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Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As a Product Partnerships Manager at OnePay, you will help shape which product expansion opportunities we pursue through partnership and lead them from strategy through execution. In this role you will be evaluating build-vs-partner decisions, representing OnePay externally, and negotiating commercial terms. You will: - Build the strategy for which product opportunities to pursue via partnership — competitive analysis, market sizing, partner diligence — and land on build-vs-partner recommendations with cross-functional input - Present opportunities to leadership, covering size, risk, competitive dynamics, and execution implications (servicing, legal/compliance, technical builds, revenue/cost, product interactions) - Represent OnePay to external partners and lead commercial negotiations - Drive partner selection and contract negotiations, working cross-functionally to protect OnePay's interests and set partnerships up for long-term success YOU BRING - 0-to-1 operator who thrives in fast-paced environments and owns initiatives end-to-end - Track record of driving financial results through strategy and/or partnerships - Fintech experience and understanding of financial services - Experience negotiating and closing large strategic partnership deals - Strategy or biz ops background supporting senior leadership decisions - Excellent communication and executive presence with senior leaders and partners - Strategic mindset, weighing long- and short-term tradeoffs - Drive and proactivity - everyone here is a builder and executor WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: USA - Remote Workplace: Remote ABOUT POLYGON LABS Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily for some of the globe's largest banks, fintechs, enterprises, and consumer applications. THE ROLE As Director of Product, Wallets & Treasury, you will champion how businesses and consumers store and manage money across Polygon’s Open Money Stack—and what that money can do while it is there. - You will own the product strategy spanning enterprise wallets, custody, treasury infrastructure, access to onchain financial products from money at rest. - For our enterprise customers, that means solving the hard operational problems behind holding money onchain: secure wallet infrastructure, permissions and policies, custody models, treasury operations, compliance, liquidity, reconciliation, and integration with existing financial systems. - It also means making onchain money radically easier to hold, control, move, and put to work for everyone who uses the OMS. - Your goal is to make Polygon the best place for global money to live—and the easiest place to decide what happens to that money next. WHERE YOU'LL HAVE IMPACT - Enterprise wallet strategy. Define the product strategy for how businesses hold and control stablecoins and other digital assets across custodial and non-custodial environments. - Onchain treasury. Build the products and infrastructure that help businesses manage balances, liquidity, permissions, policies, counterparties, and treasury operations onchain. - Programmable money. Make it easy for businesses to establish rules around how money can be accessed, authorized, transferred, automated, and deployed through APIs and programmable infrastructure. - Productive capital. Create pathways for businesses and users to put idle capital to work through appropriate onchain yield, liquidity, and DeFi opportunities. - Wallet-to-payment experiences. Connect money at rest to money in motion. Work across the Open Money Stack so that stored balances can move seamlessly into payments, payouts, transfers, and other financial workflows. - Custody and control models. Develop a strong product point of view across custodial, non-custodial, embedded, and hybrid wallet architectures—and make those choices understandable and useful to customers. - Enterprise customers. Work directly with fintechs, payment companies, financial institutions, marketplaces, and global businesses to understand how they hold and manage money today and where existing infrastructure falls short. - Ecosystem strategy. Work with wallets, custodians, stablecoin issuers, DeFi protocols, liquidity providers, and other partners to create an integrated product rather than a collection of disconnected infrastructure. - Execution and adoption. Take products from thesis through launch and scaled adoption. Define success metrics, make product and technical tradeoffs, and work deeply with engineering, design, go-to-market, and ecosystem teams. WHO YOU ARE You are a senior product leader who has built products where wallet infrastructure, payments, and enterprise financial operations intersect. You understand what happens after an enterprise decides to use stablecoins—not just how a transaction gets from A to B, but where the money lives, who controls it, how access is governed, how it is reconciled, and how it can be deployed efficiently. You likely bring: - Significant product leadership experience across enterprise wallets, custody, payments, treasury, fintech, or crypto infrastructure. - Experience building enterprise-grade wallet or digital asset infrastructure at a company such as Fireblocks, Coinbase, Circle, Anchorage, Stripe, Block, or a similarly sophisticated financial infrastructure company. - Deep understanding of enterprise wallet architecture, including custody, key management, signing, permissions, policy engines, transaction workflows, and security. - Experience with both custodial and non-custodial wallets and a strong perspective on when different architectures make sense. - A track record of successfully shipping payments, money movement, treasury, or financial infrastructure products at meaningful scale. - Strong knowledge of stablecoins and decentralized finance, including how onchain liquidity and yield products can make stored capital more useful. - Firsthand understanding of the operational needs of businesses managing money: security, controls, compliance, reconciliation, liquidity, reliability, and integration with existing systems. - An understanding of consumer wallet experiences and the ability to distinguish between the needs of businesses, developers, and end users. - Enough technical depth to work closely with blockchain and infrastructure engineers on complex systems without losing sight of the customer problem. - Strong product judgment in environments where mistakes involve real money, security, and trust. - The ability to turn a broad strategic vision into a focused roadmap—and then ship it. POLYGON LABS PERKS The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes the following benefits for our full time employees: - Remote first global workforce - Industry leading Medical, Dental and Vision health insurance* - Company matching 401k with 3% match* - $1,500 Home Office Set Up Allowance (life-time max) - $200 AI Allowance Program - $75 Monthly internet or phone reimbursement - Flexible Time Off - Company issued laptop - Egg freezing, mental health, and employee wellness benefits *In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific. *401k is for United States employees only   Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.   Learn More about Polygon Labs Website https://polygon.technology/ |Twitter https://twitter.com/0xPolygon|Telegram https://t.me/polygonofficial |Reddit https://www.reddit.com/r/0xpolygon/ |Discord https://discord.gg/0xpolygoncommunity |Instagram https://www.instagram.com/0xpolygon/ |Facebook https://www.facebook.com/0xPolygon.Technology |LinkedIn https://www.linkedin.com/company/13449964/admin/

Location: Remote - United Kingdom Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Strategic Account Executive. About the job This position is needed to sell into high value prospects and customers. This person will play a key role in further growing the business across EMEA with a particular focus on Southern Europe. The candidate will be responsible for managing fast growing customers in the region. Focused mainly on Product cross and up-sell and GP growth, as well as sourcing net new opportunities within a set of accounts. Responsibilities In this role, you’ll: Servicing the fastest growing customers in the region. Growing our revenue and gross profit share of wallet within your key account list. Opening doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software. Maintaining the highest levels of customer satisfaction. Create pricing proposals, negotiating terms and managing the contract process. Selling solutions to a technical and business audience. Building trust and mutual respect with technical customers and peers. Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple. Balancing challenging priorities and handling multiple projects/deals at the same time. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base. History of working with accounts ranging from large multinational enterprise customers to SMB. Demonstrated success by achieving quota on a consistent basis. Track record of Account Management experience and a solid understanding of how to cross sell and upsell solutions within a mature customer base. A solid understanding of financial reporting within a direct customer base - Revenue and Gross Profit tracking, Risk and Opportunity (net new business) cadence. Fluent in French Desired: Ideally, you also have experience selling both to a business and technical audience. Experience and understanding of working in the communications market is preferable. Have sold or worked with Messaging, Voice Calling, Email, Account Security Verification. Or have prior experience in a traditional telecommunications environment/business. Location This role will be remote, and based in UK, Ireland or Spain Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25%  travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - Americas Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: Your job is to lead the team building Alpaca's algo trading platform to satisfy our users who expect high quality and performance from their brokerage service. You will design and architect our platform by wearing many different hats in a small team. As a Team Lead you will still write code and make critical technical decisions, but you are also accountable for how the team works: what it builds, how it prioritizes, how it grows, and how reliably it ships. This is a hands-on leadership role, not a pure management role. We expect you to stay close to the code and the system, and to spend a meaningful part of your time in the codebase, in design reviews, and on production issues. At the same time you will own the team's roadmap, its delivery, and the development of the engineers on it. The technical bar for this role is the same as our Senior/Staff Software Engineer bar: deep knowledge in both frontend and backend, databases and distributed systems, as well as broad experience from low to high level in CPU-level hardware for high throughput, robust concurrency system design, abstract distributed system architecture for high availability and object-oriented data modeling with long term growth in mind. You must have previous software engineering experience with trading or exchange systems (OMS, EMS, exchanges, market making, algorithmic trading, quant trading), and previous experience leading engineers. What you will own: Technical direction and architecture for the team's services, including trade-off decisions and their long term consequences Roadmap and delivery: breaking down ambiguous business goals into scoped, sequenced engineering work and shipping it predictably Day-to-day execution: sprint or cycle planning, unblocking engineers, keeping work in flight visible to stakeholders Code and design quality: setting the standard through reviews, design docs, and your own contributions Production ownership: reliability, latency and correctness targets for the team's systems, on-call health, and incident follow-through People: hiring, onboarding, 1:1s, feedback, performance and career growth for a small team of engineers Cross-team collaboration with product, operations, compliance, clearing and the other engineering teams Requirements: Strong, experienced software engineer at a senior or staff level who has led a team, formally or as a tech lead Demonstrated ability to grow engineers: mentoring, feedback, and raising the level of people around you Track record of delivering complex systems on schedule, including scoping, sequencing and cutting the right things Coding skills in both low and high level languages around C/C++, Go, Zig, Rust, Java, Scala, Python Low latency and high throughput optimization Experience with messaging queues and message brokers Analytical data-oriented mindset and skills Knowledge of algorithms, distributed systems, scalability, high availability, databases, low latency systems and concurrency control System design skills with object-oriented data modeling, service-oriented architectures, system abstraction Experience with the development and implementation of Order Management systems (OMS) and Risk Management systems (RMS) Clear written and verbal communication, including with non-engineering stakeholders Comfort operating with ambiguity and limited process, as expected at an early stage startup Nice to have: Experience hiring and building out an engineering team from a small base Experience owning a production trading or brokerage system as the accountable lead Algo trading experience (either professional or personal) FIX protocol knowledge Experience with observability, tracing, continuous profiling and benchmarking Financial market (exchange, broker-dealers, clearing, etc.) knowledge Experience with financial ledgers Statistical and quantitative analysis skills Experience with major cloud platforms (we primarily use GCP) Experience with Docker and Kubernetes Experience working with distributed, remote-first teams across time zones How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. 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Location: Columbus Workplace: Remote Job Title: Independent BCBA (1099), Full Admin Support & Autonomy, Columbus, Georgia Location: Remote / Hybrid (hours will be EST) Job Type: 1099 Independent Contractor Earning Potential: up to $125,000+ per year (Based on caseload volume) The Freedom to Focus on Clinical Care (We Handle the Rest) Are you a BCBA tired of burnout, impossible caseloads, and drowning in administrative red tape? At Tellos, we believe that to provide the best clinical outcomes for children, providers need autonomy, support, and a healthy work-life balance. We are looking for Independent Contractor (1099) BCBAs located in Georgia who want to take control of their career. How It Works Think of this as "plug-and-play" independence. You act as the clinical leader, determining the best course of treatment for your clients. We act as your backend operations team. You Focus On: - Clinical decisions and quality of care. - Determining your own schedule. - Deciding if a case requires in-person support or if telehealth is clinically appropriate. - Taking on as many (or as few) clients as fits your lifestyle. We Handle: - RBT Staffing: We handle the sourcing, vetting, payroll, and retention perks; you make the final decision on who joins your team to ensure the right clinical fit. - The Paperwork: We handle credentialing, authorizations, billing, and claims submissions. - Client Acquisition: We manage the referral pipeline and intake process, connecting you directly with families seeking services so you don’t have to worry about marketing or outreach. Key Responsibilities - Lead Clinically: Conduct robust functional behavior assessments (FBAs) and skill-based assessments to design individualized, evidence-based treatment plans that target meaningful outcomes. - Drive Treatment Fidelity: Provide competency-based supervision and mentorship to RBTs, ensuring protocols are implemented with high fidelity and clinical rigor. - Data-Based Decision Making: Utilize visual data analysis to monitor client progress, modifying instructional protocols and behavior intervention plans (BIPs) in real-time to ensure continuous growth. - Documentation & Medical Necessity: Collaborate with the Tellos admin team to ensure all clinical documentation clearly demonstrates medical necessity, meeting payer standards without compromising clinical depth. - Facilitate Caregiver Partnership: Partner with families through consistent collaboration and parent coaching to ensure skills generalize to the home environment, driving sustainable, long-term outcomes. - Ethical Practice: Uphold the highest standards of professional practice and client dignity in accordance with the BACB Ethics Code for Behavior Analysts. Why Partner with Tellos? - Total Caseload Control: You decide your volume. Whether you want a full-time caseload or just a few clients to supplement your income, you are in the driver's seat. - Telehealth Flexibility: We support a telehealth model where clinically appropriate, giving you the ability to work from home as you see fit. - No Admin Burnout: Being independent doesn’t mean you have to handle insurance on your own. We have a dedicated team to handle the billing, denials, and authorization processes. - Recruitment Support: We manage the sourcing and first-round interviews so you don’t have to sift through resumes. We present you with vetted candidates for your final approvaland provide the backend support systems you need to build a stable team that sticks with you. Qualifications - Active Board Certified Behavior Analyst (BCBA) certification. - Active Georgia LBA strongly preferred - Master’s Degree in Applied Behavior Analysis, Psychology, or related field. - Strong desire for autonomy and the discipline to manage an independent schedule. - Comfortable using technology for telehealth supervision and digital data collection. Ready to define your own practice? Step 1: Chat with us about your clinical philosophy and income goals. Step 2: We handle the credentialing and setup to get you ready. Step 3: We match you with clients and RBTs based on your preferences. Step 4: You start working on your own terms. Apply today to reclaim your time and your passion for ABA. We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.

Location: Chicago, Illinois; NYC, Remote; San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Own the retention and health of a portfolio of high touch customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management. Drive measurable value realization by tying Fin’s performance to each customer’s business outcomes (cost savings, team capacity, customer experience), and make that ROI visible to executive sponsors at every stage of the relationship. Build and prioritize an Automation Roadmap for each customer, balancing competing demands to deliver outcomes across your portfolio. Develop trusted advisor relationships from the C-suite to individual contributors, and multi-thread accounts so success doesn’t depend on a single champion. Lead requirements gathering and process mapping of customers’ standard operating procedures, and document them in clear, precise and actionable terms. Partner with engineers to turn customer requirements into Fin solution designs, and guide customers on configuration best practices, knowledge strategy and prompt design. Analyze Fin usage and performance data to find optimization opportunities, close resolution gaps and uncover expansion use cases. Lead Success Plans, QBRs/EBRs and strategic planning sessions that align Fin’s roadmap with the customer’s goals. Keep deep product knowledge of Fin’s fast-expanding capabilities and stay aware of where the AI-agent market is heading, so you can position Fin against alternatives. Act as the Voice of the Customer internally, turning customer insights into product feedback and shaping our solutions strategy. Mentor other CSMs and help shape the playbooks and best practices of a growing team. What skills do I need? 8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy. The OTE range for candidates within the New York or San Francisco Bay Area is $186,300 $207,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). The OTE range for candidates within the Greater Chicago Area is $167,670- $186,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Philadelphia, PA About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! About the Role: Ennoble Care is looking for a full-time Hospice Licensed Practical Nurse to work within and around the North Philadelphia, PA area to provide care and support to terminally ill patients. Your presence and services should bring comfort to the person who faces the end of their lives and help them reach acceptance and peace of mind. A compassionate nature and excellent interpersonal skills will make you a good candidate for this position. We expect you to be knowledgeable in caring for the terminally ill, performing tasks such as administering medication and providing emotional support. The goal is to help patients live their final days with dignity and comfort. The responsibilities for this position include the following: Assist the Registered Nurse in carrying out the plan of care. Assist the Registered Nurse in performing specialized procedures (as defined in the State Nurse Practice Act) as directed by the Registered Nurse under physician's orders. Assist with the preparation, implementation, and continuing evaluation of the patient plan of care. Actively participate with the IDG in collaborating to ensure the patient’s plan of care is kept current and any identified issues are addressed. Help reinforce teaching to the patient/family members regarding end of life care. Foster cooperative effort among personnel by understanding the functions of other persons involved in patient care and by active participation in team and staff conferences. About You: You graduated from an accredited School of Practical Nursing You must be licensed in VA as a Licensed Practical/ Vocational Nurse by Virginia State Board of Nursing One or more years of nursing experience. Hospice experience preferred. Must be a licensed driver with an insured automobile in good working order. The ability to communicate well, both verbally and in writing. Proven experience as a hospice LPN Committed to safety precautions and high ethical standards Sound judgement and attention to detail Excellent communication skills and bilingual a plus Compassionate and patient with an emotional stability What You'll Get: A flexible schedule - so you can see your patients on a schedule that works for you Autonomy - so you can feel trusted to provide the best care possible Support - from our in house clinical team with any requests Growth - the opportunity to step into leadership positions Mileage Reimbursement Pay Range: Starting at $59,280 #red Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Senior Solutions Architect, you will be part of the Professional Services team within Customer Success, working in direct partnership with our Public Sector customers. In this role, you will lead implementations and empower customers to use Chainguard in order to build secure software.  You will embody our company value, “We are customer obsessed” by ensuring the customers are our top priority in the implementation and onboarding lifecycle. As the closest technical team member in contact with our customers, you not only are the “face of Chainguard” to our end users, you will also directly collaborate and innovate with the Product and Engineering teams to ensure we are supporting and continuing to build solutions that our customers love. What you’ll do: Lead technical implementations and drive adoption of Chainguard images, helping Public Sector customers build securely with open source software across their organization. Partner with the account team (AEs, SEs, CSMs, and Support) to understand customer vision, pain points, and proposed solution in order to drive account level strategies, value realization, and retention/growth Ensure Chainguard Images are of highest quality - acting as “customer zero” - testing, documenting, and ensuring a smooth customer onboarding experience Partner with our Product and Engineering teams to convey customer requirements and determine the right prioritization for image build Maintain appropriate account level architecture and share best practices and lessons learned across the organization Be a team player - collaborate, teach, and learn from the Chainguard team What we're looking for: 4+ years of experience in a post-sales role supporting clients in the Public Sector. 8+ years of experience developing high-performance multi-tier applications. Strong experience in Kubernetes, Containers, and modern software security practices. Experience with compliance frameworks such as FedRAMP, NIST 800-53, or CMMC Ability to communicate technical concepts to different audiences, from engineers to executives. Continuous learner who has a strong intellectual drive for excellence and the desire to develop solutions to complex problems Bachelor’s Degree with a focus in Computer Science, Software Engineering, or Information Technology Strong working experience with software development processes, practices, and software engineering design concepts Ability to work effectively with cross-functional engineering teams and business partners Excellent written and verbal communication skills Willingness to travel up to 15% for customer engagements Due to the nature of the work performed, U.S. citizenship is required. Compensation: up to $195,000 base salary + bonus + equity About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: Brazil; Mexico Workplace: Remote We are B2Spin, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of talented professionals from all over the globe, who are working to continually improve the experiences of our players. We are not looking to just be part of the industry, but to revolutionize it. The Role As a VIP Account Manager, you will be the commercial and relationship owner for a portfolio of our highest-value players. This is a proactive, revenue-focused role where success is measured by retention, engagement, and lifetime value growth. This role requires a high level of trust, autonomy, and professionalism, including the opportunity to represent the business in face-to-face interactions with VIP players. You will build trusted, long-term relationships with VIP players, identify opportunities to upsell and cross-sell, and deliver personalized experiences that drive loyalty, satisfaction, and sustainable revenue. What You Will Be Doing - Own and proactively manage a portfolio of high-value VIP players, acting as their dedicated point of contact - Build deep, long-term relationships by understanding each VIP’s preferences, behaviours, motivations, and expectations - Maintain regular, proactive phone-based and digital communication, complemented by in-person engagement where strategically appropriate - Travel to meet VIP players to strengthen relationships, improve retention, and unlock long-term commercial value - Monitor player activity and performance metrics to identify churn risk, revenue opportunities, and engagement trends - Plan and execute upsell and cross-sell strategies through personalized offers, promotions, and experiences - Deliver tailored, high-touch VIP experiences that go beyond standard customer service - Re-engage declining or inactive VIPs using targeted retention strategies - Collaborate closely with internal teams (CRM, Promotions, Product, Payments, Customer Support) to ensure seamless VIP account management - Gather structured VIP feedback and act as the voice of the player internally to help evolve and improve the VIP program What We Are Looking For - Fluent English with excellent phone-based communication skills (Spanish is a strong plus) - Mandatory iGaming experience, ideally within online Casino and/or Sportsbook environments - Proven experience as a VIP Account Manager, VIP Host, or similar high-touch, revenue-driven role - Strong commercial mindset with the ability to identify and execute upsell and cross-sell opportunities - Demonstrated success in building and maintaining long-term, high-value customer relationships - Comfortable working with player data, KPIs, and performance targets - Strong customer empathy combined with confidence to influence and drive commercial outcomes - U.S. sports knowledge is considered a strong advantage - Ability to thrive in a fast-paced environment while managing a portfolio independently - Willingness and flexibility to travel to meet VIP players in person as part of relationship management Why You Will Love It - Direct ownership of high-value VIP relationships and their commercial performance - Autonomy to design personalized strategies that meaningfully impact player experience and revenue - Opportunity to represent the business in high-trust, relationship-led VIP environments - Collaboration with a global, ambitious, and innovative team - The chance to help shape and grow a VIP program within a fast-evolving social gaming business Equal Opportunities We hire based on skills, drive, and ideas—nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive.

Newmindstart is an international edtech company in the health and conscious living space, operating across the US, UK, and Europe. They create courses focused on physical health, movement, and mental well-being, aiming to improve people's lives. The company manages a $1M+ monthly ad budget, has achieved 2–3x revenue growth over the past year, and plans to triple spend again this year. They offer 300+ courses, a strong Meta channel, direct-response funnels, solid unit economics, and a high-performing team. Their goal is to become a top-5 global wellness edtech company within the next few years. Responsibilities: — Elevate the core product to match the scale of the audience and marketing strength. — Define and execute product strategy across the entire product portfolio. — Build a strong product culture centered on customer research, data, and rapid experimentation. — Drive Product-Market Fit for new initiatives and continuously improve existing products. — Lead Product Discovery through Customer Development, JTBD, and user interviews to uncover real customer needs. — Run fast experimentation cycles using MVPs, A/B testing, and data-driven decision making. — Identify and strengthen moments that create customer value from activation through retention. — Own engagement, habit formation, activation, monetization, and core product metrics driving growth. — Oversee the entire product ecosystem including platform, mobile apps, user experience, and future products. — Build, mentor, and grow a high-performing product organization including Product Managers and leaders. — Partner closely with Marketing, Analytics, Design, and Engineering. Requirements: — Experience as CPO, VP of Product, or Head of Product in international Health & Wellness or high-growth B2C subscription business with millions of users. — Proven experience taking products from zero to Product-Market Fit. — Track record of launching and scaling products in Tier-1 markets, especially the US. — Deep expertise in Product Discovery, Customer Development, JTBD, product research, A/B testing, and product analytics. — Experience building and scaling high-performing product teams and culture. — Experience building AI-first products or integrating AI into product experience. — Deep understanding of user behavior driving engagement, retention, and habit formation. — Genuine passion for improving people's health and well-being through product. Conditions: — Remote-first work from anywhere under an international contract. — Scale with millions of users already present. — Ownership with full responsibility for product strategy. — Speed with no unnecessary approvals or bureaucracy. — Access to top product and AI tools, learning budget, and mentorship from experienced US market experts. How to apply: Please include answers to questions about your proudest product, how you achieved Product-Market Fit and scaled it, your biggest product win, and examples of high-impact decisions leading to measurable business results.

Location: Warsaw Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Lion Studios Lion Studios is a mobile games publisher that works with mobile developers to get their games discovered by players around the world. Headquartered in San Francisco, Lion Studios’ creative and strategy teams utilize their expertise to help game developers break through the noise and grow their businesses. Since launching in 2018, Lion Studios has driven 90% of its games to the Top 10 in the App Store and Google Play and helped drive 16 games to #1 in the US App Store’s Top Free chart. Role Overview As our Ad Monetisation Analyst , you’ll take ownership of the ad monetisation strategy for a diverse portfolio of games, guiding them from their initial prototype phase all the way to a full launch. Your responsibilities will include building and optimizing ad waterfalls, managing all ad monetisation setups, and conducting A/B tests to continuously improve performance. You will be expected to consistently generate and test new ideas for monetisation innovations. A key part of the role is to foster strong relationships with external partners to secure the best deals and ensure robust business relations. Internally, you will work closely with the product and growth teams to ensure a cohesive strategy and maximize ad revenue across the portfolio.. Key Responsibilities Own ad monetisation strategy for a portfolio of games: build, optimize, and manage monetisation setups to maximize revenue across Lion Studios. Design and execute monetisation-related product decisions. Lead integration, testing, and rollout of new monetisation partners. Manage relationships with ad providers. Propose and drive new monetization initiatives, partnering with engineering to scope and build the solutions behind them Track eCPM, fill rate, ARPDAU, and other core KPIs, and report performance and insights to Product, UA, and leadership Serve as a primary point of contact for ad network — technical troubleshooting, escalations, and holding partners accountable to commitments Comfort designing and reading A/B tests with statistical rigor Collaborate with Product, QA, and User Acquisition teams to share insights, enhance workflows, and drive efficiency Required Skills, Knowledge and Expertise More than 3  years of experience in ad monetisation in gaming. Hands-on experience with MAX mediation platform. Ability to adapt quickly to new tools, dashboards, or analytical frameworks. Self-sufficient, autonomous, and able to juggle multiple projects in a fast-changing environment. Knowledge of Looker for analytics and reporting is a plus Working at Tripledot 26 days paid holiday in addition to bank holidays to relax and refresh throughout the year Hybrid Working 20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year. Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit. Private Medical Cover with Luxmed: Have peace of mind with private medical cover, ensuring your and your family's health is in good hands. Daily Free Lunch: When working in the office order free food from Pyszne.pl Multisport Plus Card: Enjoy access to various sports facilities across Warsaw with the Multisport Plus Card. Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand. Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy] Continuous Professional Development: Propel your career with continuous opportunities for professional development. English & Polish Classes: Improve your language skills with access to English and Polish classes. This organization operates in compliance with the Whistleblower Act, for more information or to report violations please email whistleblowerpoland@tripledotstudios.com

Location: Barcelona Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Lion Studios Lion Studios is a mobile games publisher that works with mobile developers to get their games discovered by players around the world. Headquartered in San Francisco, Lion Studios’ creative and strategy teams utilize their expertise to help game developers break through the noise and grow their businesses. Since launching in 2018, Lion Studios has driven 90% of its games to the Top 10 in the App Store and Google Play and helped drive 16 games to #1 in the US App Store’s Top Free chart. Role Overview As our Ad Monetisation Analyst , you’ll take ownership of the ad monetisation strategy for a diverse portfolio of games, guiding them from their initial prototype phase all the way to a full launch. Your responsibilities will include building and optimizing ad waterfalls, managing all ad monetisation setups, and conducting A/B tests to continuously improve performance. You will be expected to consistently generate and test new ideas for monetisation innovations. A key part of the role is to foster strong relationships with external partners to secure the best deals and ensure robust business relations. Internally, you will work closely with the product and growth teams to ensure a cohesive strategy and maximize ad revenue across the portfolio.. Key Responsibilities Own ad monetisation strategy for a portfolio of games: build, optimize, and manage monetisation setups to maximize revenue across Lion Studios. Design and execute monetisation-related product decisions. Lead integration, testing, and rollout of new monetisation partners. Manage relationships with ad providers. Propose and drive new monetization initiatives, partnering with engineering to scope and build the solutions behind them Track eCPM, fill rate, ARPDAU, and other core KPIs, and report performance and insights to Product, UA, and leadership Serve as a primary point of contact for ad network — technical troubleshooting, escalations, and holding partners accountable to commitments Comfort designing and reading A/B tests with statistical rigor Collaborate with Product, QA, and User Acquisition teams to share insights, enhance workflows, and drive efficiency Required Skills, Knowledge and Expertise More than 3  years of experience in ad monetisation in gaming. Hands-on experience with MAX mediation platform. Ability to adapt quickly to new tools, dashboards, or analytical frameworks. Self-sufficient, autonomous, and able to juggle multiple projects in a fast-changing environment. Knowledge of Looker for analytics and reporting is a plus Working at Tripledot 25 days paid holiday in addition to bank holidays to relax and refresh throughout the year Hybrid Working 20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year. Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit. Private Medical Cover: Have peace of mind with private medical cover, ensuring your health is in good hands. Life & Critical Illness Cover: Protect your future with our life and critical illness cover. Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy] Employee Assistance Program: Access confidential support anytime through our Employee Assistance Program. Sport Compensation: Stay fit and active with our sport compensation benefit. Meal and Transport Vouchers: Save on meals and transport with our convenient vouchers. English & Spanish Classes: Enhance your English and Spanish skills with our provided language classes. Continuous Professional Development: Propel your career with continuous opportunities for professional development.

Location: London Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Lion Studios Lion Studios is a mobile games publisher that works with mobile developers to get their games discovered by players around the world. Headquartered in San Francisco, Lion Studios’ creative and strategy teams utilize their expertise to help game developers break through the noise and grow their businesses. Since launching in 2018, Lion Studios has driven 90% of its games to the Top 10 in the App Store and Google Play and helped drive 16 games to #1 in the US App Store’s Top Free chart. Role Overview As our Ad Monetisation Analyst , you’ll take ownership of the ad monetisation strategy for a diverse portfolio of games, guiding them from their initial prototype phase all the way to a full launch. Your responsibilities will include building and optimizing ad waterfalls, managing all ad monetisation setups, and conducting A/B tests to continuously improve performance. You will be expected to consistently generate and test new ideas for monetisation innovations. A key part of the role is to foster strong relationships with external partners to secure the best deals and ensure robust business relations. Internally, you will work closely with the product and growth teams to ensure a cohesive strategy and maximize ad revenue across the portfolio.. Key Responsibilities Own ad monetisation strategy for a portfolio of games: build, optimize, and manage monetisation setups to maximize revenue across Lion Studios. Design and execute monetisation-related product decisions. Lead integration, testing, and rollout of new monetisation partners. Manage relationships with ad providers. Propose and drive new monetization initiatives, partnering with engineering to scope and build the solutions behind them Track eCPM, fill rate, ARPDAU, and other core KPIs, and report performance and insights to Product, UA, and leadership Serve as a primary point of contact for ad network — technical troubleshooting, escalations, and holding partners accountable to commitments Comfort designing and reading A/B tests with statistical rigor Collaborate with Product, QA, and User Acquisition teams to share insights, enhance workflows, and drive efficiency Required Skills, Knowledge and Expertise More than 3  years of experience in ad monetisation in gaming. Hands-on experience with MAX mediation platform. Ability to adapt quickly to new tools, dashboards, or analytical frameworks. Self-sufficient, autonomous, and able to juggle multiple projects in a fast-changing environment. Knowledge of Looker for analytics and reporting is a plus Working at Tripledot 25 days paid holiday in addition to bank holidays to relax and refresh throughout the year Hybrid Working 20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year. Daily Free Lunch: when in the office you get £12 every day to order from JustEat. Regular company events and rewards: quarterly on-site and off-site events that celebrate cultural events, our achievements and our team spirit. Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand. Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy] Life Assurance & Group Income Cover: Financial protection for you and your loved ones. Continuous Professional Development: Propel your career with continuous opportunities for professional development. Private Medical Cover & Health Cash Plan: Opt-in (P11d benefit) comprehensive private medical cover with Bupa and cash plan with Medicash. Dental Cover: Opt-in (P11d benefit). Cycle to Work Scheme: Salary sacrifice bike purchase scheme. Pension Plan: Qualifying earnings or opt-in 4% contributory match schemes offered.

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker is seeking a Senior Principal Engineer to serve as the technical visionary and architect for our Central Operations and Systems organization — the foundational platform that powers "how Docker does Docker", which includes corporate systems, developer AI/SDLC, infrastructure, reliability, and internal systems. This is one of the most impactful individual contributor roles at Docker, responsible for defining and driving the technical strategy that enables Docker's transformation to an AI-first company and effectively enables Docker to be "Customer 0" of Docker. Your influence will impact the work of every Dockhand every day. As Senior Principal Engineer, you will establish strategic technical plans that span the company systems/data architecture and the end-to-end employee experience, make critical architectural decisions that affect Docker's entire internal systems portfolio, and drive technical execution of cross-company initiatives that directly enable every Dockhand. You'll work at the technical intersection of AI, platform infrastructure, developer SDLC, corporate systems, and Docker products, ensuring all systems work together seamlessly to support Docker's most precious resources: our employees. This role requires someone who combines deep technical expertise across multiple domains. Managing the breadth is both the exciting and challenging part of this role. You'll be recognized across Docker as the definitive expert on employee experience, consulted by executives on strategic technical decisions, and responsible for ensuring that every Dockhand has the right tools at the right time to do their day to day work. _______________________________________________________________________ RESPONSIBILITIES Technical Vision & Strategic Planning - Define and own the multi-year technical vision for Docker's Central Operations and Systems group, encompassing internal AI, developer tools, infrastructure, reliability, and corporate systems. - Establish strategic plans and objectives for major initiatives, making architectural decisions that ensure Docker's business objectives are met. - Contribute to and drive the strategic vision in collaboration with engineering leadership, translating organizational strategy into technical roadmaps that span multiple teams and time horizons - Identify and prioritize investments that provide maximum leverage—capabilities built once that enable rapid adoption and increase productivity across the employee base - Develop architectural principles and standards that guide technical decisions across the Central Operations and Systems group and influence product engineering teams - Anticipate future business needs and ensure platform architecture provides the flexibility to support Docker's evolving commercial models Cross-Company Technical Leadership - Lead technical vision and implementation for large cross-company programs that require coordination across all Docker teams - Architect the Docker SDLC "Golden Path": how Dockhands build, manage and deploy systems and software, as applicable - Drive convergence of fragmented systems across Docker—replacing product-specific implementations with shared platform capabilities - Establish technical contracts between platform and product teams that enable independent velocity while ensuring consistency and reliability - Lead architectural reviews for major initiatives across Docker, ensuring alignment with platform strategy and long-term maintainability - Proactively identify and solve problems that impact critical areas of the business before they become blockers Infrastructure & Developer Experience Architecture - Define the infrastructure platform vision that removes infrastructure as a bottleneck to innovation—enabling teams to deploy experimental services in minutes, not weeks - Architect standardized deployment patterns that encode best practices for security, scaling, monitoring, and reliability - Design infrastructure that specifically supports AI and agent initiatives—rapid deployment, programmatic environment creation, consistent APIs - Establish observability standards that provide distributed tracing, metrics, log aggregation, and error tracking out of the box for every service - Drive cost optimization across platform infrastructure while maintaining performance and reliability standards Technical Excellence & Influence - Work with senior managers and directors across Docker organization to drive operations and strategy - Mentor and develop Staff and Principal engineers, raising the technical bar across the organization - Represent Docker's platform architecture and AI adoption externally through blog posts, conference talks, and technical community engagement - Participate in executive-level discussions on technical strategy, providing architectural perspective on business decisions - Drive build-vs-buy decisions for critical platform components, evaluating vendor solutions against Docker's specific requirements - This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed. _______________________________________________________________________ QUALIFICATIONS REQUIRED Technical Expertise - 12+ years of software engineering experience with demonstrated expertise across multiple domains (SDLC, AI engineering, corporate systems, etc) - Proven track record architecting and delivering large-scale distributed systems serving millions of users and thousands of enterprise customers - Broad working knowledge across all platform domains with ability to make sound architectural decisions spanning multiple areas - Expert-level understanding of API design, service architecture, and system integration patterns at scale, including in-house vs. vendor developed systems. - Experience with cloud platforms (AWS, GCP, or Azure) and modern infrastructure patterns (Kubernetes, service mesh, infrastructure-as-code) - Knowledge of enterprise security requirements, compliance frameworks (SOC 2, ISO 27001), and their architectural implications - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience Strategic & Business Impact - Track record of establishing strategic technical plans that directly enabled business outcomes (revenue growth, cost reduction, market expansion) - Experience translating business strategy into technical architecture and roadmaps - Demonstrated ability to identify and prioritize investments that provide maximum platform leverage - Understanding of SaaS business models, enterprise sales cycles, and how platform capabilities influence commercial success - Experience making build-vs-buy decisions for critical platform components Leadership & Influence - Proven ability to drive large cross-company technical programs requiring coordination across multiple engineering organizations - Experience working with VPs and executives to set and execute technical strategy - Track record of influencing technical direction without direct authority—building consensus across teams with different priorities - Strong communication skills with ability to present to executives, influence leadership, and drive alignment at all levels - Experience mentoring senior engineers and developing technical leadership PREFERRED - Experience at developer tools, infrastructure software, or B2B SaaS companies at significant scale - Background with container technologies, Docker, Kubernetes, or developer productivity platforms - Track record of successfully migrating legacy systems while maintaining business continuity - Knowledge of Financial Operations and infrastructure cost optimization at scale - Advanced degree in Computer Science, Engineering, or related technical field - External recognition as a technical leader (conference speaking, publications, open source contributions) KEY SUCCESS METRICS Platform Leverage & Velocity - Product teams can launch enterprise-ready features in <2 weeks (vs. 6+ months today) by leveraging platform capabilities - Docker teams rapidly adopt new capabilities within 2 months of release (vs. 6+ months today) Technical Excellence - Platform systems achieve 99.9%+ uptime for business-critical workflows - Infrastructure platform reduces deployment time for new services from 2-4 weeks to <1 day Organizational Impact - Recognized across Docker as the definitive technical authority on internal architecture - Successfully drive convergence of fragmented systems, reducing technical debt and operational burden - Develop multiple Staff and Principal engineers who can own major platform domains Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $219K – $352K base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role Nebius is seeking a highly capable USA Regional Transportation Security Manager to lead the protection of high-value assets across all transportation operations in the United States. This role holds end-to-end ownership of in-transit supply chain security across the US, covering all transportation lanes, carrier operations, and last-mile delivery of critical infrastructure. You will be responsible for shaping and executing regional transportation security strategy, managing risk across a complex carrier and logistics network, and leading the response to in-transit security incidents. This is a high-impact role operating at the intersection of security, logistics, and operations, with direct influence on the resilience and integrity of Nebius’ infrastructure deployment across the US transportation network. Your responsibilities will include: Own and lead transportation security across the United States, with full accountability for regional in-transit risk and performance Serve as the primary authority and escalation point for all transportation security matters within the US Ensure the secure handling, packaging, and movement of high-value assets across all transportation nodes, from origin to final delivery Define, implement, and continuously evolve regional transportation security standards, controls, and procedures aligned with global policies Establish and enforce security requirements across transportation partners, including carriers, freight forwarders, and last-mile delivery providers Conduct risk assessments across transportation routes, handoff points, and carrier operations, and implement effective mitigation strategies Lead end-to-end response to in-transit security incidents (e.g., theft, loss, diversion, tampering), including coordination, investigation, and resolution Manage and oversee GPS tracking, geofencing, and real-time monitoring platforms across active shipments Drive continuous improvement of transportation security capabilities, including route security reviews, carrier vetting, and technology tools Monitor and report on regional transportation security performance, risks, and trends, providing clear and actionable insights Partner closely with the Global Transportation Security Manager, regional warehouse security, and infrastructure teams to ensure alignment and scalability Operational Scope Oversight of a geographically distributed US transportation network, including domestic and cross-border lanes Regular engagement with carriers, freight partners, and last-mile vendors across multiple tiers Travel within the United Statesrequired for route assessments, partner reviews, and incident response We expect you to have: Significant experience in transportation security,logistics security, or in-transit operational risk management Proven experience owning security or operations across a large geographic region (US experience strongly preferred) Strong experience working with transportation providers, including carriers, freight forwarders, and last-mile delivery partners Demonstrated experience leading incident response and managing complex in-transit security events Ability tooperate independently with a high degree of ownership and accountability Strong stakeholder management and communication skills across internal and external partners Analytical and structured approach to risk assessment and problem-solving Fluent English (spoken and written) It will be an added bonus if you have: Experience in high-value or critical infrastructure transportation (e.g., data centers, electronics, technology hardware) Background in law enforcement, military, or corporate security Familiarity with supply chain security technologies (e.g., GPS tracking, geofencing, real-time monitoring platforms) Familiarity with supply chain security (TAPA TSR) Experience working in a global organization with cross-regional coordination Operational Expectations This role includes responsibility for leading response to critical in-transit security incidents, which may occur outside standard working hours Operates within a global environment requiring coordination across multiple time zones Supported by the Global Transportation Security Manager and regional teams, with clear ownership of transportation security outcomes within the US region Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $134,000 — $167,000 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Greenwich, Connecticut, United States; Stamford, Connecticut, United States About the Role iCapital is seeking an experienced cybersecurity risk professional to serve as Assistant Vice President, Third-Party Risk & Client Assurance Manager. This individual will lead a team of approximately five professionals across two complementary cybersecurity risk functions: Third-Party Risk Management (TPRM) and Client Assurance. The ideal candidate will be a hands-on leader who can effectively manage, mentor, and develop team members while also possessing the technical knowledge and practical experience necessary to perform the work of either function, when needed. This role requires strong cybersecurity risk assessment skills, excellent written and verbal communication, sound judgment, and the ability to manage competing priorities and relationships with internal stakeholders, third-party vendors, clients and prospective clients. This individual will be responsible for supporting organization's clients and prospective clients by providing timely, accurate, and consistent responses to cybersecurity due diligence and assurance requests while also ensuring that third-party (vendor) cybersecurity risks are appropriately identified, assessed, documented, and escalated. Responsibilities Lead, manage, and mentor a team of approximately five professionals supporting Third-Party Risk and Client Assurance activities. Provide day-to-day directions, coaching, technical guidance, and professional development to team members. Establish clear expectations, priorities, and accountability across both functions. Review team deliverables to ensure assessments and client responses are accurate, complete, consistent, and appropriately supported. Serve as an escalation point for complex cybersecurity risk assessments, client inquiries, vendor issues, and competing business priorities. Maintain the ability to work directly on assessments and client assurance requests when workload, complexity, or business needs require additional support. Identify opportunities to improve team processes, documentation, quality, efficiency, and scalability. Develop and monitor appropriate metrics and reporting to communicate workload, performance, risk trends, and program effectiveness to management. Qualifications 10 years of relevant professional experience, with significant experience in cybersecurity, information security risk management, technology risk, third-party risk management, client assurance, or related disciplines Demonstrated experience completing or reviewing cybersecurity due diligence questionnaires and responding to client or customer security inquiries Demonstrated experience performing cybersecurity risk assessments of third-party vendors Prior experience leading, mentoring, or managing cybersecurity, risk, or assurance professionals Able to manage multiple concurrent assessments, client requests, deadlines, and priorities in a fast-paced environment Ability to operate effectively, including independently managing responsibilities, exercising sound judgment, influencing stakeholders, and escalating material issues appropriately Strong working knowledge of cybersecurity controls and concepts, including identity and access management, vulnerability and patch management, security monitoring and incident response, data protection and encryption, network and infrastructure security, cloud security, secure software development, business continuity and disaster recovery, and security governance and risk management Experience reviewing cybersecurity assurance documentation such as SOC 1/SOC 2 reports, ISO 27001 certifications, penetration testing reports, security policies, and related control evidence Strong analytical skills and the ability to distinguish meaningful cybersecurity risks from lower-impact observations Excellent written communication skills, including the ability to translate complex technical concepts into clear, concise language appropriate for clients, vendors, business stakeholders, and senior management Strong interpersonal skills and the ability to work effectively with both technical and non-technical stakeholders Bachelor's degree in cybersecurity, information technology, computer science, risk management, or related discipline, or equivalent professional experience is preferred and master’s degree in the same is a plus Relevant professional certifications such as CISSP, CISM, CRISC, CISA, or equivalent is a plus Experience within financial services or another highly regulated industry is a plus Experience with third-party risk management, GRC, questionnaire automation, or client assurance platforms is a plus Experience developing metrics, reporting, procedures, and governance processes for cybersecurity risk or assurance programs is a plus Benefits The base salary range for this role is $100,000 to $140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Remote-Texas; New York; Remote Workplace: Remote LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? YOUR MISSION The Enterprise Sales Executive will cover regional and community banks and credit unions across the north east, building UiPath's presence with these institutions and their leadership teams. They work every day across the C-Suite, Digital Transformation, AI/Automation COE's, Operations, Risk, Compliance, Finance, and Technology teams to deliver value through UiPath's automation and AI platform. We provide tools that help regional banks and credit unions streamline operations, improve accuracy, reduce risk, enhance compliance, and free employees to focus on member and customer relationships instead of manual back-office work. You will be challenged and supported by the best in the industry as you build trusted relationships and pave your own path to success. WHAT YOU'LL DO AT UIPATH - Assess territory potential and develop a sales strategy to maximize UiPath revenue across regional bank and credit union accounts - Achieve agreed-upon sales targets and outcomes within quarterly schedules - Evangelize the UiPath brand by presenting, promoting, and selling UiPath solutions through a value-selling approach tailored to the resource constraints and priorities of mid-sized financial institutions - Educate customers on how UiPath can improve efficiency, reduce operational costs, strengthen controls, and support digital transformation without requiring the large technology budgets or IT staffs common at money-center banks - Establish, develop, and maintain positive business and customer relationships across the territory, including with executive leadership, boards, and operations teams at community-oriented institutions - Develop trusted relationships with local and regional partners, core banking providers, and systems integrators that serve community banks and credit unions to cultivate new opportunities and drive successful customer implementations - Partner with Customer Success Managers to ensure customers receive maximum value and customer issues are addressed quickly - Monitor industry competitors, new products, regulatory trends, and market conditions affecting regional banks and credit unions to understand customer needs - Collaborate internally with sales executives and cross-functional teams to share knowledge and best practices - Explore ways to incorporate automation into daily work and into core banking, lending, deposit operations, and member services workflows WHAT YOU'LL BRING TO THE TEAM - 7+ years of solution/value selling experience - 3+ years of enterprise account experience selling to regional banks, community banks, and/or credit unions preferred - Demonstrated expertise communicating artificial intelligence capabilities, ROI metrics, and implementation strategies to C-suite executives, Digital Transformation teams, and AI Centers of Excellence at mid-sized financial institutions - Ability to translate complex AI and automation concepts into business outcomes such as cost reduction, improved controls, faster loan and account processing, risk mitigation, and enhanced member/customer experience - Familiarity with regional banking and credit union priorities such as regulatory compliance (FDIC, OCC, state banking departments, NCUA), fraud prevention, KYC/AML/BSA, audit readiness, core banking system integration, loan origination and servicing, deposit operations, and member/customer onboarding - Ability to communicate new and complex concepts in an easy-to-understand way that creates strong demand for the solution - Successful year-over-year quota attainment and experience growing an enterprise client portfolio - Proven success consistently selling new business and new logos - High aptitude for cross-functional collaboration and influence internally and externally - Ability to navigate complex client organizations and develop key relationships across multiple departments and leadership levels, including the C-suite and board-level stakeholders common at community banks and credit unions - Ability to provide valuable insights into improving customers' business operations - Research and data-driven approach to account planning, with the ability to proactively identify opportunities from business-led discussions - Bachelor's degree preferred - Ability to travel approximately 50% - Candidates must be authorized to work in the United States #LI-BS1 Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

Location: Europe Workplace: Remote About Eneba At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers. Role Overview We are looking for a hands-on, empathetic Customer Support Team Lead to guide our Payments Support team. In this role, you will mentor frontline agents, manage complex payment escalations, and collaborate with Risk, Compliance, and Product teams to deliver fast, secure, and frictionless financial support experiences. Responsibilities - Team Leadership & Coaching: Guide, mentor, and supervise payment support specialists to achieve operational KPIs, ensuring top-tier communication, accuracy, and customer care across all interactions. - Escalation & Risk Management: Act as the primary point of escalation for complex, high-stakes, or sensitive payment inquiries (e.g., failed transactions, chargebacks, account holds, and suspected fraud), ensuring swift and compliant resolution. - Cross-Functional Collaboration: Partner closely with Risk, Compliance, Finance, Engineering, and Product teams to troubleshoot payment incidents, refine workflows, and advocate for customer needs. - Performance & Workforce Management: Conduct regular 1:1s, performance reviews, and quality assurance audits; collaborate with Workforce Management on capacity planning, shift scheduling, and hiring. - Metrics & Analytics: Monitor key support and payment-specific metrics (CSAT, First Contact Resolution, SLA adherence, and escalation rates) to measure team effectiveness and identify operational bottlenecks. - Continuous Improvement: Analyze customer journeys and payment touchpoints to reduce friction, update knowledge bases, and foster a culture of feedback and adaptability as our financial products evolve. Requirements - Payments & Fintech Experience: Proven experience in customer support within payments, fintech, banking, or e-commerce, with a solid understanding of payment processing, chargebacks, refunds, and KYC/AML basics. - Leadership Track Record: Experience setting clear deliverables and coaching support teams (leading teams of 10+ is a strong plus) to hit KPIs, ideally in hybrid or fully remote environments. - Composure Under Pressure: High sense of urgency with the ability to navigate sensitive financial issues, ambiguity, and rapid product changes with calm, decisive communication. - Process & Project Mindset: Strong organizational, time-management, and project management skills, with a history of optimizing support workflows and standard operating procedures (SOPs). - Communication Mastery: Deep understanding of tone-of-voice principles, de-escalation techniques, and clear cross-functional communication with both technical and non-technical stakeholders. - Adaptability: Self-starter capable of operating autonomously; experience supporting evolving, early-stage, or high-growth products is highly desirable. What it’s like to work at Eneba *Opportunity to join our Employee Stock Options program. *Opportunity to help scale a unique product. *Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. *Paid volunteering opportunities. *Work location of your choice: office, remote, opportunity to work and travel. *Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes. *Please attach CV's in English. *To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice https://www.eneba.com/candidate-privacy-notice