About the Team
The Security Operations team protects CircleCI’s infrastructure, product, and customer data against evolving threats, working closely with engineering to maintain security and resilience.
About the Role
As a Security Operations Engineer, you will protect CircleCI’s infrastructure, product, and customer data from AI-driven attacks and defenses. This intermediate role involves ownership of security challenges, collaboration with Engineering, contributing to the security roadmap, and leveraging AI tools to detect, respond to, and automate security threats.
What You’ll Do:
Threat Detection & Incident Response
— Monitor, investigate, and respond to security threats across cloud and application environments using security and AI-assisted tools.
— Participate in risk assessments, incident response, post-incident reviews, and on-call support, improving controls and processes.
Security Engineering & Architecture
— Build and maintain security tooling, controls, and automation across cloud, application, and CI/CD environments following best practices.
— Identify vulnerabilities and configuration risks, contribute to runbooks and compliance, and understand CircleCI’s security architecture.
AI & Security
— Incorporate AI-powered security tools into workflows and evaluate emerging technologies for detection, response, and automation.
— Stay current on AI-specific security threats and contribute to responsible AI use in security operations.
Cross-Team Partnership & Ownership
— Partner with Engineering teams to understand security needs, provide guidance, and translate risks into actionable recommendations.
— Contribute to security roadmap planning, technology evaluations, and documentation while building relationships across teams.
What You’ll Bring:
— 3+ years of security engineering or operations experience or equivalent expertise.
— Hands-on experience with cloud, application, and CI/CD security in AWS, GCP, or Azure.
— Experience with incident response and security tools including EDR, CNAPP, SASE, vulnerability scanners, and log analysis.
— Ability to build and maintain security automation and tooling using Go, Python, or Terraform.
— Strong security judgment and problem-solving skills.
— Hands-on experience with AI/ML-powered security tools in production and understanding of AI’s role in security workflows.
Bonus Skills (Nice to Have):
— Familiarity with AI-specific threat categories like prompt injection and model supply chain risks.
— Experience securing developer platforms, SaaS, or CI/CD infrastructure.
— Relevant certifications such as CEH, AWS Security Specialty, Security+.
— Contributions to process improvement, runbook development, or knowledge sharing.
Accommodation
CircleCI provides reasonable accommodation for individuals with disabilities during application and employment.
About CircleCI
CircleCI is the world’s largest CI/CD platform, processing over 3 million jobs daily, helping companies leverage AI in software delivery. Founded in 2011, headquartered in San Francisco with a global remote workforce, and venture-backed by multiple investors.
Equal Opportunity
CircleCI is an Equal Opportunity and Affirmative Action employer, not discriminating based on legally protected characteristics and considering applicants with criminal histories consistent with laws.
Задачи:
— Разработка и выполнение стратегических планов по аккаунтам для расширения бизнеса в закрепленном портфеле.
— Управление полным циклом продаж от выявления возможностей до заключения контрактов.
— Проактивное взаимодействие с клиентами через целевые инициативы.
— Проведение консультационных звонков для глубокого понимания проблем клиентов, бизнес-целей и возможностей роста.
— Реализация подхода решения задач клиента с акцентом на ROI и соответствие решений потребностям.
— Проведение демонстраций и презентаций продукта Wrike, показывающих решение конкретных задач клиентов.
— Создание индивидуальных стратегий для выявления возможностей расширения на основе использования продукта, метрик и тенденций отрасли.
— Мониторинг конкурентов и позиционирование Wrike.
— Использование инструментов продаж (Salesforce, SalesNavigator, ZoomInfo) для управления воронкой и выявления ключевых лиц.
— Сотрудничество с командами Customer Success, Solutions и другими для обеспечения высокого уровня удовлетворенности клиентов.
— Регулярное достижение квартальных и годовых целей по доходам.
Требования:
— Опыт коммерческих продаж не менее 5 лет с успешными результатами, опыт в SaaS обязателен.
— Минимум 3 года опыта в роли Account Manager с ответственностью за базу установленных аккаунтов.
— Навыки активного поиска клиентов, кросс-продаж, апсейла и расширения аккаунтов.
— Опыт управления полным циклом продаж от квалификации до закрытия.
— Опыт расширения отношений с существующими клиентами через консультационные продажи.
— Владение стратегиями исходящего поиска клиентов.
— Знание процесса покупки SaaS и циклов закупок.
— Отличные коммуникативные навыки для взаимодействия на разных уровнях организации.
— Навыки проведения удаленных демонстраций продукта.
— Опыт работы с методологиями продаж Challenger, MEDDIC или Solution Selling.
— Высшее образование или эквивалентный опыт.
Преимущества:
— Опыт в управлении рабочими процессами, проектами или продажах клиентам из маркетинга, профессиональных услуг, производства или инженерии.
— Знание дополнительных языков, если это актуально для территории.
Условия:
— Гибкий график работы с возможностью удаленной работы.
— Конкурентная компенсация: базовая зарплата плюс неограниченная комиссия.
— Полное медицинское, стоматологическое и зрительное страхование.
— Страхование жизни, краткосрочная и долгосрочная нетрудоспособность.
— План 401(k) с участием работодателя и льготы FSA/HSA.
— Щедрый отпуск по уходу за ребенком (18 недель для рожениц, 4 недели для других родителей).
— Поддержка создания домашнего офиса с выплатой $500.
— 11 оплачиваемых праздников и 2 дня волонтерства.
Процесс найма:
— Звонок с рекрутером (45 минут).
— Интервью с руководителем отдела продаж (60 минут).
— Презентация демонстрации продукта (45 минут).
— Финальное интервью с вице-президентом по продажам (30 минут).
About LawnStarter
LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. The company is expanding beyond lawn care to become a one-stop shop for all home services, operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform.
About Analytics at LawnStarter
The analytics team supports the entire company including product, marketing, operations, and finance. The data platform includes a centralized Redshift data warehouse, modeled in dbt and orchestrated by Airflow, with Segment feeding event data. The team is mid-migration to Lightdash as the single BI platform, replacing Tableau and Metabase. Currently, data quality, tracking standards, and platform hygiene are side tasks handled by analysts.
The Role
The Analytics Engineering Manager will be the first dedicated person for data governance, responsible for data trustworthiness and the roadmap to improve it quarterly. Responsibilities include ensuring quality and freshness of source data, pipelines, reports, metric definitions, Segment event tracking standards, Lightdash workspace health, data feeding ML models, and data security. The role involves collaborating with product, marketing, ops, and finance to prioritize platform work. It is a hands-on role starting solo, building automation, checks, fixing issues, and establishing scalable processes. Eventually, the manager will hire a Lead Analytics Engineer and grow the function as needed.
Key differentiators of the role:
- First dedicated governance role, reshaping existing standards.
- Owns the data roadmap, discovering business needs and prioritizing work.
- Whole-stack ownership from source data to ML models.
- Leading the migration to Lightdash, setting up permissions and norms.
Responsibilities:
- Develop and manage the data roadmap balancing business needs and platform health.
- Automate monitoring of data quality and freshness, resolve incidents.
- Maintain data lineage and impact analysis to assess downstream effects of changes.
- Administer Lightdash workspace, permissions, and rollout.
- Extend and guard the semantic layer with governed metric definitions.
- Govern Segment event tracking catalog, standards, and drift detection.
- Ensure AI data readiness for internal AI tools querying the warehouse.
- Manage data security, privacy, access controls, and compliance with US state laws.
- Maintain governance documentation, ownership models, and review processes.
Challenges to solve:
- Convert business requests into a prioritized data roadmap.
- Ensure Lightdash migration improves platform usability without dashboard sprawl.
- Complete and maintain a trustworthy semantic layer.
- Manage event-tracking standards and prevent entropy.
- Proactively detect and prevent data pipeline breakages with automation and lineage.
Success metrics for year 1:
- Zero pipeline incidents from unannounced data changes.
- Zero freshness incidents; stakeholders never see stale dashboards.
- All business areas use official, well-maintained metrics and dashboards.
- Every Segment event has an owner and meets standards.
- Governance operates as a documented, sustainable system.
Requirements:
- Passion for data governance as a craft.
- Daily use of AI tools for automation, anomaly triage, and documentation.
- Hands-on manager who codes, debugs, and configures personally.
- Product-minded, able to translate vague requests into prioritized plans.
- Automation-first approach to quality checks.
- Ability to enforce standards with clear rules and good tooling.
Role exclusions:
- Not a large-team leadership role; starts solo with potential to hire one lead.
- Not a policy or committee role; hands-on fixing with code and conversations.
- Not a BI analyst role; focuses on platform and guardrails, not dashboard building.
- Not a mature system babysitting role; involves building and evolving the platform.
Technologies involved:
- Warehouse & pipelines: Redshift, dbt, Airflow
- Ingestion: Fivetran, custom Airflow pipelines
- Event tracking: Segment
- BI tools: Lightdash (primary), Tableau and Metabase (sunsetting)
- AI tooling: Claude Code, Codex, Brain (internal AI toolkit)
- Observability: AI-powered Analytics Engineer agent for monitoring and anomaly detection
Benefits:
- Base salary $75k-$120k/year
- Fully remote with asynchronous collaboration
- Flexible PTO
Equal employment opportunity statement included.
Nitka Technologies is an international IT company specializing in custom software development and IT consulting.
The position is for a Senior Data Engineer working with Delphix technology.
The work format is remote.
Nitka Technologies is an international IT company specializing in custom software development and IT consulting.
The vacancy is for a Senior SRE Engineer / Platform Reliability Engineer position with remote work.
No further details about tasks, requirements, or conditions are provided in the text.
About garden3d:
We are a worker owned creative collective innovating on brands, IRL communities, IoT devices, and cross platform apps. We share profit, open source everything, spin out new businesses, and invest in exciting ideas through financial and/or in-kind contributions. Our clients include Google, Stripe, Figma, Hinge, ACLU, Mozilla, The Nobel Prize, MIT, Etsy, and others. We operate a global decentralized community space collective called Index Space.
About Sanctuary Computer:
We build a technology shop prioritizing close collaboration between client and craftsperson, working on design-forward websites, robust web apps, and native mobile development.
Who we’re looking for:
Senior Shopify Developer with deep e-commerce expertise and modern frontend engineering skills. Responsibilities include:
— Collaborate with Technical Leads and Designers to meet custom e-commerce and technical needs.
— Build and maintain high-performance storefronts using custom Liquid (Online Store 2.0) and headless architectures (Shopify Storefront API, GraphQL, Hydrogen/Remix, Next.js).
— Implement responsive, accessible, pixel-perfect interfaces based on design specs with attention to interaction details and motion design.
— Integrate storefronts with headless CMS (Sanity, Contentful), payment gateways, subscriptions, search, and third-party e-commerce APIs.
— Optimize e-commerce performance focusing on Core Web Vitals, asset delivery, bundle size, and runtime efficiency.
— Architect scalable, reusable component libraries and design systems.
— Write clear documentation for store management, custom app integrations, and codebase maintenance.
— Participate in project rituals including Sprint Planning, standups, code reviews, and retrospectives.
Candidate profile:
Happy, relaxed, easy to get along with, flexible except on work quality, smart workflow management, prefers deep work but participates in strategic conversations. Interests in design, art, music, food, or fashion are a plus.
Must-Have Competencies:
— 8+ years writing highly performant frontend code with focus on 95+ Lighthouse scores and Core Web Vitals.
— Deep Shopify ecosystem mastery: custom Shopify themes (Liquid, JSON templates, Online Store 2.0), headless storefronts using Shopify Storefront API (GraphQL), Hydrogen/Remix, Next.js.
— Expert-level TypeScript and modern CSS (Tailwind CSS, CSS Modules), animation libraries (GSAP, Framer Motion).
— Experience integrating Shopify with headless CMS (Sanity, Contentful, Prismic) and third-party services (Klaviyo, Recharge, Algolia/Searchspring, Stripe).
— Fluency with PaaS platforms: Vercel, Netlify, Shopify Oxygen.
— Experience with state management (Zustand, Redux, Pinia) and API integration for cart state, multi-currency, checkout flows.
— Building accessible (WCAG compliant), responsive interfaces with SEO best practices, testing frameworks (Jest, Playwright, Cypress), maintainable code.
— Knowledge of WebSockets, caching strategies (Redis, CDN-level/Cloudflare), advanced image delivery.
Nice-to-Have Competencies:
— Custom Shopify App development using Node.js, Remix, GraphQL Admin API, Shopify CLI.
— Shopify Plus & Enterprise features: Shopify Functions, Checkout Branding API, Shopify Scripts, B2B configurations.
— Tracking & Analytics: server-side tracking, GTM, Meta Pixel, Customer Privacy APIs.
— WebGL, Canvas & 3D: Three.js or similar.
— Full-stack & API design: PostgreSQL, REST/GraphQL API, OAuth, JWT.
— Client-facing and management experience.
Compensation:
$40/hr to $120/hr depending on seniority and leadership experience. Projects typically at least 8 full-time weeks.
Interview process:
Intro call, panel interview, reference call, then offer.
Work culture:
Transparency with profit & loss sharing, carbon negative studio, strong morals rejecting non-aligned work, async and decentralized communication, remote friendly, building open source and internal products.
Application instructions:
Submit complete and thoughtful application with relevant links.
Задачи:
— Review and evaluate a growing catalog of AI-generated games
— Decide whether games meet our quality standards
— Test the end-to-end game creation and upload flow
— Publish approved games on Playgama
— Provide developers with clear feedback on their games
— Answer developers' questions and help them improve and polish their projects
— Identify recurring problems and opportunities to improve our AI game publishing experience
— Work with our internal team when additional information or decisions are needed
Требования:
— Hands-on experience with LLM and AI tools such as ChatGPT, Claude Code, DeepSeek, Kimi, or similar products
— Curiosity about AI-generated products and games
— Experience in Manual Testing and Customer Support
Условия:
— Fully remote work
— A team working primarily in the GMT+2 time zone
— A chance to work at the intersection of AI and gaming
— Direct influence on a new product direction that we are actively developing
— Plenty of room to grow as Playgama and this direction scale
Задачи:
— вести портфель крупных издателей мобильных приложений в Западной и Восточной Европе, в том числе на русскоязычных рынках;
— сопровождать клиентов от подключения и интеграции до оптимизации и дальнейшего развития;
— помогать увеличивать доход от рекламы;
— анализировать показатели аккаунтов и давать рекомендации
Требования:
— свободный русский и английский;
— желательно от 2 лет опыта в AdTech в account management, client services или customer success;
— понимание мобильной рекламы, RTB, programmatic, ad exchanges, DSP и mediation-платформ;
— знание рынка мобильных приложений, особенно utility- и gaming-продуктов
Условия:
— full-time;
— гибридный формат работы в Берлине
About Niantic Spatial: Niantic Spatial develops geospatial AI and digital mapping technologies, including a proprietary database of over 30 billion posed images and a Visual Positioning System for precise positioning worldwide. They serve customers in robotics, public sector, energy, and industrial markets.
About the Role: The Head of Talent Acquisition will lead and personally execute the recruiting function, reporting to the Chief People Officer. Responsibilities include full life cycle recruiting, recruiting operations, workforce planning, reporting, tools, external partners, and candidate experience. The role involves managing contract recruiting resources and designing and building the Talent Acquisition organization as the company grows. The position requires moving quickly without sacrificing quality and helping hiring teams focus on essential capabilities in deep-tech markets.
What You'll Do:
Full Life Cycle Recruiting - Manage a portfolio of searches across engineering, AI/ML, research, product, go-to-market, operations, and corporate functions, including executive and specialized roles. Handle all stages from intake to onboarding.
Direct Sourcing - Develop creative sourcing strategies to engage passive talent in competitive markets and represent the company credibly.
Executive Talent Advisory - Advise executives and hiring managers on role design, candidate profiles, talent availability, market dynamics, and hiring strategy. Lead intake and search-strategy discussions.
Hiring Process & Assessment - Design hiring processes balancing speed, rigor, inclusion, and candidate experience. Build structured interviews, coach interviewers, maintain momentum, and partner with Compensation on offers.
Recruiting Team & Partners - Manage contract recruiters, sourcers, search firms, and agencies. Set priorities, allocate requisitions, evaluate partners, and decide on support types.
Build the Function - Define future Talent Acquisition structure, recruit and develop the team, and build a recruiting culture focused on speed, quality, and impact.
Recruiting Operations & AI - Improve recruiting processes, adopt AI-enabled tools responsibly, maintain ATS data discipline, and ensure compliance with employment law and data privacy.
Reporting, Insights & Talent Brand - Create dashboards and updates for executives on pipeline health, conversion, time to fill, source effectiveness, offer acceptance, and agency spend. Partner with Marketing to enhance the employee value proposition.
What You'll Bring:
8+ years of full life cycle recruiting experience, ideally in high-growth technology, AI, deep tech, or competitive talent markets.
Experience as a hands-on Talent Acquisition leader or functional owner with a meaningful requisition load.
Exceptional direct-sourcing skills with a track record of engaging and closing passive candidates.
Experience advising executives and senior hiring managers as a credible talent partner.
An AI-forward mindset with experience integrating AI tools into recruiting workflows.
Ability to manage a broad and shifting workload using technology, automation, and prioritization.
Comfort with ambiguity and changing priorities, and ability to move between strategy, leadership, and execution.
Focus on simplifying processes, evidence-based assessment, and high integrity with sensitive information.
Bachelor's degree or equivalent experience.
Nice to Have:
Experience managing contract recruiters, sourcers, external partners, or internal Talent Acquisition professionals.
Experience building or scaling a Talent Acquisition team, especially in early-stage or pre-product-market-fit companies.
Familiarity with responsible and legally compliant use of AI and automation in recruiting.
Recruiting experience in computer vision, machine learning, robotics, geospatial technology, enterprise software, or physical AI.
Experience supporting U.S. and international hiring.
Compensation & Benefits: Base salary range $225,000-$250,000, plus annual bonus, equity, and comprehensive benefits including medical, dental, vision coverage, and 401(k).
Location & Work Model: Based in San Francisco office, with four days per week in office and additional on-site time as needed.
Inclusive Application and Equal Opportunity statements included.
Задачи:
— Продолжать строить, нанимать и обучать команду продаж Mid-Market во Франции в тесном сотрудничестве с рекрутерами и региональным руководством.
— Непосредственное руководство менеджерами по работе с клиентами Mid-Market (Account Executives), а также координация кросс-функциональных ролей (BDRs, Solutions Engineering, Customer Success, Field Marketing).
— Обеспечивать рост продаж через операционную дисциплину, постоянное формирование воронки продаж, точное выполнение продаж и целевые региональные инициативы выхода на рынок.
— Внедрять и поддерживать лучшие практики продаж с использованием методологии компании (например, MEDDPICC) для управления воронкой, прогнозирования и расширения аккаунтов.
— Реализовывать стратегии продаж, адаптированные к сегменту среднего рынка Франции и средним предприятиям (ETI), обеспечивая быстрые циклы продаж и быстрое достижение ценности для клиентов.
— Быть операционным контактным лицом и активным "игроком-тренером" для помощи в закрытии стратегических сделок среднего рынка и устранении операционных препятствий.
— Обеспечивать соблюдение корпоративной политики и стандартов продаж командой.
— Поддерживать структурированный операционный ритм: еженедельные звонки по прогнозам, обзоры воронки, индивидуальные коуч-сессии, обзоры сделок и командные встречи.
Требования:
— Опыт управления продажами не менее 5 лет в B2B SaaS/Tech, с успешным опытом индивидуального вклада в продажи средним предприятиям.
— Свободное владение французским и английским языками.
— Успешный опыт управления среднесрочными, высокоскоростными циклами продаж (30–90 дней) с сильным квартальным исполнением.
— Глубокое понимание французского IT, облачного и кибербезопасного ландшафта (сегмент среднего рынка / ETI).
— Опыт или хорошее понимание облачной безопасности, производительности сети, Zero Trust, SASE и современной веб-архитектуры.
— Владение методологиями продаж, дисциплина в использовании CRM (Salesforce), стратегии генерации воронки и точное квартальное прогнозирование.
— Практический стиль руководства, способный обучать и развивать менеджеров по продажам начального и среднего уровня, поддерживать высокую энергию и производительность команды.
Условия:
— Ожидаемая годовая зарплата для сотрудников во Франции от €178,000 до €244,000, включая целевые бонусы по плану компенсации продаж.
— Возможность участия в программе акционерного капитала Cloudflare.
— Работа удалённо из Парижа.
Дополнительно:
— Возможность прохождения очного интервью в офисах или хабах Cloudflare.
— Требования к соблюдению экспортного контроля США.
— Компания предоставляет равные возможности для всех кандидатов и обеспечивает разумные условия для людей с ограниченными возможностями.
ООО «Дом-ИТ» — аккредитованная IT-компания, резидент Сколково. Компания развивает собственный продукт — «РосДомофон», облачную платформу для управления придомовой территорией и сервисами умного дома. Клиенты — телеком-операторы, управляющие компании, застройщики, строительные и монтажные компании. Платформа предоставляет услуги умной домофонии, видеонаблюдения, удалённого открытия дверей, калиток и шлагбаумов. Продукт работает более чем в 300 городах 4 стран, цель — к 2030 году быть в каждом третьем подъезде России.
Задачи:
— Развивать B2B-маркетинг продукта «РосДомофон».
— Формировать и развивать позиционирование продукта для разных сегментов клиентов.
— Изучать рынок, клиентов и партнёров: проводить интервью, собирать обратную связь, анализировать потребности.
— Переводить сложные технические функции продукта в понятные ценностные предложения и сценарии использования.
— Готовить маркетинговые и продуктовые материалы для разных целевых аудиторий.
— Плотно работать с отделом продаж: понимать потребности sales, находить точки роста в воронке и создавать материалы, которые помогают двигать сделки дальше.
— Готовить презентации, кейсы, продуктовые материалы, ответы на типовые возражения, сравнения и материалы по новым функциям.
— Выстраивать регулярные коммуникации с клиентами и партнёрами: email, Telegram, вебинары, мероприятия, обучающие и продуктовые материалы.
— Участвовать в выводе новых функций и сервисов: определять сегменты, ценность, сообщения и формат запуска.
— Развивать партнёрский маркетинг и помогать партнёрам лучше понимать и продавать продукт.
— Работать с существующей клиентской базой: искать возможности для развития использования продукта и подключения новых сервисов.
— Собирать обратную связь от клиентов, партнёров и отдела продаж и превращать её в маркетинговые и продуктовые гипотезы.
— Анализировать эффективность маркетинговых инициатив через CRM, воронку и бизнес-метрики.
— Самостоятельно расставлять приоритеты, запускать гипотезы, оценивать результат и корректировать подход.
— При необходимости находить и координировать подрядчиков под отдельные задачи.
Требования:
— Опыт в B2B-маркетинге от 3 лет.
— Опыт работы с IT-, SaaS- или другими сложными B2B-продуктами.
— Опыт продуктового маркетинга: сегментация, позиционирование, value proposition, упаковка продукта.
— Понимание длинного B2B-цикла сделки и работы с несколькими ЛПР.
— Понимание связи маркетинга и выручки.
— Опыт плотного взаимодействия с отделом продаж.
— Опыт подготовки материалов для sales.
— Опыт регулярных маркетинговых коммуникаций.
— Умение объяснять сложный продукт простым языком.
— Умение работать самостоятельно, без постоянного контроля.
— Навыки работы с аналитикой, CRM и маркетинговыми метриками.
— Системное мышление и умение выстраивать повторяемые процессы.
Будет преимуществом:
— Опыт в B2B SaaS.
— Опыт в телекоме, PropTech, Smart Home, IoT, инфраструктурных или платформенных IT-продуктах.
— Опыт работы единственным или ведущим маркетологом продукта.
— Опыт partner marketing / customer marketing / lifecycle marketing.
— Опыт работы с существующей клиентской базой.
— Опыт запуска новых функций и сервисов.
— Опыт проведения вебинаров и обучения партнёров.
— Опыт работы с CRM и продуктовыми метриками.
— Опыт управления подрядчиками.
Условия:
— Гибридный формат работы в Москве.
— Несколько дней в неделю — офис.
— Оформление по ТК РФ.
— Аккредитованная IT-компания, резидент Сколково.
— Прямое взаимодействие с генеральным директором.
— Возможность влиять на маркетинговую систему и подходы, а не работать только по готовому списку задач.
— Работа с собственным технологическим продуктом, который уже масштабируется на рынке.
— Возможность подключать внешних специалистов и подрядчиков под отдельные направления.
About the Role
We are looking for a smart, technically curious, and customer-focused Smart Office Support Engineer to help maintain and support our modern workplace technologies. This role combines traditional IT support with smart office systems, including access control, video conferencing, and security technologies.
You do not need a long list of certifications or years of experience. We value intelligence, problem-solving ability, willingness to learn, and excellent customer service skills above all else.
Responsibilities:
End-User IT Support
· Provision, configure, and deploy laptops and workstations for employees.
· Support users with hardware, software, and connectivity issues.
· Install and maintain operating systems, applications, and security updates.
· Troubleshoot Microsoft Windows and productivity tools.
· Provide onsite and remote support to employees.
Smart Office Systems
· Support and troubleshoot CCTV, Face Recognition and Access Control systems, Video Conferencing solutions
· Routine morning systems checkup
· Coordinate with vendors, service providers, our own expert team when necessary.
Documentation
· Maintain accurate documentation of systems, procedures, and support activities
Required Skills & Qualities
· Genuine interest in technology and learning new systems.
· Good communication skills and professional customer service attitude.
· Ability to explain technical concepts to non-technical users.
· English proficiency, Russian- and Greek- abilities would be nice
· Driving license and own car for extra mobility when needed
Technical Requirements
Experience with some of the following is desirable:
· Microsoft Windows administration.
· Active Directory user management.
· Laptop and desktop hardware support.
· Basic networking concepts (IP addressing, DNS, DHCP, Wi-Fi).
· Video conferencing platforms and meeting room systems.
· Access control, Face ID, or CCTV systems.
· Mobile device support.
Nice to Have
· Ability to diagnose issues methodically rather than relying solely on documentation.
· Experience supporting users in a corporate environment.
· Exposure to enterprise IT systems.
· Experience with ticketing systems.
· Knowledge of cybersecurity best practices.
We offer
· Competitive salary
· Professional and international working environment
· Opportunity for professional growth and development
· Best office in Paphos
· 21 days of paid annual leave
· 40 working hours of paid sick leave per year
· Public holidays in accordance with the Cyprus Public Holiday calendar
As a Consultant in our Global Medical Consulting practice, you will help customers bring treatments to patients faster by transforming how they work with Technology, Data, and AI. You will focus on reshaping operating models, driving organizational change, and measuring tangible business value. You will have the opportunity to drive operational excellence in our Vault Medical suite – from shaping the medical content operating model to supporting broader Medical Affairs initiatives involving key offerings like Link and CRM. In this role, you will collaborate closely with internal teams across Sales, Product, Strategy, and Marketing to help our medical customers get the most out of Vault Medical, optimizing their processes so they can work more efficiently.
Who we are
Typeform is a refreshingly different form builder helping over 150,000 businesses collect data with forms, surveys, and quizzes. It drives 500 million responses annually and integrates with tools like Slack, Zapier, and Hubspot. The company is fully remote and hires candidates based in the UK, Ireland, Germany, Portugal, or The Netherlands.
About the role
The Agency Partner Manager will own and scale Typeform’s Agency Partner Program by building revenue-generating relationships with marketing, digital, research, customer experience, and professional services agencies. A key focus is Research Flow, an AI moderated research platform that enables teams to design studies, recruit participants, run adaptive conversations, and generate insights quickly. The role involves recruiting and activating partners, supporting their growth, and driving new revenue. The position is part of the Partnerships team and collaborates with Sales, Marketing, Customer Success, Product, and Partner Operations.
What you’ll do
— Own the Agency Partner Program from recruitment and onboarding through enablement, activation, and ongoing partner success.
— Build strong commercial relationships with agencies to extend Typeform’s reach and create new client solutions.
— Help partners package Typeform and Research Flow into services across customer research, market research, lead generation, marketing, and customer experience.
— Drive net new monthly recurring revenue through agency sourced and influenced opportunities, collaborating with Sales and Customer Success.
— Set and manage quarterly objectives for revenue, partner activation, and program growth.
— Partner with Marketing on campaigns, webinars, case studies, content, and demand generation.
— Refine partner segmentation, tiers, incentives, and reporting to scale the program efficiently.
What we’re looking for
— Five or more years of experience in partnerships, channel sales, business development, or agency management.
— Proven track record of generating revenue through agency or services partners.
— Strong understanding of marketing, digital, research, or professional services agency models.
— Experience building scalable partner programs and processes.
— Strong commercial judgment and confidence managing revenue, pipeline, forecasting, and partner performance.
— Excellent relationship management and communication skills with ability to align stakeholders across teams.
Nice to have
— Experience with software as a service platforms or products with open APIs and integrations.
— Familiarity with research technology, customer insight tools, or platform growth strategies.
— Experience operating a self-serve or tiered partner program.
Typeform is a form builder helping over 150,000 businesses collect data with forms, surveys, and quizzes. The company is fully remote and hires candidates based in the UK, Ireland, Germany, Portugal, or The Netherlands.
Product Operations is central to how Product and R&D teams work, creating systems and practices to focus on solving the right problems and delivering products. AI is increasingly important, with teams experimenting with tools like Glean and Claude, automations, agents, and AI usage throughout product development.
The role of AI Product Operations Lead involves building and operating internal AI Operations capability for R&D. It requires turning ambiguous opportunities into reliable solutions by identifying high-value AI problems, understanding workflows, designing solutions, building or coordinating delivery, and being accountable for performance after launch.
Responsibilities include:
— Building and improving a backlog of AI opportunities across R&D, prioritizing impactful AI jobs.
— Taking ambiguous problems from discovery to delivery: understanding users and workflows, exploring options, designing systems, implementing, testing, documenting, launching, measuring, and improving.
— Designing simple AI-native solutions fitting naturally into workflows, deciding when prompts, automations, integrations, agents, databases, or custom apps are appropriate.
— Helping R&D get value from enterprise AI tools like Glean and Claude, partnering with IT and InfoSec on access, configuration, connectors, enablement, and support.
— Owning the lifecycle of AI systems including automations, skills, agents, and internal web apps.
— Establishing evaluation, testing, reliability, observability, security, and maintenance practices, improving systems over time.
— Partnering across R&D to uncover needs, unblock delivery, clarify ownership, and involve experts.
— Running and evolving R&D AI governance and enablement practices, providing leaders visibility into work, risks, adoption, and outcomes.
— Participating in broader AI governance efforts as an R&D contributor.
— Working with Finance and partners to improve visibility into AI tool usage, spend, and value to inform investments.
— Exploring and supporting autonomous agents to improve planning, discovery, design, build, evaluation, and management across product development.
Requirements:
— Strong practical experience applying AI to real-world problems, building usable solutions.
— Proven track record taking ambiguous problems from discovery through implementation, testing, adoption, and improvement.
— Excellent systems thinking to understand people, processes, tools, data flows, integrations, permissions, and constraints, making trade-offs.
— Strong user and workflow discovery skills to understand real jobs and simplify solutions.
— Hands-on technical fluency building, modifying, troubleshooting internal workflows, automations, agents, or apps.
— Practical experience with modern development tools like GitHub, repositories, pull requests, application hosting, deployment, logging, and troubleshooting.
— Ability to manage work independently: prioritizing backlog, handling dependencies and risks, documenting decisions, communicating with stakeholders.
— Strong approach to evaluation and reliability, defining "good", testing, collecting feedback, and improving live systems.
— Ability to work effectively across technical and non-technical teams, asking questions, challenging assumptions, seeking expert input, and progressing without close supervision.
— Good judgment on responsible AI, security, access, governance, and knowing when to involve partners.
The role reports to VP of Product Operations and collaborates with Product, Engineering, Design, Research, Data Science, IT, InfoSec, and AI practitioners across Typeform.
Обязанности:
— Участвовать в формировании позиционирования, развития бренда компании.
— Формулировать УТП и продуктовые сообщения совместно с продуктовой командой.
— Разрабатывать необходимый набор артефактов для маркетинговой упаковки (брифбуки, описания продуктов, продуктовые презентации, white papers и пр.).
— Систематическое изучение рынка, конкурентов и целевой аудитории (сегментация, емкость, конкурентные преимущества, барьеры, потребности).
— Кросс-функциональное взаимодействие с командами: работа с продуктовой, технической и sales-командами, с дизайнером.
— Помогать на мероприятиях (вебинары, конференции, презентации) и в подготовке текстов, пресс-релизов.
Требования:
— Опыт в B2B-маркетинге (приветствуется знание сферы IT и кибербезопасности).
— Опыт в создании контента: написание текстов с фокусом на ценность и продукт (статьи, кейсы, интервью, email-цепочки, посты).
— Создание контента под разные этапы CJM (Customer Journey Map). Работа с дизайнерами и SMM, digital постановка ТЗ на визуалы и контент-форматы.
— Понимание работы воронки продаж, CJM, SWOT-анализа и других аналитических методов в маркетинге.
— Желателен опыт работы с Figma, Tilda, Visio и другими инструментами для визуализации и упаковки маркетинговых материалов.
— Практический опыт запуска новых продуктов, вывода бренда на рынок.
— Способность быстро адаптироваться к изменениям.
— Грамотная устная и письменная речь.
— Знание английского языка на уровне B2.
— Уверенное использование AI-инструментов (ChatGPT, Midjourney, Kimi и пр.) будет преимуществом.
Условия:
— Работа в аккредитованной IT-компании.
— Трудоустройство по ТК РФ с первого дня работы.
— Гибридный режим работы.
— ДМС, включая страховой полис для поездок за границу.
— Отпуск 28 дней в году, оплата/компенсация возможных переработок.
— Премирование по итогам года за успешно выполненные функциональные задачи.
— Дополнительное премирование по реферальным программам («приведи друга – получи бонус»).
— Предоставляется корпоративная техника (при необходимости орг. техника).
Koast.ai ищет Head of Technical Support для удалённой работы в США с полным рабочим днём, подчиняющегося CEO.
Задачи:
— Организация онбординга новых клиентов: подключение рекламных аккаунтов, настройка атрибуции (Hyros, Cometly), приглашение команды, запуск первой кампании совместно с клиентом.
— Полное сопровождение поддержки через Intercom: управление временем ответа, качеством решений, базой знаний, макросами и путём эскалации.
— Триаж и взаимодействие с инженерами: определение багов, функциональных пробелов, ошибок пользователей и проблем Meta API; воспроизведение и документирование багов с подробностями для инженеров в Shortcut.
— Контроль качества релизов: тестирование на реальных рекламных аккаунтах, проверка запусков, автоматизаций, действий AI-агента и интеграций.
— Мониторинг систем: контроль Meta API, обновления токенов, вебхуков, учётных записей Whop, синхронизации атрибуции с помощью Sentry, PostHog и внутренних дашбордов.
— Анализ здоровья клиентов и удержания: отслеживание активности аккаунтов, выявление рисков оттока и регулярный отчёт CEO.
— Подготовка статей в справочный центр и видеоинструкций для часто задаваемых вопросов.
Требования:
— Опыт 3+ года в технической поддержке, customer success или поддержке B2B SaaS продуктов, включая роль основного связующего звена с инженерами.
— Практический опыт работы с Meta Ads: управление аккаунтами, запуск кампаний, решение проблем Ads Manager и API.
— Опыт работы с Intercom или аналогичными платформами поддержки, а также с системами управления задачами (Shortcut, Linear, Jira).
— Опыт проведения QA или UAT релизов программного обеспечения.
— Умение читать логи, ответы API и мониторинг ошибок (Sentry или аналогичные), без необходимости писать код.
— Знание инструментов атрибуции (Hyros, Cometly, Triple Whale, Northbeam) будет плюсом.
— Готовность работать полный день по часовому поясу США.
Условия:
— Работа в небольшой команде с высокой автономией.
— Возможность влиять на создание функции поддержки, стандарты QA и процессы онбординга.
— Работа с крупными рекламными командами Meta и AI агентом.
— Полная занятость, стабильная компания с бонусами за удержание и качество решений, оплачиваемый отпуск.
— Удалённая работа с гибким графиком в рамках рабочих часов США.
Как откликнуться:
— Записать видео Loom до 5 минут, в котором рассказать о своём опыте, показать проекты и рекламные аккаунты, привести пример баг-репорта, описать случай с недовольным клиентом и объяснить, как Koast помогает медиа-байерам.
— Отправить ссылку на видео и резюме или LinkedIn на jobs@koast.ai с темой письма "Retention is king".
— Без видео заявки не рассматриваются.
Важно: требуется опыт с рекламными продуктами и возможность работать по часам США.
About Alps2Alps
Alps2Alps is an innovation-driven travel tech company dedicated to travel tailored with love, powered by innovation and a commitment to the Earth. The company develops innovative solutions to drive customer satisfaction and business growth, serving hundreds of thousands of clients.
About the role
Looking for organized and efficient Dispatchers to coordinate transfer services in real time. The Dispatcher acts as a key contact between clients, drivers, Customer Service, and the Planning team, ensuring smooth communication and handling day-of-service tasks.
Responsibilities:
— Coordinate communication between clients, drivers, Customer Service (CS), and the Planning team;
— Monitor real-time transportation operations, ensuring efficiency and timely service;
— Support customers on the day of service, resolving issues or delays;
— Use dispatch and communication tools such as IP phones, Slack, and CRM to maintain smooth operations;
— Handle unexpected situations effectively to minimize service disruption;
— Maintain accurate and up-to-date records in the dispatch system;
— Collaborate with other departments to ensure customer satisfaction and operational success.
Requirements:
— Proficiency in communication platforms: IP phones, Slack, messaging apps;
— Experience with dispatch management systems;
— Background in logistics, tourism, taxi services, or goods delivery coordination;
— Reliable PC, headphones, and microphone for communication;
— Stable internet connection for remote work;
— Proficiency in English (C1); knowledge of Russian or French is an asset;
— Strong understanding of geographic locations within the service areas (Alps);
— Ability to collaborate effectively in a team;
— Excellent verbal communication and problem-solving skills;
— Willingness to work 12-hour shifts, day or night;
— Highly adaptable and able to manage unexpected and challenging situations.
Work Schedule:
— 5 days a week, 12-hour shifts with predetermined schedule (day/night shifts);
— Fully remote work (excluding sanctioned countries).
Contract details:
— Temporary contract until April 20, 2027, with possibility of extension;
— First month focused on training and learning;
— From second month, performance evaluated based on KPIs.
Salary Range:
— 700 EUR/month during training and probation (first month);
— From second month, salary ranges from €1,500 to €2,000 based on performance and KPIs.
Selection process:
— Group interview;
— Competency-based interview;
— Reference check;
— Offer.
Удалённоmiddle
1 500 – 2 000 €
Удалённо
110 000 – 140 000 $
Удалённо
75 000 – 120 000 $
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