Вакансии

Location: New York City Office COMPANY DESCRIPTION Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.   ROLE DESCRIPTION - Own the data engineering function end-to-end: build and maintain production pipelines from Tennr's application into Snowflake, ensuring reliability and performance at scale. - Lead EHR discovery and integration initiatives across ~5–10 healthcare systems. Understand what data is available, what integrations we have, evaluate technical tradeoffs, and build creative solutions to extract and ingest data into Snowflake. - Own Snowflake as our strategic data platform: architect instance setup, implement security best practices and governance, manage vendor relationships, and ensure zero data exposure. - Design and implement data models that transform raw data into usable assets. Surface and safely share that data across Tennr so internal teams can build their own analytics and tooling. - Implement comprehensive monitoring and alerting to detect pipeline issues quickly and resolve them with minimal business impact. - Explore innovative approaches to structure and extract insights from unstructured referral documentation, including potential AI-enabled models to unlock value from clinical text data. CANDIDATE QUALIFICATIONS - 3–5 years of experience in data engineering, with a strong track record of building and maintaining scalable data pipelines and infrastructure. - Proven expertise with Snowflake and modern cloud data platforms (e.g., AWS, GCP); hands-on experience with data pipeline tools and orchestration frameworks. - Strong understanding of healthcare data—claims, EHR systems, and data integration patterns—or demonstrated ability to quickly learn complex domain-specific systems. - Healthcare-data security awareness and familiarity with best practices (e.g., HIPAA considerations, data governance, compliance) is a strong plus. - Excellent problem-solving skills and comfort with complex, ambiguous integration challenges—not just standard connector configuration. - Outstanding communication skills, capable of articulating complex technical and healthcare concepts to a diverse audience. - A team player who thrives in collaborative environments and values diverse perspectives. - Prior experience in a startup or fast-paced tech environment is a plus. WHY TENNR? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week - Free lunch! Plus a pantry full of snacks.   BENEFITS - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer-funded 401(k) match - Competitive parental leave

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic is working on frontier AI systems that handle sensitive information at enormous scale. How we protect that data, and how we build privacy into our systems rather than bolting it on afterward, is central to our mission of building AI that is safe and beneficial. We’re looking for an experienced Incident Response Manager to own and evolve incident management within the privacy team. This is a senior-level specialization on the Technical Program Manager ladder, focused on how we detect, respond to, and learn from privacy incidents. These incidents involve personal data subject to GDPR, CCPA, HIPAA and similar laws, and to the contractual commitments Anthropic makes to its customers. You’ll be the driving force behind maturing and scaling our incident response lifecycle, from detection and triage through containment, remediation, and post-incident review. Critically, some of the highest-impact work in this role happens after the immediate response: gathering data on incident trends, reporting on patterns and root causes, and working cross-functionally across engineering, security, infrastructure, and product teams to ensure that broad fixes and systemic improvements are actually implemented. You will partner closely with Privacy Legal on notifiability and communications, and with the Privacy Program team on executive and board reporting; this role owns the engineering-side programme, its metrics and its follow-through. You won’t just manage incidents: you’ll make sure we get meaningfully better after each one. Key responsibilities Own the end-to-end privacy incident management program: detection workflows, response processes, escalation paths, communication standards, and remediation tracking. Serve as incident commander for privacy incidents, driving clear coordination across executive, engineering, security, legal, and other appropriate stakeholders. Establish and run incident commander rotations within privacy, ensuring clear ownership and effective coordination during incidents of varying severity. Drive post-incident accountability by defining how action items are captured, assigned, tracked, and completed across teams, ensuring follow-through on both tactical fixes and strategic improvements. Gather, analyze, and report on incident trends and patterns to surface systemic risks, recurring root causes, and areas where the organization is most vulnerable. Translate trend analysis into actionable cross-functional initiatives: partner with engineering, infrastructure, security, and product teams to prioritize and implement broad fixes and preventive improvements that address root causes rather than symptoms. Lead incident review forums (post-mortems, retrospectives) and ensure learnings are captured, socialized, and acted upon across the organization. Partner with Privacy Legal on breach and notifiability assessments against regulatory timelines, coordinate customer and regulator communications when required, and keep privileged and non-privileged records appropriately separated. Develop and maintain privacy incident response documentation, playbooks, runbooks, and training materials; keep them current as our products, data flows and obligations evolve. Partner with detection engineering to improve alert fidelity, reduce noise, and shorten time-to-detection for privacy events. Define, develop, and track incident management KPIs and report regularly to leadership. Support broad cross-functional training and initiatives to uplevel privacy awareness across the company (e.g. Tabletop exercises, training, talks). Minimum qualifications Have led or built incident response programs at a technology company, ideally in a high-growth or security-intensive environment. Have a demonstrated track record of turning incident data into organizational improvements: not just writing post-mortems, but driving the cross-functional work to implement systemic fixes. Are comfortable participating in on-call responsibilities and leading incident response during high-severity privacy events, including off-hours. Have experience building and scaling operational processes from the ground up in environments where structure didn’t previously exist. Excel at driving accountability and follow-through across multiple teams without direct authority—you know how to influence, track, and close the loop. Have strong analytical skills and experience with incident trend analysis, metrics reporting, and data-driven prioritization. Are highly organized with a knack for bringing structure to ambiguous, fast-moving situations. Have excellent communication skills, especially under pressure and when coordinating across technical and non-technical stakeholders, including executive leadership. Thrive in fast-paced environments where priorities shift and you’re often working with incomplete information. Preferred qualifications Have 7+ years of experience in technical program management, incident management, or security/privacy operations, with significant time spent in an incident response context. Are familiar with privacy regulation and breach-notification obligations (GDPR, CCPA, HIPAA or similar) and comfortable working with legal counsel under privilege, or have a legal background. Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $290,000 — $365,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: El Salvador; Colombia; Nicaragua; Honduras; Ecuador; Guatemala We are seeking an energetic, outgoing, and exceptionally personable Bilingual Virtual Front Desk & Insurance Specialist to serve as the vital front-line ambassador for a fast-growing U.S.-based mental health practice. Combining high-volume inbound/outbound phone management, patient scheduling, and light insurance verification support, this is a highly patient-facing, high-touch role. We are specifically seeking a candidate with an upbeat, warm, confident, and engaging phone demeanor in both English and Spanish. Rather than a passive assistant, the practice requires a self-directed problem-solver who takes complete ownership of patient inquiries, manages heavy call volumes with ease, and provides an compassionate, outstanding experience for individuals seeking mental health and TMS therapy services. Working Environment & Core Schedule Role Title: Bilingual Front Desk & Insurance Verifications/Auths Specialist Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, 9:00 AM – 6:00 PM EST (US Eastern Standard Time) Language Requirement: Fully Bilingual (Fluent English & Spanish - Non-Negotiable) Practice Specialty: Psychiatry, Mental Health & TMS Therapy Top 3 Daily Tasks High-Volume Front Office Communication: Handle high-volume inbound and outbound patient calls (50–150 calls per day) using Weave, delivering exceptional customer care, answering treatment inquiries, and scheduling appointments. Patient Scheduling & Intake Management: Manage provider calendars, guide prospective mental health and TMS therapy patients through the intake process, and assist with general administrative requests. Insurance Verifications & Authorizations (Support): Provide occasional, targeted support with verifying insurance eligibility, checking benefit coverage, and navigating payer portals as needed. Core Responsibilities Inbound & Outbound Phone Operations: Serve as the primary voice of the practice using Weave, answering patient calls, conducting follow-up outreach, and managing appointment confirmations, cancellations, and reschedules in English and Spanish. Patient Inquiry & Care Coordination: Warmly address non-clinical questions regarding psychiatry, TMS therapy, and mental health services, guiding patients smoothly into the practice's care pipeline. Administrative Front Desk Support: Maintain accurate patient records, organize digital intake workflows, update patient charts, and manage daily calendar tasks using Google Workspace tools and GoHighLevel. Insurance & Auth Support: Perform secondary insurance eligibility checks, verify coverage details on payer platforms, and assist with prior authorization documentation when necessary. Proactive Problem-Solving: Identify administrative bottlenecks, manage high call density with composure, and maintain high patient satisfaction across every interaction. Requirements Bilingual Fluency: Fluent, natural spoken and written English and Spanish. U.S. Practice Experience: Minimum 2+ years of direct experience supporting a U.S.-based medical practice in a front-office, administrative, or patient-coordination capacity. Engaging Phone Demeanor: A bubbly, upbeat, warm, and highly confident phone presence—capable of building instant rapport without sounding scripted, timid, or robotic. Phone & Scheduling Proficiency: Proven background handling inbound/outbound calls, patient scheduling, and customer service. Lead & Growth Mindset: Comfort making outbound calls to prospective patients, addressing barriers to care, and guiding leads toward booking appointments. Problem-Solving Ability: Proven track record of working independently, following through on tasks without constant direction, and bringing solutions to operational challenges. HIPAA Compliance & Setup: Strong understanding of HIPAA guidelines and a quiet, private, HIPAA-compliant home workspace equipped with a high-speed computer setup and a clear noise-canceling headset. Strongly Preferred Lead Conversion & Sales: Background in patient acquisition, medical sales, or lead conversion. Specialty Practice Models: Direct experience in Direct Primary Care (DPC), Concierge Medicine, Medical Spa, Wellness, or Cash-Pay practice environments. Membership Billing: Hands-on experience with recurring membership billing models and membership CRM/lead management platforms. Ideal Candidate Profile You are a vibrant, articulate, and resourceful bilingual coordinator who loves connecting with people over the phone. You treat every patient and prospective lead like a VIP, take immense pride in keeping clinic workflows organized, and take full ownership of helping a medical practice grow.

Location: New York, NY; San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Design and deliver production-grade AI agents for healthcare: You'll build and ship highly performant, reliable, and empathetic AI agents that handle sensitive patient and member interactions. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more—all while maintaining strict HIPAA compliance and the trust that healthcare demands. - Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments serving healthcare payers, providers, and platforms. - Partner with healthcare leaders: You'll work directly with executives and technical teams at health plans, provider networks, and healthcare technology companies to understand their most pressing challenges - from managing high call volumes to reducing administrative burden and building AI agents that transform how they operate at scale. - Navigate healthcare complexity: You’ll develop deep expertise in healthcare systems and workflows, including integrations across EHR and patient access platforms, payer and provider operations, and common healthcare data and interoperability standards. You’ll become fluent in the nuances of benefits and eligibility, claims and billing, scheduling and intake, and translate that understanding into exceptional, trustworthy AI experiences. - Build the future of the platform: Your direct work with healthcare customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development in healthcare. EXAMPLE PROJECTS These are examples of projects our healthcare team has worked on: - Build AI agents for major health insurance networks that handle detailed questions such as, "What's my co-pay for a primary care visit?" and "How many physical therapy sessions do I have left?" - Develop voice and chat agents for healthcare providers that help members find in-network specialists, check availability, and locate providers based on specialty or location; - Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics; - Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates; - Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility - all while maintaining HIPAA compliance and strong PHI/data privacy safeguards. - Experiment with the latest voice models and integrate them at scale for healthcare enterprises requiring secure, compliant phone interactions; WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems. - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments. - A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship. - Comfort working directly with customers to understand their needs and solve real-world problems. - Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences. - Genuine interest in healthcare and improving patient/member experiences. EVEN BETTER... - Experience in healthcare technology, health IT or working with healthcare organizations - Familiarity with healthcare systems: Major EHR ecosystems (e.g., Epic, Cerner/Oracle Health, athenahealth); X12 EDI transactions and clearinghouse workflows; scheduling/patient access, practice management, and contact center platforms. - Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy). - Experience building or deploying AI/LLM systems in production. - Have been a founder or founding engineer—you know what it means to balance craft, ownership, and speed. - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering. - Prior experience with React, TypeScript, and/or Go. - Previous roles where you interfaced with customers or led technical projects with external stakeholders. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are examples of projects our healthcare team has worked on: - Lead the project for building AI agents for major health insurance networks that handle detailed questions like “what’s my co-pay for a primary care visit?” and “how many physical therapy sessions do I have left?” - Ideate and create a roadmap for growing value for large healthcare payers and providers. - Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics. - Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates. - Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Genuine interest in healthcare and improving patient/member experiences. Experience in healthcare technology, health IT or working with healthcare organizations and an understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy) are a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: United States The Company: Our client is a digital cardiology start-up headquartered in Berlin and Boston, focused on developing innovative technology to improve outcomes for patients living with heart failure. It has already deployed a CE-marked remote patient monitoring platform across Europe and is now advancing a voice-based Software as a Medical Device designed to detect worsening heart failure through short, daily smartphone recordings. Its voice-based solution has received FDA Breakthrough Device Designation, with its pivotal FDA trial currently underway across 15+ sites in the US, Canada, and Europe. The company collaborates with leading academic institutions and healthcare systems, including Charité, the Mayo Clinic, Duke, and Harvard. At the heart of its work is a clear mission: helping people with heart failure live longer, healthier lives through earlier detection and innovative digital care. The Role: Lead trial start-up including site selection, agreements, and budgets, IRB submissions, site initiation and training Drive enrollment and protocol adherence across sites in close partnership with investigators and site coordinators Own the monitoring strategy and personally conduct monitoring visits, both remote and on-site, in addition to managing any contract monitors Own study budgets, timelines and risk registers, reporting directly to the Chief Medical Officer Run the operational backbone: eTMF, EDC, data cleaning, and protocol deviations Ensure audit and inspection readiness (FDA BIMO, IRB) and maintain sponsor SOPs’ Support the European investigations and regulatory compliance (ISO 14155, MDR) Author and maintain SOPs and work instructions (WIs) for clinical operations, monitoring, and data management Requirements Degree in life sciences, nursing, medicine, biomedical engineering or a related field 5+ years in clinical research, including 3+ years in US FDA-regulated devices Familiarity with SaMD clinical trials Hands-on experience with the full IRB submission lifecycle: preparing and submitting packages, then amending documents like the CIP and ICF as the protocol changes. Hands-on experience taking a US multicenter trial from start-up through enrollment, and closing, on the sponsor side and without a full-service CRO Working knowledge of 21 CFR Parts 812, 50, 56 and 11, ICH-GCP, ISO 14155 and HIPAA; practical experience with EDC and eTMF systems Structured problem-solving and clear prioritization under shifting timelines Strong stakeholder management across academic sites, health systems and senior KOLs Uncompromising on patient safety, data integrity and inspection readiness Fluency in English Authorized to work in the US Nice to have: Cardiology or heart failure trials; pragmatic or health-system-embedded trials App-based or remote monitoring studies (patient onboarding, adherence, technical support) Contribution to a De Novo, 510(k) or PMA clinical evidence package Advanced academic degree (e.g. MSc) Benefits 💵 Competitive pay plus meaningful equity 🫀 Bring a first-in-class digital biomarker through FDA clearance and into routine care 🚀 A dynamic startup with exceptional talent from Harvard, TUM, Meta and Stanford 🌎 Based at our Berlin headquarters with regular visits to US sites and the flexibility to work remotely ✈️ Direct exposure to leading US cardiology centers and the FDA Breakthrough Devices process 🎾 Access to Urban Sports Club to help you stay active and fit

Location: Berlin, Germany The Company: Our client is a digital cardiology start-up headquartered in Berlin and Boston, focused on developing innovative technology to improve outcomes for patients living with heart failure. It has already deployed a CE-marked remote patient monitoring platform across Europe and is now advancing a voice-based Software as a Medical Device designed to detect worsening heart failure through short, daily smartphone recordings. Its voice-based solution has received FDA Breakthrough Device Designation, with its pivotal FDA trial currently underway across 15+ sites in the US, Canada, and Europe. The company collaborates with leading academic institutions and healthcare systems, including Charité, the Mayo Clinic, Duke, and Harvard. At the heart of its work is a clear mission: helping people with heart failure live longer, healthier lives through earlier detection and innovative digital care. The Role: Lead trial start-up including site selection, agreements, and budgets, IRB submissions, site initiation and training Drive enrollment and protocol adherence across sites in close partnership with investigators and site coordinators Own the monitoring strategy and personally conduct monitoring visits, both remote and on-site, in addition to managing any contract monitors Own study budgets, timelines and risk registers, reporting directly to the Chief Medical Officer Run the operational backbone: eTMF, EDC, data cleaning, and protocol deviations Ensure audit and inspection readiness (FDA BIMO, IRB) and maintain sponsor SOPs’ Support the European investigations and regulatory compliance (ISO 14155, MDR) Author and maintain SOPs and work instructions (WIs) for clinical operations, monitoring, and data management Requirements Degree in life sciences, nursing, medicine, biomedical engineering or a related field 5+ years in clinical research, including 3+ years in US FDA-regulated devices Familiarity with SaMD clinical trials Hands-on experience with the full IRB submission lifecycle: preparing and submitting packages, then amending documents like the CIP and ICF as the protocol changes Hands-on experience taking a US multicenter trial from start-up through enrollment, and closing, on the sponsor side and without a full-service CRO Working knowledge of 21 CFR Parts 812, 50, 56 and 11, ICH-GCP, ISO 14155 and HIPAA; practical experience with EDC and eTMF systems Structured problem-solving and clear prioritization under shifting timelines Strong stakeholder management across academic sites, health systems and senior KOLs Uncompromising on patient safety, data integrity and inspection readiness Fluency in English Authorized to travel to the US without Visa restrictions (e.g. ESTA-eligible) Nice to have: Cardiology or heart failure trials; pragmatic or health-system-embedded trials App-based or remote monitoring studies (patient onboarding, adherence, technical support) Contribution to a De Novo, 510(k) or PMA clinical evidence package Advanced academic degree (e.g. MSc) Benefits 💵 Competitive pay plus meaningful equity 🫀 Bring a first-in-class digital biomarker through FDA clearance and into routine care 🚀 A dynamic startup with exceptional talent from Harvard, TUM, Meta and Stanford 🌎 Based at our Berlin headquarters with regular visits to US sites and the flexibility to work remotely ✈️ Direct exposure to leading US cardiology centers and the FDA Breakthrough Devices process 🎾 Access to Urban Sports Club to help you stay active and fit

Задачи: — Проектировать, внедрять и управлять решениями и контролями безопасности для AWS и Kubernetes, включая методы изоляции для платформы RCE-as-a-Service. — Создавать, развёртывать и поддерживать инфраструктуру как код с использованием Terraform, обеспечивая высокие стандарты безопасности. — Проводить оценки безопасности, моделирование угроз и аудиты AWS и Kubernetes. — Сотрудничать с командами разработки и эксплуатации для внедрения лучших практик безопасности в CI/CD. — Мониторить и реагировать на инциденты безопасности в облаке, выявлять причины и рекомендовать меры по устранению. — Обеспечивать соответствие требованиям комплаенса (SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS). — Наставлять инженеров и продвигать культуру облачной безопасности в организации. Требования: — Опыт работы в облачной безопасности не менее 5 лет, глубокие знания AWS. — Профессиональные навыки в области безопасности Kubernetes: защита кластеров, RBAC, сетевые политики, управление уязвимостями контейнеров. — Экспертное владение Terraform. — Знание сервисов безопасности AWS (IAM, GuardDuty, Security Hub, CloudTrail, WAF). — Знакомство с CNAPP решениями (Wiz) и SIEM (Panther). — Понимание безопасного жизненного цикла разработки ПО, безопасности CI/CD и DevSecOps. — Желательны сертификаты AWS Certified Security – Specialty, Certified Kubernetes Security Specialist (CKS), Terraform Associate. — Приветствуются сертификаты SANS или OffSec. — Отличные навыки решения проблем, коммуникации и лидерства. Условия: — Удалённая работа из США (SF, NYC или Remote). — Конкурентная зарплата и пакет вознаграждений, включая акции, медицинские льготы и гибкий отпуск. Дополнительно: — Работа в команде инженеров, тесное сотрудничество с командой безопасности. — Технологический стек включает Typescript, React, Apollo GraphQL, Redux, Express, Postgres, Redis, Kubernetes, Terraform, Helm, AWS.

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are seeking an exceptional Staff Software Engineer to join our organization. Garner’s Engineering team tackles incredibly hard technical problems for a mission that truly matters. Our systems analyze billions of medical records to rank healthcare providers across the country. We are an AWS + Kubernetes shop, and we are constantly introducing new technologies as our system load doubles every year. We expect our engineers to champion cutting-edge industry practices as we aggressively embrace AI in every facet of our operations and norms. We are seeking teammates who take pride in delivering their best work while fostering a strong team culture. Where you will work: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: Lead team-level technical strategy and execution on multi-quarter time horizons Use AI to build, optimize, and maintain software systems Uplevel engineers across the organization by raising the technical bar Collaborate across disciplines to understand our domain and iterate on projects Protect our users’ privacy and security through best practices The ideal candidate has: 6+ years of software engineering experience Experience leading teams of engineers with demonstrated impact on technical strategy A generalist software engineering mindset ready to learn new languages, frameworks, and techniques required for a fast paced startup environment Demonstrated ability to build complex systems using AI coding agents (we use Claude Code) Able to learn quickly and mentor others Familiarity with data security and HIPAA compliance A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback What you’ll get here You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Technologies we use: Claude Code, Kubernetes, AWS, Airflow, DBT, Python, TypeScript, React, Go This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Compensation Transparency: The target salary range for this position is $312,000 - $356,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is seeking a Senior Commercial Counsel to join our dedicated, collaborative, and fast-growing legal team. This role will serve as a strategic legal partner to the business, with primary responsibility for leading high-impact, revenue-generating transactions and supporting the Grafana Labs sales organization in structuring, negotiating, and closing complex enterprise on-premises and SaaS commercial agreements. This role will also support broader legal matters, including reviewing and negotiating vendor and marketing agreements, advising on and supporting channel programs, contributing to privacy initiatives, maintaining commercial legal form agreements, and partnering on other cross-functional matters. The successful candidate will be a creative and analytical thinker who is highly detail-oriented and embraces a business-oriented approach. They will have the ability to think strategically and build trusted advisor relationships with internal stakeholders. The ideal candidate brings significant experience leading negotiations of complex, high-value commercial agreements with Fortune 500 and other sophisticated enterprise customers, often on customer paper and within highly regulated industries such as healthcare and financial services. This individual is an exceptional drafter and strategic negotiator with strong business judgment, able to quickly distinguish between material legal risk and negotiable terms. They take a pragmatic, solutions-oriented approach that balances legal protection with commercial objectives, ensuring negotiations remain constructive and deals continue progressing toward closure. The candidate should have a proven track record as a trusted partner to sales, with demonstrated success managing sophisticated counterparties, navigating complex issues, and driving critical revenue-generating transactions through to timely and successful execution. What You’ll Be Doing: Lead strategy, negotiation, and execution of complex, high-value enterprise B2B agreements, including SaaS and on-premises licenses, data processing agreements (GDPR, CCPA), business associate agreements (HIPAA), information security agreements, professional services agreements, channel partner agreements, and other commercial and technology-related contracts. Serve as a strategic partner to sales leadership on deal structuring, risk assessment, and negotiation strategy to accelerate revenue while protecting the business. Partner with cross-functional teams (e.g., finance, security, support, product) to resolve complex commercial and operational issues and support new go-to-market models, pricing structures, and programs. Develop and improve form agreements and negotiation playbooks to drive consistency and scalability. Contribute to the development of workflows and processes that enable the legal team to scale effectively, including contract negotiation, execution, and tracking of contractual obligations. Support global expansion efforts, including go-to-market initiatives, privacy-by-design, and security-by-design programs. Create and deliver training to business teams on legal best practices, effective engagement with legal, and relevant legal and regulatory developments. What Makes You a Great Fit: JD or equivalent U.S. law degree and active bar membership in good standing in at least one U.S. jurisdiction. 8+ years of technology-related commercial legal experience (preferably in the SaaS industry). Demonstrated experience leading complex, high-value enterprise negotiations independently, including with Fortune 500 customers and on customer paper. Strong commercial acumen, with the ability to balance legal risk with business objectives in a fast-paced, high-growth environment. Proven ability to partner effectively with senior stakeholders, including sales leadership and executives. Significant experience with data protection and privacy laws (e.g., GDPR, CCPA), as well as security and compliance frameworks. Excellent drafting, negotiation, and communication skills. Ability to operate independently, manage a high-volume and high-impact workload, and prioritize effectively. Bonus Points For: Familiarity with open-source licensing. Recognition and awards from sales teams for outstanding partnership and support. Compensation & Rewards: In the United States, the OTE (On-Target Earnings) compensation range for this role is $ 230,000 - $275 ,000 Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Los Angeles, CA Workplace: onsite Spin.AI protects more than 2,000 organizations from SaaS ransomware, shadow IT, and data loss across Google Workspace, Microsoft 365, Salesforce, Slack, Jira, and Confluence. As Regional Director of Account Management, you'll lead a team that owns a multi-million-dollar renewal and expansion book  and you'll personally run a portfolio of the region's most strategic accounts. This is a player-coach role for someone who has closed six-figure enterprise deals, knows how to turn single-module customers into full-platform partners, and wants to build a team, not just carry a number. What You'll Do: Own Strategic Accounts Personally manages a portfolio of strategic enterprise accounts  renewals, seat true-ups, and multi-year commitments  for organizations running business-critical Google Workspace, Microsoft 365, Salesforce, Slack, Jira, and Confluence environments. Build executive relationships with CISOs, IT Directors, and security/IT administrators, positioning SpinOne as the customer's consolidated layer for SaaS backup, security posture, and browser risk. Drive Platform Expansion Map single-module customers into the full SpinOne platform moving backup-only accounts into SSPM (SpinSPM), ransomware detection and response (SpinRDR), data loss prevention (SpinDLP), and enterprise browser security (SpinCRX). Act as a trusted advisor on customers' SaaS risk posture quantifying downtime exposure, translating ransomware and shadow IT findings into remediation plans, and tying SpinOne to compliance obligations (SOC 2, ISO 27001, HIPAA, GDPR, NIS2, CIS). Operate with Rigor Monitor account health via usage and telemetry signals (protected vs. licensed seats, backup success rates, alert volume, admin activity) to forecast renewals and flag churn risk early. Own regional forecast accuracy for renewals, upsell, and cross-sell, with disciplined CRM hygiene and pipeline reporting. Partner cross-functionally with Customer Success, Sales, Solution Engineering, and Support on onboarding and adoption, and support partner/MSP-influenced accounts alongside the Partnerships team (including Google Chrome Enterprise, Fortinet, and Menlo Security relationships). Stay ahead of the SaaS security landscape - ransomware, shadow IT, OAuth risk, browser threats, AI governance, and competing SSPM/backup vendors - and feed insight back to Product and Marketing. What You Bring: 6-figure deal experience: proven track record closing and owning six-figure renewals, expansions, and multi-year commitments, and navigating enterprise procurement, security review, and multi-stakeholder approval cycles. Track record in B2B SaaS: 2+ years in account management, customer success, or enterprise sales, including team leadership - ideally in cybersecurity, data protection, backup/DR, or cloud infrastructure. Domain fluency: working knowledge of Google Workspace, Microsoft 365, Salesforce, Slack, and Atlassian (Jira/Confluence) admin, seat, and OAuth permission models, plus the security categories SpinOne spans (backup/DR, ransomware detection, SSPM, DLP, browser security). Dual fluency with buyers: comfortable discussing RTO/RPO, incident response, and misconfiguration risk with technical stakeholders, then translating it into downtime cost and audit readiness for executives. Compliance know-how: experience navigating compliance-driven renewals and vendor security reviews (SOC 2, ISO 27001, HIPAA, GDPR, NIS2, FERPA) is a strong plus. Leadership: proven ability to coach, mentor, and motivate a high-performing team, with hands-on experience in quota planning and pipeline reviews. Analytical rigor: experience using CRM and product-usage data to track account health, forecast retention, and measure team performance. Bonus: experience with MSP/channel-influenced accounts; comfort working across globally distributed teams; Bachelor's degree in Business, Marketing, or related field. Compensation & Benefits: Competitive base salary + performance-based variable compensation Equity Full medical, dental, and vision insurance Paid holidays and annual bonus Employee wellness program A collaborative, high-growth culture recognized by Forbes as one of America's Best Startup Employers three years running (2024–2026) Why Spin.AI: Spin.AI is a SaaS security company protecting enterprises against SaaS ransomware, shadow IT, non-compliance, and data loss in the cloud. SpinOne unifies backup and recovery, ransomware detection, SSPM, DLP, and enterprise browser security in a single console — protecting more than 2,000 organizations worldwide. Backed by K1 Investment Management, a leading investor in high-growth enterprise software Named to the Inc. 5000 list of America's fastest-growing private companies (2026) Forbes Best Startup Employer, three years running (2024–2026) Named a Representative Vendor in Gartner's Market Guide for Backup as a Service and Forrester's SSPM Landscape report

Location: San Francisco; New York City Workplace: Hybrid Perplexity is looking for a commercially minded attorney to join our Legal team. In this role, you’ll own the full commercial legal lifecycle. You will draft, negotiate, and close a wide range of agreements across partnerships, procurement, infrastructure, and licensing. You will build scalable legal infrastructure and enable the business to move quickly without unacceptable risk. You’ll work closely with teams across the business, including product, engineering, security, finance, and sales to close deals, strengthen our data security and compliance posture, and serve as a trusted advisor on the AI-specific legal questions that come with operating at the frontier of this technology. The ideal candidate brings deep experience negotiating a wide range of commercial technology agreements, including infrastructure and compute procurement agreements, a strong command of data privacy and security frameworks, and the practical judgment to make principled risk calls independently. This is a high-impact, hands-on role for someone who thrives in fast-paced environments, knows how to be a true partner to the business without being a bottleneck, and is excited to help build a best-in-class legal function at one of the most consequential AI companies in the world. Responsibilities - Lead end-to-end drafting, review, and negotiation of commercial agreements, including MSAs, SaaS and API agreements, DPAs, partnership and reseller agreements, strategic collaboration and co-marketing agreements, procurement and vendor contracts, technology and infrastructure agreements, and IP licensing arrangements. - Serve as a primary legal partner across the business, providing fast, practical, and business-aligned counsel that accelerates deal velocity without compromising on risk Management. - Provide strategic counsel on legal risks across AI infrastructure, compute, partnerships, and enterprise deployments as the company scales. - Advise on AI-specific legal considerations in commercial agreements, including acceptable use, data retention and training restrictions, output liability, and evolving regulatory requirements (e.g., EU AI Act, CCPA/CPRA, GDPR). - Build and maintain scalable legal infrastructure—contract templates, negotiation playbooks, fallback positions, and tools (e.g., CLM, self-serve workflows)—to support high-volume deal flow and reduce friction in the contracting cycle. - Partner cross-functionally with Product, Engineering, Security, Finance, and Compliance teams to surface and address legal risk early, particularly on data use, enterprise integrations, and customer-specific compliance requirements. - Monitor the evolving regulatory landscape for enterprise AI and SaaS products and translate emerging requirements into practical contractual and policy guidance for internal stakeholders. Qualifications - JD and in good standing with an active U.S. state bar membership. - At least 5+ years of law firm and/or in-house experience, with a track record of drafting and negotiating complex commercial technology agreements. - Strong business acumen and ability to partner effectively with sales, product, engineering, and executive teams. - Deep familiarity with data privacy and security frameworks (GDPR, CCPA/CPRA, SOC 2, HIPAA) and experience negotiating DPAs and related compliance agreements. - Prior experience with infrastructure agreements is strongly preferred, including compute procurement (e.g., GPU capacity and cloud/neocloud agreements, colocation, and related SLA and acceptance terms). - Ability to communicate clearly with business and technical audiences and effectively translate legal concepts for non-lawyers. - Hands-on attitude to tackle projects large and small, low-ego approach to working across the organization. - Positive collaborative attitude, comfort with ambiguity and a fast pace, high level of integrity, and intellectual curiosity about AI technology and how these products work. - Comfortable working in a fast-paced, dynamic environment. Title and Pay dependent on YOE (Counsel or Senior Counsel)

Location: Remote - US About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customersuccess with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a Senior Technical Program Manager. Role Overview: We are seeking a Sr. Technical Program Manager to join a growing Security team, with focus on program delivery, driving portfolio management and operating model practices for Backblaze. Key Responsibilities: Lead end-to-end planning and execution of enterprise security programs (e.g., vulnerability management, incident response readiness, identity and access management, data protection, cloud security) from initiation through delivery Communicate technical security concepts and program status clearly to both technical teams and non-technical stakeholders Develop and maintain detailed program plans, timelines, budgets, and resource allocation across multiple concurrent security initiatives Identify, track, and mitigate program risks and dependencies, escalating blockers to leadership with clear options and recommendations Drive cross-functional coordination between engineering, product, legal, and third-party vendors to ensure security controls are implemented on schedule Establish and report on program goals, dashboards, and status updates for executive and board-level audiences Manage the intake, prioritization, and tracking of security findings, vulnerabilities, and remediation efforts across teams Support incident response coordination, including post-incident reviews and follow-up action tracking Continuously improve program management processes, tooling, and governance frameworks specific to security operations Foster a culture of transparency and trust, apply lean value-driven approach, manage by influence, support and empower technical teams through servant leadership In partnership with other TPMs, participate in implementation of continuous cross-functional process improvement initiatives Qualifications: Required Experience & Technical Qualifications: Bachelor's degree in Computer Science, Information Security, Engineering, or a related field (or equivalent practical experience); Master's degree a plus 8+ years of technical program management experience, including 3+ years managing security-focused programs Strong understanding of security domains: vulnerability management, threat modeling, identity and access management, network security, cloud security, and incident response Familiarity with regulatory and compliance frameworks such as SOC 2, ISO 27001, NIST CSF, GDPR, HIPAA, or FedRAMP Relevant security certifications, such as: CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) PMP (Project Management Professional) or PgMP (Program Management Professional) CRISC (Certified in Risk and Information Systems Control) CCSP (Certified Cloud Security Professional) Cloud security certifications (e.g., AWS Certified Security – Specialty, Microsoft Certified: Security Operations Analyst Associate) Other qualifications: Ability to adapt agile management principles to a variety of development environments Proven ability to manage multiple complex, cross-functional programs simultaneously in a fast-paced environment Excellent written and verbal communication skills, with the ability to translate technical risk into business impact for executive audiences Strong analytical and risk-assessment skills, with experience using program management and ticketing tools Demonstrated ability to build trust and influence without direct authority across engineering, legal, and executive teams High attention to detail, sound judgment under pressure, and comfort operating with ambiguity during active incidents Experience with Atlassian & Google product suites a plus Backblaze Perks: Healthcare for family, including dental and vision Competitive compensation and 401K RSU grants for full-time employees ESPP program Flexible vacation policy Maternity & paternity leave MacBook Pro to use for work, plus a generous stipend to personalize your workstation Childcare bonus (human children only) Fertility treatment and support Learning & development program Commuter benefits Culture that supports a healthy work-life balance At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. To provide greater transparency to candidates, we share base pay ranges for all US- based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $130,000 - $150,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio- economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice

Location: New York City Office Workplace: OnSite Company Description Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting. Role Description You’ll join Tennr’s Infrastructure team as a Site Reliability Engineer, focused on the systems that keep us reliable, observable, and secure. This is a hands-on role with real room to grow: you’ll roll out our on-call tooling, wire observability into the product, and own the lifecycle of the credentials, certificates, and keys that protect patient data. It’s a great fit for someone a few years into their career who wants to grow into deep SRE ownership — with strong mentorship, real problems to solve from day one, and a direct line to the reliability and security of a platform that handles PHI. Responsibilities - Continue the PagerDuty rollout across engineering teams, helping them define escalation policies, schedules, and runbooks so on-call is calm and clear. - Build in-app Datadog instrumentation — metrics, traces, and alerts — working from the observability standards Infrastructure sets. - Manage credential storage and rotation across our environments. - Manage certificate issuance, renewal, and rotation. - Manage encryption key lifecycle and rotation, keeping PHI protected end to end. Candidate Qualifications - 2–4 years in SRE, infrastructure, systems, or a strong adjacent engineering background. - Familiarity with PagerDuty or a comparable on-call and incident-response tool. - Hands-on with Datadog or another observability platform, or eager to go deep on it. - Working understanding of secrets, certificate, and key management (e.g. AWS Secrets Manager / KMS / ACM, HashiCorp Vault). - Careful and methodical with anything touching security and rotation — you sweat the details. - Eager to grow into broader SRE ownership, and energized by working in a regulated healthcare (HIPAA / PHI) environment. Why Tennr? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure. - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week. - Free lunch! Plus a pantry full of snacks. Benefits - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer-funded 401(k) match - Competitive parental leave

Location: New York City Office Workplace: OnSite Company Description Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting. Role Description You’ll be the senior builder on Tennr’s Infrastructure team, owning the cloud, clusters, and environments that everything else runs on. This is a hands-on, high-ownership role: you’ll help design our Kubernetes foundation, run dev, staging, and production end to end, and keep our AWS footprint clean, secure, and reliable as we scale. We’re looking for someone who executes fast but doesn’t just take orders. The patterns you set and the guardrails you establish are the ones the rest of engineering will inherit. Responsibilities - Help build out our EKS cluster module and the patterns other teams inherit from it. - Own cluster management and the dev, staging, and production build-out end to end. - Drive and unblock infrastructure migrations, keeping them safe, staged, and low-drama. - Lead the consolidation of our infrastructure observability onto Datadog and set the standards other teams build on. - Own AWS building and maintenance - networking, IAM, and core services as infrastructure-as-code. Keeping the environment secure-by-default and cost-aware. Candidate Qualifications - 5–8 years in infrastructure, platform, or DevOps engineering, with real ownership of production systems. - Hands-on depth with Kubernetes (EKS preferred) and Terraform or comparable infrastructure-as-code. - Solid AWS fundamentals: networking, IAM, and the core services a modern platform runs on. - Experience with Datadog or a comparable observability stack, and a point of view on what good looks like. - Comfortable executing autonomously - A pragmatic bias toward simple, durable systems, and toward shipping over gold-plating - Bonus: experience in a regulated or healthcare (HIPAA / PHI) environment. Why Tennr? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure. - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week. - Free lunch! Plus a pantry full of snacks. Benefits - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer-funded 401(k) match - Competitive parental leave

Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Claude Code is changing how engineering organizations build software, and most of them need someone to show them how. That's you. Technical Architects help customers get real work done with Claude Code, Claude Tag (Claude Code as an agent in Slack), and the enterprise admin controls that decide whether a rollout succeeds. You'll teach customers, partners and Anthropic's own field teams. Just as important, you'll train the trainers who carry that knowledge to everyone else. We're hands-on AI engineers who would rather teach than sell. You'll work alongside customer engineering organizations, teaching them about Claude Code and shepherding rollouts with advanced admin knowledge. Most weeks you're in front of an audience with Claude Desktop or a terminal open: thousands of engineers on a public webinar one day, a customer's platform team in their own conference room the next week, office hours in between. The prep material often reaches you the day before. The team is growing quickly this year, scope will grow as new products ship, and the people who join now will shape how it works. Responsibilities Teach in every format. Take a standing rotation on Anthropic's public webinars in front of thousands of engineers at a time. Lead workshops and multi-day onsites, in person and virtual, built around a customer's own codebase and questions. Host office hours and multi-week cohorts where engineers, partners, and account teams bring live problems. Teach the teachers. Run train-the-trainer programs for customer technologists and champions, and certify them to deliver Anthropic's material. Empower admins. Educate enterprise admins on the technical requirements for a strong rollout by guiding them through single sign-on, permissions, connectors, spend controls, data-handling policy, and other advanced topics. Build fast with Claude. Turn a request into a polished deck, demo repository or plugin within a day, using the tools you teach. Explore new features the day they ship. Pick up a teammate's material and deliver it as if you wrote it. Bring field signal back to product. Tell the Claude Code, Claude Tag and Cowork teams what customers run into, specifically enough that they can fix it. Be the technical voice in the room. Partner with account executives, customer success managers, Applied AI Architects, support engineers and partner leads. Travel. Expect 30 to 50%, in bursts around onsites, workshops and events. You may be a good fit if you have 5+ years as a software engineer, solutions architect, developer advocate or similar. You still ship code and regularly teach engineering audiences. Current engineering range. You've shipped code other people depend on. You can go deep with a senior engineer anywhere in the stack. You use Claude Code or a similar agentic tool every day and have opinions about it. Big-stage presence. You've held large live audiences. You sound practiced with material you got that morning, and a broken demo doesn’t faze you. Range in one conversation. You can go from banter to a rigorous design discussion, and both feel natural. Care for people. You do right by a struggling customer, and you won't leave a confused room behind. Initiative. You build things without waiting for permission, and you say when an idea is half-formed, including your manager's. Steadiness when priorities shift, timelines are short and colleagues are under pressure. Comfort with ambiguity in a fast-moving industry and product suite. A stake in safe AI. You care that large organizations deploy AI responsibly, and you want to help them do it. You love being on the frontier. You want to work at the edge of what’s possible and help define what comes next. Strong candidates may also have Depth in enterprise identity and security review (SAML, OIDC, SCIM, SOC 2, HIPAA). Experience running Claude on Amazon Bedrock or Google Cloud Vertex AI. Time with regulated industries or with systems-integrator partners. A public record of technical teaching: talks, courses, videos or writing. An interest outside technology you can talk about with the same energy. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $250,000 — $365,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Deployment Manager on the Beneficial Deployments team, you will guide customers from a signed contract into a live, governed, and adopted deployment so that customers achieve tangible impact rather than simply incremental improvement with Claude. You'll guide organizations from contract signature to production deployment across Claude for Enterprise, Claude Code, and our API products, fundamentally changing how they work and deliver on their missions. You'll be the technical hands that switch Claude on. Before any organization can drive adoption, before any champion can ship their first workflow, someone has to connect Claude to the customer's identity provider, get the right people provisioned into the right workspaces, and walk their CISO through how it all comes together. That's your work. You turn "we've signed the contract" into "our employees can log in, with the right access, under the right policies, the way our security team expects." This is a high-leverage role where you'll pioneer scalable activation methodologies that enable hundreds of nonprofit customers to unlock transformative use cases and realize measurable outcomes at unprecedented speed. You won't just follow playbooks. You'll design the frameworks and repeatable processes that can be deployed consistently across diverse customer environments, and you'll shape them into programs that reach customers we could never serve one at a time. You'll operate at the intersection of technical deployment, enablement, and program design. Some days you'll be in the weeds with a customer's IT team debugging a SAML assertion; other days you'll be stepping back to ask how the last ten deployments should change the next hundred. Your systems-thinking approach will directly shape how we activate customers, and your strategic management will ensure every customer achieves meaningful outcomes within their first 90 days. By identifying patterns across activations, you'll build replicable approaches to organizational change while maintaining the agility to customize solutions for each customer's unique transformation journey. Responsibilities: Own the complete activation journey from contract signature to production deployment, orchestrating cross-functional resources and customer teams to ensure rapid time-to-value across Claude for Enterprise, Claude Code, and API products. Deploy Claude inside customer environments. Configure and troubleshoot SSO (SAML), SCIM and JIT provisioning, MCP connectors, admin policy templates, and seat-assignment logic across Okta, Entra ID, Ping, and Google Workspace. Deliver informative transitions to Support for deeper issues that require investigation or engineering support. Act as a trusted advisor to customer CISOs and CTOs on governance and enterprise setup. Bring a clear point of view on best practices, help security and IT leadership make the design decisions that determine whether a deployment holds up over time Light up the capabilities that make Claude valuable. Enable and govern MCP connectors to the customer's systems, ensure Skills, Projects, and other capabilities are turned on and configured for their use cases, and work with their IT team on the approvals and OAuth consent this requires, so that day one feels ready Design and scale activation frameworks by identifying patterns across deployments and building templated playbooks that balance standardization with customization for breakthrough outcomes. Turn playbooks into programs. Package what works into repeatable, increasingly self-serve motions (deployment checklists, admin enablement sessions, onboarding cohorts, Claude-powered guidance) so that activation quality no longer depends on you being in the room. Drive organizational transformation by developing change management strategies, rollout plans, and Train-the-Trainer programs that build internal AI champions and catalyze adoption across customer organizations. Define and track success metrics across activation rate, time-to-value, customer satisfaction, and operational efficiency, using data to continuously optimize the motion. Channel customer insights back to Product, Support, and Security teams, serving as voice of the customer so that repeat deployment blockers get solved once. You may be a good fit if you have: 5+ years in customer-facing technical roles such as implementation management, technical account management, technical onboarding, solutions consulting, or customer success, with a track record of running multiple concurrent enterprise deployments with documented handoffs. Experience serving nonprofits or mission-driven organizations. You've worked with (or inside) them and you understand how they differ from commercial enterprises. Hands-on, sustained ownership of enterprise identity integration work. SAML, OIDC, SCIM v2, and JIT provisioning across at least two major identity providers (Okta, Entra ID, Ping, Google Workspace). You can debug a broken SAML assertion or a misconfigured SCIM attribute map without escalating, and you know when a Support handoff is the right call. Experience advising CISOs, CTOs, or IT leadership on enterprise governance and setup for a SaaS or AI platform, with an informed point of view on org topology, access models, RBAC, and OAuth. Working knowledge of security and compliance frameworks (SOC 2, ISO 27001, HIPAA, GDPR) sufficient to anticipate what a customer's security review will ask, and to know when to bring in our AI Security Specialist. You've designed, shipped, and measured programs that serve many customers at once: onboarding cohorts, enablement series, admin academies, lifecycle or engagement motions. You naturally ask "how might we scale this?", turn 1:1 moments into 1:many programs, and instrument what you build so you know what's working. Hands-on fluency with AI in your own workflow. You've prototyped, generated content, analyzed accounts, or replaced internal processes with LLMs, and you can talk concretely about what worked, what didn't, and what's next. You don't wait for AI tooling to arrive; you build it. Organizational change and enablement experience including developing rollout strategies, navigating stakeholder resistance, building internal champions, and designing programs that drive adoption at scale. Comfort building in ambiguity. This is a new role on the team, and what you build becomes the template. You'll thrive creating structure where none exists, adapting quickly as the business evolves, and learning continuously. Data-driven and metrics-oriented. Experience setting and tracking success metrics from day one, using data to optimize approaches, and demonstrating impact to diverse stakeholders. Logistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $200,000 — $265,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Nicaragua; Colombia; Peru; El Salvador; Honduras; Guatemala About the Role We are seeking a highly professional, reliable, and patient-focused Female Bilingual Medical Receptionist / Front Desk Virtual Assistant to support a busy Women's Health medical practice with two locations. The ideal candidate will serve as an extension of the practice's front-desk team, handling a high volume of incoming patient calls, scheduling appointments, updating patient information, and ensuring patients receive timely and professional assistance. This is a fast-paced, patient-facing role that requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities while working remotely. Key Responsibilities Answer a high volume of inbound patient calls across multiple practice locations. Help prevent missed calls and ensure patients receive timely assistance. Schedule, confirm, reschedule, and manage patient appointments. Respond to routine patient questions professionally and accurately. Enter and update patient information in the practice's EMR system. Maintain accurate patient charts and appointment information. Use Nextiva to manage incoming and outgoing practice calls. Make outbound calls to patients when needed. Coordinate with the existing front-desk team through Google Chat . Learn and follow the practice's Women's Health workflows, appointment types, and internal abbreviations. Provide a professional, friendly, and patient-centered front-desk experience. Support daily administrative workflows while maintaining patient confidentiality and HIPAA standards. Ideal Candidate We are looking for someone who is: Female and comfortable supporting a Women's Health practice. Highly organized and detail-oriented. Comfortable managing a busy phone queue. Friendly, professional, and confident when speaking with patients. Able to remain calm and efficient in a high-volume environment. Proactive about following up and preventing missed patient communication. A strong team player who can coordinate effectively with an existing front-desk team. Quick to learn new workflows, appointment types, and medical systems. Important Note This role is primarily focused on front-desk operations, inbound calls, patient scheduling, and patient communication . The practice is looking for a dedicated professional who can help manage their phone traffic and provide excellent administrative support rather than someone focused primarily on prior authorizations or insurance verification. If you are a bilingual female healthcare professional with strong medical front-desk experience, excellent communication skills, and the ability to thrive in a fast-paced environment, we encourage you to apply. Requirements Required Qualifications Female candidate required based on the client's specific staffing preference for this role. Fluent in English and Spanish , both spoken and written. Strong English communication skills with a clear, professional, and neutral/American-sounding accent. Previous experience as a Medical Receptionist, Medical Front Desk Coordinator, Healthcare Virtual Assistant, or similar patient-facing administrative role . Comfortable handling a high volume of inbound calls in a fast-paced medical environment. Strong appointment scheduling and patient communication experience. Experience entering and updating patient information in an EMR/EHR system. Excellent multitasking, organizational, and time-management skills. Professional, friendly, and patient-focused communication style. Comfortable working remotely and collaborating with a team through online communication tools. Reliable internet connection and a professional remote work environment. Preferred Qualifications Hands-on experience with ModMed (Modernizing Medicine) . Previous experience using Nextiva or similar VoIP/phone systems. Experience supporting a Women's Health, OB/GYN, or related medical practice . Familiarity with medical terminology and Women's Health appointment workflows. Experience working with multiple practice locations or high-volume medical offices. Benefits Please note that this is a full-time contractor position (40 hours per week) with a starting rate negociable depending on skillset and experience. The schedule is Monday through Friday, 9am-5pm, EST.