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1Password69 дн назад

Field Chief Technology Officer - North America West

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Technical authority and commercial judgement create the bridge between architecture and business outcomes. As a 1Password Field Chief Technology Officer (Field CTO), you’ll help the world’s largest organizations navigate that bridge while shaping the future of enterprise identity security. The Field CTO is the most senior customer-facing technical advisor within the 1Password Solutions Engineering organization. You’ll influence enterprise technology leaders, accelerate adoption of the 1Password platform and help define how modern organizations secure every sign-in to every application from every device, including AI agents. You’ll partner with executive buyers, enterprise architects, developers and security practitioners to solve some of the industry’s most complex identity and access challenges. You’ll engage in our most strategic customer opportunities, represent 1Password in executive briefings, customer advisory boards, industry events and executive forums, and serve as a trusted advisor to Product, Engineering and GTM leadership. You’ll focus your efforts where executive technical leadership can materially influence customer outcomes, while transforming those experiences into repeatable technical motions that scale across the broader Solutions Engineering organization. Beyond customer engagement, you’ll help scale the technical capabilities of the entire Solutions Engineering organization. You’ll transform customer insights into repeatable playbooks, mentor senior Solutions Engineers, influence product direction and establish technical strategies that improve how we engage enterprise customers around the world. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. What we're looking for: - 12+ years of experience in enterprise technology, cybersecurity, consulting, solutions engineering, enterprise architecture or technical leadership roles. - Demonstrated success influencing executive technology leaders within Fortune 500 organizations. - Deep technical expertise across identity, access management, privileged access, cloud security, developer platforms, SaaS security or AI security. - Exceptional executive communication skills with the ability to translate complex technical concepts into business outcomes. - Demonstrated ability to simplify highly complex technical concepts into compelling narratives for executive audiences. - Proven ability to influence enterprise architecture decisions across large, complex organizations. - Experience supporting strategic enterprise sales opportunities and partnering closely with executive sales teams. - Strong understanding of enterprise buying processes and modern sales methodologies such as MEDDPICC. - Experience building technical strategies, reusable methodologies or customer engagement frameworks that scale beyond individual contributions. - Demonstrated ability to influence product strategy through customer engagement and market insights. - Proven ability to build trusted relationships across Product, Engineering, Sales and executive leadership while influencing without direct authority. - Experience speaking to diverse audiences at industry conferences, executive forums and analyst events. - Willingness to travel up to 50%. SUCCESS IN THIS ROLE Within your first 12 to 18 months, you will: - Influence the successful outcome of 1Password’s most strategic customer opportunities and executive relationships. - Build trusted partnerships with Product, Engineering and GTM leadership that shape future platform investments. - Create repeatable technical plays, executive messaging and reference architectures adopted across the global Solutions Engineering organization. - Elevate the technical capabilities of the field through mentorship, thought leadership and executive engagement. - Expand 1Password’s influence across the identity security community through conference speaking, customer advisory boards and industry events. What you can expect: SERVE AS A TRUSTED TECHNICAL ADVISOR TO STRATEGIC CUSTOMERS - Build relationships with CIOs, CISOs, CTOs, Chief Architects and technical decision makers across Fortune 500 organizations. - Participate in executive briefings, architecture reviews and strategic workshops to help customers solve complex identity, access and security challenges. - Participate in executive customer meetings where senior technical leadership is needed to build consensus, align C-level priorities with technical teams and accelerate strategic initiatives. - Provide technical leadership throughout the sales cycle, helping account teams navigate architecture discussions, competitive evaluations and executive decision making. - Support our most strategic opportunities by accelerating technical alignment, reducing execution risk and building customer confidence. SHAPE THE FUTURE OF SOLUTIONS ENGINEERING - Build repeatable technical motions, executive messaging, reference architectures and technical playbooks that scale across the global Solutions Engineering organization. - Mentor senior Solutions Engineers and help raise the technical and consultative capabilities of the broader team. - Partner with Sales Leadership, Solutions Engineering Leadership and Enablement to identify emerging technical trends, strategic opportunities and areas for organizational investment. - Develop enablement programs that prepare the field for emerging technologies and evolving customer challenges. - Serve as a technical thought leader across the organization, helping define best practices for enterprise engagement. INFLUENCE PRODUCT STRATEGY - Serve as the executive voice of the field by bringing customer feedback, competitive intelligence and implementation insights directly to Product and Engineering leadership. - Partner with Product Management and Engineering to influence roadmap priorities, validate emerging capabilities and support early customer adoption programs. - Help translate emerging market trends into actionable product and GTM strategies. REPRESENT 1PASSWORD EXTERNALLY - Speak at conferences, executive events, customer advisory boards, analyst briefings and industry forums. - Develop technical thought leadership through presentations, blogs, webinars, whitepapers and executive content. - Build credibility with customers, industry analysts, strategic partners and the broader security community while strengthening 1Password’s market position. - Be called upon to join high-impact, in-person customer engagements where executive technical leadership can build alignment, accelerate decision-making and strengthen strategic relationships. - Serve as the executive technical face of 1Password for our most strategic customers and partners. - Shape how 1Password engages enterprise organizations around identity security, AI, developer security and modern access management. - Partner directly with executive leadership across Product, Engineering, Marketing and Go-to-Market to influence company strategy. - Help define the future of Solutions Engineering by mentoring technical leaders and building scalable customer engagement models. - Represent 1Password on some of the industry’s biggest stages while helping organizations securely navigate the future of identity. USA-based roles only: The annual base salary for this role is between $228,000 USD and $342,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $228,000 CAD and $342,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

УдалённоRemote (United States | Canada)

1Password69 дн назад

Field Chief Technology Officer - North America East

Wolt69 дн назад

Tax Manager

Location: Helsinki, Finland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a numbers-driven Tax professional who’s just as comfortable digging into data as you are into tax rules? Do you get a kick out of finding smarter, more efficient ways to work – and are you curious about how AI and automation could change the way tax teams operate? If so, we’d love to chat! As we continue to scale, we’re now looking for a Tax Manager to join the team. This is a role with a wide and not entirely fixed scope – you’ll assist with tax audits, contribute to a variety of tax related projects, and support certain tax reporting tasks. The exact mix of work will shift over time as our needs evolve, so we’re looking for someone who’s comfortable with ambiguity and enjoys helping shape their own role. Everybody is accountable for their own workload and takes pride in being meticulous and precise. We also enjoy learning and developing as we go - it’s important that you share this approach! :) What you’ll be doing Contribute to a wide range of tax related projects in the field of direct and indirect tax and transfer pricing, from process improvements to ad-hoc initiatives Work with large volumes of tax data – find creative and efficient ways to gather, structure and make the most of it Assist in tax audits across the markets we operate in Support certain tax reporting tasks Explore opportunities to automate and streamline tax processes, including through AI Take on a scope that evolves over time as the team and business grow Our humble expectations A numbers-oriented mindset with strong analytical skills Genuine interest in data, and a creative, resourceful approach to sourcing and using it efficiently Interest in AI and automation is a strong plus A broad understanding of different tax areas; exposure to employment taxes is a plus Comfortable working in a role with a wide, evolving scope, and happy to take ownership of shaping it The Wolt usuals: Ability and passion to work autonomously in a fast-moving international environment, strong relationship building and customer service mindset, and a true growth mindset to consistently learn and develop skills. Next Steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Please submit your application in English . Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Help Scout69 дн назад

Director, Performance Marketing

Location: United States Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. Please note: For this role, we are only able to hire in the United States. ABOUT THE ROLE As the search landscape shifts and our market gets more crowded, Help Scout is investing more than ever in paid and performance marketing to accelerate signups, expand brand awareness, and diversify how we reach customers. It's an exciting time to be here. We've got a best-in-market product story, strong creative assets, and stellar copywriting. What we need now is a strategic owner to take our performance marketing motion from early-stage to a durable growth engine that fuels our self-serve, product-led, and sales-assisted growth. You'll report to the VP of Marketing, setting and executing the strategy for how Help Scout invests in paid channels while building deep partnerships across Marketing, Sales, Product, Support, and company leadership. In this role, you will: - Own performance marketing strategy. Set the quarterly and long-term strategy for how paid, lifecycle, and conversion work together to hit the signups number, defining what's needed from each channel and building the plan B when something's off. You'll be the person leadership turns to for the full picture of paid performance. - Move Help Scout upmarket. Own iteration of ad copy, creative, bidding strategy, and budget allocation across paid search and display, and set the bar for how we drive both our horizontal motion for volume and our vertical motion for larger deals. - Build the business case for new channels. Identify and evaluate new channel investments, paid social, affiliate, direct mail, OOH, and drive alignment with leadership on where to place new bets and how to measure them. - Partner on pipeline outcomes. Work closely with Sales and RevOps to connect paid spend to pipeline and revenue, not just top-of-funnel volume, and make sure channel investment decisions reflect what's actually converting downstream. - Partner to grow organic and paid in harmony. Work with content, social, SEO, and AEO to make sure paid and organic acquisition reinforce each other rather than compete for the same ground. - Represent Help Scout's performance marketing point of view. Bring an informed perspective on where the paid landscape is heading, and use that expertise to keep Help Scout ahead of a crowded, competitive market. - Own our presence in AI-driven discovery. As search shifts toward AI overviews and LLM-based answers, you'll define how Help Scout shows up in that landscape alongside traditional paid and organic search. - Shape the future of the function. This is currently an individual contributor role with agency support. You'll build the roadmap for what performance marketing needs to look like over the next 12-18 months, including where headcount should come in as the motion scales. ABOUT YOU - You have at least 7+ years in performance or growth marketing, including experience owning strategy for a B2B SaaS company. - You have significant experience in paid/performance marketing, with a track record of owning strategy for B2B SaaS companies – not just executing campaigns. - You're an expert across paid channels and know the search landscape and the benchmarks that matter (PPC, CPM, ROAS), and you can identify which channels and investments matter most for the business right now. - You have a scrappy, results-driven mindset. You're comfortable working with ambiguity, a modest budget, and a lean marketing team, and you know how to out-creative the competition while also spending in the right way to drive results. - You have strong analytical skills, with deep experience in tools like Google Analytics, Google Tag Manager, and attribution platforms, and you know how to turn data into a clear recommendation for leadership. - You know how to run rapid experimentation and adapt strategy based on what the data tells you – and you have a plan B ready before you need it. - You use AI tools daily to improve your output, and you can point to specific examples where AI changed the speed, quality, or scale of what you delivered. - You have excellent verbal and written communication skills, know how to communicate and build relationships across a remote, async organization, and can present insights and strategy to senior leaders and cross-functional teams. - Bonus: you have experience managing an agency and/or direct reports to execute a paid marketing strategy. COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Wolt69 дн назад

Sales Manager (Śląsk)

Location: Poland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. What you’ll be doing Wolt has been growing rapidly in Poland ever since we entered the market in 2018. We’re now in 26 cities and continue to expand fast - with even more exciting growth ahead. As we strengthen our presence in Poland, we’re looking for an experienced and driven Sales Manager based in the Silesia Area (Katowice, Chorzów, Bytom) to take the lead in driving restaurant and retail acquisition and growth in the region. This is a key commercial role, where you’ll not only drive new partnerships with top-tier Merchants but also shape Wolt’s overall acquisition strategy in Poland. You’ll work closely with our Account Management team to ensure we’re building a high-quality, scalable Merchant base while maintaining Wolt’s signature focus on quality and service. Day-to-day in this role you’ll: Leading the end-to-end sales process for high-potential and strategic restaurant and retail partners - from prospecting to closing. Identifying new business opportunities, market trends, and categories that can accelerate Wolt’s growth. Managing and optimizing the sales pipeline, ensuring strong forecasting accuracy and data-driven decision-making. Negotiating partnership terms with key stakeholders and ensuring long-term, profitable collaborations. Partnering with cross-functional teams (Mx Services, Account Management and Marketing) to ensure smooth onboarding and lasting partner success. Using insights from data to refine acquisition strategies and continuously improve sales effectiveness. Our humble expectations Proven experience in B2B sales, business development, or partnerships, ideally within the food delivery, hospitality, or FMCG industries. Strong track record of closing high-value deals and managing strategic partnerships. A strategic thinker who can translate insights into actionable business plans and execute with excellence. Strong negotiation, analytical, and communication skills, with the ability to influence at all levels. A passion for great food and a deep understanding of the local restaurant and retail landscape. Fluent in Polish and English. Why you’ll love it 🚀Global and growing fast: Be part of a fast-moving scaleup 🤩Ride of a lifetime: Accelerate your career and build your sales skills 💪Instant impact: Take ownership and make a difference 💙Big hearts and small egos: Surround yourself with smart, friendly people Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙 After one of our Talent Acquisition Partners reviews your application and finds that you meet the required criteria, you will be invited to take part in the following process: Introduction meeting (You to Wolt and Wolt to you) Meeting with your potential Manager Show us why you’re the best candidate for the role! (Assignment stage) #LI-WM1 Compensation The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met. This position is not eligible for consideration for an equity/RSU grant. Poland Pay Range 10 180 zł — 12 725 zł PLN Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Help Scout69 дн назад

Director of Product Marketing

Location: United States Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. DIRECTOR, PRODUCT MARKETING We're looking for a Director of Product Marketing to own how Help Scout tells its story in a crowded, fast-growing market – shaping the positioning, narrative, and go-to-market strategy that define how customers, prospects, and the industry understand our platform. It's an exciting time to be here. With a new vision and an AI-driven vision, we’ll be shipping more products faster to ensure we can quickly meet the changing needs of the market. You'll set the strategy for how we position that pace of innovation, build the frameworks that help the whole company talk about it credibly, and make sure our AI-driven product investments land as real value in the market not just feature noise. You'll report to the VP of Marketing, leading our product marketing function, and will manage our Lead Product Marketing Manager. Please note: This role is only open to US-based applicants. ABOUT THE ROLE - Own product marketing strategy. Set and execute the quarterly and long-term strategy for how Help Scout positions its product and platform, informed by market trends, competitive analytics, and where the company is headed. - Build and scale the product marketing function. Manage and partner with our Lead Product Marketing Manager, setting priorities, coaching on craft, and creating room for them to grow into owning larger initiatives. You'll help build the team's roadmap for headcount and capability over the next 12-18 months. - Enable the whole company. Ensure sales, support, and teammates across Help Scout have what they need to understand and clearly articulate the value of what we ship. You'll build the frameworks and enable the company to talk about our products in a way that ultimately leads to new revenue and expansion. - Shape competitive intelligence at a strategic level. Go beyond synthesizing competitive research by turning it into a point of view on where the market is heading and how Help Scout should move to win, and make sure that point of view shapes product-led growth, direct and indirect sales, and expansion. - Own major product launches and seasonal release events end-to-end. Set the strategy and narrative arc for product release events and other major launches, coordinating across Sales, Product, Support, and Marketing to land them with impact. - Represent Help Scout's product story externally. Use guest posts, podcasts, social, and other channels to build the company's external visibility and reputation as a category leader, both for the platform and for how we're building it. ABOUT YOU - You have significant experience in product marketing for a B2B SaaS product or AI platform, with a track record of owning strategy, not just executing campaigns. - You're an expert in every core discipline of product marketing: positioning, messaging, buyer personas/ICP, sales enablement, and launches, and you can identify which high-value activities matter most for the business right now. - You've managed people before, and know how to coach someone on craft, give them room to own real work, and help them grow into more senior responsibility. - You have a point of view on positioning AI-powered products credibly, and ideally have direct experience marketing AI features or products. - You use AI tools daily to improve your own output and your team's, and you can point to specific examples where AI changed the speed, quality, or scale of what you or your team delivered. - You're a storyteller at heart. You write strong narratives that make complex products feel simple, human, and memorable, and you know how to communicate and build relationships across a remote, async environment. COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Fivetran69 дн назад

Staff Software Engineer_Fusion Adapters

Location: Bengaluru, Karnataka, India, APAC From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role dbt Fusion is building the next generation of data execution and connectivity infrastructure, enabling dbt workloads to run efficiently across diverse compute engines and data platforms. As a Senior Engineer on the Fusion Adapters and Connectivity team, you’ll design and ship core abstractions powering how dbt communicates with execution systems — leveraging Rust, Go, Arrow, and emerging open standards. This is a rare opportunity to work at the intersection of systems programming, database internals, and high-visibility open-source development. Your work will shape a foundational platform leveraged across the dbt ecosystem and the broader data community. What You’ll Do Design, build, and maintain Rust-first connectivity layers, execution APIs, and adapter scaffolding. Partner with teams building the dbt compiler, semantic layer, and runtime to evolve adapter interfaces and system boundaries. Contribute to Arrow/ADBC and other open-source specifications or implementations, strengthening the data ecosystem. Own CI, testing frameworks, profiling, error reporting surfaces, and release readiness for Fusion adapters. Debug complex interoperability and performance issues across drivers, engines, and compute domains. Collaborate with internal and community maintainers to review PRs, write RFCs, and evolve public code architectures. Mentor engineers on systems best practices and contribute to shared patterns around resilience, debuggability, and API clarity. Skills We’re Looking For Strong programming background in Rust, Go, C++ or similar performance-oriented languages. Experience designing or maintaining SDKs, libraries, connectors, or compute/data integration codebases. Exposure to data warehouses, query engines, Arrow/columnar ecosystems, or execution runtimes. A desire to build foundational platform components that other teams and community members rely on. Comfort working in public code review loops, async-first communication, and collaborative RFC processes. A mindset grounded in debuggability, reliability, and ownership in ambiguous problem spaces. You’ll have an edge if you have: Contributed to or interacted with Arrow, ADBC, DuckDB, Presto, DataFusion, Spark, ClickHouse, or similar engines. Experience shaping adapter/plugin standards, driver contracts, or architectural interfaces used by others. Familiarity with Rust async ecosystems (tokio, tower, tracing) or Go concurrency practices. Prior OSS governance experience — triaging issues, reviewing PRs, or working with community maintainers. An interest in building developer-experience layers or scaffolding frameworks for adapter authors. Qualifications: 6+ years experience in software engineering, with strong systems-level skills. 2+ years working in open-source, SDK, runtime, or low-level integration environments. Bachelor’s degree in Computer Science / related field or equivalent experience through industry OSS contributions. #LI-REMOTE #LI-SA1 Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Wolt69 дн назад

Retail Enterprise Development Specialist - ML Replacement

Location: Ramat Gan, Israel About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we’re building the future of retail — and our Enterprise Supermarkets team plays a critical role in shaping how the largest retail chains operate and grow on our platform. We are looking for a Retail Development Specialist to join a senior team managing Wolt’s most strategic supermarket partnerships in Israel. This is not a traditional sales role — it is a highly operational, analytical, and partner-facing position focused on driving performance, improving processes, and leading strategic retail partnerships end-to-end. In this role, you will manage a portfolio of 3–4 enterprise supermarket partners, acting as the main business owner for each account. You will work closely with store teams, operational stakeholders, and senior HQ management to improve performance, solve operational challenges, and drive sustainable growth across the partnership. What you’ll be doing In this role, you will manage a portfolio of 3–4 enterprise supermarket partners, acting as the main business owner for each account. You will work closely with store teams, operational stakeholders, and senior HQ management to improve performance, solve operational challenges, and drive sustainable growth across the partnership. Day-to-day in this role you’ll: Own the end-to-end management and development of strategic enterprise supermarket accounts on Wolt. Analyze business and operational performance to identify growth opportunities, bottlenecks, and operational inefficiencies. Lead proactive operational improvement initiatives with field stakeholders such as pickers, store managers, and operations teams, focusing on topics like picking times, rejection reasons, availability, and fulfillment quality. Conduct trainings and onboard partners on Wolt’s operational tools, workflows, and advanced platform capabilities. Build and maintain strong relationships with senior stakeholders at partner headquarters, including leading quarterly business reviews and strategic discussions. Drive commercial and marketing initiatives together with partners, including campaigns, assortment optimization, storefront visibility, and growth opportunities. Handle complex escalations and coordinate cross-functional problem solving, including cases involving technical or operational issues. Conduct regular visits to supermarket branches across Israel to support operational excellence and partner success. Monitor KPIs and performance metrics using BI and analytics tools, translating data into actionable business insights. Our humble expectations We are looking for a highly organized, proactive professional with strong analytical capabilities and experience in managing senior stakeholders for our most strategic supermarket partners. 4+ years of experience in Enterprise/B2B Account Management, Retail Operations, Customer Success, Consulting, or similar partner-facing operational roles. Proven experience managing complex enterprise accounts and working with senior stakeholders. Strong analytical capabilities and hands-on experience working with BI tools such as Looker, Tableau, Power BI, or similar. Advanced Excel skills — ability to analyze data, identify trends, and drive decisions independently. Experience leading operational improvement initiatives and managing multiple stakeholders simultaneously. Strong communication and presentation skills, with the ability to influence both field teams and senior management. Highly organized, proactive, and comfortable working in a fast-paced environment. Bachelor’s degree in Business Administration, Economics, Industrial Engineering, or a related field — mandatory. Fluent in Hebrew and English. What we offer A unique opportunity to join one of Europe’s fastest-growing tech companies and shape the future of retail. Exposure to strategic enterprise partnerships and large-scale retail operations. A highly impactful role with ownership, autonomy, and visibility across the organization. Hands-on learning, supportive teammates, and strong growth opportunities. Great benefits and a collaborative work environment. Next steps If this sounds like your next career step, we’d love to hear from you! We review applications on a rolling basis. The process typically includes: Talent Acquisition interview Hiring Manager interview Practical assignment and presentation Reference checks Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Baseten69 дн назад

Product Marketing Manager, Post-Training

Location: San Francisco; New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We’re looking for a product marketer to own positioning, launches, and customer stories for Baseten’s post-training offerings. You’ll work closely with researchers, engineers, and customers to understand a fast-moving market and give MLEs and researchers a clear reason to choose Baseten Training. You’re an excellent writer, a curious researcher, and a fast learner who can develop a strong point of view on technical topics, rather than just translating product features into content. Prior post-training experience is helpful, but not required. There’s no single path into this role. We welcome candidates from non-traditional backgrounds who have built strong writing, market judgment, and strategic thinking plus execution skills, whether that comes from product marketing or another field. We care more about the quality of your work and how quickly you learn than a particular title or industry background. If you’re passionate about AI infrastructure, post-training, developer engagement, and simplifying complex technologies for real-world adoption, we want to hear from you. RESPONSIBILITIES - Positioning & Messaging: Develop clear and differentiated messaging that articulates the value of Baseten’s Training platform to developers and enterprise customers. - Competitive Insights: Understand the fast-moving AI market and build competitive and market analysis to inform product positioning strategies. - Narrative Development: Shape how the market thinks about closed-to-open weights models and post-training ROI. - Product Storytelling: Own the launch process for new features and products, collaborating closely with product, engineering, sales, and growth teams. - Customer Stories: Work with our customers to understand the technical differentiation, key story, and compelling customer results. Then own telling the story from customer interviews through distribution and publication. REQUIREMENTS - Experience owning positioning, launches, or customer storytelling, gained through product marketing or related work. - An interest in AI infra and post-training with a proven aptitude to learn quickly. - Excellent writing: You can turn complex product capabilities into clear, accurate, compelling narratives. We’d love to see some of your work. - Fast learning: You get up to speed on unfamiliar technical concepts, ask thoughtful questions, and work with engineers and researchers to get the details right. You can operate at the right technical altitude when talking to different stakeholders. - Competitive judgment: You proactively research customer alternatives and develop a clear point of view on differentiation. - Hands-on ownership: You prioritize in ambiguity, navigate cross-functional trade-offs, and drive work through to launch. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Ramp69 дн назад

Credit Risk Associate

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. As a member of Ramp's Risk Strategy & Operations team, you will leverage data to develop and optimize credit strategies. Credit is one of Ramp's most consequential products. Every policy change affects how customers can grow their usage, and how responsibly Ramp scales up while managing risk. Credit Risk Strategy owns these tradeoffs end to end. In this role, you will own or help build strategy across credit risk areas like credit limits, payment speed, and collections. You'll take ambiguous problems, get to the data, prototype the solution, and push the change with Product, Engineering, Data Science, Risk Operations, Finance, Customer Experience, and Compliance. AI fluency is required. We use AI as a core pillar of our risk management stack, and you will be prototyping and managing related Agents and tools. You should already be using tools like Claude Code, Codex, or similar AI tools to write code, explore data, prototype apps, automate workflows, and check your own work. You do not need to be a software engineer, but you do need to use AI to ship something runnable or inspectable enough to test, improve, and hand off. We are looking for builders with high agency and high urgency: people who prototype the workflow, not just write the recommendation for someone else to build. What You'll Do - Own credit risk strategy for areas like model prototyping, credit limits, payment speed, collections, etc. - Use SQL, quantitative reasoning, and credit risk judgment to investigate patterns, size opportunities, define policy changes, and pressure-test recommendations. - Build the first useful version when the workflow does not exist: a tool, app, dashboard, agent, notebook, QA loop, monitor, or decisioning process. - Use AI tools every day to move faster on research, analysis, coding, synthesis, writing, verification, and follow-through. - Build AI into credit risk workflows: feature exploration, policy monitoring, case review, exception handling, decision support, documentation, and human-in-the-loop QA. - Investigate new data sources and model features; evaluate signal quality, coverage, failure modes, and how they would change credit decisions. - Make ambiguous credit risk decisions within your surface area, balancing loss, customer experience, operational burden, growth, compliance, and risk-adjusted returns. - Partner with Product, Engineering, Design, to execute and build the risk management infrastructure What You Need - Minimum 2 years of experience in credit risk management or quantitative strategy role - Minimum 2 years of experience using SQL or Python for data retrieval and manipulations - AI fluency you can demonstrate live: name the tools, show an artifact, explain a recent failure mode, and walk through how you verified the output before using it in a credit risk decision. - Ownership in ambiguity: you define the question, get the data, make the call, communicate the tradeoffs, and drive follow-through without waiting for perfectly scoped work. - Strong communication: you can compress a complex credit risk decision into a clear narrative that leadership and cross-functional partners can act on. Nice-to-Haves - Previous experience building credit risk in similar Card or expense management products - Previous experience in high-growth startups or environments where the operating model changed quickly. - Previous experience with Operations teams Compensation We are open to hiring at multiple levels for this role (Analyst, Associate, or Senior Associate). Level is determined during the interview process. The expected base salary ranges are: - Analyst: $108,000 to $148,000 - Associate: $140,000 to $192,000 - Senior Associate: $160,000 to $200,000 These ranges reflect base salary for New York City and do not include equity or benefits, both of which this role is eligible for. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Replit70 дн назад

Premium Support Engineer (Tokyo)

Location: Remote - Japan Workplace: Remote Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. WHAT YOU’LL DO - Provide swift, high-priority support to Premium customers, responding within strict SLAs. - Diagnose, reproduce, and resolve complex technical issues across the Replit platform. - Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. - Lead customer-facing communications during outages or incidents. - Identify recurring issues and collaborate internally to reduce time-to-resolution. - Contribute to internal tooling, automation, and documentation that improves team efficiency. - Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. - Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. REQUIRED SKILLS & EXPERIENCE - 4+ years in technical support, developer support, or systems engineering. - Professional fluency in English and Japanese, both written and verbal. - Experience providing rapid-response support to high-value or enterprise customers. - Strong debugging skills with JavaScript, Python, or similar languages. - Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly. - Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities. - Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure. - A proactive, ownership-driven mindset and genuine empathy for customers building on Replit. BONUS POINTS: - Has used Replit in the last 3 to 6 months. - Experience working with IDEs, terminals, or other common developer tools. - Experience with AI tools (Claude, ChatGPT, etc.) WHAT WE VALUE: - Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions - Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams - Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences - Continuous learning: Passion for staying current with industry best practices and new technologies - Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems Note: This role will begin as remote, with plans to transition to a hybrid model once we establish a local office presence. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Ramp70 дн назад

Channel Partner Manager, Canada

Location: Toronto, ON; Remote (Canada) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As the founding Channel Partner Manager for Canada, you will build the partner motion that helps Canadian businesses discover, evaluate, and adopt Ramp through trusted advisors and ecosystem partners. This is a zero-to-one role. You will own the full partner lifecycle, from identifying and engaging Canadian accounting, advisory, private equity, and venture capital partners through signing, enablement, activation, and partner-sourced pipeline. Your early results will help determine how Ramp scales its Canadian channel motion. You will work closely with Sales, Growth, Product, Engineering, and the broader Partnerships organization. The right person is a hands-on builder: equally comfortable opening a new relationship, running a partner meeting, solving an operational blocker, and turning early learnings into a repeatable playbook. WHAT YOU’LL DO - Build Ramp’s Canadian channel strategy and operating rhythm from the ground up. - Research, identify, source, qualify and sign net-new Canadian partners. - Create joint go-to-market and activation plans to grow the Canadian partner ecosystem. - Drive revenue for Ramp through generating referrals - Develop trusted relationships with decision-makers and operators inside partner orgs - Educate partners on Ramp’s Canadian capabilities, value prop and updates. - Own partner onboarding, activation, pipeline generation, and regular business reviews. - Work closely with the Canadian Sales team to advance partner-referred opportunities. - Partner with Product to surface recurring partner needs and inform the Canadian roadmap. WHAT YOU’LL NEED - 5+ years of relevant experience, including 3+ years in partner sales, business development, channel partnerships, or a closely related role - High agency, urgency, and resilience - Proven track record of sourcing and managing partnerships - Self-starter mindset: you are comfortable getting in the weeds - Strong discovery and consultative-selling skills - Excellent written and verbal communication - Strong operating discipline and comfort using data to improve performance. - Proven ability to succeed in a fast-paced environment - Strong cross-functional judgment and a history of finding success across cross-functional work - Familiarity with the Canadian business and technology ecosystem - Strong comfort using AI tools to execute quality work, fast - Ability to travel to in-person events in Canada frequently NICE TO HAVE - Experience building a new partner motion, market, or vertical from an early stage. - Professional proficiency or native-level fluency in French - Presence in the Canadian accounting, advisory, private equity, venture capital, financial-services, or technology partner network - Familiarity with finance & accounting workflows and solutions BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Ramp70 дн назад

Product Manager | International

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a Product Manager at Ramp, you will be responsible for the vision, strategy, and roadmap for Ramp’s international payments products. You will lead a core team of engineers and designers to build and scale global money movement capabilities that enable our customers to pay vendors, employees, and partners around the world. You’ll own a critical set of customer and business problems at the intersection of payments, compliance, risk, and FX — driving end-to-end product vision, strategy, and execution to power Ramp’s global expansion and meet ambitious company goals. Your scope will include: 1. Cross-border payments & FX – Own the experience and infrastructure for sending and receiving international payments across currencies and geographies, including FX pricing, rate transparency, settlement speed, and reliability across multiple payment rails. 2. Global partner ecosystem – Evaluate, integrate, and manage banking, FX, and local payment service partners to expand Ramp’s coverage, improve unit economics, and unlock new corridors and capabilities. 3. Compliance & risk infrastructure – Partner with Legal, Compliance, and Risk to design scalable KYC/KYB, sanctions screening, transaction monitoring, and regulatory frameworks that enable safe and compliant international money movement. 4. New market expansion – Launch international capabilities in new geographies, navigating local regulations, licensing requirements, and operational constraints while delivering a seamless customer experience. We’re looking for someone who can partner and collaborate across various internal teams, has a deep understanding of our customers and technology, and can deliver financial products to streamline complex business flows via a fantastic user experience. WHAT YOU'LL DO - Own the vision, strategy, and roadmap for international payments at Ramp - Drive high-velocity execution with a world-class team of engineers and designers, balancing principled intuition with data-driven decision making - Marry customer insights with technical possibilities, crafting intuitive user experiences that abstract away complexity - Help thousands of finance teams on Ramp more successfully manage their finances by expanding the capabilities of our product - Prototype rapidly using tools like Claude to accelerate the product development lifecycle and fast-forward to production-ready products. - Stay deeply plugged into AI research, industry trends, and emergent applications, filtering signal from noise and applying it creatively to Ramp’s product WHAT YOU NEED - BA/BS in a technical or analytical field - Minimum 3 years product management experience - Strong customer empathy and design thinking - Fluency in data and how to make data-driven product decisions - Experience evaluating product decisions and prioritization trade-offs - Demonstrated ability to lead and influence small teams of engineers & designers toward a common goal - Ability to collaborate with multiple stakeholders and large cross-functional teams - Excellent written and verbal communication skills - Passion for AI, shown through hands-on building, prototyping, or side projects, and staying current on research and tools. - Fluency with modern prototyping tools (e.g. Cursor, Bolt, Claude Code) and comfort with design/collaboration environments like Figma and Git. NICE-TO-HAVES - Background in fast-paced, high-growth startup environments - Experience building payments products or products in regulated markets - Experience building products with a significant AI component, especially if leveraging LLMs. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Grafana Labs70 дн назад

Senior Commercial Account Executive, Growth | New York | Remote

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for Senior Commercial Account Executive who will be responsible for prospecting and growing existing business across the East region . You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products. What You’ll Be Doing: Identify new opportunities to expand Grafana usage within a set of current customers Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise Become an expert in managing your sales pipeline in Salesforce Manage quote creation, order processing, and day-to-day customer requests What Makes You a Great Fit: 3+ Years of Experience in Infrastructure Technology Sales Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) Energetic, upbeat, entrepreneurial, tenacious team player You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually Adaptable and with demonstrable experience in high velocity technology companies Experience using Salesforce Bonus Points For: Familiarity with open source technology is a significant advantage Experience using Command of the Message and MEDD(P)ICC is ideal Compensation & Rewards: In the United States, the OTE (On-Target Earnings) compensation range for this role is $200,000 - $220,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Docker70 дн назад

Senior Software Engineer, Sandboxes (London or East Coast Preferred)

Location: London, UK; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ The Docker Sandboxes team is building the runtime that lets AI coding agents run safely on a developer's machine: disposable, isolated microVM sandboxes that each get their own Docker daemon, filesystem, and network. This is the core of Docker's sbx product: developers can give an agent the autonomy it needs to get real work done without it ever touching the host, and tear the whole environment down when it's finished. The successful candidate is a technical, product-minded engineer with deep experience building secure, isolated runtime environments (sandboxes, containers, or VMs) and a track record of shipping and owning that kind of infrastructure in production at scale. They think naturally about isolation and security boundaries, understand the tradeoffs involved in running untrusted or semi-trusted workloads safely, and can reason confidently about a system that spans multiple surface areas. They can drive clarity and consensus on hard, ambiguous problems that cross team and component boundaries, raise the bar for engineering quality wherever they work, thrive in a remote-first environment, communicate clearly across time zones, work with our users, while bringing curiosity and craftsmanship to hard problems. Please note: this role is currently prioritizing candidates currently located in the Eastern time zone (US or Canada), or in the EU. RESPONSIBILITIES - Design, develop, and lead improvements to the sandboxes product across agent integration, tool permissions, and developer-facing workflows. - Investigate and resolve correctness, performance, and stability issues in the agent integration layer across macOS, Windows, and Linux. - Drive the reliability and performance of sandbox creation, session management, and teardown for AI agent workloads. - Collaborate with peers, Product, and adjacent teams to evolve the architecture as requirements grow. - Mentor engineers on the team and set the bar in design reviews and code reviews. - Engage with the open source and agentic development community around sandboxing, MCP, and related ecosystems. - Participate in on-call rotations and respond to critical stability issues affecting users. - Document your work clearly and share knowledge with the rest of the team. QUALIFICATIONS - 8+ years of software engineering experience, with demonstrated technical leadership on production systems at scale. - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience - Experience building developer tools, desktop applications, or runtime infrastructure used directly by developers. - Familiarity with the agentic software development ecosystem: how coding agents work and how tools like Claude Code, Codex, or similar agents interact with their environment. - Ability to reason about isolation and security boundaries: what a sandbox should and shouldn't expose, and how to make safe defaults obvious to users. - Experience driving architecture and technical strategy across multiple engineers or teams. - Strong written and verbal communication skills. - Comfortable working with a high degree of autonomy in a remote-first environment. WHAT TO EXPECT FIRST 30 DAYS - Build an understanding of our codebase. - Meet the people on your team and those adjacent to it. - Build an understanding of the products we are shipping and our near-term technical priorities. - Deliver small fixes or improvements. FIRST 90 DAYS - Lead the design and development of a significant improvement or feature of the local sandboxes stack. - Engage with our open source project and the relevant upstream communities. - Shape the team's technical direction, and drive architecture discussions. ONE YEAR OUTLOOK (FIRST YEAR) - Deliver measurable improvements to the correctness and performance of sandboxes. - Become a recognized technical owner of key parts of the codebase and a go-to technical leader for the local runtime. - Help us define the longer-term technical strategy for the filesystem layer in a way that fits with Product and Business goals, and rally the team behind it. Docker considers visa sponsorship on a case-by-case basis based on business needs. Compensation & Equity United States: $160,900 – $260,700 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Help Scout70 дн назад

Head of Product, Conversations

Location: Remote Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. YOUR IMPACT Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business, and that every interaction should feel like it came from someone who cares. That trust took a decade to build, and now it's the foundation for something bigger. The support industry is changing shape. AI will take on more of the tedious work so humans can lean into the relationship part. At Help Scout, the place where that relationship actually happens is the Conversations product group, which spans two product lines. Inbox is the workspace: every channel and every conversation in one place, built for the people who spend their whole day inside it. Copilot is AI working alongside them: drafts ready to review, context at their fingertips, and the tedious parts handled so every reply is faster and better. Conversations is the most-used surface we have. This is where every user spends most of their day, so speed, reliability, and craft are the product. It's also where the rest of the platform becomes real: Agent hands conversations to humans at the right moment, customer context shows up right where the work happens, and every one of those moments either builds trust or spends it. You'll be accountable for bringing it all to life with clarity and impact. ABOUT THE ROLE You'll own the Conversations product group end to end: vision, roadmap, monetization, and results for the Inbox and Copilot product lines. You'll report to Scott Rocher, our Chief Product Officer, and you'll be accountable for the revenue growth of the group. This is a player/coach role. Inbox and Copilot are the surfaces our customers touch most, the core of the business today and the front door to everything we build next. You'll do the strategic product work on them yourself: deciding what needs to get built next, how the workspace and its AI evolve together, and where investment in craft pays off. As the group grows, you'll hire and manage a team of PMs. Note: This role is open to US-based applicants only. WHAT YOU'LL DO - Set the vision and strategy for the Conversations group, and decide how Inbox and Copilot evolve together as one experience where AI makes every support pro faster without breaking their flow. - Drive the Inbox roadmap hands-on: the workspace where every channel comes together and where our users spend their time in the product. This surface is held to a bar where speed, reliability, and polish are a differentiator. - Drive the Copilot roadmap hands-on: integrations, contextual summaries, suggestions, and in-the-moment assistance that make each person on a support team meaningfully better at their job. - Own how your products are monetized. Conversations spans seats and AI usage, and you'll design the packaging that makes each seat more valuable as Copilot does more. You'll collaborate with partners across Help Scout to model the impact of the products you ship. - Partner deeply with the Autonomy group. Significant parts of Copilot run on the agent platform, and likewise, Agent hands conversations to humans in your workspace. The seams between the two groups are owned jointly, and making them invisible to customers is part of the job. - Spend real time with customers, understanding how support pros and their leaders actually work, where AI helps, and where it gets in the way - Partner with GTM and CS so the Conversations story is clear, the adoption motion is tight, and customer feedback loops back into the roadmap - Build and manage the Conversations PM team as it grows, coaching for judgment and raising the bar for product craft across the group WHAT WE'RE LOOKING FOR - You've owned a core product at scale, the kind people spend their whole workday in, and you're as fluent in the commercial side of product as you are in features and user experience - You've shipped AI-powered products and you understand how they succeed and fail - You collaborate well across ownership lines. Copilot ships on technology the Autonomy group builds, and you know how to co-own a product surface with a peer and keep the seams invisible to customers - You think in outcomes. Time to resolution, drafts accepted, teams that get more efficient as they use more of Help Scout . - You care about craft. You notice the details that make daily-use software feel fast, calm, and reliable, and you hold a roadmap accountable to them - You have strong monetization instincts. You can package a product line that spans seats and outcomes, and explain the tradeoffs. - You've managed product managers before and still love doing the work yourself. You know how to coach without taking over, and you know when a decision is yours to make - You're data self-sufficient. You pull your own data, run your own analyses, and use numbers to pressure-test direction - You're technically fluent enough to build genuine trust with engineers. You can hold a meaningful conversation about system architecture and make better decisions because of it - You're fluent with AI tools and treat them as part of your craft, for research synthesis, strategy testing, rapid prototyping, and customer signal analysis. You have a point of view on where these tools are heading and how they're changing the shape of product work - You understand that when execution is cheap, judgment is the bottleneck. Your highest-leverage hours go to strategy and prioritization, defining what's next and what's not - You're an excellent writer. Help Scout runs on writing, and you make your thinking visible in one-pagers, briefs, and narratives that move decisions forward - You've worked in B2B SaaS and understand the difference between building for support teams and building for end consumers COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Cohere70 дн назад

Forward Deployed Engineer, Infrastructure Specialist (Singapore)

Location: Singapore; APAC Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT NORTH: North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. WHY THIS ROLE? This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. Our esteemed clients include industry leaders like RBC, Dell, and LG CNS. We are seeking engineers who deeply care about customers and want to work at the cutting edge of Agentic AI. Note: between 20 - 40% travel anticipated In this role, you will: - Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout. - Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices. - Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations - Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards. - Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime. You may be a good fit if: - You have experience with and enjoy working directly with customers - You have experience deploying enterprise software in private/hybrid cloud environments - You have proven experience administering production Kubernetes clusters and expertise with Helm - Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control - You have strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization - You excel in fast-paced environments and can execute while priorities and objectives are a moving target - You have fluent business-level English and are proficient in another regional language FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Notion70 дн назад

Outcomes Architect, Italy (Customer Success)

Location: Dublin, Ireland WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and customer success planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re a builder who loves helping customers solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Drive workflow adoption and value realization for a book of named accounts, ensuring customers expand their use of Notion and as a result, Notion sees high NRR - Partner closely with the Solutions Consultant on account strategy for expansion and renewal, including owning the renewal opportunity for flat and at-risk customers - Shape customer outcomes, strengthen executive and team-level partnerships, and contribute directly to predictable revenue through retention, renewal, and expansion impact - Design and deploy workflows that solve specific business problems as a build-beside partner to the customer, translating goals into durable systems in Notion - Partner with Solutions Consultants on account strategy, customer planning, and identifying and qualifying expansion opportunities within existing accounts - Co-define, build, and manage against customer success plans that help every customer achieve their desired objectives and realize measurable value - Learn Notion’s product and the broader AI ecosystem inside and out so you can be the best build-beside partner for customers navigating new ways of working - Innovate and iterate on Outcomes Architect programs that retain and grow customers while mitigating churn or contraction risk SKILLS YOU'LL NEED TO BRING: - Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and genuine comfort building live in software—you can co-design, configure, and troubleshoot with customers in the room - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working - Fluency in English and Italian NICE TO HAVES: - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Familiarity with usage-based or consumption-based models and the ability to connect adoption patterns to commercial outcomes - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €89,000 - €100,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

2 151 вакансий по запросу «Shape»Сначала свежие

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Help Scout69 дн назад

Director of Product Marketing

Location: United States Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. DIRECTOR, PRODUCT MARKETING We're looking for a Director of Product Marketing to own how Help Scout tells its story in a crowded, fast-growing market – shaping the positioning, narrative, and go-to-market strategy that define how customers, prospects, and the industry understand our platform. It's an exciting time to be here. With a new vision and an AI-driven vision, we’ll be shipping more products faster to ensure we can quickly meet the changing needs of the market. You'll set the strategy for how we position that pace of innovation, build the frameworks that help the whole company talk about it credibly, and make sure our AI-driven product investments land as real value in the market not just feature noise. You'll report to the VP of Marketing, leading our product marketing function, and will manage our Lead Product Marketing Manager. Please note: This role is only open to US-based applicants. ABOUT THE ROLE - Own product marketing strategy. Set and execute the quarterly and long-term strategy for how Help Scout positions its product and platform, informed by market trends, competitive analytics, and where the company is headed. - Build and scale the product marketing function. Manage and partner with our Lead Product Marketing Manager, setting priorities, coaching on craft, and creating room for them to grow into owning larger initiatives. You'll help build the team's roadmap for headcount and capability over the next 12-18 months. - Enable the whole company. Ensure sales, support, and teammates across Help Scout have what they need to understand and clearly articulate the value of what we ship. You'll build the frameworks and enable the company to talk about our products in a way that ultimately leads to new revenue and expansion. - Shape competitive intelligence at a strategic level. Go beyond synthesizing competitive research by turning it into a point of view on where the market is heading and how Help Scout should move to win, and make sure that point of view shapes product-led growth, direct and indirect sales, and expansion. - Own major product launches and seasonal release events end-to-end. Set the strategy and narrative arc for product release events and other major launches, coordinating across Sales, Product, Support, and Marketing to land them with impact. - Represent Help Scout's product story externally. Use guest posts, podcasts, social, and other channels to build the company's external visibility and reputation as a category leader, both for the platform and for how we're building it. ABOUT YOU - You have significant experience in product marketing for a B2B SaaS product or AI platform, with a track record of owning strategy, not just executing campaigns. - You're an expert in every core discipline of product marketing: positioning, messaging, buyer personas/ICP, sales enablement, and launches, and you can identify which high-value activities matter most for the business right now. - You've managed people before, and know how to coach someone on craft, give them room to own real work, and help them grow into more senior responsibility. - You have a point of view on positioning AI-powered products credibly, and ideally have direct experience marketing AI features or products. - You use AI tools daily to improve your own output and your team's, and you can point to specific examples where AI changed the speed, quality, or scale of what you or your team delivered. - You're a storyteller at heart. You write strong narratives that make complex products feel simple, human, and memorable, and you know how to communicate and build relationships across a remote, async environment. COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

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