleagues to find opportunities to scale lifecycle strategies and reusable approaches across RRG.
Coach and support junior lifecycle colleagues, helping develop lifecycle marketing capability and a culture of continuous improvement.
Required skills and experience
Significant experience in CRM, lifecycle, retention, renewal, expansion or customer marketing within a commercial B2B or subscription environment.
Proven experience owning customer marketing programmes and defining plans, KPIs and commercial outcomes.
Strong analytical and commercial skills, with the ability to turn customer behaviour and business performance into strategic recommendations and measurable improvements.
Experience defining customer segmentation, personalisation, testing strategies and lifecycle programmes informed by customer insight.
Strong planning, prioritisation and organisational skills, with the ability to manage competing priorities and drive delivery through others.
Excellent written and verbal communication skills, including the ability to present recommendations clearly and influence collaborators.
Strong creative judgement and experience reviewing customer-facing communications, journeys and content.
A customer-focused and commercially minded approach, with an interest in delivering measurable improvements in renewal performance and customer value growth.
An interest in journalism and media, alongside an understanding of how large or complex media organisations operate.
Desirable
No additional desirable criteria have been specified for this role.
What’s in it for you? Our benefits
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
ABOUT THE ROLE
Today, our SMB sales motion is dialed in. The majority of new customers find us; they visit our website, start a trial, or request a walkthrough of the platform. We’ve built a process that converts these visitors into customers at an impressive rate.
Over the past year, our product has become increasingly competitive for support teams at larger companies (100-1,000 employees), but those prospects don’t always arrive on our site ready to engage. That’s where you come in.
This is a true outbound sales role, designed for a rep with world-class prospecting skills. You’ll have the opportunity to not only craft our outbound sales motion, but lead the charge competing (and winning) new upmarket customers at a higher ACV.
Please note: For this role, we are only able to hire in the United States.
In this role, you will
- Build and own your pipeline. We expect more than 75% of your opportunities to be self-sourced through target account campaigns, account-based targeting, referrals, events. Inbound will support you; it won't fill your calendar.
- Run full-cycle deals. You'll land the first meeting, run tailored product demos, build compelling business cases, manage commercial negotiations and seal the deal. You own the sales motion (with support from our amazing team).
- Build a playbook. What works for you becomes the baseline of our upmarket sales motion. You're the first person running it, and will work with GTM leadership to set our strategy for the future.
- Collaborate cross-functionally. You'll give Product direct feedback on requirements on what mid-market support teams need from us, partner with Marketing to launch targeted campaigns & and work in lockstep with RevOps to ensure our operational process is dialed in.
- Own numbers. You'll own and report on pipeline coverage, forecast accuracy, and progress to target with enough rigor that leadership can plan around it.
ABOUT YOU:
- You've sourced the majority of your own pipeline — 75% or more — and you can be specific about your strategy and results
- You have 8+ years in full-cycle B2B SaaS sales, working mid-market accounts at companies of roughly 250–1,000 employees.
- You're at home in a 3-6 month cycle, closing deals with with an average size of $25-$75K
- You have a real point of view on account selection and engagement strategy
- You are comfortable managing a modern GTM tech stack and AI solutions for prospect selection, automation, enrichment — you can build a system that works for you
- You use AI daily to improve your output, and you can point to specific examples where AI changed the speed, quality, and scale of what you delivered.
- You’re a problem solver, and possess a strong ability to identify customer business needs, multi-thread with key stakeholders and position relevant solutions effectively
- You are comfortable being the first of something. There's no mid-market playbook here yet, and you'd rather write one than inherit one.
Compensation for this role is $100K base salary. OTE is $200K.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Lanham, MD
Position Objective:
Contributes to the provision of high-quality, cost-effective healthcare as a provider of direct and indirect patient care and by effective of the health care team. Functions as a competent member of the health care team.
1. Clinical Decision Making/Judgment
Demonstrates clinical nursing knowledge and skill in the specialization of the unit.
Demonstrates the ability to apply the nursing process effectively in the care of culturally diverse patients and families. Demonstrates the ability to utilize all applicable laws, policies, standards, guidelines and evidence-based practice in the provision of patient/family care.
Organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.
Consistently and thoroughly assesses patients to collect data and identify learning needs according to established standards and policies.
Utilizes a systematic, continuous and complete analysis of assessment data to develop individualized problem lists for assigned patients.
Develops and individualizes a plan of care for each patient in accordance with established standards, appropriate prioritization of problems/needs, and mutually agreed upon goals.
Efficiently implements the patients plan of care in accordance with applicable standards, policies, procedures and guidelines.
Demonstrates proficiency in medication administration, pain management and other unit or initiative specific skills.
Continuously evaluates the effectiveness of the plan(s) of care, making revisions and recommendations based on analysis of patient responses to interventions.
2. Nurse-Patient Family Relationships
Demonstrates the ability to assess the patients/familys learning needs, readiness to learn, learning style, and presence of barriers to learning.
Demonstrates the ability to develop, implement and evaluate teaching plans for patient populations in unit specialty in accordance with applicable standards.
Demonstrates the ability to apply knowledge of growth and development across the life span to the care of patients.
Provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.
Plans of care address the physical, psychosocial, spiritual and learning needs of the patient/family.
3. Clinical Scholarship
Participates in QI, CPI and risk management activities at the unit, department or organizational level.
Demonstrates the ability to effectively perform and improve all processes in order to achieve excellence with regard to Luminis Healths quality standards and benchmarks.
Supports the use of evidence based guidelines and organizational policies and procedures to promote safe patient care and a safe practice environment.
4. Clinical Leadership
Participates in unit shared governance according to departmental standards.
Participates in the education and orientation of new staff.
Delegates patient care activities as appropriate; evaluates delegated activities for expected patient care outcomes.
Employs real time computer documentation when completing patient record.
Educational/Experience Requirements:
Graduate of an accredited school of nursing
Adherence to the credentialing requirements of Luminis Health as stated in the nursing bylaws.
Where applicable, completion of a BSN is required within 5 years of date of hire
Required License/Certifications:
Current licensure as a registered nurse by the Maryland Board of Nursing
BLS - American Heart Association Health Provider
If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.
Additional requirements by department:
PALS Requirement:
The following department(s) require PALS: Pediatrics Unit, Postanesthesia Care Unit, Endoscopy, Procedural Care Unit, Interventional Radiology.
ACLS Requirement:
The following department(s) require ACLS: Heart and Vascular Unit, Neuro Care Unit, ICU/IMU, Interventional Radiology, Postanesthesia Care Unit, Progressive Care Unit, Resource Nurses, Emergency Department, Prep, Telemetry, Outpatient Infusion, DRCC Bowie, Observation Unit, Endoscopy, Procedural Care Unit, Cardiac Cath Lab, Flex Nursing Unit, Operating Room (LHDCMC only), Cardiac Cath Lab, Observation Unit, DCMC IP Mental Health, and Edwards Pre-Op and PACU.
New Grad and New to Specialty RN’s in ICU must get their ACLS within 6 months
Chemotherapy/Immunotherapy Certification
requirement:
Certification within 6 months of hire if experienced or within 1 year for new graduate nurse
The following department(s) require a Chemotherapy/Immunotherapy Certification:
Oncology Unit
NRP - Neonatal Resuscitation requirement:
The following department(s) require NRP - Neonatal Resuscitation: Mother and Baby Unit, Neonatal Intensive Care Unit, Labor and Delivery Unit, and Women's Surgical Unit.
BLS requirement:
The following department(s) require BLS: Employee Health, Performance Improvement, Special Pathogens Unit, Neuro Care Unit, Pre-Anes Testing, Wound Care Center, Medical Staff Office, Nursing Administration, Nursing Graduate Program, Women's Surgical Unit, Joint and Spine Unit, 4 Medical, IV Therapy, Nursing Quality and Research, HSCRC Nursing Grant, Flex Nursing Unit, ICU, Operating Room, Short Stay Unit, Postanesthesia Care Unit, Progressive Care Unit, 4TH FLOOR, DCH 3 East Med Surg Telemetry, 3 West Oncology, Emergency Room,
Oncology Unit, ACE Unit and 2 EAST OBS, Vascular Access Team.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$34
—
$54 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Remote, USA
Workplace: remote
Job Title:
VP, Product Delivery & Growth - AI
Location:
USA - Remote
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare , so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
About the Team
The Integrated Care + SNF Reimbursement portfolio spans the connected workflows that carry a resident from referral through care delivery to payment: including, acute and payer care collaboration on the National Care Collaboration Network and Audacious platforms, Secure Conversations across our customer segments, practitioner EHR solutions, SNF admissions and managed care workflows, and SNF revenue cycle and reimbursement optimization.
The Outbound Product Management team within this portfolio is the bridge between strategic customer relationships, go-to-market execution, and product direction. The team is remote and hybrid across the US and Canada, and works shoulder to shoulder with inbound Product Management, Engineering, and every GTM function.
Key Responsibilities:
Go-To-Market Strategy & Portfolio Growth:
Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment.
Commercial Model & Monetization:
Lead pricing, packaging, and monetization strategy for new and AI-enabled capabilities, including usage-based pricing, tiered access, and enterprise licensing. Partner with Pricing, Finance, and Revenue Operations on scalable models that protect margin.
Product Strategy & Roadmap:
Partner with inbound Product Management leaders to shape portfolio direction, translating customer feedback, competitive signals, and adoption data into roadmap and investment recommendations. Serve as the commercial voice in portfolio planning and trade-off decisions.
Executive Customer Engagement & Market Leadership:
Build executive relationships across strategic SNF, payer, practitioner, and acute accounts. Lead beta and co-development programs that generate real-world proof points, and represent PointClickCare with customers, industry bodies, and analysts.
Organizational Leadership & Talent Development:
Lead and grow the Outbound Product Management function, including leaders of teams. Hire, coach, and develop talent, establish operating cadence and standards aligned with the product development lifecycle and go-to-market model, and foster accountability, inclusion, and continuous improvement.
Portfolio Performance & Market Insight:
Define and track portfolio, customer engagement, and go-to-market KPIs. Lead competitive analysis, customer research, and thought leadership, and partner with legal, compliance, and governance teams to support responsible deployment of AI-enabled capabilities.
Key Responsibilities:
Go-To-Market Strategy & Portfolio Growth:
Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment.
Commercial Model & Monetization:
Lead pricing, packaging, and monetization strategy for new and AI-enabled capabilities, including usage-based pricing, tiered access, and enterprise licensing. Partner with Pricing, Finance, and Revenue Operations on scalable models that protect margin.
Product Strategy & Roadmap:
Partner with inbound Product Management leaders to shape portfolio direction, translating customer feedback, competitive signals, and adoption data into roadmap and investment recommendations. Serve as the commercial voice in portfolio planning and trade-off decisions.
Executive Customer Engagement & Market Leadership:
Build executive relationships across strategic SNF, payer, practitioner, and acute accounts. Lead beta and co-development programs that generate real-world proof points, and represent PointClickCare with customers, industry bodies, and analysts.
Organizational Leadership & Talent Development:
Lead and grow the Outbound Product Management function, including leaders of teams. Hire, coach, and develop talent, establish operating cadence and standards aligned with the product development lifecycle and go-to-market model, and foster accountability, inclusion, and continuous improvement.
Portfolio Performance & Market Insight:
Define and track portfolio, customer engagement, and go-to-market KPIs. Lead competitive analysis, customer research, and thought leadership, and partner with legal, compliance, and governance teams to support responsible deployment of AI-enabled capabilities.
Required Skills & Qualifications:
12+ years of experience in product management, product marketing, or product growth, including 5+ years leading teams at the Director level or above.
Demonstrated ownership of go-to-market strategy for a multi-product portfolio, with accountability for adoption and revenue outcomes beyond launch execution.
Proven success building commercial models for SaaS and AI-enabled products, including pricing, packaging, and monetization, with fluency in ARR, NRR, CAC, LTV, and churn.
Executive presence and demonstrated ability to influence and align senior leaders across Sales, Sales Enablement, Customer Success, Revenue Operations, Solutions, Pricing, and Professional Services.
Experience leading leaders, including hiring, developing, and scaling teams through organizational change.
Strong data-driven decision-making skills, using qualitative and quantitative signals to set priorities and make defensible trade-offs.
Ability to travel regularly to strategic customer sites and industry events, with occasional travel to PointClickCare offices.
Preferred Experience:
Background in post-acute care, senior care, or payer-provider collaboration models.
Experience taking AI-enabled products to market, including generative AI, large language model, and agentic capabilities.
Familiarity with interoperability, care transitions, and referral and authorization workflows.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Remote or Mississauga
Workplace: remote
Job Title:
VP, Product Delivery & Growth - AI
Location:
Canada - Remote or Mississauga, ON - Hybrid
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles
: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare , so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
About the Team
The Integrated Care + SNF Reimbursement portfolio spans the connected workflows that carry a resident from referral through care delivery to payment: including, acute and payer care collaboration on the National Care Collaboration Network and Audacious platforms, Secure Conversations across our customer segments, practitioner EHR solutions, SNF admissions and managed care workflows, and SNF revenue cycle and reimbursement optimization.
The Outbound Product Management team within this portfolio is the bridge between strategic customer relationships, go-to-market execution, and product direction. The team is remote and hybrid across the US and Canada, and works shoulder to shoulder with inbound Product Management, Engineering, and every GTM function.
Position Summary:
This role owns product delivery and growth for the Integrated Care + SNF Reimbursement portfolio, carrying accountability for how validated offerings reach the market and convert into adoption, revenue, and reference customers. The VP defines and drives end-to-end go-to-market strategy across the portfolio, co-owns roadmap and investment decisions with inbound Product Management, and owns the commercial model — pricing, packaging, and monetization — for new and AI-enabled capabilities.
The VP leads the portfolio's Outbound Product Management function, building and developing the team that runs launch, enablement, and early adoption. They represent PointClickCare’s product function externally as a market figurehead with SNF, payer, practitioner, and acute customers and across the industry, and internally as a trusted advisor to the SVP, Product Management and the GTM leadership team.
Success is measured in growth outcomes: revenue and adoption attainment against portfolio targets, speed from launch to first reference customer, and the repeatable sales motions that turn early wins into scale.
Key Responsibilities:
Go-To-Market Strategy & Portfolio Growth:
Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment.
Commercial Model & Monetization:
Lead pricing, packaging, and monetization strategy for new and AI-enabled capabilities, including usage-based pricing, tiered access, and enterprise licensing. Partner with Pricing, Finance, and Revenue Operations on scalable models that protect margin.
Product Strategy & Roadmap:
Partner with inbound Product Management leaders to shape portfolio direction, translating customer feedback, competitive signals, and adoption data into roadmap and investment recommendations. Serve as the commercial voice in portfolio planning and trade-off decisions.
Executive Customer Engagement & Market Leadership:
Build executive relationships across strategic SNF, payer, practitioner, and acute accounts. Lead beta and co-development programs that generate real-world proof points, and represent PointClickCare with customers, industry bodies, and analysts.
Organizational Leadership & Talent Development:
Lead and grow the Outbound Product Management function, including leaders of teams. Hire, coach, and develop talent, establish operating cadence and standards aligned with the product development lifecycle and go-to-market model, and foster accountability, inclusion, and continuous improvement.
Portfolio Performance & Market Insight:
Define and track portfolio, customer engagement, and go-to-market KPIs. Lead competitive analysis, customer research, and thought leadership, and partner with legal, compliance, and governance teams to support responsible deployment of AI-enabled capabilities.
Required Skills & Qualifications:
12+ years of experience in product management, product marketing, or product growth, including 5+ years leading teams at the Director level or above.
Demonstrated ownership of go-to-market strategy for a multi-product portfolio, with accountability for adoption and revenue outcomes beyond launch execution.
Proven success building commercial models for SaaS and AI-enabled products, including pricing, packaging, and monetization, with fluency in ARR, NRR, CAC, LTV, and churn.
Executive presence and demonstrated ability to influence and align senior leaders across Sales, Sales Enablement, Customer Success, Revenue Operations, Solutions, Pricing, and Professional Services.
Experience leading leaders, including hiring, developing, and scaling teams through organizational change.
Strong data-driven decision-making skills, using qualitative and quantitative signals to set priorities and make defensible trade-offs.
Ability to travel regularly to strategic customer sites and industry events, with occasional travel to PointClickCare offices.
Preferred Experience:
Background in post-acute care, senior care, or payer-provider collaboration models.
Experience taking AI-enabled products to market, including generative AI, large language model, and agentic capabilities.
Familiarity with interoperability, care transitions, and referral and authorization workflows.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Morris County, NJ
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоleadUnited States; Romania; Pakistan; Georgia; Bulgaria; Canada; Egypt; Serbia; Azerbaijan; India; Indonesia; Germany; Kazakhstan; Ukraine; Spain; Netherlands; Armenia; Hungary; United Kingdom; Portugal; Moldova; Philippines; Poland; We can consider candidates in the locations listed above; direct success with US businesses matters more than where you live