Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are seeking a passionate, proactive, and results-driven .NET Technical Lead (Marketing area) who is excited to contribute to a fast-growing and innovative company.
Here, the teams develop the Creatio Agentic Marketing Platform as an end-to-end, enterprise-level marketing automation product that enables intelligent, personalized engagement across the entire customer journey.
Creatio Marketing is developed as an AI-native platform, using intelligent automation and AI agents to generate, personalize, and optimize content for every segment, channel, and touchpoint - from first interaction to sales handoff.
Team Composition:
1 Technical Lead, 3 Developers, 1 QA, 1 Agile Coach, 1 Product Owner
Responsibilities:
Lead the design and development of architectural solutions and prototypes alongside the system architect and development team.
Build, test, and debug high-quality back-end and front-end code.
Support seamless product operation by addressing customer cases and ensuring system reliability.
Continuously monitor and optimize development processes to enhance team productivity and quality.
Drive adoption of innovative tools, standards, and best practices in software development.
Collaborate closely with product managers, stakeholders, and leadership to align technical vision with business goals.
Conduct technical interviews, mentor developers, and facilitate onboarding and professional growth.
Requirements:
6+ years of overall programming experience, strongly focusing on .Net
At least 3+ years in a technical lead or team lead role, guiding teams successfully.
Strong knowledge of object-oriented programming, KISS, SOLID, DRY principles.
Confident knowledge of C# language and modern .NET platform (.NET6+).
ASP.NET MVC, ASP.NET Core, experience with the development of Web APIs, containerized services.
Source control systems like Git, SVN, experience with branch, merge, rebase.
Unit testing, mocking, NUnit, Mock, Postman.
English level - Upper–Intermediate or higher (spoken and business writing).
Experience working with databases (MS SQL Server, PostgreSQL or Oracle) is a plus.
Nice to have: Hands-on experience with JavaScript, TypeScript languages, DOM, CSS/SASS. You must be able to style a page or component according to the given UI prototype.
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are seeking a passionate, proactive, and results-driven .NET Technical Lead (Marketing area) who is excited to contribute to a fast-growing and innovative company.
Here, the teams develop the Creatio Agentic Marketing Platform as an end-to-end, enterprise-level marketing automation product that enables intelligent, personalized engagement across the entire customer journey.
Creatio Marketing is developed as an AI-native platform, using intelligent automation and AI agents to generate, personalize, and optimize content for every segment, channel, and touchpoint - from first interaction to sales handoff.
Team Composition:
1 Technical Lead, 3 Developers, 1 QA, 1 Agile Coach, 1 Product Owner
Responsibilities:
Lead the design and development of architectural solutions and prototypes alongside the system architect and development team.
Build, test, and debug high-quality back-end and front-end code.
Support seamless product operation by addressing customer cases and ensuring system reliability.
Continuously monitor and optimize development processes to enhance team productivity and quality.
Drive adoption of innovative tools, standards, and best practices in software development.
Collaborate closely with product managers, stakeholders, and leadership to align technical vision with business goals.
Conduct technical interviews, mentor developers, and facilitate onboarding and professional growth.
Requirements:
6+ years of overall programming experience, strongly focusing on .Net
At least 3+ years in a technical lead or team lead role, guiding teams successfully.
Strong knowledge of object-oriented programming, KISS, SOLID, DRY principles.
Confident knowledge of C# language and modern .NET platform (.NET6+).
ASP.NET MVC, ASP.NET Core, experience with the development of Web APIs, containerized services.
Source control systems like Git, SVN, experience with branch, merge, rebase.
Unit testing, mocking, NUnit, Mock, Postman.
English level - Upper–Intermediate or higher (spoken and business writing).
Experience working with databases (MS SQL Server, PostgreSQL or Oracle) is a plus.
Nice to have: Hands-on experience with JavaScript, TypeScript languages, DOM, CSS/SASS. You must be able to style a page or component according to the given UI prototype.
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Cairo, Egypt
Workplace: onsite
As a Merchant Onboarding Specialist, you will be a senior member of the onboarding team, owning the activation of SME merchants across our dynamic markets from approval to go-live. Beyond managing your own portfolio, you will take the lead on complex and escalated cases, drive improvements to how the team onboards merchants, and help Executives on the team grow and perform. The focus is on faster, higher-quality activations, strong brand consistency, and lasting relationships with Tabby's partners that support sustainable growth.
Key Responsibilities
What you will be doing
Own end-to-end activation for a portfolio of merchants, including more complex accounts with higher revenue, multiple stores or channels, or non-standard integrations. Make sure each partner is fully configured with the right access, settings, and dashboards before go-live.
Act as the escalation point for the team on stalled, high-priority, or time-sensitive cases. Coordinate directly with Risk, Legal, BD, and Product to resolve them within SLA.
Analyze trends across the pipeline to find root causes, such as recurring issues, unclear requirements, or integration friction. Propose fixes and help implement them with the relevant teams.
Lead the investigation of technical and backend integration issues across platforms (e.g., Shopify, Magento, WooCommerce, custom API integrations). Work with Tech and Integrations teams to resolve them and document repeatable solutions.
Monitor post-activation performance, including first transactions, inactivity, and early churn signals. Proactively re-engage merchants who are at risk.
Ensure Tabby's online presence on merchant websites, before and after go-live, is aligned with brand guidelines. Set the quality standard the team follows.
Own and continuously improve CRM processes, automations, and data integrity. Act as the team's go-to person for pipeline hygiene and reporting accuracy.
Lead or contribute to cross-functional improvement initiatives, such as leading projects with BD and Scoring, and onboarding workflow.
Support Merchant Onboarding Executives through case guidance, quality reviews, and knowledge sharing. Help onboard new joiners and create or maintain playbooks and SOPs.
Step in to cover workload during peaks or absences so the team keeps delivering against its targets.
Represent the onboarding team in cross-functional discussions, bringing the merchant's perspective and the team's operational insight into decisions.
Skills, Knowledge & Expertise
Hold a Bachelor's degree in business, sales, or a related field, with 3–5 years of experience in merchant onboarding, account management, merchant success, or a similar operations role, ideally in fintech, payments, or e-commerce.
Experienced in Business Development, sales, customer success, or cold calling, with confidence and comfort in outbound outreach and in re-engaging unresponsive merchants.
Are fully proficient in written and spoken English and Arabic.
Have a proven track record of hitting or exceeding conversion, SLA, or activation targets.
Have hands-on experience with CRMs and workflow automations, and enjoy improving how a process runs, not just running it.
Have a keen interest in e-commerce and are comfortable learning technical topics. Prior integration experience is not required, as full training will be provided.
Have experience coaching or guiding junior team members, formally or informally.
Are self-driven and structured, and can prioritize effectively when handling multiple escalations at once.
Work in an OKR-driven, process-oriented way to deliver on business goals.
To be successful in this role, we believe you will have:
Excellent communication and stakeholder management skills, with the ability to handle difficult merchant conversations and influence internal teams without direct authority.
A problem-solving mindset: you look beyond the individual case to the pattern behind it, and you push for the fix.
Strong attention to detail combined with the judgment to know when to escalate, when to act, and when to change the process.
Calm ownership in ambiguous situations, and the credibility to be the person others on the team turn to.
A genuine interest in fintech and e-commerce, and in building an onboarding experience that scales.
Job Benefits
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Location: USA (Remote)
Workplace: Remote
ROLE HIGHLIGHTS:
- State and Local Strategic Account Manager
- Location: US (Remote)
- Department: Solutions Sales
- Reports to: Head of Government Solutions, North America
- Employment type: Permanent
- Workplace model: Remote
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a State and Local Strategic Account Manager, you will own relationships with state and local government agencies and sell our full portfolio of natural disaster solutions. You will also be uniquely positioned to bring our flood predictive insights to emergency managers, public safety leaders, and resilience planners who need better information before, during, and after an event.
You will develop and manage your own pipeline, from prospecting and discovery through procurement and close, while serving as a trusted partner to your customers. Your work will directly shape how states and communities anticipate risk, protect residents, and recover faster.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Sell a solution that helps government organizations better prepare for, respond to, and recover from natural disasters, with a focus on emergency management agencies, public safety, and water resource and floodplain management organizations
- Run consultative discovery conversations to understand each agency’s operational challenges, such as flood preparedness, response, and recovery, and map them to our solutions, applying outside-the-box thinking to complex sales processes
- While you will work closely at ICEYE with sales development representatives, solution engineers, and customer success managers, you’ll also need to be able to lead the full sales cycle from first contact through close, including demos, technical discussions, proposals, pricing, and contract negotiation
- Navigate government procurement, including RFIs, RFPs, RFQs, grant funding, and budget cycles
- Translate geospatial and water resources concepts into clear, outcome-focused value for both technical users and executive decision makers
- Develop key relationships with multiple stakeholders across state and local government, including emergency managers, GIS teams, floodplain managers, procurement officers, and elected or appointed officials
- Work closely with the Head of North America to develop and execute short and long term sales strategy
- Maintain accurate forecasting, pipeline hygiene, and account plans in the CRM
- Travel occasionally to meet customers and prospects in person, attend state and regional emergency management events and industry conferences, and conduct on-site demos and workshops, while sharing market feedback with internal teams
WHAT WE’RE LOOKING FOR
Must haves:
- Proven experience selling complex, multi-stakeholder solutions to state and local government
- Demonstrated consultative sales approach, with the ability to diagnose needs and tie solutions to operational outcomes
- A track record of self-sourcing pipeline, closing your own deals and meeting or exceeding quota, working independently without close supervision
- Working knowledge of geospatial concepts and technology (e.g., GIS, remote sensing, mapping, or spatial analytics)
- Water resources background, in either engineering (e.g., hydrology, hydraulics, flood modeling, stormwater) or water resources sales
- Familiarity with government procurement processes and funding mechanisms
- Strong communication, presentation, and relationship-building skills, with the ability to speak credibly to both technical and non-technical audiences
- Willingness and ability to travel to customer sites, agency meetings, and industry conferences
Nice to haves:
- Direct experience working with or within emergency management, public safety, or disaster response organizations
- Existing relationships with state and local emergency management agencies or associations
- Familiarity with FEMA grant programs (e.g., BRIC, HMGP) and how agencies fund resilience and mitigation projects
- Knowledge of flood risk, floodplain management, or earth observation data (e.g., satellite imagery, SAR)
- Experience with CRM and sales tools such as Salesforce
APPLICATION PROCESS
- TA Interview
- Hiring Manager Interview
- Take Home Task
- Panel Interview
- Raise the bar Interview
- Final Interview with SVP of Solutions
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: New York
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
We are looking for a Sr Manager, Account Based Marketing (NORAM) to build, execute, and scale Checkout.com http://Checkout.com’s enterprise demand generation and Account-Based Marketing (ABM) strategies across North America. This role is a perfect hybrid of strategic rigor and hands-on execution. You will own the pipeline journey from first touch through to early-stage qualified opportunities, with a heavy emphasis on driving qualified pipeline and executive engagement alongside our Enterprise Sales team.
As a key driver of our NAMER growth strategy, you will build the operational blueprint for how we target, engage, and convert high-value enterprise buyers—including CFOs, Heads of Payments, Treasurers, and CTOs at Fortune 500 and hyper-growth digital businesses.
What you will do
- Drive NAMER Pipeline & Revenue: Own the strategic plan and execution for regional demand generation, with ultimate accountability for driving qualified enterprise pipeline and closed-won revenue.
- Architect Next-Gen ABM Programs: Design, launch, and scale 1:1 and 1:few Account-Based Marketing (ABM) programs tailored to high-value enterprise targets in the US and Canada.
- Optimize the Marketing-to-Sales Funnel: Partner deeply with Revenue Operations, Marketing Operations, and Sales to refine lead scoring, qualification, routing, and shared SLAs to maximize conversion rates and eliminate funnel friction.
- Scale High-Leverage Channels: Identify, test, and scale the most effective acquisition channels (e.g., personalization email and nurture campaigns, targeted paid digital, webinars, bespoke content syndication, and industry events) specifically optimized for the North American enterprise market.
- Master the Enterprise Persona: Develop sophisticated segmentation and messaging strategies that resonate with complex buying committees—balancing highly technical personas (Product/Engineering) with commercial decision-makers (Finance/C-Suite).
- Align Cross-Functionally: Act as a critical bridge between Enterprise Marketing, Product Marketing, Field Marketing, and Sales to ensure unified, integrated campaigns across the entire buyer journey.
- Build for the Future: Establish the framework and early momentum for a high-performing demand gen function, keeping a laser focus on data-driven insights to constantly optimize ROI.
- Qualifications & Experience:
- 6–8+ years of experience in demand generation, revenue marketing, or growth marketing within B2B SaaS or Fintech, with a proven track record supporting complex enterprise sales cycles.
- Proven ABM Expertise: Direct experience building and scaling highly targeted Account-Based Marketing programs that have measurably driven pipeline acceleration and closed-won revenue.
- Fintech or Payments Background (Highly Desired): A strong understanding of the payments landscape, digital commerce, or complex financial ecosystems is a massive plus.
- Data-Driven & Commercially Minded: Deep comfort with marketing automation, CRM systems, ABM tech stacks, and advanced multi-touch attribution models.
- Fluidity Between Strategy & Execution: You love setting the high-level roadmap but are equally excited to roll up your sleeves, write the copy, build the campaign, and dive into the data yourself.
- Exceptional Collaboration Skills: Strong cross-functional instincts with the ability to influence, align, and drive accountability across marketing, revenue ops, and senior sales leadership in a fast-paced environment.
What We Offer
- Comprehensive healthcare, vision, and dental benefits.
- A highly collaborative, dynamic, and flexible working environment.
- The opportunity to shape the growth story of a global fintech giant in North America.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: New York City
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
The Role
We’re hiring Solutions Engineers to build Synthesia’s pre-sales function in North America. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling and best practices as we scale, not following an established model. If you’re someone who is excited by building while scaling, we’d love to hear from you.
As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success and Product Marketing to run discovery, deliver demos, scope POCs and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product.
This is an incredible opportunity to join us as we become a multi-product company for the first time, and continue to scale across North America.
What You’ll Do
- Co-plan and support discovery calls with your AE to understand customer requirements, technical environment, and business challenges.
- Design and execute repeatable demo methodologies that prove Synthesia’s business value quickly, whether the customer is deploying Studio at scale, building Roleplay Sessions for skill uplift, or integrating Interactive Avatars into their product.
- Build and maintain strong working knowledge of Synthesia’s platform capabilities, roadmap, and positioning across all product lines, so you can speak to the use cases that drive value.
- Deliver demonstrations that speak to customer problems and tell a credible story of why Synthesia is the right solution.
- Identify technical objections and integration questions as they come up, working with your AE and the broader ecosystem to find a path forward.
- Contribute your assessment of technical fit and opportunity risk to help your AE shape account and deal strategy.
- Keep your deal team and manager informed on deal status, timeline, and technical dependencies.
- Identify, build relationships with, and actively enable technical champions within customer organizations so they can advocate for Synthesia internally.
- Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity), and scalability for global deployments, troubleshooting issues and validating integrations with LMS, HCM, and content systems as they surface.
- Partner with Enablement to complete certifications, stay current on new releases, and keep your demo and objection-handling skills sharp.
We’d love to hear from you if you have
- 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment (or equivalent technical customer-facing experience).
- Delivers a strong standard demo aligned to the discovery points and agenda set with the AE, with a solid grasp of core demo technique (e.g., Tell-Show-Tell).
- Applies established solution designs and best practices to the customer’s use case, working with core ecosystem functions (Product, Customer Success) as the deal requires.
- Identifies and surfaces deal risk and next steps based on what the customer tells you, escalating clearly to your AE so it gets actioned.
- Working knowledge of MEDDPICC and Command of the Message, and can articulate why Synthesia is a fit for the prospect.
- Resourceful: knows how to find the right person or tool internally, and is building their own network across the GTM organization.
- Comfortable with the technical fundamentals in at least one area (creation flows, APIs, integrations, security, compliance) and eager to build depth quickly.
- Self-motivated and organized, able to manage a growing book of POCs, demos, and customer conversations while hitting deadlines.
- Willing to travel for customer discovery and on-site demos as needed.
- You like staying ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from static methods to interactive practice and measurable skill development.
- Strong written and spoken communication in English.
We’d be particularly excited if
- You have previous experience as an AE.
- You have experience with video AI.
Location
We're looking for someone based in NYC for this role, who can commit to 2+ days a week in-office.
Compensation
We’re hiring Solutions Engineers across a range of experience levels and expect to pay between $171,609 and $222,502 OTE (on-target earnings), split 70% base / 30% variable, with the variable portion paid quarterly.
Location: Austin
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
The Role
We’re hiring Solutions Engineers to build Synthesia’s pre-sales function in North America. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling and best practices as we scale, not following an established model. If you’re someone who is excited by building while scaling, we’d love to hear from you.
As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success and Product Marketing to run discovery, deliver demos, scope POCs and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product.
This is an incredible opportunity to join us as we become a multi-product company for the first time, and continue to scale across North America.
What You’ll Do
- Co-plan and support discovery calls with your AE to understand customer requirements, technical environment, and business challenges.
- Design and execute repeatable demo methodologies that prove Synthesia’s business value quickly, whether the customer is deploying Studio at scale, building Roleplay Sessions for skill uplift, or integrating Interactive Avatars into their product.
- Build and maintain strong working knowledge of Synthesia’s platform capabilities, roadmap, and positioning across all product lines, so you can speak to the use cases that drive value.
- Deliver demonstrations that speak to customer problems and tell a credible story of why Synthesia is the right solution.
- Identify technical objections and integration questions as they come up, working with your AE and the broader ecosystem to find a path forward.
- Contribute your assessment of technical fit and opportunity risk to help your AE shape account and deal strategy.
- Keep your deal team and manager informed on deal status, timeline, and technical dependencies.
- Identify, build relationships with, and actively enable technical champions within customer organizations so they can advocate for Synthesia internally.
- Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity), and scalability for global deployments, troubleshooting issues and validating integrations with LMS, HCM, and content systems as they surface.
- Partner with Enablement to complete certifications, stay current on new releases, and keep your demo and objection-handling skills sharp.
We’d love to hear from you if you have
- 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment (or equivalent technical customer-facing experience).
- Delivers a strong standard demo aligned to the discovery points and agenda set with the AE, with a solid grasp of core demo technique (e.g., Tell-Show-Tell).
- Applies established solution designs and best practices to the customer’s use case, working with core ecosystem functions (Product, Customer Success) as the deal requires.
- Identifies and surfaces deal risk and next steps based on what the customer tells you, escalating clearly to your AE so it gets actioned.
- Working knowledge of MEDDPICC and Command of the Message, and can articulate why Synthesia is a fit for the prospect.
- Resourceful: knows how to find the right person or tool internally, and is building their own network across the GTM organization.
- Comfortable with the technical fundamentals in at least one area (creation flows, APIs, integrations, security, compliance) and eager to build depth quickly.
- Self-motivated and organized, able to manage a growing book of POCs, demos, and customer conversations while hitting deadlines.
- Willing to travel for customer discovery and on-site demos as needed.
- You like staying ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from static methods to interactive practice and measurable skill development.
- Strong written and spoken communication in English.
We’d be particularly excited if
- You have previous experience as an AE.
- You have experience with video AI.
Location
We're looking for someone based in Austin for this role, who can commit to 2+ days a week in-office.
Compensation
We’re hiring Solutions Engineers across a range of experience levels and expect to pay between $155,621 and $211,197 OTE (on-target earnings), split 70% base / 30% variable, with the variable portion paid quarterly.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Role
Every payment we process runs on infrastructure we built. At Checkout.com http://Checkout.com, the Cloud Platform team owns the cloud foundations that global payments depend on: a large multi-account AWS estate, a growing Azure platform, and the networking and connectivity that reaches card schemes and banks worldwide. We are genuinely multi-cloud, and we are looking for a Senior Cloud Engineer who is too - a strong generalist who treats infrastructure as a software problem and can deliver from week one.
This is a hands-on senior role in an established, fast-moving team. Everything we run is defined in code, deployed through pipelines, and reviewed like software. You will bring deep cloud expertise across AWS and Azure and pair it with a genuine software engineering mindset: you write Terraform modules others build on, you automate away toil rather than documenting it, and you treat the platform as a product with users, SLOs, and a roadmap.
As a Senior Cloud Engineer, you are responsible for the technical delivery of your team's services. You will work closely with your Engineering Manager to shape direction, manage dependencies across pillars, and ensure our platform meets the standards a regulated payments business demands.
What we are looking for:
Deep AWS expertise: Advanced, hands-on experience designing and operating production infrastructure in AWS at enterprise scale: multi-account architectures (Control Tower, Organizations, SCPs), IAM, KMS, and the core compute, storage, and security services that a large regulated estate runs on. You should have a proven track record of delivering resilient, multi-region architectures.
Azure experience: Real production experience with Azure alongside AWS: landing zones, VNet architectures, Entra ID, and the Azure resource and governance model. You understand where the two clouds differ and can design well for both rather than forcing one cloud's patterns onto the other.
Software engineering mindset: You treat infrastructure as software. Expert-level Terraform: reusable modules, secure state management, and disciplined code review. You are comfortable in a Git-based workflow with CI/CD (we use Spacelift), and you reach for Python or similar to automate what others would handle with a runbook. No ClickOps.
Strong cloud networking: Confident designing and debugging in a complex network estate: VPC and VNet design, hub-and-spoke and Transit Gateway or Cloud WAN architectures, DNS, private connectivity (PrivateLink, Private Link), and enough routing knowledge to own connectivity issues end to end rather than escalate them.
Kubernetes: Solid experience running containerised workloads in production, ideally on EKS/AKS: cluster lifecycle, workload deployment patterns, and the operational realities of keeping Kubernetes healthy at scale.
Security and compliance awareness: Experience operating in regulated environments. You understand why change control, least privilege, and auditability matter, and you design controls in rather than bolting them on. Familiarity with PCI DSS is a strong plus.
Engineering excellence: A focus on observability and measurement: you instrument what you build and answer operational questions with data rather than opinion.
Leadership and mentorship: A natural ability to guide and mentor peers, translate ambiguous problem definitions into actionable technical plans, and raise the bar through your code and your reviews.
Pragmatic problem solver: You understand when to move fast (creating tech debt) and when to move right (paying it off). You are a cornerstone in incident resolution and root-cause analysis.
Experience: 5+ years in cloud engineering roles with significant AWS depth. We need someone who can hit the ground running: comfortable joining a complex, established estate and delivering meaningful work in their first weeks, not their first quarter. A degree in Computer Science or a related field is useful but not required; we care about what you can build.
HOW YOU’LL MAKE AN IMPACT:
Lead Design & Delivery: Take ownership of large-scale platform projects end to end, from architecture through Terraform to production, ensuring they are scalable, secure, and cost-optimised.
Build the paved road: Design the platform primitives that every product team at Checkout.com http://Checkout.com builds on, so that the secure path is also the easy path.
Architectural Influence: Work with Engineering Managers and architects to refine requirements and shape the technical direction of the platform, documenting significant decisions as ADRs.
Operational SME: Act as the Subject Matter Expert for numerous team-owned services, providing advanced operational support and ensuring high availability for our global payment systems.
Evangelise Best Practices: Produce exemplary code and documentation that inspires others. You will be responsible for spreading best practices and standards across your group.
Manage Dependencies: Navigate the organisation to manage technical dependencies inside and outside your pillar, optimising for both delivery speed and business outcomes.
Foster Culture: Embody Checkout Operating Principles, using them to shape the group’s culture and acting as an example of efficiency and professional excellence.
AI Integration: Proactively explore and implement AI-driven automation to enhance infrastructure efficiency and team productivity.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
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Ищем проактивного Key Account Manager, который будет сопровождать мерчантов от этапа подключения до дальнейшего развития сотрудничества, обеспечивая высокий уровень сервиса и эффективное взаимодействие с внутренними командами. • Управление полным циклом онбординга мерчантов: документация, KYC, интеграция, тестирование и Go Live.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Customer Success Manager to support the successful execution and ongoing management of Government & Defense (G&D) programs after the sale. This role will own tactical customer management, program coordination, onboarding, adoption, and the development of scalable post-sale resources to create a consistent experience across G&D accounts. This person will serve as a day-to-day customer partner while coordinating across internal teams to ensure programs launch successfully, customers remain supported, and repeatable processes are established as the G&D business scales.
RESPONSIBILITIES:
- Serve as the day-to-day point of contact for assigned G&D accounts, managing customers from sales handoff through onboarding, launch, adoption, and ongoing program execution.
- Own customer onboarding and program launch execution, including kickoff preparation, onboarding plans, program setup, participant enrollment, administrator training, launch timelines, and participant and account administration.
- Track program milestones, deliverables, dependencies, onboarding progress, participant activation, adoption, and overall account health, proactively following up with customers and participant groups requiring additional support.
- Build and maintain scalable G&D post-sale resources, including onboarding materials, admin and participant guides, FAQs, troubleshooting resources, customer communication templates, launch checklists, implementation plans, and training materials. Identify recurring customer needs and opportunities to improve or standardize these resources as products and processes evolve.
- Troubleshoot common customer and participant issues, coordinate escalations through resolution, and gather customer feedback to surface risks, blockers, recurring product or platform questions, and operational trends to the appropriate internal stakeholders.
- Maintain accurate account information, program trackers, documentation, customer activity, and account health reporting, while identifying opportunities to standardize repetitive workflows and create a consistent post-sale experience across G&D programs.
- Coordinate across Sales, Operations, Support, Product, and other teams supporting G&D customers to ensure clear ownership, communication, and follow-through on internal and external deliverables.
- Support account reviews and renewals by gathering relevant program information, account health data, and customer feedback, while driving successful outcomes across program launches, onboarding, activation, adoption, engagement, and customer satisfaction.
- Collaborate with clients across the Middle East, including participating in occasional early morning meetings (7:00–9:00 AM Eastern Time) to accommodate regional time zones and ensure effective communication.
- Primarily support Government & Defense clients, while also partnering with select corporate healthcare clients to address their unique needs and drive successful outcomes.
QUALIFICATIONS:
- Experience managing customer programs, onboarding, implementation, customer success, account operations, or similar post-sale responsibilities.
- Strong program management and organizational skills, with the ability to track multiple customer programs, milestones, dependencies, launches, and action items simultaneously.
- Strong written and verbal communication skills, with the ability to provide clear customer updates, training, guidance, and next steps.
- Experience developing repeatable processes, documentation, enablement materials, training materials, or other resources that improve customer experience and operational scalability.
- Ability to independently manage tactical customer relationships, onboarding, program launches, routine communications, troubleshooting, and ongoing program execution.
- Ability to coordinate effectively across cross-functional teams, manage follow-ups, and drive internal and external deliverables through completion.
- Ability to identify customer risks, adoption gaps, recurring issues, and opportunities for improvement and escalate them to the appropriate stakeholders.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $110,000 - $130,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do.
Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and merchants every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s (& Doordash’s) growth at scale.
We’re looking for a Staff Software Engineer to join our Event Streaming Systems team. This is a hybrid role.
In this role, you’ll provide technical leadership for the event streaming infrastructure that powers business-critical workflows across Deliveroo, DoorDash and Wolt. You’ll help define the long-term direction of our messaging and streaming platforms, lead high-impact technical initiatives across teams, and raise the reliability, scalability and operational excellence bar for Tier-0 infrastructure.
What You’ll Be Doing
You’ll be joining the Event Streaming Systems team within the broader Storage organisation. The team builds and operates highly reliable, scalable and efficient event streaming infrastructure, including Kafka, Event Streaming abstractions (internally called EventBus), messaging platform capabilities, and future streaming technologies. The team also partners closely with Database Reliability, Storage, SRE, Data Platform and Core Infrastructure teams to ensure our most critical data and messaging systems remain reliable, operable and cost-efficient at global scale.
These systems support Tier-0 workflows and are foundational to how engineering teams build reliable, event-driven products at scale.
Here’s what your day-to-day might look like:
Define and drive the technical vision and roadmap for our event streaming and messaging platforms, balancing reliability, scalability, cost, operability and developer experience.
Lead team-level and cross-team initiatives for Kafka, EventBus and related streaming infrastructure, from ambiguous problem definition through architecture, delivery, rollout and adoption.
Act as a trusted technical advisor for Kafka, messaging, storage-adjacent and DBRE-related platform decisions across Deliveroo, DoorDash and Wolt.
Design durable, extensible systems and platform capabilities that can be leveraged by other engineers and teams, reducing duplicated effort and operational risk.
Lead the resolution of complex distributed systems problems, including reliability incidents, performance bottlenecks, capacity constraints, data-safety risks and production-operability gaps.
Raise the operational excellence bar for Tier-0 infrastructure through observability, automation, incident response, runbooks, operational readiness and continuous improvement.
Proactively build alignment with partner teams, including EventBus, Storage, DBRE, SRE, Data Platform and Core Infrastructure, shaping joint goals and mitigating cross-org delivery risks.
Mentor and grow engineers through technical guidance, design, feedback, code review, incident review facilitation and knowledge-sharing across the engineering community.
Evaluate emerging streaming, storage and automation technologies, including AI-enabled operational tooling where appropriate, and champion pragmatic adoption where they can materially improve quality, velocity or efficiency.
What You’ll Need to Thrive
Our ideal candidate will bring deep expertise in several of these areas and the judgment to lead others through ambiguity:
Significant experience building, operating and evolving distributed systems in production, ideally for platform or infrastructure teams supporting critical workloads.
Deep hands-on experience with Kafka or comparable event streaming systems as a platform, infrastructure service or business-critical production dependency.
Strong technical leadership skills, with a track record of defining technical direction, shaping roadmaps and leading multi-engineer or cross-team initiatives.
Ability to make and own technical decisions in ambiguous situations, using data, operational signals, customer needs and long-term system health to guide tradeoffs.
Strong coding ability in Java, Go, Python or similar languages, with a focus on reliable, maintainable, observable and scalable production systems.
Experience improving production reliability through automation, observability, capacity management, incident response, operational readiness and sustainable on-call practices.
Strong distributed systems fundamentals, including Linux, networking, storage, JVM-based systems, fault tolerance, backpressure, capacity planning and performance tuning.
A force-multiplier mindset: you create leverage through reusable technical foundations, clear documentation, strong engineering practices, mentoring and removing single points of failure.
Strong communication and stakeholder management skills, with the ability to influence platform, infrastructure, product and reliability teams without relying on authority.
Nice to have
Experience contributing to Kafka or related open source distributed systems.
Experience with Redpanda, WarpStream, AutoMQ, Pulsar or similar streaming technologies.
Experience with JVM tuning, diskless streaming architectures or multi-region event streaming platforms.
Experience operating Tier-0 infrastructure at large scale, including incident leadership and post-incident improvement programs.
Experience with database reliability, storage systems, data platforms or DBRE practices in addition to event streaming.
Experience using automation or AI-assisted operational tooling to improve reliability, developer experience or incident response quality.
Why Join Us?
At Deliveroo (Doordash), you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better.
Working here you can expect to:
🔧 Solve meaningful problems at real scale. Work on complex, always-on infrastructure that impacts millions every day.
🌱 See your impact, fast. Shape the direction of foundational platforms used by teams across Deliveroo, DoorDash and Wolt.
🧠 Grow through challenge and ownership. Lead ambiguous, high-impact technical problems with strong support from peers and leaders.
🌎 A culture built for builders. High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create. Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine. Our interview process typically includes 3–4 stages. Explore our
Engineering Interview Guide
to help you feel confident at each stage.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale and ambition. Depending on your role, you may collaborate with teammates, systems and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
#LI-LW1
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: New York City
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
The role
We’re hiring Senior Solutions Engineers to build Synthesia’s pre-sales function in North America. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling, and best practices as we scale, not following an established model. If you’re excited by building while scaling, we’d love to hear from you.
As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success, and Product Marketing to run discovery, deliver demos, scope POCs, and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product.
This is an incredible opportunity to join us as we become a multi-product company for the first time and continue to scale across North America.
Sales cycle ownership
- Co-plan and execute discovery calls to understand customer requirements, their technical environment, and current business challenges.
- Design and deliver compelling demonstrations that solve customer problems, quantify the value of solving those problems, and tell a clear, credible story of how Synthesia solves them better than anything else.
- Understand and overcome technical objections and integration concerns; identify blockers early and develop solution paths with customers.
- Support stakeholder workshops that connect Synthesia to the buyer’s broader technology strategy on complex, multi-stakeholder deals.
- Partner with Account Executives to define account and deal strategy, advise on competitive positioning, assess opportunity stage, and forecast your book of business for leadership.
Demo excellence
- Design and execute repeatable demo methodologies that prove Synthesia’s business value quickly, whether the customer is deploying Studio at scale, designing Roleplay Sessions for skill building, or integrating Interactive Avatars into their product.
- Identify, build relationships with, and actively empower executive champions within customer organizations so they can advocate for Synthesia internally.
- Develop and maintain reusable assets across demo environments, use cases, integration templates, objections, and industry playbooks, brought to life directly in Synthesia’s platform.
- Support POC and pilot readouts as a business narrative, not a feature tour, learning to bring storytelling and executive presence to the room as you grow into more senior conversations.
- Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity), and scalability for global deployments.
Product and industry expertise
- Maintain deep expertise on Synthesia’s platform capabilities across all product lines, roadmap, and positioning to highlight value-driving use cases.
- Develop deep vertical knowledge, establishing yourself as a subject matter expert and building trust with executive buyers.
- Stay ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from current, static methods to interactive practice and measurable skill development.
Ecosystem collaboration
- Product: share customer and prospect product and competitive feedback with pre-sales leadership and Product, flagging pain points, missing capabilities, and gaps that surface in your deals to help shape the roadmap.
- Product Marketing: work with Product Marketing to understand and apply messaging and positioning in your deal cycles, and contribute to reusable assets like demo scripts and competitive battlecards.
- Customer Success: brief Customer Success on technical context and champion relationships at handoff, so your POCs and pilots convert cleanly into production deployments.
- Enablement: review and enhance enablement content based on what works best in preparing team members for client engagements, and deliver and evaluate certification as needed to accelerate understanding in the commercial team.
What we’re looking for
- We expect this person to have a minimum of 5+ years experience in pre-sales, solutions engineering, or customer-facing technical experience at SaaS companies.
- Strong consultative discovery, stakeholder management, and communication skills, with the ability to engage credibly with both executive decision-makers (CHRO, CLO, Head of L&D, CTO) and technical audiences (IT, security, developers).
- Technical depth in at least one area (creation flows, APIs, integrations such as LMS, HCM, CRM, and identity, security, or compliance) and a willingness to learn quickly across domains.
- Fluency with sales methodologies such as MEDDPICC and Command of the Message, and comfort translating technical requirements into business value and ROI conversations.
- A problem-solving approach built on gathering requirements, asking clarifying questions, and adapting solutions to customer needs.
- Excellent business and technical presentation skills, in person and remote, and the ability to explain complex AI and integration concepts clearly to both technical and non-technical audiences.
- Self-motivated and organized, with the ability to manage multiple POCs, demos, and customer conversations simultaneously while meeting deadlines.
- A collaborative mindset; you thrive working with AEs, Product, Customer Success, and other teams to drive customer and company success.
- Product orientation and genuine curiosity about how customers use technology.
- Willingness to travel to visit key customers for discovery, executive conversations, and on-site demos.
We’d be particularly excited if
- You're a MEDDPICC & Command of the Message expert.
- You bring experience with video AI.
Compensation
This is a Senior Solutions Engineer position, and we expect to pay between $222,502 and $266,212 OTE (on-target earnings), split 70% base / 30% variable, with the variable portion paid quarterly.
Location: Austin; US Remote
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
The role
We’re hiring Senior Solutions Engineers to build Synthesia’s pre-sales function in North America, focusing on Mountain, Central, and West regions. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling, and best practices as we scale, not following an established model. If you’re excited by building while scaling, we’d love to hear from you.
As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success, and Product Marketing to run discovery, deliver demos, scope POCs, and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product.
This is an incredible opportunity to join us as we become a multi-product company for the first time and continue to scale across North America. We're ideally looking for someone based in Austin, where we have an office, for this role, but welcome remote candidates to apply.
Sales cycle ownership
- Co-plan and execute discovery calls to understand customer requirements, their technical environment, and current business challenges.
- Design and deliver compelling demonstrations that solve customer problems, quantify the value of solving those problems, and tell a clear, credible story of how Synthesia solves them better than anything else.
- Understand and overcome technical objections and integration concerns; identify blockers early and develop solution paths with customers.
- Support stakeholder workshops that connect Synthesia to the buyer’s broader technology strategy on complex, multi-stakeholder deals.
- Partner with Account Executives to define account and deal strategy, advise on competitive positioning, assess opportunity stage, and forecast your book of business for leadership.
Demo excellence
- Design and execute repeatable demo methodologies that prove Synthesia’s business value quickly, whether the customer is deploying Studio at scale, designing Roleplay Sessions for skill building, or integrating Interactive Avatars into their product.
- Identify, build relationships with, and actively empower executive champions within customer organizations so they can advocate for Synthesia internally.
- Develop and maintain reusable assets across demo environments, use cases, integration templates, objections, and industry playbooks, brought to life directly in Synthesia’s platform.
- Support POC and pilot readouts as a business narrative, not a feature tour, learning to bring storytelling and executive presence to the room as you grow into more senior conversations.
- Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity), and scalability for global deployments.
Product and industry expertise
- Maintain deep expertise on Synthesia’s platform capabilities across all product lines, roadmap, and positioning to highlight value-driving use cases.
- Develop deep vertical knowledge, establishing yourself as a subject matter expert and building trust with executive buyers.
- Stay ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from current, static methods to interactive practice and measurable skill development.
Ecosystem collaboration
- Product: share customer and prospect product and competitive feedback with pre-sales leadership and Product, flagging pain points, missing capabilities, and gaps that surface in your deals to help shape the roadmap.
- Product Marketing: work with Product Marketing to understand and apply messaging and positioning in your deal cycles, and contribute to reusable assets like demo scripts and competitive battlecards.
- Customer Success: brief Customer Success on technical context and champion relationships at handoff, so your POCs and pilots convert cleanly into production deployments.
- Enablement: review and enhance enablement content based on what works best in preparing team members for client engagements, and deliver and evaluate certification as needed to accelerate understanding in the commercial team.
What we’re looking for
- We expect this person to have a minimum of 5+ years experience in pre-sales, solutions engineering, or customer-facing technical experience at SaaS companies.
- Strong consultative discovery, stakeholder management, and communication skills, with the ability to engage credibly with both executive decision-makers (CHRO, CLO, Head of L&D, CTO) and technical audiences (IT, security, developers).
- Technical depth in at least one area (creation flows, APIs, integrations such as LMS, HCM, CRM, and identity, security, or compliance) and a willingness to learn quickly across domains.
- Fluency with sales methodologies such as MEDDPICC and Command of the Message, and comfort translating technical requirements into business value and ROI conversations.
- A problem-solving approach built on gathering requirements, asking clarifying questions, and adapting solutions to customer needs.
- Excellent business and technical presentation skills, in person and remote, and the ability to explain complex AI and integration concepts clearly to both technical and non-technical audiences.
- Self-motivated and organized, with the ability to manage multiple POCs, demos, and customer conversations simultaneously while meeting deadlines.
- A collaborative mindset; you thrive working with AEs, Product, Customer Success, and other teams to drive customer and company success.
- Product orientation and genuine curiosity about how customers use technology.
- Willingness to travel to visit key customers for discovery, executive conversations, and on-site demos.
We’d be particularly excited if
- You're a MEDDPICC & Command of the Message expert.
- You bring experience with video AI.
Compensation
This is a Senior Solutions Engineer position, and we expect to pay between $211,197 and $257,901 OTE (on-target earnings), split 70% base / 30% variable, with the variable portion paid quarterly.
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We’re looking for someone exceptionally sharp, commercially minded and creative, with the vision to take an established luxury brand to the next level internationally.
Location: London, United Kingdom
Workplace: remote
We are looking for a
Lead Applied Researcher — Pricing
to design and evolve dynamic pricing systems for our marketplace. You will develop pricing as a
feedback-driven decision system
, balancing supply, demand, and business outcomes under uncertainty and delayed signals. Unlike traditional surge-based pricing, our marketplace operates on a
unique bid-based pricing model
, where prices are shaped through direct negotiation between riders and drivers. This creates a fundamentally different optimization problem, requiring advanced approaches to modeling user behavior, incentives, and marketplace dynamics.
Key Responsibilities
Design and improve dynamic pricing policies, including elasticity and supply/demand response modeling
Frame pricing as a decision system under uncertainty and delayed feedback
Develop, test, and deploy real-time pricing algorithms
Design and analyze A/B experiments to evaluate pricing impact
Productionize models in collaboration with engineering, ensuring scalability and robustness
Monitor system performance, including stability, feedback effects, and long-term behavior
Contribute to methodological choices (e.g., optimization, control, RL-inspired approaches)
Skills, Knowledge and Expertise
3+ years of experience in Data Science, Applied Research, or algorithmic product optimization, preferably in marketplaces or pricing systems
Strong background in statistics, optimization, and causal inference
Proven ability to move from problem formulation to production-grade solutions
Proficiency in Python, SQL, and experience with production ML systems
Nice to Have
Experience with economic modeling (elasticity, auctions, policy design)
Familiarity with control systems, RL, or online optimization
Experience working with real-time, high-load systems
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a
Lead Applied Researcher — Pricing
to design and evolve dynamic pricing systems for our marketplace. You will develop pricing as a
feedback-driven decision system
, balancing supply, demand, and business outcomes under uncertainty and delayed signals. Unlike traditional surge-based pricing, our marketplace operates on a
unique bid-based pricing model
, where prices are shaped through direct negotiation between riders and drivers. This creates a fundamentally different optimization problem, requiring advanced approaches to modeling user behavior, incentives, and marketplace dynamics.
Key Responsibilities
Design and improve dynamic pricing policies, including elasticity and supply/demand response modeling
Frame pricing as a decision system under uncertainty and delayed feedback
Develop, test, and deploy real-time pricing algorithms
Design and analyze A/B experiments to evaluate pricing impact
Productionize models in collaboration with engineering, ensuring scalability and robustness
Monitor system performance, including stability, feedback effects, and long-term behavior
Contribute to methodological choices (e.g., optimization, control, RL-inspired approaches)
Skills, Knowledge and Expertise
3+ years of experience in Data Science, Applied Research, or algorithmic product optimization, preferably in marketplaces or pricing systems
Strong background in statistics, optimization, and causal inference
Proven ability to move from problem formulation to production-grade solutions
Proficiency in Python, SQL, and experience with production ML systems
Nice to Have
Experience with economic modeling (elasticity, auctions, policy design)
Familiarity with control systems, RL, or online optimization
Experience working with real-time, high-load systems
Why join us
Help us challenge injustice by creating fair choices for millions of people across in 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from EUR 80 200 gross
Final benefits may vary depending on the location.
Location: Mumbai, India
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Regional Director, Student Recruitment role represents an unparalleled opportunity to make a significant and lasting impact in a high growth business. The Regional Director will bring strategic vision, focus and innovation to enable future growth in a competitive market.
This is a key role working on the creation, implementation and delivery of International Student Recruitment Strategy, with a particular and immediate focus managing and developing regional based team to lead on the establishment and cultivation of B2B agency partnerships, leading schools, governments and other channels for the recruitment of international students.
The post holder is responsible for developing and executing activities to achieve international student recruitment targets, developing existing and future international target markets and ensuring a smooth and effective integration with the respective institution.
The successful candidate will be based ideally in their home country and must have experience working in and managing small, high performing teams in a fast-moving environment, and will be able to communicate with our stakeholders with tact and diplomacy.
Key Responsibilities
The Regional Director will:
·
Work on the strategy and vision regarding international student recruitment into integrated deliverable operational plans; monitoring and evaluating performance against agreed targets and timely reporting of progress of results and outcomes for International Student Recruitment and business development.
·
Creating and leading recruitment activity to generate business and identify new recruitment markets and channels, ensuring continual development of new business and sustainability of existing channels.
·
Recruitment, co-ordination and monitoring of a network of agents and other channels to support international recruitment activity.
·
Build, manage and develop a regional team to help deliverables.
·
Co-ordinate recruitment activities, including attendance at fairs and events through the development and execution of an integrated plan with associated targets and KPIs.
·
Critically assess and evaluate recruitment activity in respect of its value for money and investment returns, making changes and improvements as necessary.
·
Identify emerging risks to recruitment targets and formulate plans to mitigate risks by managing across the breadth of relevant international recruitment activity.
·
Undertake analysis of data relating to agreed Key Performance Indicators, ensuring that there is appropriate and accurate information available to all those who need it.
·
Play a role in confronting particular issues as they arise, (whether opportunities or risks)
·
Lead, motivate, develop and inspire the International Recruitment and Business Development team, structure their activity and performance to deliver results in line with operational and project budgets, providing clear objectives and managing performance against these.
·
Develop ways of attracting good people to work within the department and to develop and retain talent within it. Ensure that appropriate performance management and succession planning is in place so that the team remains agile and innovative.
·
Other duties, as required from time to time in line with the seniority and scope of this role.
·
Work with key stakeholders across the region to improve the evidence base for growth including developing the knowledge base on regulatory, legislative and operational landscapes. This includes identifying opportunities for policy change and new partnerships.
·
Be a credible voice of authority on global private education, and develop knowledge in these areas, including being a source of advice and support to BDMs on their planning and activities.
·
Develop, manage and maintain a network of overseas institutions and agencies to establish effective recruitment pipeline development and referral channels.
Experience & Skills
·
Takes a consultative sales approach, always aiming for ‘win-win’ outcomes that best benefit the company, students’ interests and other stakeholders
·
A general understanding of market trends in education- private and public sectors- and international student recruitment
·
A positive and determined approach to researching and analyzing new business opportunities
·
Combination of experience working directly for a university, language school and school/college network with a focus exclusively on student recruitment.
·
Excellent organizational and time management skills including ability to cope with competing demands and to prioritize tasks
·
Developing and creating business plans to enable market entry
·
Strong client management skills
·
Analytical and problem-solving abilities
·
Ability to use own initiative and pay close attention to detail
·
Achieving or surmounting revenue targets
·
Confident in dealing with various levels of seniority
·
Strong communication skills in all forms, including written, oral, email, telephone, and presentations
·
Capable of working independently, and having responsibility as an individual
·
Experience building student recruitment pipeline.
·
Strong B2B and B2C experience with agents.
·
Leading teams based across the region
·
Salesforce implementation and leadership
The post holder will be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
There will be a need to undertake extensive business travel.
Over time the nature of the job may change. Consequently, GUS will expect to revise this job description from time to time and will consult with the job holder at the appropriate time.
Other Information
Please note this position is only available on our consultancy agreement.
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Mumbai, India
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Regional Director, Student Recruitment role represents an unparalleled opportunity to make a significant and lasting impact in a high growth business. The Regional Director will bring strategic vision, focus and innovation to enable future growth in a competitive market.
This is a key role working on the creation, implementation and delivery of International Student Recruitment Strategy, with a particular and immediate focus managing and developing regional based team to lead on the establishment and cultivation of B2B agency partnerships, leading schools, governments and other channels for the recruitment of international students.
The post holder is responsible for developing and executing activities to achieve international student recruitment targets, developing existing and future international target markets and ensuring a smooth and effective integration with the respective institution.
The successful candidate will be based ideally in their home country and must have experience working in and managing small, high performing teams in a fast-moving environment, and will be able to communicate with our stakeholders with tact and diplomacy.
Key Responsibilities
The Regional Director will:
·
Work on the strategy and vision regarding international student recruitment into integrated deliverable operational plans; monitoring and evaluating performance against agreed targets and timely reporting of progress of results and outcomes for International Student Recruitment and business development.
·
Creating and leading recruitment activity to generate business and identify new recruitment markets and channels, ensuring continual development of new business and sustainability of existing channels.
·
Recruitment, co-ordination and monitoring of a network of agents and other channels to support international recruitment activity.
·
Build, manage and develop a regional team to help deliverables.
·
Co-ordinate recruitment activities, including attendance at fairs and events through the development and execution of an integrated plan with associated targets and KPIs.
·
Critically assess and evaluate recruitment activity in respect of its value for money and investment returns, making changes and improvements as necessary.
·
Identify emerging risks to recruitment targets and formulate plans to mitigate risks by managing across the breadth of relevant international recruitment activity.
·
Undertake analysis of data relating to agreed Key Performance Indicators, ensuring that there is appropriate and accurate information available to all those who need it.
·
Play a role in confronting particular issues as they arise, (whether opportunities or risks)
·
Lead, motivate, develop and inspire the International Recruitment and Business Development team, structure their activity and performance to deliver results in line with operational and project budgets, providing clear objectives and managing performance against these.
·
Develop ways of attracting good people to work within the department and to develop and retain talent within it. Ensure that appropriate performance management and succession planning is in place so that the team remains agile and innovative.
·
Other duties, as required from time to time in line with the seniority and scope of this role.
·
Work with key stakeholders across the region to improve the evidence base for growth including developing the knowledge base on regulatory, legislative and operational landscapes. This includes identifying opportunities for policy change and new partnerships.
·
Be a credible voice of authority on global private education, and develop knowledge in these areas, including being a source of advice and support to BDMs on their planning and activities.
·
Develop, manage and maintain a network of overseas institutions and agencies to establish effective recruitment pipeline development and referral channels.
Experience & Skills
·
Takes a consultative sales approach, always aiming for ‘win-win’ outcomes that best benefit the company, students’ interests and other stakeholders
·
A general understanding of market trends in education- private and public sectors- and international student recruitment
·
A positive and determined approach to researching and analyzing new business opportunities
·
Combination of experience working directly for a university, language school and school/college network with a focus exclusively on student recruitment.
·
Excellent organizational and time management skills including ability to cope with competing demands and to prioritize tasks
·
Developing and creating business plans to enable market entry
·
Strong client management skills
·
Analytical and problem-solving abilities
·
Ability to use own initiative and pay close attention to detail
·
Achieving or surmounting revenue targets
·
Confident in dealing with various levels of seniority
·
Strong communication skills in all forms, including written, oral, email, telephone, and presentations
·
Capable of working independently, and having responsibility as an individual
·
Experience building student recruitment pipeline.
·
Strong B2B and B2C experience with agents.
·
Leading teams based across the region
·
Salesforce implementation and leadership
The post holder will be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
There will be a need to undertake extensive business travel.
Over time the nature of the job may change. Consequently, GUS will expect to revise this job description from time to time and will consult with the job holder at the appropriate time.
Other Information
Please note this position is only available on our consultancy agreement.
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
УдалённоleadPoland
ОфисCairo, Egypt
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ОфисCollaborate with clients across the Middle East, including participating in occasional early morning meetings (7:00–9:00 AM Eastern Time) to accommodate regional time zones and ensure effective communication
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief