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Location: Augusta, GA, United States Access Control Officer Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Location Augusta, GA Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS International is seeking qualified Access Control Officers to support a critical government security mission. This position is responsible for controlling access to secure facilities, conducting personnel and equipment inspections, verifying credentials, and maintaining accurate security documentation. The successful candidate will leverage government-provided security systems and databases to ensure only authorized personnel and materials enter or exit controlled areas. This position is contingent upon contract award. Key Duties • Control access of personnel, visitors, and equipment into and out of secure facilities. • Utilize government-provided security equipment, systems, and databases to verify access authorization. • Conduct face-to-ID verification checks for personnel entering controlled facilities. • Perform entry and exit inspections, validating forms and documentation for items entering or leaving the facility. • Document security-related activities, incidents, inspections, and results in accordance with established procedures. • Monitor and enforce access control procedures to maintain the integrity of secure environments. • Apply detailed security instructions, policies, and post orders while maintaining professionalism and vigilance. • Respond appropriately to security-related situations and emergency events in accordance with established protocols. Requirements • Must be a U.S. Citizen. • Must be at least 21 years of age. • Active DoD Top Secret/SCI required. • High school diploma or equivalent required. • Minimum of 2 years of experience utilizing security systems such as DISS or Scattered Castles. • Current CPR and AED certifications required. • Ability to perform prolonged walking, standing, sitting, and stooping for shifts of up to 12 hours. • Ability to read, write, speak, and understand the English language fluently. • Ability to understand and apply printed rules, detailed orders, instructions, and training materials. Compensation • Competitive Hourly Pay • Benefits

Location: Fort Meade, MD, United States Access Control Officer Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Location Fort Meade, MD Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS International is seeking qualified Access Control Officers to support a critical government security mission. This position is responsible for controlling access to secure facilities, conducting personnel and equipment inspections, verifying credentials, and maintaining accurate security documentation. The successful candidate will leverage government-provided security systems and databases to ensure only authorized personnel and materials enter or exit controlled areas. This position is contingent upon contract award. Key Duties • Control access of personnel, visitors, and equipment into and out of secure facilities. • Utilize government-provided security equipment, systems, and databases to verify access authorization. • Conduct face-to-ID verification checks for personnel entering controlled facilities. • Perform entry and exit inspections, validating forms and documentation for items entering or leaving the facility. • Document security-related activities, incidents, inspections, and results in accordance with established procedures. • Monitor and enforce access control procedures to maintain the integrity of secure environments. • Apply detailed security instructions, policies, and post orders while maintaining professionalism and vigilance. • Respond appropriately to security-related situations and emergency events in accordance with established protocols. Requirements • Must be a U.S. Citizen. • Must be at least 21 years of age. • Active DoD Top Secret/SCI required. • High school diploma or equivalent required. • Minimum of 2 years of experience utilizing security systems such as DISS or Scattered Castles. • Current CPR and AED certifications required. • Ability to perform prolonged walking, standing, sitting, and stooping for shifts of up to 12 hours. • Ability to read, write, speak, and understand the English language fluently. • Ability to understand and apply printed rules, detailed orders, instructions, and training materials. Compensation • Competitive Hourly Pay • Benefits

Location: Charlottesvile, VA, United States Access Control Officer Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Location Charlottesville, VA Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS International is seeking qualified Access Control Officers to support a critical government security mission. This position is responsible for controlling access to secure facilities, conducting personnel and equipment inspections, verifying credentials, and maintaining accurate security documentation. The successful candidate will leverage government-provided security systems and databases to ensure only authorized personnel and materials enter or exit controlled areas. This position is contingent upon contract award. Key Duties • Control access of personnel, visitors, and equipment into and out of secure facilities. • Utilize government-provided security equipment, systems, and databases to verify access authorization. • Conduct face-to-ID verification checks for personnel entering controlled facilities. • Perform entry and exit inspections, validating forms and documentation for items entering or leaving the facility. • Document security-related activities, incidents, inspections, and results in accordance with established procedures. • Monitor and enforce access control procedures to maintain the integrity of secure environments. • Apply detailed security instructions, policies, and post orders while maintaining professionalism and vigilance. • Respond appropriately to security-related situations and emergency events in accordance with established protocols. Requirements • Must be a U.S. Citizen. • Must be at least 21 years of age. • Active DoD Top Secret/SCI required. • High school diploma or equivalent required. • Minimum of 2 years of experience utilizing security systems such as DISS or Scattered Castles. • Current CPR and AED certifications required. • Ability to perform prolonged walking, standing, sitting, and stooping for shifts of up to 12 hours. • Ability to read, write, speak, and understand the English language fluently. • Ability to understand and apply printed rules, detailed orders, instructions, and training materials. Compensation • Competitive Hourly Pay • Benefits

Конфигурация, настройка и администрирование серверов под управлением ОС семейства Linux, в том числе с технологиями оркестрации и контейнеризации; Оптимизация работы ОС Linux под различный стек задач;

Задачи: — Отвечать за архитектурные решения — Развитие инструментов мониторинга и логирования — Техническое руководство командой из 6 инженеров Требования: — Практический опыт проектирования, развертывания, администрирования и развития систем мониторинга и логирования: Zabbix, Prometheus, VictoriaMetrics, ELK Stack, OpenSearch и аналогичных решений — Опыт внедрения и эксплуатации Tempo, Sentry, Dynatrace — Практический опыт использования OpenTelemetry для сбора телеметрии — Глубокое понимание принципов Observability и опыт их применения в корпоративной инфраструктуре — Уверенное администрирование Linux — Опыт работы с PostgreSQL, TimescaleDB и Patroni — Навыки автоматизации и написания скриптов на Bash и PowerShell — Навыки программирования на Python и JavaScript — Опыт использования Git, HashiCorp Vault, Keycloak — Понимание архитектуры контейнерных сред и практический опыт работы с Kubernetes и Docker — Опыт работы в крупных организациях со сложной ИТ-инфраструктурой и большим количеством систем мониторинга — Понимание жизненного цикла разработки и сопровождения программного обеспечения (SDLC), процессов промышленной эксплуатации ИТ-систем — Знакомство со спецификой ИТ-производства и эксплуатации систем в финансовой отрасли — Развитые коммуникативные навыки: способность эффективно взаимодействовать как с инженерными командами, так и с руководителями — Умение структурировать техническую информацию, объяснять сложные решения и передавать знания коллегам — Готовность развивать собственную экспертизу и участвовать в профессиональном росте команды Условия: — Полностью удаленный формат — Оформление по договору ГПХ — Стабильный долгосрочный проект с современным стеком технологий

• Участи в проектировании и реализации технической архитектуры для задачи повышения уровня доступности системы (HA конфигурации для всех компонентов, паттерны отказоустойчивости, мониторинг и алертинг); • Работа с инцидентами и обращениями пользователей в качестве 3 линии поддержки, дежурства (on-call) 24/7 1 раз в месяц;

• Обеспечивать стабильность сервиса при росте нагрузки и трафика.

- Построение и развитие процессов CI/CD для проектов на платформе 1С:Предприятие. - Автоматизация сборки, тестирования, проверки качества и поставки конфигураций и расширений 1С.

Задачи: — Разработка и поддержание текущей инфраструктуры и CI/CD пайплайнов с использованием GitLab CI и ArgoCD — Поддержка развертывания приложений в тестовой и продуктивной средах — Настройка мониторинга и логирования, помощь в расследовании инцидентов Требования: — Опыт DevOps более 7 лет — Уверенный практический опыт работы с AWS SDK, Kubernetes, Docker и Terraform — Опыт работы с Helm, GitOps и инструментами мониторинга — Практические знания Linux, сетевых технологий, скриптов на Shell или Python — Английский язык уровня C1 Условия: — Работа удаленная (часовые пояса UTC+2 to UTC+4)

Location: Amsterdam, Netherlands; Remote - Europe About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. #LI-IV1 The role The Service Desk IT Operations Lead is the senior individual contributor on the Service Desk path and the senior technical escalation point for Service Desk across EMEA and APAC . The role owns and improves Service Desk processes, runbooks, escalation paths, the employee hardware lifecycle and new-hire IT onboarding, administers Service Desk tooling on behalf of its owners, and leads improvement initiatives and cross-functional projects. It acts as the bridge between the Service Desk and Infrastructure, Enterprise Applications and Security, and leads through expertise, judgment and influence rather than formal authority. It carries no line-management responsibility. Your responsibilities will include: Serve as the final technical escalation point within Service Desk for high-severity, high-complexity and business-critical issues, before engagement of Infrastructure, Enterprise Applications, Security or vendors; coordinate major-incident response, communication and post-incident follow-through with the relevant teams. Act as consultation point for L1/L2 on complex or unusual cases: advise on troubleshooting approach, ownership, escalation path and resolution before issues are escalated. Act as subject matter expert for the end-user computing environment: endpoints (Windows, macOS), mobile devices, identity and access (Entra ID / Active Directory, SSO , MFA ), Microsoft 365, MDM , collaboration tools and meeting-room technology. Administer and configure Service Desk tooling (e.g. Jira Service Management workflows and automation, device enrolment and MDM policy, hardware asset management tooling) as agreed with the tool and platform owners, and propose and implement improvements, including request workflows and automations used by adjacent functions. Ownership of the tools and platforms sits with IT leadership and platform owners. Administer selected corporate IT systems and services according to operational requirements, including access and permissions management, service configuration and automation. Maintain and improve Service Desk procedures, runbooks, escalation paths and knowledge base; propose technical standards for approval by Service Desk management and maintain them once approved; advise on operational priorities. Contribute to creating and updating documentation: runbooks, process documents, technical standards and knowledge-base articles, setting the standard for documentation quality across the team. Analyze ticket, escalation and SLA data to identify systemic issues and contribute to SLA reporting; lead root-cause analysis and problem management; design process, tooling and automation changes that improve first-time resolution and reduce escalation volume. Assess proposed solutions and operational changes for supportability and user impact; advise management and partner teams on the support implications of technology decisions. Provide organizational context on existing and legacy IT processes, systems, decisions and ownership structures; apply it when evaluating current processes, and improve legacy practices where appropriate. Identify gaps or ambiguities in operational ownership and work with the relevant stakeholders to establish practical solutions. Own and improve employee-lifecycle processes, including hardware provisioning and, with Onboarding and People teams, new-hire IT onboarding across EMEA and APAC . Recommend standards for company-provided laptops, peripherals and other end-user equipment, balancing business need, supportability, lifecycle and market availability; maintain the approved standards. Own employee hardware lifecycle processes, provisioning, replacement, reuse, return, disposal and employee resale, and provide demand forecasts and regional requirements (including Bill & Hold) to IT Supply Chain and Procurement; recommend routine purchases against agreed standards, approving only within a documented delegated spend limit. Lead and continuously improve equipment reuse and employee resale, including TechShop. Contribute to forecasting and budget planning for employee technology and Service Desk requirements. Support Service Desk contracts, renewals and licensing; maintain working relationships with hardware and Service Desk vendors. Lead Service Desk projects, system migrations, new technology rollouts, process optimization, and contribute Service Desk expertise to company initiatives such as regional expansion, office launches, organizational changes and onboarding improvements, working with Infrastructure, Enterprise Applications, Security, HR/People, Onboarding, Recruiting, Procurement, Workplace/Facilities and the AV /Builds team. Advise partner functions on Service Desk capabilities, procedures, requirements and dependencies, and work with them to define and improve shared operational processes (e.g. joiner/mover/leaver with People, office launches with Workplace). Act as technical interviewer in Service Desk recruitment, providing structured feedback and hiring recommendations to management, and technical input to role requirements. Deliver technical onboarding for new team members and mentor L1 and L2 through joint troubleshooting, coaching and knowledge transfer, documenting approaches to reduce reliance on individual knowledge. Stay hands-on: support the IT Bar, queue and events alongside L1/L2 when needed, and lead by example on ticket quality and communication. Provide operational evidence for audits and compliance (including equipment lifecycle and offboarding); follow security, access-governance and procurement requirements; escalate material concerns to the appropriate owner. We expect you to have: Bachelor’s degree in Information Technology or related field, or equivalent experience. 5+ years of IT support or service desk experience with demonstrated progression in responsibility. Advanced technical certifications (Microsoft 365, Azure, ITIL Intermediate, Security+, etc.) strongly preferred. Deep knowledge of enterprise IT systems, networks, and security practices. Strong leadership, coaching, and collaboration skills. Proven ability to manage high-priority incidents and lead cross-functional troubleshooting efforts. Related Competencies Knowledge & Skills Recognised expert in end-user computing and support operations, with breadth across endpoints, identity, collaboration, device management and security touch points. Diagnoses ambiguous, cross-platform issues; experienced in root-cause analysis and process optimisation. Translates complex issues into clear guidance for technical and non-technical audiences. Autonomy Operates with a high degree of independence and trusted judgment. Takes the most sensitive escalations from intake to follow-up. Independently identifies improvements and drives them to completion; proactively pitches projects within the Service Desk domain. Advises management and partner teams on the support implications of technology decisions. Significant spend, strategic or organisational changes, and decisions outside delegated authority are aligned with management. Complexity Handles the most complex technical and operational problems in the support function: multiple systems, conflicting signals, incomplete data, elevated business risk. Leads escalations, often coordinating multiple IT functions. Designs and improves workflows and procedures where no precedent exists. Impact Broad impact on service reliability, SLA performance, support maturity and user experience across EMEA and APAC . Reduces downtime, repeat incidents and escalation volume. Shapes employee technology from onboarding through equipment return; ensures knowledge transfer and team readiness. People / Leadership Leads through expertise, coordination and example, not formal authority. Escalation point and mentor for L1 and L2; shapes team capability over time. Technical interviewer. No line management: hiring decisions, performance, compensation and other people-management accountabilities sit with Service Desk management. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Эксплуатация сетевой инфраструктуры дата-центров; Траблшутинг и устранение проблем/инцидентов в качестве инженера 3-й линии поддержки;

Решение инфраструктурных инцидентов, решение клиентских инцидентов и ЗНО (на уровне L3 поддержки), взаимодействие с вендором;

Расследование и сопровождение инцидентов информационной безопасности. Управление инцидентами ИБ.

Настройка и администрирование сетевых средств защиты информации: Fortinet, Kaspersky, Positive Technologies, UserGate, Амикон, ИнфоТеКС, Код безопасности. Обеспечение безопасной сетевой связности в корпоративной инфраструктуре (основная деятельность — до 70% времени).

Обеспечение и ведение документооборота (с пометкой «Для служебного пользования», «Коммерческая тайна») и контроль требований его исполнения. Актуализация внутренней нормативной документации по вопросам обработки и защиты информации.

Отвечать за доступность платформы и развернутых на ней приложений, оперативно устранять инфраструктурные инциденты; Обеспечивать обновление платформы, весь деплой должен быть покрыт тестами с возможностью отката всех внесенных изменений;

Оперативное реагирование на сообщения консоли мониторинга. Опыт работы со стеком продуктов VMware (vSphere, vCenter, vCloud Director, vROPs(VMware Aria), vRLi).

Управление командой поддержки- распределение задач, контроль их выполнения.