Location: Yerevan, Armenia
Description
Incident Management
is meant to reinstate normal service operations as fast as possible and mitigate the negative impact on business operations, thus making sure that the agreed levels of service quality are maintained. The goal is to effectively manage the lifecycle of all incidents and to restore IT services for users or customers as quickly as possible when an interruption takes place.
Now we welcome an
Incident Management Specialist
to join our bright team of devoted and creative Digitainers. If you are enthusiastic to improve knowledge on gaming industry, come up with innovative ideas and obtain new skills for a lifetime, then, you might be the person we are looking for.
The job is shift based and includes morning, afternoon, evening and night shifts.
Responsibilities
Receive and process incident tickets and service requests from company staff and worldwide partners
As receiving the Incident ticket and service request implement initial Review, criteria-based edition, issue reproduction, priority definition, first level troubleshooting and bug checking, afterwards, support with all necessary tools and credentials, assign the ticket to the responsible team/department
Keep tense contact with the responsible teams/specialists, require updates regarding the Incident resolution process, based on procedures follow Service and operation level agreements
Keep the contact with front line, management, partners all around the world organizing multilingual notification (English, Russian) process regarding incident tickets and service requests resolution process
Handle full information transfer regarding maintenance works by company providers, deliver corresponding information to the management and partners
Prepare daily/weekly/monthly reports as requested, analyze and organize presentations for separate departments, management based on specific requirements
Keep up to date with all company products and maintain high level of knowledge about in-house software, procedures, instantly upgrade the skills regarding the changes in products and services
Undertake Service Desk, Change management and Release management limited responsibilities in non-working hours
Promote teamwork and knowledge sharing, be actively engaged in Knowledge base creation process, continuous update and sharing with team members and company staff
Other duties as assigned by the immediate supervisor
Requirements
Undergraduate Degree in IT / Management will be a plus
Ability to competently keep verbal and written communication in Armenian, English and Russian with partners / other personnel
Good knowledge of MS Office
Experience in the iGaming industry is a plus
Knowledge of Atlassian Jira or other similar software will be considered as a plus
Ability to work with shifts is a must
Reporting and analytical skills
Hardworking, initiative and flexible personality with the ability to prioritize and multi-task
Location: Yerevan, Armenia
Description
We are looking for a Receptionist who will manage our front desk daily, perform a variety of administrative and clerical tasks.
Responsibilities
Organize and coordinate the administrative operations of the relevant office space/floor assigned
Regulation of heating/cooling systems and air-conditioning to support the average office temperature
Supervise daily cleaning according to set-up standards and in compliance with daily and regular cleaning schedules
Undertake material responsibility for the furniture and assets at the office space/floor assigned, organize material responsibility and corresponding documentation for relevant employees
Ensure the availability of a minimum stock for office supplies and stationery, and organize the distribution of supplies as per requests and needs
Provide proper supplies and stocks of office tea and coffee in the kitchen
Organize meeting rooms according to setup standards
Work with invoices
Prepare and submit weekly, monthly, and other reports
Provide basic first aid support to employees when necessary and keep records of such incidents
Other verbal or written tasks assigned by the management and/or line manager
Requirements
Bachelor degree
Advanced user of Microsoft Office
Reporting and analytical skills
Communication skills
Ability to perform multiple tasks
Time management skills
Ability to handle stressful situations
Customer-oriented
Fluent knowledge of Armenian, Russian, and English languages
Knowledge of 1C or E-invoicing programs is highly desirable
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
The Canonical MAAS team is responsible for delivering our
Metal As A Service
hyperscale provisioning technology. Ubuntu strives to be the most scalable, cloud ready server distribution and MAAS is our platform to get it there. MAAS is a rapidly evolving software stack written in Python and Go, and we are looking for experienced software engineers who understand performance at scale, networking, storage and usability.
Applicants should be passionate about the future of Ubuntu and be able to show technical leadership with a globally distributed team of engineers who share that passion. This position requires international travel several times a year.
This role entails
Develop MAAS core components and features to make MAAS the #1 bare metal cloud system.
Shape the architecture of MAAS to make it simpler, faster and easier to use.
Collaborate with other teams to ensure MAAS works well with other tools and is released on time.
Contribute your improvements to our continuous integration environment, tests and practices, to maintain fast feedback and good test coverage.
Contribute to documentation of current and existing features, making it world-class resource for Data Centre operators and users.
Provide technical communication and collaboration with other teams where appropriate.
Take personal ownership of problems and drive them to solutions.
Travel internationally
a few times a year to meet and collaborate with your and other teams.
What we are looking for in you
Passionate about open source software, Linux, and Data Centre automation
Solid track record of professional software development experience in Python, Go for back-end roles, or TypeScript, React for front-end roles.
Capacity to learn quickly about new systems and techniques
Excellent logic, problem solving, and troubleshooting skills
Strong English language communication skills - both written and verbal
Experience with Linux server technologies, including but not limited to Virtualization (KVM), Containers (LXC), etc.
You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
Knowledge of network technologies, including PXE, DHCP, TFTP, DNS, NTP
Some experience with Baseboard Management Controllers and Protocols (Redfish, IPMI, AMT and others)
Strong experience with networking, storage technologies and Cloud hosting and infrastructure.
Ideally, experience of large-scale physical server provisioning and automation, including rapid deployment, configuration, management and service orchestration.
Familiarity with some of the open source development tools and methodologies used in creation of several Ubuntu projects (MAAS, Juju, Ubuntu Server, LXD, Ubuntu Core), such as Launchpad, Debian packaging tools (APT, dpkg) and snapcraft.
An exceptional academic track record from both high school and preferably university.
Willingness to travel up to 4 times a year for internal events
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Hybrid
Workplace: hybrid
About the position
We're looking for a Game Developer to join our Development team and help bring Fanatee's mobile games to life. You'll be responsible for planning, developing, and maintaining the code behind our games, working closely with different teams to build high-quality experiences for millions of players around the world. If you're passionate about technology, innovation, and games, this could be the opportunity for you!
What you'll do
Participate in the planning and development of games.
Optimize game performance to ensure smooth and efficient experiences.
Collaborate with front-end and back-end teams to deliver the best product possible.
Contribute to feature specifications, balancing technical costs and benefits when evaluating solutions.
Track project schedules and report progress clearly and objectively.
Independently develop robust and scalable code.
Explore Artificial Intelligence solutions that can improve feature development and code quality.
What you'll need
Bachelor's degree in Computer Science, Engineering, Game Design, or a related field.
Advanced knowledge of Unity and C#.
Experience integrating native Android and iOS components, such as push notifications and in-app purchases (IAP).
Knowledge of local databases and offline data management.
Interest in applying AI coding tools, such as Claude Code, Codex, Gemini CLI, and similar solutions, to game development.
Excellent communication and teamwork skills.
Proactive mindset, fast learner, and commitment to high standards of quality.
Nice to have
Advanced English.
Experience with data architecture for games.
Hands-on experience with projects released to the market.
What We Offer
Beyond a vibrant and enjoyable work atmosphere, we offer:
Competitive compensation aligned with market standards
Flexible benefits
Health and dental insurance
Profit sharing
Career development opportunities and professional growth
While the role is primarily remote, our São Paulo office is available for those seeking a dedicated workspace. There, you’ll find a calm environment, a stocked fridge with snacks and drinks, and even a ping-pong table for a bit of fun. Come help shape the future whith our amazing team!
About Fanatee
Fanatee is a mobile gaming startup founded in 2013. Since then, our goal has been to enable people to play our games anytime, anywhere. We believe that quality is the key to success.Our creative processes are well planned and carefully detailed, and our talent lies in turning great ideas into great businesses: our games hit over 250M downloads worldwide. We believe that a diverse work environment contributes to an increasingly responsible society that values differences. Our dream allows us to do what we love the most: work with talented, passionate people and give them the opportunity to achieve goals as big as they can dream of.
If you want to share this ride with us and join a lightweight, fun, and focused environment that breathes innovation and game culture, apply now!
Location: Nationwide
Workplace: unspecified
NATIONWIDE
IDT CORPORATION
SALES
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as, our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
National Retail Solutions, a subsidiary of IDT, provides Point of Sale and Credit Card Processing technology to our customers. These two products, Point of Sale devices and Merchant Services (can be sold separately or bundled together for best value), provide our sales team with two different ways of earning our generous commission compensation.
Our IDT/NRS sales team is rapidly growing and you could be a vital part of our sales organization! We offer a base salary plus commissions, as well as, up front & residual UNLIMITED ACCOUNT SIGN-UP BONUSES. The employment package also includesa travel reimbursement program, health benefits (medical, dental, and vision), and a 401k!
Earnings Potential:
If you were to sell one of each type of solution per day, your total earnings would be well over $100,000 for your first year, closer to $125,000!!!
Even if you only sell 10 of each per month, you can earn over $65,000 per year. That alone would put you into the top 20% of earners in the entire United States!
We Would Like to See:
An experienced sales representatives in the merchant services industry who are highly self-motivated individuals that thrive on achieving success. Bilingual is a plus, but not a requirement.
About IDT: Established in 1990, IDT Telecom is a pioneer in Prepaid and VoIP telephony. Today, IDT Telecom is an industry leader in prepaid communication and payment services through its Retail division, as well as, one of the world's largest providers of international voice termination through its Wholesale division. IDT Corporation (NYSE: IDT) provides communications and payment services to individuals and businesses primarily through its Boss Revolution®, net2phone® and National Retail Solutions® brands. IDT’s wholesale carrier services business is a leading global carrier of international long-distance calls. IDT is listed on the NYSE, employs over 1000 people across 20+ countries and has revenues in excess of $1.5 billion.
About NRS:
National Retail Solutions (NRS), a subsidiary of IDT, operates a nationwide point-of-sale (POS) terminal-based platform for independent retailers; c-stores, grocery, tobacco, and liquor stores. With robust hardware and powerful software with a merchant touchscreen interface, the POS helps retailers compete and thrive, with sales, inventory and user management tools, one-touch Boss Revolution® pinless recharge, a built-in, free customer loyalty program plus optional, integrated NRS PAY (and other) credit card processing services. NRS PAY is a service of National Retail Solutions, offering honest, best-rate credit card processing. CPGs and manufacturers are able to leverage the NRS platform to provision promotions, coupons and special offers for independent retailers and their multicultural customer demographics. Advertisers can reach customers at eye level at checkout, on the POS’ large, customer-facing screen.
УдалённоseniorHome Based - Americas; Home based - EMEA
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