Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Team Description
The Technical Account Management team ensures customers realize long-term value from their 1Password investment. We combine technical expertise with customer advocacy, guiding organizations from implementation through adoption, expansion, and renewal. Our team partners closely with Onboarding and Implementation, Customer Success Managers, Product, Support, and Enablement to ensure customers experience a seamless journey post-sale.
We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password and moving with urgency to solve what matters most.
Summary
As a Senior Technical Account Manager, you’ll own the technical side of the post-sale customer lifecycle. You’ll guide implementations, drive adoption, and act as a trusted technical advisor on identity, access, device trust, and SaaS security, driving tangible outcomes for our customers and helping shape the future of access management. You’ll take on strategic accounts, mentor peers, and influence how we scale customer engagement, processes, and best practices across the organization. You’ll balance technical depth with business acumen, always with an eye on driving customer value and retention.
WHAT WE’RE LOOKING FOR
- 6+ years in a customer-facing technical role (Technical Account Manager, Solutions Architect, Solutions Engineer, or Implementation Consultant) within a SaaS or security focused B2B environment.
- Proven ability to lead technical onboarding and implementation conversations with both technical and business stakeholders throughout the entire post-sale journey.
- Strong communication, storytelling, and demo skills. You are able to translate complex technical concepts into clear business value.
- Experience driving customer adoption, expansion, or renewal through proactive technical engagement.
- Strong understanding of modern security frameworks SOC 2, ISO 27001, and GDPR) and identity protocols (e.g. SSO-SAML/OIDC, SCIM).
- Advanced real-world experience with various SaaS products and cloud-based infrastructure, Docker, Kubernetes, and command-line interfaces to name a few.
- Previously working in or adjacent experience to the DevOps space.
- Experience working directly with scripting/automation or software development.
- The ability to take on new technologies with the challenges they bring and quickly become a subject matter expert for the rest of your team.
- Ability to work independently in a remote-first environment, while collaborating cross-functionally.
- Familiarity with AI technologies and the ability to advise customers on evolving product roadmaps.
- Experience mentoring peers, shaping enablement, and improving customer lifecycle processes.
- Experience with 1Password (or other password managers), SaaS lifecycle management, MDM or device posture tools is a strong plus.
What You Can Expect
- Own post-sale technical relationships, guiding customers from onboarding through adoption and renewal.
- Lead technical implementation, including integrations, configuration, and security reviews.
- Act as the technical advisor for assigned accounts, ensuring customers are set up for long-term success.
- Partner with Customer Success Managers to proactively identify risks, drive expansion opportunities, and maximize customer value.
- Contribute to strategic customer health reviews and success planning across the full 1Password ecosystem.
- Represent the customer voice internally by sharing feedback with Product, Marketing, and Support.
- Create and maintain resources (playbooks, knowledge base, etc) that scale customer impact.
- Mentor junior team members, contribute to enablement, and shape scalable processes.
- Act as an escalation point for complex technical challenges and strategic accounts.
- Occasionally represent 1Password at customer meetings, industry events, or team offsites (some travel may be required).
Success looks like:
- Customers achieving full technical implementation within target timelines.
- Increased adoption of integrations (EPM (SSO, SCIM), EPM Dev Tools, SaaS Manager, Device Trust, Privileged Access).
- Positive customer feedback and renewal growth driven by proactive technical guidance.
- Mentoring peers and helping mature TAM processes for scale.
USA-based roles only: The annual base salary for this role is between $124,000 USD and $180,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $113,000 CAD and $164,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote-Friendly (Travel-Required) | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Governments do some of the most consequential work there is: deciding benefits claims, getting veterans to care, investigating financial misconduct, running unemployment insurance, and producing the analysis that world leaders act on. Anthropic's public sector team exists to put Claude in the production path of that work. In the US and some allied governments, Claude is already in daily use across major agencies and US states.
The next steps need a particular kind of product manager: someone who can walk into an institution they have never worked with, sit with the people doing the work and find, alongside them, the workflow that matters. The best government products we know of started as an idea that came out of the room rather than a requirements document.
The scope is large: a product portfolio here is a set of governments rather than a feature area. A year in, success looks like agencies delivering services more effectively because public servants are doing core parts of their job with Claude in the loop, and at least one thing that you learn from them shipping to every Anthropic enterprise. That is a lot of surface; you will have to choose where to go deep, and we will back the choice.
We are hiring across civilian, state and local, govtech, and national security portfolios and will match you to one on background and interest. Some portfolios require eligibility for a US security clearance, though most do not. You would be among the first product managers on the team, working with a dedicated engineering and research team and with the policy, go-to-market, customer success, and applied AI leads who already spend their days inside these agencies.
In this role, you will:
Alongside GTM, run discovery inside government institutions to find where Claude belongs in the production path of their work, then shape the product around what you find
Own product decisions for our government models and product offerings and the agency workflows built on top of them
Spot the government needs worth generalizing and carry them into Anthropic's broader roadmap. Many of Anthropic’s commercial features started as public-sector customer problems
Help Anthropic navigate government compliance regimes
Partner with our cloud and integration partners
You may be a good fit if you:
Have shipped successful products end-to-end. We weigh product judgment above any domain credential
Can point to something you built that was your idea: it came from watching people work rather than from a requirements document
Get things done through teams that don't report to you. In addition to the dedicated team, this role runs through a variety of partner teams inside Anthropic and many offices inside each agency.
Move on your own clock. You have shipped in an organization with a fast cadence, or you set the pace in an environment that didn't
Have built domain intuition fast in large enterprises that do not resemble each other
Are a US person. We have agreements with the US Government that mandate this for these roles.
Strong candidates may also have:
Roughly 7+ years building and shipping products, or equivalent scope
Real intuition for how government operates, earned either from the inside or at a digital services organization or by building products public servants actually use
Taken a public-sector or field requirement into a commercial product that succeeded
Fluency with AI products: evaluations, model behavior as part of the product surface
Shipped inside a FedRAMP, classified, or comparable compliance boundary
Negotiated with or steered large partners such as cloud providers or systems integrators
An active TS/SCI security clearance with the US government (relevant for only some roles)
Ability to travel up to 25% of the time
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
Staff Software Engineer – Data
Do you want to join a team of talented engineers building the next generation of real-time data platforms that power analytics and data-driven experiences across PlayStation? As part of our Data Platform team, you will play a key technical leadership role in designing and evolving the Real-Time Analytics Platform (RTAP), enabling high-throughput, low-latency analytics and stream processing at PlayStation scale.
The Software Engineers within our Platform Engineering Group design, build, document, and operate large-scale distributed data platforms that support real-time and near real-time analytics across PlayStation. You will solve complex distributed systems challenges, evolve our streaming and analytics architecture, integrate AI-powered platform capabilities, and improve scalability, reliability, performance, and developer productivity.
We’re looking for someone who is passionate about distributed systems, real-time analytics, and building scalable data platforms. You will work closely with Engineering, Product, Infrastructure, Security, and Data Engineering teams to shape technical strategy, influence architecture across organizations, mentor engineers, and help drive the long-term evolution of PlayStation’s data platform.
Responsibilities
·
Design, build, and operate large-scale distributed data systems that power real-time and near real-time analytics,, and data-driven applications across PlayStation.
·
Lead the architecture and evolution of RTAP’s stream processing and analytics platforms, improving scalability, reliability, performance, and developer productivity.
·
Own critical platform capabilities end-to-end from architecture and implementation through production operations, performance optimization, reliability, and lifecycle management.
·
Build and optimize distributed data services using technologies such as Apache Flink, Spark Structured Streaming, ClickHouse, and Apache Druid to support high-throughput, low-latency workloads.
·
Partner with Data Engineering teams to integrate batch and streaming workloads using modern lakehouse architectures and build interoperable, scalable data platforms.
·
Build AI-powered capabilities to automate engineering workflows, improve data quality, simplify platform operations, accelerate troubleshooting, and enhance developer productivity.
·
Establish technical standards and engineering best practices for distributed systems, stream processing, data modeling, query optimization and platform reliability.
·
Mentor engineers across the organization by reviewing architecture, designs, and code while raising the technical bar through coaching and technical leadership.
·
Partner with Product, Infrastructure, Security, and Platform Engineering teams to define long-term technical strategy and deliver scalable platform capabilities aligned with business priorities.
·
Investigate and resolve complex production challenges involving high-throughput, low-latency distributed systems, ensuring high availability and operational excellence.
·
Participate in the team's production support and on-call rotation, leading incident response, conducting root-cause analysis, and implementing reliability improvements that strengthen the platform over time
·
Evaluate emerging technologies and distributed data platforms, recommending investments that improve scalability, reliability, developer productivity, and cost efficiency.
Requirements
·
Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
·
8+ years of experience designing and building large-scale distributed systems, with expertise in real-time data processing, analytics, or data platform engineering.
·
Strong proficiency in
Python
, with experience building production-grade distributed systems and data processing applications. Experience with
Scala
is beneficial for supporting and evolving existing platform components.
·
Hands-on expertise designing and operating large-scale stream processing applications using
Apache Flink
,
Apache Spark Structured Streaming
, or equivalent distributed streaming technologies.
·
Production experience designing, operating, and optimizing distributed analytics platforms using
ClickHouse
,
Apache Druid
, or equivalent high-performance OLAP/analytics databases, including query optimization, data modeling, and performance tuning at scale.
·
Experience building and consuming event-driven data pipelines using
AWS MSK
,
Apache Kafka
, or equivalent messaging platforms, with a focus on developing reliable, scalable data processing applications.
·
Experience applying
AI/ML techniques and modern AI tooling
to automate engineering workflows, improve data pipelines, simplify platform operations, and enhance developer productivity.
·
Strong systems design skills with the ability to evaluate architectural trade-offs across scalability, latency, throughput, consistency, reliability, and cost.
·
Demonstrated technical leadership through architecture ownership, mentoring engineers, and influencing technical decisions across multiple teams.
Nice to Have
·
Experience with
Databricks
,
Apache Iceberg
, or modern lakehouse architectures, with the ability to design and integrate batch and streaming workloads into scalable, production-grade data platforms.
·
Experience building or operating
multi-tenant, self-service data platforms
supporting multiple engineering organizations.
·
Experience collaborating with globally distributed engineering teams across multiple organizations and time zones to deliver shared platform capabilities and drive technical alignment.
Your First 90 Days
30 Days:
Develop a strong understanding of the platform’s architecture, capabilities, engineering practices, and roadmap.Begin contributing to architecture discussions, feature development, design reviews, and production support.Build relationships within the team as well as across the Data Platform organization.
60 Days:
Take technical ownership of a major platform capability or architectural area.
Identify opportunities to improve scalability, performance, reliability, or developer productivity.Collaborate with Data Engineering, Infrastructure, Product, and other partner teams on cross-platform initiatives.
90 Days:
Lead the design and delivery of key roadmap initiatives for the team..Influence technical direction across teams and mentor engineers on distributed systems and platform engineering best practices.Establish clear architectural recommendations for the next phase of the platform’s evolution.
In 90 days, you will have a detailed understanding of the
Real-Time Analytics Platform
and its role within PlayStation’s broader data ecosystem. You will be comfortable owning complex distributed systems initiatives, partnering closely with Product and Engineering teams, and driving large-scale solutions from architecture through production delivery.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$198,200
—
$297,400 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Dubai
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
In this role, you will own the full sales cycle for strategic enterprise and public-sector organizations across the META. Your portfolio will include major sectors such as financial services, telecommunications, government, energy, healthcare, and large national enterprises.
We are seeking a consultative, strategic seller who excels at building long-term partnerships and navigating complex, high-stakes enterprise and government environments. You will lay the foundation for Cohere’s growth in the META by owning your territory and collaborating closely with Customer Success, Sales Development, Marketing, and Sales Engineering.
This is a high-impact, autonomous role with ownership of a strategic territory. You’ll navigate intricate decision-making processes, work directly with C-suite and ministerial stakeholders, and position Cohere as a trusted AI partner across national-scale initiatives. Your insights will directly shape our product evolution and help prioritize features that drive enterprise and government adoption in META.
This role requires someone who thrives in a fast-moving, evolving environment. The opportunity for impact is immense; Cohere’s potential in META is significant, and you will play a pivotal role in unlocking it.
AS A SENIOR ACCOUNT EXECUTIVE, YOU WILL:
- Drive net-new customer acquisition through targeted outbound activity, executive engagement, and relationship building across META
- Act as a trusted advisor to enterprise, public-sector, and sovereign prospects by understanding their goals and shaping AI solutions that deliver measurable value
- Work closely with channel partners and major system integrators to scale outreach, accelerate adoption, and maximize customer success
- Leverage senior-level relationships with executives and government decision-makers to drive strategic opportunities and long-term partnerships
- Collaborate with Product and Engineering teams on strategic efforts to deliver enterprise and public-sector solutions
- Partner with SDRs and Marketing to drive top-of-funnel activity and overall territory growth
- Own the full sales cycle; including discovery, technical and business validation, proof-of-concept, procurement, and deal close within a team-selling environment
YOU MAY BE A GOOD FIT IF YOU HAVE:
- 10+ years of enterprise B2B sales experience, with a strong history of negotiating and closing complex, multi-stakeholder enterprise or government deals in META
- A consistent track record of high performance and exceeding quota in high-growth or early-stage environments
Experience selling complex enterprise technology solutions, developer platforms, private deployments, or AI/NLP products (preferred)
- Deep relationships with senior executives across META enterprises, ministries, telcos, banks and sovereign entities
- Experience working with channel partners and regional integrators to drive sales cycles and shared revenue goals
- High tolerance for ambiguity, you are both a strategist and a hands-on operator capable of building a market from the ground up
- Strong organizational skills, with the ability to manage multiple internal and external stakeholders across fast-moving deals
- Creativity and strong technical acumen to structure unique, mutually beneficial partnerships
- Excellent communication skills, you listen deeply, understand what matters to senior decision-makers, and confidently present to both technical and non-technical audiences
- Arabic and English language proficiency
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: San Francisco Bay Area, USA
Workplace: Hybrid
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
ABOUT THE ROLE
We're looking for exceptional Machine Learning Engineers focused on Ads to help take Higgsfield's advertising platform to the next level.
You'll work at the intersection of large-scale machine learning, generative AI, and advertising systems—building the models and infrastructure that determine how creative is generated, ranked, optimized, and ultimately performs.
This role is for someone who understands ads systems deeply and is equally strong in modern generative AI. You should be comfortable moving across ranking and recommendation, targeting and optimization, prompt engineering, post-training, and production ML systems.
You'll help define what an AI-native advertising platform looks like from the ground up.
WHAT YOU'LL DO:
- Build and improve ML systems powering advertising products, including ranking, recommendation, targeting, prediction, and optimization.
- Develop models that improve ad creative quality, relevance, personalization, and performance at scale.
- Build systems that connect generative models with real-world advertising performance signals, creating feedback loops that continuously improve model outputs.
- Apply prompt engineering and post-training techniques to improve generative models for advertising and creative use cases.
- Work on fine-tuning, preference optimization, evaluation, and other techniques for adapting foundation models to specific creative and advertising objectives.
- Design and run experiments across creative generation, ranking, targeting, and delivery to understand what drives advertiser performance.
- Build production ML systems that operate reliably at significant scale, from experimentation through inference and serving.
- Work closely with Product, Research, Engineering, and GTM teams to turn advances in generative AI into products advertisers can use.
REQUIREMENTS
- Deep experience building machine learning systems for advertising.
- Strong understanding of ads systems, including areas such as ranking, recommendation, targeting, bidding, conversion prediction, creative optimization, or measurement.
- Hands-on experience with LLMs, multimodal models, or generative AI systems.
- Strong experience with prompt engineering and model evaluation.
- Experience with post-training, including techniques such as supervised fine-tuning, preference optimization, reinforcement learning, or related approaches.
- Strong software engineering fundamentals and experience shipping production ML systems.
- Ability to operate across research and engineering: you can experiment quickly, identify what works, and turn it into a scalable production system.
- High agency.
- Working English.
NICE TO HAVE
- Experience building ads, ranking, or recommendation systems at a major consumer, social, search, or advertising platform.
- Experience with generative video, image, or multimodal models.
- Experience using downstream signals such as CTR, CVR, ROAS, engagement, or retention to train or optimize ML systems.
- Experience with large-scale model training, inference optimization, or distributed ML infrastructure.
- Experience building AI systems that generate or optimize advertising creative.
COMPENSATION & BENEFITS
• We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
• Base Salary: The anticipated salary range for this role is $165 - $230k, depending on experience, skills, scope, and location.
• Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth. •
• Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally
• The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
• Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Reports to: Head of Content Operations
Location: Hong Kong
Travel: International travel to the EU, Japan or the US
Time Zones: Will collaborate across time zones with clearly defined overlap windows.
We're looking for a
Senior Program Manager, Retail Demo Content
to drive the strategy, roadmap, and execution of what games and content appear in our retail demo experience. This is a highly cross-functional role that sits at the intersection of
content strategy, production planning, and retail execution
— turning leadership's retail vision into a clear, actionable content roadmap that ships on time, every time.
You'll be the connective tissue between our game production pipeline, developer experience team, retail deployment team, and publishing/marketing — ensuring the retail demo always showcases the right games, at the right time, in a way that drives conversion and supports broader go-to-market strategy.
What You’ll Do
Own the retail demo content roadmap
— Determine which games should be featured in retail demo units at any given time, based on our production release schedule, business priorities, and retailer needs. Also own the retail demo experience across multiple regions with local demands and customizations.
Translate strategy into execution
— Take high-level management direction on retail demo goals and convert it into a concrete, achievable execution plan with clear timelines and milestones.
Drive on-time delivery
— Manage the end-to-end planning process and working closely with Developer Experience Team to ensure new retail demo content is ready and deployed to retail demo units on schedule, with no surprises.
Coordinate with Retail Deployment
— Partner with our Retail Deployment team to align on logistics, timing, and technical requirements for rolling out new content to physical retail locations (Target, Costco, Walmart, etc.).
Align with Publishing & Marketing
— Collaborate with Publishing and Marketing teams to identify opportunities where retail demo content can support broader go-to-market (GTM) campaigns, new title launches, or seasonal promotions.
Build repeatable process
— Establish clear, scalable planning frameworks and documentation so that retail demo content planning becomes a predictable, well-oiled process rather than an ad hoc effort.
Report and communicate
— Keep the Head of Content Operations and relevant stakeholders informed on roadmap status, risks, and delivery timelines.
Who You Are
5-8+ years of experience
in program/product management, content operations, production coordination, or a related field — ideally within gaming, consumer tech, or retail/CE (consumer electronics) industries.
Proven ability to
build and manage roadmaps
across multiple stakeholders and moving parts, with a track record of on-time delivery.
Strong
cross-functional collaborator
— comfortable working with engineering/dev teams, retail/operations teams, and marketing/publishing teams simultaneously.
Experience translating
ambiguous, high-level direction
from leadership into structured, actionable plans.
Familiarity with
game production pipelines
and/or
retail merchandising/demo programs
is a strong plus.
Excellent
communication and stakeholder management
skills — able to align diverse teams (technical, creative, retail, marketing) around a shared plan.
Highly organized, detail-oriented, and comfortable owning a roadmap end-to-end.
A passion for gaming, interactive entertainment, or family/consumer tech products is a big plus.
Nice to Have
Prior experience working with major retailers (Target, Costco, Walmart, Best Buy, etc.) on in-store demo, merchandising, or activation programs.
Experience in game publishing, live-ops, or content scheduling.
Familiarity with GTM (go-to-market) planning and how retail experiences tie into broader marketing campaigns.
#LI-Remote
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Seoul, South Korea
About Our Client
Our client is a
privately owned, profitable global software company
specializing in IT performance management solutions. Its platform helps organizations monitor, manage, and optimize the performance of their
applications, cloud environments, and IT infrastructure
from a single platform.
Headquartered in Singapore, the company has a global presence supported by international R&D teams and an established network of partners, including global system integrators, consultants, distributors, and resellers. The business has a strong track record of profitable growth and serves enterprise customers across major markets worldwide.
About The Role
Our client is looking for a
Sales Director to lead enterprise sales growth in South Korea
. This is an outside sales role with significant ownership of the Korean market.
The successful candidate will be responsible for generating and developing new business opportunities, managing the full sales cycle, and building strong relationships with enterprise customers and channel partners.
The role requires someone who is comfortable working independently, combining
marketing-generated leads with proactive business development, networking, and self-generated opportunities
.
Key Responsibilities
Drive new business development across the South Korean market, with a focus on enterprise customers.
Identify, qualify, and develop opportunities for IT performance management solutions.
Manage the
full sales cycle
, from prospecting and discovery through negotiation and deal closure.
Build and maintain a strong pipeline of qualified opportunities to consistently meet or exceed sales targets.
Generate opportunities through a combination of inbound leads, networking, cold outreach, existing relationships, and market research.
Understand customer environments and business challenges and position relevant solutions accordingly.
Deliver compelling product presentations and value propositions to prospective customers.
Manage objections and navigate complex B2B sales cycles through to successful closure.
Work closely with partners, consultants, distributors, and resellers to identify and develop new opportunities.
Maintain accurate pipeline, opportunity, and customer information in
Salesforce CRM
.
Conduct ongoing account and market research to identify target organizations and potential opportunities.
Maintain accurate sales forecasting and provide visibility into pipeline development and competitive activity.
Develop strong product knowledge and stay informed on customer needs, market trends, and competitive dynamics.
Requirements
10+ years of experience in enterprise software sales
, ideally selling IT infrastructure, monitoring, virtualization, or related technology solutions.
Proven track record of consistently
meeting or exceeding sales targets
.
Strong experience managing complex
B2B enterprise sales cycles
, from prospecting through closing.
Experience across areas such as
Application Performance Management (APM), IT monitoring, IT analytics, IT Service Management, enterprise applications, or infrastructure software
.
Experience selling into enterprise organizations and/or service providers.
SAP-related sales experience is a plus.
Strong prospecting and new business development capabilities, with a demonstrated
hunter mentality
.
Excellent consultative selling, presentation, negotiation, and stakeholder management skills.
Ability to understand complex customer environments and translate business challenges into relevant technology solutions.
Highly independent and self-motivated, with the ability to operate effectively with limited supervision.
Comfortable working in a fast-paced environment with a high degree of ownership and autonomy.
Strong communication, organization, prioritization, and time management skills.
Experience using
Salesforce or similar CRM platforms
.
Comfortable conducting both virtual and face-to-face meetings with customers.
Bachelor's degree or equivalent experience.
Location: Dammam, Saudi Arabia
The Enterprise Computing & Cloud Architect is responsible for defining and governing the enterprise architecture for computing and infrastructure platforms across on-premises environments, private cloud, public cloud, and High-Performance Computing (HPC) and AI infrastructure.
Key Responsibilities
Own and maintain the enterprise architecture for computing platforms across on-premises, private cloud, public cloud, HPC, and AI environments.
Define enterprise target architectures, reference architectures, technology standards, principles, and design patterns for computing and cloud platforms.
Develop and maintain strategic technology roadmaps aligned with business objectives, enterprise architecture strategy, and emerging technology trends.
Provide architecture leadership and assurance for major programs, transformation initiatives, and complex technology solutions.
Evaluate and recommend infrastructure, cloud, computing, virtualization, containerization, HPC, and AI technologies based on enterprise requirements.
Establish architectural principles and standards covering scalability, availability, performance, security, resilience, interoperability, and cost optimization.
Ensure alignment between solution architectures and the enterprise architecture, technology standards, and strategic direction.
Lead architecture reviews and provide technical governance throughout the solution lifecycle.
Assess current-state environments and develop transition architectures and migration strategies toward the target state.
Define cloud adoption, hybrid cloud, workload placement, and infrastructure modernization strategies.
Collaborate with cybersecurity, data, applications, networking, operations, and other architecture domains to ensure integrated enterprise solutions.
Provide architectural guidance for high-performance and AI computing platforms, including compute capacity, acceleration technologies, scalability, and integration requirements.
Assess technology risks, technical debt, architectural dependencies, and opportunities for modernization.
Required Qualifications & Experience
Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or a related discipline.
Master’s degree in a relevant field is preferred.
10+ years of experience in technology, infrastructure, cloud, or enterprise architecture
, with significant experience in large-scale enterprise environments.
Demonstrated experience designing and governing complex computing and infrastructure platforms.
Strong experience across on-premises infrastructure and public/private cloud environments.
Experience with HPC and/or AI infrastructure architecture is highly desirable.
Strong understanding of cloud architecture, virtualization, containers, compute platforms, storage, networking, and infrastructure automation.
Experience developing enterprise architecture standards, reference architectures, technology roadmaps, and governance frameworks.
Proven experience providing architectural assurance for major programs and complex technology implementations.
Strong understanding of security, resilience, availability, scalability, performance, and infrastructure cost optimization principles.
Excellent stakeholder management, communication, analytical, and problem-solving skills.
Preferred Certifications
Relevant architecture, cloud, or technology certifications such as:
TOGAF or equivalent enterprise architecture certification.
AWS, Microsoft Azure, or Google Cloud architecture certifications.
Relevant VMware, Kubernetes, HPC, AI infrastructure, or other specialist technology certifications.
Key Competencies
Enterprise & Technology Architecture
Cloud & Hybrid Cloud Architecture
Computing & Infrastructure Architecture
HPC & AI Infrastructure
Architecture Governance & Assurance
Technology Strategy & Roadmapping
Solution Evaluation & Design
Technology Risk Management
Stakeholder & Vendor Management
Strategic Thinking and Innovation
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service.
As a
Senior
AI Deployment Consultant
, you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI.
You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence.
What will I be doing?
Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout.
Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state.
Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans.
Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols.
Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation.
Coordinate technical readiness activities, including integrations, data migrations, and security reviews.
Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed.
Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap.
Contribute to the evolution of our Deployment Services methodology, templates, and best practices.
Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team.
What skills do I need?
5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies.
A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable.
Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one.
Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders.
Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment.
Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this.
Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus.
How Will I Be Measured?
Automation Rate - Are you driving your customers to achieve high adoption of Fin?
CX Score — do customers rate the deployment experience highly?
On-time, on-budget delivery — do your projects land against the timeline and scope you committed to?
Time-to-value — how quickly do customers get to a working, measurable Fin deployment?
Contribution to the team — the templates, mentorship, and best practices you leave behind.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $109,000-$159,650. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service.
As a
Senior
AI Deployment Consultant
, you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI.
You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence.
What will I be doing?
Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout.
Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state.
Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans.
Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols.
Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation.
Coordinate technical readiness activities, including integrations, data migrations, and security reviews.
Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed.
Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap.
Contribute to the evolution of our Deployment Services methodology, templates, and best practices.
Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team.
What skills do I need?
5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies.
A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable.
Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one.
Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders.
Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment.
Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this.
Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus.
How Will I Be Measured?
Automation Rate - Are you driving your customers to achieve high adoption of Fin?
CX Score — do customers rate the deployment experience highly?
On-time, on-budget delivery — do your projects land against the timeline and scope you committed to?
Time-to-value — how quickly do customers get to a working, measurable Fin deployment?
Contribution to the team — the templates, mentorship, and best practices you leave behind.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $120,000-$177,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Remote - US
About the Job:
LaunchDarkly is looking for an Enterprise Developer Advocate to build a new motion from the ground up: education-first technical sessions inside our largest accounts. Most enterprise customers know LaunchDarkly for one thing. Inside those same companies are teams shipping AI features, running experiments, and managing risky releases who have never met us. You'll design and run sessions that teach those engineers something genuinely useful, build internal champions alongside our account teams, and surface expansion opportunities the field can act on. This starts as a pilot, and how it scales will be shaped by what you prove. It's a role for someone who wants to own a motion, not a queue.
Responsibilities:
Build the motion: design the Enterprise Developer Advocacy program from pilot to repeatable practice, including session formats, account selection criteria, readouts, and measurement
Run sessions inside target accounts: deliver education-first technical sessions (agents and AgentControl, safe rollouts, experimentation, runtime control) tailored to each account's stack and use cases
Build champions with the field: partner with AEs, SEs, and CS to identify accounts, find and develop internal champions, and hand off what surfaces cleanly to the teams who should own it
Keep it credible: protect the non-promotional, education-first nature of the sessions; this motion works because it isn't a sales pitch
Prove it with evidence: instrument the pilot, produce session readouts, debrief with reps, and make the scale, adjust, or stop recommendation based on what the data shows
Shape what comes next: as the motion proves out, define how it scales, including the playbook future advocates would run
Qualifications:
A background spanning at least two of: developer advocacy, solutions engineering, developer education, technical marketing
Comfortable in enterprise rooms: you can teach a technical session to fifty engineers and handle hardball questions from a skeptical principal architect
Hands-on technical credibility: you build, demo, and teach, and senior engineers take you seriously
Strong operational instincts: you can run a repeatable program, prioritize incoming demand, and keep commitments to the field
Typically requires a minimum of 12 years of related experience.
Ability to travel approximately 25% of the time
(Bonus) Experience with feature management, experimentation, observability, or agent orchestration tooling
(Bonus) You've built a customer-facing technical program (workshops, DevDays, office hours) from scratch
(Bonus) Deep enterprise software background: you understand how large engineering organizations make platform decisions
Pay:
Target pay ranges based on Geographic Zones* for Level 5:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$171,200
- $235,400
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,100
- $211,860
**
Zone 3:
All other US locations - $145,500
- $200,090*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Mimir Query, Databases
This is a remote position. We are looking for candidates in the USA time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with
Grafana Enterprise Metrics
,
Grafana Enterprise Logs
, and
Grafana Enterprise Traces
. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
Mimir Squad
The Mimir squad has 3 sub-squads, Ingest, Storage, and Query, which together maintain the
Mimir OSS project
, and additionally own and operate Grafana Cloud Metrics across 3 major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.
A Mimir engineer has various work streams. They are likely engaged in a larger project with another engineer, and they are also incorporating some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.
What will you be doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial idea all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have good time management skills, which you leverage to work on the right things at the right time.
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication and time management skills are a must.
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Experience with leading and delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven and collaborative way
Experience with developing software that runs in the Cloud
or
experience with systems engineering
Experience with being on-call and following the DevOps model
Experience writing clean, robust, and performant software that is easily maintained by others
Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem.
Comfortable with microservices architecture and distributed systems
Experience and comfort developing with LLMs like Claude and Codex on your day to day
Bonus Points For:
Experience working with Kubernetes
Experience working with queue systems, e.g. the Kafka protocol
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Familiarity with the concept of infrastructure as code
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD
174,986
- USD
209,983
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Mimir Query, Databases
This is a remote position. We are looking for candidates in the USA time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with
Grafana Enterprise Metrics
,
Grafana Enterprise Logs
, and
Grafana Enterprise Traces
. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
Mimir Squad
The Mimir squad has 3 sub-squads, Ingest, Storage, and Query, which together maintain the
Mimir OSS project
, and additionally own and operate Grafana Cloud Metrics across 3 major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.
A Mimir engineer has various work streams. They are likely engaged in a larger project with another engineer, and they are also incorporating some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.
What will you be doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial idea all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have good time management skills, which you leverage to work on the right things at the right time.
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication and time management skills are a must.
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Experience with leading and delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven and collaborative way
Experience with developing software that runs in the Cloud
or
experience with systems engineering
Experience with being on-call and following the DevOps model
Experience writing clean, robust, and performant software that is easily maintained by others
Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem.
Comfortable with microservices architecture and distributed systems
Experience and comfort developing with LLMs like Claude and Codex on your day to day
Bonus Points For:
Experience working with Kubernetes
Experience working with queue systems, e.g. the Kafka protocol
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Familiarity with the concept of infrastructure as code
Compensation & Rewards:
In Canada, the Base compensation range for this role is CAD
186,368
- CAD
223,642
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote-Friendly (Travel Required) | San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building data center campuses at a pace where several are under construction at once, each moving through design, construction, commissioning, and turnover to an operating partner. Security scope on those projects (the physical protections, the systems that enforce them, and the operational readiness of the company that will run the site) has to be delivered as deliberately as the buildings themselves.
As Lead for Data Center Security Delivery, you will own security through that entire arc for every campus under construction: from groundbreaking, through construction-phase security, through commissioning and milestone acceptance, to a clean handover into full operation. You are the single point of accountability for "the site's security is actually ready", and you will verify that the operating partner has its people, processes, systems, and contractual security obligations genuinely in place before a site goes live.
This is a delivery role, not a watch-the-dashboard role. You'll absorb the day-to-day noise of active construction sites (schedule slips, design changes, vendor coordination, escalations) so the rest of DCSE can stay focused on steady-state operations and systems. And where DCSE's requirements or processes don't survive contact with a real construction schedule, you will have the authority, and the expectation, to rewrite them.
Role boundaries.
This seat is distinct from DCSE's regional security operations leads and from the team's systems-engineering roles. The operations leads own steady-state regional programs (vendors, guard force, incident response) once a site is running; the systems roles build platforms and tooling. This role owns the delivery arc: every site's security scope from construction start through commissioning, acceptance, and handover, after which accountability transfers to operations.
Key responsibilities
You will own the security delivery program across every Anthropic campus under construction: concurrently, from groundbreaking to handover.
Construction-phase security delivery: temporary
site security, contractor vetting and access, protection of installed equipment, and coordination with general contractors and site teams on every active build.
Milestone and commissioning acceptance: define
and maintain the security acceptance criteria at each construction milestone and commissioning gate; run or attend acceptance events (FAT/SAT, punch lists); issue or withhold the security sign-off.
Operator readiness verification: build
and run a structured, evidence-based readiness process proving the operating company is genuinely ready before handover: staffing and guard force in place, SOPs adopted, security systems commissioned and monitored, contractual security obligations demonstrably met.
Clean handover to operations: own the turnover
package (as-builts, test records, credentials, punch-list closure, residual-risk register) and the defined transition from construction-phase to operational security ownership.
Requirements and process authority: rewrite
DCSE's construction-security requirements, delivery processes, and acceptance frameworks where they fail in the field, and codify what works, so each build is cleaner than the last.
Representation and escalation: represent
security in design reviews, owner-architect-contractor (OAC) meetings, and change management; coordinate integrators, general contractors, and operator counterparts on security system installation, testing, and commissioning; surface schedule and readiness risks early, with options, to DCSE leadership and cross-functional partners.
Minimum qualifications
Have personally delivered the physical security scope on new-build data center (or comparable critical-infrastructure) construction projects (design reviews through construction, commissioning, and turnover to operations) and can name the sites and your role on them.
Have run milestone- or commissioning-acceptance processes: FAT/SAT, punch lists, turnover documentation, formal sign-off.
Have held an operator, landlord, or vendor accountable to contractual security obligations, with evidence rather than assurances.
Are comfortable being the person who says "not ready", and can do it in a way that produces a plan rather than a standoff.
Can absorb the operational noise of multiple concurrent construction sites and still drive each one toward its handover date.
Can author requirements, standards, and process documents that get adopted, and are willing to rewrite your own when they fail in the field.
Work through influence with general contractors, integrators, operators, and internal partners; you shape decisions rather than block them.
Preferred qualifications
CPP (Certified Protection Professional) or PSP (Physical Security Professional) certification, or commissioning credentials.
Hyperscaler or major colocation new-build delivery experience.
Experience on both sides of an operator/tenant relationship.
Construction management or owner's-representative background.
Experience in regulated or high-assurance environments.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: São Paulo, Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base.
What You’ll Do
Design, develop, and enhance backend applications with a focus on performance, scalability, and resilience.
Develop and maintain microservices using Java, Spring Boot, and Quarkus.
Build cloud-native, event-driven solutions leveraging AWS services.
Design and implement distributed architectures using: Amazon SQS, Amazon SNS, AWS Lambda, Amazon DynamoDB, Amazon API Gateway
Implement observability best practices, including logging, metrics, monitoring, and distributed tracing.
Participate in software architecture discussions and contribute to technical design decisions.
Drive code quality, engineering best practices, automation, and continuous improvement initiatives.
Leverage AI-assisted development tools, such as Cursor and developer copilots, to improve productivity and software quality.
Collaborate closely with cross-functional engineering teams using Agile methodologies.
What You Bring
Proven mid-to-senior level backend experience in software engineering.
Strong proficiency in Java.
Hands-on experience developing applications with Spring Boot and Quarkus.
Strong experience with AWS, including: Amazon SQS, Amazon SNS, AWS Lambda, Amazon DynamoDB, Amazon API Gateway
Experience designing and developing microservices.
Strong understanding of distributed and event-driven architectures.
Experience implementing observability practices, including logging, metrics, and tracing.
Experience working in Agile (Scrum) environments.
Experience using AI-powered software development tools such as Cursor, GitHub Copilot, or similar developer assistants.
Nice to have
Experience with reactive programming using Mutiny or Project Reactor.
Experience within investment banking, capital markets, or financial services.
Familiarity with the Nasdaq Calypso platform.
Experience optimizing highly scalable, mission-critical backend systems.
English level
Intermediate
Work type: Hybrid (2 days onsite per week)
Location: São Paulo, Brazil
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
In this role, you will have the opportunity to:
- Partner with product designers and the creative team to bring our product to life at our bi-annual Wealthsimple Presents live events, building and refining prototypes that bring product moments to life on stage, and translating product UI into more stylized storytelling assets where the moment calls for it
- Own design for our Product Marketing surfaces including: What's New (in-app), The Report, and Social Wrapped (spotlighting top shipped products/features)
- Create launch and feature visuals for major releases and manage our app store presence.
- Produce animations, static assets, and video (including talking-head-over-product style content) that explain features and educate clients
- Serve as the brand and marketing team’s go-to resource for everything product design related.
- Build and maintain a library of UI assets and product demos that marketing and influencer partners can pull from
- Partner closely with the team who owns the marketing website to product UI elements for product detail pages, making sure the product we’re selling is elevated and showcased at its best
We’re looking for someone who:
- Has 6+ years of experience in a design role that spans product and marketing
- Portfolio that includes examples of motion design, marketing design, brand design, or product design with strong production chops
- Is strong at productionizing and can take existing product UI, brand direction, or campaign concepts and turning them into polished, launch-ready assets quickly, rather than originating core product or brand design from scratch
- Build and maintain AI-powered workflows to create scalable, repeatable asset production processes.
- Has hands-on motion and video skills as a core, daily-use part of their craft. Comfortable in After Effects and Premiere (or equivalent), producing everything from lightweight UI animations to more produced explainer/talking-head content
- Is fluent in product design tools (Figma)
- Can move fluidly between product, marketing, and creative, understanding the priorities, constraints, and voice of each without needing much translation
- Has a track record of shipping high-quality, on-brand work fast and independently, managing multiple concurrent requests from different stakeholders (product marketing, growth, brand, dotcom)
- Has sharp taste and an eye for polish, but treats that taste as being in service of clarity and reusability, not personal authorship
- Is a clear, proactive communicator who is comfortable managing intake from multiple teams and setting expectations on scope and timelines
Nice to have:
- Experience building or maintaining a shared asset/component library for cross-team reuse
- Experience working with financial services or other regulated-industry marketing content
- Familiarity with social-first video formats and platforms
If you're excited about this role, along with your resume, send us a portfolio or reel that shows:
- Examples of product UI you've translated into marketing/education content
- At least one motion or video piece you led end-to-end
- How you've worked across product, marketing, and creative stakeholders to ship something quickly
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Gurgaon, India
Workplace: onsite
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
Job Reference: #LI-JC1
Job Description-
Provide L1–L2 technical support to a global user base with a focus on SLA-driven ticket management, excellent customer service, employee onboarding/offboarding and endpoint lifecycle management. Flexible, engaged and responsive in the adoption of continuously evolving support workflows.
Key responsibilities
Service desk and SLAsProvide professional IT support via Zendesk; triage, troubleshoot, and resolve tickets within agreed SLAs.Manage and prioritize the support ticket queue using an SLA-driven approach, ensuring that highest to lowest priority tickets are responded to and resolved within agreed service levels. Maintain high CSAT, provide clear ticket communication, and timely escalations.Identify opportunities for improvement and adopt automation and AI (such as Zendesk AI features, AI support assistants) to improve and accelerate the support workflow (for example to aide in triage and draft responses).
Team Development
Flexible and engaged in the adoption new tools and workflows, including AI-assisted support tools, as part of a continuously evolving IT environment.
Endpoints and operating systems
Deliver in-depth desktop support for Windows and macOS.
Provision and manage devices using AutoPilot, Intune/Endpoint Manager, and Jamf/Mosyle.
Manage full laptop lifecycle: purchasing, replacements, warranty, returns, secure wipe/disposal, and accurate asset tracking (Workday).
Identity, collaboration, and SaaS
Administer Microsoft 365, Entra ID (Azure AD), and Exchange Online; support Teams, SharePoint, OneDrive.
Support and manage onboarding/offboarding access provisioning, MFA, conditional access, and least-privilege practices.
Support additional cloud platforms such as Citrix ShareFile, Okta, and Zendesk.
Mobile Device Management (MDM) through Microsoft Intune, Jamf and Mosyle.
Network and remote access
Troubleshoot basic networking (DHCP, DNS, VPN, NAT, Wi‑Fi) and coordinate with network engineers/ISPs as needed.
Security, compliance, and continuity
Follow security and privacy standards (e.g., ISO 27001, GDPR) and participate in security incident response and phishing triage.
Document and maintain internal and user-facing knowledge base articles.
Collaboration
Work effectively with a remote IT team across time zones; communicate proactively with stakeholders.
Education
Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.
Relevant certifications are an advantage.
Experience
3+ years of hands-on IT support in a corporate environment.
Strong experience with Windows and macOS support.
Proven administration of Microsoft 365, Entra ID (Azure AD), Intune/Endpoint Manager, and device provisioning (AutoPilot).
Mobile device management with Intune, Jamf, or Mosyle.
Scripting/automation with PowerShell; experience with Power Apps/Logic Apps is highly desirable.
Networking fundamentals (DHCP, DNS, VPN, NAT) and troubleshooting.
Experience with major cloud/SaaS platforms (e.g., Okta, Citrix ShareFile, Zendesk) is a plus.
Key competencies
Excellent customer service, communication, and stakeholder management.
Comfortable adopting new tools and workflows, including AI-assisted support tools, as part of a continuously evolving IT environment.
Methodical troubleshooting and problem-solving.
Strong organization, prioritization, and time management; able to balance local and remote user needs.
Ability to work independently and as part of a distributed team; proactive and accountable.
Additional Job Description-
Languages
Fluent English required.
Work conditions
3 days a week from the Gurugram office and 2 days from the Noida office, total 5 days a week.
Nice to have
Certifications: Microsoft (MD-102/SC-900), Jamf 200/300, CompTIA A+/Network+/Security+, ITIL Foundation, Apple ACSP.
Location: Tokyo
Workplace: onsite
ABOUT YOU
We are looking for a Regional CMO/Vice President of Marketing, Japan who is strategic, hands-on, and deeply experienced in scaling marketing functions to lead the full marketing agenda for one of Xsolla's most important markets. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to set the Japan marketing vision, build the team and capabilities to execute it, and personally drive high-impact programs spanning brand, demand generation, industry events, content, and sales enablement.
Strong strategic and executional leadership, executive presence, and stakeholder management skills are essential, along with experience in B2B marketing leadership within technology, video games, platforms, or high-growth environments. The ability to navigate complex, matrixed stakeholder environments — from local Japan leadership to global HQ — while translating global strategy into locally effective, measurable execution will be key to your success in this role.
If you're passionate about shaping how a company is perceived and positioned within a critical market and love building marketing functions from the ground up while driving enterprise adoption and partner-led growth across Japan's gaming ecosystem, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Key Responsibilities
Create and drive the Japan marketing strategy end-to-end — brand, demand generation, field marketing, content, customer marketing, developer marketing, and partner marketing — aligned with global priorities and Japan and regional objectives.
Build, lead, and mentor the marketing team in Japan, establishing the structure, capabilities, and operating rhythms needed to scale marketing execution as the business grows.
Build and operate the marketing budget, including planning, allocation, agency/vendor management, and performance measurement and reporting against clear ROI and pipeline metrics.
Partner closely with the Japan Country Manager, GTM/BD leadership, Product Marketing, Comms, Events, and Global HQ marketing to deliver integrated programs that support enterprise adoption, partner growth, and revenue targets.
Translate and localize global B2B narratives, product launches, and brand strategy into Japan-relevant campaigns, executive and customer events, customer proof points, and sales enablement materials.
Serve as the senior Japan voice for marketing internally and externally — bringing market insight, customer and publisher perspective, and local nuance into regional and global leadership discussions, and influencing global strategy where Japan market dynamics diverge.
Build and maintain executive-level relationships with key Japanese publishers, developers, and industry bodies, elevating Xsolla's visibility and credibility across the Japan gaming ecosystem.
Represent Xsolla at major global, regional and local video game development industry events and forums, and oversee Xsolla's presence, sponsorships, and thought leadership in the local market.
Establish and continuously improve marketing operating rhythms in Japan — planning cycles, event execution, vendor/agency management, and reporting cadence with global and regional stakeholders.
Qualifications
12+ years of marketing experience, including 7+ years in B2B marketing leadership roles, ideally within technology, video games, platforms, or high-growth environments.
Proven track record building and leading a marketing function from the ground up, including team building, budget ownership, and cross-functional program delivery in Japan, regional or similarly complex markets.
Strong understanding of enterprise buying dynamics in Japan and throughout Asia including the role of trust, regulation, partners, executive relationships, and local proof points.
Demonstrated ability to operate at both strategic and executional levels, comfortable setting vision while remaining hands-on in fast-moving, ambiguous environments.
Experience leading and influencing in a matrixed organization, working closely with Country/GTM leadership, BD, Partnerships, Product Marketing, Comms, Events, and global HQ marketing.
Excellent communicator and executive presence, with business-level (or native-level) Japanese and native-level English proficiency, and strong stakeholder management and influence skills across Japan leadership, regional marketing, and global teams.
Experience managing marketing budgets, agencies, vendors, major industry events, and field/demand generation programs at a country or regional level.
Strong external network and credibility within the Japan gaming, technology, or platform industry.
Nice to Have
Experience in video games, fintech, developer platforms, or other highly technical products.
Familiarity with trust-sensitive enterprise environments and regulated industries.
Prior experience as a CMO, VP Marketing, or country/regional marketing head with full P&L or budget accountability.
Existing relationships with major Japanese game publishers, developers, or industry associations.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
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