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Задачи: — Определять и реализовывать операционную стратегию Колумбии для поддержки быстрого роста, прибыльности и расширения рынка. — Переводить бизнес-цели в масштабируемые, основанные на данных операционные процессы и ключевые показатели эффективности (KPI). — Обеспечивать операционную готовность для поддержки новых продуктов, рынков и регуляторных требований. — Руководить, развивать и масштабировать высокоэффективные операционные команды в нескольких функциях (телепродажи, амбассадоры, взыскания, операционная поддержка). — Строить сильную команду лидеров и продвигать культуру ответственности, владения и постоянного улучшения. — Проектировать организационные структуры, которые балансируют скорость, контроль и масштабируемость. — Контролировать операции, связанные с доходами, включая телепродажи и программы полевых амбассадоров, обеспечивая эффективность, продуктивность и оптимизацию конверсии. — Тесно сотрудничать с командами продукта и маркетинга для оптимизации привлечения и удержания клиентов. — Обеспечивать эффективность операций по взысканиям, соответствие требованиям и согласованность с принципами клиентского опыта. — Устанавливать и контролировать операционные KPI, дашборды и обзоры производительности. — Использовать данные для принятия решений, прогнозирования потребностей в ресурсах и проактивного управления рисками. Требования: — Более 8 лет опыта в руководящих операционных ролях, желательно в финтехе, финансовых услугах, маркетплейсах или быстрорастущих технологических компаниях в Латинской Америке. — Подтвержденный опыт масштабирования сложных, многоуровневых операций в динамичной среде. — Сильный опыт управления командами, влияющими на доходы (операции продаж, полевые команды, взыскания или аналогичные). — Демонстрированная способность руководить большими, разнообразными командами и старшими руководителями. — Сильный аналитический склад ума с глубоким пониманием операционных метрик и экономики единицы. — Опыт тесного сотрудничества с командами продукта и инженерии по инициативам автоматизации и масштабируемости. — Исполнительное присутствие с возможностью влиять на уровне C-level и совета директоров. — Разговорный английский и испанский языки. Условия: — Гибридный формат работы в Колумбии.
Задачи: — Определение дорожной карты и технической стратегии для направления автоматизации, согласование приоритетов с бизнес-целями — Проектирование, создание и поддержка масштабируемых, высоконагруженных автоматизационных рабочих процессов с использованием n8n и других low-code платформ — Внедрение автоматизаций с использованием ИИ, включая интеграцию LLM, AI-агентов, векторных баз данных и интеллектуальных рабочих процессов в бизнес-процессы — Наставничество инженеров, установление инженерных стандартов, проведение обзоров рабочих процессов и кода, поддержка технического роста команды — Взаимодействие с кросс-функциональными и международными заинтересованными сторонами для трансформации бизнес-требований в масштабируемые технические решения — Обеспечение надежности, безопасности и масштабируемости инфраструктуры автоматизации и интеграций компании — Постоянное улучшение архитектуры автоматизации, практик разработки и операционной эффективности Требования: — Опыт работы в роли технического лидера, тимлида или старшего инженера по автоматизации с готовностью взять ответственность за техническое направление — Практический опыт работы с платформами автоматизации и low-code, такими как n8n, Make, Airtable или аналогичными — Опыт реализации решений с использованием ИИ, включая LLM, RAG-системы, агентные рабочие процессы и API, такие как OpenAI или Anthropic — Уверенные навыки программирования на JavaScript/TypeScript и Python — Глубокое понимание REST API, Webhooks, механизмов аутентификации, SQL и системных интеграций — Опыт проектирования масштабируемых архитектур и принятия технических решений для бизнес-критичных систем — Аналитический склад ума и способность оптимизировать сложные бизнес-процессы через автоматизацию — Уровень английского B2 или выше для эффективного общения с международной командой Желательно: — Опыт работы с AI-фреймворками, такими как LangChain или LlamaIndex — Опыт работы с Jira Software и Jira Service Management, включая продвинутые интеграции API — Опыт работы с self-hosted инфраструктурой, Docker, CI/CD пайплайнами и инструментами мониторинга, такими как Prometheus и Grafana Условия: — Поддержка релокации в один из хабов: Кипр, Грузия, Сербия или Казахстан с помощью для сотрудника и его семьи — Гибкий формат работы из офиса или удаленно — Медицинское страхование — Бюджет на образование: языковые курсы, профессиональное обучение и сертификации — Бюджет на здоровье: компенсация расходов на ментальное здоровье и фитнес — Отпуск: 20 дней ежегодного отпуска и оплачиваемый больничный
Задачи: — Определение дорожной карты и технической стратегии для направления автоматизации, согласование приоритетов с бизнес-целями — Проектирование, создание и поддержка масштабируемых, высоконагруженных автоматизационных рабочих процессов с использованием n8n и других low-code платформ — Внедрение автоматизаций с использованием ИИ, включая интеграцию LLM, AI-агентов, векторных баз данных и интеллектуальных рабочих процессов в бизнес-процессы — Наставничество инженеров, установление инженерных стандартов, проведение обзоров рабочих процессов и кода, поддержка технического роста команды — Взаимодействие с кросс-функциональными и международными заинтересованными сторонами для трансформации бизнес-требований в масштабируемые технические решения — Обеспечение надежности, безопасности и масштабируемости инфраструктуры автоматизации и интеграций компании — Постоянное улучшение архитектуры автоматизации, практик разработки и операционной эффективности Требования: — Опыт работы в роли технического лидера, тимлида или старшего инженера по автоматизации с готовностью взять ответственность за техническое направление — Практический опыт работы с платформами автоматизации и low-code, такими как n8n, Make, Airtable или аналогичными — Опыт реализации решений с использованием ИИ, включая LLM, RAG-системы, агентные рабочие процессы и API, такие как OpenAI или Anthropic — Уверенные навыки программирования на JavaScript/TypeScript и Python — Глубокое понимание REST API, Webhooks, механизмов аутентификации, SQL и системных интеграций — Опыт проектирования масштабируемых архитектур и принятия технических решений для бизнес-критичных систем — Аналитический склад ума и способность оптимизировать сложные бизнес-процессы через автоматизацию — Уровень английского B2 или выше для эффективного общения с международной командой Желательно: — Опыт работы с AI-фреймворками, такими как LangChain или LlamaIndex — Опыт работы с Jira Software и Jira Service Management, включая продвинутые интеграции API — Опыт работы с self-hosted инфраструктурой, Docker, CI/CD пайплайнами и инструментами мониторинга, такими как Prometheus и Grafana Условия: — Поддержка релокации в один из хабов: Кипр, Грузия, Сербия или Казахстан с помощью для сотрудника и его семьи — Гибкий формат работы из офиса или удаленно — Медицинское страхование — Бюджет на образование: языковые курсы, профессиональное обучение и сертификации — Бюджет на здоровье: компенсация расходов на ментальное здоровье и фитнес — Отпуск: 20 дней ежегодного отпуска и оплачиваемый больничный
Location: San Francisco; New York Workplace: OnSite ABOUT US: AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation. Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. THE ROLE: We’re seeking a Revenue Operations Manager with a strong track record, a builder’s mindset, and a bias for action to join our in-person team in New York or SF. This is a high-impact, hands-on role. You’ll own the entire revenue operations function, from top-of-funnel lead routing through deal close and commission administration. You’ll work closely with our Head of Finance & People Ops and sales leadership to build the systems, dashboards, and processes that scale our go-to-market motion. WHAT YOU’LL WORK ON: - Own the inbound lead routing process, partnering with Marketing to ensure proper attribution - Run territory management and strategy for geo-based decision-making - Support and strategize on every aspect of revenue operations in your territory - Own capacity forecasting strategy, including inputs, throughputs, and outputs, and serve as the conduit back to Finance in the US for effective capacity forecasting - Provide input and strategy on comp-based decisions and benchmarking - Support leadership on overall regional operations and finance strategy across all functions, including sales, presales, and ecosystem - Evaluate new tools on the market and be responsible for improving the efficiency and effectiveness of the sales team - Build and maintain dashboards, leaderboards, and pipeline reporting to give leadership real-time visibility - Monitor deal progression and hold reps accountable for CRM hygiene and accuracy - Support deal reviews at the pricing and negotiation stages, coordinating with outside counsel as needed - Own the closed-won process from signature through handoff to post-sale - Administer commission plans across the sales org, ensuring accurate and timely calculations and serving as the source of truth for comp-related questions YOU MAY BE A FIT IF: - You have 3–7 years in Sales Operations or Revenue Operations at a high-growth, usage-based sales organization - You’ve built core GTM infrastructure before: lead routing, CRM architecture, pipeline reporting, commission administration, and deal desk - You have deep proficiency in CRM workflows, lifecycle stages, custom properties, and data hygiene - You’ve owned commissions end-to-end: building the model, calculating payouts, fielding rep disputes, and keeping it reconciled with Finance - You’ve run a deal desk, know what makes a contract clean, and catch errors before they become problems - You’re strong in Excel or Google Sheets: you can build a pipeline coverage model and know which metrics actually matter - You’ve earned trust with a sales team by making their lives easier while holding them accountable to process - You have a builder’s mentality: you identify gaps, propose solutions, and execute without being asked twice - You can zoom out and think strategically while staying close enough to the work to get your hands on the keyboard - You have an AI-forward mindset: you actively use AI in your work and are excited to pioneer its use in go-to-market operations - You have strong communication and collaboration skills and earn trust across Sales, Marketing, and Finance - You’re a player-coach: you’re not above the details, and you’re excited to own the work yourself
Location: Gibraltar office Workplace: Hybrid About the role As an Onboarding Coordinator, you'll play a critical role in ensuring our newly signed operator partners successfully launch with Playson as quickly and smoothly as possible. Acting as the bridge between Sales, Technical Integration, Compliance, Legal, Finance and Account Management, you'll coordinate every stage of the onboarding journey from contract signature through to go-live. This is a unique opportunity that combines project management, customer relationship management and commercial execution. You'll manage multiple onboarding projects simultaneously, working closely with operators, aggregators and internal stakeholders to remove blockers, keep projects on track and deliver an exceptional onboarding experience. Success in this role is measured by your ability to drive projects forward, shorten time-to-launch and ensure every customer begins their partnership with Playson in the best possible way. Key Responsibilities - Own the onboarding process for newly signed operator partners from contract signing through to successful go-live. - Coordinate multiple onboarding and integration projects simultaneously across global markets. - Act as the primary point of contact for customers throughout implementation, ensuring a positive onboarding experience. - Work closely with Technical Integration to coordinate API integrations, product configuration and launch readiness. - Collaborate with Sales, Compliance, Legal, Finance and Account Management to ensure all onboarding milestones are delivered on time. - Create and manage project plans, timelines and launch checklists, proactively identifying and resolving risks. - Coordinate commercial launch activities, including game positioning and promotional opportunities to maximise launch success. - Keep customers informed throughout the onboarding journey by providing clear communication and managing expectations. - Continuously improve onboarding processes and project management practices to increase efficiency and reduce time-to-market. - Build strong internal and external relationships while delivering exceptional customer service throughout every project. Requirements - 3+ years' experience within the B2B iGaming industry, ideally working with operators, suppliers or aggregators. - Previous experience managing customer onboarding, implementation, integration or customer success projects. - Strong project management skills with the ability to coordinate multiple projects and stakeholders simultaneously. - Good understanding of API integrations, technical implementation processes and product releases. - Excellent communication and relationship-building skills with both customers and internal stakeholders. - Strong organisational skills with the ability to prioritise effectively in a fast-paced environment. - Commercial mindset with the confidence to manage customer expectations and support successful product launches. - A proactive, solution-oriented approach with excellent problem-solving skills and strong attention to detail. - Comfortable working under pressure while maintaining a high level of ownership and accountability. - Experience using project management and collaboration tools such as Jira, Asana, Monday.com, ClickUp or similar. Nice to have - Experience working on the supplier side of the iGaming industry. - Familiarity with Agile project management methodologies. - Experience coordinating technical integration projects involving multiple stakeholders. - Basic understanding of SQL or technical troubleshooting. - Experience launching products or coordinating commercial go-live activities. What we Offer - Benefit from a transparent and systematic quarterly bonus system. - We offer a flexible work schedule to accommodate your needs. - Choose to work remotely, providing greater flexibility and comfort. - Enjoy unlimited paid vacation leave, including bank holidays. - Take unlimited paid sick leave whenever necessary. - Get reimbursement for professional development courses and training. We provide access to the latest tools and training for continuous growth. Recruitment process - Talent Acquisition Interview - Hiring Manager Interview & Practical Exercise - Final Interview By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
Location: Al Khobar, Saudi Arabia The Offshore Liaisonman is responsible for coordinating all personnel, logistics, documentation, and communication activities related to offshore rig and non-rig operations. The role ensures the smooth mobilization and demobilization of offshore personnel, compliance with client requirements, and effective coordination between offshore teams, onshore support functions, marine logistics, and client representatives. Requirements Coordinate offshore personnel mobilization and demobilization in accordance with client schedules. Liaise with clients, offshore installations, marine logistics, helicopter operators, and internal departments to ensure uninterrupted operations. Arrange offshore travel, including helicopter and vessel bookings, crew change schedules, and transportation logistics. Process and maintain offshore documentation, including gate passes, offshore permits, manifests, travel requests, and client approvals. Ensure all personnel possess valid offshore certifications and medical clearances before deployment. Coordinate with HR, Operations, HSE, Logistics, and Marine departments regarding manpower requirements. Monitor offshore crew rotations and maintain updated personnel movement records. Support offshore rig and non-rig projects with administrative and logistical coordination. Follow up on client requests, approvals, and operational documentation. Maintain daily communication with offshore installations to resolve logistical or personnel-related issues. Prepare daily, weekly, and monthly reports related to offshore manpower and logistics. Ensure compliance with company policies, client requirements, and offshore safety regulations. Assist during emergency crew changes and urgent mobilization requirements. Required Skills Strong knowledge of offshore crew change and mobilization procedures. Excellent communication and coordination skills. Ability to work under pressure and manage multiple priorities. Proficiency in Microsoft Office (Excel, Word, Outlook). Good organizational and documentation management skills. Familiarity with offshore travel logistics, helicopter scheduling, and marine transportation. Knowledge of offshore HSE requirements and compliance procedures. Fluency in English; Arabic is an advantage.
Location: Tokyo, Japan WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. WHAT YOU'LL ACHIEVE - Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion - Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business - Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals - Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews - Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion - Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered - Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system - Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base SKILLS YOU'LL NEED TO BRING - 5+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working - Native level Japanese, business level English NICE TO HAVES - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy. https://dev.notion.so/Notion-Global-Recruiting-Privacy-Policy-a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Tokyo, Japan WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. WHAT YOU'LL ACHIEVE - Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion - Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business - Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals - Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews - Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion - Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered - Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system - Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base SKILLS YOU'LL NEED TO BRING - 7+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working - Native level Japanese, business level English NICE TO HAVES - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy. https://dev.notion.so/Notion-Global-Recruiting-Privacy-Policy-a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco, California; New York, New York WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. WHAT YOU'LL ACHIEVE - Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion - Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business - Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals - Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews - Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion - Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered - Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system - Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base SKILLS YOU'LL NEED TO BRING - 3+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working NICE TO HAVES - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco and New York, the estimated OTE (On-Target Earnings) range is $110,000 - $165,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: UK: Milton Keynes (100 Avebury); UK: Manchester (Landmark, St Peter's Square, 1 Oxford St) Workplace: Hybrid The role / impact As a Customer Success People Lead, you will play a pivotal role in empowering our customers to achieve their business goals while driving advocacy and product adoption for Xero. Sitting within our Customer Experience function, you will use your collaborative leadership style to guide, mentor, and provide strategic direction to a dedicated team of specialists. Your focus will be on increasing our contribution to overall revenue by guiding day-to-day outputs across key initiatives, elevating team capabilities through continuous coaching, and ensuring the team is equipped to deliver on a variety of strategic campaigns. By fostering a supportive and high-performing environment, you will directly influence customer retention and long-term satisfaction. The team & how they connect You will join a collaborative and cross-functional community within the broader Customer Experience team. We work closely with global go-to-market, product, marketing, and technology partners to deliver seamless customer journeys. Together, we focus on supporting small businesses and advisors to thrive by executing impactful onboarding and growth programmes. Initially, the role will focus on: - Guiding and coaching a team of specialists to drive customer retention and growth across advisor and small business channels. - Implementing modern onboarding and engagement methodologies to elevate product utilisation and customer sentiment. - Delivering on diverse always-on and strategic campaigns aligned with our global go-to-market plan. - Utilizing CRM and customer success platforms such as Salesforce, Gainsight, or HubSpot alongside G-Suite tools to analyze customer health data and refine workflows. Where and how you can work At Xero, we offer a flexible, hybrid working environment designed to support balance and collaboration. You can work from a mix of home and our modern UK office spaces, coming together with the team on designated boost days to connect, collaborate, and share ideas. This role would require you to be in office 3 days per week. Xero is a Great Place to Work UK accredited. Here are some of the things we are looking for - Demonstrated experience mentoring, coaching, or leading teams within customer success, sales, or customer experience environments. - A background in SaaS or digital platforms, paired with a solid understanding of customer success principles or sales motions. - You bring an analytical approach to using customer data and metrics to guide decision-making and drive positive outcomes. - Exceptional communication and stakeholder management skills, with the ability to build trust and influence across all business levels. - Familiarity with CRM or Customer Success tools such as Salesforce, Gainsight, or HubSpot. - An adaptive leadership style and growth mindset that helps you embrace change and support your team through evolving priorities. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Join a Great Place to Work-Certified™ company where your voice matters.
Location: Dublin, Ireland WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. WHAT YOU'LL ACHIEVE - Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion - Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business - Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals - Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews - Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion - Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered - Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system - Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base SKILLS YOU'LL NEED TO BRING - 3+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - You are a fluent Russian speaker - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working NICE TO HAVES - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €89,000 - €100,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: New York, New York; San Francisco, California Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. WHAT YOU'LL ACHIEVE - Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion - Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business - Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals - Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews - Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion - Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered - Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system - Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base SKILLS YOU'LL NEED TO BRING - 7+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working NICE TO HAVES - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $204,000-$240,000. #LI-Onsite By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: London, United Kingdom WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. WHAT YOU'LL ACHIEVE - Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion - Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business - Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals - Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews - Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion - Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered - Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system - Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base SKILLS YOU'LL NEED TO BRING - Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working NICE TO HAVES - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco, California; New York, New York Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is looking for a Head of Demand Engine to build the engine that turns our best product stories, customer proof, and market opportunities into scaled pipeline. You’ll lead demand programs across campaigns, digital, paid strategy, webinars, email, web, and emerging channels. You’ll partner closely with Product Marketing on audience and offer strategy, with Performance Marketing on paid execution, and with Field Marketing & Events on the moments that benefit from in-person activation. This is a senior leadership role with both AMER and global scope. You’ll help set the global standard for how Notion plans, runs, tests, and measures demand programs, while learning from strong regional teams and making the best ideas repeatable across markets. You’ll lead a growing team spanning demand programs and digital demand, with room to expand into areas like partner marketing over time. This is a build job as much as a run job. We’re looking for someone with real taste who can spot a strong idea, turn it into a sharp program, and build a repeatable engine around what works. You should care about quality and craft, but also love testing, data, systems, and execution. The opportunity is to modernize demand generation at one of the companies defining how teams work with AI. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL DO - Own the demand programs strategy, calendar, and operating rhythm across priority audiences, segments, and offers. - Turn strong product stories, content, customer proof, and market opportunities into integrated programs that can scale across channels and regions. - Build a high-velocity testing practice. Set a high bar for creative and execution, learn quickly, and put more weight behind what works. - Serve as the global point person for paid digital demand strategy. Define the audiences, offers, creative, programs, and goals, then partner closely with Performance Marketing on execution and optimization. - Lead digital demand across webinars, email, web, review sites, nurture, and new formats, creating new programs where the strategy calls for them. - Partner with Marketing Ops and RevOps to build a trusted global approach to marketing ROI, attribution, forecasting, MQA/MQL methodology, and campaign reporting. - Work closely with Enterprise Product Marketing on audience, offer, and campaign strategy, and with Field Marketing & Events on coordinated execution. - Help build our muscle in account-based marketing and partner marketing as those motions develop. - Be a trusted partner to Sales and executive leadership. Bring a clear point of view, make the numbers legible, and advocate for what will have the most impact. - Hire, coach, and lead a strong team across demand programs and digital demand. WHAT YOU'LL NEED - A track record of building and scaling B2B demand programs that create qualified pipeline. - Strong judgment and taste. You can point to specific programs that worked because the audience, offer, creative, and execution were sharp. - Deep digital demand experience across paid strategy, email, web, webinars, nurture, and integrated campaigns. - A testing mindset and the operating discipline to turn learnings into repeatable programs, systems, and investment decisions. - Comfort with data. You can work closely with Marketing Ops and RevOps on attribution, reporting, forecasting, and ROI, and translate the numbers into clear action. - Executive presence. You earn trust with Sales and company leaders, hold a strong point of view, and are comfortable making hard calls. - Experience leading and developing strong teams in a fast-moving environment. - Experience operating across regions, or genuine curiosity and appetite to build globally. - Comfort with ambiguity. This model is still being written, and you’ll help write it. NICE TO HAVES - Experience building account-based marketing programs. - Experience with partner or ecosystem marketing. - Experience working across both product-led and sales-assisted growth motions. WHY THIS ROLE This is one of the most visible, highest-impact seats in Notion’s marketing org. You’ll have the mandate to build the demand engine, shape how we measure marketing ROI globally, and work directly with Sales, RevOps, company leaders, and regional marketing teams. The playbook for B2B demand generation is changing. Buyers expect better content and experiences, AI is reshaping how programs get built, and old attribution models are under pressure. If you want to apply what already works, challenge what doesn’t, and help define a more modern model, this is the job. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $245,000 – $275,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Lithuania Workplace: Remote ABOUT ENEBA At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers. ABOUT THE TEAM We’re the Eneba Engineering team. We bring together product-minded engineers, tech leads, and managers who are passionate about building and maintaining a stable, scalable marketplace for gamers. Our mission is to keep Eneba running smoothly while enabling steady, iterative growth. We focus on reliability, clear ownership, and pragmatic engineering that serves real business needs. We're looking for a Head of Engineering to own Eneba's engineering organization day to day. You'll drive technical decisions, people structure, process evolution, and AI adoption across an org of 70+ engineers spanning Software Engineering, Mobile, Security, and IT Admin. You'll report directly to our VP of Technology and work in close partnership with our Director of Product. What you'll own in year one - Own the overall stability, reliability, and efficiency of Eneba’s core technology, ensuring the platform runs smoothly while continuing to evolve iteratively over time. - Lead, mentor, and support a lean core of engineering managers and tech leads fostering a culture of accountability, knowledge sharing, and strong technical ownership. - Maintain and continuously improve engineering practices, processes, and documentation so that teams can onboard quickly, rotate between projects, and keep the “machine” well oiled despite ongoing growth. - Collaborate closely with product, data, and other stakeholders to translate business needs into clear technical priorities that optimize for long-term maintainability over constant reinvention. - Anticipate scaling and stability risks (e.g., headcount changes, new projects, or shifts in focus) and proactively prepare the platform, architecture, and teams to handle them with minimal disruption. - Ensure a high bar for code quality, security, and operational excellence, while keeping the organization lean and efficient rather than growing the team unnecessarily. - Create an environment where Eneba can safely experiment with new practices and technologies that improve efficiency or enable future projects when needed, without compromising the stability of the existing platform. - AI adoption: setting the culture, tooling, and behavior modeling for AI/LLM usage across the engineering organisation Requirements - 8+ years of engineering experience, with 2+ years as a Head of Engineering, VP Engineering, or equivalent senior engineering leadership role - Proven experience leading engineering organisations of 60+ engineers in product-focused tech companies, operating as a manager of managers with tech leads and engineering managers reporting into you across multiple disciplines (backend, frontend, mobile) - Strong hands-on software engineering background earlier in your career, with the ability to make architecture and system design decisions across the stack and earn the trust of senior engineers independently - Track record of scaling engineering teams in startup or high-growth environments, with a demonstrated ability to move fast, make decisions without heavy approval chains, and operate in ambiguity - Experience working in consumer-facing product companies (marketplace, e-commerce, gaming, consumer fintech, or similar) - Genuine enthusiasm for people leadership at scale — you've built and coached engineering managers and tech leads over multiple years, developed talent, and handled underperformance, restructures, and difficult conversations directly - Active user of AI/LLM tools in your own work, with demonstrated experience driving adoption within your engineering team — including a clear point of view on trade-offs around cost, quality, and use cases - Demonstrated ability to run stable, scalable platforms with a focus on reliability, predictability, and incremental improvement over time - Strong stakeholder management and communication skills, with proven experience partnering closely with product leadership and representing engineering in executive-level and cross-functional discussions - Comfortable operating without rigid long-term roadmaps; able to bring judgment, structure, and continuity while preparing the organisation for likely challenges - Experience working in multi-product or multi-project organisations is a strong plus - Based in Lithuania or willing to travel regularly to our Kaunas headquarters, particularly in the first three months - Fluent English (business proficiency required) What it’s like to work at Eneba - Opportunity to join our Employee Stock Options program. - Opportunity to help scale a unique product. - Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. - Paid volunteering opportunities. - Work location of your choice: office, remote, opportunity to work and travel. - Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes. *We’re an international team and our business language of choice is English. Good English level is required, proficiency is preferred. Please submit your resume in English *To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
Location: Remote (Philippines) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. About the Role: Worker Operations is the team that owns end-to-end operations and support for the supply-side (the workers) of our marketplace. We are over 200 team members who serve the 400,000+ (and growing) active professionals on our marketplace. As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team. Your responsibility is to provide agents with constructive feedback, identify the root causes of performance issues, and train them to address and correct those problems. You maintain high standards for your team and aren’t afraid to say, “This needs improvement, and here’s why.” You ensure that the customer experience remains the focal point of every discussion, set SMART goals for performance improvement, and deliver feedback that aligns with our standards. You’re also hands-on, willing to dive into customer issues directly, and you become a product expert so that you can coach your agents effectively. This is a fully remote position. Team members are expected to maintain working hours that overlap with Pacific Time (PT) and be available to work weekend shifts as needed. Day-to-Day Responsibilities: - Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90% - Providing frequent coaching to agents based QA feedback, metrics, customer survey responses, and your own ticket observations - Occasionally handling angry customer escalations - Ensure schedule adherence by agents and desired productivity levels - Maintaining coaching logs and providing regular written feedback to agents - Comfortably navigate our support environment, which includes tools such as Zendesk, Metabase, and Amazon Connect - Listen to team members’ feedback and resolve any challenges or conflicts - Initiate consequence management steps in the case of low-performing team members - Delegate tasks to high potential team members to build a culture of learning and development in the team - Suggest and lead team building activities for team motivation EXPERIENCE - 2+ years of coaching experience – Demonstrated success coaching individuals through structured feedback, development planning, and performance improvement. - 2+ years of people management experience – Experience leading customer support teams, driving performance, engagement, and accountability. - 2+ years of customer support experience – Strong foundation in delivering exceptional customer service and resolving complex customer issues. WHAT SUCCESS LOOKS LIKE IN WORKER OPERATIONS - Customer obsessed – Puts workers at the centre of every decision and consistently delivers a world-class experience. - Data-driven problem solver – Uses data, trends, and root cause analysis to identify issues and deliver sustainable improvements. - Thrives in ambiguity – Adapts quickly to changing priorities, products, and processes while maintaining high performance. - Communicates with clarity – Shares information proactively, aligns stakeholders, and provides clear, actionable feedback. - Bias for action – Takes ownership, moves with urgency, and focuses on delivering outcomes over perfection. - Continuously learns – Quickly develops expertise in new tools, products, and processes, applying that knowledge to improve both personal and team performance. - Raises the talent bar – Invests in coaching, challenges others to improve, and builds a culture of accountability and excellence. - Resilient under pressure – Maintains sound judgement and consistent execution during periods of high volume, incidents, and operational change. System Requirements - Minimum 15Mbps wired internet connection - Minimum i5 processor or equivalent - Minimum 12GB Ram - Quiet working environment - Steady power and internet connection HIRING PROCESS - Application Review - Case Study - First Round Interview/Case Discussion - Interview with Head of Worker Support Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Ищу сильного инженера, который умеет строить AI-продукты. Компания: одна из крупнейших продуктовых компаний Казахстана. Проект: масштабный B2B-продукт. Команда: сильная команда. Возможности: возможность напрямую влиять на развитие AI-направления.
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