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Location: Office Based - Beijing, China Canonical's Device Delivery Team works with tier-1 OEM and ODM customers to pre-load Ubuntu Desktop and Ubuntu Core, bringing Ubuntu directly to millions of users. As a ​Software Engineering Manager​ you will lead and manage the software engineering team to deliver OEM enablement projects. This fast-paced environment requires excellent time management, deep knowledge of the Linux system​, low-level debugging, critical thinking, problem-solving skills and management ability. Key responsibilities Recruit, motivate, mentor, and enable your team to succeed in delivering quality products Set goals with the team; prioritize tasks, identify and measure team health indicators Maximise the results of team members and support their career growth Coordinate with project managers, HWE, QA and certification management Monitor projects from kickoff to post-mortem and handle escalations Communicate, understand, and resolve the technical challenge with OEMs, ODMs, SiPs, IHVs Prioritize customer requests globally Collaborate with product engineering teams (including Desktop, Foundations, Kernel, and Security) Provide leadership for methodologies, strategies, standards, tools, and best practices Must be able to travel to the EU, USA, China, and Taiwan Required skills and experience A Bachelor (or higher) degree in STEM, preferably computer science or software engineering Proven track record in technical roles with Linux, preferably Ubuntu or Debian Commitment to development and testing methodologies, and maintainable code quality Experience with management responsibilities Ability to work collaboratively in a team environment Ability to be productive in a globally distributed team through self-discipline and self-motivation Commitment and energy to deliver on schedule Strong English and Chinese language communication skills, both written and verbal Desirable skills and experience Making technical decisions for a team as a tech lead Software architecture and design experience Software development or operations experience with: Ubuntu - kernel and userspace, deb/snap packaging, QEMU/KVM, LXC/LXD, Containers, Python, Go, C, bash, Postgresql, Mongo, Kubernetes, OpenStack, Ceph, AI/ML Participation in open-source development projects Experience with CI/CD Canonical is an equal opportunity employer Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-ET1 #stack

Location: Riyadh, Saudi Arabia Müller's Solutions, a renowned tech consulting firm specializing in Technology consulting, Managed Services, SAP implementation & Support, and Global Tech Recruitment, is currently seeking a skilled Business Process Analyst with expertise in I server to join our team. With offices located in Germany, Saudi Arabia, United Arab Emirates, and Egypt, Müller's Solutions excels at delivering innovative solutions that drive progress and success. Trusted by numerous organizations locally and regionally, we empower businesses to optimize operations, unlock top talent, and streamline processes. As a Business Process Analyst at Müller's Solutions, you will play a pivotal role in analyzing and optimizing business processes using I server. You will be responsible for gathering, documenting, and analyzing business requirements, identifying areas for improvement, and recommending solutions. Additionally, you will collaborate with stakeholders and various teams, ensuring effective communication and collaboration to drive successful project outcomes. Responsibilities Conduct detailed analysis of existing business processes using I server Collaborate with stakeholders to understand and document business requirements Utilize I server to model and analyze business processes and identify areas for improvement Develop and maintain process documentation, including process maps, workflows, and standard operating procedures Identify and propose process improvement opportunities to optimize productivity and efficiency Collaborate with cross-functional teams to implement and monitor process improvements Provide training and support to end users on process improvements and new tools Requirements Proficiency in using I server for process modeling and analysis Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to collaborate effectively with stakeholders and cross-functional teams Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus Bachelor's degree in Business Administration, Information Systems, or a related field Experience in the tech industry or tech consulting is preferred Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Riyadh, Saudi Arabia Müller's Solutions, a renowned tech consulting firm specializing in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment, is currently seeking a skilled Business Process Analyst with expertise in Aris to join our team. With offices located in Germany, Saudi Arabia, United Arab Emirates, and Egypt, Müller's Solutions excels at delivering innovative solutions that drive progress and success. Trusted by numerous organizations locally and regionally, we empower businesses to optimize operations, unlock top talent, and streamline processes. As a Business Process Analyst at Müller's Solutions, you will play a pivotal role in analyzing and optimizing business processes using Aris. You will be responsible for gathering, documenting, and analyzing business requirements, identifying areas for improvement, and recommending solutions. Additionally, you will collaborate with stakeholders and various teams, ensuring effective communication and collaboration to drive successful project outcomes. Responsibilities Conduct detailed analysis of existing business processes using Aris Collaborate with stakeholders to understand and document business requirements Utilize Aris to model and analyze business processes and identify areas for improvement Develop and maintain process documentation, including process maps, workflows, and standard operating procedures Identify and propose process improvement opportunities to optimize productivity and efficiency Collaborate with cross-functional teams to implement and monitor process improvements Provide training and support to end users on process improvements and new tools Requirements Proficiency in using Aris for process modeling and analysis Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to collaborate effectively with stakeholders and cross-functional teams Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus Bachelor's degree in Business Administration, Information Systems, or a related field Experience in the tech industry or tech consulting is preferred Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Riyadh, Saudi Arabia As an Application Architect at Müller's Solutions, you will be responsible for designing and implementing scalable, reliable, and efficient application architectures. You will collaborate with cross-functional teams, including developers, business analysts, and project managers, to understand business requirements and translate them into technical solutions. Your expertise in application design and architecture will be critical in ensuring the successful development and deployment of high-quality software applications. Responsibilities: • Design and implement application architectures that meet functional and non-functional requirements. • Collaborate with business stakeholders and development teams to understand and define application requirements. • Evaluate and select appropriate technologies, frameworks, and platforms for application development. • Create architectural documentation, including diagrams, models, and technical specifications. • Provide technical guidance and support to development teams throughout the software development lifecycle. • Conduct code reviews to ensure adherence to architectural principles and best practices. • Stay up-to-date with emerging technologies and industry trends in application design and development. Requirements Requirements: • Bachelor's degree in Computer Science or a related field. • Proven experience as an Application Architect or in a similar role, demonstrating expertise in designing and implementing application architectures. • Strong knowledge of software development methodologies and best practices. • Proficient in multiple programming languages and technologies. • Experience with application frameworks and platforms. • Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. • Excellent communication and collaboration skills to effectively work with cross-functional teams. • Proven track record in delivering high-quality software applications. Preferred qualifications: • Master's degree in Computer Science or a related field. • Certification in application architecture or related areas. • Experience in designing and implementing cloud-based applications. • Familiarity with DevOps practices and tools. Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Riyadh, Saudi Arabia Müller's Solutions is seeking a highly skilled Technical Project Manager to join our team. In this role, you will be responsible for overseeing the planning, implementation, and completion of technical projects within our organization. You will work closely with cross-functional teams, including developers, engineers, and stakeholders, to ensure that projects are delivered on time, within budget, and meet the highest quality standards. Responsibilities: • Define project scope, goals, and deliverables in collaboration with stakeholders. • Develop and maintain detailed project plans, timelines, and budgets. • Coordinate and assign tasks to team members, ensuring alignment with project objectives. • Monitor project progress and provide regular updates to stakeholders. • Identify and mitigate project risks, implementing solutions to address issues that may arise. • Collaborate with technical teams to ensure that project deliverables meet quality standards and adhere to best practices. • Manage project resources and budgets, tracking expenditures and ensuring adherence to financial constraints. • Facilitate communication and collaboration among team members and stakeholders. Requirements Requirements: • Bachelor's degree in Computer Science, Information Technology, or a related field. • Proven experience as a Technical Project Manager or in a similar role, managing complex technical projects from initiation to completion. • Strong knowledge of project management methodologies, tools, and best practices. • Excellent organizational and time management skills, with the ability to effectively prioritize and manage multiple projects and tasks simultaneously. • Strong leadership and communication skills, with the ability to effectively lead cross-functional teams and interact with stakeholders at all levels of the organization. • Proficiency in project management software such as Microsoft Project or Jira. • PMP (Project Management Professional) certification is a plus. Preferred qualifications: • Master's degree in Project Management or a related field. • Experience in agile project management methodologies, such as Scrum or Kanban. • Familiarity with software development lifecycle (SDLC) processes and methodologies. • Strong problem-solving and decision-making skills. • Ability to thrive in a fast-paced and dynamic work environment.

Location: Riyadh, Saudi Arabia Müller's Solutions is a leading Tech consulting firm specializing in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment. We are currently seeking a talented Saudi National Business Analyst to join our team. With our offices located in Germany, Saudi Arabia, United Arab Emirates, and Egypt, Müller's Solutions is known for delivering innovative solutions that fuel progress and drive success. Trusted by many organizations locally and regionally, we empower businesses to optimize operations, unlock top talent, and streamline processes. As a Business Analyst at Müller's Solutions, you will play a vital role in bridging the gap between technology and business. You will be responsible for analyzing business processes, identifying areas for improvement, and recommending solutions that align with the company's strategic goals. Experience in Enterprise Architecture is preferred, as you will also be involved in facilitating effective collaboration across teams and projects. Responsibilities Conduct thorough analysis of business processes and systems to identify areas for improvement Gather and document business requirements, collaborating with stakeholders Develop and maintain business process models and diagrams Analyze data to identify trends and insights for decision-making Facilitate effective communication and collaboration between technical and non-technical teams Support the implementation and testing of new systems and processes Evaluate and recommend technology solutions to meet business needs Requirements Proven experience as a Business Analyst or similar role Strong analytical and problem-solving skills Working knowledge of Enterprise Architecture concepts and frameworks Excellent communication and interpersonal skills Ability to work independently and collaboratively in a team environment Proficiency in data analysis and modeling software tools Bachelor's degree in Business Administration, Information Systems, or related field Saudi nationality is required TOGAF Certificate is a plus Benefits

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What’s the opportunity? We are looking for a Senior Engineer to join the team that enables the core technologies that Fin is built on . This role is especially compelling for engineers who enjoy scaling Elasticsearch in production and who also like working across adjacent systems such as MySQL, ingestion pipelines, and owning how they operate from low level systems engineering to all parts of our Rails and monolith. Our team’s mission is to accelerate Fin’s growth and stability through educated and operationally excellent core technology usage. This means that we’re here to help product engineers and ML scientists build simpler, more performant product - faster. This can be through things like making low level database improvements that enhance everyone's experience, building best in class Elasticsearch tooling, or partnering with teams that utilise any of Fin’s core technologies or our build patterns. Previous projects from the team include future-proofing our databases through sharding and building a mechanism to migrate Elasticsearch indexes for scale and profit . We’re building a robust platform where your expertise will be applied to areas such as building a beautiful Messenger, an efficient teammate experience, a secure by default system, all while scaling the platform to billions of users and shipping two hundred new versions of Intercom to production every day. Delve deeper into our engineering culture at Fin.engineering and explore our engineering values . What will I be doing? Own high-impact work on Elasticsearch at scale, including index design, shard and partitioning strategy, cluster health, performance tuning, safe migrations, and operational excellence. Collaborate with world-class domain experts to shape our technical direction and infrastructure as we grow. Deeply own aspects of our infrastructure at Fin and autonomously executing on high impact projects - including writing application code, automating systems, improving observability and low-level tuning of datastores used in production, test and development across Fin. Value agility and simplicity, just as you prioritise scalability and uptime. Our continuous deployment approach ensures focus on gradual improvements. Major accomplishments are introduced incrementally, staying under the radar with feature flags. Contribute to all phases of software development including ideation, prototyping, design and implementation. This role has a mix of both hands-on development as well as strategic work and enablement. Play an active role in the hiring, mentoring, and career development of other engineers. Raise the bar for technical standards, performance, reliability, and operational excellence across Fin. What skills do I need? Excellent pragmatic engineering skills. 5+ years experience in a production environment, with contributions to the design and architecture of distributed systems. Strong experience with at least one major production datastore or search system, with Elasticsearch being especially relevant for this role. Good judgment around Elasticsearch in real-world systems, such as index and mapping design, cluster operations, scaling patterns, performance tuning, or migrations. Expertise in backend technologies such as MySQL, Memcached, as well as Linux. Ideally, you’ve supported scaling a SaaS product in a previous role and loved the satisfaction that comes with knowing that people around the world are using something you’ve created. Significant, demonstrated impact that your work has had on the product and/or the teams you worked with. Proficient with standard software engineering methodologies, e.g. unit testing, object-oriented design, data structures, code reviews, design documentation, and utilising observability tooling. Understanding of modern web apps and distributed systems, along with an ability to articulate technical challenges and solutions. Experience as a technical lead for large multi quarter projects and programs including defining the roadmap. Ability to learn quickly, iterate, unblock yourself, and persist until the right problem is solved. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Miami, United States Uptalent.io is a leading global platform connecting global top-tier talent with exciting companies in the United States. We are currently seeking a Junior Architectural Site Supervisor to join our team. This is a great opportunity for someone who is passionate about architecture and construction and wants to gain hands-on experience in site supervision. Responsibilities Assist in overseeing construction sites to ensure adherence to architectural plans, specifications, and quality standards. Monitor the progress of construction activities and provide regular updates to the project manager. Maintain accurate documentation and records of construction activities. Requirements Bachelor's degree in Architecture or a related field. Previous experience in architectural site supervision or construction preferred. Strong knowledge of architectural plans, drawings, and specifications. Familiarity with building codes and regulations. Excellent communication and problem-solving skills. Ability to work well in a team and collaborate with different stakeholders. Attention to detail and a high level of accuracy. Proficiency in project management software or tools is a plus. Based in Miami. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Highly competitive compensation.

Location: Riyadh, Saudi Arabia Join our team at Müller's Solutions as a Proactive Monitoring Specialist Lead and help us ensure the smooth and efficient operation of our clients' IT infrastructure. With our focus on Tech Outsourcing, Managed Services, and Global Tech Recruitment, we are committed to delivering top-quality solutions to empower businesses. As a Proactive Monitoring Specialist Lead, you will play a crucial role in leading and managing a team of monitoring specialists. You will oversee the monitoring and analysis of system performance, identify potential issues, and take proactive measures to mitigate any risks. You will work closely with cross-functional teams to ensure optimal performance, availability, and security of our clients' IT systems. Responsibilities: Lead and manage a team of Proactive Monitoring Specialists, ensuring their training and development needs are met Monitor the performance and availability of IT systems and infrastructure using monitoring tools and techniques Analyze system logs and alerts to identify potential issues and vulnerabilities Take proactive measures to ensure system performance, availability, and security Create and maintain documentation for monitoring procedures and processes Collaborate with technical teams to troubleshoot and resolve issues in a timely manner Recommend and implement improvements to monitoring tools and processes for continuous enhancement Stay updated with the latest technologies and best practices in proactive monitoring Requirements Bachelor's degree in Computer Science, Information Technology, or a related field Proven experience as a Proactive Monitoring Specialist or similar role Prior experience in leading or managing a team of monitoring specialists Strong knowledge of monitoring tools and techniques, such as Nagios, Zabbix, or SolarWinds Experience in analyzing system logs and alerts to identify potential issues Proficiency in scripting languages, such as PowerShell or Python Knowledge of IT infrastructure and networking principles Excellent problem-solving and analytical skills Strong communication and leadership abilities Ability to work well under pressure and prioritize tasks

Location: Riyadh, Saudi Arabia Join our team at Müller's Solutions as a Proactive Monitoring Specialist and help us ensure the smooth and efficient operation of our clients' IT infrastructure. With our focus on Tech Outsourcing, Managed Services, and Global Tech Recruitment, we are committed to delivering top-quality solutions to empower businesses. As a Proactive Monitoring Specialist, you will play a crucial role in monitoring and analyzing system performance, identifying potential issues, and taking proactive measures to mitigate any risks. You will work closely with cross-functional teams to ensure optimal performance, availability, and security of our clients' IT systems. Responsibilities: Monitor the performance and availability of IT systems and infrastructure using monitoring tools and techniques Analyze system logs and alerts to identify potential issues and vulnerabilities Take proactive measures to ensure system performance, availability, and security Create and maintain documentation for monitoring procedures and processes Collaborate with technical teams to troubleshoot and resolve issues in a timely manner Recommend and implement improvements to monitoring tools and processes for continuous enhancement Stay updated with the latest technologies and best practices in proactive monitoring Requirements Bachelor's degree in Computer Science, Information Technology, or a related field Proven experience as a Proactive Monitoring Specialist or similar role Strong knowledge of monitoring tools and techniques, such as Nagios, Zabbix, or SolarWinds Experience in analyzing system logs and alerts to identify potential issues Proficiency in scripting languages, such as PowerShell or Python Knowledge of IT infrastructure and networking principles Excellent problem-solving and analytical skills Strong communication and teamwork abilities Ability to work well under pressure and prioritize tasks

Location: Riyadh, Saudi Arabia Join our team at Müller's Solutions as an Expert Specialist Dev & Ops of Monitoring and Control Systems and contribute to the development and operation of cutting-edge systems that enable monitoring and control of critical processes. With our focus on Tech Outsourcing, Managed Services, and Global Tech Recruitment, we are committed to delivering top-quality solutions to empower businesses. As an Expert Specialist in Dev & Ops of Monitoring and Control Systems, you will play a crucial role in designing, developing, and maintaining robust and efficient monitoring and control systems. Your expertise in software development, system configuration, and DevOps practices will be key to ensuring the reliability, availability, and performance of our clients' systems. Responsibilities: Design, develop, and maintain monitoring and control systems for critical processes Collaborate with stakeholders to understand system requirements and translate them into technical designs Implement software and system configurations to meet monitoring and control requirements Automate system monitoring and control processes using DevOps practices and tools Analyze system performance and identify areas for optimization and improvement Perform troubleshooting, debugging, and resolution of system issues Maintain documentation of system designs, configurations, and processes Stay updated with the latest technologies and best practices in monitoring and control systems Requirements Bachelor's degree in Computer Science, Engineering, or a related field Proven experience in software development and system configuration Strong knowledge of monitoring and control systems and related technologies Experience in implementing DevOps practices and tools for automation Proficiency in programming languages such as Java, Python, or C++ Knowledge of database systems and SQL Experience in troubleshooting and debugging complex systems Excellent problem-solving and analytical skills Strong communication and collaboration abilities Ability to adapt to changing requirements and prioritize tasks

Location: Riyadh, Saudi Arabia As a Cisco Collaboration Engineer at Müller's Solutions, you will be responsible for designing, implementing, and supporting Cisco collaboration solutions for our clients. You will collaborate with cross-functional teams and clients to gather requirements, design scalable solutions, configure and deploy Cisco collaboration products, and provide ongoing support and maintenance. Responsibilities: Design, configure, and implement Cisco collaboration solutions, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unified Contact Center Express (UCCX), Cisco Webex, and other collaboration products. Gather and analyze requirements from clients and stakeholders and develop solution designs that meet their business needs. Collaborate with network engineers and other technical teams to ensure seamless integration and interoperability of Cisco collaboration solutions with network infrastructure. Perform system upgrades and deployments of Cisco collaboration products, ensuring minimal downtime and disruption to client operations. Provide ongoing technical support and troubleshooting for Cisco collaboration solutions, addressing and resolving issues in a timely manner. Follow best practices and industry standards for security, performance, and reliability in the design and implementation of Cisco collaboration solutions. Stay updated with the latest Cisco collaboration technologies and certifications to enhance expertise and provide innovative solutions to clients. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a Cisco Collaboration Engineer, with expertise in designing, implementing, and supporting Cisco collaboration solutions. Strong knowledge of Cisco collaboration products, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unified Contact Center Express (UCCX), Cisco Webex, and other collaboration tools. Experience with network infrastructure and protocols, including TCP/IP, SIP, QoS, and VLANs. Excellent understanding of VoIP technologies, codecs, and codecs negotiation. Ability to analyze and troubleshoot complex network and collaboration issues. Cisco certifications such as CCNA Collaboration, CCNP Collaboration, or CCIE Collaboration are strongly preferred. Strong communication and interpersonal skills to effectively collaborate with clients and cross-functional teams.

Location: Remote Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io.   Why This Role Is Important to Arcadia   At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.   CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.   In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.   What Success Looks Like In 3 months ·  Complete Arcadia Core Platform certification and onboarding requirements ·  Successfully onboard to all customers in assigned portfolio ·  Coordinate with internal teams to create and execute against project timelines ·  Communicate project status updates to customer leadership ·  Provide support to assigned customer accounts with oversight ·  Know each assigned customers’ scope of work and overarching Arcadia use cases ·  Drive issue resolution through coordination with internal teams ·  Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance ·  Have a strong understanding of Arcadia’s security protocols and processes ·  Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication     In 6 months ·  Act as the primary CSM on assigned customer accounts with minimal oversight ·  Manage day to day operations of each customer ·  Train customers on the base platform and be able to tailor the training to customers’ needs ·  Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level ·  Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia ·  Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives ·  Assist in leading and executing planning and adoption workshops with customers  ·  Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans ·  Understand and translate issue impact relative to customers’ business needs ·  Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications ·  Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management ·  Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks ·  Assist management in designing and executing a contract renewal strategy for an applicable customer    In 12 months ·  Manage several customer accounts independently ·  Train customers across Arcadia product suite ·  Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case ·  Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings ·  Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership ·  Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers ·  Work with product and engineering teams to relay customer feedback on feature improvements. ·  Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers What You'll Be Doing Serving as the primary day-to-day point of contact for customers live on the Arcadia platform Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes. Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption. Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption Acting as the translator between internal and external teams regarding complex technical concepts and business needs Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers Leveraging tools such as Jira, Confluence, Smartsheet, and SQL What You'll Bring Years related work experience; Customer Success Manager: 5+ Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience Experience working in technology or healthcare, preferably on the vendor side Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly Experience communicating with a wide range of audiences (tech, business, clinical, executive) Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc. Regularly learn new skills, make timely decisions, and adapt well to change Strong analytical, quantitative, problem solving and organizations skills Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines Thrive as a self-starter with the curiosity and tenacity to learn complex concepts Exceptional ability to complete committed follow-ups and tasks Ability to travel approximately 30%. Would Love for You to Have Multiple years in IT support or relevant experience. Healthcare industry experience is a plus Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders. Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus What You'll Get Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care A flexible, remote friendly company with personality and heart Employee driven programs and initiatives for personal and professional development Great benefits like flextime time off Be a member of the Arcadian and Barkadian Community About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring Python and Kubernetes Specialist Engineers focused on Data, Workflows, AI/ML and Analytics Solutions to join our teams building open source solutions for public cloud and private infrastructure. As a software engineer on the team, you'll collaborate on end-to-end data analytics and MLOps solutions composed of popular, open-source, machine learning tools, such as Kubeflow, MLFlow, DVC, and Feast. You may also work on ETL, data governance and visualization tools like Apache SuperSet, dbt, workflow orchestration tools such as Airflow and Temporal, or data warehouse solutions such as Apache Trino, or ClickHouse. These solutions may be run on servers or on the cloud, on machines or on Kubernetes, on developer desktops, or as web services. We serve the needs of individuals and community members as much as the needs of our Global 2000 and Fortune 500 customers; we make our primary work available free of charge and our Pro subscriptions are also available to individuals for personal use at no cost. Our goal is to enable more people to enjoy the benefits of open source, regardless of their circumstances. Location: This initiative spans many teams that are home-based and in multiple time zones. We believe in distributed collaboration but we also try to ensure that colleagues have company during their work hours! Successful candidates will join a team where most members and your manager are broadly in the same time zone so that you have the benefits of constant collaboration and discussion. What your day will look like Develop your understanding of the entire Linux stack, from kernel, networking, and storage, to the application layer Design, build and maintain solutions that will be deployed on public and private clouds and local workstations Master distributed systems concepts such as observability, identity, tracing Work with both Kubernetes and machine-oriented open source applications Collaborate proactively with a distributed team of engineers, designers and product managers Debug issues and interact in public with upstream and Ubuntu communities Generate and discuss ideas, and collaborate on finding good solutions What we are looking for in you Professional or academic software delivery using Python Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation Track record of going above-and-beyond expectations to achieve outstanding results Passion for technology evidenced by personal projects and initiatives The work ethic and confidence to shine alongside motivated colleagues Professional written and spoken English with excellent presentation skills Experience with Linux (Debian or Ubuntu preferred) Excellent interpersonal skills, curiosity, flexibility, and accountability Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation Thoughtfulness and self-motivation Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events up to two weeks long Additional skills that would be nice to have The following skills may be helpful to you in the role, but we don't expect everyone to bring all of them. Proven track record of building highly automated machine learning solutions, data pipelines, or orchestrating workflows for the cloud. Hands-on experience with machine learning libraries, or tools. Experience with container technologies (Docker, LXD, Kubernetes, etc.) Experience with public clouds (AWS, Azure, Google Cloud) Working knowledge of cloud computing Passionate about software quality and testing Experience working on an open source project What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are seeking an experienced Administration Expert with proven experience to support in the whole module of administration, can follow business strategy closely and is able to work on the whole process such as continuous operation optimization. This position involves various responsibilities related to establishing and improving departmental information, develop systems and processes, supervise the development of various work, based on the company's business need What You’ll Be Doing Pay close attention to international administrative-related policies and measures, combine with the Company's strategic layout and business situation, regularly update industry reports to provide relevant data, reports, analysis and decision support for business planning and layout. Combine the actual situation of the Company's business, research administrative-related policies and propose solutions to support business. Responsible for the Company's administrative-related work, plan and build management systems, ensure effective information support for the Company's operations. Responsible for the maintenance, optimization and upgrading of the Company's administrative software system that required for various tasks. What We Look For In You Global vision, cross-industry cognition, understand the administrative difficulties and weakness of different businesses and countries, possesses professional administrative experience, analytical and problem-solving skills with good attention to detail. Strategic planning, global administrative policy research and data analysis work experience, and strong logical thinking skills. High EQ, stress tolerance, able to travel and work across time zones; optimistic and positive, good at project co-ordination and cooperation, with sense of the overall situation. Bachelor degree or above, more than eight years of overseas administrative management, working experience in medium to large ideally from internet/high-tech enterprises, knowledge of various office software and tools, proficiency in verbal and written English and Chinese. Nice to Haves Good Command in both spoken and written in English, Chinese and Mandarin Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Disclaimer: Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. #LI-CZ1 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We have created a new career path at Canonical for Performance Engineers who bring exceptional clarity to software performance, correctness and efficiency. We are adding these roles to every engineering team at the company. As an open source platform, we have teams that work at every level of the software stack - from the kernel up through server and desktop applications, all the way to the web. We are adding roles with this focus in every engineering team in the company, to act as drivers of performance engineering skills, tools, culture and insights to our entire product range . We have also created a central performance engineering team, where we will drive shared tools, dashboarding capabilities, measurement frameworks, analytical capabilities and skills. We call this career focus ' percorr ' because we have found that the same deep insights that enable sophisticated performance measurement and design also enable teams to improve their harnesses and frameworks for correctness. Understanding not only the application, but the runtime, the compiler, and the system, all the way down to the CPU, gives an engineer the ability to think creatively and with insight about the right things to measure, and the right ways to verify correctness. We have found that performance engineers will often improve the deepest and trickiest areas of our test harnesses, and unblock their teams to test and measure previously 'dark' aspects of their work. We also have teams that work with every major silicon vendor and cloud, with a particular emphasis on performance optimisation of the entire stack for that architecture, CPU family or hypervisor. Our goal is to ensure that Ubuntu users can select whatever platform they want for their workloads and know they have access to the very best performance and efficiency across the entire stack from kernel to codec. If they wish, we will enable performance and correctness engineers to move between products every two years, so that they have the opportunity to raise the bar for performance in an array of products over time, and also that teams have the benefit of fresh eyes on their processes, thinking, harnesses, dashboards and code. Our performance and correctness leads are expected to be truly exceptional individuals, and also leaders who are confident setting expectations of change, sharing insights and skills, running initiatives and programs. There is no way to move a meaningful codebase without also moving the people behind it. This is a career path for perfectionists and precision artists. Whether you have a particular language focus - C, C++, Rust, Golang, Python, Java, Flutter-Dart or others - or a particular love of the kernel or hardware or CPU instruction set, whether you see yourself as driving perceived user experience through performance or optimising the efficiency of data centers to reduce carbon footprint, this process is the best way to find a role at Canonical that speaks to your precision, rigour, insight and drive. Location : We have teams in every time zone, and can accommodate applications from almost any country. Nice-to-have skills we value Low-level CPU insights and assembly language - understanding cache, registers, vectorization, memory Kernel performance insights - scheduling, context switching, hardware acceleration Distributed systems performance insights - tracing, debugging Compiler level performance insights - profile guided optimization, inlining, assembler Runtime performance insights - Golang, Python, JVM, NodeJS Database performance evaluation - plans, indexing, data modelling, tracing, monitoring Web browser performance insights - JS, web frameworks, tracing, CSS Performance measurement tooling - profiling, eBPF, D-Trace, flamegraphs Benchmarks and performance measurement tools - Phoronix Test Suite, others Test harnesses and capabilities in C, C++, Rust, Python, Golang, NodeJS, JavaScript The role entails Drive software performance and correctness in a specific project Collaborate with colleagues and community around the globe Work on shared tools and infrastructure for performance measurement, analysis and reporting Teach, train and develop skills in your team for performance culture and design Strengthen test capabilities, harnesses and pipelines Analyze systems and code to understand performance and scalability Solve problems directly or through influence, leadership and skills development Review code and technical designs What we are looking for in you Exceptional academic track record from both high school and university Undergraduate degree in Computer Science, Mathematics or Physics Demonstrable personal initiatives to measure and improve performance, efficiency and correctness in code Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation Track record of going above-and-beyond expectations to achieve outstanding results Leadership and commitment to skills development and mentorship Passion for technology evidenced by personal projects and initiatives The work ethic and confidence to shine alongside motivated colleagues Professional written and spoken English with excellent presentation skills Experience with Linux (Debian or Ubuntu preferred) Excellent interpersonal skills, curiosity, flexibility, and accountability Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation Thoughtfulness and self-motivation Result-oriented, with a personal drive to meet commitments Ability to travel internationally twice a year, for company events up to two weeks long What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring Rust Engineering Leads of all levels of experience to drive the adoption of this exciting language into the full range of Canonical offerings, starting with Ubuntu but also our own projects and open source offerings. We see Rust as an important new language for system level services and capabilities, and a natural evolution path for the sort of software that would traditionally have been written in C or C++. We believe that there is an opportunity to rethink the foundations of future Linux systems with Rust as a central driver of change in everything from the system firmware and embedded software, bootloaders, up through the kernel and input handling, all the way to the desktop. We also want to ensure that Ubuntu is the very best platform for Rust development, offering easy access to the widest range of tooling and capabilities that support cutting edge open source and enterprise development. This job posting is our general process for Rust engineers of all levels of seniority, for all relevant teams at Canonical. Apply here if you are an exceptional software engineer who prefers to work in Rust. After the first round of interviews we’ll find the best fit product team at Canonical for you to progress your application based on your personal interests. Canonical has substantial projects in Python, Go, C, C++ and we are starting to invest in Rust. For front-end development we prefer React and Flutter. Join us in our mission to deliver innovative open-source solutions to individuals and enterprises around the world. We expect the highest engineering standards and strong motivation to get things done well in a fully home-based and distributed environment. These roles require extensive personal experience with Linux - the more different versions of Linux the better! Location : we have open roles for Rust engineers in every time zone. What your day will look like Design and implement well-tested and well-documented software in Rust Advocate for Rust adoption in Canonical and upstream projects Identify projects and codebases that could be prioritised for Rust adoption Debug and fix issues encountered by your users Participate in our engineering process through code and architectural reviews Collaborate with community and colleagues on technical specifications Seek improvements to engineering and operations practices In some cases, deploy and operate services developed by the team Contribute to the success of your product through technical advocacy What we are looking for in you An exceptional academic track record from both high school and university Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path For more senior roles, experience building, deploying, and operating distributed systems and APIs Drive and a track record of going above-and-beyond expectations Well-organised, self-starting and able to deliver to schedule Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation Professional manner interacting with colleagues, partners, and community Experience designing and writing high-quality Rust software on Linux Experience with and passion for Linux at the system level Professional written and spoken English The work ethic and confidence to shine alongside motivated colleagues Excellent interpersonal skills, curiosity, flexibility, and accountability Passion, thoughtfulness, and self-motivation Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events up to two weeks each Nice-to-have skills we would value Experience developing for Ubuntu Experience with LXD, MicroK8s, SnapD, IoT, Juju, Ubuntu Core, Ubuntu Pro Performance engineering and security experience What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: San Francisco; Remote; Toronto; New York; Montreal; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE As a Forward Deployed Engineer at Baseten, you will partner directly with customers to architect, build, and deploy high-scale production AI applications on Baseten’s platform. You’ll own the journey with customers from initial exploration to production deployment, translating ambiguous business goals into reliable, observable services with clear quality, latency, and cost outcomes. This role is a great fit for entrepreneurial engineers who want a front-row view into how modern companies adopt AI at scale and who enjoy working across product, software development, performance engineering, and customer-facing implementations. To be clear, this is an engineering role with hands-on coding and software development that also includes aspects of product management, technical customer success, and pre-sales solution engineering mixed in. EXAMPLE INITIATIVES Take a look at these blog posts written by members of our Forward Deployed Engineering team: - Forward Deployed Engineering on the frontier of AI https://www.baseten.co/blog/forward-deployed-engineering/ - The fastest, most accurate Whisper transcription https://www.baseten.co/blog/the-fastest-most-accurate-and-cost-efficient-whisper-transcription/ - Deploy production-ready model servers from Docker images https://www.baseten.co/blog/deploy-production-model-servers-from-docker-images/ - Deploy custom ComfyUI workflows as APIs https://www.baseten.co/blog/deploying-custom-comfyui-workflows-as-apis/ RESPONSIBILITIES - Develop and maintain software systems and product features using one or more general-purpose programming languages in a production-level environment, with a preference for Python due to its relevance in ML projects. - Drive customer impact by designing, implementing, and deploying Baseten solutions end-to-end (problem framing → evaluation → production deployment → monitoring). This involves working with customers’ engineering teams at every stage of the customer journey including: sales, implementation, and expansion. - Deliver with velocity: turn vague objectives into clear specs and well-defined PoCs so we can rapidly ship well-tested services and outcomes for our customers - Optimize and enhance AI/ML projects, contributing to the continuous improvement of our technical stack. This includes developing features and PRDs with other engineering and product orgs. - Own products and customer projects end-to-end, functioning as both an engineer, project manager, and product manager, with a focus on user empathy, project specification, and end-to-end execution. - Navigate ambiguity and exercise good judgment on tradeoffs and tools needed to solve problems, avoiding unnecessary complexity. - Demonstrate pride, ownership, and accountability for your work, expecting the same from your teammates. REQUIREMENTS - Bachelor's, Master's, or Ph.D. degree in Computer Science, Engineering, Mathematics, or related field. - 2+ years of professional work experience in a fast-paced, high-growth environment. - Demonstrated experience with one or more general-purpose programming languages in a production-level environment, with a strong preference for Python. - Familiarity with AI/ML pipelines and the lifecycle of ML model development and deployment. - Strong communication skills, particularly on complex technical topics. - Experience in building or optimizing AI/ML projects is highly valued. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).