Location: Portugal
Workplace: remote
*ALL CANDIDATES MUST BE LOCATED IN PORTUGAL*
About Intermedia:
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE
A
DIFFERENCE?
Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER?
Then Intermedia is the place for you.
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to dive into the world of DevOps and make a tangible impact?
About the Role:
While
primarily remote
, this role requires occasional visits to the office in Coimbra. We plan to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to
work remotely
while also coming together in the office for collaboration and teamwork.
The Unite Services & Unite Integrations teams build and operate the backend platforms that power the Unite app (messenger) and integrations ecosystem. This includes:
Integration APIs and microservices
Multi-region Kubernetes clusters (cloud & on‑prem)
CI/CD and GitOps tooling (GitHub-centric)
Internal Developer Platform (IDP) components
Critical shared infrastructure (RTE, Redis, Harbor, Consul, Chart Museum, API Gateway, etc.)
We are looking for a Sr. DevOps Engineer, Team Lead to take over the hands‑on technical and leadership scope: owning reliability, security, and operational efficiency for Unite Services & Unite Integrations, while leading a small DevOps team.
You will be the go‑to person for Kubernetes, GitHub-based CI/CD, disaster recovery, security hardening, and platform-wide DevOps practices.
What you will be doing:
Team Leadership & Ownership
Lead and grow a small DevOps engineering team supporting Unite Services and Unite Integrations.
Drive team planning and execution across operational efficiency, security, reliability, and platform maturity epics (e.g., quarterly OKRs/initiatives).
Provide technical mentorship on Kubernetes, GitHub, CI/CD, and cloud infrastructure.
Collaborate closely with Engineering, SRE, Security, and Ops on roadmap, incident resolution, and cross-team initiatives.
Platform Operations (UST / Unite Services / Integrations)
Own the operational health of Unite Services and Unite Integrations: Lead production deployments and release processes for backend services (e.g., Unite Notifications, integrations platform, Salesforce-related services).
Oversee multi-environment support (DEV/QA/PROD and special environments like RTE).
Kubernetes, Cloud & On‑Prem Infrastructure
Operate and evolve Kubernetes clusters (cloud and on‑prem), including:
Cluster upgrades and migration playbooks
Ingress/Nginx and service mesh / networking changes
Resource/capacity optimization (CPU throttling, scaling, etc.)
Manage supporting infrastructure for Unite platforms:
Redis, Consul, Harbor, Chart Museum, API gateways, message queues (e.g., RabbitMQ)
Contribute to and adopt Internal Developer Platform (IDP) capabilities (e.g., API Gateway, Apache Flink management, Crossplane-based infrastructure).
CI/CD, GitOps & Tooling
Lead migration and consolidation of repos and pipelines to GitHub (from TFS/Azure DevOps and others).
Design, implement, and maintain GitHub-based CI/CD:
GitHub Actions workflows
Self-hosted GitHub runners (including K8s-based and Windows runners)
Versioning and branching strategies
Introduce and maintain GitOps practices for infrastructure and application deployments.
Automate repetitive tasks and operational workflows via scripting and infrastructure-as-code.
Security, Compliance & Reliability
Drive security initiative epics (e.g., Ransomware preparedness, vulnerability remediation like Redis Lua RCE, tagging in Qualys/CrowdStrike).
Work with Security to design and implement:
Rate limiting, WAF rules, and API protection (e.g., Cloudflare for SCIM and public APIs)
Secrets management and secure configuration
Define and execute disaster recovery and ransomware recovery strategies for UST / Unite Services / Integrations.
Improve reliability and quality of platforms via SLIs/SLOs, operational runbooks, and post-incident improvements.
Observability, Incident Management & Runbooks
Own observability for Unite Services and Unite Integrations:
Metrics, logs, traces (e.g., Prometheus, Grafana, ELK, etc.)
Dashboards for capacity (Kubernetes CPU usage, throttling, etc.) and error budgets
Lead incident response for platform issues:
Triage, mitigation, communication, and follow-up actions
Coordination with product/engineering teams during outages
Create and maintain detailed runbooks and recovery procedures, especially for:
RTE environment, K8s clusters, Harbor, Consul, Chart Museum
Disaster recovery and ransomware scenarios
Documentation & Process
Produce and maintain clear, actionable documentation:
Infrastructure design and configuration
CI/CD and GitOps processes
Recovery and maintenance procedures
RFCs for new platform capabilities (e.g., API Gateway, Apache Flink)
Contribute to process improvements in CI/CD, deployment strategies, and developer experience.
Help define and maintain product maturity models for Unite Integrations and related platforms.
What you will bring to the role:
Technical Skills
Strong background in platform / DevOps engineering for complex distributed systems.
Deep understanding of infrastructure components: compute, networking, storage, DNS, certificates, load balancing, and how they interact.
Kubernetes & Containers
Deep knowledge of Kubernetes (cluster operations, upgrades, scaling, security, ingress, RBAC).
Experience with Docker/containerization in production.
Cloud & On‑Prem
Solid experience with at least one major cloud provider (Azure preferred; AWS or GCP a plus).
Comfort working in hybrid environments (cloud + on‑prem).
CI/CD & GitHub
Strong experience designing and running CI/CD pipelines.
Hands-on with GitHub Actions and self-hosted runners (including scaling and security).
Experience with other CI/CD tools (Azure DevOps, GitLab, ArgoCD) is a plus.
Infrastructure as Code & Automation
Proficiency with IaC tools (Terraform, Crossplane, Helm, etc.).
Strong scripting/coding skills (e.g., Python, Go, Bash, PowerShell) to automate complex operational workflows.
Config Management
Experience with tools like Ansible, Chef, or similar for configuration management and automation.
Observability & Monitoring
Experience with Prometheus, Grafana and centralized logging stacks (e.g., ELK, Splunk or similar).
Ability to build meaningful dashboards and alerts, and interpret telemetry to drive improvements.
Security & Compliance
Understanding of security best practices across network, infrastructure, and application layers.
Experience with WAFs, rate limiting, vulnerability management tools (e.g., Qualys, CrowdStrike) is a plus.
Leadership & Collaboration
Proven experience leading DevOps / platform teams or being a strong technical lead.
Ability to mentor engineers and raise the technical bar for the team.
Experience leading small/medium-sized projects using Agile/Scrum or similar methodologies.
Strong communication skills, able to translate technical constraints into clear options and decisions for stakeholders.
Demonstrated ability to own outcomes: from design through implementation, rollout, and ongoing operations.
Strong troubleshooting skills and calm under pressure during incidents.
Nice to Have
Experience defining or implementing Internal Developer Platforms.
Experience with API Gateway and stream processing platforms (e.g., Apache Flink).
Background in ransomware preparedness, disaster recovery planning, or business continuity for critical systems.
Experience operating systems at multi-region or multi-tenant scale.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
УдалённоleadALL CANDIDATES MUST BE LOCATED IN PORTUGAL
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
As a Manager of Solutions Engineering for Commercial at Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers. You will own the regional build-out with your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your customers are successful after the sale, in their adoption and roll-out of Grafana products through professional services, support, training, and customer success. You’ll work with marketing to drive community and adoption programs in the region designed to broaden the adoption of both OSS and commercial/cloud versions of our products. You’ll also work closely with Product Management and Engineering to ensure that we are constantly delivering value to our customers by influencing the roadmap, based on your customers and team feedback, as well as leveraging your own experience in the Monitoring and Observability space. All of this will be required for you to hit and then exceed your region's financial targets and ultimately, our company's goals. Your impact will be felt globally when the job is done well.
What You’ll Be Doing:
Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences.
Get the best out of your team with a coaching mindset and lead from the front approach. Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team.
This role requires you to lead from the front! Executive sponsorship of key accounts in the region will be key to your success. The right candidate will be a thought leader to customers and internally within Grafana Labs.
Direct the bulk of your day-to-day work based on guidance and goals from your leadership, owning the planning, actions and outcomes of the region.
Partner with Sales leadership on top of funnel programs, marketing initiatives and community/company events to drive awareness of Grafana’s brand and the problems we help solve.
Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful.
Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering
Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with discovery, demonstrations, key stakeholder interviews, workshops and technical validation, including POVs and Mutual Account Plans
Own your teams PG plan in partnership with your sales and sales leader counterparts, helping build pipeline for new logo targets
What Makes You a Great Fit:
Located on the West Coast
5+ years in the high tech industry having held roles such as Developer, Sales Engineer/Architect, Manager, etc.
Direct experience mentoring, developing people and managing performance over time.
Experience in Open Source selling or Cloud first/Product led sales go to market motion a big plus.
Direct experience implementing and/or executing a formal sales methodology, Command of the Message, qualification frameworks like MEDDPICC.
Direct experience selling monitoring/data/visualization products.
Direct experience in DevOps (IaC, CI/CD, GitHub Actions, etc) a plus
Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets.
Proven ability to work with sales leader counterparts
Compensation & Rewards
In the US, the OTE (On-Target Earnings) compensation range for this role is $234,000 - $278,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
As the Technical Revenue Accounting Lead, you will lead technical revenue accounting initiatives, including ASC 606 compliance, complex contract reviews, and new product/pricing assessments. This role requires someone who can not only deliver robust technical conclusions but also understand the operational impact on our order-to-cash (OTC) processes.
You will collaborate closely with the Revenue Accounting team and cross-functional partners, translating technical policies into scalable solutions that integrate smoothly into our financial systems.
This is a full-time, hybrid position based out of our Oakland, CA, Denver, CO, New York, NY, or Philadelphia, PA offices. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Netsuite and Netsuite ARM, Salesforce, Ironclad, BigQuery and Snowflake
What You’ll Do
Own technical revenue documentation. Write and review ASC 606 position papers for the most complex revenue arrangements across Fivetran and dbt Labs. Document the relevant facts, accounting guidance, alternatives considered and rationale for each conclusion. Lead technical discussions with external auditors.
Lead revenue assessments for new products and commercial programs. Partner with Product, Pricing and Go-to-Market before launch to identify performance obligations, evaluate standalone selling prices (SSP), assess contract modifications and determine when and how revenue should be recognized. Translate conclusions into clear requirements for Billing, Revenue Accounting and Business Systems.
Advise on strategic and nonstandard deals before signature. Serve as the senior Revenue Accounting partner to Deal Desk, Sales and Legal. Evaluate proposed terms for complex arrangements, including combined SaaS and on-premises offerings, usage commitments and contracts with multiple performance obligations. Explain how proposed terms affect revenue timing, measurement and presentation.
Own and maintain ASC 606 policies. Update revenue policies as products, pricing models and contract structures evolve. Align policies across Fivetran and dbt Labs and provide practical guidance so teams can apply them consistently.
Lead the SSP study and allocation methodology. Define how SSP is established, evaluate pricing and transaction data, document key judgments and oversee periodic reassessments. Translate approved conclusions into allocation rules and controls in NetSuite ARM.
Determine the accounting for customer and partner programs. Assess contractual credits, including when and how to recognize them, as well as reseller and partner incentives, rebates and marketplace arrangements. Evaluate gross versus net presentation where relevant.
Own the contract review framework. Maintain ASC 606 checklists, documentation standards and escalation criteria. Coach revenue accountants on applying the framework and identifying terms that need technical review as deal volume grows.
Research emerging revenue issues and recommend a path forward. Evaluate applicable guidance, develop a recommendation and present it to the Controller. Explain the practical implications to business teams so they know what decisions or process changes are needed.
Review complex revenue matters at close. Review judgmental revenue journal entries and related flux analysis. Partner with Revenue Accounting and Financial Reporting on footnote disclosures, including contract balances and remaining performance obligations.
Drive revenue process and systems improvements. Lead the technical revenue work for the Fivetran and dbt Labs integration. Define requirements, sign off on the accounting design, and own user acceptance testing for NetSuite ARM. Validate that the system applies approved policies and produces the expected accounting results.
Skills We’re Looking For
At least 10 years of progressive accounting experience, including 5 or more years in public accounting with substantial ASC 606 work for software or SaaS clients. Bachelor’s degree in Accounting, Finance or a related field.
Hands-on ASC 606 expertise and a record of independently researching, writing and defending technical accounting positions with auditors.
Experience assessing subscription, consumption and software licensing arrangements, including nonstandard terms, new products and pricing changes.
Experience developing or evaluating SSP methodologies and applying them to arrangements with multiple performance obligations.
Ability to turn accounting conclusions into policies, controls, system requirements and test scenarios.
Experience leading technical work across functions and explaining complex accounting to both Finance and business teams.
Fluency with AI tools for contract review, technical research or memo drafting, with the ability to verify outputs against source documents and accounting guidance.
Bonus Skills
CPA license or equivalent professional accounting qualification.
In-house technical revenue accounting experience at a SaaS or enterprise software company.
Experience implementing NetSuite ARM or another revenue subledger or integrating revenue policies and systems after a merger.
Experience using SQL or large usage datasets to validate revenue outcomes.
Experience in a public accounting firm’s national office or equivalent technical accounting consultation group, particularly on complex ASC 606 matters.
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$165,068
—
$206,335 USD
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$154,286
—
$192,857 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: London, United Kingdom
Workplace: fully
At FutureLearn, part of Global University Systems (GUS), we’re passionate about the power of lifelong learning. We help learners from all over the world progress in their careers – and invest in their futures.
We truly believe that up-skilling is a worthy investment, and we hope to empower our learners to take control of their careers through personalised learning pathways – giving them progress at their fingertips.
Partnering with 260+ world-class educational partners, including prestigious universities, global brands and industry partners, we offer our 20 million-strong learner community the opportunity to discover and access flexible, high-quality online courses and degrees.
We’re not here just to teach new skills (although we do that well), we want to help transform lives. FutureLearn is looking to build our teams with people who share our passion for lifelong learning, career empowerment and education for all. If that sounds like you, get in touch. You could help us achieve our biggest goal yet – becoming the world’s best AI-powered, career-based learning platform and OPM.
What’s the opportunity?
The Admissions Officer is responsible for the accurate and timely processing and assessment of student applications, ensuring that applicants meet the relevant academic, admissions and eligibility requirements before an admissions decision is made.
The role will primarily support postgraduate admissions, including the assessment of UK and international applications, verification of academic and supporting documentation, assessment of fee status where applicable, and accurate maintenance of student records.
This is an administrative and decision-making role within a fast-paced Higher Education environment, where strong attention to detail, sound judgement, regulatory awareness and effective collaboration are essential.
You will be expected to apply established institutional policies and admissions criteria consistently, identify discrepancies or potential issues, and escalate complex or exceptional cases appropriately.
Responsibilities include but are not limited to
Reporting regularly to the Admissions Manager and providing clear updates on delegated tasks, workload and application volumes.
Processing and assessing postgraduate applications in line with institutional admissions policies, programme entry requirements and agreed procedures.
Reviewing academic qualifications, professional experience and supporting documentation to determine whether applicants meet the relevant admission criteria.
Assessing applications from both UK and international applicants, including reviewing overseas qualifications and relevant supporting evidence.
Checking applications for completeness, accuracy and consistency, identifying discrepancies, missing information or potential concerns and taking appropriate action.
Making admissions decisions within delegated authority and established guidelines, including issuing appropriate offers or escalating cases requiring further consideration.
Applying academic, English-language and other programme-specific entry requirements consistently.
Verifying and authenticating official academic and identity documentation in accordance with established procedures.
Assessing UK fee status where required and applying the relevant Home/Overseas fee-status criteria and institutional procedures.
Maintaining up-to-date knowledge of Higher Education fee assessment regulations in England, including relevant UKCISA guidance and applicable government regulations.
Ensuring that all application and student information is recorded accurately and promptly within the relevant Student Records System, CRM and/or admissions platforms.
Maintaining accurate electronic student records and ensuring that appropriate supporting documentation is retained in accordance with institutional policies and GDPR requirements.
Managing a caseload of applications effectively, prioritising work according to deadlines, intake dates and business requirements.
Identifying recurring issues, process gaps or data-quality problems and escalating these to the Admissions Manager.
Collaborating closely with Student Recruitment, Student Support, Awards, Finance, Compliance and other relevant teams to ensure an efficient and consistent admissions process.
Maintaining and continuously developing knowledge of admissions policies, programme requirements, institutional procedures and relevant UK Higher Education regulations.
Contributing to process improvements designed to increase efficiency, accuracy, compliance and the overall applicant experience.
Supporting audits, quality assurance activities and internal reviews of admissions processes where required.
Handling confidential applicant and student information appropriately and in accordance with GDPR, data protection and institutional policies.
Essential skills, knowledge and experience
Demonstrable previous experience in a Higher Education Admissions role, with specific experience of postgraduate admissions.
Experience processing applications for UK and international postgraduate students.
Good understanding of the UK Higher Education admissions environment and the principles underpinning admissions decision-making.
Demonstrable formal training in Higher Education fee assessment in England, such as recognised UKCISA HE fee-assessment training, or equivalent recognised professional training.
Practical understanding of Home/Overseas fee-status assessment principles and the ability to apply established fee-assessment guidance accurately.
Strong attention to detail and the ability to identify discrepancies, inconsistencies and missing information in applications.
Experience working with Student Records Systems, CRM systems, admissions platforms or similar databases.
Strong administrative and organisational skills, with the ability to manage a high volume of applications and competing deadlines.
Ability to make decisions confidently within established policies and guidelines and to recognise when a case should be escalated.
Strong analytical and critical-thinking skills, with the ability to investigate issues and identify appropriate solutions.
Excellent written and verbal communication skills in English.
Ability to communicate effectively with applicants and colleagues from different cultural and professional backgrounds.
Experience working effectively within an international and cross-functional team.
Strong IT skills, including Microsoft Office applications.
Ability to prioritise workload effectively and meet agreed deadlines.
High level of integrity and discretion when handling confidential student and applicant information.
Commitment to providing a consistent, fair and professional admissions service.
Desirable skills, knowledge and experience
Advanced Microsoft Excel skills, including data analysis, filtering, pivot tables and reporting.
Experience using Salesforce, Microsoft Dynamics or another CRM/student recruitment platform.
Additional language skills would be advantageous.
Diversity Statement
We value all the great benefits that diversity brings and encourage everyone to bring their whole self to work – We are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.
We can't wait to meet you!
#FutureLearnCareers
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a Sales Development Representative.
The Sales Development Representative (SDR) plays a critical role in driving the efficiency, accuracy, and velocity of our sales pipeline. Positioned at the intersection of Sales Operations and Enablement, this role serves as the central operational hub for inbound lead triage, prospect verification, and workflow support. Working alongside advanced sales automation and AI technologies, the SDR focuses on high-impact operational execution, accurate CRM data management, seamless lead handoffs, and continuous workflow optimization. This role is ideal for a detail-oriented, tech-savvy professional looking to build a career in Sales, Account Management, Sales Operations, Revenue Operations, or Sales Enablement.
What You'll Do
Inbound Lead Management and Distribution:
Monitor and manage centralized email queues, qualifying inquiries, resolving requests, and managing inbound demo requests across all channels to ensure rapid handoffs, accurate routing, and timely follow-up.
Upper-Funnel Prospect Evaluation:
Evaluate upper-funnel prospect interest, qualify inbound inquiries, and systematically distribute high-value, sales-ready prospects to the appropriate sales teams.
Lead Engagement
: Proactive outreach and engagement via call, email, and text with warm leads from marketing activities, event follow-up, webinar follow-up, and other as needed outreach to convert leads into trials for our closing teams.
Lead Hygiene & Ownership:
Keep every lead you own clean and current, with accurate contact and company data, correct status and source, and no stale records left open.
Process Optimization & Tech Stack Support:
Partner with internal teams to identify operational friction, test and provide feedback on sales tools and automations, and help refine standard operating workflows to enhance overall team efficiency. Identify and propose strategies to deliver measurable improvement to key performance metrics.
Field Insights and Feedback:
Log competitor mentions, objections, integration questions, and product gaps in a consistent format. Share these insights with Sales Enablement to inform training, objection-handling content, and product feedback.
AI Adoption and Security
: Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. Adhere to CallRail AI usage policies — confidential/proprietary information is NOT input into unauthorized AI platforms.
What You'll Need
Education & Experience:
Bachelor’s degree or equivalent practical experience. 1–3 years of experience in sales development, sales operations, customer support, or revenue operations (Marketing and/or SaaS industry experience preferred).
Communication Skills:
Exceptional written and verbal communication skills with the ability to engage professionally with prospects and internal teams alike.
Analytical & Detail-Oriented:
Strong organizational skills with a high degree of accuracy in data management and record-keeping.
Problem-Solving & Adaptability:
Proactive mindset with a drive to streamline workflows, resolve manual bottlenecks, and adapt to evolving technologies and fast-paced environments.
Ability and willingness to work a hybrid on-site schedule at CallRail's Corp Office in Atlanta.
Preferred Qualifications
Familiarity with modern CRM and sales technology platforms (e.g., Salesforce, Outreach, Qualified, Zendesk, or similar tools).
Understanding of inbound sales funnels, lead routing mechanics, and qualification metrics.
High tech literacy with an eagerness to adopt and leverage AI-driven sales enablement tools.
Prior experience in call tracking, conversation intelligence, or broader marketing technology.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Ahmedabad, India
Workplace: fully
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia.
Requirements
Essential Criteria
• You will have experience in international student recruitment for higher education.
• You have an established and relevant agency network and solid relationships with key stakeholders within these agencies.
• A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting.
• You will have developed and trained education agents on how to promote the brand you represent.
• You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities.
• You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities.
• You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships.
• You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry.
• You will be a highly motivated individual who strives for success in all areas.
• You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera.
Desirable Criteria
• Salesforce or database management experience.
• We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents.
Location
The position is home-based with travel. Ideally, you will be located within your country and able to travel with ease, as your main marketing activities will be held in this area (where agents are based).
Other Information
Please note this position is only available on our consultancy agreement.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.
Location: Ahmedabad, India
Workplace: fully
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia.
Requirements
Essential Criteria
• You will have experience in international student recruitment for higher education.
• You have an established and relevant agency network and solid relationships with key stakeholders within these agencies.
• A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting.
• You will have developed and trained education agents on how to promote the brand you represent.
• You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities.
• You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities.
• You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships.
• You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry.
• You will be a highly motivated individual who strives for success in all areas.
• You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera.
Desirable Criteria
• Salesforce or database management experience.
• We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents.
Location
The position is home-based with travel. Ideally, you will be located within your country and able to travel with ease, as your main marketing activities will be held in this area (where agents are based).
Other Information
Please note this position is only available on our consultancy agreement.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11644 Healthcare Sales & Patient Engagement Specialist
Independent Contractor – CPT-11644 Healthcare Sales & Patient Engagement Specialist Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are looking for a Sleep Care Advisor to engage prospective patients and help convert their interest into action.
This is primarily a sales role with a customer service component. You will communicate with prospective patients who have expressed interest in sleep apnea testing or treatment and guide them toward the appropriate next step, such as purchasing a diagnostic home sleep test or submitting an existing sleep study for medical review.
The role is fast-paced and conversion-driven. You will manage a high volume of leads through phone, email, and SMS while providing a positive patient experience. The team handles approximately 3,500–4,000 patient leads per month, making consistent follow-up, organization, urgency, and strong sales skills essential.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Sales and Lead Conversion
Engage inbound leads through phone, email, and SMS.
Convert prospective patients into completed sleep test purchases or submissions of existing sleep study results.
Communicate the value of Daybreak’s sleep testing and treatment pathway.
Address questions and objections and motivate patients to take the appropriate next step.
Execute consistent outreach and follow-up strategies to minimize lead drop-off.
Work toward established conversion goals and key performance indicators.
Pipeline Management
Manage a high volume of patient leads and interactions in Salesforce.
Prioritize outreach based on lead status, engagement, and likelihood of conversion.
Consistently follow up with unresponsive leads to recover potential opportunities.
Maintain accurate documentation while balancing productivity and patient experience.
Performance Management
Track outreach activity, lead engagement, conversion rates, completion rates, and other performance metrics.
Review results and adjust outreach strategies to improve performance.
Take ownership of individual results and continuously improve based on feedback.
Patient Engagement
Build trust with prospective patients through clear, empathetic, and confident communication.
Guide patients through the steps required to move forward with their care.
Identify barriers preventing patients from progressing and help resolve them.
Escalate clinical or operational questions to the appropriate teams when necessary.
Collaboration and Process Improvement
Collaborate with Clinical, Customer Experience, Marketing, and other internal teams to improve messaging, workflows, and conversion strategies.
Maintain accurate patient and lead information in CRM and patient management systems.
Share insights from patient conversations to help improve the overall patient journey and sales funnel.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
2+ years of experience in sales, lead generation, customer engagement, or another performance-driven role.
Strong sales mindset with a focus on targets, conversions, and measurable results.\
Confident communicating and selling through phone, email, and SMS.
Strong ability to build rapport, communicate value, handle objections, and encourage prospects to take action.
Persistent and comfortable conducting multiple follow-ups with leads.
Able to manage a high-volume pipeline in a fast-paced environment.
Highly organized with strong attention to follow-up and documentation.
Comfortable receiving feedback and being accountable for performance goals.
Comfortable using CRM and patient management systems.
Salesforce experience is a plus.
Healthcare, inside sales, or direct-to-consumer sales experience is a plus.
Bachelor’s degree preferred; equivalent professional experience will also be considered.
Ideal Candidate
The ideal candidate is sales-minded, persuasive, persistent, organized, and results-driven. They are comfortable working toward conversion targets, managing a large volume of leads, handling objections, and following up consistently while maintaining an empathetic and patient-focused approach.
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
CRM / Patient Management Systems
Salesforce
Phone and VoIP Communication Platforms
Email and SMS Communication Tools
Microsoft Office
Microsoft Teams
AI-Assisted Productivity Tools
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday–Friday, Tuesday- Saturday, or Wednesday-Sunday
Daily Working Time:
Candidates must be available for one of the following schedules:
Monday-Friday, 9:00 AM-6:00 PM PT
Tuesday-Saturday, 9:00 AM-6:00 PM PT
Wednesday-Sunday, 9:00 AM-6:00 PM PT
Availability Requirements:
Candidates must be available to work a fixed U.S. Pacific schedule, including potential weekend shifts, based on business needs.
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 40 hours/week/VA
Daily Working Time:
Candidates must be available for one of the following schedules:
Monday-Friday, 9:00 AM-6:00 PM PT
Tuesday-Saturday, 9:00 AM-6:00 PM PT
Wednesday-Sunday, 9:00 AM-6:00 PM PT
Scheduled Working Days: Monday–Friday, Tuesday- Saturday, or Wednesday-Sunday
REPORTING TO/POC: To Be Determined
Number of VAs: 2
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Excellent Spoken and Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Bucharest; Cluj; Remote-Brasov; Iasi; Remote-Targu Mures; Remote-Constanta; Remote-Craiova; Sibiu; Remote-Timisoara
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
Your mission
As a Senior Business Development Representative, German Speaker, you will create and qualify pipeline across enterprise and commercial targeted accounts, through both inbound and outbound. You’ll engage decision makers, run account-based outreach, and hand Account Executives well-qualified opportunities that turn into sales accepted opportunities (SAOs).
You’ll be part of UiPath’s International BDR team, based in our Bucharest hub and reporting to the BDR Director within the International BDR organization. You will work closely with the Regional Vice Presidents and Account Executives, agreeing which accounts to target and how to approach them, and you’ll partner with Marketing on campaigns and events. You’ll be measured on quarterly targets, and your work contributes directly to the region’s pipeline.
Please note: This is a 12-month fixed-term contract through a third-party partner, with the possibility of conversion to a permanent role depending on performance and business needs.
WHAT YOU'LL DO AT UIPATH
- Prospect into enterprise and commercial targeted accounts using account-based, multi-channel outreach (calls, email, LinkedIn)
- Qualify and follow up on inbound leads and Contact Us requests from your accounts within agreed SLAs
- Agree target account lists and outreach strategy with your RVPs and AEs, and run outbound on documented sales plays
- Qualify opportunities using BANT, including budget and next steps, and run a clear handoff to the AE
- Support events and campaigns: invite net-new prospects and follow up according to the agreed follow-up plan
- Keep Salesforce accurate and complete, including disqualification and decline reasons, so Marketing and Sales can improve targeting
- Use AI tools to research accounts, personalise outreach and increase productivity.
- Share best practice and coach junior BDRs in the team
WHAT YOU'LL BRING TO THE TEAM
- Fluency in German (written and spoken)
- Fluency in English (written and spoken)
- Experience in business development, inside sales or a similar customer-facing role, ideally in B2B software or technology
- Confidence engaging senior decision makers and running consultative discovery conversations
- Commercial judgement: you can spot real buying signals and qualify accordingly
- Strong organisation and CRM discipline, with a focus on outcomes
- A collaborative approach across Sales and Marketing
- Alignment with UiPath’s values:
- Open: clear communication across teams
- Driven: high-energy, resilient and committed to excellence
- Curious: inquisitive, with a strong problem-solving mindset
- Smart: keeps pace with industry trends and innovations
- Responsible: manages priorities well and thrives in a team
What’s in it for you
A structured onboarding programme (BDR Fast Start) and a clear career path from the Bucharest hub into regional sales roles or other supporting functions.
Main changes from the original
- Scope matches the senior layer: enterprise and targeted commercial accounts, inbound and outbound, account-based. The long tail is left to juniors
- Reporting line and location: Bucharest hub, within the International BDR organization, rather than “sitting within the sales team, reporting to the Business Development Director”, since the reporting line may change
- Marketing tasks removed: lead scoring, intent signals, building nurture sequences and creating collateral are Marketing’s job. BDRs follow documented sales plays instead of producing materials
- SQLs replaced with SAOs, the metric stakeholders use in your model
- Added: RVP calibration, BANT handoff, event follow-up plans, CRM reason codes, Fast Start onboarding and the career path
#LI-CS1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: London, United Kingdom; Berlin, Germany
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for a highly skilled and innovative Software Sales Value Engineer to join our sales team. The ideal candidate will possess a unique blend of technical expertise, sales acumen, and customer-centric focus to help our clients realize the full value of our software solutions. This role is instrumental in driving customer success by aligning our products with their business needs, demonstrating the value proposition, and guiding them through the sales process to achieve mutually beneficial outcomes.
Solution Consulting: Collaborate with sales Account Directors and prospective clients to understand their business objectives, challenges, and requirements. Translating them into tailored software solutions.
Value Discovery: Conduct deep-dive discovery sessions with clients to uncover their key pain points, value drivers and articulate how our software can address their specific needs and deliver measurable value.
Value Proposition Development: Develop compelling value propositions, business cases, and ROI analyses to demonstrate the tangible benefits and return on investment (ROI) of our software solutions, tailored to the unique needs of each client.
Support Solution Demonstration: Leverage technical expertise to deliver persuasive and insightful software demonstrations, proofs of value (POVs) that showcase the value and capabilities of our software solutions in solving client challenges and driving business outcomes.
Technical Validation: Work closely with product management and engineering teams to validate technical feasibility and alignment of proposed solutions with client requirements, ensuring a seamless transition from pre-sales to implementation.
Sales Enablement: Provide ongoing training, guidance, and support to sales teams on positioning, messaging, and selling software solutions based on value-based selling principles, industry best practices, and competitive differentiation.
Customer Advocacy: Serve as a trusted advisor and advocate for clients throughout the sales cycle, building strong relationships, addressing concerns, and proactively addressing any technical or business-related issues to ensure customer satisfaction and retention.
Continuous Improvement: Stay abreast of industry trends, market dynamics, and competitive landscape, and actively contribute insights and feedback to product development, marketing, and sales strategies for continuous improvement and innovation.
Requirements
Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field.
3 to 5 years of experience in enterprise technical sales, solution consulting, or pre-sales engineering roles within the software industry.
Deep understanding of software architecture, cloud technologies, and SaaS solutions, with the ability to translate technical concepts into business value propositions.
Proven track record of successfully delivering complex software demonstrations, POCs, and value-based presentations to diverse audiences, including C-level executives and technical stakeholders.
Strong analytical and problem-solving skills, with the ability to assess client needs, analyze data, and develop strategic recommendations to drive sales outcomes.
Excellent communication in
both German & English
, presentation, and interpersonal skills, with the ability to build rapport, influence decision-makers, and navigate complex sales cycles.
Self-motivated, results-driven, and customer-focused with a passion for driving customer success and achieving business objectives.
Familiarity with sales methodologies, CRM systems (e.g., MEDDPICC, Salesforce), and project management tools is a plus.
Relevant certifications such as Microsoft Certified: Azure Solutions Architect, or equivalent are advantageous.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus, company stocks and regular salary reviews
Premiums for the private pension plan (
BAV
) up to the maximum amount are topped up by TeamViewer
Public transport friendly
offices
Option to
lease an e-bike
(Germany only)
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time with up to 50% home office
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the US and Canada.
The Opportunity:
Grafana Enterprise is our composable observability platform focused on large-scale operators with security and regulatory requirements who need to self-operate their observability solutions. Grafana Enterprise features are also part of our Grafana Cloud service. Grafana Cloud is an integrated suite of observability applications offered as a service. It allows our customers to leverage the best open source observability software, including Prometheus, Mimir, Loki, and Tempo, without the overhead of installing, maintaining, and scaling their own observability stack.
The Grafana Enterprise team is a diverse team of expert technologists working remotely from around the globe. The team focuses on innovative solutions to large-scale customer challenges and developing solutions that improve security, robustness, flexibility, multitenancy, and interoperability on behalf of our customers. We work across the larger Grafana Labs organisation and directly with external customers, including major cloud service providers and global enterprises running observability and build infrastructure at massive scale, to solve their most demanding distributed systems challenges. Our customers include software engineers, site reliability engineers, and platform operators at medium, large, and global enterprises.
As a company we are remote-only and global; we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Our meetings tend to happen between 14:00 and 17:00 UTC, but we are flexible and responsive to the needs of our engineers and our customers. We measure ourselves by our openness, helpfulness, and our shared successes.
We are looking for experienced software engineers who are passionate about distributed systems and building reliable, scalable backend infrastructure to join our growing team. Our backend is Go, and we build tools for people operating some of the world's largest observability and software delivery stacks. Backend Engineers at Grafana also contribute to open source communities.
What You’ll Be Doing:
Earning the trust of our large-scale operator customers to further Grafana's "big tent" philosophy of data accessibility and to meet clear business objectives
Designing and leading the development of backend services, distributed systems, and enterprise features at scale
Driving continuous improvement of our engineering culture through words and actions
Driving projects from initial ideation through the development lifecycle to production
Contributing to the scalability, reliability, security, and multi-tenancy of the Grafana platform trusted by some of the world's largest operators
Owning the operational health of our platform by participating in weekday 12h x 5d and separate weekend 24h x 2d on-call rotations. (Yes, we prioritize ops load reduction.)
Hiring and developing the best engineers to build the future of Grafana
Developing your skills as a thought leader to drive continuous improvement of engineering and operational practices across Grafana Labs
As we are remote-first, we provide guidance and meet regularly using video calls, so strong teamwork and excellent written and interpersonal communication skills are a must.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.
We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.
You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro).
What Makes You a Great Fit:
You work well as a communicative member of a team of engineering professionals.
You earn trust by saying what you mean and doing what you say.
You are customer focused and especially attuned to the needs of large-scale operators who rely on Grafana as critical infrastructure. You start with their needs and work backwards.
You insist on the highest standards and work to develop the skills and knowledge of your fellow team members.
You take on complex distributed systems challenges, break them down into digestible problems, and leverage your team and organization to deliver.
You design modular solutions, deliver minimum loveable products, gather data and feedback, and then progress iteratively.
What will you be doing? (Role specifics)
As a Staff Backend Engineer, you will design and build the backend systems powering Grafana Enterprise — the platform trusted by the world's largest operators to run their observability and software delivery infrastructure.
Hiring and developing the best engineers we can to deliver the future of Observability.
Architecting and implementing distributed backend services in Go, with a focus on correctness, observability, and performance at scale
Designing APIs and service contracts used by thousands of enterprise operators and cloud service providers
Collaborating with Product and UX to shape features and partnering with frontend engineers to ship complete, end-to-end solutions
Driving scalability and reliability improvements that matter to large-scale operators running Grafana in regulated, high-availability environments
Engaging directly with large enterprise customers and cloud service providers to understand their requirements and translate them into robust engineering solutions
Advocating for our customers at every stage of the development lifecycle
What technical competencies are we looking for?
Deep professional experience writing production services, from ideation through to production operations at scale
Strong distributed systems fundamentals: replication, consistency models, partitioning, fault tolerance, and the trade-offs that come with operating at scale
Demonstrated experience designing and operating systems for large-scale, high-traffic, high-availability, or multi-tenant environments, ideally in the context of infrastructure, observability, or software delivery platforms
Professional experience building and consuming gRPC/protobuf APIs and designing clean service contracts across service boundaries
Strong database skills, such as PostgreSQL and/or MySQL; including schema design, query optimisation, and schema migrations at scale
Experience with large-scale CI/CD systems and build tooling, designing, operating, or integrating with continuous delivery pipelines that serve large engineering organisations or external operators at scale
Comfort working with Kubernetes and containerised deployment environments, including patterns for operating stateful workloads and multi-tenant clusters
Experience with observability tooling: OpenTelemetry, Prometheus metrics, structured logging, and distributed tracing
Familiarity with dependency injection patterns (e.g., Google Wire) and clean, testable service architecture
What are your "nice to have" technical competencies?
Experience with TypeScript and React for contributing to frontend features and collaborating closely with frontend engineers
Experience with Grafana's LGTM+ observability stack (Loki, Mimir, Tempo, Pyroscope, Alloy)
Prior experience at or building for large-scale cloud service providers, IaaS providers, or global enterprises with demanding SLA requirements
Experience designing or operating large-scale build infrastructure artifact registries, distributed build caches, hermetic build systems (e.g., Bazel), or developer platform tooling
In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the US and Canada.
The Opportunity:
Grafana Enterprise is our composable observability platform focused on large-scale operators with security and regulatory requirements who need to self-operate their observability solutions. Grafana Enterprise features are also part of our Grafana Cloud service. Grafana Cloud is an integrated suite of observability applications offered as a service. It allows our customers to leverage the best open source observability software, including Prometheus, Mimir, Loki, and Tempo, without the overhead of installing, maintaining, and scaling their own observability stack.
The Grafana Enterprise team is a diverse team of expert technologists working remotely from around the globe. The team focuses on innovative solutions to large-scale customer challenges and developing solutions that improve security, robustness, flexibility, multitenancy, and interoperability on behalf of our customers. We work across the larger Grafana Labs organisation and directly with external customers, including major cloud service providers and global enterprises running observability and build infrastructure at massive scale, to solve their most demanding distributed systems challenges. Our customers include software engineers, site reliability engineers, and platform operators at medium, large, and global enterprises.
As a company we are remote-only and global; we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Our meetings tend to happen between 14:00 and 17:00 UTC, but we are flexible and responsive to the needs of our engineers and our customers. We measure ourselves by our openness, helpfulness, and our shared successes.
We are looking for experienced software engineers who are passionate about distributed systems and building reliable, scalable backend infrastructure to join our growing team. Our backend is Go, and we build tools for people operating some of the world's largest observability and software delivery stacks. Backend Engineers at Grafana also contribute to open source communities.
What You’ll Be Doing:
Earning the trust of our large-scale operator customers to further Grafana's "big tent" philosophy of data accessibility and to meet clear business objectives
Designing and leading the development of backend services, distributed systems, and enterprise features at scale
Driving continuous improvement of our engineering culture through words and actions
Driving projects from initial ideation through the development lifecycle to production
Contributing to the scalability, reliability, security, and multi-tenancy of the Grafana platform trusted by some of the world's largest operators
Owning the operational health of our platform by participating in weekday 12h x 5d and separate weekend 24h x 2d on-call rotations. (Yes, we prioritize ops load reduction.)
Hiring and developing the best engineers to build the future of Grafana
Developing your skills as a thought leader to drive continuous improvement of engineering and operational practices across Grafana Labs
As we are remote-first, we provide guidance and meet regularly using video calls, so strong teamwork and excellent written and interpersonal communication skills are a must.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.
We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.
You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro).
What Makes You a Great Fit:
You work well as a communicative member of a team of engineering professionals.
You earn trust by saying what you mean and doing what you say.
You are customer focused and especially attuned to the needs of large-scale operators who rely on Grafana as critical infrastructure. You start with their needs and work backwards.
You insist on the highest standards and work to develop the skills and knowledge of your fellow team members.
You take on complex distributed systems challenges, break them down into digestible problems, and leverage your team and organization to deliver.
You design modular solutions, deliver minimum loveable products, gather data and feedback, and then progress iteratively.
What will you be doing? (Role specifics)
As a Staff Backend Engineer, you will design and build the backend systems powering Grafana Enterprise — the platform trusted by the world's largest operators to run their observability and software delivery infrastructure.
Hiring and developing the best engineers we can to deliver the future of Observability.
Architecting and implementing distributed backend services in Go, with a focus on correctness, observability, and performance at scale
Designing APIs and service contracts used by thousands of enterprise operators and cloud service providers
Collaborating with Product and UX to shape features and partnering with frontend engineers to ship complete, end-to-end solutions
Driving scalability and reliability improvements that matter to large-scale operators running Grafana in regulated, high-availability environments
Engaging directly with large enterprise customers and cloud service providers to understand their requirements and translate them into robust engineering solutions
Advocating for our customers at every stage of the development lifecycle
What technical competencies are we looking for?
Deep professional experience writing production services, from ideation through to production operations at scale
Strong distributed systems fundamentals: replication, consistency models, partitioning, fault tolerance, and the trade-offs that come with operating at scale
Demonstrated experience designing and operating systems for large-scale, high-traffic, high-availability, or multi-tenant environments, ideally in the context of infrastructure, observability, or software delivery platforms
Professional experience building and consuming gRPC/protobuf APIs and designing clean service contracts across service boundaries
Strong database skills, such as PostgreSQL and/or MySQL; including schema design, query optimisation, and schema migrations at scale
Experience with large-scale CI/CD systems and build tooling, designing, operating, or integrating with continuous delivery pipelines that serve large engineering organisations or external operators at scale
Comfort working with Kubernetes and containerised deployment environments, including patterns for operating stateful workloads and multi-tenant clusters
Experience with observability tooling: OpenTelemetry, Prometheus metrics, structured logging, and distributed tracing
Familiarity with dependency injection patterns (e.g., Google Wire) and clean, testable service architecture
What are your "nice to have" technical competencies?
Experience with TypeScript and React for contributing to frontend features and collaborating closely with frontend engineers
Experience with Grafana's LGTM+ observability stack (Loki, Mimir, Tempo, Pyroscope, Alloy)
Prior experience at or building for large-scale cloud service providers, IaaS providers, or global enterprises with demanding SLA requirements
Experience designing or operating large-scale build infrastructure artifact registries, distributed build caches, hermetic build systems (e.g., Bazel), or developer platform tooling
In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates from US and Canada only (EST time zone).
The opportunity:
Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did.
It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities.
You'll join the
Product Analytics team
, a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role.
About the product:
The experimentation app is built on the Grafana App Platform:
Frontend:
a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels.
Backend:
Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management.
Feature flags:
integration with
OpenFeature
and the
OpenFeature Remote Evaluation Protocol (OFREP)
, Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator.
Statistics engine:
a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations.
Data:
experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources.
AI:
experiment authoring assisted by
Grafana Assistant
, which discovers relevant data and drafts the experiment configuration for a human to review.
What You’ll be doing:
Evolve the experimentation app from internal tool to product.
Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration.
Build the experimentation experience.
Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers.
Make instrumentation easier to adopt and trust
. Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts.
Connect experiments to the rest of Grafana’s user-experience stack.
Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see
why
a variant won, not only
that
it won.
Harden the statistics and analysis path.
Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results.
Use AI where it genuinely helps.
Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments.
Raise the engineering bar.
Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation.
Own what you ship.
Take part in on-call for the services you build, and support the internal teams that run experiments on them.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team.
Strong full-stack engineering experience.
You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices.
Experience building an in-house platform or integrating existing experimentation and A/B testing platform
(for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform).
Product and data intuition.
You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery.
Technical ownership.
You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively.
Operational responsibility.
You’ve been on call, supported software in production, and know how to make systems observable and debuggable.
Pragmatic AI usage.
You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed
and
quality.
Clear communication.
You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment.
Bonus Points For:
Hands-on experience with feature flags and OpenFeature.
A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch.
Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps.
Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes.
Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment.
Open source contribution or maintainership.
Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab.
Compensation & Rewards:
In US, the base compensation range for this role is USD $167,000 - $209,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
In this position, you'll play a crucial role in shaping our go-to-market strategy and driving data-informed decision-making within the EMEA region. This position sits at the intersection of sales, strategy, and operations, offering the opportunity to significantly impact Notion's growth trajectory. You'll work closely with sales leadership and cross-functional teams to optimize processes, deliver actionable insights, and support key strategic initiatives. You will report directly to the Head of Field Strategy & Operations.
This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Partner with EMEA leadership team to define and drive strategy (e.g. territory mapping, long-term account planning, geographic expansion) and results for the region by conducting insightful analysis on local EMEA markets and customers
- Support the regional rhythm of the business, including business reviews, forecasting, and pipeline management cadences. Ensure that our global operating priorities are executed thoughtfully locally balancing regional nuance with
- Support regional sales leaders and sales teams in achieving their goals by providing actionable insights and visibility to sales performance metrics
- Build reporting and presentations for EMEA sales leadership to update on the state of the business, both up and across the organization
- Act as a partner to the EMEA sales team, providing hands-on operational support to drive deals forward and advising with decision-making
- Enable smooth, efficient deal execution by supporting day-to-day deal operations, including opportunity hygiene, quote preparation, and coordination of approvals and internal handoffs, helping sellers navigate processes and remove friction throughout the deal lifecycle
- Partner with the GTM Systems team to continuously enhance our sales technology stack to provide both a best-in-class experience for our sellers and a robust sales data environment
- Work with cross-functional teams including Legal, Finance, Product, Marketing, etc. as the primary operational counterpart on behalf of the EMEA sales org
- Maintain and embed global sales policies, processes, and procedures, driving discipline with regards to strategy execution
- Support global planning process locally, including target setting, capacity modeling, territory carving, etc.
- Surface on-the-ground observations and insights to global sales and RevOps leadership
SKILLS YOU'LL NEED TO BRING:
- 5+ years of strategy, operations, and analytics experience with a track record of driving growth - working in sales operations, preferably in a high-growth SaaS environment
- Expertise to quickly drill down into the business funnel for outbound and inbound sales motions, and how that connects to revenue
- Excellent analytical and quantitative modeling skills; ability to analyze and interpret data, provide actionable insights, and deliver measurable results
- Expert proficiency with core sales tools (e.g. Salesforce, Gong, Outreach, etc.) and best practices for sales data management
- Ability to apply AI-powered tools to accelerate analysis, uncover trends, and translate complex sales data into actionable business insights. Comfortable framing analytical questions, iterating on prompts, and validating AI-generated outputs with sound business judgment and rigorous data checks, while handling sensitive information responsibly
- Strong collaborator, works well with stakeholders, gains trust, enjoys working with people
- Demonstrates a senior presence and can convey complex information to executives clearly and concisely; can resolve tradeoffs. Effective communicator across levels and audiences
- Hands on and proactive, with a builders mentality.
- Maintaining high ownership mentality, demonstrated by developing projects of >6-12 months length
- Notion power user or desire to learn -- prior Notion experience is not required, but you have the ability and desire to become a pro
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €111,000 - €130,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: UK - Office - London
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
As the FSI Named Account Manager, you will be at the forefront of driving high-value growth across a portfolio of our most strategic Financial Services and Insurance customers and prospects in the UK. In 2026, “scanning for vulnerabilities” is a baseline commodity; your mission is to help the UK’s banks,
insurers, asset managers, payments providers, and market infrastructure firms transition from reactive patching to proactive Continuous Exposure Management (CEM), evidence operational resilience, and secure the emerging AI frontier.
You will own a defined set of named FSI accounts, driving complex platform adoption across retail and commercial banking (including major institutions such as HSBC and Barclays), investment banking and capital markets, insurance and reinsurance, wealth and asset management, payments, and fintech. By unifying risk data across IT, Cloud, Identity, and Operational Technology (OT) using the Tenable One platform, you will help CISOs, CIOs, CROs, and Heads of Operational Resilience materially reduce cyber risk to their customers, their markets, and their firms.
This role requires an owner mindset — someone who combines high activity levels, strong channel execution, and cross-functional orchestration to expand our install base, deepen strategic partnerships, and close transformational deals within regulated financial institutions.
Your Opportunity:
Strategic Named Account Ownership
: Develop and execute high-touch account plans across your named FSI accounts, targeting new logo acquisition and deep account expansion across banking, insurance, capital markets, asset and wealth management, payments, and fintech organizations.
The Power of Presence
: While we embrace modern hybrid working models, we believe trust in financial services is built in person. You will spend time in the field (up to 50% UK travel) at customer offices and operations centres, conducting executive briefings, leading strategic workshops, and building rapport with senior security, technology, and risk leaders face-to-face.
Channel & Ecosystem Leverage
: Capitalize on Tenable’s channel-first model and the procurement routes used by regulated financial institutions. Collaborate hand-in-hand with leading UK VARs, Global System Integrators (GSIs), consultancies, MSSPs, and cloud marketplaces to co-sell, build joint pipeline, and navigate vendor onboarding, third-party risk, and procurement processes.
Sell the “Platform & AI” Vision
: Lead consultative engagements centered around the Tenable One Exposure Management Platform, leveraging Tenable’s latest AI thought leadership — including securing frontier AI models — to help CISOs, CTOs, CROs, and finance/procurement leaders map attack paths and quantify cyber risk in business and financial terms.
Master Complex Infrastructures
: Help FSI organizations bridge the gap between legacy core banking and mainframe estates, cloud-native workloads, and operational technology across key domains including retail and commercial banking, capital markets, insurance, payments, and data centre and facilities environments.
Cross-Functional Orchestration
: Act as the conductor of your named accounts by orchestrating local and global support resources including dedicated Enterprise Sales Engineers, Business Development, Partner Managers, and Executive Sponsors.
Predictable Execution & Pipeline Hygiene
: Maintain pristine CRM hygiene (Salesforce, Clari) and apply strict operational discipline to deliver accurate, data-backed forecasting and pipeline analysis, including visibility of customer budget cycles, regulatory deadlines, and procurement timelines.
What We're Looking For:
Proven FSI Track Record:
7+ years of enterprise B2B SaaS experience, with a demonstrably successful track record of meeting/exceeding quota by closing complex, multi-year, 6- and 7-figure deals within UK financial services and insurance or the FSI cybersecurity market.
Network
: Extensive and established network of contacts across your target FSI accounts.
Sales Methodology Expertise
: Deep working knowledge and disciplined execution of structured enterprise sales frameworks, specifically MEDDPICC (or MEDDIC), to qualify, manage, and accelerate complex multi-stakeholder FSI deals.
Channel-First Mindset & Procurement Savvy
: Strong working relationships and proven co-selling success alongside UK tier-one cybersecurity channel partners, distributors, GSIs, and consultancies serving financial institutions, along with familiarity navigating bank and insurer vendor onboarding, third-party risk assessment, and procurement processes.
The “Exposure” & AI Mindset
: Strong understanding of modern cyber threats, Zero-Trust frameworks, cloud security, and the emerging risk landscape surrounding AI adoption in financial services.
High EQ & Strategic Relationship Building
: Excellent listening and communication skills with the diplomacy required to navigate complex, matrixed financial institutions and move from “vendor” to “trusted security partner.”
Field-Driven & Self-Motivated
: High energy and a passion for being in front of FSI clients and partners, willing to travel across the UK (50%+ of the time) to drive engagement.
Technical & Regulatory Agility
: Comfortable hosting business-outcome discussions with senior FSI stakeholders, while staying agile on the regulatory and policy drivers impacting UK financial services, such as PRA/FCA operational resilience requirements (important business services and impact tolerances), PRA SS2/21 outsourcing and third-party risk management, the UK Critical Third Parties regime, EU DORA for firms with EU operations, Bank of England CBEST threat-led testing, PCI DSS, SWIFT CSP, and UK GDPR.
Why Tenable in 2026?
Undisputed Market Leader
: Consistently named an Exposure Management leader by Gartner, IDC, and Forrester.
AI Thought Leadership
: Pioneering cybersecurity solutions that secure the new AI frontier, supported by strategic industry partnerships and AI-driven platform innovations.
Unmatched FSI Portfolio
: Work with a best-in-class product suite including Tenable One, Tenable Cloud Security, Identity Exposure, and our market-leading OT Security platform.
Tangible Real-World Impact
: Help secure the institutions that safeguard customers’ savings, payments, and insurance protection, and strengthen the resilience of the UK’s financial system.
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We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
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Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
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