Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
As a Mid-Market Customer Success Manager (CSM) at TeamViewer, you will act as a trusted advisor to a portfolio of mid-sized customers, ensuring they achieve measurable business value from our solutions.
You will manage a larger, dynamic portfolio of customers, focusing on driving adoption, retention, and scalable customer engagement. By combining strong relationship management with data-driven insights, you will play a key role in securing long-term customer success and identifying growth opportunities.
Customer Relationship & Engagement
Manage a portfolio of mid-market customers across multiple industries and regions
Build trusted relationships with key stakeholders and act as the primary post-sales contact
Drive structured engagement through regular touchpoints, lifecycle outreach, and business reviews
Establish yourself as a strategic partner while maintaining scalability across your customer base
Adoption & Value Realization
Ensure successful onboarding and enablement of customers
Drive product adoption and help customers maximize the value of TeamViewer solutions
Guide customers in translating use cases into measurable business outcomes
Support customers in realizing ROI and achieving their defined success criteria
Customer Health & Risk Management
Monitor customer health, engagement, and usage metrics to proactively identify risks
Develop and execute mitigation plans to prevent churn and improve retention
Maintain clear visibility on renewal status, customer sentiment, and success plan progress
Commercial Awareness & Growth
Identify upsell and cross-sell opportunities within your portfolio
Collaborate closely with Sales and Account Managers to drive account expansion
Contribute to predictable renewals and overall net revenue retention
Internal Collaboration & Voice of the Customer
Act as the voice of the customer internally by sharing insights with Product,
Marketing, and Engineering
Coordinate cross-functional teams (Sales, Support, Solutions Engineering) to resolve customer needs
Contribute to improving customer success processes and scalable engagement models
Requirements
2–5 years of experience in Customer Success, Account Management, or a similar customer-facing role (preferably in SaaS/software)
Fluency in both English and French
Proven ability to manage multiple customers simultaneously in a structured and scalable way
Strong communication, presentation, and stakeholder management skills
Ability to understand technical concepts and translate them into customer value
Comfortable using CRM and customer success tools
Experience in driving customer adoption, retention, and satisfaction
Highly organized with strong prioritization and problem-solving capabilities
Data-driven mindset with experience analyzing customer health and usage metrics
Experience working cross-functionally in an international environment
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Premiums for the private pension plan (
BAV
) up to the maximum amount are topped up by TeamViewer
Public transport friendly
offices
Option to
lease an e-bike
(Germany only)
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Мичуринск
Ищешь работу с возможностью карьерного развития и роста
в г. Мичуринск?
Сбер раскроет твой карьерный потенциал! Откликайся!
Обязанности
* консультировать клиентов по всем продуктам и услугам Сбера, включая ипотеку
* продавать банковские продукты и услуги
* обучать клиентов пользоваться сервисами и продуктами Сбера
* проводить кассовые операции: прием, выдача, обмен денег
Требования
* имеешь образование среднее и выше
* доброжелателен и готов помогать клиентам
* активно используешь гаджеты и программы MS Office
* готовность использовать искусственный интеллект в ежедневной работе (обучение за счёт компании — есть свои курсы).
Условия
* ежемесячная, годовая премия и ежегодный пересмотр зарплаты
* возможность влиять на свой доход
* быстрый старт карьеры для тех, кто без опыта
* работа в офисе нового формата рядом с домом или местом учебы
* корпоративный планшет для комфортной работы
* уникальная система онлайн обучения Сбера для карьерного развития и роста
* расширенный ДМС и льготное страхование для семьи
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
#начало\_карьеры #работа\_без\_опыта #менеджер\_по\_продажам #консультант #менеджер\_по\_обслуживанию #обслуживание\_физических\_лиц #менеджер #специалист\_банка #работа\_для\_начинающих #консультирование #кредитные\_продукты #продажи #страхование #вклады #ипотека #кредиты #касса #работа\_с\_наличными #банковские\_ценности #прием\_платежей
Location: Berlin, Remote
Workplace: remote
As the first Enterprise Account Executive for DACH, you will lead 360Learning’s expansion into one of Europe’s most strategic markets. Joining a team of 9 Enterprise AEs across France and the UK, you will bring our proven enterprise sales motion to DACH and build the foundations for long-term growth.
You won’t be starting from scratch. You’ll join an established German commercial organization serving the Mid-Market segment, giving you access to local expertise, customer references, brand recognition, and a strong partner ecosystem, including our strategic alliance with SAP SuccessFactors.
Your mission will be to win new enterprise customers (10,000+ employees), build a high-quality pipeline, and close complex, multi-stakeholder deals with some of Germany’s largest organizations. Combining strategic territory development with hands-on execution, you will play a key role in establishing 360Learning as a trusted Learning & Development partner across the DACH region.
While this is a highly entrepreneurial role, you will be supported by dedicated Solution Engineers, Alliances, Professional Services, Customer Success, Marketing teams, and the broader German commercial organization.
Reporting to the VP of Enterprise Sales EMEA, you can work remotely from anywhere in Germany while helping shape the future of 360Learning’s Enterprise business in DACH.
Within 1 month, you will:
Learn to navigate Convexity, our working environment
Meet the global team through virtual coffee meets and happy hour
Understand our product offering through training and the onboarding process
Learn our sales processes, tools and frameworks
Discover your territory
Within 3 months, you will:
Successfully tier your portfolio and start working on strategic accounts
Apprehend the partner ecosystem
Demonstrate a high level of leadership by being diligent, thorough, and making a positive impact during every sales engagement
Start creating a pipeline to ensure success
Within 6 months, you will:
Continuously encourage and develop discipline in your sales team with regard to updating the CRM timely and with high-quality information
Collaborate with the Sales Solutioning to accelerate sales opportunities
Build strong relationships with partners
Within 12 months, you will:
Meet and exceed all quarterly and annual sales objectives
Accurately forecast on a weekly and monthly cadence to meet and exceed set quotas
Generate new ideas to improve overall business performance
The Skill Set:
8+ years of Sales experience in a B2B environment working with large accounts
Previous experiences working in the SaaS industry
Successful track record to achieve 500k + euros quotas
Expertise in executing successful sales strategies
Strong analytical skills to identify team trends and patterns to drive results
A growth mindset and a life-long learning attitude
Fluent English & German skills are mandatory
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What we offer:
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits:
Work From Home perks, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in Germany 🏠. Working remotely from outside Germany is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact
Corporate Social Responsibility
: Review our CSR Charter:
360learning.com/blog/corporate-social-responsibility-charter
🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process:
Phone screen with our Talent Acquisition Manager
Discovery Meeting with our VP of Enterprise Sales EMEA
Case study with our VP of Enterprise Sales EMEA and our VP of Mid-Market Sales EMEA
Clarification Meeting with two Enterprise Account Executives
Culture Fit Meeting with our Chief Revenue Officer
Reference check
Offer!
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Ижевск
Ищешь работу с возможностью карьерного развития и роста?
Сбер раскроет твой карьерный потенциал! Откликайся!
Обязанности
* консультировать клиентов по всем продуктам и услугам Сбера, включая ипотеку
* продавать банковские продукты и услуги
* обучать клиентов пользоваться сервисами и продуктами Сбера
* проводить кассовые операции: прием, выдача, обмен денег
Требования
* имеешь образование среднее и выше
* доброжелателен и готов помогать клиентам
* активно используешь гаджеты и программы MS Office
* готов использовать искусственный интеллект в ежедневной работе (обучение за счёт компании — есть свои курсы).
Условия
* ежемесячная, годовая премия и ежегодный пересмотр зарплаты
* возможность влиять на свой доход
* быстрый старт карьеры для тех, кто без опыта
* работа в офисе нового формата рядом с домом или местом учебы
* корпоративный планшет для комфортной работы
* уникальная система онлайн обучения Сбера для карьерного развития и роста
* расширенный ДМС и льготное страхование для семьи
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
#начало\_карьеры #работа\_без\_опыта #менеджер\_по\_продажам #консультант #менеджер\_по\_обслуживанию #обслуживание\_физических\_лиц #менеджер #специалист\_банка #работа\_для\_начинающих #консультирование #кредитные\_продукты #продажи #страхование #вклады #ипотека #кредиты #касса #работа\_с\_наличными #банковские\_ценности #прием\_платежей
Location: Colombia
Fundado en 1997, el Grupo Libertex es una potencia internacional con más de 28 años de trayectoria en los mercados financieros.
A lo largo de los años, el Grupo Libertex ha contribuido a moldear la industria del trading en línea combinando tecnología innovadora, movimientos de mercado y tendencias digitales. Esto fue posible gracias a la introducción de "Libertex", la plataforma de trading en línea galardonada con múltiples premios, a través de la cual cualquier persona puede acceder al mercado e invertir en acciones o comerciar CFDs sobre activos subyacentes como materias primas, Forex, ETFs, criptomonedas, entre otros.
Firme creyente en el poder del deporte para inspirar, empoderar e impulsar el éxito, Libertex es el Socio Oficial de Trading en Línea del Audi Revolut F1® Team.
El Grupo Libertex en Números:
+28 años
de experiencia en fintech
+3 millones
de clientes en todo el mundo
+700
empleados
+45 premios
internacionales (para Libertex)
+300 activos
negociables (a través de Libertex)
El Grupo Libertex está impulsado constantemente por un único propósito apasionado: trabajar incansablemente en el desarrollo de soluciones fintech increíbles para personas que simplemente buscan tener "más" en sus vidas.
Descripción del puesto
Brindar soporte en los primeros pasos de los clientes de la compañía, brindando asistencia en el registro de una cuenta, la instalación de la aplicación y el fondeo de una cuenta. Venta directa de los servicios de la empresa a nuevos clientes a través de comunicaciones activas en diversos canales, como ventas telefónicas, correo electrónico, mensajería instantánea, entre otros. Establecer relaciones de confianza, lealtad e interés de los clientes en los mercados financieros para aumentar el valor a lo largo de la vida de los clientes en la compañía. Lograr planes personales de ventas.
Responsabilidades Principales
Cumplir con los procesos de negocio adoptados por la Compañía y realizar las tareas establecidas por el Team Leader.
Conocer y gestionar todos los servicios y productos relevantes de la Compañía.
Realizar contactos a través de teléfono, correo electrónico y mensajería instantánea para vender servicios y productos a nuevos clientes.
Realizar llamadas a nuevos clientes.
Registrar correctamente y de manera responsable todos los contactos con los clientes en el sistema CRM.
Analizar las situaciones actuales del mercado con los clientes para mantener su interés en los mercados financieros.
Cumplir con los parámetros estándar para las comunicaciones diarias con los clientes.
Cumplir con los requisitos de calidad para las comunicaciones con los clientes, de acuerdo con los parámetros aprobados por la Compañía.
Analizar las acciones de los competidores y los comentarios de los clientes.
Comunicar información relevante al Team Leader.
Requirements
Residir en áreas cercanas.
Experiencia en ventas telefónicas.
Habilidades de negociación, presentación y persuasión.
Experiencia mínima en CRM (deseable).
Deseable: Experiencia personal en trading en Forex, CFD o mercado de valores (no excluyente).
Benefits
Bonos mensuales basados en la performance.
21 días hábiles de vacaciones al año.
Suscripción ilimitada a Udemy Business.
Eventos corporativos y actividades de team building.
Oportunidades de desarrollo profesional y personal en un entorno de rápido crecimiento.
Libertex Group es un empleador que ofrece igualdad de oportunidades, fomentando un entorno inclusivo y diverso. No discriminamos por ninguna característica protegida por la ley. Se respeta la privacidad de los candidatos, y todos los datos se almacenan de forma segura y se utilizan únicamente con fines de contratación, en línea con el GDPR y nuestras políticas internas. Los datos de los candidatos no seleccionados pueden conservarse para futuras oportunidades, a menos que se solicite su eliminación.
Location: Paris, France; London, England
Workplace: Remote
ROLE SUMMARY
Our fast-moving and highly successful Strategic Sales team is growing, and we are seeking the next Account Executive in Paris, France to join our team! Temporal is a remote-first company; however, this role is focused on EMEA to better support our customers and collaborate more effectively with regional teammates.
We are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you want to be part of an amazing team, have a passion for open-source software, and a desire to build successful customer relationships, then come join us!
We are looking for a motivated and enthusiastic Account Executive to join the growing Temporal team. This role will become a main point of contact for Temporal customers by leveraging your technical, sales, and account management skills to help grow usage and discover new use cases across your book of business.
WHAT YOU'LL DO
- Activate and implement new logo accounts and get them up and running on the platform
- Identify activation and expansion opportunities within your customer base
- Be responsible for the success of a broad book of business
- Create and grow relationships with our champions
- Drive consistent activity, pipeline development and quota attainment
- Partner with product marketing to deliver proper messaging and content to Temporal Cloud customers
- Design and execute programs to support the identification, design and productionisation of new case cases with your customers
- Identify ICP accounts and pursue the right opportunities in the right accounts to drive ARR growth
- Work closely with our Start Up Program team and Self Sign Up team to ensure success for the right new logo prospects
WHAT YOU'LL BRING
- Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges
- 3+ years experience working in a Sales, Customer Success, Account Management, Sales/Business Development
- A background and passion for advocating on behalf of your customers
- A mind for technology - we’ll teach you about Temporal and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
- The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes
- An entrepreneurial mindset - this is a new role at Temporal where you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
- Team player and passion for collaboration
- Prior experience to tooling like Salesforce, Slack, Outreach, Gong, CommonRoom
- Prior exposure to database, cloud, and infrastructure technology is a plus
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Germany
Workplace: OnSite
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
We're looking for an experienced, driven Senior Enterprise Account Executive to drive ElevenLabs' growth across German's largest enterprises. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major German organizations - and is passionate about the transformative possibilities of AI voice technology.
In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents - our end-to-end platform for building and deploying AI voice agents - to reimagine their customer experience, internal workflows, and monetization strategies.
In this role you will:
1. Build and manage a growing portfolio of enterprise accounts across Germany - with a focus on Financial Services & Insurance, Telecommunications, Healthcare, and Utilities - to help ElevenLabs meet its revenue goals.
2. Identify new business opportunities where ElevenLabs' conversational AI capabilities - including ElevenAgents - can drive customer engagement, contact center automation, and operational efficiency.
3. Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers.
4. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends - particularly as they apply to regulated German industries
5. Demonstrate expertise - or a strong willingness to learn - about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants
6. Develop and execute account strategies to expand ElevenLabs' presence within key enterprise verticals, navigating complex procurement and organizational structures.
7. Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts.
8. Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents.
Requirements
- 7+ years of quota‑carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API‑driven platforms.
- Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement.
- Well-connected in the German enterprise landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C‑suite and board level.
- Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value.
- Deep understanding of enterprise procurement and legal processes in Germany, with the ability to accelerate deal velocity within complex organizational structures
- Comfort operating in an early‑stage, high‑growth environment, including building new playbooks and iterating quickly.
- Passion for voice and audio AI and how it can unlock transformative value for customers.
- A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale
- Fluent German, C1/C2 level or business German and English
Location
This role is remote-first, so it can be executed from anywhere in Germany with the ability to travel to client sites when required.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Worldwide
Workplace: hybrid
VIP SERVICES CONCIERGE
Department / Section:Hotel / Guest Services
Reports to:VIP Services Manager
The VIP Services Concierge will provide personalized and exclusive services to VIP guests, ensuring their needs are met and their expectations are exceeded throughout their cruise experience. You will serve as a dedicated point of contact for VIP guests, assisting them with various requests, coordinating their activities, and creating memorable experiences onboard. This role requires exceptional customer service skills, attention to detail, and a passion for delivering a luxurious and tailored service.
VIP Guest Management: Act as the primary point of contact for VIP guests, ensuring their needs and expectations are anticipated and exceeded. Coordinate personalized services, including dining reservations, special events, shore excursions, and onboard activities and services;
VIP Team Management: Manage and provide guidance to a team of VIP service personnel, including concierge and butler staff, and other dedicated team members. Oversee their daily tasks, performance, and training, in order to maintain a high level of service excellence;
VIP Lounge Management: Manage the operation of VIP lounge areas and ensure the quality of service and the atmosphere are at the level expected;
Guest Relations: Build and maintain positive relationships with VIP guests, ensuring their satisfaction throughout their cruise. Address any concerns or special requests promptly and effectively, offering appropriate solutions and personalized attention;
Pre-Cruise Communication: Establish communication with VIP guests prior to their arrival, gathering information on their preferences, dietary requirements, special celebrations, and any other specific requests. Ensure that necessary arrangements are made in advance to exceed their expectations;
Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, such as front office, housekeeping, food and beverage, spa, among other, to ensure seamless coordination and delivery of VIP services. Liaise with department heads to ensure that VIP guests receive priority access, exclusive experiences, and exceptional service;
VIP Amenities & Services: Arrange for personalized amenities and specialized services for VIP guests, such as welcome gifts, personalized stationery, preferred seating, and customized in-room amenities. Ensure that these amenities are delivered promptly and in line with guest preferences;
Exclusive Events: Plan and execute exclusive events and activities for VIP guests, such as private cocktail receptions, gourmet dinners, and exclusive shore excursions. Coordinate with relevant departments to ensure smooth execution and a memorable experience for VIP guests;
Arabic Cultural Expertise: Utilize your knowledge of Arabic culture, customs, and traditions to provide culturally sensitive and authentic experiences for Arabic VIP guests. Ensure that their unique needs and preferences are understood and met;
Complaint Handling: Handle any guest complaints or issues promptly and effectively, ensuring that appropriate solutions are provided to maintain guest satisfaction. Escalate any complex issues to the appropriate management level for resolution;
Feedback and Reporting: Collect guest feedback and monitor guest satisfaction levels. Prepare reports and provide insights on VIP guest preferences, trends, and areas for improvement to enhance the VIP service experience;
Confidentiality and Discretion: Exercise a high level of confidentiality and discretion when handling VIP guest information, requests, and personal details. Ensure the privacy and security of VIP guests throughout their cruise;
Training and Development: Participate in regular training sessions to enhance skills and knowledge. Stay updated on industry trends and best practices and share relevant information with the team;
Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns.
Requirements
A minimum of 5-years’ experience as Guest Services or Concierge role, preferably in a luxury ship and luxury hotel setting;
Proficiency in Arabic and English is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus;
Vast knowledge of Arabic culture, customs, and etiquette;
Strong organizational and multitasking capabilities with exceptional attention to detail and the ability to anticipate guest needs and preferences;
Excellent interpersonal and communication skills to build rapport with VIP guests and provide personalized attention;
Problem-solving and conflict resolution skills, with the ability to handle guest complaints and concerns with professionalism and empathy;
Passionate for delivering exceptional service and creating memorable experiences for VIP guests;
Professional demeanor and the ability to remain composed and customer-focused in high-pressure situations;
Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays;
Familiarity with shipboard property management systems, reservation systems, and Microsoft Office applications is recommended;
Understanding of shipboard safety and security protocols and the ability to ensure compliance.
Documentation Requirements
Valid Passport;
Valid Seamans Book;
STCW Certification;
Documentation related to the position
Contract: 4months on / 2 off
Start date – For Pooling purposes
Location: Japan (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is looking for an
Senior Enterprise
Account Executive, Acquisition
who will be responsible for prospecting and closing new business across
Japan
. You will identify, nurture and close opportunities with new customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.
What You’ll Be Doing:
Meet and exceed individual quarterly and annual sales goals
Outbound prospecting into net-new customers
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
5+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
Familiarity with open source technology is a significant advantage
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Located in: Tokyo, Japan
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Command of the Message and MEDD(P)ICC is ideal.
Compensation & Rewards:
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Munich, Germany
Start Date:
January 2026
Our client is a leading global insights and research firm that supports investors, consultants, and business leaders with access to industry expertise and market intelligence. With an international presence and a strong reputation in the professional services space, the company helps clients make informed business decisions through expert-led insights across a wide range of industries.
About the Opportunity
Looking to kick-start your career in a fast-paced, commercial environment? This role offers an excellent opportunity for ambitious graduates and early-career professionals to develop strong business acumen, commercial awareness, and client-facing skills while working with some of the world's leading investment and consulting firms.
Key Responsibilities
Manage projects from start to finish, understanding client requirements and delivering high-quality expert engagements.
Identify and engage senior industry professionals through research and outbound outreach.
Conduct high-volume phone conversations and build relationships with experts across various sectors.
Work across multiple projects simultaneously while meeting tight deadlines.
Develop knowledge of industries, markets, business models, and regulatory environments.
Promote additional research and insight solutions to existing clients where relevant.
Requirements
Business fluency in German (C1 level or above).
Strong communication and interpersonal skills.
Highly motivated, ambitious, and commercially minded.
Resilient, proactive, and comfortable working in a target-driven environment.
Demonstrated leadership, extracurricular involvement, internship experience, or other notable achievements.
Benefits
Competitive base salary with uncapped performance-related earnings.
Clear and structured career progression opportunities.
Exposure to leading investment firms, consultancies, and corporate clients.
Comprehensive benefits package, including technology allowance and wellness support.
Generous annual leave and flexible working options.
Ongoing professional development and learning opportunities.
Collaborative, international, and high-performance work environment in Munich.
Location: Philippines; South Africa; Jamaica; Ethiopia; Morocco
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is a dynamic performance marketing and digital media agency dedicated to driving high-impact growth for brands through innovative advertising strategies and data science. Operating at the intersection of creativity and technology, the team specializes in lead generation, customer acquisition, and multi-channel campaign management tailored for diverse global markets. By leveraging advanced analytics and proprietary optimization tools, they help businesses scale their digital footprint and maximize return on investment across competitive landscapes.
As a fast-growing scale-up, the company fosters a collaborative, remote-friendly environment where team members are encouraged to take ownership of complex projects. The culture is built on agility, continuous learning, and a passion for staying ahead of shifting digital trends. They are currently expanding their international reach, offering candidates the opportunity to work on high-velocity marketing initiatives that deliver measurable results for a broad portfolio of clients.
Job Summary
We are seeking a seasoned hospitality professional to serve as the central hub for our diverse portfolio of boutique hotels, Bed & Breakfasts, and premium short-term rentals. This is a high-impact, fully remote role designed for a technical expert who can seamlessly bridge the gap between traditional hotel guest services and modern short-term rental logistics. You will own the end-to-end guest journey—from managing complex inventory across major OTAs to delivering elite-level support—ensuring every guest receives a flawless, five-star experience from booking to checkout.
Key Responsibilities
Comprehensive Guest Relations:
Act as the primary point of contact for all inquiries, managing a wide range of needs including hotel-style special requests, check-in logistics, and real-time troubleshooting.
Masterful Inventory Management:
Oversee calendar availability, rate synchronization, and reservation modifications using Guesty and Uplisting across a mixed portfolio.
Platform & Reputation Management:
Proactively manage listings and respond to guest reviews on Airbnb, Booking.com, Expedia, and Google to protect brand integrity.
Operational Coordination:
Synchronize daily with on-site hotel staff and remote maintenance/housekeeping teams to ensure smooth turnovers and property readiness.
Dispute & Administrative Oversight:
Handle OTA disputes, chargebacks, and overbooking preventions, while maintaining meticulous administrative records and arrival reports.
On-Call Support:
Provide reliable out-of-hours coverage to address urgent guest messages and emergencies during evenings and weekends.
Requirements
System Mastery: Extensive hands-on technical expertise in Guesty and Uplisting is non-negotiable.
Mixed Portfolio Experience: 2+ years of experience managing reservations and guest relations for both traditional hospitality (Hotels/B&Bs) and short-term rentals.
Native-Level English: Exceptional written and verbal communication skills with a professional, empathetic, and hospitable tone.
UK Schedule Alignment: Strict adherence to UK business hours and the flexibility to monitor requests during evenings and weekends.
OTA Expertise: Deep knowledge of Airbnb, Booking.com, and Expedia Group, including rate plans and dispute resolution frameworks.
Autonomy: Highly organized and self-motivated with the ability to manage a complex portfolio independently.
Nice-to-Haves
Experience using dynamic pricing tools such as PriceLabs or Beyond Pricing.
Familiarity with hotel-specific channel managers like SiteMinder.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: South Africa; Egypt; Ethiopia; Morocco; Philippines
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech platforms across industries such as SaaS, Logistics, MarTech, and FinTech.
Unlike traditional outsourcing agencies, we place you directly with a client, where you are hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a results-oriented Business Development Manager to lead our expansion within the UK logistics market. This role is pivotal to our growth strategy, requiring a strategic "go-getter" who can identify high-potential opportunities and convert them into long-term partnerships. Working remotely and reporting directly to the leadership team, you will have the autonomy to own the full sales cycle and the support of an established logistics infrastructure to ensure your clients receive world-class service.
Key Responsibilities
Identify and qualify new business opportunities across road, air, sea freight, and warehousing services.
Proactively build and manage a robust sales pipeline through independent outreach and lead generation.
Lead client meetings and presentations to showcase end-to-end logistics solutions.
Convert prospects into active accounts with a target of acquiring 4–6 new clients per month.
Maintain meticulous records within the CRM to track communication and pipeline health.
Coordinate with internal operations teams to ensure smooth onboarding and service delivery for new clients.
Requirements
Proven experience in the logistics industry, preferably with a focus on the UK market.
Demonstrated track record in business development, lead generation, and closing new business.
Exceptional English communication skills with a neutral accent and a professional email writing style.
Proficiency in CRM systems (HubSpot preferred) and digital sales tools.
Ability to work independently with high initiative and a results-driven mindset.
Must be available to work UK business hours (8:00 AM – 5:00 PM GMT) in a remote capacity.
Nice-to-Haves
Extensive experience in B2B sales.
Previous experience working with small to medium-sized enterprises (SMEs).
Existing network within the logistics or supply chain sector.
Benefits
🌎 Fully remote role – work from anywhere
🚀 Join a fast-growing logistics tech company expanding across Europe
🎯 Performance-driven incentives and commission structure
🤝 Structured onboarding and ongoing sales training
Location: Germany; Austria; Switzerland; Belgium; Liechtenstein; Spain
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a high-energy, fluent German speaker to join a well-established global B2B sales powerhouse. This is an immediate-start opportunity for a proactive professional to drive growth within our German-speaking markets. You will sit at the intersection of sales development and client management, acting as a critical link in our sophisticated sales process. If you are an ambitious influencer with a "can-do" attitude, this role offers the platform to work with world-class tools and an uncapped incentive structure.
Key Responsibilities
Identify and qualify new business opportunities within the DACH region.
Manage and grow existing client relationships to ensure long-term retention and upselling success.
Execute high-volume outreach campaigns using Salesloft and Salesforce.
Maintain a high level of organization while multitasking between lead generation and account management tasks.
Deliver consistent sales results against KPIs, ensuring a premium service experience for all stakeholders.
Collaborate with the wider sales team to refine strategies and improve market penetration.
Requirements
Native or bilingual fluency in German (written and spoken).
Professional professional working proficiency in English.
Must be physically based in the UK or Europe.
Proven experience in sales, account management, or business development.
Proficiency with modern sales stacks, specifically Salesforce and Salesloft.
Exceptional multitasking and organizational skills with a commitment to delivery.
High levels of ambition and a persuasive "influencer" personality.
Available for an immediate start.
Nice-to-Haves
Prior experience in SaaS or Engineering sectors.
Background in specialized Sales Development (SDR/BDR) or Customer Service.
Demonstrated history of excellence in client-facing management roles.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Bergen, Norway; Kokstad, Norway
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Gothenburg, Sweden; Mölndal, Sweden; Borås, Sweden
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Stavanger, Norway
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Turku, Finland
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Malmö, Sweden; Helsingborg, Sweden; Halmstad, Sweden; Kalmar, Sweden
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
УдалённоWorking remotely from outside Germany is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.