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Location: Jakarta, Indonesia Who are we? Avomind is a global recruitment company specializing in commercial, strategy, analytics, operations, and technology talent. We help fast-growing companies scale internationally by connecting them with driven, high-potential professionals who can make real impact. Speed and quality are at the core of how we operate. We work with companies entering new markets, scaling rapidly, or searching for highly specialized talent with unique requirements. Our team is global and fully remote, operating across Berlin, Barcelona, Toronto, and Jakarta. We support clients worldwide across key growth regions: Europe: Go-to-market, strategy, and commercial roles across Germany, France, Spain, the Nordics, and the Netherlands. USA: Professional services, investment, eCommerce, and life sciences roles across major US markets. Asia: Supporting companies across Singapore, Hong Kong, China, Indonesia, Malaysia, and India — particularly those expanding into new markets. Our proprietary network includes partnerships with over 200 leading academic institutions worldwide, including top-tier MBA programs, enabling us to access exceptional global talent. About the Role We are looking for an experienced and proactive CRM Manager to build and lead our customer relationship management function from the ground up. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys creating scalable processes, and is passionate about leveraging CRM to drive customer engagement, retention, and business growth. As our CRM Manager , you will own the CRM strategy, implementation, and optimization, establishing the systems, workflows, and best practices that will support our long-term commercial success. Key Responsibilities Build and scale the company's CRM function from scratch, including strategy, processes, and technology. Own the implementation, configuration, and ongoing optimization of the CRM platform. Develop and execute CRM initiatives that improve customer acquisition, engagement, retention, and lifecycle management. Design and automate customer journeys, lead nurturing programs, and communication workflows. Partner closely with Business Development, Marketing, and Operations to ensure CRM supports business objectives. Maintain high standards of CRM data quality, governance, and reporting. Develop dashboards and performance metrics to monitor pipeline health, customer engagement, and campaign effectiveness. Identify opportunities to improve customer experience through CRM insights and automation. Train internal members on CRM best practices and encourage adoption across the organization. Requirements 5–7 years of hands-on CRM experience. Proven experience in a B2B and/or professional services environment. Demonstrated success building or significantly scaling a CRM function from 0 to 1. Strong understanding of CRM strategy, customer lifecycle management, automation, and data management. Experience working with CRM platforms such as HubSpot, Salesforce, Microsoft Dynamics, or similar. Analytical mindset with experience using CRM data to drive business decisions. Excellent project management and cross-functional collaboration skills. Self-starter with a strong sense of ownership and the initiative to identify opportunities and execute independently. Excellent communication skills in English. Based in Jakarta or close. What We're Looking For The ideal candidate is entrepreneurial, highly motivated, and enjoys building systems rather than simply maintaining them. You are comfortable working with ambiguity, take initiative without waiting for direction, and are excited by the opportunity to create a CRM function that will become a key driver of business growth. Benefits What’s in it for you? Let's split it into a few key areas: Career Booster Coaching & Development Program. Weekly global trainings and continuous learning opportunities. Fast-track career progression (70% of our team were promoted in the last 12 months). Exposure to international markets and global clients. Learn directly from experienced team members in a flat hierarchy environment where ideas and initiative are valued. Modern Work & Culture Full remote set-up with flexible working style. Work alongside a highly international and diverse team across Europe, APAC, and the Americas. A culture built on transparency, proactivity, collaboration, and resourcefulness — we support each other, share knowledge openly, and step in to help when needed. Ownership and autonomy: you are trusted to manage your work and contribute ideas that make an impact. Compensation & Benefits Competitive monthly base salary. BPJS Manpower. Private Health Insurance. 20 vacation days per year + local public holidays.

Location: United States POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up! About Incode Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative. The Impact You’ll Make We are looking for a high-energy and collaborative Enterprise Customer Success Manager to serve as the strategic interface between our clients, internal engineering, and product teams. This role requires both strong tactical skills and strategic-level thinking. On the tactical side, this person needs to be able to help the team navigate through agile delivery, manage the team and architecture to provide the guidance, and shepherd in-flight projects to their successful ends. This candidate will work closely with Product Managers, Delivery, DevOps, Infrastructure, and Business Operations teams in a highly collaborative and global environment to provide quality software and solutions to our clients. What You’ll Own & Drive Manage all stages of the customer relationship: implementation, relationship building, insight presentations, and issue & risk management. Provide expert knowledge and support to our growing client base through a consultative approach to deliver successful outcomes. Work collaboratively with the rest of the Customer Success team to provide red-carpet support to our clients. Engage Solution Engineers and other Incoders as needed to guide customers through implementations and successfully transition into production phase, resulting in account growth. Make impactful and creative decisions that move client projects forward. Develop processes to scope out enterprise customer requirements correctly. Build a methodology that delivers continuous results and measures success. Provide customer support and solve issues in integration and production, leveraging knowledge of the product and cross-functional teams. Find creative solutions to customer requests and deliver experiences that clients will love. Lead insight presentations, including data analysis and interpretation, for clients and their executive teams. The Qualities That Set You Apart Client Obsessed – You build amazing client relationships through exceptional service, always operating with a red-carpet mindset. Strategically Tactical – You zoom out to see the big picture and zoom in to get things done, comfortable owning both the roadmap and the day-to-day. Analytically Sharp – You're comfortable with large data sets and able to extract business insights that executives can act on. Confident Relationship Builder – You easily build trust with customers and internal partners, maintaining it through consistent delivery. Ambiguity Tolerant – You thrive in a fast-paced, rapidly evolving business landscape and bring structure and urgency to complex situations. Naturally Curious – You're eager to learn, proactive in sharing knowledge, and always looking for better ways to serve clients. Cross-Functional Connector – You know when to pull in the right people and how to align diverse stakeholders around a common goal. Your Background Experience in a consulting firm leading customer projects with demonstrated analytic and problem-solving skills. MBA or relevant Master's degree in business, technology, or engineering is highly preferred. Previous Customer Success experience in an enterprise and/or SaaS environment is a plus. Strong project/program management skills. Technical acumen to allow effective articulation of enterprise capabilities and offerings is highly preferred. Excellent communication skills with the ability to distill complex issues. Solid stakeholder management skills, both internal and external. Experience working in an organization that develops mobile apps and services for enterprise customers. Working knowledge of biometrics or identity software is ideal. Proven track record of resolving issues and risks in a cross-functional and collaborative way. Why Incode? Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically. Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years. Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category. Ownership & Autonomy – Operate like a founder with the resources of a unicorn. Global Impact – Every program you launch will reverberate across industries and continents. Ready to ignite the future of trust? Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum. Aspects of our Culture: High performance Freedom & responsibility Context, not control Highly aligned, loosely coupled Continuous Feedback Promotions & Development Learn more about Life at Incode ! Benefits & Perks: Flexible Working Hours & Workplace Open Vacation Policy Equal Opportunities: Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you. Applicant Data Privacy: We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.

Location: San Francisco, California Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. This is NOT a new grad role! This role is for candidates with 0-2 YOE and can start full time right away. ABOUT THE ROLE As an engineer at Notion, you’ll help shape core user experiences and accelerate how people discover value in Notion. You'll tackle meaningful challenges with increasing autonomy, crafting code that millions of users will experience. You'll take ownership of projects that matter, make critical technical decisions, and contribute your unique perspective to our product vision. Working alongside passionate experts across design, product, and data, you'll help shape the future of how people work. We're looking for an Early Career AI Engineer to join as a strategic partner in shaping Notion's AI vision. You'll work on cutting-edge AI-powered features, leveraging LLMs, embeddings, and other AI technologies to make Notion more intelligent and capable. This role may be aligned to one of multiple AI-focused teams at Notion. Depending on team match and business needs, you could work on: - AI product engineering: building model-powered features end-to-end (UX, APIs, retrieval, orchestration, quality, and reliability) - Model & systems engineering: improving model integration and performance (latency, cost, safety, robustness) and building the infrastructure that supports model serving and experimentation - Evaluation & quality (evals): creating evaluation frameworks and automated/ human-in-the-loop testing to measure and improve model and product quality WHAT YOU’LL ACHIEVE - Partner with your team to prototype and ship an AI-powered product improvement - Own a scoped productionization project: integrate a new model/technique into an existing workflow, add monitoring + guardrails, or improve latency/cost/reliability. - Contribute to evals and iteration loops: build or extend an evaluation set, run experiments, analyze results, and translate learnings into product or system changes. SKILLS YOU'LL NEED TO BRING - You have less than two years of engineering experience. You have solid fundamentals in data structures, algorithms, and distributed systems, with a customer-minded, pragmatic approach to solving problems. - Expertise building and prototyping: You’re excited to build and iterate quickly, and you’ve started exploring AI/ML through coursework, projects, internships, or hackathons. You’re comfortable learning how different parts of a product fit together (UI, APIs, data), have some familiarity with relational databases like Postgres or MySQL, and can take an idea from prototype to a working feature with guidance. - Thoughtful problem-solving: You approach problems holistically, starting with a clear and accurate understanding of the context. You think about the implications of what you're building and how it will impact real people's lives. You can navigate ambiguity successfully, decompose complex problems into clean solutions, while also balancing the business impact of what you’re building. - Impact-driven approach to technology: You see technologies as tools to achieve user impact rather than ends in themselves. You care more about building successful systems that solve real problems than about using specific tech stacks or following trends. You stay current with the latest tools like Cursor, Claude Code, and other AI-assisted development environments, you're pragmatic about choosing the right tool for the job, focusing on what delivers the most value to users and the business. - Proactive communication and high agency: You own your work, communicating clearly about progress and blockers. You don't wait for instructions for every step but rather show initiative in identifying what needs to be done and driving projects forward. You ask questions when needed while independently finding solutions to problems. NICE TO HAVES - You have experience with any part of our technology stack: React, TypeScript, Node.js, Postgres, and Elasticsearch. - You care about the interaction between technology and society, the ways in which they inform each other, and our responsibility as technologists to be conscious of that relationship. - You've heard of computing pioneers like Ada Lovelace, Douglas Engelbart, Alan Kay, and others—and understand why we're big fans of their work. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco and New York, the estimated base salary range for this role is $130,000-$150,000. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite   A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: San Francisco, California WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. This is NOT a new grad role! This role is for candidates with 0-2 YOE and can start full time right away. ABOUT THE ROLE As an Early Career Software Engineer at Notion, you’ll help shape core user experiences and accelerate how people discover value in Notion. You'll tackle meaningful challenges with increasing autonomy, crafting code that millions of users will experience. You'll take ownership of projects that matter, make critical technical decisions, and contribute your unique perspective to our product vision. Working alongside passionate experts across design, product, and data, you'll help shape the future of how people work. We’re hiring early career engineers to join us across several teams at Notion. Your recruiter will partner with you to find the team that aligns best with your interests and where you can make the highest impact. WHAT YOU’LL ACHIEVE - Plan, build, and ship product features from conception to launch, then iterate based on insights and customer feedback. - Improve performance, reliability, and quality of key experiences used by millions of users and thousands of organizations. - Run experiments that drive activation, retention, collaboration, and revenue, partnering with design, data science, and research. - Build internal tools and platform improvements that help all engineers ship quickly and safely. - Contribute to team norms, code quality, and a culture of learning and thoughtful tradeoffs. AREAS YOU MIGHT WORK ON - Core Notion product features: Help develop, improve, and maintain features for our flagship product, focusing on the editor, databases, sharing, or other key areas that power millions of workflows. - AI and automation: Help develop and integrate intelligent features that make Notion more powerful, contextual, and efficient for our users. - Growth and activation: Work on features that help new users discover Notion's value, improve onboarding experiences, and increase user engagement. - Platform and infrastructure: Contribute to the systems that power Notion's backend services, ensuring reliability, scalability, and performance as our user base grows. SKILLS YOU'LL NEED TO BRING - You have less than two years of engineering experience. You have solid fundamentals in data structures, algorithms, and distributed systems, with a customer-minded, pragmatic approach to solving problems. - Thoughtful problem-solving: You approach problems holistically, starting with a clear and accurate understanding of the context. You think about the implications of what you're building and how it will impact real people's lives. You can navigate ambiguity successfully, decompose complex problems into clean solutions, while also balancing the business impact of what you’re building. - Impact-driven approach to technology: You see technologies as tools to achieve user impact rather than ends in themselves. You care more about building successful systems that solve real problems than about using specific tech stacks or following trends. You stay current with the latest tools like Cursor, Claude Code, and other AI-assisted development environments, you're pragmatic about choosing the right tool for the job, focusing on what delivers the most value to users and the business. - Proactive communication and high agency: You own your work, communicating clearly about progress and blockers. You don't wait for instructions for every step but rather show initiative in identifying what needs to be done and driving projects forward. You ask questions when needed while independently finding solutions to problems. NICE TO HAVES - You have experience with any part of our technology stack: React, TypeScript, Node.js, Postgres, and Elasticsearch. - You care about the interaction between technology and society, the ways in which they inform each other, and our responsibility as technologists to be conscious of that relationship. - You've heard of computing pioneers like Ada Lovelace, Douglas Engelbart, Alan Kay, and others—and understand why we're big fans of their work. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated salary range for this role is $130,000 - $150,000 By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are seeking an exceptional Director of Product to lead our Financial Incentives team. This role will report to the Head of Product. Your team owns the financial layer that drives world-class engagement amongst Garner members and steers them to top-performing providers by making Garner the most convenient and affordable way to pay for healthcare. You will lead 3-4 teams responsible for the member-facing incentive experience, our portfolio of payment mechanisms (card, HRA, HSA contributions, direct provider payment, and emerging alternatives), employer-facing plan design and coverage policies, and the core platform that adjudicates claims, moves money, and reports on it. Today, Garner reimburses $100M+/yr and growing in patient bills annually: you will be responsible for making that experience delightful for members, trusted by employers, and resilient at scale. Where you will work: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: Own the strategy and roadmap for Garner’s Financial Incentives portfolio, spanning the member incentive experience, the suite of payment mechanisms (card, HRA, HSA, direct provider payment), employer-facing plan design and coverage policies, and the underlying claims adjudication, payments, and ledger platform. Build, mentor, and scale a high-performing product management team (4 PMs and growing) and develop the next generation of PM leaders at Garner. Act as Garner’s internal and external-facing executive-level subject matter expert on financial incentives, payment mechanics, and the operational systems that move money reliably at scale. Partner closely with Engineering, Design, Operations, Finance, Legal, Compliance, Clinical, and GTM teams to ship trusted, mission-critical products. Define the metrics that matter and rally the organization around them. Make sharp prioritization decisions across a portfolio with high regulatory complexity, high customer expectations, and significant 0-to-1 product surface area still to build. The ideal candidate has: 8+ years of product management experience, including 3+ years managing and developing product managers. Demonstrated experience building and shipping financial products at scale — payments, ledgers, card programs, consumer financial experiences, or other money-movement systems. Deep expertise in at least one of payment infrastructure (rails, settlement, reconciliation, ledger) or consumer financial products (card, rewards, reimbursement, HSA/HRA-like instruments) at scale. Track record of leading both 0-to-1 product development and the scale-up of production systems, comfortable building net-new platforms and improving systems already moving real money. Strong technical fluency—can credibly engage engineering on system design, data models, APIs, and reliability tradeoffs. Exceptional written and verbal communication, with the ability to drive alignment with executives, internal teams, and external partners. A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback. This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. What you'll get here: You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Compensation Transparency: The target base salary range for this position is $323,000 - $379,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are seeking an exceptional Senior Product Manager to lead our Payment Foundations team, responsible for building a secure, reliable, and scalable platform for money movement across Garner. This role is the core platform enabling Garner’s financial incentives, which drives best-in-class health and financial outcomes for patients and employers. This role reports to the VP of Product Management. Where you will work: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: Own Garner’s payments platform strategy and roadmap, including payment systems, financial ledger, payments data products, and payment operations tools. Be the internal and external owner for Garner’s payment partner and vendor integrations, including our payment processing and card vendors, bank partners, and HSA provider integrations. Drive development of APIs, integrations, and platform capabilities that enable teams across Garner to initiate, track, and reconcile money movement safely and reliably. Establish company-wide standards for compliance, financial reporting, and incident response. Partner with product, engineering, operations, legal, and finance to enable 0-to-1 payments products and use cases. Example projects include designing a financial ledger to record member account balances and transactions, developing automated integrations with Health Savings Account providers to make deposits on behalf of members, and expanding reimbursement methods for members through Paypal or Venmo. The ideal candidate has: 5+ years of Product Management experience, including at least one role owning a technical or platform product end-to-end Strong systems thinking and detail orientation — you instinctively look for edge cases and reason from first principles about how systems can fail Strong technical background, with experience owning technical products APIs, integrations, and data systems Superb written and verbal communication, with the ability to translate complex technical concepts for engineering, business, and external stakeholders Bonus: experience building financial or other highly-regulated products, or large-scale financial systems A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback. A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback. This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. What you’ll get here: You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Compensation Transparency: The target salary range for this position is $222,000 - $245,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. About the role: We are seeking an exceptional Senior Product Manager to lead our Employer Experience team, the team responsible for building our employer-facing benefit experience. This role owns both the external-facing experience and internal systems and tools that support how Garner’s employer clients interact with and experience the Garner benefit. This includes our client and broker-facing Garner Portal, our invoicing and eligibility systems, and a suite of internal applications operated by the Implementations, Integrations and Finance teams. This role reports to the Head of Product. Where you will work: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: Own Garner’s external-facing employer experience strategy and roadmap, including development and expansion of the Garner Portal. Drive development of internal revenue and eligibility data products that enable teams across Garner to perform analytics based on Garner’s membership and revenue. Partner with product, engineering, operations, legal, and finance to enable 0-to-1 employer-facing products and use cases. Example projects include designing a broker-facing product enabling them to gain insight into the performance of their customers, or building a data warehouse product enabling innovative provider and plan analytics. The ideal candidate has: 5+ years of Product Management experience, including at least one role owning a technical or financial product end-to-end. Strong systems thinking and detail orientation. You instinctively look for edge cases and reason from first principles about how systems can fail Strong technical background, with experience owning financial or data systems at scale. Superb written and verbal communication, with the ability to translate complex technical concepts for engineering, business, and external stakeholders. Deep AI fluency, using AI daily to run analyses, build prototypes, and automate workflows. You pride yourself on staying at the bleeding edge of what’s possible. A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback. This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. What you’ll get here: You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Compensation Transparency: The target salary range for this position is $222,000 - $245,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Research Productivity organization builds the infrastructure and systems that accelerate research across Anthropic, including the tools that help our research process get faster and more effective over time. We're looking for an experienced software engineer to join us as we scale this infrastructure at a moment when both demand and scope are growing extremely quickly. This team operates like a startup within a startup. You'll be a strong fit if you like thinking from first principles, iterating fast on infrastructure, and tackling reliability and scalability challenges head-on as the products built on top of your systems evolve underneath you. You'll independently scope complex, multi-month projects, drive cross-org alignment through ambiguous problem spaces, and make the architectural decisions that shape how the infrastructure behind our research tooling gets built. You'll partner directly with research teams to understand their workflows, anticipate how their requirements will change, and design and scale infrastructure that can keep pace. Responsibilities Design, build, and scale infrastructure and systems that support rapidly increasing usage, where requirements and workload continue to evolve as the products built on top of them evolve Independently scope and lead complex, multi-month engineering projects, from an ambiguous starting point through to a production system Drive cross-organizational alignment on technical direction, working through ambiguous problem spaces with multiple stakeholders and teams Make architectural decisions that shape the foundation of research infrastructure and tooling across Anthropic Partner directly with researchers to deeply understand their workflows, then anticipate and design for how those needs will change Iterate quickly, favoring pragmatic, first-principles solutions and fast feedback loops over heavy upfront design Take ownership of the reliability and scalability of critical systems as load, usage, and complexity increase Help set technical standards and best practices for the team, and mentor other engineers Minimum Qualifications Experience designing, building, and operating large-scale distributed systems or infrastructure in production A track record of independently scoping and delivering complex, ambiguous, multi-month technical projects Strong software engineering fundamentals and hands-on coding ability Experience making architectural decisions that other engineers and teams build on top of Strong written and verbal communication skills, with experience driving alignment across multiple teams or stakeholders Demonstrated ability to operate effectively in ambiguous, fast-changing environments Strong candidates may also have Experience building infrastructure or platforms specifically for research or machine learning workflows Direct experience navigating the reliability and architectural challenges that come with rapidly scaling systems Experience with distributed systems, cloud infrastructure, and infrastructure-as-code Familiarity with the compute, tooling, and workflow needs of large-scale machine learning research Experience operating in a startup or startup-like environment, i.e. a small, fast-moving team with high autonomy Prior experience as a technical lead or mentor for other engineers The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $625,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

About the company 21phi is a boutique Shopify & Hydrogen agency focused on premium ecommerce brands. They design, build, and optimize high-performance Shopify experiences for fast-growing DTC companies combining design, development, analytics, CRO, and long-term growth. The team values ownership, quality, and strong client relationships. About the role: The Klaviyo & Retention Marketing Manager will own the retention marketing function for a North American ecommerce client. Responsibilities include owning the client's Klaviyo account, planning and executing email campaigns, optimizing and building automated flows, creating customer segmentation strategies, running A/B tests and proposing new hypotheses, analyzing campaign performance and revenue attribution, coordinating with designers on email assets, working with developers on implementation when needed, communicating directly with the client, and continuously improving retention performance. Requirements: Strong hands-on experience with Klaviyo; solid understanding of Shopify and DTC ecommerce; experience with campaigns, flows, segmentation, and customer lifecycle marketing; strong analytical mindset; fluent English and Russian; ability to work independently and take ownership. Nice to have: Experience with North American ecommerce brands; familiarity with Amplitude, GA4, Shopify Analytics, Triple Whale, or similar analytics tools. What they offer: Remote-first team; long-term collaboration; direct communication with an established North American DTC brand; opportunity to build and own the retention marketing direction inside the agency; high level of autonomy and ownership; competitive compensation; opportunity to grow into a Head of Retention role as the agency expands. Compensation: Starting from USD 3,000/month depending on experience and value brought. How to apply: Send application to admin@21phi.com including CV or LinkedIn profile, a short introduction, examples of ecommerce brands worked with, description of role and results achieved, and expected monthly compensation.

Location: Flexible Workplace: Remote Job Title: Senior Legal Counsel, Financial Partnerships & Regulatory Department: Legal Reports to: Head of Legal Location: APAC About Codex Codex is building the infrastructure for stablecoin-based cross-border payments — moving money faster, cheaper, and more transparently than the legacy financial system. Backed by Circle, Coinbase, Dragonfly, Wintermute, and Cumberland, we're a small team solving hard problems at the intersection of crypto and global payments. The Role Codex's product offering and financial partnership network is expanding rapidly — new payment providers, banking partners, and liquidity providers globally. The legal work that underpins those relationships needs to move at the same pace as the business. This role exists to make that happen. You'll own the legal workstream for financial partnerships end-to-end — reviewing and negotiating FP contracts, managing due diligence requests, and advising on the regulatory implications of new products, corridors, and partner structures. You'll work closely with the Head of Legal and report into the legal function, with tight day-to-day collaboration with the Financial Partnerships, Product and Compliance teams. This is a senior individual contributor role for someone who has done this work before and can operate with a high degree of autonomy.   Responsibilities Financial Partnership Contracts - Review, negotiate, and execute commercial agreements with financial partners — payment providers, banking counterparties, liquidity providers, and PSPs - Own the contract lifecycle end-to-end: preparing markups, tracking open issues, coordinating with counterparties, and driving to execution without losing momentum - Maintain and update standard form FP agreements as the regulatory and commercial environment evolves - Advise the Financial Partnerships and Sales teams on commercial terms, entity routing, and deal structuring across multi-entity, multi-jurisdiction arrangements Financial Partner RFIs & Due Diligence - Manage inbound legal and regulatory due diligence requests from financial partners — collating documentation, preparing regulatory status summaries, and coordinating with Compliance on AML/CFT-related queries - Prepare and maintain legal memos, licensing summaries, and corporate documentation packages for partners requiring clarity on Codex's regulatory status and entity structure - Ensure Codex's outbound KYB documentation to financial partners is accurate, current, and responsive Product Regulatory Analysis - Analyse the regulatory implications of new products, payment corridors, and client segments before they go live — identifying licensing requirements, restrictions, and structural considerations across relevant jurisdictions - Advise Product and Engineering on the legal constraints that affect feature design, entity routing, and market entry sequencing - Monitor regulatory developments across key jurisdictions (APAC, LATAM, EMEA) and brief the legal and business teams on material changes What We're Looking For - Qualified lawyer with 10+ years of experience, ideally combining a first-tier law firm foundation with in-house experience at a fintech payments company - Deep expertise in financial partnership contracts and payments regulation — this is a domain specialist role, not a generalist one - Comfortable operating autonomously: you can pick up a complex contract, identify the issues, and drive it to execution without needing significant direction - Commercially aware — you understand that legal is an enabler of the business, not a gate, and you give advice accordingly - Meticulous and detail-oriented, with the communication skills to translate complex legal positions into clear guidance for non-lawyers - Based in APAC or a time zone that overlaps meaningfully with the team Nice to Have - Experience across multiple APAC and other regions and familiarity with the regulatory frameworks governing cross-border payments and digital assets in the region - Exposure to stablecoin or digital asset regulation - Prior experience as a solo or early legal hire at a fast-growing fintech

Location: Denmark; Germany; Poland; Praha, Prague, Czech Republic Who we are We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account. We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want. Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders. Our culture Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it. That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones. About the Role Client Services Manager sets the standard for exceptional client experiences. This role blends hands-on leadership with operational excellence—driving performance, streamlining processes, and building a high-performing team. You’ll lead by example, inspire your team to exceed expectations, and continuously improve service delivery, all while fostering a collaborative, client-first culture. Reporting line : Head of Client Services Location: Remote Responsibilities Lead, mentor and develop a team of client service associates - set clear expectations, give honest feedback, and run regular reviews that actually help people level up Own team workload, coverage and cross-functional collaboration so every client gets a fast, meaningful answer Build a culture of accountability, continuous improvement and client-first thinking. Set the standard by living it yourself Define & refine service standards, processes, and playbooks, making sure they’re followed in practice, not just on paper Play a key role in incident management, ensuring issues are brought to light swiftly Convert the queue to actionable insights, identifying trends and patterns to address Work closely with Service Design on system optimisation and client experience Qualifications 3+ years of experience in prime brokerage or similar financial markets exposure A proven track record of leading, coaching and developing people, managing performance and running a service team day to day Excellent communication and relationship management skills. You build trust quickly, with clients and colleagues alike Strong problem-solving skills & ability to coordinate multiple stakeholders towards a fast resolution High attention to detail and a strong control & risk mindset What we offer* A competitive salary that reflects what you bring Fully remote - enjoy the freedom to work from anywhere Corporate Macbook Top-tier tech stack: Claude Code, in-house app building platform, Gemini Enterprise Innovative & inspiring culture, autonomous and informal work environment Extended benefits: choose from: Health insurance/extra annual leave/wellbeing program Ongoing education & training programs Opportunity to network and connect at Corporate Events Team off-sites and paid business trips when needed Global career opportunities *Benefits/perks vary depending on the nature of your employment with the company and the country where you work EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/. We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention. Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.

Location: Palo Alto; New York; San Francisco Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As an AI Scientist, you will research and develop novel methods to advance the capabilities of large language models. This role exists to push the boundaries of what AI can achieve, enabling Mistral to deliver systems that transform how businesses operate and integrate into daily life. You will join a team of engineers and scientists focused on building tooling and infrastructure to train, evaluate, and analyse AI models at scale. Your work will span multiple use cases and modalities, from reasoning and code generation to text, image, and speech processing. The impact of this role is far-reaching, as you will collaborate cross-functionally to ship AI systems that have real-world applications and open-source frontier models for global benefit. WHAT YOU WILL DO - Research and develop innovative methods to advance the frontier of large language models. - Build tooling and infrastructure to enable large-scale training, evaluation, and analysis of AI models. - Collaborate with scientists, engineers, and product teams to deploy AI systems with tangible real-world impact. - Design and implement solutions that address complex challenges in AI model development and deployment. - Contribute to the open-source community by releasing cutting-edge models and tools. WHAT WE'RE LOOKING FOR - A strong publication record in a relevant scientific domain, such as machine learning or natural language processing. - High proficiency as a software engineer in at least one programming language, such as Python, Rust, Go, or Java. - Hands-on experience with AI frameworks like PyTorch or JAX, or distributed systems such as Ray or Kubernetes. - A self-starter mindset, with the autonomy to drive projects forward and the ability to work effectively in a team. - Experience with training large transformer models in a distributed manner. - Familiarity with the full MLOps stack, including fine-tuning, evaluation, and deployment. - Experience with audio or speech processing, including input/output and NLP.   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Staff Backend Engineer - Adaptive Telemetry, Databases This is a remote position. We are looking for candidates in the Canadian time zones. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack. The Databases department owns and operates the telemetry databases that are Mimir for metrics , Loki for logs , Tempo for traces , and Pyroscope for profiles . We offer our databases as a Cloud service supporting Grafana Cloud. Adaptive Telemetry Group The Adaptive Telemetry group, part of the Databases department, has the mission of ensuring that all telemetry stored in our databases is worthy of attention. Under that mission, the group is responsible for the development of Adaptive Metrics , Adaptive Logs , Adaptive Traces and Adaptive Profiles. Our Adaptive Telemetry solutions give users the ability to control and optimize their telemetry data. These solutions ensure that data storage is optimized based on individual usage patterns, so only the most valuable data is retained. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. What will you be doing: Drive technical strategy and roadmap. Proactively define the architectural vision, prioritize work that unlocks major product or platform improvements, and influence product and engineering decisions. Lead end-to-end delivery of large, cross-functional projects. Own planning, design, execution, rollout and long-term operation of large initiatives. Own architecture, reliability, performance and cost for critical systems. Make pragmatic architecture choices that balance scalability, availability, latency and cost while ensuring systems remain maintainable and evolvable. Define SLOs/SLIs and lead incident response. Establish measurable reliability targets, run high-severity incident response, lead blameless post-mortems, and drive systemic fixes and automation to prevent recurrence. Improve observability, automation and operational readiness. Champion telemetry, alerting, runbooks, capacity planning and automation efforts that reduce toil, speed debugging and lower MTTR. Align stakeholders and remove blockers. Coordinate across Product, Design and other teams to align priorities, negotiate tradeoffs, and unblock delivery for large initiatives. Mentor and grow engineering talent. Coach senior and mid-level engineers, lead design reviews, raise engineering standards, and help teammates make sound technical tradeoffs. Represent engineering internally and externally. Communicate technical strategy clearly to non-engineering stakeholders and represent the team in cross-team planning. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What makes you a great fit: You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs Proven delivery of large distributed systems. Experience shipping and operating complex systems that span multiple teams, with clear evidence of technical leadership and impact. Strong systems-design instincts. Deep understanding of tradeoffs around latency, consistency, availability, scaling and cost. Hands-on cloud and platform experience. Solid experience with cloud-native architectures (microservices, containers/Kubernetes, IaC) and the operational practices that keep them healthy. Reliability and performance ownership. Comfortable defining SLOs/SLIs, doing capacity planning, tuning performance, and driving reliability work end-to-end. Excellent coding and design skills. You write clear, maintainable, well-tested code and can lead technical designs — we use Go, but Python/C/C++/Rust or similar translate well. Comfort with AI-assisted development. We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered developer tools and ideally have practical experience folding them into a team’s workflow. Experience with messaging and telemetry. Familiarity with streaming/messaging systems (e.g., Kafka) and observability tooling (Prometheus/Grafana or equivalents). Influence without authority. Ability to align cross-functional stakeholders, set priorities and drive outcomes in a remote-first environment. Strong communicator. Clear written and verbal communication that works across engineers and non-technical stakeholders. Compensation & Rewards: In Canada, the Base compensation range for this role is CAD 186,368 - CAD 223,642 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Staff Backend Engineer - Adaptive Telemetry, Databases This is a remote position. We are looking for candidates in the USA time zones. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack. The Databases department owns and operates the telemetry databases that are Mimir for metrics , Loki for logs , Tempo for traces , and Pyroscope for profiles . We offer our databases as a Cloud service supporting Grafana Cloud. Adaptive Telemetry Group The Adaptive Telemetry group, part of the Databases department, has the mission of ensuring that all telemetry stored in our databases is worthy of attention. Under that mission, the group is responsible for the development of Adaptive Metrics , Adaptive Logs , Adaptive Traces and Adaptive Profiles. Our Adaptive Telemetry solutions give users the ability to control and optimize their telemetry data. These solutions ensure that data storage is optimized based on individual usage patterns, so only the most valuable data is retained. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. What will you be doing: Drive technical strategy and roadmap. Proactively define the architectural vision, prioritize work that unlocks major product or platform improvements, and influence product and engineering decisions. Lead end-to-end delivery of large, cross-functional projects. Own planning, design, execution, rollout and long-term operation of large initiatives. Own architecture, reliability, performance and cost for critical systems. Make pragmatic architecture choices that balance scalability, availability, latency and cost while ensuring systems remain maintainable and evolvable. Define SLOs/SLIs and lead incident response. Establish measurable reliability targets, run high-severity incident response, lead blameless post-mortems, and drive systemic fixes and automation to prevent recurrence. Improve observability, automation and operational readiness. Champion telemetry, alerting, runbooks, capacity planning and automation efforts that reduce toil, speed debugging and lower MTTR. Align stakeholders and remove blockers. Coordinate across Product, Design and other teams to align priorities, negotiate tradeoffs, and unblock delivery for large initiatives. Mentor and grow engineering talent. Coach senior and mid-level engineers, lead design reviews, raise engineering standards, and help teammates make sound technical tradeoffs. Represent engineering internally and externally. Communicate technical strategy clearly to non-engineering stakeholders and represent the team in cross-team planning. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What makes you a great fit: You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs Proven delivery of large distributed systems. Experience shipping and operating complex systems that span multiple teams, with clear evidence of technical leadership and impact. Strong systems-design instincts. Deep understanding of tradeoffs around latency, consistency, availability, scaling and cost. Hands-on cloud and platform experience. Solid experience with cloud-native architectures (microservices, containers/Kubernetes, IaC) and the operational practices that keep them healthy. Reliability and performance ownership. Comfortable defining SLOs/SLIs, doing capacity planning, tuning performance, and driving reliability work end-to-end. Excellent coding and design skills. You write clear, maintainable, well-tested code and can lead technical designs — we use Go, but Python/C/C++/Rust or similar translate well. Comfort with AI-assisted development. We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered developer tools and ideally have practical experience folding them into a team’s workflow. Experience with messaging and telemetry. Familiarity with streaming/messaging systems (e.g., Kafka) and observability tooling (Prometheus/Grafana or equivalents). Influence without authority. Ability to align cross-functional stakeholders, set priorities and drive outcomes in a remote-first environment. Strong communicator. Clear written and verbal communication that works across engineers and non-technical stakeholders. Compensation & Rewards: In the United States, the Base compensation range for this role is USD 174,986 - USD 209,983 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . *Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com Mattermost is hiring a GRC Manager to own and modernize our governance, risk, and compliance program across both federal and commercial markets. This is a program-ownership role for someone who brings a modern, engineering-led approach to compliance — harnessing GRC engineering and AI to reduce manual effort and scale our programs. You will own Mattermost's compliance posture end to end, accountable for our federal readiness and commercial certifications, and you will modernize how we run them: automated, continuously monitored, and AI-native. You will do the hands-on compliance work while coordinating across internal stakeholders in engineering, infrastructure, and IT who implement controls, the external auditors who assess them, and the customers whose trust rests on the outcome. As the program scales, you will grow and lead the team behind it. What You'll Do Own and modernize Mattermost's compliance programs across federal and commercial markets Lead readiness, certification, and surveillance cycles across both programs Operate the risk management program end to end — from identification and assessment through treatment and acceptance Own the third-party and vendor risk management program, including security assessments and supply chain risk Apply GRC engineering and automation to replace manual evidence collection with continuous controls monitoring Build AI-native workflows to accelerate and improve the quality of recurring compliance work Maintain the control library, system security plans, POA&Ms, and policies Coordinate external audits from scoping through remediation Accelerate deal cycles by owning customer security questionnaires, trust center content, and reusable compliance artifacts Grow and lead the GRC team as the program scales What We're Looking For Bachelor's degree in computer science, information security, or related field — or significant professional GRC and compliance experience Proven senior-level experience in governance, risk, and compliance, security compliance, or IT audit, including direct ownership of a certification or authorization program Experience with U.S. Federal standards including CMMC and NIST series (800-171 / 800-53) Experience with ISO 27001 and SOC 2 Type II Experience operating a formal risk management program Experience running a third-party and vendor risk management program Experience owning customer-facing security assurance, including security questionnaires and trust center content Working knowledge of security controls for cloud environments (AWS, GCP, and/or Azure) Excellent written and verbal communication skills Nice to Have Professional GRC certifications such as CISA, CRISC, CISM, CISSP, or CIPP Experience working with AI platforms such as Claude, OpenAI, or Gemini Experience with compliance automation tooling such as Vanta or Drata, and continuous controls monitoring Direct experience applying AI or LLM-based workflows to GRC tasks Proficiency in no-code automation or scripting languages Past success in critical infrastructure industries including defense, cybersecurity, communications, or manufacturing How Success Is Measured CMMC Level 2 gap assessment and readiness roadmap delivered within first 90 days SOC 2 Type II and ISO 27001 audit cycles completed on time without slippage Manual evidence collection replaced with automated, continuously monitored controls Customer security questionnaires and trust center content maintained to unblock deal cycles GRC team grown and operating as a scalable, program-driven function Why Mattermost Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration AI-forward environment: We actively adopt and build AI-enabled workflows — you'll work with and on cutting-edge tooling Unique scope: Own the compliance program end to end across both federal and commercial markets at a high-growth Series B company Target Salary Range: $139,254-$168,318 Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan. U.S. Eligibility & Compliance This role requires U.S. citizenship. Candidates must be located in the United States and eligible to obtain and maintain a U.S. government security clearance. For more information visit Security Clearances — United States Department of State Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls . Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

About YouHodler YouHodler is a Swiss-based international fintech platform operating across European and LATAM markets. We build financial products at the intersection of digital assets, payments, and modern financial services, helping customers and businesses access reliable payment solutions, multi-currency accounts, and financial tools that support both retail and B2B use cases. As we expand our footprint, we are looking for a PR Director to elevate our public presence and build a best-in-class global communications function. Who We’re Looking For A senior PR leader with a strong background in fintech, payments, SaaS, enterprise, and B2B communications — someone who: - Has successfully built or scaled PR for payment or financial technology companies in Europe (mandatory). - Understands the European regulatory and media landscape for fintech and payments. - Can create a measurable, business-driven PR strategy. - Maintains a strong personal network with journalists and editors in top-tier business, finance, tech, and payments media. - Knows how to build corporate reputation through earned media, thought leadership, and social platforms. - Works effectively with cross-functional teams — marketing, product, payments, legal, partnerships, and executive leadership. - LATAM media experience is a strong plus Key Responsibilities PR & Communications Strategy - Build and execute YouHodler’s PR strategy with a primary focus on Europe. - Position YouHodler as an innovative, secure, and reliable provider of payment and financial solutions. - Create communication roadmaps for product launches, new features, market expansion, and partnerships in payments and financial services. Media Relations - Maintain and expand strong relationships with journalists across European business, tech, finance, and payments media. - Ensure consistent visibility through interviews, op-eds, press releases, and expert commentary. - Manage all incoming media requests and proactively drive new stories and pitches. Social Media & Thought Leadership - Build a cohesive social media communication framework for YouHodler’s corporate channels. - Strengthen thought leadership of the CEO and internal experts in payments, fintech innovation, financial inclusion, and digital finance. - Develop messaging frameworks and tone of voice aligned with marketing and brand. Reputation Management - Shape company narrative on key topics: payments innovation, security, compliance, consumer protection, and financial reliability. - Prepare Q&A documents, crisis communications, and media training for top management. - Monitor brand mentions, sentiment, and competitive visibility across Europe and LATAM. PR Analytics & KPIs - Define and track PR KPIs: reach, SOV, publication volume, sentiment, link quality, traffic impact. - Prepare transparent reports for C-level leadership. - Demonstrate measurable contribution of PR to broader marketing and business objectives. Requirements Must-Have - 5+ years in PR/Communications at manager or director level. - Strong experience in fintech, payments, SaaS, enterprise or B2B industries. - Proven European PR experience (essential). - Established network in EU tech, finance, business, and payments media. - Proven ability to design and deliver measurable PR strategies. - Ability to work full-time on-site in Lausanne. - Native or full-professional working proficiency in English + French / Italian / Spanish. Nice-to-Have - LATAM experience with financial, tech or payments media. - Experience in corporate social media, SEO-driven PR, LinkedIn thought leadership, or industry events. What We Offer - On-site role in our Lausanne HQ, working closely with leadership teams. - High autonomy and direct influence on global communication strategy. - A fast-growing fintech environment with strong innovation in payments and financial services. - Opportunity to build and scale a PR function of international standard from the ground up. - Caring, collaborative culture and real ownership. Additional Benefits - Competitive Compensation - Salaries complemented by a bonus tied to corporate and personal performance. - Relocation Options - Invitation, official residence permit and other necessary requirements. - Offline meetups - All-team retreat twice annually. - Professional Growth - Growth in FinTech & banking, online-trading, blockchain. - Work from Anywhere - Remote work as a core capability. - Flexible Vacation - 6 weeks of vacation time.

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain, Germany or Ireland. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience.1 In Ireland, the Base compensation range for this role is €117,600 - €141,120.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Poland Who we are We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account. We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want. Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders. Our culture Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it. That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones. About The Role As Exante’s Customer Experience Manager, you’ll be at the heart of our commitment to customer-centricity. You will proactively champion service excellence across all teams, act as the voice of the customer, and spearhead initiatives that elevate satisfaction and loyalty. Reporting Line - Marketing Director Worksite : Remote Responsibilities Represent the customer voice Define and maintain Ideal Customer Profiles (ICPs) across client segments, mapping key pain points, needs, and expectations. Bring customer and market perspectives into internal discussions to prioritize projects that solve real problems and deliver actionable wins. Connect with stakeholders across the business to turn competitor and customer insights into action. Track and boost satisfaction Build a framework to track core satisfaction metrics (CSAT, NPS, CES). Design and execute ongoing and ad-hoc client surveys, pulse checks, and feedback loops. Analyse feedback and market metrics to spot trends, perform cost/benefit analysis, fix issues, and drive satisfaction higher. Build a customer-first culture Lead initiatives that put the customer at the centre of how we work. Challenge the status quo and keep teams accountable for service quality. Analyse root causes, define corrective actions, and coordinate the steps needed to resolve complex cases. Competitor insights & market research Conduct ongoing monitoring of the competitor landscape, tracking competitors' business activities, product features, and marketing campaigns. Execute ghost customer analysis to evaluate competitor user journeys and service standards. Perform cost/benefit analysis on strategic initiatives to recommend specific improvements that optimize our customer experience. CJM & touchpoint optimization Own end-to-end Customer Journey Maps (CJMs) tailored to distinct client segments. Build and maintain CJM satisfaction maps to pinpoint friction points, resolve systemic pain points, and scale key delight drivers. Work with cross-functional teams to refine critical interactions across the CJM: registration, funding, withdrawals, and reporting. Qualifications Leadership and collaboration You influence teams and deliver actionable wins in a complex organisation. You build strong relationships and manage stakeholders effectively. Customer & competitor focus You know how to manage ICPs, optimize CJMs, and translate competitor insights into strategic advantages. Commercial mindset You leverage cost/benefit analysis and have a track record of driving results in competitive, regulated financial markets. Analytical & research-driven You use CJM satisfaction mapping, quantitative feedback, ghost customer analysis, and competitor monitoring to make decisive recommendations. Communication You communicate complex concepts clearly. Industry Experience (Preferred) Background in finance or investment services. Personality / Mindset Integrity & loyalty Team player with advanced communication and collaboration skills A hands-on, can-do attitude - always looking for solutions and thinking out of the box Overachiever mentality Capability to work and succeed in the fast pace and ever-changing environment We Offer Competitive salary that reflects your experience and the value you bring. Flexibility that fits your life — work from home, from our office, or a mix of both. You decide what works best. Flexible benefits package — choose the options that suit your life, not a one-size-fits-all bundle. A genuinely good place to work — an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way. Continuous learning — ongoing training, education programs, and the support to deepen your expertise in a fast-moving industry. Connection beyond your desk — events that bring our teams together to network and celebrate. Global exposure — work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries. EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/. We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention. Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.