Location: Almaty, Kazakhstan
Workplace: hybrid
We’re looking for a Project Manager to join the HQ part of our Driver Marketing team at inDrive.
Driver Marketing is a global team responsible for communications with current and potential drivers across 40+ markets — from acquisition and onboarding to engagement, retention and loyalty.
The HQ team leads global projects and works closely with regional Driver Marketing teams, Business, Product, Analytics and other Marketing functions.
We need someone who can bring all these teams together and turn complex ideas into projects that get done.
Key Responsibilities
You’ll own complex cross-functional and cross-regional projects from idea to result.
Build project strategies and plans: goals, milestones, timelines, owners and success metrics.
Bring different teams together, keep everyone aligned and drive projects forward.
Track progress, dependencies and risks, and keep project documentation clear and up to date.
Set up tests and pilots, define targets, track results and help decide what to scale.
Build and improve processes for KPI tracking, reporting and cross-functional collaboration — including automation and AI where it makes sense.
Coordinate financial planning and budget tracking, helping the team stay on plan month after month.
Help prepare regular business reviews, presentations and reports.
Projects will be very different: from large strategic global marketing streams like Driver Safety Perception to more operational on improving how we track KPIs within the team, manage budgets or work with other teams.
There will be plenty of room to build things from scratch and make existing things work better.
Skills, Knowledge & Expertise
Strong project management skills and experience with complex, multi-stakeholder projects.
Strong ownership. You don’t just coordinate — you feel responsible for the result.
Confidence with numbers, KPIs, targets and budgets.
Good understanding of marketing fundamentals, channels and metrics.
Strong communication and stakeholder management skills.
Ability to bring structure without creating unnecessary bureaucracy.
Curiosity and a natural drive to make things simpler, faster and smarter.
Fluent English — you’ll use it every day with international teams.
Experience in ride-hailing, mobility or marketplaces is a big plus.
And finally, we’re looking for someone who is proactive, reliable, collaborative and genuinely great to work with.
There will be a lot going on. We need someone who enjoys that — and knows how to turn it into order.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
You’ll be the single point of contact for our fleet partners: running in-person business reviews, solving problems quickly, and building plans that grow their fleets and their earnings on inDrive. Your goal is to turn signed partners into long-term, reliable partnerships — growing their fleet size and utilisation, making sure every incentive pays off in performance, and keeping our partners loyal in a competitive market.
This is a hands-on, high-impact role: you’ll work directly with partner owners, our operations and commercial teams, and see the results of your work in the numbers every month.
Key Responsibilities
Grow your partner portfolio
Own the success of our fleet partners in Mexico — helping them activate cars quickly, keep drivers on the road, and grow their business with inDrive
Build a joint growth plan with each partner, covering new cars, utilisation goals and expansion into new cities
Run regular in-person business reviews, using live performance data to spot opportunities and fix problems early
Manage the commercial relationship
Manage each partner’s incentive programme, making sure rewards follow real performance
Handle contract renewals and negotiate terms when a partnership needs to change
Work with our commercial team on non-standard deals and keep all agreements up to date
Keep operations running smoothly
Partner with our driver operations team to get new drivers onboarded and active fast
Help partners get the most out of our fleet management tools, so they can run their business more independently
Be the go-to person when issues come up
Bring the market to us
Keep a close eye on competitors and what they offer
Share what you learn from the field to help shape our partnership strategy
Skills, Knowledge & Expertise
Required
3+ years in key account management in B2B, mobility, logistics or marketplaces
Track record of growing large accounts in person, with joint business plans and reviews
Strong commercial and analytical skills: comfortable with performance data, incentive economics and dashboards
Fluent in the local language and good in English
Preferred
Experience with fleet operators, taxi parks, car rental or automotive dealers
Existing network among local fleet owners
Exposure to ride-hailing or other two-sided marketplaces
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
The Freight vertical provides essential logistics solutions for Private and SMB clients. This role covers the
EMEA & APAC regions, with a strong operational focus on Kazakhstan as well as broader EMEA and APAC expansion
.
The key purpose of this role is to own and drive the development and scalable growth of the Freight business. As a Business Development Manager, you will be responsible for end-to-end business expansion — including commercial performance, pricing and unit economics, analytics, go-to-market strategy, and cross-functional execution. You will validate and scale growth hypotheses, ensure sustainable GMV and revenue growth, and build repeatable business models across your target markets.
Key Responsibilities
Own business growth and expansion of the Freight vertical across Kazakhstan, EMEA, and APAC, including revenue, GMV quality, and unit economics.
Develop and manage pricing and tariff models, ensuring sustainable margins and competitive positioning.
Own unit economics calculations and continuously optimize business performance.
Drive analytical deep dives into business funnels (supply, demand, conversion, retention) and identify growth opportunities.
Generate, validate, and scale business, product, marketing, and operational hypotheses in cross-functional teams.
Own go-to-market initiatives, including branding, positioning, and collaboration with Marketing teams.
Define and develop CRM logic: segmentation, lifecycle management, retention, and reactivation mechanics.
Coordinate antifraud initiatives with risk and antifraud teams to ensure healthy marketplace economics.
Conduct market and competitor analysis and contribute to long-term Freight vertical strategy.
Own P&L for the region / vertical: planning, monitoring, and optimization of core metrics.
Lead BD team and manage cross-functional stakeholders (Product, Marketing, Operations, Risk) to deliver business results.
Qualifications
3+ years of experience in business development, commercial operations, or growth management in a marketplace or logistics/freight business.
Advanced Excel / Google Sheets skills (financial models, unit economics, P&L modeling, tariff design, cohort analysis).
Strong track record in funnel analysis, hypothesis testing, customer development (CustDev), and KPI monitoring.
Direct experience with pricing, tariff modeling, CRM systems, and customer lifecycle management.
Ability to independently analyze complex data, challenge assumptions with logic, and translate high-level strategy into clear execution frameworks.
Strong execution and delivery mindset with the ability to work autonomously, decompose complex problems, and focus on high-impact initiatives.
Excellent leadership and cross-functional stakeholder management skills.
High level of empathy, resilience, and a constructive, low-toxicity approach to teamwork.
Knowledge of SQL, Python, or A/B testing frameworks is a plus.
Fluent English.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Washington, United States
Workplace: remote
We're looking for an experienced Senior SEC Reporting & Technical Accounting Manager to join our Global Financial Reporting team. You will own technical accounting positions on complex, non-routine transactions and help build our SEC-style external reporting, working closely with teams across our global operations. If you love getting technical, take ownership of problems end to end and want to shape reporting at a fast-growing global company, we look forward to your application!
Key Responsibilities
Serve as the subject matter expert on complex transactions, including M&A and business combinations (ASC 805), financing transactions, revenue recognition (ASC 606), impairment, financial instruments and foreign currency matters.
Prepare and review SEC-style financial statements, footnotes and disclosures, and help build the processes behind them to public company standards.
Research, document and conclude on technical accounting matters under US GAAP, drafting clear position memos and related journal entries.
Develop and maintain accounting policies so they are applied consistently across our global entities and stay aligned with new standards and SEC guidance.
Partner with global accounting teams, FP&A, Legal and HR to evaluate the accounting impact of deals, financings, commercial arrangements and new initiatives.
Work closely with external auditors to align on accounting conclusions, support audit reviews and resolve technical issues.
Own issues end to end: solve them independently and bring clear recommendations rather than escalating.
Support internal control design and SOX readiness for technical accounting and reporting processes.
Skills, Knowledge & Expertise
Active CPA license.
8 to 12 years of experience, including Big 4 audit or advisory and technical accounting or SEC reporting for a public filer.
Hands-on US GAAP expertise in M&A, financing transactions and revenue recognition, plus impairment, financial instruments and FX.
Experience at technology or IT companies with revenue between $500M and $2.5B is a strong plus.
NetSuite experience is a plus.
Strong research and memo-writing skills: you drive to conclusions on technical matters and explain them clearly to auditors, management and non-accountants.
Independent problem solver with a strong sense of ownership.
Effective cross-functional partner, comfortable working with global teams across time zones.
Based in the United States, in the Eastern or Central time zone.
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Please note: final benefits may vary by location. Country-specific benefits will be added to the offers later.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a
International Tax Lead
based in Cyprus to take ownership of tax compliance, advisory, and structuring across our EMEA and APJ markets. This is a hands-on, high-impact role with direct exposure to international tax planning, transfer pricing, and
M&A
transactions in a fast-paced environment.
You will work closely with the global Head of Tax, regional finance leads, and external advisors to manage tax risk, support business expansion into new markets, and ensure our group is well-positioned structurally and operationally
Key Responsibilities
Participating in the tax structuring of the Group's international operations and tax risk management
Participating in the development of the operational structure and assessment of tax risks associated with conducting business in foreign countries
Setting up processes for tax compliance in the countries where the Group operates
Participating in the analysis of tax aspects concerning significant commercial, technical, and other projects of the Group in its countries of presence, international operations, as well as contracts and policies
Participating in the development of procedures to improve the Group's tax efficiency and tax risk management
Supervising communications with tax authorities, forming the company's legal position, and preparing responses and documentation related to tax requests, as well as analyzing documents required to defend the company’s position
Transfer Pricing - Monitor local TP requirements across EMEA and APJ, coordinate with advisors, and support arm’s length pricing for new intercompany transactions.
M&A & Transactions - Support tax due diligence on acquisitions and investments: reviewing target tax profiles, identifying exposures, and summarising findings for deal teams, and manage post-acquisition integration of inherited tax risks. Manage tax authority inquiries and audits: preparing responses, reconciling accounts, maintaining audit-ready records, and coordinating with local counsel.
Build and maintain relationships with tax authorities across key jurisdictions and represent the group’s legal and technical positions.
Skills, Knowledge & Expertise
Bachelor’s degree in Accounting, Finance, Economics, Law, or a closely related field.
5+ years of dedicated tax experience within a multinationals or Big 4 accounting firm.
Strong working knowledge of tax law (CIT, VAT, WHT), ideally with hands-on compliance and advisory experience.
Prior exposure to M&A tax due diligence, deal structuring, or post-acquisition integration is a must.
Experience with EMEA and/or APJ tax frameworks (direct and indirect taxes) is highly valued.
Prior experience with Netsuite, Workday or other ERP systems is a plus.
Excellent command of English (Advanced)
Highly organized, proactive, and capable of managing multiple deadlines in a fast-paced environment.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary starting from 58 000 EUR gross.
Final benefits may vary depending on the location.
Location: London, United Kingdom
Workplace: remote
We’re looking for an experienced
Payroll Accounting Manager
to join our team and take ownership of payroll accounting operations, ensuring accuracy, compliance, and timely reporting across multiple markets.
Key Responsibilities
Act as the primary preparer in month-end and quarter-end close calendar, checklist, and reconciliations, and lead the accounting team in monthly and quarterly close flux presentations with management.
Take full ownership of payroll accounting functions, including processing, reconciliation, compliance, and reporting.
Design and implement robust accounting procedures, internal controls, and compliance mechanisms that align with accounting policies and regulations.
Drive the development and deployment of accounting process improvements, with a focus on automation, efficiency, and scaling for company growth.
Develop and maintain technical accounting expertise in areas including payroll accounting compliance, processes, and controls.
Draft comprehensive accounting policies by leveraging US GAAP technical accounting guidance and collaborating with cross-functional stakeholders.
Proactively identify inefficiencies in existing accounting processes and design innovative solutions to address them.
Partner with external auditors to facilitate smooth audit processes and ensure timely completion of deliverables.
Assist with processing the Company's employee equity grants.
Skills, Knowledge & Expertise
Have 7+ years of progressive accounting experience, preferably in startup or high-growth environments, including 3+ years of experience in a public company.
Hold a Bachelor’s degree in Accounting or Finance, with CPA certification (or equivalent) preferred.
Have demonstrated experience with payroll accounting and related compliance requirements
Possess a proven track record of successfully leading process improvement initiatives and system implementations.
Are proficient in NetSuite or similar accounting software, with experience in financial systems integration.
Exhibit exceptional organizational skills with the ability to prioritize and manage multiple workstreams effectively.
Have keen attention to detail and unwavering commitment to accuracy.
Are a self-starter who is able to work independently, identify issues, and implement solutions without significant oversight.
Possess strong analytical skills with the ability to synthesize complex financial information into actionable insights.
Have excellent verbal and written communication skills for cross-functional collaboration.
Strong Candidates May Have:
Experience working in a fast-paced startup environment, particularly in the technology sector.
Successfully led accounting system implementations or major upgrades.
Expertise in developing and documenting streamlined processes that scale with company growth.
Experience with creating automation solutions for accounting workflows.
Experience thriving in ambiguity and excelling at developing structure in unstructured environments.
Proven track record of identifying inefficient processes and implementing innovative solutions.
A proactive approach to anticipating and solving problems before they escalate.
Ability to balance strategic thinking with tactical execution.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Abu Dhabi, United Arab Emirates
Workplace: remote
We’re looking for an experienced
Payroll Accounting Manager
to join our team and take ownership of payroll accounting operations, ensuring accuracy, compliance, and timely reporting across multiple markets.
Key Responsibilities
Act as the primary preparer in month-end and quarter-end close calendar, checklist, and reconciliations, and lead the accounting team in monthly and quarterly close flux presentations with management.
Take full ownership of payroll accounting functions, including processing, reconciliation, compliance, and reporting.
Design and implement robust accounting procedures, internal controls, and compliance mechanisms that align with accounting policies and regulations.
Drive the development and deployment of accounting process improvements, with a focus on automation, efficiency, and scaling for company growth.
Develop and maintain technical accounting expertise in areas including payroll accounting compliance, processes, and controls.
Draft comprehensive accounting policies by leveraging US GAAP technical accounting guidance and collaborating with cross-functional stakeholders.
Proactively identify inefficiencies in existing accounting processes and design innovative solutions to address them.
Partner with external auditors to facilitate smooth audit processes and ensure timely completion of deliverables.
Assist with processing the Company's employee equity grants.
Skills, Knowledge & Expertise
Have 7+ years of progressive accounting experience, preferably in startup or high-growth environments, including 3+ years of experience in a public company.
Hold a Bachelor’s degree in Accounting or Finance, with CPA certification (or equivalent) preferred.
Have demonstrated experience with payroll accounting and related compliance requirements
Possess a proven track record of successfully leading process improvement initiatives and system implementations.
Are proficient in NetSuite or similar accounting software, with experience in financial systems integration.
Exhibit exceptional organizational skills with the ability to prioritize and manage multiple workstreams effectively.
Have keen attention to detail and unwavering commitment to accuracy.
Are a self-starter who is able to work independently, identify issues, and implement solutions without significant oversight.
Possess strong analytical skills with the ability to synthesize complex financial information into actionable insights.
Have excellent verbal and written communication skills for cross-functional collaboration.
Strong Candidates May Have:
Experience working in a fast-paced startup environment, particularly in the technology sector.
Successfully led accounting system implementations or major upgrades.
Expertise in developing and documenting streamlined processes that scale with company growth.
Experience with creating automation solutions for accounting workflows.
Experience thriving in ambiguity and excelling at developing structure in unstructured environments.
Proven track record of identifying inefficient processes and implementing innovative solutions.
A proactive approach to anticipating and solving problems before they escalate.
Ability to balance strategic thinking with tactical execution.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: New Delhi, India
Workplace: remote
We’re looking for an experienced
Payroll Accounting Manager
to join our team and take ownership of payroll accounting operations, ensuring accuracy, compliance, and timely reporting across multiple markets.
Key Responsibilities
Act as the primary preparer in month-end and quarter-end close calendar, checklist, and reconciliations, and lead the accounting team in monthly and quarterly close flux presentations with management.
Take full ownership of payroll accounting functions, including processing, reconciliation, compliance, and reporting.
Design and implement robust accounting procedures, internal controls, and compliance mechanisms that align with accounting policies and regulations.
Drive the development and deployment of accounting process improvements, with a focus on automation, efficiency, and scaling for company growth.
Develop and maintain technical accounting expertise in areas including payroll accounting compliance, processes, and controls.
Draft comprehensive accounting policies by leveraging US GAAP technical accounting guidance and collaborating with cross-functional stakeholders.
Proactively identify inefficiencies in existing accounting processes and design innovative solutions to address them.
Partner with external auditors to facilitate smooth audit processes and ensure timely completion of deliverables.
Assist with processing the Company's employee equity grants.
Skills, Knowledge & Expertise
Have 7+ years of progressive accounting experience, preferably in startup or high-growth environments, including 3+ years of experience in a public company.
Hold a Bachelor’s degree in Accounting or Finance, with CPA certification (or equivalent) preferred.
Have demonstrated experience with payroll accounting and related compliance requirements
Possess a proven track record of successfully leading process improvement initiatives and system implementations.
Are proficient in NetSuite or similar accounting software, with experience in financial systems integration.
Exhibit exceptional organizational skills with the ability to prioritize and manage multiple workstreams effectively.
Have keen attention to detail and unwavering commitment to accuracy.
Are a self-starter who is able to work independently, identify issues, and implement solutions without significant oversight.
Possess strong analytical skills with the ability to synthesize complex financial information into actionable insights.
Have excellent verbal and written communication skills for cross-functional collaboration.
Strong Candidates May Have:
Experience working in a fast-paced startup environment, particularly in the technology sector.
Successfully led accounting system implementations or major upgrades.
Expertise in developing and documenting streamlined processes that scale with company growth.
Experience with creating automation solutions for accounting workflows.
Experience thriving in ambiguity and excelling at developing structure in unstructured environments.
Proven track record of identifying inefficient processes and implementing innovative solutions.
A proactive approach to anticipating and solving problems before they escalate.
Ability to balance strategic thinking with tactical execution.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a
Passenger Incentives Economics Manager
to join our Marketplace Efficiency team and own the day-to-day operations of passenger incentives across inDrive markets. You will manage incentive budgets, operate and optimize discount and reward mechanics, analyze their impact on passenger growth and marketplace economics, and work closely with Analytics, Tech, Finance and Marketinh teams to make incentive management increasingly data-driven and automated.
This is a hands-on role with a direct impact on the passenger side of the marketplace, offering the opportunity to work across multiple countries and emerging markets and influence how incentives are designed, allocated and scaled.
Key Responsibilities
Manage the weekly passenger incentives budget across countries and incentive mechanics, ensuring effective budget allocation and pacing.
Operate and optimize the portfolio of passenger discounts, rewards and other monetary incentive mechanics based on business objectives and performance.
Monitor incentive performance using data and dashboards, analyze uplift, incrementality, CPAR and net revenue impact, and identify opportunities to stop, scale or adjust initiatives.
Work with Analytics and Tech to develop and improve tools, models, monitoring and automation for incentive management and budget allocation.
Translate business needs into clear requirements and drive their implementation with analysts, engineers and product teams.
Prepare regular performance insights and recommendations based on data.
Continuously improve operational processes and move incentive management from manual decisions towards automated, algorithm-driven solutions.
Skills, Knowledge & Expertise
Degree in Economics, Finance, Business, or a closely related field is required.
3+ years of experience in operations, revenue management, growth, strategy, analytics or consulting.
Hands-on experience with pricing, incentives, promotions or revenue management — including setting up initiatives, testing them and measuring their impact.
Strong analytical skills and experience working with large datasets; advanced Excel skills.
Solid understanding of unit economics, incrementality and A/B testing, including the use of control groups to measure the true impact of incentives.
Understanding of marketplace dynamics and how passenger-side incentives can affect supply, demand and the driver side of the marketplace.
Experience translating business needs into requirements for Product, Analytics or Tech teams and driving initiatives through to delivery.
Strong ownership and execution skills, with the ability to structure ambiguous problems and make data-driven decisions.
Strong stakeholder management and communication skills.
Fluency in English.
Would be a plus:
Experience working across multiple countries or regions.
SQL, Python or experience with BI tools such as Tableau or Power BI.
Experience with loyalty, cashback or points-based products.
Experience working with ML-driven targeting or recommendation systems.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary starting from 64 700 EUR Gross.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a
QA Manager
to join our team.
In this role, you will lead QA Operations, drive the development and improvement of quality processes and standards, optimize regression testing, work with quality metrics, and promote automation and AI-powered approaches across QA.
You will work closely with Engineering Platform and Product teams to strengthen quality ownership and build efficient, scalable QA processes across the organization.
This is a hybrid role, with
2 days per week working from the office in Paphos or Limassol
.
Key Responsibilities
Lead the QA Operations team, including team development and performance management
Own and continuously improve regression testing processes for mobile applications
Develop product quality processes and continuously improve their efficiency
Own quality metrics, analyze trends and identify improvement opportunities
Develop defect management, triage and escalation processes for critical issues
Define and continuously improve testing guidelines, quality standards and common QA processes
Drive the adoption of AI-powered approaches and automation across testing and quality processes
Identify and scale opportunities to use AI to improve QA Operations efficiency and reduce manual effort
Partner with Engineering Platform and Product teams to improve product quality and strengthen engineering ownership of quality
Skills, Knowledge and Expertise
5+ years of experience in Quality Management / QA Lead
Experience managing distributed or international teams
Strong experience in organizing and optimizing regression testing
Experience building, scaling and improving QA Operations processes
Hands-on experience working with quality metrics and driving data-informed improvements
Experience testing mobile applications on iOS and Android
Good understanding of test automation across Unit, API and UI/E2E levels and shift-left testing principles
Experience adopting AI tools, AI-assisted testing or other AI-powered approaches in software development and testing processes
Ability to identify processes that can be automated or transformed with AI and drive such initiatives through implementation
Strong stakeholder management skills and experience working closely with Engineering Platform and Product teams
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 90 700 EUR gross
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: onsite
We're looking for a cross-functional
Project Manager
to bridge our FinTech Product and Business teams, own a large share of country-level monetisation work, and support new market launches.
You'll keep fintech initiatives moving by coordinating non-standard projects with Legal and Tax, and by building playbooks that stop recurring legal, tax, and regulatory issues from blocking product work.
This is an individual contributor role that works closely with Legal, Tax, local business, Product, and Analytics/Strategy teams.
Key Responsibilities
Special fintech projects
— Lead non-standard, cross-functional fintech product projects from start to finish. Define scope and timelines, coordinate the teams involved, flag dependencies and requirements early, and keep delivery on track.
Unblocking product delivery
— Identify what slows down or blocks fintech product initiatives across functions. Resolve issues with the relevant teams and escalate when needed so product work keeps moving.
Playbooks & shared learnings
— Turn recurring blockers, requirements, and their solutions into reusable playbooks. Share them across product and regional teams so the same issues don't come up again on future projects.
Country monetization schemes
— Own coordination with local business teams and supporting functions on designing and adjusting country-level monetization schemes. Identify where schemes need to change and drive those changes through to implementation.
Monetization planning
— Work with analysts and strategists to build monetization plans for each country or region, bringing together input from all relevant teams.
New country launches
— Support fintech launches in new markets by coordinating readiness across product, local business, and supporting functions.
Skills, Knowledge & Expertise
4–6 years in project management, business operations, or fintech/product, ideally with multi-market exposure
Proven track record of driving cross-functional projects to completion without direct authority
Strong stakeholder management and communication skills
Ability to turn ambiguous problems into clear plans, owners, and timelines
Fluency in English and Russian
Understanding of payment and monetization models is a plus
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Sao Paulo, Brazil (Sao Paulo)
Workplace: hybrid
As a Driver Marketing Specialist, you will own driver marketing in Brazil, from insights and communication strategy to campaign launches in the market. You'll work closely with the Driver Operations, Brand, Analytics, and regional marketing teams, and you'll have real influence on the growth of one of our key markets.
Key Responsibilities
Turn BHT and competitor insights into clear recommendations for driver positioning, messaging, and campaigns; create and execute communication plans, and manage the driver marketing budget.
Measure the impact of marketing activities through pre/post studies and ad testing, and connect brand KPIs with business results such as sign-ups and retention.
Align with the Driver Ops team on acquisition campaigns, referral programs and lifecycle communications, so that all driver touchpoints stay consistent with the brand strategy.
Lead 360 campaign launches and marketing activities in the market.
Skills, Knowledge & Expertise
2+ years of experience in marketing, ideally in ride-hailing, delivery, marketplaces or other two-sided platforms.
A solid understanding of brand health tracking.
A deep understanding of the Brazilian market, plus strong cross-functional skills to align several teams around one brand vision.
Strong planning skills, the ability to adapt quickly to changing market conditions, and confidence in making decisions.
English B2+
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Panama
Workplace: hybrid
As a
Cluster Representative,
you will take full ownership of end-to-end regional strategy execution—from launching new cities and tariffs to optimizing driver ecosystems and navigating local regulatory landscapes. In this role, you will bridge global/regional strategy with local execution, serving as the voice of your markets to shape commercial performance and key stakeholder relationships.
Key Responsibilities
Regional Strategy & Growth Execution:
Lead the end-to-end execution of regional strategies. Drive critical growth projects—including new city rollouts and tariff launches—coordinating cross-functional teams to deliver on time and within budget.
Performance & Business Analytics:
Continuously track and analyze local top-line performance metrics (Rides, GMV, Revenue). Identify trends, flag issues early, and propose swift corrective action plans.
Marketplace & Supply Optimization:
Collaborate directly with Marketing and Marketplace Efficiency teams to adapt driver acquisition and retention initiatives to local realities. Propose strategic pricing, surge, and incentive opportunities.
Public Affairs & Regulatory Risk Management:
Support Public Affairs & Government Relations on regulatory topics affecting your markets. Proactively identify legislative risks and accompany leadership in government and industry meetings to provide on-the-ground business context.
Local Partnerships & Business Development:
Identify, evaluate, and develop new local partnership opportunities, negotiating commercial terms within established frameworks.
Competitive Intelligence:
Gather on-the-ground market insights and translate competitive intelligence into clear, actionable strategic recommendations.
Skills, Knowledge & Expertise
Proven Experience:
3–5+ years of experience in management consulting, tech operations, mobility/ride-hailing, or general management, leading multi-project portfolios.
Analytical Mindset:
Strong capability to analyze performance data (GMV, conversion rates, supply dynamics) and turn insights into high-impact operational decisions.
Cross-Functional Leadership:
A track record of driving cross-team alignment across Marketing, Policy, and Marketplace Operations.
Stakeholder & Regulatory Savvy:
Comfortable representing the company in external policy meetings, partner negotiations, and executive discussions.
Execution & Agility:
Strong project management skills with the ability to navigate ambiguity and deliver results in a fast-paced environment.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Islamabad, Pakistan
Workplace: hybrid
The AI Solution Delivery team is expanding its capabilities in NLP to build production-grade AI products. We are looking for a
Senior Data Scientist
to
architect, build and deploy
complex models for automating customer support operations. You will be responsible for selecting the right technical approaches and ensuring the scalability of our solutions. A proven track record in applying advanced NLP techniques to real-world problems is required.
Key Responsibilities
Lead the entire machine learning model lifecycle, from initial research and hypothesis testing to production deployment and maintenance
Translate complex business goals into well defined data science problems and quantifiable metrics
Design and develop robust, scalable machine learning systems from scratch, including data analysis, annotation, and processing pipelines
Contribute to the overall system architecture and integrate ML models with existing backend services and infrastructure
Monitor and maintain deployed models, proactively identifying and addressing issues like concept drift to ensure consistent performance
Support the development and growth of other team members through mentorship and participation in onboarding programs
Drive continuous improvement by automating repetitive tasks and proposing innovative solutions that lead to significant business impact
Communicate complex technical concepts and findings clearly and concisely to both technical and non technical stakeholders
Skills, Knowledge and Expertise
5 years of professional experience in a data science or machine learning role with deep focus on NLP.
Previous software engineering experience is preferrable.
An academic background in a quantitative field such as Computer Science, Mathematics, or a related discipline will be a plus
Expert level proficiency in Python and its core data science libraries (e.g., Pandas, NumPy, Scikit learn).
Deep expertise in classic machine learning and deep learning techniques, with a strong understanding of advanced mathematics relevant to these fields.
Experience with ML system design and MLOps practices for building, testing, deploying, and monitoring models in a production environment.
Proven experience with event systems, deployment environments, and maintaining production services.
Familiarity with technologies for streaming, batch, and async data processing.
Strong understanding of software system design principles and the ability to contribute to architectural discussions.
Experience in experimental design to validate hypotheses and measure the effectiveness of solutions.
A solid grasp of security, risk, and control concepts in a production environment.
Conditions & Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Abu Dhabi, United Arab Emirates
Workplace: hybrid
Autonomous vehicles are coming to the markets in which inDrive serves, but the AV industry has a blind spot: it has almost no data from the cities where we operate. inDrive runs one of the world's largest ride-hailing fleets, concentrated in exactly the emerging markets global AV players have yet to reach. We are building the team that turns that fleet into an AV grade data platform: large scale multi sensor collection from real vehicles on real trips, evaluation of driving models against human drivers, automated and human in the loop causal annotation, and camera first 3D scene reconstruction for simulation.
We are hiring the founding leader of this workstream. This is a rare true zero to one: you will hire the team, stand up the vehicles and the data platform, set the technical bar, and own delivery end to end.
Key Responsibilities
Own the AV data workstream end to end.
Roadmap, execution, quality, and outcomes, from vehicle data capture through processing, annotation, and delivery of AV-grade datasets
Build the team from zero.
Hire and lead a multi disciplinary team covering large scale data engineering, search and serving, ML engineering across divergence detection, edge inference, and VLM based auto labeling, 3D reconstruction research, and data annotation operations. Own the hiring bar and the team's growth
Management
: Manage ML engineers' charter across the cluster
Set technical direction across disciplines.
Provide design authority for the full pipeline, including onboard capture, cloud ingestion and processing at fleet scale, semantic and causal labeling, and neural scene reconstruction, and make the key technical decisions on evidence
Partner with leaders across the organization.
Work closely with the leaders of data platform, ML ops, geo and mapping, and inDrive's wider autonomous vehicle initiatives to align roadmaps, share infrastructure, and unblock delivery
Own external partnerships.
Drive the technical relationships this work depends on, including the NVIDIA AV ecosystem and prospective AV partners consuming our data
Balance research and delivery.
Several of the core questions here are open research. You frame milestones as decision gates, redirect work based on evidence, and keep the team shipping measurable results on a schedule
Skills, Knowledge and Expertise
10+ years of engineering experience in applied ML, autonomous systems, or large-scale data and ML platforms, including 3+ years in the autonomous vehicle industry or closely adjacent autonomy domains (AV data, simulation, or evaluation platforms, ADAS, robotics perception, HD mapping), and 4+ years managing engineering teams, with a track record of building teams from scratch and delivering from zero to one
Strong command of the modern AV and foundation model landscape: vision-language models, multi-modal perception, 3D reconstruction and neural rendering, and the NVIDIA AV ecosystem. Deep enough to set direction, review designs, and make evidence-based technical calls
Genuine engineering leadership range: you have successfully led data engineering, platform, or infrastructure delivery, not only ML research, and can evaluate and unblock work across those disciplines
Proven ability to take large-scale ML systems from conception to production: data pipelines, training and evaluation infrastructure, and models running under real-world constraints
Strong external presence: experience owning technical partnerships, vendor and licensing relationships, or customer-facing technical engagements at a senior level
Deep fluency in the modern ML stack (PyTorch or equivalent, large-scale training and inference, Python and Linux) and in cloud data platforms at multi-terabyte scale
Bachelor's degree in Computer Science, Engineering, or a related field
Nice to have:
AV industry experience specifically in offline evaluation, data mining, annotation platforms, or simulation, as distinct from on-vehicle stack development
Advanced degree (MS or PhD) in ML, robotics, or computer vision
Experience operating in emerging markets, and comfort building where the playbook does not exist yet
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
Our AI Customer Support and Safety team is working on many areas including Computer Vision, NLP, RL etc, bringing business value to our products and improving the lives of our customers. Now we are aiming to strengthen several streams and looking for an experienced middle
Machine Learning Engineer
, who will help us in our journey. The primary focus for this position will be automation of the driver verification process, for which experience in
computer vision
is essential.
Key Responsibilities
Develop, deploy, and maintain machine learning models and systems
Conduct in-depth data analysis, preparation, and processing
Contribute to the design of ML systems, focusing on data-related aspects like annotation and processing
Follow established security guidelines and identify potential risks
Collaborate with peers to review and ensure designs are effective, flexible, and reusable
Solve issues and provide feedback for engineering design and delivery processes
Ensure that features are deployed according to requirements and operate without unintended side effects
Create and maintain comprehensive documentation for models and processes
Monitor and support deployed solutions to ensure they meet performance expectations
Actively seek out information and internal solutions to ensure reusability and adoption of common technologies
Our expectations
3+ years of experience in the Field. Previous software engineering experience is preferrable
Strong proficiency in Python and its common data processing frameworks (e.g., for streaming, batch, and asynchronous data).
Strong foundational knowledge in classical machine learning, deep learning, and advanced mathematics.
Familiarity with MLOps principles and experience using MLOps tools for managing the ML model lifecycle.
Experience with backend systems and infrastructure, and a willingness to learn new technologies (like Golang) for integration purposes.
The ability to design solutions using common design patterns and various design tools.
Experience in experiment design and the ability to validate the credibility of information from various sources.
A solid understanding of the business value of delivered features.
Strong problem-solving skills, with an emphasis on using technical facts and reasoning.
Excellent communication and collaboration skills, including active listening and the ability to build consensus.
A strong drive for continuous self-development and a collaborative mindset for contributing to communities.
Ability to balance quality and speed depending on the case, and justify your decision
Ability to explain the background and consequences of your technical decisions to non-technical stakeholders, including product and business managers
English communication skills
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: onsite
The Quality Assurance Group Lead combines advanced quality assurance expertise with people management, mentoring, and quality control — ensuring the consistency, accuracy, and effectiveness of quality evaluations within an assigned region, workflow, or operational scope. This role sits between QA Specialist and QA Manager, leading a team of 5–7 QA Specialists within inDrive's CS Operational Excellence department, and reports directly to the QA Manager.
Key Responsibilities
Lead a team of 5–7 QA Specialists within the assigned scope
Distribute and prioritize workload across the team
Coach, mentor, and develop QA Specialist competencies
Monitor individual and team performance against quality KPIs
Conduct regular 1:1s, team meetings, and performance reviews
Conduct quality audits and second-level reviews of QA Specialist evaluations
Ensure consistent application of quality governance frameworks and evaluation standards
Act as the escalation point for complex quality-related questions and methodology disputes
Lead calibration sessions to align monitoring results across the team
Resolve disagreements related to monitoring results or evaluation methodology
Identify trends, recurring mistakes, and systemic quality issues within the assigned scope
Prepare quality insights, summaries, and action plans for stakeholders
Support the implementation of new QA methodologies, monitoring scenarios, and process updates
Participate in QA automation and process-improvement initiatives
Provide data-driven recommendations to QA management based on monitoring results
Skills, Knowledge & Expertise
3+ years of experience in Customer Support, Quality Assurance, or Operational Excellence
Proven experience in quality monitoring, evaluations, and calibration processes
Experience coaching, mentoring, or formally coordinating the work of others
Experience working in multi-team or multi-vendor (BPO) environments — preferred
Strong knowledge of quality frameworks, monitoring methodologies, and calibration standards
Excellent analytical skills with the ability to identify trends and systemic patterns
Strong written and verbal communication skills; ability to present findings clearly
Demonstrated ability to collaborate across functions and levels of the organization
Proficiency with QA platforms, dashboards, reporting tools, and performance analytics systems
Ability to manage competing priorities and work effectively in a fast-paced environment
Bilingual proficiency in Spanish and English (spoken and written)
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 48 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from EUR 90 700 gross
Final benefits may vary depending on the location.
ГибридMexico City, Mexico
ГибридAlmaty, Kazakhstan
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УдалённоseniorWashington, United States; Effective cross-functional partner, comfortable working with global teams across time zones; Based in the United States, in the Eastern or Central time zone