Location: London, UK
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's first post-sales hire in Europe doesn't just activate customers, they set the standard for what post-sales excellence looks like in a brand new market. This is a role for people who have been inside organizations when change was hard, who speak the language of a CFO, and who can move a customer from onboarding to true business value without losing the commercial thread. You'll own a book of customers end-to-end: responsible for driving genuine activation and adoption, and for finding and closing the expansion opportunities that follow when customers are actually getting value. There is no handoff here. Onboarding and growth live in the same seat. As one of the first people on the ground in London, you'll have real accountability from day one, and the work you do will directly shape how Ramp builds its post-sales motion across Europe. If you're someone who uses AI the way high performers use any sharp tool (as a default, not an experiment), who is energized by building from scratch, and who wants to own outcomes rather than just execute a playbook, this is the role.
What You'll Do
- Lead customers through the full transformation journey, from implementation through agentic workflow adoption.
- Own the revenue target for your book of business.
- Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line.
- Quantify and communicate Ramp's impact in the language CFOs and Controllers care about
- Help customers understand and adopt Ramp's agentic finance capabilities, positioning new workflows not as features, but as fundamental changes to how their finance team operates.
- Maintain tight feedback loops with Design & Engineering, ensuring market signals from customers land where they can drive product decisions.
- Support the GM on the highest-priority strategic initiatives of the moment; competitive landscape, ICP refinement, new segment exploration, and more.
What You Need
- Right to work in the UK is required. Willingness to travel frequently across the UK and Europe.
- Founder-mode mentality with proof to back it up. You own outcomes, not deliverables and you have a track record of building, selling, or figuring something out on your own. You make fast decisions with incomplete data and don't wait for a playbook that doesn't exist yet.
- AI fluency as a daily habit. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- Deep product expertise that translates into prescriptive recommendations. You know Ramp's full range of products, integrations, and configuration options inside out and you use that knowledge to anticipate customer needs and position solutions before they ask.
- Technical acumen to hold your own with Product and Engineering on integrations, APIs, and workflow architecture.
- Commercial instinct. You proactively identify expansion opportunities and know how to turn customer success into revenue growth.
- Strong written and verbal communication.
- High frustration tolerance and resilience. Building from scratch means things will break constantly.
Nice to Haves
- Fluency in additional European languages
- Experience in a high-growth startup, consulting, VC, IB/PE, or other analytically intensive environments
- Exposure to fintech, SaaS, or B2B sales cycles
- Track record of entrepreneurial activity: founding a company, running a meaningful side project, or building something from zero
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ОфисLondon, UK; Relocation expense coverage to NYC or SF (if needed)
Location: San Francisco
Workplace: Hybrid
THE ROLE
Our commercial segment — companies with up to 250 employees — is predominantly developer- and engineer-led. These buyers don't respond to decks and discovery scripts. They respond to someone who speaks their language, understands their architecture, and can help them think through a real problem. That's who we're hiring.
As a Commercial Account Executive at ClickHouse, you'll own the full sales cycle for inbound, product-led, and self-serve accounts in this segment. You'll engage with data engineers, platform teams, and technical founders at the moment they're evaluating ClickHouse for a real use case — and your job is to help them succeed, faster. The best deals in this segment don't feel like sales. They feel like an engineering consultation that ends in a contract.
Our commercial customers include companies like Circle, Flashbots, Blockworks, Cypress.io, Kit, Whop, Coframe, Shaped, and janitorai — developer-first products that chose ClickHouse because they needed something that could handle billions of events without slowing down their users. The best deals in this segment don't feel like sales. They feel like an engineering consultation that ends in a contract.
This is a role for technically strong people who are ready to own a number. Prior closing experience is not required — but technical credibility is non-negotiable.
WHAT YOU WILL BE DOING
- Own the full sales cycle from inbound lead to close for accounts in the sub-250 employee segment, with a focus on speed, technical depth, and conversion quality.
- Engage directly with data engineers, platform architects, and technical founders to understand their use cases, data volumes, query patterns, and infrastructure requirements — and map those to ClickHouse capabilities.
- Troubleshoot schema design questions, ingestion patterns, and integration challenges during the evaluation process; serve as a trusted technical advisor rather than a traditional sales rep.
- Identify expansion opportunities within the existing self-serve and product-led customer base; convert usage signals into meaningful commercial relationships.
- Partner with Solutions Engineers on more complex evaluations, and advocate for customer needs internally with Product and Engineering.
- Maintain rigorous pipeline hygiene — documenting technical context, decision criteria, stakeholders, and next steps in Salesforce so nothing falls through the cracks.
- Contribute to playbooks, technical objection handling guides, and onboarding materials that help the team scale what's working.
- Participate in developer community events, technical meetups, and online forums where our users naturally gather.
WHAT YOU BRING
- A technical foundation that earns respect in engineering conversations — built through experience as a data engineer, solutions engineer/architect, software engineer, or similar role.
- Comfort with the modern data stack: columnar databases, streaming ingestion (Kafka, Kinesis), cloud infrastructure, and SQL-heavy analytics workflows. Hands-on experience with ClickHouse, DuckDB, Druid, Pinot, BigQuery, Snowflake, or similar is a strong plus.
- Some customer-facing experience — whether in pre-sales, technical account management, solutions engineering, or a customer-success capacity. You've navigated technical conversations with real stakes before.
- An instinct for moving quickly. This segment runs on short cycles. You know how to drive urgency without being pushy, and how to remove technical blockers that stall deals.
- Strong written and verbal communication. You can simplify complex concepts without dumbing them down, and you write clearly enough that your emails actually get responses from engineers.
- Curiosity about the business side of technology. You're interested in understanding why companies buy, not just what they're building.
- Ownership mentality. You're comfortable operating with autonomy, making judgment calls without a playbook, and learning from what doesn't work.
WHY THIS ROLE IS DIFFERENT
Most AE roles are execution roles. This one is a craft role. You'll build deep product knowledge, learn how high-growth companies architect for scale, and develop commercial skills in an environment where your technical instincts are your biggest competitive advantage. For the right person, this is a rare opportunity to bridge two worlds — and get paid competitively to do it.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the UK
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the UK
,
the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in Spain
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Spain
,
the base compensation range for this role is 94,000 - 112,830 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Netherlands (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Netherlands
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Netherlands
,
the base compensation range for this role is 109,697 - 131,636 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States; United Kingdom; Canada
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
A fast-growing growth consultancy and marketing partner, our client specializes in scaling service-based businesses through a proprietary AI-driven expansion engine. By focusing on high-intent lead generation, sales process optimization, and operational infrastructure, the team helps niche contractors—particularly within the insulation and home services sectors—move beyond traditional revenue caps toward eight-figure milestones. They differentiate themselves from typical agencies by acting as a full-tuition partner, providing expertise in paid acquisition, talent recruitment, and backend automation to ensure sustainable, long-term scaling.
The company operates with a high-performance, results-oriented culture that prioritizes measurable impact and return on investment over vanity metrics. Joining this team offers the chance to work in a dynamic, remote-friendly environment where innovation in digital marketing and systems architecture is constant. With a focus on building "omnipresence" for their partners, the team is dedicated to solving complex growth constraints and helping businesses establish market dominance through data-driven strategies and streamlined conversion logic.
Job Type
Full-time
Job Summary
We are looking for a high-performance Senior Media Buyer to spearhead Meta ad strategy for a rapidly growing portfolio of insulation and home improvement businesses. This is not a "maintenance" role; we need a strategic owner who understands the nuances of high-ticket lead generation and high-intent funnel economics. You will have full autonomy over account performance, managing the bridge between creative strategy and technical execution. As the company continues its rapid expansion, this role is designed to evolve into a leadership position where you will mentor junior talent and shape the agency’s media buying standards.
Key Responsibilities
Manage and optimize Meta ad campaigns for a portfolio of approximately 10 active client accounts.
Build, test, and iterate on sophisticated lead gen funnels, including VSLs and booked-call workflows
Take full ownership of the client relationship, leading weekly performance calls independently and providing clear, concise reporting.
Analyze performance data to drive actionable decisions, moving beyond surface-level metrics to focus on sales performance and lead quality.
Collaborate directly with the founder to develop and test new ad creatives, hooks, and messaging angles.
Monitor budgets, pacing, and delivery to ensure optimal scaling and client ROI.
Document and systemize processes to ensure internal scalability and quality control.
Proactively identify underperforming accounts and implement solutions before they are flagged by leadership.
Requirements
Proven experience managing $30k–$100k+ in monthly Meta ad spend across multiple accounts.
Extensive experience in the home services, home improvement, or contractor verticals.
Deep understanding of high-ticket, considered-purchase sales cycles and how to drive qualified inspections/applications.
Demonstrated ability to scale Meta campaigns profitably with a structured testing methodology.
Experience mentoring or reviewing the work of junior media buyers.
Exceptional communication skills with the ability to lead high-level client meetings without hand-holding.
An "Extreme Ownership" mentality; you are tenacious about getting results and are comfortable having difficult conversations when necessary.
Ability to work within or overlap significantly with EST/CST timezones.
Nice-to-Haves
Prior experience specifically within the insulation industry.
Advanced knowledge of funnel building and conversion rate optimization (CRO).
Ability to stay ahead of Meta platform changes and implement shifts before they impact client performance.
Benefits
💰 Competitive base salary with performance-based bonuses
🚀 Clear path to a leadership/management role
🌎 Fully remote work environment with flexible scheduling
📈 Opportunity to work with a rapidly growing company (scaling from 21 clients and counting)
🎯 High levels of autonomy and ownership over your portfolio
🛠️ Opportunity to build and document the systems you use
Location: Australia; South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a high-growth sales acceleration partner specializing in outsourced sales development and revenue growth for ambitious B2B brands. With over 13 years of experience navigating complex sales cycles, the team provides specialized SDR services, lead conversion, and account-based targeting for global leaders in sectors such as FinTech, HealthTech, and manufacturing. Operating across the UK, Europe, and North America, they combine a consultative, question-based sales methodology with a best-in-class tech stack to transform stagnant pipelines into sustainable revenue streams.
The team prides itself on a culture that blends the high energy of a startup with enterprise-level maturity. Career growth is driven by an award-winning development pathway and a focus on "Selling at a Higher Level." By leveraging data-driven insights and native-language expertise, they serve as a seamless extension of their clients' sales operations. This is an environment built on measurable impact, constant innovation, and professional excellence.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking an ambitious, high-performing Sales Development Representative to spearhead growth across the Australian and Singaporean markets. In this role, you will act as the frontline ambassador for a premier sales consultancy, representing a world-class partner that specializes in financial technology implementation and strategic consultancy. You will be responsible for engaging C-suite finance leaders, navigating complex organizational structures, and building the pipeline that fuels international expansion. This is a high-visibility role offering the chance to work with leading global software brands and a proven sales methodology.
Key Responsibilities
Conduct 50-80 high-quality outbound calls per day to senior finance leadership (CFOs, Finance Directors, VPs of Finance).
Qualify leads to strict "Magic35" standards to ensure high-value opportunities enter the pipeline.
Book discovery calls and meetings for the consultant team to drive the adoption of financial technology and consultancy services.
Research and target prospects within diverse sectors including FinTech, SaaS, Manufacturing, and Insurance.
Generate and manage leads for key industry events within the APAC region.
Utilize Salesloft and Salesforce to manage outreach, data integrity, and lead tracking.
Deliver consistent client management services, ensuring a seamless handoff between initial contact and the discovery phase.
Requirements
3+ years of professional sales experience with a proven track record in outbound prospecting.
Extensive experience selling directly to Finance leadership (CFOs, Finance Directors, or Heads of Financial Transformation).
Ability to work Australian business hours (any Australian timezone variant) while being based in the APAC region or South Africa.
Availability to commit to an initial two-week training period operating on UK Western European Time.
Exceptional communication skills with a strong preference for an Australian accent to suit the target market.
Demonstrated ability to manage high-volume activity (calls/emails) while maintaining high conversion quality.
Professional maturity and the ability to influence senior decision-makers via phone and digital channels.
Nice-to-Haves
5+ years of sales experience in a B2B environment.
Previous experience selling consultancy services or professional services.
Exposure to or experience selling financial technologies such as CCH Tagetik, Workiva, Sage Intacct, FloQast, Pigment, NetSuite, or Kyriba.
Proven experience generating leads specifically for industry events.
A deep understanding of the Australian business culture and market landscape.
Benefits
💰 Competitive base salary with an uncapped commission structure
🌎 Flexible remote work environment within the APAC/designated region
🚀 Opportunity to work with industry-leading financial technology partners
📊 Career growth opportunities within a globally recognized sales organization
🎓 Comprehensive training and professional development in a proven sales methodology
📈 Long-term stability within a well-established global firm
🎯 Performance-based incentives and high-energy team culture
Location: Thessaloniki, Greece
Freelance Customer Experience evaluation opportunities across premium and luxury sectors.
Join CXG, a global leader in Customer Experience, and take part in evaluating real customer journeys for the world’s leading premium and luxury brands.
We help brands enhance their customer experience through structured evaluations based on real interactions across physical and digital touchpoints. As part of the expansion of our freelance network, we are looking for reliable, detail-oriented individuals to conduct Customer Experience evaluations in Greece.
This is a freelance, project-based opportunity. Assignments are compensated, clearly structured, and offered based on your location and availability.
The Role
As a Freelance Customer Experience Evaluator, you will assess real customer journeys and provide objective, structured feedback through our digital platform.
This opportunity is ideal for students, early-career professionals, or anyone looking for flexible, occasional freelance work.
Responsibilities
Select assignments based on your availability and location
Visit assigned locations and evaluate the full customer experience
Observe key details such as service quality, environment, and customer interactions
Assess both physical and digital touchpoints, including follow-up communication
Submit clear, structured, and objective feedback through short online questionnaires
Selection Process
Apply through this platform live.cxg.com
Short screening process
Access to available assignments in your area
Requirements
Must have a valid driving license
Strong attention to detail and observational skills
Ability to provide objective and structured feedback
Reliable and punctual in completing assignments and reports
Comfortable interacting in a retail environment
Benefits
Freelance, project-based collaboration
Flexible schedule – choose assignments based on your availability
Paid assignments (details provided per project)
Opportunity to work with leading luxury brands
Access to a global community of evaluators
Location: Ho Chi Minh City, Vietnam
Freelance Customer Experience evaluation opportunities across premium and luxury sectors.
Join CXG, a global leader in Customer Experience, and take part in evaluating real customer journeys for the world’s leading premium and luxury brands.
We help brands enhance their customer experience through structured evaluations based on real interactions across physical and digital touchpoints. As part of the expansion of our freelance network, we are looking for reliable, detail-oriented individuals to conduct Customer Experience evaluations in Vietnam.
This is a freelance, project-based opportunity. Assignments are compensated, clearly structured, and offered based on your location and availability.
The Role
As a Freelance Customer Experience Evaluator, you will assess real customer journeys and provide objective, structured feedback through our digital platform.
This opportunity is ideal for students, early-career professionals, or anyone looking for flexible, occasional freelance work.
Responsibilities
Select assignments based on your availability and location
Visit assigned locations and evaluate the full customer experience
Observe key details such as service quality, environment, and customer interactions
Assess both physical and digital touchpoints, including follow-up communication
Submit clear, structured, and objective feedback through short online questionnaires
Selection Process
Apply through this platform live.cxg.com
Short screening process
Access to available assignments in your area
Requirements
Must have a valid driving license
Strong attention to detail and observational skills
Ability to provide objective and structured feedback
Reliable and punctual in completing assignments and reports
Comfortable interacting in a retail environment
Benefits
Freelance, project-based collaboration
Flexible schedule – choose assignments based on your availability
Paid assignments (details provided per project)
Opportunity to work with leading luxury brands
Access to a global community of evaluators
Location: Mykonos, Greece
Freelance Customer Experience evaluation opportunities across premium and luxury sectors.
Join CXG, a global leader in Customer Experience, and take part in evaluating real customer journeys for the world’s leading premium and luxury brands.
We help brands enhance their customer experience through structured evaluations based on real interactions across physical and digital touchpoints. As part of the expansion of our freelance network, we are looking for reliable, detail-oriented individuals to conduct Customer Experience evaluations in Greece.
This is a freelance, project-based opportunity. Assignments are compensated, clearly structured, and offered based on your location and availability.
The Role
As a Freelance Customer Experience Evaluator, you will assess real customer journeys and provide objective, structured feedback through our digital platform.
This opportunity is ideal for students, early-career professionals, or anyone looking for flexible, occasional freelance work.
Responsibilities
Select assignments based on your availability and location
Visit assigned locations and evaluate the full customer experience
Observe key details such as service quality, environment, and customer interactions
Assess both physical and digital touchpoints, including follow-up communication
Submit clear, structured, and objective feedback through short online questionnaires
Selection Process
Apply through this platform live.cxg.com
Short screening process
Access to available assignments in your area
Requirements
Must have a valid driving license
Strong attention to detail and observational skills
Ability to provide objective and structured feedback
Reliable and punctual in completing assignments and reports
Comfortable interacting in a retail environment
Benefits
Freelance, project-based collaboration
Flexible schedule – choose assignments based on your availability
Paid assignments (details provided per project)
Opportunity to work with leading luxury brands
Access to a global community of evaluators
Location: Athens, Greece
Freelance Customer Experience evaluation opportunities across premium and luxury sectors.
Join CXG, a global leader in Customer Experience, and take part in evaluating real customer journeys for the world’s leading premium and luxury brands.
We help brands enhance their customer experience through structured evaluations based on real interactions across physical and digital touchpoints. As part of the expansion of our freelance network, we are looking for reliable, detail-oriented individuals to conduct Customer Experience evaluations in Greece.
This is a freelance, project-based opportunity. Assignments are compensated, clearly structured, and offered based on your location and availability.
The Role
As a Freelance Customer Experience Evaluator, you will assess real customer journeys and provide objective, structured feedback through our digital platform.
This opportunity is ideal for students, early-career professionals, or anyone looking for flexible, occasional freelance work.
Responsibilities
Select assignments based on your availability and location
Visit assigned locations and evaluate the full customer experience
Observe key details such as service quality, environment, and customer interactions
Assess both physical and digital touchpoints, including follow-up communication
Submit clear, structured, and objective feedback through short online questionnaires
Selection Process
Apply through this platform live.cxg.com
Short screening process
Access to available assignments in your area
Requirements
Must have a valid driving license
Strong attention to detail and observational skills
Ability to provide objective and structured feedback
Reliable and punctual in completing assignments and reports
Comfortable interacting in a retail environment
Benefits
Freelance, project-based collaboration
Flexible schedule – choose assignments based on your availability
Paid assignments (details provided per project)
Opportunity to work with leading luxury brands
Access to a global community of evaluators
Location: New York
Workplace: onsite
About Xsolla
Xsolla is a global video game commerce company that provides the tools and infrastructure the gaming industry relies on to build, distribute, and monetize games. Working with developers and publishers of every size, from independent studios to the largest franchises in the world, Xsolla operates as a merchant of record and processes payments across more than 200 countries and territories, supporting over 1,000 payment methods, 130 currencies, and 25 languages. Its platform spans the full game lifecycle, including web shops, Pay Station, Login, Launcher, the In-Game Store, and a broad suite of LiveOps and monetization tools.
Strategic Initiatives and Capital Markets
Beyond its core commerce platform, Xsolla has built an expanding set of strategic and capital markets initiatives. The company connects developers with capital through programs such as the Xsolla Funding Club, and it has extended its footprint into the public markets through Xsolla SPAC 1 (Nasdaq: XSLLU), a publicly listed acquisition vehicle focused on gaming, fintech, adtech, and related technology sectors. These activities sit alongside a growing portfolio of partnerships, market expansion programs, and new business lines led by the Global Strategic Initiatives and Partnerships organization.
Market Opportunity
The opportunity is significant. The global games market is on track to exceed 300 billion dollars, and the sector has matured into a genuine institutional asset class. Industry trackers recorded roughly 161 billion dollars of games industry mergers and acquisitions in , and private equity firms, strategic acquirers, and sovereign investors continue to deploy capital into the studios, platforms, and infrastructure that power the industry. Xsolla sits at the center of this commerce layer, which positions the company to play a meaningful role in how capital flows through gaming.
For more information, visit xsolla.com.
About the Opportunity
Xsolla is seeking a
Head of Investor Capital and Relations
to lead its capital formation and investor relations agenda from New York. This senior, high-visibility mandate brings together two disciplines that are often treated separately: raising and structuring capital, and stewarding the relationships and narrative that sustain long-term investor confidence. The successful candidate will own the institutional capital relationships that support Xsolla’s strategic vehicles and initiatives and serve as a principal point of contact between the company and the global investment community.
The role reports directly to the Senior Vice President of Global Strategic Initiatives and Partnerships and works in close partnership with the Chief Executive, Chief Legal Officer, finance leadership, and the founders. It is designed for an investor who understands capital from the inside: someone who has sat across the table from sponsors, sovereign funds, and institutional allocators, and who can translate Xsolla’s strategy into a compelling, credible investment thesis.
The Head of Investor Capital and Relations will be based in New York and will report to Rytis Joseph Jan, Senior Vice President of Global Strategic Initiatives and Partnerships. The role requires significant global travel, including regular engagement across the Gulf, Asia, and major financial centers, to build and maintain the relationships at the heart of the mandate.
Expressions of Interest
Xsolla welcomes confidential conversations with qualified candidates and trusted introductions. Please direct expressions of interest, together with a resume and a short note on relevant experience, to the Xsolla Talent Acquisition team via the application button linked below.
Role Overview
As Head of Investor Capital and Relations, you will be responsible for the full arc of capital engagement, from sourcing and cultivating investors, to structuring and executing capital raises, to maintaining disciplined, compliant, and trusted relationships once capital is committed. Your remit will span private capital formation, sovereign and strategic institutional relationships, and the investor relations function associated with Xsolla's publicly listed activities.
You will build the investor relations capability that a company operating in and around the public markets requires, including the disclosure discipline, messaging consistency, and relationship infrastructure that institutional investors expect. You will also act as a senior commercial partner to the deal teams, helping to shape the capital structure, investor syndicate, and positioning of strategic transactions.
This is a builder's role. You will establish the processes, materials, and team that allow Xsolla to engage the capital markets with the professionalism of a far larger institution, while retaining the speed and ambition of a company in a high growth sector.
Key Responsibilities
Capital Formation and Fundraising
Lead capital raises.
Design and execute capital raises across the firm's strategic vehicles and initiatives, spanning equity, structured, and credit instruments.
Own the investor pipeline.
Develop and manage the investor pipeline, from initial sourcing and qualification through diligence, negotiation, and close.
Build the materials.
Create the core fundraising materials, including the equity story, investor presentations, data rooms, and the supporting financial narrative, in partnership with finance and legal.
Structure terms.
Shape terms and commitments in coordination with deal leadership, balancing the interests of the firm, its founders, and incoming investors.
Read the market.
Maintain a current and accurate view of market conditions, investor appetite, and comparable transactions to inform timing and structure.
Sovereign Wealth and Strategic Institutional Capital
Gulf sovereign wealth funds alone manage on the order of 5 trillion dollars in assets and have become active, thematic investors in technology and platform businesses, with leading funds such as QIA, PIF, ADIA, Mubadala, and ADQ frequently writing large strategic commitments. Cultivating and stewarding these relationships is central to this role.
Originate relationships.
Build and steward relationships with sovereign wealth funds, strategic corporates, family offices, and large institutional allocators, with particular emphasis on the Gulf, Asia, and North America.
Map the counterparties.
Understand the priorities, mandates, and decision processes of target institutions, and align Xsolla's opportunities to the right counterparties and ticket sizes.
Engage principals.
Serve as a trusted, senior relationship owner who can engage principals and investment committees with credibility and discretion.
Coordinate coverage.
Align coverage strategy with banking partners and advisors to maximize reach into the institutions that matter most.
Public Markets, SPAC, and Business Combination Investor Relations
Build the IR function.
Establish and run the investor relations function for Xsolla's publicly listed activities, including Xsolla SPAC 1, in line with the standards expected of a public company.
Manage public investors.
Manage relationships with public market investors, sell side and buy side analysts, and prospective shareholders, and serve as a primary point of contact for inbound investor inquiries.
Lead event communications.
Lead investor communications around capital events, including any business combination, and prepare leadership for investor meetings, roadshows, and earnings style updates.
Craft the message.
Develop consistent, accurate messaging that links strategy, key metrics, and results, and that supports informed engagement and durable investor confidence.
Protect disclosure integrity.
Partner with legal and compliance to uphold disclosure obligations, including fair disclosure principles, blackout periods, and safe harbor language for forward looking statements.
Capital Markets Strategy and Transaction Execution
Advise on structure.
Advise leadership on capital structure, funding strategy, and the optimal mix of capital across the firm's objectives.
Support transactions.
Support the execution of strategic transactions, including acquisitions and business combinations, by shaping the investor syndicate, terms, and positioning.
Coordinate advisors.
Direct the work of banks, advisors, and counsel through diligence and execution, and keep workstreams aligned to timeline and outcome.
Translate the market.
Monitor capital markets developments, sector valuations, and competitor activity, and translate them into recommendations for leadership and, where relevant, the board.
Disclosure, Communications, and Governance
Set the framework.
Establish and maintain a disciplined disclosure and communications framework, including policies, calendars, and approval workflows.
Prepare materials.
Prepare board level and investor level materials, and contribute to the narrative that the company presents to the market.
Ensure compliance.
Ensure that all investor facing communications are accurate, consistent, and compliant, and that material information is handled appropriately.
Leadership and Cross-Functional Partnership
Build the team.
Recruit, mentor, and lead the investor relations and capital markets team over time.
Work across the firm.
Partner seamlessly across finance, legal, strategy, communications, and the founders to deliver a unified message to the market.
Represent Xsolla.
Represent the company with poise and authority at investor meetings, industry forums, and capital markets events around the world.
Candidate Profile
Experience
Twelve to fifteen years or more of progressive experience across investment banking, private equity, sovereign wealth or institutional investing, capital markets, or senior investor relations, ideally spanning more than one of these.
A demonstrable track record of raising or deploying institutional capital and of closing complex transactions.
Direct experience engaging sovereign wealth funds, strategic investors, or large institutional allocators at a senior level.
Exposure to public company investor relations, the listing process, or a business combination is strongly preferred.
Domain Expertise
Deep fluency in capital structure, private placements, equity and credit instruments, and transaction processes.
A strong working knowledge of public market disclosure, fair disclosure principles, and the obligations that accompany a listing.
Familiarity with gaming, technology, fintech, or other high growth sectors is a clear advantage, as is comfort operating across the Gulf, Asia, and North American markets.
Skills and Competencies
Exceptional financial acumen, with the ability to build and interrogate the analysis behind a capital raise.
Outstanding written and verbal communication, with the ability to turn a complex strategy into a clear and persuasive investment narrative.
Significant relationship capital and the gravitas to engage principals, investment committees, and senior executives.
Sound judgment, discretion, and the highest standards of integrity when handling sensitive and material information.
The drive and resourcefulness to build a function from the ground up in a fast moving environment.
Education and Credentials
A bachelor's degree in finance, economics, business, or a related field is required.
An advanced degree such as an MBA, or a professional credential such as the CFA, is strongly preferred.
Relevant securities licenses, or the willingness to obtain them, are viewed favorably.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Head of Investor Capital & Relations role, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Compensation is competitive and negotiable based on experience, and includes performance-based incentives, equity participation, and comprehensive health, retirement, and wellbeing benefits.
Location: China
The Company
Our client is a leading gaming marketing services company headquartered in Singapore, helping global brands and game publishers connect authentically with gaming communities across Southeast Asia. The company specializes in delivering data-driven marketing campaigns, creator and influencer partnerships, community engagement initiatives, immersive gaming experiences, and next-generation interactive media solutions.
Founded by experienced leaders from the media, entertainment, and gaming industries, our client works with some of the world's most recognized game publishers and consumer brands. They are backed by prominent global investors and continue to expand their presence across one of the fastest-growing gaming markets in the world.
The Role
Senior Publisher Partnerships Manager, China
Our client is seeking a commercially driven and entrepreneurial Senior Publisher Partnerships Manager to develop strategic partnerships and drive revenue growth with Chinese game publishers expanding into Southeast Asia.
This role will focus on positioning our client as the preferred market-entry and growth partner for Chinese publishers looking to establish and scale their presence across the region. The successful candidate will combine strong commercial acumen with deep gaming industry knowledge, existing publisher relationships, and experience navigating cross-border business opportunities.
Key Responsibilities
Market Expansion & Growth
Support growth initiatives across Southeast Asian gaming markets, particularly Indonesia and the Philippines.
Identify and develop new commercial opportunities across the company's service portfolio.
Position the company as a leading market-entry and growth partner for international game publishers entering Southeast Asia.
China Publisher Partnerships
Build and strengthen relationships with Chinese game publishers, developers, and ecosystem partners.
Generate inbound revenue opportunities from Chinese publishers seeking growth in Southeast Asia.
Advise publishers on go-to-market strategy, creator partnerships, community building, localization, and player acquisition.
Collaborate closely with internal teams to deliver integrated marketing and growth solutions.
Represent the company at industry conferences, events, and partner meetings across China.
Commercial Leadership
Own regional revenue targets and growth objectives.
Develop and manage a strong pipeline of publisher and strategic partnership opportunities.
Lead commercial negotiations and long-term partnership agreements.
Work with leadership teams on pricing strategies, commercial offerings, and new service development.
Drive forecasting accuracy, pipeline visibility, and operational excellence.
Requirements
Essential Qualifications & Experience
4+ years of experience in business development, partnerships, commercial leadership, or market expansion within gaming, esports, media, entertainment, or digital platform industries.
Strong existing network within the Chinese gaming publisher ecosystem.
Experience building strategic partnerships across multiple international markets.
Proven ability to develop new business opportunities, revenue streams, or market expansions from the ground up.
Strong commercial negotiation and partnership management skills.
Experience working in high-growth, entrepreneurial environments.
Excellent communication and stakeholder management abilities across different cultures and markets.
Experience working with regional or distributed teams.
Passion for gaming, creator economies, digital culture, and emerging entertainment ecosystems.
Fluent in both Mandarin and English.
Preferred Profile
Strategic thinker with a hands-on execution mindset.
Comfortable operating in fast-paced, dynamic environments.
Strong understanding of Southeast Asian gaming market dynamics and publisher expansion strategies.
Benefits
Opportunity to shape the future of gaming and interactive entertainment across Southeast Asia.
Work alongside experienced industry leaders, operators, and investors.
Flexible and entrepreneurial work environment focused on innovation and impact.
Competitive compensation package with performance-based upside.
Significant regional exposure across high-growth gaming markets.
Access to an extensive network of publishers, creators, brands, and gaming communities.
Collaborative culture that values ambition, creativity, professional growth, and innovation.
Location: Delhi, India; New Delhi, India
The Company
Our client is a rapidly growing gaming and entertainment company operating in India through a strategic joint venture between a leading Asian gaming marketing company and a prominent Indian business group.
The business combines deep expertise in gaming marketing, media, esports, and community building with strong local market knowledge and financial backing. Its mission is to build one of India’s leading youth gaming and entertainment platforms by creating category-defining gaming IPs, media properties, and commercial partnerships.
The company has already launched a successful nationwide collegiate gaming league that has engaged hundreds of thousands of college students and millions of young gamers across India. As the business continues to scale, it is expanding its portfolio of gaming, esports, and entertainment initiatives while helping shape the future of gaming culture in the region.
The Role
Our client is seeking an experienced Senior Finance & Accounting Manager to take ownership of the finance function and support the company's continued growth. This role will oversee accounting operations, financial reporting, tax compliance, cash flow management, financial planning, and stakeholder reporting while helping build scalable finance processes within a fast-growing business.
Key Responsibilities
Financial Accounting & Reporting
Own the full accounting cycle, including journal entries, reconciliations, accruals, adjustments, and month-end close activities.
Prepare accurate and timely monthly management accounts and financial reports.
Maintain general ledger integrity and ensure compliance with accounting standards.
Manage Accounts Payable (AP), Accounts Receivable (AR), cash receipts, payments, and bank reconciliations.
Monitor financial performance and provide regular reporting and analysis to management.
Tax & Statutory Compliance
Prepare and submit tax filings and statutory reports accurately and on time.
Lead annual statutory audits and coordinate with auditors, tax advisors, and regulatory bodies.
Manage annual filings, statutory returns, and corporate compliance requirements.
Ensure compliance with all local accounting, tax, and regulatory requirements.
Cash Flow & Financial Control
Establish and maintain strong financial controls and accounting processes.
Monitor cash flow and liquidity to support operational and strategic objectives.
Develop cash flow forecasts and working capital plans.
Identify and mitigate financial risks while supporting operational efficiency.
Business Planning & Commercial Finance
Support budgeting, forecasting, and financial planning activities.
Assist management with scenario planning and strategic decision-making.
Partner with commercial and operational teams on pricing, feasibility studies, margin analysis, and investment decisions.
Build financial models and business cases for new initiatives and partnerships.
Stakeholder Management
Prepare and present financial reviews to management and joint venture partners.
Act as the primary finance contact for procurement, audit, tax, and compliance matters.
Collaborate with internal stakeholders and external advisors to ensure effective governance and reporting.
Process Improvement
Continuously improve accounting processes, controls, systems, and reporting frameworks.
Support implementation of scalable financial best practices as the business grows.
Drive automation and efficiency initiatives across finance operations.
Requirements
Essential Qualifications & Experience
5–8+ years of experience in accounting, finance, auditing, or financial management.
Bachelor's degree in Accounting, Finance, or a related field.
Strong understanding of accounting principles, taxation, statutory reporting, and compliance requirements.
Experience managing end-to-end accounting processes and external audits.
Strong expertise in financial reporting, budgeting, forecasting, and cash flow management.
Ability to work independently and take ownership of the finance function.
Strong analytical skills with the ability to translate financial data into actionable business insights.
Excellent organizational skills and attention to detail.
Strong communication skills with experience engaging senior stakeholders, auditors, advisors, and external partners.
Preferred Qualifications
CPA, ACCA, or equivalent professional certification.
Experience within media, marketing services, gaming, esports, technology, startup, or high-growth business environments.
Experience building finance processes and structure within entrepreneurial organizations.
Comfortable operating in fast-paced, evolving business environments.
Benefits
Flexible working arrangements that promote healthy work-life balance.
Personalized learning and development opportunities to support career growth.
Inclusive, goal-oriented culture with flat hierarchies and clear objectives.
Performance-based incentives linked to impact and results.
Competitive health insurance coverage.
Regular team events, social gatherings, gaming experiences, and company celebrations.
Opportunity to join a high-growth business at an exciting stage of expansion and play a key role in building the future of gaming and entertainment in India.
Location: Limassol, Cyprus
Freelance Customer Experience evaluation opportunities across premium and luxury sectors.
Join CXG, a global leader in Customer Experience, and take part in evaluating real customer journeys for the world’s leading premium and luxury brands.
We help brands enhance their customer experience through structured evaluations based on real interactions across physical and digital touchpoints. As part of the expansion of our freelance network, we are looking for reliable, detail-oriented individuals to conduct Customer Experience evaluations in Cyprus.
This is a freelance, project-based opportunity. Assignments are compensated, clearly structured, and offered based on your location and availability.
The Role
As a Freelance Customer Experience Evaluator, you will assess real customer journeys and provide objective, structured feedback through our digital platform.
This opportunity is ideal for students, early-career professionals, or anyone looking for flexible, occasional freelance work.
Responsibilities
Select assignments based on your availability and location
Visit assigned locations and evaluate the full customer experience
Observe key details such as service quality, environment, and customer interactions
Assess both physical and digital touchpoints, including follow-up communication
Submit clear, structured, and objective feedback through short online questionnaires
Selection Process
Apply through this platform live.cxg.com
Short screening process
Access to available assignments in your area
Requirements
Must have a valid driving license
Strong attention to detail and observational skills
Ability to provide objective and structured feedback
Reliable and punctual in completing assignments and reports
Comfortable interacting in a retail environment
Benefits
Freelance, project-based collaboration
Flexible schedule – choose assignments based on your availability
Paid assignments (details provided per project)
Opportunity to work with leading luxury brands
Access to a global community of evaluators
Location: Gold Coast, Australia
Freelance Customer Experience evaluation opportunities across premium and luxury sectors.
Join CXG, a global leader in Customer Experience, and take part in evaluating real customer journeys for the world’s leading premium and luxury brands.
We help brands enhance their customer experience through structured evaluations based on real interactions across physical and digital touchpoints. As part of the expansion of our freelance network, we are looking for reliable, detail-oriented individuals to conduct Customer Experience evaluations in Australia.
This is a freelance, project-based opportunity. Assignments are compensated, clearly structured, and offered based on your location and availability.
The Role
As a Freelance Customer Experience Evaluator, you will assess real customer journeys and provide objective, structured feedback through our digital platform.
This opportunity is ideal for students, early-career professionals, or anyone looking for flexible, occasional freelance work.
Responsibilities
Select assignments based on your availability and location
Visit assigned locations and evaluate the full customer experience
Observe key details such as service quality, environment, and customer interactions
Assess both physical and digital touchpoints, including follow-up communication
Submit clear, structured, and objective feedback through short online questionnaires
Selection Process
Apply through this platform live.cxg.com
Short screening process
Access to available assignments in your area
Requirements
Strong attention to detail and observational skills
Ability to provide objective and structured feedback
Reliable and punctual in completing assignments and reports
Comfortable interacting in a retail environment
Benefits
Freelance, project-based collaboration
Flexible schedule – choose assignments based on your availability
Paid assignments (details provided per project)
Opportunity to work with leading luxury brands
Access to a global community of evaluators
Location: Brisbane, Australia
Freelance Customer Experience evaluation opportunities across premium and luxury sectors.
Join CXG, a global leader in Customer Experience, and take part in evaluating real customer journeys for the world’s leading premium and luxury brands.
We help brands enhance their customer experience through structured evaluations based on real interactions across physical and digital touchpoints. As part of the expansion of our freelance network, we are looking for reliable, detail-oriented individuals to conduct Customer Experience evaluations in Australia.
This is a freelance, project-based opportunity. Assignments are compensated, clearly structured, and offered based on your location and availability.
The Role
As a Freelance Customer Experience Evaluator, you will assess real customer journeys and provide objective, structured feedback through our digital platform.
This opportunity is ideal for students, early-career professionals, or anyone looking for flexible, occasional freelance work.
Responsibilities
Select assignments based on your availability and location
Visit assigned locations and evaluate the full customer experience
Observe key details such as service quality, environment, and customer interactions
Assess both physical and digital touchpoints, including follow-up communication
Submit clear, structured, and objective feedback through short online questionnaires
Selection Process
Apply through this platform live.cxg.com
Short screening process
Access to available assignments in your area
Requirements
Must have a valid driving license
Strong attention to detail and observational skills
Ability to provide objective and structured feedback
Reliable and punctual in completing assignments and reports
Comfortable interacting in a retail environment
Benefits
Freelance, project-based collaboration
Flexible schedule – choose assignments based on your availability
Paid assignments (details provided per project)
Opportunity to work with leading luxury brands
Access to a global community of evaluators
Location: London, UK
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As one of the first Account Executives based in the UK, you’ll be focused on driving Ramp’s expansion in the European market. This role is for sellers who thrive in ambiguity, move fast, and take ownership of outcomes without being handed a playbook. You'll run a high-velocity motion across small and mid-market businesses – qualifying quickly, driving urgency, and closing deals across a diverse set of countries, cultures, and buying behaviours. In this role, you’ll also have the opportunity to build out our broader EMEA GTM strategy.
WHAT YOU'LL DO
- Drive revenue for Ramp, owning the sales cycle through close
- Manage a high-volume book across SMB and mid-market segments, while navigating more complex, multi-stakeholder deals
- Collaborate with product, design, and engineering teams to incorporate customer feedback
- Adapt your approach to the cultural and commercial nuances of selling across multiple European markets
- Own sales activity, pipeline, and revenue targets in a metrics-driven sales environment
- Maintain clean CRM hygiene, accurate forecasting, and disciplined follow-ups
WHAT YOU NEED
- AI fluency as a daily habit. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment
- Minimum 2 years of quota-carrying SaaS sales experience
- Proven ability to operate in a fast-paced environment
- Consistent track record of hitting or exceeding targets
- Operates with high autonomy and an entrepreneurial mindset
- Ability to work 5x a week in office, in London, with willingness to travel UK & continental EU
NICE TO HAVE
- Fluency in additional European languages
- Prior CRM experience (preferably Salesforce)
- Experience launching a new territory or vertical
- Fintech or financial services sales experience
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ГибридSan Francisco
seniorUnited Kingdom (Remote)
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УдалённоseniorUnited States; United Kingdom; Canada; Ability to work within or overlap significantly with EST/CST timezones
УдалённоAustralia; South Africa; Ability to work Australian business hours (any Australian timezone variant) while being based in the APAC region or South Africa
ОфисheadNew York
УдалённоseniorChina
seniorDelhi, India; New Delhi, India
ОфисLondon, UK; Relocation expense coverage to NYC or SF (if needed)