Location: Tokyo; Kuala Lumpur
Workplace: remote
ABOUT YOU
As a Solutions Engineer, you are the technical point of contact for our strategic enterprise partners. You'll be the person a partner trusts to answer a hard API question on a live call, the person who diagnoses why a payment token request is returning an empty-cart error, and the person who makes sure a major launch is technically ready before the traffic hits.
This is a hands-on, partner-facing engineering role. You'll spend your time troubleshooting real integration problems, reproducing and routing defects, and protecting our development teams from being pulled off their roadmaps for questions you can answer or resolve yourself. You'll work closely with Customer Success, Tech Leads, Directors of Engineering, Product Owners, and QA — and you'll be the connective tissue that keeps all of them in sync on behalf of the partner.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
What You'll Do
Customer-facing technical support
Serve as the technical liaison for strategic enterprise partners during the post-sales relationship.
Join partner calls to answer technical questions in real time and resolve concerns on the spot.
Respond to technical inquiries quickly (target: within 30 minutes during coverage hours) so partners are never left waiting.
Shield engineering teams from non-technical and routine technical interruptions, escalating to Tech Leads and Directors of Engineering only when a question genuinely requires deep platform expertise.
Ticket and bug management
Create, own, and drive Xsolla Service Desk tickets to resolution — acting as both reporter and assignee on the issues you handle.
Triage incoming issues: handle technical questions directly, route non-technical ones to Customer Success, and assign complex defects to the right engineering owner.
Troubleshoot and fix minor bugs yourself when feasible, following proper code review and deployment processes.
For complex bugs and new feature requests, capture clean requirements and escalate to the Tech Lead with the context engineering needs to act.
For live production-impacting issues, drive to root cause and confirmed fix — convening the on-call team in a live session when necessary.
Launch readiness
Create and manage Partner Launch Event tickets for partner sales and launches.
Validate technical launch requirements with the partner and assign preparation subtasks to the relevant engineering teams.
Support Product Owners and Directors of Engineering in building a plan to staff and monitor live launch events.
Continuously improve the Partner Launch Event process alongside Customer Success and engineering stakeholders.
Process and platform stewardship
Follow engineering and deployment processes carefully to avoid introducing regressions.
Maintain the access you need to do the job: code repositories, logs, internal troubleshooting and testing tools, and dev environments.
Communicate regularly with Tech Leads and Directors of Engineering on request resolution and bug-fix timelines.
Bring structure to how defects and feature requests are reported, reducing back-and-forth and giving partners and engineers a clearer shared picture.
What Your Day Actually Looks Like
To make the scope concrete, here are the kinds of problems you'd be handling:
A partner reports an "empty cart" error when calling the create-payment-token endpoint — you read the API docs, check their catalog and SKU configuration, identify the validation failure, and walk them through the fix.
A partner's engineer raises a sharp question about whether 64-bit integer IDs in JSON webhooks could lose precision at scale — you give a technically credible answer and propose a forward-looking path.
A webhook stops firing on a partner's store — you audit the webhook settings, confirm what's configurable via Admin API versus what needs an internal change, and coordinate the escalation.
A major partner is launching a seasonal event — you create the launch event ticket, validate readiness, line up the engineering subtasks, and stay close during the event.
You spot a recurring pattern of partner requests that creates operational risk, and you write it up clearly for leadership so the organization can get ahead of it.
What We're Looking For
Required
Strong working knowledge of REST APIs, JSON, and webhooks — you can read documentation, construct and interpret requests/responses, and reason about payload structure and edge cases.
Hands-on debugging and troubleshooting ability: reproducing issues, reading logs, and isolating root cause versus symptom.
The judgment to know when to fix something yourself and when to escalate — and the discipline to route issues to the right owner with clean context.
Excellent partner-facing communication: you can explain technical concepts clearly to both technical and non-technical audiences, and you stay calm and credible during production incidents.
Comfort working in a ticketing/issue-tracking workflow (e.g., Jira) and following defined engineering and deployment processes.
Ownership mentality — you drive problems to resolution rather than logging them and handing off.
Experience in video game commerce, payments, e-commerce, or fintech platforms.
Preferred / Nice to Have
Familiarity with storefront, catalog/SKU, and monetization systems, or prior experience integrating with a platform like Xsolla.
A coding background sufficient to make small fixes and understand engineering trade-offs.
Experience supporting enterprise or strategic accounts in a post-sales technical capacity (Solutions Engineering, Technical Account Management, Integration Engineering, or Developer Support).
Experience operating in an on-call or incident-response rotation.
What Success Looks Like
Partners view you as their trusted technical point of contact and resolve issues with you rather than escalating around you.
Technical questions are answered fast, and engineering teams stay focused because routine and intermediate issues stop with you.
Defects and feature requests reach engineering well-scoped, reducing back-and-forth and rework.
Launches are technically validated ahead of time and supported through go-live.
Production incidents reach confirmed root cause and fix, with clear ownership.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: USA - New York
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a GTM Strategy & Planning Manager to support the go-to-market planning process across our Commercial, Enterprise, and supporting overlay sales teams. This is an individual-contributor role sitting in GTM Strategy & Operations. You'll help set quotas, design territories, and plan headcount that determine how the sales org is organized and measured. You'll work with sales leadership, Finance, and People/Recruiting, helping translate top-down revenue targets into a bottoms-up operating plan the field can execute against.
This is a full-time position based out of our Oakland / Denver / New York / Austin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Support annual and quarterly sales quota-setting across the Commercial, Enterprise, and overlay segments, contributing to the top-down/bottoms-up reconciliation across AMER, EMEA, and APAC
Help apply and maintain the framework and methodology for designing territories that are balanced, distributing opportunity equitably and supporting coverage targets
Partner with Field Operations team to segment and assign the installed base across the business on a quarterly / semi-annual cadence
Contribute to headcount planning in partnership with Sales leadership, Field Operations, and Finance, helping tie ramp assumptions and capacity to the revenue plan
Support development of sales strategy with our Field Operations team: segmentation, coverage model, and go-to-market motion recommendations grounded in pipeline and productivity analysis
Help design experiments to test current GTM strategy and use the results to inform broader GTM transformations
Produce recurring capacity, attainment, and productivity analyses that inform in-year adjustments to territories and headcount
Contribute to top-down revenue and churn forecasts to help the business adapt to changing market conditions
Partner with other GTM Strategy & Planning teammates to ensure pipeline targets align with the business strategy and goals
Skills We’re Looking For
4 to 7 years in sales strategy, sales planning, revenue operations, or a comparable analytical GTM role, ideally with exposure to quota-setting and territory design
Strong organizational and program management skills
Solid quantitative modeling skills; able to build capacity, quota, and territory models from data, working from existing templates or from scratch
Working SQL and Salesforce proficiency; comfortable pulling and validating your own data rather than relying solely on pre-built reports
Ability to help turn ambiguous revenue targets into concrete, defensible operating plans that support sales leadership decisions
Ability to influence stakeholders across Sales, Finance, and People without formal authority
#LI-HYBRID #LI-MM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$150,573
—
$188,216 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a GTM Strategy & Planning Manager to support the go-to-market planning process across our Commercial, Enterprise, and supporting overlay sales teams. This is an individual-contributor role sitting in GTM Strategy & Operations. You'll help set quotas, design territories, and plan headcount that determine how the sales org is organized and measured. You'll work with sales leadership, Finance, and People/Recruiting, helping translate top-down revenue targets into a bottoms-up operating plan the field can execute against.
This is a full-time position based out of our Oakland / Denver / New York / Austin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Support annual and quarterly sales quota-setting across the Commercial, Enterprise, and overlay segments, contributing to the top-down/bottoms-up reconciliation across AMER, EMEA, and APAC
Help apply and maintain the framework and methodology for designing territories that are balanced, distributing opportunity equitably and supporting coverage targets
Partner with Field Operations team to segment and assign the installed base across the business on a quarterly / semi-annual cadence
Contribute to headcount planning in partnership with Sales leadership, Field Operations, and Finance, helping tie ramp assumptions and capacity to the revenue plan
Support development of sales strategy with our Field Operations team: segmentation, coverage model, and go-to-market motion recommendations grounded in pipeline and productivity analysis
Help design experiments to test current GTM strategy and use the results to inform broader GTM transformations
Produce recurring capacity, attainment, and productivity analyses that inform in-year adjustments to territories and headcount
Contribute to top-down revenue and churn forecasts to help the business adapt to changing market conditions
Partner with other GTM Strategy & Planning teammates to ensure pipeline targets align with the business strategy and goals
Skills We’re Looking For
4 to 7 years in sales strategy, sales planning, revenue operations, or a comparable analytical GTM role, ideally with exposure to quota-setting and territory design
Strong organizational and program management skills
Solid quantitative modeling skills; able to build capacity, quota, and territory models from data, working from existing templates or from scratch
Working SQL and Salesforce proficiency; comfortable pulling and validating your own data rather than relying solely on pre-built reports
Ability to help turn ambiguous revenue targets into concrete, defensible operating plans that support sales leadership decisions
Ability to influence stakeholders across Sales, Finance, and People without formal authority
#LI-HYBRID #LI-MM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$150,573
—
$188,216 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a GTM Strategy & Planning Manager to support the go-to-market planning process across our Commercial, Enterprise, and supporting overlay sales teams. This is an individual-contributor role sitting in GTM Strategy & Operations. You'll help set quotas, design territories, and plan headcount that determine how the sales org is organized and measured. You'll work with sales leadership, Finance, and People/Recruiting, helping translate top-down revenue targets into a bottoms-up operating plan the field can execute against.
This is a full-time position based out of our Oakland / Denver / New York / Austin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Support annual and quarterly sales quota-setting across the Commercial, Enterprise, and overlay segments, contributing to the top-down/bottoms-up reconciliation across AMER, EMEA, and APAC
Help apply and maintain the framework and methodology for designing territories that are balanced, distributing opportunity equitably and supporting coverage targets
Partner with Field Operations team to segment and assign the installed base across the business on a quarterly / semi-annual cadence
Contribute to headcount planning in partnership with Sales leadership, Field Operations, and Finance, helping tie ramp assumptions and capacity to the revenue plan
Support development of sales strategy with our Field Operations team: segmentation, coverage model, and go-to-market motion recommendations grounded in pipeline and productivity analysis
Help design experiments to test current GTM strategy and use the results to inform broader GTM transformations
Produce recurring capacity, attainment, and productivity analyses that inform in-year adjustments to territories and headcount
Contribute to top-down revenue and churn forecasts to help the business adapt to changing market conditions
Partner with other GTM Strategy & Planning teammates to ensure pipeline targets align with the business strategy and goals
Skills We’re Looking For
4 to 7 years in sales strategy, sales planning, revenue operations, or a comparable analytical GTM role, ideally with exposure to quota-setting and territory design
Strong organizational and program management skills
Solid quantitative modeling skills; able to build capacity, quota, and territory models from data, working from existing templates or from scratch
Working SQL and Salesforce proficiency; comfortable pulling and validating your own data rather than relying solely on pre-built reports
Ability to help turn ambiguous revenue targets into concrete, defensible operating plans that support sales leadership decisions
Ability to influence stakeholders across Sales, Finance, and People without formal authority
#LI-HYBRID #LI-MM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$141,162
—
$176,452.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a GTM Strategy & Planning Manager to support the go-to-market planning process across our Commercial, Enterprise, and supporting overlay sales teams. This is an individual-contributor role sitting in GTM Strategy & Operations. You'll help set quotas, design territories, and plan headcount that determine how the sales org is organized and measured. You'll work with sales leadership, Finance, and People/Recruiting, helping translate top-down revenue targets into a bottoms-up operating plan the field can execute against.
This is a full-time position based out of our Oakland / Denver / New York / Austin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Support annual and quarterly sales quota-setting across the Commercial, Enterprise, and overlay segments, contributing to the top-down/bottoms-up reconciliation across AMER, EMEA, and APAC
Help apply and maintain the framework and methodology for designing territories that are balanced, distributing opportunity equitably and supporting coverage targets
Partner with Field Operations team to segment and assign the installed base across the business on a quarterly / semi-annual cadence
Contribute to headcount planning in partnership with Sales leadership, Field Operations, and Finance, helping tie ramp assumptions and capacity to the revenue plan
Support development of sales strategy with our Field Operations team: segmentation, coverage model, and go-to-market motion recommendations grounded in pipeline and productivity analysis
Help design experiments to test current GTM strategy and use the results to inform broader GTM transformations
Produce recurring capacity, attainment, and productivity analyses that inform in-year adjustments to territories and headcount
Contribute to top-down revenue and churn forecasts to help the business adapt to changing market conditions
Partner with other GTM Strategy & Planning teammates to ensure pipeline targets align with the business strategy and goals
Skills We’re Looking For
4 to 7 years in sales strategy, sales planning, revenue operations, or a comparable analytical GTM role, ideally with exposure to quota-setting and territory design
Strong organizational and program management skills
Solid quantitative modeling skills; able to build capacity, quota, and territory models from data, working from existing templates or from scratch
Working SQL and Salesforce proficiency; comfortable pulling and validating your own data rather than relying solely on pre-built reports
Ability to help turn ambiguous revenue targets into concrete, defensible operating plans that support sales leadership decisions
Ability to influence stakeholders across Sales, Finance, and People without formal authority
#LI-HYBRID #LI-MM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$141,162
—
$176,452.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Lahore, Pakistan
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Tether Wallet is our self-custodial wallet, built to bring USDT and XAUT directly to the people who rely on Tether every day, especially in markets where access to stable money and savings is hardest. For that to work, getting into these assets has to be simple, fast and affordable. Our goal is to give every Tether Wallet user the best option to exchange any local currency or token into USDT and XAUT, wherever they are.
In this role, you will define and own the strategy for buying and swapping into USDT and XAUT across our target markets. You will work hand in hand with our expansion teams to map the payment landscape in each market: which payment methods people actually use, which card schemes and bank rails dominate, and which on-ramp and swap providers can serve them. Based on that, you will identify the best partner for each market and bring them on board as a service partner of Tether Wallet.
This role sits at the intersection of product, payments and partnerships. You will own the outcome end to end, from the first partner evaluation through integration and the in-app experience to the conversion numbers after launch. If you enjoy turning a fragmented global payments landscape into a buy button that just works, we want to hear from you.
Key responsibilities:
Buy & Swap Strategy: Define and own the strategy and roadmap for buying and swapping into USDT and XAUT in Tether Wallet, covering fiat on-ramps, card payments, local payment methods and token-to-token swaps.
Market & Payment Landscape: Work with our expansion teams to build a deep understanding of each target market, including dominant payment methods, card schemes, bank transfer and instant payment rails, mobile money, local regulation, and the on-ramp and swap providers active there.
Partner Evaluation & Selection: Define clear evaluation criteria such as market and payment method coverage, fees and FX spreads, approval and conversion rates, KYC experience, settlement speed, reliability and compliance standing, and use them to select the best on-ramp or swap partner for each market.
Partner Onboarding: Lead selected partners from evaluation to go-live as service partners of Tether Wallet, coordinating with Legal, Compliance and Business Development on due diligence, commercial terms and contracts.
Integration & Delivery: Translate partner capabilities and APIs into clear product requirements, user stories and acceptance criteria, and work with engineering and design to deliver a seamless in-app buy and swap experience.
Routing & Optimization: Define the logic that decides which partner and payment method a user is offered based on country, currency, amount, price and availability, so every user gets the best available option.
Performance & Partner Management: Define and track KPIs across the buy and swap funnel, such as conversion, payment approval rates, KYC drop-off, total cost to the user and volume by market and partner. Use the data to improve the experience, manage partner performance and incidents, and regularly review whether each market still has the right partner.
Mandatory:
5+ years of product management experience in the financial industry (banking, payment service provider, FinTech)
3+ years of product management experience in DeFi or crypto industry
Good understanding of crypto wallets and DeFi features, including token swaps, DEX aggregators and on-chain transaction flows.
Good understanding of global payment systems and credit card schemes (e.g. Visa, Mastercard), including authorization, 3-D Secure and chargebacks, as well as local payment methods such as bank transfers, instant payment rails and mobile money.
Hands-on experience with fiat on-ramp, off-ramp or swap providers, or with integrating third-party payment providers and gateways into a consumer product.
Proven experience evaluating, selecting and onboarding external partners, and managing their performance after launch.
Working knowledge of KYC/AML requirements and how they affect user onboarding and conversion.
Technical enough to read partner API documentation, assess integration options and work closely with engineering teams.
Data-driven: experience defining funnel KPIs and using data to improve conversion and make partner decisions.
Excellent communication skills, with the ability to work effectively with partners, expansion teams and engineers across time zones in a remote environment.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Bangalore, India
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Tether Wallet is our self-custodial wallet, built to bring USDT and XAUT directly to the people who rely on Tether every day, especially in markets where access to stable money and savings is hardest. For that to work, getting into these assets has to be simple, fast and affordable. Our goal is to give every Tether Wallet user the best option to exchange any local currency or token into USDT and XAUT, wherever they are.
In this role, you will define and own the strategy for buying and swapping into USDT and XAUT across our target markets. You will work hand in hand with our expansion teams to map the payment landscape in each market: which payment methods people actually use, which card schemes and bank rails dominate, and which on-ramp and swap providers can serve them. Based on that, you will identify the best partner for each market and bring them on board as a service partner of Tether Wallet.
This role sits at the intersection of product, payments and partnerships. You will own the outcome end to end, from the first partner evaluation through integration and the in-app experience to the conversion numbers after launch. If you enjoy turning a fragmented global payments landscape into a buy button that just works, we want to hear from you.
Key responsibilities:
Buy & Swap Strategy: Define and own the strategy and roadmap for buying and swapping into USDT and XAUT in Tether Wallet, covering fiat on-ramps, card payments, local payment methods and token-to-token swaps.
Market & Payment Landscape: Work with our expansion teams to build a deep understanding of each target market, including dominant payment methods, card schemes, bank transfer and instant payment rails, mobile money, local regulation, and the on-ramp and swap providers active there.
Partner Evaluation & Selection: Define clear evaluation criteria such as market and payment method coverage, fees and FX spreads, approval and conversion rates, KYC experience, settlement speed, reliability and compliance standing, and use them to select the best on-ramp or swap partner for each market.
Partner Onboarding: Lead selected partners from evaluation to go-live as service partners of Tether Wallet, coordinating with Legal, Compliance and Business Development on due diligence, commercial terms and contracts.
Integration & Delivery: Translate partner capabilities and APIs into clear product requirements, user stories and acceptance criteria, and work with engineering and design to deliver a seamless in-app buy and swap experience.
Routing & Optimization: Define the logic that decides which partner and payment method a user is offered based on country, currency, amount, price and availability, so every user gets the best available option.
Performance & Partner Management: Define and track KPIs across the buy and swap funnel, such as conversion, payment approval rates, KYC drop-off, total cost to the user and volume by market and partner. Use the data to improve the experience, manage partner performance and incidents, and regularly review whether each market still has the right partner.
Mandatory:
5+ years of product management experience in the financial industry (banking, payment service provider, FinTech)
3+ years of product management experience in DeFi or crypto industry
Good understanding of crypto wallets and DeFi features, including token swaps, DEX aggregators and on-chain transaction flows.
Good understanding of global payment systems and credit card schemes (e.g. Visa, Mastercard), including authorization, 3-D Secure and chargebacks, as well as local payment methods such as bank transfers, instant payment rails and mobile money.
Hands-on experience with fiat on-ramp, off-ramp or swap providers, or with integrating third-party payment providers and gateways into a consumer product.
Proven experience evaluating, selecting and onboarding external partners, and managing their performance after launch.
Working knowledge of KYC/AML requirements and how they affect user onboarding and conversion.
Technical enough to read partner API documentation, assess integration options and work closely with engineering teams.
Data-driven: experience defining funnel KPIs and using data to improve conversion and make partner decisions.
Excellent communication skills, with the ability to work effectively with partners, expansion teams and engineers across time zones in a remote environment.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Yerevan, Armenia
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Tether Wallet is our self-custodial wallet, built to bring USDT and XAUT directly to the people who rely on Tether every day, especially in markets where access to stable money and savings is hardest. For that to work, getting into these assets has to be simple, fast and affordable. Our goal is to give every Tether Wallet user the best option to exchange any local currency or token into USDT and XAUT, wherever they are.
In this role, you will define and own the strategy for buying and swapping into USDT and XAUT across our target markets. You will work hand in hand with our expansion teams to map the payment landscape in each market: which payment methods people actually use, which card schemes and bank rails dominate, and which on-ramp and swap providers can serve them. Based on that, you will identify the best partner for each market and bring them on board as a service partner of Tether Wallet.
This role sits at the intersection of product, payments and partnerships. You will own the outcome end to end, from the first partner evaluation through integration and the in-app experience to the conversion numbers after launch. If you enjoy turning a fragmented global payments landscape into a buy button that just works, we want to hear from you.
Key responsibilities:
Buy & Swap Strategy: Define and own the strategy and roadmap for buying and swapping into USDT and XAUT in Tether Wallet, covering fiat on-ramps, card payments, local payment methods and token-to-token swaps.
Market & Payment Landscape: Work with our expansion teams to build a deep understanding of each target market, including dominant payment methods, card schemes, bank transfer and instant payment rails, mobile money, local regulation, and the on-ramp and swap providers active there.
Partner Evaluation & Selection: Define clear evaluation criteria such as market and payment method coverage, fees and FX spreads, approval and conversion rates, KYC experience, settlement speed, reliability and compliance standing, and use them to select the best on-ramp or swap partner for each market.
Partner Onboarding: Lead selected partners from evaluation to go-live as service partners of Tether Wallet, coordinating with Legal, Compliance and Business Development on due diligence, commercial terms and contracts.
Integration & Delivery: Translate partner capabilities and APIs into clear product requirements, user stories and acceptance criteria, and work with engineering and design to deliver a seamless in-app buy and swap experience.
Routing & Optimization: Define the logic that decides which partner and payment method a user is offered based on country, currency, amount, price and availability, so every user gets the best available option.
Performance & Partner Management: Define and track KPIs across the buy and swap funnel, such as conversion, payment approval rates, KYC drop-off, total cost to the user and volume by market and partner. Use the data to improve the experience, manage partner performance and incidents, and regularly review whether each market still has the right partner.
Mandatory:
5+ years of product management experience in the financial industry (banking, payment service provider, FinTech)
3+ years of product management experience in DeFi or crypto industry
Good understanding of crypto wallets and DeFi features, including token swaps, DEX aggregators and on-chain transaction flows.
Good understanding of global payment systems and credit card schemes (e.g. Visa, Mastercard), including authorization, 3-D Secure and chargebacks, as well as local payment methods such as bank transfers, instant payment rails and mobile money.
Hands-on experience with fiat on-ramp, off-ramp or swap providers, or with integrating third-party payment providers and gateways into a consumer product.
Proven experience evaluating, selecting and onboarding external partners, and managing their performance after launch.
Working knowledge of KYC/AML requirements and how they affect user onboarding and conversion.
Technical enough to read partner API documentation, assess integration options and work closely with engineering teams.
Data-driven: experience defining funnel KPIs and using data to improve conversion and make partner decisions.
Excellent communication skills, with the ability to work effectively with partners, expansion teams and engineers across time zones in a remote environment.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Buenos Aires, Argentina
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Tether Wallet is our self-custodial wallet, built to bring USDT and XAUT directly to the people who rely on Tether every day, especially in markets where access to stable money and savings is hardest. For that to work, getting into these assets has to be simple, fast and affordable. Our goal is to give every Tether Wallet user the best option to exchange any local currency or token into USDT and XAUT, wherever they are.
In this role, you will define and own the strategy for buying and swapping into USDT and XAUT across our target markets. You will work hand in hand with our expansion teams to map the payment landscape in each market: which payment methods people actually use, which card schemes and bank rails dominate, and which on-ramp and swap providers can serve them. Based on that, you will identify the best partner for each market and bring them on board as a service partner of Tether Wallet.
This role sits at the intersection of product, payments and partnerships. You will own the outcome end to end, from the first partner evaluation through integration and the in-app experience to the conversion numbers after launch. If you enjoy turning a fragmented global payments landscape into a buy button that just works, we want to hear from you.
Key responsibilities:
Buy & Swap Strategy: Define and own the strategy and roadmap for buying and swapping into USDT and XAUT in Tether Wallet, covering fiat on-ramps, card payments, local payment methods and token-to-token swaps.
Market & Payment Landscape: Work with our expansion teams to build a deep understanding of each target market, including dominant payment methods, card schemes, bank transfer and instant payment rails, mobile money, local regulation, and the on-ramp and swap providers active there.
Partner Evaluation & Selection: Define clear evaluation criteria such as market and payment method coverage, fees and FX spreads, approval and conversion rates, KYC experience, settlement speed, reliability and compliance standing, and use them to select the best on-ramp or swap partner for each market.
Partner Onboarding: Lead selected partners from evaluation to go-live as service partners of Tether Wallet, coordinating with Legal, Compliance and Business Development on due diligence, commercial terms and contracts.
Integration & Delivery: Translate partner capabilities and APIs into clear product requirements, user stories and acceptance criteria, and work with engineering and design to deliver a seamless in-app buy and swap experience.
Routing & Optimization: Define the logic that decides which partner and payment method a user is offered based on country, currency, amount, price and availability, so every user gets the best available option.
Performance & Partner Management: Define and track KPIs across the buy and swap funnel, such as conversion, payment approval rates, KYC drop-off, total cost to the user and volume by market and partner. Use the data to improve the experience, manage partner performance and incidents, and regularly review whether each market still has the right partner.
Mandatory:
5+ years of product management experience in the financial industry (banking, payment service provider, FinTech)
3+ years of product management experience in DeFi or crypto industry
Good understanding of crypto wallets and DeFi features, including token swaps, DEX aggregators and on-chain transaction flows.
Good understanding of global payment systems and credit card schemes (e.g. Visa, Mastercard), including authorization, 3-D Secure and chargebacks, as well as local payment methods such as bank transfers, instant payment rails and mobile money.
Hands-on experience with fiat on-ramp, off-ramp or swap providers, or with integrating third-party payment providers and gateways into a consumer product.
Proven experience evaluating, selecting and onboarding external partners, and managing their performance after launch.
Working knowledge of KYC/AML requirements and how they affect user onboarding and conversion.
Technical enough to read partner API documentation, assess integration options and work closely with engineering teams.
Data-driven: experience defining funnel KPIs and using data to improve conversion and make partner decisions.
Excellent communication skills, with the ability to work effectively with partners, expansion teams and engineers across time zones in a remote environment.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Madrid, Spain; Barcelona, Spain
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Tether Wallet is our self-custodial wallet, built to bring USDT and XAUT directly to the people who rely on Tether every day, especially in markets where access to stable money and savings is hardest. For that to work, getting into these assets has to be simple, fast and affordable. Our goal is to give every Tether Wallet user the best option to exchange any local currency or token into USDT and XAUT, wherever they are.
In this role, you will define and own the strategy for buying and swapping into USDT and XAUT across our target markets. You will work hand in hand with our expansion teams to map the payment landscape in each market: which payment methods people actually use, which card schemes and bank rails dominate, and which on-ramp and swap providers can serve them. Based on that, you will identify the best partner for each market and bring them on board as a service partner of Tether Wallet.
This role sits at the intersection of product, payments and partnerships. You will own the outcome end to end, from the first partner evaluation through integration and the in-app experience to the conversion numbers after launch. If you enjoy turning a fragmented global payments landscape into a buy button that just works, we want to hear from you.
Key responsibilities:
Buy & Swap Strategy: Define and own the strategy and roadmap for buying and swapping into USDT and XAUT in Tether Wallet, covering fiat on-ramps, card payments, local payment methods and token-to-token swaps.
Market & Payment Landscape: Work with our expansion teams to build a deep understanding of each target market, including dominant payment methods, card schemes, bank transfer and instant payment rails, mobile money, local regulation, and the on-ramp and swap providers active there.
Partner Evaluation & Selection: Define clear evaluation criteria such as market and payment method coverage, fees and FX spreads, approval and conversion rates, KYC experience, settlement speed, reliability and compliance standing, and use them to select the best on-ramp or swap partner for each market.
Partner Onboarding: Lead selected partners from evaluation to go-live as service partners of Tether Wallet, coordinating with Legal, Compliance and Business Development on due diligence, commercial terms and contracts.
Integration & Delivery: Translate partner capabilities and APIs into clear product requirements, user stories and acceptance criteria, and work with engineering and design to deliver a seamless in-app buy and swap experience.
Routing & Optimization: Define the logic that decides which partner and payment method a user is offered based on country, currency, amount, price and availability, so every user gets the best available option.
Performance & Partner Management: Define and track KPIs across the buy and swap funnel, such as conversion, payment approval rates, KYC drop-off, total cost to the user and volume by market and partner. Use the data to improve the experience, manage partner performance and incidents, and regularly review whether each market still has the right partner.
Mandatory:
5+ years of product management experience in the financial industry (banking, payment service provider, FinTech)
3+ years of product management experience in DeFi or crypto industry
Good understanding of crypto wallets and DeFi features, including token swaps, DEX aggregators and on-chain transaction flows.
Good understanding of global payment systems and credit card schemes (e.g. Visa, Mastercard), including authorization, 3-D Secure and chargebacks, as well as local payment methods such as bank transfers, instant payment rails and mobile money.
Hands-on experience with fiat on-ramp, off-ramp or swap providers, or with integrating third-party payment providers and gateways into a consumer product.
Proven experience evaluating, selecting and onboarding external partners, and managing their performance after launch.
Working knowledge of KYC/AML requirements and how they affect user onboarding and conversion.
Technical enough to read partner API documentation, assess integration options and work closely with engineering teams.
Data-driven: experience defining funnel KPIs and using data to improve conversion and make partner decisions.
Excellent communication skills, with the ability to work effectively with partners, expansion teams and engineers across time zones in a remote environment.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Lugano, Switzerland; Lausanne, Switzerland; Geneve, Switzerland; Chiasso, Switzerland; Berne, Switzerland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Tether Wallet is our self-custodial wallet, built to bring USDT and XAUT directly to the people who rely on Tether every day, especially in markets where access to stable money and savings is hardest. For that to work, getting into these assets has to be simple, fast and affordable. Our goal is to give every Tether Wallet user the best option to exchange any local currency or token into USDT and XAUT, wherever they are.
In this role, you will define and own the strategy for buying and swapping into USDT and XAUT across our target markets. You will work hand in hand with our expansion teams to map the payment landscape in each market: which payment methods people actually use, which card schemes and bank rails dominate, and which on-ramp and swap providers can serve them. Based on that, you will identify the best partner for each market and bring them on board as a service partner of Tether Wallet.
This role sits at the intersection of product, payments and partnerships. You will own the outcome end to end, from the first partner evaluation through integration and the in-app experience to the conversion numbers after launch. If you enjoy turning a fragmented global payments landscape into a buy button that just works, we want to hear from you.
Key responsibilities:
Buy & Swap Strategy: Define and own the strategy and roadmap for buying and swapping into USDT and XAUT in Tether Wallet, covering fiat on-ramps, card payments, local payment methods and token-to-token swaps.
Market & Payment Landscape: Work with our expansion teams to build a deep understanding of each target market, including dominant payment methods, card schemes, bank transfer and instant payment rails, mobile money, local regulation, and the on-ramp and swap providers active there.
Partner Evaluation & Selection: Define clear evaluation criteria such as market and payment method coverage, fees and FX spreads, approval and conversion rates, KYC experience, settlement speed, reliability and compliance standing, and use them to select the best on-ramp or swap partner for each market.
Partner Onboarding: Lead selected partners from evaluation to go-live as service partners of Tether Wallet, coordinating with Legal, Compliance and Business Development on due diligence, commercial terms and contracts.
Integration & Delivery: Translate partner capabilities and APIs into clear product requirements, user stories and acceptance criteria, and work with engineering and design to deliver a seamless in-app buy and swap experience.
Routing & Optimization: Define the logic that decides which partner and payment method a user is offered based on country, currency, amount, price and availability, so every user gets the best available option.
Performance & Partner Management: Define and track KPIs across the buy and swap funnel, such as conversion, payment approval rates, KYC drop-off, total cost to the user and volume by market and partner. Use the data to improve the experience, manage partner performance and incidents, and regularly review whether each market still has the right partner.
Mandatory:
5+ years of product management experience in the financial industry (banking, payment service provider, FinTech)
3+ years of product management experience in DeFi or crypto industry
Good understanding of crypto wallets and DeFi features, including token swaps, DEX aggregators and on-chain transaction flows.
Good understanding of global payment systems and credit card schemes (e.g. Visa, Mastercard), including authorization, 3-D Secure and chargebacks, as well as local payment methods such as bank transfers, instant payment rails and mobile money.
Hands-on experience with fiat on-ramp, off-ramp or swap providers, or with integrating third-party payment providers and gateways into a consumer product.
Proven experience evaluating, selecting and onboarding external partners, and managing their performance after launch.
Working knowledge of KYC/AML requirements and how they affect user onboarding and conversion.
Technical enough to read partner API documentation, assess integration options and work closely with engineering teams.
Data-driven: experience defining funnel KPIs and using data to improve conversion and make partner decisions.
Excellent communication skills, with the ability to work effectively with partners, expansion teams and engineers across time zones in a remote environment.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: United Kindom, United Kingdom
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Tether Wallet is our self-custodial wallet, built to bring USDT and XAUT directly to the people who rely on Tether every day, especially in markets where access to stable money and savings is hardest. For that to work, getting into these assets has to be simple, fast and affordable. Our goal is to give every Tether Wallet user the best option to exchange any local currency or token into USDT and XAUT, wherever they are.
In this role, you will define and own the strategy for buying and swapping into USDT and XAUT across our target markets. You will work hand in hand with our expansion teams to map the payment landscape in each market: which payment methods people actually use, which card schemes and bank rails dominate, and which on-ramp and swap providers can serve them. Based on that, you will identify the best partner for each market and bring them on board as a service partner of Tether Wallet.
This role sits at the intersection of product, payments and partnerships. You will own the outcome end to end, from the first partner evaluation through integration and the in-app experience to the conversion numbers after launch. If you enjoy turning a fragmented global payments landscape into a buy button that just works, we want to hear from you.
Key responsibilities:
Buy & Swap Strategy: Define and own the strategy and roadmap for buying and swapping into USDT and XAUT in Tether Wallet, covering fiat on-ramps, card payments, local payment methods and token-to-token swaps.
Market & Payment Landscape: Work with our expansion teams to build a deep understanding of each target market, including dominant payment methods, card schemes, bank transfer and instant payment rails, mobile money, local regulation, and the on-ramp and swap providers active there.
Partner Evaluation & Selection: Define clear evaluation criteria such as market and payment method coverage, fees and FX spreads, approval and conversion rates, KYC experience, settlement speed, reliability and compliance standing, and use them to select the best on-ramp or swap partner for each market.
Partner Onboarding: Lead selected partners from evaluation to go-live as service partners of Tether Wallet, coordinating with Legal, Compliance and Business Development on due diligence, commercial terms and contracts.
Integration & Delivery: Translate partner capabilities and APIs into clear product requirements, user stories and acceptance criteria, and work with engineering and design to deliver a seamless in-app buy and swap experience.
Routing & Optimization: Define the logic that decides which partner and payment method a user is offered based on country, currency, amount, price and availability, so every user gets the best available option.
Performance & Partner Management: Define and track KPIs across the buy and swap funnel, such as conversion, payment approval rates, KYC drop-off, total cost to the user and volume by market and partner. Use the data to improve the experience, manage partner performance and incidents, and regularly review whether each market still has the right partner.
Mandatory:
5+ years of product management experience in the financial industry (banking, payment service provider, FinTech)
3+ years of product management experience in DeFi or crypto industry
Good understanding of crypto wallets and DeFi features, including token swaps, DEX aggregators and on-chain transaction flows.
Good understanding of global payment systems and credit card schemes (e.g. Visa, Mastercard), including authorization, 3-D Secure and chargebacks, as well as local payment methods such as bank transfers, instant payment rails and mobile money.
Hands-on experience with fiat on-ramp, off-ramp or swap providers, or with integrating third-party payment providers and gateways into a consumer product.
Proven experience evaluating, selecting and onboarding external partners, and managing their performance after launch.
Working knowledge of KYC/AML requirements and how they affect user onboarding and conversion.
Technical enough to read partner API documentation, assess integration options and work closely with engineering teams.
Data-driven: experience defining funnel KPIs and using data to improve conversion and make partner decisions.
Excellent communication skills, with the ability to work effectively with partners, expansion teams and engineers across time zones in a remote environment.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: European Union; Moldova; Latvia; Albania; North Macedonia; Slovakia; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; Ukraine; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
Ruby labs is looking for a Senior CRO Manager – someone who lives and breathes conversion optimization and delivers measurable results. In this role, you'll have a clear mission: deliver 15% conversion rate growth in a quarter.
Unlike companies where CRO specialists simply make recommendations, you'll drive the entire process: from data analysis and hypothesis generation to creating high-fidelity mockups, collaborating with developers on implementation, and ultimately owning the performance outcomes.
We've built a compensation structure that directly rewards those who exceed targets – top performers see substantial financial growth tied directly to their impact. If you're ready to apply your optimization talents in an environment where excellence is expected and rewarded, we want to talk to you.
RESPONSIBILITIES
- Lead end-to-end optimization cycles: research → hypothesis → design → testing → rollout.
- Perform deep funnel analysis and competitive benchmarking to uncover high-impact opportunities.
- Design high-quality UI/UX mockups that clearly communicate your vision and maintain brand integrity.
- Partner with engineers to ensure flawless test implementation and deployment.
- Maintain uncompromising attention to detail and quality throughout the process.
- Analyze test outcomes with statistical rigor, making confident scaling decisions.
- Document learnings and build a systematic testing roadmap for continuous conversion growth.
- Present insights and results clearly to stakeholders, building alignment and momentum.
QUALIFICATIONS
- Proven CRO Results: 3+ years of hands-on CRO experience, ideally with subscription or SaaS funnels, with documented performance lifts.
- Design Sensibility: Strong UI/UX understanding , able to create compelling, detailed mockups.
- Analytical Expertise: Skilled in platforms such as Google Analytics, Mixpanel, Growthbook (or similar).
- Execution Excellence: Remarkable attention to detail with a bias for action in fast-moving environments.
- Ownership Mentality: Self-driven, proactive, and comfortable being fully accountable for performance outcomes.
- Communication: Clear, persuasive communicator with strong English skills (written and spoken).
- Fluent English: Strong written and verbal communication skills
NICE TO HAVE
- Exposure to marketing attribution models, UTM parameters, and ROAS measurement.
- Strong project management skills with the ability to prioritize and execute quickly.
- Bachelor’s degree in a relevant field.
WHAT WE OFFER TO HIGH PERFORMERS
We value ambitious professionals who deliver results. We offer:
- A merit-based environment where performance directly impacts compensation
- Substantial bonus structure tied to exceeding KPI targets
- Rapid career advancement for those who consistently deliver
- Autonomy to implement your vision without bureaucratic barriers
- Opportunity to work with a team that moves fast and values excellence
If you're a CRO professional who thrives on measurable impact, loves owning the full optimization process, and wants compensation directly tied to your performance, we want to talk. This role is for someone who doesn't just want to suggest improvements – but wants to create them, implement them, and be rewarded for their success.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports To: Director of Product Management, Platform
Location: Remote US
Compensation Range: $230,000 to $250,000 base, plus bonus and equity
What You’ll Do:
Set the integrated product vision and strategy for both the Core Platform and Platform Value teams in partnership with the Director of Product Management, engineering leadership, design, customer-facing teams, and other product leaders.
Own and communicate a roadmap that balances shared platform foundations with partner-visible value, including clear sequencing, tradeoffs, dependencies, and investment cases.
Lead strategy and discovery across platform capabilities such as identity and SSO, RBAC, accounts and organizations, audit logging, shared services, product enablement, and platform system-of-record concerns.
Lead strategy and discovery across partner-facing experiences such as reporting, reporting delivery and sharing, dashboards, onboarding, action workflows, cross-product views, and other experiences that help partners demonstrate and act on Huntress value.
Treat MSPs and their clients as first-class users: understand their operating models, workflows, permissions, organizational structures, reporting needs, and jobs to be done.
Partner closely with design to research user problems, test concepts, produce wireframes and prototypes, and build intuitive experiences for complex technical workflows.
Bring a strong UX point of view to platform work, ensuring that backend capability is paired with an experience that users can understand and successfully complete.
Translate ambiguous customer, partner, and internal stakeholder needs into clear product outcomes, principles, requirements, epics, and user stories.
Work with engineers, architects, and designers to shape product specifications and technical approaches for durable, reusable platform capabilities.
Establish and steward interfaces, shared objects, APIs, and product contracts that enable other teams to build on the platform without bespoke implementation work.
Make platform investments legible to executive stakeholders by connecting technical work to customer outcomes, partner value, product velocity, operational efficiency, and business growth.
Establish measurable outcomes for both platform effectiveness and partner value, such as time to enable a new product, completion of identity and access workflows, report generation and sharing, dashboard adoption, and time to action.
Participate as a key contributor through the full product lifecycle, from discovery and research through delivery, launch, adoption, and iteration.
Protect capacity for reliability, usability, instrumentation, and technical debt while making disciplined tradeoffs against feature pressure.
Create alignment across Product, Engineering, Design, Support, Sales, Marketing, Security, and other stakeholders through clear written and verbal communication.
Mentor and raise the quality of product management practice through example, coaching, reusable approaches, and thoughtful product reviews, while remaining an individual contributor.
Responsibilities:
Huntress is building a unified platform that helps product teams ship faster, gives partners a more coherent experience, and makes the value of Huntress visible and actionable.
We are looking for a Staff Product Manager to lead the connected product strategy across Core Platform and Platform Value. This is one integrated platform leadership role.
You will own the shared foundations that products depend on and the user experiences through which partners understand, configure, and act on the value Huntress delivers. Your scope will include platform services and system-of-record surfaces such as identity, SSO, RBAC, accounts, organizations, auditability, product enablement, and shared platform capabilities. It will also include partner-facing experiences such as reporting, dashboards, onboarding, action workflows, and other surfaces that help MSPs demonstrate and operationalize security outcomes for their clients.
The role is especially important to Huntress because our customers are often managed service providers. You will need to understand the MSP business model, including how partners manage multiple organizations, delegate access, standardize workflows, demonstrate value to clients, and scale operations across their customer base.
This is a hands-on Staff-level individual contributor role. You will set direction, create clarity in ambiguous problem spaces, work deeply with engineering and design, and influence product teams across Huntress without relying on direct authority. You will operate at both strategic and executional altitude—from platform vision and investment cases to user research, prototypes, requirements, launches, and measurable outcomes.
What You Bring To The Team:
7+ years of experience in a product management role, with a track record of increasing scope and impact.
2+ years of direct experience with the MSP business model and workflows. You understand how service providers manage multiple customers, users, organizations, permissions, reporting, and operational scale.
3+ years of prior experience as a platform product manager, with ownership of shared services, backend systems, APIs, data models, or interfaces consumed by multiple product teams.
A demonstrated track record of building and launching platform capabilities—not only managing roadmaps or coordinating delivery.
Strong UX product management experience. You have personally led user research, workflow design, prototyping, usability testing, or the creation of customer-facing interfaces.
Experience building products for complex B2B users, administrators, operators, or technical professionals.
The ability to connect technical platform investments to clear user outcomes and business value.
Strong product judgment in ambiguous environments, including the ability to distinguish foundational platform work from one-off feature requests.
Experience working closely with engineering, architecture, and design teams to make difficult technical and product decisions.
Excellent written and verbal communication skills, including the ability to create clear product narratives, requirements, epics, and stories that align teams around intended outcomes.
Comfort operating as a hands-on individual contributor who can move between strategy, discovery, UX details, execution, and stakeholder leadership.
Experience working in an agile development environment using modern product and engineering tools.
Strong analytical, creative, and critical-thinking abilities, with comfort in defining metrics and using evidence to make prioritization decisions.
Experience in cybersecurity, SaaS, or another complex B2B technology environment; experience with products serving MSPs, MSSPs, or channel partners is required.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: European Union; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Turkey; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; Ukraine; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are building a category-defining document management platform. We are way past the MVP stage, battle-tested in production, recently profitable, serving hundreds of thousands of customers globally.
We are rapidly scaling with multiple products and new funnels. Currently, we are looking for a Senior CRO Manager who thrives on ownership, speed, and building things that scale. Not a 9-5. Read on if you want challenge, autonomy, and fast growth.
This isn't a hand-off role. You'll own the full optimization loop end-to-end: deep funnel analysis, hypothesis generation, high-fidelity wireframes and visual specs, working directly with engineers, and the performance outcomes that follow.
We are not just looking at landing page optimizations, in this role you'll be working across the entire user journey, from acquisition through activation, retention, and monetization. The pace is fast and iterative. We ship in days, learn, and keep the engine running.
We've built a compensation structure that directly rewards people who exceed targets. Top performers see meaningful financial upside tied to their impact.
KEY RESPONSIBILITIES
- Own end-to-end optimization cycles: research → hypothesis → design → test → rollout, while keeping the cycles short.
- Use AI tools daily to accelerate research, ideation, design, analysis, and documentation. This is core to how we work, not an afterthought.
- Perform deep funnel and product analysis across the full user journey - acquisition, activation, retention, monetization - plus competitive benchmarking to surface high-impact opportunities.
- Design high-fidelity wireframes and visual specs that clearly communicate your vision while protecting brand integrity. We're a code-first team - design is built in Next.js and TailwindCSS, not Figma.
- Partner with engineers to ensure flawless test implementation and rapid deployment.
- Analyze results with statistical rigor and make confident scaling decisions.
- Document learnings and maintain a continuously prioritized testing roadmap.
- Present insights and results clearly to stakeholders, building alignment and momentum.
QUALIFICATIONS
- Proven CRO results: 3+ years of hands-on CRO experience, ideally with subscription or SaaS funnels, with documented performance lifts.
- Funnel + product thinking: You don't just optimize landing pages. You think about the full user journey and how product decisions compound with funnel decisions.
- AI-native workflow: You actively integrate AI into your daily process - prompting, prototyping, analyzing, drafting - and have opinions about what actually works. Almost a must.
- Design taste: Strong UI/UX sensibility and the ability to recognize and create ideas that convert. You can build compelling, detailed visual specs yourself.
- Speed and iteration: Bias for shipping. You'd rather get two well-designed tests live today than one perfect test in a week, and you keep the cycle moving.
- Analytical depth: Skilled in Mixpanel, GrowthBook, Google Analytics, or similar.
- Execution excellence: Remarkable attention to detail in fast-moving environments.
- Ownership: Self-driven, proactive, fully accountable for outcomes.
- Fluent English: strong written and verbal communication.
NICE TO HAVE
- Exposure to marketing attribution models, UTM parameters, and ROAS measurement.
- Strong project management skills with the ability to prioritize and execute quickly.
- Bachelor's degree in a relevant field.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Our Infrastructure Services organization is responsible for the underlying infrastructure that powers the 1Password application. It includes Compute Services, Network and Edge Services, and Stateful Services.
As a Senior Staff Cloud Platform Engineer, you set the multi-year technical strategy for Infrastructure Services. You decide where the organization invests, define the architecture and standards that every infrastructure team and internal tenant builds on, and make sure our compute, network and edge, and stateful platforms evolve as one coherent system rather than three separate ones. You partner with engineering and product leadership, security, and finance to balance reliability, security, cost, and delivery speed, and you are the senior technical voice for infrastructure across the company.
This is a hands-on role. You write design docs, prototype, review the hardest designs, and step into the most serious incidents. But your main impact comes from making many teams more effective and from the decisions that hold up for years.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- You have set technical direction across multiple teams. You have owned an infrastructure strategy or architecture spanning several teams or an entire organization, and you can point to the multi-year outcomes: what others adopted, what shipped, and what measurably improved.
- You have operated Kubernetes at production scale. This includes multi-cluster, multi-tenant, customer-traffic-bearing environments (EKS or similar managed platforms preferred). You know it deeply, from autoscaling and admission control to GitOps, workload identity, and fleet-wide cluster upgrades.
- You combine depth with breadth. Beyond Kubernetes, you have working fluency in networking and edge and in stateful data systems, and you understand how a decision in one layer affects the rest.
- You have made reliability a standard, not a project. You defined SLIs, SLOs, and error budgets, and you got multiple teams to adopt them. You have improved incident response, post-incident learning, and disaster recovery across an organization, not just on your own team.
- You have cut cloud costs through engineering. You can show measurable, real-dollar impact from work such as capacity automation, right-sizing, architecture changes, or commitment strategy, and you have worked with finance on forecasting and tradeoffs.
- You build security in by design. You have driven practices such as workload identity, least-privilege IAM and RBAC, credential rotation, and strong isolation in multi-tenant environments, and you have partnered with security teams on risk decisions and compliance requirements.
- You still build. You are proficient in Go (or a similar language) and Infrastructure as Code (Terraform), and you have a track record of automating complex, high-toil operational workflows at fleet scale.
- You influence without relying on authority. You write clear strategy and design documents, present to senior leaders, resolve technical disagreements between teams, and build alignment on difficult tradeoffs.
- You grow other engineers. You have mentored Senior and Staff engineers, raised the bar on design review, and helped shape how your organization hires and evaluates technical talent.
Bonus points for:
- Hands-on experience with service mesh and service-to-service networking, such as Linkerd or Amazon VPC Lattice.
- Experience operating scalable database technology, such as MySQL, Postgres, or DynamoDB.
- Designing developer platform abstractions for internal teams, such as paved-road service toolkits and production readiness frameworks, that measurably improved usability and productivity.
- Helping build AI-assisted operations tools, such as auto-remediation or AI-assisted diagnosis, rather than only using them.
- Operating highly available, multi-region services in a large SaaS environment, including capacity planning and performance optimization at scale.
- Experience in a security, identity, or other high-trust product environment.
What you can expect:
- Set the multi-year technical strategy and architecture for Infrastructure Services, working with directors and senior engineering leadership to shape roadmap and investment decisions, including build versus buy.
- Define the patterns, standards, and guardrails across compute, network and edge, and stateful services that internal teams depend on for years.
- Represent Infrastructure Services in cross-organization reviews with product engineering, security, and finance, and serve as the senior technical voice for the platform.
- Serve as an escalation point for major incidents, and drive organization-wide improvements to incident management, reliability targets, and disaster recovery.
- Lead cost, capacity, and efficiency strategy for our cloud footprint, with measurable goals.
- Drive adoption of automation and AI-assisted operations to reduce toil across the organization.
- Mentor Staff and Senior engineers, raise the bar on design review and engineering practice, and help us hire and develop the next generation of infrastructure leaders.
USA-based roles only: The annual base salary for this role is between $230,000 USD and $334,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $202,000 CAD and $293,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the Role
This position is 100% remote and will be based in the United States and Canada.
The Pipeline Programs Manager turns GitLab's pipeline targets into programs the field can run. You'll own execution of pipeline generation programs, including sales plays, PipeGen days, and run the hygiene checkpoints that keep pipeline data trustworthy. You'll also help surface the risks and upside behind our pipeline plan working across Sales, Marketing, Field Enablement, Sales Strategy, and RevOps.
What You'll Do
Execute global and regional pipeline generation programs, including codified sales plays and PipeGen days, against an established program calendar.
Coordinate in-quarter program delivery across regions and segments: timelines, owners, communications, and follow-through on action items.
Run weekly, monthly, and quarterly pipeline hygiene checkpoints, and report on adherence and trends with RevOps and Sales Strategy.
Partner with Marketing and Enablement to bring pipeline generation programs to the field with the right messaging, content, and training.
Work with the team on the GTM plan by identifying the drivers, risks, and upside that could move the pipeline numbers, and making them visible to decision-makers.
Give input on the design of sales plays, hygiene standards, and related incentives from what you see during execution.
Track program performance against success measures, and summarize what worked, what didn't, and what to change next time.
Coordinate global outbound program execution with Sales Development and sales leaders, and help bring it to regional and team levels at scale.
Identify process and systems improvements in Salesforce and reporting that increase metric visibility and reduce manual work, and work with RevOps and Systems to land them.
What You'll Bring
5+ Years experience in Sales, Sales Programs, Sales Operations, Revenue Operations, Field or Sales Enablement, or Marketing Operations, with a record of delivering programs on time and with quality.
Experience running cross-functional programs with operational rigor: multiple stakeholders, competing priorities, and clear follow-through.
Comfort working with pipeline data. You can use Salesforce and BI dashboards to spot gaps and explain what they mean. Basic SQL (Snowflake or similar) is a plus.
Understanding of the B2B sales funnel: pipeline creation, conversion, velocity, and hygiene.
Clear communication and presentation skills. You can explain a program or a risk to Sales leaders and to cross-functional partners.
Ability to influence without authority, earning trust and moving work forward across teams you don't manage.
Good judgment in a fast-moving environment. You move quickly, keep quality high, and know when to escalate.
Curiosity about how AI and automation can improve go-to-market execution.
Ownership mindset. You carry programs through to outcomes, not just activity.
Experience in a quota-carrying or sales role is a plus.
About the Team
The Pipeline Excellence team builds the pipeline engine that turns GitLab's growth targets into predictable, repeatable revenue outcomes. We set pipeline targets and the GTM plan, run the programs and cadence that keep the field moving, and turn pipeline data into recommendations on where to invest.
We work with Speed with Quality, so our cadence and standards let go-to-market teams move fast without sacrificing forecast accuracy. We hold an Ownership Mindset, meaning every stage of the funnel has a defined owner and standard. We measure ourselves on Customer Outcomes: pipeline health exists to drive real bookings and real customer relationships, not just activity. We work closely with Sales leadership, Sales Strategy, Marketing, Field Enablement, Sales Development, Finance, and Analytics, and we're scaling that engine for the agentic era.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$129,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana’s GTM organization is looking for a Director, Strategy & Planning. Reporting to our VP of Revenue Operations, you will work with a cross-functional team of stakeholders to define growth strategies, provide insights to business performance, and set the standard for data- driven decision making in GTM. Success in this role requires deep experience with consumption-based SaaS. You'll understand how customer adoption and usage translate into revenue over time, and use that understanding to guide GTM capacity, productivity, and investment decisions across Sales, SE, CX, SDR, and Partners. This is a hands-on leadership role with ownership of the planning agenda and the models behind it.
What you'll be doing:
Establish standard reports and tools to analyze business performance, help set operational targets, and drive planning processes with the Go-To-Market Operations team
Lead annual and long-range GTM planning, aligning revenue targets with hiring plans, territory coverage, and productivity assumptions
Develop revenue and capacity scenarios that account for usage variability, customer adoption, and expansion or contraction across cohorts, segments, and regions.
Work with Global and Regional Sales and Services leaders to evaluate strategic opportunities and/or transformational initiatives; New market evaluation, M&A integration, vertical planning, pricing, etc.
Become an expert in how our GTM data is captured, how it ties to underlying business processes, and how it impacts key metrics and reports.
Identify operational gaps in our reporting capabilities and/or inefficiencies in the planning process. Work with Analytics and Business Systems teams to build scalable solutions.
Help create the connective tissue across our internal stakeholders: Revenue Operations, Marketing, Finance, Data, and GTM leadership
Build scalable, self-service planning processes that improve consistency and reduce manual coordination across teams.
Advise GTM leadership on market segmentation, vertical performance, pricing scenarios, and territory strategy, presenting clear recommendations and tradeoffs.
Partner with Finance to align consumption-based revenue scenarios with workforce budgets and financial targets, reviewing performance and recommending adjustments as usage trends change.
Set priorities for the planning function and lead cross-functional initiatives with Data and Field Ops to close gaps in reporting and planning infrastructure.
Identify and implement AI-assisted approaches to consumption analysis, scenario development, and recurring reporting, partnering with data to validate results and improve planning efficiency.
What Makes You a Great Fit:
8+ years in GTM strategy and operations, sales planning, revenue operations, consulting, or a related analytical field, including experience leading a planning function or major cross-functional programs.
Demonstrated track record of strategic thinking and analysis--seeing over the horizon to identify opportunities, envision models, and strategic paths to capture opportunities, as well as spot emerging risks
Strong modeling and analytical skills – comfort with complex segmentation analysis and workforce planning
Excellent communication skills with executive audiences - explain “what it is”, “why it matters” and “what should we do” in terms of your data and analysis
Experience owning GTM planning through significant ARR and headcount growth at a SaaS company of comparable scale and complexity, including evolving capacity models, coverage strategies, and planning processes as the organization expands.
Experience in a Sales or GTM organization, and familiarity with common sales methodologies (MEDDPICC or MEDDIC) and models ( rep productivity, rep capacity, campaign influence, and quota modeling)
High comfort with ambiguity. You identify the right priorities and put in the hard work without need for external motivation
You think critically and creatively, continually reorienting to obstacles to define a better way to achieve our goals.
Bonus Points For:
Previous experience in open source
Experience with Grafana, Tableau or other analysis/BI tools.
Familiarity with Salesforce CPQ, Zuora, or other CPQ / Q2C / subscription management tools.
Familiarity with marketing automation (Marketo) or sales productivity tools (Outreach, Clari, People.ai).
Familiarity with SQL or similar database querying language (you won’t be deep in SQL, but helps to have heard of a LEFT JOIN).
Experience applying generative AI, predictive analytics, or AI-enabled automation to improve GTM planning, forecasting, and reporting, with sound judgment in validating outputs and underlying assumptions.
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $
230,000
- $275
,000
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
USA - New York
Oakland, California, United States, AMER
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УдалённоExcellent communication skills, with the ability to work effectively with partners, expansion teams and engineers across time zones in a remote environment
УдалённоBangalore, India; Excellent communication skills, with the ability to work effectively with partners, expansion teams and engineers across time zones in a remote environment
УдалённоYerevan, Armenia; Excellent communication skills, with the ability to work effectively with partners, expansion teams and engineers across time zones in a remote environment
УдалённоBuenos Aires, Argentina; Excellent communication skills, with the ability to work effectively with partners, expansion teams and engineers across time zones in a remote environment
УдалённоMadrid, Spain; Barcelona, Spain; Excellent communication skills, with the ability to work effectively with partners, expansion teams and engineers across time zones in a remote environment
УдалённоLugano, Switzerland; Lausanne, Switzerland; Geneve, Switzerland; Chiasso, Switzerland; Berne, Switzerland; Excellent communication skills, with the ability to work effectively with partners, expansion teams and engineers across time zones in a remote environment
УдалённоUnited Kindom, United Kingdom; Excellent communication skills, with the ability to work effectively with partners, expansion teams and engineers across time zones in a remote environment
УдалённоseniorEuropean Union; Moldova; Latvia; Albania; North Macedonia; Slovakia; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; Ukraine; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
География найма не уточнена
УдалённоseniorEuropean Union; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Turkey; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; Ukraine; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
УдалённоseniorRemote (United States | Canada)
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only