Location: Remote; Serbia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
⭐ Join Wolt as an English-Speaking Support Associate ⭐
We're on the lookout for full-time (40 hrs/week) Support Associates who speak English fluently to join our amazing Support team and be a part of our Shared Service Center, supporting multiple Wolt countries worldwide.
💙
What you’ll be doing:
As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. We’re looking for colleagues who value a stable and pleasant work environment just as much as continuous learning and skill development in delivering exceptional customer service in a fast-paced setting.
🌟
Day-to-day in this role, you’ll:
Handle customer, courier, and merchant inquiries through live chat, phone, and email support
Resolve escalations, operational issues, and time-sensitive cases quickly and professionally
Support multiple Wolt markets, countries, user types, and ticket flows depending on business and queue needs
Maintain a high-quality customer experience by using empathy, clear communication, and Wolt’s tone of voice
Follow internal processes, company policies, playbooks, refund policies, escalation paths, and operational guidelines
Use multiple tools at the same time, including support platforms, communication channels, knowledge bases, and operational tools
Stay up to date with new processes, market changes, training materials, and internal updates
📝 Your profile:
Excellent communication skills and plenty of patience
Persistence, kindness, and empathy help you find the best solution for everyone involved
Great attention to detail and strong focus
You’re not intimidated by complex tasks that require quick thinking and good organization
You handle stressful situations, you multitask, and you can handle multiple incoming interactions with ease
Making fast decisions in challenging moments is one of your strengths
You understand the importance of great customer experience
You’re fluent in both Serbian and English (C1)
You have at least a high school diploma
You are willing to work in shifts, and on weekends, holidays, we operate 24/7
You’re comfortable with new apps and systems
, and adapt quickly to changes
Any previous work experience is welcome, especially in a similar role - but it’s not a requirement! We’ll teach you everything you need to know.
🎁
What’s in it for you:
Fully remote work
Starting salary:
105000 RSD gross + 50% extra pay for weekends, 110% holidays, and 26% night hours (22-06 hours)
5-day work week
60 minutes of paid break time
- You will receive the legally required 30-minute paid break, plus an additional 30 minutes of paid break provided by us as an employee benefit
At least
25 days of paid vacation
, with a possibility for additional paid days off
Private Health
Insurance
15% cashback on your Wolt orders
Access to the
FitPass
program
2-week
structured onboarding
program
Structured mentoring from our Team Leads
Training sessions, workshops, and learning opportunities to enhance your skills
A clear
career development path
, your growth as a Support Associate is our priority! With our support, you’ll have opportunities to grow and build your career within the company
Wolt-wide training programs
Employee Assistance Program
for you and your immediate family
A friendly, tolerant, and inclusive work environment
All necessary equipment for your work (laptop, monitor, headset)
⏱️ Working hours:
Wolt Customer Support operates 7 days a week, 365 days a year, 24/7.
You’ll be working in 8-hour morning, afternoon shifts or night shifts, including weekends and holidays, depending on business and organizational needs.
💻 T
echnical requirements:
A strong and reliable internet connection and a suitable remote working environment without distractions
This is a fully remote position, but all work must be performed from Serbia only
Candidates must also be available to fully participate in the training and onboarding process
🚀
Next steps:
What to expect from onboarding:
Your onboarding starts through our e-learning platform, and during your first week, you’ll work closely with a trainer. Training lasts 2 weeks, and during this period, you’ll always have someone to guide you through your shifts. After that, you’ll be supported by your Team Lead, who also acts as your mentor.
We review applications continuously, so don’t wait! Apply as soon as possible, and we’ll get back to you shortly.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Belgrade, Serbia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
⭐
Join Wolt as a Serbian-Speaking Support Associate
⭐
We are looking for
part-time Support Associates
to join our Support team in
Belgrade
!
💙
What you'll be doing:
Supporting our customers, courier partners and venues via live chat and phone
Ensuring that the delivery
operations
run smoothly
Developing our support function together with the support
team
as well as other teams within
Wolt
🤓
Our humble expectations:
You have great
communication
skills with a personal touch, and a
customer
-obsessed and
team
-oriented mindset
You are comfortable working hybrid (coming to the office) several days per week
You can work in shifts in mornings, evenings and weekends - our support is open seven days a week
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You are fluent in Serbian language and you have professional working proficiency in English
🎁
What’s in it for you:
Private Health insurance - for all employees
25+ days of vacation - per year
Wolt
credits cashback benefit - enjoy home deliveries with
Wolt
and receive in return a percentage of your total order value as
Wolt
credits to your own
account
.
Employee assistance program
🚀
Next steps:
If you are excited about working in a high-
growth
environment, taking ownership, and being part of an extremely ambitious
team
, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Latin America
Company Intro
At
Toloka AI
we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains—from doctors and lawyers to physicists and engineers—and boast one of the most diverse global crowds,
representing over
100 countries and speaking 40+ languages
. We are a well-funded startup with an enviable portfolio of clients including
Anthropic
,
Amazon
,
Microsoft
,
Poolside
,
Recraft
, and
Shopify
.
Recently, we secured strategic investment led by
Bezos Expeditions
and
Nebius Group
with participation from
Mikhail Parakhin
,
CTO of Shopify
and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world:
USA
,
UK
,
the Netherlands
,
Israel
,
Czech Republic
,
Serbia
, and more.
About the Role
Technical consultants
play a key role in our company, ensuring top-level delivery of our product, its correct configuration, and the deployment of tailored AI data solutions that meet our customers’ needs and deliver an exceptional experience working with us.
As part of this role, you will not only design and implement data labeling pipelines but also act as a trusted technical advisor for our customers - helping them understand their data needs, discover new opportunities, and build scalable AI solutions.
We are looking for a person with more than
3 years
of solid technical background, who feels comfortable working in technical environments, solving data-related tasks using Python and AI, and communicating directly with customers. You should be a confident communicator able to engage with both technical and executive stakeholders and collaborate closely with our commercial team.
Responsibilities
1. Client Ownership & Communication
Act as the primary technical point of contact for customers across technical and executive stakeholders.
Lead discovery conversations to deeply understand client goals, problems and quality criteria.
Translate client needs into clear, actionable solution designs and delivery plans.
Advise customers on best practices in data collection, data quality, evaluation, and model training workflows.
Set expectations proactively, communicate progress regularly, and manage risks and trade-offs transparently.
Identify expansion opportunities and additional ways Toloka can create value through data and AI solutions.
2. Solution Design & Delivery
Design end-to-end data solutions using Toloka’s platform, selecting appropriate components, workflows, and quality controls.
Configure data labeling components and quality controls, develop user interfaces and AI-driven tooling (e.g. agentic systems, RAGs, synthetic data generation), and integrate them into end-to-end automated pipelines for AI training and evaluation.
Run experiments and pilots to validate quality, throughput, and cost assumptions.
Lead technical execution during delivery, coordinating internal teams and external stakeholders as needed.
Ensure solutions meet agreed quality, performance, and scalability requirements.
3. End-to-End Ownership & Project Management
Own delivery outcomes holistically - including technical performance, quality, timelines, and financial efficiency.
Monitor key KPIs (e.g. throughput, quality metrics, Gross Margin, Contribution Margin) and act on deviations.
Prioritize work based on customer impact and business value.
Analyze data to identify failure modes, inefficiencies, and opportunities for improvement.
Continuously optimize solutions through iteration, automation, and adoption of new technologies.
Troubleshoot delivery, process, or technical issues in collaboration with support, infrastructure, and product teams.
Drive solutions toward stable operation with minimal ongoing maintenance.
Requirements
Core Experience
Experience as a Solution Engineer, Technical Solutions Engineer, Data Scientist, Data/Systems Analyst, or Technical Project Manager.
Proven experience owning projects end-to-end, including scoping, delivery, and stakeholder management.
Direct experience working with external customers on technical projects (requirements gathering, delivery, iteration).
Technical Skills
Strong Python skills for data manipulation (e.g. NumPy, pandas), natural language processing (e.g. NLTK, spaCy), and building lightweight web services or tools (e.g. FastAPI, Flask).
Solid understanding of ML concepts and data workflows; familiarity with LLMs and prompt engineering is a strong plus.
Experience designing multi-stage pipelines and complex systems.
Understanding of software development fundamentals: version control, testing, MVPs, iterative development etc..
Bachelor’s or Master’s degree in Data Science, ML/AI, Software Engineering, or a related quantitative field such as Physics or Applied Mathematics, with strong analytical foundations.
Ability to reason about trade-offs between quality, speed, cost, and scalability.
Communication & Ownership
Excellent English communication skills (B2+), with the ability to explain complex technical concepts to non-technical audiences.
Confidence working with data engineers, ML engineers, and researchers from leading tech companies.
Strong ownership mindset: comfortable being accountable for outcomes, not just tasks.
Ability to manage multiple projects in fast-paced, ambiguous environments.
Nice to have
Experience with crowdsourcing, expert workflows, or large-scale data labeling.
Experience working on ML training, evaluation, or agentic systems.
Familiarity with quality frameworks, audits, or data validation pipelines.
[Important Notice] Scam Alert Regarding Fake Job Postings
It has come to our attention that an individual or group is fraudulently impersonating Toloka to post fake jobs and solicit personal information from applicants.Please be aware:
Official Communication:
Our recruiting team will
only
contact you from an official "
toloka.ai
" email address. We will NEVER use Gmail, Yahoo, Tolokainc, toloka.inc, or other personal or seemingly business email accounts.
Our Process:
We will
never
ask for your bank account details, credit card number, or any fees as part of the application or interview process.
Official Listings:
All legitimate job openings are posted on our official careers page:
https://toloka.ai/careers#job-list
What to do:
If you see a suspicious job posting or have been contacted by someone you suspect is a scammer, please do not provide any personal information. Instead, report the incident to us directly at
security@toloka.ai
and report the profile/post to LinkedIn.We are taking this matter very seriously and are working with the appropriate parties to resolve it.
Thank you for your vigilance!
Location: Japan
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
This role partners directly with enterprise customers building and deploying conversational agents on the ElevenLabs Agents Platform. The focus is hands-on execution - advising on agent design, personas, conversation flows, tool integrations, and voice customization to deliver clear business outcomes in production environments.
You will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale.
In parallel, you will own expansion outcomes across a defined portfolio of enterprise accounts. Success is measured by net revenue retention and sustained multi-product adoption. You will identify expansion opportunities, drive cross-sell through deeper agent usage, and partner with Sales, Engineering, and Account Managers to convert technical success into durable revenue growth and long-term customer commitment.
REQUIREMENTS
- 5-7 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in Japan
- Familiarity and experience with building and deploying AI agents
- Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs
- Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities
- Excellent problem-solving, technical, and analytical skills to address customer needs and concerns
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization
- Strong understanding of the Japan market landscape and cultural nuances
- Self-motivated and able to work independently in a remote or distributed team environment
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: United States
The Opportunity
Flosum is looking for a visionary Senior Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Equity participation
Comprehensive benefits (health, dental, vision, 401k)
Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements
If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.
Location: New York, New York, United States
iCapital is seeking a highly motivated, outgoing, and experienced Business Development professional to join the Relationship Management team developing iCapital’s enterprise presence in the US wealth channel. This team develops and helps manage relationships with iCapital’s largest clients and prospects, within the RIA channel. This role is instrumental in growing and expanding the company’s presence and client base. This individual will be expected to help drive new business initiatives with existing clients, while also driving the acquisition of new clients. As part of these responsibilities, the candidate will create compelling pitch decks, develop market analysis and strategy, help negotiate contracts, and help organize implementation efforts.
Responsibilities
Support a team responsible for identifying and driving new enterprise opportunities with both new clients and prospects, and within our existing client base. This responsibility involves close alignment and partnership with our Client Management team and other specialists within our organization.
Promote a consultative approach to identify and acquire new enterprise accounts who would use all, or parts, of iCapital’s proposition.
Educate clients on the depth of iCapital’s technology capabilities.
Provide detailed pipeline updates and reports to be shared with our Client Management teams and other interested internal stakeholders.
Communicate feedback from clients and prospects to the organization to improve delivery of solutions and improve the overall client experience.
Lead platform and system demonstrations for new prospects, lead responses to RFPs, and work collaboratively with internal and external cross-functional teams on client launches and strategic initiatives.
Qualifications
10+ years of experience in a business development/relationship management capacity
10+ years of experience working within financial services or financial technology industry
Proven ability to deliver and commercialize a complex, multi-faceted product set and / or technology platform for sophisticated clients
Strong domain expertise in Alternative Investments, Structured Investments, and Annuities
Demonstrated track record of building, expanding, and sustaining relationships with senior decision makers and key stakeholders
Experience operating effectively in a dynamic, fast-paced, entrepreneurial environment
Demonstrated ability to organize client coverage across product lines and client channels, driving depth of penetration and coordinated, consolidated support models
Highly detail-oriented, with the ability to collaborate cross-functionally to deliver accurate execution and optimal client outcomes
Strong client service orientation, with a consistent focus on responsiveness, follow-through, and stakeholder management
Benefits
The base salary range for this role is $160,000 to $200,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
Are you open, communicative, and passionate about technology and customer support? Join our Customer Support Team as a
Customer Support Specialist
and help our customers solve their IT challenges while delivering an outstanding customer experience.
Provide professional support to our customers via phone, email, ticket system, and chat, addressing technical, administrative, and account-related inquiries.
Assist customers with topics such as software usage, onboarding, licensing, subscriptions, invoicing, and account management.
Analyze customer issues, identify solutions, and provide clear guidance to ensure a smooth customer experience.
Support customers in understanding and effectively using our software solutions.
Conduct online demonstrations of our products and highlight functionalities that address customers’ individual needs.
Prepare tailored offers and support customers throughout their journey with TeamViewer.
Collaborate closely with internal teams to resolve customer requests and continuously improve the customer experience.
Contribute to delivering a high-quality customer experience by building strong relationships with our customers.
Requirements
Fluent in
French and English
; additional languages are a plus.
Strong interest in technology, software, and IT environments.
Ability to quickly understand software products and explain technical concepts to customers with varying levels of expertise.
Strong communication, customer engagement, and problem-solving skills with a customer-focused mindset.
Comfortable working with Windows and macOS environments and learning new technologies.
Ability to support customers across various topics, including technical inquiries, onboarding, licensing, subscriptions, invoicing, and account-related requests.
Strong analytical skills with the ability to balance technical and administrative tasks.
Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
Self-motivated, curious, and eager to continuously learn and develop.
Previous experience in customer support, technical support, SaaS, IT services, or another customer-facing role is an advantage.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to Corporate Benefits platform with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: New York; London, England
Workplace: hybrid
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the role:
We are looking for a highly driven Strategy & BD Associate to work closely with Aave Labs’ leadership team on high-impact strategic initiatives across ecosystem growth, product expansion, and institutional adoption.
This is a unique opportunity to operate at the intersection of strategy, business development, and execution within one of the most influential organizations in decentralized finance. The role is designed for someone who thrives in fast-moving environments, enjoys solving complex problems, and is excited to help shape the future of onchain finance.
You will support and help drive a broad range of initiatives across Aave Labs, reporting to the Chief Strategy & Business Officer, working cross-functionally with product, engineering, legal, marketing, ecosystem, and external partners. This role is intentionally designed with broad exposure across strategy, ecosystem growth, and execution. For the right person, it represents a significant opportunity to grow within Aave Labs’ business development and strategic functions over time, take ownership of key initiatives, and help shape the evolution of the team as the organization continues to scale.
How you can make an impact:
Support the development and execution of strategic growth initiatives across Aave Labs’ ecosystem and products
Work closely with leadership to help identify and evaluate new market opportunities and expansion strategies
Coordinate cross-functional initiatives across product, engineering, legal, marketing, and ecosystem teams to drive execution and alignment
Assist in developing and managing strategic partnerships across DeFi, fintech, infrastructure, and institutional ecosystems
Conduct market research, competitive analysis, and ecosystem mapping to support business and strategic decision-making
Help prepare strategic materials including partnership proposals, market overviews, presentations, and ecosystem analyses
Support business development efforts including outreach coordination, pipeline management, partner tracking, and stakeholder communication
Monitor trends across DeFi, stablecoins, tokenization, institutional adoption, and digital asset infrastructure to identify emerging opportunities
Contribute to internal strategic planning and operational initiatives as Aave Labs continues to scale globally
Let's connect if you have:
3–5 years of experience in strategy, business development or partnerships, and digital assets
Strong understanding of crypto, DeFi, and the evolving digital asset ecosystem
Intellectual curiosity and a genuine passion for decentralized finance and emerging financial infrastructure
Exceptional communication, organizational, and project management skills
Ability to operate autonomously and manage multiple workstreams in fast-moving environments
Strong analytical and strategic thinking capabilities with high attention to detail
Comfortable working cross-functionally with both technical and non-technical stakeholders
High-agency mindset with a willingness to take ownership and drive initiatives forward
Strong team player who thrives in collaborative and globally distributed environments
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
#LI-MG1
Location: South Africa (Remote)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are seeking a dynamic and results-driven VIP Relationship Manager to join our rapidly growing Emerging Markets team. In this role, you will be the primary point of contact for our high-net-worth individual (HNWI) and institutional clients across three key markets: Africa, Switzerland, and Pakistan. You will be responsible for onboarding, nurturing, and retaining VIP clients while driving volume growth and deepening product adoption across our exchange ecosystem. This role requires a unique ability to navigate diverse regulatory environments and cultural dynamics across Sub-Saharan and North African markets, the Swiss financial hub, and Pakistan's fast-growing digital asset landscape.
What You’ll Be Doing
Client Relationship Management
Serve as the dedicated relationship manager for a portfolio of VIP clients with AUM or trading volume above defined thresholds
Build and maintain strong, trust-based relationships with HNWIs, family offices, crypto funds, and institutional traders
Conduct regular business reviews and check-ins with top-tier clients to assess satisfaction and identify upsell opportunities
Act as the internal advocate for VIP clients, coordinating with product, compliance, and operations teams to resolve issues promptly
Business Development & Growth
Proactively identify and onboard new VIP clients through referrals, industry events, and regional outreach campaigns
Drive trading volume growth, fee revenue, and product cross-sell (spot, derivatives, earn, OTC, and Web3 products)
Develop and execute territory-specific strategies to grow presence across Africa (Sub-Saharan and North Africa), Switzerland, and Pakistan
Represent the exchange at key conferences, summits, and community events in the assigned region
Market Intelligence & Feedback
Stay current on competitive landscape, regulatory developments, and macro trends affecting crypto adoption in Africa.
Gather and relay client feedback to internal product and strategy teams to influence roadmap decisions
Identify emerging trends in trading behavior and asset preferences among VIP client segments
What We Look For In You
Experience & Background
5+ years of experience in relationship management, private banking, institutional sales, or brokerage — preferably within crypto, fintech, or financial services
Proven track record managing high-value client portfolios with demonstrable revenue impact
Prior exposure to African markets, Swiss financial services, or Pakistan's fintech/crypto ecosystem is strongly preferred
Experience working in or with a crypto exchange, trading firm, or Web3 company is a significant advantage
Skills & Competencies
Exceptional interpersonal and communication skills with the ability to build rapport across cultures
Strong commercial acumen with ability to identify revenue opportunities and close deals
Deep understanding of crypto products: spot trading, perpetual futures, options, and staking
Proficiency with CRM tools (Salesforce, HubSpot, or equivalent) and data-driven reporting
Self-starter mentality with ability to operate autonomously in a fast-paced environment
Languages
Fluency in English is required
Proficiency in one or more regional languages is highly preferred: French, Swahili, Arabic, Hausa, Afrikaans (Africa), German or French (Switzerland), Urdu or Punjabi (Pakistan)
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
#LI-AZ1 #LI-REMOTE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Видное
Ищешь работу с возможностью карьерного развития и роста?
Сбер раскроет твой карьерный потенциал! Откликайся!
Обязанности
* консультировать клиентов в отделении банка
* продавать продукты и услуги Сбера и помогать с их оформлением
* обучать клиентов пользоваться сервисами и продуктами Сбера
* проводить платежи и переводы.
Требования
* имеешь образование среднее и выше
* активно используешь гаджеты
* доброжелателен и готов помогать клиентам
* готов использовать искусственный интеллект в ежедневной работе (обучение за счёт компании — есть свои курсы).
Условия
* ежемесячная, годовая премия и ежегодный пересмотр зарплаты
* возможность влиять на свой доход
* быстрый старт карьеры для тех, кто без опыта
* работа недалеко от дома
* корпоративный планшет для комфортной работы
* уникальная система онлайн обучения Сбера для карьерного развития и роста
* расширенный ДМС и льготное страхование для семьи
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
Будет преимуществом опыт работы в компаниях: Россельхозбанк, Росбанк, Совкомбанк, ГазпромБанк Яндекс, Ozon, Wildberries, Деловые Линии, ВТБ, Альфа-Банк, Тинькофф Банк, МТС, Билайн, Мегафон, Ростелеком.
#клиентский\_менеджер #менеджер\_по\_продажам #администратор #консультант #менеджер #специалист\_банка #работа\_для\_начинающих #консультирование #кредитные\_продукты #страхование #вклады #ипотека #кредиты #Сбербанк #специалист #начинающий\_специалист #Сбер
Location: São Paulo Office
Workplace: Hybrid
About the Role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Senior Sales Executive
As Senior Sales Executive — Enterprise Brazil, you are core to our mission of building and expanding Taktile's enterprise customer base across Brazil's financial services sector. You will play a critical role in driving growth by creating a robust pipeline of strategic accounts among the country's largest banks and financial institutions and guiding them through complex sales cycles with expertise and care.
As a trusted partner and credible brand ambassador, you will represent Taktile in the Brazilian enterprise market, building strong relationships with senior stakeholders across risk, credit, technology, procurement, and legal. You will own deals with annual contract values above R$ 1M, navigate multi-month procurement processes at Tier-1 banks, and define how Taktile is sold, positioned, and delivered in Brazil for years to come. This role reports directly to Carolina Fraidemberge and is a foundational hire for our Brazil team.
About You
- You’ve met or exceeded your sales targets for 5+ years at $200K+ ACVs.
- You have extensive experience managing complex deal cycles of 6+ months.
- You know how to build deep, strategic relationships with senior customer stakeholders, including C-suite executives.
- You’re curious and customer-centric, with a talent for understanding enterprise customers’ challenges and delivering solutions tailored to their needs.
- You’re humble and have a growth mindset, eager to continuously learn, implement new methodologies, and bring best practices into the business.
- You’re collaborative and thrive in cross-functional environments, working closely with Marketing, BDR, and Customer Success teams.
- You’re strategic and creative—always finding innovative ways to engage prospects and enhance the enterprise buying experience.
- You have exceptional communication skills, with an ability to craft compelling messages that resonate with enterprise stakeholders.
- You have a proven track record selling SaaS/software subscriptions to Financial Services and/or enterprise-scale businesses.
- You are highly skilled in prospecting and navigating complex organizations to identify and engage decision-makers.
What You'll Do
- Sell Taktile’s innovative decisioning software solution to large enterprise customers in Financial Services to meet or exceed your revenue targets.
- Develop a deep understanding of our enterprise target markets, ideal customer profiles, and competitive landscape.
- Manage a pipeline of complex, multi-stakeholder sales opportunities from lead to close, focusing on long-term value.
- Drive outbound prospecting efforts to engage and qualify enterprise accounts.
- Qualify and nurture opportunities generated by BDRs and Marketing.
- Lead discovery sessions, product demos, and executive presentations to showcase Taktile’s value proposition.
- Provide a seamless and outstanding buying experience for our enterprise customers.
- Collaborate with the Customer Success team to ensure smooth handovers and long-term customer success.
- Upsell and cross-sell within enterprise accounts to maximize value for customers and drive revenue growth.
- Leverage proven enterprise sales methodologies such as MEDDICC and Challenger.
- Use CRM and sales tools such as HubSpot, Salesforce, LinkedIn Sales Navigator, etc., to manage and track progress.
- Provide market feedback to Product, Marketing, and Leadership to influence the roadmap and go-to-market strategies.
Ideal, But Not Required
- Experience working in an early-stage start-up (Seed - Series B).
- Deep knowledge of the FinTech, data, or ML/AI landscape.
Our Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here
- Make an impact and meaningfully shape an early-stage company
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Use the equipment of your choice including meaningful home office set-up.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: Remote | North America or Europe
ABOUT ALTITUDE
Altitude https://squads.xyz/altitude is the global business account. USD and EUR business accounts from 200+ countries. Access global payments and FX, corporate cards with up to 2% cashback, multi-entity management, bill pay, invoicing, and accounting in one place. Built by Squads (Squads Multisig secures $10B+ on Solana) and growing rapidly. Backed by Haun, Multicoin, Solana, Coinbase, Electric Capital, Placeholder and others.
THE ROLE
You’re the person who opens every door. Your job is to find the right companies, reach them at the right moment, and fill the pipeline that drives Altitude’s growth.
The role of a BDR has fundamentally changed. You will use the latest stack of AI tools to drive a high-performing outbound machine: identifying perfect-fit accounts, timing outreach to real signals, and running multi-channel campaigns across email, X, LinkedIn, cold calls, DMs, and beyond. The goal is to build pipeline and spend most of your day on calls, qualifying real opportunities and handing them to the sales team ready to close.
WHAT YOU’LL OWN
Outbound Prospecting
- Run high-volume outbound across email, X, LinkedIn, cold calls, and DMs. Every channel is your channel
- Build and execute AI-powered multi-touch sequences that get responses, not just impressions
- Test messaging, channels, and cadences constantly. What worked last month might not work next month
- Partner with GTM and Sales to build and refine the systems that power your outreach
Research & Targeting
- Identify high-fit accounts across relevant industries and verticals
- Surface new ICPs where Altitude can solve real pain points
- Use AI to identify high-intent signals across various data sources to spot the perfect moment to reach out, not just the right company
- Know the ecosystem cold: who’s raising, who’s launching, who’s hiring, who just got funded
Qualification & Handoff
- Keep a packed calendar of qualification calls. If you’re not on a call, you’re booking the next one
- Qualify inbound and outbound leads against Altitude’s ICP before they hit the pipeline
- Run initial conversations that surface real pain points around treasury, payments, and yield
- Hand off qualified opportunities to AEs with full context: who they are, what they need, why now
Field Presence
- Occasionally attend conferences and events to generate pipeline in person
- Support AEs at dinners, roundtables, and 1:1s when an extra set of hands makes the trip more productive
YOU MIGHT BE RIGHT FOR THIS IF
- You’re relentless about activity. Volume isn’t something anyone needs to coach you on
- You’ve done this before and you know how to get strangers to respond by hitting them at the right time with the right message
- You’re genuinely curious about fintech and the frontier of finance
- You know how to build a machine that can write highly personalized cold emails and DMs at scale
- You’re AI-native: you’re already using AI to write faster, research smarter, and automate the tedious stuff
- You’re organized despite the chaos. Your CRM is clean, your follow-ups are on time, your pipeline is real
- You don’t need to be told what to do next. You see a gap, you fill it
- You want to be an AE. This role is the fastest path to one
REQUIREMENTS
- 2+ years of professional experience with meaningful exposure to outbound sales, business development, or a hustle-intensive role
- Strong written communication. You’ll write hundreds of messages a week. They need to be sharp
- Comfortable with CRM tools (Attio), sequencing platforms (Apollo), and AI-powered workflows (GrokBot, Claude, GPT, etc.)
- Europe or US-based. Willingness to travel for key conferences and events
WHY THIS MIGHT BE INTERESTING
Most BDR roles are about smiling, dialing, and reading a script someone else wrote. This one isn’t. We are operating at the bleeding edge and rethinking what BDR looks like in the age of AI. AI has fundamentally changed the playbooks for outbound. You get to influence what the new version looks like.
You’ll work directly with GTM, sales, and senior leadership. You will have real input into how Altitude acquires customers and will build skills that compound fast. If you’re a builder who’s really good at sales and growth, and you want to be at a company where the ceiling is high, this is the role for you.
Small team, high standards. Learn more about our core values here https://squads.xyz/company.
Location: The Americas; Costa Rica; Tampa; Charlotte; Nashville; Brazil; Atlanta; Colombia; Philadelphia; Pittsburgh; Canada; Mexico
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -3 / - 8 UTC (Americas) as you will be supporting the Americas region.
We are seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Customer Success Manager (CSM), you will play a pivotal role in managing relationships with our diverse customer base, ensuring their success and satisfaction with our platform and services. This position offers an exciting opportunity to work in a fast-paced environment, collaborate cross-functionally, and make a significant impact on the customer experience.
Our Customer Success POD is a dynamic and tightly-knit group committed to crafting a seamless customer journey. As a member of this team, you will be part of a collaborative environment where ideas flourish, and each team member's input is cherished. We foster a culture of continuous learning and growth, encouraging every team member to contribute their unique skills and perspectives to our shared goals. By joining our Customer Success POD, you'll become part of a supportive community that thrives on innovation, excellence, and a steadfast commitment to customer satisfaction.
KEY RESPONSIBILITIES
- Proactively manage and nurture relationships with a portfolio of customers, ensuring high engagement and satisfaction levels.
- Responsible for addressing and managing customers' health cases assigned to them.
- Respond to customer inquiries and requests within the Success scope, providing timely and effective solutions.
- Conduct enablement sessions, product demos, and escalation calls with customers to drive adoption and address challenges.
- Manage customer escalations and collaborate cross-functionally to resolve issues and ensure customer satisfaction.
- Utilize data-driven insights to understand customer needs and preferences, advocating for their interests within the organization.
- Identify opportunities for improvement and scalability in customer success processes, contributing ideas and solutions to enhance customer health.
- Lead and participate in cross-functional projects aimed at improving customer engagement and satisfaction.
- Act as the primary point of contact for internal teams, addressing and prioritizing requests from Sales, Support, and other departments.
- Collaborate with the Sales team to ensure customer retention, particularly in churn-risk situations.
- Collaborate with Treasury on payment collection for late-paying customers
- Work closely with Product, Sales, Support, and Marketing teams to ensure customers receive comprehensive support and maximize the value of our platform.
- Stay abreast of product updates and industry trends, continuously enhancing your skills and knowledge to better serve our customers.
REQUIREMENTS
- Minimum of 2 years of experience in a Customer Success, Account Manager or quota-carrying role, preferably in a SaaS or technology company.
- Proven track record of managing multiple customer relationships and driving customer success initiatives.
- Ability to effectively manage customer expectations and any conflicts should they arise.
- Exceptional communication skills, both verbal and written.
- Strong interpersonal skills with the ability to build rapport and trust with customers.
- Analytical mindset with the ability to leverage data to drive insights and decision-making.
- Cross-functional collaboration skills with experience working across departments to achieve common goals.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Strong organizational skills and attention to detail.
- Passion for customer advocacy and commitment to delivering exceptional service.
- Willingness to continuously learn and upskill to keep pace with product advancements and industry trends.
- Proficiency in Zendesk, Asana, Notion, and Slack is a bonus.
ATTRIBUTES THAT ARE NOT REQUIRED (BUT ARE A BONUS)
- Experience in the HR industry and employment practices spanning multiple countries
YOU'LL ALSO NEED
- A reliable home internet connection (or be able to get one)
- Proficiency in both written and spoken English language is required
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Paris, Remote
Workplace: remote
360Learning is seeking a highly skilled and motivated Technical Consultant to join our Professional Services team. As a Technical Consultant, you will be responsible for scoping custom technical and consulting projects, building custom solutions, coordinating with the Technical Services team and delivering on those projects for our clients. You will work closely with our sales and development teams to understand client needs and translate them into technical solutions. The successful candidate will have a strong technical background, excellent problem-solving skills, and a customer-focused mindset.
As a Technical Consultant, you are part of our implementation team, who plays a key role in seamlessly onboarding new customers: you are working cross department (Sales, Product and Customer Success) to understand and document client use cases and requirements and then translate them into set up and configuration of the 360Learning platform as well as specifications for the development of Technical Solutions.
You will support and manage all phases of the implementation lifecycle, from sales turnover and kick off to handover to support, mainly on strategic accounts as a technical expert. You will define 360Learning platform architecture for our clients, facilitate integrations (flat files, API’s), 3rd party apps, guide and provide assistance in order to ensure the successful deployment of their platform.
As we grow, we need to continue to automatize and find repeatable solutions. Part of your job will be to design tools to either support the rest of the team and specific customer’s requests and avoid time-consuming work.
Within 1 month, you will:
Become a Trello expert through our onboarding process
Understand our product offering through training
Master our platform and be able to support clients on basics requests through ticketing
Master our integration possibilities (Workato, data lake, flat files, APIs)
Within 3 months, you will:
Work with clients to understand their technical requirements and scope projects accordingly
Collaborate with our sales and development teams to design and implement solutions that meet client requirements
Ensure successful delivery of projects on time and within budget
Provide technical expertise and support to clients throughout the project lifecycle
Continuously learn about new technologies and stay up-to-date with industry trends
Develop and maintain technical documentation and project plans
Participate in client-facing meetings and presentations
Within 6 months, you will:
Develop repeatable and scalable processes to improve project quality and delivery
Be able to support the team on difficult integrations & troubleshooting issues
Contribute to our knowledge base to share best practices and lessons learned
Work with our partner ecosystem to strengthen the services proposed to our clients
Deliver platform audits to clients
Within 12 months, you will:
Contribute to our knowledge base to share best practices and lessons learned
Work with our partner ecosystem to strengthen the services proposed to our clients
Create and propose new services to our Professional Service catalog
Present our value proposition to prospects or other SaaS companies and 3rd party developers to encourage them to integrate with our platform
The Skills Set:
8+ years of experience supporting technical partnerships and integrations, developer relations, or similar technical role with external stakeholders; customer facing background preferred (e.g.
Sales Engineer, Technical Presales, Solution Architect, Technical consultant, Technical Project Manager, Technical Account Manager, Business Analyst)
Excellent understanding of APIs and REST integrations
Strong technical skills, including experience with programming languages such as Java, Python, or Ruby
Knowledge of SaaS platforms, cloud-based solutions, and web technologies
Experience scoping projects, designing technical solutions, and delivering projects
Excellent problem-solving skills and ability to troubleshoot complex technical issues
Ability to adapt your communication to different audiences (highly technical vs. less/non- technical stakeholders)
Organized, structured, rational and analytical way of working
Ability to work independently and as part of a team in a fast-paced, deadline-driven environment
Experience with project management methodologies such as Agile or Scrum is a plus
Enthusiasm for our culture explained
here
https://bit.ly/Convexity360L
What we offer:
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠. Working remotely from outside France is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity_360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process:
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with our Head of Technical Services
Case study with our Head of Technical Services and our Head of professional Services EMEA
Clarification Meeting with a Technical Consultant
Culture Fit with our VP Global Professional Services
Offer!
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Dubai
Workplace: onsite
About Lyra
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Key Responsibilities:
Clinical Case Management Support
Intake & Triage
: Monitor incoming case queues, ensuring referrals are processed promptly and assigned to appropriate clinical case managers, affiliates, etc.
Case Coordination:
Assist internal clinical case managers and affiliates with case file management, supporting affiliates with technical issues related to dedicated affiliate portal, data entry, and tracking authorisation periods, invoices, etc.
Crisis Protocol:
Act as a first point of administrative contact during high-volume periods, escalating urgent or high-risk cases to clinical case managers immediately.
Documentation:
Ensure all clinical documentation is uploaded to the relevant systems accurately and within required timeframes.
Mentorship & Training:
Train and guide existing clinical administrative staff and serve as a mentor for junior administrators.
Workflow Oversight:
Act as the administrative lead by monitoring the department & overall case queues and workload to ensure the team is meeting SLAs and reallocating resources during high-volume surges.
Quality Audits:
Conduct weekly spot-checks of case files created by intake and Connected Calendar affiliates and to ensure data integrity, proper coding, and documentation compliance. Keeping affiliate scorecards up-to-date and ready for KPI feedback.
CISM Coordination:
Lead the logistical coordination of Critical Incident Stress Management (CISM) responses for large-scale onsite trauma events (e.g., arranging travel and briefing materials for counsellors deploying to onsite customer locations), working with the Clinical Lead.
Network Gap Analysis:
Proactively identify gaps in the provider network (e.g., lack of child psychologists in a specific country; lack of additional legal providers in specific country, etc) and work with the Provider Network Developer.
Operational & Administrative Duties
Monitoring and Reports:
Generate weekly and monthly reports on key performance indicators (KPIs) such as affiliate scorecards, call answer rates, and case turnaround times.
Billing Support:
Reconcile provider invoices against authorised sessions and resolve billing discrepancies in collaboration with the clinical case mana finance team. This will cover invoicing for service provision across EAP
Process Improvement:
Identify bottlenecks in the case management workflow and suggest administrative solutions to improve efficiency and the client/affiliate experience.
Data Corrections:
Pull regular data corrections for the internal/external team to review and fix
Technical/IT ticket support:
Keeping track of system updates that may require troubleshooting with affiliates and the case management team, attending monthly technical support meetings
Compliance & Privacy
Compliance
: Strictly adhere to GDPR regulations and confidentiality standards regarding Protected Health Information (PHI) in all communications and record-keeping.
Audit Prep:
Assist the Clinical Lead in preparing files and data for internal and external audits.
Requirements:
Bachelor’s degree in healthcare administration, Psychology, Social Work, or a related field (or equivalent work experience).
2+ years of administrative experience in a healthcare, mental health, or insurance setting.
Specific experience within an EAP or behavioural health managed care organisation is highly preferred.
Excellent fluency in English; with Arabic, Hindi, Urdu being beneficial.
Proficiency in Case Management systems (e.g., Salesforce, or similar CRMs).
Strong command of Google Suite (Sheets, Forms, Slides) and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Familiarity and comfort with basic clinical terminology.
Skillset:
Technical Skills
Proficiency in Case Management systems (e.g., Salesforce, or similar CRMs).
Strong command of
Google Suite
(Sheets, Forms, Slides) and
Microsoft Office Suite
(Excel, Word, Outlook, PowerPoint).
Familiarity and comfort with basic clinical terminology.
Comfort with using AI tools efficiently and ethically.
Soft Skills
Empathy & Professionalism:
Ability to handle sensitive situations with compassion while maintaining strong professional boundaries with both internal staff and external teams and affiliates.
Detail-Oriented:
Exceptional accuracy in data entry and record-keeping.
Prioritisation:
Ability to manage multiple competing priorities in a methodical way.
Communication:
Strong verbal and written communication skills for interacting with affiliates, clients, and internal stakeholders. This includes working with a global team.
Emotional maturity and regulation:
Given the nature of the work, it is beneficial to have someone who is able to emotionally regulate, has the ability to prioritise their self-care alongside meeting work requirements and having the communication skills to reach out when they may need additional support.
About you:
Computer literacy & ability to type fast
Ability to effectively merge Clinical and EAP focus
Client service orientation
Good understanding and ability to manage escalations, such as complaints and risk
Maintaining and enhancing the overall customer and affiliate experience
Good time management ability
Strong administrative skills with the ability to articulate well
Ability to work collaboratively
Ability to work well under pressure
Business and commercial awareness
Approachable for affiliates and team members who need assistance and support
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
The benefits available to those located in the UAE or MENA. will be consistent with UAE or MENA law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.
Location: Muscat, Oman
Müller's Solutions is seeking a dedicated Change Management Consultant, preferably an Omani national, to join our team. In this role, you will drive and support organizational change initiatives by working closely with stakeholders to facilitate smooth transitions and enhance adoption of new processes, systems, and strategies. You will be a key contributor to ensuring the success of transformational projects by developing tailored change management plans, conducting impact assessments, and executing communication and training strategies.
Key Responsibilities:
Develop and implement change management strategies and plans aligned with project objectives.
Engage with stakeholders at all levels to assess readiness and manage resistance.
Design and execute communication plans to keep all parties informed and engaged.
Conduct training needs assessments and coordinate training sessions to support change.
Monitor and measure change progress and adoption, providing timely feedback and adjustments as necessary.
Collaborate with project teams to integrate change management activities into project plans.
Provide coaching and support to leaders and managers to effectively drive change.
Requirements
Requirements:
Omani national preferred.
Bachelor's degree in Business Administration, Organizational Development, Human Resources, or a related field.
Minimum 5 years of experience in change management roles.
Strong knowledge of change management methodologies, tools, and best practices.
Demonstrated experience managing change in large-scale projects and organizational transformations.
Excellent communication, facilitation, and interpersonal skills.
Ability to work collaboratively across diverse teams and influence stakeholders at all levels.
Relevant certifications in change management (e.g., Prosci, ACMP) are a plus.
Strong problem-solving skills and adaptability in dynamic environments.
Location: Красногорск
Ищешь работу с возможностью карьерного развития и роста?
Сбер раскроет твой карьерный потенциал! Откликайся!
Обязанности
* обслуживать клиентов в отделении Сбера
* проводить кассовые операции: прием, выдача, обмен денег
* продавать продукты Сбера и консультировать клиентов по возникающим вопросам.
Требования
* имеешь образование среднее и выше
* активно используешь гаджеты
* доброжелателен и готов помогать клиентам
* готов использовать искусственный интеллект в ежедневной работе (обучение за счёт компании — есть свои курсы).
Условия
* ежемесячная, годовая премия и ежегодный пересмотр зарплаты
* возможность влиять на свой доход
* быстрый старт карьеры для тех, кто без опыта
* работа недалеко от дома
* уникальная система онлайн обучения Сбера для карьерного развития и роста
* расширенный ДМС и льготное страхование для семьи
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
#менеджер\_по\_обслуживанию #обслуживание\_физических\_лиц #специалист\_банка #начало\_карьеры #работа\_без\_опыта #касса #работа\_с\_наличными #банковские\_ценности #прием\_платежей #продажа\_банковских\_продуктов #Сбербанк #специалист #начинающий\_специалист #Сбер
Location: Remote - U.S.
About Airship
Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more.
Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.
We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day.
To learn more about us, visit
www.airship.com
, read our
blog
or follow us on
LinkedIn.
About the Role
The Airship Partnership team drives business relationships with leading technology vendors and agencies to jointly deliver high-impact customer engagement and expand Airship's presence across the MarTech ecosystem.
We are hiring a Technology Partnerships Manager for both our Americas and EMEA regions. You will be responsible for managing a portfolio of strategic ISVs (like Google Cloud, Twilio, Salesforce, and leading CDPs, Personalization, Analytics and other MarTech platforms) and driving revenue and market share by sourcing and influencing sales opportunities within your region.
This is a hands-on, high-impact individual contributor role. You will work in coordination with the VP of Global Partnerships and regional partnership leadership, who provide strategic direction and executive air cover, while you execute day-to-day partner development, activation, and co-sell motions. You will also be a key bridge between our partners and Airship's Sales, Product, and Marketing teams.
What You'll Do
Build and execute a systematic co-sell motion:
define playbooks, identify joint targets with priority tech partners. Foster collaboration with Airship AEs and enable partner sales teams to ensure Airship stays top-of-mind
Drive Sourced & Influenced Revenue:
Generate new pipeline through proactive outreach, joint solution positioning, and partner introductions. Accelerate existing deals by leveraging partner networks, providing critical deal help, intel, new contacts, and highlighting integration value
Act as GTM connective tissue:
Collaborate with Sales, Customer Success, Solutions Engineering, Marketing, and Product to align partner initiatives with Airship's GTM priorities
Represent Airship:
Attend partner events, technology conferences, and ecosystem forums, with a goal to generate and accelerate opportunities
Track, report, and achieve partner-attributed pipeline and revenue goals, using market and partner intelligence tools (e.g., Crossbeam) to quantify impact and refine priorities
Operationalize Tech Alliances:
Lead the daily relationship, joint business planning, regular syncs, and QBRs with key tech partners (Salesforce, Google, Twilio, Movable Ink, etc.). Serve as the primary bridge between partner and Airship teams within your region
Enable and Activate Tech Partners and Airship Teams:
Train partner teams on Airship's value proposition and use cases. Develop and maintain joint assets (one-pagers, battle cards, integration briefs) to empower partners to independently refer opportunities. Ensure Airship teams are knowledgeable on all tech partners and serve as their primary interface
Expand the Ecosystem:
Identify and onboard new technology partners by assessing joint value proposition, customer overlap, technical fit, and strategic alignment with Airship's roadmap
Drive Co-Marketing:
Help Airship and partner Marketing teams develop joint content, co-branded campaigns, and event activations that amplify partner relationships
Facilitate Product Collaboration:
Work between Airship and partner Product teams to develop or enhance integrations and joint solutions that address customer and market needs. Encourage adoption by collaborating with Customer and Product Marketing teams
What We're Looking For
7–10 years of experience in technology partnerships, business development, or channel sales within the SaaS or MarTech industry
Demonstrated track record of generating partner-sourced pipeline and/or influenced revenue in a quota-bearing or target-driven partnerships role
Existing network of relationships with technology partners and platform vendors relevant to the MarTech ecosystem (CDPs, Marketing Clouds, cloud platforms, engagement and personalization ISVs)
Strong commercial acumen and ability to connect partner activities to measurable pipeline and revenue impact
Able to understand and articulate integration use cases, API-based workflows, and data flows in partner conversations without being an engineer
Experience working cross-functionally with Sales, Product, and Marketing in a SaaS environment
Excellent communication and presentation skills, with the ability to influence stakeholders at all levels both internally and with partners
Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!
We'd Be Delighted If You Also Have
Deep understanding of customer engagement, mobile marketing, or digital marketing solutions
Previous experience at a high-growth SaaS company in the $50M–$300M revenue range
Familiarity with partner intelligence and CRM tools (e.g., Crossbeam, Salesforce)
Work Location & Travel Requirements
Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones.
Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely.
This position is
fully remote
and may require
up to 25%
travel based for partner meetings, industry events, and field engagements or as requested by your manager.
Compensation
Starting Pay Range:
$70,000 - $105,000 USD per year
This is a good faith estimate of the base compensation we reasonably expect to pay for this position upon hire. Actual starting pay may vary based on factors such as relevant skills, work experience, market demands, and location. This role is eligible for a sales incentive plan.
On-target earnings (OTE) are approximately $100,000 - $150,000 USD annually
, consisting of base compensation plus variable incentive pay based on performance.All offers include stock options so employees have the opportunity to benefit from Airship’s success.
Benefits & Perks
Competitive medical, dental, and vision insurance options for you and your dependents
Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off
Support for your overall wellbeing with mental health and wellness resources
Employer-subsidized life insurance as well as short-term and long-term disability
A digital-first work environment and a monthly stipend to support remote work
Mentorship and growth opportunities to build skills and accelerate professional development
And more!
We use artificial intelligence tools in our recruitment process as decision-support tools only. Airship's People Operations team reviews all AI-generated scores and recommendations before making any hiring determination. No applicant is rejected solely on the basis of an AI-generated output. Depending on your location, you may have the right to request human review of any AI-assisted employment decision or to opt out of AI evaluation. To make a request or learn more about how we use AI in hiring, contact
privacy@airship.com
or visit
airship.com/legal
.
California residents can view the CCPA disclosure notice
here
.
**
Please Note:
To ensure the security of your personal information, Airship will only contact candidates through email addresses ending with “@airship.com”.
Hiring Commitment
Airship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. In alignment with our commitment to equal opportunity, Airship will consider for employment all qualified applicants, including those with criminal histories, in a way that adheres to the principles of fairness and the requirements of local Fair Chance laws, where applicable.
By submitting this application, I affirm that the facts set forth in it are true and complete to the best of my knowledge. I understand that if I am employed, false statements, omissions, or misleading information given in my application, interview(s), or in a background check may result in dismissal.
Belgrade, Serbia
Latin America
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УдалённоWorking remotely from outside France is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍
ОфисDubai
УдалённоRemote - U.S.; Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones