Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As Fin becomes mission-critical for our most strategic customers, we’re growing our team of Forward Deployed Engineers to help bridge the gap between customer needs and product innovation.
As a Forward Deployed Engineer, you’ll work hands-on with strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions. You’ll go beyond implementation - helping shape product direction, influence roadmap decisions and ensure Fin delivers real, measurable business outcomes in complex, real-world environments.
If you’re excited by ownership, creativity and solving ambiguous problems, and want to work at the frontier of applied AI while collaborating with Product, Engineering and Go-to-Market teams, this role offers a rare opportunity to combine technical excellence with real customer impact.
What will I be doing?
Drive adoption of Fin by helping customers unlock the power of our AI capabilities to automate and scale their support operations.
Embed deeply with strategic customers to understand their business challenges and technical requirements, and provide the insight needed to achieve outstanding results with Fin.
Work hands-on with customers’ technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion.
Collaborate closely with Sales, Success and Product teams to ensure seamless customer experiences, successful project delivery and actionable product feedback.
Contribute to the evolution of Forward Deployed Engineering by codifying best practices and sharing insights from customer engagements to help the team scale and grow.
What skills do I need?
A strong engineering background and experience building software with real-world usage. Experience building a SaaS product is a plus, but not a requirement.
Interest in AI and machine learning, and the ability to quickly build an understanding of novel problems, capabilities and architectures - including their trade-offs and limitations.
Strong cross-functional collaboration skills, with the ability to navigate organisational boundaries and bring people together to achieve the best outcomes for our customers.
Deep knowledge of at least one high-level programming language, such as JavaScript, Python or Ruby. It doesn’t need to be a language we use today - great people learn quickly and can introduce us to better ways of working.
The ability to prototype and ship software quickly while maintaining a high bar for quality and a clear focus on business goals and outcomes.
Proficiency using and writing REST APIs to integrate systems effectively.
Strong communication skills. You can comfortably discuss the same topics with engineers and non-technical audiences, adapting the depth and detail as needed.
Willingness to travel and work on-site with customers to build strong relationships and deeply understand their needs.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Chicago area is $160,000 - $213,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: United Kingdom (Hybrid)
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
Meet the team 👥
Hi, I’m Taten 👋 Chief Operating Officer at Cleo. I lead the teams that help Cleo operate and scale effectively, spanning People & Talent, Legal, Compliance & Policy, Operations, and Partnerships. Together, these teams build the capabilities, relationships, processes and foundations that enable Cleo to grow responsibly while delivering for our customers.
We’re looking for people with strong judgment, deep curiosity, and a drive for getting things right. You’ll own your area, move quickly, and stay close to the details all while partnering with leaders and teams across Cleo to solve complex problems and drive meaningful progress. This is a great environment for thoughtful, enterprise-minded people who know when to bring others along and when to seek a different perspective. If you can balance principle with pragmatism, bring clarity to complexity, and want to help build a company that grows with intention, Cleo is a place where you can have real impact.
About the Role ✍️
We’re looking for a People Partner to join our Partnerships team. You’ll collaborate closely with the wider team and the Head of People Partnerships, supporting all aspects of the People Agenda. You’ll provide consultative advice to leadership, tailored coaching, drive positive change, and lead on complex Employee Relations matters in the departments you support. You will also play a role in company-wide people initiatives, including learning and development, employee engagement, and performance management.
Key responsibilities for this role include:
- Partnering with business areas to align their people strategies with the goals of those departments, becoming a trusted, expert advisor.
- Supporting key company wide programs like the Talent Review Cycle and Talent Check Ins, supporting data collation and integrity, fostering a culture of high performance and growth.
- Managing employee relations, providing expert support and recommending appropriate actions to address queries or problems. Proactively reviewing data to spot employee relations trends and suggest solutions, coaching Managers to tackle issues early on.
- Working closely with client groups on engagement data, supporting positive advancement and wider company initiatives. Reviewing engagement over time and conducting 121s and group forums during onboarding and exit points.
- Providing tailored coaching to help up skill our leaders in a meaningful way.
- Delivering tangible impact to your business areas: regretted attrition, engagement scores, organisational health and performance are all metrics you will be measured on, and that you should always have front of mind.
- Creating and delivering Learning and Development initiatives to enhance skills across the organisation.
- Ideating and execute key work streams and projects within the People Roadmap, autonomously and collaboratively.
- Acting as a valuable support and subject matter expert to various teams within the People department, addressing queries and challenges.
What We're Looking For 🕵️
- 2+ years of experience working in a People Partner role within a fast growth, technology-led organisation, ideally supporting multiple geographies.
- Experience with Executive Coaching would be a great advantage but not essential.
- Hands‑on experience managing complex employee relations and case management, including knowledge of UK and US employment laws and regulations.
- Great attention to detail, a passion for delivering great customer experience and you can spot an opportunity to improve a process at a mile off.
- Experience in handling sensitive matters with tact and diplomacy, you are comfortable having difficult conversations, working professionally and discreetly with sensitive information.
- Strong interpersonal and stakeholder management skills. Both the what and the how matter to us: explaining requirements and processes is key, but first comes the critical step of gaining stakeholder buy-in. You’ll build strong relationships based on trust and confidence, and have the ability to influence.
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As Fin becomes mission-critical for our most strategic customers, we’re growing our team of Forward Deployed Engineers to help bridge the gap between customer needs and product innovation.
As a Forward Deployed Engineer, you’ll work hands-on with strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions. You’ll go beyond implementation - helping shape product direction, influence roadmap decisions and ensure Fin delivers real, measurable business outcomes in complex, real-world environments.
If you’re excited by ownership, creativity and solving ambiguous problems, and want to work at the frontier of applied AI while collaborating with Product, Engineering and Go-to-Market teams, this role offers a rare opportunity to combine technical excellence with real customer impact.
What will I be doing?
Drive adoption of Fin by helping customers unlock the power of our AI capabilities to automate and scale their support operations.
Embed deeply with strategic customers to understand their business challenges and technical requirements, and provide the insight needed to achieve outstanding results with Fin.
Work hands-on with customers’ technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion.
Collaborate closely with Sales, Success and Product teams to ensure seamless customer experiences, successful project delivery and actionable product feedback.
Contribute to the evolution of Forward Deployed Engineering by codifying best practices and sharing insights from customer engagements to help the team scale and grow.
What skills do I need?
A strong engineering background and experience building software with real-world usage. Experience building a SaaS product is a plus, but not a requirement.
Interest in AI and machine learning, and the ability to quickly build an understanding of novel problems, capabilities and architectures - including their trade-offs and limitations.
Strong cross-functional collaboration skills, with the ability to navigate organisational boundaries and bring people together to achieve the best outcomes for our customers.
Deep knowledge of at least one high-level programming language, such as JavaScript, Python or Ruby. It doesn’t need to be a language we use today - great people learn quickly and can introduce us to better ways of working.
The ability to prototype and ship software quickly while maintaining a high bar for quality and a clear focus on business goals and outcomes.
Proficiency using and writing REST APIs to integrate systems effectively.
Strong communication skills. You can comfortably discuss the same topics with engineers and non-technical audiences, adapting the depth and detail as needed.
Willingness to travel and work on-site with customers to build strong relationships and deeply understand their needs.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $180,000 - $237,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: EMEA; Portugal; Spain; Poland
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
👩💻 The Role
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire this role requires you to be based within UTC 0 / +3 as you will be supporting the EMEA region.
Oyster is looking for an Offboard Operations Expert to join our Lifecycle Operations Department to help us deliver a fantastic support experience to our growing number of customers and team members.
Your role is dedicated to serving as a trusted primary point of contact during sensitive employment and offboarding situations. You will independently guide customers through complex individual cases and bulk offboardings ensuring they feel thoroughly supported, clear on local employment requirements, and confident in our service every step of the way.
Key Responsibilities
You are a key voice of Oyster to our customers and team members during sensitive HR and offboarding phases. You balance case management with proactive problem-solving to make complex processes seamless.
- Act as the primary point of contact for customers and team members, guiding them through standard and complex offboarding processes;
- Work collaboratively and cross-functionally with customer service colleagues, HR, finance, product, and legal experts to resolve queries and then share your knowledge with the whole customer-facing team to create a great experience for our customers, and to keep the streamlined process.
- Consistently meet individual weekly service delivery goals, adherence to SLAs, and customer satisfaction (CSAT) metrics;
- Handle complex customer inquiries and escalations with clarity and empathy, knowing when to leverage manager support for high-risk situations;
- Lead and project manage small bulk offboardings (5+ team members), coordinating requirements asynchronously and synchronously with internal cross-functional partners;
- Identify opportunities to tweak existing playbooks and workflows to eliminate bottlenecks and boost operational efficiency;
- Maintain exceptional data accuracy on the Oyster platform and keep all ticket communications clear and up to date;
- Participate in small project initiatives, contribute to internal knowledge bases & help center articles and support team members through peer learning.
Core Requirements
- 3+ years of experience in customer service or customer-facing operations, with a strong background in HR, People Operations or People administration.
- Demonstrated experience managing complex employee-lifecycle cases and small group transitions or bulk workflows.
- Experience supporting employees or customers across multiple countries, regions or employment jurisdictions.
- Exposure to employment practices within EMEA is strongly preferred.
- Strong SLA and metrics focus, with a track record of achieving individual output and quality goals such as CSAT and turnaround times.
- Strong process orientation and confidence using self-service playbooks, asynchronous tools and cross-functional expertise to resolve incomplete or complex information.
- An empathetic, human-centred approach to customer support, particularly during sensitive employment transitions.
- Strong analytical curiosity and the ability to identify the underlying issue behind a customer request rather than addressing only the immediate question.
- Excellent time management and prioritisation skills, with the ability to manage multiple cases, deadlines and regional dependencies independently.
- Excellent written and verbal communication skills, including the ability to adapt communication for customers, team members and internal stakeholders across different cultures and jurisdictions.
- Strong attention to detail and sound judgement when working with sensitive, confidential or compliance-related information.
- Collaborative mindset and willingness to share knowledge, support colleagues during busy periods and work effectively within a distributed global team.
- Remote-first mindset and alignment with Oyster’s mission to create global employment opportunities.
- AI & Workflow Automation: Actively embraces emerging AI technologies, with a willingness to continuously learn, experiment and identify opportunities to improve workflows, productivity and operational excellence.
You’ll also need
- A reliable home internet connection, or the ability to obtain one.
- Fluent English language skills.
- The ability to work within the required regional timezone coverage for your assigned EMEA portfolio, while maintaining appropriate overlap with the broader global team.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Lisbon; Belgrade
Workplace: OnSite
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We’re looking for a Senior Frontend Engineer who cares deeply about performance, architecture, and building systems that scale.
You will work across two complementary product areas:
- A high-load, mobile-first web platform where SSR, rendering strategy, and Core Web Vitals are critical
- Internal builder, CMS, and analytics products that require complex editors, forms, and state-heavy interfaces
This role combines frontend platform engineering with advanced application development, requiring strong ownership of architecture, performance, and user experience.
KEY RESPONSIBILITIES
- Build and evolve high-performance web applications across game hubs, CMS, and analytics products
- Design scalable frontend architecture, reusable UI systems, and developer-friendly foundations
- Optimize rendering, caching, and application performance for high-load environments
- Develop complex editor experiences, forms, dashboards, and state-heavy user interfaces
- Ensure code quality through testing, observability, and engineering best practices
REQUIRED QUALIFICATIONS
- 5+ years of frontend development experience
- Strong React expertise and modern frontend architecture practices
- Production experience with Next.js, SSR, and React Server Components
- Experience building complex SPA applications, including editors, dashboards, CMS, or similar state-heavy products
- Strong performance optimization skills (Core Web Vitals, profiling, caching, rendering strategies, bundle optimization)
- Experience with TanStack ecosystem (React Query and related tools)
- Experience with Tailwind CSS and Vite
- Experience designing reusable UI systems, components, and frontend architecture
- Strong testing culture and maintainable engineering practices
PREFERRED QUALIFICATIONS
- Experience with schema-driven forms (Zod or similar)
- Experience with BaseUI, Radix, or similar component systems
- Experience with Bun
- Background in gaming, entertainment, or high-traffic consumer products
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
— Возглавить кросс-функциональную команду: мотивировать, развивать и вести за собой людей. — Отвечать за «движуху»: планировать спринты/задачи, координировать работу и держать руку на пульсе проектов.
Location: United Kingdom (Hybrid)
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
Meet the team 👥
Hi, I’m Taten 👋 Chief Operating Officer at Cleo. I lead the teams that help Cleo operate and scale effectively, spanning People & Talent, Legal, Compliance & Policy, Operations, and Partnerships. Together, these teams build the capabilities, relationships, processes and foundations that enable Cleo to grow responsibly while delivering for our customers.
We’re looking for people with strong judgment, deep curiosity, and a drive for getting things right. You’ll own your area, move quickly, and stay close to the details all while partnering with leaders and teams across Cleo to solve complex problems and drive meaningful progress. This is a great environment for thoughtful, enterprise-minded people who know when to bring others along and when to seek a different perspective. If you can balance principle with pragmatism, bring clarity to complexity, and want to help build a company that grows with intention, Cleo is a place where you can have real impact.
About the Role ✍️
We're looking for an experienced Senior People Partner to join our Partnerships team. You'll collaborate closely with the wider team and the Head of People Partnerships, supporting all aspects of the People Agenda. As a Subject Matter Expert in Engineering and Data Science departments, you'll provide consultative advice to leadership, tailored coaching, drive positive change, and lead on complex Employee Relations matters. You will also play a role in company-wide people initiatives, including learning and development, employee engagement, and performance management.
Key responsibilities for this role include:
- Partnering with the Engineering and Data Science business areas to align their people strategies with the goals of those business areas, becoming a trusted, expert advisor.
- Administering key company wide programs like the Performance Review Cycle and Performance Check Ins, supporting data collation and integrity, fostering a culture of high performance and growth.
- Managing employee relations, providing expert support and recommending appropriate actions to address queries or problems. Proactively reviewing data to spot employee relations trends and suggest solutions, coaching Managers to tackle issues early on.
- Working closely with client groups on engagement data, supporting positive advancement and wider company initiatives. Reviewing engagement over time and conducting 121s and group forums during onboarding and exit points.
- Providing tailored coaching to help up skill our leaders in a meaningful way.
- Delivering tangible impact to your business areas: regretted attrition, engagement scores, organisational health and performance are all metrics you will be measured on, and that you should always have front of mind.
- Creating and delivering Learning and Development initiatives to enhance skills across the organisation.
- Ideating and execute key work streams and projects within the People Roadmap, autonomously and collaboratively.
- Acting as a valuable support and subject matter expert to various teams within the People department, addressing queries and challenges
What We're Looking For 🕵️
- 4+ years of experience working in a People Partner role within a fast growth, technology-led organisation, ideally supporting multiple geographies.
- Proven experience partnering with technology teams, specifically Engineering and Data Science.
- Experience with Executive Coaching would be a great advantage.
- Hands-on experience managing complex employee relations and case management, including knowledge of UK employment laws and regulations.
- Great attention to detail, a passion for delivering great customer experience and you can spot an opportunity to improve a process at a mile off.
- Experience handling sensitive matters with tact and diplomacy, you are comfortable having difficult conversations, working professionally and discreetly with sensitive information.
- Strong interpersonal and stakeholder management skills. Both the what and the how matter to us: explaining requirements and processes is key, but first comes the critical step of gaining stakeholder buy-in. You’ll build strong relationships based on trust and confidence, and have the ability to influence.
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Berat, Albania; Belgrade, Serbia; Athens, Greece; Crete, Greece; Podgorica, Montenegro; Skopje, North Macedonia; Zagreb, Croatia; Cluj-Napoca, Romania; Pondicherry, India; Petten, Netherlands; Aachen, Germany; Abidjan, Côte d'Ivoire; Alexandria, Egypt; Ahmedabad, India; Algiers, Algeria; Alkmaar, Netherlands; Almaty, Kazakhstan; Amersfoort, Netherlands; Amman, Jordan; Amsterdam, Netherlands; Antalya, Türkiye; Astana, Kazakhstan; Asunción, Paraguay; Augsburg, Germany; Aya Napa, Cyprus; Bad Homburg, Germany; Baden-Baden, Germany; Baku, Azerbaijan; Barcelona, Spain; Batumi, Georgia; Bergisch Gladbach, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Birżebbuġa, Malta; Bishkek, Kyrgyzstan; Bolzano, Italy; Bordeaux, France; Bramsche, Germany; Bratislava, Slovakia; Bromolla, Sweden; Brussels, Belgium; Bucharest, Romania; Bucuresti, Romania; Budapest, Hungary; Cairo, Egypt; Chemnitz, Germany; Chișinău, Moldova, Republic of; Copenhagen, Denmark; Darmstadt, Germany; Delhi, India; Mirpur, Bangladesh; Dnipro, Ukraine; Dresden, Germany; Dublin, Ireland; Dusseldorf, Germany; Düsseldorf, Germany; Guayaquil, Ecuador; Emmen, Switzerland; Erevan, Armenia; Essen, Germany; Fatorda, India; Helsinki, Finland; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Grenoble, France; Gżira, Malta; Haifa, Israel; Halle, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Hyderabad, India; Bangalore, India; istanbul, Türkiye; Istambul, Türkiye; Istanbul, Türkiye; Ankara, Türkiye; Jakarta, Indonesia; Karlsruhe, Germany; Kharkiv, Ukraine; Kiel, Germany; Koln, Germany; Krakow, Poland; Krosno, Poland; Kuala Lumpur, Malaysia; Kyiv, Ukraine; Larnaca, Cyprus; Leipzig, Germany; Leverkusen, Germany
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Solutions Architect
to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
The role
responsibilities
consist of two primary parts: client facing technical representative of the team and the technical lead for the development team.
This client-facing part requires comfort in deep-dive technical workshops and in board-level sales presentations.
The development leadership should include creation of technical architecture documentation; working with the QA lead to define the test strategy; leading DevOps to define and implement CI/CD pipelines; ensuring that implementations meet non-functional requirements
Java platform knowledge.
Experience with Spring, Maven and GitHub;
Understanding of Service Oriented Architectures (SOA), as well as Micro-Services Architecture;
Knowledge of JavaScript frameworks, MVC patterns and principles of REST APIs, OpenAPI, Integration Platforms, API Gateway, etc.
Knowledge of native mobile development is an advantage.
Ability to quickly understand new architectural frameworks and best practices;
Professionally worked with Enterprise Integration Patterns and Frameworks;
Operational knowledge of application servers, databases, load balancers and other infrastructure components required to deploy web applications in a highly available and scalable environment;
Good communication and presentation skills.
Experience with designing solutions for financial services (especially banking);
Experience with server virtualization and containers technology such as Docker, Kubernetes, Helm, ArgoCD.
Location: Germany
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for an
Account Manager
to support our growth and play an active role in our company’s development in the
DACH region
(Germany, Austria, Switzerland), with a focus on managing and expanding customer relationships.
The main goal of this position is to grow and manage a portfolio of accounts in industries such as machine building, robotics, and automotive electronics, applying best practices in account management and consultative sales.
You will also support company development through process improvement suggestions, new ideas, and innovation proposals.
Quantitative goal:
achieving individual and account-level sales targets across an assigned portfolio of German-speaking customers.
How You’ll Contribute:
Own and grow a portfolio of accounts across specific industries and/or geographies within the DACH region
Develop and execute account plans that deepen relationships, expand share of wallet, and secure repeat orders
Manage the full sales cycle, from initial contact through order placement, and ensure a steady flow of repeat business
Serve as the primary, trusted point of contact for customers throughout the project lifecycle
Acquire new accounts and build a robust opportunity pipeline in target industries and geographies
Convert incoming warm leads and develop them into long-term customer relationships
Maintain accurate, timely, and consistent records of the sales process in the CRM system
What You’ll Bring to Xometry:
Experience:
3+ years in sales or account management, with a proven track record of managing and growing accounts in industries such as Rapid Prototyping, Engineering, Robotics, Automation, or 3D Printing
Account Management Expertise:
Demonstrated success developing and executing account plans, expanding customer relationships, and driving repeat revenue
Industry Knowledge:
Understanding of metalworks, 3D printing, or injection molding is a major advantage
Customer Focus:
Genuine enjoyment of sales and account management, acting as a trusted advisor to customers
Tech Savvy:
IT and digitalization enthusiast, comfortable using modern technologies and software
Adaptability:
Readiness to thrive in a dynamic, fast-growing startup environment
Languages:
Fluent German (native or C1+) and full professional proficiency in English
Personal Qualities:
Results-oriented, with a strong focus on achieving targets and driving growth
Proactive and self-motivated, able to manage an account portfolio independently
Customer-centric, with a passion for understanding and meeting client needs
Strong analytical and solution-finding skills, able to identify both opportunities and challenges
Adaptable and resilient in a dynamic business environment
High ethical standards and a professional demeanor
Strong team player with excellent interpersonal skills
Working Conditions:
Sales incentive scheme / sales commission
Corporate laptop and smartphone
Salary structure: monthly base salary + bonus (2% of sales, uncapped)
Place of work: Remote/hybrid - depends on a location, with occasional international travel (Lyon, France and Germany)
Reports to: Sales Leader
Life at Xometry:
Team Spirit & Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative; everyone is ready to help and support one another, and we celebrate wins together and appreciate everyone’s contribution
Development Opportunities:
As a fast-growing company, every new task is an interesting challenge for the team
We Care:
Ongoing, free well-being activities for our people and charity projects worldwide
Flexibility:
Speed and flexibility are among our biggest advantages, allowing us to adapt quickly and stay effective amid uncertainty
Onboarding:
A well-structured onboarding plan that brings together process, technology, and systems into one smooth experience
Please send your CV in English.
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: European Union
Workplace: Remote
Playson is a leading online gaming supplier, founded in 2012, which has developed worldwide recognition in the industry. We offer complete gaming solutions based on the latest technologies and detailed market analysis for the leading iGaming operators.
Due to the dynamic growth, we are excited to invite a Technical Support Engineer for night shifts with a relevant background to apply for the role in our Integration Department.
Technical Support Engineers at Playson is responsible for a full customer support service of our current partner's integrations.
To succeed in the advertised role, you have:
- ready for only night shifts
- Familiarity with monitoring tools (e.g., Elastic, Dynatrace, Grafana)
- A proactive, client-focused attitude and strong work ethic
- Strong problem-solving and troubleshooting skills
- Effective communication skills, both written and verbal
- At least Upper-Intermediate English (written and spoken)
- Eagerness to learn quickly and grow technically
- Working knowledge of XML and JSON
- Basic experience with Git and version control workflows
- Understanding of API protocols (e.g., REST)
- Awareness of the software development lifecycle (SDLC)
Would be beneficial to know:
- Familiarity with the iGaming industry
- Hands-on software development experience with Java, C#, Node.js, or TypeScript
- Experience with cloud infrastructure (AWS, Azure, or GCP) and Kubernetes
- Experience using Jira and the Atlassian stack
- Basic understanding of QA processes and test environments
- Previous experience in a technical support, DevOps, or site reliability role
- Practical experience with monitoring systems
- Exposure to Agile frameworks (Scrum or Kanban) and basic project management skills
The importance of the role is in:
- Understand and analyse issues, be able to find appropriate solutions
- Integration protocol testing
- Second-level customer support
- Delivering excellent customer service with 5 shifts a week
What you get in return:
- Competitive Salary: We offer a competitive salary in EUR, subject to annual performance reviews
- Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system
- Flexible Schedule: We offer a flexible work schedule to accommodate your needs
- Remote Work Option: Choose to work remotely, providing greater flexibility and comfort
- Medical Insurance: Receive comprehensive medical insurance for both you and a significant other
- Financial Support for Life Events: We provide financial support during special life events
- Unlimited Paid Vacation: Enjoy unlimited paid vacation leave
- Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary
- Professional Development: Get reimbursement for professional courses for your development
The recruitment process looks like this:
1. HR interview (45 min)
2. Technical interview (60 min)
3. Final Interview (60 min)
If the job description rings a bell - take action and apply!
Looking forward to welcoming you to the iGaming world!
Ambitious goals require a quick ability to manoeuvre through changes in the world. Playson is all about that. 🚀
Join us today!
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
Location: Almaty, Kazakhstan
Workplace: hybrid
We’re looking for a Safety Governance Manager to build and own how safety is governed across inDrive’s platform. You’ll set the framework, metrics and reporting that turn safety work into measurable outcomes for riders, drivers and couriers in 47 countries. You’ll work closely with Product, Operations, Legal and Data teams, and report safety performance up to senior leadership and the board.
Key Responsibilities
Design and launch inDrive’s safety governance framework from the ground up: policies, standards, risk register, controls and review cadence.
Verification and reporting.
Verify that safety processes and product features work as described. Verify the integrity of safety metrics: review against the approved methodology and independently re-sample incidents with direct access to the underlying data. Return gaps to control owners for remediation, and deliver findings to the senior management through a set reporting cycle. Design the methodology and format for the verification and reporting
Safety decision tracking.
Design and maintain the risk-acceptance register. Assess each entry against the safety risk appetite statement and report the state of the register to senior management.
Safety spend baseline and gap review.
Review the safety spend baseline and the costing methodology.
What this role does not do.
Safety Governance does not own, operate or deliver safety controls; does not set the taxonomy, classification, methodology or other business standards it verifies against; does not accept safety risk; and does not decide how safety controls are resourced.
Skills, Knowledge & Expertise
5+ years in trust & safety, safety operations, risk assurance or compliance programme management
Experience building a function, methodology or programme from scratch in at least one role
Strong governance background, including risk management frameworks and board-level reporting
Data literacy: you can specify metrics, challenge a dashboard and interpret a sampling result
Hands-on AI fluency (Claude or similar): you can quickly build clear visualisations and storylines that explain complex safety risks in simple terms to any audience
Enough legal literacy to work effectively with counsel (a law degree is not required)
Strong stakeholder management across Product, Operations, Legal and Data teams in a global environment
Strong interpersonal skills: you stay calm and attentive in difficult conversations, can deliver unwelcome QA findings to process owners, and persuade teams outside your authority to act on them
Fluent English
Strong plus:
Experience in ride-hailing, mobility, delivery or another business with offline safety risks
Hands-on experience designing or managing an incident taxonomy
TSPA (Trust & Safety Professional Association) membership
A certificate in data analytics
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic as an EMEA-based Customer Success Manager supporting our Beneficial Deployments team's work with nonprofits. You'll be a strategic partner and trusted advisor to mission-driven organizations across EMEA, spanning a range of impact areas. Your focus is driving activation, adoption, and value of Claude across Claude for Enterprise, Claude Code, and the API. That means helping these organizations evolve how they work internally, and guiding them as they evolve how they serve their missions and constituents with AI.
You'll work as a pod with your Account Executive and Applied AI counterpart. Within the pod, you'll decide what level of engagement each customer most needs and either personally deliver it or connect the customer to resources that serve their needs. CS-led engagements range from high-touch 1:1 partnerships to one-to-many cohort engagements, with the latitude to design other approaches where they serve customers better.
As one of our early Customer Success Managers in EMEA, you'll be a pioneer: helping to build regional processes, establish new customer relationships, and represent Anthropic's brand in a high-growth market. You'll operate with significant autonomy while staying closely aligned with global teams, which calls for someone who thrives in ambiguous environments and works effectively across time zones.
The insights you gather from these partnerships will directly inform our research priorities, product development, and strategies for beneficial AI deployment. As the voice of the customer, you'll help shape how we build and deliver AI systems that amplify social good.
Key responsibilities
Work as a pod with your Account Executive and Applied AI counterpart, building shared territory and success plans
Drive activation and adoption across your portfolio, using your judgment to match the engagement model to what each customer most needs
Use your knowledge of each customer and of regional nuances to plan usage proactively, understanding current and future consumption and adoption and how they create realized value for the customer
Build trusting relationships with nonprofit leaders, program teams, and IT staff to understand their mission, goals, and capacity
Guide customers in evolving how they work internally, with change management suited to mission-driven cultures, including Train the Trainer programs, Center of Excellence development, and enablement that respects capacity constraints
Help customers evolve how they serve their missions and constituents with AI, identifying high-impact use cases across program delivery, research, fundraising, and operations
Become an expert in Anthropic's products across the API, Claude for Enterprise, and Claude Code, guiding customers to the right solutions and keeping them current on what's new
Document and quantify value realized through social impact outcomes, program effectiveness, cost savings, and mission amplification, and share it in regular impact reviews that build the case for continued investment
Build the repeatable playbooks, enablement resources, and regional processes that scale across the EMEA portfolio, and bring customer insights back to Product and Research
You may be a good fit if you have
5+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architecture, or similar), ideally supporting mission-driven organizations such as nonprofits, foundations, educational institutions, or government agencies
Experience working as part of an account team alongside sales and technical counterparts
Experience managing high-touch strategic accounts and designing one-to-many programs (cohorts, webinars, user communities, or similar), with the judgment to know which a customer needs
A track record of driving activation and adoption of new technology, including change management in organizations with limited technical capacity
Experience driving success across both consumption-based and seat-based business models
Technical fluency with AI/ML concepts, API integrations, and software implementation patterns, and the ability to explain them to audiences from frontline staff to executive leadership
A strategic mindset to identify opportunities for expanded social impact and turn them into actionable plans
Comfort operating with significant autonomy in an early-stage regional team, and working effectively with global colleagues across time zones
Passion for both AI and social impact work, with strong interest in ensuring frontier AI systems are developed safely, ethically, and deployed to benefit society
A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality
(Bonus) Fluency in French, German, Spanish, or Italian
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£125,000
—
£165,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate.
We are looking for a Community Engagement Manager in Louisiana to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centers are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbor, from the earliest stages of site selection through construction and long-term operations.
You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organizations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand.
You will travel regularly within Louisiana, up to 50% of the time, and occasionally to other Anthropic data center markets.
Key responsibilities
Build and maintain trusted, sustained relationships with parish presidents and councils, police juries, mayors and municipal officials, parish planning and zoning bodies, port, levee, and drainage districts, state economic development agencies, community groups, civic leaders, educational institutions, and workforce partners in the Louisiana data center markets you cover
Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations
Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate
Represent Anthropic in public forums, town halls, planning hearings, community events, and local media
Monitor community sentiment and local political dynamics, and advise internal teams on risks, opportunities, and the right pace and posture for engagement
Partner with the Real Estate and Infrastructure team to bring community input into how projects are planned, communicated, and delivered, not just how they are announced
Work with the Communications team to develop proactive, locally relevant messaging
Coordinate charitable giving, community investment, and economic development commitments in your markets, including managing nonprofit partner relationships
Partner with the Energy and Sustainability team to explain our approach to environmental stewardship and respond to questions about power, water, and land use, including flood risk, storm resilience, and how large electricity needs are served by local utilities
Build a community engagement playbook and repeatable processes that scale as Anthropic's infrastructure footprint grows
Minimum qualifications
Experience in community affairs, public affairs, economic development, government relations, local or state government, or a closely related field
Direct experience working for or engaging with parish and municipal governments and a broad set of community stakeholders on behalf of large infrastructure, construction, energy, or technology projects, with a working understanding of how local politics and community dynamics actually play out
A skilled relationship and coalition builder who earns trust with a diverse group of stakeholders, and who maintains relationships through difficult conversations
The ability to represent a company credibly in public settings, including town halls, hearings, and press interviews
Strong written and verbal communication skills, including the ability to turn a complex operational plan into plain language that a local official or reporter can understand and respond to
The ability to work independently, get up to speed quickly on complex policy issues, and manage multiple concurrent engagements across different markets without losing track of any of them
Based in Louisiana or willing to relocate there, and prepared to travel regularly across the state
Preferred qualifications
7+ years of experience in community engagement specifically on data center, utility, energy, or large-scale industrial infrastructure projects, or in local government
Familiarity with land use, zoning, and permitting processes at the parish and municipal level, including local review of industrial tax incentives
Experience in communities with a long industrial, energy, or port presence, and an understanding of coastal, flood, and hurricane resilience concerns
Experience managing corporate social responsibility programs
Established relationships with economic development, workforce, or civic organizations in the markets this role covers
Experience working with real estate, legal, communications, and policy teams at the same time
Experience engaging with Tribal nations in Louisiana, including familiarity with consultation processes and Tribal sovereignty
A genuine interest in the communities where you work, not just the projects you are managing
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$295,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
The Identity Consultant serves as a customer-facing Fraud and Identity subject matter expert across the entire customer lifecycle, operating as a forward-deployed consultant across pre-sales, onboarding, and ongoing expansion. The Identity Consultant owns the critical onboarding mission for new deployments.
Location: Remote-Friendly (Travel Required) | San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Claude is trained and served on hardware in data centers Anthropic operates and in sites partners build and run for us. DCSE secures that footprint: the sites, the hardware moving through them, and the people and vendors who touch it. You'll be the engineer who owns autonomous systems across that footprint as one security domain, from both sides: drones, ground robots and automated vehicles for patrol, inspection and moving hardware, including the security of that automation inside secure areas, and the detection systems that tell us what is flying over or operating near a site uninvited.
You set the approach, select and integrate the platforms and sensors, write the requirements vendors build to, and run what you ship, from the operating model where operators assign missions and machines carry them out to the playbook that turns a detection into an identified track and a well-evidenced handoff to whoever holds authority over the airspace. Interdiction is not part of this role. The goal is security that runs itself: coverage, fleet health and evidence verified continuously, with tools and AI agents doing the routine triage. We favor simple, standard controls and tools that can be verified over elaborate ones. We use Claude throughout our engineering workflow and expect you to as well.
You'll work with the rest of DCSE, including its physical security systems engineers and the engineers on its security monitoring platform, with Anthropic's data center operations and legal teams, and directly with site operators, equipment vendors and aviation and public safety authorities. The role is based in San Francisco, with remote applicants in the US considered, and involves regular travel to data center sites, which are critical infrastructure.
Key responsibilities
Autonomous security and inspection systems:
own the drones, ground robots and other autonomous platforms for perimeter patrol, incident response and infrastructure inspection: platform selection, operating model, operator qualification, maintenance, and the data path from machine to analyst
Tools, automation and AI agents:
build the integrations that carry detections, tracks, telemetry and fleet health into the team's security monitoring platform, and the tools and agents that triage detections, check fleet health and assemble evidence. When a review keeps costing people time, you build the tool or agent that retires it
Detection of uncrewed systems:
engineer the sensing that tells us what is flying over or operating near a site, what it is and who needs to know: sensor selection and evaluation against live targets, per-site coverage, classification and false-alarm handling, and the playbook from first detection to handoff, with evidence retained
Security of site automation:
engineer the controls on automated vehicles, robots and similar machines that move hardware or work inside secure areas: identity and access, network isolation, what they may record and where it goes, fail-secure behavior, their place in chain of custody, and acceptance before they enter a site
Regulatory and site constraints:
establish what we may sense, fly, drive, record and retain at each site, partner-operated sites included, under the aviation, spectrum, privacy and safety rules that apply there, with the waivers and approvals that extend it and coordination with local authorities set up before it is needed
Health monitoring:
define and test heartbeats, loss-of-coverage and lost-link alarms and fail-secure behavior, so a silent sensor or machine shows as a fault, not a quiet day
Vendor requirements and acceptance:
write the requirements, evaluate against live flights and runs, and hold vendors to what they ship
Minimum qualifications
Have engineered autonomous or sensing systems in the field (drones, ground robots, automated vehicles, or RF, radar or optical detection sensors): selected, integrated or secured them for an operation other people relied on, and verified what they actually do against real targets or runs rather than a datasheet
Have integrated systems you did not build (vendor APIs, SDKs, appliances, machine and sensor telemetry) into a platform that outlives any one of them
Read and review code, design the data systems behind security tooling, and build automation (often with AI coding agents) using Git and code review
Have done this work hands-on for data centers, critical infrastructure or a large hardware fleet
Have designed inside a regulatory or safety constraint (aviation, spectrum, privacy, machine safety or similar) and can show the decision it drove
Own a domain end to end: set the approach, carry it through with vendors, site operators, partners and authorities, and run it as something people depend on every day
Preferred qualifications
Remote pilot certification (for example FAA Part 107) and experience flying beyond visual line of sight under a waiver or exemption
Experience with counter-drone (counter-UAS) detection, airspace surveillance or air traffic data systems
Experience running a robot, drone or automated-vehicle fleet in an industrial, logistics or data center setting: fleet management, mission planning, safety cases
Experience securing embedded, operational technology or robotic systems: device identity, network segmentation, update control, logging
Experience with physical security operations at large sites, with law enforcement or aviation authorities, or at sites you did not fully control: cloud, colocation or GPU cloud operators
Have built AI agents or automation that replaced recurring manual work
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. Handle customer, courier, and merchant inquiries through live chat, phone, and email support.
Location: Haiphong, Haiphong, Vietnam; Vietnam
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
About the Team
The Industrial Engineering team makes the way we work smarter, simpler and more efficient. We use data and engineering expertise to optimize production processes, workflows and resources, improving productivity, quality and reliability. By identifying bottlenecks, reducing waste and continuously improving how work gets done, we help build more efficient and scalable operations.
Job Overview
In the Senior Industrial Engineer role, you will join the Product Development organization to boost efficiency, drive value, and remove waste. The Industrial Engineering team applies Lean principles and Design to Value (including Design for Manufacturing) to analyze current processes and products. This is done through close cooperation with internal teams such as brand marketing, product development, sourcing, QA, and finance, along with external suppliers. This role acts as an important advocate for Continuous Improvement by leading key projects and training others. You will be a subject matter expert on Lean and Kaizen methods and tools.
Location and Work Arrangement
This role is based at our Hai Phong, Vietnam office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
Role Specifics:
Based in Hasbro’s Vietnam Hai Phong office
50% travel required for the role with frequent and regular travel to supplier sites in mainly Vietnam and Indonesia
What You'll Do
Collaborative Lean Practitioner
Lead strategic Value Stream Mapping, Kaizen, and quick hit projects from definition through implementation. Coordinate cross-functional resources for these events and collaborate with external suppliers.
Drive and implement labor efficiency through deployment of global industrial engineering process, tools and automation solutions.
Change Agent with Excellent Communication Skills
Work cross-functionally to develop and deliver training to all levels of organization as needed. Build the skills of all functional leaders and associates through hands-on interactions and personal mentoring in lean management tools.
Approach each project and your internal customers with the understanding that change requires trust and partnership. You communicate in a clear, respectful, and persuasive way to lead to agreement and positive outcomes with your continuous improvement initiatives.
Establish appropriate metrics and report on progress, achievements, and results. This includes executive level reporting, management updates, and guideline sharing throughout the organization.
Analytical Problem Solver
Dive deep into the data and can use it to jump into problem solving mode quickly because you seek to understand first before suggesting a solution. You enjoy gathering data and information to prioritize issues and use your expertise to find the best business approach.
Develop and complete project plans using strong project management skills.
What You'll Bring
Bachelor’s Degree or equivalent experience in Industrial Engineering or a related field.
At least 3 years working within a Lean-focused setting, with direct involvement in preparing, conducting, and driving outcomes from Kaizen and other Continuous Improvement activities.
Previous experience as a facilitator and mentor involving problem solving, process development and/or behavior change methods and tools.
Solid knowledge of Lean methodology, principles, and tools including Value Stream Mapping & Kaizen.
Demonstrated ability to understand and communicate Design for Manufacturing opportunities and requirements to Product Development engineering teams.
Plant Industrial Engineering & manufacturing operations experience preferred (ideally in consumer product goods).
Strong verbal and written communication skills across functional audiences with different backgrounds.
Fluency in English and can communicate in Mandarin.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: New York, NY
Workplace: Hybrid
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
ABOUT THE ROLE
We’re looking for an IT Manager to own and evolve Rain’s internal technology and security foundation as we scale. Today, Rain is growing quickly with frequent onboarding, expanding tooling, and increasing security requirements. We operate in a sector that is actively targeted by malicious actors so we need someone who can baseline security—bringing structure, best practices, and calm execution to a fast-moving environment.
This role is both hands-on and strategic. You’ll manage day-to-day IT operations while also leading key security initiatives like access controls, device management, MFA, and audits across our internal tools. As Rain scales globally, you’ll design systems and processes that scale with the company.
Reporting to the Head of IT, you’ll work cross-functionally to ensure employees have the tools they need to work effectively, without compromising security or compliance. This is a foundational role with significant ownership and the opportunity to shape how IT and security operate at Rain for years to come.
WHAT YOU’LL DO
Own IT operations end-to-end
- Manage employee onboarding and offboarding, including laptops, device provisioning, access setup, and troubleshooting.
- Serve as the primary owner of Rain’s IT vendors and tooling (e.g., Deel IT, JumpCloud), ensuring smooth day-to-day operations and clear escalation paths.
- Coordinate device lifecycle management, including MDM enrollment, device returns, replacements, and inventory tracking.
- Support employees with day-to-day IT needs such as access issues, VPN support, and hardware troubleshooting.
Build scalable access and identity management
- Own identity and access management across tools, ensuring users have the right access at the right time.
- Design and maintain role-based access controls across core systems (e.g., Google Workspace, cloud tools, internal SaaS).
- Audit and clean up existing permissions across tools, including 1Password vault access and admin roles.
Raise Rain’s internal security posture
- Manage security configurations across internal tools, including MFA enforcement, device policies, and authentication standards.
- Lead the rollout and management of hardware-based authentication (e.g., YubiKeys).
- Define and document policies around device usage, access, and security best practices.
- Partner with Engineering and Security to identify gaps, improve controls, and prepare for future audits or compliance needs.
Enable scale and automation
- Improve and automate IT workflows using tools like JumpCloud (e.g., preconfigured apps, scripts, policies).
- Ensure enterprise plans, licenses, and seat usage are managed efficiently across tools.
- Continuously evaluate and improve Rain’s internal IT and security stack as the company grows.
Office and vendor coordination
- Support new office setup and office IT needs, coordinating with external partners as needed.
- Act as the point person for IT-related vendor relationships, contracts, and negotiations.
YOU ARE LIKELY TO SUCCEED IF YOU HAVE:
- 5 or more years in IT support, IT systems engineering or automation engineering, ideally at a startup or hypergrowth company and have the ability to build processed and foundations from scratch.
- Hands on Okta administration experience, including SSO, MFA, Group Rules and Universal Directory, with Okta Workflows a strong plus.
- Scripting and automation proficiency in Python and JavaScript for API interaction and system management.
- Familiarity with a modern SaaS and endpoint stack such as Google Workspace, Slack, JumpCloud, CrowdStrike and more.
- Hands on experience with office networking and AV such as UniFi, and comfort supporting onsite infrastructure across multiple offices.
- A working understanding of compliance frameworks such as SOC 2, PCI DSS and GDPR and how IT controls map to them.
- Strong end user support instincts and excellent written and verbal communication.
- Experience as part of a lean IT team (team of 1-2), handling everything from end-user support to systems and infrastructure
- A bias toward action and genuine comfort wearing many hats and filling gaps across corporate IT and security on a small team.
NICE TO HAVE:
- Experience in fintech, payments, Web3 or another regulated and high compliance environment.
- Experience with agentic AI tools and building AI powered internal workflows.
- Vendor negotiation and SaaS cost optimization experience.
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
ГибридUnited Kingdom (Hybrid)
San Francisco, California
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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To create the best experience for our new hire this role requires you to be based within UTC 0 / +3 as you will be supporting the EMEA region; The ability to work within the required regional timezone coverage for your assigned EMEA portfolio, while maintaining appropriate overlap with the broader global team; EMEA
London, UK; You'll operate with significant autonomy while staying closely aligned with global teams, which calls for someone who thrives in ambiguous environments and works effectively across time zones; Comfort operating with significant autonomy in an early-stage regional team, and working effectively with global colleagues across time zones
УдалённоRemote-Friendly, United States
УдалённоRemote-Friendly (Travel Required) | San Francisco, CA; The role is based in San Francisco, with remote applicants in the US considered, and involves regular travel to data center sites, which are critical infrastructure