Location: Larnaca, Cyprus
This is an onsite role, and we're seeking someone who will work directly from the client's office in Nicosia.
Relocation conditions:
A 2,000-euro relocation bonus (3,000 euros if relocating with family).
Collaborate with Scrum teams, platform, and security departments to design, build, and maintain CI CD pipelines supporting continuous delivery
Guide and support development teams in adopting cloud native, container based, and DevOps best practices across multiple projects
Build, operate, and optimize secure Azure based infrastructure supporting production workloads
Manage and support Kubernetes based platforms, ensuring stability, scalability, and governance
Ensure effective monitoring, alerting, and overall system health across production environments
Support secure delivery of publicly facing web and mobile applications through automated pipelines
Contribute to proof of concepts and continuous improvements by exploring new technologies and approaches
Act as a proactive team member working across multiple teams and stakeholders with clear and effective communication
Strong experience designing, operating, and supporting cloud infrastructure on Microsoft Azure
Hands on experience with CI CD tools such as Azure DevOps, GitHub Actions, or GitLab CI
Experience with container technologies including Docker, container registries, and Kubernetes orchestration platforms
Experience using Helm for Kubernetes application deployment
Experience deploying secure web and mobile applications through automated delivery pipelines
Basic programming or scripting experience with Python, Go, Bash, and Git
Experience with Infrastructure as Code tools such as Terraform, Bicep, Pulumi, Ansible, or CloudFormation
Experience with package and dependency management tools such as npm, Maven, Gradle, or Swift Package Manager
Experience supporting internal development and DevOps platforms such as repository managers, Kubernetes management tools, and security or quality scanning solutions
Strong written and spoken English communication skills
Experience with mobile SDLC and mobile application distribution consoles
Experience with security and code quality scanning tools such as Nexus, JFrog, Aqua Security, SonarQube, or similar platforms
Experience with Kubernetes cluster management platforms such as Rancher
Experience supporting AI enabled workloads or platforms
Experience working in regulated or high availability environments
Larnaca, Cyprus; Relocation conditions:; A 2,000-euro relocation bonus (3,000 euros if relocating with family)
Location: India
Workplace: Remote
ClickHouse is the open-source, real-time analytical database behind a lot of today's AI. More than 4,000 companies build on ClickHouse, including Anthropic, OpenAI, Tesla and Meta.
As a Consulting Engineer, you're the hands-on engineer on our customers' most important projects. When a customer needs to migrate, integrate, or prove ClickHouse on a real workload, you work in the build alongside their engineers: you design it, build it, test it and hand it over.
You'll work on a broad mix of projects for customers across India, from moving large workloads off other databases to building new real-time analytics on ClickHouse. Each one is scoped with clear goals from the start, so you know what success looks like and can get stuck in. It's a fast way to build deep experience across lots of different data problems.
The consulting function at ClickHouse is less than a year old, so you'll help shape how ClickHouse delivers this work as the team grows. Between projects you take cases alongside support engineers, which keeps you close to day-to-day support.
WHAT YOU'LL DO
- Turn customer goals into a scoped project with measurable success criteria, sizing and a timeline
- Design a target architecture and prove it against the customer's own data: schema and engine design, capacity and sizing, proofs of concept
- Do the build: implementation, pipelines and integrations, migration execution, tooling and automation
- Measure it before it matters, with benchmarking, load and functional testing, then support the cutover
- Tune what production reveals, then hand over with an engagement report and knowledge transfer, so the customer's team can run it without you
- Take L1 to L3 cases alongside support engineers when you're between projects
- Feed what you see in the field back to Product and Engineering, and turn your work into reference architectures, knowledge base articles and blog posts
- Work in a constant feedback loop with the Pre-sales team to ensure that the demos and POCs they present are credible when you put them into production
WHAT YOU'LL BRING
- 5+ years delivering hands-on technical work for customers, whether your title was consultant, professional services, solutions architect, senior support, SRE or something else
- Real depth in databases, whether analytical, transactional or relational
- Hands-on SQL. You regularly write complex queries from scratch, and tune and debug them yourself
- You've owned implementations, migrations or POCs for external customers from start to finish
- Hands-on cloud experience (AWS, GCP and/or Azure)
- You've deployed and run workloads on Kubernetes yourself
- You've run distributed systems, such as distributed databases, in production
- You give precise technical answers and explain them clearly
- Fluent English
NICE TO HAVE
- Experience with ClickHouse
- Migrating analytical workloads from systems such as PostgreSQL, Snowflake, BigQuery or Elastic
- Terraform
- Data pipelines and streaming, such as Kafka, Kinesis, Spark or Debezium
- Python, Bash or Go
- Involvement in open source, as a user, contributor or community member
GOOD TO KNOW
- This role is remote in India
- Travel to customer sites is part of the job, up to 35% of your time, depending on the project: some need none, others weekly visits
- You'll join our India Support Services team, alongside Support Engineers and TAM Architects
- You'll be part of the on-call rotation, about one week a quarter, with time off in lieu if you're paged at a weekend
HOW WE HIRE
- A 30-minute call with our recruiter
- A conversation with the hiring manager
- A take-home exercise, designed to take three to four hours, with three working days to complete it
- A 90-minute technical interview with the team: you'll walk us through your take-home, then join a working session where you write and tune SQL live
- A final conversation with our VP of Support Services
- References, then an offer
The working session is without AI tools, so make sure you're comfortable writing queries from scratch. Download open-source ClickHouse and practise: it's free, easy to install, and great preparation.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location:
Calgary, Alberta
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco
Workplace: OnSite
At Perplexity, we're changing how the world finds answers. In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to transform knowledge into action, and behind all of that sits the technology infrastructure that keeps a fast-moving company running.
We're looking for an IT Engineer who wants to do more than keep the lights on. This is an early, high-impact role where you'll build the systems and automations that let our team move even faster. You won't just respond to tickets or manual tasks.. You'll figure out how to make them disappear. We give our IT team the same AI tools we build for everyone else, and we expect you to use them.
This role is based hybrid at our San Francisco office.
WHAT YOU’LL DO:
- Use Perplexity's own Computer product to build AI automations, custom skills, and IT workflows that take repetitive work off your plate.
- Automate the management of users and devices so IT is as hands-off as possible.
- Enable Self Service and help other departments automate their processes as well.
- Manage and optimize corporate software systems.
- Roll out and enforce strong security policies.
- Lead IT projects across endpoint management, IAM and the IT backend
QUALIFICATIONS:
- 7+ years of hands-on IT systems administration experience.
- Strong skills in macOS and Google Workspace.
- Hands-on expertise administering and automating Okta, including securing access with strong auth policies and end‑to‑end user lifecycle automation using Okta Workflows; scripting experience with Bash or Python is highly preferred.
- Sharp troubleshooting instincts across MDM, Okta and common SaaS applications.
- A solid grasp of cybersecurity fundamentals, including IAM, RBAC, least privilege and encryption.
- Experience managing a ticketing system, including ITIL Problem Management and creating and monitoring of SLAs.
- A track record of leading IT projects from upgrade to rollout with minimum supervision.
- Clear communication and a genuine interest in automating away busywork.
Location: San Francisco
Workplace: OnSite
At Perplexity, we're changing how the world finds answers. In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to transform knowledge into action, and behind all of that sits the technology infrastructure that keeps a fast-moving company running.
We're looking for an IT Engineer who wants to do more than keep the lights on. This is an early, high-impact role where you'll build the systems and automations that let our team move even faster. You won't just respond to tickets or manual tasks.. You'll figure out how to make them disappear. We give our IT team the same AI tools we build for everyone else, and we expect you to use them.
This role is based hybrid at our San Francisco office.
WHAT YOU’LL DO:
- Use Perplexity's own Computer product to build AI automations, custom skills, and IT workflows that take repetitive work off your plate.
- Automate the management of users and devices so IT is as hands-off as possible.
- Enable Self Service and help other departments automate their processes as well.
- Manage and optimize corporate software systems.
- Roll out and enforce strong security policies.
- Lead IT projects across endpoint management, IAM and the IT backend
QUALIFICATIONS:
- 7+ years of hands-on IT systems administration experience.
- Strong skills in macOS and Google Workspace.
- Hands-on expertise administering and automating Okta, including securing access with strong auth policies and end‑to‑end user lifecycle automation using Okta Workflows; scripting experience with Bash or Python is highly preferred.
- Sharp troubleshooting instincts across MDM, Okta and common SaaS applications.
- A solid grasp of cybersecurity fundamentals, including IAM, RBAC, least privilege and encryption.
- Experience managing a ticketing system, including ITIL Problem Management and creating and monitoring of SLAs.
- A track record of leading IT projects from upgrade to rollout with minimum supervision.
- Clear communication and a genuine interest in automating away busywork.
Location: Baku
Workplace: remote
ABOUT YOU
We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.
If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation.
Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model.
Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix.
Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed.
Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle.
During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams.
Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead.
Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift.
Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability.
Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions.
Publish health reports of critical apps periodically.
Qualifications and Skills
4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Experience with platforms that handle payments, e-commerce, SaaS, or gaming workloads is preferred.
Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths.
Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts.
Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs.
Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences.
Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues.
Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity.
Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required.
Nice to Have
Experience in the gaming, payments, or fintech industry — particularly environments where transaction processing, checkout flows, or player-facing services must meet strict uptime requirements.
Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM; exposure to database operations (MySQL, PostgreSQL, Redis, Kafka); and experience with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm).
JIRA Service Management administration experience (workflows, automation rules, SLA timers) or ITIL Foundation certification — practical experience matters more than credentials.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: Salt Lake City, UT
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
PointClickCare builds cloud platforms that power safer, more connected care for millions of patients. As an Intermediate DevOps Engineer, you will design, build, and operate scalable cloud infrastructure and developer platforms that support both application and AI-driven workloads. You are a strong individual contributor who owns complex systems end-to-end, improves reliability and automation, and partners closely with software and data teams to bring services and models into production. You balance delivery and quality, applying DevOps and SRE best practices to improve developer velocity, system reliability, and operational insight.
Who you’ll work with:
You will be part of our growing team of top engineers with the ability to directly impact the success of the organization. You'll be a part of the DevOps team reporting to the DevOps Team Lead and working alongside our other DevOps Engineers. You'll work day to day with the Software Engineering team as well as our IT team.
What you'll be doing day to day:
- Design, implement, and operate cloud-native infrastructure for production workloads.
- Build and maintain CI/CD pipelines for applications and ML systems.
- Develop and manage infrastructure-as-code to ensure consistency, scalability, and repeatability.
- Improve deployment reliability through automation, testing, and rollout strategies.
- Support AI/ML workloads, including model deployment, scaling, and monitoring.
- Integrate AI-assisted tools into DevOps workflows to improve:
- Alert quality and noise reduction
- Incident triage and root-cause analysis
- Capacity planning and performance optimization
- Design and maintain observability solutions using metrics, logs, and traces.
- Participate in on-call rotations and lead incident response for complex issues.
- Continuously improve system resilience through proactive automation.
- Partner with application, platform, and data teams to deliver reliable systems.
- Provide technical guidance and code reviews for devops team members.
- Contribute to architecture discussions and influence technical direction within your domain.
- Document standards, runbooks, and best practices.
- Participate in on-call rotations
What you'll bring:
- Strong Hands-On Expertise
- Ability to own systems from design through production support. Design and setup end to end CI/CD Pipelines.
- Practical understanding of distributed systems and cloud infrastructure.
- Bias toward automation, observability, and operational excellence.
- Growth-Oriented Leadership
- Willingness to mentor and support teammates.
- Comfort collaborating across functions and advocating for better practices.
- Ability to communicate trade-offs clearly and constructively.
- Strong knowledge of containerization and orchestration (Docker, Kubernetes).
- Experience with monitoring and observability tools (Prometheus, Grafana, ELK, Datadog).
- Solid understanding of networking, security principles, and high-availability architectures.
- Strong problem-solving skills and ability to work in complex, distributed environments.
Skills and experience we’re looking for:
Must-haves
- 3-5 years of progressive experience designing and implementing large-scale, automated infrastructure and CI/CD Pipelines
- Strong experience with cloud platforms (AWS, GCP, or Azure).
- Hands-on expertise in:
- cloud-native architectures and microservices.
- Infrastructure as Code (Terraform, IaC 2.0, etc.)
- Containers and Kubernetes
- CI/CD systems (GitHub Actions, GitLab CI, Jenkins, ArgoCD)
- Strong knowledge-level of CI/CD best practices, GitOps workflows and deployment strategies (blue/green, canary)
- Proficiency in scripting or programming (Python, Bash, Go, etc.).
- Demonstrated ability to write custom scripts for deployment, monitoring and system tasks.
- Experience with monitoring, logging, and alerting tools.
- Exposure to AI/ML workloads.
Nice-to-haves
-Experience in healthcare technology or other highly regulated SaaS environments (financial services, government
- Experience with AI-driven monitoring or AIOps tools
- Knowledge of cloud cost optimization strategies.
- Advanced certifications: AWS Certified DevOps Engineer-Professional, Microsoft Certified DevOps Engineer Expert, Certified Kubernetes Administrator (CKA)
- Experience with security automation and DevSecOps practices.
Education
- Advanced certifications: AWS Certified DevOps Engineer-Professional, Microsoft Certified DevOps Engineer Expert, Certified Kubernetes Administrator (CKA)
- Experience with security automation and DevSecOps practices.
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $97,300 - $121,600+ bonus + equity + benefits. The range displayed on each job posting reflects the target for new hire salaries for the position across all USD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Lviv; Kyiv
Workplace: onsite
Ajax Systems — міжнародна технологічна компанія і найбільший у Європі виробник охоронних систем.
Підрозділ System відповідає за створення та розвиток програмної екосистеми Ajax. Команда розробляє та підтримує OS Malevich і Video Management System, будує масштабовану cloud-інфраструктуру та створює клієнтські застосунки для різних платформ, забезпечуючи узгоджену роботу всіх компонентів системи.
У підрозділ System ми шукаємо досвідченого Embedded Engineer, який буде розвивати власну операційну систему Ajax — RTOS Malevich: працювати над системними компонентами, низькорівневим програмуванням, взаємодією з апаратним забезпеченням та оптимізацією роботи пристроїв. Це можливість долучитися до розробки технологічної основи екосистеми Ajax, впливати на архітектуру системи та створювати рішення, від яких залежать надійність і безпека пристроїв мільйонів користувачів.
Вимоги:
досвід розробки комерційних продуктів IoT від 5 років;
досвід написання ПЗ під FreeRTOS, TIrtos, etc або під baremetal;
досвід роботи з процесорами STM32;
знання embedded coding techniques, інтерфейсів (SPI, I2C, UART) та підсистем;
досвід роботи з архітектурою ARM Cortex;
знання мови програмування C;
розуміння операційних систем: досвід програмування у embedded Linux або подібних вбудованих операційних системах (розуміння понять потоків, задач, нам важливий досвід з Real-time operating system);
досвід наладки та валідації складних embedded system та робота з протоколом стеку
Буде плюсом:
досвід програмування RF-модулів та розробки бездротових рішень для низького енергоспоживання;
знання скриптових мов (Python, Bash);
мультизадачність, можливість ефективно і швидко переключатись між різними проектами;
основи електроніки: наші Embedded інженери використовують осцилографи, логічні аналізатори та мультиметри
Обовʼязки:
активна участь у повному циклі розробки ПЗ для embedded: проектування, впровадження, рев’ю коду, документування, тестування та валідація;
бажання і наполегливість знаходити справжнє джерело проблеми, що прийшла як від користувачів, так і від команди QA;
співпраця з інженерами-електриками для перевірки нового обладнання з точки зору software team;
модернізація фреймворка під нові пристрої, участь у релізах ОС Malevich;
робота з високими технічними вимогами до досліджень та розробок нового функціоналу;
участь у прийнятті дизайнерських рішень щодо розробки високопродуктивних та надійних embedded систем;
створення модульних та функціональних тестів
Пропонуємо:
можливість висувати власні ідеї та впливати на продукт і виробництво;
роботу у вмотивованій команді та zero bullshit culture;
конкурентну заробітну плату;
медичне страхування;
корпоративну англійську мову;
комплект системи безпеки Ajax (участь у проєкті бета-тесту — отримання та тестування нових гаджетів до їх релізу).
Ajax Systems — це українська історія успіху, яка виросла в глобальний продукт. Пристроям Ajax довіряють уже понад 4,5 мільйони кінцевих користувачів і 330 тисяч PRO-користувачів у більш ніж 180 країнах. Компанія пропонує комплексні рішення для захисту житлових і комерційних об'єктів різного масштабу. Нині портфоліо Ajax налічує 280 пристроїв для захисту від вторгнення, відеоспостереження, пожежної безпеки та комфорту й автоматизації.
Задачи:
— Развитие Observability & Reliability: поддержка и развитие стека наблюдаемости (Prometheus, Grafana, Loki + Promtail), поддержание SLO-driven алертинга через Alertmanager, отслеживание производительности и стоимости сервисов.
— Поддержка Platform & Infrastructure: управление production Kubernetes кластерами, жизненным циклом контейнеров (Docker), операционные задачи с PostgreSQL, Redis и ClickHouse.
— Мониторинг безопасности (опционально): ужесточение Kubernetes (RBAC, NetworkPolicies, TLS/mTLS), мониторинг аномалий, обеспечение соответствия OWASP.
— CI/CD & Automation: поддержка CI/CD пайплайнов GitLab, внедрение прогрессивной доставки и безопасных стратегий отката, содействие развитию GitOps практик.
Требования:
— Опыт работы DevOps или SRE инженером от 3 лет.
— Глубокие знания Kubernetes и Docker на production.
— Экспертиза в Prometheus, Grafana, Loki и Alertmanager.
— Практический опыт с GitLab CI/CD пайплайнами.
— Уверенное владение Bash скриптами и автоматизацией.
— Понимание управления секретами, TLS/mTLS и secure-by-default операций.
— Отличные навыки устранения неполадок и реагирования на инциденты.
— Желательно: опыт с NestJS/Node.js или TypeScript, знакомство с GitOps (ArgoCD/Flux), Helm, service mesh (Istio/Linkerd), AWS/GCP/Azure, Python или Go для внутренних инструментов.
Условия:
— Конкурентная заработная плата.
— Бюджет на обучение (CKA/CKAD, сертификации Prometheus).
— Полностью удаленная работа, гибкий график с пересечением часовых поясов UTC+1.
— MacBook Pro и необходимое оборудование.
— Оплачиваемый отпуск и поддержка участия в конференциях (DevOpsDays, KubeCon).
УдалённоПолностью удаленная работа, гибкий график с пересечением часовых поясов UTC+1
Задачи:
— Разработка новых сервисов на Python с использованием фреймворков FastAPI/Flask/Django;
— Тестирование и сборка собственного кода, включая unit-тесты и интеграционное тестирование;
— Участие в разработке архитектуры приложения, проектирование масштабируемых систем;
— Разработка Telegram-ботов и мини-приложений с использованием Aiogram;
— Деплой приложений в prod с использованием Docker;
— Работа с очередями задач (Celery, RabbitMQ) для асинхронной обработки;
— Интеграция с хранилищами данных, включая S3 для файлового хранения;
— Оптимизация производительности сложных систем, мониторинг и отладка.
Требования:
— Опыт backend-разработки на Python (FastAPI/Flask/Django) от 3 лет;
— Опыт работы с реляционными БД (PostgreSQL/MySQL) и написания сложных SQL-запросов;
— Понимание веб-технологий (HTTP, REST API, WebSockets);
— Знание Linux, Bash, Git, Docker для CI/CD;
— Опыт с асинхронными задачами и очередями (Celery, RabbitMQ);
— Знакомство с Telegram API и библиотеками вроде Aiogram для ботов;
— Умение работать с объектными хранилищами (S3 или аналогами).
Будет плюсом:
— Знание и опыт с Kubernetes для оркестрации контейнеров;
— Разработка мини-приложений (Telegram Mini Apps) или интеграций с мессенджерами;
— Опыт с NoSQL БД.
Location: Lviv; Kyiv
Workplace: onsite
Ajax Systems, an international tech company and the largest manufacturer of security systems in Europe.
We are looking for a new team member to join our System devisions as a Junior Embedded Engineer.
The System Division develops the Ajax software ecosystem — including OS Malevich, the Video Management System, cloud infrastructure, and client applications. The team ensures the stable operation of all system components as a unified digital platform.
Required skills:
- Excellent knowledge of embedded coding techniques, interfaces (e.g. SPI, I2C, UART, CAN, RS485) and subsystems
- Strong skills in various build systems.
- Excellent knowledge of C programming language
- Understanding of operating systems: embedded developers usually need experience in programming in embedded Linux or similar embedded operating systems
- Good hands-on experience of software engineering fundamentals such as testing, continuous integration, continuous deployment, pull requests and code reviews, source control, work item/issue tracking.
Would be a plus:
- Experience with MCU's, e.g STM, ESP, AVR, NRf etc
- Scripting languages Python, Bash
- Basic electronics: embedded engineers use oscilloscopes, logic analysers, and multimeters for debugging
Responsibility zone:
- Participate in the full embedded software life cycle: design, implementation, code reviews, documentation, testing and validation
- Analysis and systematic problem solving for SW reported issues
- Cooperate with electrical engineers to perform verification of new hardware from software team perspective. Review and provide feedback on the firmware specific aspects of hardware design
- Delivery highly reliable Malevich OS releases
- Work with high-level and technical requirements for research and development new features
- Create unit and functional tests
With us you will enjoy:
- Working with a team of people to build the future of an industry.
- Gain commercial experience with on-site support from experienced team members
- Non-trivial challenges and various specter of interesting tasks.
- A flexible, friendly and collaborative work environment.
- Corporate culture based on common sense.
Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.
Location: New York
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Senior Detection and Response Engineer at Qube Research & Technologies (QRT)
will be tasked with
improving and optimizing our capability to effectively monitor, detect, respond, and remediate security incidents.
You will be part of a global security team, implementing highly automated security operations processes and systems to meet dynamic company growth. You will have an opportunity to design and build systems from scratch, interact with various technologies, influence architecture, decide on specific technologies or tools, and work on cutting edge projects.
As the security team, our top priority is to ensure that our data and assets are safeguarded using controls, which do not disrupt the business, whilst acting as an enabler. We work with many stakeholders at all levels across the business, including IT, Cloud and Engineering.
QRT runs a hybrid technology stack across multiple data centers, extending to various locations across the public cloud. The combination of on-premises and Cloud allows us to achieve performance and low latency requirements, which are important for quantitative and systematic investments.
Your future role within QRT
Monitor and analyse security events and alerts from diverse and disparate data sources to detect threats
Coordinate incident response activities including investigation, containment, remediation, recovery and lessons learnt
Deploy, tune, administer and implement security detection and response solutions, tools, configuration and related processes
Develop high fidelity security detections across our tooling suite
Collaborate with cross-functional teams to improve detection capabilities, including deploying new tools, log ingestion and enrichment, developing detection use cases and playbooks or designing automated response mechanisms
Capable of proactively performing threat intelligence driven hunting
Liaise with external vendors / MSSP / third-party stakeholders as required
Develop strategic objectives to increase the maturity of the Detection and Response function
Your present skillset
Extensive hands-on experience in detection and response within enterprise security environments
Demonstrable experience in creating customized security detection use cases
Demonstrable experience in digital forensics analysis and incident response
Demonstrable experience with building, troubleshooting and optimizing Detection & Response technologies (e.g., SIEM, Threat Intelligence Platform, Automation)
Understanding of different adversary tactics, techniques and procedures
Technical understanding and knowledge of network and operating system fundamentals
Experience working in hybrid environments (public cloud/on-prem) utilising various operating systems
Experience in CI/CD pipeline development and deployment automation would be advantageous
Programming/scripting language skills (e.g., Python, Bash, PowerShell) would be advantageous
Excellent verbal and written communication skills across different organisation stakeholders
Proactive mindset, capable of driving process improvements and automation initiatives
Base salary range for this position is $160,000 to $220,000 per year.
QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.
Location: Sydney
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager operating across all liquid asset classes worldwide. We are a technology- and data-driven organisation applying a scientific approach to investing. By combining data, research, technology and trading expertise, we foster a collaborative culture that enables us to solve complex challenges and deliver high-quality returns for our investors.
Your future role within QRT
We are seeking a motivated and versat
ile
Production Support Engineer to join our Sydney office. This permanent role suits candidates who thrive in fast-paced environments, enjoy supporting multiple technology domains (Trading Tools or Market Access), and are driven by operational excellence and technical innovation.
Key Responsibilities
Production Support (50%)
Provide user and system support across multiple technology streams.
Monitor, maintain and troubleshoot production systems, with a focus on data platforms and trading infrastructure.
Respond to incidents and service requests, diagnosing issues affecting data flows, trading applications and related systems.
Perform daily health checks of trading and data systems before market open.
Manage and maintain static and dynamic databases, including resolving data integrity issues.
Work with development and business teams to resolve pre-trade issues and implement improvements.
Support application releases, including deployment, validation and rollback procedures.
Maintain operational documentation and ensure adherence to internal controls and best practices.
Participate in root cause analysis and collaborate with global teams to resolve complex incidents.
Provide out-of-hours support when required.
Development & Automation (50%)
Develop automation tools to improve operational workflows.
Build scripts and applications for monitoring, alerting, data quality checks and recovery processes.
Contribute to initiatives involving cloud platforms, CI/CD pipelines and system optimisation.
Required Skills & Experience
3+ years’ experience in technical support, ideally within trading or market access environments.
Scripting experience in Python, Bash or PowerShell.
Experience with Windows and Linux administration.
Strong relational database knowledge (SQL Server, PostgreSQL).
Experience supporting trading systems or financial market infrastructure.
Strong analytical, problem-solving and communication skills with a strong sense of ownership.
Preferred Attributes
Interest in supporting diverse technology areas and learning new domains.
Ability to work independently and within global teams.
Proactive approach to automation and process improvement.
Experience with AWS or other cloud platforms.
Exposure to crypto assets or crypto markets.
QRT is an equal opportunity employer. We value diversity and foster an open, respectful environment that supports collaboration, professional growth and a healthy work-life balance.
О РОЛИ
Ищем инженера для развертывания и оптимизации облачной инфраструктуры на AWS. Основной фокус — внедрение принципов GitOps, обеспечение безопасности и создание отказоустойчивых CI/CD конвейеров для международного B2B продукта.
ВАШИ КЛЮЧЕВЫЕ ЗАДАЧИ
— Infrastructure as Code: Развертывание и обслуживание облачной среды AWS с использованием Terraform.
— GitOps: Внедрение методологии GitOps для управления состоянием приложений и инфраструктуры.
— CI/CD: Разработка и поддержка пайплайнов для автоматизированной сборки и тестирования.
— Automation: Автоматизация рутинных процессов развертывания и администрирования.
— Security: Обеспечение и контроль безопасности облачных ресурсов.
ЧТО МЫ ЖДЕМ ОТ ВАС
— Опыт: От 3 лет в ролях DevOps, SRE или Platform Engineer.
— Cloud: Практический опыт работы с сервисами AWS.
— Tools: Уверенное владение Terraform, Kubernetes и Helm.
— OS & Scripting: Глубокие знания Linux и написание скриптов на Bash.
— Networking: Понимание основ TCP/IP, DNS и протоколов HTTP/S.
БУДЕТ ПЛЮСОМ
— Навыки работы с ArgoCD или Flux.
— Опыт с распределенными системами (Kafka, RabbitMQ, Redis Cluster).
— Использование инструментов масштабирования (Karpenter / Cluster Autoscaler).
— Навыки программирования на Python или Go.
ЧТО МЫ ПРЕДЛАГАЕМ
— Работа в сильной международной технической команде.
— Полная свобода в выборе локации (кроме РФ/РБ).
— Прозрачные перспективы карьерного и профессионального роста.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Dubai, UAE
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Regional Focus: Sub-Saharan Africa
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Fluency in English (written and spoken). French is a plus.
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - Global
fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.
As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.
You are a seasoned SRE who keeps production infrastructure running at scale. You own the reliability and availability of customer-facing systems — from Kubernetes clusters to deployment pipelines to the networking layer that connects it all. You think in SLOs, automate ruthlessly, and treat every incident as a chance to make the system better.
WHAT YOU'LL DO:
- Own and operate our Kubernetes infrastructure: cluster lifecycle, upgrades, networking, and multi-tenant isolation for customer workloads
- Build and maintain CI/CD pipelines and deployment infrastructure
- Leverage AI to an extreme level to automate analysis and resolution of production issues, and improve software development speed, reliability and maintainability
- Build dashboards, alerting, and anomaly detection across our systems
- Define and enforce SLOs and build out incident response processes
- Manage and improve our networking, load balancing, and service mesh configurations
- Drive reliability improvements across the stack through automation, runbooks, and chaos engineering
QUALIFICATIONS/NICE TO HAVE:
- 5+ years experience in managing critical production systems and software development workflows
- Strong production experience setting up and operating Kubernetes at scale, using infrastructure-as-code (Terraform, Ansible)
- Deep knowledge of Linux networking, container networking (CNI plugins, VXLAN, BGP), and DNS
- Experience building CI/CD systems and GitOps workflows (FluxCD, ArgoCD)
- Proficiency in Python and either Go or Bash for tooling and automation
- Strong experience with logging, monitoring and alerting (Prometheus, Grafana, Loki, Thanos, VictoriaMetrics, Datadog)
- Excellent communication and ability to drive technical decisions across teams
- Self-starter who executes quickly, takes ownership, and constantly seeks improvement
- Experience with managing GPU and AI/ML workloads
- Experience with kernel-based monitoring and routing (eBPF, XDP)
- Experience with security tooling (Falco, Coroot, SIEM)
- Experience with bare metal Kubernetes networking (Calico, Cilium, MetalLB)
- Experience with distributed storage systems (Ceph, Longhorn, etc.)
WHAT WE OFFER AT FAL
- Interesting and challenging work
- A lot of learning and growth opportunities
- Regular team events and offsites
U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION:
fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.
Location: Hong Kong
QRT is a global quantitative and systematic investment manager, operating across all liquid asset classes. We are a data- and technology-driven organization applying scientific methods to investing. Our collaborative culture and focus on innovation enable us to solve complex challenges and deliver high-quality returns for our investors.
The AWS Cloud Engineering Team provides a scalable, performant and best practice platform for QRT’s application and core teams to utilize in deploying cloud native services. This team is critical in ensuring that applications are built on a strong AWS foundation from the perspective of governance, security and connectivity.
Your future role within QRT
We are seeking a Network Operations Engineer to support the ongoing operation, scalability and continuous improvement of our global AWS network.
This role focuses on implementing change safely and consistently at scale, improving automation, and providing operational support to internal stakeholders. You will work closely with senior engineers, application teams, security and IT to ensure reliable, well-governed and observable network services in a production-sensitive environment.
The role is expected to involve the following activities:
Implement changes across our global AWS network using Infrastructure-as-Code
Maintain and enhance Terraform modules to ensure scalable, repeatable and consistent network deployments
Develop and maintain automation tooling using Python and Bash
Execute controlled changes via CI/CD pipelines with appropriate validation and peer review
Assess and manage the risk associated with network changes, ensuring appropriate testing, impact analysis and rollback strategies are in place
Support and resolve network-related tickets raised by internal stakeholders in a timely and professional manner
Troubleshoot connectivity and configuration issues within AWS environments using both native and third-party tooling
Contribute to operational documentation, runbooks and continuous process improvement
This role offers strong growth opportunities into deeper cloud networking, platform engineering and automation.
Your present skillset
2–4 years of experience in a cloud, infrastructure or network operations engineering role
Good understanding of networking fundamentals including IPv4, DNS, TCP/UDP and routing concepts
Practical experience with AWS networking services such as VPC, Transit Gateway and Route53
Hands-on experience using Infrastructure-as-Code, ideally Terraform
Experience developing automation using Python and/or Bash
Ability to troubleshoot issues methodically and independently within production environments
Strong awareness of production risk and high-availability considerations
Experience handling tickets and communicating effectively with internal customers
Comfortable working in a fast-paced, dynamic environment
Desirable experience
Experience operating AWS networking at scale across multiple environments or region
Familiarity with CI/CD pipelines and automated deployment workflows
Exposure to IP address management tooling such as AWS VPC IPAM or Infoblox
Load balancing technologies (ALB, NLB)
Logging and observability tooling (CloudWatch, Grafana)
Exposure to newer AWS networking services such as VPC Lattice
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we offer initiatives and programs to enable employees to achieve a healthy work-life balance.
Location: Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Cairo, Egypt; Delhi, India; Casablanca, Morocco
Müller's Solutions is seeking a GCP DevOps Specialist to join our dynamic team. In this role, you will be responsible for designing, implementing, and maintaining our Google Cloud Platform (GCP) infrastructure and DevOps practices. Your expertise will drive the continuous improvement of our development and deployment processes, ensuring high availability and scalability of applications hosted on GCP. You will work closely with development, operational, and security teams to implement CI/CD pipelines, manage cloud resources, and enhance application performance.
Key Responsibilities:
Design, deploy, and manage GCP infrastructure components, including virtual machines, storage solutions, Kubernetes, and serverless functions.
Develop and optimize CI/CD pipelines using tools such as Jenkins, GitLab CI, or Google Cloud Build.
Implement monitoring and logging solutions to ensure reliability and security of cloud-based applications.
Collaborate with cross-functional teams to streamline development workflows and enhance operational efficiencies.
Automate infrastructure provisioning and management through Infrastructure as Code (IaC) using tools like Terraform or Google Deployment Manager.
Perform cost optimization analyses and resource allocation planning for GCP services.
Support incident management processes and provide technical guidance to resolve deployment and operational issues.
Continuously evaluate new cloud technologies and services to enhance our GCP environment.
Requirements
Requirements:
Degree:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience:
3+ years of experience in cloud infrastructure management and DevOps practices, with a strong focus on Google Cloud Platform.
Technical Skills:
Proficient in Google Cloud services (e.g., GCE, GKE, BigQuery, Cloud Functions), CI/CD tools, and container orchestration (Kubernetes). Experience with Infrastructure as Code (IaC) using Terraform or similar tools is highly desirable.
Additional Skills:
Strong experience with scripting languages (Python, Bash) for automation tasks. Familiarity with monitoring tools (e.g., Stackdriver, Prometheus) and security best practices in cloud environments. Understanding of Agile methodologies and DevOps culture.
Communication Skills:
Excellent communication skills with the ability to work effectively in a collaborative environment.
Preferred Qualifications:
Certifications such as Google Cloud Professional DevOps Engineer or Google Cloud Architect are a plus.
Experience with multi-cloud or hybrid cloud environments.
Ability to troubleshoot complex systems and provide solutions quickly.
Strong analytical and problem-solving skills, with a focus on continuous improvement.
A passion for cloud technologies and keeping up-to-date with industry trends.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
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