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Location: Mexico City, Mexico Workplace: hybrid Embark on an exciting journey with us as an Accountant to manage our financial records, make payments in online banking, ensure compliance with regulations, and provide accurate financial information to support decision-making. Key Responsibilities Oversee and maintain accounting records for several local entities in accordance with group policies and local GAAP requirements. Collaborate with local accounting and tax outsourcing providers to ensure accurate and timely tax filings and compliance with statutory requirements. Take full ownership of the Cash and Bank reconciliation process, ensuring all transactions are accurately reflected and matched in NetSuite on a daily/monthly basis. Manage end-to-end employee-related accounts, including the reconciliation of accounts receivable from employees, advances, and expense reimbursements. Act as the primary user and owner of the Yokoy expense management system, overseeing the processing, classification, and integration of employee expenses into the general ledger. Reconcile Balance Sheet and P&L accounts in NetSuite on a regular basis, ensuring accuracy and consistency of financial data. Record and review accounting transactions, including expense reports, journal entries, deposits, payroll files, revenue recognition, and foreign currency revaluation etc. Act as a Financial Controller for smaller international entities with low transaction volumes, performing all necessary control procedures, reconciliations, and month-end closing in strict accordance with US GAAP and audit requirements. Actively participate in audit processes, including preparation of supporting documentation, communication with auditors, and resolving audit queries. Support continuous improvement of accounting processes, internal controls, and reporting quality across the assigned entities. Skills, Knowledge & Expertise University degree in Accounting, Finance, or a related field. 3–5 years of professional experience in accounting or financial control, ideally within an international company. Solid understanding of local accounting and tax regulations (Brazil/Mexico) and strong knowledge of US GAAP (IFRS is a plus). Proven experience in general ledger accounting, reconciliations, and financial reporting. Hands-on experience with expense management tools (experience with Yokoy is a strong advantage). Practical understanding of tax compliance and cooperation with external tax advisors. Advanced English (B2 or higher) — confident in written and verbal communication. Experience with NetSuite is a strong advantage. Familiarity with AP systems and intercompany processes. Strong sense of ownership and ability to manage the full cycle of accounting for small entities independently. Excellent analytical and problem-solving skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment. Job Benefits Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production. We are hiring a Senior Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers. Key Responsibilities Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call. Drive technical research and design for new platform features. Weigh trade-offs and write them down. Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture. Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load. Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics. Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks. Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests. Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones. Skills, Knowledge and Expertise 5+ years of commercial backend engineering, including high-load systems. Strong Go: you know and have used its advanced features in production. Solid Python for data processing (batch, streaming and async) and for service code. Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores. Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability. Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM). Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow. Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar). Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers). Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer. Nice to have: Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow. GPU or LLM inference experience (vLLM, Triton, Langfuse). Experience using AI coding agents with full review of generated changes. Experience in emerging markets, or building where there is no playbook yet. Experience with Infrastructure-as-Code (IaC) tools Why join us Help us challenge injustice by creating fair choices for millions of people across in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary starting from 59 200 EUR gross Final benefits may vary depending on the location.

Location: Kuala Lumpur, Malaysia Workplace: hybrid We are looking for a Customer Support Specialist to deliver responsive, professional, and high-quality customer support. This role is key in ensuring customer issues are resolved efficiently while providing an excellent service experience across chat, email, and occasional outbound calls. Key Responsibilities Handle customer inquiries via live chat and email as primary channels, with occasional outbound calls for follow-ups and verification Diagnose, troubleshoot, and resolve customer issues accurately and efficiently Manage returns, exchanges, refunds, and customer complaints in line with company guidelines Maintain accurate and detailed records of customer interactions in the CRM system Provide timely updates to customers on case progress and resolution status Handle complex or unresolved cases by escalating them to the relevant internal teams Ensure proper escalation of issues for investigation and resolution Gather and escalate customer feedback to support continuous improvement Maintain high standards of professionalism, empathy, and service quality in all interactions Support the achievement of CSAT and other performance KPIs Able to work on site Skills, Knowledge and Expertise Minimum 1 year of experience in Customer Service, Technical Support, or Contact Center environment Minimum Diploma in any field Strong typing skills with high accuracy for real-time case handling Ability to multitask and manage 3 to 5 live chat conversations simultaneously Comfortable working in a fast-paced environment with frequent updates and changes Strong communication skills, both written and verbal Good problem-solving and troubleshooting abilities Experience using CRM systems or support tools is an advantage Strong sense of accountability, ownership, and customer focus Reliable with strong attendance and punctuality record Flexibility to be assigned to support different regions on an ad hoc basis Languages: Bahasa( Indonesian), Malay and English are needed. Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: hybrid You’ll be the single point of contact for our fleet partners: running in-person business reviews, solving problems quickly, and building plans that grow their fleets and their earnings on inDrive. Your goal is to turn signed partners into long-term, reliable partnerships — growing their fleet size and utilisation, making sure every incentive pays off in performance, and keeping our partners loyal in a competitive market. This is a hands-on, high-impact role: you’ll work directly with partner owners, our operations and commercial teams, and see the results of your work in the numbers every month. Key Responsibilities Grow your partner portfolio Own the success of our fleet partners in Mexico — helping them activate cars quickly, keep drivers on the road, and grow their business with inDrive Build a joint growth plan with each partner, covering new cars, utilisation goals and expansion into new cities Run regular in-person business reviews, using live performance data to spot opportunities and fix problems early Manage the commercial relationship Manage each partner’s incentive programme, making sure rewards follow real performance Handle contract renewals and negotiate terms when a partnership needs to change Work with our commercial team on non-standard deals and keep all agreements up to date Keep operations running smoothly Partner with our driver operations team to get new drivers onboarded and active fast Help partners get the most out of our fleet management tools, so they can run their business more independently Be the go-to person when issues come up Bring the market to us Keep a close eye on competitors and what they offer Share what you learn from the field to help shape our partnership strategy Skills, Knowledge & Expertise Required 3+ years in key account management in B2B, mobility, logistics or marketplaces Track record of growing large accounts in person, with joint business plans and reviews Strong commercial and analytical skills: comfortable with performance data, incentive economics and dashboards Fluent in the local language and good in English Preferred Experience with fleet operators, taxi parks, car rental or automotive dealers Existing network among local fleet owners Exposure to ride-hailing or other two-sided marketplaces Job Benefits Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Sao Paulo, Brazil (Sao Paulo) Workplace: hybrid Embark on an exciting journey with us as an Accountant to manage our financial records, make payments in online banking, ensure compliance with regulations, and provide accurate financial information to support decision-making. Key Responsibilities Oversee and maintain accounting records for several local entities in accordance with group policies and local GAAP requirements. Collaborate with local accounting and tax outsourcing providers to ensure accurate and timely tax filings and compliance with statutory requirements. Take full ownership of the Cash and Bank reconciliation process, ensuring all transactions are accurately reflected and matched in NetSuite on a daily/monthly basis. Manage end-to-end employee-related accounts, including the reconciliation of accounts receivable from employees, advances, and expense reimbursements. Act as the primary user and owner of the Yokoy expense management system, overseeing the processing, classification, and integration of employee expenses into the general ledger. Reconcile Balance Sheet and P&L accounts in NetSuite on a regular basis, ensuring accuracy and consistency of financial data. Record and review accounting transactions, including expense reports, journal entries, deposits, payroll files, revenue recognition, and foreign currency revaluation etc. Act as a Financial Controller for smaller international entities with low transaction volumes, performing all necessary control procedures, reconciliations, and month-end closing in strict accordance with US GAAP and audit requirements. Actively participate in audit processes, including preparation of supporting documentation, communication with auditors, and resolving audit queries. Support continuous improvement of accounting processes, internal controls, and reporting quality across the assigned entities. Skills, Knowledge & Expertise University degree in Accounting, Finance, or a related field. 3–5 years of professional experience in accounting or financial control, ideally within an international company. Solid understanding of local accounting and tax regulations (Brazil/Mexico) and strong knowledge of US GAAP (IFRS is a plus). Proven experience in general ledger accounting, reconciliations, and financial reporting. Hands-on experience with expense management tools (experience with Yokoy is a strong advantage). Practical understanding of tax compliance and cooperation with external tax advisors. Advanced English (B2 or higher) — confident in written and verbal communication. Experience with NetSuite is a strong advantage. Familiarity with AP systems and intercompany processes. Strong sense of ownership and ability to manage the full cycle of accounting for small entities independently. Excellent analytical and problem-solving skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment. Job Benefits Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Pretoria, South Africa Workplace: hybrid We are hiring a Senior Media Manager to lead regional media strategy and execution across Southern and Central Africa, aligning media investments with business objectives and growth targets. The role will own multi-market media budgets, optimize channel performance, and drive measurable business impact across brand and performance campaigns. You will lead agency partnerships, oversee cross-market media governance, and mentor media specialists to ensure strong execution and consistent regional standards. You will also drive media innovation, advanced measurement, and campaign optimization to maximize ROI and commercial outcomes. Key Responsibilities Strategic Leadership & Fiscal Ownership End-to-End Strategic Vision: Formulate and execute the overarching annual media strategy and vision for Southern and Central Africa, aligning media investments directly with regional P&L and long-term business goals. Annual Budgetary Management: Autonomously manage, allocate, and optimize the multi-market media budget, driving financial efficiency, forecasting accuracy, and commercial ROI across all channels. Senior Stakeholder Management: Serve as the primary media authority and trusted advisor to regional executive leadership, translating complex media dynamics into executive business insights. Cross-Regional Governance & Team Mentorship Sub-Saharan Governance: Lead and govern media strategy across Southern Africa while providing strategic direction, quality assurance, and functional oversight for Central Africa markets. Remote Functional Leadership: Provide strong professional mentorship, coaching, and day-to-day strategic guidance to the Central Africa Media Specialist (based remotely), building technical capability and ensuring unified regional standards. Channel Mix, Innovation & Ecosystem Growth Omnichannel Growth Strategy: Architect comprehensive upper-, mid-, and lower-funnel cross-channel strategies (online, offline, performance, and brand) tailored to distinct market maturity levels across Sub-Saharan Africa. Innovation & Advanced Formats: Drive regional innovation roadmaps by piloting emerging media channels, advanced measurement tools, and integrated influencer frameworks. Agency Governance & Commercial Procurement Agency & Partner Management: Lead high-level agency relationships, performance evaluations, fee negotiations, and commercial terms across regional agency partners, platforms, and major media owners. Measurement, Analytics & Business Impact Business-Centric Analytics: Establish advanced measurement frameworks to evaluate media performance against hard business outcomes (sales growth, market share, CAC), turning complex analytics into decisive strategic actions. Full Campaign Lifecycle Autonomy: End-to-end ownership of major regional tentpole campaigns, from initial brief framing and media strategy through execution, continuous optimization, and executive post-campaign debriefs. Skills, Knowledge & Expertise Regional media strategy and multi-market budget management Strong expertise in brand, performance, and omnichannel marketing Media planning, campaign optimization, and ROI measurement Agency management, commercial negotiations, and partner relations Data-driven decision-making, analytics, and business performance measurement Cross-functional leadership, stakeholder management, and team mentorship Media innovation, emerging channels, and influencer marketing Strong understanding of Southern and Central African media landscapes Job Benefits Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid We are looking for a Media Manager to join our Marketing team and take ownership of media planning and execution. The role will have a strong focus on upper- and mid-funnel media, developing solutions that build brand awareness, consideration and ultimately contribute to business growth. You will work across both online and offline media channels, identifying the right media mix to effectively reach our audiences. This is a hands-on role for someone who can independently manage the full media process — from translating marketing objectives into media strategies and plans to campaign execution, optimization, performance analysis and recommendations. Key Responsibilities Own end-to-end media planning and buying in line with business and marketing priorities. Develop upper- and mid-funnel media strategies aimed at driving reach, awareness, consideration and business impact. Translate marketing briefs and business objectives into effective cross-channel media plans. Define the optimal media mix across online and offline channels, based on campaign objectives, audience, market specifics and available budget. Independently manage media projects from initial planning through campaign launch, optimization and post-campaign analysis. Coordinate campaign execution with media agencies, platforms, vendors and internal marketing teams. Monitor campaign performance and proactively identify opportunities for optimization. Evaluate both media and business results, turning data into actionable insights and recommendations. Prepare clear campaign reports and presentations, explaining not only what happened, but why it happened and what we should do next. Build and maintain strong relationships with media agencies, publishers, platforms and other external partners. Identify relevant new media formats, channels and innovations and recommend opportunities for testing. Support influencer marketing initiatives and evaluate relevant activation formats as part of the broader media mix. Skills, Knowledge & Expertise 5+ years of experience in media planning, media buying, advertising or a related field. Strong experience with upper- and mid-funnel media campaigns, including brand awareness and consideration objectives. Ability to independently manage the full media planning process, rather than relying entirely on an agency. Strong understanding of both digital and offline media channels, including their role across different stages of the marketing funnel. Ability to select the right channels and formats depending on the marketing objective and target audience. Hands-on experience with media analytics, planning and reporting tools. Strong understanding of media measurement and core and proxy KPIs for different channels and funnel stages. Experience in campaign tracking, optimization and post-campaign analysis. Strong analytical skills and ability to connect media performance with business outcomes. Ability to turn data into insights, hypotheses and concrete recommendations. Understanding of influencer marketing and its role within the broader media ecosystem. Strong presentation and storytelling skills — ability to turn complex information into simple, convincing recommendations. Confidence working with multiple stakeholders and external partners across different markets. Curiosity about advertising trends, emerging platforms, new formats and media innovati Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: onsite As the Sr. Talent Sourcer, you will drive candidate discovery, market intelligence, and pipeline strategy across key business functions. Key Responsibilities Act as the full owner of sourcing and candidate engagement strategies for active vacancies, driving pipeline quality and efficiency from start to finish while ensuring a positive experience for candidates and stakeholders. Own talent insights activities: manage stakeholder expectations anticipate potential hiring risks and build strong partnerships with recruiters, hiring managers, and cross-functional teams. Proactively analyze external labor market data - talent availability, competitor hiring activity, and compensation trends - to keep the company's talent acquisition strategy aligned with market dynamics. Play a key role in building strategic talent mapping in close collaboration with business leaders, recruitment teams, and PnC partners, including identifying hard-to-fill roles, emerging critical skills, key talent sources, and common career paths to priority positions. Actively develop and maintain professional talent networks and continuously improve the internal candidate database to support faster and more effective sourcing. Skills, Knowledge & Expertise 3+ years of talent sourcing, recruitment, or talent intelligence experience, preferably within high-growth, technology, or complex corporate environments. Proven track record of pipeline generation for niche, hard-to-fill, and executive-level positions. Demonstrated history of delivering data-driven market insights directly to senior leadership. Deep expertise in advanced sourcing techniques. Hands-on proficiency with modern ATS, CRM tools, and talent intelligence platforms. Ability to look beyond immediate vacancies to build sustainable, long-term talent pipelines. Strong interpersonal skills with the ability to influence hiring managers, manage expectations, and challenge assumptions using data. Passion for market research, data analysis, and translating conversion rates into actionable business recommendations. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for a Passenger Incentives Economics Manager to join our Marketplace Efficiency team and own the day-to-day operations of passenger incentives across inDrive markets. You will manage incentive budgets, operate and optimize discount and reward mechanics, analyze their impact on passenger growth and marketplace economics, and work closely with Analytics, Tech, Finance and Marketinh teams to make incentive management increasingly data-driven and automated. This is a hands-on role with a direct impact on the passenger side of the marketplace, offering the opportunity to work across multiple countries and emerging markets and influence how incentives are designed, allocated and scaled. Key Responsibilities Manage the weekly passenger incentives budget across countries and incentive mechanics, ensuring effective budget allocation and pacing. Operate and optimize the portfolio of passenger discounts, rewards and other monetary incentive mechanics based on business objectives and performance. Monitor incentive performance using data and dashboards, analyze uplift, incrementality, CPAR and net revenue impact, and identify opportunities to stop, scale or adjust initiatives. Work with Analytics and Tech to develop and improve tools, models, monitoring and automation for incentive management and budget allocation. Translate business needs into clear requirements and drive their implementation with analysts, engineers and product teams. Prepare regular performance insights and recommendations based on data. Continuously improve operational processes and move incentive management from manual decisions towards automated, algorithm-driven solutions. Skills, Knowledge & Expertise Degree in Economics, Finance, Business, or a closely related field is required. 3+ years of experience in operations, revenue management, growth, strategy, analytics or consulting. Hands-on experience with pricing, incentives, promotions or revenue management — including setting up initiatives, testing them and measuring their impact. Strong analytical skills and experience working with large datasets; advanced Excel skills. Solid understanding of unit economics, incrementality and A/B testing, including the use of control groups to measure the true impact of incentives. Understanding of marketplace dynamics and how passenger-side incentives can affect supply, demand and the driver side of the marketplace. Experience translating business needs into requirements for Product, Analytics or Tech teams and driving initiatives through to delivery. Strong ownership and execution skills, with the ability to structure ambiguous problems and make data-driven decisions. Strong stakeholder management and communication skills. Fluency in English. Would be a plus: Experience working across multiple countries or regions. SQL, Python or experience with BI tools such as Tableau or Power BI. Experience with loyalty, cashback or points-based products. Experience working with ML-driven targeting or recommendation systems. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary starting from 64 700 EUR Gross. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for a QA Manager to join our team. In this role, you will lead QA Operations, drive the development and improvement of quality processes and standards, optimize regression testing, work with quality metrics, and promote automation and AI-powered approaches across QA. You will work closely with Engineering Platform and Product teams to strengthen quality ownership and build efficient, scalable QA processes across the organization. This is a hybrid role, with 2 days per week working from the office in Paphos or Limassol . Key Responsibilities Lead the QA Operations team, including team development and performance management Own and continuously improve regression testing processes for mobile applications Develop product quality processes and continuously improve their efficiency Own quality metrics, analyze trends and identify improvement opportunities Develop defect management, triage and escalation processes for critical issues Define and continuously improve testing guidelines, quality standards and common QA processes Drive the adoption of AI-powered approaches and automation across testing and quality processes Identify and scale opportunities to use AI to improve QA Operations efficiency and reduce manual effort Partner with Engineering Platform and Product teams to improve product quality and strengthen engineering ownership of quality Skills, Knowledge and Expertise 5+ years of experience in Quality Management / QA Lead Experience managing distributed or international teams Strong experience in organizing and optimizing regression testing Experience building, scaling and improving QA Operations processes Hands-on experience working with quality metrics and driving data-informed improvements Experience testing mobile applications on iOS and Android Good understanding of test automation across Unit, API and UI/E2E levels and shift-left testing principles Experience adopting AI tools, AI-assisted testing or other AI-powered approaches in software development and testing processes Ability to identify processes that can be automated or transformed with AI and drive such initiatives through implementation Strong stakeholder management skills and experience working closely with Engineering Platform and Product teams Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 90 700 EUR gross Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid We are looking for a Research Specialist to help shape marketing and product decisions across 47 countries through customer research and data-driven insights. You will partner with teams across the business to explore customer needs and business questions, independently manage research projects from defining the approach to presenting findings, and combine quantitative and qualitative data to uncover meaningful patterns and opportunities. The role involves working with both research agencies and in-house tools, as well as contributing to ongoing research initiatives across different business areas. Key Responsibilities Informational and research support of marketing and product initiatives and decisions. Helping to solve business tasks connected with understanding clients. Participating in activities concerning supporting current tracking studies (BHT, CHURN) for several verticals (delivery, finance). Conducting ad-hoc full cycle research projects (from setting tasks together with the internal client and choosing methodology to results presentation and feedback implementation. Carrying out researches with the aid of both DIY tools and research agencies including: Filling in on updating briefs, defining the methodology and research design, briefing the agency, controlling tools quality, project flow and reporting. Providing analytical, data based insights and recommendations for the defined business task, presenting the results to the team or organizing of the presentation When using DIY, creating the tools, analytics and reporting (analytical note or full report) Keeping the research repository updated with the latest projects timely Analyzing available data (both qual and quant), identifying connections, looking for insights, trends, answering questions and tasks based on previous research data and external data available. Skills, Knowledge & Expertise Higher education in Sociology, Statistics, Marketing, Economics, or a related field. 2+ years of relevant experience in a research agency and/or on the client side. Hands-on experience in quantitative research projects, with a good understanding of both quantitative and qualitative research methods. Strong proficiency in Excel / Google Sheets and PowerPoint / Google Slides. Strong analytical, communication, and presentation skills, with the ability to turn research findings into clear and actionable insights. Advanced English (C1), both written and spoken. Nice to have Experience with SPSS, R, and/or Python. Familiarity with AI tools for research, data analysis, and process automation. Spanish language skills. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: New Delhi, India Workplace: hybrid The Global Tax Team is looking for an experienced Senior Tax Specialist to anchor our direct income tax compliance and US GAAP tax reporting from India. Working closely with our US-based Senior Tax Compliance & Reporting Manager, you will own the data, calculations and documentation behind the group's quarterly and annual income tax provision under ASC 740, and support the corporate income tax compliance cycle for our legal entities worldwide. This is a hands-on, detail-driven role at the centre of the group's tax reporting cycle. You will work across a large multinational footprint, coordinate with external preparers and local finance teams in multiple regions, and help build a reporting process that is accurate, auditable and increasingly automated. Key Responsibilities US GAAP tax provision (ASC 740): Prepare the quarterly and annual income tax provision for group legal entities — current and deferred tax, deferred tax proofs, effective tax rate reconciliation, valuation allowance assessments and return-to-provision true-ups. Uncertain tax positions: Support the identification, measurement and documentation of uncertain tax positions (ASC 740-10 / FIN 48), including the roll-forward and supporting memoranda. Direct tax compliance: Coordinate the end-to-end corporate income tax compliance cycle across our entities — data gathering, validation against the general ledger, instructing and managing external preparers, technical review of draft returns and book-to-tax reconciliations, and approval of advance/estimated tax payments. India compliance support: Support Indian direct tax obligations for the local entity, including corporate income tax returns, TDS/withholding compliance, tax audit requirements and related filings. Account reconciliation: Reconcile current and deferred income tax accounts, maintain tax payable and tax receivable schedules, and track withholding tax credits and foreign tax credits across jurisdictions. Reporting & disclosure support: Prepare inputs for income tax disclosures and supporting schedules, and support data collection for Pillar Two / GloBE and country-by-country reporting. Audit & controls: Support statutory auditors and local tax authority reviews by preparing documentation, reconciling positions and drafting responses. Maintain evidence of tax process controls in line with SOX readiness requirements. Legislative monitoring: Track direct tax law changes in key jurisdictions and assess their impact on the provision, the effective tax rate and compliance obligations. Calendar management: Maintain the global direct tax compliance calendar and provision timetable, and drive adherence to close deadlines. Process improvement: Identify and implement improvements to tax data collection, provision workpapers and reporting — reducing manual re-keying, strengthening data integrity and shortening the close cycle. Skills, Knowledge & Expertise Education: Bachelor's degree in Accounting, Finance, Commerce, Economics or a related field. Certification: Chartered Accountant (CA) qualified, or CPA / Master's in Taxation or equivalent. Strongly preferred. Experience: 6+ years of direct tax experience in an international company or a Big 4 / large consulting firm, with a substantial portion dedicated to income tax accounting and corporate income tax compliance. US GAAP provision: Demonstrable hands-on experience preparing income tax provisions under ASC 740 — current and deferred tax, effective tax rate reconciliation, valuation allowances, return-to-provision and uncertain tax positions. Experience supporting a multi-entity, multi-jurisdiction provision is a strong advantage. Direct tax compliance: Proven track record managing corporate income tax compliance cycles, including reviewing returns and workpapers prepared by external firms and reconciling them to the financial statements. Indian tax: Working knowledge of Indian direct tax — corporate income tax, TDS, tax audit and related filing requirements. International tax awareness: Familiarity with the modern international tax landscape — BEPS, Pillar Two / global minimum tax, withholding taxes, double tax treaties and transfer pricing documentation requirements. Technology stack: Hands-on experience with ERP systems (NetSuite, Workday or comparable) and strong Excel/Google Sheets skills. Experience with tax provision software (e.g. ONESOURCE Tax Provision, Longview) or data tools (Alteryx, Power BI) is highly desirable. Controls: Exposure to SOX or comparable internal control environments, and comfort documenting and evidencing tax process controls. Soft skills: Strong analytical and project management skills, high attention to detail, and the ability to work to a fixed close calendar across time zones. Work style: A self-starter who thrives in a fast-paced, high-growth environment while managing multiple priorities and deadlines. Language: Advanced command of English, written and spoken. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid Delivery Hub is one of inDrive’s business units responsible for building and scaling the delivery product, which is rapidly expanding into new markets and adopting an AI-first approach to engineering processes. We are looking for a Tech Lead who will combine hands-on engineering with leadership responsibilities: owning team delivery and execution, defining technical direction and ensuring solution quality, as well as supporting engineers’ growth through feedback, mentoring, and regular 1:1s under the guidance of an Engineering Manager. Key Responsibilities Translate business needs into a technical strategy with measurable outcomes. Ensure alignment with the global company strategy. Identify and propose architectural and technical improvements across the product and platform, using data and trade-off analysis. Advocate, present, and defend technical solutions at the organizational level in collaboration with various stakeholders (Product, Data, Security, SRE, etc.). Participate in reviewing product & technical strategies as a subject-matter expert. Lead the process of technical research and implementation to create or improve services and systems. Write clean, effective, and maintainable code based on company standards. Participate in improving company-wide code and review standards. Take ownership of and improve the Android development lifecycle. Help engineers grow and increase their productivity. Create effective processes for knowledge sharing and collaborative work. Increase the re-use of best practices across teams. Lead task decomposition; mentor engineers and contribute to engineering guidelines. Skills, Knowledge and Expertise 6+ years of commercial Android development; expert in Kotlin and modern Android APIs. Hands-on experience with Retrofit/OkHttp, Coroutines/Flow (plus RxJava for legacy), Jetpack (Compose, WorkManager), Google Maps, FCM, and Gradle. Proven experience with CI/CD (GitHub Actions/GitLab CI), feature flags, and large-scale A/B experimentation. Strong grasp of offline storage, concurrency, performance tuning, and network debugging. Practical expertise in Clean Architecture and mainstream patterns (MVI/MVVM/MVP) applied in production. Deep understanding of client-server interaction and how to make it efficient. Knowledge of specific features and limitations for various use cases. Proven record of mentoring and technical leadership, shaping processes, and raising engineering quality across teams. Strong grasp of backend-service principles, API design, networking, concurrency, and performance optimization. Experience setting up telemetry, dashboards, and automated alerts for production systems; risk assessment and mitigation. Exceptional communication, strategic thinking, and influence; able to drive alignment across multiple teams. AI-first mindset and readiness to adopt AI tools in engineering processes. Real backend development experience is a strong plus. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid Our AI Customer Support and Safety team is working on many areas including Computer Vision, NLP, RL etc, bringing business value to our products and improving the lives of our customers. Now we are aiming to strengthen several streams and looking for an experienced middle Machine Learning Engineer , who will help us in our journey. The primary focus for this position will be automation of the driver verification process, for which experience in computer vision is essential. Key Responsibilities Develop, deploy, and maintain machine learning models and systems Conduct in-depth data analysis, preparation, and processing Contribute to the design of ML systems, focusing on data-related aspects like annotation and processing Follow established security guidelines and identify potential risks Collaborate with peers to review and ensure designs are effective, flexible, and reusable Solve issues and provide feedback for engineering design and delivery processes Ensure that features are deployed according to requirements and operate without unintended side effects Create and maintain comprehensive documentation for models and processes Monitor and support deployed solutions to ensure they meet performance expectations Actively seek out information and internal solutions to ensure reusability and adoption of common technologies Our expectations 3+ years of experience in the Field. Previous software engineering experience is preferrable Strong proficiency in Python and its common data processing frameworks (e.g., for streaming, batch, and asynchronous data). Strong foundational knowledge in classical machine learning, deep learning, and advanced mathematics. Familiarity with MLOps principles and experience using MLOps tools for managing the ML model lifecycle. Experience with backend systems and infrastructure, and a willingness to learn new technologies (like Golang) for integration purposes. The ability to design solutions using common design patterns and various design tools. Experience in experiment design and the ability to validate the credibility of information from various sources. A solid understanding of the business value of delivered features. Strong problem-solving skills, with an emphasis on using technical facts and reasoning. Excellent communication and collaboration skills, including active listening and the ability to build consensus. A strong drive for continuous self-development and a collaborative mindset for contributing to communities. Ability to balance quality and speed depending on the case, and justify your decision Ability to explain the background and consequences of your technical decisions to non-technical stakeholders, including product and business managers English communication skills Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: onsite The Quality Assurance Group Lead combines advanced quality assurance expertise with people management, mentoring, and quality control — ensuring the consistency, accuracy, and effectiveness of quality evaluations within an assigned region, workflow, or operational scope. This role sits between QA Specialist and QA Manager, leading a team of 5–7 QA Specialists within inDrive's CS Operational Excellence department, and reports directly to the QA Manager. Key Responsibilities Lead a team of 5–7 QA Specialists within the assigned scope Distribute and prioritize workload across the team Coach, mentor, and develop QA Specialist competencies Monitor individual and team performance against quality KPIs Conduct regular 1:1s, team meetings, and performance reviews Conduct quality audits and second-level reviews of QA Specialist evaluations Ensure consistent application of quality governance frameworks and evaluation standards Act as the escalation point for complex quality-related questions and methodology disputes Lead calibration sessions to align monitoring results across the team Resolve disagreements related to monitoring results or evaluation methodology Identify trends, recurring mistakes, and systemic quality issues within the assigned scope Prepare quality insights, summaries, and action plans for stakeholders Support the implementation of new QA methodologies, monitoring scenarios, and process updates Participate in QA automation and process-improvement initiatives Provide data-driven recommendations to QA management based on monitoring results Skills, Knowledge & Expertise 3+ years of experience in Customer Support, Quality Assurance, or Operational Excellence Proven experience in quality monitoring, evaluations, and calibration processes Experience coaching, mentoring, or formally coordinating the work of others Experience working in multi-team or multi-vendor (BPO) environments — preferred Strong knowledge of quality frameworks, monitoring methodologies, and calibration standards Excellent analytical skills with the ability to identify trends and systemic patterns Strong written and verbal communication skills; ability to present findings clearly Demonstrated ability to collaborate across functions and levels of the organization Proficiency with QA platforms, dashboards, reporting tools, and performance analytics systems Ability to manage competing priorities and work effectively in a fast-paced environment Bilingual proficiency in Spanish and English (spoken and written) Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid inDrive is a global technology company building products used by millions of people around the world. We are looking for a Senior DevOps Engineer to join our Market Intelligence team and help build and maintain reliable, scalable, and efficient infrastructure for data-driven products. In this role, you will work closely with development and data teams, improve CI/CD processes, automate infrastructure and deployments, and ensure the stability and scalability of our systems across different environments Key Responsibilities Building a geo-distributed infrastructure, ensuring maximum performance and reliability of our services Participation in the life cycle of projects at all stages, including the design and development of services, resource planning and maintenance Improving processes related to system maintenance (fault tolerance, scaling, postmortems, finding and eliminating bottlenecks) Automation of build, test and application delivery processes Development of services and infrastructure management tools Taking part in creation of PaaS platform On-call duty Skills, Knowledge and Expertise Deep knowledge and understanding of Linux OS (Ubuntu, Amazon Linux) Deep knowledge of Docker / Containerd containerization technologies Experience in building CI/CD Pipelines Experience in using Ansible / Saltstack and writing roles / playbooks / states / pillars Strong understanding of command of Git Ability to independently decompose tasks and bring them to the end Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary starting from 59 200 EUR gross. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid We are seeking a Social Media Specialist to own inVision U's social media presence across all platforms, translating the university's academic programs, culture, and events into compelling content that resonates with prospective students, parents, and the broader education community. The role combines editorial thinking with hands-on SMM execution, creative production coordination, and PR support, and is critical to building the university's digital brand ahead of and following the first cohort launch. Key Responsibilities 1. Content Strategy & Editorial Execution Develop and maintain the content plan across Instagram, Telegram, TikTok, and YouTube. Translate complex information about academic programs, pedagogy, and university life into engaging social formats. Ensure all content aligns with the university's tone of voice, USPs, and messaging guidelines. 2. Social Media Management Create, schedule, and publish posts; manage event calendars and announcements (internal digests, RSVP events, pre-launch campaigns). Build funnels, UGC campaigns, and news hooks. Produce template-level visual content in Figma. 3. Creative Production Coordination Act as creative producer for outsourced video content. Define formats, draft scenarios (with the copywriter), brief production teams, and manage approvals. Maintain the media bank (photos, videos, assets). 4. PR Coordination Coordinate collaborative posts, influencer partnerships, and media activities. Liaise with the inDrive PR team on joint tasks. Define briefs and quality-control external outputs for tone and messaging consistency. 5. Student Content Coordination Manage student contributors who help produce content. Assign tasks, review outputs, and maintain quality standards. 6. Analytics & Reporting Track content performance using analytics tools (Looker Studio, native platform analytics, or equivalent). Analyze engagement data, identify high-performing formats, and adjust content strategy accordingly. Skills, Knowledge and Expertise Requirements Bachelor's degree in Marketing, Communications, Journalism, Digital Media, or a related field; relevant digital marketing/SMM certifications are a plus. 2–4 years of experience in social media management, content marketing, or digital communications; experience in education, EdTech, or mission-driven organizations is a plus. Experience coordinating freelancers, student teams, or external contractors is preferred. Expertise in social media platforms (Instagram, Telegram, TikTok, YouTube); content planning and editorial calendar management. Basic design skills (Figma, Canva); experience briefing and coordinating video production. Familiarity with analytics tools (Looker Studio, Google Analytics, or native platform insights). Copywriting and storytelling skills in Russian and English. Familiarity with funnel building, UGC strategies, and news hooks; media bank and asset management experience. Strong editorial judgment and ability to work with complex information. Ownership mentality and self-organization. Clear written and verbal communication in Russian and English (Kazakh is a plus). Coordination skills across multiple stakeholders (production teams, PR, students, copywriter). Attention to detail and quality standards; proactive problem-solving. Cultural sensitivity and understanding of the Central Asian youth audience. Nice to Have Understanding of content marketing principles and social media algorithms. Knowledge of the Central Asian digital media landscape. Familiarity with higher education or EdTech sector communications. Awareness of current trends in short-form video, Telegram channel management, and youth-oriented content formats.

Location: Lima, Peru Workplace: hybrid We are looking for a data-driven Senior Product Marketing Manager to own the strategy, execution, and continuous optimization of our customer lifecycle and product engagement initiatives. Key Responsibilities Campaign Preparation and Execution: Independently create, schedule, and execute marketing campaigns (email, push notifications, WhatsApp, in-app messages, banners) across multiple customer segments. Optimize campaigns for delivery across time zones, devices, and customer preferences. Ensure compliance with legal standards such as GDPR and other regional requirements. Audience Segmentation: Design and implement custom segmentation strategies based on multidimensional criteria such as behavior, demographics, orders and ride history, and engagement levels. Maintain dynamic customer segments that update automatically as data changes. Trigger Campaign Configuration: Build and manage multi-step automated workflows, such as re-engagement, loyalty program adoption, or upselling campaigns, with minimal supervision. Test and troubleshoot triggers to ensure proper execution and alignment with the customer lifecycle. Testing and Optimization: Plan, execute, and document A/B and multivariate tests for key campaign elements, including design, timing, and messaging. Use insights from testing to implement data-driven improvements across campaigns. Perform regular performance reviews to refine optimization strategies. Reporting and Analysis: Generate detailed reports on campaign performance, interpreting metrics like open rates, CTRs, conversions, and ROI. Present data insights to stakeholders and provide actionable recommendations to improve rider and driver engagement. Collaboration and Mentoring: Collaborate with cross-functional teams (content, design, analytics) to deliver campaigns. Provide guidance and support to junior CRM specialists, including peer reviews and knowledge sharing. Skills, Knowledge & Expertise CRM Platform Proficiency: Independently execute at least five end-to-end campaigns quarterly using advanced CRM platform features (e.g., Bloomreach, Salesforce Marketing Cloud, HubSpot). Build at least three advanced automations quarterly, such as multi-step workflows with branching logic (e.g., loyalty or churn prevention campaigns). Complete at least two courses with intermediate certification for Bloomreach or demonstrate equivalent expertise. Data Analysis and Reporting: Create detailed reports with data visualizations for at least five campaigns quarterly, incorporating metrics like open rates, conversion rates, and ARPPU. Work with datasets using tools like Excel or Google Sheets with advanced functions (e.g., INDEX/MATCH, QUERY). Present campaign insights to stakeholders in three formal presentations with actionable recommendations. Digital Marketing Expertise: Apply intermediate-level knowledge of digital marketing strategies, including personalization, retargeting, and customer journey mapping. Assist in the strategic planning of at least two multi-channel campaigns integrating email, WhatsApp, in-app, banners, and push notifications. Advanced Data Handling: Segment audiences dynamically based on real-time data, using at least three different criteria simultaneously. Ensure data compliance by implementing processes that align with GDPR/CCPA requirements for all campaigns. English Proficiency: Write comprehensive campaign briefs and reports in English, ensuring accuracy and clarity. Lead or co-lead three cross-functional meetings in English, presenting updates or insights confidently. Advanced Testing and Optimization: Conduct and analyze A/B tests for at least five campaigns quarterly, including testing subject lines, offers, layouts, and timing. Implement changes based on test results, achieving measurable improvements in key KPIs (e.g., a 5 statistically significant lift in conversion). Communication Deliverability: Monitor and resolve deliverability issues for campaigns. Use tools like Postmaster Tools or delivery reports to troubleshoot spam issues and optimize sender reputation. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.