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Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Sweden About the Role Cloudflare’s Forward Deployed Engineers (FDEs) operate at the intersection of product engineering and customer impact. As an FDE, you will be embedded within one of Cloudflare’s most strategic global customers, working side-by-side with their engineering teams to build and deploy solutions using Cloudflare’s platform. Unlike traditional Solutions Architects or consultants, you will write production code, shape technical architecture, and directly influence how Cloudflare products are used at massive scale. You will operate as a technical extension of both organizations - helping the customer ship faster while surfacing real-world product insights back to Cloudflare engineering. Responsibilities This role is ideal for engineers who want to: Stay deeply technical Work on real production systems Influence product direction Build long-term partnerships with world-class engineering teams Deep Technical Embedding: Serve as the dedicated, long-term technical partner within a strategic customer’s engineering organization, operating as a trusted extension of their team. Production-Level Engineering: Design, build, and deploy production-ready code and configurations directly into customer infrastructure using the Cloudflare platform. Technical Accountability : Own the account's technical success across the entire Cloudflare portfolio. Serve as the primary technical point of contact, with other Cloudflare technical resources taking direction from your technical strategy for the account. Operational Integration: Participate in customer engineering rituals, including daily standups, design reviews, and real-time incident response. Platform Advocacy & Adoption: Identify opportunities to accelerate the adoption of Cloudflare services, unlocking new capabilities across the customer’s tech stack. Platform Breadth & Depth : Deep technical competence in building production applications on a modern stack, combined with the willingness and ability to go deep on all Cloudflare product areas. From Workers to security, networking, and observability. Feedback Loop & Product Influence: Surface real-world edge cases and product gaps directly to Cloudflare’s Product and Engineering teams to influence the developer platform roadmap. Strategic Relationship Management: Establish and maintain trusted technical relationships with senior leadership (Staff+ engineers, Directors, and VPs). On-Site Presence: Maintain a regular on-site presence at customer locations to foster deep collaboration and cultural alignment. Desirable Skills, Knowledge, and Experience At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply. Proven Engineering Pedigree: 7+ years of professional software engineering experience. You are a builder at heart, with a track record of delivering production-grade systems, not just advising on them. Languages: You are experienced with modern languages like TypeScript, Rust, Golang. Production Ownership & Operational Maturity: You have owned mission-critical services with real-world users. You understand the gravity of on-call rotations, the urgency of incident response, and the architectural rigor required to maintain "five nines" uptime. Active Practitioner: You are currently in the IDE. You have a "ship-first" mentality and maintain a high velocity, staying current with modern frameworks, languages, and deployment patterns. Full-Stack Architectural Depth: Broad technical fluency across the entire stack—from frontend performance and backend logic to database optimization and distributed infrastructure. AI-Native Development: You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery. Systems Design & Strategic Thinking: Ability to decompose complex business requirements into scalable, resilient technical architectures. You can visualize the "big picture" without losing sight of the implementation details. Cloud Ecosystem Fluency: Deep experience with at least one major cloud provider (AWS, GCP, or Azure), including an understanding of serverless, networking, and security primitives. High Agency & Navigating Ambiguity: You are a self-starter who thrives in "zero-to-one" environments. You don't wait for a ticket; you identify the problem and own the solution from end-to-end. Executive Presence: Comfortable engaging in high-stakes technical and strategic discussions with VP-level stakeholders, with the ability to translate complex engineering trade-offs into business impact. Bonus Points Direct experience building on Cloudflare Workers, or the broader Cloudflare Developer Platform. Previous experience at a fast-paced startup or in a customer-facing engineering role where you operated directly within a partner’s codebase. A visible public profile, including open-source contributions, technical blogging, or speaking engagements at industry conferences. Compensation For Sweden based hires: Estimated annual salary is between SEK 760,000 - SEK 1,240,000. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: United States; South Carolina; New England; Atlanta; North Carolina; New York; Boston; Florida Workplace: Remote ABOUT THE ROLE Cyberhaven is looking for a Technical Account Manager to be the technical quarterback for our customers. You will own the full technical picture of each account: how Cyberhaven is architected and deployed, how it integrates with the customer's environment, how it is performing, and whether it is delivering the outcomes the customer bought it for. You will be the trusted technical advisor to Security, IT, and customer operations teams, and the connective tissue between those teams and Cyberhaven's Product, Engineering, and Customer Success organizations. You will develop deep expertise in Cyberhaven's reimagined Agentic Data Security platform, including its inner workings, data lineage model, endpoint agents, and integrations. You will learn how our customers use it to mitigate data loss threats across their organizations. You are passionate about technology, naturally curious, and driven to exceed customer expectations. You take proactive ownership, anticipating issues before they surface, guiding customers toward best practices, and driving adoption and long-term value. When a problem needs engineering support, you own the escalation, bring a clear reproduction and technical context, and coordinate internally to full resolution. Technical depth, a strong client focus, and experience with SaaS-based security products and endpoint agents (Windows, macOS, and Linux) are required. You will report to the Manager of Technical Account Managers. WHAT YOU’LL DO - Own the technical relationship - Act as the technical owner of assigned accounts, with end-to-end knowledge of each customer's architecture, deployment, configuration, policies, and integrations. - Partner with customers and our Customer Experience teams through onboarding and rollout, including agent deployment strategy, policy design, and phased adoption plans. - Build and maintain strong relationships with stakeholders across your book of business. Manage expectations and ensure stakeholder satisfaction. - Run regular check-ins and business reviews that cover technical health, adoption, risk, and goals. Raise emerging concerns before they escalate. BE PROACTIVE - Monitor account health, agent coverage, and usage patterns. Identify gaps, misconfigurations, and underused capabilities, and recommend optimizations. - Create and drive technical success plans that align customer objectives with Cyberhaven capabilities and deliverables. - Guide customers through upgrades, new feature rollouts, and environment changes (OS releases, MDM/GPO changes, network or infrastructure changes) to avoid disruption. - Advise customers on integrations with adjacent technologies such as SIEM, SOAR, and UEBA to extend the value of their deployment. - Stay current on industry trends and security best practices, and bring them to customers. RESOLVE AND ESCALATE - Analyze, troubleshoot, escalate and resolve complex technical issues across endpoint agents, cloud and SaaS integrations, and platform configuration. - Reproduce customer issues and document clear steps to replicate for Engineering and Development. - Serve as the internal and external point of contact on critical escalations. Drive prioritization with support engineering and keep customers informed through resolution. - Perform root cause analysis and drive preventive follow-ups so issues do not repeat. BE THE VOICE OF THE CUSTOMER - Coordinate customer feedback and feature requests to Product Management, Development, and Operations, with the technical and business context behind them. - Work cross-functionally as the expert on the Customer. - Collaborate with Customer Success and Sales on renewals, expansions, and risk mitigation, providing technical input and account insight. - Develop and maintain knowledge base articles, playbooks, and best-practice resources. WHO YOU ARE - 3+ years of hands-on EDR/DLP endpoint experience. - Expertise with DLP, Insider Threat, and CASB solutions. - 3+ years in a Technical Account Management, Solutions/Sales Engineering, Professional Services, Technical Support, or similar customer-facing technical role. - Demonstrated ability to own customer technical outcomes from implementation through steady-state operation, and to understand a customer's architecture and environment end-to-end. - Hands-on experience deploying, supporting, and troubleshooting SaaS-based security and/or endpoint agent technologies. - Proven experience resolving escalated technical customer issues and working directly with engineering teams. - Strong organizational and planning skills, with the ability to manage multiple accounts and priorities, set timelines, track progress, and maintain clear documentation (success plans, project plans, status reports). - Excellent verbal and written communication skills (English), including the ability to engage both hands-on practitioners and executive stakeholders. - Practical knowledge of networking, security products, and enterprise network infrastructure. - Deep knowledge of Windows, macOS, and Linux, including SCCM, GPO, Intune, registry configuration, PowerShell scripting, MDM, application management, and basic terminal skills. - Software debugging skills: reading and searching logs (Windows, macOS, Linux, and Google Kubernetes Engine), running diagnostic scripts, and process management. - Knowledge of system software design (services, drivers, agents). - Based in EST timezone to support our customers. DESIRED - Familiarity with adjacent technologies that Cyberhaven integrates with (SIEM, SOAR, UEBA). - Prior experience as a TAM or in a similar proactive, account-owning role at a security or SaaS company. - Background in L2/L3 or Escalation Engineering for EDR or DLP tools. This is a plus, not a primary requirement. Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It. Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe. AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking. Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: United States About SingleStore SingleStore delivers a real-time, distributed SQL database that unifies transactional and analytical workloads. Our engineers build cloud-native software for some of the world’s most demanding data-intensive applications, working in a fast-moving environment where teams own their work end to end and partner closely across Product and customer-facing organizations. About the Flow team SingleStore Flow is an enterprise data migration and integration product that helps customers move data into SingleStore reliably and at scale. The team builds the systems that support schema transfer, bulk data loading, real-time Change Data Capture (CDC), large-table migrations, and a native experience in SingleStore Helios. Flow spans Java-based engines, source and destination connectors, database internals, performance and memory management, Helios services and APIs, observability, test automation, Flow AI Agent and signed production release delivery. The product works across heterogeneous database environments, including MySQL, PostgreSQL, Oracle, SQL Server, MongoDB, SAP HANA, Snowflake, Salesforce, and SingleStore-as-a-source. Position Overview We are looking for a Staff Engineer to provide technical leadership for Flow’s end-to-end data path from source systems and CDC through migration engines, APIs, Helios, and the customer experience. This is a hands-on individual contributor role with broad technical influence. You will own major architectural decisions, lead strategically important and release-defining initiatives, solve complex reliability and data-consistency problems, and help the team build durable systems that customers can trust with their most important migrations. You will remain close to the code while raising the technical bar for design, testing, observability, operational excellence, and AI-assisted engineering. The ideal candidate is a systems-minded engineer who enjoys working across product boundaries, can move comfortably between architecture and implementation, and knows how to turn difficult customer problems into scalable product improvements. What you’ll do Set technical direction for significant areas of Flow, including the migration engines, CDC pipeline, schema evolution, large-table migration, source-to-target data correctness, Flow APIs, Helios integration, and agent-assisted migration workflows. Lead the design and delivery of large, complex, release-defining projects from problem definition through production rollout. Make pragmatic architecture and build-versus-defer decisions that balance customer value, reliability, performance, maintainability, and delivery speed. Design and implement production-quality software while remaining hands-on in the codebase. Solve difficult, ambiguous problems involving data consistency, replication, schema drift, throughput, memory use, concurrency, failure recovery, and backward compatibility. Establish a high bar for technical design, code quality, testing, observability, security, and operational readiness. Drive root-cause analysis for customer-impacting issues and ensure that incidents result in durable fixes, better tests, improved diagnostics, or clearer operational safeguards. Improve the team’s ability to operate Flow in production through runbooks, dashboards, release discipline, incident response, and shared ownership of service health. Partner closely with Product Management, Engineering, Support, Solutions, and customers to translate real-world migration requirements into robust technical solutions. Mentor engineers, lead design and code reviews, distribute technical context, and help develop the next generation of technical leaders. Create clear technical documentation that makes architecture, APIs, customer journeys, trade-offs, and operational procedures understandable to the broader engineering organization. Advance AI-native development practices and agentic capabilities that improve engineering productivity and make customer migrations more self-serve. Required skills and experience Significant professional experience building and operating production software, typically 10+ years, or equivalent depth of experience and impact. Expert-level experience with Java including the ability to debug and improve complex, long-lived enterprise-grade codebases. Experience using JDBC with one or more databases, including working with SQL metadata, SQL datatypes, schema information, database-specific behavior, connection pooling, SQL execution, Apache Avro, Protocol Buffers, or similar serialization and integration technologies. Strong understanding of databases and data-intensive systems, including transactions, replication, indexing, connection management, and data consistency. Deep experience with MySQL and PostgreSQL Experience with Java performance engineering, including concurrency, thread pools, garbage collection, memory pressure, or back-pressure Hands-on experience with Change Data Capture or comparable streaming and replication technologies, such as database logs, logical replication, change tracking, checkpoints, or offsets. Demonstrated experience designing reliable, scalable distributed systems where correctness, performance, and availability matter. Experience with cloud-native services and container orchestration, preferably Kubernetes. Track record of leading large technical initiatives and making architecture decisions across team or functional-area boundaries. Strong testing discipline, including unit, integration, end-to-end, regression, performance, and failure-mode testing. Experience investigating production issues, writing root-cause analyses, and converting operational learnings into engineering improvements. Experience with observability, profiling, metrics, distributed tracing, and production dashboards. Excellent written and verbal communication, with the ability to explain complex technical decisions to engineers, product partners, and customer-facing teams. Demonstrated ability to mentor engineers and influence outcomes without relying on formal authority. Bachelor’s or Master’s (preferred) degree in Computer Science or a related field, or equivalent practical experience. Preferred qualifications Additional experience with one or more of Oracle, SQL Server, MongoDB, SAP HANA, Snowflake, Salesforce, or SingleStore. Experience with schema evolution, schema-drift detection, datatype mapping, large-table migration, table slicing, throughput tuning, or zero-downtime data movement. Experience building APIs or full-stack product surfaces using Go, TypeScript, React, GraphQL, gRPC, or Kubernetes-native services. Experience building agentic applications, AI-assisted developer workflows, or systems that use LLMs to plan, diagnose, or automate operational tasks. Experience working directly with enterprise customers or customer-facing engineering teams on complex data or infrastructure problems. SingleStore delivers our cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv. Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people. To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company. SingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses. Our benefits package for this role includes: stock options, flexible paid time off, monthly three-day weekends, 14 weeks of fully-paid gender-neutral parental leave, fertility and adoption assistance, mental health counseling, 401(k) retirement plan, and rich health insurance offerings—including medical, dental, vision and life and disability insurance. SingleStore’s base salary range for this position is: $160,000 - $210,000 USD. For candidates residing in California, please see our California Recruitment Privacy Notice . For candidates residing in the EEA, UK, and Switzerland, please see our EEA, UK, and Swiss Recruitment Privacy Notice . ENG000526

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Director of Embedded Software Engineering to lead our Firmware organization and the embedded software at the core of every WHOOP device. This leader will set the technical and organizational direction for Firmware, develop engineering managers and senior technical leaders, and ensure the organization delivers reliably across an ambitious roadmap of new products, platform investments, and continuous improvements to products already in the field. Firmware sits at the intersection of WHOOP’s hardware, sensing, algorithms, mobile software, manufacturing, and member experience. This role will lead multiple teams responsible for building stable, accurate, and power-efficient firmware platforms that operate continuously in highly constrained wearable devices. You will translate business and product priorities into clear technical strategies, build an organization capable of executing at scale, and strengthen the processes and platforms through which WHOOP develops and delivers firmware. RESPONSIBILITIES: - Lead and scale multiple Firmware teams with clear ownership and accountability, hiring and developing engineering managers, technical leaders, and senior individual contributors. - Set the multi-year strategy for firmware in alignment with product and business priorities. - Own predictable delivery across new products, platform investments, and sustaining work. - Raise the firmware development and quality bar through strong planning, architecture and design reviews, CI/CD, automated testing, validation, release practices, and field feedback. - Guide system architecture and major technical decisions that account for tradeoffs across member experience, power, performance, quality, cost, schedule, and long-term platform health. - Partner across Hardware, Sensor Intelligence, Algorithms, Mobile, Product, Manufacturing, Quality, and Program Management to bring products from concept through production and continuous improvement. - Establish meaningful engineering metrics and adopt tools and AI-enabled practices that improve quality and productivity. QUALIFICATIONS: - Proven experience leading multiple firmware or embedded software teams through engineering managers and senior technical leaders. - Extensive experience shipping firmware for high-volume, constrained products. - Deep technical fluency in C/C++, RTOS-based architectures, microcontrollers, device drivers, connectivity, low-power systems, and hardware-software integration. - Track record of setting firmware architecture and improving development practices, including planning, design reviews, CI/CD, automated testing, release management, and quality measurement. - Strong communication and leadership skills, with the ability to align Product, Hardware, Algorithms, Manufacturing, and senior leaders around clear priorities and decisions. - Bachelor’s or advanced degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field, or equivalent professional experience. Experience developing battery-constrained wearable products, physiological sensing systems, or other products in which firmware directly affects data accuracy preferred. - Familiarity with embedded security, secure boot, over-the-air updates, device identity, and production provisioning preferred. - Experience scaling engineering organizations in a high-growth environment and working with global suppliers or contract manufacturers preferred. Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.   This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $220,000-$245,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.   Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.

Location: Remote - US About the Job: LaunchDarkly is looking for a Director, People Operations to lead the operating model, service delivery, and continuous improvement of People Operations and Talent Acquisition operations across the employee and candidate lifecycles. Reporting to the Senior Director, People Operations, you will lead a connected portfolio spanning global People Operations, Talent Acquisition Operations, employee and candidate experience, compliance-related workflows, operational governance, and team capability for a growing global company. You will translate business and People priorities into clear ownership, scalable processes, strong controls, and a reliable operating rhythm. This role will work in close partnership with the Director, People Programs, Systems & Analytics. The Director, People Operations will own operational outcomes, service delivery, process execution, and stakeholder partnership. The Director, People Programs, Systems & Analytics will own managing the strategy and roadmap for People programs, systems, analytics, AI, data governance, and change enablement. Together, these leaders will create a practical, integrated People operating model that is trusted by employees, candidates, managers, HRBPs, and business leaders. Responsibilities: People Operations Leadership Establish the global People Operations operating model across the employee lifecycle, including onboarding, offboarding, employee data changes, employment documentation, employee support, contingent workforce processes, international operations, and related service delivery. Manage the activities of the People Operations and Talent Acquisition Operations teams, creating clear expectations, effective prioritization, strong collaboration, and a culture of ownership and continuous improvement. Establish service standards, escalation paths, operating rhythms, and ownership models that make it easy for employees, managers, HRBPs, and cross-functional partners to get the right support. Own operational readiness and execution for policies, compliance-related workflows, employment agreements, audits, immigration and mobility processes, accommodations, background checks, and other high-risk employee lifecycle activities in partnership with Legal and relevant subject-matter experts. Improve the consistency, quality, and equity of the employee experience across U.S. and international processes while accounting for local requirements and operational complexity. Build scalable documentation, self-service resources, controls, and standard operating procedures that reduce avoidable manual work and improve accuracy. Manage key People Operations vendors and partnerships, including service quality, contracts, issue resolution, risk management, and performance against expectations. Serve as an escalation point for complex People Operations issues, using sound judgment, discretion, and a strong understanding of employee trust and business risk. Talent Acquisition Operations Establish the operating model for Talent Acquisition Operations, including recruiting intake, role setup, approvals, job posting workflows, interview coordination, interview loop management, candidate communications, offer process support, and recruiting operations reporting. Partner with Talent Acquisition leadership to improve recruiter and coordinator capacity, operating discipline, candidate experience, hiring-manager partnership, and consistency across recruiting workflows. Establish clear ownership and service standards across recruiting operations, including intake quality, scheduling, interview readiness, candidate handoffs, and offer-to-onboarding transitions. Identify opportunities to simplify and strengthen Greenhouse and connected recruiting workflows in partnership with the Director, People Programs, Systems & Analytics and technical partners. Support scalable recruiting programs, vendor management, executive recruiting operations, contingent recruiting processes, and other Talent Acquisition priorities as the business evolves. Use recruiting and operational signals to surface bottlenecks, clarify tradeoffs, and recommend improvements to hiring velocity, quality, candidate experience, and team capacity. Partnership with People Programs, Systems & Analytics Partner with the Director, People Programs, Systems & Analytics to maintain one integrated roadmap across People Operations, Talent Acquisition Operations, People programs, systems, analytics, and AI. Translate operational pain points and stakeholder needs into clear requirements, process improvements, system enhancements, reporting needs, and measurable outcomes. Jointly define operating metrics, service-level expectations, data requirements, and success measures for employee and candidate lifecycle processes. Ensure new systems, workflows, programs, and automation are operationally sound, documented, adopted, and supported after launch. Partner on data quality, process governance, access controls, reporting definitions, and responsible use of automation and AI involving employee or candidate information. Create a disciplined operating rhythm for prioritization, dependency management, risk review, decision-making, and communication across the People portfolio. Cross-functional Partnership and Change Partner closely with HRBPs, Recruiting, Finance, Legal, IT, AppEng, TechOps, Payroll, Workplace, Internal Communications, and external vendors to deliver reliable People and Talent processes. Lead change adoption for operational changes, including stakeholder alignment, communications, training, readiness, issue management, and post-launch improvement. Bring structure to ambiguous work, identify root causes, and make practical decisions that balance employee experience, candidate experience, compliance, speed, scalability, and cost. Represent People Operations and Talent Acquisition Operations in cross-functional planning, business reviews, and executive discussions. Build strong relationships with business leaders and managers so People processes are understood, usable, and aligned to business needs. Qualifications: 15+ years of experience in People Operations, HR Operations, Talent Operations, shared services, or a similarly complex People function, including 5 years leadership experience across both employee and candidate lifecycle operations. Demonstrated success designing or scaling a global People Operations or Talent Acquisition Operations operating models at both small as well as medium-to-large sized companies. Experience leading and developing teams across multiple operational disciplines, with a track record of creating clarity, accountability, and strong service delivery. Strong understanding of employee lifecycle operations, recruiting operations, HR compliance, employee data, HR systems, recruiting systems, and cross-functional dependencies. Experience with Greenhouse or an equivalent recruiting system, including workflows, approvals, reporting, integrations, or process improvement. Experience improving operational controls, documentation, self-service, service delivery, data quality, and process consistency at scale. Experience designing, managing, or improving integrations across HR systems and connected People tools to support reliable data flows and scalable operations. Experience partnering effectively with Legal, Finance, IT, Payroll, HRBPs, Recruiting, and business leaders on sensitive or high-impact work. Sound judgment when handling confidential employee and candidate information, compliance-related matters, escalations, and employee experience risks. Strong program management, prioritization, change leadership, written communication, and executive communication skills. Ability to use data and operational metrics to diagnose issues, set priorities, measure outcomes, and communicate recommendations. Willingness to remain close enough to the work to understand process details, remove barriers, and personally solve complex problems when needed. About You: You are a thoughtful, service-oriented People leader who combines operational discipline with empathy and care. You create clarity in complex environments and are comfortable making decisions when ownership, process, or information is incomplete. You see the connections between People Operations, Talent Acquisition, systems, data, compliance, and employee experience. You are hands-on enough to understand how work gets done and strategic enough to build a model that scales. You build trust through sound judgment, transparency, follow-through, and respect for confidential information. You are collaborative and pragmatic, with a strong instinct for root-cause analysis and continuous improvement. You care about creating consistent, equitable, and people-centered experiences for employees, candidates, managers, and internal partners. What Success Looks Like: People Operations and Talent Acquisition Operations have clear ownership, service standards, escalation paths, and operating rhythms. Employees, candidates, managers, HRBPs, and business leaders experience more consistent, responsive, and equitable support. Core employee and candidate lifecycle processes are documented, measurable, scalable, and supported by appropriate controls and self-service resources. People Operations and Talent Acquisition Operations teams are engaged, capable, and organized around the highest-value work. Greenhouse and connected workflows support a reliable, efficient, and high-quality recruiting experience in partnership with the People systems function. The People team has a clear, integrated roadmap across operational execution, programs, systems, analytics, and AI, with well-managed dependencies and decisions. Operational risks, data-quality issues, manual work, and process fragmentation are identified early and reduced over time. People leaders and business partners trust the function to deliver practical solutions, communicate clearly, and follow through on commitments. Pay: Target pay ranges based on Geographic Zones* for Level M4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270* Zone 3: All other US locations - $163,000 - $224,070** All Zones Inclusive of a 15% Bonus Target LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with candidate needs. Exact compensation may vary based on skills, experience, and location. Restricted Stock Units, health, vision, dental, and mental health benefits are provided in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Department overview: IEE is the central support organisation for UK, Europe, Africa, the Middle East and Australasia, marketing PlayStation products in +100 countries. The Technical Services department is responsible for all returns and repair of PlayStation products across all SIEE Territories. This includes the collection of defective products from consumers and retailers, product screening and diagnosis, the repair, recovery or reuse of products received, and where required, the distribution of product back to consumers and retailers. The Technical Services department also manages all spare parts activities related to repair, the production of refurbished stock, and owns all relationships with Repair Centres, Swap Centres and Logistics Providers. What you’ll be doing: As Technical Product Support Engineer you will be responsible for the ongoing support of our repair centre operations partners in Europe, Africa, Middle East and Australia.  You will provide technical and engineering support, manage the development and implementation of repair improvement initiatives, work with our HQ and wider team on the introduction of new models, new diagnostic tools and equipment, and will track and manage partner performance via a set of established quality and repair KPIs. You will have experience and/or qualifications in electronic engineering or manufacturing environments and will have hands on experience with electronic hardware products at component level. You will also have ideally worked within a high-volume repair centre or electronic manufacturing environment. This position is an office-based role at SIEEs head office which is located in Central London Key Responsibilities Provide continuous technical support to repair partners on all diagnostic tools, equipment & processes Cooperation with wider technical teams in solving technical and quality issues reported in the field Distribution & management of technical equipment (hardware and software) to repair partners, ensuring that this activity follows company security policy Provide technical guidance and support for new product introduction and launch Support implementation of new operational set up and maintenance of repair processes Review and distribute technical requirements to repair centres and ensure compliance Support users of internal bespoke applications and assist troubleshooting Provide training on new models, new equipment or techniques to our repair centres when required Drive process improvement initiatives with our repair partners and achieve KPI targets Work on repair centre efficiencies such as production flow, assembly (electrical/electronic & mechanical) and test (full system testing, analysis & fault finding) Prepare material for technical meetings and follow up on items Provide analytical ad hoc support where required What we are looking for: 2+ years of experience in an electronic engineering or manufacturing environment (or be a graduate with the necessary skills who is willing to learn on the job) Have a good understanding of software installation/configuration and interpreting error logs for troubleshooting purposes Understanding and interpretation of hardware faults at circuit board level and diagnostics Possess a good understanding of electronics equipment & tools Have a technical mind-set and enjoy solving technical problems Has experience troubleshooting electronic products and electronic embedded systems Has a technical background in predominantly hardware but also software Has experience introducing new technical equipment into an established repair environment Possess the ability to manage the distribution of latest firmware releases to the repair centres and on occasion test functionality releases internally before rolling them out Be confident, driven and proactive with the ability to prioritise work & deliver to deadlines Be motivated to work under own initiative and as part of a team Be able to work in a fast and efficient manner Be able to produce high-quality work with great attention to detail Be a fast an efficient computer user, with solid experience with MS Office Basic project management skills are desirable such as planning and monitoring progress Have an appreciation of data analysis and able to determine trends Useful Skills and Ability Knowledge of an additional European language, or experience of working in a multi-lingual environment Good technical understanding and ability to learn the use of new tools quickly Experience in the consumer electronics sector Strong financial acumen Experience in using Confluence web based application Experience in using Jira software application Benefits: Discretionary bonus opportunity Private Medical Insurance Dental Scheme 25 days holiday per year On Site Gym Subsidised Café Free soft drinks On site bar Access to cycle garage and showers Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Independence, Missouri, United States; United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. Why work at Nebius Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field. Where we work Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. Our teams bring together deep expertise across hardware, software, networking, data center infrastructure, and AI to build and operate the infrastructure behind large-scale GPU computing. The team You will build and lead the organization responsible for deploying and operating Nebius AI infrastructure at our Independence, Missouri campus. Your team will bring together data center IT operations, critical facilities, networking, logistics, operational readiness, and supporting functions. You will work closely with hardware, network, engineering, cloud, commercial, and corporate teams to bring compute capacity into service and establish reliable, scalable operations. The role We are seeking a General Manager, Data Center to lead the organizational build-out, hardware deployment, operational readiness, and ongoing performance of our gigawatt-scale data center campus in Independence, Missouri. This is an on-site leadership role with responsibility for the Independence campus. You will have autonomy to design the campus organization, select your leadership team, define reporting lines, and establish the operating model within agreed budgets and company standards. You will own operational readiness and campus performance across critical facilities and IT infrastructure, aligning people, systems, and service partners to deliver reliable customer capacity. The facility is currently under construction. You will partner with construction, engineering, and critical facilities teams to align facility completion, commissioning, and handover with hardware deployment and operational readiness. You will establish the operating team and coordinate GPU, server, network, and storage installation, integration, acceptance testing, and cloud readiness with the responsible technical teams and service providers. This role offers the opportunity to shape the operating practices that support Nebius as its AI infrastructure business grows. Your responsibilities will include: Organization Design and Leadership Design and build the campus organization, including functional leadership, building and shift coverage, reporting lines, and clear decision authority. Hire, lead, and develop directors, data center managers, and operations teams in partnership with Talent Acquisition and HR. Own the phased workforce plan, aligning recruitment, training, contractor support, and leadership coverage with hardware deployment, acceptance testing, and production milestones. Establish performance expectations, consistent technical competency standards, and succession plans that support reliable campus operations and sustained performance. Operational Deployment and Readiness Own the integrated operational readiness plan connecting facility completion and handover milestones, equipment delivery, hardware installation, network and storage integration, staffing, and customer service readiness. Coordinate with construction and facilities teams to verify power, cooling, and space readiness before deployment; manage dependencies and escalate gaps that could delay bringing capacity into service. Define operational acceptance criteria for the campus and deployed infrastructure, coordinate readiness and acceptance testing with technical owners, and accept or withhold operational handover against agreed requirements. Ensure trained teams, tested procedures, critical spares, asset records, monitoring, and vendor support are in place before production operations begin. Coordinate GPU, server, network fabric, storage, and cloud readiness with technical owners, and jointly confirm that released capacity can support customer workloads. Sequence hardware installation, integration, and production changes to protect live environments as additional compute capacity comes online. Campus Operations and Reliability Own end-to-end campus operations across critical facilities and IT infrastructure, delivering agreed uptime, performance, and service levels. Establish 24/7 coverage, maintenance governance, change control, incident command, root-cause analysis, and business continuity practices. Ensure clear responsibility across power, liquid cooling, controls, hardware, networking, and cloud interfaces; hold owners accountable for corrective actions. Use monitoring, automation, and performance reporting to improve deployment throughput, repair turnaround, reliability, and operating efficiency. Financial Capacity and Asset Management Own campus operating budgets, workforce costs, vendor expenditure, and forecasts within delegated authority; contribute to capital planning and investment priorities. Align power, cooling, rack space, equipment, and staffing capacity with deployment plans, and address constraints affecting customer commitments. Establish asset inventory, receiving, logistics, critical spares, repair, warranty-return, and secure disposition processes. Track budget variance, rework, delayed capacity, and operational losses; drive corrective actions and report financial impacts clearly. Partners, City Coordination, Safety and Executive Accountability Serve as the primary operational interface with utilities, infrastructure providers, equipment manufacturers, vendors, and service partners. Coordinate with City of Independence departments alongside Public Affairs and Legal on site readiness, permitting and inspections, utility interfaces, emergency preparedness, and ongoing operational matters; align external communications and commitments with the responsible teams. Hold providers accountable for safety, quality, delivery milestones, response times, and contractual service performance. Ensure safety, environmental, physical security, and applicable compliance requirements are implemented with the responsible specialists and corporate teams. Provide executive visibility into launch progress, workforce readiness, operating performance, financial forecasts, and risks requiring decisions. Operational Scalability and Leadership Development Develop repeatable deployment standards, staffing models, acceptance practices, and operating procedures that support the campus as compute capacity scales. Build leadership succession and delegation practices that sustain reliable operations and develop future infrastructure leaders. Share lessons and operational improvements with the broader Nebius infrastructure organization. We expect you to have: 10+ years of experience in data center, cloud infrastructure, or comparable mission-critical operations, including senior leadership responsibility. A track record of building and scaling organizations and leading managers across multiple technical and operational functions. Experience leading hardware deployment, infrastructure integration, operational acceptance, or major compute capacity expansion into production service. Strong understanding of critical facilities, including power and cooling, and how those systems affect IT availability and high-density compute operations. Leadership experience across compute, networking, storage, and infrastructure lifecycle management, with the technical judgment to coordinate specialist teams. Demonstrated ownership of operating budgets, workforce planning, vendor performance, and executive reporting. Experience leading incident response, change management, risk reduction, and service improvement in high-availability environments. The ability to exercise sound judgment, make decisions with incomplete information, address underperformance directly, and align stakeholders around clear outcomes. Ability to work on site in Independence, Missouri and provide visible leadership through deployment, launch, and ongoing operations. Nice to have: Experience in hyperscale, AI, GPU, or high-performance computing environments, including large-scale GPU deployments and high-density infrastructure. Experience with liquid-cooled environments and the operational interfaces between cooling systems, GPU platforms, and network fabrics. Experience managing multiple campuses or regional operations and transferring operating practices across sites. Experience building operating organizations and establishing processes during initial hardware deployment and the transition into production service. Experience using infrastructure automation, telemetry, and reliability data to improve capacity delivery and operating performance. Key employee benefits Health insurance: 100% company-paid medical, dental and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability and life insurance: Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $240,500 — $300,600 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: London, England, United Kingdom At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate  innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: The Customer Architect has a passion for fostering strong customer relationships and maximizing customer experience. This dynamic role combines industry expertise with technical knowledge to ensure customers achieve maximum value from our solutions. As a  Customer Architect, you will focus on Strategic Technical Alignment, Operational Excellence and Expedited Issue Resolution and customer advocacy. If you thrive on problem-solving, building strategic partnerships, and driving operational excellence, we want to hear from you! Job Duties and Responsibilities: Serve as the technical expert on Reltio platform capabilities for customers as they develop solutions aligning with the customer’s business needs. Present technical knowledge of architectural designs including integration approaches. Deliver workshops and advisory services to enhance customer technical understanding, promoting optimal product usage and alignment with Reltio’s best practices. Hands-on experience working technically with customer engineering (Support), Advanced customer engineering, and cross-functional teams. Manage customer portfolio of tickets,  resolutions, and product enhancement requests. Own dedicated escalation paths with customers, coordinating resources and driving timely resolution of tickets to exceed customer expectations. Act as a single point of contact for customer engineering issues. Stay at the forefront of industry trends and challenges and offer Reltio’s customers informed and proactive guidance. Ensure a seamless onboarding experience, setting the foundation for long-term customer satisfaction. Participate in customer engagement initiatives, including executive business reviews and CSAT/NPS surveys to cultivate strong partnerships. Advocate for customer needs, translating them into documentation and product enhancement requests. Deliver the highest quality customer/partner experience and engage in highly technical discussions. Ability to travel to customer sites upon request. Other duties and responsibilities as assigned. Skills You Must Have: Bachelor’s degree in computer science engineering or similar field of study. 5+ years of experience working in a technical support capacity. 5+ years of experience supporting enterprise products in a SaaS in a customer-facing role. 3+ years of experience with Public Clouds AWS/GCP/Azure and their services. 3+ years of experience with REST APIs and integration tools. 3+ years of experience with on-premise or cloud MDM solutions. Experience in observability and monitoring tools such as LogDNA, CloudWatch, etc. Experience interfacing directly with Product Management, and engineering teams to escalate and seek resolution on product issues as well as provide customer requirements for future product releases. Excellent reporting/analytical skills - experienced in developing dashboards with reporting technologies and influencing customers/partners by sharing action-oriented insights. Experience supporting both Enterprise-focused applications, preferably with a focus on data management, analytics, and big data platforms and technologies. Accountability - acceptance of responsibility and willingness to commit to and deliver measurable work and results. Excellent communication, problem-solving, risk management, and project management skills. Skills That Are Nice to Have: Prior experience working with data products within enterprise space. Prior experience working with Salesforce, Snowflake, GoogleBigQuery, etc. Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon, or London (Hybrid) About the Department Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a hugely successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization. About the Team We build the products that enable the next era of the Internet: making domains Readable , Discoverable , and Callable for autonomous AI agents. Here at Cloudflare, agentic discovery is a core part of our vision for the Agentic Internet . As AI agents change how humans and machines find, evaluate, and act on information, businesses need tools to control how they are represented and reached. We build capabilities that enable website owners to prepare their sites for agent interaction, test and observe how agents read their content, establish open interaction standards (like WebMCP and MCP), and create entirely new channels to reach agentic audiences. We are a cross functional group that communicates and collaborates regularly. We celebrate our achievements, support each other when we make mistakes, and hold each other and our work to a high standard. About the Role We are looking for a Software Engineer to join our Agentic Discovery team to build the core systems, protocols, and customer-facing tools powering agent-web interactions. In this role, you will design and ship scalable software across edge infrastructure, data pipelines, protocol layers, and developer tooling. You will work on cutting-edge standards like WebMCP, MCP, AEO, and agent-native controls that enable content owners to manage how autonomous AI agents find, parse, and safely execute tasks on their digital properties. What you'll do Design and ship production-ready services that enable customers to evaluate, test, observe, and measure how AI agents read, represent, and interact with their websites and applications. Build and maintain support for emerging agent protocols and integrations (MCP, MCP Apps, UCP, MPP, WebMCP). Implement fine-grained content controls (access management, licensing, auditing) and agent-native audience/business models (attribution, monetization, and analytics). Write clean, secure, well-tested code, advocate for end-user privacy, and help maintain high system reliability, performance, and documentation. Partner with software engineers, researchers, product managers, design engineers, and cross-Cloudflare stakeholders to take capabilities from concept to production. Desirable Skills, Knowledge, and Experience Strong software engineering and distributed systems fundamentals. Experience building and operating reliable, high-throughput production services. Solid understanding of HTTP, APIs, proxies, caching, web security, and web performance. Hands-on experience or deep interest in AI agents, tool calling, Model Context Protocol (MCP), or agent harnesses. Ability to rapidly prototype, evaluate architectural trade-offs, and ship solutions in a fast-moving, emerging technical domain. Strong written and verbal communication skills. Bonus Points Fluency in Rust (with a big plus for experience in async Rust) or TypeScript/JavaScript edge runtimes (e.g., Cloudflare Workers). Hands-on experience with search, Answer Engine Optimization (AEO), web crawling, or RAG platform engineering. Open-source contributions to agent frameworks, protocols, web standards, browser engines, or distributed systems projects. Past experience contributing to a major web framework, proxy, CDN infrastructure, or bare-metal backend cloud provider. Proven track record of debugging and resolving network-level and application-level performance bottlenecks. Understanding of cryptographic concepts (public-key encryption, digital signatures, hash functions) or privacy-preserving web protocols. Compensation Compensation may be adjusted depending on work location. ● For Portugal based hires: Estimated annual salary is between €54,000 - €75,000. The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: San Francisco Bay area About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. About this Role This role within the mid-market segment focuses on both the acquisition of new Territory accounts, as well as the expansion of existing customer accounts.  Within the mid-market segment, you will work a set of accounts in the territory sub-segments. The ideal candidate will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams. Key Responsibilities Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list. Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory. Engage in account mapping sessions with partners, including training new partners on our technology and GTM strategies. Developing scalable relationships with target partners, to expand partner ecosystem in a specific region. Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts. Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities. Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates. Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations. As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews. Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers. Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer. Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare. Requirements: 3+ years of direct B2B selling experience Strong interpersonal communication (verbal and written) and organizational skills Self-motivated; entrepreneurial spirit Comfortable working in a fast paced dynamic environment Bachelor's degree required Demonstrated analytical and quantitative abilities Software and system skills are a must (SFDC, Tableau, G-suite, MSFT suite) Examples of desirable skills, knowledge and experience: 5+ years in Software/SaaS/Security Sales & Channel management. Existing relationships and/or strong familiarity of the partner ecosystem in the region that they cover. Understanding of cloud infrastructure ecosystem and cloud security is highly preferred. Experience working in a start-up environment. Ability to travel up to 25% of the time. Technical competence strongly preferred. Compensation Compensation may be adjusted depending on work location. For Bay Area-based hires: Estimated annual salary of $244,000 - $336,000 This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity The role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon, or London (Hybrid) About the Department Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a hugely successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization. About the Team We build the products that enable the next era of the Internet: making domains Readable , Discoverable , and Callable for autonomous AI agents. Here at Cloudflare, agentic discovery is a core part of our vision for the Agentic Internet . As AI agents change how humans and machines find, evaluate, and act on information, businesses need tools to control how they are represented and reached. We build capabilities that enable website owners to prepare their sites for agent interaction, test and observe how agents read their content, establish open interaction standards (like WebMCP and MCP), and create entirely new channels to reach agentic audiences. We are a cross functional group that communicates and collaborates regularly. We celebrate our achievements, support each other when we make mistakes, and hold each other and our work to a high standard. About the Role We are looking for a Senior Software Engineer to serve as a technical anchor and become a subject matter expert on our Agentic Discovery team. In this role, you will define the architecture, core protocols, and multi-team standards powering the next generation of agent-web interactions. As a senior technical leader, you will shape product roadmaps, mentor engineers across Cloudflare, and write technical specifications that drive execution across multiple teams. You will drive engineering excellence across edge infrastructure, data pipelines, protocol layers, and developer tooling, ensuring systems are resilient and complexity is reduced for your peers. What You'll Do Architect and ship high-throughput, resilient production services that make web properties Readable (structured content transformation), Discoverable (indexing and AEO), and Callable (WebMCP, tool-calling APIs, Generative UI) for autonomous agents. Define emerging agent protocols and integrations (MCP, MCP Apps, UCP, MPP, WebMCP). Author architectural specifications and technical designs that guide engineering work both within and outside the ETI team. Partner directly with Product Management, customers and stakeholders to translate customer needs into technical requirements, clarify KPIs, and shape engineering roadmaps. Drive improvements in system health and observability. Lead complex incident responses, conduct post-incident retrospectives, and rearchitect systems to eliminate failure modes and minimize customer-escalation issues. Elevate the engineering process across Cloudflare through code reviews, technical mentorship, architectural governance, and candidate evaluation for engineering hiring. Desirable Skills, Knowledge, and Experience Experience designing scalable system architecture and setting performance metrics in a distributed environment. Experience writing technical specifications and leading cross-functional technical initiatives to completion. Deep understanding of HTTP, APIs, proxies, caching, web security, and performance bottlenecks spanning multi-service architectures. Hands-on experience and deep conceptual understanding of AI agents, tool calling, Model Context Protocol (MCP), or agent harnesses. Ability to partner with product managers and customers to navigate ambiguous problem spaces and iteratively deliver large-scale architecture. Experience mentoring junior and mid-level engineers, contributing to hiring, and driving improvements to engineering processes and incident response workflows. Bonus Points Fluency in async Rust or TypeScript/JavaScript edge runtimes (e.g., Cloudflare Workers) at scale. Active contributions to or leadership in open-source agent frameworks, protocols (e.g., MCP), web standards bodies, browser engines, or network proxies. Track record of resolving complex, multi-team production incidents and driving post-mortem recommendations to completion. Background in search engines, Answer Engine Optimization (AEO), web crawling at scale, or RAG platform engineering. Expertise in cryptographic protocols (public-key encryption, digital signatures) or privacy-preserving web architectures. Compensation Compensation may be adjusted depending on work location. ● For Portugal based hires: Estimated annual salary is between €66,000 - €91,000. The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Germany About us Constructor Labs is the research arm of Constructor Knowledge, based at Campus Ring 1 in Bremen, Germany. Our work is organized around three units: Knowledge Labs, Cyber Labs and Science Labs. We apply computing, software and robotics research to make scientists, teachers and students more effective, working with institutional partners that include CERN, NUS, Carnegie Mellon and Fraunhofer. Constructor Practice is the hands-on practice platform within the Constructor Technology learning suite, alongside Learn, Assess, Proctor, Schedule and Groups. It spans an unusually broad portfolio: curriculum-aligned virtual science labs; the evidence-based intervention products Calcularis (numeracy and dyscalculia), Grafari/Orthograph (literacy and dyslexia); and browser-based Software & IT and Coding labs for technical training. Shared capabilities include cloud-based hands-on environments with no installation, automated assessment and grading, group assignments and instructor assistance, LMS integration, and learner analytics and dashboards. The product is in production across three distinct markets. Higher education and research, schools and public education authorities, and corporate and vocational training. The platform operates under GDPR, FERPA, COPPA and SOPIPA commitments. About the Role You will own Constructor Practice content portfolio of products (currently includes Practice: Science Labs and Practice: Schools Math and Literacy with future extension to other disciplines) end to end: strategy, roadmap, commercial performance and delivery. This is a lead product management position with full accountability for the product line rather than for a single feature area or squad. The scope is wider than a conventional PM role. You will sit in front of clients during presales, shape the go-to-market with sales and marketing, define the roadmap across a portfolio serving three different buyer types, and work with product owners and engineering to bring releases in on time and on budget. Where the product line needs something that has no owner, it is yours. Practice has an established customer base and a portfolio that has grown through acquisition and expansion into markets with little in common: a Swiss canton buying dyscalculia intervention for primary schools has almost nothing in common with Acronis training its partner ecosystem. Bringing coherence to that portfolio, deciding what to invest in, what to standardize and what to retire, is the central problem of this role. Reporting and scope Reports to: Head of SI and Edu, Constructor Labs. Level: Lead Product Manager. You will lead the product team including product owners, engineers and subject matter experts, with a view to building a larger product team as the line grows. Product surface: all Constructor Practice content products, namely Science Labs, Calcularis, Grafari/Orthograph, Software & IT and Coding, in cooperation with the shared platform layer covering assessment, analytics, LMS integration and deployment. Markets: higher education and research institutions, schools and public education authorities, and corporate and vocational training providers. Interfaces: engineering and product owners, presales and sales, marketing, customer success and support, Constructor Tech engineering and product teams, Nexademy content team, Constructor Labs research, and Constructor Labs Solutions as an integration channel. The role is both outward and inward facing. You are expected to be in client conversations and in sprint reviews in the same week, and to carry what you learn in one into the other. Duties & Responsibilities : Product strategy. Set the direction for Practice across its three markets: where to invest, where to standardize on shared platform capability, and where a module should be sustained rather than developed. Maintain a defensible view of the competitive position against virtual lab providers, intervention software and hands-on technical training platforms. Roadmap and prioritization. Own a published roadmap with a clear rationale for sequencing, balancing client commitments, platform debt, regulatory requirements and new capability. Say no in a way that holds up, and keep the roadmap current as commitments change. Discovery and requirements. Work directly with teachers, learning designers, lab administrators, IT staff and corporate training leads to establish what the product needs to do. Translate that into specifications, acceptance criteria and measurable outcomes rather than feature lists. Delivery with engineering. Work with product owners and development teams through planning, sprint reviews and release. Hold scope, schedule and budget together, escalate early when one of the three has to give, and make the trade-off explicit rather than absorbing it quietly. Presales support. Act as the product authority in qualified opportunities: demonstrations, solution design, technical objection handling, RFP and tender responses, security and compliance questionnaires. Judge which client-specific requests are viable and which are not. Go-to-market. Own positioning, messaging and the launch plan for each release and module, working with marketing and sales enablement. Produce the materials that let the sales team sell Practice without you in the room. Client relationships. Run a regular cadence with reference and strategic accounts, gather structured feedback, manage expectations on committed features and turn successful deployments into case studies and references. Pricing and commercials. Own the pricing and packaging model across modules and market segments, with input on licensing, bundling within the Constructor learning suite, and the commercial terms of custom work. Compliance and trust. Keep the product aligned with GDPR, FERPA, COPPA and SOPIPA obligations and with accessibility requirements, working with legal and security. Child-facing products in public education carry a higher bar, and meeting it is part of the roadmap. Performance measurement. Instrument the product, track adoption, engagement and learning outcomes, and use the evidence to decide what to build next and what to stop. Qualifications & Experience: Product ownership at scale. Five or more years in product management, including at least three owning a B2B SaaS product line with revenue accountability rather than a single feature area. Education or adjacent domain. Experience with EdTech, assessment, e-learning, corporate L&D tooling or another domain where the buyer, the administrator and the end user are three different people with different measures of success. Delivery discipline. A track record of shipping on committed dates and budgets with agile teams, working through product owners and engineering leads, and managing the scope conversations that make that possible. Commercial fluency. Comfort in front of clients and in presales, with the ability to run a demonstration, defend a roadmap position and contribute to pricing and packaging decisions. Technical credibility. Enough depth in cloud platforms, LMS integration standards such as LTI and SCORM, APIs and analytics to hold your own with engineering and with a client's IT team, without needing to write the code yourself. Evidence-based decisions. Fluency with product analytics and experimentation, and the judgement to distinguish a signal worth acting on from a loud customer. Portfolio judgement. Experience managing several products or modules at once, and a willingness to make and defend investment and retirement decisions. Languages. Business-fluent English. German is a bonus, given the Swiss, German and Austrian school and public-sector customer base. Communication. Written and verbal clarity with audiences ranging from a primary school teacher to a university CIO to a development team. Nice to have Experience with virtual labs, simulation environments or browser-based development and IT training environments. Background in special educational needs, learning intervention or evidence-based pedagogy, particularly dyscalculia or dyslexia support. Familiarity with public-sector education procurement in DACH, including cantonal and Länder-level buying. Experience with student data privacy regimes (GDPR in an education context, FERPA, COPPA, SOPIPA) and WCAG accessibility conformance. Prior work in a group structure where a product is sold both directly and through an integration or services channel. A background in teaching, instructional design or learning science. What we offer A product line with an established base , in production with universities, public education authorities and corporate academies across Europe and beyond. Genuine end-to-end ownership , from strategy and pricing through to release, without the role being split across a commercial owner and a delivery owner. Access to our researchers , including principal investigators and education methodologists from Constructor Labs, and the ability to route applied research questions into the Labs. Salary and annual bonus tied to the product line's commercial and delivery targets. The band is competitive for a lead product role in DACH or the UK and depends on location and experience. A distribution channel beyond direct sales , through Constructor Labs Solutions and the partner network.

Location: Bulgaria About us Constructor Labs is the research arm of Constructor Knowledge, based at Campus Ring 1 in Bremen, Germany. Our work is organized around three units: Knowledge Labs, Cyber Labs and Science Labs. We apply computing, software and robotics research to make scientists, teachers and students more effective, working with institutional partners that include CERN, NUS, Carnegie Mellon and Fraunhofer. Constructor Practice is the hands-on practice platform within the Constructor Technology learning suite, alongside Learn, Assess, Proctor, Schedule and Groups. It spans an unusually broad portfolio: curriculum-aligned virtual science labs; the evidence-based intervention products Calcularis (numeracy and dyscalculia), Grafari/Orthograph (literacy and dyslexia); and browser-based Software & IT and Coding labs for technical training. Shared capabilities include cloud-based hands-on environments with no installation, automated assessment and grading, group assignments and instructor assistance, LMS integration, and learner analytics and dashboards. The product is in production across three distinct markets. Higher education and research, schools and public education authorities, and corporate and vocational training. The platform operates under GDPR, FERPA, COPPA and SOPIPA commitments. About the Role You will own Constructor Practice content portfolio of products (currently includes Practice: Science Labs and Practice: Schools Math and Literacy with future extension to other disciplines) end to end: strategy, roadmap, commercial performance and delivery. This is a lead product management position with full accountability for the product line rather than for a single feature area or squad. The scope is wider than a conventional PM role. You will sit in front of clients during presales, shape the go-to-market with sales and marketing, define the roadmap across a portfolio serving three different buyer types, and work with product owners and engineering to bring releases in on time and on budget. Where the product line needs something that has no owner, it is yours. Practice has an established customer base and a portfolio that has grown through acquisition and expansion into markets with little in common: a Swiss canton buying dyscalculia intervention for primary schools has almost nothing in common with Acronis training its partner ecosystem. Bringing coherence to that portfolio, deciding what to invest in, what to standardize and what to retire, is the central problem of this role. Reporting and scope Reports to: Head of SI and Edu, Constructor Labs. Level: Lead Product Manager. You will lead the product team including product owners, engineers and subject matter experts, with a view to building a larger product team as the line grows. Product surface: all Constructor Practice content products, namely Science Labs, Calcularis, Grafari/Orthograph, Software & IT and Coding, in cooperation with the shared platform layer covering assessment, analytics, LMS integration and deployment. Markets: higher education and research institutions, schools and public education authorities, and corporate and vocational training providers. Interfaces: engineering and product owners, presales and sales, marketing, customer success and support, Constructor Tech engineering and product teams, Nexademy content team, Constructor Labs research, and Constructor Labs Solutions as an integration channel. The role is both outward and inward facing. You are expected to be in client conversations and in sprint reviews in the same week, and to carry what you learn in one into the other. Duties & Responsibilities : Product strategy. Set the direction for Practice across its three markets: where to invest, where to standardize on shared platform capability, and where a module should be sustained rather than developed. Maintain a defensible view of the competitive position against virtual lab providers, intervention software and hands-on technical training platforms. Roadmap and prioritization. Own a published roadmap with a clear rationale for sequencing, balancing client commitments, platform debt, regulatory requirements and new capability. Say no in a way that holds up, and keep the roadmap current as commitments change. Discovery and requirements. Work directly with teachers, learning designers, lab administrators, IT staff and corporate training leads to establish what the product needs to do. Translate that into specifications, acceptance criteria and measurable outcomes rather than feature lists. Delivery with engineering. Work with product owners and development teams through planning, sprint reviews and release. Hold scope, schedule and budget together, escalate early when one of the three has to give, and make the trade-off explicit rather than absorbing it quietly. Presales support. Act as the product authority in qualified opportunities: demonstrations, solution design, technical objection handling, RFP and tender responses, security and compliance questionnaires. Judge which client-specific requests are viable and which are not. Go-to-market. Own positioning, messaging and the launch plan for each release and module, working with marketing and sales enablement. Produce the materials that let the sales team sell Practice without you in the room. Client relationships. Run a regular cadence with reference and strategic accounts, gather structured feedback, manage expectations on committed features and turn successful deployments into case studies and references. Pricing and commercials. Own the pricing and packaging model across modules and market segments, with input on licensing, bundling within the Constructor learning suite, and the commercial terms of custom work. Compliance and trust. Keep the product aligned with GDPR, FERPA, COPPA and SOPIPA obligations and with accessibility requirements, working with legal and security. Child-facing products in public education carry a higher bar, and meeting it is part of the roadmap. Performance measurement. Instrument the product, track adoption, engagement and learning outcomes, and use the evidence to decide what to build next and what to stop. Qualifications & Experience: Product ownership at scale. Five or more years in product management, including at least three owning a B2B SaaS product line with revenue accountability rather than a single feature area. Education or adjacent domain. Experience with EdTech, assessment, e-learning, corporate L&D tooling or another domain where the buyer, the administrator and the end user are three different people with different measures of success. Delivery discipline. A track record of shipping on committed dates and budgets with agile teams, working through product owners and engineering leads, and managing the scope conversations that make that possible. Commercial fluency. Comfort in front of clients and in presales, with the ability to run a demonstration, defend a roadmap position and contribute to pricing and packaging decisions. Technical credibility. Enough depth in cloud platforms, LMS integration standards such as LTI and SCORM, APIs and analytics to hold your own with engineering and with a client's IT team, without needing to write the code yourself. Evidence-based decisions. Fluency with product analytics and experimentation, and the judgement to distinguish a signal worth acting on from a loud customer. Portfolio judgement. Experience managing several products or modules at once, and a willingness to make and defend investment and retirement decisions. Languages. Business-fluent English. German is a bonus, given the Swiss, German and Austrian school and public-sector customer base. Communication. Written and verbal clarity with audiences ranging from a primary school teacher to a university CIO to a development team. Nice to have Experience with virtual labs, simulation environments or browser-based development and IT training environments. Background in special educational needs, learning intervention or evidence-based pedagogy, particularly dyscalculia or dyslexia support. Familiarity with public-sector education procurement in DACH, including cantonal and Länder-level buying. Experience with student data privacy regimes (GDPR in an education context, FERPA, COPPA, SOPIPA) and WCAG accessibility conformance. Prior work in a group structure where a product is sold both directly and through an integration or services channel. A background in teaching, instructional design or learning science. What we offer A product line with an established base , in production with universities, public education authorities and corporate academies across Europe and beyond. Genuine end-to-end ownership , from strategy and pricing through to release, without the role being split across a commercial owner and a delivery owner. Access to our researchers , including principal investigators and education methodologists from Constructor Labs, and the ability to route applied research questions into the Labs. Salary and annual bonus tied to the product line's commercial and delivery targets. The band is competitive for a lead product role in DACH or the UK and depends on location and experience. A distribution channel beyond direct sales , through Constructor Labs Solutions and the partner network.

Location: Paris Workplace: OnSite ABOUT VOODOO Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz. TEAM The Engineering & Data team builds innovative tech products and platforms to support the impressive growth of their gaming and consumer apps which allow Voodoo to stay at the forefront of the mobile gaming industry. As a Senior Data Product Manager, you will be joining the BI/Prediction Team which is an autonomous squad of around 10 people, delivering best-in-class predictive solutions using Machine Learning algorithms for our growth operations. The team is composed of top-tier data scientists and analysts. ROLE We are looking for a Senior Data Product Manager who is deeply passionate about machine learning and data-intensive products, leveraging among the largest datasets available in the industry. You will play a crucial role in building ML prediction products for our growth operations while working in direct cooperation with our Prediction Tech Lead. - Drive and own product vision, strategy and roadmap, guide feature prioritization and scope. - Conduct discovery with growth and other stakeholders (e.g., Gaming) to anticipate business needs and detail the specifications for the tech team. - Coordinate new product releases (e.g., prediction for a new app), assess impact and collect users feedback. - Address stakeholders questions/feedback, onboard them on the product, perform analysis, and flag key prediction/analytics issues to tech. - Collaborate with external partners (e.g., networks, MMM) on prediction projects, and identify new opportunities via benchmarking. - Stay updated on privacy topics (e.g., Privacy Sandbox, ATT) through monitoring and testing. - Support the tech team by identifying new organizational tools and processes to improve efficiency. - Act as the main point of contact for top management on deliveries and decisions - Apply analytical thinking to continuously evaluate and improve product performance PROFILE - Extensive proven experience as a Product Manager in the tech industry - Data analyst or Data Scientist background is a strong plus - Value-driven, data-driven, and open-minded problem solver - Great communicator and a team player, who likes to drive results together. - You are fluent in English and have a French conversational level. - Interest in gaming and mobile apps BENEFITS - Competitive salary upon experience - Swile Lunch vouchers - Gymlib (100% borne by Voodoo) - Premium healthcare coverage SideCare, for your family is 100% borne by Voodoo - Child day care facilities (Les Petits Chaperons rouges) - Wellness activities in our Paris office - Flexible vacation policy - Remote days

Location: Tel Aviv-Yafo, Tel Aviv District, Israel About Aidoc Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year. Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions. Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need. About the Role: We’re seeking a Senior Quality Specialist to join Aidoc’s QA team. In this role, you’ll lead the implementation and continuous improvement of quality assurance processes — including design controls, change control, and risk management , ensuring our products meet the highest global regulatory and industry standards. Your expertise will directly impact the safety, quality, and compliance of cutting-edge AI healthcare solutions. What You’ll Do: Lead product release processes for new medical devices and software versions, collaborating closely with R&D, Product, Delivery, and SW QA teams. Create, Maintain and review product related documentation (DHF, DMR, DHR, TFs) with a deep understanding of product design, implementation, and testing. Translate regulatory requirements into actionable processes , enhancing efficiency, compliance, and product quality across the organization. Support core QMS processes including SW Development Life Cycle (SDLC), Risk Management, CAPA, Non-Conformance, Usability, Document Control, Training, and more. Leading AI and SW quality related problem solving Cross-functional Collaboration: Work closely with SW engineers, data scientists, and product teams to identify testing requirements, troubleshoot issues, and improve overall AI system quality. Assist in internal and external audits , ensuring readiness and full compliance. What You Bring: Education & Experience Bachelor’s degree in Engineering, Life/Exact Sciences, Quality Assurance or Law. 3+ years in the medical device industry, proven experience in QMS processes with a strong focus on SaMD (software as Medical Device). Strong knowledge of FDA requirements, MDR regulation, ISO 13485, ISO 62304, ISO 14971 and IEC 62366. Skilled in product risk assessment, requirements management and tracking, defect tracking, configuration management and how they are applied in the product development lifecycle Experience improving processes, efficiency, and workflows. Interest or background in computer science or AI — a plus . Skills & Qualities Exceptional project and program management skills. Structured thinker with the ability to drive cross-functional projects to completion. Ability to work independently with minimal supervision Detail-oriented, proactive, and accountable. Strong communication skills in English, both written and verbal. Collaborative, team-oriented mindset with a passion for learning and growth. Working at Aidoc - Our Perks: Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives) We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees. Amazing and healthy breakfasts and lunches prepared daily by our personal chef! Stocked up kitchen & meal card Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes. Amazing culture - collaborative, transparent & fun! Attractive compensation package & benefits Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.

About Us Emoni is a fast-growing international fintech group connecting traditional financial services with digital assets and modern payment solutions. Operating across Cyprus, the Netherlands, and Canada, we deliver regulated financial infrastructure (European EMI & Canadian MSB), ranging from virtual IBANs and cross-border SWIFT/SEPA payments to digital asset services. Our Limassol hub is at the heart of our European operations. We combine regulatory stability with a startup mindset where decisions happen fast, ideas turn into real projects quickly, and initiative is always rewarded. About the Role We are looking for a hands-on Payments Product Manager / Product Owner to drive the development of our payment infrastructure and digital asset integrations. In this role, you will take ownership of our core payment products. You’ll sit right between business goals, compliance rules, and engineering execution, turning high-level market needs into scalable, reliable fintech products. What You'll Do • Own the end-to-end payments product roadmap, prioritizing features that directly improve settlement speed, transaction success rates, and user experience. • Design and refine core payment flows: virtual IBAN generation, cross-border SEPA/SWIFT routing, payment gateway integrations, and fiat-to-crypto rails. • Write clear, actionable product requirements and user stories, working closely with engineering to deliver feature releases on time. • Collaborate with compliance, legal, and risk teams to make sure all product flows meet CySEC, CBC, and broader EU regulatory standards from day one. • Partner with banking partners, liquidity providers, and payment processors to expand our routing options and optimize processing costs. • Track product metrics (conversion rates, processing speeds, failure reasons) and make data-backed decisions on what to build next. What We’re Looking For • Work Authorization: Must hold valid, unrestricted legal authorization to work in Cyprus / EU. • Experience: 3+ years as a Product Manager, Product Owner, or Technical Product Lead in a fintech, EMI, bank, or payment gateway (PSP). • Deep Payments Domain Knowledge: Hands-on understanding of SEPA (Instant), SWIFT, virtual IBAN architectures, and correspondent banking. Exposure to crypto payments or digital asset rails is a major plus. • Execution Focus: You care about product delivery and system reliability, not just writing high-level slide decks. • Communication: Excellent written and spoken English. You can easily translate complex regulatory/financial mechanics into clear technical tasks. What We Offer • Competitive salary matching your background. • Flexible perks package built around your experience and interview results. • Modern, fully equipped office in Limassol with good food, regular team events, and a great team atmosphere. How to Apply If you hold valid work authorization for Cyprus and want to build modern payment products, click Apply or send your CV directly to hr@emoni.io.

Location: Stuttgart, Germany; Göppingen, Germany; München, Germany Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are looking for a people-first, delivery-focused Team Lead Product Management (all genders) to lead the Remote & Tensor product team. You will manage and coach a team of product managers while owning the definition and delivery of upcoming releases. Working closely with product strategy leads, R&D, UX, and go-to-market teams, you will translate strategic priorities into well-defined, high-quality product outcomes. TeamViewer Tensor is our enterprise platform for secure remote access, support, and device management across IT and operational technology environments. It combines reliable connectivity at scale with enterprise controls, including conditional access, granular permissions, single sign-on, auditability, multitenancy, and key integrations. Lead, coach, and develop a team of product managers through regular one-to-ones, performance reviews, career development, and a culture of trust, ownership, and psychological safety. Own the product definition and delivery of upcoming Remote & Tensor releases, including scope, requirements, acceptance criteria, progress tracking, risk management, escalations, and blocker removal. Plan team workload and capacity, make trade-offs transparent, and ensure priorities and commitments are aligned with available resources. Establish and maintain high standards for product requirements documents, documentation, delivery cadence, product reviews, and build readiness. Contribute hands-on to concept development, product requirements, UX, and architecture discussions across complex enterprise topics such as identity and access, permissions, multitenancy, and integrations. Partner with product strategy, Engineering, UX, Product Marketing, Sales, Solutions Engineering, Customer Success, and Support to translate strategy into actionable plans and resolve cross-functional friction. Identify hiring needs, recruit strong product talent, and assign product management domains to ensure the team is set up for success. Requirements Strong product management experience in B2B SaaS or enterprise software, including direct people management and career development of product managers. A proven track record of delivering complex product initiatives predictably and at a high quality, supported by clear progress tracking, escalation management, and stakeholder communication. Hands-on expertise in product discovery, product requirements documents, backlog management, UX collaboration, and outcome-based product development. Technical credibility with Engineering and Security teams across APIs, integrations, identity and access, permissions, auditability, scalability, multitenancy, and cross-platform experiences. Experience with remote connectivity, remote support, endpoint or device management, IT service management, identity and security, or adjacent IT or operational technology software. Excellent communication and stakeholder management skills, with the ability to frame trade-offs clearly, influence senior leaders, engage with customers, and work effectively in English. A pragmatic, hands-on, and solution-oriented approach, with the ability to respond effectively to changing priorities, demands, and timelines. A relevant university degree or equivalent practical experience. Willingness to travel occasionally. What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Premiums for the private pension plan ( BAV ) up to the maximum amount are topped up by TeamViewer Public transport friendly offices Option to lease an e-bike (Germany only) Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid and Flexible work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

About this role The mission of the Brand Success team is to partner with and coach the highest potential brands to most effectively utilize Faire’s wholesale platform - to grow their sales and simplify their operations. You will manage a book of approximately 200-250 brands, engaging and coaching them on strategies, tactics, programs, products, and events on Faire, and supporting their day-to-day operations. You will drive high-value brand actions using a tailored brand-specific approach and be accountable for hitting sales goals related to brand utilization of Faire’s tools and upselling new products and programs. What you’ll do: — Regularly engage with brands via scaled and 1:1 email, phone, in person, and video calls — Own your book of business and revenue outcomes — Develop and manage customer relationships built on trust and credibility — Drive high-value adoption and ongoing usage of Faire Direct via brand sales and marketing efforts to maximize Retailer Acquisition — Drive customer adoption and retention within brand-funded programs such as Ads and Insider Partnership — Identify growth opportunities for your brands and coach them from strategy through execution — Communicate new product releases and updates to your accounts — Synthesize, measure, and communicate the voice of the customer to provide actionable feedback for product development prioritization — Collaborate cross-functionally with support, product, design, marketing, and other teams — Use data, graphs, and reports to drive action and beat goals — Be resourceful, scrappy, and act with urgency to ensure Faire’s success — Adapt to changing business needs and goals — Foster a psychologically safe, motivating, inclusive, and energizing team culture Qualifications: — Fluent in Korean to support top performing apparel brands whose preferred language is Korean — 5+ years of experience in sales, account management, or business development in a fast-paced environment — Experience using sales and data tools such as Salesforce, data visualization software, and call recording tools — Customer obsessed: advocate for customers and understand small business needs — Goal-oriented with motivation to exceed quota-based sales goals — AI Native: leverage AI tools to streamline workflows and strengthen pitches — Strong communicator with excellent verbal and written skills — Ownership mentality with bias to action and willingness to go beyond job description — Relentlessly resourceful and willing to do whatever it takes for success — Growth mindset with self-awareness and eagerness to improve — Agile and flexible with resilience — Collaborative and team-oriented — Creative problem solver and innovator — Analytical rigor to leverage data for actionable insights and communicate key performance metrics Salary Range: — Remote (California): OTE pay range $132,000 to $181,000 per year — Eligible for equity and benefits — Base pay determined by skills, experience, market demands, and location — Hybrid employees work in office 3 days/week with some remote flexibility Faire is a technology wholesale platform connecting independent retailers globally, backed by top investors, with headquarters in San Francisco and Kitchener-Waterloo and offices worldwide. The company is committed to equal employment opportunities and accommodations for individuals with disabilities.