Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for a threat intel manager to build and run our CBRN-E & Advanced Weapons team within Threat Intelligence. This team detects, investigates, and disrupts attempts to misuse Anthropic's AI systems for chemical, biological, radiological, nuclear, and explosives threats and for the development of advanced or novel weapons.
You will mature this from a promising start into a rigorous program, hiring investigators with real CBRN-E, weaponization, and counterproliferation expertise, sharpening detection beyond broad harm screens into threat-specific capabilities, and personally leading the cases where scientific judgment determines whether we're seeing curiosity, legitimate research, or a genuine weapons-development attempt. The area carries significant engagement with government, biosecurity, and scientific stakeholders.
Important context: In this position you may be exposed to explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature. This role may require responding to escalations during weekends and holidays.
Key responsibilities
Own strategy, priorities, and outcomes for the CBRN-E & Advanced Weapons mission area; mature it from an emerging function into a rigorous investigative program
Hire, manage, and develop a team of investigators with deep domain expertise across biological, chemical, and weapons-development threat areas
Personally lead investigations into attempts to use our systems to develop, enhance, or disseminate CBRN-E weapons, or advanced weapons capabilities
Evolve detection from broad harm screens toward CBRN-specific signals and methodologies tailored to dual-use research concerns, in partnership with our collections engineers
Set the analytic quality bar: cross-platform threat analysis grounded in real threat actor behavior, open-source research, and publicly reported weapons programs
Own escalation and enforcement decisions with policy and enforcement teams for the highest-severity misuse category we handle
Lead external engagement with government agencies, biosecurity and chemical-security research communities, and scientific organizations
Inform safety-by-design and capability-evaluation strategies by forecasting how threat actors will leverage frontier AI for CBRN-E purposes
Serve as a liaison to government partners, educating stakeholders on AI-enabled threats through regular reporting and briefings.
Minimum qualifications
Are an intelligence analyst, policy expert, or researcher with deep domain expertise in biosecurity, chemical defense, weapons non-proliferation, dual-use research of concern (DURC), or related CBRN-E threat domains
Have led investigative or analytic teams and are a senior domain expert with demonstrated mentorship and program-building experience ready to lead
Have experience with threat actor profiling,threat intelligence analysis frameworks, and collection frameworks
Have hands-on experience with large language models and how AI could be misused for CBRN-E threats
Have excellent stakeholder management skills across researchers, policy experts, legal teams, government, and external partners
Can present analytical work to technical and non-technical audiences, including government stakeholders and senior leadership
Preferred qualifications
Advanced degree (MS or PhD) in biological sciences, chemistry, biodefense, biosecurity, or a related field
Real-world experience countering weapons of mass destruction or other high-risk asymmetric threats in the intelligence community or defense organizations
Experience working with government agencies, defense/national security organizations, or in regulated environments handling sensitive CBRN-E programs, counterproliferation and threat analysis.
Background in AI safety, machine learning security, or technology abuse investigation
Experience building and scaling threat detection systems or abuse monitoring programs
Active Top Secret security clearance
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$375,000
—
$455,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
San Francisco, CA | New York City, NY | Washington, DC
Location: Lappeenranta, Finland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The Facilities Manager leads a multidisciplinary team of technicians and contractors, oversees maintenance and capital projects, manages vendor performance, and drives operational excellence through continuous improvement, sustainability initiatives, and proactive risk management.
Key Responsibilities
Critical Facilities Operations
Lead the day-to-day operation of all critical facility infrastructure.
Ensure the availability and reliability of mechanical, electrical, plumbing, and life safety systems.
Maintain compliance with Service Level Agreements (SLAs) and uptime objectives.
Oversee 24/7 operational support, including incident response and escalation.
Ensure all Standard Operating Procedures (SOPs), Emergency Operating Procedures (EOPs), and Method of Procedures (MOPs) are current and followed.
Leadership & Team Management
Lead, mentor, and develop Critical Facilities Engineers and Technicians.
Manage shift schedules, staffing, training, and performance evaluations.
Foster a culture of safety, accountability, teamwork, and continuous improvement.
Coordinate contractor and vendor activities to ensure quality and compliance.
Maintenance & Asset Management
Develop and oversee preventive, predictive, and corrective maintenance programs.
Manage maintenance planning through the Computerized Maintenance Management System (CMMS).
Monitor equipment lifecycle performance and develop replacement strategies.
Ensure maintenance activities minimize operational risk and downtime.
Infrastructure Management
Oversee the operation and maintenance of:
Electrical distribution systems (MV/LV)
UPS systems and battery plants
Standby diesel generators
Automatic Transfer Switches (ATS)
Chillers and chilled water systems
CRAH and CRAC units
Air Handling Units (AHUs)
Pumps and hydronic systems
Heat exchangers
Building Management System (BMS)
Fire detection and suppression systems
Security and access control systems
Health, Safety & Compliance
Ensure compliance with Finnish occupational safety legislation, EU directives, environmental regulations, and company policies.
Manage Permit to Work (PTW), Lockout/Tagout (LOTO), and contractor safety programs.
Lead incident investigations and implement corrective actions.
Prepare for and support regulatory inspections and internal audits.
Financial & Vendor Management
Develop and manage the facilities operating budget.
Review maintenance contracts and service agreements.
Monitor vendor performance against established KPIs.
Support procurement of equipment and facility services.
Reporting
Track and report key operational metrics, including:
Infrastructure availability
Preventive maintenance completion
Mean Time to Repair (MTTR)
Mean Time Between Failures (MTBF)
Power Usage Effectiveness (PUE)
Energy consumption
Safety performance
Prepare operational reports for senior leadership.
Qualifications
Education
Bachelor's degree in Mechanical Engineering, Electrical Engineering, Building Services Engineering, Facilities Management, or a related technical discipline.
Master's degree is an advantage but not required.
Experience
Minimum 7 years of experience in critical facilities or mission-critical operations.
At least 3 years of leadership experience managing technical teams.
Experience in hyperscale data centers, colocation facilities, hospitals, power generation, or industrial operations is highly desirable.
Technical Knowledge
Strong knowledge of:
Critical electrical infrastructure
HVAC and cooling systems
Chilled water and hydronic systems
Building Management Systems (BMS)
Data Center Infrastructure Management (DCIM)
Computerized Maintenance Management Systems (CMMS)
Reliability and maintenance best practices
Risk assessment and root cause analysis
Commissioning and integrated systems testing
Preferred Qualifications
Degree in Mechanical or Electrical Engineering.
Occupational Safety Card (Työturvallisuuskortti).
Hot Work Card (Tulityökortti).
First Aid (EA1) certification.
Uptime Institute Accredited Tier Specialist (ATS) or similar critical facilities certification.
Project Management certification (PMP, PRINCE2, or equivalent) is an advantage.
Fluent English is required; Finnish language skills are beneficial.
Leadership Competencies
Safety leadership
Strategic planning
Team development
Decision-making under pressure
Operational excellence
Vendor and stakeholder management
Budget management
Continuous improvement
Excellent written and verbal communication
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Hybrid - San Francisco, New York City, London
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Security Software Engineer, Detection & Response, to build the telemetry, logging, and response systems for our Detection & Response team. This is a builder role, not a queue-triage role. You will build detection and response as software across a multi-cloud fleet of servers, containers, and endpoints, and test where AI and agents can safely take work off responders. This is a hybrid role based in San Francisco, New York City, or London, with three days a week in the office.
What you’ll do
Deploy and operate telemetry at fleet scale with osquery and extended Berkeley Packet Filter (eBPF) sensors across servers, containers, and endpoints, and own performance overhead, staged rollouts, canaries, and rollbacks
Build and maintain the logging and security information and event management (SIEM) pipeline behind detection, including ingestion, normalization, enrichment, storage, and cost, with detections written as code with tests, code review, and continuous integration and continuous delivery (CI/CD)
Automate response with tooling for host isolation, credential revocation, evidence collection, and enrichment, and test where AI and agents can safely take work off responders
Strengthen the corporate security stack, including endpoint detection and response (EDR) and fleet management across Mac, Windows, and Linux, email security, and GitHub controls
Join the on-call rotation, work with the managed security operations center (SOC) on escalations, and automate evidence collection for System and Organization Controls 2 (SOC 2), Payment Card Industry Data Security Standard (PCI DSS), and ISO audits
What you need
5+ years in security, infrastructure, or platform engineering, writing production code in a compiled language (Go or Rust preferred) and a scripting language (Python or Bash)
Deployed and operated agents, sensors, or telemetry collectors at fleet scale, such as osquery or eBPF-based tooling
Operated AWS infrastructure, including networking, identity and access management (IAM), logging, and container workloads, with infrastructure as code in Terraform
Built and run a data or logging pipeline, including SIEM operations and SQL for investigation
Bonus if you
Worked with managed SOC providers or security orchestration, automation, and response (SOAR) platforms
Built or contributed to open source security or observability tooling
Know serverless platforms and API security
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000-$312,000. This salary range is an estimate. Actual salary will be based on job-related skills, experience, and location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: port of spain, Trinidad and Tobago
EnerMech provides integrated solutions for complex energy projects worldwide, combining best-in-class equipment and cutting-edge technology that supports the entire asset life-cycle, along with decades of unrivaled expertise.
Every move we make is intentional, ensuring energy infrastructure runs smoothly and efficiently. Guided by our values and foundational principles we drive positive impact, delivering seamless, transformative solutions that get it right first time.
At EnerMech, our vision is clear and ambitious: to be the leader in specialist technical solutions across all markets, sectors, and regions we engage with.
We are committed to optimizing performance, boosting reliability, and enhancing efficiency. Our mission is simple: to work in partnership with our customers to safely provide specialist technical solutions for energy and infrastructure assets globally.
Role Overview
Account Lead will manage the successful delivery of contracted services for assigned client accounts within our Lifting Solutions O&M business. This role is responsible for ensuring safe, high-quality, efficient, and commercially effective service delivery across client operations, including personnel, equipment, maintenance, project execution, reporting, and customer relationship management.
The Account Lead will serve as a key point of contact between EnerMech and the client, ensuring contract requirements are met while identifying opportunities to improve service delivery, strengthen client relationships, and support business growth.
Key Responsibilities:
Manage the day-to-day delivery of assigned client contracts, including core crew, ad hoc support teams, equipment, maintenance, and project requirements.
Ensure EnerMech meets client expectations for safety, quality, service delivery, commercial performance, and operational excellence.
Build and maintain strong working relationships with client stakeholders, asset teams, technical teams, and internal EnerMech departments.
Support client planning meetings, mobilisation readiness, gate compliance, maintenance planning, and operational coordination.
Lead and manage contract-specific KPIs, client reporting, monthly reporting, QPRs, FPALs, and performance reviews.
Coordinate sales enquiries, mobilisations, demobilisations, aged debt, equipment requirements, client meetings, planning, and technical support.
Provide first-line technical support and coordinate client requirements, including breakdowns and urgent operational needs.
Liaise regularly with offshore and site-based crews regarding maintenance, operations, planning, and service delivery.
Travel offshore as required to conduct audits, management visits, and surveys.
Maintain contract maintenance records, routines, corrective actions, and scheduling within client maintenance management systems.
Monitor maintenance backlog and immediately escalate any safety-critical maintenance concerns to the client and internal technical authority.
Review and approve contract-related CTRs, work packs, invoices, and other documentation as the Contract Representative.
Ensure NAV and internal systems are used effectively to track, manage, and report business performance.
Manage work in progress, aged debt, accounts payable, invoicing, and contract financial performance.
Develop annual OPEX and CAPEX budgets for assigned contracts.
Coordinate incident investigations, root cause analysis, and corrective action closeout.
Support employee relations, performance management, development, and resourcing activities in partnership with HR.
Promote EnerMech’s wider capabilities to add value, resolve client issues, and support business growth.
Maintain accurate business forecasts associated with assigned contracts.
Support annual and five-year crane plans and budgets where applicable to the Cranes business line.
Requirements
Demonstrable experience managing and delivering services within an offshore, industrial, oil and gas, or energy-related environment.
Proven experience leading operational teams and supporting client organizations while maintaining high standards of safety, quality, and service delivery.
Strong commercial awareness with experience managing budgets, work in progress (WIP), aged debt, invoicing, and overall contract performance.
Experience coordinating offshore personnel, technical teams, maintenance activities, and client stakeholders.
Working knowledge of applicable industry legislation, safety case requirements, major accident hazard management, and relevant regulatory standards (e.g., DCR, PFEER).
Experience with maintenance management systems, business reporting tools, CTRs, work packs, and contract administration processes.
Mechanical Engineering degree or relevant technical qualification preferred; equivalent industry experience will also be considered.
Experience within lifting, cranes, mechanical services, offshore maintenance, or asset integrity environments is highly desirable.
Valid offshore survival certification and offshore medical certification are required.
Strong leadership, communication, and relationship management skills with the ability to influence stakeholders at all levels.
Demonstrated ability to identify opportunities for continuous improvement, challenge traditional thinking, and drive operational excellence.
Strong planning, organizational, and problem-solving abilities with a proactive and customer-focused approach.
Benefits
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Software Engineer – Logging, Diagnostics & Post-Release Incident Analysis
Overview
The PlayStation Portal Platform team is seeking a Senior Software Engineer to lead the design, development, and operation of Logging and Diagnostics infrastructure that enables rapid detection, investigation, and resolution of Performance, Stability, and Platform Quality issues occurring after products are released to customers.
In this role, you will be responsible for building scalable Logging Architecture, Crash Diagnostics, and Incident Analysis Frameworks that empower engineering teams to perform efficient root cause analysis of field issues. You will collaborate closely with Engineering, Quality Engineering (QE), Customer Support, Security, and Product teams to reduce the time from issue detection to root cause identification and drive continuous improvements in product quality and reliability.
We are looking for engineers who are passionate about quality, thrive on solving complex system-level problems, and take strong ownership in delivering exceptional user experiences through continuous improvement.
Key Responsibilities
Logging Architecture
Define and drive the overall platform logging strategy.
Design and implement logging frameworks for AOSP-based systems.
Establish log collection, storage, retention, and archival strategies.
Define structured logging standards and best practices.
Design logging mechanisms optimized for field debugging and post-release analysis.
Improve platform observability and telemetry quality.
Diagnostics & Debuggability
Build infrastructure for Crash, ANR, Native Crash, and Kernel Panic analysis.
Define strategies for collecting and analyzing Tombstones, DropBox entries, Bugreports, and diagnostic artifacts.
Develop diagnostic frameworks for system failure analysis and troubleshooting.
Create tools that support issue reproduction and root cause analysis.
Drive initiatives that improve platform debuggability and diagnosability.
Partner with development teams to ensure diagnostic capabilities are built into the platform.
Post-Release Incident Analysis
Investigate and analyze production issues occurring in customer environments.
Identify, classify, and track recurring failure patterns.
Lead incident reviews, postmortems, and corrective action initiatives.
Drive improvements in Mean Time to Detect (MTTD) and Mean Time to Resolution (MTTR).
Provide actionable recommendations to engineering teams for quality improvements.
Monitoring & Alerting
Design and implement log-based monitoring systems.
Develop anomaly detection mechanisms for platform health and stability.
Build automated alerting and escalation frameworks.
Create dashboards and reporting tools for field quality monitoring.
Define and track reliability metrics and operational KPIs.
Security & Compliance
Design and implement secure logging and diagnostics infrastructure.
Ensure protection of PII and sensitive customer information.
Support security incident investigations and forensic analysis.
Define log retention policies and ensure compliance with company and regulatory requirements.
Collaborate with Security teams to implement secure-by-design principles.
Required Qualifications
A genuine passion for delivering high-quality software and exceptional user experiences, with a strong sense of ownership and accountability for product quality.
Experience working in Agile development environments and driving continuous quality improvements through iterative development, data-driven decision making, and customer feedback.
Bachelor's or Master's degree in Computer Science or a related field, or equivalent practical experience.
5+ years of experience in Android native development with strong expertise in Java/Kotlin and Android Studio.
Experience developing Android/AOSP system software.
Experience designing and implementing Logging, Diagnostics, or Observability systems.
Strong experience with crash analysis, production debugging, and root cause investigation.
Experience debugging Linux Kernel or low-level system software issues.
Strong programming skills in C/C++, Java, and/or Kotlin.
Experience analyzing large-scale production incidents and system failures.
Proven track record of conducting Root Cause Analysis (RCA) and driving corrective actions.
Strong understanding of software architecture, operating systems, and system software fundamentals.
Excellent analytical, problem-solving, communication, and collaboration skills.
Preferred Qualifications
Experience developing Android Framework components.
Experience with Kernel Logging, Tracing, and low-level diagnostics.
Hands-on experience with Perfetto, Systrace, ftrace, or similar profiling and tracing tools.
Experience building or operating Crash Analytics platforms.
Experience with Security Incident Response and forensic investigations.
Experience developing Consumer Electronics products.
Site Reliability Engineering (SRE) experience.
Experience with modern JavaScript frameworks such as React, React Native, Angular, or similar technologies for building responsive user interfaces and dynamic applications.
Experience designing telemetry, observability, monitoring, or analytics platforms.
Familiarity with cloud-native logging and analytics solutions.
Experience developing developer tools, debugging tools, or operational dashboards.
What We're Looking For
Passion for quality, reliability, and operational excellence.
Strong ownership and accountability for outcomes.
Customer-focused mindset with a commitment to exceptional user experiences.
Ability to investigate complex system-level issues and identify root causes.
Strong collaboration skills across cross-functional teams.
Continuous improvement mindset and commitment to engineering excellence.
Impact
Your work will directly influence the quality, reliability, and supportability of PlayStation Portal products used by millions of players worldwide.
By building world-class logging, diagnostics, monitoring, and incident analysis capabilities, you will enable engineering teams to detect issues faster, resolve them more efficiently, and continuously improve the customer experience.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$193,300
—
$289,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire a Site Reliability Engineer to join the Site Reliability Engineering team, which plays a critical role in ensuring the platform delivers consistent, reliable service to clients. The services run on Kubernetes in AWS, and this role is focused on maintaining the health, stability, and performance of production environments.
This position is ideal for a hands-on engineer who thrives in diagnosing complex production issues where the root cause is not immediately apparent. This role transforms insights gained from production incidents into stronger reliability standards, safer deployment practices, more effective alerting, and automation that helps prevent recurring issues. While metrics, logs, and traces are leveraged daily, the core focus is identifying, resolving, and learning from the issues they reveal.
Responsibilities
Act as a senior escalation point for complex production issues in Kubernetes-based services, leading hands-on investigation across application, container, Kubernetes, and AWS layers through to root cause.
Partner with the teams that own our cluster infrastructure to resolve platform-level issues, and feed what you learn back into reliability standards and improvements.
Define and implement reliability and operability standards for Kubernetes-based services, including resource sizing, health checks, scaling patterns, rollout safety, and baseline monitoring, as part of service onboarding.
Serve as the incident commander or senior technical lead for high-severity incidents, lead postmortems, and drive systemic improvements through action items and measurable follow-through.
Turn recurring investigations into runbooks, diagnostic tooling, and automated remediation that shorten time to resolution and eliminate toil.
Coach engineers in systematic troubleshooting and Kubernetes best practices through reviews, game days, and knowledge sharing.
Define, implement, and iterate service level objectives (SLOs) and service level indicators (SLIs) that reflect customer and business expectations.
Standardize monitoring and alerting through “monitors as code” (Terraform preferred), including quality gates such as severity, ownership, and runbook links.
Operate and tune OpenTelemetry pipelines, including sanitizing data, managing cardinality, and enriching telemetry with consistent fields.
Maintain the infrastructure behind our monitoring stack, including Helm charts, ArgoCD ApplicationSets, Kinesis streams, Lambda functions, and Prometheus.
Participate in on-call rotations with a focus on improving reliability, reducing alert noise, and increasing signal quality over time.
Qualifications
5+ years in SRE or related roles, with evidence of technical seniority across multiple services and teams
3+ years of hands-on experience running and troubleshooting production workloads on Kubernetes, with a deep understanding of how Kubernetes schedules, connects, scales, and rolls out workloads
Proven ability to independently diagnose complex failures in distributed systems running on Kubernetes, spanning application, configuration, resource, networking, and scaling issues, including cases where the root cause wasn't obvious
Strong Linux and networking fundamentals, with the ability to troubleshoot below the container layer
Strong production experience with AWS, including how cloud networking and access controls affect workloads running in Kubernetes
Strong incident response skills, including leading retrospectives and postmortems and following through on systemic fixes
Strong IaC skills (Terraform preferred), with examples of reusable modules, monitors-as-code patterns, or similar standardization work, and the coding ability to build automation and diagnostic tooling
Track record of defining SLOs/SLIs and using an observability stack (i.e. Prometheus and Grafana, New Relic, Splunk, or similar) to drive decisions and find root causes quickly
Clear written and verbal communication skills with the ability to influence engineering teams through standards, tooling, and practical guidance
Kubernetes certification (CKA or CKS) or equivalent depth
Experience improving rollout safety and autoscaling behavior for Kubernetes workloads
Familiar with common data stores (Postgres, MongoDB, DynamoDB) and how they fail in distributed systems
OpenTelemetry instrumentation experience at scale is preferred
Benefits
The base salary range for this role is $130,000 to $160,000 depending on level. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Baku
Workplace: onsite
ABOUT YOU
Xsolla seeks a security engineer to join a new security team during a critical build-out phase. You work across application security and infrastructure security - reviewing code, hardening cloud environments, supporting incident response, and partnering with engineering teams to improve security posture across the company.
This is a generalist role well-suited to an early-team hire. You are comfortable working across domains rather than specializing in one, and you grow into deeper expertise as the team and program mature. You collaborate closely with the security program manager and work directly with engineering teams on secure design, findings, and remediation.
Our tech stack includes GCP, vSphere/ESX, Kubernetes and container workloads, MariaDB, CockroachDB, Go, PHP, and Python. You do not need expertise in all of these, but you are comfortable navigating a mixed environment and learning what you need.
As always true in job descriptions, there is an intangible value that is hard to capture. We look for a diverse set of perspectives and skills. Even if you don't match every requirement, we encourage you to apply if you think you can be highly successful in this role.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Perform Application Security Reviews
- Conduct code reviews, run
SAST
/
DAST
and dependency scanning tools, and work with engineering to resolve findings.
Participate in Threat Modeling
- Contribute to threat modeling sessions for new features and architecture changes, helping identify risks early in the design process.
Help Harden Cloud and Container Infrastructure
- Work on GCP, Kubernetes, and
IAM
configurations to strengthen the security of our cloud and container environments.
Participate in Pen Test Remediation
- Help triage penetration test findings and work with engineering teams to implement fixes, coordinating closely with the security program manager.
Partner with Engineering on Secure Design
- Review architectures, advise on secure implementation patterns, and help teams make informed security decisions.
Identify and Track Security Findings
- Document findings, assess severity, and track them through the remediation lifecycle to resolution.
Support Incident Response
- Help investigate and document security events, contribute to root-cause analysis, and support containment efforts.
Write Async Security Guidance
- Produce advisories, best-practice documentation, and practical guidance that helps engineering teams build securely across time zones.
Support Product Security
- Work with partners on the security posture of customer-facing services, contributing to reviews and assessments as needed.
What You Bring
Foundational AppSec Knowledge
- Understands common vulnerability classes, secure coding patterns, and how to conduct a meaningful code review.
Cloud Environment Exposure
- Has worked with GCP or a similar cloud provider and is comfortable with
IAM
, networking, and container concepts.
Code Literacy
- Reads and reviews code in one or more of: Go, Python, PHP. Does not need to be a software engineer, but can follow logic and spot issues.
Security Tooling Familiarity
- Has used or is familiar with
SAST
,
DAST
, or dependency scanning tools and understands how they fit into a development workflow.
Strong Written Communication
- Writes clear, concise async documentation - findings, advisories, guidance - that works across time zones and audiences.
Collaborative Mindset
- Partners effectively with engineering teams. Focuses on helping teams build securely rather than just identifying problems.
Self-Directed with Growth Mindset
- Eager to learn, comfortable with ambiguity, and able to make progress with minimal direction in a new and evolving team.
Nice to Have
Threat modeling experience;
Hands-on Kubernetes or container security experience;
Infrastructure security background - Linux, networking, vSphere/
ESX;
Familiarity with
NIST
CSF
,
PCI
, SOC 2, or ISO 27001 from a technical perspective;
Detection engineering or incident response experience;
Experience building security automation or internal tooling;
Relevant certifications (
OSCP
,
GWAPT
,
CKS
, or similar hands-on certs).
Xsolla operates across multiple time zones. Strong written communication is essential - you will need to document your work clearly so findings and context are not lost across handoffs. We value directness, intellectual honesty, and follow-through. If you do not know something, say so and find out. If you find something, explain it clearly and see it through to resolution.
Location: Baku
Workplace: onsite
ABOUT YOU
We are looking for a junior application security specialist to join a growing security team at Xsolla. This is a hands-on role where you will work closely with senior specialists to identify, assess, and help remediate security vulnerabilities across our products and infrastructure.
You will be involved in day-to-day AppSec work - code reviews, vulnerability triage, threat modeling, and security testing. You are curious, detail-oriented, and eager to develop deep expertise in application security. You do not need to have all the answers, but you ask the right questions and follow through.
This is a strong learning environment. You will be exposed to real-world security challenges in a payment platform operating at scale, and supported by experienced security specialists who will help you grow.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Triage Security Findings
- Assess incoming bug bounty reports and scanner findings. Evaluate validity, calculate real severity, and escalate appropriately with clear written summaries.
Assist with Vulnerability Assessments
- Participate in security assessments of web applications and APIs. Help identify and document risks in new features and existing systems.
Write Clear Security Documentation
- Document findings, reproduction steps, and remediation guidance in a way that engineering teams can act on.
Support Threat Modeling
- Participate in threat modeling sessions. Learn to identify trust boundaries, data flows, and attack surfaces in system designs.
Monitor Security Tools
- Help operate
SAST
,
DAST
, and dependency scanning tooling. Track findings, reduce noise, and support remediation workflows.
Support Code Reviews
- Review code for common vulnerability classes under guidance of senior specialists. Learn to identify security issues across PHP, Python, and Go codebases.
Stay Current
- Follow developments in the security community. Bring awareness of new vulnerability classes, CVEs, and attack techniques relevant to our stack.
What You Bring
Web Security Fundamentals
- Solid understanding of common vulnerability classes:
OWASP
Top 10,
CSRF
,
XSS
,
IDOR
, SQL injection, open redirect, authentication and session management weaknesses. You understand root causes, not just names.
Web and Browser Fundamentals
- Solid understanding of how web applications work: HTTP request/response cycle, client-server model, REST APIs, how browsers handle same-origin policy, cookies and their attributes, and
CORS
. This is the foundation everything else builds on.
Security Testing Tools
- Hands-on experience with Burp Suite or similar web application security testing tools. You have used them to intercept, modify, and replay requests — not just run automated scans.
Vulnerability Documentation
- Able to reproduce a vulnerability and write it up clearly: reproduction steps, proof of concept, and impact statement. Findings that engineering teams cannot reproduce or understand do not get fixed.
Secure Development Awareness
- Familiarity with foundational secure coding concepts: input validation, output encoding, parameterized queries, and least privilege.
Code Readability
- Ability to read and follow code in at least one language relevant to web security - PHP, Python, JavaScript, or Go. You don't need to be a developer, but you need to follow logic and spot security-relevant patterns.
Analytical Thinking
- You reason through problems methodically. You can explain not just what a vulnerability is but why it exists, how it is exploited, and what fixing it actually requires.
Clear Written Communication
- You write findings and summaries that are precise, reproducible, and useful to the engineers who need to act on them.
Curiosity and Initiative
- You dig into problems rather than stopping at the surface. When something looks wrong, you investigate before concluding
Nice to Have
Participation in bug bounty programs or
CTF
competitions;
Basic scripting ability for automation - Python or Bash;
Familiarity with CI/CD pipelines and where security tooling fits;
Exposure to cloud environments - GCP, AWS, or Azure;
Relevant coursework or certifications - eWPT,
CEH
, PortSwigger Web Security Academy progress, or similar entry-level credentials.
Xsolla operates across multiple time zones. Strong written communication is essential - you will need to document your work clearly so findings and context are not lost across handoffs. We value directness, intellectual honesty, and follow-through. If you do not know something, say so and find out. If you find something, explain it clearly and see it through to resolution.
Location: New York
Workplace: remote
⚡️ About Merkle Science
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over $27M from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
What You'll Do
Manage and maintain HubSpot, including CRM organization, contact segmentation, workflows, campaign execution, and reporting
Build and execute email marketing campaigns and lead nurturing programs
Support demand generation initiatives across webinars, events, partnerships, content marketing, and digital channels
Assist with product marketing activities, including product launches, customer communications, sales enablement materials, and messaging
Coordinate with product, marketing, sales, and events teams to execute integrated marketing campaigns
Track campaign performance and provide insights and recommendations to improve results
Support conference, webinar, and event marketing initiatives throughout the year
Help maintain marketing assets, landing pages, campaign materials, and lead generation programs
Requirements
Prior marketing experience within crypto, blockchain, digital assets, or Web3 (required)
Native English speaker
Based in the United States (ideally East Coast)
Strong hands-on experience with HubSpot
Experience executing email marketing and lead generation campaigns
Excellent written and verbal communication skills
Highly organized, detail-oriented, and able to manage multiple priorities simultaneously
Self-starter with a strong sense of ownership and accountability
Comfortable working in a fast-paced, remote-first environment
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance. We regularly host team-building sessions and encourage discussions around mental health.
We reward talent and believe in acknowledging people for their contributions. We offer industry-leading compensation, along with generous equity. As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.
Location: Remote - United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is hiring a Forward Deployed Engineer to work alongside Physical AI customers, shape our core infrastructure products, and test ideas for what we should build next.
You will work with enterprises, ISVs, and digital-native companies running training, simulation, synthetic data, evaluation, and model serving workloads. By understanding their systems and helping them reach production, you will uncover requirements that inform our Cloud, Serverless, and Token Factory teams. The goal is to connect needs across Physical AI industries with product decisions, including improvements that benefit enterprise customers more broadly.
You will also investigate opportunities for new Nebius products. You will develop hypotheses about unmet needs, examine demand and existing alternatives, and build prototypes to test with customers. Your findings will help determine which opportunities deserve investment and what an initial product should deliver.
The work is hands-on. You will write code, deploy and benchmark models, build agents, and troubleshoot infrastructure alongside customer engineers.
The position is part of the Physical AI go-to-market team, with close collaboration across customers, NVIDIA, Product, and Engineering.
What you will do
Work with customer engineers to understand their workloads, infrastructure constraints, and production requirements.
Translate Physical AI use cases into requirements that Cloud, Serverless, and Token Factory teams can use, backed by measurements and customer evidence.
Identify enterprise adoption barriers and common needs across industries. Work with Product and Engineering to assess gaps and test improvements with customers.
Build agents that set up, run, and debug Physical AI workloads, connecting them to clusters, schedulers, storage, and model servers.
Deploy and benchmark open-weight models with serving stacks such as vLLM or SGLang, then tune them for customer workloads.
Build prototypes and run technical evaluations to answer specific questions about performance, reliability, and product fit.
Assess demand and existing alternatives for opportunities outside current product teams’ scope, then build where there is a clear market.
Debug across Python, agents, model servers, Kubernetes, GPUs, networking, and storage. Turn successful setups into reusable scripts, deployments, and short guides.
What we are looking for
Three or more years in software engineering, cloud infrastructure, DevOps, ML infrastructure, or similar, including ownership of a production service, cluster, or platform.
Experience working directly with customers or external engineers to scope problems, run evaluations, and explain technical tradeoffs.
Ability to turn an unfamiliar customer problem into concrete infrastructure requirements.
Practical experience building with LLMs or agents, at work or independently, with an understanding of their internals (e.g., transformers, KV caching, or tool calling) and how to evaluate their outputs.
Familiarity with enterprise infrastructure requirements, including identity and access management, network isolation, security, monitoring, and reliability.
Strong Python and Linux skills: you can read unfamiliar code, automate a setup, and debug from logs and metrics.
Practical experience with containers and Kubernetes, including configuration, networking, storage, and scheduling.
A record of getting useful software working with incomplete requirements, measuring results, and following through with the people using it.
Helpful experience
Enterprise customer engineering, solutions architecture, consulting, or taking a new product from an initial customer problem to adoption.
Distributed compute such as Ray, Slurm, Spark, or multi-GPU jobs.
NVIDIA GPU workloads, including memory management, drivers, CUDA, NCCL, and monitoring.
Model serving with vLLM, SGLang, TensorRT-LLM, or TGI.
Robotics, simulation, synthetic data, reinforcement learning, world models, or tools such as Isaac Sim, Isaac Lab, Omniverse, and Cosmos.
Infrastructure automation and enterprise integrations, including Terraform, CI/CD, private connectivity, and identity federation.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$179,500
—
$224,300 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Berlin, Germany
Workplace: remote
ABOUT YOU
We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.
If you’re passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation.
Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model.
Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix.
Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed.
Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle.
During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams.
Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead.
Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift.
Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability.
Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions.
Publish health reports of critical apps periodically.
Qualifications:
Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry.
4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment.
Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths.
Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts.
Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs.
Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences.
Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues.
Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity.
Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required.
Nice to Have:
Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM (Real User Monitoring).
Experience with distributed systems debugging: tracing failures across microservices, understanding cascading failures, and reading distributed traces end-to-end.
Exposure to database operations (MySQL, PostgreSQL, Redis, Kafka) at a level sufficient to investigate connection pool exhaustion, replication lag, slow queries, or queue backlogs during incidents.
Familiarity with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm) — enough to correlate recent deployments with production issues and identify rollback targets.
JIRA Service Management administration experience: workflows, automation rules, SLA timers, and queues.
ITIL Foundation certification is a plus but not required — practical experience matters more.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Berlin, Germany
Workplace: remote
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you’re passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications:
Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry.
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems.
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have:
Experience with customer/partner-facing incident communications and status page management.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Remote
Workplace: Remote
ABOUT US
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
ABOUT THE TEAM
The Experiments team at Constructor builds an experimentation platform: traffic allocation, exposure logging, metric computation, statistical analysis, and a UI for launching experiments and interpreting results. It’s used both internally and by customers running experiments on production traffic.
We’re scaling customer experimentation usage and investing in making experiments faster, more reliable, and easier to interpret. Unlike boxed experimentation tools, our platform has to support a wide range of customer integrations, traffic patterns, and industry constraints — which makes the engineering problems unusually real-world and high-leverage.
Team: 3 Software Engineers, 1 Data Analyst, an Engineering Manager, and a Product Manager.
THE ROLE
This is primarily a backend role (Python services + data-heavy systems). You’ll occasionally work in the Dash UI and contribute to Spark jobs, but those are not the main focus. We care about correctness, observability, and product usability more than complex infrastructure.
Tech: Python, FastAPI, PostgreSQL, Plotly Dash, PySpark/Databricks, AWS, CloudWatch, Sentry
(Spark work is ~5–10% — we don’t expect you to be a data engineer or own the data platform.)
WHAT YOU’LL DO
- Build and maintain backend services for experiment assignment, logging, and report generation
- Improve scalability, performance, and reliability of experiment reporting pipelines
- Add product-facing features to the UI to help users launch experiments and interpret results
- Take technical ownership of projects: shape solutions, break down work, and drive execution with the team
- Participate in a weekly on-call rotation (investigating occasional issues and answering internal questions)
You’ll collaborate closely with Search/Recommendations engineers, ML/DS partners, and customer-facing teams when needed. This role does not require frequent direct customer calls.
REQUIREMENTS
MUST-HAVE
- Strong experience building and owning production backend services in Python
- Experience with monitoring, alerting, and debugging user-facing systems
- Strong SQL skills and confidence working with data-heavy systems (metrics, logging, analytics)
- Ability to ship maintainable software (tests, code review, incremental delivery)
MINDSET
- You take ownership: you can turn ambiguous problems into an executable technical plan
- You care about building systems people trust and rely on
NICE-TO-HAVE
- Experience with experimentation systems, metrics platforms, or A/B testing workflows
- Experience with PySpark and/or Databricks
- We don’t expect you to already be an expert in experimentation methodology — but we do expect strong backend fundamentals and the ability to ramp up effectively in a data-heavy domain
LOCATION / TIME ZONES
- We’re a distributed team. Preferred time zones are UTC+1 to UTC+7, but we’re flexible
BENEFITS
- 🏝️ Unlimited vacation time - we strongly encourage all employees to take at least 3 weeks per year
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend - we want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget - refreshed each year for every employee
- 👪 Maternity & Paternity leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
- 💵 Base salary: $80k–$110k USD, depending on knowledge, skills, experience, and interview results
- 📈 Stock options - offered in addition to the base salary
- 🎉 Regular team offsites to connect and collaborate
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Cyprus, Ypsonas, Greece
Join FxPro:
a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, Dubai and Yerevan. FxPro boasts a diverse workforce of over 600 employees representing 40 nationalities, making it an exciting and dynamic workplace. At
FxPro
, we see each team member as an integral part of our success story.
As a
System Analyst
, you will play a key role in the development of FxPro’s core product. You will work closely with product managers, development teams, QA engineers, and other stakeholders to analyze business needs, design system behavior, describe integrations, and prepare clear development-ready specifications.
You will be involved in both new functionality and improvements to existing services, including the analysis of legacy flows, system integrations, and production behavior.
Project and technical context
The product is based on a microservice architecture. The backend is mainly built with Node.js and integrates with multiple internal and external systems using REST, gRPC, and message brokers. The role requires strong analytical skills, technical understanding, and the ability to translate business needs into clear system requirements and development tasks.
Responsibilities
Analyze business needs and transform them into clear system requirements
Design business logic for new and existing microservices
Prepare development-ready artifacts: functional and non-functional requirements, specifications, process diagrams, use cases, user stories, and tickets
Model system interactions and integrations using Sequence diagrams and C4 diagrams
Design and document integration contracts between systems, including REST APIs, gRPC services, and message broker flows
Collaborate with development, QA, product, and other cross-functional teams
Analyze logs and investigate system behavior using tools such as Graylog and Kibana
Perform reverse engineering of legacy functionality and document existing system behavior
Support development teams during implementation and clarify requirements when needed
Maintain comprehensive and structured technical documentation
Requirements
3+ years of experience as a System Analyst
Experience in integration analysis and understanding of client-server interaction principles
Understanding of web services, APIs, REST, OpenAPI, gRPC, and message brokers
Experience with UML, BPMN, ERD, Sequence diagrams, and C4 diagrams
Understanding of databases and ability to read data structures and write basic to intermediate SQL queries
Experience creating detailed system specifications, diagrams, flowcharts, and integration documentation
Ability to analyze complex systems and describe business and system logic clearly
Experience working with development teams and preparing tasks for implementation
Excellent verbal and written communication skills
Strong collaboration and teamwork abilities
Attention to detail and ability to work with incomplete or legacy documentation
Benefits
Competitive compensation package
Medical insurance
Provident fund
In-house gym with a personal trainer
Free daily lunch catering, snacks, and beverages
Company discount card for various products & services
21 days of annual leave and 10 days of sick leave annually
Shuttle bus service from Limassol
Birthday gift
Relocation bonus and visa/work permit support
Location: Merlimau, Melaka, Malaysia
Bradken
is a leading solutions provider and global manufacturer of innovative, custom-engineered products for the resources sector. With a workforce of more than 3,000 employees, our ability to adapt and evolve keeps us firmly positioned as global leaders in the wear solutions market.
About the role
Bradken is seeking a Metallurgist to support metallurgy, quality and process control at our Merlimau manufacturing facility.
This is role is suited to someone who has developed a solid foundation in foundry operations and is ready to take greater ownership of day-to-day technical decisions.
Reporting to the Technical Lead, you will work closely with production and technical teams across melting, heat treatment, inspection and product quality.
It offers the opportunity to deepen your foundry expertise while contributing directly to product quality, manufacturing performance and continuous improvement.
What You Will Do
Monitor and provide technical support for melting, heat treatment and other metallurgical processes.
Review inspection and test results to determine whether products meet customer and specification requirements.
Prepare material test certificates, inspection records and technical documentation.
Investigate non-conformances and product failures, identify likely causes and recommend practical corrective actions.
Work with production teams to resolve quality issues without compromising safety or technical standards.
Support material selection, process changes and improvements to existing products.
Help improve manufacturing cost and performance through better metallurgical control and problem-solving.
Maintain quality procedures, process controls and relevant Quality Management System requirements.
Ensure testing and inspection equipment remains calibrated and fit for use.
Communicate quality findings clearly to production, technical and sales stakeholders.
Participate in Gemba, 5S, safety activities and continuous improvement initiatives across the site.
What You Will Bring
A degree in Metallurgy, Materials Science is essential
At least three years of relevant experience in a foundry, metals manufacturing or similar environment.
Working knowledge of melting, heat treatment, metallurgy and material properties.
Experience supporting process control, product inspection, quality investigations or non-conformance analysis.
Ability to interpret technical requirements and prepare clear reports, procedures and test documentation.
A structured approach to problem-solving and the confidence to make sound technical recommendations.
Good communication skills and the ability to work effectively with production teams in a hands-on plant environment.
Exposure to Lean Manufacturing, Kaizen, Six Sigma or similar improvement methods would be useful.
Current legal right to work in Malaysia.
Based in Merlimau or within practical commuting distance, with the ability to attend the Merlimau site daily.
What Will Help You Succeed
You will be practical, analytical and comfortable working in a hands-on manufacturing environment. You can build effective relationships with production and technical teams, investigate issues thoroughly and communicate clear recommendations.
You take ownership of your work, use sound judgement and remain focused on improving quality, process performance and customer outcomes.
Why join us?
Bradken is committed to providing a safe, inclusive and collaborative workplace where people are encouraged to challenge existing thinking and develop better solutions.
We offer:
Safety first environment and mindset
Flexible work options
Competitive Total Reward Packages
EAP for you and your family
How we hire
:
About Our Screening Process
As we work with teams around the world, time‑zone differences can make live screening challenging. To support a fair, consistent, and inclusive evaluation,
we may invite candidates to complete a one‑way video screening
at a time that suits them.If you require adjustments or an alternative format, we’re happy to discuss this.
Before commencing employment
, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain, Germany or Ireland.
About the role:
Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale.
The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads.
What You’ll Do
Build reliability into the product.
Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly.
Build automation and platform tooling
that removes toil and scales our reliability practices across regions and cloud providers.
Lead technical design.
Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one.
Own the SLO framework.
Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves.
Improve observability and alerting
so we find problems before customers do, and so escalations are actionable rather than noisy.
Be on call for our highest-SLA customers.
Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes.
Handle the operational work that comes from on-call.
This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation.
Multiply the team.
Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy.
We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)
On-Call
Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks.
What We’re Looking For:
8+ years of software engineering experience, including significant time building and owning distributed systems in production.
Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write.
Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does.
Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet.
Hands-on experience designing and implementing SLOs.
Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews.
Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better.
Working knowledge of Linux internals, networking and cloud storage.
Nice to Have:
Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases.
Open-source contributions.
Customer reliability engineering (CRE) or customer-facing escalation experience.1
In Ireland, the Base compensation range for this role is €117,600 - €141,120. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
#LI-Remote
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Al Jubail, Saudi Arabia; Al Khobar, Saudi Arabia; Karachi, Pakistan; Jamnagar, India; Cairo, Egypt
We are seeking experienced Field Compliance Coordinators to support our Oil & Gas operations in the areas of Gas Plants (Environmental) and Construction Safety. The successful candidates will be responsible for ensuring compliance with HSE policies, environmental regulations, company standards, and industry best practices while promoting a proactive safety and environmental culture across field operations.
Key Responsibilities
Ensure compliance with company HSE policies, environmental regulations, and applicable industry standards.
Conduct field inspections, audits, and compliance assessments across gas plant and construction activities.
Monitor and support Permit-to-Work (PTW), Lockout/Tagout (LOTO), hazard identification, risk assessments, and safe work practices.
Coordinate environmental monitoring, waste management, spill response, incident investigations, and corrective action tracking.
Implement and maintain Environmental Management Systems (EMS) and Safety Management Systems (SMS) to ensure continuous compliance.
Deliver HSE inductions, toolbox talks, safety and environmental awareness programs, and contractor training.
Prepare compliance reports, analyze inspection findings, and recommend improvements to enhance operational performance.
Requirements
Bachelor's degree in Engineering, HSE, Environmental Science, Industrial Engineering, or a related discipline from an accredited institution.
10 - years of relevant experience, including a minimum of 7 years in the Oil & Gas industry, preferably in gas plants, construction, or mega projects.
Professional certifications such as NEBOSH IGC, IOSH, ISO 14001 Lead Auditor, or equivalent are highly preferred.
Strong knowledge of Environmental Management Systems (EMS), Safety Management Systems (SMS), Process Safety Management (PSM), and applicable HSE regulations.
Hands-on experience in field compliance inspections, audits, hazard identification, risk assessments, incident investigations, and corrective action management.
Experience with Permit-to-Work (PTW), Lockout/Tagout (LOTO), environmental monitoring, waste management, emergency response, and contractor compliance.
Proven ability to develop and deliver HSE training, toolbox talks, and safety/environmental awareness programs.
Al Jubail, Saudi Arabia; Al Khobar, Saudi Arabia; Karachi, Pakistan; Jamnagar, India; Cairo, Egypt
Location: Remote, Australia, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the role
Customer support is on the very front-lines of assisting our dbt Cloud customers and we are looking for a Manager of our Customer Solutions Engineering team who will be the first line of defense for our Enterprise customers. The person will play a pivotal role in impacting dbt Cloud's usage and increase retention by helping users quickly adopt dbt Cloud within their organizations.
What You'll Do
Lead and develop a team of Customer Solutions Engineers across the APJ regions, ensuring high-quality technical support for enterprise customers.
Strategize and implement support processes to enhance support operations, facilitating smooth and efficient issue resolution.
Foster a culture of continuous learning and professional growth within your team, ensuring they are equipped to support the evolving landscape of dbt Cloud and the modern data stack.
Collaborate with cross-functional teams to enhance customer satisfaction, drive product adoption, and ensure a seamless customer experience.
Monitor and analyze team performance, providing regular feedback and coaching to improve efficiency and effectiveness.
Advocate for customers within the organization, ensuring their needs and feedback influence product development and innovation.
Lead by example, offering hands-on support and guidance to both customers and team members, driving towards excellence in every interaction.
Skills We're Looking For
Extensive experience in technical support or engineering, preferably with enterprise-level customers in a SaaS environment.
A proven track record of building and leading high-performing technical support or engineering teams.
Exceptional problem-solving skills, with a capacity to handle complex technical issues and provide effective solutions.
Excellent communication and interpersonal skills, capable of navigating diverse cultural and regional nuances within a global team.
Adeptness at project and program management, with a keen ability to organize, prioritize, and manage cross-functional projects.
Experience with analytics engineering tools and processes.
Familiarity with SQL, including the ability to read, interpret, and write queries.
A proven background in collaborating with engineering and product teams to build scalable solutions for bug triage and investigation, quantitative product feedback, and communicating “the voice of the customer”.
#LI-REMOTE
#LI-SA1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Lappeenranta, Finland
Hybrid - San Francisco, New York City, London
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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leadport of spain, Trinidad and Tobago; We welcome applications from candidates of all backgrounds and experiences
seniorUnited States, San Mateo, CA
Salt Lake City, Utah, United States
ОфисBaku; Produce advisories, best-practice documentation, and practical guidance that helps engineering teams build securely across time zones; Writes clear, concise async documentation - findings, advisories, guidance - that works across time zones and audiences; Xsolla operates across multiple time zones
ОфисjuniorBaku; Xsolla operates across multiple time zones
Удалённо
New York
УдалённоRemote - United States
УдалённоBerlin, Germany
УдалённоleadBerlin, Germany
УдалённоLOCATION / TIME ZONES; Preferred time zones are UTC+1 to UTC+7, but we’re flexible
Cyprus, Ypsonas, Greece; Relocation bonus and visa/work permit support