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Location: Warsaw, Poland; Madrid, Spain; Tbilisi, Georgia; Yerevan, Armenia; Bratislava, Slovakia; Podgorica, Montenegro CloudLinux / TuxCare is a remote-first infrastructure and security company. More than 300 engineers build and operate products used by hosting providers, enterprises, and internal service teams worldwide. Our Infrastructure Department runs the platforms behind CloudLinux OS, Imunify, KernelCare, TuxCare ELS, and our engineering systems. We are hiring a Senior Database Reliability Engineer to join the Infrastructure DBA cell. This is a hands-on production ownership role, not a narrow ticket-processing DBA position. You will keep critical database services reliable, automate repeated work, support engineering teams, and reduce single-person dependency in our PostgreSQL, ClickHouse, MongoDB, and Redis operations. PostgreSQL is the main requirement. ClickHouse experience is a strong plus, but it is not a day-one blocker. We need a senior engineer with enough database, Linux, automation, and incident-response depth to learn our ClickHouse environment quickly and operate it safely. Your Responsibilities: Own production PostgreSQL reliability: HA design, Patroni, PgBouncer, replication, failover, upgrades, vacuum/bloat control, query tuning, locks, indexes, capacity, backups, PITR, and restore validation. Improve disaster recovery and operational evidence: tested restores, documented recovery paths, measurable RTO/RPO targets, runbooks, and safe maintenance plans. Support the wider database estate: ClickHouse, MongoDB, and Redis. You will troubleshoot incidents, review access and data-safety changes, improve monitoring, and learn the production ClickHouse patterns already in use. Automate DBA workflows with Ansible, Terraform/OpenTofu, GitLab CI/CD, scripts, and reproducible runbooks for provisioning, grants, backups, restores, health checks, and ownership metadata. Help build DBaaS-style self-service capabilities so engineering teams can request databases, access, credentials, and operational checks with less manual DBA intervention. Improve observability and incident response through Grafana, metrics, logs, SLOs, alert rules, Opsgenie routing, and clear communication during production issues. What Success Looks Like: PostgreSQL clusters have tested backup and restore paths, useful dashboards, clear ownership, and documented failover procedures. Repeated DBA tickets become automation or self-service workflows. ClickHouse operational knowledge is no longer a single-person dependency. Database incidents have owners, runbooks, evidence, and measurable recovery paths. Product and engineering teams get database help faster without sacrificing safety, auditability, or reliability. Why CloudLinux? You will work on real production infrastructure used across CloudLinux and TuxCare products. You will have a direct impact on reliability, incident response, developer experience, and operational resilience. You will also work in an AI-assisted engineering culture where automation, documentation, Claude, Codex, and careful human verification are part of the daily operating model. Requirements What We Expect From You: Deep hands-on PostgreSQL experience in business-critical production environments, typically 5+ years or equivalent depth. Strong understanding of PostgreSQL internals and operations: MVCC, WAL, transactions, locks, indexes, query planning, replication, autovacuum, bloat, major upgrades, backups, PITR, and restore testing. Proven experience with highly available databases and the ability to reason about quorum, split-brain risk, failover, rollback, and recovery. MongoDB replica sets and Percona Backup for MongoDB. Strong Linux and infrastructure fundamentals: systemd, networking, storage, filesystems, CPU/memory/disk bottlenecks, TLS, DNS, firewalls, and root-cause troubleshooting. Automation skills with Ansible and scripting. Terraform/OpenTofu, GitLab CI/CD, and merge-request based delivery are strong advantages. Ability to support more than one database engine. You do not need to be a ClickHouse expert on day one, but you must be ready to learn it quickly and take responsibility for it. Practical use of AI engineering assistants such as Claude and Codex. We expect you to use them to improve speed and quality, while personally verifying generated SQL, commands, scripts, and operational conclusions. English - upper-intermediate or higher - to ensure clear communication of progress within the teams. Nice to Have: ClickHouse operations: replication, Keeper/ZooKeeper, MergeTree engines, distributed DDL, grants, row policies, backups, query troubleshooting, and cluster recovery. Redis/Sentinel and broker/cache failure modes. Database observability, SLOs, golden signals, alert tuning, and executable incident runbooks. Building internal platforms, self-service portals, or DBaaS workflows for engineering teams. Benefits What's in it for you? A focus on professional development. Interesting and challenging projects. Fully remote work with flexible working hours, which allows you to schedule your day and work from any location worldwide. Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves. Compensation for private medical insurance. Co-working and gym/sports reimbursement. Budget for education. The opportunity to receive a reward for the most innovative idea that the company can patent. By applying for this position, you consent to the processing of your personal data as described in our Privacy Policy ( https://cloudlinux.com/candidate-privacy-notice ), which provides detailed information on how we maintain and handle your data.

Location: Tel Aviv Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Front-End Engineer at Via, you'll be an integral part of one of our engineering teams. You will build the technology powering Via’s Operation Center - the real-time heartbeat of our global service. This is a rare opportunity to own mission-critical systems that shape the daily lives of hundreds of thousands of riders. You will have frontend ownership, working with a sophisticated stack and a team that values high-quality craft. We are looking for a high-agency engineer who leverages modern AI to outpace traditional workflows and is ready to grow into a formal leadership role About the Role: Design and implement user-facing features using React and TypeScript for Via’s Operation Center. Own the frontend architecture for new components and workflows, ensuring clean, scalable, and maintainable code. Accelerate development by leveraging modern AI coding tools to optimize your workflow and output. Collaborate cross-functionally with product managers, designers, and engineers to deliver end-to-end features Step into leadership by mentoring peers, driving technical decisions, and shaping front-end best practices. About You: Experienced: 4+ years of software engineering experience building complex, modern web applications You have strong, hands-on experience with FE technologies - React and a deep understanding of JavaScript/TypeScript fundamentals. High-Agency: You don't just take tickets; you own problems end-to-end and are comfortable navigating ambiguity. A Team Player: You thrive in cross-functional teams and communicate technical concepts clearly. Compensation and Benefits: Our product impacts millions of users around the world  providing alternative transport solutions that are more: efficient and accessible, changing cities to make them greener. Competitive compensation package which includes base salary and equity Health insurance with a discount for family members Hybrid work and a lovely office situated in the heart of TLV, in Midtown, close to the light rail and train station Career development and growth opportunities Other perks: Freefit and other sports lessons, 10bis/Cibus - you choose!, happy hours, team events, communities and many more benefits There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: United States | Miami, USA WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. THE ROLE Higgsfield AI is seeking a GTM Director – Latin America (LATAM) to lead our commercial growth across the Latin American market. This is a senior individual contributor role responsible for driving enterprise sales, developing strategic customer relationships, and accelerating Higgsfield's expansion throughout Latin America. You will partner closely with cross-functional teams to introduce the world's leading organizations to the future of AI-powered creative technology. The ideal candidate has a successful track record selling enterprise software into sophisticated organizations, understands complex buying environments, and is excited to help define the commercial strategy for one of the fastest-growing AI companies in the world. This position is based in Latin America. WHAT YOU'LL DO DRIVE REVENUE GROWTH - Own the LATAM territory and achieve aggressive revenue targets. - Develop and execute strategic account plans across enterprise customers. - Manage full sales cycles from prospecting through negotiation and close. - Maintain accurate forecasting and pipeline management. BUILD EXECUTIVE RELATIONSHIPS - Develop trusted partnerships with executive stakeholders across enterprise organizations. - Lead strategic customer conversations around AI transformation, creative workflows, and business value. - Represent Higgsfield at industry events, executive meetings, and customer engagements. PARTNER CROSS-FUNCTIONALLY - Collaborate closely with Marketing, Product, Customer Success, Solutions Engineering, and Legal throughout the customer lifecycle. - Provide customer insights that influence product development and go-to-market initiatives. - Support customer expansion and long-term account success. EXPAND HIGGSFIELD'S PRESENCE - Build Higgsfield's reputation across the Latin American AI, media, advertising, and enterprise technology ecosystem. - Develop relationships with key industry partners, agencies, channel partners, and strategic influencers across the region. - Serve as the voice of the LATAM market internally. WHAT WE'RE LOOKING FOR - 8–12 years of enterprise SaaS, AI, cloud, MarTech, AdTech, or related technology sales experience. - Demonstrated success exceeding enterprise revenue targets across Latin America. - Experience selling to large enterprise organizations with complex procurement and legal processes. - Strong executive communication, presentation, and negotiation skills. - Deep understanding of the Latin American enterprise market, including regional business practices and buying dynamics. - Ability to develop multi-country territory strategies and execute independently. - Strong collaboration across globally distributed teams. - Excellent written and verbal communication skills in English and Spanish. Portuguese proficiency is strongly preferred. - Experience selling AI, generative AI, creative technology, marketing technology, advertising technology, or media platforms. - Existing relationships with enterprise organizations, agencies, media companies, or strategic partners across Latin America. - Experience at a high-growth venture-backed startup. - Familiarity with PLG and enterprise sales models. - Experience using Salesforce, HubSpot, or similar CRM platforms. - Must be able to travel. Compensation & Benefits: - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - United States Base Salary: The anticipated salary range for this role is $150,000 – $220,000, depending on experience, skills, scope, and location. - LatAm Countries Salary: Determined by country. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is a remote role based in Miami, Florida or in LatAm. Travel will be expected for this position. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: Remote, Germany Workplace: Remote WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. THE ROLE Higgsfield AI is seeking a Regional Director, GTM – Germany to lead our commercial growth across the German market. This is a senior individual contributor role responsible for driving enterprise sales, developing strategic customer relationships, and accelerating Higgsfield's expansion across Germany. You will partner closely with cross-functional teams to introduce the world's leading organizations to the future of AI-powered creative technology. The ideal candidate has a successful track record selling enterprise software into sophisticated organizations, understands complex buying environments, and is excited to help define the commercial strategy for one of the fastest-growing AI companies in the world. This position is based in Germany. WHAT YOU'LL DO DRIVE REVENUE GROWTH - Own the Germany territory and achieve aggressive revenue targets. - Develop and execute strategic account plans across enterprise customers. - Manage full sales cycles from prospecting through negotiation and close. - Maintain accurate forecasting and pipeline management. BUILD EXECUTIVE RELATIONSHIPS - Develop trusted partnerships with executive stakeholders across enterprise organizations. - Lead strategic customer conversations around AI transformation, creative workflows, and business value. - Represent Higgsfield at industry events, executive meetings, and customer engagements. PARTNER CROSS-FUNCTIONALLY - Collaborate closely with Marketing, Product, Customer Success, Solutions Engineering, and Legal throughout the customer lifecycle. - Provide customer insights that influence product development and go-to-market initiatives. - Support customer expansion and long-term account success. EXPAND HIGGSFIELD'S PRESENCE - Build Higgsfield's reputation across the German AI, media, advertising, and enterprise technology ecosystem. - Develop relationships with key industry partners and influencers. - Serve as the voice of the German market internally. WHAT WE'RE LOOKING FOR - 8–12 years of enterprise SaaS, AI, cloud, MarTech, AdTech, or related technology sales experience. - Demonstrated success exceeding enterprise revenue targets. - Experience selling to large enterprise organizations with complex procurement and legal processes. - Strong executive communication, presentation, and negotiation skills. - Deep understanding of the German enterprise market. - Ability to develop territory strategy and execute independently. - Strong collaboration across globally distributed teams. - Excellent written and verbal communication skills in German and English. - Experience selling AI, generative AI, creative technology, marketing technology, advertising technology, or media platforms. - Existing relationships with enterprise organizations, agencies, media companies, or strategic partners across Germany. - Experience at a high-growth venture-backed startup. - Familiarity with PLG and enterprise sales models. - Experience using Salesforce, HubSpot, or similar CRM platforms. COMPENSATION We offer a competitive and thoughtfully structured compensation package designed to align with impact and growth. Compensation will be competitive and based on experience, market location, and demonstrated performance. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: Remote, France Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. The Role Higgsfield AI is seeking a Regional Director, GTM – France to lead our commercial growth across the French market. This is a senior individual contributor role responsible for developing enterprise relationships, driving new customer acquisition, expanding strategic accounts, and serving as Higgsfield's market leader in France. You will work closely with Marketing, Product, Customer Success, and Leadership to accelerate adoption of Higgsfield's AI platform across leading brands, agencies, media companies, and enterprises. The ideal candidate has a proven record of selling complex SaaS or AI solutions, deep knowledge of the French enterprise landscape, and thrives building business in fast-moving, high-growth environments. This position is based in France. What You'll Do Drive Revenue Growth - Own the French territory and deliver against ambitious revenue targets. - Develop and execute territory strategies to acquire new enterprise customers and expand existing relationships. - Manage complex, multi-stakeholder sales cycles from prospecting through contract execution. - Accurately forecast pipeline and revenue while maintaining strong CRM discipline. Build Executive Relationships - Develop trusted relationships with C-level executives, marketing leaders, creative teams, and digital transformation stakeholders. - Position Higgsfield as a strategic AI partner helping customers transform content creation and marketing workflows. - Represent Higgsfield at customer meetings, industry events, conferences, and executive briefings. Partner Cross-Functionally - Collaborate closely with Product, Marketing, Customer Success, Legal, and Solutions teams to deliver exceptional customer experiences. - Provide market intelligence and customer feedback to influence product roadmap and go-to-market strategy. - Support customer onboarding and long-term account growth. Expand Higgsfield's Presence - Build brand awareness and strategic partnerships across the French AI, advertising, media, and enterprise ecosystem. - Identify emerging market opportunities and develop scalable growth initiatives. - Serve as the voice of the French market internally. What We're Looking For - 8–12 years of enterprise SaaS, AI, cloud, MarTech, AdTech, or related technology sales experience. - Proven history of consistently exceeding enterprise sales quotas. - Experience selling into large enterprise organizations and navigating complex procurement processes. - Strong executive presence with exceptional communication and relationship-building skills. - Deep understanding of the French business landscape and enterprise buying process. - Experience managing long, consultative sales cycles. - Highly entrepreneurial with the ability to build territory strategy independently. - Strong collaboration skills across cross-functional global teams. - Native or fluent French and professional English proficiency. - Experience selling AI, generative AI, creative technology, marketing technology, advertising technology, or media platforms. - Existing network across French enterprise brands, agencies, media organizations, and technology leaders. - Experience working within a high-growth startup environment. - Knowledge of PLG and enterprise sales motions. - Experience with Salesforce, HubSpot, or similar CRM platforms. Compensation We offer a competitive and thoughtfully structured compensation package designed to align with impact and growth. Compensation will be competitive and based on experience, market location, and demonstrated performance. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: Remote, Canada; Remote, US GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Site Reliability Engineers keep GitLab's user-facing services and production systems running reliably at scale. They combine software engineering with operational excellence, applying sound engineering principles, automation, and continuous improvement to build, operate, and evolve our production infrastructure. This is a single application for Site Reliability Engineering opportunities across Infrastructure Platforms. Rather than asking you to choose the right team or level upfront, we evaluate your skills holistically and match you to the opportunity that best aligns with your experience and our hiring needs. We hire Site Reliability Engineers from Intermediate through Senior Staff across multiple Infrastructure Platforms teams. We don't expect every candidate to have experience with every technology in our environment. We're looking for engineers with strong technical fundamentals, a growth mindset, and the ability to learn quickly. We'll support you in becoming successful with GitLab's tools, systems, and ways of working. Please note: This position is open to candidates based in the United States and Canada only. Candidates based in the United Kingdom can apply to this posting: Site Reliability Engineer, Infrastructure Platforms — UK (Intermediate to Senior Staff) How our SRE hiring works Because this is a single application for SRE roles across Infrastructure Platforms, our process is built to evaluate you once and match you well, rather than interviewing separately for every team. Recruiter Screen: A conversation about your background, what you're looking for, and the level and teams that fit, so we can point your process in the right direction. Core Technical: The shared assessment every SRE candidate takes, regardless of eventual team. A low-stress, collaborative discussion covering system architecture and incident review. Hiring Manager Interview: A conversation about ownership, judgment, execution, collaboration, and growth, the non-technical signals that make an SRE effective at GitLab. Peer Technical: Team-specific depth, run by SREs from the team you're most likely to join, focused on the problems that team actually works on. Skip-Level Interview: A conversation with a senior leader on values alignment, and how you'll work across teams. After your interviews, we consider your performance alongside our current hiring needs to confirm the level and team where you'll do your best work. Interview results are a major factor, and final placement also reflects our active hiring priorities at the time. We’ll calibrate your level throughout the interview process based on the scope and impact of your experience. Intermediate: You independently deliver meaningful reliability improvements within a defined area. Senior: You own complex reliability work end to end and raise the effectiveness of your team. Staff: You shape reliability across multiple teams, solving systemic problems and creating approaches others can reuse. Senior Staff: You set technical direction across a broader Infrastructure area and influence reliability strategy at organizational scale. What you'll do Keep user-facing services and production systems reliable, scalable, and efficient Build automation and tooling that reduces toil and replaces manual work with repeatable, infrastructure-as-code-driven workflows Operate and troubleshoot production systems on Kubernetes, including deployments, rollouts, and scaling Write and maintain infrastructure as code, and ship changes safely through CI/CD and GitOps Participate in on-call, triage alerts, follow and improve runbooks, and escalate appropriately Contribute to the observability stack, using metrics, logs, and SLOs to detect symptoms early rather than just outages Take part in incident response and post-incident reviews, turning learnings into changes in automation and process Document runbooks, architecture decisions, and reviews so your findings become repeatable practices Take part in on-call or operational support where your team’s ownership model requires it. What you'll bring Experience keeping production systems reliable, combining an operations mindset with real software engineering practice Experience building net-new infrastructure tooling and automation, not just configuring existing tools. For example, Terraform modules, Kubernetes operators or controllers, or production automation and services written from scratch The ability to read, debug, and reason about code. Most of our teams work in Go; some work in Ruby. You can discuss a piece of code's behavior, performance, and failure modes Experience with infrastructure as code, and with Kubernetes and its ecosystem, at a depth appropriate to your level Hands-on experience with at least one major cloud provider (GCP or AWS) Familiarity with observability practices, including metrics, logging, alerting, and SLOs or SLIs, and using data to inform operational decisions Comfort participating in on-call and incident response, with a structured approach to troubleshooting under pressure Strong written communication and the ability to operate as a manager-of-one in an async, distributed environment A track record of using automation, and increasingly AI, to reduce toil and improve how you and your team work Alignment with GitLab's values and a commitment to working in accordance with them About the team Infrastructure Platforms is responsible for the availability, reliability, performance, and scalability of GitLab’s user-facing services, most notably GitLab.com . The organization spans teams across Production Engineering , GitLab Dedicated , GitLab Delivery , and Developer Experience , covering everything from the production fleet and networking platform to observability, incident response, deployment infrastructure, tenant scale, and our single-tenant Dedicated offering. We are a globally distributed, remote-first organization that works asynchronously, favors automation over toil, and uses monitoring, metrics, and clear ownership to continuously improve the reliability of GitLab at scale. For more on how we work, see the Infrastructure Handbook Page . The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $126,400 — $314,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco, CA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enforcement Analyst focused on Bio Harms, you will play a critical role in protecting against the misuse of AI systems for biological and related CBRNE harms. You will enforce our Usage Policy with a specific focus on detecting and mitigating bio risks, investigating potential violations, and help continuously strengthen our safeguards.  The work sits at the intersection of biosecurity threat analysis and platform enforcement: you will read real model interactions and make fast, well-reasoned calls about whether activity is benign research or a credible attempt at harm. This role is a fit for someone who understands the dual-use nature of biology and enabling technologies well enough to separate the benign from the malicious. You will own and continuously improve the enforcement monitoring workflows for the bio-harms area, and you will work closely with Policy, Threat Intelligence, Data Science, and Engineering cross-functional partners to accomplish tasks at scale. Safety is core to our mission, and your work will directly protect individuals, communities, and critical systems. Important context for the role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including material of a sexual, violent, or psychologically disturbing nature. The role also carries a shared on-call responsibility across the Policy and Enforcement teams. Key responsibilities Enforce Usage Policies with a specific focus on detecting and mitigating potential bio risks and harmful use of AI systems. Take ownership of enforcement monitoring workflows for the bio-harms area, improving end-to-end detection, investigation, triage, and escalation processes. Monitor and analyze platform activity to identify emerging patterns related to biological (and adjacent chemical, radiological, nuclear, and explosive) threats that may require policy updates or enforcement action. Design and architect automated enforcement systems and review workflows that scale effectively while maintaining high accuracy across a technically complex content surface. Conduct thorough investigations of potential violations, gathering and documenting evidence to support enforcement decisions. Proactively surface trends and propose improvements to detection methods and review workflows. Partner with Engineering and Data Science teams to optimize detection models and automated enforcement systems for bio-related policy violations. Partner with Policy and Threat Intelligence groups to understand potential exploits and contribute to risk-assessment frameworks, and partner with engineers iterating on safety systems. Provide enforcement-grounded feedback on policy gaps, and handle escalations and time-sensitive situations related to potential bio-related Usage Policy violations. Minimum qualifications Hold a degree in a bio-related field (e.g., microbiology, molecular biology, biochemistry, public health) and/or relevant professional experience in a related field. Possess experience in Trust & Safety, content moderation, or policy enforcement at platform scale, including working with generative AI tools to refine and optimize content review and enforcement workflows. Possess experience in utilizing AI tools to develop data dashboards for metrics collection in support of continuous improvement efforts. Can analyze complex, ambiguous situations and make well-reasoned, defensible decisions under time pressure. Are proactive and self-directed: you spot trends, dig in, and ship improvements on your own initiative. Communicate clearly in writing and can translate technical bio concepts for diverse audiences, including both technical and non-technical stakeholders. Preferred qualifications Subject matter expertise in biodefense, biosecurity, WMD/CBRNE non-proliferation, or threat-intelligence. An understanding of where real-world biological risk actually lies — adversary intent, acquisition and weaponization pathways, and dual-use concerns, including familiarity with cross-platform threat analysis and open-source intelligence (OSINT) techniques relevant to weapons of mass destruction. Proficiency in SQL and/or other data analysis tools to draw insights from large datasets and monitor enforcement workflow health. Familiarity with dual-use research of concern (DURC), select agents, and relevant policy frameworks. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $245,000 — $285,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Claude Platform ships fast, and every launch lands better when the field can understand it, demo it, and teach it. You'll own platform enablement end to end: the demos, hands-on labs, and technical curriculum that let Anthropic's go-to-market teams showcase the Claude Developer Platform with confidence, whether they're building on Anthropic's first-party API or through Bedrock, Vertex, and Foundry. You'll join roadmap and launch planning with the product team before features ship, so the field has what it needs on day one. You're an engineer who teaches. You've shipped products to users. You know the difference between a demo that raises awareness and one that creates champions. And you get as much energy from watching a seller nail your lab as from building it yourself. Key responsibilities Turn launches into field-ready content: Translate new platform capabilities (API, tool use and MCP, Agent SDK, memory and skills) into demos, labs, and quick-reference guides within days of release, and build compelling demo scenarios across industries and developer personas Deliver training that sticks: Run Claude Platform training for technical onboarding and ongoing enablement programs, delivering hands-on sessions wherever the field gathers, from a 12-person lab to a 100-person field-readiness day Coach the field: Coach technical sellers on demo delivery through practice sessions and office hours Scale beyond the live session: Develop self-service resources and experimental tools so the field can learn without you in the room, and contribute to the tooling that scales enablement, including demo environments, content-freshness automation, and self-service infrastructure Close the loop with product: Stress-test new platform features before launch, then bring field signal back to product and product marketing on where sellers get stuck and what content would unlock the next deal Measure what lands: Track content usage and session feedback so you know what is working and what to retire Minimum requirements Experience in a customer-facing technical role, such as solutions architecture, sales engineering, developer relations, or technical enablement Experience writing production-quality code and building technical demos Hands-on experience building with LLM APIs and agents, including tool use, MCP, or agent frameworks, beyond prompting alone Experience using AI coding tools as part of your daily engineering work Experience delivering live technical training or talks to both technical and non-technical audiences Experience partnering directly with sales, solutions engineering, or other go-to-market teams Preferred requirements A portfolio you can show us: labs, courses, talks, or repos you built yourself Experience with Claude Code, or a comparable agentic coding tool, as core infrastructure in your daily work Experience building on the Claude Developer Platform through cloud providers such as Amazon Bedrock, Google Vertex AI, or Microsoft Foundry Experience as a technical founder, early startup employee, or 0-to-1 operator who has taken an idea to product-market fit Public speaking, conference presentations, or community-facing developer advocacy Experience building enablement tooling, such as demo environments, content-freshness automation, or self-service infrastructure Deep enthusiasm for AI and genuine care about building it responsibly The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $290,000 — $365,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Safeguards Analyst focusing on Integrity & Authenticity, you will be responsible for building and executing enforcement workflows for our products and services, with a focus on detecting and mitigating attempts to misuse Anthropic's AI systems for coordinated inauthentic behavior, election manipulation, and targeting, tracking, and surveillance of individuals. Your work will span a broad and interconnected set of harm areas: AI-enabled influence operations and disinformation campaigns, the abuse of AI to interfere with electoral processes, and the use of AI systems to facilitate stalking, surveillance, profiling, and the targeting of individuals or groups. Safety is core to our mission, and you'll help shape policy enforcement so that our users can safely interact with and build on top of our products in a harmless, helpful, and honest way. Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a political, violent, or psychologically disturbing nature. This role may require responding to escalations during weekends and holidays, particularly around major electoral events. Key responsibilities Design and architect automated enforcement systems and review workflows that scale effectively while maintaining high accuracy Partner with Engineering and Data Science teams to optimize detection models for policy violations and automated enforcement systems Review flagged content to drive enforcement and policy improvements Enforce usage policies with a focus on detecting and mitigating AI-enabled influence operations, coordinated inauthentic behavior, election interference, and targeting, tracking, or surveillance of individuals and groups Support the Safeguards policy design team by providing detailed feedback on policy gaps based on real enforcement scenarios Keep up to date with emerging AI policy enforcement best practices, evolving threat actor tactics, and the regulatory landscape around elections, privacy, and surveillance, using these to inform our decision-making and workflows Minimum qualifications Experience in trust & safety, policy enforcement, threat intelligence, or a closely related field with a focus on one or more of: influence operations, disinformation, coordinated inauthentic behavior, election integrity, or privacy and surveillance harms Experience standing up and scaling policy enforcement or content review workflows Proficiency in SQL and/or other data analysis tools to draw insights from large datasets Experience identifying emerging risks and threat actors, and communicating findings to a diverse set of stakeholders, such as Product, Policy, Engineering, and Legal teams Experience working with generative AI products, including writing effective prompts for content review and enforcement Understanding of the challenges involved in implementing product policies at scale, including in the content moderation space Preferred qualifications Experience conducting cross-platform investigations into influence operations, coordinated inauthentic behavior, or disinformation campaigns Familiarity with open-source intelligence (OSINT) techniques and tools used for threat actor tracking and network analysis Working knowledge of privacy law, surveillance technology, or data broker ecosystems as they relate to targeting and tracking harms Experience with large language models and an understanding of how AI technology could be misused to generate synthetic personas, fabricate quotes, or automate persuasion at scale Familiarity with election security frameworks, campaign finance law, or electoral integrity standards in one or more jurisdictions Experience navigating evolving regulatory landscapes relevant to this space (e.g., DSA, EU AI Act, FEC regulations, GDPR) Experience working with election bodies, civil society organizations, or government agencies on integrity or disinformation-related issues Proficiency in Python for data analysis and automation Experience with dark web monitoring or tracking threat actors across surface, deep, and dark web environments The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $285,000 — $330,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Palo Alto; New York Workplace: Remote ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a Talent Acquisition Contractor in our US team, you will play a central role in building high-caliber teams during a period of rapid company expansion. You will work with hiring managers across business and technical functions to source, engage, and hire talent for go-to-market roles and corporate teams. Your work will directly impact our ability to grow, helping shape our culture and future success. This role is ideally based in San Francisco or New York City, but we welcome remote candidates. WHAT YOU WILL DO - Manage the end-to-end recruiting process to create a seamless experience for candidates and hiring teams - Develop and implement search strategies for a range of business, corporate, and technical roles - Partner closely with stakeholders to define hiring needs and sourcing plans - Identify, engage, and guide candidates throughout the interview and offer process - Analyze hiring data and processes to find and address root causes or inefficiencies - Recommend and drive improvements in recruiting processes, documentation, and tools - Advise candidates on closing strategies to ensure high acceptance rates - Contribute to ongoing refinements in hiring systems and approaches WHAT WE'RE LOOKING FOR - Experience recruiting for both business and technical positions, ideally within the enterprise software sector - Strong ability to operate independently, quickly learning new roles, markets, and processes - A track record of hiring in highly competitive talent markets - At least four years of experience in recruiting, including outbound search - Effective communication skills with the credibility to influence hiring managers and senior stakeholders - Attention to detail, accountability, and a drive to deliver on hiring targets - Comfort moving between strategic planning and hands-on recruiting tasks - Experience with Ashby or similar recruiting tools WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Safeguards team is seeking a Red Team Engineer to help ensure the safety of our deployed AI systems and products. In this role, you'll take an adversarial approach to uncover vulnerabilities across our product ecosystem before they can be exploited by malicious actors. Your work will span from technical infrastructure vulnerabilities on our products to emergent risks from advanced AI capabilities. While you'll bring best practices from traditional security approaches, the focus is on broader safety implications and novel abuse unique to advanced AI systems and associated products. You'll investigate the full spectrum of potential abuse — from coordinated account manipulation and payment fraud to novel exploitation of product features — and simulate sophisticated threat actors who chain multiple attack vectors to achieve their objectives. Key responsibilities Conduct comprehensive adversarial testing across Anthropic's product surfaces, developing creative attack scenarios that combine multiple exploitation techniques Research and implement novel testing approaches for emerging capabilities, including agent systems, tool use, and new interaction paradigms Design and execute "full kill chain" attacks that emulate real-world threat actors attempting to achieve specific malicious objectives Build and maintain systematic testing methodologies that evaluate every aspect of our systems Develop automated testing frameworks to enable continuous assessment at scale Collaborate with Product, Engineering, and Policy teams to translate findings into concrete improvements Help establish metrics for measuring detection effectiveness of novel abuse Minimum qualifications Experience in penetration testing, red teaming, or application security Experience in model jailbreaking and testing large-scale agentic workflows for non-obvious prompt injection vectors Strong technical skills in web application security, including hands-on expertise with security testing tools (e.g., Burp Suite, Metasploit, custom scripting frameworks) Experience building custom automation, including LLM-specific testing frameworks A track record of discovering novel attack vectors and chaining vulnerabilities in creative ways A public body of work such as CVEs, blog posts, or disclosed bug bounty reports Strong written and verbal communication skills, with the ability to explain technical concepts to varied audiences Preferred qualifications Experience with AI/ML security or adversarial machine learning Understanding of AI safety considerations beyond traditional security, including modern guardrails against jailbreaks Experience testing API security and rate-limiting systems Background in testing business logic vulnerabilities and authorization bypass techniques Background in anti-fraud, trust & safety, or abuse prevention systems Familiarity with distributed systems and infrastructure security Familiarity with abuse detection mechanisms and the ability to engineer novel bypasses Adaptability to understand and build engagements around emerging threats outside your direct area of expertise The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Paris; London Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role As an AI Scientist, you will push the boundaries of AI by developing and scaling cutting-edge models. This role exists to advance Mistral’s mission of democratizing frontier intelligence, enabling businesses and consumers to benefit from open, high-impact AI systems. You will collaborate with a global, cross-functional team to design, build, and deploy models that solve real-world problems across reasoning, code, and multimodal applications. Your work will directly shape how AI integrates into daily life and enterprise operations. WHAT YOU WILL DO - Research and develop novel methods to advance the capabilities of LLMs. - Design and implement tooling and infrastructure for training, evaluating, and analysing AI models at scale. - Collaborate with scientists, engineers, and product teams to ship AI systems with tangible impact. - Explore and innovate across use cases such as reasoning, code generation, and agent-based systems. - Work with multimodal data, including text, image, and speech, to expand model capabilities. - Optimise distributed systems to improve the efficiency and scalability of model training. - Contribute to the open-source community by releasing frontier models for public use. WHAT WE'RE LOOKING FOR - A track record of contributing to relevant scientific domains, such as publications or open-source projects. - Hands-on experience with AI frameworks like PyTorch or JAX, or distributed systems such as Ray or Kubernetes. - Proficiency in at least one programming language, such as Python, Rust, Go, or Java. - Ability to design complex software systems and transition them into production environments. - Experience with training large transformer models in a distributed setting. - Familiarity with the full MLOps stack, including fine-tuning, evaluation, and deployment. - A self-starter mindset with the autonomy to drive projects forward and collaborate effectively in a team. - Strong engineering competence, with a focus on building scalable and reliable systems. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Palo Alto; New York; San Francisco Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   Mistral AI is seeking a Applied AI Engineer to facilitate the adoption of its products among customers and collaborate with them to address complex technical challenges.   The Applied AI Engineer will be an integral part of our Applied AI Engineering team, which is dedicated to driving the successful deployment of Mistral AI products. They will work hand-in-hand with customers from the pre-sale stage to post-implementation, ensuring our solutions meet and exceed client expectations.    In this role, you’ll manage daily customer relations involving multiple stakeholders (CEO/CTO, data scientists, and software engineers) and function as a key resource in externalising our research in production settings.   What You Will Do   • You’ll be responsible for onboarding customers on our products and APIs, providing guidance on prompting, evaluation, and fine-tuning, and ensuring the best production integration with back-end and front-end interfaces.  • You’ll work on state-of-the-art GenAI applications from consumer products to industrial use cases, driving with our customers a crucial technological transformation.  • You’ll individually help deploy into production use cases with a considerable business impact across various industries.  • You’ll work in collaboration with our researchers, other AI engineers, product engineers on our most complex customer projects involving complex fine-tuning, state-of-the-art LLM applications, and contributing to our open source codebases for tasks such as inference and fine-tuning. • You’ll be involved in pre-sales calls to understand potential clients' needs, challenges, and aspirations. You will provide technical guidance on our products and explain Mistral technologies to various stakeholders.  • Your collaboration with our product and science team to improve continuously our product and model capabilities based on customers’ feedback     What We're Looking For   • You are fluent in English • You hold a PhD / master in AI / data science. • You have 2+ years as a technical individual contributor (data scientist or software engineer) on AI-based products • You have experience in Fine Tuning LLMs, tackling advanced RAG or agentic use cases • You have deep understanding of concepts and algorithms underlying machine learning and LLMs • You're experienced with building and deploying LLMs or NLP applications • You have proven experience in AI or machine learning product implementation with APIs, back-end and front-end interfaces. • You have strong technical coding skills in Python • You have experience with deep learning with Pytorch • You have experience with agents framework such as Langchain, vector DBs • You hold strong communication skills with an ability to explain complex technical concepts in simple terms with technical and non-technical audiences   Ideally you have:   • Contributed to open-source projects in particular in the space of LLMs • Experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect or Technical Product Manager     WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Palo Alto ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   We are seeking a talented IT Specialist  to become a key player in delivering an exceptional digital experience to all our employees. In this role, you will provide high-quality technical support across hardware, software, and collaboration tools, ensuring that every user receives fast, reliable, and friendly assistance. You will also cover complex projects such as office openings, moves, and more in the US and APAC, aligning user support, IT operations, and onboarding processes. You will troubleshoot complex issues, manage equipment and user accounts, and maintain accurate records of incidents and inventory. You will also guide and train users on best practices, contribute to improving internal IT processes, and help keep our technology environment secure, efficient, and scalable. If you thrive on helping others, enjoy solving technical challenges, and want to make a meaningful impact in a dynamic and fast-paced environment, this role offers the opportunity to shape and elevate our daily IT excellence.   📍 Location: Palo Alto    What You Will Do   USER SUPPORT AND ISSUE RESOLUTION - Provide high-quality technical assistance through email, messaging tools, and in-person interactions (onsite in Palo Alto/San Francisco). - Investigate and resolve hardware and software issues across operating systems, applications, and devices while keeping users informed at every step. - Log incidents in our ticketing system, ensure timely follow-ups, and deliver an exceptional support experience. - Deliver physical IT onboarding sessions EQUIPMENT SETUP AND TECHNOLOGY OPERATIONS - Install, configure, and update computers along with IT and videoconferencing equipment. - Manage shipments and returns of devices locally and internationally, maintaining accurate stock and inventory records. - Ensure that every team member has the right tools from day one and that our equipment lifecycle stays efficient and organized. - Support office openings, moves, and expansions (e.g., San Francisco, New York, Singapore). ACCOUNT AND LICENSE MANAGEMENT - Oversee user accounts and application licenses with precision. - Ensure proper access management and the application of our security policies across all workstations, reinforcing a safe and compliant environment for all users. TRAINING AND CONTINUOUS IMPROVEMENT - Train and guide users on applications, hardware, and best practices. - Evaluate business needs, propose improvements to IT processes, and contribute to building a smoother and more scalable internal technology ecosystem.   What We're Looking For   - A degree in Computer Science or a related IT field. - Strong written and verbal communication. - Hands-on experience with Google Workspace administration. - Strong troubleshooting skills on both macOS and Windows environments. - Solid understanding of networking fundamentals including Ethernet and WiFi protocols, TCP/IP, and basic corporate infrastructure troubleshooting. - Familiarity with videoconferencing equipment and associated services. - Ability to lift and handle standard IT equipment such as monitors and network devices. - Proven experience in a similar support role within a fast-paced, global organization - Willingness to travel (NY, Singapore) and work flexibly to support timezone-aligned onboarding.   Bonus Points:  - Experience with MDM solutions such as Kandji or Jamf. - Interest or experience in automation tools such as Zapier or n8n. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: New York Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   We are seeking passionate and skilled software engineers to join our new team in NYC. As a Backend Engineer, you’ll contribute to the development of the core systems powering our three main products, AI Studio, Le Chat & Mistral Code, shaping how users and developers interact with our AI platform at scale. You’ll work on building reliable, high-performance backend systems and APIs that serve millions of users and developers. Your work will directly impact the developer and user experience, making it more engaging, efficient, and intuitive. We welcome engineers from mid-level to senior and staff engineers who are eager to learn, collaborate and ship impactful products.   What You Will Do   Depending on your skills and field of expertise, you will be involved in key components of our technology, including:   Backend Development - Design, develop and maintain scalable, robust backend features and APIs using modern frameworks. - Ensure high performance and reliability across our distributed systems. - Contribute to systems powering inference, billing, AI tooling, observability, and developer experience. System Architecture - Design and implement efficient, secure and scalable architectures that support our fast-growing products. - Collaborate with infrastructure teams on deployment, monitoring, and performance optimization. Code Quality - Write clean, maintainable and well-documented code. - Participate in code reviews and contribute to technical standards and best practices. Cross-functional Collaboration - Collaborate with product managers, platform engineers, and AI/ML teams to design, build, and deliver scalable model-as-a-service solutions for developers and enterprise users. - Partner with teams across AI Studio, Le Chat & Mistral Code to ensure consistent platform-wide experience. Problem-Solving & Innovation - Tackle complex engineering challenges, from distributed systems to AI product integration. - Stay up-to-date with new technologies (e.g., AI/LLM integration, observability, or backend frameworks) and bring them into production when relevant.   What We're Looking For   • Degree in Computer Science, Software Engineering, or equivalent practical experience. • Proficiency in Python or another backend language (Golang, Kotlin, C#). Engineers are assessed in their preferred language during a live coding session. • Strong understanding of backend fundamentals: APIs, databases, caching, messaging systems and distributed architectures. • Strong problem-solving abilities and attention to detail. • Ownership mindset capable of shipping end-to-end features with minimal oversight. • Excellent communication skills and collaborative attitude. • Team-oriented, low-ego mindset and curiosity for learning.   Now, it would be ideal if you had experience with: • Full-stack exposure • Working closely with an API & developer ecosystem • Deploying software to a diverse set of environments (cloud, on-premises, etc.) • Infrastructure management (Docker, CI/CD, Kubernetes, Helm, Terraform...) • AI/ML engineering • Observability and monitoring tools (Prometheus, Grafana, Datadog…). • UX and product-centric mindset.   Hiring Process   • Introduction call - 30 min • Live-coding interview - 45 min • System Design interview - 45 min • Hiring Manager interview - 30 min • Deep Dive Interview (only for leads & staff engineers) - 60 min • Culture-fit discussion - 30 min • Reference checks   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Staff Program Manager to own the Services Business Process Automation (BPA) function — the digital backbone of our Services organisation. BPA runs the Service Lifecycle Management (SLM) platform, the Business Intelligence and reporting layer, and the integration of our business applications with customer IT/OT ecosystems — all operating within the corporate IT governance framework. This is a strategic, hands-on ownership role. You will define and own the BPA program and roadmap, lead cross-functional platform deployments end to end, and connect corporate digitalization strategy to on-the-ground Services execution. You will work closely with Services leadership, product and corporate IT, and external technology partners. WHAT YOU’LL DO: - Define, own, and continuously evolve the BPA roadmap: SLM platform strategy, BI architecture, process-automation priorities, and customer IT/OT integration. - Translate corporate digitalization objectives and Services business priorities into a structured, time-phased program with clear milestones and resource plans. - Lead cross-functional software deployments and platform integrations from requirement scouting to hypercare, applying Agile (Scrum/Kanban) and structured PMO practices. - Own the program-governance framework — risks, dependencies, change control, escalation, and steering-committee reporting — and track schedule, budget, adoption, data quality, and SLA impact. - Champion the Services Lean First KPI framework and ensure BI reporting reflects real operational progress across the whole Services organisation. - Manage vendor relationships, program budgets, and build-vs-buy-vs-integrate decisions for new BPA tools and platforms. - Act as the strategic interface between Services leadership, product leadership, and corporate IT — simplifying complex technical realities into clear business narratives for executives. WE’RE LOOKING FOR: - 8–12+ years in digital/IT program management, with a track record of leading large-scale CRM, SLM, or ERP deployments. - Proven success managing complex cross-functional programs in mechatronics, industrial automation, robotics, field service, or advanced manufacturing. - PMP, PRINCE2, or equivalent program-management certification; Agile (SAFe, Scrum Master, or Kanban) is a strong plus. - Solid understanding of CRM and SLM platforms, BI architectures, and enterprise integration patterns. - Experience holding full budget accountability for digitalization programs. - Elite stakeholder communication — able to build consensus across diverse functional and executive stakeholders. NICE TO HAVE: - Exposure to humanoid robotics, cobots, or other advanced-technology industries. - Familiarity with service benchmarks in relevant industries. - Experience introducing BI as a shared intelligence layer across a multi-team organisation. - PMO tooling proficiency (MS Project, Jira, Smartsheet, or equivalent). WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 JOB SUMMARY   As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.   This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.   KEY RESPONSIBILITIES   AI-POWERED AUTOMATION DESIGN & DEVELOPMENT - Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows. - Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions. - Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools. - Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.   CX SYSTEMS INTEGRATION & DATA FLOW - Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack. - Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares. - Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics. - Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.   AI CAPABILITY EXPANSION - Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows. - Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication. - Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains. - Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.   RELIABILITY & CONTINUOUS IMPROVEMENT - Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations. - Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs. - Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues. - Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.   CROSS-FUNCTIONAL COLLABORATION - Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution. - Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications. - Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.   QUALIFICATIONS   EXPERIENCE - 3–5+ years in systems administration, business systems engineering, or customer support platform work. - Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value. - Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher. - Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly. - Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.   SKILLS & COMPETENCIES   Technical - Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher). - Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools). - AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems. - Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems. - Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.   Operational & Mindset - Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away. - Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust. - AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works. - Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support. - Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.   WHAT YOU'LL WORK WITH   - Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting. - ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem. - Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows. - Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration. - Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions. - Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Fraud Prevention team protects Anthropic's payment and monetization surfaces from financial abuse — keeping fraud losses, dispute rates, and network monitoring exposure in check while preserving a smooth experience for legitimate customers. As a software engineer on this team, you will build the systems that make risk decisions in real time, manage the dispute and chargeback lifecycle, and detect monetization abuse across subscriptions, in-app purchases, and promotions. The ideal candidate can see things from attackers' perspectives, anticipate their responses to countermeasures, and never loses sight of the fact that a false positive here is a paying customer. Payments fraud is more externally coupled than most trust and safety work — you'll collaborate closely with finance, support, and legal teams internally, and with payment processors and platform partners externally. Responsibilities: Design and build real-time risk decisioning that scores transactions at authorization time, balancing fraud loss, approval rates, and latency constraints Build tooling and automation for the dispute and chargeback lifecycle, from review queues to evidence collection and loss reporting Engineer fraud signals at scale — device fingerprinting, BIN and issuer signals, velocity features, and cross-account linkage — and detect monetization abuse across subscriptions, trials, promotions, and in-app purchases Own a portfolio of metrics — loss rate, dispute rate, authorization approval impact, and false-positive rate — rather than optimizing any single number Lead investigations into emerging fraud patterns, building multi-layered defenses designed for attacker adaptation rather than point-in-time rules Work cross-functionally with finance, support, legal, and data science, and with external payment processors and platform partners Minimum Qualifications: Proficiency in Python, SQL, and data analysis tools Experience building or operating fraud, risk, or abuse detection systems in production Strong communication skills and ability to explain complex technical tradeoffs to non-technical stakeholders Preferred Qualifications: 8+ years of industry software engineering experience, with a focus on payments fraud or risk Fluency with payments rails: card networks, payment service providers (e.g., Stripe, Adyen), in-app purchase platforms (Apple, Google), refund flows, and the chargeback and dispute lifecycle Direct experience combating fraud typologies such as card testing, stolen-card monetization, refund and chargeback abuse, subscription and trial abuse, promotional abuse, and friendly fraud Understanding of fraud loss accounting — fraud loss vs. dispute fees vs. card network monitoring programs (e.g., VDMP, i VFMP, Mastercard ECP) — and why chargeback rate thresholds carry existential stakes Experience building hybrid rules-and-ML risk systems: real-time scoring at authorization plus post-authorization review workflows Experience at a marketplace or subscription business, or on a processor-side or issuer-side risk team The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.