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Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Staff Program Manager on the Customer Experience (CX) Operations & Programs team, you’ll lead strategic, cross-functional initiatives that strengthen customer engagement and turn customer insight into action. You’ll bring structure to complex priorities, improve how teams plan and execute, and help connect customer feedback to better experiences, product decisions, adoption, retention, and advocacy—advancing 1Password’s mission through meaningful customer impact. Reporting to the Senior Manager, Operations & Programs, this role is remote in Canada or the United States, with a preference for Eastern Time. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 6+ years of experience in program management, operations, strategy and operations, or a related field, including work on customer-focused programs. - Experience leading complex, cross-functional initiatives from initial scope through implementation, adoption, and transition to ongoing ownership. - Ability to create structure from ambiguity, right-size processes, manage competing priorities, and move work forward with sound judgment. - Strong executive presence and communication skills, with the ability to present recommendations, tradeoffs, risks, and decisions to stakeholders at all levels. - Experience influencing partners without formal authority and aligning teams with different priorities, working styles, and levels of technical knowledge. - Demonstrated experience using AI-enabled tools and automation to improve research, analysis, planning, communication, workflow execution, or operational efficiency. - Preferred: Experience in Customer Success, customer engagement, Voice of Customer, customer advocacy, customer insights, customer content, digital engagement, or customer education. Familiarity with tools such as Asana or Notion, or a project management certification, is also helpful. What you can expect: - Lead strategic programs across customer engagement, including Voice of Customer, customer content, advocacy, and related initiatives. - Establish clear plans, owners, milestones, dependencies, success measures, and operating rhythms that improve visibility and execution. - Build scalable ways to collect, synthesize, and activate customer feedback, connecting insights to decisions, communications, and measurable improvements. - Lead cross-functional initiatives that improve customer journeys, handoffs, feedback loops, and other important moments across the customer lifecycle. - Partner with Customer Experience, Go To Market (GTM), Product, Engineering, Revenue Operations (RevOps), and other teams to manage tradeoffs and deliver shared outcomes. - Present concise, recommendation-led updates in team meetings, company forums, and executive discussions. - Support rollout, communications, enablement, and adoption for new programs, processes, tools, and ways of working, while identifying opportunities for simplification and automation. USA-based roles only: The annual base salary for this role is between $131,000 USD and $190,000 USD. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $110,000 CAD and $160,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Islamabad Capital Territory, Pakistan Data Analyst – Customer Support Automations · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT About Nysonian Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world. Our Fast-Growing Portfolio Includes: NOBL Travel — redefining modern travel with design, durability, and performance FLO Pilates — bringing Pilates into homes and wardrobes globally Core Values: Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership The Opportunity We are looking for a hands-on Data Analyst to support our Customer Support function through reliable reporting, dashboards, and actionable analysis. The successful candidate will work with large, complex datasets to answer business questions, monitor support performance, identify operational issues, and recommend improvements to customer experience and team efficiency. This role requires strong analytical judgment, attention to detail, and the ability to deliver accurate work in a fast-paced environment with changing priorities. What You'll Own Translate business questions from Customer Support stakeholders into clear analytical requirements, metric definitions, and reporting deliverables. Extract, combine, clean, and analyze large datasets from support systems, databases, spreadsheets, and other business sources. Build and maintain dashboards using at least one visualization tool, such as Power BI, Tableau, or Looker Studio. Monitor support metrics, including ticket volume, backlog, first response time, resolution time, SLA compliance, reopen rate, CSAT, and agent productivity. Analyze customer complaints, repeat contacts, returns, refunds, retention outcomes, and chargeback reasons to identify patterns and improvement opportunities. Assess human and AI support performance, considering case complexity, channel, and workload when comparing results. Investigate discrepancies between reports and source systems, document root causes, and coordinate corrections with relevant teams. Automate recurring reports and data preparation tasks to reduce manual effort and improve reporting consistency. Perform data quality checks for missing records, duplicates, inconsistent identifiers, date issues, and incorrect calculations. Present findings clearly to technical and non-technical stakeholders, with practical recommendations. Maintain documentation of reporting logic, business definitions, assumptions, and known limitations. Handle customer and business information responsibly and follow company data access policies. Skills & Qualifications Minimum 2 years of recent, relevant professional experience in data analytics, business intelligence, or operational reporting. Internships and academic projects should be listed separately. Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, Business Analytics or a related analytical discipline. Minimum CGPA of 3.2 out of 4.0, or an equivalent result, in the most recently completed degree. Strong practical SQL skills, including joins, aggregations, CTEs, window functions, and date-based analysis. Hands-on experience working with large datasets, including querying, cleaning, combining, and validating data efficiently. Practical proficiency in at least one visualization tool: Power BI, Tableau, Looker Studio, or an equivalent platform. Working proficiency in Python, particularly pandas, for data preparation, analysis, and reporting automation. Strong Excel or Google Sheets skills, including pivot tables, lookup formulas, data validation, and reconciliation. Ability to select appropriate analytical methods, calculate rates and averages correctly, and distinguish meaningful changes from misleading comparisons. Strong problem-solving skills and the ability to investigate an issue beyond the dashboard or headline number. Ability to manage multiple requests, reprioritize quickly, communicate delivery timelines, and maintain accuracy under tight deadlines. Ability to work independently with incomplete requirements while clarifying important assumptions. Clear written and verbal communication skills. Preferred Experience Customer Support, customer experience, contact center, or ecommerce analytics. Analysis of ticket-level, customer-level, order-level, or interaction-level data. Familiarity with CRM or helpdesk platforms and support workflows. Exposure to PostgreSQL, MongoDB, APIs, or JSON data. Experience with cohort analysis, customer retention, refunds, returns, or chargebacks. Experience improving slow queries or processing datasets that are too large for standard spreadsheets. Why You'll Love Working at Nysonian Culture We're founder-led and operate with speed, direct communication, and clear accountability We invest in tools and management practices that help colleagues do their best work Our products are used by customers globally AI is intentionally embedded in how we work, create, and scale Senior leaders are expected to create structure, make decisions, and stay close to execution Growth & Development Competitive pay and meaningful opportunities for performance-based advancement Ownership of strategy, systems, execution, and team buildout within your function Opportunity to build and scale a meaningful part of the business across two consumer brands Scope and compensation growth tied to performance, role expansion, and measurable business impact We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.

Location: London, England Workplace: Remote About the Role We're looking for a Director of EMEA Sales Operations to be the dedicated GTM Operations partner for our EMEA region. This role sits at the centre of EMEA's go-to-market motion, spanning New Logo, Growth, and Commercial/hybrid motions across a fast-growing, multi-country region.   You will partner directly with the VP of EMEA and the region's Account Executives, Business Development Reps, and Solutions Architects to deliver the insights, enablement, and processes that power territory design, quota allocation, pipeline and forecasting hygiene, and the region's operating cadence. Because EMEA spans many countries and time zones relative to global GTM Operations and Systems teams based in the US, this role requires someone who can operate with real autonomy, exercise judgment on what to escalate versus solve locally, and represent EMEA's specific needs (FSI and financial services-heavy Strategic accounts across UK/Ireland and DACH, multiple hybrid Commercial motions, territory splits across UK/Ireland, DACH, Nordics, and Southern Europe) back into Temporal's global GTM Operations function.   We're building a GTM Operations function that is AI-native from the ground up. We expect this leader to bring demonstrated experience using AI tools to accelerate analysis, surface insights, and scale operational work—not as a future aspiration, but as a core part of how they work today.   Responsibilities - Serve as the dedicated Sales Operations partner for EMEA, supporting New Logo, Growth, and Commercial/hybrid motions across the region, and knowing when to solve locally versus escalate to global GTM Operations or Systems. - Partner with the VP of EMEA and regional sales leadership to deliver actionable insights on net-new pipeline generation, account penetration, and territory design. - Own pipeline visibility and forecasting hygiene across all EMEA motions, including large complex enterprise deals, consumption workload ramps, and Commercial/self-serve pipeline. - Conduct white-space and TAM analysis to identify high-propensity targets across EMEA's markets, with particular attention to the region's concentration of financial services, banking, and fintech accounts. - Identify process gaps across the region's hunting, growth, and hybrid motions, and partner with GTM Systems to scope and implement automation—including AI-assisted workflows that reduce manual effort and increase regional coverage. - Analyse regional sales performance (win/loss, deal velocity, conversion, quota attainment) across segments, and translate findings into clear recommendations for the VP of EMEA and regional leaders; leverage AI tools to accelerate analysis and surface patterns at scale. - Build and maintain Salesforce and Omni reporting and dashboards tailored to EMEA, supporting Strategic, Growth, and Commercial views (including CQA/Tiered account, SSU, and workload metrics specific to the region). - Support the region's full operating cadence: forecasting calls, QBRs, pipeline reviews, and account planning sessions, often prepping leadership with regional metrics ahead of cross-timezone reviews. - Drive annual and in-year planning for EMEA: capacity plans, territory carving and re-carving (including account transitions as reps' territories evolve), and quota allocation across New Logo, Growth, and Commercial. - Evaluate new market entry and partner with regional GTM leadership on market expansion priorities, including coverage models and impacts to org design.     Qualifications - Experience in Sales Operations, Revenue Operations, or Field Operations supporting a B2B enterprise or strategic sales organization in technology or software. - Proven track record supporting multiple sales motions at once: net-new logo hunting, growth/expansion within existing accounts, and self-serve or hybrid AE-assisted motions. - Demonstrated AI-native working style: hands-on experience using AI tools (e.g., ChatGPT, Gemini, Notion AI, or purpose-built GTM AI tools) to accelerate analysis, automate repeatable ops tasks, generate insights from large datasets, and improve the speed and quality of decision-making. We are not looking for theoretical familiarity—we want to see how AI is embedded in how you work today. - Deep experience across EMEA markets and fluency in the cultural and commercial similarities and differences across these markets. - Hands-on experience with building equitable territories, account scoring, quota allocation, and capacity modelling across a multi-country region. - Strong Salesforce expertise, including building scalable reports and dashboards across multiple sales motions and segments. - Highly analytical, with the ability to turn data into clear, actionable insights for regional sales leadership; comfortable pairing SQL, BI tools, and AI assistants to move faster and go deeper. - Strong cross-functional partner who can work effectively with regional sales and SA leadership, global GTM Operations, GTM Systems, and Marketing. - Comfortable presenting insights and recommendations to senior regional and global leadership. - Able to operate both strategically and tactically depending on business needs. - Bonus: experience operating in a consumption-based business, with a strong understanding of how usage impacts forecasting, pipeline, and quota planning for newly acquired and expanding accounts. - Bonus: experience evaluating or deploying AI-powered GTM tools (e.g., AI forecasting, account scoring, pipeline intelligence, or conversation intelligence platforms) and driving adoption across a regional sales team. Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit is continuing to grow our teams with the best talent. This role is completely remote friendly within the United States. If you happen to live close to one of our physical office locations (San Francisco, Los Angeles, New York City & Chicago) our doors are open for you to come into the office as often as you'd like. The Safety and Moderation organization builds detection, automation and tools that help keep Reddit safe, healthy, and scalable in accordance with Reddit Rules . In this team on safety, we focus on proactive detection of platform violating content and users so we can take appropriate corrective action. We’re looking for a Staff Backend Engineer , who has interest in using applied ML to improve our automated detection and applying appropriate enforcement. We are looking for an engineer who thrives in a dynamic environment, working across systems and product surfaces to drive impact. This is a high impact role where you will drive related technical & product strategy, operations, architecture, and execution for one of the largest sites in the world. Responsibilities: Work cross-functionally with product, data science, operations and other engineering counterparts to execute on product and business strategy to keep our platform safe. Contribute to the full development cycle: ideation, technical design, development, test, experimentation, analysis, and launch. You’ll be reviewing code and design docs,and help shape our roadmap. Lead a team of thoughtful, fast-moving, and motivated engineers. Set and define standards that improve developer workflows, recommend best practices, and help coach and mentor engineers on the team to further their professional development. Innovate on new solutions and continuously learn and improve your technical and non-technical abilities. Required Qualifications: 8+ years of software development experience in one or more general-purpose programming languages; Go, Python, Rust, Ruby. BS degree in Computer Science, a similar technical field of study or equivalent practical experience. Strong organizational skills, the ability to prioritize tasks and keep projects on schedule. Entrepreneurial spirit. You are self-directed, innovative, and biased towards action in fast-paced environments. You love to build new things and thrive in ambiguity and even failure. Experience partnering effectively with cross-functional teams in a fully remote environment and the ability to discuss complex topics with technical and non-technical audiences. [Bonus] Applied ML experience for a product or business solution. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave #LI-SP1 Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $217,000 — $303,900 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Colorado Springs, Colorado, United States About the Role iCapital is seeking an Analyst or Associate responsible for supporting the Product Managers with all aspects of the successful operations of the funds in the Independent Advisor Solutions Business (IAS). The IAS business line is a rapidly growing platform of registered evergreen funds. Responsibilities Support the management and maintenance of product-related data, reporting, and marketing content across multiple investment products and distribution channels. Partner with Product Managers and cross-functional teams to develop and implement workflow optimization tools and AI-driven capabilities. Identify opportunities to improve operational efficiency through automation, artificial intelligence, and technology-enabled solutions. Conduct market, industry, and competitor research to support product strategy, positioning, and business development initiatives. Develop dashboards, analyses, and reporting solutions that provide actionable insights for product, investment, and sales teams. Support ongoing product monitoring and operational activities, including portfolio reporting, regulatory and tax-related oversight, and investor activity tracking. Coordinate with external partners, service providers, and sub-advisers to facilitate information sharing and marketing initiatives. Assist with due diligence requests, RFPs, questionnaires, and onboarding documentation for platforms and distribution partners. Contribute to ad hoc analyses, strategic projects, and special initiatives as business needs evolve. Document key meetings, track action items, and support follow-up activities to ensure timely execution of projects and initiatives. Qualifications 1-5 years of relevant experience in financial services (i.e. private equity, investment banking, capital markets, transaction advisory services, investment consulting, portfolio analytics, etc.) Excellent written and verbal communication skills Demonstrates a high degree of accuracy and attention to detail Able to problem-solve and make logical business recommendations in a fast-paced environment Professional demeanor with an entrepreneurial attitude and a strong sense of ownership Exhibits a positive, growth-oriented mindset and takes on new challenges and responsibilities, consistently contributing beyond core responsibilities Benefits Analyst The compensation range for this role at the Analyst level is $60,000 to $70,000 annually. This position is paid on an hourly basis and is classified as non-exempt. Employees in this role are eligible for overtime pay in accordance with applicable law. Associate The base salary range for this role at the Associate level is $75,000 to $90,000 annually. This position is salaried and classified as exempt. Both Levels iCapital offers a compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Technical Account Manager 3 About the job This position is needed to be the designated technical support engineering contact for our strategic customers. As a designated technical contact you will work with our customers to resolve complex technical problems. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide valuable contributions through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. Responsibilities In this role, you’ll: Be enthusiastic for interacting and collaborating with other groups within Twilio in your search for the solutions our customers need Collaborate with customers’ developers to troubleshoot use of the Twilio helper libraries Possess strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams Partner with our customers' and their developers, architects, and support personnel to tackle complex problems with potentially very costly and far-reaching consequences Work collaboratively with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs Understand customer trends, analyze patterns, drive betterments and report what you observe to the management team in order to better improve our support process is a key part of the role Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 4+ years of proven experience Twilio Messaging and or Voice experience Good knowledge of RESTful technology, previous work with APIs and ability to understand and solve issues with cloud solutions. Skilled in solving network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries. Enthusiasm for interacting and collaborating with other groups within Twilio in your search for the solutions our customers need Desired: Development experience in Javascript, VOIP / SIP Applications, WebRTC Twilio Messaging certification Twilio Voice Certification Twilio Email Certification Location This role will be remote, and based in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Head of Global D2C Transformation San Mateo, CA / Hybrid The Head of Global D2C Transformation will be responsible for leading the global Direct-to-Consumer Operations transformation agenda for PlayStation. Working in a fast-paced, highly collaborative environment, they will act as the key interface between B2C/D2C commercial teams and the Operations division of Sony Interactive Entertainment globally. Reporting into Global Operations, this role will gather, shape, prioritize, and funnel commercial and business requirements into the relevant Operations functions, ensuring that D2C activities are supported, scalable, and aligned to the global growth plan for PlayStation Direct. The Head of Global D2C Transformation will lead the growth and development program for D2C Operations, partnering with Supply Chain, Logistics, Customer Service, Planning, Finance, Technology, and regional Operations teams to improve service levels, unlock operational efficiencies, and support continued D2C expansion. What You’ll Be Doing: This senior leader will build strong relationships with global commercial, business, and operations partners to ensure D2C requirements are clearly understood, prioritized, and translated into operational plans and initiatives. Lead the global D2C Operations transformation roadmap, ensuring Operations is prepared to support PlayStation Direct growth across new markets, product categories, service models, and customer expectations. Drive operational readiness for key D2C initiatives, including PlayStation Direct geo-expansion, expansion of the D2C product range, and the development of scalable systems, processes, and capabilities. Create and present insights that identify opportunities for strategic and continuous improvement, providing commercial and business teams with initiatives they can capitalize on or use to support their own growth plans. Partner with Operations functions to improve customer service levels, operational efficiency, delivery performance, cost effectiveness, and end-to-end execution for D2C customers globally. Establish governance, forums, reporting, and performance metrics to track progress against the global D2C Operations growth plan. Key Areas of Focus: D2C Growth & Geo-Expansion Support global PlayStation Direct market expansion planning and execution. Coordinate operational requirements across regions and functions. Ensure new market launches are supported by scalable operational processes. Identify operational risks, dependencies, and opportunities linked to D2C growth. Commercial & Business Requirements Act as the central Operations intake point for D2C commercial and business requirements. Translate commercial ambitions into operational capabilities, roadmaps, and delivery plans. Prioritize requirements with stakeholders based on customer impact, growth potential, cost, complexity, and strategic value. Ensure Operations teams are aligned to D2C business priorities. Understand systems architecture of front-end commerce, payments, fraud, through post purchase, payment & audit. Operational Excellence & Service Improvement Develop systematic and operational efficiencies that improve service levels for D2C customers. Partner with Logistics, Supply Chain, Customer Service, Planning, Technology, and Finance to improve end-to-end D2C performance. Identify and remove operational barriers to D2C growth. Drive continuous improvement across processes, systems, governance, and ways of working. Insights, Strategy & Transformation Generate and present insights that highlight opportunities for growth, efficiency, and customer experience improvement. Take ownership of the D2C Operations MRP Roadmap Use data, operational performance, and business feedback to shape transformation priorities. Recommend initiatives that support commercial teams and unlock further D2C growth. Track progress, benefits, and performance against the D2C Operations transformation agenda. What We’re Looking For: 12+ years’ experience in Operations, Transformation, D2C, eCommerce, Supply Chain, Commercial Operations, or a related field. Experience working in a global matrix organization with senior commercial and operations stakeholders. Strong understanding of D2C/eCommerce business models, customer expectations, and operational requirements. Proven ability to translate commercial strategy into operational plans and delivery programs. Strong program leadership, governance, and stakeholder management skills. Excellent written, verbal, and presentation skills. Demonstrated ability to influence across functions, regions, and levels of seniority. Strong analytical capability, with experience turning data and insights into actionable recommendations. Commercial awareness and strong financial acumen. MBA or BA/BS in Business, Supply Chain, Operations, Strategy, or another related field preferred. #LI-SV1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $163,300 — $244,900 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Capacity Modeling team ensures Affirm can safely handle forecasted traffic—especially during peak sales events—by translating demand forecasts into concrete, testable capacity plans. They build and maintain statistical capacity models that map traffic inputs (e.g., checkout volume, app opens, batch/job activity) to resource outputs (CPU, memory, connections) and then convert those forecasts into recommended capacity settings such as pod counts, HPA ranges, and/or infrastructure sizing changes across regions and environments. What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For · You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin. · You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes. · You have experience supporting scale up and down of large scale sales event such as Prime Day, Black Friday Cyber Monday, or other sales holidays · You have tuned autoscaling, CPU/Memory, and multi-threading for compute type workloads. · You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others. · You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely. · Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. · You have strong verbal and written communication skills that support effective collaboration with our global engineering team. Base Pay Grade - N Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: $153,000 - $213,000 CAD. This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote Workplace: Remote ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We’re looking for an IT Engineer to design the systems behind how people at Baseten get access, stay secure, and move through their time here. This role builds the controls and automation that our IT Operations team runs every day across identity, client platforms, SaaS, and cloud access. The goal is a corporate environment that’s secure by default and easy to use: access that’s right from day one, removed when it should be, and provable at any time. RESPONSIBILITIES - Strengthen our identity platform with strong authentication, clean access models, and least privilege as the default. - Automate the workforce lifecycle so that joining, changing roles, and leaving Baseten are fast, consistent, and need little manual work. - Build reliable pipelines for OS updates, patching, and software deployment that keep the fleet current without disrupting people’s work. - Connect device health to access decisions, so a compliant device is what earns access to sensitive systems. - Recommend identity and security standards for our SaaS and AI tools, and make the secure configuration the easy path for teams adopting new ones. - Bring governance to non-human identities (service accounts, API keys, AI agents) and replace long-lived credentials with better options wherever possible. - Manage configuration as code across identity and endpoints to reduce drift, so audit readiness comes from the systems themselves instead of a separate workstream. - Give IT Operations well-designed tools and guardrails, so they can handle more requests on their own, safely. REQUIREMENTS - 5+ years in IT engineering or corporate security engineering, ideally at a cloud-native company. - Strong grounding in identity: SSO, MFA, provisioning, and the protocols behind them. - Hands-on experience engineering macOS fleets at scale: MDM, configuration profiles, app packaging and deployment, and endpoint visibility and EDR tooling. - Experience automating real workflows in code (Python, Bash, or similar), and comfort with infrastructure-as-code. - A working understanding of SaaS and cloud access risks, and how to reduce them without blocking the business. - Good judgment about when to build, when to buy, and when to leave something alone. - Clear writing, and a track record of working across IT, People, Engineering, Legal, GRC and Security. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a Integrated Marketing Manager to join our team in Spain! Are you a master storyteller with a knack for turning ideas into powerful messaging? Do you thrive in a fast-paced, global environment where communication shapes brand perception and drives engagement? We’re looking for a Global Communications Manager to craft compelling narratives, elevate our brand presence, and create meaningful connections across audiences. If you're a strategic thinker with a passion for storytelling, innovation, and impact, this is your opportunity to make a difference—let’s talk! What you'll do: Write and edit social media content for Aleph’s channels, including posts, captions, carousels, short video scripts, and campaign copy, adapted to each platform and audience (global, regional, and local). Support regional marketing managers with ready-to-adapt PR and content toolkits, copy reviews, and localization guidance. Review press releases for clarity and key messaging, help regional marketing managers prepare them, and turn announcements into engaging social, email, and internal communications content. Write and optimize email marketing programs, including newsletters, campaign emails, and nurture sequences. You’ll own subject lines, preview text, and CTAs, A/B testing them to improve open, click, and conversion rates. Incorporate AI tools across the content workflow, from research and initial drafting to localization and variant testing. Manage the integrated content calendar day-to-day across social, email, web, and the marketing intranet. Apply our brand voice and tone guidelines, ensuring website copy, presentations, and sales materials remain consistent. Monitor social listening, respond to community engagement, and identify potential reputational risks early. Track social and email performance metrics (engagement, views, open rates, CTR, conversions) and translate insights into actionable recommendations. What you need for this role: 5+ years of experience in content marketing, PR, communications, or integrated marketing. Bachelor’s degree in communications, public relations, marketing, or a related field. Proven expertise in developing and executing communication strategies, including content for social media, employee-generated content (EGC), email, and internal communications (comunicación interna). Solid understanding of PR materials (press releases, Q&As, media kits, etc.), including their structure, newsworthiness, and how to craft compelling headlines and leads. PR agency experience is strongly preferred. Experience using content and PR tools, media monitoring solutions, content management systems, and analytics platforms (e.g., Salesforce Marketing Cloud, eClincher, PR Newswire). Native-level English proficiency with exceptional writing, editing, and presentation skills, able to transition seamlessly from a punchy 150-character post to long-form content while maintaining brand voice. A systems mindset focused on building scalable, localizable, and measurable content strategies rather than chasing short-term trends. Strong organizational and interpersonal skills to collaborate effectively across cross-functional teams and time zones. Hands-on experience leveraging AI tools (e.g., Claude, ChatGPT, Gemini) to create and adapt content, paired with strong editorial judgment on where human oversight is essential. Comfort with data, with a proven ability to derive actionable business insights from performance dashboards. What will make us really love you: You have a creative mindset and a passion for storytelling that captivates audiences. You excel at turning complex messages into engaging, clear content for diverse audiences. You’re a natural relationship-builder, fostering trust with stakeholders at all levels. You bring strategic thinking and can pivot quickly in a fast-changing landscape. You love analyzing trends, insights, and data to continuously optimize communication efforts. You’re a proactive problem solver who thrives in high-pressure situations. What you'll love about us: We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. #ALEPH Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: San Francisco WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey's content roadmap keeps getting bigger. It now covers editorial, research and reports, video, social, educational programming, events, executive content and recurring franchises. Our biggest ideas no longer fit in a single asset. Each one needs a connected program with a clear idea at the center and someone who can carry it from the first conversation to launch. That is the job. As Director, Integrated Content Programs, you will be the showrunner for Harvey's highest-priority, multi-format content programs. You will take a strategic priority or a rough idea, work out what it should become, and come back with a strong recommendation. Then you will lead it through development, production, distribution and delivery. This is a senior, hands-on individual contributor role. You will lead through influence. That means you pull together writers, editors, social strategists, designers, producers, agencies, subject-matter experts and executives around one shared idea. As the program grows, this role may build a team. This is not a project management role. We are looking for someone with the editorial judgment and creative instincts to shape the work itself, and the operational discipline to get it made well. THE KIND OF WORK YOU'LL LEAD A typical program might start as a single sentence from leadership, an insight from our research, or a moment on the company calendar. Your job is to find the idea inside it and build it into something bigger. That could be a flagship piece supported by editorial, video, social and event content, with each part designed to strengthen the others. The programs you lead will generally fall into a few categories: - Flagship research and reports, with the campaigns built around them - Educational programs for the legal and professional community - Content captured at and around live events - Recurring video, audio and editorial franchises - Executive, customer and talent-led storytelling - Connected content systems for major product and company moments WHAT YOU'LL DO Originate and shape the idea - Develop original concepts and format strategies for priority content programs - Turn business goals, audience needs and company narratives into clear content plans - Work out how one idea can become a connected system of written, video, social, educational, event and executive content - Write master briefs that define the audience, narrative, creative idea, deliverables, distribution plan and measures of success - Build interview frameworks, talent strategies, episode formats, capture plans and deliverable matrices Lead the program from concept to launch - Lead complex programs from early development through final delivery - Set up workstreams, owners, decision points and creative review milestones - Choose the right internal capabilities, external partners and production approach for each project - Anticipate risks and solve problems before they compromise the brief, the timeline or the final work Direct the creative work - Protect the central narrative as work moves through development and production - Give clear, decisive feedback on scripts, story structures, interview plans, rough cuts and other content - Stay hands-on, especially during concept development, briefing, story development and creative review Bring the right people together - Direct and coordinate writers, editors, social strategists, designers, producers, agencies, subject-matter experts and executive stakeholders - Work with Content Operations on schedules, dependencies, workflow and delivery - Work with Social on platform strategy, distribution and audience development - Work with Harvey Creative Studio on visual development, brand expression, design, motion and production - Work with Product Marketing, Communications, Events, Research and company leaders to gather inputs and keep everyone aligned Build what lasts - Use performance and audience insights to improve future programming - Turn successful programs into repeatable formats, franchises and playbooks WHAT YOU HAVE - 8+ years of experience in integrated content, editorial development, media, brand content, content studios, entertainment, journalism or production - A portfolio of distinctive programs that span more than one format - Strong storytelling, editorial judgment and creative instincts - Experience developing content from an early idea, not just executing a finished brief - Strong brief writing and presentation skills - A track record of leading complex, visible initiatives with many stakeholders - The ability to work well with executives and subject-matter experts, and to get the best out of them on camera and on the page - Experience directing agencies, production companies, writers, designers and filmmakers - A solid understanding of video, social, editorial, research, education and event content - Enough production and budget fluency to make creative recommendations that can actually be made - The ability to hold a premium brand standard while moving quickly and staying relevant on each platform - Sound decision-making, prioritization and communication - Comfort in a fast-moving company where priorities and inputs change - A low-ego, collaborative working style - Real curiosity about legal technology, AI and how professional work is changing Experience in the legal industry is helpful but not required. We care more about your judgment, your craft and your ability to learn a complex subject quickly. COMPENSATION $164,000 - 225,000 OTE DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-LR1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey's content roadmap keeps getting bigger. It now covers editorial, research and reports, video, social, educational programming, events, executive content and recurring franchises. Our biggest ideas no longer fit in a single asset. Each one needs a connected program with a clear idea at the center and someone who can carry it from the first conversation to launch. That is the job. As Director, Integrated Content Programs, you will be the showrunner for Harvey's highest-priority, multi-format content programs. You will take a strategic priority or a rough idea, work out what it should become, and come back with a strong recommendation. Then you will lead it through development, production, distribution and delivery. This is a senior, hands-on individual contributor role. You will lead through influence. That means you pull together writers, editors, social strategists, designers, producers, agencies, subject-matter experts and executives around one shared idea. As the program grows, this role may build a team. This is not a project management role. We are looking for someone with the editorial judgment and creative instincts to shape the work itself, and the operational discipline to get it made well. THE KIND OF WORK YOU'LL LEAD A typical program might start as a single sentence from leadership, an insight from our research, or a moment on the company calendar. Your job is to find the idea inside it and build it into something bigger. That could be a flagship piece supported by editorial, video, social and event content, with each part designed to strengthen the others. The programs you lead will generally fall into a few categories: - Flagship research and reports, with the campaigns built around them - Educational programs for the legal and professional community - Content captured at and around live events - Recurring video, audio and editorial franchises - Executive, customer and talent-led storytelling - Connected content systems for major product and company moments WHAT YOU'LL DO Originate and shape the idea - Develop original concepts and format strategies for priority content programs - Turn business goals, audience needs and company narratives into clear content plans - Work out how one idea can become a connected system of written, video, social, educational, event and executive content - Write master briefs that define the audience, narrative, creative idea, deliverables, distribution plan and measures of success - Build interview frameworks, talent strategies, episode formats, capture plans and deliverable matrices Lead the program from concept to launch - Lead complex programs from early development through final delivery - Set up workstreams, owners, decision points and creative review milestones - Choose the right internal capabilities, external partners and production approach for each project - Anticipate risks and solve problems before they compromise the brief, the timeline or the final work Direct the creative work - Protect the central narrative as work moves through development and production - Give clear, decisive feedback on scripts, story structures, interview plans, rough cuts and other content - Stay hands-on, especially during concept development, briefing, story development and creative review Bring the right people together - Direct and coordinate writers, editors, social strategists, designers, producers, agencies, subject-matter experts and executive stakeholders - Work with Content Operations on schedules, dependencies, workflow and delivery - Work with Social on platform strategy, distribution and audience development - Work with Harvey Creative Studio on visual development, brand expression, design, motion and production - Work with Product Marketing, Communications, Events, Research and company leaders to gather inputs and keep everyone aligned Build what lasts - Use performance and audience insights to improve future programming - Turn successful programs into repeatable formats, franchises and playbooks WHAT YOU HAVE - 8+ years of experience in integrated content, editorial development, media, brand content, content studios, entertainment, journalism or production - A portfolio of distinctive programs that span more than one format - Strong storytelling, editorial judgment and creative instincts - Experience developing content from an early idea, not just executing a finished brief - Strong brief writing and presentation skills - A track record of leading complex, visible initiatives with many stakeholders - The ability to work well with executives and subject-matter experts, and to get the best out of them on camera and on the page - Experience directing agencies, production companies, writers, designers and filmmakers - A solid understanding of video, social, editorial, research, education and event content - Enough production and budget fluency to make creative recommendations that can actually be made - The ability to hold a premium brand standard while moving quickly and staying relevant on each platform - Sound decision-making, prioritization and communication - Comfort in a fast-moving company where priorities and inputs change - A low-ego, collaborative working style - Real curiosity about legal technology, AI and how professional work is changing Experience in the legal industry is helpful but not required. We care more about your judgment, your craft and your ability to learn a complex subject quickly. COMPENSATION $164,000 - 225,000 OTE DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-LR1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Hybrid - Sydney About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: Vercel is looking for a Customer Support Engineer to assist our customers with technical problems and questions when using Vercel products and services. Customer Support Engineer responsibilities include resolving customer concerns, creating and improving internal tooling, and engineering solutions to help Vercel customers get the most out of the platform. To be successful in this role, you must be an excellent communicator who’s able to earn our customers’ trust and understand technical problems quickly. You will also ideally have a background in frontend development, enjoy technical writing, and have a passion for digging deep to find and resolve root causes. In addition to this, you will be comfortable with evening, weekend, and on-call work based on a rota system. Ultimately, you will help establish our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience. What You Will Do: Handle cases for all Vercel customers. Handle customer issues outside of regular case channels. Work with the community to provide advice and assistance. Develop and improve internal tools alongside engineering. Complete engineering work on a regular basis. Specialize in a specific product area and owning that within the team. Improve internal documentation, processes, and policies. Assist Customer Success Managers with Enterprise requests. About You: Frontend development experience, ideally with React and Next.js. A firm understanding of cloud technologies and serverless computing. A desire to engineer solutions for problems to resolve root causes. Exceptional communication skills, both written and oral. Comfortable working with a fully remote, globally distributed team. Availability to work within a weekend and on-call rota. A passion to deliver a customer experience second to none. Bonus if You: Have experience working with backend development, especially Node.js. Are open to a higher-compensated Saturday-Tuesday schedule Have experience with CDNs and setting up cloud infrastructure. Work with monorepos or custom CI/CD pipelines. Understand DNS well and can explain this clearly to others. Are experienced with incident management and procedural communication. Use your experience to mentor other members of the team. Benefits & Perks: Competitive compensation and stock options. Inclusive Healthcare Package (US only). Flexible working style - 100% remote, with teammates located throughout the globe. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Unlimited PTO - 4 weeks recommended per year. Take time when you need it. Generous Gear Credit. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Hybrid - San Francisco About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: As an Engineering Director, Vercel for Platforms, you’ll lead the engineering team behind the product that lets companies build their own platforms on Vercel, from AI app builders and coding agents to SaaS products serving thousands of customers. The team is intentionally small, and its scope spans deployment infrastructure, domains, tenant isolation, identity, billing, observability, and developer tooling. You’ll evolve the platform to support millions of tenants and applications while keeping that complexity out of your customers’ way, combining cross-team coordination, technical direction, and product judgment to shape a strategic growth engine for Vercel. Winning a platform means powering the applications and businesses built on top of it. This is a hybrid role based in San Francisco, in the office on Monday, Tuesday, and Friday. What you'll do: Build and grow the team through hiring, coaching, and career development, and hold a high bar for engineering standards Partner with Product, Design, and other engineering teams to set roadmap priorities and deliver against product goals Balance short-term product delivery with long-term investment in technical quality and platform scalability, so the platform holds up at millions of tenants and applications Run operational excellence through engineering processes, incident management, and continuous improvement Review and contribute code to stay close to the technology and unblock the team What you need: 8+ years building and operating large-scale platforms or multi-tenant systems 5+ years managing engineers Reviewed system designs and evaluated infrastructure tradeoffs, including data model challenges Translated business goals into technical strategy and aligned multiple orgs around it Resolved technical conflicts by weighing the options, making the call, and bringing the team along Set clear expectations and gave direct, timely feedback to engineers Benefits & Compensation: Competitive compensation package and stock options. Comprehensive, inclusive healthcare package. Opportunities for mentorship and professional growth, including attendance at industry events. Flexible Time Off with a recommended minimum of four weeks per year, plus paid holidays. Remote-friendly culture with teammates across multiple time zones. Dedicated equipment and work-from-home budget to help you create an effective workspace. The San Francisco, CA base pay range for this role is 262,000-348,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Director, Merchandising & Editorial San Mateo, CA (hybrid) The Senior Director, Merchandising & Editorial will be responsible for showcasing the incredible range of gameplay experiences available on PlayStation to more than 100 million loyal players around the world. This leader will bring a deep love and passion for gaming and take pride in developing compelling, impactful and highly player-centric merchandising and editorial experiences. They will play a critical role in the broader PlayStation Store growth strategy, ensuring our global storefronts are relevant, engaging and increasingly personalized; helping every player discover the perfect next game or experience for them while driving engagement, conversion and incremental revenue. The Senior Director will lead the teams responsible for merchandising planning, merchandising, personalization, Store editorial and conversion rate optimization. They will ensure game launches, campaigns, promotions, collections and other Store experiences are delivered in ways that achieve our commercial priorities while creating meaningful experiences for players. A key focus of this role will be advancing our personalization strategy and capabilities across the Store experience. This leader will use player insights, behavioral data, experimentation and personalization to improve content and game discovery, ensuring players are presented with increasingly relevant experiences throughout their journey. They will develop a cohesive omnichannel Store merchandising strategy, identifying opportunities to enhance the player experience across console, app and web storefronts. They will also contribute to Store trading activities, ensuring teams provide relevant insights, inputs and commercial commentary on an ongoing basis. This leader will also develop a clear and compelling Store editorial strategy, grounded in a deep understanding of player behaviors, motivations and growth opportunities. Working across SIE, they will create engaging editorial experiences throughout the player journey and identify opportunities to integrate merchandising, editorial and personalization across player touchpoints. What you’ll be doing Partner with internal teams to develop the global Store Merchandising, Editorial and Personalization strategy, objectives and tactics. Translate the vision and strategy into clear OKRs and well-defined programs that deliver measurable business and player outcomes. Lead the ongoing development, optimization and performance of Merchandising & Editorial experiences, ensuring activities support Store commercial targets. Advance personalization capabilities across the Store, using player behavior, preferences, segmentation and other signals to create more relevant experiences and improve game and content discovery. Lead the continued optimization of merchandising and personalization activities to drive improvements in player engagement, conversion, incremental revenue and lifetime value. Develop an integrated approach to editorial curation and personalized discovery, balancing player relevance with commercial priorities, game launches, campaigns and promotions. Champion data-led experimentation and testing, partnering with Product, Engineering, Data and Analytics teams to continuously improve Store experiences. Develop actionable insights and provide strategic inputs into ongoing Store trading activities. Identify opportunities to enhance merchandising and discovery across console, app and web, creating a cohesive omnichannel experience. Lead and inspire high-performing teams, fostering a collaborative and hybrid working culture that encourages creativity, experimentation, accountability and data-led decision making. Ensure the highest standards in hiring, development and retention while acting as a mentor and coach to support exceptional team performance. Build strong partnerships across direct and matrixed teams to ensure effective strategy and execution in a complex global organization. Improve team effectiveness and scalability through stronger processes, tools and automation. What we’re looking for Extensive experience working in digital-focused environments, with significant experience leading direct-to-consumer merchandising, editorial, digital commerce or marketplace experiences. 5+ years of experience developing, leading or significantly advancing personalization capabilities, ideally within gaming, a digital marketplace, e-commerce or a large-scale content platform. Demonstrated experience using personalization, recommendations, behavioral insights, segmentation and/or targeted digital experiences to improve customer or player discovery, engagement, conversion and growth. Experience developing impactful merchandising and editorial strategies that drive measurable customer engagement and commercial performance. A strong understanding of how editorial curation, commercial merchandising and data-driven personalization work together to create relevant customer experiences. Experience delivering profitable growth through digital experiences and operating across multiple disciplines to drive performance. Strong analytical orientation with experience using customer insights, experimentation and performance data to inform merchandising, editorial and personalization strategies. Experience developing a deep understanding of customer trends and behaviors and translating those insights into personalized, targeted digital programs. Experience managing multiple stakeholder groups within a complex global and matrixed organization, with the ability to influence effectively at all levels. Proven leadership experience building, developing and inspiring high-performing multidisciplinary teams. High commercial instinct and the ability to balance customer experience with commercial objectives. A deep love and passion for games, with an understanding of the motivations that drive player engagement—from achievement and community to discovery and escapism. Demonstrated success operating in high-energy, fast-paced and evolving environments. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $269,300 — $403,900 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: San Francisco; New York Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. THE ROLE We are looking for a Senior Manager, Solutions Engineering (Sales) to act as a senior technical and commercial partner for Checkout.com’s most strategic customers. This is an individual contributor role focused on the top 50 accounts and highest-complexity opportunities. You will operate at executive and senior technical levels, shaping solution strategy for enterprise merchants and helping them understand how Checkout.com can support their payments, growth, and customer experience goals. You will bring deep payments and architecture expertise to complex sales cycles, strategic account planning, integration programs, and cross-functional decision-making. In the US, Solutions Engineers bring together responsibilities that are often split across Sales Engineering and Implementation Engineering. This role will help strategic merchants move from business problem to scalable solution and successful go-live, while raising the quality and consistency of technical engagement across the wider team. HOW YOU’LL MAKE AN IMPACT - Serve as the senior Solutions Engineering partner for top 50 accounts, strategic pursuits, and opportunities with significant commercial, technical, or reputational importance. - Engage with C-level, executive, product, engineering, architecture, security, and payments stakeholders to shape consensus around complex solutions. - Define the technical strategy for enterprise opportunities, including discovery, solution architecture, integration approach, proof-of-concept design, technical validation, and go-live readiness. - Translate sophisticated merchant requirements into scalable Checkout.com solutions, clearly articulating architecture choices, trade-offs, dependencies, risks, and expected business outcomes. - Provide thought leadership on payment performance, authorization and settlement flows, fraud and risk, tokenization, 3DS, alternative payment methods, and other payments capabilities. - Lead or advise on strategic RFPs, RFIs, security and architecture reviews, executive workshops, board-level materials, and high-stakes technical negotiations. - Orchestrate cross-functional alignment across Sales, Account Management, Product, Engineering, Implementation Engineering, Merchant Care, Risk, and other partners to remove blockers and deliver outcomes. - Influence product strategy, technical enablement, operating models, and reusable assets through direct insight from strategic merchants and the market. - Mentor and raise the technical standard of Solutions Engineering through coaching, deal reviews, knowledge sharing, and role modeling; this role does not have direct people-management responsibility. WHAT WE’RE LOOKING FOR - Significant experience in Solutions Engineering, Sales Engineering, Solutions Architecture, Implementation Engineering, Technical Account Management, or a related customer-facing technical leadership role. - Experience working with large enterprise or strategic accounts in payments, fintech, SaaS, e-commerce, or another complex technology environment. - Deep understanding of payments architecture, API-based integrations, distributed systems, security considerations, and enterprise implementation patterns. - Proven ability to lead complex technical sales cycles involving multiple stakeholders, competing priorities, ambiguous requirements, and material commercial value. - Executive presence and the ability to communicate credibly with C-level leaders, senior architects, developers, product teams, commercial leaders, and delivery partners. - Strong commercial judgment, strategic thinking, and ability to connect technical recommendations to customer outcomes and business value. - Demonstrated ability to influence without authority and create alignment across internal teams and customer organizations. - Excellent written and verbal communication, with the ability to simplify complex subjects without losing important technical nuance. - Comfortable operating hands-on when needed, including reviewing API behavior, logs, architecture diagrams, technical documentation, and proof-of-concept results. NICE TO HAVE - Deep experience with payment performance, payment methods, fraud and risk, 3DS, network tokenization, wallets, or other modern payment capabilities. - Experience leading enterprise architecture workshops, executive briefings, technical due diligence, or complex transformation programs. - Experience with JavaScript, React, Java, .NET, Python, Node.js, Go, C#, or another relevant development ecosystem. - Previous experience as an engineer, developer, product leader, enterprise architect, or senior technical consultant. - Familiarity with payments standards, regulations, schemes, and the operational realities of global commerce. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: San Francisco Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. THE ROLE We are looking for a Manager, Solutions Engineering (Sales) to support strategic merchants across the sales, solutioning, integration, and go-live lifecycle. This is an individual contributor role focused on Checkout.com’s top 500 accounts and opportunities. You will combine technical depth, commercial judgment, and strong customer engagement skills to understand complex requirements and translate them into practical Checkout.com solutions. In the US, Solutions Engineers bring together responsibilities that are often split across Sales Engineering and Implementation Engineering, helping win opportunities while reducing friction through technical integration and go-live. HOW YOU’LL MAKE AN IMPACT - Partner with Sales and Account Management on top 500 opportunities, shaping technical engagement plans and helping teams position the right Checkout.com solutions. - Lead technical discovery, solution design, product demonstrations, proof-of-concepts, workshops, and presentations for merchant stakeholders. - Translate business and technical requirements into scalable solutions using Checkout.com APIs, products, payment methods, and integration patterns. - Advise customers and internal teams on payment flows, acceptance optimization, fraud prevention, tokenization, 3DS, alternative payment methods, and related payment topics. - Support RFPs, RFIs, security reviews, architecture discussions, and technical evaluations throughout the sales cycle. - Maintain technical ownership from early discovery through integration, testing, and go-live, partnering with Implementation Engineering, Product, Engineering, Merchant Care, and Account Management to remove blockers. - Turn merchant and market feedback into improvements to product priorities, documentation, enablement, demos, and reusable technical assets. - Build trusted relationships with technical and business stakeholders while clearly communicating trade-offs, risks, and recommendations. WHAT WE’RE LOOKING FOR - Experience in Solutions Engineering, Sales Engineering, Solutions Architecture, Implementation Engineering, Technical Account Management, or a similar customer-facing technical role. - Experience supporting complex B2B technology, SaaS, fintech, payments, or e-commerce customers. - Strong understanding of API-based integrations, including REST/JSON APIs, webhooks, logs, API responses, and tools such as Postman. - Demonstrated experience with technical discovery, solution design, demos, proof-of-concepts, workshops, RFPs, or RFIs. - Ability to explain complex technical concepts clearly to developers, product teams, commercial stakeholders, and senior business leaders. - Strong commercial judgment and the ability to balance customer value, technical feasibility, delivery risk, and business priorities. - Analytical, organized, and customer-focused approach to diagnosing problems and driving them to resolution. - Ability to operate effectively in a fast-paced, ambiguous, and highly collaborative environment. NICE TO HAVE - Payments or fintech experience, including payment authorization and settlement flows, payment methods, fraud and risk, 3DS, network tokenization, or payment performance. - Experience with JavaScript, React, Java, .NET, Python, Node.js, Go, C#, or another relevant development ecosystem. - Experience working with enterprise merchants and complex, multi-stakeholder implementations. - Previous engineering, software development, product management, or solutions architecture experience. - Familiarity with payments standards, regulations, or schemes. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: United States of America Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client A global technology leader specializing in search technology, digital advertising, cloud computing, and artificial intelligence. Delivering enterprise cloud infrastructure and software solutions, the organization builds scalable consumer and enterprise AI experiences. Today, the company leverages foundational AI models and advanced machine learning to power digital ecosystems for billions of global users. What You’ll Do Conduct formal, end-to-end written privacy reviews for products, features, research publications, data pipelines, and experimental prototypes Evaluate privacy risks and recommend practical safeguards aligned with internal standards and applicable global regulations Manage reviews from initial discovery and risk identification through remediation and final approval Provide strategic guidance and support the escalation of complex or high-risk privacy matters Maintain accurate, detailed, and audit-ready assessment documentation Assess the privacy implications of AI, machine learning, generative AI, and Large Language Model systems Evaluate data ingestion, prompt inputs, context windows, model outputs, training workflows, inference processes, and human-in-the-loop oversight Identify potential risks involving personal data, data leakage, memorization, secondary use, data retention, and inappropriate model outputs Recommend appropriate privacy controls for experimental and production AI systems Support the responsible development and launch of emerging AI capabilities Review technical design documents, Product Requirements Documents, Business Requirements Documents, system architecture diagrams, data-lineage documentation, and academic publications Identify privacy touchpoints, data dependencies, and potential gaps across product and data-processing lifecycles Translate privacy, legal, and compliance requirements into practical and actionable guidance for product and engineering teams Evaluate complex product scenarios in which requirements, risks, or ownership may not yet be clearly defined Partner with product managers, software engineers, data scientists, legal teams, and privacy stakeholders to incorporate privacy controls throughout the product lifecycle Evaluate controls relating to notice and consent, transparency, user choice, data portability, data minimization, access, and retention Review data-collection practices, consent flows, access controls, privacy policies, and user-facing privacy notices Help teams make informed product decisions that balance innovation, regulatory obligations, and user trust Identify gaps in existing privacy-review processes and recommend operational improvements Develop and refine privacy frameworks, standard operating procedures, guidelines, templates, and review criteria Support operational reporting and program-management activities across the privacy lifecycle Use custom tools and AI technologies to automate workflows, improve review efficiency, and optimize governance operations Help establish consistent and scalable privacy-review practices across research and innovation teams What You Bring Extensive hands-on experience conducting formal written privacy reviews, assessments, or impact analyses Product-focused privacy experience within technology, digital platforms, cloud services, AI, or similarly complex environments An active IAPP certification in at least one of the following: Artificial Intelligence Governance Professional, Certified Information Privacy Professional/United States, Certified Information Privacy Professional/Europe, Certified Information Privacy Manager Practical knowledge of AI and machine learning data-processing workflows, generative AI applications, and Large Language Models Understanding of privacy risks associated with model-training data, user inputs, inference processes, and model outputs Deep knowledge of privacy principles, including notice and consent, transparency, user choice, data portability, data minimization, and retention Knowledge of relevant privacy and AI regulatory frameworks, including GDPR, CCPA, and the EU AI Act Ability to interpret complex software-design documents, system architectures, data flows, and product requirements Experience managing multiple reviews and competing priorities under tight deadlines Strong judgment and the ability to make well-supported recommendations in ambiguous or rapidly evolving environments Exceptional written and verbal English communication skills Ability to translate legal and compliance requirements into clear, actionable technical guidance Strong stakeholder-management and influencing skills across product, engineering, legal, and governance teams Nice to have Familiarity with enterprise privacy-review, governance, and product-launch tools Experience supporting privacy governance for research, experimental products, or emerging technologies Experience working with cross-functional legal, ethics, privacy, product, and engineering governance bodies Experience automating privacy-review or governance workflows using AI or custom tooling A degree in Law, Computer Science, Data Governance, Information Security, or a related discipline Additional privacy, security, risk, or AI-governance certifications English level Advanced Work Type: Remote Location: United States Working Hours: Alignment with west coast US time zone Legal & Hiring Information Compensation Transparency: The expected compensation range for this role is $50–100/hr USD, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs. Location Eligibility: This role is open to candidates residing in the United States. Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required. Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process. Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements. Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws. Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us. Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice. Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place. Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.