Вакансии

Location: New Delhi, India Workplace: hybrid We’re building a Content Design function from scratch and we need people who want to be a part of that. We see a Content Designer as a thinker and decision-maker, not as someone who operates at the text level only. Logic, scenarios, and solutions come first — everything else comes after. Key Responsibilities Work closely with Product Teams and take ownership of local support updates. Make sure that the right knowledge is there at the right time. Think scenario first, not just in answer templates or individual edits. Based on that, create clear and usable content: flow descriptions, articles, instructions, etc. Partner with local Support Teams: deliver knowledge updates, ask for feedback from real life, iterate, and improve. Help evolve content guidelines and standards. Skills, Knowledge & Expertise 1+ years of experience in either UX Writing, Content Design, or Knowledge Management. Basic experience with analyzing support tickets or customer journey mapping (CJM). Strong written communication skills and attention to detail, which you can demonstrate through your portfolio. Experience with iterating and improving content based on feedback, research, and data. Strong cross-functional collaboration skills. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid You will lead analytics for the Services cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas: Watchdocs (driver document verification and work with the compliance base), Trust & Safety (everything related to trust and safety in rides — incidents and safety features), Customer Support (both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance), Customer Experience (Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and Antifraud (protecting rides, transactions, ratings, and more from abuse across inDrive). You will build and manage a team that partners closely with product, operations, support, and compliance to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction. In this role, you will act as a strategic partner to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform. Key Responsibilities Own the analytics strategy and roadmap for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership Build, grow, and develop a team of 11+ (analysts) — hiring, mentoring, and setting quality standards across the cluster Lead Antifraud analytics : detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives Drive Trust & Safety analytics : measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers Oversee Customer Support analytics : assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance Lead CX analytics : connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions Guide Watchdocs analytics : the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience Define and standardize metrics, definitions, and monitoring across the cluster; ensure data quality in partnership with DWH, DS, and Engineering Establish best practices in experimentation (A/B testing), causal inference, forecasting, and effect measurement across the team Partner cross-functionally at the company level (Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders Skills, Knowledge and Expertise 6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses 2+ years of people management, leading teams of 10+ people, including other managers or team leads Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference) Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level Proficiency in BI tools (Tableau, Looker, Redash, or similar) Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences English proficiency at B2 or higher for international collaboration Nice to Have Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance Experience with fraud / risk modeling, anomaly detection, or safety analytics Familiarity with text / sentiment analysis for customer-feedback data Experience scaling analytics across multiple countries and verticals Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: New Delhi, India Workplace: hybrid inDrive is a global marketplace operating across 47 countries and 1,200+ cities, where riders set their price and choose between competing driver offers. Because every offer displays a pick-up ETA, accuracy directly drives matching—shaping which offer wins, what riders pay for speed, and whether drivers bid. As the founding PM of the Geo ETA squad, you will own the end-to-end arrival promise for rides and multi-leg deliveries. Sitting on top of core routing, you’ll manage display policies, post-acceptance revisions, and critical non-routing factors like driver reaction times and merchant prep. You’ll solve the core marketplace trade-off: balancing unpaid driver wait times from early arrivals against user churn from late ones. Key Responsibilities Surface & Vertical Ownership: Manage pick-up and drop-off ETAs across all ride-hailing, delivery, courier, and intercity surfaces—from pre-order screens and driver bid cards to active trip tracking, lock screens, and widgets. The "Kept Promise" Framework: Define exact early/late arrival thresholds for pick-ups and drop-offs using behavioral data (cancellations, complaints, reorders) and enforce counter-metrics (like unpaid driver wait time) so teams can't game accuracy by over-padding. Non-Routing Realities: Account for real-world operational delays that traditional route engines miss, including post-acceptance driver reaction time, finishing prior trips, merchant prep times, courier dispatch, and door-to-door handovers. Conversion vs. Lateness Balance: Solve the core business trade-off between over-quoting (which lowers upfront order conversion) and under-quoting (which leads to lateness, rider cancellations, and lost trust). Data Science & Model Governance: Act as the product owner for ETA models—specifying post-acceptance refiners, offline/online evaluation sets, fallback logic, and city-level cold-start strategies in close alignment with Data Science. Cross-Team & System Resilience: Route systematic road/speed defects back to the Geo Way squad (rather than building redundant speed models), log all shown ETAs across all surfaces for auditability, and ensure reliability on low-end hardware and spotty connections. Skills, Knowledge and Expertise 5+ years in Product Management within high-volume Mapping, Ride-hailing or Delivery business. Domain Expertise in Promises & Supply: Experience building time or availability promises (such as ETAs, delivery dates, dispatch/allocation, or capacity planning) that drive action for customers or operators. Behavior-Driven Thresholds: Proven ability to calibrate accuracy and quality standards directly against user behavioral data (e.g., cancellations, conversion rates, and retention). Advanced Experimentation: Ownership of rigorous experiment design—defining success/guardrail/exit criteria upfront, understanding statistical detection limits, and executing switchback or geo-split testing in interconnected marketplace environments. Technical & Data Science Collaboration: Strong analytical self-sufficiency (writing SQL and diagnosing metric movements), paired with experience specifying model evaluation/fallback strategies and identifying when simple rules outperform complex models. Two-Sided Marketplace & Stakeholder Management: Deep understanding of two-sided marketplace dynamics (balancing rider, driver/courier, and business outcomes) alongside the ability to push back on senior leadership requests using data-backed alternatives and safe testing paths. Communication: Business-fluent English proficiency (B2/C1+ or equivalent). Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We’re looking for a Senior DevSecOps Engineer to help us take our security work further through automation across SOC and DevSecOps processes. You’ll join AppSec Cheetahs, our team of ethical hackers. We look for vulnerabilities, strengthen application security, and share our knowledge with other engineers. In this role, you’ll build and improve security solutions, develop automation with Python, create and maintain CI/CD pipelines, and explore AI integrations to make security processes more efficient. It’s a great opportunity to combine your DevOps and Python expertise with Application Security, work on real security challenges, and have a direct impact on the security of our products. Key Responsibilities Integrate Security into CI/CD: Design, build, and maintain a secure CI/CD pipeline by integrating static (SAST), dynamic (DAST), and interactive (IAST) application security testing tools. Automation: Develop and implement automation for security processes, vulnerability management, and compliance checks to ensure continuous security feedback. Infrastructure as Code (IaC) Security: Secure IaC scripts (e.g., Terraform, CloudFormation) by scanning for misconfigurations and vulnerabilities before deployment. Tooling & Maintenance: Evaluate, implement, and manage security tools for vulnerability scanning, monitoring, and compliance. Mentorship & Advocacy: Act as a security champion within the organization. Mentor developers and operations teams on secure coding practices and DevSecOps principles. Skills, Knowledge and Expertise Experience: 5+ years of experience in a DevOps, Security Engineering, or a similar role, with at least 2 years focused specifically on DevSecOps. CI/CD Expertise: Proven experience with CI/CD tools such as Jenkins, GitLab CI, any else. Scripting Proficiency: Strong scripting skills in languages like Python, Bash, or Go for automation tasks. Cloud Platform Knowledge: Knowledge of at least one major cloud provider (AWS, Azure, or GCP) and its security services (e.g., AWS Security Hub, Azure Security Center, GCP Security Command Center). IaC Skills: Experience with Infrastructure as Code tools like Terraform, Ansible, or CloudFormation. Container Security: Strong understanding of containerization technologies (Docker, Kubernetes) and their security challenges, including securing container images and runtime environments. Security Tools: Familiarity with a wide range of security tools, such as SAST (e.g., SonarQube, Checkmarx), DAST (e.g., OWASP ZAP, Burp Suite), and vulnerability scanners (e.g., Trivy, Nessus). Soft Skills: Problem solving abilities, strong communication skills, and the ability to work collaboratively across different teams. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 70 700 EUR gross. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: onsite We are seeking a Group Lead (Supervisor) it will be responsible for the operational management of a team of users verification agents, ensuring service quality, efficiency, and achievement of key performance metrics. The role combines people management, process control, and data-driven decision-making, while acting as a bridge between frontline operations and business stakeholders. Key Responsibilities Direct management of a team of 20-25 support agents Shift supervision and real-time workload management Task distribution and queue monitoring to ensure SLA compliance Workforce planning: scheduling, vacations, and shift coverage Monitoring and analysis of key KPIs (AHT, SLA productivity, etc.) Regular 1:1 meetings, performance reviews, and feedback sessions Identifying performance gaps and implementing improvement plans Coaching and mentoring team members Quality assurance oversight and calibration with QA teams Ensuring adherence to internal policies, procedures, and compliance standards Identifying process inefficiencies and driving improvements Onboarding and continuous training of agents Development of training materials and knowledge base contributions Supporting skill development and career growth within the team Skills, Knowledge & Expertise Bachelor’s degree in Management, Business, Data Analysis or related field Strong leadership and people management skills Analytical thinking and ability to work with performance metrics Excellent communication and stakeholder management skills Problem-solving and decision-making abilities Advanced user of Google Workspace (Sheets, Docs, Slides) English proficiency: B1 or higher Hybrid work model: two working days followed by two days off, with working hours from 8:00 a.m. to 8:00 p.m. Job Benefits Opportunity for advancement and upward mobility within the organization, allowing for increased levels of responsibility and growth within the company Hybrid work

Location: Mexico City, Mexico Workplace: onsite We are seeking a Group Lead (Supervisor) it will be responsible for the operational management of a team of users verification agents, ensuring service quality, efficiency, and achievement of key performance metrics. The role combines people management, process control, and data-driven decision-making, while acting as a bridge between frontline operations and business stakeholders. Key Responsibilities Direct management of a team of 20-25 support agents Shift supervision and real-time workload management Task distribution and queue monitoring to ensure SLA compliance Workforce planning: scheduling, vacations, and shift coverage Monitoring and analysis of key KPIs (AHT, SLA productivity, etc.) Regular 1:1 meetings, performance reviews, and feedback sessions Identifying performance gaps and implementing improvement plans Coaching and mentoring team members Quality assurance oversight and calibration with QA teams Ensuring adherence to internal policies, procedures, and compliance standards Identifying process inefficiencies and driving improvements Onboarding and continuous training of agents Development of training materials and knowledge base contributions Supporting skill development and career growth within the team Skills, Knowledge & Expertise Bachelor’s degree in Management, Business, Data Analysis or related field Strong leadership and people management skills Analytical thinking and ability to work with performance metrics Excellent communication and stakeholder management skills Problem-solving and decision-making abilities Advanced user of Google Workspace (Sheets, Docs, Slides) English proficiency: B1 or higher Hybrid work model: two working days followed by two days off, with working hours from 8:00 a.m. to 8:00 p.m. Job Benefits Opportunity for advancement and upward mobility within the organization, allowing for increased levels of responsibility and growth within the company Hybrid work

Location: Lima, Peru Workplace: hybrid We are looking for a Senior AdOps Specialist to architect and scale the advertising ecosystem for our global multi-vertical platform. This role is not just about trafficking; it is a growth-focused, technical leadership position designed for a professional who has managed massive scale at "Big 5" holding companies and top-tier publishers. You will bridge the gap between our Real-Time Deal (RTD) marketplace mechanics and a sophisticated Mobility Media Network (RMN), ensuring every ad impression delivers measurable incremental value. Key Responsibilities Enterprise-Scale Campaign Operations End-to-End Orchestration: Lead the launch and pacing of complex, multi-market campaigns across inDrive’s core ride-hailing and urban services verticals. Platform Mastery: Manage high-volume inventory using Google Ad Manager 360 (GAM360), ensuring precision in segmentation, targeting, and delivery. Retail Media Integration: Implement “digital shelf” strategies to optimize both on-site (in-app) and off-site (social/DSP) conversions. Quality Assurance: Establish rigorous "Big 5" agency-standard QA protocols to ensure 100% accuracy in tracking, brand safety, and creative rendering. Technical Implementation & Automation Workflow Engineering: utilize Python, SQL, and Scrapy to automate manual reporting tasks and audit partner revenue-share models for maximum profitability. Stack Management: oversee the integration of mobile monetization tools and coordinate technical needs with engineering teams for custom ad-product launches. Data Architecture: build advanced dashboards in Looker Studio and Redash that translate raw event data into actionable growth insights. Performance & Yield Optimization Strategic Experiments: execute continuous A/B testing on creative assets and landing pages to improve CTR and user behavior metrics across high-budget campaigns. Yield Management: monitor supply-side health, including fill rates, eCPM, and floor pricing, to maximize revenue without compromising the user experience of the inDrive app. Growth Consulting: act as an internal consultant for new product launches, adapting funnel structures for B2B AI startups or retail partners within the inDrive ecosystem. Qualifications 4+ years of experience in digital advertising, working with leading DSPs (The Trade Desk, DV360, Meta, TikTok) or publishers (500k+ DAU). Deep familiarity with marketplace-led advertising and last-mile conversion metrics. Strong business-oriented mindset, with understanding of the full campaign lifecycle, from commercial agreements and IOs through to campaign delivery, reporting, and post-campaign reconciliation. Strong understanding of web and app technologies (JavaScript, Flutter) with hands-on experience in ad tag implementation (GAM, GPT, native ads, HTML5 creatives). Experience with the ad request lifecycle, rendering, and click tracking. Experience debugging and troubleshooting ad delivery issues, including working with network logs, browser developer tools, and proxy tools such as Charles Proxy. Proficiency in Excel/Google Sheets for analysis and reporting. SQL is a plus. Google Ad Manager (GAM360) certification. Nice to have: Experience with mobile ad integrations (Android/iOS) using SDKs (e.g., Google Mobile Ads SDK). Hands-on experience independently implementing ad integrations across both web and in-app environments. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: hybrid We are looking for a highly driven Senior Head of Marketing to lead our growth and brand strategy across Mexico, Brazil, Chile and Central America. This role is critical in shaping how inDrive scales, connects with users, and strengthens its position as a fair and people-first mobility platform. Key Responsibilities Own and drive the end-to-end marketing strategy across the Region, focusing on Passenger Acquisition, Retention, and Brand Growth Translate business goals into integrated, full-funnel marketing plans , combining performance, brand, offline channels, and partnerships Drive customer-centric growth , deeply understanding user behavior, needs, and regional nuances across markets Lead the development of strong local brand positioning , ensuring consistency while allowing for cultural relevance Lead efficient allocation and optimization of marketing investments , ensuring measurable impact on key business metrics Build, lead, and inspire a high-performing, matrix-structured team across multiple markets Collaborate closely with cross-functional leaders (Product, Operations, Analytics, PR, etc.) to deliver scalable and impactful initiatives Continuously improve marketing effectiveness , leveraging experimentation, insights, and innovation Mentor and develop senior marketing leaders, fostering a strong leadership bench across the region Skills, Knowledge & Expertise 8+ years in digital consumer marketing, including 4–5 years in senior leadership roles Proven track record of building and scaling marketing teams , ideally in multicultural and matrix environments Strong experience with mobile-first products , preferably in ride-hailing, marketplaces, or high-growth tech companies Demonstrated success in developing and executing large-scale marketing strategies with clear business impact Strong leadership and stakeholder management skills, with the ability to influence senior executives Hands-on experience managing large marketing budgets with a focus on ROI and efficiency Highly data-driven , with the ability to turn insights into actionable strategies Fluency in English and Spanish Job Benefits A key leadership role in a fast-growing, global tech company redefining ride-hailing A collaborative and entrepreneurial environment where ideas are valued and ownership is encouraged The opportunity to shape the future of mobility and make a real impact Continuous growth through challenging, high-impact work Competitive compensation Clear path for career progression and leadership growth

Location: Mexico City, Mexico Workplace: onsite We are seeking a Group Lead (Supervisor) it will be responsible for the operational management of a team of users verification agents, ensuring service quality, efficiency, and achievement of key performance metrics. The role combines people management, process control, and data-driven decision-making, while acting as a bridge between frontline operations and business stakeholders. Key Responsibilities Direct management of a team of 20-25 support agents Shift supervision and real-time workload management Task distribution and queue monitoring to ensure SLA compliance Workforce planning: scheduling, vacations, and shift coverage Monitoring and analysis of key KPIs (AHT, SLA productivity, etc.) Regular 1:1 meetings, performance reviews, and feedback sessions Identifying performance gaps and implementing improvement plans Coaching and mentoring team members Quality assurance oversight and calibration with QA teams Ensuring adherence to internal policies, procedures, and compliance standards Identifying process inefficiencies and driving improvements Onboarding and continuous training of agents Development of training materials and knowledge base contributions Supporting skill development and career growth within the team Skills, Knowledge & Expertise Bachelor’s degree in Management, Business, Data Analysis or related field Strong leadership and people management skills Analytical thinking and ability to work with performance metrics Excellent communication and stakeholder management skills Problem-solving and decision-making abilities Advanced user of Google Workspace (Sheets, Docs, Slides) English proficiency: B1 or higher Hybrid work model: two working days followed by two days off, with working hours from 8:00 a.m. to 8:00 p.m. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Rabat, Morocco Workplace: hybrid We’re building a Content Design function from scratch and we need people who want to be a part of that. We see a Content Designer as a thinker and decision-maker, not as someone who operates at the text level only. Logic, scenarios, and solutions come first — everything else comes after. Key Responsibilities Work closely with Product Teams and take ownership of local support updates. Make sure that the right knowledge is there at the right time. Think scenario first, not just in answer templates or individual edits. Based on that, create clear and usable content: flow descriptions, articles, instructions, etc. Partner with local Support Teams: deliver knowledge updates, ask for feedback from real life, iterate, and improve. Help evolve content guidelines and standards. Skills, Knowledge & Expertise 1+ years of experience in either UX Writing, Content Design, or Knowledge Management. Basic experience with analyzing support tickets or customer journey mapping (CJM). Strong written communication skills and attention to detail, which you can demonstrate through your portfolio. Experience with iterating and improving content based on feedback, research, and data. Strong cross-functional collaboration skills. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Cairo, Egypt Workplace: hybrid We’re building a Content Design function from scratch and we need people who want to be a part of that. We see a Content Designer as a thinker and decision-maker, not as someone who operates at the text level only. Logic, scenarios, and solutions come first — everything else comes after. Key Responsibilities Work closely with Product Teams and take ownership of local support updates. Make sure that the right knowledge is there at the right time. Think scenario first, not just in answer templates or individual edits. Based on that, create clear and usable content: flow descriptions, articles, instructions, etc. Partner with local Support Teams: deliver knowledge updates, ask for feedback from real life, iterate, and improve. Help evolve content guidelines and standards. Qualifications 1+ years of experience in either UX Writing, Content Design, or Knowledge Management. Basic experience with analyzing support tickets or customer journey mapping (CJM). Strong written communication skills and attention to detail, which you can demonstrate through your portfolio. Experience with iterating and improving content based on feedback, research, and data. Strong cross-functional collaboration skills. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid Intercity covers intercity rides and parcel delivery in 35+ countries across LATAM, MENA, Central and South Asia, and Southeast Asia. Key Responsibilities Develop features for passenger and driver client apps. Work with geolocation, maps, and real-time order statuses. Run A/B experiments, manage feature flags, and implement analytics events. Do code reviews, write tests, and co-design solutions with backend and iOS engineers. Build with AI tools (Claude Code, Copilot) as part of an AI-First approach. Skills, Knowledge and Expertise 3+ years of commercial Android development with Kotlin. Good knowledge of Coroutines, Flow, MVVM/MVI and DI (Dagger/Hilt). Experience with Jetpack Compose. Experience working with multi-module projects and Gradle. Understanding of networking, caching and working with unstable connections. Experience with unit testing. English level: B1+. Nice to have: Experience with maps and geo services, such as Google Maps or 2GIS. Experience with Play Integrity, fake GPS protection or other anti-fraud solutions. Experience with Spec-First or AI-assisted development. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid The QA Load team is responsible for the performance and scalability of services across their entire lifecycle — from Go/No-Go decisions before launch to working with real production traffic. We design and execute load tests, model real-world usage scenarios, identify and eliminate bottlenecks in backend systems, databases, messaging, and infrastructure, and work closely with SRE, DevOps, and product engineering teams. The role focuses on systematic performance improvement: building load-testing infrastructure, automation and CI/CD quality gates, performance analysis and experimentation, and translating technical metrics (latency, RPS, p95/p99) into clear business impact. Our goal is to make performance a core aspect of product quality and ensure the stable operation of high-load, geo-distributed systems. Key Responsibilities Performance Audits & Integration Support: Go/No-Go decisions with our stakeholder about launches services before integrating them into our ecosystem and integrations support (audit APIs, web, databases, caches, message brokers) Design&Execute Load Tests global strategy: Modeling of load testing scenarios (load, stress, soak, peak, find max tests), methodology and formation of non-functional requirements for system using k6, JMeter (DSL framework) Simulate real-world scenarios and traffic patterns to validate systems under production-like conditions (including high RPS, concurrency levels, data skew, and geo-distributed load) Load Modeling: Calculate and validate detailed load models – e.g. expected RPS, concurrent users, transaction volumes, and data distribution. Adjust these models to mirror peak and edge-case scenarios, ensuring our capacity planning is grounded in reality. Bottleneck Analysis & Fixes: Find, analyze, and fix performance bottlenecks. This includes: backend issues (CPU hotspots, memory leaks, GC pauses, thread pool exhaustion) DB inefficiencies (Aurora MySQL/RDS indexing, query locks, IOPS limits) messaging/queue back-pressure (Kafka partitioning, consumer lag, throughput limits) network constraints (latency, load balancer settings, timeouts) Work hands-on with SRE, DevOps, and Backend teams to implement optimizations and verify the improvements. Prepare for Production Traffic: Ensure services are production-ready. Drive capacity planning exercises and stress tests to determine scaling lag/limits and failure modes. Verify that services can gracefully handle traffic spikes or component failures without violating SLAs or SLOs. Help partners configure autoscaling policies for sustained performance Loadtesting Infrastructure Setup&Tuning: Set up, audit, and operate performance testing infrastructure for our services load testing automation and geo-distributed load generator to simulate production traffic Performance Analysis & Experimentation: Approach performance issues with an performance analyst/architect mindset – form hypotheses, design experiments, run tests, and draw conclusions to configuration infrastructure and fix backend code. For example, if latency is high, hypothesize the cause (e.g. database index missing), test the hypothesis, and then make a the fix. Repeat this iterative process to methodically improve system performance. Business Impact Translation: Translate technical performance insights into business risks and opportunities. For instance, demonstrate how reducing latency or improving p95 response time can increase conversion rates or GMV. Communicate these insights to both engineers and non-technical stakeholders to underline the business value of performance work. Observability & Monitoring: Utilize observability tools to monitor performance during tests. Set up dashboards and alerts in Grafana/Prometheus and other systems (e.g. New Relic, Dynatrace, Zabbix, ELK Stack, Coroot), analyze traces and logs. Use few methods to interpret results and guide troubleshooting. Performance Tooling: Build internal performance tooling in Golang: Design and maintain internal tools for automation performance testing and analysis Load as a Service for product teams: traffic generators, load managers, mocks, test stubs, data feeders, and helper services used across partner integrations. Building load test scenarios to Jmeter (DSL framework) and k6 in JavaScript. Innovate on tooling to make load tests easier to create, run, and analyze for the whole team. CI/CD Integration: Integrate performance tests into our CI/CD pipeline as QG. Automate load tests run to every new integration or code change is evaluated for performance regressions. Ensure that build pipelines can catch and flag performance drops (e.g. increased response times, higher resource usage) before changes reach production. Reporting&Communication: Prepare executive-ready performance reports for engineering teams and C-level stakeholders. Highlight key metrics (p95/p99 latency, throughput, error rates, saturation signals) and identify primary scalability bottlenecks across services, databases, caches, and messaging systems, and compare results against SLOs and capacity targets. Provide clear root-cause explanations and actionable recommendations, including performance vs cost trade-offs, to support production readiness and Go/No Go decisions. Performance Culture: Champion a culture where performance = product quality. Educate and influence teams to treat performance testing as an integral, continuous part of the development lifecycle rather than a one-time task. Share best practices and success stories, ensuring that performance considerations are baked into design, coding, and testing processes from the start. Conducting production load and traffic validation experiments with full ownership of risk assessment, blast radius control, observability, and rollback procedures. Work with geo-distributed, high-load systems (200k+ RPS) and latency-sensitive mobile flows Set up production-like performance environments in AWS Conducting and modeling load tests in production Performance analytics → hypotheses → experiments → fixes → measurable business impact (latency, conversion, GMV) Skills, Knowledge and Expertise 5+ years in Performance/SRE/Load Testing Strong programming skills in Golang/Kotlin/Java Strong k6 or JMeter DSL - Performance Testing Mastery: Hands-on expertise with modern load testing tools, especially k6 and/or JMeter (and their scripting DSL). Deep understanding of performance best practice – you know when to apply load testing vs stress testing vs soak testing, and how to interpret the results of each. Hands-on experience with AWS infrastructure on for high-load systems: EKS, EC2, Auto Scaling Groups, ALB/NLB, VPC, subnets, routing, security groups Designing and tuning autoscaling strategies for compute (KEDA/Karpenter/Cluster Autoscaler, EC2 scaling policies) Understanding network performance characteristics: latency, cross-AZ traffic, NAT/egress limits, load balancer behavior under high RPS Profiling Golang, Kafka, Redis, DB tuning experience Automation loadtesting and make QG (JVM languages and Go) SRE mindset (RED/USE, SLO, error budgets) Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Manchester, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Company Deliveroo is a multi-award winning, international food business and one of the most successful recent technology companies to come out of the UK.  We are on a mission to transform the way customers eat, just as Airbnb has for travel and Amazon has for e-commerce. Our aim is to bring great food to customers as fast as possible and in less than 30 minutes. Whether you want Pad Thai in the evening, a salad at lunch or forgot some key grocery items, we’ve got it covered. The Team The Small Medium Business (SMB) teams are responsible for Deliveroo’s relationships with thousands of independent restaurant and retail partners that operate on the Deliveroo marketplace in a number of markets across Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. The Sales team is the start of our funnel, consisting of inbound and outbound teams for all of Deliveroo’s EU markets (UK, Ireland, France, Italy and Belgium), across the restaurant, grocery and retail verticals. The Role As a Sales Operations Manager you will oversee and develop high-performing operational teams while designing and delivering long-term strategic frameworks to enhance commercial performance. As an Operations Manager, you will work closely with the function leads to ensure the operation is both efficient and high performing. You will strive for excellence by understanding stakeholder requirements and support on delivering operational initiatives that drive performance. Based in Manchester, 3 days a week onsite. Core Responsibilities Operational Leadership Guide daily activities across operational functions, ensuring quality and quantity of sales volume, adherence to performance targets, and seamless cross-team collaboration Championing change and leading on identifying new ways of working in collaboration with other Deliveroo functions to ensure we have the right tools and content to support our agents in delivering the right partner outcomes Coach, mentor, and develop team members, cultivating an inclusive and accountable environment focused on continuous improvement. Strategic Planning Define and translate medium to long-term strategies into actionable business plans that drive commercial objectives—such as revenue growth, profitability, and efficiency. Monitor KPIs and financial metrics, using insights to adjust processes, manage risk, and support strategic decision-making and effective planning processes Collaborate with senior leadership to align commercial strategy with operational capabilities and resource allocation Stakeholder Engagement & Communication Drive transformation and continuous improvement initiatives, integrating new technologies and operational models that support commercial targets. Communicate strategic plans, performance trends, and operational insights to executive teams, commercial partners, and frontline staff What You’ll Be Doing Supporting the day-to-day Contact Centre operations ensuring the teams are set up for success in order to deliver our monthly, quarterly and annual commercial objectives Designing and implementing new strategic initiatives across the centre ensuring cross functional alignment and coaching teams to embed new ways of working. Delivering the operational strategy for the EU hub, ensuring local programs are executed efficiently including but not limited to implementation of product launches, identifying skill gaps, creating and implementing local incentives that drive performance. Championing change and leading on identifying new ways of working in collaboration with other Deliveroo functions to ensure we have the right tools and content to support our agents in acquiring new partners Partnering with the central teams to build robust plans that support driving change in the hub; through better engagement, improved efficiencies or increased capabilities. Acting as a mentor and senior lead to junior Team Leads. Collaborate with Learning and Development to ensure content of training materials and programmes is of maximum value to staff The Candidate This is a fast-paced role which will require an individual that can balance a number of competing priorities whilst remaining focused on core performance indicators. The candidate will be passionate about delivering initiatives that drive performance across the operation and will be someone who is innovative in their approach. The successful candidate will have a keen eye for detail and will be someone who has strong stakeholder management skills. The required skills include: Good organisational skills with the ability to balance multiple priorities in a live operational environment Strong written and verbal communication skills Proven ability to lead and deliver complex plans against deadlines ensuring a clear prioritisation model is implemented Strong eye to detail with proven ability to think outside of the box in order to create long term solutions A self-starter; proactive & always thinking of what the next step needs to be in order to future proof Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome The desired experiences include: Minimum 3 years of experience in function that is focused on driving performance improvements Minimum 5 years in people leadership roles Experience working within Contact Centre environments Experience within high velocity sales management role, able to gain insight from the ear test as well as through data and feedback Why Deliveroo? Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Executive Assistant, Legal, Public Policy & ESG San Mateo, CA | Hybrid - 2+ days per week in our San Mateo office Role Summary: Are you ready to step into the heart of PlayStation’s global Legal, Public Policy & ESG team and make a real impact? As the Senior Executive Assistant to the Senior Vice President & General Counsel at Sony Interactive Entertainment (SIE), you’ll do far more than manage calendars and schedules, you’ll be a trusted partner, culture-builder, and the glue that keeps a dynamic, global organization moving at full speed. This role is perfect for someone who thrives on variety and challenge. One day, you may be orchestrating a high-profile global legal summit or a creative offsite retreat; the next, you might be coordinating across time zones to ensure seamless collaboration between teams spanning continents. You’ll flex your project management skills, design memorable experiences that bring people together, and support a leader who is reshaping how Legal, Public Policy & ESG, drives impact at one of the world’s most iconic entertainment brands. Because our General Counsel’s role is global, you’ll work alongside a passionate, collaborative team that embodies innovation, creativity, and inclusion. If you’re energized by fast paced environments and want to help shape not just the future of PlayStation, but what’s possible at the intersection of law, tech, and entertainment, we’d love to hear from you. What You’ll Be Doing: Handle swiftly and without error a complex and ever-changing calendar for the General Counsel; prepare for and coordinate meetings, and schedule travel plans and accommodations for the Executive and the department, as assigned. Ensure a timely flow of information, obtain signatures and authorizations, answer and screen phone calls and manage correspondence and communication flow. Submit expense reports for the General Counsel and department team, as assigned. Process outside counsel invoices, sending communications on behalf of the General Counsel. Professionally represent the Executive through initial contact meetings or telephone conversations. Act as administrative liaison between the Executive and Sony groups, vendors, and industry contacts. Provide logistical support for department team meetings, events, and conferences, working in collaboration with Facilities, IT, and external parties. Function as a communications hub for department, staying current on, and publishing, as requested, team travel and holiday schedules with ability to locate and contact team members as needed. Serve as a helpful knowledge base for staff within the department, especially for process and procedures, and provide assistance in a hands-on, proactive manner. Liaise effectively with Executive Assistant counterparts and build strong working relationships with a wide range of company stakeholders at all levels. Continually improve processes and procedures to reduce work time and cost without compromising work quality. What We’re Looking For: 8+ years of relevant experience supporting a Senior Level Executive. Presentations: Ability to create compelling presentations with design sensibility and impact (i.e.: convert hand-drawn data on a notepad into a visually appealing PowerPoint slide). Relationships with Others: Works collaboratively and effectively with senior executives, other assistants, and internal and external partners; capable of bringing people together! Global Interaction: Ability to efficiently manage complex schedules across multiple time zones and to coordinate smoothly in various cultural settings. Communication and Contact: Communications effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside SIE. Process-oriented, with attention to detail and ability to prioritize. Ability to work in a fast-paced environment and independently on difficult projects with minimal supervision. Ability to maintain a high degree of confidentiality/discretion. Strong interpersonal skills, with a friendly, outgoing, and flexible manner. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $102,200 — $153,200 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Brazil, Colombia Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client The world's largest human resources consulting firm, headquartered in New York City, with main branches in 40+ countries. Over 25,000 employees operate internationally in more than 130 countries. Its services are used by 97% of Fortune 500 companies What You’ll Do Collaborate directly with business stakeholders and domain experts to understand their objectives, processes, constraints, and expected outcomes. Analyze business requirements, documentation, examples, templates, and other reference materials provided by stakeholders. Identify workflows and use cases that can be implemented or improved through Claude Code Skills. Design, implement, test, and maintain reusable Claude Code Skills. Create clear skill instructions, supporting scripts, reference materials, validation logic, and reusable workflow components. Translate complex or ambiguous business processes into structured, executable instructions for AI agents. Evaluate skill behavior using realistic scenarios, test cases, and acceptance criteria Improve the reliability, accuracy, usability, and maintainability of developed skills through iterative testing and stakeholder feedback. Technical leadership over the other engineers: review, direction, unblocking. What You Bring Strong hands-on experience using Claude Code in real software-development or business-workflow scenarios. Practical experience creating Claude Code Skills or comparable reusable capabilities for -AI coding agents. Strong understanding of modern AI engineering patterns, including agentic workflows, tool use, prompt engineering, context engineering, and structured instruction design. Proven hands-on software engineering experience and the ability to build, review, test, and maintain production-quality solutions. Ability to transform business requirements and domain knowledge into clear technical designs and executable workflows. Experience evaluating and improving non-deterministic AI solutions. Ability to own the technical shape of the whole capability, not individual skills: standards, shared components, evaluation and release strategy, backwards compatibility. Ability to define and enforce what a well-formed skill looks like, what belongs in shared infrastructure, and what gets rejected in review. Ability to make and justify platform‑level decisions - including choices around agent harnesses, integration architecture, and build‑versus‑adopt strategies, while providing clear technical rationale for foundational decisions that impact the entire platform Nice to have Hands-on experience with Claude Code, and specifically with authoring Claude Code Skills, plugins, or MCP servers. Evaluation tooling for LLM systems (promptfoo, LangSmith, custom harnesses). Consulting or professional services background. Domain exposure to HR technology, compensation & benefits, payroll, or workforce analytics. Experience building internal developer tooling or standing up a platform capability. Public artefacts: open-source agent tooling, published skills or plugins, conference talks, technical writing on agentic engineering. English level Upper-Intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: London, England About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Our Infrastructure teams build the foundation that engineers at Wolt, Deliveroo, and DoorDash build on: the compute, cloud, and networking capabilities that enable Engineering teams to develop, deploy, and run services at global scale. The EU Compute team has a specific focus on provisioning, scaling, and the efficient operation of GPU infrastructure for AI and ML workloads. This is an emerging space with plenty of greenfield opportunities. We're looking for a Staff Engineer to be a hands-on technical leader for this infrastructure work that crosses team and brand boundaries. You'll set direction for the platform, turn complex problems into deliverable plans, write and review production code, and help other engineers make sound decisions. It's an exciting time to join: we're building a global platform and the choices made now will shape how engineers across the company ship for years. What you’ll be doing You'll own some of the hardest infrastructure problems in the company and make the platform easier to operate and safer to build on. We’re determined to build great platform products and user experiences, and you’ll be pivotal in making this reality. Day-to-day in this role you’ll: Set technical direction for shared AWS and Kubernetes infrastructure, balancing reliability, security, developer experience, and cost. Lead substantial initiatives from design through rollout and operation, coordinating dependencies and decisions across Wolt, Deliveroo and DoorDash, focusing on workloads targeting GPUs. Evolve Kubernetes clusters, cloud networking, identity, and infrastructure provisioning to support growing and varied workloads. Build reusable Terraform patterns and self-service tooling that help teams provision infrastructure safely and consistently. Improve deployment and operational practices, including GitOps, observability, capacity planning, incident response and recovery. Use production signals and developer feedback to find platform friction, choose where to invest and measure whether changes actually help. Assist with supporting the platform, with deep focus on GPU infrastructure, as well as broad focus on compute in general. Gracefully sunset legacy infrastructure and tooling, and create strategies to reduce toil. Mentor engineers through design reviews, implementation and incidents, raising the quality of infrastructure work across teams. Our humble expectations Deep experience building and operating Kubernetes and AWS infrastructure in production. Familiarity with GPU workloads and orchestration is a plus. Strong software engineering skills: you use Go, Python or a similar language to build maintainable tools and automation. Experience with infrastructure as code (we use Terraform) and with designing systems that other engineering teams depend on. A track record of leading complex technical work across teams, including architectural decisions, delivery, and operational follow-through. You have the breadth to collaborate and design across team and domain boundaries, and the depth to have hands-on impact. Strong judgment on trade-offs in distributed systems, networking, security, reliability, and cloud cost. Clear communication, and the ability to bring people together around a practical technical direction. What we offer Scope and influence. Shape infrastructure used globally, while staying close to the engineering. Your work will help product teams ship services with greater ease and confidence. Real problems at global scale. Multi-cluster Kubernetes, AI / ML workloads, cloud networking, GitOps, and progressive delivery across a global company. Autonomy and ownership. Set direction and see it through from design to operation, with the backing of a global engineering organisation spanning Europe and the US. Growth. Room to expand your scope, whether through deeper technical leadership or broader cross-domain influence. Great people. Work with talented engineers and leaders in a diverse, international environment, mentoring and learning from others. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia You’re the kind of person who looks at a complex, deeply interconnected system and immediately wants to know how it functions and what would make it break. Focused on finding more than just bugs, you want to untangle dependencies and raise the bar for quality across the board. You're comfortable stepping up to take ownership and lead the charge when things get complicated. About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you’ll do DataGrip is our cross-platform IDE for databases, and its core functionality powers database tools across other JetBrains IDEs like IntelliJ IDEA, PyCharm, and PhpStorm. Because of the large size of this ecosystem, which spans many database systems, environments, and integrations, keeping our quality bar high is a complex, strategic challenge. You’ll take ownership of quality across these shared components and release processes. You’ll work closely with developers, DevOps, and product teams to map out expected behaviors, investigate hard-to-reproduce issues, and improve how we build and test. Your work will directly influence the reliability of tools used by millions of developers every day, making sure changes in one area don't unexpectedly break another. Day to day, you will: Lead QA activities, set priorities, and coordinate testing efforts across multiple teams and components. Investigate unclear, poorly reproducible, and cross-component issues to find the root cause. Analyze logs, test results, and user reports to spot broader quality patterns behind individual failures. Define test strategies and apply risk-based testing to manage release cycles safely. Work with developers and product teams to establish expected behavior when detailed specifications aren't available. Improve our QA processes and guide the team in making confident release decisions. What you’ll bring A high degree of independence and technical curiosity. Comfort taking ownership of complex problems and driving them to resolution. The ability to see the big picture and understand how changes in one area affect the rest of the system. A proactive approach to improving processes rather than just following them. Strong analytical thinking, with the ability to turn scattered logs and user reports into clear insights. The communication skills to bring different teams together and coordinate testing efforts smoothly. What you’ll need The proven ability to test complex, multi-component systems and navigate integration and end-to-end testing. Practical knowledge of relational databases and SQL. Experience leading QA activities and shaping test strategies for multiple products and release cycles. Familiarity with reading and debugging code (Java or Kotlin preferred) to troubleshoot deeply embedded issues. Hands-on experience writing or maintaining automated tests. The ability to navigate and troubleshoot CI/CD systems, test environments, and infrastructure (such as Docker, Kubernetes, or TeamCity). Experience investigating distributed systems, APIs, and service-to-service integrations using monitoring and logging tools. What success looks like Within your first few months, you’ll have a firm grasp of the DataGrip ecosystem and how its components interact across our IDEs. You’ll be independently identifying quality risks, setting clear testing priorities, and helping teams ship reliable releases without bottlenecks. Long-term, you’ll have established smoother QA workflows, making it easier for everyone to understand dependencies and catch cross-product issues before they reach our users. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work schedule. Enjoy the freedom to work from home or from the office. Extra time off. More days to relax, recharge, and do the things you love. Learning and development opportunities. Access to conferences, courses, and language classes. Relocation support. Assistance to help make your move as smooth and stress-free as possible. Free meals and snacks. Lunch and refreshments provided to keep you fueled. Health and wellness. On-site gyms or sports club stipends. Internal events. Company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-DNI We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.