Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA
Workplace: onsite
Overview
Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems.
This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs.
While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale.
We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows.
Project Details
Job Title: Data Labeling Analyst (Speech & Voice AI)
Hiring in: Onsite (Bay Area, NYC, or client-dependent)
Hours: Full-time, 40 hours per week
Employment Type: W2 Full-Time Employee
Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship)
Hourly Pay Rate: $28/hour
Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston. Please only apply if you meet this location requirement.
What You’ll Do
Execute high-volume data labeling and annotation tasks across speech and voice datasets
Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale
Work with audio and language data, including transcription, categorization, and tagging
Maintain strong throughput while meeting quality expectations
Escalate unclear or ambiguous cases appropriately
Adapt to evolving guidelines and workflows as systems and requirements change
Support baseline data production needs for AI training pipelines
Contribute to team calibrations and quality alignment sessions
What We’re Looking For
Native-level fluency in English (UK)
Strong written communication skills and language fundamentals
1 year of work experience
in data labeling, annotation, or content-focused work;
or a Bachelor's degree or equivalent
academic qualification in a related field.
Ability to follow detailed instructions and apply guidelines consistently
High attention to detail and ability to maintain accuracy in repetitive tasks
Comfort working in structured, process-driven environments
Ability to manage time effectively and maintain steady output
Willingness to ask questions and escalate when needed
Basic familiarity with AI, speech technology, or language data is a plus
Benefits
Paid Vacation: 6 days
Paid Company Holidays: 2 days (Memorial Day and Labor Day)
Paid Sick Leave: accrued per applicable state law and company policy
Medical, Dental, and Vision Insurance (eligibility applies)
Health Savings Account (HSA)
401(k) Retirement Plan
Employee Assistance Program
Additional voluntary benefits (life, accident, critical illness, etc.)
Onsite Perks (where applicable):
Free breakfast, lunch, and dinner
Stocked micro-kitchens with snacks and beverages
Commuter benefits, including shuttles and bike-to-work options
Unique campus features depending on location
Job Reference: #L1-CC1
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Why This Role
This role is a critical part of how modern AI systems are built. The data you produce directly impacts how speech and voice models understand and interact with real users.
It’s a great entry point into AI operations, offering exposure to large-scale systems and the opportunity to build foundational experience in data, language, and AI workflows.
ОфисCalifornia; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA; To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston
Location: Remote, Austria; Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
The CSA role is a pivotal addition to our customer success team, focusing on building strong, consultative relationships with our key customers. Our CSAs will serve as trusted advisors, leveraging their deep understanding of DevSecOps best practices, industry trends and our software capabilities to help customers navigate complex challenges and achieve their desired outcomes.
Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and others.
CSM handbook
.
What You’ll Do
Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives
Know the GitLab platform, our more common best practices, and use cases in order to guide the customer
Understand the customer journey and be able to guide them on future adoption
Act as the GitLab liaison for GitLab questions, issues, or escalations. Work with GitLab Support, Product Management (i.e., roadmaps), or other teams as needed
Own a book of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction
Remain knowledgeable and up-to-date on GitLab releases
Provide immediate onboarding activities
Work with assigned customers to build Customer Success Plans, establishing critical goals, or other key performance indicators and aid the customer in achieving their goals
Program manage account escalations Provide insights with respect to the availability and applicability of new features in GitLab as relevant
Support GitLab Services in identifying and recommending training opportunities
What You’ll Bring
Understanding of Git and typical branching strategies
Knowledge of software development lifecycle and development pipeline
Understanding of continuous integration, continuous deployment, DevSecOps
Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention
Experience partnering with customers to define and achieve business outcomes
Familiarity working with customers of sizes relevant to the assigned segment
Exceptional verbal, written, organizational, presentation, and communications skills
Detailed oriented and analytical Strong team player but self-starter
Project management experience & skills
Strong technical, analytic, and problem-solving skills
Alignment with our values, and willingness to work in accordance with those values
Ability to travel if needed and comply with the company’s travel policy
Demonstrated progressive experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions
Fluent German
About the team
The Customer Success Architect (CSA) team focuses on hands-on technical enablement, adoption, utilization and maturity - while maintaining strong customer relationships and business alignment.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Dubai
Workplace: hybrid
Social media is where most people meet Capital.com for the first time, and this role makes sure that first impression is calm, clear and useful. You’ll run organic social for the MENA region, including our Hindi-language channels, and own Capital.com’s global LinkedIn presence, setting the strategy, planning shoots, building our analysts’ and leaders’ profiles and growing the channel worldwide. We’re looking for someone socially native who knows how each platform works, why content lands, and wants to keep pushing us forward.
Responsibilities:
Global LinkedIn
Own the strategy.
Set and run Capital.com’s global LinkedIn strategy, calendar and cadence.
Make LinkedIn-native content.
Plan and produce shoots, carousels, short video, documents and polls built for the platform.
Grow thought leadership.
Build our analysts’ and senior leaders’ profiles, ghost-write and edit their posts, and coach them on what works.
Run newsletters and LinkedIn Live.
Launch and manage both around market events and analyst commentary.
Support employer brand.
Work with Employer Brand so the company page shows Capital.com as a great place to work.
Partner on LinkedIn Ads.
Brief creative and share organic insights with Performance Marketing.
Measure and report.
Track growth, engagement, reach and audience quality, and use the results to sharpen the approach.
MENA Social
Plan, create and publish content across Instagram, TikTok, YouTube, LinkedIn and X on a consistent calendar.
Adapt global campaigns so they feel locally relevant and stay true to the brand.
Manage our Hindi-language channels with regional stakeholders.
Brief designers, videographers and creators on platform-native content, especially short-form video.
Manage community engagement in line with our brand tone and conduct standards.
Support influencer and creator partnerships, from outreach to performance tracking.
Support paid social by briefing creative and flagging optimisation opportunities.
Brand, Innovation and Compliance
Be a brand guardian.
Make sure everything reflects our positioning, built for better decisions, and our calm, clear tone. Relevance over noise.
Keep us ahead.
Track platform changes, formats and competitors, then test, measure and scale new ideas.
Get compliance right.
Work with Compliance so content meets financial promotions rules in every market: SCA for MENA, and FCA, CySEC, ASIC and SCB for global LinkedIn, with risk warnings applied correctly on every channel.
Requirements:
3–5 years' experience managing social media for a brand, ideally in fintech, trading or another regulated financial services business.
You're socially native: a heavy, curious user of these platforms who understands how each algorithm and audience behaves.
Proven experience growing a brand or executive presence on LinkedIn, including thought leadership and B2B-style content.
Hands-on skills creating and editing platform-native content, including short-form video for TikTok, Instagram Reels and YouTube Shorts.
Strong writing in English, with the judgement to adapt tone for LinkedIn, short-form video and community replies.
Comfort with social analytics tools and the ability to turn data into clear content decisions.
Experience in the MENA market and an understanding of regional platform habits and audiences.
Familiarity with financial promotions rules, or a willingness to learn fast and work closely with Compliance.
Strong organisation and the ability to run several content workstreams and deadlines at once.
Nice to have:
Arabic and/or Hindi language skills.
Experience working with market analysts, economists or subject-matter experts on content.
Experience with LinkedIn newsletters, LinkedIn Live or LinkedIn Ads.
Basic design or editing skills (e.g. CapCut, Premiere, Canva, Figma).
What you will get in return:
Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony: Join a company that genuinely cares about
you
—because your life outside of work matters just as much as your time on the clock.
Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community
Location: London, England, United Kingdom
Workplace: hybrid
Capital.com is scaling fast, and this role makes sure that ambition shows up everywhere the brand does. Reporting to the Brand Director, you’ll own delivery end to end, turning brand strategy into standout campaigns and building a sponsorship and events function that makes every partnership work harder. It’s a hands-on role for someone as comfortable running a campaign timeline as negotiating a sponsorship deal or managing an event on-site. Working with the CMO, Head of Creative, PR and regional teams, you’ll have real influence over how Capital.com shows up globally as it pursues premiumisation and expansion.
Responsibilities:
Brand Campaigns
Own end-to-end delivery of Capital.com's big-ticket brand campaigns, turning the Brand Director's strategy into standout, well-executed work across markets
Partner closely with the Head of Creative, who leads creative production, to ensure every campaign is built and delivered to a premium standard
Work with market analysts and the PR team to align campaign timing, messaging and measurement
Manage campaign budgets, timelines and sign-off across multiple markets and stakeholders
Lead delivery across campaigns of every scale, from moments built around a global brand asset to local activity such as a UK spread betting campaign or a new performance-led campaign for the paid social team
Feed into the strategic thinking behind paid social alongside the paid social team, for example how a new channel is seeded with initial paid support, or how an organic boosting strategy is agreed and backed with paid
Bring imagination to how the brand shows up, finding new ways to express Capital.com's premiumisation and expansion ambitions through brand activity
Sponsorship & Events
Own the sponsorship and events function end to end: evaluating and negotiating new opportunities, then delivering the activations that bring them to life
Draw on activation support at global level from the events team and at local level from regional marketing leads and local offices, so delivery is never carried alone
Evaluate opportunities across sport, conferences and other partnerships against clear criteria for brand fit, audience relevance and commercial value
Lead negotiation and management of sponsorship contracts, protecting Capital.com's interests and tracking every commitment on both sides
Build and maintain relationships with rights holders, sports marketing agencies and event partners as the primary point of contact
Plan and deliver event activations and client hospitality end to end — suppliers, guest lists, merchandise, booths — working with the design team so every physical presence reflects the brand
Collaborate with the CMO, regional marketing managers and regional CEOs to align sponsorship priorities across markets and activate global properties locally
Work with Compliance and Legal to ensure all sponsorship and event activity meets regulatory requirements across Capital.com's jurisdictions
Track and report on sponsorship performance and ROI, and build out the sponsorship and events team as the function grows
Requirements:
Senior experience delivering brand campaigns end to end.
Experience within a financial services or fintech business.
Proven experience delivering sponsorship activation end to end, from deal negotiation through to on-site activation.
Breadth beyond sport (e.g. culture, academia, thought leadership) and integrated activation skills across social, content and brand campaigns, not just hospitality.
Experience activating global properties across multiple markets.
Strong commercial focus: you can articulate the value a sponsorship brings to the business and use it as a vehicle to drive acquisition.
Experience in our industry or regulated financial services.
Confidence negotiating commercial contracts and evaluating opportunities critically rather than just enthusiastically.
Excellent relationship management across rights holders, creative partners and senior stakeholders in a multi-market structure.
Comfortable building a function from a small base, with willingness to travel roughly 20% of the time.
Nice to have:
Existing relationships with sports rights holders, conference organisers or sports marketing agencies
Agency-side background in sponsorship, experiential or brand campaign delivery
Experience managing brand or sponsorship activity across multiple international markets simultaneously
What you will get in return:
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about
you
—because your life outside of work matters just as much as your time on the clock.
Annual Performance Bonus:
Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community
Role Overview:
We're looking for a Business Risk Officer to help scale the way Mercury builds products. In this role you will report to our Head of Business Risk & Enablement and will partner with Product, Operations, Compliance and many other support and oversight teams to ensure that products and features are delivered “best-in-class” in a safe and sound manner. Your success in this role will rely on subject matter expertise in one or more of Mercury’s core product offerings and associated risks. You will also be primarily responsible for the facilitation of non-financial risk management programs.
Key Responsibilities:
— Identify any potential blind spots in processes and controls, and suggest commercial improvements/enhancements
— Facilitate pre-launch and new activity initiatives/reviews, tracking items to closure and escalating where/when necessary
— Facilitate execution of risk self assessments and similar exercises within the non-financial risk frameworks
— Event/incident, issues, and remediations management - ensuring that incidents and issues are recorded and managed through to remediation in line with any and all relevant frameworks in the company
— Develop and enhance iteratively KPIs/KRIs to be monitored by yourself, product/process owners, and other stakeholders in order to mitigate risk
— Coordinate interactions and responses between Product and Operations teams vs. other stakeholders for audits, exams and similar reviews (internal and external)
— Engage and partner deeply with stakeholders across the organization including Product, Operations, Risk, Compliance, Legal, Finance, etc.
— Help design / provide feedback on certain enterprise/firm-wide trainings and deliver trainings as needed
Qualifications:
— Have at least 5 - 7+ years of experience in a banking, fintech, or other financial services firms in a product/business, business risks and/or controls, operational risk, or other similar roles
— Track record of balancing risk, compliance, and customer experience in cross-functional settings
— Excellent communication skills to simplify complex business, reg and/or risk concepts into clear explanations and/or recommendations
— Familiarity with Governance, Risk and Compliance (GRC) practices and non-financial risk frameworks
— Curious, growth-oriented, and motivated to work on risk and controls at all lifecycle stages (new product launches, scaling, and legacy optimization)
— Bring a collaborative, problem-solving mindset to your work, have strong stakeholder management skills, and an ability to influence without direct authority
— Approach your work with a high quality bar and a strong sense of ownership - you see things through to completion, knowing when to be pragmatic vs. when not to settle
— Proficient with AI tools, or eager to get there, to drive efficiency in risk and controls work — a growth mindset is enough if you're not an expert day one.
Preferred Qualifications:
— Exposure to product or technology development lifecycles (e.g., involvement in pre-launch reviews, feature rollouts, or cross-functional builds) — doesn't need to be a formal PM background, just familiarity with how products move from idea to launch
Total Rewards:
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $163,000 — $203,800 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $146,000 — $183,400 USD
Canadian employees (any location): $154,100 — $192,600 USD
Location: Philippines
🌍 Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from top-tier investors.
Here, you get real ownership from day one, high standards, and direct communication. You’ll work alongside a team that combines global fintech experience with deep Philippine market knowledge.
If you want to solve complex problems at scale and directly impact how millions of people access and manage money, come build with us.
Southeast Asia’s fintech moment starts here.
About the role:
You’ll build the analytical foundation for client data in Salmon’s Origination domain, keeping customer records accurate and compliant and improving how we verify and onboard customers.
What you’ll do:
- Work at the intersection of product, engineering, operations, and compliance, where client data quality directly affects onboarding, regulatory reporting, and trust in the platform
- Trace how client information moves between the mobile app and back-office systems, and where it breaks along the way
- Turn operational and regulatory requirements into scalable data quality frameworks, not one-off reports
What you’ll own:
- Build and maintain dashboards and alerts that track client data freshness, completeness, validity, and consistency
- Map regulatory requirements to specific client data fields and keep that mapping current
- Analyze CDD data and flows, and benchmark them against regulations and market practice
- Define the data requirements and rules behind CDD process improvements
- Own onboarding funnel dashboards, drop-off analysis, and SQL reporting
What makes you a strong fit:
- 1+ years of experience in data analytics
- Strong SQL skills: you can write, debug, and optimize queries independently
- Experience with BI tools (Tableau, Metabase, or similar) and building dashboards
- Experience with funnel or product analytics
- Able to communicate findings clearly to non-technical stakeholders
What we offer:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: Remote (US)
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the role
We're hiring a Senior Product Manager, Platform Experience to own the customer-facing experience across the Ondo Finance App — the single interface through which users discover, understand, buy, sell, trade, and manage Ondo's products (Stocks, Treasuries, Portfolios, and more).
This role owns the quality and coherence of the end-to-end user experience, with a particular focus on retention, usability, and long-term customer value. You'll turn complex financial and blockchain infrastructure into simple, intuitive, and trustworthy product.
This is a senior, hands-on individual-contributor role. You'll work closely with Engineering, Design, Legal, Compliance, Operations, and other Product leaders to define strategy, prioritize opportunities, write clear requirements, and ship meaningful improvements. Our product management function is young and fast-moving — you'll help define it from the ground up, which makes this a high-ownership, high-visibility role.
Target Outcomes
A cohesive, high-quality core experience: Ondo’s customer-facing surfaces feel like one unified platform across products and workflows, with a consistent and intuitive experience across web and eventually mobile.
Simple, intuitive investing and trading workflows: Users can confidently buy, sell, trade, and manage their portfolios across experiences like limit orders, order books, DCA, notifications, transaction history, reporting, and tax workflows.
Financial complexity made accessible: Sophisticated concepts such as order books, bid/ask pricing, settlement, and onchain transactions are translated into clear, low-friction experiences without sacrificing the functionality sophisticated users expect.
Stronger retention and long-term customer value: The core product gives users compelling reasons to return, manage more of their financial activity through Ondo, and deepen their engagement over time.
Measurably better product performance: Clear metrics and feedback loops are established around usability, retention, adoption, and customer satisfaction, with insights consistently translated into product improvements.
Customer-informed product decisions: Qualitative research and quantitative signals shape prioritization, ensuring the roadmap addresses meaningful customer problems rather than relying on internal assumptions.
Reliable end-to-end execution: High-impact product initiatives move effectively from discovery and problem definition through launch, measurement, and iteration, with strong coordination across Engineering, Design, Legal, Compliance, and Operations.
A scalable foundation for Ondo’s product ecosystem: Core experiences and patterns are built to support new products and capabilities as Ondo expands, without creating a fragmented or increasingly complex customer experience.
Requirements
5+ years of product management experience, including owning customer-facing products from concept through launch.
A track record of building and shipping high-quality consumer or prosumer products, with a sharp instinct for intuitive, low-friction UX.
Experience with fintech, brokerage, investing, trading, payments, crypto, or other sophisticated financial products.
A working understanding of capital markets and financial product mechanics — trading, order books, execution, settlement, and liquidity.
Genuine, hands-on familiarity with crypto and DeFi products; a working knowledge of onchain financial primitives.
Strong analytical skills — able to define metrics, evaluate performance, and use data to drive prioritization.
Excellent written and verbal communication; able to write sharp, well-reasoned PRDs and explain tradeoffs to both engineers and executives.
High ownership, strong organization, and comfort operating independently in an ambiguous, fast-moving environment — able to get the right people in a room, ask the right questions, and move things forward without top-down direction.
Ability to influence cross-functional teams without relying on formal authority.
US-hours based (preference per current team structure).
Nice to have
Experience building brokerage, investing, trading, neobanking, or wealth-management products.
Experience with tokenization, real-world assets (RWAs), or onchain financial infrastructure.
Familiarity with decentralized exchanges, wallets, smart contracts, or blockchain transaction flows.
Experience designing for both sophisticated and first-time financial users.
Experience working closely with Legal, Compliance, Operations, or market-structure teams.
Experience in a strong product and design culture.
What we offer
Competitive compensation including salary, future token rights, and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO)
Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices
A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, Pinterest, McKinsey, Circle, Uniswap, Phantom
Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are seeking an experienced Global Payroll Analyst to support accurate, timely, and compliant payroll operations across our global workforce. Based in India and reporting to a manager in the United States, this role will have a primary focus on processing U.S. payroll in Workday while also supporting India payroll, employees engaged through Employer of Record (EOR) and Professional Employer Organization (PEO) arrangements, and payroll activities in other countries.
The ideal candidate is a hands-on payroll professional who can move comfortably between payroll processing, audits, vendor coordination, reconciliations, and employee support. This position requires a high degree of accuracy, sound judgment, strong follow-through, and the ability to work effectively across time zones and cultures. The work schedule will include regular overlap with U.S. business hours, either Pacific or Eastern time, as business needs require.
What You’ll Do
Process multi-state U.S. payroll for exempt and non-exempt employees using Workday Payroll, including regular wages, bonuses, commissions, equity transactions, leaves, and final payments.
Perform end-to-end payroll activities, including reviewing inputs, validating calculations, running audits, resolving discrepancies, preparing payroll registers, and supporting payroll approval and settlement.
Coordinate payroll for workers engaged through EOR and PEO providers.
Support India payroll processing and review, including payroll inputs, statutory deductions and contributions, employee changes, terminations, reconciliations, and coordination with local payroll partners.
Monitor payroll cases and ticket queues; respond to employee questions regarding pay, taxes, deductions, benefits, time off, and payroll timing with accuracy, empathy, and clear ownership through resolution.
Partner with payroll vendors and internal teams to investigate and resolve payroll issues, track open items, meet cutoffs, and ensure timely follow-through.
Support payroll accounting activities, including payroll journals, accruals, and investigation of payroll-to-general-ledger differences.
Maintain payroll documentation, calendars, checklists, standard operating procedures, and country-specific process information to support controls and cross-training.
Assist with internal and external audits, SOX controls, year-end activities, statutory reporting, and other payroll compliance requirements.
Contribute to payroll implementations, integrations, testing, process improvements, and automation initiatives across Workday and the broader global payroll environment.
Build trusted relationships with HR, HRIS, Accounting, Finance, Tax, Benefits, Equity, Legal, and external payroll partners across regions and time zones.
Skills We’re Looking For
5+ years of payroll experience, including hands-on responsibility for payroll processing, audits, reconciliations, and employee support.
3+ years of hands-on U.S. payroll processing experience using Workday Payroll and Workday Time Tracking.
Working knowledge of U.S. federal, state, and local payroll taxation and wage-and-hour requirements, including multi-state payroll.
Hands-on India payroll experience, including familiarity with common statutory payroll requirements and local payroll practices.
Experience supporting payroll through EOR and/or PEO providers across multiple countries.
Experience managing employee inquiries through a case-management or ticketing system and communicating complex payroll topics clearly.
Strong Microsoft Excel skills, including lookups, pivot tables, formulas, data validation, and reconciliation of large data sets.
Demonstrated attention to detail, problem-solving ability, and success meeting multiple payroll deadlines in a fast-paced environment.
Excellent written and verbal communication skills and the ability to collaborate effectively across time zones.
Ability to handle sensitive and confidential information with discretion and sound judgment.
Ability to work a schedule that provides regular overlap with U.S. Pacific or Eastern business hours.
Experience with ADP SmartCompliance.
Experience supporting payroll operations in additional countries or regions beyond the United States and India.
Payroll accounting experience, including journals, accruals, and general ledger reconciliation.
Experience with payroll implementations, acquisitions, integrations, user acceptance testing, or process automation.
Experience working in a SOX-controlled and high-growth global environment.
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Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
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We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote - Singapore
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Presales Architect.
About the job
This position is needed to drive technical wins and design scalable customer engagement solutions using Twilio's API platform.
As a Presales Architect, you will act as the trusted technical advisor for our most strategic enterprise prospects. You will bridge the gap between complex business problems and Twilio's powerful communication APIs, crafting innovative architectures that drive customer success. By partnering closely with the sales team, you will lead technical discovery, build compelling proofs-of-concept, and demonstrate how Twilio can transform a company's customer engagement strategy.
Responsibilities
In this role, you’ll:
Partner with enterprise sales executives to lead technical discovery sessions, understanding complex business requirements and translating them into comprehensive Twilio solutions.
Design and architect scalable, secure, and resilient communication workflows using Twilio's suite of APIs (SMS, Voice, Video, Flex, etc.) tailored to client-specific use cases.
Develop and deliver compelling technical demonstrations, custom prototypes, and proofs-of-concept (POCs) that clearly articulate the business value of the Twilio platform.
Mitigate technical risks and overcome objections during the sales cycle by providing authoritative guidance on security, compliance, integration patterns, and architectural best practices.
Collaborate with product and engineering teams to relay critical market feedback, feature requests, and emerging trends from the field to influence the Twilio roadmap.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Experience: 5+ years of experience in a presales, sales engineering, or solutions architecture role, preferably within the CCaaS, CPaaS, or broader enterprise SaaS industry.
Technical Skills: Demonstrated proficiency in at least one mainstream programming language (e.g., Node.js, Python, Java, or C#) and hands-on experience integrating and troubleshooting RESTful APIs.
Soft Skills: Exceptional presentation and communication skills, with a proven ability to distill complex cloud architecture, web security, and enterprise integration concepts for both technical and C-level non-technical stakeholders.
Desired:
Education: Bachelor’s degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical industry experience.
Curious and willingness to work with ambiguity.
Location
This role will be remote, and based in Singapore.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 50% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Philippines
Workplace: OnSite
The ALDI Territory Supervisor is responsible for overseeing the day-to-day operations of assigned ALDI retail associates and locations, ensuring consistent delivery of excellent customer experiences and adherence to Salmon’s operational standards. This role plays a key part in driving sales performance, ensuring store efficiency with low risk, and supporting the ALDI Sales Lead in achieving overall business goals. As an on-the-ground leader, the ALDI Territory Supervisor ensures that every Retail Associate is motivated, aligned, and equipped to deliver top-tier service. This position thrives in a fast-paced, field-based environment with a focus on collaboration, accountability, and performance excellence.
KEY RESPONSIBILITIES
· Supervise and support store teams to ensure daily operational efficiency and sales targets are met.
· Work closely with the ALDI Sales Lead to implement sales strategies, promotional activities, and operational improvements.
· Monitor in-store performance metrics and provide timely reports, feedback, and recommendations.
· Ensure compliance with Salmon Financing Inc.’s operational standards, company policies, and customer service guidelines.
· Conduct regular store visits and audits to assess performance and staff engagement.
· Coach, train, and motivate team members to achieve productivity, accuracy, and service excellence.
· Address customer concerns and operational challenges promptly and professionally.
· Coordinate with other departments (e.g., Logistics, Marketing, HR) to resolve operational issues and support store needs.
QUALIFICATIONS
· Bachelor’s degree in Business, Management, or related field (or equivalent experience).
· 2–3 years of supervisory or leadership experience in retail, sales, or field operations.
· Strong understanding of sales processes, retail performance metrics, and inventory control.
· Experience working with ALDI stores or in a financial/consumer goods retail environment is a plus.
SKILLS & COMPETENCIES
· Effective leadership and team management capabilities.
· Strong communication and interpersonal skills.
· Results-driven, organized, and proactive in problem-solving.
· Customer-focused with the ability to handle challenges calmly and professionally.
· Comfortable working independently in offsite/field-based settings.
· Proficient in Microsoft Office and retail management systems.
Location: Philippines; Metro Manila
Workplace: Remote
ROLE OVERVIEW
The Sales Ambassador is responsible for driving motorcycle loan acquisition and ensuring smooth on-ground execution within partner dealer stores. The role covers customer engagement, sales conversion, inventory coordination, and end-to-end support during unit release, while ensuring compliance with company policies and documentation standards.
KEY RESPONSIBILITIES
1. CUSTOMER ENGAGEMENT (WALK-IN CLIENTS)
- Proactively approach and engage walk-in customers within partner dealer stores
- Guide customers through the Salmon Moto Loan application process
- Clearly explain product features, loan terms, perks, and benefits
- Handle customer inquiries and address concerns to support decision-making
2. SALES CONVERSION & APPLICATION PROCESSING
- Assist customers in completing loan applications via the Salmon Agent App
- Ensure accurate encoding of customer information during application
- Collect and verify required IDs and supporting documents
- Ensure completeness and readiness of documents prior to submission
3. RELEASE EXECUTION (DURING UNIT RELEASE)
- Prepare all required documents for customer signing
- Ensure correctness and consistency of customer details across all documents
- Verify that the motorcycle unit is in good condition prior to release
- Set up required marketing materials (e.g., backdrop, branding) during release activities
- Ensure proper documentation and turnover process is completed
4. INVENTORY MONITORING & REPORTING
- Monitor motorcycle inventory within assigned partner dealer stores
- Track inventory movements including sales, deliveries, and transfers
- Regularly report inventory status to Head Office, particularly to the assigned Inventory Manager
- Flag discrepancies or issues in inventory to the appropriate stakeholders
5. PARTNER COORDINATION
- Build and maintain strong working relationships with Branch Managers and dealer staff
- Coordinate closely with store personnel to ensure smooth customer handling and loan processing
- Support alignment between dealer operations and Salmon processes
6. COMPLIANCE & DOCUMENTATION CONTROL
- Ensure all collected documents meet compliance and KYC requirements
- Maintain accuracy and consistency of customer information across all submitted documents
- Safeguard and properly endorse all documents to the back-office team
- Escalate discrepancies, incomplete documents, or potential fraud cases
Location: Mandaluyong
Workplace: OnSite
Position Summary
The role involves collecting and delivering company documents, assisting in document filing, notarization, and archiving, as well as supporting daily office operational needs including procurement of office supplies and other administrative errands.
This position requires a highly organized, dependable, and proactive individual who is willing to do fieldwork and handle time-sensitive tasks efficiently.
Key Responsibilities
Liaison & Fieldwork Duties
Collect, deliver, and process company documents within Greater Metro Manila.
Coordinate with government agencies, business partners, notary offices, banks, dealers, and service providers as needed.
Handle document submissions, pickups, and follow-ups.
Ensure timely and secure handling of confidential documents.
Administrative Support
Assist the Administrative Officer in daily administrative tasks.
Organize, file, and maintain physical and digital company records.
Assist in document notarization and ensure completeness of required paperwork.
Support document archiving and records management processes.
Prepare and maintain logs for incoming and outgoing documents.
Office Support & Procurement
Purchase office supplies and other company needs as requested.
Monitor inventory of office supplies and report replenishment requirements.
Assist in maintaining cleanliness and organization of office files and storage areas.
Support operational and administrative activities as assigned.
General Responsibilities
Perform messenger-related and administrative errands.
Maintain professionalism when dealing with external partners and agencies.
Ensure compliance with company policies and procedures.
Perform other duties assigned by management.
Location: Philippines
Workplace: Hybrid
About the job
Salmon – Who We Are and What We Do
Salmon is a fast-growing consumer FinTech group, founded in July 2022 with the vision of creating the best credit-led, technology-centric bank in Southeast Asia. We chose the Philippines to be our first market and are now a licensed bank and consumer-lending group.
Salmon was founded by three Co-founders who built and held senior leadership positions at Tinkoff, a highly successful tech-enabled bank that reached a market capitalization of more than US$20bn.
Salmon has built a highly qualified and global team of finance and technology professionals and is backed by world-class investors, which include International Finance Corporation (a member of the World Bank Group), Lunate (an investment management vehicle affiliated to the sovereign wealth fund of Abu Dhabi), and other prominent Fintech investors.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing high quality access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.
Responsibilities
- Create strategies and partnership models to develop profitable commercial relationships with retailers - through distribution channels, networks and individual retailers
- Build a portfolio of retailers across a variety of categories to develop long-term and strategic business relationships.
- Negotiate commercial terms, contracts and agreements that create sustainable, long-term value for the Company, retailers and consumers.
- Be accountable for retailer activity and engagement throughout the retailer's onboarding journey.
- Establish a proactive account management strategy to drive growth and retention by analyzing product performance, identifying cross-sell/up-sell opportunities and implementing best practices, marketing programs and other solutions to meet retailer needs and Company's strategic objectives.
- Provide sales data, dashboards and reports to retailers to show the value add to their business.
- Hire, train, manage and mentor a team of sales/distribution staff.
- Serve as a catalyst for change and continuous improvement of product enhancements, new solutions and go-to market strategies based on transaction data analysis, first-hand experience, competitor understanding and other insights.
- Work closely with the Key Accounts Management team/function, which is separate from the Point-of-Sale Networks team/function.
- Collaborate cross-functionality with marketing, compliance, risk, data / analysis, product and technology, finance, legal and operations and other teams as appropriate to achieve desired business results.
Requirements
- A minimum of five (5) years of experience in sales leadership roles, preferably within a B2C environment
- At least one (1) to two (2) years of managerial experience
- Experience in fintech, POS/BNPL, or retail industries is an advantage
- Demonstrated ability to work effectively in a fast-paced, multitasking environment
- Proficiency in English at B2 level or higher
- Must be based in Benguet, Cagayan, Ilocos Region, La Union, Pangasinan, Nueva Vizcaya, Tarlac, Batangas, Makati-Taguig, Quezon City, Rizal, Parañaque, Valenzuela, Pampanga, Ilocos Sur, Bohol, and Cebu.
Location: Mandaluyong
Workplace: OnSite
What We Do
We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service.
We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.
Primary Duties and Responsibilities:
- Perform collections callouts and emails according to the collections workflow using the bank’s collections system.
- Review client information before and during calls using the collections system and other resources provided by the department.
- Answer client questions and provide support in resolving complaints, concerns, and issues.
- Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system.
- Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner.
- Ensure that all communication with the client is conducted in a professional and respectful manner.
- Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)).
- Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.).
- Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment.
- Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts.
- Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process.
- Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties.
- Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process.
- May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.)
Qualifications
- Should have excellent decision-making, negotiating, and communication skills.
- Must be willing to work on shifting schedule.
- Willing to work onsite 3x a week (Mandaluyong)
- Open for Fresh Graduates
-
Location: Mandaluyong
Workplace: Hybrid
What We Do
We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service.
We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.
Primary Duties and Responsibilities:
- Perform collections callouts and emails according to the collections workflow using the bank’s collections system.
- Review client information before and during calls using the collections system and other resources provided by the department.
- Answer client questions and provide support in resolving complaints, concerns, and issues.
- Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system.
- Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner.
- Ensure that all communication with the client is conducted in a professional and respectful manner.
- Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)).
- Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.).
- Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment.
- Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts.
- Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process.
- Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties.
- Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process.
- May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.)
Qualifications
- Should have excellent decision-making, negotiating, and communication skills.
- Must be willing to work on shifting schedule.
- Willing to work onsite 3x a week (Mandaluyong)
- Open for Fresh Graduates
-
Location: Philippines
The ALDI Territory Supervisor is responsible for overseeing the day-to-day operations of assigned ALDI retail associates and locations, ensuring consistent delivery of excellent customer experiences and adherence to Salmon’s operational standards. This role plays a key part in driving sales performance, ensuring store efficiency with low risk, and supporting the ALDI Sales Lead in achieving overall business goals. As an on-the-ground leader, the ALDI Territory Supervisor ensures that every Retail Associate is motivated, aligned, and equipped to deliver top-tier service. This position thrives in a fast-paced, field-based environment with a focus on collaboration, accountability, and performance excellence.
KEY RESPONSIBILITIES
· Supervise and support store teams to ensure daily operational efficiency and sales targets are met.
· Work closely with the ALDI Sales Lead to implement sales strategies, promotional activities, and operational improvements.
· Monitor in-store performance metrics and provide timely reports, feedback, and recommendations.
· Ensure compliance with Salmon Financing Inc.’s operational standards, company policies, and customer service guidelines.
· Conduct regular store visits and audits to assess performance and staff engagement.
· Coach, train, and motivate team members to achieve productivity, accuracy, and service excellence.
· Address customer concerns and operational challenges promptly and professionally.
· Coordinate with other departments (e.g., Logistics, Marketing, HR) to resolve operational issues and support store needs.
QUALIFICATIONS
· Bachelor’s degree in Business, Management, or related field (or equivalent experience).
· 2–3 years of supervisory or leadership experience in retail, sales, or field operations.
· Strong understanding of sales processes, retail performance metrics, and inventory control.
· Experience working with ALDI stores or in a financial/consumer goods retail environment is a plus.
SKILLS & COMPETENCIES
· Effective leadership and team management capabilities.
· Strong communication and interpersonal skills.
· Results-driven, organized, and proactive in problem-solving.
· Customer-focused with the ability to handle challenges calmly and professionally.
· Comfortable working independently in offsite/field-based settings.
· Proficient in Microsoft Office and retail management systems.
Location: Philippines
The ALDI Territory Supervisor is responsible for overseeing the day-to-day operations of assigned ALDI retail associates and locations, ensuring consistent delivery of excellent customer experiences and adherence to Salmon’s operational standards. This role plays a key part in driving sales performance, ensuring store efficiency with low risk, and supporting the ALDI Sales Lead in achieving overall business goals. As an on-the-ground leader, the ALDI Territory Supervisor ensures that every Retail Associate is motivated, aligned, and equipped to deliver top-tier service. This position thrives in a fast-paced, field-based environment with a focus on collaboration, accountability, and performance excellence.
KEY RESPONSIBILITIES
· Supervise and support store teams to ensure daily operational efficiency and sales targets are met.
· Work closely with the ALDI Sales Lead to implement sales strategies, promotional activities, and operational improvements.
· Monitor in-store performance metrics and provide timely reports, feedback, and recommendations.
· Ensure compliance with Salmon Financing Inc.’s operational standards, company policies, and customer service guidelines.
· Conduct regular store visits and audits to assess performance and staff engagement.
· Coach, train, and motivate team members to achieve productivity, accuracy, and service excellence.
· Address customer concerns and operational challenges promptly and professionally.
· Coordinate with other departments (e.g., Logistics, Marketing, HR) to resolve operational issues and support store needs.
QUALIFICATIONS
· Bachelor’s degree in Business, Management, or related field (or equivalent experience).
· 2–3 years of supervisory or leadership experience in retail, sales, or field operations.
· Strong understanding of sales processes, retail performance metrics, and inventory control.
· Experience working with ALDI stores or in a financial/consumer goods retail environment is a plus.
SKILLS & COMPETENCIES
· Effective leadership and team management capabilities.
· Strong communication and interpersonal skills.
· Results-driven, organized, and proactive in problem-solving.
· Customer-focused with the ability to handle challenges calmly and professionally.
· Comfortable working independently in offsite/field-based settings.
· Proficient in Microsoft Office and retail management systems.
Location: Mandaluyong
Workplace: Hybrid
About Salmon
Salmon Bank (Rural Bank) Inc., the banking arm of Salmon Group Ltd., is a technology-driven challenger bank in the Philippines operating under a BSP license. We combine the trust of a licensed institution with the speed and convenience of a modern financial product. Work within regulated financial infrastructure, where product, risk, compliance, operations, technology, and customer experience are closely connected.
About the Role
Salmon is hiring a Core Posting Officer to join the Core Posting Team within Banking Operations. You will carry out posting operations, service requests, controls and case activities, making sure every transaction is properly approved, accurately recorded and fully evidenced. You will work with product, technology, risk, compliance, finance and customer-facing teams to keep the Bank’s operations reliable.
What You’ll Do
Posting operations
- Execute operational processes, service requests, controls and case activities for the Core Posting Team.
- Review inputs, validate information, and resolve standard exceptions.
- Follow up with relevant stakeholders to close open items.
- Ensure all posting requests have appropriate approvals under the Delegated Authority (DA).
Documentation and evidence
- Maintain process documentation, case notes, trackers and evidence for transparent operations.
- Help document processes for the Core Posting Team and related processes.
End-to-end process ownership
- Ensure end-to-end processes work smoothly, including links to other Banking Operations teams and Bank stakeholders.
- Comply with the Core Posting Team’s KPIs and KRIs.
Team operations
- Assist in capacity planning, and in productivity and performance monitoring and evaluation of team members.
- Ensure the relief arrangement is kept up to date and implemented.
Cross-team collaboration
- Work closely with the Core Posting Team, Banking Operations colleagues and Salmon stakeholders in support of the Bank’s business model and strategic direction.
- Partner with product, technology, risk, compliance, finance and customer-facing teams to keep operations reliable.
What We’re Looking For
- Bachelor’s degree in Business Administration, Finance, Accountancy or a related field
- 2-3 years of experience in banking operations, transaction processing, posting or a related control function (experience in a BSP-supervised institution, especially digital banking, is an advantage)
- Working knowledge of core banking systems, posting and reconciliation processes, or the ability to be trained in them
- Strong attention to detail and a control mindset, including awareness of approval and delegated authority requirements
- Strong documentation and written communication skills
- Strong coordination and follow-through skills
- Ability to meet the Bank’s fit and proper standards, including pre-employment screening
УдалённоseniorRemote, Austria; Remote, Germany
ГибридseniorDubai
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Philippines; 🌍 Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time; Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)
УдалённоseniorRemote (US)
Bengaluru, Karnataka, India, APAC
УдалённоRemote - Singapore
ГибридheadPhilippines; Must be based in Benguet, Cagayan, Ilocos Region, La Union, Pangasinan, Nueva Vizcaya, Tarlac, Batangas, Makati-Taguig, Quezon City, Rizal, Parañaque, Valenzuela, Pampanga, Ilocos Sur, Bohol, and Cebu