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Location: Yerevan, Armenia Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth. About the Role Our client is seeking a highly organized and detail-oriented Customer Success Specialist to support the operational backbone of its Customer Success function. This role is primarily focused on Workforce Management (WFM) and Knowledge Management (Help Centre ownership) , ensuring customer-facing teams are well-resourced, operationally efficient, and equipped with accurate, scalable content. The successful candidate will play a key role in optimizing team performance, maintaining high-quality customer-facing resources, and driving operational excellence across the department. The role will also provide occasional support to Sales Enablement initiatives as needed. Key Responsibilities 1. Workforce Management (Primary Focus) Own and manage Workforce Management (WFM) processes for Customer Services teams, including: Forecasting customer demand based on volume, seasonality, and trends. Capacity planning and resource allocation. Scheduling and workload distribution. Monitor real-time performance against SLAs, KPIs, and productivity targets. Identify operational gaps and recommend process improvements to optimize efficiency and service quality. Partner with Customer Services leadership on headcount planning and team scaling strategies. Maintain reporting dashboards and provide regular insights on team performance and resource utilization. 2. Knowledge Management & Help Centre Ownership (Primary Focus) Own the end-to-end lifecycle of Help Centre content, including: Content creation, editing, and publishing. Ensuring all content remains accurate, up to date, and aligned with product updates and customer needs. Monitor content performance (e.g. deflection rate, article usefulness, search success) and drive continuous optimization initiatives. Establish and maintain content standards, taxonomy, and governance to ensure consistency and quality. 3. Sales Enablement Support (Secondary Responsibility) Provide ad hoc support to Sales Enablement initiatives, including: Creatio support. Assignment logic administration and optimization. Skills & Qualifications 3 to 5 years of experience in Customer Success Operations, Support Operations, Workforce Management, or a similar operational role. Strong hands-on experience with Workforce Management (WFM), forecasting, capacity planning, or operations planning. Strong analytical mindset with experience using data to drive operational decisions (e.g. Excel, BI tools, dashboards). Excellent written communication skills with the ability to simplify complex topics into clear, user-friendly content. Highly organized with exceptional attention to detail and the ability to manage multiple priorities effectively. What We're Looking For An operations-focused professional who thrives on structure, data, and process optimization. Someone with a strong sense of ownership and exceptional attention to detail. A collaborative team player who can work effectively across multiple functions and stakeholders. A continuous improvement mindset with a focus on scalability, operational excellence, and efficiency.

Location: Ciudad de México, Mexico; Moscow, Russia Workplace: remote At NOVACARD , we’re redefining how people use credit. We are the first interest-free and no-annual-fee credit card in Mexico , designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to $200,000 MXN in credit , only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals. About the Role: We are looking for a strong Product Leader to own the client experience in our mobile application. You will have full accountability for the app’s design quality, end-to-end customer journeys (CJM), and the usability of every touchpoint. This role requires someone who can think in metrics and interface details simultaneously, building the product around real customer needs. You will shape the strategy, lead design execution, and drive measurable improvements in activation, conversion, and engagement. The role is based in Mexico, with remote flexibility and business trips when required. Key Responsibilities: Mobile Experience Strategy: Define and evolve the UX/UI strategy for the mobile app, prioritizing simplicity, speed, and intuitive navigation that aligns with the needs of Near Prime customers. Customer Journey Design: Architect and optimize end-to-end customer journeys within the app — from onboarding and first use to regular product interaction, limit management, and repeat transactions. Own the CJM across all touchpoints. Product Metrics & User Behavior: Analyze in-app user behavior (funnels, screen flows, usage scenarios). Track and improve conversion rates for key actions (activation, product application, repeat visits) and identify interface bottlenecks through data. Design Process Leadership: Partner closely with UX/UI designers. Set clear tasks, ensure high quality of mockups and prototypes, facilitate user testing, and maintain design consistency across all app features. Ecosystem Integrations: Design seamless interaction scenarios between the mobile app and other company products and services, ensuring a unified and effortless customer experience within the broader ecosystem. Cross-Functional Collaboration: Work in tight alignment with product teams, engineering, analytics, legal, and marketing to deliver a consistent and compliant user experience. Continuous Improvement: Build and maintain a backlog of UX/UI enhancements based on data insights, customer feedback, market benchmarking, and company strategic goals. Key Requirements: Significant experience in product management for mobile applications (fintech, e-commerce, or consumer services) at an Upper Senior level, with direct ownership of UX/UI outcomes. Deep understanding of customer-centric design principles and the ability to balance user needs with business goals, risk constraints, and technical feasibility. Upper-intermediate English or higher (both spoken and written) — required for communication with international teams and headquarters. Strong analytical skills: ability to work with mobile analytics, funnels, heatmaps, and user session data to drive decisions. Excellent taste in product design, attention to visual and interaction detail, and the ability to recognize what makes an interface truly user-friendly. Out-of-the-box thinking, flexibility, and capacity to manage multiple initiatives in a fast-moving environment. Advanced soft skills: clear communication, empathy, and the ability to inspire designers and engineers around a shared product vision. What We Offer Remote or hybrid work format, with business trips as required. Official employment under local labor law; contractor arrangements available for candidates from other countries. The chance to define the mobile experience for a strategically important Near Prime segment in Mexico, impacting thousands of customers daily. A data-informed, design-driven culture that values experimentation, user feedback, and continuous improvement. Close collaboration with local and international teams, with full ownership of the mobile product experience and its business outcomes.

Location: Tokyo Workplace: OnSite ROLE HIGHLIGHTS: - Chief of Staff, Japan - Location: Tokyo, Japan - Department: ICEYE Japan - Reports to: CEO, ICEYE Japan - Employment type: Permanent - Workplace model: Office - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: As Chief of Staff, you’ll become the strategic right hand to the Country Director of ICEYE Japan, turning executive priorities into coordinated action across sales, delivery, and government affairs. You’ll own the operating rhythm that keeps the Japan leadership team focused and accountable, and act as the connective tissue between local teams and ICEYE’s global functions in Finland. You’ll bridge Japanese business culture with a fast-moving international HQ, and drive high-stakes initiatives, from government tenders to market-entry projects, from first conversation through to delivery. This is a role building in one of ICEYE’s most strategically important markets.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Partner with the Country Director to define ICEYE Japan’s strategic priorities, OKRs, and annual business plan, and run the leadership team’s operating rhythm, including meetings, quarterly business reviews, and HQ/board reporting. - Act as a trusted proxy for the Country Director on select internal and external matters, preparing briefing materials, decks, and talking points for executive, government, and customer engagements. - Connect Japan-based sales, program management, and technical teams with ICEYE’s global functions (product, engineering, legal, finance, communications), ensuring Japan’s priorities are represented in global planning. - Project-manage strategic initiatives, such as partnership launches, government tenders, and market-entry projects, from planning through execution. - Support engagement with Japanese government agencies, disaster-response bodies, insurance partners, and industry associations, and help manage relationships with local advisors and vendors. - Oversee office operations, budget tracking, and vendor/contract management for the Japan entity, in coordination with global finance and legal teams. - Support hiring, onboarding, and team-building as ICEYE Japan scales.   WHAT WE’RE LOOKING FOR Must haves: - 10+ years of experience in strategy consulting, business operations, chief of staff roles, investment banking, or similar high-performance environments. - Business fluency in Japanese and English, written and spoken, and comfortable operating in both languages in high-stakes settings. - Demonstrated experience working with or alongside senior executives, with strong judgement on prioritisation and confidentiality. - Excellent structured-thinking, project management, and executive communication skills (decks, memos, briefs). - Strong cross-cultural fluency, able to bridge Japanese business norms with an international, fast-moving HQ culture. - Comfortable with ambiguity and an ownership mentality typical of scale-up environments. Nice to haves: - Experience in aerospace, defence, geospatial/earth observation, insurance (particularly natural catastrophe/reinsurance), or government relations. - Prior experience in a startup/scale-up, or within a multinational’s Japan subsidiary. - Familiarity with Japanese government procurement processes and/or the disaster-management ecosystem. - MBA or equivalent advanced degree.   APPLICATION PROCESS - TA Screen - Hiring Manager Screen - Mission Sales Director screening WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Задачи: — обучение и работа над реальными проектами в направлениях Project Management (Contests) и Project Management (Ambassador Programs). Требования: — студенты и выпускники 2023–2029 годов; — проживание в Казахстане; — готовность уделять стажировке от 30 часов в неделю (в зависимости от направления). Условия: — оплачиваемая стажировка от 300 000 ₸ со старта; — возможность увеличить доход до 360 000 ₸ через полгода; — полностью удаленный формат и гибкий график; — наставничество и поддержка команды; — опыт для портфолио.

Location: Singapore Workplace: onsite About Xsolla Xsolla is a global commerce and financial technology company for the video game industry. Headquartered in Los Angeles with offices and operations worldwide, Xsolla provides the tools, infrastructure and capital solutions that help developers and publishers fund, launch, distribute and monetize their games across every market and platform. The company serves thousands of game businesses globally, from independent studios to the largest publishers, and is expanding a dedicated capital markets and investment platform serving the interactive entertainment ecosystem. The Capital Markets Group The Capital Markets Group (CMG) sits within Xsolla's Global Strategic Initiatives function and operates as the firm's institutional capital platform. The group originates, structures and executes financing and investment solutions across games and interactive entertainment, and is building a franchise modeled on the leading independent capital markets and special situations advisory platforms. The group operates multiple investment vehicles spanning debt financing and credit markets, alongside special situations and principal investment strategies serving the interactive entertainment ecosystem. These activities are supported by a proprietary market intelligence system, a global events and convening program, and a governed institutional relationship platform covering LPs, sovereign investors, family offices, banks and intermediaries across the Americas, MENA, APAC and Europe. CMG operates from hubs in Los Angeles, New York, the Middle East and Singapore. The group is in its foundation stage: hires at every level join a live deal environment with executive sponsorship, meaningful ownership and the mandate to build a durable franchise rather than inherit one. For more information, visit xsolla.com. About the Opportunity Xsolla is seeking a Head of Investor Capital and Relations to build the firm's Asia Pacific capital franchise from Singapore. The region combines the world's deepest gaming markets with some of its most sophisticated institutional capital, and this seat exists to connect the two for the firm: sovereign and state linked investors in Singapore, institutional investors and strategics across Korea and Japan, capital markets counterparties in Hong Kong and Australia, and the regional family office community. The corporate title for this seat is Director, with a defined path to Executive Director tied to franchise milestones, including the 2027 regional coverage plan and team build. There are no direct reports initially; regional analyst support and a 2027 hiring plan are owned by this seat. The Head of Investor Capital and Relations, APAC will be based in Singapore, in office, leveraging Xsolla's existing APAC presence, and will report to the Senior Vice President of Global Strategic Initiatives and Partnerships. The role requires travel of approximately 40 to 50 percent across Southeast Asia, North Asia and Australia, with periodic travel to Los Angeles. This is a full time position; Employment Pass sponsorship is available, with the package structured with local counsel. Expressions of Interest Xsolla welcomes confidential conversations with qualified candidates and trusted introductions. Please direct expressions of interest, together with a resume and a short note on relevant experience, to the Xsolla Talent Acquisition team via the application button linked below. Role Overview As Head of Investor Capital and Relations, APAC, you will own senior institutional coverage across the region, spanning sovereign and state linked investors, pensions, insurers, asset managers, funds of funds and family offices, alongside gaming, technology and media strategics across Korea, Japan and Greater China. You will own the coverage map, the relationships and the regional plan, operating with a global reporting line and the support of the firm's existing APAC operating footprint. This is a builder's role. You will establish the coverage standards, relationship infrastructure and regional plan that allow Xsolla to engage APAC's institutional capital with discipline, while coordinating closely with counsel on marketing approach and applicable regulatory regimes across Singapore, Hong Kong, Korea, Japan and Australia. Key Responsibilities Institutional and Strategic Coverage Own institutional coverage. Own senior coverage of APAC institutional capital, including sovereign and state linked investors, pensions and insurers, asset managers, funds of funds and regional family offices, with complete, current records and documented access paths in the firm's relationship platform. Build strategic coverage. Build dedicated coverage of gaming, technology and media strategics across Korea, Japan and Greater China as limited partners, co-investors and transaction counterparties. Map the counterparties. Map each priority institution's decision architecture, including mandate criteria, allocation cadence, co-investment appetite and approval process, and maintain that intelligence as a living asset. Capital Formation and Transactions Lead regional fundraising. Lead regional pre-marketing and fundraising support for the firm's investment vehicles within each jurisdiction's private placement and offering regimes, coordinating with counsel on the marketing approach for Singapore, Hong Kong, Korea, Japan and Australia. Own diligence processes. Originate and manage institutional diligence processes end to end, including DDQ coordination, data room support and operational due diligence visits. Support transactions. Support cross border financing and strategic transaction conversations alongside the Americas and MENA coverage teams and fund principals. Franchise and Regional Platform Build the region's presence. Build the firm's presence across the region's priority investment and gaming industry forums; run the APAC events calendar and convert presence into qualified pipeline. Develop the regional plan. Develop the 2027 regional coverage plan, including market prioritization, any additional country coverage and the regional hiring sequence, for approval by the Group Head. Set coverage standards. Establish coverage and CRM standards for the region and enforce the group's interaction logging discipline. Risk and Controls Ensure regulatory compliance. Ensure all regional marketing and offering activity complies with applicable regimes and the firm's policies, in coordination with counsel, including Singapore's frameworks for fund offers to institutional and accredited investors. Maintain counterparty awareness. Maintain rigorous counterparty awareness, including KYC, AML and sanctions screening coordination, and escalate reputational risk considerations early. Candidate Profile Experience 8 or more years of progressive experience in APAC institutional coverage, capital formation, investment banking or investor relations at a bank, asset manager, placement agent or sovereign investor, including significant client facing responsibility. Demonstrable relationships across Singapore's institutional community and at least one of the Korean, Japanese or Greater China institutional or strategic investor markets, with a referenceable record of capital raised or partnerships executed. Sector experience across gaming, interactive entertainment, technology or media, or coverage of strategics in those sectors, is a clear advantage. Domain Expertise Working knowledge of regional fund marketing and private placement practice, including Singapore's institutional and accredited investor frameworks. Experience marketing alternative strategies such as credit, special situations or private equity to Asian institutions is preferred. Experience operating under the Monetary Authority of Singapore regulatory framework, including holding or having held representative status with a capital markets services license holder or operating within an applicable exemption, is preferred. Skills and Competencies Proven ability to operate independently on a global platform, with disciplined pipeline management, reporting and follow through across time zones. Exceptional written and verbal communication skills in English; professional fluency in Mandarin, Japanese or Korean is preferred. A high degree of ethics and integrity, with a clean regulatory and disciplinary history. Education and Credentials A bachelor's degree is required. A CFA or CAIA charter, or equivalent, is strongly preferred. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Head of Investor Capital & Relations role, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Working with vulnerable populations Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com. Compensation is competitive and negotiable based on experience, and includes performance-based incentives, equity participation, and comprehensive health, retirement, and wellbeing benefits.

Требования: — опыт в роли Business Lead или Founder; — сильная финансовая грамотность; — опыт поиска и масштабирования моделей роста; — свободный английский язык. Информация о компании: CEO и фаундер компании — Николай Вяххи, сооснователь и бывший CEO Stepik. Описание компании: Hyperskill — edtech-платформа для изучения и развития технических навыков. Размер команды: 1–10 человек.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Support the business of Agent Development: Serve as the strategy and operations partner to Agent Dev leadership, and bring the same operational rigor to Agent Dev that powers our Sales organization. - Stand up the operating cadence: Partner with Agent Dev leaders to provide clear visibility into business health, including pipeline, deployment progress, utilization, expansion opportunities, and risks. - Operationalize best practices for enterprise agent deployment: Help define and scale the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises. - Drive account expansion strategy: Work closely with account teams to identify whitespace, prioritize expansion opportunities, and build repeatable motions that convert post-sale momentum into durable revenue growth. - Turn insight into action: Analyze complex datasets and translate findings into clear, executive-ready recommendations that drive high leverage decisions. - Build internal tooling with AI: Leverage AI-native tools such as Claude Code, Cursor, and Codex to build lightweight internal systems, automate workflows, and create operational leverage across Agent Dev. WHAT YOU’LL BRING - 5-7 years of experience in management consulting, investment banking, private equity, or strategy and operations at top-tier technology companies. - Strong analytical rigor with the ability to work with large datasets and translate analysis into executive-ready insights and clear business actions. - Demonstrated experience supporting sales, post-sales, or commercial teams in a strategy and operations capacity. - Comfort with ambiguity and fast-changing environments, with the ability to independently structure complex problems and drive them to resolution. - Commercial instinct and business judgment, with a clear understanding of how enterprise technology products are landed, deployed, and expanded. - Strong communication skills, with the ability to influence senior stakeholders and act as a trusted advisor. - A growth mindset, coachability, and willingness to roll up your sleeves. No task is too small if it helps the team win. EVEN BETTER... - Technical fluency and coding comfort: You have built apps or internal tools before and can confidently use AI coding tools such as Claude Code, Cursor, or Codex to create production-ready internal solutions. - Previous 0-1 operating experience at a growth stage technology company. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: South Africa About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Working Hours: UK Location: Remote in South Africa Job Summary We are looking for a highly organized and proactive Operations & Project Coordinator to serve as the central engine of our property conversion consultancy. In this role, you will bridge the gap between contractors on-site and our leadership team, ensuring that complex UK-based renovation projects remain on schedule and documented to perfection. This is a remote role based in South Africa, working UK business hours, designed for someone who thrives on process, clear communication, and professional ownership. You don't need construction experience—we provide a comprehensive six-week training handover—but you must be an expert at managing details and following through until a task is complete. Key Responsibilities Manage the administration of our custom site inspection app, auditing AI-drafted reports and finalizing project documentation. Coordinate live conversion projects by chasing contractors for progress updates, photographic evidence, and critical project data. Act as the primary point of contact for UK utility and energy providers, navigating complex processes and long hold times to secure meter relocations and new connections. Facilitate client communication via WhatsApp and email, gathering authorizations and providing project status updates. Maintain essential project paperwork, including valuation sheets, invoices, and schedules of work using our established templates. Master and maintain the internal company knowledge base, using it as a primary resource to solve problems independently before escalating to the Director. Requirements Excellent English communication for frequent professional phone calls with UK clients and companies. Resident of South Africa with a stable internet connection and the ability to work full UK business hours. Exceptional organizational skills with a proven track record of managing checklists and multiple moving parts without dropping the ball. High level of persistence and patience, particularly when dealing with administrative hurdles or external providers. Proficiency in Google Workspace, WhatsApp, and project management software (e.g., Asana). Strong judgment skills; the ability to work independently while knowing exactly when to flag a decision for the Director. Nice-to-Haves Previous experience in property, construction, or lettings. Familiarity with UK administrative processes or utility company structures. Experience in a remote operations role supporting a UK-based business. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: South Africa About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Working Hours: UK Location: Remote in South Africa Job Summary We’re looking for a highly organised and proactive Operations & Project Coordinator to support the day-to-day delivery of our property conversion projects. You’ll act as the key link between on-site contractors and the leadership team, ensuring complex UK renovation projects stay on schedule and are accurately documented. This is a remote position based in South Africa, working UK business hours. It’s ideal for someone who excels at managing processes, communicating clearly, taking ownership, and following tasks through to completion. Construction experience is not required, as you’ll receive a comprehensive six-week training handover. What matters most is your attention to detail, reliability, and ability to keep multiple projects moving forward. Key Responsibilities Manage our custom site inspection app, reviewing AI-generated reports and finalising accurate project documentation. Coordinate active property conversion projects by following up with contractors for progress updates, photographic evidence, and essential project information. Serve as the main point of contact for UK utility and energy providers, managing complex processes and lengthy hold times to arrange meter relocations and new connections. Communicate with clients via WhatsApp and email to obtain approvals, gather required information, and provide regular project updates. Maintain key project records, including valuation sheets, invoices, schedules of work, and other documentation using established templates. Become an expert in the company’s internal knowledge base, using it to resolve issues independently before escalating them to the Director. Requirements Excellent English communication for frequent professional phone calls with UK clients and companies. Resident of South Africa with a stable internet connection and the ability to work full UK business hours. Exceptional organizational skills with a proven track record of managing checklists and multiple moving parts without dropping the ball. High level of persistence and patience, particularly when dealing with administrative hurdles or external providers. Proficiency in Google Workspace, WhatsApp, and project management software (e.g., Asana). Strong judgment skills; the ability to work independently while knowing exactly when to flag a decision for the Director. Nice-to-Haves Previous experience in property, construction, or lettings. Familiarity with UK administrative processes or utility company structures. Experience in a remote operations role supporting a UK-based business. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: South Africa; Argentina; Mexico; Morocco About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. About the company Our client is a fast-growing marketing consultancy and growth partner specializing in the global medical aesthetics and regenerative medicine industry. They empower MedSpas and premium clinics across the US, UK, Australia, and beyond to scale toward high-revenue milestones through a specialized growth framework. Rather than focusing on simple lead generation, the team implements high-level positioning and conversion systems that turn high-ticket treatments—such as advanced lasers, body sculpting, and facial balancing—into predictable revenue drivers. The company operates at the intersection of performance marketing and business strategy, offering both specialized consulting and done-for-you implementation. They are committed to moving away from volume-heavy, discount-driven tactics to focus on high-value patient acquisition and long-term retention. Joining this team means working in a results-oriented, international environment where data-driven strategies help aesthetic practices worldwide achieve sustainable, effortless growth. Job Summary We are seeking a high-level Performance Marketing & Creative Strategist to move beyond the "buttons" of media buying and take ownership of the entire conversion journey. In this role, you will be the diagnostic engine behind our client accounts, identifying exactly why campaigns succeed or fail and directing the creative and funnel improvements necessary to win. If you are a seasoned Meta Ads professional who understands customer psychology, data patterns, and the difference between a cheap lead and a high-quality appointment, this is your opportunity to lead strategy for a high-growth team. Key Responsibilities Perform deep-dive audits of Meta Ads accounts to diagnose performance bottlenecks and creative fatigue. Develop comprehensive creative strategies and write detailed briefs for production teams, UGC creators, and editors. Optimize lead generation funnels from the initial ad click through to the final booked appointment. Build and manage structured testing roadmaps to ensure continuous performance improvement. Analyze complex data sets to identify patterns in lead quality and conversion rates, moving beyond surface-level metrics like CPL. Collaborate with internal teams to improve landing page aesthetics and conversion architecture. Proactively create recovery plans for underperforming accounts and scale winning campaigns through data-backed recommendations. Requirements Proven agency experience managing multiple client accounts simultaneously. Extensive expertise in Meta Ads specifically focused on lead generation. A strong portfolio of results demonstrating your ability to reduce CPA and increase revenue through creative and funnel optimization. Deep understanding of direct response marketing, customer psychology, and hook/angle frameworks. Experience writing creative briefs and directing the production of high-converting ad assets. Proficiency in analyzing the entire customer journey, including landing pages and backend conversion steps. Excellent written and verbal English with the ability to articulate complex strategic shifts to stakeholders. A data-first mindset with the ability to work independently and take full ownership of account performance. Nice-to-Haves Experience in the MedSpa, aesthetics, or high-ticket wellness industry. Hands-on experience with GoHighLevel (GHL). Experience managing high-ticket lead generation or Business Opportunity (BizOpp) funnels. Previous leadership experience in creative strategy or growth marketing. Benefits 🌎 Fully remote work environment 🚀 Career growth opportunities in a fast-scaling agency 🎯 Performance-based incentives 📈 Long-term stability and high-level strategic ownership 🧠 Collaborative culture with top-tier marketing talent

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; London, United Kingdom The Campus & Community Engagement Specialist supports the planning, coordination and delivery of communication activities across Campus & Community. The role contributes to communication campaigns, content development, digital channel updates and stakeholder coordination, while maintaining consistency with KAUST and C&C standards. The role is expected to work with increasing independence, exercise sound editorial judgement, and support the Engagement Lead in coordinating communication outputs. It provides operational and content support while building the capability to deputize for selected activities during periods of absence and progress toward broader communication leadership responsibilities. Responsibilities Support the planning, development, and delivery of targeted communication and engagement campaigns across designated channels. Draft clear, accurate, and audience-appropriate copy, content briefs, executive summaries, and regular campaign updates. Publish approved announcements and manage, update, and maintain assigned sections of the C&C website using CMS platforms. Create, schedule, and publish approved content while monitoring basic performance metrics across social media tools. Support the creation of key visuals, layouts, and multimedia content assets using Canva or Adobe Creative Suite. Ensure strict consistency in tone, style, and messaging across all materials in alignment with KAUST and C&C branding guidelines. Coordinate directly with internal proponents, GBC, consultants, and external service partners to clarify objectives, timelines, and audience needs. Provide rigorous proofreading, fact-checking, and basic quality control, translating technical service updates into clear, accessible messages. Monitor personal deliverables, strictly follow established approval workflows, and maintain transparent task visibility using project tracking software. Provide day-to-day operational support, step up to lead select activities during team absences, and work flexible hours for events. Requirements Bachelor’s degree in Communications, Marketing, Media, Copywriting, or a related field. Minimum of 5 years of relevant experience in marketing, copywriting, or corporate communications. Practical experience in website publishing via CMS platforms and using social media scheduling and analytics tools. Basic graphic design capability using Adobe Creative Suite, Canva, or similar, with preferred photography and video editing experience. Exceptional written and verbal English communication skills with high attention to detail and commitment to accuracy. Strong editorial judgment to identify content risks, gaps in approvals, or issues that require immediate escalation. Proven ability to remain organized, manage multiple strict deadlines, and provide reliable follow-through on assigned tasks. Demonstrated capacity to work independently on defined tasks while following appropriate guidance. Professional confidence to coordinate routine matters with cross-functional internal teams, service partners, and external stakeholders.

Location: Hybrid - San Francisco, New York City, Austin About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role As a Head of Professional Services, you’ll build and lead Vercel’s global professional services organization, made up of our Technical Account Management (TAM) and Forward Deployed Engineering (FDE) functions. These functions embed directly with our most strategic customers to design, build, and ship production applications on Vercel using our core platform, Next.js, and our agent stack, taking projects from first prototype through production rollout. You’ll define how this function operates: the engagement model, the delivery methodology, the commercial structure, and the team itself. You’ll partner closely with GTM and Product leadership to run a business function that turns our largest customers’ complex implementations into production deployments, drives adoption and expansion, and feeds what you learn in the field back into the product roadmap. This is a hybrid role with 3 in-office days per week in San Francisco, Austin, or New York City. What you’ll do Define the engagement model: how engagements are scoped, staffed, sequenced, and measured, and which accounts qualify for embedded support Own delivery for strategic customer engagements, from discovery and technical scoping through production deployment and stabilization Establish the commercial model for professional services, including packaging, pricing, capacity planning, and resource allocation across competing customer priorities Stay hands-on where it matters: architecture reviews, system design, and unblocking critical engagements alongside your team Codify field learnings into repeatable playbooks, reference architectures, and delivery patterns that scale beyond individual engagements What you need 10+ years in software engineering, forward deployed engineering, or technical consulting, including 5+ years leading customer-facing engineering or delivery teams in a high-growth environment Built a team, function, or service line from zero, including the hiring, methodology, and operating model Hands-on experience with modern web technologies (JavaScript/TypeScript, React, Next.js, Node.js, cloud infrastructure), with the ability to review code and whiteboard architectures credibly Built or deployed LLM-powered applications, with a working grasp of how model behavior shapes product decisions Scoped, priced, and delivered technical engagements for enterprise customers, with a command of utilization, margin, and capacity tradeoffs Bonus if you Have built with Vercel, Next.js, AI SDK, or v0 Have led forward deployed or embedded engineering teams at an AI-native or developer platform company Have owned a professional services P&L, or defined services pricing and packaging from scratch Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $300,000 - $370,000 plus annual bonus. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Beijing Workplace: OnSite ABOUT VOODOO Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way. This position is Beijing- based. TEAM You will be an integral part of a newly established internal studio, a dynamic and focused team dedicated to one of our most promising Puzzle game in scale. This studio is specifically chartered to improve this high-potential game up to the successful and market-ready title it is meant to become. ROLE As a Product Specialist for one of our Puzzle Studio, you will be at the heart of the game's evolution. You will work closely with a multidisciplinary team of engineers, artists, and product experts to design, test, and refine features that keep our players engaged and entertained. - Participate in the design and creation of engaging, challenging, and fun levels that maintain player interest and progression - Develop and iterate on game mechanics and features that enhance the core gameplay loop - Analyze player behavior, game metrics, and feedback to identify opportunities for improvement - Collaborate with engineers and artists to bring level designs and features to life - Structure, run, and monitor A/B tests to validate design decisions and optimize player experience - Balance game difficulty curves to ensure appropriate challenge and retention across all levels - Stay up-to-date with the hybrid-casual and puzzle game market, analyzing competitor games and emerging trends - Test and playtest levels and features to ensure quality and enjoyment - Contribute to the product roadmap and strategic direction - Work iteratively, rapidly prototyping ideas and incorporating feedback from the team and data PROFILE - 2+ years of professional experience in game design, product specialist, or similar role in the mobile gaming industry - Strong passion for mobile puzzle and hybrid-casual games, with a deep understanding of what makes them engaging and successful - Analytical mindset with the ability to interpret data, identify trends, and make data-driven design decisions - Understanding of player psychology and what drives engagement, retention, and satisfaction in puzzle games - Strong communication skills and ability to clearly articulate design ideas to cross-functional teams - Iterative mindset with the ability to rapidly test, learn, and improve designs based on feedback - Fluent in English - Bonus: Experience with Unity or game development tools, knowledge of A/B testing methodologies, experience shipping successful mobile games - AI-first mindset: Comfortable using AI daily and building custom agents or reusable automations to speed up your work BENEFITS: - Competitive salary - Benefits according to the country you reside in

Location: Valencia; Poland; Yerevan; Serbia; Kyiv; Madrid; Odesa Workplace: remote About the role: Provectus is a Premier AWS partner and an Anthropic Strategic Partner at the forefront of applied AI, helping enterprises turn Claude, agentic systems, and their own data into measurable business outcomes through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete. We are hiring an exceptional Senior Solution Owner to sit at the intersection of frontier AI (Claude and agentic systems) and enterprise transformation. You will own the story and the delivery for client engagements built on our Programs (Cowork Activation, Agentic SDLC with Claude Code, and Blueprint Activation) and five Blueprints— packaging reusable IP into repeatable outcomes, and personally getting hands-on in the field when it counts. You are equally comfortable framing an ROI case for a CFO, aligning a healthcare or financial-services stakeholder on a compliant rollout, and pairing with an engineer to wire an MCP integration or ship a Claude Code harness. Domain Focus Deep, current expertise in one or both of our priority verticals is a leading selection criterion: Financial Services (FSI) — e.g., office of the CFO, lending/underwriting, risk, compliance-sensitive workflows. Healthcare & Life Sciences (HCLS) — e.g., revenue cycle management, clinical/operational workflows, regulated data handling. You understand the vocabulary, the buying process, the compliance constraints, and where AI creates defensible value in these industries. Forward-Deployed Delivery (FDE / FDX) Our delivery model pairs a Forward Deployed Engineer (FDE) with a Forward Deployed eXpert (FDX) that lands a Cowork and Blueprint Activation or program inside a client. We normally launch projects in this two-in-the-box model, then extend as the engagement grows. You must be able to credibly play at least one side of that box and partner tightly on the other: FDX — own the domain framing, product definition, rapid-prototyping loop, stakeholder alignment, and OCM; validate use cases through user interviews and turn them into working demos. FDE — configure MCP integrations, build and adapt Claude Code harnesses and skills, wire data pipelines and connectors, and debug in the client environment. Comfort embedding directly with clients and Anthropic field teams, and setting the tone in the first sessions, is essential. Requirements: Deep domain expertise in Financial Services & Insurance and/or HCLS, ideally in a client-facing/consulting context. Proven ability to lead or materially contribute to one of Provectus' Programs or Blueprints (0-to-1 and scale) and land it as real client delivery. Track record operating forward-deployed / embedded with clients (FDE or FDX), including hands-on prototyping. 5-7+ years in solution/product ownership or delivery leadership; 3-5+ years with AI/ML, GenAI, agentic systems, or data platforms. Strong Agile/Scrum experience; familiarity with outcome-based, milestone-priced engagements. Fluent English. A hands-on software engineering background is not strictly required. Working knowledge of Claude, Claude Code, and Cowork, building skills, workflows, and productivity tooling for yourself or your team; MCP integrations, connectors, and custom harnesses are a must. GenAI/agentic patterns: how prompt engineering, RAG, embeddings, vector DBs, and agent frameworks work – well enough to assess quality, challenge assumptions, and translate to client stakeholders. Data fundamentals: what ETL/ELT, data modeling, and governance mean in an enterprise context – well enough to scope integration work and identify data readiness risks. Cloud & AI infrastructure: AWS as the primary platform; what MLOps and AI observability involve – well enough to ask the right questions and understand tradeoffs. Design thinking, data-driven decisions, strong communication and executive storytelling. Bias to action; thrives in ambiguity with structured problem-solving. Enough engineering empathy to earn credibility with senior engineers and architects on day one. Nice to Have: Second priority vertical beyond your primary FSI/HCLS focus. Prior experience in a Premier AWS or Anthropic partner environment. Claude Certified Architect – Foundations (CCA-F), Seller, Developer certification or willingness to complete one early. Certifications: CSPO, SAFe PO/PM, AWS/Azure/GCP. Software development background. What You'll Do: Define value proposition, positioning, and reusable artifacts for your assigned Program (Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation) or individual Blueprint; align sales and delivery. Build business cases (market fit, ROI, competitive positioning) and translate them into scoped SOWs. Run market/use-case validation, workshops, and user research; turn findings into demos and first deployments. Stand up Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation on live client data; drive rapid prototyping from use case to context to result. Build with Provectus’ delivery stack: Claude Code, AWOS, MCP servers, Skills and plugins. Drive Cowork Activation as a separate, parallel client-facing workstream. Define solution vision and roadmap for GenAI/agentic engagements, RAG, and agentic workflows. Break complex work into incremental releases; balance delivery against technical debt and architecture. Sprint-Enable-Realize engagement model. Lead Agile execution - backlog, sprint planning, release process. Contribute to Provectus' measurement framework that produces the board-level AI Maturity Index, ROI read, and cost signal from the Agentic SDLC program. Define success metrics and analytics; drive continuous improvement and root-cause analysis. Support change management, enablement, and reusable playbooks so wins repeat across accounts. Why Join Us: Deliver frontier work on Provectus' delivery stack — Cowork activation, Agentic SDLC program, and Blueprint Activations across FSI and HCLS — with real client impact. Shape how enterprises in financial services and healthcare adopt AI, from strategy to first deployment. Work forward-deployed in small, senior teams of Forward Deployed Executive + Principal Architect + Forward Deployed Engineers. Grow inside a team actively building the modern AI-delivery practice, tooling, and frameworks. Remote-friendly culture. Private medical insurance or sports coverage Paid sick leave, vacation, and public holidays Equipment and all the tech you need for comfortable, productive work.

Location: multiple locations Role Overview: At Cargoo, we are building supply chain products around complex, real-world logistics operations. It is understanding the actual problem, turning complexity into clear product decisions, and helping a development team deliver the right solution. We are looking for a Product Owner / Senior Business Analyst who can connect business needs, customer problems, and technology - and take ownership of turning them into working products. Problem space: Logistics product development means dealing with: • complex and evolving business rules • multiple stakeholders with different priorities • fragmented operational processes • incomplete requirements and changing assumptions • legacy + new system coexistence • customer needs vs. platform strategy • technical constraints • constant pressure to deliver value You will work in the middle of this complexity. Your job is to bring clarity, make decisions, and keep the team focused on what matters most. What you’ll own: • product vision and direction together with key stakeholders • translating real customer and business problems into product solutions • product scope, priorities, and delivery decisions • the Product Backlog and its continuous refinement • Use Cases, Requirements, and Business Rules • User Stories and Acceptance Criteria • balancing customer value, technical feasibility, business priorities, and timelines • keeping the development team aligned throughout the product lifecycle • ensuring delivered solutions support the wider Cargoo platform and business architecture How you’ll work: You will work closely with stakeholders, customers, subject matter experts, and the development team. You will: • ask questions until the actual problem is understood • challenge assumptions and unclear requirements • turn complex business processes into clear product logic • make decisions when priorities or requirements conflict • ensure the team always works on the highest-value opportunities • manage the balance between new functionality, maintenance, and product lifecycle needs • continuously improve how the team discovers, defines, and delivers products This is not a role where requirements are simply handed over to development. We expect you to understand the problem, own the decisions, and stay involved until value is delivered. What we expect from you: • 5+ years of experience in software or web product development, preferably in a Product Owner role • strong analytical and problem-solving skills • ability to navigate ambiguity and create structure from complexity • confidence making decisions and taking ownership of product outcomes • experience leading and working closely with software development teams • strong understanding of Agile values and principles, including Scrum, Kanban, and Lean • ability to communicate clearly with technical and non-technical audiences - from developers and subject matter experts to customers and executives • ability to manage competing priorities and delivery pressure • fluent English, both written and spoken • Degree or Diploma in Information Technology, Informatics, or a related field Experience with logistics or supply chain solutions is a strong plus. What you won’t find here: • requirements written only for the sake of documentation • backlog management without product ownership • decisions endlessly escalated instead of made • process for the sake of process • a perfectly defined problem waiting for you What matters to us: • clarity over complexity • outcomes over output • ownership over handovers • customer problems over feature requests • decisions over endless alignment • continuous improvement over perfect processes If this sounds like the kind of product environment where you do your best work - let’s talk.

Location: São Paulo, Brazil JoomPro is the first and only end-to-end cross-border B2B marketplace. It serves small, medium, and large businesses, handling orders of any size from start to finish. Today, JoomPro operates in Brazil and Mexico, with plans to expand into other markets. JoomPro is one of the key businesses of Joom, an international tech-centric group of e-commerce companies founded in 2016 in Latvia. Joom Group also includes other businesses: Joom, a global cross-border marketplace; JoomPulse, an AI analytics tool for Mercado Livre sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Portugal, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products. We are looking for a Head of Customs and Logistics to manage JoomPro's logistics and customs operations in Brazil, lead a team, and drive continuous improvement across customs clearance, certification, and warehouse coordination. Responsibilities Manage and control the full scope of Brazil logistics operations: customs clearance, logistics providers, certification, and warehouse coordination Own relationships with logistics providers, customs brokers, freight forwarders, and carriers; negotiate tariffs and service levels Identify, evaluate, and onboard new logistics and customs partners on an ongoing basis Build and refine operational processes with each partner based on hands-on analysis of performance data Track delivery performance and benchmark contracted rates against the market to drive continuous improvement Lead and develop the local logistics and customs team Requirements Hands-on experience managing international logistics operations End-to-end expertise in customs clearance operations Proven track record leading and developing operational logistics teams Experience finding new logistics/customs partners and negotiating tariffs and contracts Comfortable working through day-to-day operational details as well as high-level strategy Fluent English and Portuguese Preferred Background in a retail company importing from China, at a logistics/customs service provider, or at a Comex company Familiarity with Brazilian import modalities such as Importação por Encomenda and Importação por Conta e Ordem We offer Compensation package: base salary and performance-based bonuses, CLT employment Office-first: flexible hours with a possibility to work remotely 52 days per year, and 30 days of paid annual leave Care & Wellbeing: extended health insurance for the employees, their spouses, and children (including dental care), transportation and daily meal allowance, and 100% paid sick leave AI-first approach: licenses and access to a wide range of AI tools Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English courses Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work Before applying for the above position please review our Candidate Privacy Notice here: https://legal.joom.com/recruitment/JoomPro_Brazil_Job_Applicant_Privacy_Notice.pdf By responding to the vacancy, you acknowledge that you have read our Privacy notice

Location: Самара В отдел решения отложенных обращений требуется руководитель группы. Обязанности * руководство работой функциональной команды (25 сотрудников), организация и контроль за выполнением целевых показателей группы, прогнозирование результатов * выполнение целевых значений ключевых показателей работы сотрудников, контроль и обеспечение качественного и своевременного выполнения поставленных задач * развитие компетенций команды, предоставление обратной связи сотрудникам * анализ эффективности работы сотрудников курируемого направления, внедрение мероприятий по повышению эффективности работы направления * обеспечение выполнения целевых показателей группы. Требования * высшее образование * руководящий опыт от 1го года * понимание методологии процессного управления * опыт работы с управленческой отчетностью * опыт работы с клиентами, умение вести переговоры со смежными подразделениями * системность в работе, тайм менеджмент, деловые коммуникации * опыт управления командой (наставничество) * развитое аналитическое мышление * уверенные навыки анализа данных, умение работать с Excel таблицами (ВПР, Сводная таблица), Word и PowerPoint * умение использовать нейросети в повседневной работе. Условия * рабочее место: г. Самара, Московское шоссе д.270В * возможность стать лидером и наставником для коллег, активно влиять на стратегию развития направления * возможность решать амбициозные задачи и вызовы * возможности профессионального развития и карьерного роста * пятидневная рабочая неделя * стабильный оклад и ежемесячная премия по итогам работы * льготные условия кредитования * ДМС с первого дня и льготное страхование для близких * бесплатная подписка СберПрайм+, скидки на продукты компаний-партнеров: Okko, Купер, Самокат, Сбер Еаптека и других * корпоративная пенсионная программа * обучение за счет компании: онлайн курсы в Виртуальной школе Сбера, возможность получить новую квалификацию * корпоративный спортзал * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.