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Location: Remote - US About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. Our simple, automatic, and reliable Computer Backup product helped lay the foundation for this growth and continues to protect customer data around the world. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Product Manager , Computer Backup to join our team! About the Role We are looking for a Product Manager to lead strategy, execution, and growth for Backblaze’s Computer Backup product across consumer and business offerings. This role will own the roadmap for our desktop backup clients, web experiences, and associated admin tools. This is a highly hands-on role on a small, focused team. You will need to make thoughtful decisions about where to invest resources, align stakeholders around clear priorities, and drive progress through influence, collaboration, and conviction. Success in this role requires strong product instincts, data-informed decision making, and the ability to bring cross-functional teams together around a shared vision. What You’ll Do Own the end-to-end product lifecycle, defining vision and roadmap, leading discovery, and delivering high-quality features from concept through launch and iteration Conduct customer and market research, including interviews, usability testing, and competitive analysis, to uncover user needs, identify market opportunities, and shape product strategy Translate insights and complex problems into clear product requirements, PRDs, and measurable success criteria Make difficult product tradeoff decisions using data-driven analysis, balancing user priorities and technical constraints Define, track, and analyze key product metrics to inform decisions, iterate based on real-world performance and feedback, and drive continuous improvement Partner with Engineering, Design, and QA to ship high-quality features on schedule Collaborate with Marketing, Sales, and Support to ensure successful product launches and adoption Right Fit 4+ years of product management experience in SaaS, consumer software, or cloud services Ownership-first mindset with the ability to take initiative, move quickly, and figure things out Ability to communicate clearly at different levels, including engaging with customers and driving alignment with senior stakeholders Comfort working in ambiguity and making data-informed decisions with imperfect information Strong analytical and prioritization skills, with the ability to separate must-haves from nice-to-haves Proven success in owning product roadmaps, defining MVPs, and driving the full product lifecycle Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field Strong understanding of product prioritization frameworks and experience building products that deliver measurable value to customers Experience working in agile development environments and with tools such as Jira Bonus Points For Experience in backup, security, or storage products Familiarity with SMB workflows, MSP ecosystems, or B2B2C product design Technical fluency with APIs, desktop applications, and cloud services Backblaze Perks Healthcare for family, including dental and vision Competitive compensation and 401K RSU grants for full-time employees ESPP program Flexible vacation policy Maternity and paternity leave MacBook Pro to use for work, plus a generous stipend to personalize your workstation Childcare bonus, human children only Fertility treatment and support Learning and development program Commuter benefits A culture that supports a healthy work-life balance To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses or credentials, and may vary from the amounts listed below. The expected salary range for this role is $125,000 - $160,000 At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Location: San Francisco; Remote; Toronto; New York; Montreal Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE As a Site Reliability Engineer at Baseten, you'll define and codify the gold standards of day 2 operations for our ML infrastructure platform. You'll envision and build robust systems, processes, automations, and observability tooling that keep our platform reliable at scale — and that empower the broader organization to operate confidently. You'll work closely with engineering, forward-deployed and product teams: learning from recurring failure patterns, turning tribal knowledge into automated mitigations, and raising the operational floor for the entire company. EXAMPLE INITIATIVES You'll work on projects like these as part of the SRE team: - Improve Baseten SRE Practices, by instrumenting SLOs and SLIs, improving alerting and observability for all services. - Building AI-assisted tooling for incident triage and response. RESPONSIBILITIES - Own the reliability of Baseten's multi-cloud Kubernetes infrastructure, including incident response, post-mortems, and remediation tracking. - Build and maintain observability infrastructure — metrics, logging, dashboards, and alerting — as code. - Author, validate, and improve runbooks for recurring failure patterns, ensuring they're structured for low-context, safe execution. - Identify high-frequency failure patterns and convert them into automated mitigations or self-healing automations. - Diagnose and resolve runtime issues related to latency, memory behavior, GPU utilization, concurrency, and model lifecycle management. - Define and instrument SLOs and SLIs across customer workloads and internal services. - Navigate ambiguity, make principled tradeoffs, and avoid unnecessary complexity in the systems you build and the processes you define. REQUIREMENTS - Extensive hands-on experience with Kubernetes (multi-cloud experience across EKS, GKE, or similar is a strong plus). - Experience in building and maintaining scalable infrastructure. - Strong foundation in observability tooling: metrics (VictoriaMetrics, Prometheus), logging (Loki, ELK), dashboards (Grafana), and alerting pipelines. Observability-as-code experience is a plus. - Experience with infrastructure-as-code (Terraform, Helm) and GitOps workflows (Flux CD, ArgoCD). - Experience writing and improving runbooks, leading incident response, and doing post-mortem analysis. - Comfort working at the intersection of engineering and operations — you write code, but you also think deeply about process, escalation paths, and operational leverage. - Familiarity with incident management platforms (incident.io http://incident.io or similar) is a plus. - No prior ML experience required, but curiosity about how ML models are deployed and served at scale will serve you well. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Salt Lake City, Utah, United States About the Role iCapital is seeking a Senior UX Writer to enhance the user experience across the iCapital platform by crafting clear, engaging, and user-centered content across all products. This role plays a critical part in shaping how users interact with experiences, including AI-driven capabilities, by defining intuitive inputs and ensuring clear, consistent outputs. The ideal candidate will collaborate closely with cross-functional partners, including product leadership, to elevate content standards and ensure users navigate the platform with clarity and confidence. This individual will operate as both a hands-on contributor and a strategic leader, helping to shape and scale the design system content guidelines and governance frameworks while supporting the complexity of a multi-language, multi-currency product environment. Responsibilities Operate as both a hands-on contributor and a strategic leader. Create clear, consistent, and user-centered content that guides clients through complex application workflows, subscription and onboarding journeys. Drive content design leadership by shaping and evolving iCapital design system writing style guides, reusable patterns, and governance frameworks to ensure consistent, multi-language and multi-currency experiences across platforms. Guide content recommendation through design critiques, content reviews, and collaborative workshops. Ensure all content aligns with accessibility standards, regulatory guidelines, and plain-language best practices. Manage multiple priorities and deliver high-quality content solutions. Collaborate cross-functionally with the UX, Product, Legal and Compliance teams and business stakeholders to translate requirements into effective content solutions. Qualifications 7+ years of experience in UX writing, content design, or digital product content strategy Bachelor’s degree in English, communications, journalism, UX design, human-computer interaction, or a related discipline, or equivalent experience with financial services, or other regulated industries Demonstrated experience designing application flows, subscriptions, onboarding journeys, and user guidance for digital products Provide clear, user-focused writing for complex systems or enterprise applications Experience developing and building design systems, content standards, and governance frameworks Proficiency with collaboration and design tools such as Figma, Confluence, or similar platforms Strong stakeholder management and cross-functional collaboration skills Experience working in fast-paced product environments Familiar with accessibility standards such as WCAG 2.1 AA and inclusive design principles Experience working with AI-assisted content tools Experience working within legal, regulatory, and compliance review processes, collaborating closely with cross-functional teams to ensure designs meet approval requirements Portfolio, website, or any other relevant link to your work in your resume is required Benefits The base salary range for this role is $125,000 to $150,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Staff Program Manager San Diego, CA Come join Sony Interactive Entertainment as a Staff Program Manager leading PlayStation Platform initiatives! This role will be responsible for driving programs from inception through deployment over a worldwide scale to deliver amazing customer benefits. The candidate will partner with a globally distributed cross-functional team (product management, design, research, content, product engineering, business operations, marketing, consumer support, legal, finance) to ensure product and operational readiness for market delivery. How you’ll lead: Lead end-to-end program delivery by driving roadmap development, strategic decision-making, and execution planning for large cross-functional teams across all phases of the program lifecycle, from concept through in-market launch. Collaborate with cross-functional teams and management of multiple worldwide business partners to ensure alignment with objectives, find common ground and promote diverse thinking and viewpoints for program success Effectively and clearly communicate program information to various levels across organizational boundaries, including senior leadership Proactively identify critical issues and dependencies that need action and drive them to closure, while balancing business needs and technical constraints Influence at all levels and build strong partnerships across organizations to deliver the optimal outcome of complex programs Utilize knowledge to enhance current processes, identify areas for improvement, and guide the implementation of those improvements What you’ll bring: Bachelor’s degree, technical education and/or work experience in technical domain 10+ years of experience working in a program/project management capacity for large-scale business systems and complex software development initiatives from kick-off to market delivery Experience with Software Development Lifecycle, Design/System Thinking, Agile frameworks, preferably Scrum and Kanban, and Program Management Methodologies to implement the right practice for the programs Effective leadership to prioritize assignments to meet required deadlines, craft action and program plans, identify gap and risks to put in place mitigating factors and communication plans Critical thinking to identify all related pieces of the program, how they fit together and can solve routine and complicated problems effectively Outstanding communication skills for executive-level audiences, presenting program objectives, strategic outcomes, escalations and relevant success criteria for timely decisions and issue resolution Collaborate effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team Excellent conflict resolution, negotiation, and people management skills while bringing clarity, calmness and process to ambiguous, high-pressure situations Expert level experience with JIRA and ability to build custom dashboards to measure progress and risks Experience in mentoring junior team member and contributing to the continued improvement of the program management organization At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $173,000 — $259,400 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Amsterdam OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We are seeking an experienced Product Manager to lead the strategy, development, and implementation of the new systems, tools, and business processes that will power the next stage of growth. Key Responsibilities Partner with leadership and department heads to define and communicate the vision for new solutions and tools that increase business outcomes. Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities. Lead the end-to-end product lifecycle - from discovery and requirements gathering to release, implementation into the business process , and continuous optimization. Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery. Analyze existing business processes and identify opportunities for automation and improvement . Re-engineer processes and implement new, effective solutions. Collaborate with business analysts, product designers, development teams, and other departments to get measurable outcomes. Be able to cover niche projects or product stages independently. Qualifications 5+ years as a Product or Project Manager with product expertise in a fast-paced digital or tech-driven company, delivering innovations with positive measurable results. Proven experience managing internal products, projects, and processes. Experience leading cross-functional teams and delivering impactful results. Deep understanding of modern product and project management practices. Good understanding of when development is needed or not needed to solve the problem. Strong analytical mindset with the ability to make data-informed decisions. Hands-on experience using and implementing AI tools to automate workflows, validate hypotheses, build prototypes, and optimize products and processes Strong organizational, planning, and delivery skills are a must. Excellent communication with strong stakeholder engagement and alignment skills. Proven records in business process analysis, optimization, and digital transformation. Experience in building automations to optimize processes and manual tasks. Self-driven, highly organized, and comfortable working remotely across time zones. Proficiency in building no-code/low-code prototypes and tools to validate hypotheses in the early stages. Proven hands-on experience using AI tools (Claude, ChatGPT, OpenAI, Gemini, or similar) and no-code/low-code (n8n, Zapier, Make, Bubble, Bolt, etc.). Experience in B2B marketing operations, lead generation, demand generation, or marketing automation is a plus. Previous BA experience is a plus. Fluent in English (spoken and written). What We Offer Opportunity to shape the backbone systems of a modern, data-driven digital company. Autonomy to lead meaningful projects from ideation to impact. A collaborative, innovation-first environment that values initiative and experimentation. Reduced working hours on Fridays during the summer. Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET. Why Join Us You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

Location: Warsaw, Wrocław, Łódź, Kraków, Gdańsk OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We are seeking an experienced Product Manager to lead the strategy, development, and implementation of the new systems, tools, and business processes that will power the next stage of growth. Key Responsibilities Partner with leadership and department heads to define and communicate the vision for new solutions and tools that increase business outcomes. Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities. Lead the end-to-end product lifecycle - from discovery and requirements gathering to release, implementation into the business process , and continuous optimization. Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery. Analyze existing business processes and identify opportunities for automation and improvement . Re-engineer processes and implement new, effective solutions. Collaborate with business analysts, product designers, development teams, and other departments to get measurable outcomes. Be able to cover niche projects or product stages independently. Qualifications 5+ years as a Product or Project Manager with product expertise in a fast-paced digital or tech-driven company, delivering innovations with positive measurable results. Proven experience managing internal products, projects, and processes. Experience leading cross-functional teams and delivering impactful results. Deep understanding of modern product and project management practices. Good understanding of when development is needed or not needed to solve the problem. Strong analytical mindset with the ability to make data-informed decisions. Hands-on experience using and implementing AI tools to automate workflows, validate hypotheses, build prototypes, and optimize products and processes Strong organizational, planning, and delivery skills are a must. Excellent communication with strong stakeholder engagement and alignment skills. Proven records in business process analysis, optimization, and digital transformation. Experience in building automations to optimize processes and manual tasks. Self-driven, highly organized, and comfortable working remotely across time zones. Proficiency in building no-code/low-code prototypes and tools to validate hypotheses in the early stages. Proven hands-on experience using AI tools (Claude, ChatGPT, OpenAI, Gemini, or similar) and no-code/low-code (n8n, Zapier, Make, Bubble, Bolt, etc.). Experience in B2B marketing operations, lead generation, demand generation, or marketing automation is a plus. Previous BA experience is a plus. Fluent in English (spoken and written). What We Offer Opportunity to shape the backbone systems of a modern, data-driven digital company. Autonomy to lead meaningful projects from ideation to impact. A collaborative, innovation-first environment that values initiative and experimentation. Reduced working hours on Fridays during the summer. Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET. Why Join Us You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

Location: Valencia, Spain OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We are seeking an experienced Product Manager to lead the strategy, development, and implementation of the new systems, tools, and business processes that will power the next stage of growth. Key Responsibilities Partner with leadership and department heads to define and communicate the vision for new solutions and tools that increase business outcomes. Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities. Lead the end-to-end product lifecycle - from discovery and requirements gathering to release, implementation into the business process , and continuous optimization. Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery. Analyze existing business processes and identify opportunities for automation and improvement . Re-engineer processes and implement new, effective solutions. Collaborate with business analysts, product designers, development teams, and other departments to get measurable outcomes. Be able to cover niche projects or product stages independently. Qualifications 5+ years as a Product or Project Manager with product expertise in a fast-paced digital or tech-driven company, delivering innovations with positive measurable results. Proven experience managing internal products, projects, and processes. Experience leading cross-functional teams and delivering impactful results. Deep understanding of modern product and project management practices. Good understanding of when development is needed or not needed to solve the problem. Strong analytical mindset with the ability to make data-informed decisions. Hands-on experience using and implementing AI tools to automate workflows, validate hypotheses, build prototypes, and optimize products and processes Strong organizational, planning, and delivery skills are a must. Excellent communication with strong stakeholder engagement and alignment skills. Proven records in business process analysis, optimization, and digital transformation. Experience in building automations to optimize processes and manual tasks. Self-driven, highly organized, and comfortable working remotely across time zones. Proficiency in building no-code/low-code prototypes and tools to validate hypotheses in the early stages. Proven hands-on experience using AI tools (Claude, ChatGPT, OpenAI, Gemini, or similar) and no-code/low-code (n8n, Zapier, Make, Bubble, Bolt, etc.). Experience in B2B marketing operations, lead generation, demand generation, or marketing automation is a plus. Previous BA experience is a plus. Fluent in English (spoken and written). What We Offer Opportunity to shape the backbone systems of a modern, data-driven digital company. Autonomy to lead meaningful projects from ideation to impact. A collaborative, innovation-first environment that values initiative and experimentation. Reduced working hours on Fridays during the summer. Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET. Why Join Us You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

Location: Astana, Almaty OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We are seeking an experienced Product Manager to lead the strategy, development, and implementation of the new systems, tools, and business processes that will power the next stage of growth. Key Responsibilities Partner with leadership and department heads to define and communicate the vision for new solutions and tools that increase business outcomes. Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities. Lead the end-to-end product lifecycle - from discovery and requirements gathering to release, implementation into the business process , and continuous optimization. Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery. Analyze existing business processes and identify opportunities for automation and improvement . Re-engineer processes and implement new, effective solutions. Collaborate with business analysts, product designers, development teams, and other departments to get measurable outcomes. Be able to cover niche projects or product stages independently. Qualifications 5+ years as a Product or Project Manager with product expertise in a fast-paced digital or tech-driven company, delivering innovations with positive measurable results. Proven experience managing internal products, projects, and processes. Experience leading cross-functional teams and delivering impactful results. Deep understanding of modern product and project management practices. Good understanding of when development is needed or not needed to solve the problem. Strong analytical mindset with the ability to make data-informed decisions. Hands-on experience using and implementing AI tools to automate workflows, validate hypotheses, build prototypes, and optimize products and processes Strong organizational, planning, and delivery skills are a must. Excellent communication with strong stakeholder engagement and alignment skills. Proven records in business process analysis, optimization, and digital transformation. Experience in building automations to optimize processes and manual tasks. Self-driven, highly organized, and comfortable working remotely across time zones. Proficiency in building no-code/low-code prototypes and tools to validate hypotheses in the early stages. Proven hands-on experience using AI tools (Claude, ChatGPT, OpenAI, Gemini, or similar) and no-code/low-code (n8n, Zapier, Make, Bubble, Bolt, etc.). Experience in B2B marketing operations, lead generation, demand generation, or marketing automation is a plus. Previous BA experience is a plus. Fluent in English (spoken and written). What We Offer Opportunity to shape the backbone systems of a modern, data-driven digital company. Autonomy to lead meaningful projects from ideation to impact. A collaborative, innovation-first environment that values initiative and experimentation. Reduced working hours on Fridays during the summer. Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET. Why Join Us You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

Location: The Americas; Costa Rica; Tampa; Charlotte; Nashville; Brazil; Atlanta; Colombia; Philadelphia; Pittsburgh; Canada; Mexico Workplace: Remote ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. THE ROLE  Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -3 / - 8 UTC (Americas) as you will be supporting the Americas region. We are seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Customer Success Manager (CSM), you will play a pivotal role in managing relationships with our diverse customer base, ensuring their success and satisfaction with our platform and services. This position offers an exciting opportunity to work in a fast-paced environment, collaborate cross-functionally, and make a significant impact on the customer experience. Our Customer Success POD is a dynamic and tightly-knit group committed to crafting a seamless customer journey. As a member of this team, you will be part of a collaborative environment where ideas flourish, and each team member's input is cherished. We foster a culture of continuous learning and growth, encouraging every team member to contribute their unique skills and perspectives to our shared goals. By joining our Customer Success POD, you'll become part of a supportive community that thrives on innovation, excellence, and a steadfast commitment to customer satisfaction. KEY RESPONSIBILITIES - Proactively manage and nurture relationships with a portfolio of customers, ensuring high engagement and satisfaction levels. - Responsible for addressing and managing customers' health cases assigned to them. - Respond to customer inquiries and requests within the Success scope, providing timely and effective solutions. - Conduct enablement sessions, product demos, and escalation calls with customers to drive adoption and address challenges. - Manage customer escalations and collaborate cross-functionally to resolve issues and ensure customer satisfaction. - Utilize data-driven insights to understand customer needs and preferences, advocating for their interests within the organization. - Identify opportunities for improvement and scalability in customer success processes, contributing ideas and solutions to enhance customer health. - Lead and participate in cross-functional projects aimed at improving customer engagement and satisfaction. - Act as the primary point of contact for internal teams, addressing and prioritizing requests from Sales, Support, and other departments. - Collaborate with the  Sales team to ensure customer retention, particularly in churn-risk situations. - Collaborate with Treasury on payment collection for late-paying customers - Work closely with Product, Sales, Support, and Marketing teams to ensure customers receive comprehensive support and maximize the value of our platform. - Stay abreast of product updates and industry trends, continuously enhancing your skills and knowledge to better serve our customers. REQUIREMENTS - Minimum of 2 years of experience in a Customer Success, Account Manager or quota-carrying role, preferably in a SaaS or technology company. - Proven track record of managing multiple customer relationships and driving customer success initiatives. - Ability to effectively manage customer expectations and any conflicts should they arise. - Exceptional communication skills, both verbal and written. - Strong interpersonal skills with the ability to build rapport and trust with customers. - Analytical mindset with the ability to leverage data to drive insights and decision-making. - Cross-functional collaboration skills with experience working across departments to achieve common goals. - Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. - Strong organizational skills and attention to detail. - Passion for customer advocacy and commitment to delivering exceptional service. - Willingness to continuously learn and upskill to keep pace with product advancements and industry trends. - Proficiency in Zendesk, Asana, Notion, and Slack is a bonus. ATTRIBUTES THAT ARE NOT REQUIRED (BUT ARE A BONUS) - Experience in the HR industry and employment practices spanning multiple countries YOU'LL ALSO NEED - A reliable home internet connection (or be able to get one) - Proficiency in both written and spoken English language is required HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: Bratislava, Slovakia; Banská Bystrica, Slovakia Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are looking for a highly experienced Staff Software Engineer to join a fast-growing engineering organization focused on shared capabilities and commercial services. In this role, you will contribute to the evolution of core product and engineering capabilities that power a global portfolio of products and services. This is an opportunity to work on strategic, high-impact initiatives while helping shape engineering standards, architecture, and best practices across multiple domains. The ideal candidate is passionate about scalable backend systems, product engineering, technical leadership, and hands-on software development. Responsibilities Lead technical decisions for major platform capabilities and translate business needs into practical technical roadmaps. Serve as a domain expert, defining scalable and maintainable domain boundaries and service architectures. Design, build, and evolve backend capabilities and APIs across multiple systems and domains. Take ownership of end-to-end product features, including scalability, reliability, and operational excellence. Drive engineering best practices through hands-on coding, mentorship, and technical leadership. Collaborate closely with product, engineering, and business stakeholders to deliver impactful solutions. Communicate complex technical concepts clearly to both technical and non-technical audiences. Promote modern software engineering practices including Domain-Driven Design (DDD), SOLID, GRASP, and API-first architecture. Proven experience delivering large-scale, customer-facing software products. Strong expertise in backend services, distributed systems, and application/data integration. Hands-on experience applying Domain-Driven Design (DDD) and API-first principles within multi-tenant platforms. Strong full-stack engineering background with deep understanding of software design patterns and best practices. Proficiency in TypeScript and Node.js preferred, or strong experience with backend technologies such as Java, .NET/C#, Kotlin, Python, or Go. Ability to translate product requirements into scalable technical designs and implementation roadmaps. Strong ownership mindset with the ability to drive projects end-to-end. Nice to Have Experience with AWS cloud architecture and infrastructure design. Exposure to LLMs or AI-related technologies. Experience working on platform or shared-service architectures. What’s Offered Competitive salary. Flexible and supportive work environment. Career growth and continuous learning opportunities. International team events and company gatherings. Opportunity to work alongside highly skilled engineers and technical leaders. Inclusive and collaborative culture that values diverse perspectives and experiences.

Location: Bratislava, Slovakia Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Staff Software Engineer to join one of our clients ' team. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Responsibilities: Design and implement application architecture that is scalable, maintainable, observable, and high-performing. Write clean, efficient, and well-documented code. Conduct code reviews, review architecture, and contribute to engineering best practices. Identify and optimise performance bottlenecks across systems. Collaborate closely with cross-functional teams to deliver impactful features. Ensure application security, implementing safeguards against vulnerabilities. Take part and lead decisions for the major capabilities, helping teams translate business and product needs into clear, practical technical roadmaps. Serve as a product-engineering subject-matter expert (SME) for the domain, mapping capabilities into well defined domains and ensuring they deliver required business and product services within the wider technical platform. Lead by example through hands-on coding, creating new capabilities or evolving existing ones and driving adoption of best software engineering principles and practices, alongside continuous mentorship and guidance to the teams. Communicate complex solutions clearly to stakeholders inside and outside the area, while embedding a strong product engineering culture across teams. Strong hands-on experience building customer-facing web products using React and Next.js . A strong front-end engineering background, ideally with full-stack experience to work confidently across APIs, integrations and system boundaries. Proven experience designing and evolving software architecture across complex systems, multiple codebases or related product domains. A strong product engineering mindset, with the ability to translate product requirements into clear technical designs, staged delivery plans and high-quality implementations. Excellent communication skills, with the ability to explain complex technical decisions clearly to both technical and non-technical audiences. A coaching mindset — someone who enjoys helping others grow, raising standards and making best practices stick without ego. Ideally you will also have: Experience with PHP and Vue/Vue components. Experience working on membership, community, personalisation, gamification or user-retention products. Experience working on high-traffic websites. Experience applying Domain-Driven Design, SOLID, GRASP or other software design principles in a practical product environment.

Location: Banská Bystrica, Slovakia; Bratislava, Slovakia Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Staff Software Engineer to join one of our clients ' team. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. We are looking for a highly skilled Staff Software Engineer to help shape the technical foundation of a fast-growing product within the social gaming industry. This role is ideal for someone passionate about building scalable backend systems, solving complex engineering challenges, and driving technical excellence in a high-performance environment. You will play a key role in designing and implementing the architecture behind real-time tournament systems, ensuring reliability, scalability, security, and outstanding performance for a global user base. Responsibilities Design and implement scalable, maintainable, observable, and high-performing application architecture. Develop clean, efficient, and well-documented code following engineering best practices. Contribute to architecture decisions, code reviews, and technical standards across the engineering team. Identify and optimize system performance bottlenecks. Collaborate closely with engineers, product managers, and designers to deliver impactful features. Ensure application security and implement safeguards against vulnerabilities. Apply modern software engineering principles including Domain-Driven Design (DDD), SOLID, and GRASP. Proven experience building and delivering large-scale production systems. Strong understanding of Domain-Driven Design, API-first architecture, and software design patterns. Strong proficiency in JavaScript (React/Next.js) or another backend language, ideally Node.js or PHP. Experience with Pub/Sub systems, WebSockets, and Server-Sent Events (SSE). Experience working with scalable backend and platform architecture. Product engineering mindset with the ability to translate business requirements into technical solutions and deliver features end-to-end. Strong problem-solving skills and ability to thrive in fast-paced environments. Nice to Have Experience with MySQL. Experience building white-label products. Background in real-time systems or gaming-related platforms. What’s Offered Competitive salary Flexible working environment supporting work-life balance. Opportunities for professional growth and development. International team-building events and company gatherings. Collaborative environment with highly skilled professionals. Inclusive and diverse workplace culture that values different perspectives and experiences.

Location: Bratislava, Slovakia; Banská Bystrica, Slovakia Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking Senior Engineering Manager to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Your Impact: Lead multiple squads working with our talented team of Engineering Managers, coaching them to raise the bar on delivery, communication, and technical decision-making. Set and steer technical strategy across the product area and keep roadmaps on track. Align across the Gaming pillar partnering with engineering leaders to ensure our teams work efficiently and drive consistent standards. Drive clarity through data to support prioritisation and planning. Partner with Product and commercial stakeholders to iterate and deliver measurable improvements in customer value and business performance. What You'll Bring: Proven experience as a Senior Engineering Manager / Head of Engineering / Group EM (or equivalent) Strong architecture and systems judgement, able to challenge proposals, weigh trade-offs, and guide multi-team technical direction without being hands-on day-to-day. Experience running multiple teams working on different priorities, maintaining momentum and alignment. Deep understanding of product development lifecycle in a product-led environment. Nice-to-haves: Experience in Gaming or consumer products. Familiarity with modern web stacks (our Gaming stack includes Node and React) and cloud platforms. Why us? 1.Super smart colleagues to work alongside and learn from, with company-wide team-building events twice a year, including great entertainment, catering, and accommodation in a beautiful hotel. 2.Engaging development opportunities at all levels. 3.Tailored flexibility for your work-life balance. 4.Exciting global events, where we unite in person to ignite our shared passion and unveil the exciting strategies for the year ahead! 5.Unlock your full potential by joining the team. To support you on this journey, we provide an extensive array of benefits and perks, as outlined in our global offerings above. For country specific benefits please reach out to your talent partner.

Location: Bratislava, Slovakia Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Technical Team Leader to join one of our clients ' team. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Responsibilities: Lead and Inspire: Effectively guide a high-performing engineering team, fostering a positive and collaborative culture while driving continuous improvement initiatives. Solve Complex Problems: Apply strong problem-solving skills to tackle technical challenges, ensuring the successful completion of projects and initiatives. Mentor and Guide: Provide technical guidance and mentorship to squad members, maintaining high standards and adherence to industry best practices. Facilitate Collaboration: Work closely with cross-functional teams—including product management, content, design, SEO, and delivery—to ensure alignment and effective communication. Promote Growth: Cultivate a culture of learning and development, supporting the professional growth of team members through ongoing training, mentorship, and skill-building opportunities. Led the design and implementation of scalable solutions capable of handling large data volumes or high traffic with minimal performance impact. Skilled in modern frontend technologies, ideally including React.js , Next.js , and TypeScript. Skilled in modern backend technologies, ideally Node.js . Ability to still get in to the weeds & change code, this role is partially a hands on position Proficient in deploying applications to cloud platforms such as GCP or AWS. Managed and mentored a team of Product facing engineers across multiple levels of seniority. Strong communicator with a track record of effective collaboration with cross-functional stakeholders. Deep understanding of best engineering practices, including testing, pair programming, documentation, and code reviews.

Location: Hamburg Workplace: Hybrid adjoe builds the technologies behind mobile apps growth and monetization. With our core product Playtime Arcade, we've become the global leader in rewarded advertising, an ad unit built on a simple premise: users earn real in-app rewards for engaging with new apps. The result is one of the most effective value exchanges in adtech, connecting advertisers and publishers with over 770 million users annually. Ensuring Authenticity for Billions of Daily Rewards Industry reports suggest 25 percent of global mobile ad spend is lost to fraudulent activities like click farms, fake installs, SDK spoofing, and emulator farms. At adjoe, we define our platform through trust and proactive engineering. We build high-performance defenses that guarantee accurate reward attribution, ensuring every interaction is authentic. This creates a sustainable value exchange that empowers our partners to grow with confidence. The Anti-Fraud team develops systems that detect and prevent malicious activity at scale. Our custom Android and iOS SDKs analyze device integrity for modifications like Xposed frameworks, Magisk modules, and jailbroken devices. Supporting these, Go microservices and DynamoDB deliver millisecond-level responses, while Kafka and SQS process billions of daily events in real time. This infrastructure protects publisher margins and ensures a trustworthy platform for all users. Your Mission & Who We Are Looking For: - A data analyst with a strong technical foundation. You have 4+ years of experience in Data Analytics and work fluently in both SQL and Python, writing complex queries, big data optimization and building reliable analysis pipelines. - Experienced in anomaly detection. You have 1+ years of hands-on experience developing and validating detection approaches, balancing fraud detection effectiveness with false positives and business impact. - An investigator by nature. You turn ambiguous problems into structured investigations, uncover suspicious patterns, and validate hypotheses to distinguish genuine fraud signals from noise. - Statistically grounded. You understand experimentation, hypothesis testing, and statistical concepts to validate findings and draw sound conclusions. - You own the solution, not just the analysis.You translate validated insights into effective detection logic and automated monitoring that improves fraud prevention at scale. - Automation-minded. You build reusable analytical frameworks and pipelines that improve efficiency and reliability. Experience with Airflow or dbt is a plus. - Collaborative and business-aware. You translate complex findings into actionable recommendations, communicate clearly with stakeholders, and take ownership of your impact. - Anti-fraud experience is a big plus. Experience in fraud detection, risk analytics, or abuse prevention ideally in adtech, gaming, fintech, or similar high-volume digital environments is highly valued. A quick note before you apply: This role is quite hands-on, so experience with anomaly detection and strong practical skills in both SQL and Python are essential. If you’re still building experience in these areas, this particular role might not be the right fit just yet — but we appreciate your interest in adjoe! 🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team. What’s In It For You? At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day. - Go Big. Own projects with impact on 770M users and push adtech boundaries. - Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum. - Be Direct. Solve problems openly and collaborate across teams. - Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other. - Have Fun. Celebrate wins, enjoy daily victories, and bring your energy. We welcome applications from people who will contribute to the diversity of our company.

Location: Lugano Workplace: OnSite Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure. We're looking for a People Operations Specialist, EMEA, to join our People team, reporting to the Head of HR EMEA. This is a hands-on, full-spectrum HR role spanning administrative excellence, employee experience, compliance, and HR business partnering across a fast-paced, multi-country environment. You'll bring structure, attention to detail, and strong execution to everything from day-to-day HR operations to process improvement and automation. Comfort with AI tools and a curiosity for modernizing how HR is delivered are a big plus. If you thrive in a collaborative, fast-moving, and build-phase environment and want to be part of a mission-driven company at the forefront of Bitcoin innovation, we'd love to hear from you. What You’ll Be Doing (Responsibilities) EMPLOYEE EXPERIENCE & HR SUPPORT - Be a trusted and responsive point of contact for employees across the EMEA region - Support employees and managers with HR-related questions, policies, processes, and documentation - Lead onboarding activities and create a seamless and welcoming employee experience - Support employee relations topics with professionalism, care, and consistency - Coordinate engagement initiatives, wellness activities, and internal people programs across multiple countries HR OPERATIONS & ADMINISTRATION - Maintain highly accurate and confidential HRIS records and employee documentation - Coordinate payroll, benefits administration, and vendor communication across EMEA countries - Support HR compliance activities across multiple jurisdictions, with strong focus on Swiss and broader EMEA HR operations - Manage contracts, letters, employment documentation, and HR administrative workflows - Support the development and maintenance of HR policies, handbooks, and internal procedures - Ensure strong operational accuracy and attention to detail across all HR activities HR PROCESS IMPROVEMENT & AUTOMATION - Support modernization and automation of HR processes and workflows - Identify opportunities to improve efficiency through technology and AI-driven tools - Assist with the implementation and optimization of HR systems and operational processes - Bring curiosity and interest in how technology can improve employee experience and HR delivery TALENT & DEVELOPMENT - Support recruiting activities including job postings, candidate communication, interview coordination, and screening - Assist with performance review cycles, goal setting, and employee development initiatives - Coordinate training and learning opportunities across teams - Gradually grow into broader HR business partnering exposure and responsibilities over time What We Look For In You (Required Qualifications) - 5+ years of experience in People Operations, - Strong familiarity with HR operations, HR administration, HR processes, Learning and Development and employee lifecycle management - Experience supporting payroll, contracts, HR systems, and operational HR workflows - Experience working across multiple countries and jurisdictions within EMEA - Knowledge of Swiss and broader EMEA employment law and HR practices - Excellent organizational skills and exceptional attention to detail - Strong work ethic and ability to manage both strategic exposure and highly administrative tasks with equal professionalism - Strong interpersonal and communication skills with the ability to build trust across the organization - Curiosity and familiarity with technology, AI tools, and HR process automation - Proficiency in HRIS systems and Google Workspace (Ashby experience is a plus) - Excellent English and Italian verbal and written communication skills Nice To Haves (Preferred Qualifications) - Experience in tech, fintech, SaaS, or blockchain/cryptocurrency environments - Strong multi-country HR experience across EMEA - German and/or French language skills are highly preferred - Experience improving or automating HR operational processes - Exposure to scaling organizations or fast-growth environments This position requires regular interaction with employees, managers, candidates, and external partners across multiple countries and time zones. The People Operations Specialist EMEA will play a key role in ensuring smooth HR operations, operational excellence, compliance, and a positive employee experience across the region. Schedule: Monday-Friday, office-based in the centre of Lugano and hybrid 2 days per week.

Location: Remote Ireland; Remote, France; Remote, Germany; Remote, Netherlands; Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Staff Forward Deployed Engineer, Agentic SDLC - (EMEA Only) An overview of this role GitLab’s Forward Deployed Engineering team is a field-situated product engineering function focused on strategic customer outcomes, artificial intelligence (AI) adoption, and direct contributions to GitLab’s product. This isn't a traditional field engineering, solutions architecture, or professional services role. As a Staff Forward Deployed Engineer, you'll work closely with customers while maintaining the technical standards and contribution discipline of a Staff-level product engineer. You'll work where strategic customer urgency, complex technical ambiguity, and GitLab product execution intersect. You'll partner directly with strategic customers and teams across Product, Engineering, Support, Site Reliability Engineering (SRE), Solutions Architecture (SA), Customer Success Architecture (CSA), Customer Success Management (CSM), and Professional Services. You'll diagnose and resolve high-impact adoption blockers, contribute production-quality fixes and features, and turn what you learn into repeatable patterns for GitLab and its customers. Why this role exists Strategic customers sometimes encounter challenges that are too broad, deep, urgent, or cross-functional for any single team to own from start to finish. These challenges may involve product gaps, performance degradation, scale bottlenecks, AI governance, adoption blockers, architectural constraints, Git usage patterns, continuous integration and continuous delivery (CI/CD) complexity, application programming interface (API) automation, security requirements, or operational instability. Forward Deployed Engineering provides technical stewardship in these moments. The team doesn't simply observe, report, or escalate. You'll engage directly, diagnose the underlying technical problem, collaborate with the right teams, contribute code or technical solutions where appropriate, and transition the outcome into normal ownership once the customer is stable and the learning can be reused. What you’ll do Product contribution Contribute production-quality code to GitLab’s product and adjacent systems. Develop bug fixes, features, integrations, tooling, and performance improvements when strategic customer outcomes require direct engineering work. Work within GitLab’s product and engineering processes, including issue discovery, merge request creation, testing, review, documentation, and maintainability. Partner with Product and Engineering so customer-driven solutions support long-term product direction rather than becoming one-off customizations. Turn blockers discovered in the field into durable product improvements, reference architectures, documentation, and repeatable implementation patterns. Strategic technical stewardship Engage with strategically important customers when adoption, retention, executive confidence, or public trust is materially at risk. Diagnose complex problems across GitLab product behavior, customer architecture, Git internals, CI/CD workflows, API usage, observability, infrastructure, networking, and cloud environments. Coordinate across Product, Engineering, SRE, Support, SA, CSA, CSM, Professional Services, and customer technical teams to drive resolution from discovery through handoff. Provide recommendations grounded in data, traces, and systems analysis to improve GitLab usage, workflows, automation, and architecture. Create durable outcomes without establishing permanent dependency on Forward Deployed Engineering. AI adoption and agentic software development lifecycle Drive governed, measurable, and production-oriented adoption of GitLab Duo Agent Platform with strategic customers. Identify and resolve AI adoption blockers involving governance, usage controls, auditability, security, compliance, operating models, workflow design, and integrations. Develop customer-safe adoption patterns for the agentic software development lifecycle (SDLC), AI-assisted development, intent-based review, AI governance, and human-in-the-loop software delivery. Partner with Product, Engineering, Field, and Customer Success teams to turn AI adoption learning into reusable guidance and product improvements. Thought leadership Create technical narratives grounded in customer experience and product reality that can help shape the industry’s approach. Contribute to Well-Architected Frameworks, whitepapers, webinars, reference architectures, technical strategy memos, and adoption frameworks. Guide ideas through discovery, formulation, validation, amplification, and adoption across GitLab. Partner with SA, CSA, Product, Engineering, Marketing, Product Marketing Management, CSM, Support, and executive stakeholders to make technical thought leadership a shared company capability. What you’ll bring Staff-level experience building, operating, or improving complex production software systems. Experience contributing to large, mature product codebases with high standards for testing, maintainability, performance, and security. Strong Ruby on Rails or Go experience and the ability to contribute directly to GitLab’s product and adjacent systems. Experience with AI-assisted software development, agentic workflows, AI governance, model evaluation, context management, prompt and workflow design, or AI adoption in enterprise environments. Experience diagnosing complex system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns. Deep knowledge of modern DevSecOps workflows, including Git, merge requests, CI/CD, security controls, compliance needs, and enterprise software delivery. Experience working with strategic customers or senior technical stakeholders in ambiguous, high-impact situations. The ability to coordinate across product, engineering, field, and customer teams without formal authority. Strong written communication and sound judgment, including the ability to create technical narratives and distinguish reusable product work from customer-specific customization. Strongly preferred qualifications Direct experience with GitLab as a platform, including GitLab.com, GitLab Dedicated, or GitLab Self-Managed. Production experience with Ruby on Rails, Go, PostgreSQL, Redis, Sidekiq, Vue, TypeScript, Kubernetes, Docker, Linux, or observability tools. Deep familiarity with Git internals, repository performance, large-scale Git usage patterns, or GitLab Runner behavior. Experience creating technical thought-leadership materials, such as whitepapers, technical talks, architecture frameworks, requests for comments, public technical writing, or internal strategy documents. A background in performance engineering, site reliability engineering, platform engineering, infrastructure engineering, or distributed systems. Experience working in open source or highly asynchronous engineering environments. Technologies and domains Directly relevant technologies and domains include: Ruby on Rails Go AI-assisted development and the agentic SDLC PostgreSQL Redis and Sidekiq Git internals GitLab CI/CD and Runner architecture Kubernetes and containers Terraform Linux, networking, observability, and performance analysis Vue and TypeScript APIs and automation DevSecOps governance, security, and compliance What this role is not This role isn't: A generic field engineering role. A proof-of-concept factory. A replacement for Solutions Architecture, Customer Success Architecture, Customer Success Management, Professional Services, Support, SRE, Product, or Engineering. A customer-specific customization function. Unbilled Professional Services. A requirements-gathering role that only escalates to Product. An AI evangelism role disconnected from product execution. Success measures Success in this role may include: Stabilizing strategic customer adoption or retention risks. Fixing product bugs or contributing features. Removing AI adoption blockers for strategic accounts. Creating reusable implementation patterns and transitioning them to long-term owners. Producing or enabling Well-Architected Frameworks, whitepapers, webinars, or technical narratives. Resolving cross-functional customer challenges without creating permanent dependency on Forward Deployed Engineering. Equipping Product, Engineering, Support, CSA, CSM, Professional Services, and SA teams with better guidance based on learning from the field. Increasing adoption and effective use of GitLab capabilities, especially GitLab Duo and GitLab Duo Agent Platform, in targeted accounts. About the team The Forward Deployed Engineering team connects strategic customer needs with GitLab product execution. The team works directly with customers and across GitLab to resolve complex adoption challenges, contribute durable product improvements, and create reusable technical guidance. Its goal is to stabilize urgent situations, improve the product, and transition ongoing ownership to the appropriate team rather than create a permanent dependency. Ideal candidate profile You're a Staff-level product or platform engineer who can operate in the field without becoming field-only. You're comfortable reading traces, writing production code, debugging architecture, discussing AI governance, leading a customer technical session, opening a merge request, outlining a whitepaper, and coordinating across teams to achieve a strategic customer outcome. You're not simply a strong communicator with technical awareness. You're a credible engineer with the judgment, presence, and narrative ability to turn customer reality into product contributions, adoption guidance, and company-level thought leadership. We welcome candidates with different backgrounds and levels of experience. Many successful candidates don't meet every qualification. If you're excited about this role, we encourage you to apply and let our recruiting team assess your application. Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. 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Location: Paris, Remote Workplace: remote 360Learning is seeking a highly skilled and motivated Technical Consultant to join our Professional Services team. As a Technical Consultant, you will be responsible for scoping custom technical and consulting projects, building custom solutions, coordinating with the Technical Services team and delivering on those projects for our clients. You will work closely with our sales and development teams to understand client needs and translate them into technical solutions. The successful candidate will have a strong technical background, excellent problem-solving skills, and a customer-focused mindset. As a Technical Consultant, you are part of our implementation team, who plays a key role in seamlessly onboarding new customers: you are working cross department (Sales, Product and Customer Success) to understand and document client use cases and requirements and then translate them into set up and configuration of the 360Learning platform as well as specifications for the development of Technical Solutions.  You will support and manage all phases of the implementation lifecycle, from sales turnover and kick off to handover to support, mainly on strategic accounts as a technical expert. You will define 360Learning platform architecture for our clients, facilitate integrations (flat files, API’s), 3rd party apps, guide and provide assistance in order to ensure the successful deployment of their platform. As we grow, we need to continue to automatize and find repeatable solutions. Part of your job will be to design tools to either support the rest of the team and specific customer’s requests and avoid time-consuming work. Within 1 month, you will: Become a Trello expert through our onboarding process Understand our product offering through training Master our platform and be able to support clients on basics requests through ticketing Master our integration possibilities (Workato, data lake, flat files, APIs) Within 3 months, you will: Work with clients to understand their technical requirements and scope projects accordingly Collaborate with our sales and development teams to design and implement solutions that meet client requirements Ensure successful delivery of projects on time and within budget Provide technical expertise and support to clients throughout the project lifecycle Continuously learn about new technologies and stay up-to-date with industry trends Develop and maintain technical documentation and project plans Participate in client-facing meetings and presentations Within 6 months, you will: Develop repeatable and scalable processes to improve project quality and delivery Be able to support the team on difficult integrations & troubleshooting issues Contribute to our knowledge base to share best practices and lessons learned Work with our partner ecosystem to strengthen the services proposed to our clients Deliver platform audits to clients Within 12 months, you will: Contribute to our knowledge base to share best practices and lessons learned Work with our partner ecosystem to strengthen the services proposed to our clients Create and propose new services to our Professional Service catalog Present our value proposition to prospects or other SaaS companies and 3rd party developers to encourage them to integrate with our platform The Skills Set: 8+ years of experience supporting technical partnerships and integrations, developer relations, or similar technical role with external stakeholders; customer facing background preferred (e.g. Sales Engineer, Technical Presales, Solution Architect, Technical consultant, Technical Project Manager, Technical Account Manager, Business Analyst) Excellent understanding of APIs and REST integrations Strong technical skills, including experience with programming languages such as Java, Python, or Ruby Knowledge of SaaS platforms, cloud-based solutions, and web technologies Experience scoping projects, designing technical solutions, and delivering projects Excellent problem-solving skills and ability to troubleshoot complex technical issues Ability to adapt your communication to different audiences (highly technical vs. less/non- technical stakeholders) Organized, structured, rational and analytical way of working Ability to work independently and as part of a team in a fast-paced, deadline-driven environment Experience with project management methodologies such as Agile or Scrum is a plus Enthusiasm for our culture explained here https://bit.ly/Convexity360L What we offer: Compensation: Package includes base salary, a variable component and equity 📈 Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France 🏠. Working remotely from outside France is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process: Phone Screen with our Talent Acquisition Manager Discovery Meeting with our Head of Technical Services Case study with our Head of Technical Services and our Head of professional Services EMEA Clarification Meeting with a Technical Consultant Culture Fit with our VP Global Professional Services Offer! Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!