Location: Tennessee - Murfreesboro
About Cottonwood Residential
Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities — we elevate them.
About the Role
The Property Manager is responsible for the overall performance, operations, and financial success of a multifamily community. This role leads all on-site functions, including leasing, resident experience, financial management, and property maintenance, while ensuring alignment with Cottonwood Residential’s standards and objectives. The Property Manager drives a culture of service excellence, accountability, and collaboration. This role is ideal for a results-driven professional who can balance financial performance, team leadership, and resident satisfaction to maximize asset value and deliver strong operational outcomes.
Key Responsibilities
Financial & Asset Management
Manage the financial performance of the community, including operating within budget and achieving revenue and expense targets
Oversee rent collection, delinquency management, and bad debt recovery, including participation in legal proceedings as necessary
Review and approve invoices to ensure accuracy, proper coding, and budget alignment
Assist the Regional Manager in developing and managing the annual operating budget
Analyze financial reports, occupancy trends, and market data to drive informed decision-making
Operations & Property Oversight
Oversee the daily operations of the community, ensuring efficiency, organization, and compliance with company policies
Conduct regular property inspections to identify maintenance needs, safety concerns, and opportunities for improvement
Oversee Self-Guided Tour operations, including unit readiness, signage, and daily inspections
Coordinate with maintenance teams and external vendors to ensure timely completion of repairs and capital needs
Maintain accurate and complete records, including resident files, vendor contracts, property inventory, and compliance documentation
Ensure all administrative systems and property management data are accurate and up to date
Leasing, Marketing & Resident Experience
Develop and execute marketing and leasing strategies to achieve occupancy and revenue goals
Conduct regular market surveys and competitive analysis to inform pricing and positioning
Oversee leasing performance, ensuring effective use of sales techniques and marketing tools
Implement resident retention programs to drive renewals and satisfaction
Ensure a high level of responsiveness to resident requests and service needs
Plan and support resident engagement initiatives and community events
Team Leadership & Development
Lead, coach, and develop all on-site office and maintenance team members
Oversee hiring, onboarding, training, scheduling, and performance management for the community team
Foster a strong team culture focused on accountability, collaboration, and service excellence
Provide ongoing feedback, coaching, and development opportunities to support team success
Set clear expectations and monitor performance against property and company goals
Compliance & Risk Management
Ensure compliance with company policies, safety standards, and all applicable local, state, and federal regulations
Promote safety awareness and ensure adherence to OSHA standards across the community
Identify and address potential risks, safety hazards, and operational concerns proactively
Maintain appropriate documentation for permits, licenses, and regulatory requirements
What You Bring
3
+
years
of multifamily Property Manager experience required
High school diploma or GED required; college degree preferred
Professional designations such as CAM, ARM, or CCRM preferred
Strong financial acumen, including budgeting, reporting, and expense management
Solid understanding of leasing, marketing strategies, and resident retention
Excellent communication, leadership, and interpersonal skills
Strong organizational skills with attention to detail and ability to manage multiple priorities
Effective problem-solving skills with the ability to make sound decisions in a fast-paced environment
Proficiency in Microsoft Office Suite
Experience with Entrata, REBA, or similar systems
Self-starter with strong initiative, accountability, and a results-driven mindset
Flexibility to work extended hours, including time prior to office opening
Ability to walk the property, stand for extended periods, and work both indoors and outdoors as needed
Physical Requirements
Stand or walk or sit alternatively depending on the day’s needs. Estimate 70% of time is spent on feet and 30% sitting at a desk
Bending, stooping, and squatting for filing and picking up litter around the property frequently
Ability to climb stairs frequently needed to show and inspect the property
Pushing and pulling doors/cabinets to inspect the property frequently
Reaching above the shoulders for supplies and inspecting the property frequently
Writing/typing for communication frequently
Grasping/turning for telephone and doorknob use frequently
Finger dexterity to operate office equipment frequently
Lifting/carrying 10-25 lbs. occasionally needed
Constant need for vision in small detail and beyond arm’s reach to view computer screens, reports, forms, inspecting property, etc.
Constant need for hearing to communicate with staff, vendors, residents, and prospects in person and on the telephone
Why Cottonwood Residential?
We don’t just manage properties — we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
CPT-11763
Assistant to the Executive Team
Independent Contractor – CPT-11763 Assistant to the Executive Team/Business Support VA/Senior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
The Assistant to the Executive Team provides administrative and operational support to the executive team overseeing multiple entities. This role serves as a central point of contact for day-to-day administrative functions, helping the team stay organized, on schedule, and operationally efficient.
The ideal candidate has previous experience supporting construction projects and is comfortable attending meetings, documenting discussions, managing follow-ups, organizing project documentation, and ensuring action items are completed on time. This individual will work closely with leadership to improve communication, maintain organization, and help keep projects moving efficiently.
The successful candidate will have strong administrative and project coordination skills, excellent proficiency with Microsoft Office, SharePoint, and Dropbox.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Administrative Support
· Manage executive calendars, schedule meetings, and provide reminders
· Maintain ongoing task lists and follow up on outstanding items as needed
· Draft emails / follow ups for CEO
· Prepare meeting agendas and summaries as requested
· Draft, format, produce & distribute reports, presentations, and briefs utilizing software such as Excel, PowerPoint, Word, etc.
· Research as requested by the executive team
· Assist with general administrative tasks and day-to-day office support.
· Maintain organized records and ensure important documents are properly filed and named per the company’s file naming protocol
· Research and book domestic and international travel for business and personal travel as requested
· Collect (using Loop) & place lunch orders for Wednesday lunches
Project Coordination
· Attend project meetings via Teams or Zoom and take detailed meeting minutes
· Document key discussions, project updates, and action items utilizing
· Track project deliverables and ensure follow-up tasks are completed
· Coordinate communication between internal team members and stakeholders
· Help monitor project timelines and remind team members of upcoming deadlines
· Assist the Project Manager with administrative coordination throughout project lifecycles
· Maintain organized project files and documentation using Dropbox & SharePoint
· Assist the CEO or Project Managers in preparing proposals and presentations from PowerPoint templates and previously developed samples
Follow-up & Communication
· Follow up on outstanding action items after meetings
· Communicate with team members regarding project updates and pending tasks
· Schedule follow-up meetings as needed
· Ensure accountability by tracking commitments and project progress
Document Management
· Organize and maintain project documentation in Dropbox & SharePoint
· Ensure files are properly named, stored, and easily accessible
· Maintain version control of project documents
· Assist in organizing contracts, reports, and project-related records
Team & Operations Support
· Serve as administrative point of contact for internal team members
· Assist with company meeting preparation, including agendas, reminders, sending, and updating invitations
· Assist with scheduling meetings
Insurance Compliance
· Own the tracking and collection of vendor insurance certificates (COIs), ensuring renewals are received and filed before expiration
· Upload COIs to Procore
· Maintain an up-to-date COI compliance log for all vendors and partners, tracking expiration dates, renewal requests, and correspondence history to ensure continuous coverage and zero lapses in compliance
· Manage the relationship with the outsourced insurance consultant and work with them for onboarding new subcontractors
· On occasion, support the Controller with digital filing, logging, and organization of invoices
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, adhering to any timelines, guidelines, and deliverables agreed to in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous experience supporting construction projects preferred
Experience taking professional meeting minutes
Experience coordinating project follow-ups and scheduling meetings
Strong proficiency with Microsoft Office Suite
Advanced knowledge of Microsoft Outlook
Experience using Dropbox for document management
Excellent computer and organizational skills
Experience supporting executives or project managers preferred
IDEAL CANDIDATE PROFILE
· Previous administrative or project coordination experience
· Ability to manage multiple priorities across team members
· Real estate or construction industry experience strongly preferred
· Excellent organizational and multitasking abilities
· High level of attention to detail
· Strong follow-through with outstanding attention to detail
· Comfortable attending meetings and documenting detailed notes
· Strong written and verbal communication skills
· Proactive, dependable, and highly organized
· Proficiency in Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint, PowerPoint)
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
· Microsoft Office Suite – including Outlook, Word, Excel & PowerPoint
· SharePoint
· Dropbox
· Procore (preferred)
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8:00 am to 5:00 pm (Eastern)
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Senior, and Advanced Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 8:00 am to 5:00 pm (Eastern)
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Near Native
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11545 Marketing & Business Development Virtual Assistant
Independent Contractor – CPT-11545 Marketing & Business Development Virtual Assistant/Marketing VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An established Relationship and Emotional Leadership Coach is seeking a proactive Marketing VA to support community engagement, content marketing, relationship-based business development, partnership outreach, events, and ongoing marketing execution.
At the initial 10-hour-per-week level, the role is primarily focused on Facebook community research and engagement, creative/Canva support, blog and newsletter publishing, and a smaller portion of business development and partnership outreach. This role should not be viewed as primarily a lead-generation or business-development position.
The client provides the overall strategy and core content and is looking for someone who can turn those ideas into action while understanding the business, noticing opportunities, and taking initiative within established priorities and brand guidelines. The ideal candidate is mature, intuitive, creative, highly detail-oriented, emotionally intelligent, and comfortable building genuine relationships online.
The role will begin at approximately 10 hours per week, with the intention to grow toward 20–30 hours and greater marketing ownership over time.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
1. GoHighLevel (GHL) Management & Automation
Manage and maintain the client's GoHighLevel CRM, including contacts, tags, pipelines, and lead records.
Create, update, and troubleshoot GHL workflows and automations particularly in the SMM part of the platform.
Create and manage lead magnets, opt-in forms, landing pages, and marketing funnels.
Assist with setting up GHL systems for upcoming online courses and programs.
Monitor workflows and automations to ensure that leads and customers receive the correct communications at the appropriate times.
Maintain organized CRM records and ensure that leads are properly tracked and followed up.
Assist with website updates and basic website design within the client's existing platform.
Identify opportunities to improve existing marketing processes through GHL features and automation.
2. Social Media Management & Content Marketing
Manage and maintain the client's social media presence across YouTube, Facebook, Instagram, and LinkedIn thru GHL.
Plan, prepare, and schedule approximately four social media posts per week across Facebook, Instagram, and LinkedIn.
Manage YouTube content uploads and updates as required.
TikTok management may be included depending on the client's final confirmation.
Develop and maintain a consistent social media content calendar.
Repurpose existing content into social media posts, blog articles, newsletters, and email marketing campaigns.
Ensure that all published content reflects the client's brand voice, messaging, and target audience.
Monitor social media engagement and provide recommendations for improving content performance.
Identify relevant social media trends and opportunities that align with the client's business and audience.
3. Graphic Design & Creative Marketing
Create visually appealing and professional social media graphics, promotional materials, and marketing assets.
Update and customize existing Canva templates and branding materials.
Design graphics for Facebook, Instagram, LinkedIn, and YouTube.
Create promotional banners, flyers, event graphics, and digital marketing materials
Assist with refreshing landing page visuals, website images, and VIP experience page graphics.
Develop creative visual concepts for new programs and campaigns based on the client's direction.
Select appropriate photos, layouts, colors, and design elements that align with the brand's message and target audience.
Ensure that graphics communicate the intended message and emotional tone of each campaign.
Maintain consistency across all visual marketing materials.
Important:
The client already has established branding assets and Canva templates. The VA should be comfortable working with existing materials while demonstrating the creativity and confidence to develop new visual concepts when required.
The client is looking for someone who understands the difference between marketing a fun social event, promoting a couples retreat, and communicating sensitive relationship-related topics. Designs must reflect the actual purpose and audience of each campaign.
4. Business Development & Lead Generation
Research potential business partners, referral partners, and professional networks that may generate opportunities for the client's relationship coaching business.
Identify relevant professionals, particularly therapists specializing in emotional and mental health concerns such as anxiety, depression, and relationship-related issues.
Research potential referral sources and organizations that regularly engage with individuals and couples experiencing relationship difficulties.
Assist with identifying networking opportunities, partnerships, and relevant communities.
Conduct professional outreach through email, social media, and other appropriate communication channels.
Coordinate introductions, meet-and-greets, consultations, and follow-up communications.
Assist with engaging relevant Facebook groups and online communities to promote the client's services and events, following group rules and client approval where necessary.
Maintain an organized record of prospective partners, contacts, outreach activities, and business development opportunities.
Monitor progress and provide regular updates on new leads, conversations, and potential consultations.
The VA should be comfortable initiating conversations, building relationships, and inviting potential partners or prospects to connect. This is a relationship-driven business, so communication must be personable, natural, empathetic, and professional.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Demonstrated experience in digital marketing, social media management, and marketing support
Strong hands-on experience with GoHighLevel (GHL), particularly CRM management, workflows, automations, funnels, landing pages, and email/SMS campaigns.
Experience creating and managing social media content across Facebook, Instagram, LinkedIn, and YouTube.
Strong graphic design skills, particularly using Canva or similar design platforms.
Must have a Canva graphic design portfolio demonstrating relevant social media graphics, banners, flyers, promotional materials, and marketing designs.
Ability to understand branding, visual storytelling, audience demographics, and campaign objectives.
Strong creative judgment and the ability to translate ideas into appropriate marketing visuals with minimal instruction.
Experience in content repurposing, email marketing, and basic on-page SEO optimization for digital content is preferred.
Experience with lead generation, partnership research, or business development is an advantage.
Excellent written and verbal English communication skills.
Strong interpersonal skills, emotional intelligence, and the ability to communicate sensitively about relationship-related topics.
Mature, professional, proactive, and confident in handling responsibilities independently.
Strong organizational skills and the ability to manage multiple marketing tasks and deadlines.
Ability to work with minimal supervision and deliver quality output without requiring repeated revisions.
IDEAL CANDIDATE PROFILE
Warm, confident, personable, and an excellent communicator
Proactive, curious, resourceful, and comfortable bringing forward ideas
Mature and emotionally intelligent
Strong judgment and discernment, particularly because the client's content and work involve sensitive relationship issues
Exceptional attention to detail and follow-through
Creative with strong marketing instincts
Comfortable starting conversations and building relationships
Able to work independently within established brand guidelines and priorities, while knowing when to ask for clarification or approval
Not simply a passive task-taker; able to understand the business, execute reliably, notice opportunities, and increasingly take ownership
Comfortable learning the business over time and growing into a larger marketing role
Interested in learning the client's business deeply and growing with it long term
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
GoHighLevel (GHL) – Required
Facebook, Instagram, LinkedIn, YouTube
Canva – Required
ChatGPT, Canva, CapCut or similar – Required
GoHighLevel Email Marketing / Automation
GoHighLevel Website and Funnel Builder – Required
Gmail, Zoom, or similar
Google Drive
Work Schedule
Contracted Hours per Week: 12 Hours (Hours expected to increase based on performance and business growth)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Flexible PST Business Hours – TBD
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Marketing VA
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level (Senior or Advanced Preferred; However, strongest Junior candidates may be considered)
Contracted Hours per Week: 12 hours/week
Daily Working Time: Flexible PST Business Hours – TBD
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: Male
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Excellent Written and Spoken English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11758
Administrative & Inbox Management Virtual Assistant
Independent Contractor – CPT-11758 Administrative & Inbox Management Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A small private school in Connecticut is seeking a part-time Administrative & Inbox Management Virtual Assistant to provide consistent backend support to its leadership and front-office team.
During the school day, the on-site staff must prioritize students, teachers, parents, and other immediate needs. As a result, email communication, file organization, and other administrative responsibilities can become difficult to manage consistently.
The VA will primarily support the Head of School and Office Manager by organizing and monitoring email, identifying priority items, maintaining files and information, and helping ensure important requests receive timely attention.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Email & Inbox Management
Monitor and organize assigned email inboxes
Sort, categorize, archive, and maintain incoming messages
Identify high-priority or time-sensitive requests
Flag messages requiring attention from school leadership or front-office staff
Draft or send routine email responses using approved guidance
Track outstanding requests and follow-ups
Help ensure important communications do not fall through the cracks
File & Information Organization
Organize digital files, photos, documents, and shared folders
Help establish and maintain consistent file organization
Locate documents and information for school staff as needed
Maintain organized records to support stronger institutional continuity
Assist with transferring or organizing information within Google Drive
Support additional backend administrative organization as needed
General Administrative Support
Assist the Head of School and Office Manager with recurring administrative tasks
Research or retrieve information from school systems when needed
Maintain basic trackers, lists, and administrative records
Follow established escalation procedures for urgent or sensitive requests
Assist with additional administrative projects during higher-volume periods
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous administrative, executive assistant, office support, or similar experience strongly preferred
Inbox and email-management experience strongly preferred
Strong Google Workspace experience required
File and document organization experience required
Excellent written English required
Strong attention to detail and organizational skills
Customer service or email-based communication experience preferred
Previous education or school administrative experience is a plus but not required
IDEAL CANDIDATE PROFILE
Highly organized and detail-oriented
Strong inbox and email-management skills
Excellent written English communication
Able to identify and prioritize urgent versus routine requests
Comfortable handling information from parents, teachers, staff, and community members
Professional and discreet with school-related information
Able to work independently and consistently
Strong file and document-management habits
Comfortable learning a small organization's internal processes
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Google Workspace
Gmail
Google Drive
Google Docs / Sheets
Snowman Day School Platform –
Client Training Provided
Work Schedule
Contracted Hours per Week: 10 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 7:00 AM – 9:00 AM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 10 hours/week
Daily Working Time: 7:00 AM – 9:00 AM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Excellent Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Majors Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. This position is pivotal in ensuring our customers not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes, providing expert industry advice and shaping Harvey’s product roadmap.
Role Overview
As a Majors Customer Success Manager, you’ll lead AI implementation, adoption and change management for Harvey’s largest customers, including leading law firms, Fortune 500 companies and asset managers. You’ll work directly with senior leaders and practicing lawyers to identify where AI can improve their work, turn those opportunities into implementation plans and lead the cross-functional effort to deliver results.
You’ll own the customer relationship end to end as the primary lead for a portfolio of strategic accounts, from initial deployment through ongoing adoption and renewal. This role combines the strategic depth of advisory work with responsibility for account health, measurable customer value and retention. You’ll drive retention by establishing measurable value, understanding customer needs and addressing barriers to continued investment, partnering with Sales throughout the customer lifecycle.
What You’ll Do
- Lead implementation and transformation programs. Assess customer goals and current workflows, identify valuable use cases and build plans with clear milestones, owners and success measures. Drive execution across practice groups, business functions and regions, adapting the plan as you learn what works.
- Drive change in how lawyers work. Partner with lawyers and customer leadership to embed Harvey into everyday practice. Develop champions, address resistance and coordinate targeted training with Legal Product Specialists. Help customers turn successful individual use cases into repeatable ways of working across teams.
- Own your customer portfolio. Set account strategy and use adoption data, stakeholder feedback and business impact to assess progress and direct the next phase of work. Address risks early and lead the response to escalations, keeping customers informed and internal teams accountable for resolution.
- Drive retention and support growth. Conduct ongoing discovery to understand customer goals, decision criteria and stakeholder sentiment. Build the case for renewal through demonstrated value, address retention risks early and equip Sales to lead renewal discussions. Identify expansion opportunities grounded in customer needs and business impact.
- Lead cross-functional delivery. Bring together Legal Engineering, technical specialists, Product and Sales around a shared customer plan. Clarify responsibilities, manage dependencies and resolve blockers. Coordinate specialist contributions and ensure their work advances the broader account strategy. Translate customer needs and delivery lessons into product feedback and repeatable playbooks.
- Advise executives and align stakeholders. Build relationships with senior partners, General Counsel and innovation, technology and operations leaders. Lead discussions about investment and progress, align stakeholders with competing goals and manage difficult conversations when expectations or results shift.
Travel required: up to 25%.
What You Have
- Experienced background in asset management, banking or financial service management consulting, technology advisory, transformation delivery or strategic enterprise customer success, with direct responsibility for delivering complex client programs. Experience serving legal, financial services or professional services organizations is valuable.
- A track record of turning business goals into executable plans and managing multiple work streams through delivery, with clear ownership of timelines, stakeholder alignment and results.
- Experience helping organizations adopt new technology and change established ways of working. You understand that successful implementation requires both a working solution and people who use it.
- The ability to earn credibility with senior executives and work directly with end users, moving comfortably between strategic discussions and hands-on execution.
- Strong analytical and commercial judgment, with the ability to assess customer value, uncover renewal considerations and identify retention risks early.
- A collaborative approach and the judgment to prioritize across a demanding customer portfolio. You take initiative, work effectively through ambiguity and bring curiosity about AI and its practical applications.
What We Offer
- Ownership of AI implementation and transformation programs with some of the world’s leading legal and business organizations.
- The opportunity to build lasting customer relationships and see your work translate into measurable improvements over time.
- Close collaboration with product and specialist teams, with direct input into how Harvey’s technology and customer delivery approach evolve.
COMPENSATION RANGE
- $180,000-$210,000 OTE with an 80/20 split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-BS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Beneficial Deployments
Beneficial Deployments ensures AI reaches and benefits the communities that need it most. We partner with nonprofits, foundations, and mission-driven organizations to deploy Claude in education, global health, economic mobility, and life sciences — focusing on raising the floor for those who need it most.
About the Role
We're looking for an Applied AI Architect to join Beneficial Deployments, focused on helping public health, global health and humanitarian organizations get real value from Claude. You'll be the technical lead for partners such as public health agencies and ministries of health, the institutes and NGOs that support them, and humanitarian organizations working in crisis settings. You'll help them find where Claude makes a real difference, from disease surveillance and outbreak response to health data, communications and program delivery, design solutions that fit their data, privacy and procurement rules, and turn early pilots into lasting deployments. What works for one partner becomes something the whole field can use.
Responsibilities
Serve as the primary technical advisor to a portfolio of health partners from discovery through deployment, turning their priorities into scoped use cases with clear measures of success.
Design and demo solutions with Claude, the API, Claude Science and Claude Code across surveillance, outbreak response, data analysis and public communications.
Guide partners through security review, data governance and procurement, from national agencies to field operations.
Run workshops, trainings and tabletop exercises that build AI fluency across partner teams.
Build reusable assets (reference designs, connectors, prompt and eval templates) so one partner's work helps the next.
Spot patterns across partners, bring field insight back to Product and Research, and help partners measure what changed.
Travel to partner sites for workshops, technical deep dives and relationship building.
You Might Be a Good Fit If You Have
3+ years in customer-facing technical roles such as solutions architecture, sales engineering, forward-deployed engineering or technical consulting.
Experience working with public health agencies, ministries of health, global health or humanitarian organizations, or similarly complex public institutions, including how they buy, adopt, and govern technology.
A track record of making technology stick inside slow-moving organizations with many stakeholders.
Hands-on experience building with LLM APIs: you can prototype a working demo. You don't need to write production code.
Clear written and spoken communication across a broad audience. The ability to explain technical tradeoffs to epidemiologists, program leads, field teams and executives.
Patience with long buying cycles, a knack for knowing how to make them go smoothly, and real care for public benefit.
Comfort operating in ambiguity: you bring clarity to fuzzy problems, wear multiple hats and do whatever it takes to further the mission.
Bonus if you've worked on disease surveillance, outbreak response, health information systems or emergency operations.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$240,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
At ClickUp, we’re building an AI-powered workspace that brings tasks, docs, chat, and AI-enabled workflows together so teams can spend less time switching tools and more time making progress. Our mission is to make the world more productive. Within Solutions Engineering & Customer Enablement, this role connects complex customer needs to practical product solutions, helping prospects and customers evaluate how ClickUp can support their workflows and business goals.
As a customer-facing technical partner to Sales and Success, you’ll lead discovery, shape solution strategy, and turn technical questions into clear next steps. You’ll help customers see what’s possible with ClickUp while keeping recommendations grounded in real workflows, integration needs, and adoption considerations.
Mission
Help prospects and customers understand how ClickUp can solve meaningful workflow and productivity challenges through strong technical discovery, practical solution design, and credible guidance throughout the buying journey.
What You’ll Accomplish
- Partner with Sales and Success to lead technical discovery, deliver tailored demos, and show how ClickUp, integrations, and AI-enabled workflows map to customer needs.
- Design and lead proof-of-value or proof-of-concept work so buyers can validate product fit, adoption potential, and business impact.
- Translate stakeholder requirements into clear solution recommendations, including workflow design, reporting approaches, and lightweight technical architecture.
- Support technical validation in live opportunities, including integration discussions, data migration considerations, security and process questions, and RFP responses.
- Build custom reports, dashboards, and demo environments that reflect real customer use cases and make the platform concrete and credible.
- Stay current on product capabilities and releases so you can explain solutions accurately and connect new features to customer needs.
- Work with Account Executives, Customer Success, Product, and Engineering to remove blockers and improve the customer experience.
Required Qualifications
- Experience in a customer-facing technical role in software, such as pre-sales, solutions engineering, sales engineering, technical consulting, implementation, or a closely related path.
- Demonstrated ability to lead technical discovery, live demos, and solution conversations with business and technical stakeholders.
- Ability to turn ambiguous customer problems into structured recommendations, persuasive narratives, and practical next steps.
- Comfort discussing APIs, integrations, automation, data flows, and change-management considerations in clear, customer-friendly language.
- Strong presentation and executive communication skills, with the ability to influence technical and non-technical audiences.
- Consultative, outcomes-oriented judgment that balances technical depth with commercial urgency.
- Ability to manage multiple customer opportunities and priorities with ownership, adaptability, and clear follow-through.
Preferred Qualifications
- Experience supporting complex B2B SaaS evaluations with multiple stakeholders and proof-of-value work.
- Familiarity with workflow, collaboration, productivity, CRM, support, or automation platforms.
- Hands-on experience with integration platforms, web services, APIs, or adjacent solution-design tools.
- Experience with business process mapping, value-based selling, and technical storytelling.
- Exposure to AI-enabled product workflows and the ability to explain their practical customer value.
Location & Travel
- This U.S.-aligned role supports AMER customers and internal partners and requires effective collaboration across U.S. business hours.
- This role is fully remote within the United States.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Napa, CA
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
The Opportunity :
We are in search for our newest SKS Showroom - Guest Relations Coordinator for our Napa Valley - Experience and Design Center - Showroom.
The Guest Relations Coordinator ensures a
welcoming showroom experience
while supporting events, reservations, customer records, and sales operations.
The role combines guest service, coordination, administration, and showroom presentation.
*****
This is a contract position *****
Guest Experience & Hospitality
Welcome and assist visitors, ensuring a warm, professional, and memorable showroom experience.
Serve as the primary point of contact for guests before, during, and after showroom visits.
Coordinate hospitality needs, including refreshments, catering, dietary accommodations, and special requests.
Maintain a customer-first approach and ensure all guests receive exceptional service.
Scheduling & Event Coordination
Schedule showroom tours, product demonstrations, training sessions, meetings, and special events.
Manage showroom calendars and coordinate logistics with internal teams, presenters, chefs, and external partners.
Confirm attendance, communicate event details, and provide timely follow-up with guests and stakeholders.
Reservation & Attendee Management
Maintain accurate attendee lists and event registrations.
Track RSVPs, guest communications, and event participation.
Prepare guest itineraries, name tags, sign-in materials, and event documentation as needed.
CRM & Administrative Support
Maintain customer, designer, builder, architect, and distributor records within CRM systems.
Enter, update, and manage guest and event data accurately.
Generate reports and assist with customer engagement tracking.
Provide administrative support for showroom operations and sales activities.
Event Logistics & Follow-Up
Coordinate event setup and breakdown activities.
Assist with preparation of training materials, presentations, and showroom displays.
Conduct post-event follow-up communications, surveys, and reporting.
Track event outcomes and support continuous improvement initiatives.
Showroom Readiness & Presentation
Ensure the showroom is clean, organized, and presentation-ready at all times.
Coordinate with vendors and facility teams as needed to maintain showroom standards.
Assist with merchandising updates, signage, and promotional materials.
Sales & Team Support
Support showroom staff with customer communications and appointment preparation.
Coordinate appliance selection documentation, product literature, and information requests.
Assist with lead management and customer follow-up activities.
Work collaboratively with sales, marketing, and showroom leadership to achieve business objectives.
Requirements:
Must be prepared to be the SKS Brand Ambassador at The Mart and immediately become an appliance and home living solutions subject matter expert (on SKS) to be an integral part of all training activities onsite
Must be proficient in MS Office (eg. Excel and PPT) and familiar with CRM nomenclature
Other duties as needed
Minimum 3 years of experience with a luxury brand, in or related to the appliance industry and/or luxury showroom or luxury retail store experience
Recruiting Range
$83,000
—
$89,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
As a Majors Customer Success Manager, you’ll lead AI implementation, adoption and change management for Harvey’s largest customers, including leading law firms, Fortune 500 companies and asset managers. You’ll work directly with senior leaders and practicing lawyers to identify where AI can improve their work, turn those opportunities into implementation plans and lead the cross-functional effort to deliver results.
You’ll own the customer relationship end to end as the primary lead for a portfolio of strategic accounts, from initial deployment through ongoing adoption and renewal. This role combines the strategic depth of advisory work with responsibility for account health, measurable customer value and retention. You’ll drive retention by establishing measurable value, understanding customer needs and addressing barriers to continued investment, partnering with Sales throughout the customer lifecycle.
What You’ll Do
- Lead implementation and transformation programs. Assess customer goals and current workflows, identify valuable use cases and build plans with clear milestones, owners and success measures. Drive execution across practice groups, business functions and regions, adapting the plan as you learn what works.
- Drive change in how lawyers work. Partner with lawyers and customer leadership to embed Harvey into everyday practice. Develop champions, address resistance and coordinate targeted training with Legal Product Specialists. Help customers turn successful individual use cases into repeatable ways of working across teams.
- Own your customer portfolio. Set account strategy and use adoption data, stakeholder feedback and business impact to assess progress and direct the next phase of work. Address risks early and lead the response to escalations, keeping customers informed and internal teams accountable for resolution.
- Drive retention and support growth. Conduct ongoing discovery to understand customer goals, decision criteria and stakeholder sentiment. Build the case for renewal through demonstrated value, address retention risks early and equip Sales to lead renewal discussions. Identify expansion opportunities grounded in customer needs and business impact.
- Lead cross-functional delivery. Bring together Legal Engineering, technical specialists, Product and Sales around a shared customer plan. Clarify responsibilities, manage dependencies and resolve blockers. Coordinate specialist contributions and ensure their work advances the broader account strategy. Translate customer needs and delivery lessons into product feedback and repeatable playbooks.
- Advise executives and align stakeholders. Build relationships with senior partners, General Counsel and innovation, technology and operations leaders. Lead discussions about investment and progress, align stakeholders with competing goals and manage difficult conversations when expectations or results shift.
Travel required: up to 25%.
What You Have
- Experience in management consulting, technology advisory, transformation delivery or strategic enterprise customer success, with direct responsibility for delivering complex client programs. Experience serving legal, financial services or professional services organizations is valuable.
- A track record of turning business goals into executable plans and managing multiple workstreams through delivery, with clear ownership of timelines, stakeholder alignment and results.
- Experience helping organizations adopt new technology and change established ways of working. You understand that successful implementation requires both a working solution and people who use it.
- The ability to earn credibility with senior executives and work directly with end users, moving comfortably between strategic discussions and hands-on execution.
- Strong analytical and commercial judgment, with the ability to assess customer value, uncover renewal considerations and identify retention risks early.
- A collaborative approach and the judgment to prioritize across a demanding customer portfolio. You take initiative, work effectively through ambiguity and bring curiosity about AI and its practical applications.
What We Offer
- Ownership of AI implementation and transformation programs with some of the world’s leading legal and business organizations.
- The opportunity to build lasting customer relationships and see your work translate into measurable improvements over time.
- Close collaboration with product and specialist teams, with direct input into how Harvey’s technology and customer delivery approach evolve.
COMPENSATION RANGE
- $180,000-$210,000 OTE with an 80/20 split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
As a Majors Customer Success Manager, you’ll lead AI implementation, adoption and change management for Harvey’s largest customers, including leading law firms, Fortune 500 companies and asset managers. You’ll work directly with senior leaders and practicing lawyers to identify where AI can improve their work, turn those opportunities into implementation plans and lead the cross-functional effort to deliver results.
You’ll own the customer relationship end to end as the primary lead for a portfolio of strategic accounts, from initial deployment through ongoing adoption and renewal. This role combines the strategic depth of advisory work with responsibility for account health, measurable customer value and retention. You’ll drive retention by establishing measurable value, understanding customer needs and addressing barriers to continued investment, partnering with Sales throughout the customer lifecycle.
What You’ll Do
- Lead implementation and transformation programs. Assess customer goals and current workflows, identify valuable use cases and build plans with clear milestones, owners and success measures. Drive execution across practice groups, business functions and regions, adapting the plan as you learn what works.
- Drive change in how lawyers work. Partner with lawyers and customer leadership to embed Harvey into everyday practice. Develop champions, address resistance and coordinate targeted training with Legal Product Specialists. Help customers turn successful individual use cases into repeatable ways of working across teams.
- Own your customer portfolio. Set account strategy and use adoption data, stakeholder feedback and business impact to assess progress and direct the next phase of work. Address risks early and lead the response to escalations, keeping customers informed and internal teams accountable for resolution.
- Drive retention and support growth. Conduct ongoing discovery to understand customer goals, decision criteria and stakeholder sentiment. Build the case for renewal through demonstrated value, address retention risks early and equip Sales to lead renewal discussions. Identify expansion opportunities grounded in customer needs and business impact.
- Lead cross-functional delivery. Bring together Legal Engineering, technical specialists, Product and Sales around a shared customer plan. Clarify responsibilities, manage dependencies and resolve blockers. Coordinate specialist contributions and ensure their work advances the broader account strategy. Translate customer needs and delivery lessons into product feedback and repeatable playbooks.
- Advise executives and align stakeholders. Build relationships with senior partners, General Counsel and innovation, technology and operations leaders. Lead discussions about investment and progress, align stakeholders with competing goals and manage difficult conversations when expectations or results shift.
Travel required: up to 25%.
What You Have
- Experience in management consulting, technology advisory, transformation delivery or strategic enterprise customer success, with direct responsibility for delivering complex client programs. Experience serving legal, financial services or professional services organizations is valuable.
- A track record of turning business goals into executable plans and managing multiple workstreams through delivery, with clear ownership of timelines, stakeholder alignment and results.
- Experience helping organizations adopt new technology and change established ways of working. You understand that successful implementation requires both a working solution and people who use it.
- The ability to earn credibility with senior executives and work directly with end users, moving comfortably between strategic discussions and hands-on execution.
- Strong analytical and commercial judgment, with the ability to assess customer value, uncover renewal considerations and identify retention risks early.
- A collaborative approach and the judgment to prioritize across a demanding customer portfolio. You take initiative, work effectively through ambiguity and bring curiosity about AI and its practical applications.
What We Offer
- Ownership of AI implementation and transformation programs with some of the world’s leading legal and business organizations.
- The opportunity to build lasting customer relationships and see your work translate into measurable improvements over time.
- Close collaboration with product and specialist teams, with direct input into how Harvey’s technology and customer delivery approach evolve.
COMPENSATION RANGE
- $180,000-$210,000 OTE with an 80/20 split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping state and local government agencies understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex mission challenges while maintaining our high standards for safety and reliability.
Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.
Responsibilities:
Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success
Support customers building with Claude Code, the Claude API, and Claude for Enterprise
Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives
Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack
Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases
Identify common integration patterns and contribute insights back to our Product and Engineering teams
Travel frequently to customer sites for workshops, technical deep dives, and relationship building
Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns
You may be a good fit if you have:
Must have prior experience working with US federal, state, and/or local agencies
5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
Experience navigating complex buying cycles involving multiple stakeholders
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Familiar with Python
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$275,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Farmers Branch, TX
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
At LG we make products and services that make lives better, easier, and happier through increased functionality and fun. Put simply, we offer the latest innovations to make "Life Good" - from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.
Job Summary
The Area Technical Specialist will serve as a key technical resource and liaison for HVAC Contractors, Distributors, and Manufacturer Representatives. Responsibilities include providing expert technical guidance via phone and email, resolving escalated system issues, technical training, and ensuring customer satisfaction utilizing case management. This role involves interpreting wiring schematics, troubleshooting Variable Refrigerant Flow (VRF) systems, and conducting critical software and hardware updates. The Area Technical Specialist will also coordinate jobsite visits, be directly responsible for regional success of assigned customer service champions and assist in the development of training materials. A strong ability to network and foster relationships with staff and partners is essential. Support for all residential and commercial products are required.
The Opportunity
Develop regional service support strategies & actions through the LG Preferred Service Champion Program.
Manage all aftermarket support activities within assigned region.
Interface with building owners, general contractors, and service champions on technical matters.
Provide direct technical guidance via phone, email, and case support for HVAC Contractors, Distributors, Manufacturer and Applied Reps to facilitate timely resolution of system issues and ensure customer satisfaction.
Read, understand, and interpret wiring schematics and refrigerant circuit diagrams to convey information to customers.
Coordinate with Technical Support, Escalation Lead, Engineering and Controls team members to provide direction and resolve escalated technical field issues.
Arrange for and facilitate supervised technical assistance for HVAC Contractors, Distributors, Manufacturer and Applied Reps for unresolved technical issues.
Interact directly with HVAC Contractors, Distributors, Manufacturer and Applied Reps for coordination of jobsite visits.
Utilize and instruct HVAC Contractors, Distributors, Manufacturer and Applied Reps in proper utilization of LG proprietary software for the purpose of assessing equipment selection, application, and troubleshooting.
Review and analyze application of Variable Refrigerant Flow (VRF) Commercial & Residential & Light Commercial (RLC) Systems which includes load verification duties as needed.
Perform critical software and hardware service updates to equipment in inventory or in the field as required.
Schedule and conduct onsite service, training, and installation support of all LG HVAC equipment for LG Sales channel partners.
Research and provide accurate technical information for use in the development of technical training material.
Generate and conduct technical training sessions in both classroom and jobsite settings.
Conduct technical review and guidance for factory literature and distribution of technical service bulletins.
Support aftermarket rework projects as needed.
Network with regional sales staff fostering technical relationships within respective coverage regions.
Review extended warranty submissions within KPI target of (5) days ensuring equipment entered for extended warranty is optimally functional and operating correctly.
Qualifications
HVAC Vocational Diploma, Bachelor, or Associates Degree preferred.
Minimum 15-20 years’ experience in the HVAC field or in a technical support role.
Minimum of 3-5 years' experience supporting LG VRF & RLC systems in a technical support role.
Capable of managing regions and assigned service champions.
Proven experience setting goals and executing service support strategies.
Demonstrated proficiency in LG product line technical knowledge.
Proficiency in documentation creation and dispersion.
Able to travel up to 75%.
Excellent communication skills and interpersonal skills to interact effectively with diverse client group.
Ability to troubleshoot in depth service issues via phone and onsite.
Expertise in reading, analyzing and interpreting technical business periodicals, professional journals and technical procedures with the ability to edit and modify.
Ability to write reports and business correspondence.
Well-developed planning, organization, analytical, and decision-making skills.
Proficient computer skills using all Microsoft Suite Programs.
Recruiting Range
$100,000
—
$125,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Florida - St. Petersburg
Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Cottonwood Bayview Apartments.
In this role, you will work full-time. A flexible schedule is required and includes weekends and evening hours.
As a Customer Experience Specialist you:
Put your upbeat attitude, communication skills, and creativity into action.
Stand and smile when greeting all customers including prospects, residents, and vendors when they enter the office.
Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text.
Answer all phone calls to the property and take detailed notes and information.
Ensure apartments are ready to show daily and for upcoming move-ins.
Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents.
Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters.
Assist in planning community events and social media marketing.
Organize package room daily as packages are delivered.
Maintain community-related communications and vendor relationships.
Begin to kick start your career with room to grow into future management positions.
Compensation & Benefits
Competitive base pay and quarterly bonus structure!
Full health, vision, dental, life, and disability benefits - available within 1-30 days!
Generous 401k and HSA Company match!
Paid time off – eligible for 3 weeks (120 hours) in 1
st
year!
10.5 paid holidays!
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Florida - St. Petersburg; As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home!
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About The Role
We are seeking a Senior Director, Enterprise Operations to drive a step-function improvement in Lyra’s internal operating leverage and effectiveness. Reporting to the Chief Clinical Operations Officer and working in close partnership with the Chief Information Officer, you will build and execute an enterprise-wide strategy aimed to transform our operating cadence, optimize operational efficiency, and embed AI-driven workflows across all core business functions.
What You’ll Do:
Define Lyra’s multi-year enterprise transformation strategy, prioritizing high-impact initiatives that transform Lyra’s pace of delivery and optimize our internal operations
Drive forward Lyra’s enterprise transformation roadmap, taking cross-functional projects from concept to measurable operational outcome
Establish transformation KPIs (e.g., productivity lift, cost-to-serve reduction, throughput velocity) and track realized ROI against Finance benchmarks
Proactively identify key blockers towards success and identify investments required to accelerate impact
Lead a cross-functional team of strategic operators to drive forward operational transformation projects and partner closely with our dedicated technical teams to bring the technical initiatives to life
Enable a high-performing work culture oriented towards ongoing operational excellence and AI fluency
Requirements:
Leadership Experience:
15+ years of overall business experience, including 8+ years leading large-scale operational or digital transformations at growth-stage or enterprise tech companies
Organizational and Process Redesign:
Proven experience identifying key blockers to organizational effectiveness, scoping out potential paths forward, building alignment on the solution, and executing
AI & Tech Capabilities:
Proven track record deploying enterprise AI solutions, automation workflows, and/or advanced analytics to drive operating leverage
Financial & Analytical Rigor:
Deep expertise in financial modeling, business case development, and tracking post-implementation ROI alongside Finance
Change Management:
Demonstrated success leading cross-functional teams through complex organizational and workflow shifts.
Leadership Approach:
Strategic executor who thrives in fast-paced, high-growth, and ambiguous environments and is an effective communicator across organizations
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Senior Director, Enterprise Operations, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $211,000 to $265,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K retirement benefits
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Responsibilities
1. Deal Strategy & Co-Selling Leadership
Actively manage multiple sales motions (co-selling, reselling, etc.) alongside partner sales reps and internal Lyra Employer Solutions Sales on opportunities, architecting tailored deal strategies and value propositions to maximize deal size and ACV.
Serve as a strategic deal consultant to guide sales teams on navigating complex health plan partner sales motions, overcoming competitive threats, and positioning Lyra effectively.
Identify and unblock deal friction throughout the buyer journey to accelerate deal velocity and boost close rates across indirect channels.
2. End-to-End Partnership Ownership & Strategy
Serve as the ultimate business owner for your assigned partner portfolio, orchestrating long-term partnership strategy, quarterly executive business reviews (QBRs), and joint annual revenue plans.
Proactively manage the overall health, performance, and strategic alignment of each partner account—from initial onboarding and co-marketing to ongoing integration, retention, and commercial expansion.
Establish multi-year partner growth roadmaps that align partner incentives with Lyra’s overarching commercial goals.
3. Cross-Functional Project Leadership
Mobilize and lead cross-functional project teams across Product, Marketing, Sales Engineering, Legal, and Customer Success to execute complex strategic initiatives on schedule.
Lead high-impact projects (e.g., custom product integrations, GTM product launches, new partner packaging/pricing tier launches) from initial scoping to execution.
Drive accountability across both internal departments and external partner stakeholders to ensure seamless operational execution.
4. Proactive Growth, Initiative & Channel Analytics
Identify untapped market segments, prospective account lists, and novel positioning strategies within your partner accounts to unlock new revenue streams.
Establish, analyze, and report on core channel metrics (pipeline generation, win rates, ACV influence, partner-sourced opportunities, deal velocity).
Use performance data and CRM tools to continuously refine partner strategy, optimize sales enablement, and address operational bottlenecks.
Qualifications
8+ years of combined experience in direct enterprise sales (Quota-carrying AE/AM), strategic partner management, or channel business development within health plans, SaaS, employer benefits tech, or digital health.
Deep health plan expertise & political acumen: Substantial experience operating inside or alongside large health plan organizations, with a proven ability to navigate complex partner bureaucracies, leverage existing health plan sales infrastructure, and cultivate trusted relationships with senior client-facing executives.
Proven track record of quota ownership or direct accountability for revenue targets (New ACV, partner-influenced revenue).
Demonstrated deal-level strategy skills: Deep understanding of enterprise B2B sales cycles, multi-stakeholder navigation, consultative selling, and competitive deal positioning.
Exceptional project leadership & ownership: Demonstrated ability to lead complex cross-functional initiatives, manage dependencies, drive accountability, and bring projects across the finish line independently.
Entrepreneurial initiative: A proactive self-starter who takes complete ownership of their portfolio, builds partnership strategies, and proactively solves systemic blockers.
Strong financial and business acumen with comfort analyzing CRM data and pipeline performance to make strategic decisions.
Ability and willingness to travel 50%
Bachelor’s degree required; prior experience in employer-sponsored healthcare, behavioral health, or health plan distribution is strongly preferred.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Channel Partnerships Manager, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $117,520 to $161,590. The base salary is determined by role and level, and will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for commission payments.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11558 Client Operations & After-Hours Support Virtual Assistant
Independent Contractor – CPT-11558 Client Operations & After-Hours Support Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing San Diego-based doula agency providing premium birth and postpartum support is seeking a VA to support after-hours client operations, lead and client administration, internal coordination, and recurring back-office workflows.
Most of the shift will involve focused, independent administrative work after the U.S. team has gone offline. The VA will also monitor the company's after-hours lines and occasionally respond to time-sensitive situations such as last-minute care cancellations or labor-related notifications by following established protocols and escalating to the appropriate team member.
The ideal candidate is warm, composed, highly organized, technologically adaptable, and capable of working independently with minimal supervision.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
After-Hours & Client Support
Monitor designated business phone and text lines during the shift
Follow established protocols for last-minute cancellations and urgent situations
Coordinate replacement coverage when required
Recognize labor-related notifications and promptly alert the appropriate team member
Confirm scheduled care providers have arrived as expected
Document incidents clearly for the daytime team
Provide calm, professional communication to clients and team members when needed
Communicate directly with both the client families and assigned doulas during time-sensitive situations, using the appropriate communication channel to coordinate updates and next steps.
Provide real-time text and written communication when situations require immediate coordination, in addition to monitoring phone calls and text lines.
Coordinate with the daytime team during the beginning-of-shift handoff to receive updates and outstanding responsibilities before transitioning to independent work.
Sales Pipeline & Client Administration
Maintain accurate lead records, follow-up statuses, and sales-pipeline information
Send approved first-touch and follow-up messages to new inquiries
Assist with email campaigns and segmented communications
Set up new clients across company systems after contracts are signed
Maintain client records, calendar reminders, forms, and other lifecycle information
Track outstanding client items and follow up as needed
Assist with payment-status tracking and recurring operational reports
Maintain detailed written notes in the appropriate client records regarding family interactions, communications, and account updates to ensure information is properly documented and accessible to the team.
Document relevant changes and updates consistently across the company's systems, ensuring client records remain accurate and up to date.
Hiring & Operational Administration
Maintain applicant records and candidate statuses
Schedule interviews and screening calls
Send documented candidate communications and collect required information
Assist with new-hire system access, calendars, and onboarding materials
Support data cleanup, process documentation, research, and other operational projects
Use established systems and AI workflows to improve day-to-day efficiency
Work independently through assigned deliverables after the initial handoff from the daytime team, following established procedures and training materials with limited supervision.
Review available documentation and training resources and conduct appropriate research when clarification is needed, while following established protocols and escalating situations when necessary.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service, client operations, account support, or administrative experience required
Strong spoken and written English required
Experience with lead follow-up, CRM management, or client lifecycle administration preferred
Strong technical aptitude and ability to learn unfamiliar software strongly preferred
Basic AI literacy required; Claude experience strongly preferred
Medical or healthcare experience is not required; Family services experience a plus
Ability to work independently during designated after-hours coverage required
IDEAL CANDIDATE PROFILE
Exceptional customer-service mindset (required)
Calm and composed when unexpected situations arise
Excellent spoken and written English
Warm, professional, and empathetic communicator (required)
Highly organized and detail-oriented
Comfortable working independently for much of the shift
Fast, self-directed learner who adapts easily to new systems
Strong judgment and ability to follow written protocols
AI-open and interested in using technology to improve workflows
Discreet with sensitive client and family information; Signed confidentiality agreement required
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Working Knowledge Preferred:
Google Workspace
Slack
Notion
Canva
Claude / AI Tools
Client Training Provided:
Doula Connect
Dubsado
Quo
Clockify
Calendly
Kajabi
Eventbrite
Typeform
Indeed
Zapier
Zoom / Loom
Candidates are
not expected to know the entire technology stack before starting
; the ability to learn unfamiliar systems quickly is more important.
TRAINING & HOURS RAMP
Week 1 training: Nov 9, 10, 11, and 12 from 3pm to 5pm pacific
Week 2 training: Nov 16, 17, 18, and 19 from 3pm to 7pm pacific
Week 3 training: Nov 23, 24, 25, and 26 from 3pm to 7pm pacific
Week 4 training: Nov 30, 1, 2, and 3 from 4pm to 9pm pacific
After initial training:
Approximately 25 hours/week
Additional hours may become available as the company grows and the VA demonstrates strong performance
Work Schedule
Contracted Hours per Week: 25 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Regular schedule: Sunday-Thursday 4 PM-9 PM PST
Week 1 training: Nov 9, 10, 11, and 12 from 3pm to 5pm pacific
Week 2 training: Nov 16, 17, 18, and 19 from 3pm to 7pm pacific
Week 3 training: Nov 23, 24, 25, and 26 from 3pm to 7pm pacific
Week 4 training: Nov 30, 1, 2, and 3 from 4pm to 9pm pacific
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 25 hours/week
Daily Working Time: Regular schedule: Sunday-Thursday 4 PM-9 PM PST
Week 1 training: Nov 9, 10, 11, and 12 from 3pm to 5pm pacific
Week 2 training: Nov 16, 17, 18, and 19 from 3pm to 7pm pacific
Week 3 training: Nov 23, 24, 25, and 26 from 3pm to 7pm pacific
Week 4 training: Nov 30, 1, 2, and 3 from 4pm to 9pm pacific
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: Female
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Philippines
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey's first Content Designer, you'll shape how people understand, interact with, and trust our product. You'll lead content design across interfaces and AI responses, defining everything from terminology and interaction patterns to how Harvey expresses itself.
Working closely with product designers, engineers, PMs, and AI researchers, you'll bring clarity and consistency to experiences across the Harvey ecosystem. You'll lay the foundations for our content practice and develop the tools and guidance that help teams put content principles into practice as they design and ship.
We're looking for someone who combines strong writing craft with systems thinking and a clear point of view on AI experiences.
WHAT YOU'LL DO
- Define Harvey's voice, tone, and content principles across interfaces and AI responses.
- Lead content design of key experiences, from initial concept through polished execution.
- Develop AI-assisted tools and guidance that help teams apply content standards as they build.
- Champion a high design bar, helping the team make thoughtful, intentional decisions at every step.
WHAT YOU HAVE
- 8+ years (Staff) in content design, UX writing, or content strategy, with a portfolio that demonstrates your best work.
- Ability to translate complex concepts into clear, intuitive language for expert audiences.
- Deep understanding of voice, tone, and content systems, with a strong sense of writing craft.
- Ability to design AI experiences and use AI-assisted tools to scale content quality.
- Ability to move between content details and broader strategy, building a content practice while maintaining a high pace of execution and quality bar.
- Ability to clearly articulate system decisions and tradeoffs to designers, engineers, and cross-functional partners
- Strong opinions, loosely held, being comfortable challenging conventions and evolving best practices as the discipline changes
- Comfort operating in ambiguous problem spaces and bringing structure where it doesn't yet exist
- Excellent communication and storytelling skills to articulate content decisions and rationale.
COMPENSATION
$195,500- 264,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-MV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey's first Content Designer, you'll shape how people understand, interact with, and trust our product. You'll lead content design across interfaces and AI responses, defining everything from terminology and interaction patterns to how Harvey expresses itself.
Working closely with product designers, engineers, PMs, and AI researchers, you'll bring clarity and consistency to experiences across the Harvey ecosystem. You'll lay the foundations for our content practice and develop the tools and guidance that help teams put content principles into practice as they design and ship.
We're looking for someone who combines strong writing craft with systems thinking and a clear point of view on AI experiences.
WHAT YOU'LL DO
- Define Harvey's voice, tone, and content principles across interfaces and AI responses.
- Lead content design of key experiences, from initial concept through polished execution.
- Develop AI-assisted tools and guidance that help teams apply content standards as they build.
- Champion a high design bar, helping the team make thoughtful, intentional decisions at every step.
WHAT YOU HAVE
- 8+ years (Staff) in content design, UX writing, or content strategy, with a portfolio that demonstrates your best work.
- Ability to translate complex concepts into clear, intuitive language for expert audiences.
- Deep understanding of voice, tone, and content systems, with a strong sense of writing craft.
- Ability to design AI experiences and use AI-assisted tools to scale content quality.
- Ability to move between content details and broader strategy, building a content practice while maintaining a high pace of execution and quality bar.
- Ability to clearly articulate system decisions and tradeoffs to designers, engineers, and cross-functional partners
- Strong opinions, loosely held, being comfortable challenging conventions and evolving best practices as the discipline changes
- Comfort operating in ambiguous problem spaces and bringing structure where it doesn't yet exist
- Excellent communication and storytelling skills to articulate content decisions and rationale.
COMPENSATION
$195,500- 264,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-MV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
ГибридNew York
San Francisco, CA | New York City, NY
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
География найма не уточнена
ГибридSan Francisco
New York
San Francisco, CA
seniorFarmers Branch, TX
УдалённоseniorUnited States
УдалённоUnited States
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW