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Location: United States; Canada The Revenue Operations Manager will play a central role in building and maintaining the organization's analytical and reporting framework. Reporting to our Chief of Staff and working closely with regional executives and the Group CEO, you will drive operational excellence by surfacing data-driven insights. You will partner closely with the Leadership Team and stakeholders across each global region to understand win/loss trends, key customer insights, marketing performance, and overall go-to-market efficiency. You will also be responsible for managing the underlying systems and data infrastructure necessary to generate meaningful insights, improve business processes, and support strategic decision-making. Key Responsibilities Strategy Collaboration: Collaborate closely with the leadership team to assess and evaluate potential revenue initiatives based on historical business performance. Ensure the necessary infrastructure is in place to execute, measure, and optimize selected revenue strategies. Demand Generation Optimization: Provide recurring briefings to the leadership team on the effectiveness of demand generation efforts (e.g., outbound campaigns), identifying top-performing approaches and opportunities for continuous improvement. Growth Performance & Analytics: Develop and maintain dashboards that track key growth objectives. Lead quarterly win/loss analyses and provide actionable recommendations based on performance trends. Marketing Performance Analytics: Partner closely with Marketing leadership to build dashboards and measure the success of marketing initiatives, campaigns, content assets, and other demand generation activities, providing insights to improve future performance. Process Optimization: Audit and optimize existing revenue processes while designing and implementing new workflows that improve operational efficiency and cross-functional alignment. Cross-Functional Engagement: Work closely with stakeholders across Sales, Marketing, Finance, and other departments to solve Revenue Operations challenges, prioritize requests, and drive alignment across the organization. Technology & Systems: Serve as the internal owner and subject matter expert for HubSpot and other revenue technology platforms, ensuring clean, accurate, and reliable data. Design and implement new fields, workflows, automations, and integrations that improve CRM adoption, GTM execution, reporting, and collaboration with Finance, including invoicing and revenue-related processes. Revenue Technology Innovation: Continuously evaluate the Revenue Operations technology landscape, identifying opportunities to integrate AI tools and other complementary software that enrich CRM data, improve reporting, automate workflows, and enhance operational efficiency. Qualifications 5+ years of experience in Revenue Operations, Sales Operations, or a related field. Strong experience with HubSpot is highly preferred. Candidates with extensive experience using other CRMs will also be considered if they can demonstrate the ability to quickly learn and manage a complex HubSpot environment. Experience with data enrichment tools and LinkedIn. Proven ability to build and optimize Revenue Operations infrastructure, reporting, and sales and marketing KPIs. Experience supporting outbound-driven demand generation organizations, including systems used for sequencing, prospecting, and outbound performance measurement. Experience supporting technology-enabled sales organizations. Experience with market segmentation, including both complex enterprise sales motions and shorter, project-based sales cycles. Excellent cross-functional communication and stakeholder management skills. Strong project management skills with the ability to prioritize multiple initiatives simultaneously. Highly analytical, data-driven, and detail-oriented. Curious, proactive, and continuously looking for opportunities to improve systems and processes. Highly organized with excellent execution skills. Operates with a high degree of self-initiative and a strong ownership mindset; proactively identifies gaps and opportunities rather than waiting for tasks to be assigned

Location: South Africa About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. About the company A fast-growing performance marketing agency based in the UK, our client specializes in high-impact patient acquisition for the cosmetic dentistry sector. By combining premium creative production with cutting-edge AI-driven sales systems, the team bridges the gap between lead generation and clinical consultations. They provide a comprehensive solution that includes specialized Meta advertising and automated appointment setting, ensuring high-value cases like Invisalign and dental implants reach the practitioners they serve. The team operates at the intersection of marketing and technology, priding themselves on being early adopters of AI to drive measurable growth. With a strategic, results-focused culture, they offer an environment where innovation is prioritized to help clients outperform local competition. This is an excellent opportunity to join a scaling, specialist firm that values transparent performance and is dedicated to transforming how healthcare providers manage their digital growth and sales pipelines. Job Type: Full-time (Exclusive) Job Summary We are a high-growth, UK-focused performance marketing agency specializing exclusively in AI-driven patient acquisition for the cosmetic and implant dentistry sector. Unlike generalist agencies, we own the entire funnel—from high-intent Meta ads to a dedicated appointment-setting team that converts leads into deposit-paid consultations. We are looking for a technical, results-driven Senior Specialist to take full ownership of our paid social engine. This is a role for a "Self-Directed Owner" who thrives on solving complex tracking issues in restricted healthcare categories and delivering stable, high-quality lead volume that keeps our sales team busy and our UK dental clients scaling. Key Responsibilities Own the end-to-end performance of Meta (Facebook/Instagram) campaigns, including structure, optimization, and scaling across all dental client accounts. Manage and fix complex conversion tracking setups, including Pixel, CAPI, GTM, server-side tracking, and custom/offline events. Navigate and implement workarounds for healthcare-restricted categories where standard Meta optimization is limited. Monitor account health daily, acting immediately on fluctuations in spend, CPL, or lead quality. Lead client communication for UK-based practice owners via WhatsApp, Google Meet, and detailed Loom performance walkthroughs. Coordinate lead flow with the internal appointment-setting team to ensure a consistent pipeline for qualification. Maintain rigorous documentation of tracking configurations and account decisions to ensure a scalable, maintainable system. Flag performance issues early and escalate to the founder only when accompanied by a clear, recommended fix Requirements 3+ years of hands-on experience in Meta media buying (Facebook/Instagram) with a proven track record of hitting CPL/CPA targets in an agency setting. Technical expertise in conversion tracking: Deep experience with Stape, GTM, server-side CAPI, and diagnosing broken tracking setups (not just installing basic tags). Proven experience in restricted or regulated categories (e.g., Healthcare, Finance, Insurance) where standard platform tracking is limited. Exceptional spoken and written English, with the confidence to lead performance calls and explain complex data to UK business owners. High-ticket lead generation experience (moving beyond basic e-commerce prospecting). South Africa-based with a reliable remote setup, including backup power and high-speed internet to manage UK business hours (GMT). A proactive, ownership-focused mindset—we are looking for a specialist who manages the founder, not the other way around. Nice-to-Haves Experience with GoHighLevel or similar CRM and automation platforms. Strong instincts for creative and audience testing methodologies. Proficiency in Looker Studio for advanced performance reporting. Experience scaling agencies from small client bases to high-volume retainers. Benefits 💰 Competitive salary 🌎 Fully remote work environment 🚀 Career growth into a Head of Paid Acquisition role as the agency scales 📈 Long-term stability in a highly profitable, specialized niche 🤝 High level of autonomy and a seat at the core of the business delivery team

Location: South Africa About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. About the company Our client is a boutique digital agency based in the North West of England, specializing in bespoke web design and integrated marketing strategies. With a focus on the UK market, the team provides high-impact services across SEO, paid advertising, social media, and e-commerce development for a diverse range of business owners. By utilizing platforms like Shopify and WooCommerce, they help brands transition into the digital space and scale their online presence through data-driven lead generation and creative branding solutions. As a fast-growing agency, the team prides itself on a uniquely personalized approach, moving away from the rigid structures of corporate environments to work directly with clients on their core visions. The culture is collaborative and agile, emphasizing professional support and technical excellence. Candidates joining the team will contribute to future-proofed digital projects where innovation and measurable results are at the forefront of every campaign. Job Type: Full-time Job Summary We are seeking a high-caliber Senior Marketing Specialist to join a thriving digital marketing and web design agency. This is not a media buying role; it is a holistic marketing position for a strategist who understands the intersection of traffic, conversion, and technical execution. You will be responsible for driving high-quality leads and online growth for a diverse portfolio of clients across the North West of England, ensuring their digital presence is not just visible, but profitable. If you are a technical marketer who thrives on data-driven results and agency-paced environments, this is your opportunity to play a pivotal role in a growing team. Key Responsibilities Strategy & Execution: Develop and manage end-to-end multi-channel marketing campaigns with a focus on PPC and SEO. Paid Media Oversight: Manage and optimize complex campaigns across Google Ads and Meta Ads to meet strict client KPIs. Lead Generation: Implement and refine strategies specifically designed to generate high-quality leads for service-based and e-commerce clients. Technical Implementation: Build, edit, and optimize high-converting landing pages to ensure maximum ROI on ad spend. Performance Reporting: Analyze campaign data to provide actionable insights and transparent reporting to stakeholders. Client Success: Ensure the technical and creative aspects of each account align with the client’s brand and growth objectives. Requirements Expert Paid Ads Experience: Proven track record of success managing both Google Ads and Meta Ads at a senior level. SEO Proficiency: Solid understanding of search engine optimization strategies to drive organic growth. Agency Background: Significant experience working within a fast-paced agency environment, managing multiple client accounts simultaneously. Technical Skillset: Ability to build and edit landing pages; you must be technical enough to handle the "web" side of marketing. Communication: Exceptional written and verbal English skills. Zone Alignment: Availability to work a strict 9-5 schedule in the GMT timezone. Nice-to-Haves Advanced technical web development experience. Deep expertise in Shopify or bespoke e-commerce platforms. A portfolio of high-performing landing pages built from scratch. Experience in client-facing roles with the ability to manage the full client lifecycle. Benefits 💰 Competitive salary based on experience and qualifications. 🚀 Clear progression into leadership and management roles 📈 Opportunity to manage your own book of clients from end-to-end 🌎 Stable, long-term offshore position within an established UK agency 🎯 Potential for performance-based incentives as the role evolves 🛠️ Exposure to a wide variety of industries and modern marketing tools

Location: Philippines; South Africa; Ethiopia; Morocco; Jamaica About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth startups, consultancies, and technology-driven businesses across sectors such as Sustainability, Energy, Engineering, SaaS, and ClimateTech. Unlike traditional outsourcing agencies, we place you directly with a client where you become a valued part of their internal team. Role Type: Full-time Engagement: Independent Contractor About the company Our client is a global leader in B2B sales development and revenue growth, specializing in high-value, complex sales cycles across sectors like Finance, Healthcare, and Manufacturing. For over a decade, the team has acted as a strategic partner for ambitious brands in the UK, Europe, and North America, utilizing a proprietary consultative methodology to transform lead generation into tangible revenue. They bridge the gap between startup energy and enterprise-level maturity, empowering businesses to scale through sophisticated outbound strategies and data-driven insights. Job Summary Are you passionate about the future of green energy and looking to sharpen your sales craft within a world-class environment? This team is an industry leader in outsourced sales acceleration, boasting 15 years of proven methodology and success. We are seeking a driven Sales Development Representative to act as the frontline for a major client in the Sustainable Energy sector. Key Responsibilities Execute a high volume of outbound activity, averaging 50 calls per day to engage key decision-makers. Identify, qualify, and secure at least 10 high-quality outbound opportunities per month. Utilize Salesforce to meticulously manage your pipeline and track prospect interactions. Act as a subject matter expert for the Sustainable Energy project, articulating complex value propositions clearly. Collaborate with internal managers to refine pitches and improve conversion rates through continuous feedback loops. Requirements Highly coachable with a genuine desire to learn and implement proven sales methodologies. Affable and professional communication style with the ability to build rapport quickly. High level of curiosity and the determination to overcome objections. Strong organizational skills and the ability to work autonomously in a remote setting. Nice-to-Haves Prior experience in the Sustainable Energy or Renewables sector. Previous experience using Salesforce or similar CRM platforms. A track record of meeting or exceeding KPIs in a fast-paced environment. Benefits 💰 Competitive salary with performance-based commission structure 🚀 Opportunity to work within a fast-growing sustainability and energy-focused sector 🤝 Collaborative and supportive team culture 🎯 High-impact role contributing directly to business growth 🧠 Exposure to innovative sustainability and decarbonisation projects

Location: South Africa About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth. Job Summary As a QA Engineer, you'll play a critical role in ensuring the quality, reliability, and performance of web and mobile applications. You'll collaborate closely with developers, product managers, and designers to identify issues early, improve testing processes, and help deliver high-quality software releases. This is an excellent opportunity for someone with experience in manual and/or automated software testing who enjoys solving problems and contributing to fast-paced product development teams. Key Responsibilities Design, develop, and execute comprehensive test plans, test cases, and test scripts. Perform manual testing for web and mobile applications. Develop and maintain automated test suites where applicable. Identify, document, track, and verify software defects using bug-tracking tools. Collaborate with developers to troubleshoot issues and validate fixes. Conduct regression, functional, integration, usability, and performance testing. Participate in sprint planning, backlog refinement, and release testing. Ensure software meets quality standards before production deployment. Continuously improve QA processes, documentation, and testing methodologies. Communicate testing progress, risks, and quality metrics to stakeholders. Requirements 2+ years of experience in Software Quality Assurance or QA Engineering. Strong understanding of software testing principles and QA methodologies. Experience performing manual testing across web applications. Familiarity with automated testing frameworks such as Selenium, Cypress, Playwright, or similar. Experience working with bug tracking and project management tools such as Jira, Azure DevOps, or Trello. Understanding of Agile or Scrum software development methodologies. Experience testing REST APIs using tools like Postman is an advantage. Basic knowledge of SQL and database testing is preferred. Strong analytical thinking and attention to detail. Excellent written and verbal English communication skills. Ability to work independently in a remote, collaborative environment. Nice to Have Experience with CI/CD pipelines. Familiarity with Git version control. Performance or security testing experience. ISTQB Certification or equivalent QA certification. Experience testing SaaS platforms or cloud-based applications. Benefits 💰 Competitive salary based on experience and seniority 🚀 Work on impactful, user-facing products with a global reach 📈 Clear career progression in a high-growth tech environment 🌎 Fully remote role with an international team. 🎓 Access to ongoing learning and professional development. 🤝 Collaborative engineering culture with modern development practices.

Location: India; Pakistan; Jamaica About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth. Job Summary As a Remote QA Engineer, you'll be responsible for ensuring the quality, reliability, and performance of web and mobile applications. You'll collaborate closely with software engineers, product managers, and designers to validate new features, identify defects, and improve testing processes throughout the software development lifecycle. The ideal candidate has experience with both manual and automated testing, thrives in a remote-first environment, and is committed to delivering exceptional user experiences. Key Responsibilities Create, execute, and maintain test plans, test cases, and testing documentation. Perform manual testing for web and mobile applications to ensure functionality and usability. Develop and maintain automated test scripts using modern testing frameworks. Identify, document, and track software defects through resolution. Conduct functional, regression, integration, exploratory, and smoke testing. Test REST APIs using tools such as Postman or similar platforms. Collaborate with developers to reproduce issues and verify bug fixes. Participate in Agile ceremonies, sprint planning, and release testing. Continuously improve QA processes, automation coverage, and testing standards. Ensure software meets quality expectations before production releases. Requirements 3+ years of experience as a QA Engineer, Software Test Engineer, or Quality Assurance Engineer. Strong knowledge of manual software testing methodologies. Experience with automation tools such as Selenium, Cypress, Playwright, or similar frameworks. Solid understanding of the Software Development Lifecycle (SDLC) and Software Testing Lifecycle (STLC). Experience testing RESTful APIs using Postman or similar tools. Familiarity with Agile or Scrum development environments. Experience using Jira, Azure DevOps, or other issue-tracking platforms. Basic knowledge of SQL and database testing. Strong analytical and problem-solving skills with exceptional attention to detail. Excellent written and verbal English communication skills. Ability to work independently while collaborating effectively with remote teams. Experience with CI/CD pipelines. Knowledge of Git and version control workflows. Exposure to performance, load, or security testing. ISTQB Certification or equivalent QA certification. Experience working with SaaS or cloud-based applications. Benefits 💰 Competitive salary based on experience and seniority 🚀 Work on impactful, user-facing products with a global reach 📈 Clear career progression in a high-growth tech environment 🌎 Fully remote role with an international team. 🎓 Access to ongoing learning and professional development. 🤝 Collaborative engineering culture with modern development practices.

Location: Colombia; Mexico; Argentina; Costa Rica; Venezuela, Bolivarian Republic of; Brazil About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth. Job Summary As a QA Engineer, you'll be responsible for ensuring the quality, stability, and performance of software applications throughout the development lifecycle. You'll work closely with developers, product managers, and designers to identify defects early, validate new features, and contribute to continuous improvements in testing practices. The ideal candidate has hands-on experience with both manual testing and test automation, is comfortable working in Agile teams, and has a strong understanding of software quality assurance methodologies. Key Responsibilities Develop, execute, and maintain detailed test plans, test cases, and test scenarios. Perform functional, regression, integration, smoke, exploratory, and user acceptance testing. Design and maintain automated test scripts using industry-standard automation frameworks. Identify, document, prioritize, and verify software defects using bug-tracking tools. Collaborate with developers to reproduce issues and validate fixes. Test REST APIs using tools such as Postman or similar API testing platforms. Participate in sprint planning, backlog refinement, and release readiness activities. Ensure product quality before production deployments. Continuously improve QA processes, documentation, and testing standards. Work closely with cross-functional teams to deliver high-quality software on schedule. Requirements 3–4 years of professional experience as a QA Engineer, Software Test Engineer, or Quality Assurance Engineer. Strong experience with manual software testing across web applications. Experience with test automation tools such as Selenium, Cypress, Playwright, or similar frameworks. Solid understanding of software development lifecycle (SDLC) and software testing lifecycle (STLC). Experience testing RESTful APIs using Postman or equivalent tools. Familiarity with Agile or Scrum development methodologies. Experience using bug tracking and project management tools such as Jira, Azure DevOps, or similar. Basic knowledge of SQL for database validation and testing. Familiarity with Git version control and CI/CD pipelines is an advantage. Strong analytical, troubleshooting, and problem-solving skills. Excellent written and verbal English communication skills. Ability to manage multiple priorities and work effectively in a remote team environment. Experience testing SaaS platforms or cloud-based applications. Knowledge of performance or load testing tools. Exposure to Docker, Kubernetes, or cloud environments. ISTQB Certification or equivalent QA certification. Experience integrating automated tests into CI/CD workflows. Benefits 💰 Competitive salary based on experience and seniority 🚀 Work on impactful, user-facing products with a global reach 📈 Clear career progression in a high-growth tech environment 🌎 Fully remote role with an international team. 🎓 Access to ongoing learning and professional development. 🤝 Collaborative engineering culture with modern development practices.

Location: Morocco; Algeria; Tunisia; France; Côte d'Ivoire; Haiti About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Engagement: Independent Contractor About the company Our client is a premier B2B sales acceleration partner that specializes in outsourced sales development and lead conversion for mid-market and enterprise organizations globally. With over 13 years of expertise in navigating complex, high-value sales cycles, the team serves diverse sectors ranging from FinTech and HealthTech to Manufacturing. They empower ambitious brands by deploying highly skilled, native-language sales development representatives (SDRs) who utilize a proprietary, consultative methodology and a cutting-edge sales technology stack. Job Summary Are you a French-speaking professional with a technical mindset and a passion for consultative selling? We are seeking a high-caliber Sales Development Representative to join an industry-leading sales outsourcing firm with 15 years of proven excellence. In this role, you won't just be making calls; you will be engaging in sophisticated, concept-led conversations within the engineering and SaaS sectors. This is a unique opportunity to leverage your technical background to navigate complex business challenges and drive growth for world-class clients. Key Responsibilities Execute a high-volume outbound strategy, maintaining an average of 50 targeted touchpoints per day. Conduct consultative discovery calls to identify pain points and introduce complex technical solutions to the French market. Manage and track all lead generation activity, pipeline, and outreach within Salesforce. Consistently achieve a monthly target of 10 qualified outbound opportunities. Collaborate with internal teams to refine messaging based on market feedback and technical requirements. Requirements Professional fluency in both French and English (written and verbal). A background in Engineering or a strong technical aptitude capable of understanding complex SaaS concepts. Proven experience in consultative or concept-based sales. High level of coachability and a desire to continuously refine your sales craft. An affable, curious, and determined personality with the resilience to thrive in a fast-paced environment. Nice-to-Haves Prior experience working within an outsourced sales or agency environment. Existing proficiency with Salesforce CRM. Experience selling specifically into the French industrial or software manufacturing sectors. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Colombia; South Africa; Brazil; Argentina; Honduras; Costa Rica About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. About the company Our client is a dynamic technology firm specializing in the development of sophisticated data management systems and integrated IT solutions. Focused on bridging the gap between complex data architectures and actionable business insights, the team provides scalable infrastructure and analytics tools to enterprises across multiple sectors. By prioritizing innovation in data processing and system reliability, they help organizations modernize their technical stacks and improve operational efficiency through secure, high-performance computing environments. As a fast-growing scale-up, the company fosters a collaborative and forward-thinking environment where engineers and data specialists tackle high-impact technical challenges. They maintain a global market focus, empowering businesses to leverage their information assets more effectively in an increasingly digital economy. The culture is built on continuous improvement and technical excellence, offering candidates the opportunity to work on cutting-edge systems while contributing to a mission of making complex data more accessible and functional for modern industry leaders. Job Summary We are seeking a high-energy, empathetic, and technically-minded Customer Support Specialist to serve as the primary point of contact for a growing B2B SaaS platform. In this role, you will do much more than answer tickets; you will be the voice of the brand, helping US-based clients navigate complex data systems and ensuring they achieve maximum value from the software. If you pride yourself on your ability to de-escalate challenging situations with grace and have a natural instinct for troubleshooting, this is the perfect opportunity to grow with a global team. Key Responsibilities Manage and resolve high-volume support requests via both phone and email. Lead live support calls with US-based clients to troubleshoot technical issues in real-time. Guide less-technical users through complex workflows with patience and clarity. Maintain accurate records of all customer interactions within the CRM. Identify recurring software issues and collaborate with the product team to drive long-term solutions. Draft clear, concise internal documentation and external-facing help guides. Requirements 3+ years of dedicated experience in B2B SaaS customer support (must include phone support experience; chat-only experience will not be considered). Fluency in English with exceptional written and verbal communication skills. Proven track record of supporting US-based clients and working US Central Time (CST) hours. Proficiency with modern CRM and support tools (e.g., HubSpot, Zoho, or similar platforms). Strong technical troubleshooting instincts and the ability to explain complex concepts simply. High emotional intelligence and the ability to de-escalate difficult customer interactions. A reliable, high-speed home internet connection and a dedicated, quiet remote workspace Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. About the team We build the products and infrastructure that millions of Canadians trust with their financial lives. Data & Engineering at Wealthsimple spans everything from the client-facing apps to the systems running underneath them — and we hold ourselves to a high bar on both. We move fast, but we build thoughtfully: quality, security, and scalability aren’t trade-offs here, they’re the standard. The Production Engineering team sits within Platform Experience, on the boundary between Platform and Product. Our mandate is to raise reliability across Wealthsimple’s most critical flows — reducing incidents, helping service teams ship safely, and turning individual fixes into platform-wide improvements. We measure ourselves against two targets: 99.9% uptime on critical flows, and fewer than 1% of weekly active users experiencing errors in the app. If you want to work on hard problems with people who care deeply about craft, you’ll fit right in.   About the role This is a new role — one that doesn’t yet exist at Wealthsimple — and it’s a meaningful one. As a Staff Software Developer on Production Engineering, you’ll bring senior technical leadership to the work of making Wealthsimple more reliable at scale. You’ll work across platform and product teams, identify the highest-leverage reliability problems, and build solutions that don’t just fix the immediate issue but raise the floor for everyone. This isn’t a role where you sit in one corner of the codebase. It’s a role where you shape how engineering gets done across the company.   What you’ll do - Improve the platform to prevent incidents — designing and driving adoption of guardrails, sensible defaults, and engineering standards that reduce the likelihood of failures across services - Build tooling that reduces time to mitigation when incidents occur, including contributing to our in-house product on AI-assisted incident response - Own the investigation and follow-through on load test findings — translating results into concrete reliability improvements across critical flows - Work across platform and product engineering teams as a technical influencer — participating in architecture and readiness reviews, coaching service owners, and driving adoption of scalable reliability practices - Identify recurring failure patterns and design platform-level fixes that prevent them from showing up again in a different service - Contribute to the team’s reliability syncs with product engineering, helping align on incident themes, critical-flow risks, and the next highest-leverage initiatives   Skills you bring - 8+ years of software engineering experience, with significant time in platform, infrastructure, or SRE work - Demonstrated track record of improving reliability at scale — reducing incidents, building guardrails, or driving operational standards across multiple teams - Strong proficiency in backend systems and distributed architecture; you can diagnose complex failure modes across a service mesh - Experience with load testing and capacity planning, and the ability to translate findings into concrete engineering improvements - Proven ability to work across engineering teams as a technical influencer — driving adoption of standards and practices without direct authority - Familiarity with Kubernetes, Helm, Argo and modern deployment tooling - Strong written and verbal communication — comfortable presenting findings and recommendations to both engineering teams and senior leadership   Who you are - You think in systems — you’re not looking for the fix, you’re looking for what caused the problem and how to make sure it doesn’t happen elsewhere - You’re comfortable working without direct authority; you build credibility through the quality of your thinking and the clarity of your recommendations - You hold a high bar for operational excellence without making it someone else’s problem to catch up to — you bring people along - You’re energised by ambiguity, not slowed down by it; you know how to prioritise when everything feels urgent - You’re curious about where AI-assisted tooling is headed in reliability engineering, and you want to help shape how we use it — not just observe it from a distance WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Canada Are you a health professional considering a career change? Are you motivated by performance, accountability, and the challenge of building something within a defined territory? If you have an allied health background — Physical Therapy, Athletic Training, Strength & Conditioning, or similar — and are hungry to learn the craft of consultative field sales, this Business Development Manager (BDM) role at VALD may be the next step in your career. About VALD VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies. Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with 5 offices across four continents. Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation. About the VALD Business Development Manager Role This is a FIELD SALES role with defined territory ownership. While this position is considered “remote” in that VALD does not operate a local office in every territory, this is not an inside sales or work-from-anywhere role. Business Development Managers are expected to spend time in the field meeting clients, performing product demonstrations, and developing relationships across their assigned territory. Location & Residency Requirements Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live. Candidates who do not currently live within the territory must be willing to relocate within 30 days of offer/start date. Applications from candidates planning to relocate will be considered; however, priority is given to qualified candidates already residing within the territory or those who have a history/network within the assigned territory No relocation reimbursement is offered . About the VALD Business Development Team The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD. With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business. Is this you? Travel & Field Expectations Approximately 50% travel, primarily regional. Frequent day travel by car, with occasional overnight stays depending on territory. Limited air travel may be required based on geography (all work-related travel is reimbursed) Standard working hours are expected, with occasional evenings or weekends required for conferences, events, or lead follow-up. Reliable personal vehicle required (all work-related mileage is reimbursed). Ability to transport and demonstrate VALD equipment; carrying demo equipment up to ~75 lbs is required. Vehicle suitability (to fit VALD systems) can be discussed during interviews. Qualifications & Experience Background in allied health or performance (PT, ATC, S&C, Exercise Science, or similar) New graduates welcome; preferred candidates have 2+ years of field experience Strong communication skills across in-person, virtual, and written formats Comfort with cold prospecting (drop-ins, calls, emails) Confidence engaging with professionals at all levels (students to executives) Experience using CRM platforms (HubSpot preferred) and Microsoft 365 tools Prior field sales experience is considered only if aligned with clinical background and having sold within subscription-based sales models Who Succeeds in This Role The strongest BDMs at VALD share two defining traits: Lifelong learners — curious, coachable, and driven to improve their craft. GRIT — able to handle rejection, fail forward, accept feedback without ego, and stay focused on long-term success. This role is well suited for: Health professionals seeking a career change into sales Early-career BDMs Mid-career sales professionals with relevant clinical and industry background Key Responsibilities Own and manage a defined sales territory across performance and health verticals Self-generate a sales pipeline through outbound prospecting and marketing driven inbound opportunities Conduct in-person and virtual product demonstrations & oversee client trials Work full-cycle sales opportunities in partnership with Contracts and Client Success Achieve monthly and quarterly quota targets based on quantity of systems sold Accurately manage pipeline activity using CRM tools (HubSpot experience is a plus) Represent VALD professionally at conferences, events, and industry meetings Compensation & Benefits Commission and on-target bonus structure Home office setup or co-working allowance offered Full VALD equipment demo kit, iPad, and a work computer Monthly expense reimbursement Monthly fitness and wellness allowance Medical, vision, dental insurance, and 401(k) It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application! We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team. Why VALD? At VALD, you’ll join a global team redefining how performance and healthcare professionals measure and improve human movement. We offer opportunities to learn from high-performing teams, collaborate across disciplines, and grow within a company that values curiosity, accountability, and impact. Semi-annual global team gatherings provide opportunities for professional development and connection, while our culture prioritizes inclusion, diversity, and long-term growth. VALD Diversity & Inclusion Commitment VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds. Conditions of Employment Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.

Location: Canada - Remote Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. - Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. - Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. - Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. - Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 6-8 years of experience in an enterprise customer-facing sales role, identifying and closing large accounts. - Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Strong communication skills: Exceptional verbal and written communication abilities. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. - Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Canada - Remote Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. - Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. - Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. - Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. - Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 6-8 years of experience in an enterprise customer-facing sales role, identifying and closing large accounts. - Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Strong communication skills: Exceptional verbal and written communication abilities. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. - Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Canada - Remote; Toronto Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. - Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. - Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. - Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. - Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 6-8 years of experience in an enterprise customer-facing sales role, identifying and closing large accounts. - Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Strong communication skills: Exceptional verbal and written communication abilities. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. - Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Canada - Remote Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU'LL DO - Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. - Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. - Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. - Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. - Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 6-8 years of experience in an enterprise customer-facing sales role, identifying and closing large accounts. - Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Strong communication skills: Exceptional verbal and written communication abilities. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. - Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Canada - Remote Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Architect Sierra's most complex deals: Lead our largest multi-BU, multi-geo opportunities, designing sophisticated deal structures and managing risk with precision and conviction. - Operate as part of the customer's team: Hold trusted relationships across the customer C-suite and working teams. - Engage at the founder level: Be trusted to regularly engage and manage Sierra's co-founders in front of customers, pitching with co-founder-like conviction and expertise. - Bring precision to everything: Operate with exacting craft in messaging, positioning, and timing across every interaction. - Shape strategy: Influence how Sierra approaches its most important accounts and set the standard for the broader sales org. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 10-12+ years of enterprise/strategic sales experience, owning the largest and most complex accounts. - Demonstrated success closing multi-million-dollar, multi-stakeholder deals spanning business units and geographies. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Deep, sustained C-suite relationships and the gravitas to be treated as a peer by executive buyers. - Mastery of complex deal structuring, risk navigation, and pricing. - Exceptional executive communication and a reputation for precision and trust. EVEN BETTER... - Deep familiarity with the AI landscape and the ability to speak credibly to technical and business stakeholders alike. - Experience operating alongside founders/executives in front of strategic customers. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Canada - Remote; Toronto Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Architect Sierra's most complex deals: Lead our largest multi-BU, multi-geo opportunities, designing sophisticated deal structures and managing risk with precision and conviction. - Operate as part of the customer's team: Hold trusted relationships across the customer C-suite and working teams. - Engage at the founder level: Be trusted to regularly engage and manage Sierra's co-founders in front of customers, pitching with co-founder-like conviction and expertise. - Bring precision to everything: Operate with exacting craft in messaging, positioning, and timing across every interaction. - Shape strategy: Influence how Sierra approaches its most important accounts and set the standard for the broader sales org. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 10-12+ years of enterprise/strategic sales experience, owning the largest and most complex accounts. - Demonstrated success closing multi-million-dollar, multi-stakeholder deals spanning business units and geographies. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Deep, sustained C-suite relationships and the gravitas to be treated as a peer by executive buyers. - Mastery of complex deal structuring, risk navigation, and pricing. - Exceptional executive communication and a reputation for precision and trust. EVEN BETTER... - Deep familiarity with the AI landscape and the ability to speak credibly to technical and business stakeholders alike. - Experience operating alongside founders/executives in front of strategic customers. - Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Montreal, Canada Chez Allucent™, nous nous engageons à aider les petites et moyennes entreprises biopharmaceutiques à naviguer efficacement dans l’univers complexe des essais cliniques afin d’offrir des traitements qui changent la vie aux patients qui en ont besoin partout dans le monde. At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. Nous recherchons un neurologue certifié par l'ordre des médecins pour se joindre à notre équipe d'élite (télétravail). En tant que Directeur médical / Directeur médical principal – Neurologue chez Allucent, vous serez chargé de veiller, de manière autonome, à l’intégrité et à la qualité des aspects médicaux, cliniques et de sécurité des essais menés par Allucent. Vous servirez de personne-ressource en tant que moniteur médical dans les protocoles d’étude auprès des chercheurs et des équipes des centres d’étude pour toute question relative au protocole et à la sécurité des participants recrutés. Une expérience en neurologie est obligatoire pour ce poste. We are looking for a Board-Certified Neurologist to join our A-team (remote). As an Medical Director/ Sr. Medical Director at Allucent, you are responsible for working independently to ensure the medical/clinical and safety integrity and quality of trials conducted by Allucent, serving as the medical monitor contact in study protocols to investigators and study sites team regarding protocol related questions and safety of the subjects enrolled. Experience in Neurology is a requirement for this position. Dans le cadre de ce poste, vos principales tâches consisteront à: Fournir de manière autonome un soutien en matière de surveillance médicale aux études cliniques qui vous sont attribuées, par exemple en répondant aux questions d’ordre médical posées par l’équipe de l’étude et/ou le site, en aidant à l’interprétation du protocole et à l’examen médical des données générées, y compris, mais sans s’y limiter, les données de laboratoire clinique et les formulaires de rapport de cas, selon les besoins, afin de garantir le respect du protocole, la cohérence et la validité scientifique des données. Au besoin, et avec l’appui nécessaire de ses supérieurs, aider le gestionnaire de projet dans les discussions avec les clients concernant les questions ou les préoccupations liées à la sécurité qui pourraient avoir été soulevées. Préparer les plans de surveillance médicale et autres plans pertinents pour les études assignées menées par Allucent avant le début de l’étude et conformément aux livrables prévus dans le contrat. Examiner les événements indésirables graves, les SUSAR, les rapports de sécurité et effectuer l’analyse des événements similaires. Assister l’équipe de gestion des données cliniques dans le codage MedDRA et OMS pour les essais assignés. Contribuer à l’examen des documents relatifs aux études cliniques afin d’en vérifier la cohérence et la pertinence sur le plan médical, avec l’appui des membres chevronnés de l’équipe médicale au besoin, notamment, mais sans s’y limiter, le protocole d’essai clinique (CTP), le formulaire de consentement éclairé (ICF) et le rapport d’étude clinique (CSR), ainsi que d’autres rapports sur l’innocuité (p. ex., DSUR, PSUR) Contribuer à la mise en place et à la conduite des comités de sécurité des données (DSMB, DMB ou équivalents) et des réunions d’augmentation de la dose (DEC) Assister, participer et faire des présentations lors de la réunion de lancement, de la réunion des chercheurs et d’autres réunions pertinentes dans le cadre des projets attribués, selon les besoins. Fournir un soutien médical d’urgence 24 heures sur 24, 7 jours sur 7, pour des conseils médicaux et de sécurité, au besoin Assurer la formation des équipes de projet sur les aspects médicaux de l’essai et la formation thérapeutique, au besoin Examen des écarts par rapport au protocole Cerner les risques liés à l’étude et contribuer à l’élaboration du plan de gestion des risques Examiner et comprendre les livrables médicaux de l’étude tels qu’ils sont définis dans le contrat de l’étude assignée, avec l’appui de collègues plus expérimentés, et contribuer au suivi des dépenses budgétaires tout au long des études qui leur sont confiées Assiste à d’importantes conférences sur les traitements thérapeutiques et le développement de médicaments, et peut être amené à y faire une présentation Assure une bonne communication et entretient de bonnes relations avec les (futurs) clients Contribue et participe, avec le soutien de collègues plus expérimentés si nécessaire, aux évaluations des clients, aux visites et aux présentations d’offres In this role your key tasks will include: Independently provide medical monitor support to assigned clinical studies, for example answering medical questions from study team and/or site, assist with protocol interpretation and medical review of generated data including but not limited to clinical laboratory data and case report forms as necessary to ensure adherence to the protocol, consistency and scientific validity of the data. When appropriate, and with the necessary support from senior colleagues, assist the Project Manager in discussions with clients on safety issues or concerns that may have arisen Prepare the Medical Monitoring and other relevant plans for assigned studies conducted by Allucent prior to the start of the study and in accordance to deliverables contracted. Review Serious Adverse Events, SUSARs, safety narratives and perform Analysis of Similar Events Assist clinical data management with MedDRA and WHO coding in assigned trials Assist by reviewing clinical study documents for medical consistency and relevance, with support of senior medical team members if needed, including but not limited to the clinical trial protocol (CTP), the Informed Consent (ICF) and clinical study report (CSR) other safety reports (e.g., DSUR, PSUR) Assist in the set up and conduct of Data Safety Boards (DSMB, DMB or similar) and Dose escalation meetings (DEC) Attend, participate and present in Kick-Off, Investigators’ meeting, and other relevant meetings in assigned projects, as requested. Provide 24/7 urgent medical support for medical and safety advice if required Training of project teams on medical aspects of the trial and therapeutic training as required Review of Protocol Deviations Identify study risks and provide input to the Risk plan Review and understand study medical deliverables laid down in the assigned study’s contract with support of senior colleagues and help track budget spent throughout their assigned study(ies) Attends and may need to present at major therapeutic conferences and drug development conferences Assure good communication and relationships with (future) clients Contribute and take part with support from senior colleagues as needed in client evaluations, visits and bid defenses Requirements Pour réussir dans ce poste, vous devrez posséder : Un diplôme de docteur en médecine (MD) Doit être titulaire d’un certificat de spécialité en neurologie Une expérience en tant que neurologue dans le domaine de la maladie d’Alzheimer et de la maladie de Parkinson, ainsi que d’autres expériences en neurologie et en psychiatrie, constituent des atouts majeurs au moins cinq-sept ans d’expérience professionnelle pertinente, avec une solide expertise en neurologie Une bonne connaissance des normes GxP Une situation en règle auprès des autorités de réglementation et d’agrément locales, provinciales (aux États-Unis) et nationales, ainsi qu’auprès des organismes de certification Connaissance des exigences réglementaires applicables (locales), notamment celles du RGPD/HIPAA, du CFR/CTR/CTD Excellentes compétences en communication écrite et verbale, y compris une bonne maîtrise de l’anglais Présentable, extraverti et axé sur le client Capacité à travailler dans l’environnement dynamique et stimulant d’une entreprise en pleine croissance Excellence administrative Maîtrise requise de divers logiciels tels que Word, Excel et PowerPoint To be successful you will possess: MD degree Must be a Board-Certified Neurologist Experience as Neurologist with Alzheimer's disease and Parkinson's disease, other neurology and psychiatry experience are key assets Minimum 5-7 years of relevant work experience with solid Neurology expertise Good knowledge of GxP Good standing with local, state (in the US), and national licensing and regulatory authorities and certifying bodies GDPR/HIPAA, CFR/CTR/CTD and applicable (local) regulatory requirements understanding Strong written and verbal communication skills including good command of English language Representative, outgoing and client focused Ability to work in a fast-paced challenging environment of a growing company Administrative excellence Proficiency with various computer applications such as Word, Excel, and PowerPoint required Benefits Voici quelques-uns des avantages liés au fait de travailler chez Allucent : Ensemble complet d’avantages sociaux selon le lieu de travail Salaires concurrentiels selon le lieu de travail Budget de formation et d’études alloué par service pour favoriser le perfectionnement professionnel Horaires de travail flexibles (dans la mesure du raisonnable) Possibilité de travail à distance ou hybride* selon le lieu de travail Possibilités d’accéder à des postes de direction et de bénéficier d’un mentorat Participation à notre programme de jumelage, que ce soit en tant que nouvel employé ou employé déjà en poste Possibilités d’évolution interne et de progression de carrière Programme de recommandation de candidats par les employés, financièrement avantageux Accès à des formations en ligne sur les compétences générales et techniques via ADP et nos plateformes internes Admissibilité à notre programme de primes ponctuelles, qui récompense les efforts exceptionnels déployés dans le cadre de projets Admissibilité à notre programme de récompenses de fidélité, qui reconnaît la loyauté et l’engagement des employés de longue date Avertissements : *Notre politique de travail hybride favorise un milieu de travail dynamique et prévoit deux journées de présence au bureau par semaine pour les employés résidant à une distance raisonnable de l’un de nos bureaux à l’échelle mondiale. "L’équipe de recrutement d’Allucent gère le processus de recrutement et d’embauche pour Allucent (US) LLC et ses sociétés affiliées (collectivement « Allucent »). Allucent n’accepte pas les CV non sollicités provenant de recruteurs tiers ni les demandes de collaboration non sollicitées concernant l’un de nos postes vacants. L’envoi de CV non sollicités à des employés d’Allucent n’engage en aucun cas Allucent à embaucher ces personnes à l’avenir ni à verser une rémunération à une agence de recrutement tierce. « Les candidats ne doivent en aucun cas être présentés directement à nos responsables de l'embauche, à nos employés ou au service des ressources humaines." Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Opportunity for remote/hybrid* working depending on location Leadership and mentoring opportunities Participation in our Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Access to online soft-skills and technical training via ADP and internal platforms Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Disclaimers: *Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-DE #LI-Remote