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Location: London, United Kingdom Workplace: hybrid Global University Systems (GUS) is one of the world's leading education groups, bringing together a diverse network of higher education institutions, academic partners and student recruitment organisations across multiple countries. With more than 11,000 colleagues and 36 academic institutions worldwide, we combine global scale with an entrepreneurial mindset, creating opportunities to innovate, grow and make an impact. As an ambitious international organisation, we continue to evolve, invest and expand. We offer the opportunity to work across a complex global portfolio, with genuine ownership and the ability to influence business performance at Group level. The opportunity We are looking for an exceptional Director of Business Performance & Portfolio Management to establish and lead a new Group-wide performance capability. This is a high-impact senior leadership role with a clear mandate to drive stronger financial and operational performance, sharpen accountability and turn insight into action across our international portfolio. Working closely with CEOs, CFOs and senior leadership teams, you will get beneath the numbers to understand what is driving business performance, identify where intervention is required and ensure clear recovery plans are owned and delivered. This is much broader than a traditional reporting role. You will bring together business performance, portfolio management, commercial finance, performance improvement and value creation, creating a consistent approach to how performance is measured, challenged and improved across the Group. What you'll be doing As Director of Business Performance & Portfolio Management, you will: Establish and lead the Group-wide business performance and portfolio management capability, including its operating model, governance and ways of working. Develop a consistent performance framework covering KPIs, scorecards, financial performance, operational performance and executive performance reviews. Lead structured performance reviews with institutional and functional leadership teams. Analyse business performance to identify underlying commercial, financial and operational drivers. Provide independent, evidence-based challenge where businesses or institutions are underperforming. Develop and oversee performance improvement and recovery plans, ensuring clear ownership, milestones and measurable outcomes. Track commitments through to delivery and escalate where progress is insufficient. Use portfolio-level analysis and cross-institution benchmarking to identify performance gaps, risks and opportunities. Translate complex financial and operational information into clear, commercially focused recommendations. Provide senior leadership with concise insight into portfolio performance, business performance, risks and opportunities. Build strong relationships with senior stakeholders while maintaining the independence required to provide constructive challenge. Build and lead a high-performing performance management capability. What we're looking for You will bring: Significant senior-level experience in a complex, multi-entity or international organisation. A strong track record of diagnosing and addressing business underperformance. Excellent commercial and financial acumen, connecting financial results with operational and strategic performance. Experience developing KPIs, performance frameworks, scorecards and executive review processes. Strong analytical capability and an ability to identify the drivers behind financial and operational performance. The credibility to influence and constructively challenge CEOs, CFOs and senior leadership teams. Experience developing recovery or performance improvement plans and driving actions through to measurable outcomes. Experience establishing a new performance, commercial or portfolio capability would be particularly valuable. Experience within private equity portfolio operations, value creation or another highly performance-focused environment would be advantageous. What we offer: Hybrid working - most roles offer hybrid or flexible arrangements to support work-life balance. Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions. Private Medical Insurance (T&C's apply) - prioritising your wellbeing with speedy access to healthcare whenever you need support. 25 days annual leave plus bank holidays - time to rest, recharge, and balance life beyond work. Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan. Eye Care Vouchers - support for regular eye tests and essential eyewear. Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes. Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc Employee Assistance Programme - confidential support for your wellbeing, whenever you need it. Refer a Friend Scheme for staff members (T&C's apply) - earn rewards for helping us bring great talent into the team If you feel this is the role you are looking for, please click below to apply for the role! We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed here .

Location: Remote, Spain GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This position is 100% remote and will be based in Spain. GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization. Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role. What you’ll do Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory. Generate New Logo opportunities and Growth opportunities on existing customer accounts. Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs). Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities. Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies. Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates. Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast. Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs). Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts. What you’ll bring Fluency in Spanish. Previous tech industry experience in an outbound sales development role is required. Positive and energetic phone skills, excellent listening skills, strong writing skills. Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities. Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes. Alignment with our values and working in accordance with those values. Knowledge of business process, roles, and organizational structure. Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools. The ability to travel for events such as trainings, team offsites, customer meetings, etc. Proficiency in English, our company language, is required for effective communication. About the team As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab. Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Valencia Workplace: OnSite Role highlights - QMS Specialist - Location: Spain - Department: GMO – Manufacturing Assurance - Reports to: Global QMS Manager - Employment type: Permanent - Workplace model: On-site - Employment is subject to applicable security screening (incl. SUPO, where required) Why this role matters The Quality Management System (QMS) Specialist/engineer is responsible for implementation of the ICEYEs Quality Management System in our Valencia production unit to ensure consistent delivery of products and services that meet customer, regulatory, and industry standards. In this role you will partner closely with production, supply chain, Health and safety teams to ensure that our processes are aligned with business goals and embedded into daily practices. This role will report to the Global Quality Management System (QMS) manager and operate as a standalone position within the Spain facility. Who We Are ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience. ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation. Your day-to-day responsibilities - Ensure ICEYE Quality Management System is fully implemented in our Valencia facility - Drive ICEYE production framework maturity increase in Valencia - be the subject matter expert for QMS, QA, Support Health and safety and environmental topics. - Ensure compliance with regulatory, customer, and industry requirements, serve as the main point of contact for auditors and certification bodies. - Act as an internal auditor in our internal process audits covering quality and supporting EHS topics. - Ensure controlled documentation rigor in Valencia operations - Define and track quality KPIs; prepare and present regular performance reports to leadership. - Provide training and coaching on QMS processes, standards, and quality tools; promote a culture of quality throughout the organization. What we’re looking for Must haves: - 5+ years in quality, engineering, operations, compliance, or process improvement roles. - Strong experience with digital QMS systems and data-driven improvement methods. - Strong knowledge of QMS standards (ISO 9001 required; AS9100, AQAP2110, PECAL or similar beneficial) - Experience with quality tools and risk management (RCA, CAPA, FMEA, PDCA, risk assessments). - Audit experience, either as an internal auditor or supporting external certification - Adaptability and a real willingness to learn; comfortable in a fast-paced, agile production environment where processes are still taking shape - Excellent communication, documentation, and stakeholder management skills - Ability to drive cross-functional alignment and work independently with minimal supervision - Professional fluency in both English and Spanish Nice to haves: - Degree in Engineering, Quality, Business, or related field. - Knowledge of AS9100, AQAP 2110, PECAL, or ISO 27001 - Multi-site or international corporate experience - Background in defence tech, aerospace, advanced manufacturing, or automotive - Experience with quality tools and risk management methods (RCA, CAPA, FMEA, PDCA, risk assessments). If you bring the right mindset, we can build these with you. Application Process - TA interview - Hiring Manager video interview - Home task + task review interview - Final onsite interviews Working at ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. Working at ICEYE   At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.   How We Work (Our Values)   - Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.   - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.   - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.   - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.   - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.   - Have fun: What we do matters - and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.   Benefits Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   Our Commitment to Diversity, Equity, and Inclusion We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.   We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.   Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com.

Location: United States; San Francisco Workplace: Remote We are seeking a highly skilled and detail-oriented Policy & Data Quality Specialist to join our team as a Contingent Worker (Contract). The successful candidate will be responsible for training cutting edge AI models that strictly adhere to policies, for ensuring the quality and accuracy of decisions, creating golden sets, calibrating vendor sites, and managing vendor relationships. This is an excellent opportunity for someone who is passionate about policy analysis and quality assurance to make a meaningful impact on our organization. Experience in content moderation is valuable but not required. This role will involve exposure to potentially objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential objectionable material i.e. child exploitation, graphic violence, animal abuse, self-injury and other content which may be considered offensive or disturbing. KEY RESPONSIBILITIES - Policy & Data Quality Assurance: Review and evaluate decisions made by expert models and vendors to ensure accuracy, consistency, and adherence to policies and guidelines. - Golden Set Creation: Develop and maintain golden sets of content to test and calibrate expert models and vendor performance, ensuring that they meet our quality standards. - Vendor Site Calibration: Collaborate with vendor sites to identify areas for improvement, provide feedback, and implement calibration plans to enhance their performance. - Vendor Management: Build and maintain strong relationships with vendors, providing guidance, support, and performance metrics to ensure they meet our quality expectations. - Process and Policy Improvement: Identify opportunities to improve policies and processes, workflows, and tools, and collaborate with internal stakeholders to implement changes. - Data Analysis: Analyze data and metrics to identify trends, patterns, and insights that inform quality assurance strategies and vendor performance. - Communication: Communicate effectively with internal stakeholders, including operations teams, policy teams, engineering teams and leadership, to ensure alignment and collaboration on quality assurance initiatives. - Training and Development: Participate in training and development programs to stay up-to-date on policies, procedures, and industry best practices. REQUIREMENTS - 4+ years of experience in technology consulting, content moderation, quality assurance, or a related field. - Strong understanding of policy development, moderation procedures, and guidelines. - Experience developing evals and golden sets. - Familiarity with data analysis and reporting tools preferred. - Strong attention to detail and ability to maintain accuracy in a fast-paced environment. - Excellent analytical, problem-solving, and communication skills. - Ability to work independently and collaboratively as part of a team. - Experience working with vendors or external partners is valuable. NICE TO HAVE - Experience with content moderation platforms and tools. - Knowledge of industry best practices and standards for content moderation and quality assurance. - Certification in content moderation, developing AI evals, or a related field. WORKING CONDITIONS: - This will be a hybrid-role in an office setting. - Must be able to work in a fast-paced environment with multiple priorities and deadlines. - This role is expected to encounter and engage with objectionable content

Location: Mississauga, Ontario Workplace: hybrid Job Title: Director, Billing to Cash Location: Mississauga, ON - Hybrid   **Travel to Office expectations** For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.   About the Team The Billing to Cash team supports the full customer billing-to-cash lifecycle across PointClickCare's business units, including billing, cash application, collections, escalations, account resolution, and credit risk. The team partners closely with Accounting, Treasury, Sales and GTM leadership, Finance Customer Support, and Account Services to improve Order-to-Cash effectiveness and the customer experience.   Position Summary: Reporting to the Senior Director, Finance Operations, the Director of Finance, Billing to Cash leads a team of high-performing managers and individual contributors to ensure the billing-to-cash process is frictionless for customers and maximizes cash collections. This highly impactful role leads a high-volume Billing to Cash department with more than $700M in annual collections. The successful candidate will bring strong customer service and business-partner skills, leadership capability, and business acumen to support Order-to-Cash effectiveness.   Key Responsibilities: Oversee the effectiveness and efficiency of billing, collections, escalation management, and account resolution across the Accounts Receivable portfolio for all business units. Ensure the effectiveness of the cash application process to support accurate customer statements. Identify customer payment trends and develop strategic solutions to protect revenue and support cash collection targets. Drive collections efficiency through payment automation, including ACH adoption, and optimized billing frequency. Leverage systems, enhance processes, and break down silos to create a best-in-class Billing to Cash team. Develop and drive Key Performance Indicator reporting for management and internal teams to support working capital targets, including DSO and inputs to Free Cash Flow, and improve operational efficiency. Develop and implement a customer risk management framework, policies, and procedures to maximize cash flow and minimize bad debt risk, including credit risk, bankruptcies, unclaimed property, and collateral consents. Serve as the Finance gatekeeper for extending credit to customers with poor payment history or elevated credit risk, while partnering with Sales and Commercial teams to structure terms responsibly and unlock revenue opportunities. Partner with Treasury to provide reliable cash flow forecasts. Partner with controllership and revenue accounting to support timely and accurate financial reporting and period-end close. Oversee billing validations to support invoice accuracy and timely customer delivery. Partner with internal stakeholders to resolve upstream issues, optimize billing operations, and minimize billing issues. Develop a high-performing, tech-forward team that can solve issues end to end and serve as subject matter experts in their areas. Perform other duties as assigned by management to support overall team objectives.   Required Skills & Qualifications: University education in a relevant discipline; Finance or Accounting preferred. 5+ years of experience leading teams of people managers. Ability to lead a high-volume Accounts Receivable department collecting more than $500M annually. Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Extensive expertise in Order-to-Cash processes and best practices. Credit control and statutory knowledge, including Anti-Money Laundering and Escheatment. Strong leadership skills, including team building and motivation, transformation, and organization design. Demonstrated commitment to PointClickCare's core values: People, Passion, and Performance.   Preferred Experience: Experience in the SaaS industry and with acute and/or post-acute customers. Experience with major billing-to-cash systems and implementations. Experience working with Sales Operations, Revenue Operations, and Customer Success teams. M&A and integration experience. Experience developing reporting to measure performance. Experience deploying AI, RPA, or workflow automation tools within Finance or Order-to-Cash operations.   At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $144,100 - $160,200 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more!   Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.   #LI-Hybrid

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Shift work required for eligibility   Job Summary:     As a Solutions Analyst, you are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. Being a customer facing support expert, you will be solution focused, and service oriented to advocate for the customers when working or escalating high priority cases and issues.   In Customer operations, being a support liaison means you must solve technical issues both internally and externally, and maintain strong communication between both sides, reporting into the Manager, Customer Support for all technical support needs.   Key Responsibilities: •Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications.  •Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings.  •Troubleshoot technical issues through log analysis, research, and problem recreation.  •Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution.  •Leverage and contribute to the internal knowledge base to improve support efficiency.  •Consistently meet or exceed service delivery standards and key performance indicators (KPIs).  •Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system.  •Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.    Your Key Strengths:   •Exposure to AI tools and a desire to leverage them to enhance product management practices and product capabilities. •1-2 years of SaaS support experience, Technical Support, and or Operations Support environment  •Understanding of clinical workflows in long term care or medical facilities (preferred, not required)  •Strong understanding of business workflows and processes within SaaS or enterprise applications.  •Proven problem-solving skills and the ability to manage customer expectations.  •Excellent written and verbal communication skills.  •Comfortable in fast-paced, high-demand environments.  •Quick learner with strong technical aptitude; detail-oriented, analytical, patient, and an active listener.  •Experience collaborating with cross-functional technical teams (e.g., Product, Engineering, QA).  •Experience supporting and troubleshooting web-based SaaS applications.  •Familiarity with diagnostic/observability tools and techniques used to resolve customer issues (preferred).  •Experience with CRM/help desk platforms (e.g., Salesforce Service Cloud, Zendesk, or similar). #LI-MG1  #LI-Remote Corp B - S2 PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $63,000 with fulltime benefits!   Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime-Eligible

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Position Summary We are seeking a mid-level ServiceNow Developer to support and enhance our global ServiceNow platform. You will contribute to operational support, platform development, integrations, maintenance, and documentation while working with experienced developers, architects, and business partners. The level of responsibility will be aligned with the successful candidate’s demonstrated skills and experience. Mid-level developers will be expected to complete routine assignments with greater independence. This position offers opportunities to expand your ServiceNow expertise through hands-on development, code and design reviews, and platform initiatives. Key Responsibilities Operational Support Support queue management, incident investigation and mitigation, request fulfillment, and routine platform maintenance. Monitor platform health, logs, scheduled jobs, and integrations; investigate issues and coordinate with dependent teams when necessary. Document issues, findings, resolutions, and follow-up actions. Participate in agile team activities, including stand-ups and planning. Manage incident response during regular working hours and engage with global colleagues for handovers as needed. Integration Development and Support Develop and maintain integrations between ServiceNow and enterprise systems using technologies such as IntegrationHub, Flow Designer, REST or SOAP APIs, and MID Servers. Monitor and troubleshoot existing integrations and implement fixes appropriate to your experience level. Participate in integration testing, validation, error handling, and reconciliation to support accurate and reliable data exchange. Apply approved authentication, credential-management, security, and data-handling practices. Platform Development and Engineering Configure, develop, test, and enhance ServiceNow solutions using components such as Script Includes, Business Rules, Client Scripts, UI Policies, Transform Maps, Import Sets, and Flows. Support platform upgrades, patches, clones, releases, and routine maintenance. Create maintainable solutions that follow established development, security, testing, and accessibility standards. Participate in peer reviews and address feedback before deployment. Help identify opportunities to improve platform reliability, usability, and support processes. Collaboration and Professional Development Work with developers, architects, product owners, administrators, and teams such as ITSM, HRIS, ITOM, Security, and external vendors. Translate clearly defined business requirements into technical solutions, seeking guidance when requirements or risks are unclear. Participate in technical design discussions, code reviews, troubleshooting sessions, and knowledge-sharing activities. Develop knowledge of ServiceNow architecture, APIs, authentication, data management, and secure development practices. Documentation and Governance Create and maintain technical documentation, including solution designs, integration mappings, process flows, support procedures, and runbooks. Ensure work complies with applicable governance, change-management, security, privacy, and data-protection requirements. Contribute reusable guidance and resolved issues to team wiki/confluence spaces. Minimum Qualifications Applicants should meet most of the following qualifications: Approximately 3–5 years of relevant experience with ServiceNow, another enterprise workflow platform, or a combination of related education, training, and practical experience. Working knowledge of ServiceNow configuration and development concepts. Experience with ITSM processes such as Incident, Change, Problem, or Request Management. Experience with JavaScript or a comparable scripting language. ServiceNow-specific scripting and Glide API experience may be developed in the role. Foundational understanding of REST APIs, web services, authentication, and data integrations. Ability to investigate technical issues, document findings, and communicate when assistance is needed. Ability to collaborate with technical and nontechnical colleagues. ServiceNow Certified System Administrator certification, or willingness to obtain it. Preferred Qualifications The following qualifications are helpful but not required. We encourage candidates to apply even if they do not meet every preferred qualification. Experience with IntegrationHub, Flow Designer, REST or SOAP integrations, or MID Servers. Familiarity with CMDB, Discovery, Service Mapping, Hardware Asset Management, or Software Asset Management. Exposure to source control, automated testing, CI/CD, or ServiceNow Automated Test Framework. Experience with Platform Analytics or Performance Analytics. Familiarity with capabilities such as Virtual Agent, AI Search, or Now Assist. ServiceNow certifications such as Certified Application Developer or relevant implementation specialist credentials. Skills and Working Approach Communicates progress, risks, questions, and technical information clearly. Accepts and applies constructive feedback. Organizes assigned work and follows through on agreed commitments. Works collaboratively and respectfully with colleagues from different roles and backgrounds. Balances independent problem-solving with timely escalation. Demonstrates interest in continued technical and professional development. At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $65.52 — $81.92 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Paris; London Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. Role Summary We are seeking a talented and experienced Research Engineer to join our newly forming Search and Services Platform team within Research Platform. You will build and operate the large-scale search and services that our models rely on as tools — from self-hosted, web-scale, search indexes to knowledge graphs and databases served through MCP. You will work closely with researchers and with the pretraining data, sandbox and data platform teams to make these services reliable, scalable and fast, on infrastructure measured in hundreds of terabytes of NVMe storage and thousands of CPU cores to support both data generation and critical training runs. What you will do As a Research Engineer on the Search and Services team, your responsibilities will include (but may not be limited to): - Designing, building and operating large-scale search infrastructure: self-hosted Vespa clusters indexing web-scale corpora, managed indexes for smaller corpora, and vendor search endpoints. - Self-hosting and maintaining a wide range of structured data sources — knowledge graphs (Wikidata, UniProt, Materials Project), scholarly data (OpenAlex, OpenAIRE), statistical databases (Eurostat, World Bank, IMF, OECD), open data portals and more. - Designing interfaces and tools to expose to the models and agents to use the services in different ways (direct YQL or SPARQL queries, or more refined and constrained MCPs to mimic external services) to support data generation and agentic training. - Building the data pipelines that ingest, index and serve massive datasets, including indexing our own pretraining corpora for exploration, deduplication and eval-leakage checks. - Building strong relationships with researchers and adjacent teams (pretraining data,, sandbox, data platform), understanding their workflows and enabling them to achieve more by leveraging your expertise. - Communicating and producing documentation or any content that will help teams make the most of the services you'll build. About you - 5+ years of successful experience in search engineering, data infrastructure, or a similar SRE / platform role. - Proficiency in software development (Python, Go...) and programming best practices. - Hands-on experience with large-scale search or data systems (e.g. Vespa, Elasticsearch / OpenSearch, ClickHouse or similar). - Exposure to site reliability engineering: root cause analysis, in-production troubleshooting, on-call rotations...) - Exposure to infrastructure management: containerization, orchestration (Kubernetes), infra-as-code, monitoring, logging, alerting, observability...). - Experience designing and operating data pipelines that address large amounts of data. - Excellent problem-solving and communication skills (ability to contextualizing, gauging risks and getting buy-in for high stakes and impactful solutions). - Ownership, high agency and constantly seeking to learn and improving things for others. - Autonomous, self-driven and able to work well in a fast-paced startup environment. - Low ego and team spirit mindset. - Your application will be all the more interesting if you also have: - First-hand Vespa (or equivalent large-scale information retrieval) experience. - Experience building or operating MCP servers / tool-serving infrastructure for LLMs. - Familiarity with knowledge graphs, RDF / SPARQL, or large structured databases (PostgreSQL, ClickHouse, DuckDB...). - Experience with large bare-metal infrastructure or HPC environments. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Mississauga, Ontario Workplace: hybrid Job Title: Director, People Strategy and HR Portfolio (Project) Management  Location: Mississauga, ON - Hybrid   **Travel to Office expectations** For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.   About the Team The People Strategy & Transformation (PST) is PointClickCare's HR strategy, organizational design, and portfolio management pillar. The team includes HR Business Partners, Organizational Design & Effectiveness, People Experience, and the HR Strategy & Enablement function, with a dotted-line partnership to Internal Communications. PST is responsible for ensuring HR's work across every Center of Excellence is planned, resourced, sequenced, and tracked against business outcomes — spanning a portfolio of Pillar Initiatives, Cross-Pillar Projects, and Program Roll-Ups delivered across all four HR solution groups.   Position Summary: The Director, People Strategy and HR Portfolio (Project) Management s is the VP, People Strategy & Transformation's strategic thought partner in building and running PointClickCare's HR Portfolio Management Office (HR PMO) — co-designing the strategy, governance model, capacity methodology, and dashboard reporting that let HR plan, resource, and track its work against business outcomes. This is a net-new function: no HR PMO currently exists at PointClickCare, and this role will design these mechanics in partnership with the VP rather than operate a system someone else has already built. Operating with significant design authority but without direct reports or final decision rights on cross-functional trade-offs, this role earns influence through the credibility of the mechanics it builds and runs. It operates across all four HR solution groups without formal authority over any of them, serves as the VP's thought partner on HR strategy and the HR SLT prioritization process, and convenes HR initiative stakeholders and Internal Communications to coordinate how HR's work reaches the business.   Key Responsibilities: Design and run the HR Portfolio Management Office’s core operating mechanics Design and maintain the capacity management methodology, including the heat map model and the oversubscription thresholds used to flag resourcing conflicts across HR COEs Own and run the Portfolio Council governance cadence end to end — intake, capacity check, tier assignment, publish, mid-quarter check, and close-out Build and maintain the integrated HR initiative dashboard, ensuring data currency and accuracy across every active Pillar Initiative, Cross-Pillar Project, and Program Roll-Up Example deliverable: a quarterly Portfolio Council capacity heat map showing every HR COE’s current initiative load, used to approve or defer new initiative intake Serve as strategic thought partner to the VP, People Strategy & Transformation Co-design the HR SLT prioritization process and criteria used to evaluate and sequence HR initiatives each planning cycle Co-design the OKR and scorecard measurement architecture — what gets measured, how it rolls up, and the cadence it runs on Co-author and stress-test the HR Strategy on a Page, contributing independent analysis before it is finalized by the VP Example deliverable: a documented HR SLT prioritization framework — criteria, weighting, and process — adopted for the FY28 planning cycle Own capacity management and project plan oversight across the full HR initiative portfolio Track progress against committed business outcomes, not activity completion alone, across every active HR initiative Maintain consistent project plan structure, milestone tracking, and dependency mapping in partnership with each initiative’s named Delivery Lead Proactively surface cross-COE capacity collisions and resourcing conflicts before they reach Portfolio Council Example deliverable: a consolidated project plan view across all active Program Roll-Ups, flagging dependency risk before it affects a committed milestone Convene HR initiative stakeholders and Internal Communications on a recurring cadence Establish and run a recurring go-to-market coordination cadence bringing together initiative Delivery Leads and Internal Communications Sequence the timing and stakeholder readiness of HR initiative rollouts to the business, avoiding duplicate or conflicting messages landing in the same window Maintain a shared go-to-market calendar visible to HR SLT, showing what is launching, when, and to whom Example deliverable: a quarterly HR go-to-market calendar sequencing every planned initiative rollout to the business, reviewed and approved by HR SLT before the quarter begins Represent HR in enterprise planning and governance forums Serve as the primary operational liaison to the Strategic Delivery Office, aligning HR’s initiative classification and intake practices to enterprise taxonomy Represent HR’s initiative portfolio and capacity picture in the Corporate Strategy Group’s quarterly planning cadence Flag enterprise-level dependencies or conflicts affecting HR’s ability to deliver against committed priorities Example deliverable: HR’s consolidated initiative and capacity submission into the Corporate Strategy Group’s quarterly planning sprint, reflecting current Portfolio Council status   Required Skills & Qualifications: 10–15 years of experience in program/portfolio management, management consulting, or a PMO leadership capacity, including demonstrated experience designing — not only operating — portfolio governance, capacity management, or OKR measurement systems A track record serving as a strategic thought partner to a senior leader, with evidence of shaping that leader's thinking rather than only executing direction Demonstrated experience operating in matrixed, cross-functional environments without formal authority over the teams being coordinated Strong data and dashboard fluency — comfortable architecting reporting tools and the metrics model behind them, not just maintaining an existing build Executive-level communication skills — this role prepares materials for and interacts directly with VP-level stakeholders across every HR pillar Experience convening cross-functional stakeholder groups to coordinate sequencing and alignment on complex, multi-team initiatives   Preferred Experience: Experience building a PMO or governance function from scratch, in a design capacity, rather than operating within an already-mature one HR domain experience, including familiarity with COE structures and business-outcome-linked workforce initiatives Experience partnering with internal communications or marketing functions on coordinated, multi-stakeholder rollouts   At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $127,000 - $158,700 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more!   Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.   #LI-Hybrid

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. About the Role We are seeking a Senior Business Intelligence Specialist to lead the development of high-impact analytical solutions and cohesive data experiences that drive insight to action at scale. Operating at the intersection of business, analytics, and engineering, this role leads the translation of complex data challenges into scalable, intuitive solutions. The Sr BI Specialist serves as a senior full stack BI developer and subject matter expert within a business domain, partnering closely with the BI Manager, Central BI Team, and Data Engineering to set technical direction, mentor junior team members, and ensure solutions are designed and deployed in accordance with best practices and enterprise standards. Key Responsibilities Analytics Strategy & Delivery • Partner with BI Managers to shape and drive the analytics vision, strategy, and roadmap; independently lead workstreams and influence prioritization in alignment with organizational objectives. • Translate ambiguous business questions and problems into structured, scalable analytics solutions. • Rapidly prototype analytics solutions to gather early stakeholder feedback and iterate efficiently, reducing time-to-insight; serve as a model for agile delivery practices across the team. Solution Design & Development • Partner with Data Engineering to architect and implement end-to-end BI solutions — from data ingestion and modeling to visualization — setting technical standards and design patterns that scale across the team and enterprise. • Build performant, maintainable dashboards and reports using modern BI tooling (e.g., DOMO, Tableau, Looker). • Own and optimize domain data models that underpin reliable, consistent reporting; conduct peer reviews to ensure quality and maintainability across the team’s solutions. Standardization & Scalability • Proactively drive standardization of analytics solutions; lead initiatives with the Central BI Team to scale them into enterprise-wide capabilities. • Lead the development of reusable components, templates, and frameworks for the shared analytics library, guide adoption across the BI team. • Champion consistent KPI definitions and reporting standards within the business domain. Data Governance & Quality • Align on domain-specific data models and KPI definitions in close collaboration with the Central BI Team and business stakeholders. • Work with the Central BI Team and Data Engineering to proactively identify, troubleshoot, and resolve data quality issues; lead root cause analyses and own remediation plans to prevent recurrence. • Ensure data lineage, documentation, and governance practices are created and maintained for all owned solutions. Stakeholder Engagement • Act as a trusted analytics partner to business stakeholders, translating data insights into clear, actionable narratives. • Lead demos, training sessions, and enablement workshops; develop scalable self-service programs to drive broad adoption of BI tools and solutions. • Gather and synthesize stakeholder feedback to continuously improve analytics products; translate feedback into prioritized enhancements on the team roadmap. Qualifications Education & Experience • Bachelor's degree in Computer Science, Information Systems, Statistics, Business Analytics, or a related field (or equivalent practical experience). • 8+ years of hands-on experience in Business Intelligence, Data Analytics, or a closely related role, with demonstrated growth in scope and complexity. • Demonstrated track record of delivering enterprise-scale analytics solutions that directly influenced strategic business decisions and measurable outcomes. Technical Skills • Expert-level proficiency across one or more major BI platforms — DOMO, Tableau, Looker, etc. • Expert level SQL skills — complex queries, window functions, CTEs, query optimization. • Experience with cloud data platforms (e.g., Snowflake, Azure Synapse, BigQuery, Databricks). • Expertise in data modeling concepts: star/snowflake schemas, dimensional modeling, semantic layers, and performance tuning at scale. • Experience with Python or R for data wrangling and exploratory analysis. Analytical & Business Acumen • Strong ability to decompose complex business problems into clear analytics requirements. • Experience defining and documenting KPIs and business metrics in collaboration with stakeholders. • Proven ability to present data-driven insights to both technical and non-technical audiences. Collaboration & Soft Skills • Strong communication skills — written, verbal, and visual storytelling. • Comfortable navigating ambiguity and working iteratively with stakeholders. • Strong cross-functional collaboration skills; experience working with a COE is a plus. • Self-starter with a continuous improvement mindset and attention to detail. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. We are looking for an experienced Partnership Manager to join our Accountant Partnerships team in France, specifically focused on building and developing relationships with accounting firms and accountant networks. The core purpose of this role is to turn accounting firms into long-term Alan partners and advocates. You will help them recommend Alan to their clients, improve their day-to-day experience with health insurance and payroll administration, and generate qualified business opportunities for Alan’s Sales teams. The accountant ecosystem represents a significant growth opportunity for Alan. France has approximately 22,000 accounting firms supporting around 3.5 million companies, and Alan’s existing Accountant Partnership channel has already generated significant ARR through a relatively small number of partners. The team is now entering a new phase of development. We are hiring new Partnership Manager to help build a scalable, high-performing partner network and contribute to Alan’s ambition to make Accountant Partnerships a strategic growth channel. Here is how your key outcomes will look like: 1. Build and grow a strong partner network: Identify, prioritise and develop relationships with high-potential accounting firms and networks. 2. Drive partnerships from discussion to activation: Lead partnership discussions, onboarding and launch, ensuring that Alan creates value for both accountants and their clients. 3. Activate partners and generate business opportunities: Build engagement plans, support partner enablement and work closely with Sales to turn recommendations into qualified opportunities. 4. Help scale the Accountant Partnerships model: Manage partner performance, share insights with internal teams and contribute to the development of scalable playbooks, tools and processes. ⭐ IS IT YOU WE’RE LOOKING FOR? We’re looking for someone who combines strong partnership and commercial skills with the ability to build trusted relationships in a complex and evolving B2B ecosystem. The ideal candidate will be comfortable managing partnerships from initial contact to activation and long-term development. They should enjoy working autonomously in an environment where there is still a lot to build. You may be a great fit at Alan if you have/are: - 5+ years of experience in partnerships, business development, account management or customer success in a B2B environment - Experience managing partnerships throughout the full lifecycle, from prospecting and closing to activation and ongoing relationship management - Experience managing a portfolio of partners, ideally in a fast-growing company - Strong negotiation, communication, presentation and relationship-building skills - A data-oriented mindset, with the ability to track performance and prioritise opportunities - The ability to collaborate effectively with Sales, Marketing, Product, Data and Operations teams - An entrepreneurial mindset, strong ownership and the ability to work autonomously - Full professional fluency in French and professional fluency in English Experience working directly with accounting firms, payroll providers, HR software or insurance companies would be a strong plus. We are particularly interested in candidates who have experience with B2B distribution partnerships, where a third party recommends or distributes a solution to its own customers. Experience limited to technology integrations, co-marketing or visibility partnerships would be less relevant for this role. For this opportunity, we are aiming to hire within the C0-D level https://alan.com/en/careers/a/salary-equity. Everything else is a plus. We care about having a diversity of experiences, profiles and backgrounds in our team. 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz. - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES. After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Australia Workplace: Remote Role highlights: - Business Development Manager - Location: Any Australian state capital city, Canberra preferred - Department: Data Sales - Reports to: Data Sales Director, Australia & New Zealand - Employment type: Permanent - Workplace model: Remote first, frequent travel expected - Employment is subject to applicable security screening (incl. SUPO, where required) Why this role matters: As a Business Development Manager, you’ll bridge the gap between ICEYE’s world-leading ISR satellite capability and the people who use space-based geospatial intelligence at the sharp end of Australian and New Zealand (ANZ) defence and national security. You will open doors, build credibility, and ensure the ANZ’s most important intelligence users understand what makes ICEYE genuinely different. ICEYE is not the traditional defence prime. ICEYE is a different proposition entirely. We are one of the world’s fastest-growing space companies, and we are only at the beginning of what we intend to build in the ANZ region – not only in defence and intelligence, but across a range of industry verticals where geospatial intelligence is a critical need. From day one, you'll own the full sales cycle for Data Sales business clients — identifying opportunities, shaping deals, and closing multi-year contracts — with the autonomy to move at pace and build the strategic relationships that expand ICEYE's presence across the ANZ market. Who We Are ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation, we provide this proven capability as a sovereign system as both a data and managed service business. ICEYE serves customers in defence and intelligence, environmental monitoring, insurance, mining, maritime and emergency management. We enable fast decisions that contribute to a safer future. ICEYE is expanding both satellite technological capabilities and its advanced data processing product suite, and over time the range and breadth of data products will increase. This is a learning role that will span a range of industries and use cases. Founded and headquartered in Finland, ICEYE operates globally with over 1200 employees across Europe, North America, the Middle East, and Asia-Pacific. Your day-to-day responsibilities - Report to the ANZ Data Sales team - Build and maintain a trusted network of Intelligence and GEOINT practitioners across ANZ defence, intelligence and other industries: attending user engagements, demonstrations, and briefings to represent ICEYE credibly at the working level and stay close to user needs, priorities, and procurement timelines. - Advise internal ICEYE teams (Missions, Data and Solutions) on how ANZ military and intelligence users consume intelligence imagery, what tradecraft matters, and how to frame ICEYE’s products in language that resonates with analysts and collection managers. - Identify key decision-influencers across ANZ target organisations, and plan, host, and lead ICEYE engagements, from technical demonstrations to senior roundtables, to build trust and advance ICEYE’s standing. - Participate as needed in ANZ military exercises that incorporate ICEYE capability, representing ICEYE at the operational level and capturing lessons that feed back into product and service development. - Maintain strong CRM discipline and provide clear market intelligence to support business planning and decision-making. - Produce responses to RFPs, proposals, inbound enquiries, assist with promotional material and attend relevant industry events. What we’re looking for Must haves: - An established personal network within the ANZ geospatial community at the working and mid-senior level (people who will take your call) - 5+ years of strategic sales or enterprise business development experience in the aerospace, defence, space, ISR, earth observation, or related government technology sector. - Proven experience selling to ANZ government, defence, or public sector organisations, with an existing network you can activate from day one - Strong understanding of earth observation, ISR, or satellite-based capabilities, ideally including SAR. - Proven ability to run complex sales cycles, including lead qualification, opportunity development, capture planning, stakeholder mapping, and deal closure. - Willingness to travel as required, primarily across the ANZ region and to Europe. Nice to haves: - Currently serving as a reservist, or recently transitioned from active duty within the last five years. - Familiarity with SAR (and other ISR) geospatial satellite products, or experience working with commercial SAR (and other ISR) providers. - Experience using Salesforce or another CRM. - Sales training in Miller Heiman, Korn Ferry, Shipley, or a similar methodology - Holds current ANZ Defence Security Clearance Application Process - Recruiter interview - Hiring Manager Interview - Peer interview(s) - VP interview Working at ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. How We Work (Our Values) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. Benefits Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. Salary range is dependent on experience, and will be negotiated individually. Our Commitment to Diversity, Equity, and Inclusion We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Valencia Workplace: OnSite Role highlights: - Title: Satellite Systems Senior Technician - Department: Global Manufacturing Organisation - Reports to: Head of MAITE Spain - Location: Valencia, Spain - Type of Contract: Permanent - Working model: On-site - Employment is subject to applicable security screening (incl. SUPO, where required) Why this role matters: As a Satellite Systems Senior Technician, you play a vital role in bringing every satellite that reaches our Valencia production line to operational readiness. You will own the first power-on, initial software and firmware loading, and end-to-end systems verification of fully integrated SAR satellites, running automated functional, power, and bus test campaigns, diagnosing issues at the boundary between software, firmware, and electronics hardware, and ensuring configuration control on final activities. Your work lets test campaigns run independently on the line, without pulling engineers away from other teams.   Who We Are ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. Your day-to-day responsibilities - Execute initial satellite power-on, firmware flashing, and subsystem communication verifications. - Run, debug, and execute automated functional, power, and bus test scripts using Python, Shell, and Linux environments. - Work with Git repositories to manage test code, track updates, and verify software builds. - Operate mechanical and electrical ground support equipment (GSE), and troubleshoot electronic hardware, power distribution, and digital interface issues using lab instruments (oscilloscopes, power supplies, multimeters). - Diagnose whether an anomaly is a test setup issue or a genuine unit fault, and raise non-conformance reports (NCRs) in Jira. - Maintain detailed test logs and accurate documentation, and ensure configuration control on final activities. - Assist in managing activities related to satellite launch campaigns. - Actively contribute to continuous improvement initiatives - procedures, processes, tools, test automation, and 6S. - Assist in training and mentoring junior technicians, and communicate proactively with team members and supervisors regarding any challenges or obstacles. - Work closely with the RF Senior Technician, AIT Engineering, and Quality, ensuring clear communication so that satellite build-phase deadlines and technical specifications are met.   What we’re looking for Must haves: - Relevant university degree in Aeronautical Engineering, Space Studies, Applied Physics, Electronics, or similar, or equivalent hands-on experience in a related role. - 4+ years of hands-on experience setting up, debugging, and running real test benches and satellite systems or interfaces, not just executing someone else’s scripts. - Proficient in a Linux environment, comfortable modifying and debugging Python scripts, and working with Git. - Systems thinking across avionics, power, and software, enough to tell a test setup fault from a genuine unit fault. - Experience using lab equipment such as power supplies, multimeters, and oscilloscopes. - Excellent communication skills, with particular attention to detail in procedures, preparation, and execution. - Ability to read and interpret technical drawings, assembly instructions, and schematics. - Proficient in English, both written and spoken, to ensure clear communication in a cross-functional environment. Nice to haves: - ICEYE-specific test frameworks, satellite bus specifics, Jira and MES flow, and launch campaign procedures. - Space or satellite AIT (Assembly, Integration, and Testing) background. - Experience with environmental testing (e.g. vibration/shaker rigs, thermal testing). - Experience using Atlassian Cloud (Jira, Confluence). - Lean & Six Sigma experience.   Application Process - Talent Acquisition Interview - Hiring Manager General Interview - Technical Interview, including a Technical Challenge - Final Interview   Working at ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.   How We Work (Our Values) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. Benefits Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   Our Commitment to Diversity, Equity, and Inclusion We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About this Job You will be expected to show a high level of technical knowledge and professionalism at all times when responding to queries from international legal authorities, law firms and relevant third parties within a stipulated time-frame. What You’ll Be Doing Attending to inquiries from legal authorities and legal representatives from all around the world while maintaining delivery of a high quality service level. Liaising with internal stakeholders such as compliance, risk and customer service teams ensuring all queries are dealt with in a professional manner and escalating where appropriate. Maintaining a working knowledge of company products to effectively communicate with external stakeholders. Creating and maintaining strong relationships with company partners and external stakeholders. Escalate any queries or unresolved issues to Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures. Support the enhancement of our Legal Response function. Manage or participate in specific projects which may arise from time to time. What We Look For In You A degree in law / compliance or any related field which demonstrates critical thinking. Excellent communication and writing skills, and are detailed-oriented. Literate in Chinese (read and write) as this role caters to the China market. Ability to work independently and as part of a team. Comfortable working in a fast-paced, dynamic environment with changing priorities. Strong people skills: Ability to navigate difficult situations and stay calm under pressure. Solutions mindset: passionate to find the right solution and resolve the issue. Excellent time management: ability to multi-task to solve issues while managing time. Quick learner: ability to ramp up quickly and act on feedback constructively. Willingly to work on a rotational shift to support 24x7 operations . Why Join Us? Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus) Meal allowance Transportation allowance (T&C apply) Monthly team building RM 3,500 training & wellness benefits per annum Convenient workplace (5 minutes walk from MRT TRX) Insurance coverage for employees & dependants Excellent prospects for growth and promotion Employee engagement, recognition and appreciation program Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: London, England, United Kingdom; Dubai Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. As a Head of FinCrime Operations you will own operational performance and quality, turn policy into working procedures, AI and automation roadmap and work with Compliance and Financial Crime Product so that our people, processes and tools keep pace with the business.   This is a new position based in Dubai or London, reporting directly to the VP, Financial Crime. Responsibilities Operational performance. Manage operational performance across the customer lifecycle. Balance timely decisions with investigation quality, effective controls and fair customer treatment, using evidence from case reviews as well as service measures. KPIs. Own Financial Crime Operational KPIs, including AI automation and quality. Procedures. Translate financial crime policies and agreed control requirements into practical procedures with Compliance and relevant process owners. Keep guidance current and make escalation routes clear when a case requires specialist judgement or approval. Capacity and skills. Plan staffing, skills and training with managers and workforce planning specialists. Anticipate changes in demand and case complexity, and address capacity gaps before they become persistent backlogs or control weaknesses. Quality. Establish an effective quality process. Use findings to identify inconsistent decisions, improve procedures and check that training or corrective actions have changed the quality of the work. Tools and automation. Work with Financial Crime Product to identify weaknesses in tools and workflows. Define operational needs, contribute to testing and prepare teams to use new capabilities, including approved automation and AI. New products and markets. Prepare the operation for new products and markets with Compliance, Product and local leadership. Assess procedures, training and capacity needs, and escalate unresolved readiness gaps through the agreed launch process. Incidents and control failures. Lead the operational response to incidents and material control failures. Preserve useful evidence, involve the appropriate decision-makers and follow remediation through to completion, supporting audits and regulatory reviews when required. Requirements Significant experience leading financial crime operations in financial services, fintech, payments or another regulated environment, including managing managers across several teams. Significant experience leading financial crime operations in financial services, fintech, payments or another regulated environment, including managing managers across several teams. Experience leading teams spread across several countries, keeping standards and decisions consistent between locations. Deep practical knowledge of financial crime controls: customer due diligence and enhanced due diligence, KYC, sanctions and PEP screening, transaction monitoring, fraud and investigations, including suspicious activity reporting. Understanding of AML and counter-terrorist financing requirements across several jurisdictions, such as the UK Money Laundering Regulations, the EU AML Directives and their equivalents in Australia, the UAE and the Bahamas, and how they apply in day-to-day casework. A track record of setting and running operational KPIs that cover timeliness, quality and automation, and using them to improve results. Experience working with product and engineering teams on new tools, automation or AI, including defining requirements, testing and preparing teams for adoption. Experience leading incident response and remediation, and supporting internal audit and regulatory reviews. Nice to have Experience in online brokerage, trading platforms or digital banking. Familiarity with financial crime tools for screening, identity verification, transaction monitoring or case management. What you will get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry. Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.

Location: London, England, United Kingdom; Dubai Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. As Head of Financial Crime Product, you will set the strategy and own the roadmap for the products behind our financial crime controls, from onboarding and screening to monitoring and case management. You will lead a team of Product Owners and work closely with Operations, Compliance and Engineering to decide what gets built, why, and how well it performs once live.     This is a new position based in Dubai or London, reporting directly to the VP, Financial Crime. Responsabilities Strategy and roadmap. Set the financial crime product strategy. Build financial crime controls, own the product roadmap, agree delivery priorities and capacity with Engineering, and be responsible for the outcomes. Leadership. Lead and develop Financial Crime Product Owners. Establish clear ownership of product areas and help the team make sound decisions through research, data analysis and a close understanding of operational work. Prioritisation. Prioritise improvements with Operations, Compliance and Engineering. Examine the underlying problem, assess alternative solutions and make trade-offs explicit when risk, customer impact and delivery effort point to different choices. Control design. Translate control requirements into product designs and acceptance criteria with the relevant control owners. Work with Engineering on feasibility and delivery, maintaining a clear distinction between product decisions and technical implementation. Customer journey. Improve how financial crime capabilities connect across the customer journey. Address gaps in data quality, case information and handovers so customers avoid unnecessary repetition and operational teams can make well-informed decisions. Build or buy. Assess opportunities to build or buy capabilities with Engineering and relevant partner teams. Evaluate functionality, integration needs and ongoing costs, and set clear expectations for the performance of external products. Automation and AI. Lead product discovery and delivery for automation and AI applications. Agree evaluation methods, acceptance criteria and human oversight with the appropriate owners, and assess performance after deployment. New products and markets. Prepare capabilities for new products and markets with Operations, Compliance and local leaders. Make dependencies and readiness gaps visible, and coordinate releases, training and adoption with the teams who will use them. Performance after launch. Measure product performance after launch using control results, operational evidence and customer experience. Use findings to improve the roadmap and address features that create additional effort or fail to deliver their intended benefit. Requirements Significant product management experience in financial crime, regtech or compliance technology, including leading other product managers or product owners. Strong working knowledge of financial crime controls: customer due diligence and KYC, sanctions and PEP screening, transaction monitoring, fraud prevention and case management. Understanding of AML and counter-terrorist financing requirements across several jurisdictions, such as the UK Money Laundering Regulations, the EU AML Directives and their equivalents in Australia, the UAE and the Bahamas, and how they translate into product requirements. A track record of owning a roadmap and delivering with Engineering, writing clear requirements and acceptance criteria, and keeping product decisions separate from technical design. Experience making build-or-buy decisions and managing third-party vendors, including integration, cost and performance expectations. Hands-on experience delivering automation or machine learning in a regulated setting, with defined evaluation methods, human oversight and post-deployment monitoring. Comfort using data to find problems and measure results, for example alert volumes, false positive rates, case handling times and customer drop-off. Clear communication with senior stakeholders in Compliance, Operations and Engineering, and the judgement to make trade-offs between risk, customer impact and delivery effort visible. Nice to have Experience in online brokerage, trading platforms, payments or digital banking. Familiarity with financial crime vendors and tools for screening, identity verification, transaction monitoring or case management. Experience launching products or entering new markets under different regulators. What you will get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry. Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.

Location: Paris, France Workplace: Hybrid 🤖 WHO WE ARE We’re building Mo — a health companion for everyone. We’re a small team within Alan, on a mission to redefine the future of care by democratizing access to medical expertise. We are building Mo, an intelligent, empathetic, multimodal LLM-based conversational AI assistant able to prescribe, triage, and proactively follow up on care. Imagine giving every person in the world instant, 24/7 access to personalised medical expertise - through chat, voice, or video. That’s what we are building 🤖. We kicked off the project in 2023, and we have launched Mo to all our french members (1M) in Q1 2026, making it the first safe AI health companion live at scale in Europe.   🚀 WHY WE NEED YOU Mo’s scope is expanding fast: inside Alan (a new Clinic, new capabilities), across the countries we operate in, and at the interfaces with many other Alan experiences. To get this expansion right, and to keep ownership distributed within the team, we’re looking for a Product Builder to take on a real share of that complexity and ambiguity. You’ll own end-to-end one slice of Mo’s product scope. Depending on your profile, it could be: - 🩺 Mo for reactive care. Build all the integrations between Mo, our Clinic and the healthcare system, and shape how our medical team interacts with members in and through Mo. - 🛡️ Mo for insurance. Make Mo the main interface between members and Alan, building on our Support AI agents, across channels and countries. - 🌍 Mo global. Adapt Mo to new countries and find the right operating model for each (medical reviews, safety, local features). - ➕ Mo as a platform. Make Mo the companion other teams build upon, so our domain experts can ship their own experiences through it. 🎯 IS IT YOU WE’RE LOOKING FOR? We’re looking for Product Builders with around 5+ years of experience who want to build state-of-the-art AI products and apply them to real-world, high-stakes problems in healthcare. - You’ll own a product area end-to-end: problem framing, vision, prioritisation, shipping, and measuring whether we actually help members get and stay better. - You’ll work daily with engineers, ML engineers, data, and doctors, at the frontier of LLMs and agentic systems, and see your work in production with real people. - You’ll navigate ambiguity and many stakeholders across Alan, and turn it into clear decisions and a focused roadmap. - You’ll be hands-on: prototyping, digging into data, reading conversations and evals, getting into the technical details with the team. - You’ll contribute to our product culture and help build the team (hiring, interview loops, etc.). You would be a good fit in Mo if most of this sounds like you: - Experience building and shipping a live AI/LLM product - Very hands-on, comfortable with technical and data topics (SQL, prototyping, understanding how an LLM system behaves and fails) - Interest or experience in one or several medical or prevention themes - Product-minded and outcome-driven: you care about impact, not output - Self-directed, pragmatic, driven, hard working - Humble and still willing to grow (no matter your seniority!) - Collaborative, enthusiastic about teamwork, learning, and teaching - Fluent in English - Ex-engineers and ex-founders are typically a great fit in our team But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus   🤘 HOW WE DO IT ? We benefit from Alan’s platform, infrastructure, distribution, and health expertise — but operate with the speed and focus of a startup. If you’re curious about Alan’s broader vision, our https://www.notion.so/alaninsuranceShareholder Letters https://alan.com/en/blog/discover-alan/a/alan-2025-q3-letter-to-shareholders are worth a read. People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as:   HOW WE WORK: OUR LEADERSHIP PRINCIPLES - Mission is the Boss — We think long-term and are methodical optimists who take risks, seeking our mission's success above all else. - Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results. - Radical Transparency — All information is accessible and written-first, so everyone can make the best decisions asynchronously. - Always Growing — Direct, positive, and caring feedback, combined with self-growth ownership.   🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents.   IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

As Head of Product you own product direction and priorities for the cloud platform: which problems deserve our attention, what success looks like, and what we should stop doing.