Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
Security Analytics Engineer
Role Overview
The Security Analytics Engineer designs, operates, and continuously improves the organization's security telemetry, analytics, detection engineering, and observability capabilities. The role provides the data and analytics foundation used by Security Operations while extending traditional SIEM capabilities through behavioral analytics, automation, AI-assisted correlation, and observability for autonomous and agentic systems.
Key Responsibilities
Design and operate scalable security analytics platforms and telemetry pipelines.
Integrate, normalize, enrich, and correlate telemetry from endpoint, identity, cloud, application, infrastructure, network, and AI-enabled systems.
Develop and tune behavioral detections, correlation logic, dashboards, and alerting strategies.
Translate threat intelligence, incidents, vulnerability findings, and offensive-security results into improved detection content.
Build observability for AI agents and autonomous workflows, including identity, tool usage, execution activity, and security-relevant behavior.
Apply AI-assisted techniques to log analysis, correlation, anomaly detection, enrichment, and investigation support.
Automate telemetry management and security workflows while maintaining appropriate human oversight and explainability.
Optimize SIEM and related systems platform reliability, data quality, performance, retention, and cost.
Qualifications
Experience engineering SIEM, security analytics, detection, observability, or large-scale telemetry systems.
Strong knowledge of logging, event correlation, normalization, enrichment, and security data pipelines.
Experience developing detections, behavioral analytics, or correlation logic.
Experience integrating security telemetry from diverse enterprise and cloud environments.
Scripting or software-development experience and familiarity with APIs and Infrastructure-as-Code.
Understanding of modern cloud and distributed architectures.
Familiarity with security telemetry standards, MITRE ATT&CK, AI-assisted analytics, or observability of AI/agentic systems is preferred.
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Role
Fanatics is building a leading global digital sports platform, creating a seamless experience for fans across commerce, collectibles, and gaming. As part of this mission, our
Fan Ecosystem
team plays a critical role in driving customer engagement and lifetime value across the Fanatics ecosystem.
We are seeking a
Senior Manager, Retention Strategy
to develop and lead efforts to reactivate and retain users across the Fanatics app and broader Fanatics ecosystem. This is a high-impact role for a data-driven operator who knows how to turn customer insights and incentives into lasting engagement.
You will own the retention and reactivation strategy for the Fanatics app, design the incentive framework and rewards offers that bring fans back and move them across Fanatics businesses, and lead the development of the customer-facing rewards experience in partnership with Product. The ideal candidate has deep experience in lifecycle or loyalty strategy, a sharp analytical instinct, and a track record of taking ideas from strategy to execution in fast-moving, cross-functional environments.
Key Responsibilities
Own the retention and reactivation strategy for the Fanatics app, defining how we keep users engaged, win back lapsed users, and grow lifetime value.
Drive cross-app engagement through incentives and programs that move fans between propositions such as Shop, Scores, Games, Collect and Ticketing.
Develop and own the promotional offer framework, including how rewards are structured, targeted, and funded across segments and lifecycle stages, with clear guardrails on cost and ROI.
Partner with Promotion Operations team to design and launch specific rewards offers and promotions, from always-on retention mechanics to seasonal and moment-based campaigns.
Co-lead the development of the customer-facing rewards experience in the Fanatics app, partnering with Product, Design, and Engineering to define requirements, prioritize the roadmap, and bring features to market.
Support analytics partners with defining customer segmentation and lifecycle stages (new, active, at-risk, lapsed) to target interventions where they will have the most impact.
Partner with CRM and Marketing to align lifecycle journeys and messaging across push, email, and in-app channels with retention priorities.
Partner with Loyalty (FanCash and Fanatics ONE) so app retention mechanics reinforce broader ecosystem engagement and reward behavior.
Establish the measurement framework for retention, including retention curves, reactivation rate, churn, cross-ecosystem engagement, and incremental lift, working with Analytics and Finance to stand up dashboards and regular reporting.
Run a rigorous test-and-learn agenda, using A/B and holdout testing to measure incrementality and optimize offer economics.
Analyze churn drivers and user behavior to surface insights that shape offers, features, and product decisions.
Influence product and business roadmaps with a clear, evidence-based POV on customer and business impact, and communicate performance and recommendations to senior leadership.
Qualifications
Bachelor’s degree preferred.
7+ years of experience in retention, lifecycle, loyalty, or growth strategy within consumer-facing digital businesses.
Proven track record of improving retention or reactivation outcomes in an app-based or digital product environment.
Experience designing incentive or rewards programs, including offer economics, targeting, and ROI measurement.
Experience partnering with Product to define and launch customer-facing features.
Strong analytical skills, with hands-on experience in cohort analysis, segmentation, and experiment design. SQL or similar is a plus.
Proven ability to drive cross-functional initiatives in matrixed organizations, influencing without direct authority across Product, Marketing, CRM, and Analytics.
Excellent communicator, able to distill complex analysis into clear, compelling narratives for both executive and working-team audiences.
Comfortable operating with ambiguity and managing multiple priorities in a fast-paced environment.
Based in or able to commute to the Fanatics NYC office a minimum of three days per week.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$133,000
—
$167,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Remote (Canada); U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
About the Role
The Sales Commission Analyst role sits at the intersection of finance, sales operations, and analytics. Owning the accuracy, integrity, and clarity of how Clipboard pays its revenue-generating teams.
You're likely someone with sharp spreadsheet instincts and a low tolerance for unexplained numbers. You're comfortable enough in SQL to pull your own data, fluent in comp plan mechanics, and just as capable of explaining a payout discrepancy in plain English to a rep as you are tracing the formula that caused it. You take ownership of the details because you know one uninvestigated row error erodes trust in the whole system.
You will:
- Calculate and process commission payouts accurately and on time each pay cycle, catching and resolving discrepancies before they land in a paycheck.
- Own the mechanics of our commission plans, the calculations, tiers, and accelerators. Keeping the spreadsheets and systems that run them aligned to plan documentation.
- Query and reconcile data across systems to validate commissionable revenue and investigate payout questions.
- Partner with Sales, Finance, and RevOps to roll out new or updated comp plans, translating plan changes into working, auditable calculations.
- Field and resolve rep-facing commission questions with clear, reliable written communication.
- Build and maintain tools and dashboards that make commission tracking transparent and self-service for reps and managers.
What you bring:
- Spreadsheet mastery. You build and audit complex, multi-tab models without breaking them.
- Working SQL skills, comfortable pulling and reconciling data across sources.
- Comp plan literacy. You can read a plan document and translate it into an accurate calculation.
- Sharp attention to detail; you catch the error before it becomes a payout problem.
- Strong, reliable written communication for explaining numbers to non-analysts.
- Project ownership. You can take a commission cycle or plan rollout from start to finish with minimal oversight.
Experience
- 0-2 years in FP&A, sales operations, commissions/compensation, analytics, or a comparable analytical role.
What We Offer
- Competitive base salary
- Insurance benefits and 401k options
- Unlimited PTO and flexible holidays
- Remote-first flexibility
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: United States (Remote)
Workplace: Remote
Who We Are
Hi, we're DuckDuckGo, the online protection company and remote-first team of 400+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, annual revenue now exceeds $100m USD and millions use our browser on Mac https://spreadprivacy.com/introducing-duckduckgo-for-mac/, Windows https://spreadprivacy.com/windows-browser-open-beta/, iOS https://spreadprivacy.com/duckduckgo-privacy-browser-ios14/, and Android https://spreadprivacy.com/introducing-app-tracking-protection/, our search engine https://duckduckgo.com/, and the DuckDuckGo subscription https://duckduckgo.com/pro. We also offer private, useful, and optional AI, including Duck.ai https://duck.ai/, which lets you chat privately with ChatGPT, Claude, and other AIs, all in one place.
Partnerships Team
The Partnerships team sources, negotiates, and manages external relationships behind DuckDuckGo's products, from AI model and cloud infrastructure providers to distribution, content, and monetization partners. Alongside that work, the team also handles a steady stream of vendor deals for the software, tooling, and service contracts that keeps the company running.
Our Need
We are seeking a well-established, independent Procurement Advisor Practice to advise the partnerships team in DuckDuckGo's vendor selection, procurement and negotiations. Our procurement efforts cover a broad set of vendors including collaboration tools, AI services, SaaS, analytics and data tools, developer tooling, and professional services. We are seeking a procurement advisory practice that will provide our team with counsel on needs scoping, vendor identification, vendor conversations, price negotiations strategies and benchmarks, and guidance on proposed terms. DuckDuckGo remains responsible for our internal processes and approvals, and for signing vendor contracts.
Advisory Practice Profile
- 10+ years advisory practice in procurement, strategic sourcing, or vendor management, with a focus on software and SaaS. Your practice has provided direction on hundreds of contracts and has deep enough experience to provide clients with guidance on where the leverage usually is.
- Your practice has a well-established approach to commercial and contractual details -- including deep experience in providing guidance on order forms, MSAs, and DPAs terms, a time-tested methodology for vendor comparison, and proven track record of working across a client organization including with legal, security, finance, product, engineering.
- Your practice has sufficient capacity to advise many small deals in parallel, each with a different internal owner.
- Your practice has deep experience in providing deal advisory across a broad set of vendors: collaboration, recruiting, analytics, developer tooling, data and research subscriptions, professional services.
- Your practice has a proven track record of building trust quickly with client teams, providing clear client communications, and working asynchronously across multiple time zones in North America and Europe.
- Your practice cares about privacy and has experience in navigating data handling and security issues with clients and vendors.
- Your practice is an established business: an operating entity or registered sole proprietorship with other current clients, its own professional liability insurance, and client references available on request.
- Your practice is located in the US.
Engagement Details
We expect the scope of work to cover an estimated 3 to 5 deals per month (estimated approximately 15-20 hours per week) compensated by a fixed rate, with pricing for additional volume set out in the statement of work, starting with an initial six-month term with the option to extend. This is a business-to-business services engagement, not employment. Your practice will deliver advisory services remotely on its own schedule with working sessions scheduled by mutual agreement. Your practice will use its own equipment, tools, and methods. DuckDuckGo will provide the deal information and access to internal deal owners needed for each engagement, and limited system access where a specific deal requires it.
As an independent consultant, your practice is responsible for its own taxes, insurance, and business expenses, and invoices DuckDuckGo monthly under the statement of work.
How to Submit a Proposal
Please send a short proposal to bdhiring@duckduckgo.com with the subject line of “Procurement Advisory Services“ covering your practice's background and structure, representative clients and references, your proposed approach and the personnel who would perform the work, and your fee proposal for the scope above.
Nondiscrimination Policy
DuckDuckGo evaluates proposals without discrimination on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.
We want to ensure that our selection process is accessible. If you need reasonable accommodation for any part of the proposal process because of a medical condition or disability, please send an email to bdhiring@duckduckgo.com to let us know the nature of your request.
Please note that:
- Your practice will be subject to DuckDuckGo's standard vendor due diligence, including privacy and security review, and must confirm that any personnel assigned to the engagement have passed a background check conducted by your practice.
- By submitting a proposal, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information is cause for rejection of the proposal or immediate termination of the engagement.
DISCLOSURE STATEMENT: USE OF AI IN VENDOR SELECTION
As part of our commitment to enhancing our vendor evaluation process, we use artificial intelligence (“AI”) tools to help review and summarize proposals, flag potentially fraudulent submissions, and compare proposals against our evaluation criteria. All final selection decisions are made by DuckDuckGo personnel. Information you submit will be handled in accordance with our privacy policies. If you have questions, contact bdhiring@duckduckgo.com. Thank you for your interest in working with DuckDuckGo!
Location: Tucson, Arizona
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Purpose:
We are looking for an experienced Nurse Practitioner or Physician Assistant to provide primary care to homebound and palliative care patients in the Tucson, AZ location on a part-time basis. You will apply medical techniques and principles under the supervision of a physician, and you will care for a diverse set of patients with chronic diseases.
What You'll Do:
Provide high-quality care to primary and palliative patients in and around Tucson, AZ.
Assess patient's health by performing physical examinations; obtaining, updating, and studying medical histories and creating the best plan for care.
Effectively communicate with office staff and clinical operations across various internal platforms
Provide high quality, patient centered care to a panel of patients
Attend quarterly medical staff meetings
Develop impressions, diagnosis, and treatment plans
Foster trust and consult with patients, families, and caregivers during visits
Order diagnostic testing as medically necessary
Prescribe medications supplies and appropriate medically necessary interventions
What You'll Need:
Board Certified, with a valid NP or PA certification in the state of Arizona
Strong clinical skills with the ability to accurately and confidently treat, assess, and diagnose
Positive demeanor and strong people skills
Ability to confidently problem solve and operate independently
1-2 years of primary care experience with geriatric patients (hospice experience highly preferred but not required)
What you'll get:
A flexible schedule - so you can see your patients during a schedule that works for you
Autonomy - so you can feel trusted to provide the best care possible.
Support - from our in-house clinical team with any requests or orders.
Growth - the opportunity to join our growing leadership team
Compensation:
This part-time position is paid on a
per-visit basis
(
$27.50-$90
per visit, depending on visit type and complexity) with a flexible schedule. Providers
may
also have additional earning opportunities through care management activities, chronic care management, a value-based shared savings program, and mileage reimbursement. Earnings grow as your patient panel builds, and a detailed compensation breakdown will be shared during the recruitment process.
#NursePractitioner, #PhysicianAssistant, #HealthcareJobs, #Hiring, #NowHiring
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Lima, Peru
Workplace: hybrid
We are looking for a data-driven
Product Marketing Manager
to own the strategy, execution, and continuous optimization of our customer lifecycle and product engagement initiatives.
Please apply with your CV in English.
Key Responsibilities
Campaign Preparation and Execution: Independently create, schedule, and execute marketing campaigns (email, push notifications, WhatsApp, in-app messages, banners) across multiple customer segments.
Optimize campaigns for delivery across time zones, devices, and customer preferences.
Ensure compliance with legal standards such as GDPR and other regional requirements.
Audience Segmentation: Design and implement custom segmentation strategies based on multidimensional criteria such as behavior, demographics, orders and ride history, and engagement levels.
Maintain dynamic customer segments that update automatically as data changes.
Trigger Campaign Configuration: Build and manage multi-step automated workflows, such as re-engagement, loyalty program adoption, or upselling campaigns, with minimal supervision.
Test and troubleshoot triggers to ensure proper execution and alignment with the customer lifecycle.
Testing and Optimization: Plan, execute, and document A/B and multivariate tests for key campaign elements, including design, timing, and messaging.
Use insights from testing to implement data-driven improvements across campaigns.
Perform regular performance reviews to refine optimization strategies.
Reporting and Analysis: Generate detailed reports on campaign performance, interpreting metrics like open rates, CTRs, conversions, and ROI.
Present data insights to stakeholders and provide actionable recommendations to improve rider and driver engagement.
Collaboration and Mentoring: Collaborate with cross-functional teams (content, design, analytics) to deliver campaigns.
Provide guidance and support to junior CRM specialists, including peer reviews and knowledge sharing.
Skills, Knowledge & Expertise
CRM Platform Proficiency: Independently execute at least five end-to-end campaigns quarterly using advanced CRM platform features (e.g., Bloomreach, Salesforce Marketing Cloud, HubSpot).
Build at least three advanced automations quarterly, such as multi-step workflows with branching logic (e.g., loyalty or churn prevention campaigns).
Complete at least two courses with intermediate certification for Bloomreach or demonstrate equivalent expertise.
Data Analysis and Reporting: Create detailed reports with data visualizations for at least five campaigns quarterly, incorporating metrics like open rates, conversion rates, and ARPPU.
Work with datasets using tools like Excel or Google Sheets with advanced functions (e.g., INDEX/MATCH, QUERY).
Present campaign insights to stakeholders in three formal presentations with actionable recommendations.
Digital Marketing Expertise: Apply intermediate-level knowledge of digital marketing strategies, including personalization, retargeting, and customer journey mapping.
Assist in the strategic planning of at least two multi-channel campaigns integrating email, WhatsApp, in-app, banners, and push notifications.
Advanced Data Handling: Segment audiences dynamically based on real-time data, using at least three different criteria simultaneously.
Ensure data compliance by implementing processes that align with GDPR/CCPA requirements for all campaigns.
English Proficiency: Write comprehensive campaign briefs and reports in English, ensuring accuracy and clarity.
Lead or co-lead cross-functional meetings in English, presenting updates or insights confidently.
Advanced Testing and Optimization: Conduct and analyze A/B tests for at least five campaigns quarterly, including testing subject lines, offers, layouts, and timing.
Implement changes based on test results, achieving measurable improvements in key KPIs (e.g., a 5 statistically significant lift in conversion).
Communication Deliverability: Monitor and resolve deliverability issues for campaigns.
Use tools like Postmaster Tools or delivery reports to troubleshoot spam issues and optimize sender reputation.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Bogotá, Colombia
Workplace: hybrid
We are looking for a data-driven
Product Marketing Manager
to own the strategy, execution, and continuous optimization of our customer lifecycle and product engagement initiatives.
Please apply with your CV in English.
Key Responsibilities
Campaign Preparation and Execution: Independently create, schedule, and execute marketing campaigns (email, push notifications, WhatsApp, in-app messages, banners) across multiple customer segments.
Optimize campaigns for delivery across time zones, devices, and customer preferences.
Ensure compliance with legal standards such as GDPR and other regional requirements.
Audience Segmentation: Design and implement custom segmentation strategies based on multidimensional criteria such as behavior, demographics, orders and ride history, and engagement levels.
Maintain dynamic customer segments that update automatically as data changes.
Trigger Campaign Configuration: Build and manage multi-step automated workflows, such as re-engagement, loyalty program adoption, or upselling campaigns, with minimal supervision.
Test and troubleshoot triggers to ensure proper execution and alignment with the customer lifecycle.
Testing and Optimization: Plan, execute, and document A/B and multivariate tests for key campaign elements, including design, timing, and messaging.
Use insights from testing to implement data-driven improvements across campaigns.
Perform regular performance reviews to refine optimization strategies.
Reporting and Analysis: Generate detailed reports on campaign performance, interpreting metrics like open rates, CTRs, conversions, and ROI.
Present data insights to stakeholders and provide actionable recommendations to improve rider and driver engagement.
Collaboration and Mentoring: Collaborate with cross-functional teams (content, design, analytics) to deliver campaigns.
Provide guidance and support to junior CRM specialists, including peer reviews and knowledge sharing.
Skills, Knowledge & Expertise
CRM Platform Proficiency: Independently execute at least five end-to-end campaigns quarterly using advanced CRM platform features (e.g., Bloomreach, Salesforce Marketing Cloud, HubSpot).
Build at least three advanced automations quarterly, such as multi-step workflows with branching logic (e.g., loyalty or churn prevention campaigns).
Complete at least two courses with intermediate certification for Bloomreach or demonstrate equivalent expertise.
Data Analysis and Reporting: Create detailed reports with data visualizations for at least five campaigns quarterly, incorporating metrics like open rates, conversion rates, and ARPPU.
Work with datasets using tools like Excel or Google Sheets with advanced functions (e.g., INDEX/MATCH, QUERY).
Present campaign insights to stakeholders in three formal presentations with actionable recommendations.
Digital Marketing Expertise: Apply intermediate-level knowledge of digital marketing strategies, including personalization, retargeting, and customer journey mapping.
Assist in the strategic planning of at least two multi-channel campaigns integrating email, WhatsApp, in-app, banners, and push notifications.
Advanced Data Handling: Segment audiences dynamically based on real-time data, using at least three different criteria simultaneously.
Ensure data compliance by implementing processes that align with GDPR/CCPA requirements for all campaigns.
English Proficiency: Write comprehensive campaign briefs and reports in English, ensuring accuracy and clarity.
Lead or co-lead cross-functional meetings in English, presenting updates or insights confidently.
Advanced Testing and Optimization: Conduct and analyze A/B tests for at least five campaigns quarterly, including testing subject lines, offers, layouts, and timing.
Implement changes based on test results, achieving measurable improvements in key KPIs (e.g., a 5 statistically significant lift in conversion).
Communication Deliverability: Monitor and resolve deliverability issues for campaigns.
Use tools like Postmaster Tools or delivery reports to troubleshoot spam issues and optimize sender reputation.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Annapolis, MD
Position Objective:
Communicates with patients, medical staff, hospital staff and visitors in a professional manner providing excellent customer service as reflected in AAMCs policies and practices.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Accurately obtains and processes patient demographic, insurance and medical information for registrations, admissions and financial purposes. CSR will be expected to maintain a 98% accuracy rate, in accordance with Best Practice Standards.
Adheres to the compliance policies of the department and organization (i.e. timely arrivals, minimal absences, appropriate attire, readiness for work, adherence to the department working schedule, follows AAMC policies regarding personal electronic devices, and other policies as outlined by the organization).
Answers the phone courteously and professionally and as per department guidelines, responds to inquiries, and refers all calls as appropriate.
Independently prioritizes CSR workflow (including, but not limited to, workqueue management, patient registrations, insurance verification, and other assigned tasks) to meet deadlines and maximize productivity.
Communicates financial responsibilities to patients and collects funds accordingly. Consistently registers patients face-to-face.
Assists with the training and orientation of new staff.
Maintains knowledge of departmental issues and hospital-wide changes by attending appropriate meetings and in-services and by keeping abreast of all appropriate written and electronic materials provided to the employee.
Responsible for the daily monitoring and corrections of the department work queue(s).
Participates in team performance reviews.
Maintains a thorough understanding of downtime and/or disaster procedures, and effectively demonstrates the ability to perform job functions during such conditions.
Educational/Experience Requirements:
High school diploma or GED, typing minimum of 20 wpm.
Two years of previous registration or insurance experience in a healthcare environment preferred.
Excellent communications skills must be demonstrated.
Knowledge of medical terminology is desirable.
Working knowledge of basic computer skills and web-based applications
If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.
Required License/Certifications:
None
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$17.50
—
$26 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
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Location: Lanham, MD
Position Objective:
Orthopedic Patient Care Coordinators perform a variety of administrative and clinical tasks to help provide care to patients, support providers, and keep clinic operations running smoothly.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Proficient and correct use of all facets of medical practice software to ensure the integrity of patient database information.
Participates in department clinical outcome projects as well as process improvement initiatives of care management.
Implements and coordinates patient care needs to facilitate the plan of care.
Demonstrates commitment to work partners to help each other reach mutual goals and learn from each other. Demonstrates actions and behaviors that consistently promote trust, respect, and a positive attitude and promote team morale.
Assist physician with special projects and administrative responsibilities as necessary such as organizing meetings, depositions and lectures.
Responsible for the assessment and coordination of patient care for the achievement of patient outcomes.
Consistently verifies patient appointments, insurances and in office procedure authorizations. Consistently edits and mails various letters to patients including surgical posting and instructions. Triage patient calls in a timely manner.
Assist with physicians, physician assistant, and other disciplines involved with care of the patient to foster a coordinated approach to patient care.
Responsible for communicating with physician regarding any changes to the medical plan of care to avoid any delays.
Demonstrates the I.C.A.R.E. behaviors to improve the patient’s experience.
Educational/Experience Requirements:
High School Diploma
Must be able to demonstrate basic personal computer skills
One year of clerical/billing experience in a medical office setting. Medical records experience strongly preferred. Must have excellent communication skills.
Required
License/Certifications:
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$18
—
$23 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: United States
How We Build
Babylist is in the middle of a fundamental shift in how software gets made, and we are not tiptoeing into it. We are rebuilding our engineering culture around a simple belief: AI changes everything. How teams are structured, how decisions get made, how fast ideas become working software. Our engineers own problems end to end, working directly with product, design, and business partners with short feedback loops and real stakeholder access. We ship, learn, and iterate fast. When something is not working, we throw it out and start over — project failure and personal failure are not the same thing here. AI tools are as natural to our workflow as an IDE or version control. We are not exploring this, we are living it. Our engineers use AI to explore tradeoffs, pressure-test designs, and move from problem to solution in hours instead of days. They generate code with AI so they can stay focused on the decisions that actually require human judgment — not the routine ones. More velocity means more time for craft: better test coverage, stronger architecture, and deeper customer understanding. We hold ourselves to a higher quality bar because of AI, not in spite of it. We are building this playbook in real time, and we are looking for people who want to build it with us. If you have already changed how you work because of AI — or you are ready to — and you care more about shipping something great than following a prescribed process, we should talk.
Our Tech Stack
Ruby on Rails
AWS
Sidekiq
MySQL
Redis
What the Role Is
Babylist's Platform team is the foundation every engineering team builds on — and this role is at the center of keeping it reliable, fast, scalable, and secure. As a Staff SRE, you'll own the infrastructure and reliability practices that support 9 million+ users and the engineers who build for them. You'll bring strong software engineering skills and experience building security into production systems, turning that experience into code, automation, and secure defaults. You'll evolve our AWS infrastructure, CI systems, and developer tooling as Babylist grows across e-commerce, registry, health, media, and mobile. You'll share the team's core SRE responsibilities and bring particular depth in security engineering, leading security improvements alongside reliability, developer experience, and platform initiatives.
Who You Are
Strong software engineering skills
— you've shipped and operated production-quality tools or services, with tests, code review, and maintainable interfaces
Experience building security into production systems
— you've personally designed, implemented, and operated controls for access, workload identity, secrets, or network isolation
Deep hands-on Terraform expertise
— you own IaC, not just contribute to it
Proven AWS experience
at scale — EKS, RDS, cloud networking, DNS, CDNs, load balancers — you know the gotchas
Experienced operating Kubernetes in production
— you've debugged the hard stuff, not just deployed the easy stuff
Comfortable designing and improving CI/CD systems
— CircleCI, GitHub Actions, or similar; you care about developer velocity, not just pipeline uptime
Strong observability instincts
— Datadog, Sentry, PagerDuty, Cronitor — you build alerting that's actionable, not noisy
Experienced with on-call and incident management
— you've run the post-mortems and actually changed things afterward
Comfortable supporting developers across local, staging, and production
— you're a resource, not a gatekeeper
You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
How You Will Make An Impact
Infrastructure ownership
— manage and evolve our AWS environment using Terraform, keeping EKS clusters, databases, and core services current, performant, and secure
Software and automation
— ship tested tools and services with runbooks and self-service workflows that other engineers can adopt and operate
Secure infrastructure defaults
— build versioned, tested Terraform modules for least-privilege access, secrets, and workload isolation, with automated checks for configuration drift
CI/CD reliability
— keep delivery fast and dependable across Engineering, integrating dependency and container scanning, secret detection, and short-lived deployment credentials
Developer support
— be the person engineers turn to when environments break; unblock them fast across local, staging, and production
Monitoring & alerting standards
— define service-level objectives (SLOs) and actionable alerting with engineering teams, using incident trends to prioritize reliability improvements
Recovery readiness
— validate backups, restore procedures, and failover paths through regular recovery tests
Incident response
— lead or support incident response, drive post-incident reviews, and close the loop so the same thing doesn't happen twice
Platform strategy
— shape our long-term infrastructure roadmap and lead cross-team initiatives from design through rollout, adoption, and ongoing operation, mentoring engineers along the way
Why This Role
Platform is the team every engineering team depends on — your work has outsized leverage across the entire product org, not just one area
The infrastructure is solid and actively evolving — you'll shape how reliability and security are built into the platform as it grows
This is a staff-level role with real cross-team visibility — you'll influence how Babylist engineers build and ship, not just keep the lights on
You'll work on systems that support millions of families at a high-stakes life moment — the scale is real and the product context makes the reliability work matter
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$226,673 to $271,991 + target 20% annual bonus and competitive equity
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: Remote - Global (Eastern Time Zone)
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As Operations Analyst for Market Data, you will be responsible for managing the data licensing, usage reporting and entitlements that underpin Alpaca’s market data product, keeping us compliant with all of our data sources while we deliver market data to millions of users.
After successful and rapid growth with our Trading API and Broker API, Alpaca is now building out our market data product. The team is rapidly growing, and we work with a growing number of exchange groups and data providers, as well as brokers and partners who redistribute our data to their own customers.
We’re looking for someone highly organized and detail-oriented to own the operational backbone of our market data business. You’ll work closely with our data sources and broker/partner customers, as well as internal teams across market data, sales, legal, finance and engineering.
Things You Get To Do:
Manage new data licenses and renewals with all of our data sources, including exchange groups and other data providers
Track license terms, renewal dates and obligations so that nothing lapses
Prepare and submit accurate, on-time monthly usage reporting for each data feed to each of our data sources
Monitor the licensing of brokers/partners redistributing our data, maintaining current evidence of distribution licensing/authorization for each one
Enable and disable data feeds for broker/partner customers in line with their licensing and contracts
Respond to data source audits and inquiries, keeping our licensing records and documentation complete and up to date
Identify opportunities to improve and automate our licensing, reporting and entitlement processes
Assist with customer support queries regarding data feeds or licensing
Who You Are (Must-Haves):
2+ years of experience in operations, ideally in market data administration, data licensing or vendor management within financial services
Excellent communication and collaboration skills
Highly organized, able to manage many recurring deadlines across multiple counterparties
Ability to read and interpret contract and licensing terms
Strong Excel/Google Sheets skills
Exceptional attention to detail and accuracy
Who You Might Be (Nice-to-Haves):
Familiarity with exchange market data policies and usage reporting (e.g. NYSE, Nasdaq, Cboe, OPRA, CTA/UTP)
Experience with market data inventory and usage reporting tools
SQL or scripting experience to help automate reporting
Experience or understanding of financial markets
Experience working in a fast-paced environment and able to self-manage
Comfortable working remotely
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
I’ve never heard of PointClickCare. What do you do?
We’re a cloud-based software provider for the senior care market in North America. But we’re also the industry leaders in terms of growth potential and our expansion into new markets of Senior Care. We all know someone who has aging parents or grandparents. Our technology is helping to improve the quality of care for the additional 58 Million Seniors that will reside in North America over the next 16 years.
So what does a Software Developer at PointClickCare do?
You don’t just get stuck in the usual Enterprise Software world here. We work with Sensors, API’s, 3rd parties, mobile apps, hybrid apps, and other cool technologies for Full Stack Developers to work on. We operate in an Agile SW Development environment, and we’re continuing to invest heavily in R&D.
What does a typical day look like for a SW Developer?
· The majority of your day would be spent working with a cross-functional team of developers, business analysts, and quality analysts to specify, design, develop, test, and implement software. They’re all great people to work with. Trust me.
· You’d also spend some time in the design and development in all tiers of web application, including front and back end design, database design, and unit testing.
· We’re huge on professional development, and so there’s always a training class, hackathon, or an internal course being offered.
· Time permitting, debate Star Wars versus Star Trek.
· Have a look at a video by our Engineering department: https://www.youtube.com/watch?v=BeeSn3lzkwc&list=PLwERWsJLXEnEz9j8IwqjUWfqCzQ1SbvGL&index=7
What does the growth potential look like?
· Many of our open jobs in Engineering are filled with internal employees. A SW Developer will typically progress to an Intermediate Software Engineer. There are also opportunities to move into other departments depending on your areas of interest.
· Even if you’re not looking to change jobs, we offer free training on new SW technologies, project management, agile training, leading others, and improving your public speaking / presentation skills to name a few.
What qualifications do you look for?
· Ideally we’re looking for someone with knowledge or experience with J2EE, MVC, JSP, SERVLETS, XML, SPRING, OOP, JavaScript/CSS/DOM, and someone with a strong grasp of W3C HTML standards. If this sounds like you, you sound like a great fit!!
· We also really like candidates that have a good understanding of Enterprise Design patterns.
· Bonus points if you have hands-on experience with relational databases or react.
· For the education requirements, we’re looking to hire someone with a Degree in Computer/Software Engineering.
#LI-AJ1
#Li-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $81,900-102,400 (not overtime eligible) + bonus + benefits.Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Massachusetts
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
We are currently seeking the newest innovator to join our dynamic Customer Service team as
Field Service Technician (DMST) located in the Franklin, Milford, Foxborough MA metro area.
*All candidates must be able to work coverage in the greater Franklin, Milford, Foxborough MA metro and surrounding areas.
In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home.
Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect.
- Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
- Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
- Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
- Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
- Immediately and accurately process paperwork and perform data entry upon completion of each job.
- Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
- Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).
Qualifications and Requirements:
- Minimum 1 year experience in a technical role (Appliance repair preferred).
- Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
- Experience in the use of tools, and diagnostic test equipment.
- Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
- Valid Driver’s license in good standing.
- Ability to obtain appropriate EPA Certification.
- Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.
#LI-DB1
Recruiting Range
$28
—
$32.50 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: New York or Remote (US); South America; Europe
Workplace: Remote
ABOUT INJECTIVE LABS
Injective Labs is trailblazing a new dawn for Web3 enabled finance. We are the core contributors to Injective, one of the fastest growing blockchains in the industry.
Injective provides an interoperable smart contracts platform that is optimized for building decentralized finance applications. Interoperability is at the core of Injective, which is natively integrated with chains such as Ethereum, Cosmos and Solana. Developers can rapidly launch premier financial applications suited for mass adoption using Injective’s infrastructure and specialized DeFi primitives such as the world’s first fully on-chain order book.
Our team has decades of experience spearheading the largest financial institutions and tech organizations. Injective is incubated by Binance and is backed by leading firms such as Jump Crypto, Pantera and Mark Cuban.
ABOUT THE ROLE
We are looking for an accomplished Chain Engineer with a security focus to join our existing highly-skilled global protocol team. You will build and harden the core of the Injective chain, making sure every module, upgrade and integration is safe before it reaches mainnet. You'll work alongside protocol engineers from spec to release, reviewing designs for attack vectors, auditing native chain code and EVM contracts, and building the tooling that keeps the chain secure over time. We're looking for someone who can work autonomously, has a hacker mentality, and thinks like an attacker while building like an engineer.
If you're an autonomous engineer with a strong security mindset who enjoys working with a high degree of ownership, and you're looking to protect and strengthen the financial infrastructure of one of the fastest growing blockchains, this role is for you.
RESPONSIBILITIES:
- Execute internal security audits of Injective's Cosmos-SDK modules, including the decentralized orderbook, trade execution coordinator, order matcher, and Layer-2 execution environment
- Review and audit EVM smart contracts, EVM integrations, and cross-chain bridge and IBC components
- Partner with senior protocol engineers to build security into new chain features from day one, threat-modeling both technical and economic risks (e.g. oracle manipulation, MEV, liquidation and market-manipulation attacks)
- Build, maintain, and test hardened core components of the chain (consensus, state management, financial infrastructure), and fix vulnerabilities directly in the codebase
- Develop security tooling such as fuzzers, invariant and property-based tests, static analysis, and on-chain monitoring and alerting
- Review chain upgrades and pull requests with a focus on determinism, consensus safety, denial-of-service vectors, and state-machine correctness
- Write clear, high-quality security reports, both internal and public, and coordinate with external auditors, bug bounty researchers, and partners on findings and disclosure
- Take part in incident response, and drive post-mortems and remediation when issues arise
- Research and track the latest blockchain exploits and security developments, and share learnings with the wider team
WHO YOU ARE:
- Minimum of 3 years' experience as a Blockchain Engineer, with a significant focus on security
- 5+ years of experience in software security
- Hands-on experience auditing (internally or externally) DeFi protocols or blockchain core code, with findings you can speak to
- Solid understanding and proficiency of Golang and/or Solidity
- Strong knowledge of Go idioms, libraries, and parallel processing, plus the security pitfalls common in Go and Cosmos-SDK chains (non-determinism, panics, unbounded iteration, gas and DoS issues)
- Strong knowledge of blockchain, DeFi & DEX concepts, consensus mechanisms, CosmWasm contract platform
- Solid understanding of cryptography primitives, including digital signatures and the hash algorithms used by Ethereum and Cosmos
- Ability to write clear security reports and explain risk to both technical and non-technical team members
NICE TO HAVES:
- A track record in bug bounties, CTFs, or published audits and CVEs
- Experience with fuzzing and formal verification tools
- Prior experience working in trading or at an exchange
- Knowledge of financial instruments and markets
WHY WORK WITH US?
- Competitive salary and INJ token award
- Remote-friendly work environment with flexible hours.
- Unlimited PTO
- Equipment
- Home Office Stipend
- Opportunity to work on cutting-edge blockchain technology in the finance industry.
- Collaborative team culture with opportunities for professional growth and development
- Global team meetups
As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
We will only contact candidates using emails from the @injectivelabs.org http://injectivelabs.org domain. If you are approached by any other account or domain regarding this position, it was not sent by us. Please stay cautious and report any suspicious communication.
Location: San Francisco Bay Area, CA
Workplace: Hybrid
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
ABOUT THE ROLE
Reporting to the COO, the VP of Finance will serve as the senior financial executive responsible for the full spectrum of corporate finance, including FP&A, accounting, strategic planning, board reporting, and IPO-readiness. You will manage a high-performing finance team, build the systems and processes that support a scaling infrastructure as a service business, and act as a trusted advisor to leaders across the organization.
This is a high-ownership role for a builder who is equally comfortable in the boardroom and in the details. A successful hire will be able to turn complex business data into clear strategic guidance and scale a lean finance function without losing rigor by leveraging the latest technology available.
There is not currently a CFO in place, so there is also potential room for growth into that role for high performers.
WHAT YOU'LL DO
Financial Planning & Strategy
- Serve as a strategic thought partner to the COO and CEO — bringing a financial lens to company-level decisions on market positioning, competitive strategy, pricing, geographic expansion, and capital allocation
- Co-own the company’s long-range strategic plan alongside executive leadership, shaping not just the financial expression of strategy but the strategy itself
- Identify the financial and operational levers that drive sustainable growth, and advocate for resource allocation decisions that reflect Teleport’s most important strategic bets
- Own the annual planning and quarterly forecasting cycles, delivering accurate, driver-based financial models across revenue, cost, and headcount
- Lead scenario analysis and sensitivity modeling to pressure-test strategic options and support key investment decisions
- Translate financial data into clear, actionable insights for the COO, CEO, and Board of Directors by connecting day-to-day performance to long-term strategic goals
Accounting & Controls
- Oversee all accounting operations including monthly close, revenue recognition (ASC 606), and financial statement preparation
- Maintain and strengthen internal controls, ensuring compliance with US GAAP and audit readiness
- Manage relationships with external auditors and tax advisors
Board & Investor Reporting
- Prepare board-level financial packages, investor updates, and management reporting with clarity and precision
- Support fundraising, debt financing, and M&A diligence processes as needed
- Develop the financial narrative for investors and analysts, underpinned by robust SaaS metrics
Business Partnering
- Partner closely with Sales, Product, Engineering, and People leaders to drive financial accountability across the business
- Own financial metrics and provide regular performance analyses
- Support revenue operations, pricing strategy, and go-to-market financial planning
Team & Systems Leadership
- Lead, mentor, and scale a high-performing finance team including FP&A, accounting, and revenue operations
- Drive the selection, implementation, and optimization of financial systems and tools (ERP, FP&A platforms, billing infrastructure)
- Build scalable, automated financial processes that support rapid growth and eventual public-company readiness
- Champion and model the use of AI and modern technology tools — actively embedding automation, AI-assisted analysis, and intelligent workflows into finance operations to move faster, reduce manual work, and raise the quality of output
- Set the standard for technology fluency on the finance team: encourage experimentation with tools like Claude and other AI systems for modeling, reporting, and documentation, and create space for the team to share what works
WORKING AT TELEPORT IN THE AGE OF MODERN TECHNOLOGY
At Teleport, using the best available tools and systems isn’t a nice-to-have — it’s part of how we work. We expect every Teleporter to actively adopt modern technology to do their job better: move faster, think harder, and produce work they’re proud of. That means embracing automation, better documentation systems, analytics, and tools like Claude regularly, bringing technology into your problem-solving, and sharing what works with your team.
WHAT WE'RE LOOKING FOR
- 18+ years of progressive financial leadership experience, with significant time as VP of Finance, CFO, or equivalent senior finance executive
- Proven record of success at a high-growth B2B Cybersecurity, SaaS or infrastructure technology company in Series D/E/F stages with over $200mln in ARR
- Strong command of GAAP accounting, SaaS financial metrics, financial controls, and audit processes
- Demonstrated experience supporting a company through key inflection points — Series C+, late-stage private, or IPO preparation
- Outstanding communication skills — able to present complex financial matters to executive teams, boards, and investors with confidence and clarity
- Proven ability to build and lead high-performing, geographically distributed finance teams
- Hands-on experience evaluating, selecting, and scaling financial systems (NetSuite, Workday, Adaptive Insights, or comparable platforms)
- Collaborative, data-driven decision-maker who thrives in a fast-moving, distributed environment
- Ability to be in-person in our HQ in Oakland, CA, a few times a week for in-person collaboration with the executive team.
NICE TO HAVE
- CPA, CFA, or MBA from a leading program
- Experience taking a company through late stage private funding stages and IPO
- Open-source or developer-tools experience.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: New York or Remote (US); South America; Europe
Workplace: Remote
ABOUT INJECTIVE LABS
Injective Labs is trailblazing a new dawn for Web3 enabled finance. We are the core contributors to Injective, one of the fastest growing blockchains in the industry.
Injective provides an interoperable smart contracts platform that is optimized for building decentralized finance applications. Interoperability is at the core of Injective, which is natively integrated with chains such as Ethereum, Cosmos and Solana. Developers can rapidly launch premier financial applications suited for mass adoption using Injective’s infrastructure and specialized DeFi primitives such as the world’s first fully on-chain order book.
Our team has decades of experience spearheading the largest financial institutions and tech organizations. Injective is incubated by Binance and is backed by leading firms such as Jump Crypto, Pantera and Mark Cuban.
ABOUT THE ROLE
We are looking for an accomplished DeFi Protocol Engineer with a strong background in financial systems who can fit into an existing highly skilled global dev team. Your role is to work closely with the protocol team to brainstorm, write specs, implement, and test chain features for our Injective DeFi modules, bringing real-world trading and exchange expertise to how they are designed. You also have the freedom to detect and take ownership to improve chain performance and scalability via kvstore optimization, processing logic, and the order matching engine.
If you're an autonomous engineer with strong financial experience who enjoys working with a high degree of ownership, and you're looking to make a real impact on one of the fastest-growing blockchains, this role is for you.
RESPONSIBILITIES:
- Build, maintain, and test core components on our Cosmos-SDK protocol, including our decentralized orderbook, trade execution coordinator, order matcher, and Layer-2 execution environment
- Design and implement financial primitives on-chain (derivatives, margining, liquidations, pricing and risk logic), translating proven TradFi practices into robust protocol features
- Develop and optimize core components of the Injective blockchain (consensus, state management, financial infrastructure and applications)
- Take end-to-end ownership of features, from requirement gathering and specs through architecture, implementation, testing and deployment
- Write open-source Golang clients that allow users to interact directly with our protocol and smart contracts
- Contribute to the research and development of new blockchain features and technologies
- Work closely with cross-functional teams, including front-end developers, back-end developers, and quality assurance engineers, to deliver comprehensive blockchain solutions
- Collaborate with external partners and open-source communities to enhance our blockchain ecosystem
WHO YOU ARE:
- Minimum of 3 years’ experience as a Blockchain Engineer
- Strong prior experience in finance, ideally building trading systems, exchanges, or algo trading/derivatives platforms at a bank, trading firm, or exchange
- Track record of building large, complex, and performant distributed systems in production
- Worked on at least two production Golang codebases that are reasonably large and performant
- Strong knowledge of Go idioms, libraries, and parallel processing
- Strong knowledge of blockchain, DeFi & DEX concepts, consensus mechanisms, CosmWasm contract platform
- Strong knowledge of CS fundamentals such as data structures and API design
- Self-driven and comfortable owning problems end-to-end with minimal oversight
- Ability to communicate technical concepts with other technical and non-technical team members
NICE TO HAVES:
- Experience with Cosmos-SDK/Tendermint
- Deep knowledge of financial instruments and markets (derivatives, credit, perpetuals, options)
- Experience with low-latency or high-throughput trading infrastructure
- Experience with cryptography libraries, including digital signatures and hash algorithms used by Ethereum and Cosmos
- Experience with key-value databases, especially ones used by cosmos-sdk
- Experience with Ethereum/Solidity
WHY WORK WITH US?
- Competitive salary and INJ token award
- Remote-friendly work environment with flexible hours
- Unlimited PTO
- Equipment
- Home Office Stipend
- Opportunity to work on cutting-edge blockchain technology in the finance industry
- Collaborative team culture with opportunities for professional growth and development
- Global team meetups
As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
We will only contact candidates using emails from the @injectivelabs.org http://injectivelabs.org domain. If you are approached by any other account or domain regarding this position, it was not sent by us. Please stay cautious and report any suspicious communication.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken’s Core Infrastructure Engineering team builds and operates the shared data systems behind critical production services. Our estate spans on-premises and cloud infrastructure, with MariaDB at its centre and Kafka, Redis and Elasticsearch across the wider platform.
We’re hiring a Principal Database Engineer to bring long-term experience and technical judgment to this estate. You’ll assess it, set the goals and direction, and work hands-on with the team to deliver measurable improvements. This is an individual contributor role with influence across teams and several quarters of work.
THE OPPORTUNITY
- Review the estate against business needs and production evidence. Judge reliability, scale, cost and operational complexity, identifying what should be preserved and where investment or simplification would make a difference.
- Define the target architecture and measurable goals. Agree a prioritised roadmap with engineering leads and dependent teams, explaining the trade-offs and sequencing work around delivery risks.
- Execute that roadmap with the team through design, implementation and adoption. Stay personally involved in difficult migrations and scaling decisions, with representative benchmarks, data-integrity checks and credible cutover and rollback plans. Adapt the plan as evidence changes and verify the results in production before calling the work complete.
- Investigate difficult MariaDB failures and performance limits through the engine, storage and application behaviour. Improve fleet reliability through useful observability, safer changes and tested backup, restore and disaster recovery procedures. Set recovery objectives with service owners and prove them through exercises.
- Build and maintain production software for database provisioning, upgrades and routine maintenance. Make self-service workflows safe and auditable, incorporating access controls and change evidence with Security and Compliance.
- Work with application teams on schemas, transaction boundaries, queries and data-store choices. Make the operational consequences clear and resolve dependencies that span teams.
- Mentor engineers across the team through design reviews, pairing and incident analysis. Help them deepen their database expertise and take ownership of technical decisions.
- Participate in on-call and incident response, leaving clear operational ownership and following through on lessons from production.
WHAT YOU BRING
- 8+ years operating and evolving production database estates at scale. You have assessed inherited systems, set technical direction and delivered improvements with engineering teams, and can explain how those decisions held up over time.
- Strong understanding of high availability, replication and distributed database failure modes. You can explain consistency and availability trade-offs and reason about transaction boundaries and reliable event delivery, including transactional outbox patterns.
- Deep, recent hands-on MariaDB expertise, including InnoDB, MVCC and transaction isolation, locking, query optimisation, binary logs and MariaDB GTID replication. You can explain the mechanisms and diagnostic evidence behind your decisions.
- Personal ownership of MariaDB incident diagnosis, performance tuning and tested restore or point-in-time recovery. You can explain what you did, how you established data integrity and what remained uncertain.
- Strong software engineering skills in Python, Go, Rust or a comparable language. You have personally built and maintained production software or automation for database workflows such as provisioning, failover, online schema changes and self-service operations, using version control, code review and delivery pipelines, with tested failure handling.
- Strong low-level Linux, Kernel, storage and networking fundamentals, with the ability to investigate problems beyond the database process.
- Clear written technical judgment and demonstrated delivery across teams without reporting-line authority. You help stakeholders make sound database design and lifecycle decisions, and develop experienced engineers through shared delivery.
NICE TO HAVES
- Experience operating databases in containerised, hybrid on-premises/cloud or multi-region environments. Familiarity with Kubernetes, infrastructure as code or GitOps, including their operational trade-offs.
- Experience with database proxies or load-balancing layers (MaxScale, HAProxy, ProxySQL, or similar).
- Experience with PostgreSQL, Vitess, TiDB, ScyllaDB, ClickHouse or internal database platforms; operational knowledge of Kafka, Redis/Valkey or Elasticsearch/OpenSearch.
- Experience in regulated environments or contributions to database engines, operators and other infrastructure software.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker is building a Training practice to accelerate customer onboarding and adoption, and help them realize measurable value from Docker’s AI Governance products. As Senior Manager, Training you will own learning journey design, operations and outcomes.
This is a founding role. You will start as an individual contributor, personally building the first learning paths and standing up the platform, and you will grow into leading a team as the Training function scales.
This is a high-visibility role within our Professional Services organization and works directly with leadership in Professional Services, Technical Account Management and Onboarding Specialists. You’ll define how new customers learn to implement Docker in their first weeks and months, developing user and administrator self-led journeys and instructor-led workshops. You’ll prove Training impact with data tied to onboarding, implementation and adoption milestones, and the value customers realize.
You will build on a modern learning stack anchored on Skilljar and Instruqt. You will make AI a core part of how customers are implemented, using agents to produce content, coach learners, and run learning operations.
RESPONSIBILITIES
- Own the training journey for customer implementation training, focused on admins, IT, security, DevOps teams and non-developer teams adopting Docker Sandboxes and AI governance products.
- Own the learning technology stack built on Skilljar and Instruqt, including catalog and learning-path structure and authoring workflows
- Build hands-on: author the first implementation paths, labs, and assessments, and configure and administer Skilljar and Instruqt.
- Design the training practice to be AI-native using built in features from Skiljar and Instruqt and support from Professional Services engineers: agents draft courses, lab guides, and assessments from product docs, release notes, and engineering changes, and flag stale content, with an SME review gate for technical accuracy before anything is published.
- Establish repeatable curriculum standards: implementation path templates, hands-on lab patterns, assessment and badging criteria, content review and refresh cycles and web-based customer journeys.
- Partner with technical subject-matter experts within Professional Services to build content, and support them on authoring in Instruqt.
- Use AI agents, vendors, contractors, and SMEs as leverage to scale output ahead of headcount.
- Define team model: roles, sequencing, and the business case for first hires.
- Ensure learner data practices meet Docker’s privacy, security, and vendor review standards, including PII minimization and DPA requirements for training platforms and any AI models that process learner data.
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
- 10+ years in technical training, customer education, or enablement leadership at a SaaS/infrastructure company, including 5+ years leading programs or teams, with a record of building a function from the ground up.
- Comfortable as a hands-on builder and sole practitioner, with the ability to hire and lead a team as the function grows.
- Demonstrated ability to influence senior stakeholders and technical contributors and drive alignment without formal authority.
- Hands-on experience with an enterprise LMS (Skilljar preferred) and learner journey design.
- Experience building and running customer implementation, onboarding, or education programs, including instructional design, hands-on labs, and certification or badging.
- Experience with AI/ML and agentic AI concepts, and the ability to build training for AI workloads in enterprise environments.
- Proven record of measuring training impact, using implementation completion, adoption, and business metrics, including retention, expansion, and revenue contribution, to show ROI to executives.
PREFERRED
- Hands-on experience applying AI and LLM tools to content production, learner support, or learning operations, with clear human review and quality controls.
- Experience building agent-based or MCP-integrated learning and documentation experiences, including AI lab coaching and automated assessment.
- Experience managing vendors and platform engagements, including professional services partners and internal engineering dependencies.
BONUS
- Strong technical credibility in containerization, container and software supply chain security, and enterprise IT and identity environments, with the ability to evaluate content quality alongside engineers.
- Experience linking customer education to implementation completion, retention, and time-to-value metrics in a customer success or CRM platform.
- Experience unifying documentation and learning platforms into a single SSO-authenticated learner experience.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Onboard to Docker’s mission, values, and operating model.
- Deeply familiarize yourself with our product portfolio, customers, and the current customer implementation journey, including provisioning, implementation engagements, and handoffs.
- Build strong partnerships with Professional Services leaders, along with Skilljar, Instruqt, and vendor professional services contacts.
- Plug into the team’s rhythm of business (standups, reviews, shadow customer implementation engagements).
FIRST 90 DAYS
You will be supported in the first 90 days by Professional Services SMEs, vendor professional services teams, and contractors.
- Define the customer implementation training strategy, charter, and operating model, including audiences, intake and prioritization, and success metrics.
- Launch a baseline analytics view of implementation milestone completion, badging, and adoption for executive reporting.
- Ship the first priority implementation paths with hands-on labs, and establish a badging framework.
- Pilot an AI-assisted content workflow with an SME review gate, and define the AI governance model for learner data and generated content.
ONE-YEAR OUTLOOK
- A proven, data-backed Training practice with first hire(s) in place or approved and a defined team roadmap.
- AI agents handle the majority of content drafting, refresh detection, and reporting, so a lean practice can scale ahead of headcount, with an AI lab coach and personalized implementation paths live for customers.
- Measurable improvement in implementation completion, on-time provisioning, and time-to-value, with training demonstrably linked to adoption, retention, expansion, and revenue contribution.
- New product capabilities launch with implementation training and labs ready on day one, and continuous improvement is institutionalized through learner analytics and customer feedback.
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$179,149 - CA$255,927 base
United States: $131,495 - $187,850 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
seniorNew York, NY, United States
УдалённоRemote (Canada); U.S. (Remote)
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УдалённоUnited States (Remote); Your practice has a proven track record of building trust quickly with client teams, providing clear client communications, and working asynchronously across multiple time zones in North America and Europe
Tucson, Arizona
ГибридLima, Peru; Optimize campaigns for delivery across time zones, devices, and customer preferences
ГибридBogotá, Colombia; Optimize campaigns for delivery across time zones, devices, and customer preferences
География найма не уточнена
География найма не уточнена
United States
УдалённоLocation: Remote - Global (Eastern Time Zone)
ГибридMississauga, Ontario
Massachusetts
УдалённоNew York or Remote (US); South America; Europe
ГибридSan Francisco Bay Area, CA
УдалённоNew York or Remote (US); South America; Europe
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance